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  • Interview with Koen Aben, Supply Chain Director of WE Fashion

    - by user801960
    We recently spoke to Koen Aben, the Supply Chain Director of WE Fashion, who gave us some insight into how Oracle supported the international fashion retailer through the completion of a large scale integration project across its 340 European stores. Koen explains the reasoning behind the project which was to create a common retail foundation and to integrate and align working processes to drive insight and enable continued growth. It is always good to hear from someone of Koen’s experience who can articulate the benefits of partnering with the right company for such an extensive project as this. Koen explains that a crucial element of such a project is to unify business applications into a common platform, adding that for successful growth, retailers really need to achieve enterprise-wide alignment. At the start of the three year project, WE Fashion’s application platform was fragmented impacting the company’s ability to support sustained growth. In light of this, WE Fashion invested in its processes, systems, teams and partnerships to build the needed retail foundation. Now after successfully completing the project, the basis is in place to ensure that growth is unimpeded. In the video, Koen Aben highlights some of the factors necessary for the success of the project as: Having an understanding that the process of creating a growth platform for a company is a long journey Accepting that during a lengthy project such as this, there will be high and low points experienced within the project team and the business, but that the relationship with your partners is crucial to the success of the project. Having the correct team in place will prove to be the “lynch –pin” of any successful project Oracle supported Koen and his team in implementing this project, and is recognised for the role it played during this development in partnership with the company. On his experience with working with the Oracle team, Koen points out that in the critical situations, Oracle was there to ensure that the right people were in place whenever needed and this was key to ensuring the project’s success. Since Oracle is one of the few providers that can offer an enterprise-wide retail platform, our best practice approach is key to connecting interactions throughout the business to enable insight and optimise operations. This is a great example of a large scale international retail project, where the true success of its completion is reflected in how proud the company is about what has been achieved, and the fact that results are already being seen.

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  • Are there deprecated practices for multithread and multiprocessor programming that I should no longer use?

    - by DeveloperDon
    In the early days of FORTRAN and BASIC, essentially all programs were written with GOTO statements. The result was spaghetti code and the solution was structured programming. Similarly, pointers can have difficult to control characteristics in our programs. C++ started with plenty of pointers, but use of references are recommended. Libraries like STL can reduce some of our dependency. There are also idioms to create smart pointers that have better characteristics, and some version of C++ permit references and managed code. Programming practices like inheritance and polymorphism use a lot of pointers behind the scenes (just as for, while, do structured programming generates code filled with branch instructions). Languages like Java eliminate pointers and use garbage collection to manage dynamically allocated data instead of depending on programmers to match all their new and delete statements. In my reading, I have seen examples of multi-process and multi-thread programming that don't seem to use semaphores. Do they use the same thing with different names or do they have new ways of structuring protection of resources from concurrent use? For example, a specific example of a system for multithread programming with multicore processors is OpenMP. It represents a critical region as follows, without the use of semaphores, which seem not to be included in the environment. th_id = omp_get_thread_num(); #pragma omp critical { cout << "Hello World from thread " << th_id << '\n'; } This example is an excerpt from: http://en.wikipedia.org/wiki/OpenMP Alternatively, similar protection of threads from each other using semaphores with functions wait() and signal() might look like this: wait(sem); th_id = get_thread_num(); cout << "Hello World from thread " << th_id << '\n'; signal(sem); In this example, things are pretty simple, and just a simple review is enough to show the wait() and signal() calls are matched and even with a lot of concurrency, thread safety is provided. But other algorithms are more complicated and use multiple semaphores (both binary and counting) spread across multiple functions with complex conditions that can be called by many threads. The consequences of creating deadlock or failing to make things thread safe can be hard to manage. Do these systems like OpenMP eliminate the problems with semaphores? Do they move the problem somewhere else? How do I transform my favorite semaphore using algorithm to not use semaphores anymore?

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  • Adding Column to a SQL Server Table

    - by Dinesh Asanka
    Adding a column to a table is  common task for  DBAs. You can add a column to a table which is a nullable column or which has default values. But are these two operations are similar internally and which method is optimal? Let us start this with an example. I created a database and a table using following script: USE master Go --Drop Database if exists IF EXISTS (SELECT 1 FROM SYS.databases WHERE name = 'AddColumn') DROP DATABASE AddColumn --Create the database CREATE DATABASE AddColumn GO USE AddColumn GO --Drop the table if exists IF EXISTS ( SELECT 1 FROM sys.tables WHERE Name = 'ExistingTable') DROP TABLE ExistingTable GO --Create the table CREATE TABLE ExistingTable (ID BIGINT IDENTITY(1,1) PRIMARY KEY CLUSTERED, DateTime1 DATETIME DEFAULT GETDATE(), DateTime2 DATETIME DEFAULT GETDATE(), DateTime3 DATETIME DEFAULT GETDATE(), DateTime4 DATETIME DEFAULT GETDATE(), Gendar CHAR(1) DEFAULT 'M', STATUS1 CHAR(1) DEFAULT 'Y' ) GO -- Insert 100,000 records with defaults records INSERT INTO ExistingTable DEFAULT VALUES GO 100000 Before adding a Column Before adding a column let us look at some of the details of the database. DBCC IND (AddColumn,ExistingTable,1) By running the above query, you will see 637 pages for the created table. Adding a Column You can add a column to the table with following statement. ALTER TABLE ExistingTable Add NewColumn INT NULL Above will add a column with a null value for the existing records. Alternatively you could add a column with default values. ALTER TABLE ExistingTable Add NewColumn INT NOT NULL DEFAULT 1 The above statement will add a column with a 1 value to the existing records. In the below table I measured the performance difference between above two statements. Parameter Nullable Column Default Value CPU 31 702 Duration 129 ms 6653 ms Reads 38 116,397 Writes 6 1329 Row Count 0 100000 If you look at the RowCount parameter, you can clearly see the difference. Though column is added in the first case, none of the rows are affected while in the second case all the rows are updated. That is the reason, why it has taken more duration and CPU to add column with Default value. We can verify this by several methods. Number of Pages The number of data pages can be obtained by using DBCC IND command. Though, this an undocumented dbcc command, many experts are ok to use this command in production. However, since there is no official word from Microsoft, use this “at your own risk”. DBCC IND (AddColumn,ExistingTable,1) Before Adding the Columns 637 Adding a Column with NULL 637 Adding a column with DEFAULT value 1270 This clearly shows that pages are physically modified. Please note, a high value indicated in the Adding a column with DEFAULT value  column is also a result of page splits. Continues…

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  • How to install Network Adapter Drivers for Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20) Ubuntu 12.04

    - by Jessica Burnett
    How can I install drivers for 64-bit Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20) for Ubuntu 12.04. I dual boot Windows7/Ubuntu 12.04 drivers work for 64-bit Windows 7. lspic -nn: 00:00.0 Host bridge [0600]: Intel Corporation Ivy Bridge DRAM Controller [8086:0154] (rev 09) 00:01.0 PCI bridge [0604]: Intel Corporation Ivy Bridge PCI Express Root Port [8086:0151] (rev 09) 00:02.0 VGA compatible controller [0300]: Intel Corporation Ivy Bridge Graphics Controller [8086:0166] (rev 09) 00:14.0 USB controller [0c03]: Intel Corporation Panther Point USB xHCI Host Controller [8086:1e31] (rev 04) 00:16.0 Communication controller [0780]: Intel Corporation Panther Point MEI Controller #1 [8086:1e3a] (rev 04) 00:1a.0 USB controller [0c03]: Intel Corporation Panther Point USB Enhanced Host Controller #2 [8086:1e2d] (rev 04) 00:1b.0 Audio device [0403]: Intel Corporation Panther Point High Definition Audio Controller [8086:1e20] (rev 04) 00:1c.0 PCI bridge [0604]: Intel Corporation Panther Point PCI Express Root Port 1 [8086:1e10] (rev c4) 00:1c.1 PCI bridge [0604]: Intel Corporation Panther Point PCI Express Root Port 2 [8086:1e12] (rev c4) 00:1c.3 PCI bridge [0604]: Intel Corporation Panther Point PCI Express Root Port 4 [8086:1e16] (rev c4) 00:1d.0 USB controller [0c03]: Intel Corporation Panther Point USB Enhanced Host Controller #1 [8086:1e26] (rev 04) 00:1f.0 ISA bridge [0601]: Intel Corporation Panther Point LPC Controller [8086:1e59] (rev 04) 00:1f.2 SATA controller [0106]: Intel Corporation Panther Point 6 port SATA Controller [AHCI mode] [8086:1e03] (rev 04) 00:1f.3 SMBus [0c05]: Intel Corporation Panther Point SMBus Controller [8086:1e22] (rev 04) 01:00.0 VGA compatible controller [0300]: NVIDIA Corporation Device [10de:0de9] (rev a1) 02:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR8161 Gigabit Ethernet [1969:1091] (rev 08) 03:00.0 Network controller [0280]: Intel Corporation Centrino Wireless-N 2200 [8086:0891] (rev c4) 04:00.0 System peripheral [0880]: JMicron Technology Corp. SD/MMC Host Controller [197b:2392] (rev 30) 04:00.2 SD Host controller [0805]: JMicron Technology Corp. Standard SD Host Controller [197b:2391] (rev 30) 04:00.3 System peripheral [0880]: JMicron Technology Corp. MS Host Controller [197b:2393] (rev 30) 04:00.4 System peripheral [0880]: JMicron Technology Corp. xD Host Controller [197b:2394] (rev 30) sudo lshw -c network *-network UNCLAIMED description: Ethernet controller product: AR8161 Gigabit Ethernet vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:02:00.0 version: 08 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi msix bus_master cap_list configuration: latency=0 resources: memory:d3a00000-d3a3ffff ioport:2000(size=128) *-network description: Wireless interface product: Centrino Wireless-N 2200 vendor: Intel Corporation physical id: 0 bus info: pci@0000:03:00.0 logical name: wlan0 version: c4 serial: 9c:4e:36:14:d4:7c width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlwifi driverversion=3.2.0-23-generic firmware=18.168.6.1 latency=0 link=no multicast=yes wireless=IEEE 802.11bgn resources: irq:45 memory:d3900000-d3901fff I also tried Manually configuring wired connection. Nether wired or wireless connects

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  • Tap into MySQL's Amazing Performance Results with the Performance Tuning Course

    - by Antoinette O'Sullivan
    Want to leverage the high-speed load utilities, distinctive memory caches, full text indexes, and other performance-enhancing mechanisms that MySQL offers to fuel today's critical business systems. The authentic MySQL Performance Tuning course, in 4 days, teaches you to evaluate the MySQL architecture, learn to use the tools, configure the database for performance, tune application and SQL code, tune the server, examine the storage engines, assess the application architecture, and learn general tuning concepts. You can take this course in one the following three ways: Training-on-Demand: Access the streaming video, instructor delivery of this course from your own desk, at your own pace. Book time for hands-on practice when it suits you. Live-Virtual Class: Take this instructor-led class live from your own desk. With 700 events on the schedule you are sure to find a time and date to suit you! In-Class: Travel to a classroom to take this class. A sample of events on the schedule are as follows.  Location  Date  Delivery Language  Hamburg, Germany  22 October 2012  German  Prague, Czech Republic  1 October 2012  Czech  Warsaw, Poland  3 December 2012  Polish  London, England  19 November 2012  English  Rome, Italy  23 October 2012  Italian Lisbon, Portugal  6 November 2012  European Portugese  Aix en Provence, France  4 September 2012   French  Strasbourg, France 16 October 2012   French  Nieuwegein, Netherlands 26 November 2012   Dutch  Madrid, Spain 17 December 2012   Spanish  Mechelen, Belgium  1 October 2012  English  Riga, Latvia  10 December 2012  Latvian  Petaling Jaya, Malaysia  10 September 2012 English   Edmonton, Canada 10 December 2012   English  Vancouver, Canada 10 December 2012   English  Ottawa, Canada 26 November 2012   English  Toronto, Canada 26 November 2012   English  Montreal, Canada 26 November 2012   English  Mexico City, Mexico 10 September 2012   Spanish  Sao Paolo, Brazil 26 November 2012  Brazilian Portugese   Tokyo, Japan 19 November 2012   Japanese  Tokyo, Japan  19 November 2012  Japanese For further information on this class, or to register your interest in additional events, go to the Oracle University Portal: http://oracle.com/education/mysql

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  • Get to Know a Candidate (11 of 25): Roseanne Barr&ndash;Peace &amp; Freedom Party

    - by Brian Lanham
    DISCLAIMER: This is not a post about “Romney” or “Obama”. This is not a post for whom I am voting. Information sourced for Wikipedia. Barr is an American actress, comedienne, writer, television producer, and director.  Barr began her career in stand-up comedy at clubs before gaining fame for her role in the sitcom Roseanne. The show was a hit and lasted nine seasons, from 1988 to 1997. She won both an Emmy Award and a Golden Globe Award for Best Actress for her work on the show. Barr had crafted a "fierce working-class domestic goddess" persona in the eight years preceding her sitcom and wanted to do a realistic show about a strong mother who was not a victim of patriarchal consumerism. The granddaughter of immigrants from Europe and Russia, Barr was the oldest of four children in a working-class Jewish Salt Lake City family; she was also active in the LDS Church. In 1974 she married Bill Pentland, with whom she had three children, before divorcing in 1990 and marrying comedian Tom Arnold for four years. Controversy arose when she sang "The Star-Spangled Banner" off-key at a 1990 nationally aired baseball game, followed by grabbing her crotch and spitting. After her sitcom ended, she launched her own talk show, The Roseanne Show, which aired from 1998 to 2000. In 2005, she returned to stand-up comedy with a world tour. In 2011, she starred in an unscripted TV show, Roseanne's Nuts that lasted from July to September of that year, about her life on a Hawaiian farm. The Peace and Freedom Party (PFP) is a nationally-organized political party with affiliates in more than a dozen states, including California, Florida, Colorado and Hawaii. Its first candidates appeared on the ballot in 1966, but the Peace and Freedom Party of California was founded on June 23, 1967, after the LAPD riot in the wealthy Century City section of Los Angeles, and qualified for the ballot in January 1968.  The Peace and Freedom Party went national in 1968 as a left-wing organization opposed to the Vietnam War. From its inception, Peace and Freedom Party has been a left-wing political organization. It is a strong advocate of protecting the environment from pollution and nuclear waste. It advocates personal liberties and universal, high quality and free access to education and health care. Its understanding of socialism includes a socialist economy, where industries, financial institutions, and natural resources are owned by the people as a whole and democratically managed by the people who work in them and use them. Barr is on the Ballot in: CA, CO, FL Learn more about Roseanne Barr and Peace and Freedom Party on Wikipedia.

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  • Macbook (non-pro, late 2010) Power Management Issues relating to Nvidia-Current drivers

    - by gbvitaobscura
    I have tried many potential solutions but to no avail! (this is going to be a long post) Essentially, when I first install ubuntu (I have tested 10.11-12.04 beta) I can change the brightness of the macbook backlight. One of the first things I usually do once my machine finishes installing is enter "sudo apt-get install nvidia-current" into the terminal to get my Nvidia graphics card set up. Before I install nvidia-current power management works flawlessly. After installing nvidia-current my graphics driver works mostly properly (more on that later). When I press F1 or F2 notify osd pops up and shows icon for the backlight along with a meter which changes according to how much I press F1 or F2, but the backlight does not change brightness at all. Two supplementary facts: when I am running off of battery power the backlight does not dim ever, also changing the backlight brightness through the terminal does not work (it recognizes the command but changes nothing). Things which did not work: 1. editing xorg.conf 2. python script/hack 3. editing grub Things which did work: 1. removing Nvidia-Current Final piece of information: Although my graphics card works in every way but Power Management it can not be found through System Settings/Details (Graphics Unknown) I'm using the NVIDIA GeForce 320M. the output of lspci is: 00:00.0 Host bridge: NVIDIA Corporation MCP89 HOST Bridge (rev a1) 00:00.1 RAM memory: NVIDIA Corporation MCP89 Memory Controller (rev a1) 00:01.0 RAM memory: NVIDIA Corporation Device 0d6d (rev a1) 00:01.1 RAM memory: NVIDIA Corporation Device 0d6e (rev a1) 00:01.2 RAM memory: NVIDIA Corporation Device 0d6f (rev a1) 00:01.3 RAM memory: NVIDIA Corporation Device 0d70 (rev a1) 00:02.0 RAM memory: NVIDIA Corporation Device 0d71 (rev a1) 00:02.1 RAM memory: NVIDIA Corporation Device 0d72 (rev a1) 00:03.0 ISA bridge: NVIDIA Corporation MCP89 LPC Bridge (rev a2) 00:03.1 RAM memory: NVIDIA Corporation MCP89 Memory Controller (rev a1) 00:03.2 SMBus: NVIDIA Corporation MCP89 SMBus (rev a1) 00:03.3 RAM memory: NVIDIA Corporation MCP89 Memory Controller (rev a1) 00:03.4 Co-processor: NVIDIA Corporation MCP89 Co-Processor (rev a1) 00:04.0 USB controller: NVIDIA Corporation MCP89 OHCI USB 1.1 Controller (rev a1) 00:04.1 USB controller: NVIDIA Corporation MCP89 EHCI USB 2.0 Controller (rev a2) 00:06.0 USB controller: NVIDIA Corporation MCP89 OHCI USB 1.1 Controller (rev a1) 00:06.1 USB controller: NVIDIA Corporation MCP89 EHCI USB 2.0 Controller (rev a2) 00:08.0 Audio device: NVIDIA Corporation MCP89 High Definition Audio (rev a2) 00:09.0 Ethernet controller: NVIDIA Corporation MCP89 Ethernet (rev a1) 00:0a.0 IDE interface: NVIDIA Corporation MCP89 SATA Controller (rev a2) 00:0b.0 RAM memory: NVIDIA Corporation Device 0d75 (rev a1) 00:15.0 PCI bridge: NVIDIA Corporation Device 0d9b (rev a1) 00:17.0 PCI bridge: NVIDIA Corporation MCP89 PCI Express Bridge (rev a1) 01:00.0 Network controller: Broadcom Corporation BCM43224 802.11a/b/g/n (rev 01) 02:00.0 VGA compatible controller: NVIDIA Corporation Device 08a0 (rev a2) There is a very similar bug on Launchpad which I have posted below. https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers/+bug/764195

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  • Leveraging Social Networks for Retail

    - by David Dorf
    For retailers, social media is all about B2C2C. That is, Business to Consumer to Consumer, or more specifically, retailer to influencer to consumer. Traditional marketing targeted mass media, trying to expose the message to as many people as possible. While effective, this approach has never been very efficient, with high costs for relatively low penetration. Then it was thought that marketers should focus their efforts on a relative few super-influencers that would then sway the masses. History shows a few successes with this approach but lacked any consistency or predictability. After all, if super-influencers were easy to find, most campaigns would easily go viral. Alas, research shows that most wide-spread trends were the result of several fortunate events, including some luck. So do people exert influence over each other when it comes to purchase decisions? Of course they do, all the time. But that influence is usually limited to a small set of friends and specific specialization. For instance, although I have 165 friends on Facebook, I am only able to influence my close friends and family on PC purchases, and I have no sway at all for fashion purchases. People trust my knowledge on technology, but nobody asks my advice on shoes. How then should retailers leverage social networks in order to reinforce brand image and push promotions? Two obvious ways are Like and Share. Online advertisements or wall-postings receive more clicks when the viewer sees that friends have "liked" the posting. That's our modern-day version of word-of-mouth advertising. Statistics show that endorsements from friends make it more likely a person will engage. If my friends and I liked it, then I might also "share" (or "retweet" in the case of Twitter) it with other friends. In that case the retailer has paid for X showings of the advertisement, but sharing has pushed it to an additional Y people at no cost. And further, the implicit endorsement by the sharer makes it more likely the recipient will engage. So a good first step is to find people active in social networks that will Like and Share in order to exert influence. Its still tough to go viral, but doubling engagement is still a big step in the right direction. More complex social graph analysis would be a second step, but I'll leave that topic for another day. If you're interested in the academic side of social dynamics, I suggest reading Duncan Watts' work.

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  • ray collision with rectangle and floating point accuracy

    - by phq
    I'm trying to solve a problem with a ray bouncing on a box. Actually it is a sphere but for simplicity the box dimensions are expanded by the sphere radius when doing the collision test making the sphere a single ray. It is done by projecting the ray onto all faces of the box and pick the one that is closest. However because I'm using floating point variables I fear that the projected point onto the surface might be interpreted as being below in the next iteration, also I will later allow the sphere to move which might make that scenario more likely. Also the bounce coefficient might be as low as zero, making the sphere continue along the surface. So my naive solution is to project not only forwards but backwards to catch those cases. That is where I got into problems shown in the figure: In the first iteration the first black arrow is calculated and we end up at a point on the surface of the box. In the second iteration the "back projection" hits the other surface making the second black arrow bounce on the wrong surface. If there are several boxes close to each other this has further consequences making the sphere fall through them all. So my main question is how to handle possible floating point accuracy when placing the sphere on the box surface so it does not fall through. In writing this question I got the idea to have a threshold to only accept back projections a certain amount much smaller than the box but larger than the possible accuracy limitation, this would only cause the "false" back projection when the sphere hit the box on an edge which would appear naturally. To clarify my original approach, the arrows shown in the image is not only the path the sphere travels but is also representing a single time step in the simulation. In reality the time step is much smaller about 0.05 of the box size. The path traveled is projected onto possible sides to avoid traveling past a thinner object at higher speeds. In normal situations the floating point accuracy is not an issue but there are two situations where I have the concern. When the new position at the end of the time step is located very close to the surface, very unlikely though. When using a bounce factor of 0, here it happens every time the sphere hit a box. To add some loss of accuracy, the motivation for my concern, is that the sphere and box are in different coordinate systems and thus the sphere location is transformed for every test. This last one is why I'm not willing to stand on luck that one floating point value lying on top of the box always will be interpreted the same. I did not know voronoi regions by name, but looking at it I'm not sure how it would be used in a projection scenario that I'm using here.

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  • Java Spotlight Episode 104: Devoxx 4 Kids

    - by Roger Brinkley
    Stephan Jannsen talks about the new Devoxx 4 Kids that he launched this last weekend in Belgium. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News WebSocket JSR Early Draft (JSR 356) JAX-RS 2 Public Draft (JSR 339) JMS2, JAX-RS 2, WebSocket, JSON integrated in GlassFish 4 Promoted Builds Java EE 7 Revised Scope - Q2 2013 JavaOne Content Available for Free Please try Oracle's Java Uninstall Applet OpenJDK Community and Project Scorecard Experimental new utility to detect issues in javadoc comments PermGen Elimination project is promoting JDK bug migration milestone: JIRA now the system of record Project Jigsaw: On the next train New OpenJDK Projects: ThreeTen & Project Sumatra Events Oct 15-17, JAX London, London, United Kingdom Oct 20, Devoxx 4 Kids Français, Brussels, Belgium Oct 22-23, Freescale Technology Forum - Japan, Tokyo, Japan Oct 23-25, EclipseCon Europe, Ludwigsburg, Germany Oct 30-Nov 1, Arm TechCon, Santa Clara, United States of America Oct 31, JFall, Hart van Holland, Netherlands Nov 2-3, JMaghreb, Rabat, Morocco Nov 5-9, Øredev Developer Conference, Malmö, Sweden Nov 13-17, Devoxx, Antwerp, Belgium Nov 20-22, DOAG 2012, Nuremberg, Germany Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Feature InterviewStephan Janssen is a serial entrepreneur that has founded several successful organizations such as the Belgian Java User Group (BeJUG) in 1996, JCS Int. in 1998, JavaPolis in 2002 and now Parleys.com in 2006. He has been using Java since its early releases in 1995 with experience of developing and implementing real world Java solutions in the finance and manufacturing industries. Today Stephan is the CTO of the Java Competence Center at RealDolmen. He was selected by BEA Systems as the first European (independent) BEA Technical Director. He has also been recognized by the Server Side as one of the 54 Who is Who in Enterprise Java 2004. Sun has recognized in 2005 his efforts for the Java Community and has engaged him in the Java Champion project. He has spoken at numerous Java and JUG conferences around the world.Devoxx 4 KidsNew to Java Programming Center -- Young Developers What’s Cool "Here is the draft proposal to add a public Base64 utility class for JDK8." Default methods for jdk8: request for code review Raspberry Pi Model B now ships with 512MB of RAM JDuchess roadshow on the Island of Java. Nety and Mila from Meruvian.First week roadshowSecond week roadshowThird week part 1

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  • Developer – Cross-Platform: Fact or Fiction?

    - by Pinal Dave
    This is a guest blog post by Jeff McVeigh. Jeff McVeigh is the general manager of Performance Client and Visual Computing within Intel’s Developer Products Division. His team is responsible for the development and delivery of leading software products for performance-centric application developers spanning Android*, Windows*, and OS* X operating systems. During his 17-year career at Intel, Jeff has held various technical and management positions in the fields of media, graphics, and validation. He also served as the technical assistant to Intel’s CTO. He holds 20 patents and a Ph.D. in electrical and computer engineering from Carnegie Mellon University. It’s not a homogenous world. We all know it. I have a Windows* desktop, a MacBook Air*, an Android phone, and my kids are 100% Apple. We used to have 2.5 kids, now we have 2.5 devices. And we all agree that diversity is great, unless you’re a developer trying to prioritize the limited hours in the day. Then it’s a series of trade-offs. Do we become brand loyalists for Google or Apple or Microsoft? Do we specialize on phones and tablets or still consider the 300M+ PC shipments a year when we make our decisions on where to spend our time and resources? We weigh the platform options, monetization opportunities, APIs, and distribution models. Too often, I see developers choose one platform, or write to the lowest common denominator, which limits their reach and market success. But who wants to be ?me too”? Cross-platform coding is possible in some environments, for some applications, for some level of innovation—but it’s not all-inclusive, yet. There are some tricks of the trade to develop cross-platform, including using languages and environments that ?run everywhere.” HTML5 is today’s answer for web-enabled platforms. However, it’s not a panacea, especially if your app requires the ultimate performance or native UI look and feel. There are other cross-platform frameworks that address the presentation layer of your application. But for those apps that have a preponderance of native code (e.g., highly-tuned C/C++ loops), there aren’t tons of solutions today to help with code reuse across these platforms using consistent tools and libraries. As we move forward with interim solutions, they’ll improve and become more robust, based, in no small part, on our input. What’s your answer to the cross-platform challenge? Are you fully invested in HTML5 now? What are your barriers? What’s your vision to navigate the cross-platform landscape?  Here is the link where you can head next and learn more about how to answer the questions I have asked: https://software.intel.com/en-us Republished with permission from here. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Intel

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  • Oracle at ASMC PDI 2012

    - by jeffrey.waterman
    Recently, I had the pleasure of representing Oracle at the American Society of Military Comptrollers National Professional Development Institute (PDI).  The PDI is the premier training event for resource managers in the Department of Defense and US Coast Guard.  Each year they assemble top presenters and key note speakers to convey their experiences and share the upcoming goals and vision for the Defense Department's financial and resource management community.  This year, the common themes were centered around 'auditability' and 'efficiency'.   What is auditability?  There were many definitions/themes tossed around, but to summarize my notes, it boiled down to:- the proper tracking of funds- audit readiness- proper controls- proper documentation There were sessions regarding entire programs focused on the need for auditability.  For example, FIAR: Financial Improvement and Audit Readiness (http://comptroller.defense.gov/fiar/index.html)   The FIAR stresses the "...improve(ment of) the Department's financial processes, controls and information." The entire conference, one set of solutions kept popping into my head around, "how can Oracle's solutions assist the Department of Defense", or any other Federal Agency, improve their financial processes and controls?   One answer came to mind:  Oracle Governance, Risk, and Compliance Management. Commonly referred to as "GRC". Let me summarize the main components around Oracle's GRC solution: GRC Manager: This solution is the central repository for documenting business processes, policies, and established controls.  All identified risks and issues are documented within the repository as well as action plans necessary for mitigation. GRC Controls:  This solution consists of a set of tools which are embedded with your ERP (financial, human resource, supply chain, etc.) applications to detect, prevent, and/or enforce the policies and procedures established by your Agency.  Components of the solution include:- Application Access Control Governor: a robust tool for managing application roles and responsibilities; simplify segregation of duty maintenance- Configuration Controls Governor: complete audit trail for changes made to configurations- Transactions Control Governor: track violations of internal controls; alert management to suspicious activities; be warned when high dollar transactions are occurring on an irregular basis; - Preventative Controls Governor: prevent sensitive information from being viewed by unauthorized parties; enforce field, block, and form change control If you are in the financial or resource management community and are concerned about auditability within your organization I suggest you follow up this post by reading about Oracle's GRC solutions.  www.oracle.com/grc Please feel free to follow up with thought and questions in the comments section below.  Also, if you have a topic you would like addressed in this blog, just drop me a note at [email protected]  or leave the suggestion in the comment section as well. Thank you for reading.

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  • New hidden parameters in Oracle 11.2

    - by Mike Dietrich
    We really welcome every external review of our slides. And also recommendations from customers visiting our workshops. So it happened to me more than a week ago that Marco Patzwahl, the owner of MuniqSoft GmbH, had a very lengthy train ride in Germany (as the engine drivers go on strike this week it could have become even worse) and nothing better to do then reviewing our slide set. And he had plenty of recommendations. Besides that he pointed us to something at least I was not aware of and added it to the slides: In patch set 11.2.0.2 a new behaviour for datafile write errors has been implemented. With this release ANY write error to a datafile will cause the instance to abort. Before 11.2.0.2 those errors usually led to an offline datafile if the database operates in archivelog mode (your production database do, don’t they?!) and the datafile does not belong to the SYSTEM tablespace. Internal discussion found this behaviour not up-to-date and alligned with RAC systems and modern storages. Therefore it has been changed and a new underscore parameter got introduced. _DATAFILE_WRITE_ERRORS_CRASH_INSTANCE=TRUE This is the default setting´and the new behaviour beginning with Oracle 11.2.0.2 If you would like to revert to the pre-11.2.0.2 behaviour you’ll have to set in your init.ora/spfile this parameter to false. But keep in mind that there’s a reason why this has been changed. You’ll find more info in MOS Note: 7691270.8 and this topic in the current version of the slides on slide 255. Thanks to Marco for the review!!   And then I received an email from Kurt Van Meerbeeck today. Kurt is pretty well known in the Oracle community. And he’s the owner of jDUL/DUDE, a database unloading tool which bypasses the Oracle database engine and access data direclty from the blocks. Kurt visited the upgrade workshop two weeks ago in Belgium and did highlight to me that since Oracle 11.2.0.1 even though you haven’t set neither SGA_TARGET nor MEMORY_TARGET the database might still do resize operations. Reason why this behaviour has been changed: Prevention of ORA-4031 errors. But on databases with extremly high loads this can cause trouble. Further information can be found in MOS Note:1269139.1 . And the parameter set to TRUE by default is called _MEMORY_IMM_MODE_WITHOUT_AUTOSGA=TRUE This can be found now in the slide set as well on slide number 240. And thanks to Kurt for this information!!

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  • ArchBeat Link-o-Rama for 2012-09-19

    - by Bob Rhubart
    BPM Process Accelerator Packs – Update | Pat Shepherd Architect Pat Shepherd shares several resources relevant to the new Oracle Process Accelerators for Oracle Business Process Management. Oracle BI EE Management Pack Now Available for Oracle Enterprise Manager 12cR2 | Mark Rittman A handy and informative overview from Oracle ACE Director Mark Rittman. WebSockets on WebLogic Server | Steve Button "As there's no standard WebSocket Java API at this point, we've chosen to model the API on the Grizzly WebSocket API with some minor changes where necessary," says James "Buttso" Buttons. "Once the results of JSR-356 (Java API for WebSocket) becomes public, we'll look to implement and support that." Oracle Reference Architecture: Software Engineering This document from the IT Strategies from Oracle library focuses on integrated asset management and the need for efffective asset metadata management to insure that assets are properly tracked and reused in a manner that provides a holistic functional view of the enterprise. The tipping point for cloud management is nigh | Cloud Computing - InfoWorld "Businesses typically don't think too much about managing IT resources until they become too numerous and cumbersome to deal with on an ad hoc basis—a point many companies will soon hit in their adoption of cloud computing." — David Linthicum DevOps Basics: Track Down High CPU Thread with ps, top and the new JDK7 jcmd Tool | Frank Munz "The approach is very generic and works for WebLogic, Glassfish or any other Java application," say Frank Munz. "UNIX commands in the example are run on CentOS, so they will work without changes for Oracle Enterprise Linux or RedHat. Creating the thread dump at the end of the video is done with the jcmd tool from JDK7." Frank has captured the process in the posted video. OIM 11g R2 UI customization | Daniel Gralewski "OIM user interface customizations are easier now, and they survive patch applications--there is no need to reapply them after patching," says Fusion Middleware A-Team member Daniel Gralewski. "Adding new artifacts, new skins, and plugging code directly into the user interface components became an easier task." Daniel shows just how easy in this post. Thought for the Day "I have yet to see any problem, however complicated, which, when looked at in the right way, did not become still more complicated." — Poul Anderson (November 25, 1926 – July 31, 2001) Source: SoftwareQuotes.com

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  • Tackling Big Data Analytics with Oracle Data Integrator

    - by Irem Radzik
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}  By Mike Eisterer  The term big data draws a lot of attention, but behind the hype there's a simple story. For decades, companies have been making business decisions based on transactional data stored in relational databases. Beyond that critical data, however, is a potential treasure trove of less structured data: weblogs, social media, email, sensors, and documents that can be mined for useful information.  Companies are facing emerging technologies, increasing data volumes, numerous data varieties and the processing power needed to efficiently analyze data which changes with high velocity. Oracle offers the broadest and most integrated portfolio of products to help you acquire and organize these diverse data sources and analyze them alongside your existing data to find new insights and capitalize on hidden relationships Oracle Data Integrator Enterprise Edition(ODI) is critical to any enterprise big data strategy. ODI and the Oracle Data Connectors provide native access to Hadoop, leveraging such technologies as MapReduce, HDFS and Hive. Alongside with ODI’s metadata driven approach for extracting, loading and transforming data; companies may now integrate their existing data with big data technologies and deliver timely and trusted data to their analytic and decision support platforms. In this session, you’ll learn about ODI and Oracle Big Data Connectors and how, coupled together, they provide the critical integration with multiple big data platforms. Tackling Big Data Analytics with Oracle Data Integrator October 1, 2012 12:15 PM at MOSCONE WEST – 3005 For other data integration sessions at OpenWorld, please check our Focus-On document.  If you are not able to attend OpenWorld, please check out our latest resources for Data Integration.

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  • Code review recommendations and Code Smells

    - by Michael Freidgeim
    Some time ago Twitter told that I am similar to Boris Lipschitz . Indeed he is also .Net programmer from Russia living in Australia. I‘ve read his list of Code Review points and found them quite comprehensive. A few points  were not clear for me, and it forced me for a further reading.In particular the statement “Exception should not be used to return a status or an error code.” wasn’t fully clear for me, because sometimes we store an exception as an object with all error details and I believe it’s a valid approach. However I agree that throwing exceptions should be avoided, if you expect to return error as a part of a normal flow. Related link: http://codeutopia.net/blog/2010/03/11/should-a-failed-function-return-a-value-or-throw-an-exception/ Another point slightly puzzled me“If Thread.Sleep() is used, can it be replaced with something else, ei Timer, AutoResetEvent, etc” . I believe, that there are very rare cases, when anyone using Thread.Sleep in any production code. Usually it is used in mocks and prototypes.I had to look further to clarify “Dependency injection is used instead of Service Location pattern”.Even most of articles has some preferences to Dependency injection, there are also advantages to use Service Location. E.g see http://geekswithblogs.net/KyleBurns/archive/2012/04/27/dependency-injection-vs.-service-locator.aspx. http://www.cookcomputing.com/blog/archives/000587.html  refers to Concluding Thoughts of Martin Fowler The choice between Service Locator and Dependency Injection is less important than the principle of separating service configuration from the use of services within an applicationThe post had a link to excellent article Code Smells of Jeff Atwood, but the statement, that “code should not pass a review if it violates any of the  code smells” sound too strict for my environment. In particular, I disagree with “Dead Code” recommendation “Ruthlessly delete code that isn't being used. That's why we have source control systems!”. If there is a chance that not used code will be required in a future, it is convenient to keep it as commented or #if/#endif blocks with appropriate explanation, why it could be required in the future. TFS is a good source control system, but context search in source code of current solution is much easier than finding something in the previous versions of the code.I also found a link to a good book “Clean Code.A.Handbook.of.Agile.Software”

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  • What are the software design essentials? [closed]

    - by Craig Schwarze
    I've decided to create a 1 page "cheat sheet" of essential software design principles for my programmers. It doesn't explain the principles in any great depth, but is simply there as a reference and a reminder. Here's what I've come up with - I would welcome your comments. What have I left out? What have I explained poorly? What is there that shouldn't be? Basic Design Principles The Principle of Least Surprise – your solution should be obvious, predictable and consistent. Keep It Simple Stupid (KISS) - the simplest solution is usually the best one. You Ain’t Gonna Need It (YAGNI) - create a solution for the current problem rather than what might happen in the future. Don’t Repeat Yourself (DRY) - rigorously remove duplication from your design and code. Advanced Design Principles Program to an interface, not an implementation – Don’t declare variables to be of a particular concrete class. Rather, declare them to an interface, and instantiate them using a creational pattern. Favour composition over inheritance – Don’t overuse inheritance. In most cases, rich behaviour is best added by instantiating objects, rather than inheriting from classes. Strive for loosely coupled designs – Minimise the interdependencies between objects. They should be able to interact with minimal knowledge of each other via small, tightly defined interfaces. Principle of Least Knowledge – Also called the “Law of Demeter”, and is colloquially summarised as “Only talk to your friends”. Specifically, a method in an object should only invoke methods on the object itself, objects passed as a parameter to the method, any object the method creates, any components of the object. SOLID Design Principles Single Responsibility Principle – Each class should have one well defined purpose, and only one reason to change. This reduces the fragility of your code, and makes it much more maintainable. Open/Close Principle – A class should be open to extension, but closed to modification. In practice, this means extracting the code that is most likely to change to another class, and then injecting it as required via an appropriate pattern. Liskov Substitution Principle – Subtypes must be substitutable for their base types. Essentially, get your inheritance right. In the classic example, type square should not inherit from type rectangle, as they have different properties (you can independently set the sides of a rectangle). Instead, both should inherit from type shape. Interface Segregation Principle – Clients should not be forced to depend upon methods they do not use. Don’t have fat interfaces, rather split them up into smaller, behaviour centric interfaces. Dependency Inversion Principle – There are two parts to this principle: High-level modules should not depend on low-level modules. Both should depend on abstractions. Abstractions should not depend on details. Details should depend on abstractions. In modern development, this is often handled by an IoC (Inversion of Control) container.

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  • Thank you Geeks With Blogs for letting me join your community!

    - by GreeNTUG
    First, a link to the blog I can no longer edit because Office Live blew away my digital identity and so I can no longer log into it (the source of a loooong blog about protecting your digital identity sometime when I have more time and after it has played out to the end) http://greentug.spaces.live.com/ The following are the communities I participate in: Green & Sustainability.  I run a virtual user group on Green and Sustainability as it relates to developers and software architects.  It was located at greentug.groups.live.com, and we will need to find a new digital location for it, because I am locked out of that site as well. BizSpark Tampa Bay:  I run a BizSpark group for Microsoft technologists (meetup.com, search for BizSpark Tampa Bay) and speak at Code Camps about "No Better Time to Start Your Own Tech Business".  The meetup group facilitates a balanced presentation that is respectful to anyone wanting to start their own business, whether part-time or full-time, whether micro (just you), sustainable (grow to 2-25-ish, self-funded), high growth (get venture capital or other funding, grow it, sell it within 5 years, do it again), or hybrid (the new model going forward).  It is an "action" group, with assignments and homework if you want to get the most out of it.   At the end of a year you will either have your business on the path to where you want it to be, or you will know the steps you need to do to get it there. Women in Technology Have been participating in the Women in Technology community since 2008, my main interests in this area are mentoring women in the workplace to have them believe they can become geeks and double their income, and to mentor them with respect to starting and running their own business. Access 2010/SharePoint 2010.  This is a game-changer with respect to the Access community (the ap both devs and IT Pros love to hate, the other a-word that's not a fruit).  I conducted Lunch n Learns and Brunch n Learns around this topic before the Office 2010/SharePoint 2010 launch, and spoke on the topic at SharePoint Saturday Tampa in Nov 2009. Interested in learning more about: Using Silverlight HD Streaming out in the non-technical world (horses and equestrian sport).  Migrating to Access Web Services and VB .Net from VBA (see the Access 2010/SharePoint 2010 interest above) Windows Phone 7!  Exciting opportunities both for Green and Sustainability and for my "day job" of Environmental, Health & Safety (EHS). My day job is Environmental, Health & Safetey (EHS) consulting and software solutions, where that interfaces with the developer world is with respect to opportunities around Green and Sustainability, The SmartGrid and Juval Lowy's EnergyNet, both of which will require a lot of technology and software to make them work, The new Microsoft Partner competency for "Digital Home", and The Y2K kind of deadline around how managing chemicals in ERP systems is changing because of Global Harmonization, which hits the EU with a hard deadline on 11/30/10 (yes, this year), and hits the USA about 15 months later. Hope you enjoy my contributions to the digital geek community, and feel free to email me, [email protected] (the email leftover after my digital identity was blown away), and [email protected] (this one could go away at some future point) Best, Kathy Malone

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  • Why Healthcare Today Needs BPM and SOA by Avio

    - by JuergenKress
    Within the past couple years, the Patient Protection and Affordable Care Act has led to significant changes in the healthcare industry. A highly-complex supply chain between patients, providers, buyers and insurance companies has led to a lack of overall collaboration when it comes to processes. The first open enrollment deadline for products on the Health Insurance Exchange has passed. So what now? Let’s take a brief look at how things have changed and what organizations can do to stay in (and ahead of) the game. New requirements, new processes Organizations that have not adapted processes to meet new regulatory requirements will fall further behind. New regulatory requirements effectively make some legacy applications obsolete, require batch process to move to real-time, and more. Business Process Management (BPM) can help organizations bring data processes in line while helping IT redesign processes rather than change code or replace existing applications. BPM fills in application gaps and links critical information systems for a more visible, efficient and auditable organization. Social and mobile solutions BPM technology also facilitates social and mobile solutions that can help meet new needs. Patients are dependent on a network of doctors, pharmacists, families and others. Social solutions can connect members of the patient’s community in ways never seen before - enabling real-time, relevant communication. Likewise, mobile technology supports social solutions, and BPM is the most efficient way to make processes simple and role-based. It unties medical professionals from their offices by enabling them to access timely information and alerts anywhere. Why SOA is also needed Integrating BPM with Service-Oriented Architecture (SOA) also plays a critical role in the development of healthcare solutions that work. SOA can create a single end-to-end process, integrate applications and move them into a common workflow. While SOA enables the reutilization of existing IT infrastructure, BPM supports the process optimization, monitoring and social aspects. SOA and BPM applications support business analysts as they model, create and monitor processes - providing real-time insight and a unified workflow of process activities. Read “New” Solutions for a New Healthcare Landscape on our blog to learn more. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Avio,Healthcare,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • ArchBeat Link-o-Rama for 2012-05-31

    - by Bob Rhubart
    Eclipse DemoCamp - June 2012 - Redwood Shores, CA wiki.eclipse.org Oracle HQ 10 Twin Dolphin Dr. Redwood Shores, CA Presentations: The evolution of Java persistence, Doug Clarke, EclipseLink Project Lead, Oracle Eclipse Project Sapphire, Konstantin Komissarchik, Sapphire Project Lead, Oracle Developing Rich ADF Applications with Java EE, Greg Stachnick, Oracle Leveraging OSGi In The Enterprise, Kamal Muralidharan, Lead Engineer, eBay NVIDIA Nsight Eclipse Edition, Goodwin (Tech lead - Visual tools), Eugene Ostroukhov (Senior engineer – Visual tools)   BI Architecture Master Class for Partners - Oracle Architecture Unplugged blogs.oracle.com June 21, 2012 This workshop will be highly interactive and is aimed at Oracle OPN member partners who are IT Architects and BI+W specialists. This will be a highly interactive session and does not involve slide presentations or product feature details, it addresses IT-Architectural issues and considerations for the IT-Architect Community. 2012 Oracle Fusion Middleware Innovation Awards - Win a FREE Pass to Oracle OpenWorld 2012 in SF www.oracle.com Share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation. You just might win a free pass to Oracle Openworld 2012 in San Francisco. Deadline for submissions in July 17, 2012. IT professionals: Very much the time to change our approach | Andy Mulholland www.capgemini.com This final post by retiring Capgemini CTO blogger Andy Mulholland is a must-read for anyone in IT. 10 Great WebCenter Sites Resources (FatWire) | John Brunswick www.johnbrunswick.com John Brunswick shares "some good resources that span the WebCenter Sites and FatWire brands, to get a consolidated list of helpful destinations for ongoing education." Cloning a WebCenter Portal Managed Server | Maiko Rocha blogs.oracle.com WebCenter and ADF A-Team blogger Maiko Rocha shows how to easily add a new managed server to a single-node domain to make it a cluster. Sorting and Filtering By Model-Based LOV Display Value | Steven Davelaar blogs.oracle.com How-to by WebCenter and ADF A-Team blogger Steven Davelaar. Designing and Developing Cross-Cutting Features | Stephen Rylander www.infoq.com Architects are often tasked with a business feature that must span systems. This article by will provide strategies to handle the change and guide your thinking about separating system boundaries and what that means for your technical design. Thought for the Day "A committee is a group of people who individually can do nothing, but who, as a group, can meet and decide that nothing can be done." — Fred Allen (5/31/1894 – 3/17/1956) Source: Brainy Quote

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  • Friday Fun: Snowball

    - by Asian Angel
    It is Christmas Eve and hopefully you are enjoying the start of an early weekend away from work. This week we have a snowball throwing game for you to try out, so bundle up and get ready to let those snowballs fly! Snowball The object of the game is to use your snowball ammo to harass the drunk businessman and send him flying along distance-wise as far as you can. Simply use your mouse to aim and click the left button to throw snowballs. You can monitor your stats on the silver bar towards the top of the window. The sound can also be disabled if the music is bothering you, but keep in mind that all sound will be disabled if you use the option. Time to get those snowballs flying through the air!! Keep hitting the businessman with your snowballs as you chase after him. Make certain that your aim is good or you will quickly run out of snowballs! You can really get him moving along at a good rate and he can even go high enough in the air to disappear off the screen for a few moments. There is a also chance that your aim will be so wicked with the snowballs that you will literally knock the drunk businessman’s head off! Weird but possible… The game ends when one of these two events occur: 1.) you run out of snowballs or 2.) the businessman literally bounces back at and then drops behind you as seen in the screenshot here. The moment either happens your score will pop up and then you have the opportunity to try again. Have fun! Note: The bounce back event can happen when encountering cars. Play Snowball Latest Features How-To Geek ETC How to Use the Avira Rescue CD to Clean Your Infected PC The Complete List of iPad Tips, Tricks, and Tutorials Is Your Desktop Printer More Expensive Than Printing Services? 20 OS X Keyboard Shortcuts You Might Not Know HTG Explains: Which Linux File System Should You Choose? HTG Explains: Why Does Photo Paper Improve Print Quality? An Alternate Star Wars Christmas Special [Video] Sunset in a Tropical Paradise Wallpaper Natural Wood Grain Icons for Your Desktop and App Launcher Docks My Blackberry Is Not Working! The Apple Too?! [Funny Video] Hidden Tracks Your Stolen Mac; Free Until End of January Why the Other Checkout Line Always Moves Faster

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  • Does Your Customer Engagement Create an Ah Feeling?

    - by Richard Lefebvre
    An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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  • Why does aptitude want to remove a bunch of files?

    - by Mediterran81
    Recently I encountered dependencies resolve issues when using APTITUDE (it is my favorite). Nevertheless, I started to feel that APTITUDE does not behave as it is supposed to be in 64 bits systems while apt-get works fine. Can someone confirm that APTITUDE is buggy in Ubuntu 11.10 amd64? Edit: For example, when tried to install ntfs-config using APTITUDE, it asked me to remove over 100 packages (skype for example), while using apt-get worked fine. han@L502X:~$ sudo aptitude install ntfs-config [sudo] password for han: The following NEW packages will be installed: ntfs-3g{ab} ntfs-config 0 packages upgraded, 2 newly installed, 0 to remove and 0 not upgraded. Need to get 0 B/640 kB of archives. After unpacking 2,466 kB will be used. The following packages have unmet dependencies: ntfs-3g: Conflicts: ntfsprogs but 2.0.0-1ubuntu4 is installed. The following actions will resolve these dependencies: Remove the following packages: 1) flashplugin-downloader 2) flashplugin-installer 3) libasound2 4) libasound2-plugins 5) libasyncns0 6) libatk1.0-0 7) libaudio2 8) libavahi-client3 9) libavahi-common3 10) libc6 11) libcairo2 12) libcomerr2 13) libcups2 14) libcurl3 15) libdatrie1 16) libdb5.1 17) libdbus-1-3 18) libdbusmenu-qt2 19) libexpat1 20) libffi6 21) libflac8 22) libfontconfig1 23) libfreetype6 24) libgcc1 25) libgcrypt11 26) libgdk-pixbuf2.0-0 27) libglib2.0-0 28) libgnutls26 29) libgpg-error0 30) libgssapi-krb5-2 31) libgtk2.0-0 32) libice6 33) libidn11 34) libjack-jackd2-0 35) libjasper1 36) libjpeg62 37) libjson0 38) libk5crypto3 39) libkeyutils1 40) libkrb5-3 41) libkrb5support0 42) liblcms1 43) libldap-2.4-2 44) libmng1 45) libnspr4 46) libnspr4-0d 47) libnss3 48) libnss3-1d 49) libogg0 50) libpango1.0-0 51) libpcre3 52) libpixman-1-0 53) libpng12-0 54) libpulse0 55) libqt4-dbus 56) libqt4-declarative 57) libqt4-network 58) libqt4-script 59) libqt4-sql 60) libqt4-xml 61) libqt4-xmlpatterns 62) libqtcore4 63) libqtgui4 64) librtmp0 65) libsamplerate0 66) libsasl2-2 67) libsasl2-modules 68) libselinux1 69) libsm6 70) libsndfile1 71) libspeexdsp1 72) libsqlite3-0 73) libssl1.0.0 74) libstdc++6 75) libtasn1-3 76) libthai0 77) libtiff4 78) libuuid1 79) libvorbis0a 80) libvorbisenc2 81) libwrap0 82) libx11-6 83) libxau6 84) libxcb-render0 85) libxcb-shm0 86) libxcb1 87) libxcomposite1 88) libxcursor1 89) libxdamage1 90) libxdmcp6 91) libxext6 92) libxfixes3 93) libxft2 94) libxi6 95) libxinerama1 96) libxrandr2 97) libxrender1 98) libxss1 99) libxt6 100) libxv1 101) nspluginviewer 102) nspluginwrapper 103) ntfsprogs 104) skype 105) sni-qt 106) zlib1g Leave the following dependencies unresolved: 107) flashplugin-downloader recommends libasound2-plugins (>= 1.0.16) Accept this solution? [Y/n/q/?]

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  • links for 2011-02-08

    - by Bob Rhubart
    When It Comes to Data Integration, Oracle Is the Right Choice (tags: ping.fm) When It Comes to Data Integration, Oracle Is the Right Choice (tags: ping.fm) Webcast: Webcast: Deploy Oracle VM Templates for Oracle E-Business Suite and Oracle PeopleSoft Enterprise Applications. Feb 15. Event Date: 02/15/2011 9:00am PT / Noon ET. Featured Speakers: Adam Hawley (Oracle Senior Director, Product Management, Virtualization), Ivo Dujmovic (Oracle Director, Technology Integration), Greg Kelly (Oracle Product Strategy Manager - PeopleTools). (tags: oracle virtualization peoplesoft) Webcast: Managing Oracle Exadata with Oracle Enterprise Manager 11g Thursday, February 10, 2011 - 10 a.m. PT/1 p.m. ET. Ask Oracle experts questions and learn firsthand how to efficiently manage all stages of Oracle Exadata’s lifecycle, from testing to deployment. (tags: oracle exalogic enterprisemanager) Arthur Cole: Winning the Consolidated Data Center Future | ITBusinessEdge.com "According to InformationWeek, the amount of data under management is increasing by about 20 percent per year, with some organizations having to deal with 50 percent or more. That means capacity needs to double every two or three years." - Arthur Cole (tags: dataconsolidation enterprisearchitecture) Transformation of Product Management in Telecommunications for Rapid Launch of Next Generation Products (Telecommunications Architecture Corner) Raul Goycoolea's post examines "how enterprise product management enabled by PLM-based product catalogue solutions helps to launch next generation products rapidly in the context of the Telecommunication Industry." (tags: oracle otn enterprisearchitecture) Richard Veryard on Architecture: What is an EA vendor? "Even some people who insist that enterprise architecture shouldn't be thought of as merely software architecture seem to think that 'tools' only means 'software tools.'" - Richard Veryard (tags: enterprisearchitecture) MDM for Tax Authorities (Oracle Master Data Management) "Tax Authorities face a multitude of IT challenges," says David Butler. "Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex." (tags: oracle otn MDM ITarchitecture) Bernard Golden: How Cloud Computing Changes IT Staffs | CIO.com | CIO.com "Enterprise architects become more important" tops Bernard's list of changes. (tags: cloudcomputing staffing cio enterprisearchitecture) Martijn Linssen: Social Enterprise Magic Quadrant "Revolutions usually go wrong, where evolutions usually go right." - Martijn Linssen (tags: socialcomputing enterprise2.0) Why Do IT Roles Fail? | CIO "The roles that come up most often are the ones that are not directly building or maintaining systems. These include architecture, planning, vendor management, relationship management, PMO, and security." - Marc Cecere (tags: softwarearchitecture technologyroles) We're Hiring! - Server and Desktop Virtualization Product Management (Oracle's Virtualization Blog) Adam Hawley with information on an opportunity for qualified job seekers. (tags: oracle otn employment virtualization)

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  • SQL SERVER – Free eBook Download – EPUB, MOBI, PDF Format

    - by pinaldave
    Microsoft has released recently free eBooks on various Microsoft Technology. The best part is that all these books are available in ePub, Mobi and PDF. You can download them to your local machine or eBook reader and read them. This is a great start as many important subjects are now covered and converted into an eBook. I personally read through a few of the books and found they are very comprehensive and and detailed. The goal is not to cover complete technology in a single book but rather pick a single topic and discuss it in detail. The source of the book is white paper, Technet wiki as well book online and it is clearly listed right bellow the book title. Following are the books available for SQL Server Technology and I encourage all of you to have a look at them as they are great resources. Master Data Services Capacity Guidelines Microsoft SQL Server AlwaysOn Solutions Guide for High Availability and Disaster Recovery Microsoft SQL Server Analysis Services Multidimensional Performance and Operations Guide QuickStart: Learn DAX Basics in 30 Minutes SQL Server 2012 Transact-SQL DML Reference You can download above eBooks from here. This is indeed a great attempt as each book talks about the a single subject in depth keeping author focus on the single and simple subject. I have previously written two books by focusing on the same subject and I had great pleasure writing it as well. Writing on focus subjects gives complete freedom to author to explore the a single subject without having burden to cover everything which is associated with that technology at large. Just like eBooks mentioned earlier my SQL Server Wait Stats was inspired from my article series on SQL Wait Stats. The latest book SQL Server Interview Question and Answers was derived from my article series on SQL Interview Q and A. Writing book is an absolutely different concept than writing blog posts. When I was converting my blog posts to books, I ended up writing 50% new material and end up removing many repetitive content which shows up in blog series. It was indeed fun to focused book at the same time it was a great learning experience as an individual. Reference: TechNet Wiki, Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Documentation, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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