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  • Tales of a corrupt SQL log

    - by guybarrette
    Warning: I’m a simple dev, not an all powerful DBA with godly powers. This morning, one of my sites was down and DNN reported a problem with the database.  A quick series of tests revealed that the culprit was a corrupted log file. Easy fix I said, I have daily backups so it’s just a mater of restoring a good copy of the database and log files.  Well, I found out that’s not exactly true.  You see, for this database, I have daily file backups and these are not database backups created by SQL Server. So I restored a set of files from a couple of days ago, stopped the SQL service, copied the files over the bad ones, restarted the service only to find out that SQL doesn’t like when you do that.  It suspects something fishy and marks the database as suspect.  A database marked as suspect can’t be accessed at all.  So now what? I searched throughout the tubes of the InterWeb and found that you can restore from a corrupted log file by creating a new database with the same name as the defective one, then copy the restored database file (the one with data) over the newly created one.  Sweet!  But you still end up with SQL marking the database as suspect but at least, the newly created log is OK.  Well not true, it’s not corrupted but the lack of data makes it not OK for SQL so you need to rebuild the log.  How can you do that when SQL blocks any action the database?  First, you need to change the database status from suspect to emergency.  Then you need to set the database for single access only.  After that, you need to repair the log with DBCC and do the DBA dance.  If you dance long enough, SQL should repair the log file.  Now you need to set the access back to multi user.  Here’s the T-SQL script: use master GO EXEC sp_resetstatus 'MyDatabase' ALTER DATABASE MyDatabase SET EMERGENCY Alter database MyDatabase set Single_User DBCC checkdb('MyDatabase') ALTER DATABASE MyDatabase SET SINGLE_USER WITH ROLLBACK IMMEDIATE DBCC CheckDB ('MyDatabase', REPAIR_ALLOW_DATA_LOSS) ALTER DATABASE MyDatabase SET MULTI_USER So I guess that I would have been a lot easier to restore a SQL backup.  I can’t really say but the InterWeb seems to say so.  Anyway, lessons learned: Vive la différence: File backups are different then SQL backups. Don’t touch me: SQL doesn’t like when you restore a file over a corrupted one. The more the merrier: You should do both SQL and file backups. WTF?: The InterWeb provides you with dozens of way to deal with the problem but many are SQL 2000 or SQL 2005 only, many are confusing and many are written in strange dialects only DBAs understand. var addthis_pub="guybarrette";

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  • Image hotlinking providers?

    - by Josh
    I use a lot of images in my wordpress and due to hosting restrictions I need to host the images somewhere else and hotlink them in my blog posts. So I am looking for some reliable image host which provides free hotlinking service. The Google Picasa would be best, but I think they do not allow hotlinking. PS. I'm not looking for hosts like tinypic or imgshack, I'm looking for some websites which provides powerful features to oranize images (eg. albums etc).

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  • Blog Commenting - Is it Really Useful in SEO?

    The easy answer to the question is, yes, blog commenting is incredibly useful as pertains to your internet search engine optimization. The relevant question is how is it useful? Furthermore, how can you make sure that anyone commenting on a blog that is related to a service that you provide give you the traffic you deserve?

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  • links for 2011-02-21

    - by Bob Rhubart
    Calling all enterprise architects | Enterprise architecture - InfoWorld Nominations are now open for the 2011 InfoWorld Enterprise Architecture Award, honoring companies whose enterprise architecture initiatives made a difference (tags: ping.fm) Red Tape, Part II : OTN Garage "How do you back up all of that storage? Tape: really fast tape. And, lots of it. This creates a whole variety of very interesting challenges today, elevating the topic to – at the very least – glamorous, but I think it qualifies as being downright hot!" - Kemer Thomson (tags: oracle entarch datastorage) The Buttso Blathers: Using Secure Config Files with the WebLogic Maven Plugin "WebLogic Server has long had a mechanism to provide a more secure way of connecting to the Administration Server from client utilities such that the username and password do not need to be specified and therefore can’t be seen from the process list or command shell history." (tags: oracle weblogic) World-class EA | Open Group Blog "World-class Enterprise Architecture is all about creating definitive collateral that defines how the architecture delivers value for societal value." - Mick Adams (tags: enterprisearchitecture entarch opengroup) Enterprise Process Maps: A Process Picture worth a Million Words (Telecommunications Architecture Corner) "Every BPM project (holistic BPM kick-off, enterprise system implementation, Service-oriented Architecture, business process transformation, corporate performance management, etc.) should be begin with a clear understanding of the business environment..." - Raul Goycoolea (tags: oracle otn telecommunications businessprocess entarch bpm) Andrejus Baranovskis's Blog: WebCenter PS3 Customization Manager- Long Awaited Feature for MDS Oracle ACE Director Andrejus Baranovski shares "really great news for those of you who are working on MDS personalization and customization support in Oracle Fusion Middleware applications." (tags: oracle otn oracleace webcenter enterprise2.0) Oracle WebCenter: Common User Experience Architecture (Oracle Enterprise 2.0 Blog) Kellsey Ruppel describes "how the new release of Oracle WebCenter delivers a Common User Experience Architecture." (tags: oracle otn webcenter enterprise2.0) Java / Oracle SOA blog: Do your SOA deployments & configuration with AIA Oracle ACE Edwin Biemond illustrates the use of the SOA Suite / FMW deployment framework, "one of the Application Integration Architecture (AIA) hidden gems." (tags: oracle oracleace soa otn fusionmiddleware) Enterprise Software Development with Java: Clustering Stateful Session Beans with GlassFish 3.1 Oracle ACE Director Markus Eisele describes what he did "to get a Stateful Session Bean failover scenario working with two instances on one node." (tags: oracle otn oracleace glassfish) Enhanced REST Support in Oracle Service Bus 11gR1 (SOA Thinker) Jeff Davies illustrates how to re-implement the REST-ful Products services using query strings for passing parameter information. (tags: oracle otn soa REST)

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  • BI&EPM in Focus December 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Share with your customers: October Edition of Business Analytics Customer Newsletter (link) Oracle OpenWorld Presentation pdf's available for download (link) OOW Mark Hurd Recap: Business Analytics at Oracle OpenWorld (video | blog) Register your customers for Oracle Days 2012 (link | video) BI & EPM Business Analytics Advisor Webcasts on My.Oracle.Support - Current Schedule and Archived (link) Customers Wüstenrot Efficiently Generates Reports and Analyzes Data with Enterprise Reporting Solution Empresas Públicas Medellin Gathers Data for Annual, Financial Projections 70% Faster ICON Improves Month-End Reporting Significantly Using a Single Source for Timely Consistent Business Intelligence, Reduces Reliance on Spreadsheets  Gilead Sciences, a science-led company backed by business-led IT, uses Oracle solutions to simplify business processes and establish a foundation for continued growth Dell Enhances the Customer Experience with Oracle’s RTD (video) Link to Complete Archive Enterprise Performance Management eBook: Transforming Enterprise Business Planning (link) Blog: Why CFO's should care about Big Data (link) Oracle Hyperion Project Financial Planning - New Projects Feature Release 11.1.2.2 Video Feature Overview. Now Available with many other Hyperion overviews on the YouTube Oracle EPM Channel (link) Available Patch Sets and Patch Set Updates for Oracle Hyperion Enterprise Performance Management Products on My.Oracle.Support (link) Hyperion Disclosure Management supplementary materials provides a set of guides for Disclosure Management and Taxonomy Designer users, including best practices guidelines, a full Disclosure Management sample report, a webinar series, and other guiding materials on My.Oracle.Support (link) See the selection of EPM Customer Videos at MediaNetwork (Hyperion) Business Intelligence Webcast Replay: Big Data, Bright Future, featuring Andrew McAfee (link) Webinar series and guides on Getting Started With Hyperion Interactive Reporting Translation Workbench, a tool that accelerates metadata conversion from IR to Oracle BI Enterprise Edition (OBIEE) on My.Oracle.Support (link) See the selection of BI Customer Videos at MediaNetwork (BI) and for (Exalytics) and (Endeca) ORACLE TEAM USA Analytics Dashboard demo - Now Available (link)

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  • WebCenter Customer Spotlight: Guizhou Power Grid Company

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryGuizhou Power Grid Company is responsible for power grid planning, construction, management, and power distribution in Guizhou Province, serving 39 million people. Giuzhou has 49,823 employees and an annual revenue of over $5 Billion. The business objectives were to consolidate information contained in disparate systems into a single knowledge repository and provide a safe and efficient way for staff and managers to access, query, share, manage, and store business information. Guizhou Power Grid Company saved more than US$693,000 in storage costs, reduced  average search times from 180 seconds to 5 seconds and solved 80% to 90% of technology and maintenance issues by searching the Oracle WebCenter Content management system. Company OverviewA wholly owned subsidiary of China Southern Power Grid Company Limited, Guizhou Power Grid Company is responsible for power grid planning, construction, management, and power distribution in Guizhou Province, serving 39 million people. Giuzhou has 49,823 employees and an annual revenue of over $5 Billion. Business ChallengesThe business objectives were to consolidate information contained in disparate systems, such as the customer relationship management and power grid management systems, into a single knowledge repository and provide a safe and efficient way for staff and managers to access, query, share, manage, and store business information. Solution DeployedGuizhou Power Grid Company  implemented Oracle WebCenter Content to build a content management system that enabled the secure, integrated management and storage of information, such as documents, records, images, Web content, and digital assets. The content management solution was integrated with the power grid, customer service, maintenance, and other business systems, as well as the corporate Web site. Business Results Saved more than US$693,000 in storage costs and shortened the material distribution time by integrating the knowledge management solution with the power grid, customer service, maintenance, and other business systems, as well as the corporate Web site Enabled staff to search 31,650 documents using catalogs, multidimensional attributes, and knowledge maps, reducing average search times from 180 seconds to 5 seconds and saving approximately 1,539 hours in annual search time Gained comprehensive document management, format transformation, security, and auditing capabilities Enabled users to upload new documents and supervisors to check the accuracy of these documents online, resulting in improved information quality control Solved 80% to 90% of technology and maintenance issues by searching the Oracle content management system for information, ensuring IT staff can respond quickly to users’ technical problems Improved security by using role-based access controls to restrict access to confidential documents and information Supported the efficient classification of corporate knowledge by using Oracle’s metadata functions to collect, tag, and archive documents, images, Web content, and digital assets “We chose Oracle WebCenter Content, as it is an outstanding integrated content management platform. It has allowed us to establish a system to access, query, share, manage, and store our corporate assets. This has laid a solid foundation for Guizhou Power Grid Company to improve management practices.” Luo Sixi, Senior Information Consultant, Guizhou Power Grid Company Additional Information Guizhou Power Grid Company Customer Snapshot Oracle WebCenter Content

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  • Web Apps vs Web Services: 302s and 401s are not always good Friends

    - by Your DisplayName here!
    It is not very uncommon to have web sites that have web UX and services content. The UX part maybe uses WS-Federation (or some other redirect based mechanism). That means whenever an authorization error occurs (401 status code), this is picked by the corresponding redirect module and turned into a redirect (302) to the login page. All is good. But in services, when you emit a 401, you typically want that status code to travel back to the client agent, so it can do error handling. These two approaches conflict. If you think (like me) that you should separate UX and services into separate apps, you don’t need to read on. Just do it ;) If you need to mix both mechanisms in a single app – here’s how I solved it for a project. I sub classed the redirect module – this was in my case the WIF WS-Federation HTTP module and modified the OnAuthorizationFailed method. In there I check for a special HttpContext item, and if that is present, I suppress the redirect. Otherwise everything works as normal: class ServiceAwareWSFederationAuthenticationModule : WSFederationAuthenticationModule {     protected override void OnAuthorizationFailed(AuthorizationFailedEventArgs e)     {         base.OnAuthorizationFailed(e);         var isService = HttpContext.Current.Items[AdvertiseWcfInHttpPipelineBehavior.DefaultLabel];         if (isService != null)         {             e.RedirectToIdentityProvider = false;         }     } } Now the question is, how do you smuggle that value into the HttpContext. If it is a MVC based web service, that’s easy of course. In the case of WCF, one approach that worked for me was to set it in a service behavior (dispatch message inspector to be exact): public void BeforeSendReply( ref Message reply, object correlationState) {     if (HttpContext.Current != null)     {         HttpContext.Current.Items[DefaultLabel] = true;     } } HTH

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  • iscsitarget suddenly broken after upgrade of the 12.04 Hardware Stack

    - by RapidWebs
    After an upgrade to the latest Hardware Stack using Ubuntu 12.04, my iscsi service is not longer operational. The error from the service is such: FATAL: Module iscsi_trgt not found. I have learned that I might need to reinstall the package iscsitarget-dkms. this package builds a driver or something during installation, from source. During this build process, it reports and error, and now has also broke my package manager. Here is the relevant output: Building module: cleaning build area.... make KERNELRELEASE=3.13.0-34-generic -C /lib/modules/3.13.0-34-generic/build M=/var/lib/dkms/iscsitarget/1.4.20.2/build........(bad exit status: 2) Error! Bad return status for module build on kernel: 3.13.0-34-generic (i686) Consult /var/lib/dkms/iscsitarget/1.4.20.2/build/make.log for more information. Errors were encountered while processing: iscsitarget E: Sub-process /usr/bin/dpkg returned an error code (1) and this is the information provided by make.log: or iscsitarget-1.4.20.2 for kernel 3.13.0-34-generic (i686) Fri Aug 15 22:07:15 EDT 2014 make: Entering directory /usr/src/linux-headers-3.13.0-34-generic LD /var/lib/dkms/iscsitarget/1.4.20.2/build/built-in.o LD /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/built-in.o CC [M] /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/tio.o CC [M] /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/iscsi.o CC [M] /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/nthread.o CC [M] /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.o /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.c: In function ‘worker_thread’: /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.c:73:28: error: void value not ignored as it ought to be /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.c:74:3: error: implicit declaration of function ‘get_io_context’ [-Werror=implicit-function-declaration] /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.c:74:21: warning: assignment makes pointer from integer without a cast [enabled by default] cc1: some warnings being treated as errors make[2]: * [/var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.o] Error 1 make[1]: * [/var/lib/dkms/iscsitarget/1.4.20.2/build/kernel] Error 2 make: * [module/var/lib/dkms/iscsitarget/1.4.20.2/build] Error 2 make: Leaving directory `/usr/src/linux-headers-3.13.0-34-generic' I am at a loss on how to resolve this issue. any help would be appreciated!

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  • Are there any useful tools to mirror a mailman mailing list as a forum?

    - by mar10
    We have a mailman mailing list however as we all know this is not very user friendly in terms of searching the archives. I am looking at a way to enable the continued functionality of mailman while having a forum linked to it for a more friendly user-interface approach. Is there a forum application that lets you mirror the mailman service so that posts to mailman are sync'd into the forum and posts to the forum are sync'd to mailman?

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  • Custom Team Build Template for Microsoft Dynamics NAV in TFS 2010

    - by ssmantha
    To cook this recipe you need the following ingredients: 1) An installation of TFS 2010 Team Build Service on a server 2) Visual Studio 2010 for cooking 3) Use the following Hints on the web: a)  http://www.codeproject.com/KB/library/AutoupateNAV.aspx – use this wrapper to perform the basic tasks b) http://www.richard-banks.org/2010/11/how-to-build-linux-code-with-tfs-2010.html – for ideas on how to customize the build templates   And finally lot of patience and luck, took me about 120 failed builds to get the first one right!!   Please feel free to ask questions, I would be happy to help!!

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  • WEBCAST: Strategies for Managing the Oracle Database Lifecycle

    - by Scott McNeil
    Thursday November 110:00 a.m. PST / 1:00 p.m. EST Join us for a live Webcast and see how Oracle Enterprise Manager 12c makes database lifecycle management easier. You’ll learn how to: Simplify database configurations thanks to extensive automation for discovery and change detection Improve IT service levels with Oracle’s next-generation database patching and provisioning automation Ensure consistency and compliance with comprehensive database change management Register today. Stay Connected: Twitter | Facebook | YouTube | Linkedin | NewsletterDownload the Oracle Enterprise Manager Cloud Control12c Mobile app

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  • Webshop in Europe with high revenues.. what to use?

    - by Patrick
    I need to build a webshop for a customer with an weekly revenues more than 40.000 euros Location: Europe I was thinking to use Paypal Standard Payment (in this case the customer needs to contact paypal given the above mentioned revenues, right ? Any other solution for an european web shops ? (i.e. Paypal Payments Pro doesn't work in Europe) Also, is there any pre-built service.. to make such webshop ? thanks

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  • cloud programming for OpenStack in C / C++

    - by Basile Starynkevitch
    (Sorry for such a fuzzy question, I am very newbie to cloud programming) I am interested in designing (and developing) a (free software) program in C or C++ (probably, most of it being meta-programmed, i.e. part of the C code code being generated). I am still in the thinking / designing phase. And I might perhaps give up. For reference, I am the main architect and implementor of GCC MELT, a domain specific language to extend the GCC compiler (the MELT language is translated to C/C++ and is bootstrapped: the MELT to C/C++ translator being written in MELT). And I am dreaming of extending it with some cloud computing abilities. But I am a newbie in cloud computing. (I am only interested in free-software, GPLv3 friendly, based cloud computing, which probably means openstack). I believe that "compiling on the cloud with some enhanced GCC" could make sense (for super-optimizations or static analysis of e.g. an entire Linux distribution, or at least a massive GCC compiled free software like Qt, GCC itself, or the Linux kernel). I'm dreaming of a MELT specific monitoring program which would store, communicate, and and enhance GCC compilation (extended by MELT). So the picture would be that each GCC process (actually the cc1 or cc1plus started by the gcc driver, suitably extended by some MELT extension) would communicate with some monitor. That "monitoring/persisting" program would run "on the cloud" (and probably manage some information produced by GCC e.g. on NoSQL bases). So, how should some (yet to be written) C program (some Linux daemon) be designed to be cloud-friendly? So far, I understood that it should provide some Web service, probably thru a RESTful service, so should use an HTTP server library like onion. And that OpenStack is able to start (e.g. a dozen of) such services. But I don't have a clear picture of what OpenStack brings. So far, I noticed the ability to manage (and distribute) virtual machines (with some Python API). It is less clear how can it distribute some ELF executable, how can it start it, etc. Do you have any references or examples of C / C++ programming on the cloud? How should a "cloud-friendly" (actually, OpenStack friendly) C/C++ server application be designed?

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  • Naming methods that perform HTTP GET/POST calls?

    - by antonpug
    In the application I am currently working on, there are generally 3 types of HTTP calls: pure GETs pure POSTs (updating the model with new data) "GET" POSTs (posting down an object to get some data back, no updates to the model) In the integration service, generally we name methods that post "postSomething()", and methods that get, "getSomething()". So my question is, if we have a "GET" POST, should the method be called: getSomething - seeing as the purpose is to obtain data postSomething - since we are technically using POST performSomeAction - arbitrary name that's more relevant to the action What are everyone's thoughts?

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  • How to Knock into Your Network, Part 2: Protect Your VPN (DD-WRT)

    - by Aviad
    We’ve shown you how to trigger WOL remotely by “Port Knocking” on your router. In this article, we will show how to use it to protect a VPN service. Image by Aviad Raviv & bfick. Screenshot Tour: XBMC 11 Eden Rocks Improved iOS Support, AirPlay, and Even a Custom XBMC OS How To Be Your Own Personal Clone Army (With a Little Photoshop) How To Properly Scan a Photograph (And Get An Even Better Image)

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  • Sprint Says Business Case for 4G Is Growing

    Sprint says its 4G service is improving apps that ran adequately at 3G speeds while opening up previously unattainable possibilities for businesses and organizations as diverse as a Chicago food bank and the Portland, Oregon Police Bureau.

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  • Microsoft lance Windows Azure HDInsight, sa plateforme PaaS basée sur Hadoop pour l'analyse des gros volumes de données

    Microsoft lance Windows Azure HDInsight sa plateforme PaaS basée sur Hadoop pour l'analyse des gros volumes des donnéesApache Hadoop est un Framework Web open source d'analyse des gros volumes de données. Microsoft vient d'annoncer la disponibilité générale de la solution sur sa plateforme Cloud Windows Azure.Dévoilé en version beta publique il y a pratiquement un an, la plateforme PaaS (Platform as a Service) Windows Azure HDInsight fournit un clone de Hadoop et des outils associer pour la manipulation...

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  • How to Easily Watch Netflix and Hulu From Anywhere in the World

    - by Taylor Gibb
    Ever wanted to access an online web service, only to find it’s only available to those people living in the United States? Read on to find out how you can get around this restriction by changing one simple setting in Windows. How to Banish Duplicate Photos with VisiPic How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It?

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  • Tutorials - Getting Started

    - by Rodney Vinyard
    Walkthrough: Creating And Using Ajax-Enabled Web Service http://msdn.microsoft.com/en-us/library/bb532367(v=vs.90).aspx  Getting Started with jQuery in Visual Studio 2008 http://blogs.microsoft.co.il/blogs/bursteg/archive/2009/06/05/getting-started-with-jquery-in-visual-studio-2008.aspx  jQuery Examples http://www.w3schools.com/jquery/jquery_examples.asp  Ajax Control Toolkit http://www.asp.net/ajaxlibrary/act.ashx

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  • How To Protect Yourself From Bad Logo Services?

    The World Wide Web is so full of service providers in almost every field of business. However the recent boom in small businesses and home run businesses across the globe has also resulted in a boom ... [Author: Emily Matthew - Web Design and Development - May 20, 2010]

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  • Looping in Python and keeping current line after sub routine [migrated]

    - by Brendan
    I've been trying to nut out an issue when looping in python 3. When returning from sub routine the "line" variable has not incremented. How do I get the script to return the latest readline from the subsroutine? Code below def getData(line): #print(line) #while line in sTSDP_data: while "/service/content/test" not in line: line = sTSDP_data.readline() import os, sys sFileTSDP = "d:/ess/redo/Test.log" sTSDP_data = open(sFileTSDP, "r") for line in sTSDP_data: if "MOBITV" in line: getData(line) #call sub routine print(line)

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  • 6 Ways to Modernize Your Customer Experience

    - by Mike Stiles
    If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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  • Tackle Wi-Fi Security Issues Proficiently

    In today?s world, Wi-Fi has become a convention and as a matter of fact, many big business giants are coming forward for offering service and gadgets for wireless communication. As an immediate effec... [Author: Susan Brown - Computers and Internet - March 21, 2010]

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