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  • Inexpensive Remote Assistance software?

    - by Jess
    Any recommendations for Remote Assistance software that does not require firewall modification for clients? To assist client with software problems and perform training, we currently use a tool called Remote Helpdesk to connect to their computers and guide them through the process. This tool was pretty cheap (~$400 onetime for 3 support staff), and worked great - the client's PC actually initiates the connection to us, so there's never any firewall issues (vs. Remote Desktop, VNC software, or many other similar tools). Unfortunately, the product doesn't work well with 64-bit O/S's and Vista in general (slows down by a factor of 10 or so). I am looking for alternatives that provide the same reverse connection capabilities to avoid firewall issues. The only solution I've found is WebEx's Remote Support, which is WAY too expensive ($449/month for us). Thanks for all the assistance!

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  • Sony Vaio CPU fan runs at full speed after installing Windows 8.1 preview

    - by greg27
    I installed the Windows 8.1 preview on my Sony Vaio E Series 14P (http://www.sony.com.au/product/sve14a27cg) and now my CPU fan is running at full speed all the time. When I first start my computer it runs normally, but a few seconds after reaching the Windows login screen the fan speed will suddenly jump up to max. It's pretty loud, so I'm hoping there's a solution! I've tried updating my bios to the latest version but that didn't help. I've tried programs like SpeedFan, but that wasn't able to detect my CPU fan at all. My CPU usage and temperature is normal and doesn't warrant the max fan speed. Someone else has reported the issue here: http://answers.microsoft.com/en-us/windows/forum/windows8_1_pr-hardware/sony-vaio-e-series-sve14a35cxh100-fan-throttle/45ec823a-2bc8-43ea-8557-b1a5dd0a6870 Is there any way to fix this without having to refresh/reinstall Windows?

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  • Cannot install .NET Framework 4.0 on Windows XP SP3

    - by Bob
    I'm using Windows XP SP3 logged in as the administrator. I had RAID Mirroring running. The motherboard broke earlier in the year. When I got a new battery I did not resync. I just use the disks as two separate disks. I searched Google for the errors but I didn't find anything detailed enough. The following Microsoft components are in Add/Remove programs: .NET Framework 1.1 .NET Framework 2.0 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Office Enterprise 2007 Microsoft Silverlight Microsoft USB Flash Driver Manager Micrsoft User-mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update KB 973923 x86 8.050727.4053 Microsoft Visual C++ 2005 Redistributable This is the installation log: Exists: evaluating... [10/21/2011, 22:17:14]MsiGetProductInfo with product code {3C3901C5-3455-3E0A-A214-0B093A5070A6} found no matches [10/21/2011, 22:17:14] Exists evaluated to false [10/21/2011, 22:15:50]calling PerformAction on an installing performer [10/21/2011, 22:15:50] Action: Performing actions on all Items... [10/21/2011, 22:15:50]Wait for Item (clr_optimization_v2.0.50727_32) to be available [10/21/2011, 22:15:50]clr_optimization_v2.0.50727_32 is now available to install [10/21/2011, 22:15:50]Creating new Performer for ServiceControl item [10/21/2011, 22:15:50] Action: ServiceControl - Stop clr_optimization_v2.0.50727_32... [10/21/2011, 22:15:50]ServiceControl operation succeeded! [10/21/2011, 22:15:50] Action complete [10/21/2011, 22:15:50]Error 0 is mapped to Custom Error: [10/21/2011, 22:15:50]Wait for Item (Windows6.0-KB956250-v6001-x86.msu) to be available [10/21/2011, 22:15:51]Windows6.0-KB956250-v6001-x86.msu is now available to install [10/21/2011, 22:15:51]Created new DoNothingPerformer for File item [10/21/2011, 22:15:51]No CustomError defined for this item. [10/21/2011, 22:15:51]Wait for Item (Windows6.1-KB958488-v6001-x86.msu) to be available [10/21/2011, 22:15:51]Windows6.1-KB958488-v6001-x86.msu is now available to install [10/21/2011, 22:15:51]Created new DoNothingPerformer for File item [10/21/2011, 22:15:51]No CustomError defined for this item. [10/21/2011, 22:15:51]Wait for Item (netfx_Core.mzz) to be available [10/21/2011, 22:15:52]netfx_Core.mzz is now available to install [10/21/2011, 22:15:52]Created new DoNothingPerformer for File item [10/21/2011, 22:15:52]No CustomError defined for this item. [10/21/2011, 22:15:52]Wait for Item (netfx_Core_x86.msi) to be available [10/21/2011, 22:15:52]netfx_Core_x86.msi is now available to install [10/21/2011, 22:15:52]Creating new Performer for MSI item [10/21/2011, 22:15:52] Action: Performing Action on MSI at F:\DOCUME~1\Owner\LOCALS~1\Temp\Microsoft .NET Framework 4 Client Profile Setup_4.0.30319\netfx_Core_x86.msi... [10/21/2011, 22:15:52]Log File F:\DOCUME~1\Owner\LOCALS~1\Temp\Microsoft .NET Framework 4 Client Profile Setup_20111021_221545515-MSI_netfx_Core_x86.msi.txt does not yet exist but may do at Watson upload time [10/21/2011, 22:15:52]Calling MsiInstallProduct(F:\DOCUME~1\Owner\LOCALS~1\Temp\Microsoft .NET Framework 4 Client Profile Setup_4.0.30319\netfx_Core_x86.msi, EXTUI=1 [10/21/2011, 22:17:14]MSI (F:\DOCUME~1\Owner\LOCALS~1\Temp\Microsoft .NET Framework 4 Client Profile Setup_4.0.30319\netfx_Core_x86.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Client Profile Setup_20111021_221545515-MSI_netfx_Core_x86.msi.txt [10/21/2011, 22:17:14]PerformOperation returned 1603 (translates to HRESULT = 0x80070643) [10/21/2011, 22:17:14] Action complete [10/21/2011, 22:17:14]OnFailureBehavior for this item is to Rollback. [10/21/2011, 22:17:14] Action: Performing actions on all Items... [10/21/2011, 22:17:14] Action complete [10/21/2011, 22:17:14] Action complete [10/21/2011, 22:17:14]Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:01:29). [10/21/2011, 22:17:41]WM_ACTIVATEAPP: Focus stealer's windows WAS visible, NOT taking back focus SECOND LOG REQUESTED BELOW: MSI (s) (6C:EC) [22:17:13:828]: Invoking remote custom action. DLL: F:\WINDOWS\Installer\MSIBB4.tmp, Entrypoint: NgenUpdateHighestVersionRollback MSI (s) (6C:64) [22:17:13:984]: Executing op: ActionStart(Name=CA_NgenRemoveNicPFROs_I_DEF_x86.3643236F_FC70_11D3_A536_0090278A1BB8,,) MSI (s) (6C:64) [22:17:13:984]: Executing op: ActionStart(Name=CA_NgenRemoveNicPFROs_I_RB_x86.3643236F_FC70_11D3_A536_0090278A1BB8,,) MSI (s) (6C:64) [22:17:13:984]: Executing op: CustomActionRollback(Action=CA_NgenRemoveNicPFROs_I_RB_x86.3643236F_FC70_11D3_A536_0090278A1BB8,ActionType=17729,Source=BinaryData,Target=NgenRemoveNicPFROs,) MSI (s) (6C:AC) [22:17:13:984]: Invoking remote custom action. DLL: F:\WINDOWS\Installer\MSIBB5.tmp, Entrypoint: NgenRemoveNicPFROs MSI (s) (6C:64) [22:17:14:000]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0) MSI (s) (6C:64) [22:17:14:000]: Error in rollback skipped. Return: 5 MSI (s) (6C:64) [22:17:14:015]: No System Restore sequence number for this installation. MSI (s) (6C:64) [22:17:14:015]: Unlocking Server MSI (s) (6C:64) [22:17:14:015]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'. MSI (s) (6C:64) [22:17:14:031]: Note: 1: 1708 MSI (s) (6C:64) [22:17:14:031]: Product: Microsoft .NET Framework 4 Client Profile -- Installation failed. MSI (s) (6C:64) [22:17:14:078]: Cleaning up uninstalled install packages, if any exist MSI (s) (6C:64) [22:17:14:078]: MainEngineThread is returning 1603 MSI (s) (6C:EC) [22:17:14:171]: Destroying RemoteAPI object. MSI (s) (6C:9C) [22:17:14:171]: Custom Action Manager thread ending. MSI (c) (F4:C4) [22:17:14:203]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (F4:C4) [22:17:14:203]: MainEngineThread is returning 1603 === Verbose logging stopped: 10/21/2011 22:17:14 ===

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  • Kickstart installation: Unable to read package metadata

    - by yacov
    I'm trying to install a CentOS OS with kickstart using HTTP as the installation source. The kickstart server and the installed server are both running on VMs on the same machine. after the anaconda system installer starts it fails with the following message: I tried installing two different versions of Centos(5.5 and 5.2), and they both pass a CDROM media test the manual installation provides. The only errors on the kickstart server side are some errors in the httpd log I consider irrelevant: [Sat Mar 12 23:25:19 2011] [error] [client 192.168.1.112] File does not exist: /tftpboot/linux-install/platforms/CentOS5.5/images/product.img [Sat Mar 12 23:25:19 2011] [error] [client 192.168.1.112] File does not exist: /tftpboot/linux-install/platforms/CentOS5.5/disc1 I tried searching the internet for days and haven't found any solution... Does anyone have any idea?

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  • General purpose ticketing/tech support system [closed]

    - by crazybyte
    Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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  • Turn Windows Event Logs EVT files into Syslog to send to LogLogic

    - by TrevJen
    I have a a requirement to analyze 13gb of Windows logs by feeding it into a LogLogic Log aggregator. LogLogic is essentially Linux Syslog server, it can take a Syslog (Tcp/udp 514) feed or log on to a windows share and pull a flat file log. The only problem is that it cannot read the binary .EVT files from Windows Event logs. Normally, I would use Lasso to end the logs to a loglogic as syslog, but it has to read the logs from WMI and uses the DLLs on the log source host to format them and transmit them as syslog in the formatting that LogLogic expects. Does anyone know: A. Is there some kind of product out there to do this? or - B. Is there some way to import them into a Windows event veiwer in a way that lasso (or snare for that matter) will see them as actual real event logs on that host and forward them to the loglogic device as syslog.

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  • Win7 glass-like Aero feature - unable to enable

    - by user24752
    I have a 4 months old PC with Win7 Home Premium x64. Windows Experience Index is 5.4. Intel i5 processor 6GB memory nVidia GT220 video card. During games, Windows reported shortage of system resources, so switched the desktop back to "Windows 7 Basic" desktop theme. After game-over, I could switch back to the normal theme and enjoy all Aero eye-candies. However, lately the glass-like window transparency feature got disabled, and I found no ways to enable it again. There is a Troubleshouting option in Control Panel saying: "Find and fix problems with transparency and other visual effects". If I launch that, it does not find anything. Event viewer is full with the following warnings: The Desktop Window Manager is experiencing heavy resource contention. Scenario : The Desktop Window Manager responsiveness has degraded. Taskbar, window borders, etc, none of the other transparent features work, and I cannot turn them on. Any thoughts?

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  • Can a usb cable carry 12v?

    - by zm15
    Here's what i'm wanting to do. I have a Acer Iconia A500 tablet. I want to plug it in, in the car, but it has a barrel plug and I don't want to buy an inverter. The car adapters are expensive for what they do. I already have a 2.1 amp usb car charger meant for the iPad: http://www.amazon.com/Kensington-K33497US-PowerBolt-Charger-Compatible/dp/tech-data/B003PU01M4/ref=de_a_smtd And i want to use this usb cable from the 2.1 amp port to plug into the A500: http://www.amazon.com/gp/product/B00304DZ7I/ref=ox_sc_act_title_2?ie=UTF8&m=A1HPBDJJIXKXS7 Here are the specs on the original wall charger if that helps: http://www.phihong.com/assets/pdf/PSA18R.pdf The usb cable says it's 5v, but the original charger says it outputs 12v. But since it's just a cable... wasn't sure if that really made a whole lot of difference since it's only 1.5 amps from the wall charger. Is it possible to use that usb cable through the powerbolt car charger, to charge the A500?

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  • Why upgrade from SQL 2005 to SQL 2008 R2?

    - by GordyII
    have been tasked to write a document outlining the best reasons to use SQL 2008 R2 instead of SQL 2005 for my brand new BI project. We have a policy of only using two versions at a time and there are still SQL 2000 boxes around here somewhere.... I know the microsoft line on as per this link. http://www.microsoft.com/sqlserver/2008/en/us/why-upgrade.aspx What I want to know is your opinions of which are the best features and why. So if you can help me try to convince management to use a product which is actually up to date, I would appreciate it.

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  • Restrict IPMI access on Dell BMC and iDRAC to an allowed IP range

    - by edgester
    I'm trying to secure the iDRAC's and BMC's on some of my Dell servers (R210, R410, R510). I want to restrict access to IPMI commands to only a few IP addresses. I've successfully restricted access to the iDrac using the instructions from http://support.dell.com/support/edocs/software/smdrac3/idrac/idrac10mono/en/ug/html/racugc2d.htm#wp1181529 , but the IP restrictions do not affect IPMI. A separate management network is not practical at this time because of lack or ports and some Dell BMC's don't offer a separate port. I'm told by my networking group that our switches don't support trunking, so using the vlan tagging is not an option either. Is there a way restrict the IPMI access to a list of allowed addresses? FYI, for various reasons, I have a mix of Dell servers with BMC's, iDrac Express and iDrac enterprise management features.

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  • People Pane in Outlook 2010 doesn't show any emails, or does

    - by Eduardo Molteni
    People Pane in Outlook 2010 either does not show any emails, or only shows some emails for other folders. I've tried re-indexing and recreating the profile, to no avail. I really like the new People Pane in Outlook 2010. Not for the "Social" features, but for finding related emails and attachments. But it just does not work. It is totally broken. Do you know some trick to make it work? Using 32-bit Outlook local version, without Exchange.

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  • Best free (or cheap) ASP.NET based CMS for a club/association?

    - by marc_s
    I've been looking for a simple, intuitive ASP.NET based CMS to handle my club/association site. It should be based on ASP.NET so I can add some extra specific pages offer a membership system, e.g. I want to be able to define members which can e.g. comment posts, while anonymous users can only read (no active participation) have features like news, forums, blogs, picture gallery be simple and easy to use I've been looking at GraffitiCMS: so far my favorite, but it has no forum, and no membership system, and no future, it seems - no development whatsoever in over a year :-( Sitefinity: had extreme trouble even getting it installed, and when it's finally up and running, I find it overly complicated and not intuitive at all Umbraco: same problem - hard to install, hard to get up and running, the intro videos on their site are only available to paying subscribers (what's up with that deal???)..... DotNetNuke: seems like a major overkill Community Server: seems like a major overkill - and seems to be more and more commercial, only Any others I've missed that I should have definitely looked at ??

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  • What does the "Max Memory Size" on the new Intel Core i3 / i5 / i7 CPU's mean?

    - by Josh
    I just noticed in the specs of the new Intel Core i-series processors that there is a "Max Memory Size" that is usually pretty small -- anywhere from 8GB to 24GB. See here: http://ark.intel.com/Product.aspx?id=41316 Core 2-based motherboards were just starting to roll out support for 32GB and greater memory sizes. Anyone have any idea what the Max Memory Size indicates? Is this the total limitation of the on-chip memory controller? Limitation per channel? Limitation per stick (e.g. density??)? Thinking of building a decent machine that needs lots of RAM, so I'm looking at the i7 860.

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  • What's the difference between keepalived and corosync, others?

    - by Matt
    I'm building a failover firewall for a server cluster and started looking at the various options. I'm more familiar with carp on freebsd, but need to use linux for this project. Searching google has produced several different projects, but no clear information about features they provide . CARP gave virtual interfaces that failover, I am not really clear on whether that's what corosync does, or is that what pacemaker does? On the other hand I did get manage to get keepalived working. However, I noted that corosync provides native support for infiniband. This would be useful for me. Perhaps someone could shed some light on the differences between: corosync keepalive pacemaker heartbeat Which product would be the best fit for router failover?

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  • Anyone have experience with Silicon Mechanics 4-Node Machines?

    - by Matt Simmons
    I'm taking a look at buying some new servers (small infrastructure, 2 racks, etc), and although I like a lot of the features in blades, I'm looking at the price point for Silicon Mechanics' 4-node machines. http://www.siliconmechanics.com/i27091/xeon-2U-4-Node.php It's a bit like a mini-blade enclosure, but has no shared resources, except for the redundant power supplies. A single point of management would be great, but for the low price point here, I'm possibly willing to give that up, if the server quality is adequate. Basically, have you used these machines? Any problems? Anything you like?

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  • USB MFP print server that works with Windows x64?

    - by hangy
    Right now, we are using the Longshine LCS-MFP101-2 to connect to our MFP device (printer/scanner combo) over LAN. However, the required driver (RMVUSB, Remote Virtual USB) cannot be installed on 64 bit Windows operating systems such as Windows XP x64 or Windows 7 x64. Since the distributor lists the product as "phased out", I do not expect any updated 64 bit drivers any time soon. :/ Because of that, I am searching for a relatively cheap SOHO MFP print server (1 USB port should be enough) which can be used with 32 bit and 64 bit versions of Windows. Do you have any ideas or recommendations? Thanks!

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  • Applying memory limits to screen sessions

    - by CollinJSimpson
    You can set memory usage limits for standard Linux applications in: /etc/security/limits.conf Unfortunately, I previously thought these limits only apply to user applications and not system services. This means that users can by bypass their limits by launching applications through a system service such as screen. I'd like to know if it's possible to let users use screen but still enforce application limits. Jeff had the great idea of using nohup which obeys user limits (wonderful!), but I would still like to know if it's possible to mimic the useful windowing features of screen. EDIT: It seems my screen sessions are now obeying my hard address space limits defined in /etc/security/limits.conf. I must have been making some mistake. I recently installed cpulimit, but I doubt that's the solution.Thanks for the nohup tip, Jeff! It's very useful. Link to CPU Limit package

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  • CentOS vs. Ubuntu

    - by DLH
    I had a web server that ran Ubuntu, but the hard drive failed recently and everything was erased. I decided to try CentOS on the machine instead of Ubuntu, since it's based on Red Hat. That association meant a lot to me because Red Hat is a commercial server product and is officially supported by my server's manufacturer. However, after a few days I'm starting to miss Ubuntu. I have trouble finding some of the packages I want in the CentOS repositories, and the third-party packages I've tried have been a hassle to deal with. My question is, what are the advantages of using CentOS as a server over Ubuntu? CentOS is ostensibly designed for this purpose, but so far I would prefer to use a desktop edition of Ubuntu over CentOS. Are there any killer features of CentOS which make it a better server OS? Is there any reason I shouldn't switch back to Ubuntu Server or Xubuntu?

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  • Looking for a very bare and basic blog system?

    - by Shedo Chung-Hee Surashu
    Does anyone know of a user-hosted blog which can be an alternative to WordPress only, it should only have the bare necessities of a blog. I'll just take it from there. It should only have the following: Admin Account (for posting, editing, etc) Archive System Posting System with character limitation (For the Read More links.) Accept Comments from other users (only requires the user's name and email and / or website, then the actual comment). Pages (Allows me to create pages for custom content.) The reason I want this is because WordPress is already too bloated up that there are a ton of features that I don't need. I'd mostly be satisfied with a blogging system that has the above feature-set and I'll just work my way to add my own feature as I require it along the way.

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  • Problems with kickstart script, partition info crashes deployment

    - by tore-
    Hi, Currently testing cobbler, but have problem with the kickstart script when the partition information is loaded. Here is my ks: http://pastebin.ca/1824343 I can't figure out what is the problem with the partsection at all. Without it, it works. I've even tried autopart. If the entry is removed, it works, but of course I have to provide the installer with partition information. Under the kickstart an python exception is raised. I get a Errno 2 No such file or directory. My Apache logs states: File does not exist: /var/www/cobbler/links/CentOS-5.3-x86_64/images/updates.img File does not exist: /var/www/cobbler/links/CentOS-5.3-x86_64/disc1 File does not exist: /var/www/cobbler/links/CentOS-5.3-x86_64/images/product.img But without the part information, no error occours. What am I not seeing? Cobbler 2.0.3, imported the CentOS 5.3 x86_64 DVD, PXE booting from a Xen guest.

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  • New Windows 7 Libraries created keep disappearing

    - by Sean
    I've just got a new laptop that came pre-installed with Windows 7 Professional edition. One of the new features of Windows 7 is Libraries. I'm familiar with how this works and am trying to create my own library called 'Work' to include all my work folders on my computer. However every time I create a new custom Library, after I rename it, it disappears from my Library menu. Each time I click Libraries in the Explorer, I keep seeing the same 4 default libraries, I.e. Documents, Pictures, Music, and Video. So when I try to create a new Library called 'Work' again, I get a pop up message "Do you want to rename New library to Work (2).Library-Microsoft?" Which means that my original work library still exists but for some reason I can't see it. Can someone please help me figure out why this is happening?

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  • Protect Section in Word without limiting formatting in unprotected sections

    - by grom
    Steps to create protected section (in Word 2003): Insert - Break... Choose Section break, Continuous Tools - Protect Document... Enable 'Allow only this type of editing in the document' in editing restrictions In the drop down select 'Filling in forms' Click on 'Select sections...' and uncheck the unprotected sections (eg. Section 2) Click 'Yes, Start Enforcing Protection' and optionally set a password. Now go to the unprotected section and in the Format menu options like 'Bullets and Numbering...' and 'Borders and Shading...' are greyed out. How can you protect a section without limiting the features that can be used in the unprotected section?

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  • Are there netcat-like tools for Windows which are not quarantined as malware?

    - by Matthew Murdoch
    I used to use netcat for Windows to help track down network connectivity issues. However these days my anti-virus software (Symantec - but I understand others display similar behaviour) quarantines netcat.exe as malware. Are there any alternative applications which provide at least the following functionality: can connect to an open TCP socket and send data to it which is typed on the console can open and listen on a TCP socket and print received data to the console ? I don't need the 'advanced' features (which are possibly the reason for the quarantining) such as port scanning or remote execution.

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  • NST-475LX-BK NAS Enclosure Is It Any Good?

    - by peter
    Hi All, Has anyone got one of these NST-475LX-BK? It is this, Vantec NexStar LX Ultra Gigabit NAS Hard Drive Enclosure. http://www.vantecusa.com/front/product/view_detail/403#rev What are your experiences with it? What type of file system does it format the drive to? It has an eSata cable so it must support NTFS right? Or does it use ext3? How good is the media streaming? What type of files can it stream? MPEG 2? Thanks.

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  • Linux accessibility: Slow Keys causing duplicate key strokes

    - by skypanther
    I'm exploring the accessibility features within Gnome and having trouble with Slow Keys. My input is always doubled. Press a key briefly and I get nothing as you'd expect. Press just a bit longer and which ever key I'm pressing is input twice. Hello becomes HHeelllloo. I'm running Debian Lenny 5.0.6, kernel 2.6.26-2-686, GNOME Desktop 2.22.3 running within a VirtualBox session. I did some googling and didn't find others having similar troubles. Maybe it's a vbox thing? Any ideas how to fix this so I don't get the duplicates? It makes it impossible to log back in when the screen lock kicks on!

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