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• Walmart and Fusion Apps

  - by ultan o'broin

  Photograph: Misha Vaughan I attended Fusion Apps (yes, I know I am supposed to say "Oracle Fusion Applications", but stuffy old style guides are a turn-off in interwebs conversations) User Experience Advocate (FXA) training in Long Beach, California last week; a suitable location as ODTUG KSCOPE 11 was kicking off and key players were in the area. As a member of Oracle's Apps-UX team I know the Fusion Apps messaging, natch, and done some other Fusion Apps go-to-market content work too. For the messaging details themselves, see Lonneke Dikmans (@lonnekedikmans) great blog, by the way. However, I wanted some 'formal' training combined with the opportunity to meet and learn from people already out there delivering those messages. The idea in me reaching out to Misha Vaughan, Apps-UX FXA maven, to get me onto this training was that in addition to my UX knowledge, I could leverage my location in EMEA and hit up customer events more quickly and easily. Those local user groups do like to hear the voice of locals too you know (so I need to work on that mid-Atlantic accent). I'm looking forward to such opportunities. The training was all smashing stuff, just the right level of detail, delivered professionally and with great style and humor. I was especially honored to be paired off for my er, coaching with Debra Lilley (@debralilley), who shared with everyone all kinds of tips and insights from her experiences of delivering the message and demo. For me, that was the real power of the FXA event--the communal, conversational aspect--the meeting up with people who had done all this for real, the sharing in their experiences, while learning along with other newbies. Sorry, but that all-important social aspect doesn't work so well with remote meetings. Katie Candland (Apps-UX) gave us a great tour of the Fusion Apps demo and included some useful presentational tips too (any excuse to buy that iPad). It's clear to me that the Fusion Apps messaging and demos really come alive with real-world examples that local application users will recognize, and I picked up some "yes, that's my job made easier" scene-stealers from Debra and Karen Brownfield too, to add to the great ones already provided. This power of examples shouldn't surprise anyone, they've long been a mainstay of applications user assistance, popular with users. We'll offer customers different types of example topics in the Fusion Apps online help too (stay tuned), and we know from research how important those 3S's (stories, scenarios, and simulations) are to users when they consume and apply information. Well, we've got the simulation, now it's time for more stories and scenarios. If you get a chance to participate in an FXA event (whether you are an Oracle employee or otherwise), I'd encourage it. It's committing your time and energy for sure, but I got real bang for the buck from it for my everyday job too. Listening to the room's feedback on the application demo really brought our internal design work to life, and I picked up on some things that I need to follow up on (like how you alphabetically sort stuff in other languages). User experience is after all, about users. What will I be doing next, and what would I like to see happen? Obviously, I need to develop my story-telling links with the people I met in Long Beach and do some practicing with the materials, and then get out there and deliver them at a suitable location. The demo is what it is right now, and that's a super-rich demo that I know everyone will want to see and ask questions about. Then, as mentioned by attendees at the FXA event, follow up on those translated and localized messages for EMEA (and APAC), that deal with different statutory or reporting requirements of the target markets. Given my background I would say that, wouldn't I? However, language is part of the UX, and international revenue is greater than US-only revenue for Oracle, so yes dear, we all need to get over the fact that enterprise apps users don't all speak, or want to speak, American-English. Most importantly perhaps, the continued development of a strong messaging community between Oracle and partners and customers where we can swap and share those FXA messaging stories and scenarios about Fusion Apps in a conversational way. The more the better, a combination of online and face-to-face meetings. I must also mention the great dinner after the event at Parker's Lighthouse, and the fun myself and Andrew Gilmour (Apps-UX) had at our end of the table talking about just about everything except Fusion Apps with Ronald Van Luttikhuizen and Ben Prusinski (who now understands the difference between Cork and Dublin people. I hope). Thanks to all the Apps-UXers who helped bring the FXA training to town, and to Debra and all the others that I am too jetlagged to mention right who were instrumental in making it happen for me. Here's to the next one. And the Walmart angle? That was me doing my Robert Scoble (ScO'bilizer?)-style guerilla smart phone research in Walmart in Long Beach, before the FXA event. It's all about stories for me. You can read more about it on the appslab blog (see the comments).

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• Blog comment spammers &hellip; help!

  - by Steve Clements

  Hey, I need some advice/help, now I’ve been writing on this blog for a few years, I don’t blog a great deal in comparison to many of my peers and my blog doesn’t get a massive number of hits, BUT I seem to get a fair share of comments spammers!! I have an image verification on the comments and I have put an Akismet API key into the Geekswithblogs settings, but I still get a bunch of spam comments. They could almost be real, until you see the link going off to some dating site or casino crap. What does everyone do?? Delete them every time?? Moderate comments?? I would rather not moderate comments if possible, but is that the only way to stop the crap?? Thx Technorati Tags: spammers,comments,help

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• Conditions for a traditional friends system vs. open following system

  - by Dan

  I'm just curious for everyone who is developing social sites out there. When you build a method for connecting users, do you prefer to use a following-style system (follow me, you can see all of my information and I can just choose to follow you back), or instead do you choose to have a friends-style system (I have to allow you see all of my information on your homepage, even if it is open to the public, vise versa). Why and under what circumstances do you use each? How do you manage privacy between your users? Have you use another way to connect your users? Examples of what methods you've choose and how you manage the user's privacy (private by default vs open to the web) are awesome; it could show correlation and provides an actual look.

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• Do you know that every user story should have an owner?

  - by Martin Hinshelwood

  When you are building complicated software and working with customers it is always nice for them to have some idea on who to speak to about a particular story during a sprint. In order to achieve this one of the Team takes responsibility for “looking after” a story. They will collect all of the “Done” emails and make sure that everyone follows the Done criteria identified by the team as well as answering any Product Owner queries. Figure: Bad example, The product owner is not sure who to speak to. Figure: Good example, The product owner can now see who he should speak to an developers know where to send done emails.   Technorati Tags: SSW,Scrum,SSW Rules,Rules to better Scrum with TFS

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• Cooking with Expression: HTML 5 Video for All

  - by David Wesst

  Happy new year everyone! I hope you enjoy the first new episode of 2011. --- In today’s episode we will be cooking up some HTML 5 video. This recipe will let you deliver videos to your users using browsers that support HTML 5, and even handle those who have not made the jump to the latest and greatest browsers. Feel free to leave comments on the page. Feedback is always welcome. Cooking with Expression - HTML 5 Video for All from David Wesst on Vimeo.

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• How to tell whether your programmers are under-performing?

  - by A Team Lead

  I am a team lead with 5+ developers. I have a developer (let's call him A) who is a good programmer, who writes good clean, easy to understand code. However he is somewhat difficult to manage, and sometimes I wonder whether he is really under-performing or not. Our company requires the developers to indicate the work progress in the bug tracker we use, not so much as to monitor the programmers but to let the stackholders know the progress. The thing is, A only updates a task progress when it is done ( maybe 3 weeks after it is first worked on) and this leaves everyone wondering what is going on in the middle of the development week. He wouldn't change his habit despite repeated probing. ( It's OK, developers hate paperwork, I do, too) Recent 2-3 months he on leave quite often due to various events-- either he is sick, or have to attend a lot of personal events etc. ( It's OK, bad things happen in a string. It's just a coincidence) We define sprints, or roadmaps for each month. And in the beginning of the sprint, we will discuss the amount of work each of the developers have to do in a sprint and the developers get to set the amount of time they need for each task. He usually won't be able to complete all of them. (It's OK, the developers are regularly missing deadlines not due to their fault). If only one or two of the above events happen, I won't feel that A is under-performing, but they all happen together. So I have the feeling that A is under-performing and maybe-- God forbid--- slacking off. This is just a feeling based on my years of experience as programmer. But I could be wrong. It is notoriously hard to measure the work of a programmer, given that not all two tasks are alike, and there lacks a standard objective to measure the commitment of a programmer to your company. It is downright impossible to tell whether the programmer is doing his job or slacking off. All you can do, is to trust them-- yeah, trusting and giving them autonomy is the best way for programmers to work, I know that, so don't start a lecture on why you need to trust your programmers, thank you every much-- but if they abuse your trust, can you know? My question is, how can you tell whether your programmers are under-performing? Surely there are experience team leads who know better than me on this? Outcome: I've a straight talk with him regarding my perception on his performance. He was indignant when I suggested that I had the feeling that he wasn't performing at his best level. He felt that this was a completely unfair feeling. I then replied that this was my feeling and I didn't know whether my feeling was right or not. He would have none of this and ended the discussion immediately. Before he left he said that he "would try to give more to the company" in a very cold tone. I was taken aback by his reaction. I am sure that I offended him in some ways. Not too sure whether that was the right thing to do for me to be so frank with him, though. Extra notes: I hate micromanaging. So all that we have for our software process is Sprint ( where tasks get prioritized and assigned, and at the end of the month, a review of the amount of work done). Developers would require to update the tasks as they go along everyday. There is no standup meeting, or anything of the sort. Mainly because we have the freedom to work from home and everyone cherishes this freedom. Although I am the one who sets the deadline, but the developers will provide the estimate for each tasks and I will decide-- based on the estimate-- the tasks that go into a particular sprint. If they can't finish the tasks at the end of the sprint, I will push them to the next. So theoretically one can just do only 1 or 2 tasks during the whole sprint and then push the remaining 99 tasks to the next sprint and still he will be fine as long as justifies this-- in the form of daily work progress updates

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• How to pay for servers without ads ?

  - by Matthieu

  Hi everyone ! I have a website whose goal is to provide a free educational service (like wikipedia does, not on the same scale obviously). I wonder how I will continue to pay for the servers when I reach high traffic. I don't want to use any ads or sponsor things, because this is not the goal of the website (just like wikipedia once again). Does "please donate" works ? If no, is there any alternative to a "private/premium not free" part in the website ? Thanks

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• Is committing/checking code everyday a good practice?

  - by ArtB

  I've been reading Martin Fowler's note on Continuous Integration and he lists as a must "Everyone Commits To the Mainline Every Day". I do not like to commit code unless the section I'm working on is complete and that in practice I commit my code every three days: one day to investigate/reproduce the task and make some preliminary changes, a second day to complete the changes, and a third day to write the tests and clean it up^ for submission. I would not feel comfortable submitting the code sooner. Now, I pull changes from the repository and integrate them locally usually twice a day, but I do not commit that often unless I can carve out a smaller piece of work. Question: is committing everyday such a good practice that I should change my workflow to accomodate it, or it is not that advisable? ^ The order is more arbitrary and depends on the task, my point was to illustrate the time span and activities, not the exact sequence.

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• Sending Outlook Invites

  - by Daniel Moth

  Sending an Outlook invite for a meeting (also referred to as S+ in Microsoft) is a simple thing to get right if you just run the quick mental check below, which is driven by visual cues in the Outlook UI. I know that some folks don’t do this often or are new to Outlook, so if you know one of those folks share this blog post with them and if they read nothing else ask them to read step 7. Add on the To line the folks that you want to be at the meeting. Indicate optional invitees. Click on the “To” button to bring up the dialog that lets you move folks to be Optional (you can also do this from the Scheduling Assistant). Set the Reminder according to the attendee that has to travel the most. 5 minutes is the minimum. Use the Response Options and uncheck the "Request Response" if your event is going ahead regardless of who can make it or not, i.e. if everyone is optional. Don’t force every recipient to make an extra click, instead make the extra click yourself - you are the organizer. Add a good subject Make the subject such that just by reading it folks know what the meeting is about. Examples, e.g. "Review…", "Finalize…", "XYZ sync up" If this is only between two people and what is commonly referred to as a one to one, the subject would be something like "MyName/YourName 1:1" Write the subject in such a way that when the recipient sees this on their calendar among all the other items, they know what this meeting is about without having to see location, recipients, or any other information about the invite. Add a location, typically a meeting room. If recipients are from different buildings, schedule it where the folks that are doing the other folks a favor live. Otherwise schedule it wherever the least amount of people will have to travel. If you send me an invite to come to your building, and there is more of us than you, you are silently sending me the message that you are doing me a favor so if you don’t want to do that, include a note of why this is in your building, e.g. "Sorry we are slammed with back to back meetings today so hope you can come over to our building". If this is in someone's office, the location would be something like "Moth's office (7/666)" where in parenthesis you see the office location. If some folks are remote in another building/country, or if you know you picked a time which wasn't free for everyone, add an Online option (click the Lync Meeting button). Add a date and time. This MUST be at a time that is showing on the recipients’ calendar as FREE or at worst TENTATIVE. You can check that on the Scheduling Assistant. The reality is that this is not always possible, so in that case you MUST say something about it in the Invite Body, e.g. "Sorry I can see X has a conflict, but I cannot find a better slot", or "With so many of us there are some conflicts and I cannot find a better slot so hope this works", or "Apologies but due to Y we must have this meeting at this time and I know there are some conflicts, hope you can make it anyway". When you do that, I better not be able to find a better slot myself for all of us, and of course when you do that you have implicitly designated the Busy folks as optional. Finally, the body of the invite. This has the agenda of the meeting and if applicable the courtesy apologies due to messing up steps 6 & 7. This should not be the introduction to the meeting, in other words the recipients should not be surprised when they see the invite and go to the body to read it. Notifying them of the meeting takes place via separate email where you explain the purpose and give them a heads up that you'll be sending an invite. That separate email is also your chance to attach documents, don’t do that as part of the invite. TIP: If you have sent mail about the meeting, you can then go to your sent folder to select the message and click the "Meeting" button (Ctrl+Alt+R). This will populate the body with the necessary background, auto select the mandatory and optional attendees as per the TO/CC line, and have a subject that may be good enough already (or you can tweak it). Long to write, but very quick to remember and enforce since most of it is common sense and the checklist is driven of the visual cues in the UI you use to send the invite. Comments about this post by Daniel Moth welcome at the original blog.

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• Best solution for a team home server

  - by aliasbody

  I created a home server with Ubuntu 12.04 Server (using an old Netbook with an Atom CPU and 512Mb). The idea is just to be used for a small team (maximum 10 persons) that will have constant access by SSH to the main projects and could add features with Git, and will, as well, have their own directory (with VirtualHost configured) for their own personal projects. Everything is configured and running, but my question is : What is the best solution here for everyone to work? It is to have them on the http group and then all have access as normal users to the /var/www folder (that also contains GitWeb and Drupal), or would be to create a new user named after the project (as an example) where only those with the password could have access to work (configured with VirtualHost). Notice: The idea is to have 1 person responsible of the server directly (since he is the one who is hosting it), 2 more people that will have access to the root from their home in order to configure anything from their home, plus anyone else that joins the group without any root access, but just the necessary access to create personal works and work with Git.

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• website development, where to start from [closed]

  - by hopefulLLl

  hello everyone.. i am a computer science student,and i know C language. i want to learn making websites but dont know how to go about it. i did learn some HTML, and right now learning CSS from www.w3schools.com . now can anyone tell me what shall i learn next and what all things[languages] i need to learn to start making websites. also refer to the study material if u can. thanks. also, how long will it take me to make some nice websites?

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• 3D Paint tool in Maya

  - by Joris

  Hey everyone, could someone help me out on this question? When I am trying to texture objects in maya (for example a barrel) I want to texture it with a brush. When I try to use the 3D painting tool it al gets black even when I have a image file selected. Also the resolution is very very low of the models and textures in maya, though the texture image is very high quality. Can someone please help me? Thanks so much for helping.

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• Is there an open-source project that can be an example of well-written code?

  - by Renato Dinhani Conceição

  The title express my intention. I want to see the code of a big project that can be considered a good example of good code writing (clean code, modularization, comments, etc.) I don't want to know if the tool is good or not, but only how the code IS. There is some project that can be used as example? I'm asking this because must great projects have their flaws, some pieces or entire code that appears to be writing to a new person presented to system development (I think that maybe everyone do this in some part of their projects).

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• SQLAuthority News Microsoft SQL Server 2008 R2 PowerPivot for Microsoft Excel2010

  Microsoft has really and truly created some buzz for PowerPivot. I have been asked to show the demo of Powerpivot in recent time even when I am doing relational database training. Attached is the few details where everyone can download PowerPivot and use the same. Microsoft SQL Server 2008 R2 – PowerPivot for Microsoft Excel [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Phones, Nokia, Microsoft and More

  - by Bill Evjen

  The phone revolution that is under way at the moment is insanely interesting and continuously full of buzz about directions, failures, and promises. The movement started with Apple completely reinventing what a smart phone was all about and now we have the followers. Though – don’t dismiss the followers, they are usually the ones that come out with the leap frog products when most of the world is thinking about jumping on. Remember the often used analogy – the USA invented the TV – but it was Japan that took it to the next level and now all TVs are from somewhere else other than the USA. Really there are two camps for the phones – the Cool Kids and other kids that no one wants to hang out with anymore. When it comes to cool – for some reason, the phone is an important part of that factor. Everyone wants to show their phone and its configuration (apps installed, etc) to their friends as a sign of (1) “I have money” and (2) I have smarts/tastes/style/etc when it comes to my applications that are on my phone. For those that don’t know – the Cool Kids include: Apple – this is quite obvious as everything Apple produces is in the cool camp. Just having an Apple product on your person means you can dance. Google – this is one of the more interesting releases as they have created something called Android (which in it’s own right is a major brand in itself). Microsoft – you might be saying “Really, Microsoft is cool?”. I would argue that they are indeed cool as it is now associated with XBOX 360, Kinect, and Windows 7. Gone are the days of Bob and that silly paperclip. Well – that’s it. There is nobody else I would stick in that camp. The other kids that weren’t picked for that dodgeball team include: Nokia Motorola Palm Blackberry and many many more The sad part of all this is that no matter what this second camp does now, it won’t be able to get out of this bucket easily. They will always be associated as yesterday’s technology and that association will drive the sales of the phone purchasers of the world. For those in that group, the only possible way out is to get invited to the cool club by one of the cool club members in the hope that their coolness somehow rubs off. To me, this is the move that Nokia is making. They are at this point where they have realized that they don’t have the full scope of the required end to end solution to make this all work. They have the plants to build the phones and the reach of the retailers that sell what they have. What they are missing is the proper operating system for the new world of multi-touch form factor phones. Even the companies that come up with some sort of new operating system for this type of new device, they are still associated with the yesterday and lack the developer community behind them to be the real wave of adoption that this market needs. Think about that – this is a major different between Nokia/Blackberry when you compare it to the likes of Apple, Google, and Microsoft. These three powerhouses having a very large and strong development community that will eagerly take on new initiatives using the skillsets that they have already cultivated over the years of already working with the company. This then results in a plethora of applications that are then placed on an app store of some kind. The developer gets a cut and then Apple/Google/Microsoft then get their cut. It is definitely a win-win. None of the other phone companies and wannabies can provide the same results. What Microsoft was missing was the major phone manufactures coming on board to create and push forward with the phones that are required to start the wave. This is where Nokia can come in and help Microsoft. They have the ability to promote the Windows Phone operating system on a new wave of phones. This does mean that Nokia will sell phones, but they lose out on the application store that they might have been thinking about making some money on as well as controlling the end to end solution. What is interesting is in questioning to oneself if Microsoft will purchase Nokia. It really depends upon how they want to compete and with whom Microsoft views as the major competitor. For instance, they can purchase Nokia and have their own hardware company and distribution network for phones – thereby taking on a model that is quite similar to Apple. On the other hand, they could just leave it up to the phone hardware companies such as Nokia and others to build and promote phones in a model that is similar to Google. Both ways have pluses and minuses. If they own the phone manufacturer, they really can put some thought into the design and technical specifications of the phone that is really designed to exactly how they want it. Microsoft has shown that they have this ability – especially with the XBOX initiative they have done over the years. Think about how good and powerful they have moved forward with XBOX – and I am not talking about just copying what others are doing, but coming up with leapfrog products that are steps ahead of everyone else. Though, if they didn’t do it themselves, they could then leave it up to the phone manufacturers to drive each other to build better and better phones that run the Microsoft OS – competition drives better products. We have seen this with the Android line of phones that are out there on the market. I have read a lot about Nokia investors really upset about the new Microsoft relationship – but really, this is a great thing. I for one am a fan of this relationship (I am also a Nokia stock holder btw). This will mean better days for Nokia.

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• Advice needed: Software Development [closed]

  - by Hunter McMillen

  I recently graduated from college with a B.S. in Computer Science, and am now currently attending the same college to get an M.S. in Computer Science. I know lots of things about Computer Science and programming but throughout all of my coursework I have never had to develop a single complete application, the projects were always relatively small (~300-500 lines of code). Basically, my overall I am about to have these two degrees and I feel like I don't know anything about software development or design; which doesn't make a whole lot of sense. I am looking for ways to fill in the gaps in my knowledge, I would love people's advice on these questions: 1) How do you design good software? Where do you start? 2) What makes a good software developer? Sorry for the convoluted question, but in my mind it is a convoluted situation. Thanks Edit Thanks everyone for your advice.

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• BI Publisher at OpenWorld 2012

  - by mdonohue

  For those going to OpenWorld, hope you can join us for any of the following Sessions, Hands On Labs or just stop by and visit us in the DEMOgrounds: Moscone South S-262 Oracle Business Intelligence Publisher Overview, What’s New, and What’s Planned Monday, 1-Oct 13:45 - 14:45Moscone South - 305Mike Donohue - Oraclewith Ed Farler - CSC Oracle Business Intelligence Publisher: Reporting for Oracle Applications Wednesday, 3-Oct 11:45 - 12:45Palace Hotel - RoseMike Donohue - OracleNote: new room to accommodate everyone who pre-registered Oracle Business Intelligence Publisher Best Practices: Be a Reporting Superstar Wednesday, 3-Oct 15:30 - 16:30Moscone South - 305Nikos Psomas & Klaus Fabian - Oracle Two sessions of the Hands on Lab:  Building Reports and Data Models in Oracle Business Intelligence Publisher Tuesday 2-Oct 17:00 - 18:00andThursday 4-Oct 11:15 - 12:15Marriott Marquis - Salon 5/6Nikos Psomas, Klaus Fabian & Kasturi Shekar -- Oracle You can also download the Focus on BI Publisher sheet that lists all Publisher related Sessions, Labs and DEMOground stations. Hope to see you there.

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• New Exam Score Report Process Coming Soon

  - by Paul Sorensen

  Hi Everyone! I want to give you a preview of a process change that will be coming in the next few weeks. We will soon announce a change in the way that Oracle certification candidates receive their exam scores and score reports (after they take an exam). Once the change occurs you will need to have an Oracle Web Account (in order to access your exam score). This is the account that is used to log into the Oracle website for things such as OTN access, software downloads and other Oracle services. If you already have an Oracle Web Account then you are already in good shape! If you do not have an Oracle Web Account the you should create one now (in preparation for this change)!  Look for additional announcements and detailed information in the coming weeks. Thanks,

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• Have You Heard About the Microsoft TechNet Wiki?

  - by KKline

  Here's another one to add to your list of browser bookmarks! The TechNet Wiki covers Microsoft technologies from writers throughout the community for use by the community. As with all wikis, this grassroots effort needs your help. Microsoft is encouraging everyone to contribute the effort - all you have to do is join. So start a whole new article, add your knowledge or draw from your experience to improve an existing article. You can start small or large... Join in at http://social.technet.microsoft.com/wiki/...(read more)

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• Together at Last

  - by [email protected]

  OpenWorld, JavaOne, and Oracle Develop Get ready to converge on the ultimate IT convergence. Join us September 19-23 in San Francisco to attend Oracle OpenWorld, JavaOne, and Oracle Develop. With our new and complete technology stack apps-to-disk approach, there's something here for everyone. For all the nitty-gritty details, check out this recent article from Oracle Magazine. Better yet, reserve your place now on our registration page. We'll turn your visit to the city of the Golden Gate into a golden opportunity for your enterprise.

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• Code review process when using GIT as a repository?

  - by Sid

  What is the best process for code review when using GIT? Current process: We have a GIT server with a master branch to which everyone commits Devs work off the local master mirror or a local feature branch Devs commit to server's master branch Devs request code review on last commit Problem: Any bug in code review are already in master by the time it's caught. Worse, usually someone has burnt a few hours trying to figure out what happened... So, we would like To do code review BEFORE delivery into the 'master'. Have a process that works with a global team (no over the shoulder reviews!) something that doesn't require an individual dev to be at his desk/machine to be powered up so someone else can remote in (remove human dependency, devs go home at different timezones) We use TortoiseGIT for a visual representation of a list of files changed, diff'ing files etc. Some of us drop into a GIT shell when the GUI isn't enough, but ideally we'd like the workflow to be simple and GUI based (I want the tool to lift any burden, not my devs).

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• Why is filesystem preferred for logs instead of RDBMS?

  - by Yasir

  Question should be clear from its title. For example Apache saves its access and error logs in files instead of RDBMS no matter on how large or small scale it is being utilized. For RDMS we just have to write SQL queries and it will do the work while for files we must decide a particular format and then write regex or may be parsers to manipulate them. And those might even fail in particular circumstances if great care was not paid. Yet everyone seems to prefer filesystem for maintaining the logs. I am not biased against any of these methods but I would like to know why it is practiced like this. Is it speed or maintainability or something else?

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• programming manner to solve problem

  - by gcc

  Everyone has style(s)/technique(s) to approach/solve real world problems. This/these technique(s) distinguish(es) us from other people or other programmers. (Actually, I think it make us a wanted/ great programmer/computer science ) To improve, we read a lot of books (ex : programming style, how to solve program, how to approach problem, software and algorithm). Can I learn your technique? In other words, if someone gives you a problem, at first step, what are you doing to solve it? (In all honesty, I want learn in what manner you are looking problem )

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• How should I manage a team with different skill levels?

  - by Jon Purdy

  I'll be working on a software project with some friends of mine, and I've been appointed technical lead. None of these guys is a bad programmer at all, but I do have significantly more experience than them. I need to be able to distribute the work among everyone on the team, while also making sure that we don't tread on one another's toes; that they meet the relatively high standards of quality and scalability that we need to make this project successful, without requiring me to review everything they commit. How should I maintain standards while avoiding micromanagement? Is it enough to make some diagrams, schedule some code reviews, and trust that I'll be able to fix anything that they might break, or should I go the TDD route and write explicit tests for the team to satisfy?

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Richard Lefebvre

  The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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