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• Windows 7 BSOD - ntoskrnl?

  - by Ken Mason

  2 new HP Pavilion notebooks with 7 Home Premium pre-loaded with Norton. My first act was to use the Norton Removal Tool and load ZoneAlarm free and AVG Free. Frequent random BSOD's ever since...I found my way into Debug and have had various reports regarding ntoskrnl, depending on the status of symbols. It's been many years since I played with (DOS 3.x) debug, so this has been a considerable fumble. Excerpts follow and any insights would be greatly appreciated, as I am not a developer: ADDITIONAL_DEBUG_TEXT: Use '!findthebuild' command to search for the target build information. If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols. MODULE_NAME: nt FAULTING_MODULE: fffff8000305d000 nt DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb BUGCHECK_STR: 0x7f_8 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff800030ccb69 to fffff800030cd600 STACK_TEXT: fffff80004d6fd28 fffff800030ccb69 : 000000000000007f 0000000000000008 0000000080050033 00000000000006f8 : nt+0x70600 fffff80004d6fd30 000000000000007f : 0000000000000008 0000000080050033 00000000000006f8 fffff80003095e58 : nt+0x6fb69 fffff80004d6fd38 0000000000000008 : 0000000080050033 00000000000006f8 fffff80003095e58 0000000000000000 : 0x7f fffff80004d6fd40 0000000080050033 : 00000000000006f8 fffff80003095e58 0000000000000000 0000000000000000 : 0x8 fffff80004d6fd48 00000000000006f8 : fffff80003095e58 0000000000000000 0000000000000000 0000000000000000 : 0x80050033 fffff80004d6fd50 fffff80003095e58 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x6f8 fffff80004d6fd58 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt+0x38e58 STACK_COMMAND: kb FOLLOWUP_IP: nt+70600 fffff800`030cd600 48894c2408 mov qword ptr [rsp+8],rcx SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt+70600 FOLLOWUP_NAME: MachineOwner IMAGE_NAME: ntoskrnl.exe BUCKET_ID: WRONG_SYMBOLS Followup: MachineOwner ...................................................................... 0: kd !lmi nt Loaded Module Info: [nt] Module: ntkrnlmp Base Address: fffff8000305d000 Image Name: ntkrnlmp.exe Machine Type: 34404 (X64) Time Stamp: 4b88cfeb Sat Feb 27 00:55:23 2010 Size: 5dc000 CheckSum: 545094 Characteristics: 22 perf Debug Data Dirs: Type Size VA Pointer CODEVIEW 25, 19c65c, 19bc5c RSDS - GUID: {7E9A3CAB-6268-45DE-8E10-816E3080A3B7} Age: 2, Pdb: ntkrnlmp.pdb CLSID 4, 19c658, 19bc58 [Data not mapped] Image Type: FILE - Image read successfully from debugger. ntkrnlmp.exe Symbol Type: PDB - Symbols loaded successfully from symbol server. d:\debugsymbols\ntkrnlmp.pdb\7E9A3CAB626845DE8E10816E3080A3B72\ntkrnlmp.pdb Load Report: public symbols , not source indexed d:\debugsymbols\ntkrnlmp.pdb\7E9A3CAB626845DE8E10816E3080A3B72\ntkrnlmp.pdb 0: kd !analyze -v * Bugcheck Analysis * * UNEXPECTED_KERNEL_MODE_TRAP (7f) This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bugcheck params is the number of the trap (8 = double fault, etc) Consult an Intel x86 family manual to learn more about what these traps are. Here is a portion of those codes: If kv shows a taskGate use .tss on the part before the colon, then kv. Else if kv shows a trapframe use .trap on that value Else .trap on the appropriate frame will show where the trap was taken (on x86, this will be the ebp that goes with the procedure KiTrap) Endif kb will then show the corrected stack. Arguments: Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT Arg2: 0000000080050033 Arg3: 00000000000006f8 Arg4: fffff80003095e58 Debugging Details: BUGCHECK_STR: 0x7f_8 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from fffff800030ccb69 to fffff800030cd600 STACK_TEXT: fffff80004d6fd28 fffff800030ccb69 : 000000000000007f 0000000000000008 0000000080050033 00000000000006f8 : nt!KeBugCheckEx fffff80004d6fd30 fffff800030cb032 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiBugCheckDispatch+0x69 fffff80004d6fe70 fffff80003095e58 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiDoubleFaultAbort+0xb2 fffff880089efc60 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!SeAccessCheckFromState+0x58 STACK_COMMAND: kb FOLLOWUP_IP: nt!KiDoubleFaultAbort+b2 fffff800`030cb032 90 nop SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!KiDoubleFaultAbort+b2 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb FAILURE_BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2 BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2 Followup: MachineOwner I tried running Rootkit Revealer but I don't think it works on x64 systems. Similarly Blacklight seems to have aged off. I'm running Sophos Anti-Rootkit now. So far so good...

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• Laptop wakes from sleep, once, due to audio controller (Windows 7)

  - by stijn

  The laptop is a recent Dell XPS 15z and the problem is as follows (reproducible about 90% of tries): put laptop to sleep using either Start-Sleep or closing the lid laptop goes to sleep after about 5 seconds, but instantly wakes again showing a black screen (touching the keyboard or moving the mouse shows the login screen one normally gets after wake) login again, put laptop to sleep latop stays in sleep mode output of powercfg -lastwake after the first instant wake shows the audio controller is responsible. Why would that be, why only the first try, and how to fix this? Wake History Count - 1 Wake History [0] Wake Source Count - 1 Wake Source [0] Type: Device Instance Path: PCI\VEN_8086&DEV_1C20&SUBSYS_04461028&REV_05\3&11583659&0&D8 Friendly Name: Description: High Definition Audio Controller Manufacturer: Microsoft

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• Windows 8 slow after refreshing and rebooting

  - by Dan Drews

  First, I apologize if this is in the wrong place. I use S/O a lot but not the other sites much. I have an HP Split X2 that has been very choppy as of late (takes several seconds to respond to any form of input), so I went ahead and did a system refresh. After the refresh everything ran very fast as it should, then when I went to download my old apps I needed to reboot. After rebooting, it went back to the choppiness. Does anybody have any thoughts on what this could be?

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• Windows 7 - Non Admin run as Admin for Explorer - still can't see all tmp internet files

  - by Steve

  I'm trying to retrieve video files from the IE 8 cache for a user that's not an admin in Win 7. As a non admin user, I run Explorer as admin and still can't see the temp internet files for the non admin user. Only if I login as a user that is admin can I see the files. Is there any way I can see the files w/o having to go through the login process? Essentially, I want the video file from this page and others like it: http://video.yahoo.com/watch/111585/1027823

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• Windows 2003 SP1 terminal server printers Disappear after reboot - HP laserjet 4240

  - by Alex

  had working PCL6 laserjet 4240 driver. needed to downgrade to PCl5, tried but did not get clean install. tried again and it seemed to work (this is 2003 enterprise terminal server SP2) Have over 40 working laserjets (5, 4000, 4100 and 18 of the 4240) After normal nightly reboot the 18 4240 printers were 'gone'. Worked w/Microsoft who said bad HP driver issues - weird since they work on other terminal servers. downloaded latest version, etc. from HP site and can NOT get to work. As soon as I install, then do a Net Stop Spool and Net Start Spooler the printer is 'gone'. Current workaround is to use HP 4000 PCL5 drivers for all of these 4240 printers.

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• Free CD burning software for Windows?

  - by MiffTheFox

  I need to burn CDs (maybe DVDs too) from images (both bin/cue and iso format), and also from files. What is a good software to handle this? Note that I don't have the software that may have come with the drive, but I'm assuming it works because I can burn files with Explorer. I just need something that can handle images too.

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• IIS7 Windows Server 2008 FTP -> Response: 530 User cannot log in

  - by RSolberg

  I just launched my first IIS FTP site following many of the tutorials from IIS.NET... I'm using IIS Users and Permissions rather than anonymous and/or basic. This is what I'm seeing while trying to establish the connection... Status: Resolving address of ftp.mydomain.com Status: Connecting to ###.###.##.###:21... Status: Connection established, waiting for welcome message... Response: 220 Microsoft FTP Service Command: USER MyFTPUser Response: 331 Password required for MyFTPUser. Command: PASS ******************** Response: 530 User cannot log in. Error: Critical error Error: Could not connect to server

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• Disabling Windows 7 UAC on an older legacy program (pops up every time I start it)

  - by Daisetsu

  Every time I run this legacy program I get the UAC popping up. It's really anoying, is there a way to disable it just for this one program rather than my whole system? I need the UAC to be active for most programs because I do development and testing on this system.

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• Windows XP procedurally drop packets

  - by Michael J Mulligan

  We have a need in our office network to procedurally drop incoming packets on an XP machine acting as a server. By procedurally we mean to drop a percentage of packets incoming on the XP machine from a specific IP. Asked here because these seem like server related questions. And none of us have really any idea how to execute this. Another option is to introduce intermittent latency for an incoming IP. Thank you for your help.

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• Downmix ALL SYSTEM audio to mono - Windows 7

  - by Mike K.

  I'm deaf in one ear and want to use my headphones when playing a game and talking with my friends on Skype/TS/Mumble/etc while also sometimes listening to music. I need ALL my system audio to be downmixed to mono so that my ONE hearing ear gets ALL audio channels instead of split stereo audio. No, none of the other similar questions on superuser have a solution. My headphone properties does not have a 'Mono' option, I don't have a 'Headphone Virtualization' option, and my Realtek HD audio driver software doesn't have these options either (driver was updated 11/14/2012). Don't even talk about setting the balance of one side of the headphones to 0. You're not paying attention if you suggest that. JACK and Virtual Audio Cable didn't work. It's possible I configured them wrong, but I followed the steps I found in related questions and still got split stereo out. TL;DR I need a viable, working, software solution (I say software because I have a USB headset) for forcing ALL system audio to mono so that I can hear literally everything through the one earpiece. Thanks!

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• My Windows 8 computer does not come out of Standby

  - by Jikag

  My computer will not come out out of standby. It has had this issue ever since I bought it ~4 years ago. When I purchased it, It came with Vista, I have since upgraded it to 7 and now 8 Pro, each time hoping that it would fix the problem, each time finding that it did not. My computer is an HP Pavilion Model #: m9500y. The computer goes into standby, but does not come out of it properly. If Hybrid sleep in on, it does not respond at all. If Hybrid sleep is off, It comes out and I can see the desktop for a bit, but then the screen goes black again and I have to reboot. I have tried Running a sfc, and a chkdsk in case it's a corrupted file, but it hasn't helped. This isn't too serious an issue because I can just shutdown my computer and turn it on the old fashioned way, but it is annoying and I would appreciate some advice going forward as I'm currently stumped.

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• Remote Desktop session on Windows Server 2003

  - by Dels

  I have some problem when I use Remote Desktop, here some description. I set some application to autorun each time Administrator (console) was login on W2K3 SP2 server I use Remote Desktop from XP SP3, using the same login as Administrator It creates a new session with the same username and the application starts autorun which make duplicity in application I just hoping i can enforce the Remote Desktop client to connect into only one session (console session), toying with Group Policy setting, successfully enforce the one session, but whenever i close remote desktop (disconnect) the console got disconnected too (which I didn't want it to behave like that). I also try some setting to limit connection, still it doesn't behave as I want it too. Simple i just want to use 1 session, but each time we close remote desktop the session still alive, much like when we use VNC solution (RealVNC, UltraVNC, TinyVNC etc.) Any solution(s)?

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• Roaming profile migration failed using Windows explorer manual copy

  - by Albert Widjaja

  Hi All, I'm at the final stage of migrating an old demoted DC server, now I'm stuck in migrating/copying the roaming profiles of the users from the old win2k server (oldServer1) into the new win2k3 server (newServer1) there are lots of profiles which points into the old server: \\oldServer1\profiles\user1 \\oldServer1\profiles\user2 \\oldServer1\profiles\user3 . . . \\oldServer1\profiles\userN in the ProfilePath I'd like to move it into: \\newServer1\profiles\user1 \\newServer1\profiles\user2 \\newServer1\profiles\user3 . . . \\newServer1\profiles\userN I tried to copy paste from my DOMAIN\Administrator account but it is failed to copy ? i cannot even browse inside the directory of user1 until userN ? is there any fastest way to do the copy process rather than "taking ownership" for each of those directory one by one ? [hopefully by taking ownership the user will still be able to use their profile normally] Thanks.

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• Windows 7 Group Policy blocking Adobe Reader

  - by Danny Chia

  A few weeks ago, my company blocked Adobe Reader due to an unpatched security issue. However, we recently moved one of our computers to a project that didn't require access to the corporate network, and IT gave us the green light to override Group Policy and re-enable Adobe Reader. However, this is something we've been unable to achieve. We've tried the following (in no particular order), all to no avail: Ran the program as administrator Renamed the program (the blocking is likely signature-based) Deleted registry.pol Changed the value of "Start" in \HKEY_LOCAL_MACHINE\CurrentControlSet\services\gpsvc to "4" (to prevent group policy from applying, even though it's no longer on the corporate domain) Checked SRP settings under Local Security Policy - nothing was there Checked AppLocker settings under Local Security Policy - nothing there either Incidentally, I found a few registry keys with descriptions referring to Adobe Reader being blocked. I deleted all of them, but it didn't help. Changed the permission settings of the program Re-installed Adobe Reader Is there anything I missed, short of doing a clean install?

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• Share the DVB card on windows 7

  - by Bashar Kernel

  I have 2 computers connected to a router and I have a DVB card in one of them. I want to use the one DVB card to feed both of them. I read about it and I know that I want to share the DVB adapter with the Internet Connection Sharing on the LAN network. But when I use the connection sharing, I lose my internet access I tried to use "Bridge Connection", but then I also lost my internet access too. Can any one tell me how to fix this problem? And how to view the channels (for example how to use the VLC)?

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• IntelliJ Idea Cursor-wrap (On Windows)

  - by dta

  If I reach left-most end of a line and press left-arrow it doesn't take me to the previous line. Similarly, if I keep pressing right arrow, the cursor keeps going towards infinity, without ever moving to the next line. How do I change this behavior to desired one?

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• How to PERMANENTLY disable touchpad tap-to-click on Dell Inspiron/Windows 7

  - by Graham

  Hi all - my first time here, so I hope you can help. I've seen a lot of stuff on various forums (including here) about disabling the annoying "tap" function on a laptop touchpad. I learned the hard way not to de-install the driver (as the software suggests), since you then loose the Synaptic tab in the mouse control settings, and with it all means to modify the touchpad settings ... indicentally, if this happens to you, reboot in safe mode and do a restore, and the synaptic tab comes back. Not ideal, I know, but it works. Anyway, I have the most up-to-date drivers, and I can go to the Synaptics tab and can disable the tap-to-click function no problem. However, next time the machine is booted, tap-to-click is back on. It can alsways be disabled, but it's pain having to reset it every time the mchine is powered up. Is there a way to permanently disable it, once and for all? Thanks in advance, Graham

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• Performance of Google Desktop Search on Windows 7

  - by RexE

  I have read that that installing Google Desktop Search on Vista can slow down the computer because Vista already has a search indexing feature, and adding Google's separate indexing feature results in a performance hit. (Google hints at this in their FAQ here.) Does this problem also exist in Win 7? Is there a workaround that improves performance?

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• Allowing Remote Connection in IIS on Windows 7

  - by GiddyUpHorsey

  I'm trying to give access to a website in IIS on my Win 7 machine to another person on my network. He's unable to access it. I was wondering if perhaps it was because IIS isn't configured to allow remote connections (I seem to remember having to do this sort of thing on Win XP). I've hunted around in IIS and googled but am not finding a way to configure remote connections on Win 7. Some of the answers I've found seem to refer to Win Server 2008 and talk about a management service in IIS Manager, but it doesn't appear to be present on my machine.

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• Windows 7 recognises the wrong router.

  - by Henry

  I have a cable router connected to my cable ISP. On the LANs are 4 computers, one of which is a dual boot XP/Win7 machine. I was given an ADSL wireless router which I connected to one of the LAN sockets on my cable router. I don't have an ADSL connection. All the machines connect correctly, some wirelessly, when my dual boot machine is in XP or off. However, when I go into Win 7 on that machine it finds the ADSL router and wants to connect through that (there's no ADSL connection) instead of my cable router and modem. I've turned DHCP off on the ADSL modem and even tried bridging its connections but neither of these have any effect. To get 7 connected, I have to either disconnect the ADSL router, or switch it off. Remember, the SAME computer on the same LAN works perfectly with the same router connected in XP! How then, can I get Win 7 to recognise the correct router?

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• Windows 2012 Server Hyper-V: Cannot see LAN

  - by Samuel

  I have one NIC on the machine loaded XP on the Hyper-V and had chosen the network as virtual switch. No LAN and no internet shows up on the client. Am I missing something? it used to work in 2008-R2. Details: One network card on machine (Qualcomm Atheros AR8131 PIC-E Gigabit Ethernet controller) The virtual machine hard disk is pointing to and existing XP-SP2 hard disk created using VPC 2007 The Virtual machine Network Adapter is setup as Virtual Switch to the real ethernet controller with Enable virtual LAN identification set to 2 (no other virtual machine is created in the system) After the virtual machine boots LAN shows empty in Control Panel Network Connections (this is XP client) and I also cannot access the internet. XP is showing activation prompt but as far as I know it should not disable the network! Virtual network switch is set to External

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• Troubleshooting source of heavy resource-usage on a windows server 2008 running multiple sites

  - by batman_man

  Hi, I am running about 10 asp.net websites on a hosted virtual server. The server runs Server 2008 - each website is backed by its own database running on SQL server 2008 on the same box. Lately the box has seemed really slow. The only kind of discovery i could think of doing was looking in the task manager, where i can see w3wp and sqlserver.exe jumping to 40% cpu usage every 5-10 seconds. What are the steps i can take to determine which of my websites is taking these resources and or what database is getting hit the most? I have of course ssms installed on the machine as well. As you can tell, my sysadmin skills are very very limited - any help would be much appreciated.

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• Can I use a Retail DVD media with an OEM key to install Windows Vista?

  - by Sammy

  I got a Fujitsu computer with OEM license key and Windows Vista. I would like to reinstall Windows on it. But I didn't get any Windows media with it. However, I do poses more than just one DVD installation disc from my Retail copies of Windows Vista that I use on other computers. Can I use this media instead? Or do I have to order a specialty OEM DVD media from the manufacturer or Microsoft? Update: I have found some partition called "EISA" configuration partition. It is a hidden partition that I found in Disk Management. How can I make use of this? Do I boot from it or do I mount it to a drive letter and access it inside Windows? Can this be used to restore the computer? It is about 11 GB in size.

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• reset to default language in outlook 2010 on windows 7

  - by Bob

  In Outlook 2010, if I accidently, hit left ctrl shift, my language changes. I keep hitting it and get a new language, but I can't get back to English. How do i reset back to my default language? Going to control panel - lanuage and region and hitting default there does not work. Also, how do i configure my outlook 2010 and all office products to NEVER change language? I only want to use English

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• Citrix ICA client (64 bits, Windows 7)

  - by compie

  To access applications remotely I need to install the "Citrix ICA client". That seems simple, until you're confronted with the Citrix Downloads webpage: http://www.citrix.com/English/ss/downloads/index.asp Which version do I need? I already installed: CitrixOnlinePluginFull.exe Receiver.exe without success... P.S. The links that I use to launch applications from my browser look like this: https://portal12.mycompany.com/WebInterface_Form/launch.asp?NFuse_Application=Unix0078x003aCDEx002090x0025&Country=&DataCenter=UNIX

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