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• Hard Reset USB in Ubuntu 10.04

  - by Cory

  I have a USB device (a modem) that is really finicky. Sometimes it works fine, but other times it refuses to connect. The only solution I have found to fix it once it gets into a bad state is to physically unplug the device and plug it back in. However, I don't always have physical access to the machine it is plugged in on, so I'm looking for a way to do this through the command line. This post suggests running: $ sudo modprobe -w -r usb_storage; sudo modprobe usb_storage However I get an "unknown option -w" output. This slightly modified command: $ sudo modprobe -r usb_storage Fails with the message FATAL: Module usb_storage is in use. If I try to kill -9 the processes marked [usb-storage] before running they refuse to die (I think because they are deeply tied to the kernel). Anyone know of a way to do this? NOTE: I cross-posted this on serverfault as I didn't know which was more appropriate. I will delete and/or link whichever one is answered first.

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• How to find Stolen MacBook with iCloud

  - by user1518089

  My MacBook Air was stolen about 6 weeks ago. Through iCloud and "Find Phone", I have some pictures and a location down to about 2 blocks. The pictures are from the current user taking photos which automatically appear on my local devices. (Yes they probably saw my pictures until I stopped taking them. Yes, they are stupid.) I was thinking about going there and hanging out until I recognized the current users, but it is in a very bad neighborhood and I would be noticed. The police have not done anything. Yes, the MacBook can be locked or a message sent. I am hoping to get it back. Does anyone have ideas on how to track them down? While Find Phone shows their location, it does not report an ip address. Is there a way to get an ip address? Does Facebook face recognition work on strangers? Come on tech geniuses, help me play detective. It does not have Drop Box installed.

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• Data loss by randomly unplugging the computer during runtime

  - by Kan

  I'm from Austria and we and the Germans have some sort of bad science-show which runs every day. What I call it would rougly translate to "half-knowledge" if you want so. By the way: It is called "Galileo". So they thought they'd make a computer myth busters video right now, and I couldn't believe what I saw and heard... The strangest thing to me was that they asked: "Does unplugging the computer damage your data?" Then they started up some machine with Vista on it, started copying some files and randomly unplugged the PC cable, the whole thing around 50 times. After their computer continued to start up normally, they just said "nothing can happen, your data or computer can't be damaged". They of course excluded unsaved data in running programs like text editors from this. I asked myself: What the hell are their "computer experts" saying? You can't tell by unplugging the cable 50 times if that can damage your computer. Can unplugging the cable during runtime cause data loss (as said by the moderator of the show)? (I destroyed my windows registry once during a reset)

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• Need software to convert RAR to ZIP ("store" mode - no compression) * Extract->re-archive changes date/time attributes

  - by Larry78

  I have tried all of the following applications (download.cnet.com - the free ones), and none of them will convert an RAR archive to a ZIP, without compressing the files ("store" mode). 7-ZIP would be fine, too. [The RAR is a "solid" archive with password (I know it), files "stored" - no compression, used WinRAR 3.5.1] PeaZip, 7-Zip, FilZip, TugZip, SimplyZipSE, QuickZip, WinShrink. (A couple of the apps let you try, but the program gives an error - indicating how bad the software is. (Like "unknown header # #.") None of these apps will do the conversion at all. IZArc 4.1 comes the closest. It will convert an RAR to a ZIP, but it compresses the zip. There is a general preference setting to "store" - but it doesn't effect conversions. I don't want to extract the RAR files and re-archive them because I need to preserve the modified/created file attributes. IZArc preserves them, but it compresses the files. WinRAR has the option to convert archives, but I get the error "skipping encryped archive" when I try to convert it. It asks for the password first, and I know it's right because that password opens the archive, and I can read/view all the files in the archive.

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• Clean installation of RHEL 5.5 claims package "desktops" is missing

  - by TKguru42

  Hi all, I'm a student worker in the CS department of my university, so please forgive me for any unprofessional descriptions. Simplified explanations are appreciated. I recently replaced some bad graphics cards in a few public workstations. The machines are all the same model. Before putting them back on the network I did fresh installs of RHEL---first I tried 5.4, but yum update ran into all sorts of ugly dependency errors and if I tried to remove any of the problematic packages, the whole operating system FUBAR'd. Using RHEL 5.5 gave me the same errors during install saying that "java.1.5.1-sun*" and "desktops" were missing, but yum update didn't have any dependency problems. Now that I tried logging in through the GUI, I encounter no GUI past the standard RHEL login page. The desktop is a uniform light teal and there's no system tray. An xclock window and an xterm window are open, and Firefox opens automatically, but that's it. Nothing else. What's REALLY confusing is that the computer claims that gnome is already installed, except it clearly isn't working. Any help or advice is greatly appreciated. If it helps, our department uses kickstart to run our standard Linux installs. I can try to get the script if that would be of use. Thank you!

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• How to setup a virtual host in Ubuntu running on Amazon EC2 instance?

  - by Rade

  I have an app that's accessible via 1.2.3.4/myapp. The app is installed in /var/www/myapp. I've set up a subdomain(apps.mydomain.com) that points to 1.2.3.4. I want the server to point to var/www/myapp if I type apps.mydomain.com/myapp, how do I do that? I have experience creating virtual hosts(lots of them) locally but I'm lost because it's now in production and it's a little different. Here's my virtual host config: <VirtualHost *:80> ServerAdmin webmaster@localhost ServerName apps.mydomain.com/myapp DocumentRoot /var/www/myapp/public <Directory /> Options FollowSymLinks AllowOverride All </Directory> <Directory /var/www/> Options Indexes FollowSymLinks MultiViews AllowOverride All Order allow,deny allow from all </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride All Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> ErrorLog ${APACHE_LOG_DIR}/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog ${APACHE_LOG_DIR}/access.log combined </VirtualHost> Any idea why I still see the files instead of pointing me to the document root? Just in case someone might ask, the app is based on Laravel 4 framework. It's really bad right now because anyone can access the files from the browser.

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• Advice for UPC/Surge Protector in home office

  - by user37755

  I'm just starting out as an independant developer, mostly Unix stuff with some Windows thrown in occasionally. I've been running two machines, a linux and a windows dev machine. Long story short, we had a bad storm come through last week and I unplugged one machine, forgot to unplug the other and the p/s and mobo ended up dead. Luckily I backup to an external service religiously (rsync.net for anyone interested), so there was no loss in data, but it did show me a glaring hole in my current setup, namely, lack of UPC and Surge Protection (this has honestly never been an issue before). Can anyone recommend a UPC/Surge Protector for a home office? It only needs to support a single machine (I opted to use vmware instead of rebuilding that machine), but it's a quad core Phenom 2 with a 1k watt p/s. This is outside my experience so I thought I'd get some input from others. I'm looking for something that's reasonably priced and does the job reasonably well. I don't need absolute 100% uptime, just something to protect my PC better than it is now.

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• Is there any way to get spotlight or media browser in OSX (Snow Leopard) to index and recognize meta

  - by jaydles

  It seems silly to go to all the trouble to assign "Face" data to thousands of photos, but not make it possible to use that data to locate them outside of that application. I know that that metadata is stored in the "library" database for Aperture/iphoto, rather than on the actual files (which is too bad). And I can even potentially see why it might create challenges for spotlight to use it, since spotlight if presumably a file index system, not a media organizer, but surely the media browser used across the other OSX apps is intended to use it? The media browser's whole purpose seems to be to let you easily locate and reference the items you organize in one of the ilife apps (iphoto or Aperture, in this case) from the others (say, imovie, or Mail). It's particularly vexing since the photo app on the iphone sorts by faces by default. Additionally, the mac-based media browser does access smart albums and folders, so you could establish a workaround by creating a smart album for each "face" or place, or tag, and access them that way, but it seems like there must be an easier way. Am I missing something?

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• Windows 7 delayed file delete

  - by GregoryM

  I'm stuck with a pretty rare problem that happens on Windows 7 OS only. Every time I'm deleting the file with *.exe extension through explorer, the file doesn't get deleted immediately. I'm forced to wait for around one-two minutes before the system will delete the file. The main problem is that I cannot develop in such situation, because every time I build my solution, the old executable gets 'deleted', but is still there. So the new one cannot be created by Visual Studio. This problem breaks the Steam update progress and a few other installers functionality too. Fresh installed Win7 doesn't have this kind of trouble, so I guess this must be some bad registry entries or some services. Browsing the internet for solutions I found only this: http://www.sevenforums.com/software/72091-several-minute-delay-when-deleting-any-exe-file.html. But the solution the author found is not working (change the userName :)). Is there any ideas how to find what causes this to happen? BTW: when I place the file into Trash bin, no delay occurs. When I delete file with Total Commander - no delay too. Tech details: Windows 7 x64 Ultimate.

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• Revamping an old and unstable IT-solution for a customer?

  - by cmbrnt

  I've been given the cumbersome task to totally redo the IT-infrastructure for a customer's office. They are currently running Windows XP all over, with one computer acting as a file server with no control over which users have access to which files, and so on. To top it off, this file server also functions as a workstation, which means it gets rebooted every time the user notices some sluggish behavior or experiences problems with flash games. To say the least, this isn't working for them. Now - I've got a very slim budget, but I need to set up a new server, and I wish to run Windows Server 2008 on it. I also need the ability to access the network remotely via VPN. Would it be a good idea to install VMware ESXi 4.1 onto the new server, and then run Windows Server 2008 as well as a separate Debian install for openvpn on it? I don't like the Domain Controller for the future AD to also run a VPN-server, because of stability issues when something goes to hell with either of them. There will be no redundancy though. However, I'm not sure if there is something to gain by installing a VPN solution on the Windows Server itself, when it comes to accessing file shares on the network via VPN. I don't know how to enable users logging in via the VPN to access the remote files, since they will be accessing the network from their own home computers (which is indeed a really bad idea, but this is what I've got to work with). They won't be logged in to the windows Domain, but rather their home workgroups. I need to be able to grant access to files in certain directories based on the logged in AD-user, but every computer won't necessarily be configured to log into the domain. I'm not sure how to explain this in a good way, but I'd be happy to clarify if somethings not clear. Any help would be great, because I've got a feeling that I can't do this without introducing a bunch of costly new rules when it comes to their IT-solution. I'd rather leave that untouched and go on my merry way to the next assignment.

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• Good support to multiple desktops AND multiple monitors in Linux (Ubuntu)?

  - by Somebody still uses you MS-DOS

  I'm starting to have A LOT of opened windows in my machine. Sometimes within a project, I have e-mail/task management/personal e-mail/twitter, and a lot of different opened applications/terminal in my Linux environment. Nowadays I have 4 worspaces: Corporate management (e-mail) and corporate messenger; Work (Documents, Requisites) Dev (Development, All gVim windows, terminal and Firefox for development) Personal (Personal stuff: personal e-mail, delicious, twitter and so on) Sometimes it would be interesting to have different workspaces to projects instead of this configuration I have nowadays that are classes of work (bad name, I know, but I think you got the idea). I'm starting to think about using two monitors: one with Corporate Management, Work and Personal. The second monitor is only the development state: each workspace here is about a project being worked on instead of groups of works like before. A workspace may be implementing different classes for example. My question is: I just want to change to a second monitor using the mouse. I want to still be able to change workspaces in the same monitor using keyboard shortcuts. The keyboard shortcuts wouldn't change monitors, just worskpaces on the same monitor. Does Linux (Ubuntu 10.04 Lucid Lynx) support this envisioned setup? If so, how?

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• Hard Reset USB in Ubuntu 10.04

  - by Cory

  I have a USB device (a modem) that is really finicky. Sometimes it works fine, but other times it refuses to connect. The only solution I have found to fix it once it gets into a bad state is to physically unplug the device and plug it back in. However, I don't always have physical access to the machine it is plugged in on, so I'm looking for a way to do this through the command line. This post suggests running: $ sudo modprobe -w -r usb_storage; sudo modprobe usb_storage However I get an "unknown option -w" output. This slightly modified command: $ sudo modprobe -r usb_storage Fails with the message FATAL: Module usb_storage is in use. If I try to kill -9 the processes marked [usb-storage] before running they refuse to die (I think because they are deeply tied to the kernel). Anyone know of a way to do this? NOTE: I cross-posted this on serverfault as I didn't know which was more appropriate. I will delete and/or link whichever one is answered first.

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• OpenVPN / iptables restrict some access

  - by RitonLaJoie

  I want to create an openvpn service on a dedicated server I have, for some friends so that they are able to play online games faster. Is there an easy way to restrict which traffic I allow them with iptables ? It seems iptable is not very easy to maintain and we can easily get kicked out of our own server. Rebooting on a rescue mode every time I would get kicked out because of bad iptable rules would just be a pain. As far as I understand, the tun interface would be providing the access. Which kind of rule in iptables would I have to implement to restrict their access to only 1 ip ? Also, I don't want this vpn to be the default gateway for all the traffic. I guess I should go with the option of pushing a route to the clients so that they connect to the IP of the game server through the VPN and use their regular routes through their ISP for all the other traffic ? As a side not, it seems Openvpn AS is not very robust. Is there some other (commercial is ok) product that would give me the same administration options through a web interface ? Is Webmin the only other solution ? Thanks !

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• how to export VARs from a subshell to a parent shell?

  - by webwesen

  I have a Korn shell script #!/bin/ksh # set the right ENV case $INPUT in abc) export BIN=${ABC_BIN} ;; def) export BIN=${DEF_BIN} ;; *) export BIN=${BASE_BIN} ;; esac # exit 0 <- bad idea for sourcing the file now these VARs are export'ed only in a subshell, but I want them to be set in my parent shell as well, so when I am at the prompt those vars are still set correctly. I know about . .myscript.sh but is there a way to do it without 'sourcing'? as my users often forget to 'source'. EDIT1: removing the "exit 0" part - this was just me typing without thinking first EDIT2: to add more detail on why do i need this: my developers write code for (for simplicity sake) 2 apps : ABC & DEF. every app is run in production by separate users usrabc and usrdef, hence have setup their $BIN, $CFG, $ORA_HOME, whatever - specific to their apps. so ABC's $BIN = /opt/abc/bin # $ABC_BIN in the above script DEF's $BIN = /opt/def/bin # $DEF_BIN etc. now, on the dev box developers can develop both ABC and DEF at the same time under their own user account 'justin_case', and I make them source the file (above) so that they can switch their ENV var settings back and forth. ($BIN should point to $ABC_BIN at one time and then I need to switch to $BIN=$DEF_BIN) now, the script should also create new sandboxes for parallel development of the same app, etc. this makes me to do it interactively, asking for sandbox name, etc. /home/justin_case/sandbox_abc_beta2 /home/justin_case/sandbox_abc_r1 /home/justin_case/sandbox_def_r1 the other option i have considered is writing aliases and add them to every users' profile alias 'setup_env=. .myscript.sh' and run it with setup_env parameter1 ... parameterX this makes more sense to me now

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• Cannot Install Windows 7 SP1 (64-bit)

  - by Clever Human

  I have tried every way I know how to get Windows 7 SP1 to install. It fails every time. Below is what looks like the relevant contents of the CBS.Log file. If there are further details that would help or more information I can gather, I will get it. 2011-08-15 10:32:52, Info CBS Startup: Package: Package_for_KB976902~31bf3856ad364e35~amd64~~6.1.1.17514 completed startup processing, new state: Installed, original: Installed, targeted: Installed. hr = 0x80070490 2011-08-15 10:32:52, Info CBS WER: Generating failure report for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, status: 0x80070490, failure source: CBS Other, start state: Partially Installed, target state: Installed, client id: SP Coordinater Engine 2011-08-15 10:32:52, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2011-08-15 10:32:52, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it... 2011-08-15 10:32:52, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it... 2011-08-15 10:32:52, Info CBS SQM: Reporting package change completion for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, current: Partially Installed, original: Partially Installed, target: Installed, status: 0x80070490, failure source: CBS Other, failure details: "(null)", client id: SP Coordinater Engine, initiated offline: False, execution sequence: 517, first merged sequence: 517 2011-08-15 10:32:52, Info CBS SQM: Upload requested for report: PackageChangeEnd_Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, session id: 101457924, sample type: Standard 2011-08-15 10:32:52, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard I have downloaded the service pack and ran it from the EXE, I have installed it from Windows Update, I have ran all the "troubleshooting" trouble shots I could find. Nothing has worked so far. Any advice would be appreciated.

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• Toshiba Satellite C665 Rebooting from Standby

  - by Coodu

  I currently am working on a C665 with a strange issue. When the panel is closed the notebook will put itself to sleep in the usual way, and the power LED changes to the pulse to indicate that the device is asleep. However, when the panel is opened to resume using the notebook, the system will restart itself, instead beginning from the Toshiba logo and proceed to boot back in to W7. I should also note that each time this occurs, the "Windows Startup Recovery" option occurs, indicating that the system was not shut down correctly. Some things I have tried: Updated to latest Toshiba BIOS. Returned BIOS settings to their defaults. Swapped Memory to known good module, tested KGM in both memory slots within system. Confirmed that power settings are set to sleep/wake when power button is pressed. Ran a quick HDD fitness test using a parted magic USB stick. Checked for BSOD logs using BlueScreenView, none found. Ran src, no violations found. Any ideas? I have a good feeling the system is restarting itself, but in the event viewer there is a "Kernel Power" error, but it simply says "The system was not shut down correctly." Perhaps a bad driver? I'm not sure. Any advice would be great.

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• How do I reformat/reinstall an OS on a hard drive after its been wiped by eban?

  - by Aggrevated

  I am trying to install XP SP2 Home on a Dell Inspiron 531s. Yes it came with Vista but I happen to own a legal copy of XP. I bought the hard drive off eBay(used). I changed the bios settings to boot from CD and when I start up the computer it goes to the hard drive which says its been cleaned using eban XX.XXX.XXX. My problem is that I can't get the PC to boot from the XP disk. I have tried putting the disk into another PC it works. I have put the bad hard drive back in and the dvd+rw works. I am really stumped and am beginning to think that the hard drive is unusable. I only have the sata cords for 1 hard drive to be hooked up at a time. Any ideas or suggestions or confirmation that I can't use this hard drive would be appreciated. Yes I am probably a 'noob' but I have installed XP and Vista many times without any problems. I don't need to be put down on my level of experience I just need answers. Thanks Everyone

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• How do I reformat/reinstall an OS on a hard drive after its been wiped by eban?

  - by Aggrevated

  I am trying to install XP SP2 Home on a Dell Inspiron 531s. Yes it came with Vista but I happen to own a legal copy of XP. I bought the hard drive off eBay(used). I changed the bios settings to boot from CD and when I start up the computer it goes to the hard drive which says its been cleaned using eban XX.XXX.XXX. My problem is that I can't get the PC to boot from the XP disk. I have tried putting the disk into another PC it works. I have put the bad hard drive back in and the dvd+rw works. I am really stumped and am beginning to think that the hard drive is unusable. I only have the sata cords for 1 hard drive to be hooked up at a time. Any ideas or suggestions or confirmation that I can't use this hard drive would be appreciated. Yes I am probably a 'noob' but I have installed XP and Vista many times without any problems. I don't need to be put down on my level of experience I just need answers. Thanks Everyone

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• Join multiple consecutive SQLite database dump files into 1 common database? Purpose: Search through ENTIRE Chrome Browsing History

  - by porg

  Google Chrome 's default web browsing history search engine only lets you access the records of the recent 100 days. Nevertheless in your application data, Chrome keeps your entire browsing history in SQLite database files, with the file naming scheme of "History Index YYYY-MM". I am looking for a way to search… …through my entire browsing history, …with sophisticated filters (limit search terms to certain fields such as URL, domain, title, body text; wildcard or regex terms, date ranges). … in … …either some ready-made software. eHistory came close, as it can limit terms to fields, but it lacks wildcards/regexes, and has the same limited time horizon as the default search. Beyond that, I could not find any suited Chrome extension or standalone (Mac) app. …or a command line to join multiple SQLite database files into one database, which I can then query (with the full syntax power). In the spirit of the pseudo code below: Preferred this way: sqlite --targetDatabase ChromeHistoryAll --importFiles /path/to/ChromeAppData/History\ Index* --importOnlyYetUnknownFiles Or if my desired feature --importOnlyYetUnknownFiles is not possible (feature could also be called "avoid duplicate imports by checking UIDs"), then by explicitly only importing files, of which I know, that they have yet not been imported into the ChromeHistoryAll database: cd ChromeAppData; sqlite --databaseTarget ChromeHistoryAll --importFiles YetNotImported1 YetNotImported2 YetNotImported3 All my queries I would then perform in the database "ChromeHistoryAll" P.S.: Additional question of general interest: Is there a way to perform a database query in a temporary database which was created on-the-fly from multiple files? Like: sqlite --query="SQL query" --targetDatabase DbAll --DBtemporaryInRAM --importFiles db1 db2 db3 This is surely not applicable for my Chrome question, as these History Index files have a combined file size of 500MB together, thus such a query would be of bad performance. But it could come handy in other situations.

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• Experience with asymmetrical (non-identical hardware) SQL Server 2005 / Win 2003 cluster

  - by user24161

  I am reasonably good at dealing with SQL Server clusters; I am wondering if folks have experience, good or bad, using a mix of different models of servers from the same vendor in one SQL 2005 cluster. Suppose: I have one more powerful, more RAM, more shizzle box and one less powerful, less memory, less shizzle box bound together in a 2-node cluster. These would be HP DL380 and 580 machines (not that it should matter) I understand AND automate the process of managing memory for each SQL instance, so there's no memory contention when SQL instances fail over. Basically I am thinking a CLR proc will monitor the instances and self-regulate memory caps on each instance, so that they won't page or step on one another. I get the fact the instances might be slower and or under memory pressure if they share a "lesser" node, and that's OK. The business can deal with a slower instance in a server-problem scenario. Reasonable? Any "gotchas" to watch out for? More info 10/28: doing some experiments with a test cluster I find that reconfiguring max/min memory is OK PROVIDED the instance isn't already under memory pressure. If I torture the system with a huge query that demands a big chunk of RAM, and simultaneously adjust the memory allocation to a smaller value than what is being actively used, it's possible to run the instance out of memory and have it halt and restart itself (unhappy situation). Many ugly out-of-memory messages in the error log, crashing, burning... It's an extreme case, but good to know. Seems, then, that it would only be really safe to set this on startup of the instance, as in have a startup script that says "I am on node1, so my RAM settings are X or I am on node two, so they are Y," like this: http://sqlblog.com/blogs/aaron_bertrand... Update: I am testing a SQL Agent + PowerShell solution described in more detail here.

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• Finding Font Issues in Acrobat

  - by Jayme

  Ok let me try this again, so sorry for not be clear. We create our PDFs through Quark, then send to print. I usually create outlines on my EPS files before I load in Quark but forgot this time. We bypassed the font error that Quark gave us by accident and found out our PDF was bad too late and it cost a lot of money to fix. We are trying to find a way to check our PDF for font problems before we send it to print, in case this problem happens again. We just want to be extra sure that we have tried everything. What I see in Quark is what the font is supposed to look like. When I view my PDF, the text is mixed up. Its readable but doesn't look like its supposed to and the spacing is all off within the text. My boss told me about the preflight in Quark and the Internal Structure for the fonts. She was asking me if this would help and what the lingo all meant. (which is where my first question started) The image on the left is my EPS that is correct, the image on the right is from the PDF. The white text in the top right and the website at the bottom left is what is messed up. I am running Mac 10.5.8, Quark 7.5 and Acrobat 8.3.1. Thanks, Jayme

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• Oracle: 1 Large Server vs. 2 Smaller Servers?

  - by nvahalik

  We are in the planning stages of setting up our production Oracle 10gR2 environment. Our budget gives us the ability to buy 2 processor licenses of Oracle DB Standard Edition. We have minimal experience with Oracle so I'll defer to anyone who has used it. We are trying to decide if we should set up a single dual quad-core box or 2 individual quad-core boxes in a RAC configuration. Our DB right now is about 60 GB, and at our peak, we'll have up to 150 concurrent users. Most of the big stuff is done via batch processing at night. My gut tells me that having 2 boxes in a RAC configuration can't be a bad thing because it provides a true hardware failover solution. DB stored in a shared LUN on a SAN via iSCSI. Plus if we ever need to add capacity, we already have boxes in place that can be upgraded with extra procs (I assume with zero downtime, since it's set up in a RAC config) if we add extra licenses, or RAM. Does RAC have any performance penalties? Will it add extra latency? Is there any true advantage for having dual processor boxes running these systems? If we build out the Oracle boxes with special hardware: hardware iSCSI cards, TOE NICs, will these boxes be solid? We are deploying on 64-bit Windows. So what would you do? One box or two?

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• Is this DVD drive broken? Brand new, i need help convincing

  - by acidzombie24

  I am asking bc i know dell is going to give me a problem. How do i know if my DVD is broken on my laptop? i burnt 4 DL disc and they ALL failed, i called and dell suggested roxio. I used it and burnt 1 disc without error and the 2nd disc with an error. With both apps there were no 'problems' during the burning process only failed on the verification process. Some of these bad disc dont work on other PCs and one locks up windows when i click a specific file. Does that sound like a broken burner to you guys? when i called dell they told me since it can read disc properly 100% of the time and software doesnt fail in the burning process its not a broken drive _. They forward me to software support who demand a fee (i think $100) to help me fix my software. I am annoyed bc i dont want to be on the phone for them to watch me burn a dvd and since i burned it once correctly i dont want to happen to burn correctly again to have them say they solved my problem (doing nothing) and charge me refusing to refund. -edit- The errors i got were 1) the request could not be performed because of an I/O device error 2) Windows locking up when opening 1 specific file 3) Cannot copy : Data error (crc) NOTE: the file that causes the problems are random every disc

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• Very high Magento/Apache memory usage even without visitors (are we fooled by our hosting company?)

  - by MrDobalina

  I am no server guy and we have issues with our speed so I come here asking for advise. We have a VPS with 2 cores and 2gb of RAM at a Magento specialized hosting company. Over the course of the last weeks our site speed has gotten worse, even though our store is new, has less than 1000 SKUs and not even 100 visitos a day. At magespeedtest.com we only get 1.87 trans/sec @ 2.11 secs each with a mere 5 concurrent users. Our magento log files are clean, we have no huge database tables or anything like that. When we take a look at our server real time stats, we see that the memory usage jumped up from about 34% to 71% and now 82% in just a few days in idle, with no visitors on the site. Our hosting company said that we do not need to worry about that as it`s maybe related to mysql which creates buffers (which are maybe not even actually being used) and what is important is CPU and swap - stats are ok here. They also said that the low benchmark scores are caused by bad extensions or template modifications on our side. We are not sure if we can trust that statement as we only have 4 plugins installed (all from aheadworks and amasty which are known to be one of the best magento extension developers). Our template modifications are purely html and css, no modifications to the php code. Our pagespeed is ranked with 93/100 in firebug and Magento is properly configured, so the problem really just gets obvious when there are a handful of users on the site at the same time. Can anyone confirm our hosting`s statement about memory usage and where can I start looking for a solution?

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• How are large companies handling the storing and cataloging of software installation disks?

  - by CT

  I just started working in the IT department of a small-medium sized construction company with about 200 users. One of my responsibilities is to setup and configure all new machines that come in. I would like suggestions on how to best manage the installation disks and licenses of the software that comes with them. Plus any additional licensed software such as Autocad, Photoshop, etc as well as peripheral driver disks such as printers and scanners. Right now every machine is associated and labeled with an asset id. All asset ids are kept in a spreadsheet with applicable serial numbers, current user, warranty info, and software licenses. The physical disks are then kept within a folder in a cabinet. Each folder is marked with the asset id number as well as the current user. My problems with this is that the system was not maintained very completely before I came to the company. There are plenty of software folders with no asset ids labeled on them. Plenty of missing software folders (most likely are a lot of the unlabeled folders). Folders with names but not asset ids. Machines get switched to different users without the folders and spreadsheet being updated. I am not saying this method would necessarily be bad if it was better implemented and managed, but if I am going to have to take a lot of time to fix this system currently in place. I thought I would ask the community first on how others manage this process in case there are easier, more efficient ways of doing so. Thank you.

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