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  • Monitoring C++ applications

    - by Scott A
    We're implementing a new centralized monitoring solution (Zenoss). Incorporating servers, networking, and Java programs is straightforward with SNMP and JMX. The question, however, is what are the best practices for monitoring and managing custom C++ applications in large, heterogenous (Solaris x86, RHEL Linux, Windows) environments? Possibilities I see are: Net SNMP Advantages single, central daemon on each server well-known standard easy integration into monitoring solutions we run Net SNMP daemons on our servers already Disadvantages: complex implementation (MIBs, Net SNMP library) new technology to introduce for the C++ developers rsyslog Advantages single, central daemon on each server well-known standard unknown integration into monitoring solutions (I know they can do alerts based on text, but how well would it work for sending telemetry like memory usage, queue depths, thread capacity, etc) simple implementation Disadvantages: possible integration issues somewhat new technology for C++ developers possible porting issues if we switch monitoring vendors probably involves coming up with an ad-hoc communication protocol (or using RFC5424 structured data; I don't know if Zenoss supports that without custom Zenpack coding) Embedded JMX (embed a JVM and use JNI) Advantages consistent management interface for both Java and C++ well-known standard easy integration into monitoring solutions somewhat simple implementation (we already do this today for other purposes) Disadvantages: complexity (JNI, thunking layer between native C++ and Java, basically writing the management code twice) possible stability problems requires a JVM in each process, using considerably more memory JMX is new technology for C++ developers each process has it's own JMX port (we run a lot of processes on each machine) Local JMX daemon, processes connect to it Advantages single, central daemon on each server consistent management interface for both Java and C++ well-known standard easy integration into monitoring solutions Disadvantages: complexity (basically writing the management code twice) need to find or write such a daemon need a protocol between the JMX daemon and the C++ process JMX is new technology for C++ developers CodeMesh JunC++ion Advantages consistent management interface for both Java and C++ well-known standard easy integration into monitoring solutions single, central daemon on each server when run in shared JVM mode somewhat simple implementation (requires code generation) Disadvantages: complexity (code generation, requires a GUI and several rounds of tweaking to produce the proxied code) possible JNI stability problems requires a JVM in each process, using considerably more memory (in embedded mode) Does not support Solaris x86 (deal breaker) Even if it did support Solaris x86, there are possible compiler compatibility issues (we use an odd combination of STLPort and Forte on Solaris each process has it's own JMX port when run in embedded mode (we run a lot of processes on each machine) possibly precludes a shared JMX server for non-C++ processes (?) Is there some reasonably standardized, simple solution I'm missing? Given no other reasonable solutions, which of these solutions is typically used for custom C++ programs? My gut feel is that Net SNMP is how people do this, but I'd like other's input and experience before I make a decision.

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  • Good, simple reasons for having a multiple environments

    - by smp7d
    Throughout my career I had worked at companies that had a collection of different environments for different purposes. We always had more or less our desktop environment, a test environment, a QA environment, a staging environment and a production environment. This went for both servers/applications and any data sources we were using. When I started at my current company I found that 90% of the apps were either developed on a desktop environment against production data sources or developed directly on the production server depending on the platform. I wasn't phased because I was hired in part to make changes to improve the way the development team functioned, which was clear from my interview process. We slowly started to turn the philosophy and pretty soon, most of the apps could be run in either a desktop, test or production environment. Not too long after that staging came around as well. Now most of our developers see the benefit of this methodology and defend it vigilantly. However, we have a number of legacy apps that never got migrated. We also have a number of legacy programmers who think of this as a waste of time. Unfortunately, we got lip service but never full buy-in from management. We got what we thought was a commitment to invest substantially in this about a year ago, but nothing materialized despite the considerable planning that we put into it. Now we are finding that we need more and more environments. We need help from the server/network administration teams for setup and we need participation from the business stakeholders to support the release cycle. We are at a place now where a project can function what I consider "normally" only if you have the right people on the project and the time to set up the proper environments. I'd love to present a complete argument, but management really has no time and interest in hearing me out until there is a critical issue. I cant really articulate the benefits simply as it always just seemed second nature to me. I was wondering if there are any good, simple, irrefutable reasons for the separation of environments that would get managers with no development experience to get behind this idea. Are there any good resources/literature on the topic?

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  • Software monetization that is not evil

    - by t0x1n
    I have a free open-source project with around 800K downloads to date. I've been contacted by some monetization companies from time to time and turned them down, since I didn't want toolbar malware associated with my software. I was wondering however, is there a non-evil way to monetize software ? Here are the options as I know them: Add a donation button. I don't feel comfortable with that as I really don't need "donations" - I'm paid quite well. Donating users may feel entitled to support etc. (see the second to last bullet) Add ads inside your application. In the web that may be acceptable, but in a desktop program it looks incredibly lame. Charge a small amount for each download. This model works well in the mobile world, but I suspect no one will go for it on the desktop. It doesn't mix well with open source, though I suppose I could charge only for the binaries (most users won't go to the hassle of compiling the sources). People may expect support etc. after having explicitly paid (see next bullet). Make money off a service / community / support associated with the program. This is one route I definitely don't want to take, I don't want any sort of hassle beyond coding. I assure you, the program is top notch (albeit simple) and I'm not aware of any bugs as of yet (there are support forums and blog comments where users may report them). It is also very simple, documented, and discoverable so I do think I have a case for supplying it "as is". Add affiliate suggestions to your installer. If you use a monetization company, you lose control over what they propose. Unless you can establish some sort of strong trust with the company to supply quality suggestions (I sincerely doubt it), I can't have that. Choosing your own affiliate (e.g. directly suggesting Google Toolbar) is possibly the only viable solution to my mind. Problem is, where do I find a solid affiliate that could actually give value to the user rather than infect his computer with crapware? I thought maybe Babylon (not the toolbar of course, I hate toolbars)?

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  • How to handle interruptions in developer work without losing concentration? [closed]

    - by tomaszs
    I work as a developer for some years now. Mainly the issue why it's antisocial work is because you need to spend much time programming. I've been always the kind of developer who likes to cut off from any sources of distraction and spend several hours on project because in this way i (as i hope) do it faster. There are also other kinds of developers, more social that can chat, read, watch movies while development and they are ok with this and don't hesitate to be interrupted in their work in any time and come back to the project without any problem. For me any distraction is source of frustration because i need to spend substantial time to load my mind with all info about the project and to concentrate back on the tasks. I always thought it's better to do this that way because project is completed faster. But it makes some things difficult: it's hard to chat with someone who needs to have some important info: because you are a bit frustrated when you know you loose your Zen. And sometimes its more important to chat with someone than to loose Zen. Well.. mostly in any other kind of work the ability to be "multitask" is very important. But as a developer and as a person it's also very important to stay social. And i see now that the problem of concentration makes it difficult to make the right chose: the cost of maintaining concentration is just sometimes so damn high! So is it only me that i have so little concentration skills so any interruption is for me a big deal? Maybe it's just i have so bad memory so that i dont remember all issues of a project so long? Or maybe i develop the project in a fashion that requires me to store so much info on my mind only to be able to start working with code? Or should i just accept that being more social will make me finish project slower and in the fashion that i personally consider non 100% productive? And it's just normal thing and i should just accept it and start to live like any other person who has many works and don't assume that programming is in any case other than any other work and i just do fuzz about the whole concentration thing? This is question for mid-pro developers. I think you was having the same dillema in your life. I would be glad if you could help me take the right road here because it's just driving me and i suppose people i work with crazy for years.

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  • Gamification in the enterprise updates, September edition

    - by erikanollwebb
    Things have been a little busy here at GamifyOracle.  Last week, I attended a small conference in San Diego on Enterprise Gamification.  Mario Herger of SAP, Matt Landes of Google and I were on a panel discussion about how to introduce and advocate gamification in your organization.  I gave a talk as well as a workshop on gamification.  The workshop was a new concept, to take our Design Jam from Applications User Experience and try it with people outside of user experience.  I have to say, the whole thing was a great success, in great part because I had some expert help from Teena Singh from Apps UX.  We took a flow from expense reporting and created a scenario about sales reps who are on the road a lot and how we needed them to get their expense reports filed by the end of the fiscal year.  We divided the attendees into groups and gave them a little over two hours to work out how they might use game mechanics to gamify the flows.   We even took the opportunity to re-use the app our fab dev team in our Mexico Development Center put together to gamify the event including badges, points, prizes and a leaderboard.  Since I am a firm believer that you can't gamify everything (or at least, not everything well), I focused my talk prior to the workshop on when it works, and when it might not, including pitfalls to gamifying badly.  I was impressed that the teams all considered what might go wrong with gamifying expenses and built into their designs some protections against that.  I can't wait to take this concept on the road again, it really was a fun day. Now that we have gotten through that set of events, we're wildly working on our next project for next week.  I'm doing a focus group at Oracle OpenWorld on Gamification in the Enterprise.  To do that, Andrea Cantu and I are trying to kill as many trees as possible while we work out some gamification concepts to present (see proof below!).  It should be a great event and I'm hoping we learn a lot about what our customers think about the use of gamification in their companies and in the products they use. So that's the news so far from GamifyOracle land.  I'll try to get more out about those events and more after next week. And if you will be at OOW, ping me and we can discuss in person!  I'd love to know what everyone is thinking in the area.

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  • Stop trying to be perfect

    - by Kyle Burns
    Yes, Bob is my uncle too.  I also think the points in the Manifesto for Software Craftsmanship (manifesto.softwarecraftsmanship.org) are all great.  What amazes me is that tend to confuse the term “well crafted” with “perfect”.  I'm about to say something that will make Quality Assurance managers and many development types as well until you think about it as a craftsman – “Stop trying to be perfect”. Now let me explain what I mean.  Building software, as with building almost anything, often involves a series of trade-offs where either one undesired characteristic is accepted as necessary to achieve another desired one (or maybe stave off one that is even less desirable) or a desirable characteristic is sacrificed for the same reasons.  This implies that perfection itself is unattainable.  What is attainable is “sufficient” and I think that this really goes to the heart both of what people are trying to do with Agile and with the craftsmanship movement.  Simply put, sufficient software drives the greatest business value.   I've been in many meetings where “how can we keep anything from ever going wrong” has become the thing that holds us in analysis paralysis.  I've also been the guy trying way too hard to perfect some function to make sure that every edge case is accounted for.  Somewhere in there, something a drill instructor said while I was in boot camp occurred to me.  In response to being asked a question by another recruit having to do with some edge case (I can barely remember the context), he said “What if grasshoppers had machine guns?  Would the birds still **** with them?”  It sounds funny, but there's a lot of wisdom in those words.   “Sufficient” is different for every situation and it’s important to understand what sufficient means in the context of the work you’re doing.  If I’m writing a timesheet application (and please shoot me if I am), I’m going to have a much higher tolerance for imperfection than if you’re writing software to control life support systems on spacecraft.  I’m also likely to have less need for high volume performance than if you’re writing software to control stock trading transactions.   I’d encourage anyone who has read this far to instead of trying to be perfect, try to create software that is sufficient in every way.  If you’re working to make a component that is sufficient “better”, ask yourself if there is any component left that is not yet sufficient.  If the answer is “yes” you’re working on the wrong thing and need to adjust.  If the answer is “no”, why aren’t you shipping and delivering business value?

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  • Best Creational Pattern for loggers in a multi-threaded system?

    - by Dipan Mehta
    This is a follow up question on my past questions : Concurrency pattern of logger in multithreaded application As suggested by others, I am putting this question separately. As the learning from the last question. In a multi-threaded environment, the logger should be made thread safe and probably asynchronous (where in messages are queued while a background thread does writing releasing the requesting object thread). The logger could be signleton or it can be a per-group logger which is a generalization of the above. Now, the question that arise is how does logger should be assigned to the object? There are two options I can think of: 1. Object requesting for the logger: Should each of the object call some global API such as get_logger()? Such an API returns "the" singleton or the group logger. However, I feel this involves assumption about the Application environment to implement the logger -which I think is some kind of coupling. If the same object needs to be used by other application - this new application also need to implement such a method. 2. Assign logger through some known API The other alternative approach is to create a kind of virtual class which is implemented by application based on App's own structure and assign the object sometime in the constructor. This is more generalized method. Unfortunately, when there are so many objects - and rather a tree of objects passing on the logger objects to each level is quite messy. My question is there a better way to do this? If you need to pick any one of the above, which approach is would you pick and why? Other questions remain open about how to configure them: How do objects' names or ID are assigned so that will be used for printing on the log messages (as the module names) How do these objects find the appropriate properties (such as log levels, and other such parameters) In the first approach, the central API needs to deal with all this varieties. In the second approach - there needs to be additional work. Hence, I want to understand from the real experience of people, as to how to write logger effectively in such an environment.

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  • On the art of self-promotion

    - by Tony Davis
    I attended Brent Ozar's Building the Fastest SQL Servers session at Tech Ed last week, and found myself engulfed in a 'perfect storm' of excellent technical and presentational skills coupled with an astute awareness of the value of promoting one's work. I spend a lot of time at such events talking to developers and DBAs about the value of blogging and writing articles, and my impression is that some could benefit from a touch less modesty and a little more self-promotion. I sense a reticence in many would-be writers. Is what I have to say important enough? Haven't far more qualified and established commentators, MVPs and so on, already said it? While it's a good idea to pick reasonably fresh and interesting topics, it's more important not to let such fears lead to writer's block. In the eyes of any future employer, your published writing is an extension of your resume. They will not care that a certain MVP knows how to solve problem x, but they will be very interested to see that you have tackled that same problem, and solved it in your own way, and described the process in your own voice. In your current job, your writing is one of the ways you can express to your peers, and to the organization as a whole, the value of what you contribute. Many Developers and DBAs seem to rely on the idea that their work will speak for itself, and that their skill shines out from it. Unfortunately, this isn't always true. Many Development DBAs, for example, will be painfully aware of the massive effort involved in tuning and adding resilience to rapidly developed applications. However, others in the organization who are unaware of what's involved in getting an application that is 'done' ready for production may dismiss such efforts as fussiness or conservatism. At the dark end of the development cycle, chickens come home to roost, but their droppings tend to land on those trying to clear up the mess. My advice is this: next time you fix a bug or improve the resilience or performance of a database or application, make sure that you use team meetings, informal discussions and so on to ensure that people understand what the problem was and what you had to do to fix it. Use your blog to describe, generally, the process you adopted, the resources you used and the insights that came from your work. Encourage your colleagues to do the same. By spreading the art of self-promotion to everyone involved in an IT project, we get a better idea of the extent of the work and the value of the contribution of all the team members. As always, we'd love to hear what you think. This very week, Simple-talk launches its new blogging platform. If any of this has moved you to 'throw your hat into the ring', drop us a mail at [email protected]. Cheers, Tony.

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  • On the art of self-promotion

    - by Tony Davis
    I attended Brent Ozar’s Building the Fastest SQL Servers session at Tech Ed last week, and found myself engulfed in a ‘perfect storm’ of excellent technical and presentational skills coupled with an astute awareness of the value of promoting one’s work. I spend a lot of time at such events talking to developers and DBAs about the value of blogging and writing articles, and my impression is that some could benefit from a touch less modesty and a little more self-promotion. I sense a reticence in many would-be writers. Is what I have to say important enough? Haven’t far more qualified and established commentators, MVPs and so on, already said it? While it’s a good idea to pick reasonably fresh and interesting topics, it’s more important not to let such fears lead to writer’s block. In the eyes of any future employer, your published writing is an extension of your resume. They will not care that a certain MVP knows how to solve problem x, but they will be very interested to see that you have tackled that same problem, and solved it in your own way, and described the process in your own voice. In your current job, your writing is one of the ways you can express to your peers, and to the organization as a whole, the value of what you contribute. Many Developers and DBAs seem to rely on the idea that their work will speak for itself, and that their skill shines out from it. Unfortunately, this isn’t always true. Many Development DBAs, for example, will be painfully aware of the massive effort involved in tuning and adding resilience to rapidly developed applications. However, others in the organization who are unaware of what’s involved in getting an application that is ‘done’ ready for production may dismiss such efforts as fussiness or conservatism. At the dark end of the development cycle, chickens come home to roost, but their droppings tend to land on those trying to clear up the mess. My advice is this: next time you fix a bug or improve the resilience or performance of a database or application, make sure that you use team meetings, informal discussions and so on to ensure that people understand what the problem was and what you had to do to fix it. Use your blog to describe, generally, the process you adopted, the resources you used and the insights that came from your work. Encourage your colleagues to do the same. By spreading the art of self-promotion to everyone involved in an IT project, we get a better idea of the extent of the work and the value of the contribution of all the team members. As always, we’d love to hear what you think. This very week, Simple-talk launches its new blogging platform. If any of this has moved you to ‘throw your hat into the ring’, drop us a mail at [email protected]. Cheers, Tony.

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  • XNA Moddable Game - Architecture Design and Reflection

    - by David K
    I've decided to embark on an XNA moddable game project of a simple rogue style. For all purposes of this question, I'm going to not be using a scripting engine, but rather allow modders to directly compile assemblies that are loaded by the game at run time. I know about the security problems this may raise. So in order to expose the moddable content, I have gone about creating a generic project in XNA called MyModel. This contains a number of interfaces that all inherit from IPlugin, such as IGameSystem, IRenderingSystem, IHud, IInputSystem etc. Then I've created another project called MyRogueModel. This references MyModel project, and holds interfaces such as IMonster, IPlayer, IDungeonGenerator, IInventorySystem. More rogue specific interfaces, but again, all interfaces in this project inherit from IPlugin. Then finally, I've created another project called MyRogueGame, that references both MyModel and MyRogueModel projects. This project will be the game that you run and play. Here I have put the actual implementation of the Monster, DungeonGenerator, InputSystem and RenderingSystem classes. This project will also scan the mods directory during run time and load any IPlugins it finds using reflection and override anything it finds from the default. For example if it finds a new implementation of the DungeonGenerator it will use that one instead. Now my question is, in order to get this far, I have effectively 2 projects that contain nothing but interfaces... which seems a little... strange ? For people to create mods for the game, I would give them both the MyModel and MyRogueModel assemblies in which they would reference. I'm not sure whether this is the right way to do it, but my reasoning goes as follows : If I write 1 input system, I can use it in any game I write. If I create 3 rogue like games, and a modder writes 1 rendering system, that modder could use the rendering system for all 3 games, because it all comes from the MyModel project. I come from a more web based C# role, so having empty interface projects doesn't seem wrong, its just something I haven't done before. Before I embark on something that might be crazy, I'd just like to know whether this is a foolish idea and whether there's a better (or established) design principle I should be following ?

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  • TechEd 2012: Recap

    - by Tim Murphy
    TechEd this week was a great experience and I wanted to wrap it up with a summary post. First let me say a thank you to John and Jeff from GWB for supplying power, connectivity and a place to work in between sessions.  The blogging hub was a great experience in itself.  Getting to talk with other bloggers and other conference goers turned into a series of interesting conversations.  And where else can you almost end up in the day 1 highlights video? The sessions at TechEd were a mixed bag of value.  The Keynotes rocked, both figuratively and literally and most of the sessions that I want to were a good experience and had gems of information to take away.  There were a few exceptions though.  A couple of the sessions turned out to be sales jobs.  Nothing turns me off more than that (there will be some really honest comments on those surveys). TechEd re-enforced for me that much of the value is not in the sessions, but in the networking opportunities. I got to talk with several Microsoft team members and MVPs as well as some of the vendor representative for companies like Inrule and ComponentOne. Also got to expand both my local and extended community with discussions at meal times and waiting for sessions to start. I think this is one of the benefits that a lot of people don’t take advantage of in these conferences that should be a bigger part of the advertising. Exposure to a wide variety of topics, many of which I had not been able to make time for up to this point was envigorating.  The list of topic includes: Office 365, Windows Server 2012, Windows 8, Metro, Azure.  I can’t wait to get back to work and dig into these subjects in more depth. The one complaint that I had and heard from other attendees was that there weren’t enough sessions that were actually about development.  I realize that TechEd started as an event for IT Pros, but there needs to be more value for the Devs.  It all went by too fast and it will take a couple more days to digest the material, but the batteries are and I’m ready to leverage what I’ve learned.  Hopefully we will do it again next year. del.icio.us Tags: TechEd,TechEd 2012

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  • Upstart: How does rc job work / order of (contradicting) "start on ..." and "stop on ..." stanzas

    - by Binarus
    Hi, I just can't understand how Upstart's rc job definition in Natty 11.04 works. To illustrate the problem, here is the definition (empty lines and comments are left out): start on runlevel [0123456] stop on runlevel [!$RUNLEVEL] export RUNLEVEL export PREVLEVEL console output env INIT_VERBOSE task exec /etc/init.d/rc $RUNLEVEL Let's suppose we currently are in runlevel 2 and the rc job is stopped (that is exactly the situation after booting my box and logging in via SSH). Now, let's assume that the system switches to runlevel 3, for example due to a command like "telinit 3" given by root. What will happen to the rc job? Obviously, the rc job will be started since it is currently stopped and the event runlevel 3 is matching the start events. But from now on, things are unclear to me: According to the manual $RUNLEVEL evaluates to the new runlevel when the job is started (that means 3 in our example). Therefore, the next stanza "stop on runlevel [!$RUNLEVEL]" translates to "stop on runlevel [!3]"; that means we have a first stanza which will trigger the job, but the second stanza will never stop the job and seems to be useless. Since I know that the Ubuntu / Upstart people won't do useless things, I must be heavily misunderstanding something. I would be grateful for any explanation. While trying to understand this, an additional question came to my mind. If I had contradicting start and stop triggers, for example start on foo stop on foo what would happen? I swear I never will do that, but I am nevertheless very interested in how Upstart handles that on the theoretical level. Thank you very much! Editing the question as a reaction on geekosaur's first answer: I can see the parallelism, but it is not that easy (at least, not to me). Let's assume the job aurrently is still running, and a new runlevel event comes in (of course, the new runlevel is different from the current one). Then, the following should happen: 1) The job is single instance. That means that "start on ..." won't be triggered since the job is currently running; $RUNLEVEL is not touched. 2) "stop on ..." will be triggered since the new runlevel is different from $RUNLEVEL, so the job will be aborted. 3) Now, the job is stopped and waiting. I can't see how it is restarted with the new runlevel. AFAIK, initctl emits events only once, so "start on ..." won't be triggered and the new runlevel won't be entered. I know that I still misunderstanding something, and I am grateful for explanations. Thank you very much!

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  • CAM v2.0 ships – all new foundation version

    - by drrwebber
    The latest release of the CAM editor toolset is now available on Sourceforge.net – search NIEM. In this all new version the support from Oracle has enabled a transformation of the editor underpinning Java framework and results in 3x performance improvement and 50% better memory utilization. The result of nearly six months of improvements are catalogued in the release notes. http://sourceforge.net/projects/camprocessor/files/CAM%20Editor/Releases/2.0/CAM_Editor_2-0_Release_Notes.pdf/download However here I’d like to talk about the strategic vision and highlight specific new go to features that make a difference for exchange schema designers and with a focus on the NIEM community. So why is this a foundation version? Basically the new drag and drop designer tool allows you to tailor your own dictionary collection of components and then simply select and position those into your resulting exchange structure. This is true global reuse enabled from a canonical domain dictionary collection. So instead of grappling with XSD Schema syntax, or UML model nuances – this is straightforward direct WYSIWYG visual engineering – using familiar sets of business components. Then the toolkit writes the complex XSD Schema for you, along with test samples, documentation, XMI/UML models, Mindmaps and more. So how do you get a set of business components? The toolkit allows you to harvest these from existing schema collections or enterprise data models, or as in the case of NIEM, existing domain dictionary collections. I’ve been using this for the latest IEEE/OASIS/NIST initiative on a Common Data Format (CDF) for elections management systems. So you can download those from OASIS and see how this can transform how you build actual business exchanges – improving the quality, consistency and usability – and dramatically allowing automated generation of artifacts you only dreamed of before – such as a model of your entire major exchange collection components. http://www.oasis-open.org/committees/documents.php?wg_abbrev=election So what we have here is a foundation version – setting the scene and the basis for changing how people can generate and manage information exchanges. A foundation built using the OASIS CAM standard combined with aspects of the NIEM Naming and Design Rules and the UN/CEFACT Core Components specifications and emerging work on OASIS CIQ name and address and ANSI/ISO code list schema. We still have a raft of work to do to integrate this into SOA best practices and extend the dictionary capabilities to assist true community development. Answering questions such as: - How good is my canonical component collection? - How much reuse is really occurring? - What inconsistencies and extensions are there in the dictionary components? Expect us to begin tackling these areas now that the foundation is in place. The immediate need is to develop training and self-start materials – so we will be focusing there for the next couple of months and especially leading up to the IJIS industry event in July in New Jersey, and the NIEM NTE event in August in Philadelphia. http://sourceforge.net/projects/camprocessor

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  • Am I deluding myself? Business analyst transition to programmer

    - by Ryan
    Current job: Working as the lead business analyst for a Big 4 firm, leading a team of developers and testers working on a large scale re-platforming project (4 onshore dev, 4 offshore devs, several onshore/offshore testers). Also work in a similar capacity on other smaller scale projects. Extent of my role: Gathering/writing out requirements, creating functional specifications, designing the UI (basically mapping out all front-end aspects of the system), working closely with devs to communicate/clarify requirements and come up with solutions when we hit roadblocks, writing test cases (and doing much of the testing), working with senior management and key stakeholders, managing beta testers, creating user guides and leading training sessions, providing key technical support. I also write quite a few macros in Excel using VBA (several of my macros are now used across the entire firm, so there are maybe around 1000 people using them) and use SQL on a daily basis, both on the SQL compact files the program relies on, our SQL Server data and any Access databases I create. The developers feel that I am quite good in this role because I understand a lot about programming, inherent system limitations, structure of the databases, etc so it's easier for me to communicate ideas and come up with suggestions when we face problems. What really interests me is developing software. I do a fair amount of programming in VBA and have been wanting to learn C# for awhile (the dev team uses C# - I review code occasionally for my own sake but have not had any practical experience using it). I'm interested in not just the business process but also the technical side of things, so the traditional BA role doesn't really whet my appetite for the kind of stuff I want to do. Right now I have a few small projects that managers have given me and I'm finding new ways to do them (like building custom Access applications), so there's a bit here and there to keep me interested. My question is this: what I would like to do is create custom Excel or Access applications for small businesses as a freelance business (working as a one-man shop; maybe having an occasional contractor depending on a project's complexity). This would obviously start out as a part-time venture while I have a day job, but eventually become a full-time job. Am I deluding myself to thinking I can go from BA/part-time VBA programmer to making a full-time go of a freelance business (where I would be starting out just writing custom Excel/Access apps in VBA)? Or is this type of thing not usually attempted until someone gains years of full-time programming experience? And is there even a market for these types of applications amongst small businesses (and maybe medium-sized) businesses?

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  • ArchBeat Link-o-Rama for November 16, 2012

    - by Bob Rhubart
    X.509 Certificate Revocation Checking Using OCSP protocol with Oracle WebLogic Server 12c | Abhijit Patil Abhijit Patil's article focuses on how to use X.509 Certificate Revocation Checking Functionality with the OCSP protocol to validate in-bound certificates. Although this article focuses on inbound OCSP validation using OCSP, Oracle WebLogic Server 12c also supports outbound OCSP validation. Leveraging Oracle Scorecard and Strategy Management for Everyday BI Needs "Oracle Scorecard and Strategy Management (OSSM) is built-upon the premise that a scorecard system should not be separate from the BI system, like many comparable tools are today," says author Kevin McGinely. "Instead of a separate application with its own data, its own data definitions, and its own front-end, Oracle made the choice to integrate OSSM directly into OBIEE." Applying BI for personal productivity recognition and gamification | Capgemini Oracle Blog "It is quite obvious that if you want people to participate you need an appealing and intuitive user interface," says Capgemini's Henk Vermeulen in this interesting exploration of gamification in the enterprise. Build and release OSB projects with Maven | Edwin Biemond "With Maven we are able to build and deploy OSB projects," says Oracle ACE Edwin Biemond. "The artifacts generated by Maven called snaphosts and releases can be automatically uploaded to a software repository. These versioned OSB jars can then be downloaded by the OSB Servers and deployed." Biemond shows you how in this detailed technical post. ADF Generator for Dynamic ADF BC and ADF UI | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis' post is an extension of his OOW12 presentation, "Oracle ADF Implementations Around the Globe: Best Practices," and includes the sample application he promised to share. Service-oriented organizations have a head start in the cloud race | ZDNet ZDNet SOA blogger Joe McKendrick offers a snapshot of a recent report Forrester analyst James Staten. Oracle Fusion Middleware Security: X509 Fallback to Form | Debasish BhattacharyaOracle Fusion Middleware A-Team architect Debasish Bhattacharya shares a solution that resulted from brainstorming with colleagues Chris Johnson and Brian Eidelman. "The solution is not very difficult," says Bhattacharya, "though it needs some additional configurations and coding." It's all presented in this detailed post. Agile Architecture | David Sprott "There is ample evidence that Agile Architecture is a primary contributor to business agility, yet we do not have a well understood architecture management system that integrates with Agile methods," observes David Sprott in this extensive post. Thought for the Day "Operating systems are like underwear — nobody really wants to look at them." — Bill Joy Source: SoftwareQuotes.com

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  • best way to "introduce" OOP/OOD to team of experienced C++ engineers

    - by DXM
    I am looking for an efficient way, that also doesn't come off as an insult, to introduce OOP concepts to existing team members? My teammates are not new to OO languages. We've been doing C++/C# for a long time so technology itself is familiar. However, I look around and without major infusion of effort (mostly in the form of code reviews), it seems what we are producing is C code that happens to be inside classes. There's almost no use of single responsibility principle, abstractions or attempts to minimize coupling, just to name a few. I've seen classes that don't have a constructor but get memset to 0 every time they are instantiated. But every time I bring up OOP, everyone always nods and makes it seem like they know exactly what I'm talking about. Knowing the concepts is good, but we (some more than others) seem to have very hard time applying them when it comes to delivering actual work. Code reviews have been very helpful but the problem with code reviews is that they only occur after the fact so to some it seems we end up rewriting (it's mostly refactoring, but still takes lots of time) code that was just written. Also code reviews only give feedback to an individual engineer, not the entire team. I am toying with the idea of doing a presentation (or a series) and try to bring up OOP again along with some examples of existing code that could've been written better and could be refactored. I could use some really old projects that no one owns anymore so at least that part shouldn't be a sensitive issue. However, will this work? As I said most people have done C++ for a long time so my guess is that a) they'll sit there thinking why I'm telling them stuff they already know or b) they might actually take it as an insult because I'm telling them they don't know how to do the job they've been doing for years if not decades. Is there another approach which would reach broader audience than a code review would, but at the same time wouldn't feel like a punishment lecture? I'm not a fresh kid out of college who has utopian ideals of perfectly designed code and I don't expect that from anyone. The reason I'm writing this is because I just did a review of a person who actually had decent high-level design on paper. However if you picture classes: A - B - C - D, in the code B, C and D all implement almost the same public interface and B/C have one liner functions so that top-most class A is doing absolutely all the work (down to memory management, string parsing, setup negotiations...) primarily in 4 mongo methods and, for all intents and purposes, calls almost directly into D. Update: I'm a tech lead(6 months in this role) and do have full support of the group manager. We are working on a very mature product and maintenance costs are definitely letting themselves be known.

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  • Grub rescue - error: unknown filesystem

    - by user53817
    I have a multiboot system set up. The system has three drives. Multiboot is configured with Windows XP, Windows 7, and Ubuntu - all on the first drive. I had a lot of unpartitioned space left on the drive and was reserving it for adding other OSes and for storing files there in the future. One day I went ahead and downloaded Partition Wizard and created a logical NTFS partition from within Windows 7, still some unpartitioned space left over. Everything worked fine, until I rebooted the computer a few days later. Now I'm getting: error: unknown filesystem. grub rescue First of all I was surprised not to find any kind of help command, by trying: help, ?, man, --help, -h, bash, cmd, etc. Now I'm stuck with non-bootable system. I have started researching the issue and finding that people usually recommend to boot to a Live CD and fix the issue from there. Is there a way to fix this issue from within grub rescue without the need for Live CD? UPDATE By following the steps from persist commands typed to grub rescue, I was able to boot to initramfs prompt. But not anywhere further than that. So far from reading the manual on grub rescue, I was able to see my drives and partitions using ls command. For the first hard drive I see the following: (hd0) (hd0,msdos6) (hd0,msdos5) (hd0,msdos2) (hd0,msdos1) I now know that (hd0,msdos6) contains Linux on it, since ls (hd0,msdos6)/ lists directories. Others will give "error: unknown filesystem." UPDATE 2 After the following commands I am now getting to the boot menu and can boot into Windows 7 and Ubuntu, but upon reboot I have to repeat these steps. ls ls (hd0,msdos6)/ set root=(hd0,msdos6) ls / set prefix=(hd0,msdos6)/boot/grub insmod /boot/grub/linux.mod normal UPDATE 3 Thanks Shashank Singh, with your instructions I have simplified my steps to the following. I have learned from you that I can replace msdos6 with just a 6 and that I can just do insmod normal instead of insmod /boot/grub/linux.mod. Now I just need to figure out how to save this settings from within grub itself, without booting into any OS. set root=(hd0,6) set prefix=(hd0,6)/boot/grub insmod normal normal UPDATE 4 Well, it seems like it is a requirement to boot into Linux. After booting into Ubuntu I have performed the following steps described in the manual: sudo update-grub udo grub-install /dev/sda This did not resolve the issue. I still get the grub rescue prompt. What do I need to do to permanently fix it? I have also learned that drive numbers as in hd0 need to be translated to drive letters as in /dev/sda for some commands. hd1 would be sdb, hd2 would be sdc, and so on. Partitions listed in grub as (hd0,msdos6) would be translated to /dev/sda6.

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  • The Solution

    - by Patrick Liekhus
    So I recently attended a class about time management as well as read the book “The Seven Habits of Highly Effective People” by Stephen Covey.  Both have been instrumental in helping me get my priorities aligned as well as keep me focused. The reason I bring this up is that it gave me a great idea for a small application with which to create a great technical stack solution that would be easy to demo and explain.  Therefore, the project from this point forward with be the Liekhus.TimeTracker application which will bring some the time management skills that I have acquired into a technical implementation.  The idea is rather simple, but leverages some of the basic principles of Covey along with some of the worksheets that I garnered from class.  The basics are as such: 1) a plan is a must have and 2) write it down!  A plan not written down is just an idea.  How many times have you had an idea that didn’t materialize?  Exactly.  Hence why I am writing it all down now! The worksheet consists of a few simple columns that I will outline below as well as some modifications that I made according to the Covey habits.  The worksheet looks like the following: Status Issue Area CQ Notes P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   The idea is really simple and straightforward; you write down all your tasks and keep track of them along the way.  The status stands for (P)ending, (F)inished or (L)ater.  You write a quick title for the issue and select the CQ (Covey Quadrant) with which the issue occurs.  The notes section is for things that happen while you are working through the issue.  And last, but not least, is the Area column that I added as a way to identify the Role or Area of your life that this task falls within based upon Covey’s teachings. The second part of this application is a simple phone log that allows you to track your phone conversations throughout the day.  All of this is currently done on a sheet of paper, but being involved in technology, I want it to have bells and whistles.  Therefore, this is my simple idea for a project that will allow me to test my theories about coding and implementations.  Stay tuned as the next session will be flushing out the concept and coming up with user stories to begin the SCRUM process. Thanks

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  • Business Insight, IT Execution: 9 Project Management Tips

    - by Sylvie MacKenzie, PMP
    Excerpt from Profit Magazine - by David Rosenbaum When Marcos Baccetto was first asked to be the business-side project lead on Eaton Corporation’s Vehicle Group South America (VGSA) Oracle project, the operations services manager responsible for running manufacturing was, he confesses, “a little afraid” because of his lack of IT experience. Today, Baccetto calls the project “a fantastic experience,” and he is a true believer in the benefits of a close relationship between IT implementers and their line-of-business peers. Through his partnership with Jesiele Lima, then VGSA IT manager, Baccetto and Eaton’s South American operations team came to understand several important principles of business and IT. Here he shares nine tips managers should consider when working on an enterprise technology project. 1. Make it a business project, not an IT project. All levels of functional management must have ownership, responsibility, and accountability for the success of the implementation. 2. Share responsibility. Business owners should sign off on tests and data conversion. 3. Clean your data. Dedicating a team to improve core data quality prior to project launch can be a significant time-saver. 4. Select resources properly. Have functional people who can translate business needs to IT and can influence organizational change. 5. Manage scope. Follow project management methodologies and disciplines. 6. Adopt common processes, global solutions. Avoid customized, local solutions. The big-picture business goals can get lost in the details. 7. Implement processes prior to the go-live date. Change management can be key. Keep the workforce informed and train users in advance. 8. Define metrics milestones. Assume there will be a crisis during deployment. Having baseline metrics to compare against will help implementers keep their cool—and the project moving forward. 9. The sponsor’s commitment is critical. It is needed to support the truly difficult decisions.

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  • How does rc job work / order of (contradicting) "start on ..." and "stop on ..." stanzas

    - by Binarus
    Hi, I just can't understand how Upstart's rc job definition in Natty 11.04 works. To illustrate the problem, here is the definition (empty lines and comments are left out): start on runlevel [0123456] stop on runlevel [!$RUNLEVEL] export RUNLEVEL export PREVLEVEL console output env INIT_VERBOSE task exec /etc/init.d/rc $RUNLEVEL Let's suppose we currently are in runlevel 2 and the rc job is stopped (that is exactly the situation after booting my box and logging in via SSH). Now, let's assume that the system switches to runlevel 3, for example due to a command like "telinit 3" given by root. What will happen to the rc job? Obviously, the rc job will be started since it is currently stopped and the event runlevel 3 is matching the start events. But from now on, things are unclear to me: According to the manual $RUNLEVEL evaluates to the new runlevel when the job is started (that means 3 in our example). Therefore, the next stanza "stop on runlevel [!$RUNLEVEL]" translates to "stop on runlevel [!3]"; that means we have a first stanza which will trigger the job, but the second stanza will never stop the job and seems to be useless. Since I know that the Ubuntu / Upstart people won't do useless things, I must be heavily misunderstanding something. I would be grateful for any explanation. While trying to understand this, an additional question came to my mind. If I had contradicting start and stop triggers, for example start on foo stop on foo what would happen? I swear I never will do that, but I am nevertheless very interested in how Upstart handles that on the theoretical level. Thank you very much! Editing the question as a reaction on geekosaur's first answer: I can see the parallelism, but it is not that easy (at least, not to me). Let's assume the job aurrently is still running, and a new runlevel event comes in (of course, the new runlevel is different from the current one). Then, the following should happen: 1) The job is single instance. That means that "start on ..." won't be triggered since the job is currently running; $RUNLEVEL is not touched. 2) "stop on ..." will be triggered since the new runlevel is different from $RUNLEVEL, so the job will be aborted. 3) Now, the job is stopped and waiting. I can't see how it is restarted with the new runlevel. AFAIK, initctl emits events only once, so "start on ..." won't be triggered and the new runlevel won't be entered. I know that I still misunderstanding something, and I am grateful for explanations. Thank you very much!

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  • 6 Ways to Modernize Your Customer Experience

    - by Mike Stiles
    If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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  • Commerce, Anyway You Want It

    - by David Dorf
    I believe our industry is finally starting to realize the importance of letting consumers determine how, when, and where to interact with retailers.  Over the last few months I've seen several articles discussing the importance of removing the barriers between existing channels. Paula Rosenblum of RSR first brought the term omni-channel to my attention back in September. She stated, "omni-channel retail isn’t the merging of channels – rather, it’s the use of all possible channels (present and future) to enhance the customer experience in a profitable way." I added to her thoughts in this blog posting in which I said, "For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways." More recently Brian Walker of Gartner suggested we stop using the term multi-channel and begin thinking more about consumer touch-points. "It is time for organizations to leave their channel-oriented ways behind, and enter the era of agile commerce--optimizing their people, processes and technology to serve today's empowered, ever-connected customers across this rapidly evolving set of customer touch points." Now Jason Goldberg, better known as RetailGeek, says we should start breaking down the channel silos by re-casting the VP of E-Commerce as the VP of Digital Marketing, and change his/her focus to driving sales across all channels using digital media. This logic is based on the fact that consumers switch between channels, or touch-points as Brian prefers, as part of their larger buying process. Today's smart consumer leverages the Web, mobile, and stores to provide the best shopping experience, so retailers need to make this easier. Regardless of what we call it, the key take-away is that "multi-channel" is not only an antiquated term but also an idea who's time has passed.  Today, retailers must look at e-commerce, m-commerce, f-commerce, catalogs, and traditional store sales collectively and through the consumers' eyes.  The goal is not to drive sales through each channel but rather to just drive sales -- using whatever method the customer prefers.  There really should be just one cart.

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  • Customer Experience and BPM – From Efficiency to Engagement

    - by Ajay Khanna
    Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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  • More on PHP and Oracle 11gR2 Improvements to Client Result Caching

    - by christopher.jones
    Oracle 11.2 brought several improvements to Client Result Caching. CRC is way for the results of queries to be cached in the database client process for reuse.  In an Oracle OpenWorld presentation "Best Practices for Developing Performant Application" my colleague Luxi Chidambaran had a (non-PHP generated) graph for the Niles benchmark that shows a DB CPU reduction up to 600% and response times up to 22% faster when using CRC. Sometimes CRC is called the "Consistent Client Cache" because Oracle automatically invalidates the cache if table data is changed.  This makes it easy to use without needing application logic rewrites. There are a few simple database settings to turn on and tune CRC, so management is also easy. PHP OCI8 as a "client" of the database can use CRC.  The cache is per-process, so plan carefully before caching large data sets.  Tables that are candidates for caching are look-up tables where the network transfer cost dominates. CRC is really easy in 11.2 - I'll get to that in a moment.  It was also pretty easy in Oracle 11.1 but it needed some tiny application changes.  In PHP it was used like: $s = oci_parse($c, "select /*+ result_cache */ * from employees"); oci_execute($s, OCI_NO_AUTO_COMMIT); // Use OCI_DEFAULT in OCI8 <= 1.3 oci_fetch_all($s, $res); I blogged about this in the past.  The query had to include a specific hint that you wanted the results cached, and you needed to turn off auto committing during execution either with the OCI_DEFAULT flag or its new, better-named alias OCI_NO_AUTO_COMMIT.  The no-commit flag rule didn't seem reasonable to me because most people wouldn't be specific about the commit state for a query. Now in Oracle 11.2, DBAs can now nominate tables for caching, either with CREATE TABLE or ALTER TABLE.  That means you don't need the query hint anymore.  As well, the no-commit flag requirement has been lifted.  Your code can now look like: $s = oci_parse($c, "select * from employees"); oci_execute($s); oci_fetch_all($s, $res); Since your code probably already looks like this, your DBA can find the top queries in the database and simply tune the system by turning on CRC in the database and issuing an ALTER TABLE statement for candidate tables.  Voila. Another CRC improvement in Oracle 11.2 is that it works with DRCP connection pooling. There is some fine print about what is and isn't cached, check the Oracle manuals for details.  If you're using 11.1 or non-DRCP "dedicated servers" then make sure you use oci_pconnect() persistent connections.  Also in PHP don't bind strings in the query, although binding as SQLT_INT is OK.

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  • Visual studio Real Dark mode (2010,2012,2013)

    - by Anirudha
    Originally posted on: http://geekswithblogs.net/anirugu/archive/2013/11/02/visual-studio-real-dark-mode-201020122013.aspxWhen Visual studio 2010 released back in 3 year ago I soon show a demo to some people that how Dark mode of Visual studio will be great idea. Soon we got some theme plugin  which make us able to modify the look of visual studio.   http://studiostyl.es/ already provide lots of wonderful color scheme that make you able to modify the theme. These themes are also work in webmatrix 2.  Webmatrix 2 have a plugin for themes that is made by Yishai Galatzer that is awesome for webmatrix 2.   In Visual studio 2012 we got a native dark mode. This means we can configure it without any plugin or requirement of anything. In this post I have a demo to show you how to use Dark mode that is part of Windows 7 (and windows 8 too).   Few months ago I show a problem that webmatrix 2 run slow. it’s run better in windows 7 dark mode. Windows 7 dark mode simply refer to right click > personalize > High contrast theme in bottom of windows. This setting make thing a little bit faster.   When you have set this you have seen that Visual studio doesn’t react good anymore because it’s color scheme is broken now. What you need now is import any theme from http://studiostyl.es/ When you import this this will look good as this.   This is the demo look of Windows 7 phone Express 2010. It will react same for future version as 2012, 2013. Now see your VS react look dark. Everything is dark now. Your Firefox and IE will not run totally in blackish mode but you can use chrome. Chrome have less effect of dark. Now if you benchmark it then you will feel that everything that take a long time in loading now run fast.   Note :- This is experiments. Remember to have settings backup before apply new theme. All thing I do is make my VS run faster. If you have any trouble or idea please comment it.   Thanks for read my post

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