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• Three Global Telecoms Soar With Siebel

  - by michael.seback

  Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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• Data Structures usage and motivational aspects

  - by Aubergine

  For long student life I was always wondering why there are so many of them yet there seems to be lack of usage at all in many of them. The opinion didn't really change when I got a job. We have brilliant books on what they are and their complexities, but I never encounter resources which would actually give a good hint of practical usage. I perfectly understand that I have to look at problem , analyse required operations, look for data structure that does them efficiently. However in practice I never do that, not because of human laziness syndrome, but because when it comes to work I acknowledge time priority over self-development. Over time I thought that when I would be better developer I will automatically use more of them - that didn't happen at all or maybe I just didn't. Then I found that the colleagues usually in the same plate as me - knowing more or less some three of data structures and being totally happy about it and refusing to discuss this matter further with me, coming back to conversations about 'cool new languages' 'libraries that do jobs for you' and the joy to work under scrumban etc. I am stuck with ArrayLists, Arrays and SortedMap , which no matter what I do always suffice or either I tweak them to be capable of fulfilling my task. Yes, it might be inefficient but do we really have to care if Intel increases performance over years no matter if we improve our skills? Does new Xeon or IBM machines really care what we use? What if I like build things, but I am not particularly excited whether it is n log(n) or just n? Over twenty years the processing power increased enormously, which gives us freedom of not being critical about which one to use? On top of that new more optimized languages appear which support multiple cores more efficiently. To be more specific: I would like to find motivational material on complex real areas/cases of possible effective usages of data structures. I would be really grateful if you would provide relevant resources. There is similar question ,but in the end the links again mostly describe or do dumb example(vehicles, students or holy grail quest - yes, very relevant) them and people keep referring to the "scenario decides the data structure to use". I want to know these complex scenarios to be able to identify similarities to my scenario and then use them. The complex scenarios where it really matters and not necessarily of quantitive nature. It seems that data structures only concern is efficiency and nothing else? There seems to be no particular convenience for developer in use one over another. (only when I found scientific resources on why exactly simple carbohydrates are evil I stopped eating sugar and candies completely replacing it with less harmful fruits - I hope you can see the analogy)

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• VirtualBox image SOA Suite &amp; BPM Suite 11.1.1.6.0 & Your feedback?

  - by JuergenKress

  The integration PM team is very pleased to announce the release of a new version of our pre-configured SOA/BPM VirtualBox image for testing and evaluation. This VirtualBox appliance contains a fully configured, ready-to-use SOA/BPM/Webcenter 11.1.1.6.0 installation. All you need is to install Oracle VM VirtualBox on your desktop/laptop and import the SOA/BPM appliance and you are ready to try out SOA Suite and BPM Suite -- no installation and configuration required! The following software is installed in this VritualBox image: Oracle Enterprise Linux (64-bit) EL 5 Update 5 Oracle XE Database 11.2.0 Oracle SOA Suite 11.1.1.6.0 (includes Service Bus) Oracle BPM Suite 11.1.1.6.0 Oracle Webcenter Content (Enterprise Content Management) 11.1.1.6.0 Oracle Webcenter Suite 11.1.1.6.0 Oracle JDeveloper 11.1.1.6.0 JRockit R28.2.0-79-146777-1.6.0_29s Sun Java SDK 1.6.0_29-b11 If you want to try it out, please go to the Pre-built Virtual Machine for SOA Suite and BPM Suite 11g OTN page for detailed instructions on downloading and importing the VirtualBox image. Jon Petter Hjulstad published the first impression at his blog Twitter & LinkedIn We have been waiting for the new VirtualBox Image for a long time, and finally it is here. The appliance has improved in many ways since last release, so it has been worth waiting for. Both the appliance itself and the documentation is excellent. It is evident that Oracle has listened to feedback on the previous release, and I think the developer VMs are useful. Especially the adoption of new patchsets and versions (ex when 12c will be available) will gain a lot from quick getting hands-on experiences. This VirtualBox appliance is a multipurpose image which can be used in different domain configurations. The image has a number of pre-configured domains that you can use depending on your need. The image can be set up so that it requires use of as few resources as possible, you can for instance easily disable B2B if you do not need it, or you can shut down the desktop console and save 600MB. It is important to say that this image is not for production purposes. Read the full article SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix ForumTechnorati Tags: SOA Suite Image,VirtualBox,BPM suite Image,SOA Specialization award,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• So, what&rsquo;s your blog URL?

  - by johndoucette

  Asked by many of my colleagues often enough, I decided to take the plunge and begin blogging. After many attempts to start and long discussions about what I should write about, I decided to give my “buddies” a series of lessons and tidbits to help them understand what it takes to manage a software development project in the real world. Stories of success and failure to keep hope alive. I am formally trained as a developer (BS/CS) and have scattered my code throughout the matrix since 1985 (officially working for the man). As I moved from job-to-job over my career, I have had good managers, bad ones, and ones who were – well, just sitting in the corner office. It wasn't until I began the transition and commitment to the role of project management that I began to take real software development management seriously. A boss once told me “put down the code. Start managing the people and process.” That was a scary time in my career. I loved solving really cool problems with a blank sheet of paper. It was an adrenaline rush to get an opportunity to start from scratch and write an application solution people would actually use and help them in their work/business. I felt that moving into “management” would remove me from the thrill and ownership I felt as a developer. It was a hard step to take, and one which I believe is hard for any developer. Well, I am here to help you through this transition. For those of you wanting to read my stories or learn about the tools and techniques I use on a daily basis, you too might just learn something you would have never thought of as an architect/developer. I am currently a Sr. Consultant at Magenic with the Boston branch office and primarily work with clients in the New England area. I am typically engaged as the lead project manager on our engagements, but also perform Application Lifecycle Management (ALM) assessments for development organizations as well as augment the Technical Evangelists for Microsoft and perform many Team Foundation Server (TFS) demos, installs and “get started” engagements. I have spoken at the New England Code Camp, our most recent CodeMastery event in Boston, and have written several whitepapers.   I am looking forward to helping you “Put down the code.” John Doucette

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• 302: this blog will be closed

  - by preishuber

  After nearly 7 years I will discontinue blogging on this site. My resources are limited. You can reach my German blog which is used to support my customers. Looking back to a long an interesting journey ASP.NET by ScottGu That was the reason to attend this site and support Microsoft as much as I can. For that I was honored as ASP.NET MVP- thanks again. Meet Scoot several times. Great guy! Forums I have left NNTP forums a few years ago and now Microsoft closed it- It was my idea ;-) AJAX Was the wrong way- JQuery won the game IIS7 That is really a great plattform and the IIS team rules. I am sad that is so silent around that topic. ASP.NET after 2.0 Is no longer my world. I love ASP.NET and ASP.NET Server controls. I hate the discussion about how to follow the holy rules of MVC. Microsoft have dropped the goal to bring ASP.NET to #1 and accepted PHP is it. Facebook & Twittering Microblogging takes over a part of the blogging business. Shorter faster cheaper- or as SteveB mentioned - do more with less. Google Google is taking over the web. I am using Bing every time as I can but Google have more options. Sorry Microsoft you will loose that game. Apple That is not the biggest problem of Microsoft. the Ixxx takes over a small part but big money of the market, but the customers are not strongly linked. New wave new hype- Game over Apple. Silverlight My new home. I can reuse a lot of my skills and love the possibilitys. Silverligth will passing WPF-and strike Flash Windows phone 7 Also my skills fit. I just will use it for fun. I am not really satisfied about what I have heard from MIX. Guys from Redmond, I am sad to say you have been the best Smartphone OS and lost everything. The ADO vNext Story That will be the next mystic point. WCF, REST, JSON, ATOM and now OData. Nothing about SQL commands. LINQ, ORM is also not the final solution for multilayered disconnected async scenarios. Personally I prefere the OData idea and dislike the Swiss Army Knife (German Eierlegende Wollmilchsau) WCF. I am still in INETA Speakers board and I am glad to come to your user group. In all other cases you can hire me over ppedv AG. Good by and have good live.

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• Please Stop Voting Against a Candidate

  - by Brian Lanham

  DISCLAIMER:  This is not a post about “Romney” or “Obama”.  This is not a post for whom I am voting.  This is simply a post to address an issue that I cannot ignore any longer.  This two-party system that we have allowed to establish a foothold is killing this country.    More than 2 Options I was recently asked, “If you had to choose Romney or Obama who would you pick?”  I replied “Non sequiter.  The founders of this nation ensured that I never have to pick from only two candidates.”  But somehow that is the way this country’s citizens think.  I told someone last week that there are around 20 candidates for president and she was genuinely surprised.  (There are actually 25 candidates.)  She had no idea there were that many and, even though she knew there are more, she didn’t know any names beyond Romney and Obama.  Well, I am going to try and educate people like her on other options. Vote for a Candidate, not against another Candidate So this post is the first in a series with a little bit of information about each candidate for president.  I implore you…I beg you, please do your civic duty and conduct a little bit of investigation and research on your own to find the right candidate for you.  Hey, if your candidate is Romney or Obama, that’s fine.  As long as it’s an educated decision.  But please…stop voting against a candidate.  Start voting for a candidate. A List of CandidatesAs I mentioned, I am going to write a little something about each candidate and I’m going to go by alphabetical order by PARTY, then by CANDIDATE LAST NAME so as to not show any bias. P.S. – If you want to know the candidate I selected I am happy to tell you.  But that’s not what this series is about.PARTYCANDIDATEAmerica's Party   Tom HoeflingAmerican Third Position PartyMerlin MillerAmericans Elect PartyNo candidates met the requirement to enter into the online caucus.Constitution PartyVirgil GoodeDemocratic Party   Barack ObamaGrassroots Party   Jim CarlsonGreen Party   Jill SteinIndependent American Party   Will ChristensenJustice PartyRocky AndersonLibertarian Party   Gary JohnsonObjectivist PartyTom StevensPeace and Freedom Party   Roseanne BarrReform PartyAndre BarnettRepublican PartyMitt RomneySocialism and Liberation PartyPeta LindsaySocialist Equality PartyJerry WhiteSocialist Party USAStewart AlexanderSocialist Workers PartyJames HarrisIndependent Candidates Jeff BossRichard DuncanJerry Litzel Dean Morstad Jill Reed Randall TerrySheila Tittle Michael Vargo

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• Antenna Aligner Part 5: Devil is in the detail

  - by Chris George

  "The first 90% of a project takes 90% of the time and the last 10% takes the another 200%"  (excerpt from onista) Now that I have a working app (more or less), it's time to make it pretty and slick. I can't stress enough how useful it is to get other people using your software, and my simple app is no exception. I handed my iPhone to a couple of my colleagues at Red Gate and asked them to use it and give me feedback. Immediately it became apparent that the delay between the list page being shown and the list being drawn was too long, and everyone who tried the app clicked on the "Recalculate" button before it had finished. Similarly, selecting a transmitter heralded a delay before the compass page appeared with similar consequences. All users expected there to be some sort of feedback/spinny etc. to show them it is actually doing something. In a similar vein although for opposite reasons, clicking the Recalculate button did indeed recalculate the available transmitters and redraw them, but it did this too fast! One or two users commented that they didn't know if it had done anything. All of these issues resulted in similar solutions; implement a waiting spinny. Thankfully, jquery mobile has one built in, primarily used for ajax operations. Not wishing to bore you with the many many iterations I went through trying to get this to work, I'll just give you my solution! (Seriously, I was working on this most evenings for at least a week!) The final solution for the recalculate problem came in the form of the code below. $(document).on("click", ".show-page-loading-msg", function () {            var $this = $(this),                theme = $this.jqmData("theme") ||                        $.mobile.loadingMessageTheme;            $.mobile.showPageLoadingMsg(theme, "recalculating", false);            setTimeout(function ()                           { $.mobile.hidePageLoadingMsg(); }, 2000);            getLocationData();        })        .on("click", ".hide-page-loading-msg", function () {              $.mobile.hidePageLoadingMsg();        }); The spinny is activated by setting the class of a button (for example) to the 'show-page-loading-msg' class. Recalculate This means the code above is fired, calling the showPageLoadingMsg on the document.mobile object. Then, after a 2 second timeout, it calls the hidePageLoadingMsg() function. Supposedly, it should show "recalculating" underneath the spinny, but I've not got that to work. I'm wondering if there is a problem with the jquery mobile implementation. Anyway, it doesn't really matter, it's the principle I'm after, and I now have spinnys!

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• The Numbers of Customer Experience

  - by Christie Flanagan

  This week, we’ll be continuing our conversations about Customer Experience (CX) on the Oracle WebCenter blog.  While we all know that customer experience is critically important for acquiring new customers and engendering long term brand loyalty, I thought we could kick this week off by taking a look at the numbers of customer experience.   I’m sure you’ll agree that nothing quite puts things into perspective like numbers and figures. A whopping 86% of consumers say that they are willing to pay more for a better customer experience.  But many companies are failing to step up to the challenge.  And when companies fail deliver on customer experience expectations, they leave money on the table. A huge percentage of customers, 89%, begin doing business with a competitor following a poor customer experience. Breaking up isn’t hard to do and today’s empowered customers have no qualms about taking their business elsewhere when their expectations for customer experience are not met. Over a quarter of consumers, 26%, posted a negative comment on a social networking site like Facebook or Twitter following a poor customer experience. Today, individual customer service failures have the ability to easily snowball.  An unsatisfied customer has the ability to easily share their rancor with their entire social network and chip away at your brand’s reputation. A large number of consumers, 79%,  who shared complaints about poor customer experience online had their complaints ignored.  Companies ignore customer complaints at their own peril.  And unsatisfied customers, when handled effectively, have the potential to become advocates for your brand.  Of the 21% of consumers who did get responses to complaints, more than half had positive reactions to the same company about which they were previously complaining. Half of consumers will give a brand only a week to respond to a question before they stop doing business with them.  The clock is ticking when customers have questions about your brand and a week is an eternity in the realm of customer experience.  The source for these stats is the 2011 Customer Experience Impact (CEI) Report, which explores the relationship between consumers and brands.  The report is based on a survey commissioned by RightNow (acquired by Oracle in 2012) and conducted by Harris Interactive. If you’re interested in seeing more facts and figures about customer experience, download the full report.

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• GNU/Linux interactive table content GUI editor?

  - by sdaau

  I often find myself in the need to gather data (say from the internet), into a table, for comparison reasons. I usually need the final table output in HTML or MediaWiki mostly, but often times also Latex. My biggest problem is that I often forget the correct table syntax for these markup languages, as well as what needs to be properly escaped in the inline data, for the table to render correctly. So, I often wish there was a GUI application, which provides a tabular framework - which I could stick "Always on Top" as a desktop window, and I could paste content into specific cells - before finally exporting the table as a code in the correct language. One application that partially allows this is Open/LibreOffice calc: The good thing here is that: I can drag and drop browser content into a specifically targeted table cell (here B2) "Rich" text / HTML code gets pasted For long content, the cell (column) width stays put as it originally was The bad thing is, that: when the cell height (due to content size) becomes larger than the calc window, it becomes nearly impossible to scroll calc contents up and down (at least with the mousewheel), as the view gets reset to top-right corner of the selected cell calc shows an "endless"/unlimited field of cells, so not exactly a "table" - which I find visually very confusing (and cognitively taxing) Can only export table to HTML What I would need is an application that: Allows for a limited size table, but with quick adding of rows and columns (e.g. via corresponding + buttons) Allows for quick setup of row and column height and width (as well as table size) Stays put at those sizes, regardless of size of content pasted in; if cell content overflows, cell scrollbars are shown (cell content could be possibly re-edited in a separate/new window); if table overflows over window size, window scrollbars are shown Exports table in multiple formats (I'd need both HTML and mediawiki), properly escaping cell content for each (possibility to strip HTML tags from content pasted in cells, to get plain text, is a plus) Targeting a specific cell in the table for the content paste operation is a must - it doesn't have to be drag'n'drop though, a right click over a cell with "Paste content" is enough. I'd also want the ability to click in a specific cell and type in (plain text) content immediately. So, my question is: is there an application out there that already does something like this? The reason I'm asking is that - as the screenshots show - for instance Libre/OpenOffice allows it, but only somewhat (as using it for that purpose is tedious). I know there exist some GUI editors for Linux (both for UI like guile or HTML like amaya); but I don't know them enough to pinpoint if any of them would offer this kind of functionality (and at least in my searches, that kind of functionality, if present in diverse software, seems not to be advertised). Note I'm not interested in styling an HTML table, which is why I haven't used "table designer" in the title, but "table editor" (in lack of better terms) - I'm interested in (quickly) adjusting row/column size of the table, and populating it with pasted data (which is possibly HTML) in a GUI; and finally exporting such a table as self-contained HTML (or other) code.

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• Removing Menu Items from Window Tabs

  - by Geertjan

  So you're working on your NetBeans Platform application and you notice that when you right-click on tabs in the predefined windows, e.g., the Projects window, you see a long list of popup menus. For whatever the reason is, you decide you don't want those popup menus. You right-click the application and go to the Branding dialog. There you uncheck the checkboxes that are unchecked below: As you can see above, you've removed three features, all of them related to closing the windows in your application. Therefore, "Close" and "Close Group" are now gone from the list of popup menus: But that's not enough. You also don't want the popup menus that relate to maximizing and minimizing the predefined windows, so you uncheck those checkboxes that relate to that: And, hey, now they're gone too: Next, you decide to remove the feature for floating, i.e., undocking the windows from the main window: And now they're gone too: However, even when you uncheck all the remaining checkboxes, as shown here... You're still left with those last few pesky popup menu items that just will not go away no matter what you do: The reason for the above? Those actions are hardcoded into the action list, which is a bug. Until it is fixed, here's a handy workaround: Set an implementation dependency on "Core - Windows" (core.window). That is, set a dependency and then specify that it is an implementation dependency, i.e., that you'll be using an internal class, not one of the official APIs. In one of your existing modules, or in a new one, make sure you have (in addition to the above) a dependency on Lookup API and Window System API. And then, add the class below to the module: import javax.swing.Action; import org.netbeans.core.windows.actions.ActionsFactory; import org.openide.util.lookup.ServiceProvider; import org.openide.windows.Mode; import org.openide.windows.TopComponent; @ServiceProvider(service = ActionsFactory.class) public class EmptyActionsFactory extends ActionsFactory { @Override public Action[] createPopupActions(TopComponent tc, Action[] actions) { return new Action[]{}; } @Override public Action[] createPopupActions(Mode mode, Action[] actions) { return new Action[]{}; } } Hurray. Farewell to superfluous popup menu items on your window tabs. In the screenshot below, the tab of the Projects window is being right-clicked and no popup menu items are shown, which is true for all the other windows, those that are predefined as well as those that you add afterwards:

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• Encrypting your SQL Server Passwords in Powershell

  - by laerte

  A couple of months ago, a friend of mine who is now bewitched by the seemingly supernatural abilities of Powershell (+1 for the team) asked me what, initially, appeared to be a trivial question: "Laerte, I do not have the luxury of being able to work with my SQL servers through Windows Authentication, and I need a way to automatically pass my username and password. How would you suggest I do this?" Given that I knew he, like me, was using the SQLPSX modules (an open source project created by Chad Miller; a fantastic library of reusable functions and PowerShell scripts), I merrily replied, "Simply pass the Username and Password in SQLPSX functions". He rather pointed responded: "My friend, I might as well pass: Username-'Me'-password 'NowEverybodyKnowsMyPassword'" As I do have the pleasure of working with Windows Authentication, I had not really thought this situation though yet (and thank goodness I only revealed my temporary ignorance to a friend, and the embarrassment was minimized). After discussing this puzzle with Chad Miller, he showed me some code for saving passwords on SQL Server Tables, which he had demo'd in his Powershell ETL session at Tampa SQL Saturday (and you can download the scripts from here). The solution seemed to be pretty much ready to go, so I showed it to my Authentication-impoverished friend, only to discover that we were only half-way there: "That's almost what I want, but the details need to be stored in my local txt file, together with the names of the servers that I'll actually use the Powershell scripts on. Something like: Server1,UserName,Password Server2,UserName,Password" I thought about it for just a few milliseconds (Ha! Of course I'm not telling you how long it actually took me, I have to do my own marketing, after all) and the solution was finally ready. First , we have to download Library-StringCripto (with many thanks to Steven Hystad), which is composed of two functions: One for encryption and other for decryption, both of which are used to manage the password. If you want to know more about the library, you can see more details in the help functions. Next, we have to create a txt file with your encrypted passwords:$ServerName = "Server1" $UserName = "Login1" $Password = "Senha1" $PasswordToEncrypt = "YourPassword" $UserNameEncrypt = Write-EncryptedString -inputstring $UserName -Password $PasswordToEncrypt $PasswordEncrypt = Write-EncryptedString -inputstring $Password -Password $PasswordToEncrypt "$($Servername),$($UserNameEncrypt),$($PasswordEncrypt)" | Out-File c:\temp\ServersSecurePassword.txt -Append $ServerName = "Server2" $UserName = "Login2" $Password = "senha2" $PasswordToEncrypt = "YourPassword" $UserNameEncrypt = Write-EncryptedString -inputstring $UserName -Password $PasswordToEncrypt $PasswordEncrypt = Write-EncryptedString -inputstring $Password -Password $PasswordToEncrypt "$($Servername),$($UserNameEncrypt),$($PasswordEncrypt)" | Out-File c:\temp\ ServersSecurePassword.txt -Append .And in the c:\temp\ServersSecurePassword.txt file which we've just created, you will find your Username and Password, all neatly encrypted. Let's take a look at what the txt looks like: .and in case you're wondering, Server names, Usernames and Passwords are all separated by commas. Decryption is actually much more simple:Read-EncryptedString -InputString $EncryptString -password "YourPassword" (Just remember that the Password you're trying to decrypt must be exactly the same as the encrypted phrase.) Finally, just to show you how smooth this solution is, let's say I want to use the Invoke-DBMaint function from SQLPSX to perform a checkdb on a system database: it's just a case of split, decrypt and be happy!Get-Content c:\temp\ServerSecurePassword.txt | foreach { [array] $Split = ($_).split(",") Invoke-DBMaint -server $($Split[0]) -UserName (Read-EncryptedString -InputString $Split[1] -password "YourPassword" ) -Password (Read-EncryptedString -InputString $Split[2] -password "YourPassword" ) -Databases "SYSTEM" -Action "CHECK_DB" -ReportOn c:\Temp } This is why I love Powershell.

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• Commerce Anywhere...Where the Web, Store, Mobile, Social and Call Center Come Together

  - by divya.malik

  I am pleased to introduce guest blogger, Bill Zujewski today. Bill has just joined the Oracle CRM Product Marketing team as part of our recent ATG acquisition. Based in Cambridge, MA Bill was the VP of Product Marketing for ATG and collaborated on eCommerce strategy with some of the best brands in the world. Welcome Bill!! BY BILL ZUJEWSKI "Times are a changing"...or so the song goes. Not long ago, eCommerce just meant having a cool brand and a slick website. Today, customers expect much more... what I think they really want...Commerce Anywhere...a seamless, consistent and personal way to interact or transact business with you and your products, whether they start on the web, go into a store, talk over the phone, access products via their mobile device or on their favorite social media site. They want one more thing... for you to remember them and their history with you... so they can be treated more intelligently and not have to repeat previous interactions. It makes sense to me, I want it too... it saves me time and money. I work with many companies that are trying to understand how to evolve their business structure and technology solutions to meet the challenges of Commerce Anywhere. My advice ... think differently and take a more holistic approach to the customer experience and the cross-channel selling solution. Stop integrating siloed legacy systems and start thinking about a single platform as your new foundation... the e-Commerce platform. I recently wrote a new white paper, Commerce Anywhere - A Business and Technology ! Strategy to Maximize Cross- channel Commerce Growth to help our customers better understand how to create that "Commerce Anywhere" customer experience that customers really want. The paper offers practical insights into an IT transformation that can help you leverage a commerce platform to go beyond the web store front and instead use it to enable rapid expansion into mobile apps, new in-store apps, and interact with your customers through social commerce. Let me know what you think by posting a comment on this blog.

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• viable part-time career in IT/programming?

  - by Rider

  Hi, I'd like to ask for some career advice from you people. Is there a viable job/career that can be done in programming/IT for the long term? Right now, I am thinking about website (PHP?) developer path. My background: I have a degree in computer science and have been a programmer/system analyst for almost 10 years. Lately I took a big break from programming and studied for a B.arch. degree (yes architecture), only to discover that architecture offers zero (0) jobs where I'm from, for 3 years already (and no, I am not going to move and the grass in not greener in other places). I have never been particularly interested in programming, in fact I was bored by it. But I was always quite good at both programming and system analysis, and very valued by practically all my employers. On the other hand, I have never been valued or offered a good job in any other field (although I can do many things, like design, architecture, translations, documentation, teaching, etc etc.) I guess the human component has been always more important for me in programming jobs - I value all the good people I worked with, but not projects. However, I have about zero skills or desire to be a project manager. I also have close to zero skills for selling myself. I like it best when I can do "my thing", have my niche, have an ownership of some project. Right now my career perspective is to do part time programming and to part time teach yoga. I have already started the yoga teaching part. Do you think that part time programming is viable? And what niche works best for that? I have considered web development, QA, or software development in a company like I did before. However, my fear is that when you do programming part-time, you get the most boring coding work, only to see your colleagues move to more interesting projects and up their respective career ladders. I also fear that part-timers are not especially needed either. And, since I don't share much enthusiasm at programming, I'd rather not be around young programmers boiling with geeky enthusiasm about coding, but rather QA mindset with people from different backgrounds and life paths might work better for me. Thanks for any advice, --Rider

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• How to get tens of millions of pages indexed by Google bot?

  - by Chris Adragna

  We are currently developing a site that currently has 8 million unique pages that will grow to about 20 million right away, and eventually to about 50 million or more. Before you criticize... Yes, it provides unique, useful content. We continually process raw data from public records and by doing some data scrubbing, entity rollups, and relationship mapping, we've been able to generate quality content, developing a site that's quite useful and also unique, in part due to the breadth of the data. It's PR is 0 (new domain, no links), and we're getting spidered at a rate of about 500 pages per day, putting us at about 30,000 pages indexed thus far. At this rate, it would take over 400 years to index all of our data. I have two questions: Is the rate of the indexing directly correlated to PR, and by that I mean is it correlated enough that by purchasing an old domain with good PR will get us to a workable indexing rate (in the neighborhood of 100,000 pages per day). Are there any SEO consultants who specialize in aiding the indexing process itself. We're otherwise doing very well with SEO, on-page especially, besides, the competition for our "long-tail" keyword phrases is pretty low, so our success hinges mostly on the number of pages indexed. Our main competitor has achieved approx 20MM pages indexed in just over one year's time, along with an Alexa 2000-ish ranking. Noteworthy qualities we have in place: page download speed is pretty good (250-500 ms) no errors (no 404 or 500 errors when getting spidered) we use Google webmaster tools and login daily friendly URLs in place I'm afraid to submit sitemaps. Some SEO community postings suggest a new site with millions of pages and no PR is suspicious. There is a Google video of Matt Cutts speaking of a staged on-boarding of large sites, too, in order to avoid increased scrutiny (at approx 2:30 in the video). Clickable site links deliver all pages, no more than four pages deep and typically no more than 250(-ish) internal links on a page. Anchor text for internal links is logical and adds relevance hierarchically to the data on the detail pages. We had previously set the crawl rate to the highest on webmaster tools (only about a page every two seconds, max). I recently turned it back to "let Google decide" which is what is advised.

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• My program at #MIX10

  - by Laurent Bugnion

  Getting ready to fly to Vegas and MIX10 is really an exciting time! It is also a very busy time, because we are working on a few projects that will be shown on stage, I have my presentation to prepare, and of course as always the book… though these days it has been a bit on the back burner to be honest ;) I arrive in Vegas on Sunday evening around 10PM, so I won’t be able to make it to the traditional IdentityMine dinner this year. I am sure it will be fun nonetheless! My session: Understanding the MVVM pattern http://live.visitmix.com/MIX10/Sessions/EX14 My session is scheduled on the first day, which is awesome, so I am crossing my fingers and hoping that the MIX team doesn’t change it at the last minute… The session will take place on Monday, the 15th of March, 2PM, Room Lagoon F Important: remember that the USA are moving to Summer time on Sunday, so don’t forget to adjust your watches!! Ask the Experts On Monday evening, I will attend the Ask the Experts event, which is taking place between 5Pm and 6:30PM in the main meal hall. This will be a great occasion to grab a beer and talk about code. The Commons MIX has a great place called the Commons, a great location to chill between sessions, and meet tons of interesting people. I love the Commons and plan to spend a lot of time there to meet as many people as I can. Parties I was invited to a few parties, and will do my best to avoid conflicts :) I plan to be at the following events: Silverlight Mixers on Monday evening Insiders MIX party on Tuesday Silverlight partner happy hour on Tuesday too This is a lot of fun, but at the same time we all know that the best value of a conference is to meet people face to face. This is just the right occasion.  And on Thursday… On Thursday I will be attending a Silverlight event at the Luxor. It will be a very busy day, perfect way to end the conference. I fly back home on Friday morning, but due to a long stop in Washington DC (where I intend to go downtown and take pictures… except if the weather is bad, in which case I will probably go to the museum of flight), I will reach home only on Sunday. Getting hold of me The best way to reach me during MIX is to send me a message on Twitter. I will regularly tweet my location at the conference, so make sure to come and meet me. I am eager to make new friends, to talk about the fantastic jobs we did in WPF and Silverlight over the past year and hear your war stories! http://www.twitter.com/lbugnion   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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• ArchBeat Link-o-Rama for 2012-10-11

  - by Bob Rhubart

  Whiteboards, not red carpets. OTN Architect Day Los Angeles. Oct 25. Free event. Yes, it's TinselTown, but the stars at this event are experts in the use of Oracle technologies in today's architectures. This free event includes a full slate of technical sessions and peer interaction covering cloud computing, SOA, and engineered systems—and lunch is on us. Register now. Thursday October 25, 2012, 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048 JDeveloper extensions where? | Peter Paul van de Beek "Where does the downloaded stuff go after you installed JDeveloper extensions, like SOA Composite Editor, Oracle BPM Studio, or AIA Service Constructor?" Peter Paul van de Beek has the answer. Using Apache Derby Database with WebLogic (the express way) | Frank Munz Another technical how-to video from Dr. Frank Munz. Compensation Hello World | Ronald van Luttikhuizen Oracle ACE Director Ronald van Luttikhuizen's post addresses several question that came up during the "Effective Fault Handling in SOA Suite 11g" session that he and fellow Oracle ACE Guido Schmutz presented at Oracle OpenWorld. Oracle Fusion Middleware Security: OAM and OIM 11g Academies Looking for technical how-to content covering Oracle Access Manager and Oracle Identity Manager? The people behind the Oracle Middleware Security blog have indexed relevant blog posts into what they call "Academies." "These indexes," the blog explains, "contain the articles we've written that we believe provide long lasting guidance on OAM and OIM. Posts covered in these series include articles on key aspects of OAM and OIM 11g, best practice architectural guidance, integrations, and customizations." Maximum Availability Whitepaper for IDM 11gR2 | Oracle Fusion Middleware Security The Oracle Fusion Middelware A-Team shares an overview of and a link to a new white paper: "Identity Management 11.1.2 Enterprise Deployment Blueprint." Thought for the Day "The trouble with the world is that the stupid are sure and the intelligent are full of doubt." — Bertrand Russell (May 18, 1872 – February 2, 1970) Source: SoftwareQuotes.com

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• What should filenames and URLs of images contain for SEO benefit?

  - by Baumr

  We know that good site architecture usually looks like this: example-company.com/ example-company.com/about/ example-company.com/contact/ example-company.com/products/ example-company.com/products/category/ example-company.com/products/category/productname/ Now, when it comes to Google Image search, it is clear that the img alt tag, filename/URL, and surrounding text (captions, headings, paragraphs) have an effect on ranking. I want to ask about the filename of the images that we should use (e.g. product-photo.jpg). ...but first about the URL: Often web developers stick all images in a single folder in the root: example-company.com/img/ — and I have stopped doing that. (I don't want to get into it, but basically, it seems more semantic for images which make up part of the content at each sub-directory) However, when all images appear in a folder, I feel that their filename needs to reflect what they are a bit more than usual, for example: example-company.com/img/example-company-productname-category.jpg It's a longer filename than just product.png, but as long as it's relevant, I see no problem with regards to SEO (unless you're keyword stuffing), and it could even help rank for keywords: "example company" "productname" "category" So no questions there. But what about when we have places images in the site architecture we outlined at the beginning? In other words, what if image URL paths look like this: example-company.com/products/category/productname/productname.jpg My question is, should the URL be kept short like above and only have the "productname" (and some descriptive keywords) as part of it's filename? Or, should it also include the "example-company" and "category"? Like so: example-company.com/products/category/productname/example-company-category-productname.jpg That seems much longer, and redundant when we look at the URL, but here are a few considerations. Images are often downloaded onto computers, and, to the average user, they lose their original URL and thus — it isn't clear where they came from. Also, some social networks, forums, and other platforms leave the filename intact when uploaded. (Many others rewrite it, for example, Pinterest and Facebook.) Another consideration, will this really help (even if ever so slightly) rank in Google Image Search, or at least inform Google that the product is something specific to the "example-company"? For example, what if this product can only be bought at this store and is the flagship product? In addition to an abundance of internal links to this product page, would having the "example company" name and "category" help it appear in "example company" searches? In other words, is less more?

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• Stop Saying "Multi-Channel!"

  - by David Dorf

  I keep hearing the term "multi-channel" in our industry, but its time to move on. It kinda reminds me of the term "ECR" or electronic cash register. Long ago ECR was a leading-edge term, but nowadays its rarely used because its table-stakes. After all, what cash register today isn't electronic? The same logic applies to multi-channel, at least when we're talking about tier-1 and tier-2 retailers. If you're still talking about multi-channel retailing, you're in big trouble. Some have switched over to the term "cross-channel," and that's a step in the right direction but still falls short. Its kinda like saying, "I upgraded my ECR to accept debit cards!" Yawn. Who hasn't? Today's retailers need to focus on omni-channel, which I first heard from my friends over at RSR but was originally coined at IDC. First retailers added e-commerce to their store and catalog channels yielding multi-channel retailing. Consumers could use the channel that worked best for them. Then some consumers wanted to combine channels with features like buy-on-the-Web, pickup-in-the-store. Thus began the cross-channel initiatives to breakdown the silos and enable the channels to communicate with each other. But the multi-channel architecture is full of duplication that thwarts efforts of providing a consistent experience. Each has its own cart, its own pricing, and often its own CRM. This was an outcrop of trying to bring the independent channels to market quickly. Rather than reusing and rebuilding existing components to meet the new demands, silos were created that continue to exist today. Today's consumers want omni-channel retailing. They want to interact with brands in a consistent manner that is channel transparent, yet optimized for that particular interaction. The diagram below, from the soon-to-be-released NRF Mobile Blueprint v2, shows this progression. For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways. I'm looking forward to the day in which I can use my phone to scan QR-codes in a catalog to create a shopping cart of items. Then do some further research on the retailer's Web site and be told about related items that might interest me. Be able to easily solicit opinions and reviews from social sites, and finally enter the store to pickup my items, knowing that any applicable coupons have been applied. In this scenario, I the consumer are dealing with a single brand that is aware of me and my needs throughout the entire transaction. Nirvana.

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• How can a solo programmer become a good team player?

  - by Nick

  I've been programming (obsessively) since I was 12. I am fairly knowledgeable across the spectrum of languages out there, from assembly, to C++, to Javascript, to Haskell, Lisp, and Qi. But all of my projects have been by myself. I got my degree in chemical engineering, not CS or computer engineering, but for the first time this fall I'll be working on a large programming project with other people, and I have no clue how to prepare. I've been using Windows all of my life, but this project is going to be very unix-y, so I purchased a Mac recently in the hopes of familiarizing myself with the environment. I was fortunate to participate in a hackathon with some friends this past year -- both CS majors -- and excitingly enough, we won. But I realized as I worked with them that their workflow was very different from mine. They used Git for version control. I had never used it at the time, but I've since learned all that I can about it. They also used a lot of frameworks and libraries. I had to learn what Rails was pretty much overnight for the hackathon (on the other hand, they didn't know what lexical scoping or closures were). All of our code worked well, but they didn't understand mine, and I didn't understand theirs. I hear references to things that real programmers do on a daily basis -- unit testing, code reviews, but I only have the vaguest sense of what these are. I normally don't have many bugs in my little projects, so I have never needed a bug tracking system or tests for them. And the last thing is that it takes me a long time to understand other people's code. Variable naming conventions (that vary with each new language) are difficult (__mzkwpSomRidicAbbrev), and I find the loose coupling difficult. That's not to say I don't loosely couple things -- I think I'm quite good at it for my own work, but when I download something like the Linux kernel or the Chromium source code to look at it, I spend hours trying to figure out how all of these oddly named directories and files connect. It's a programming sin to reinvent the wheel, but I often find it's just quicker to write up the functionality myself than to spend hours dissecting some library. Obviously, people who do this for a living don't have these problems, and I'll need to get to that point myself. Question: What are some steps that I can take to begin "integrating" with everyone else? Thanks!

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• Oracle GoldenGate 11gR2 New Feature: Integrated Capture

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} With the release of Oracle GoldenGate 11gR2, the Product Management team is very excited about the addition of Integrated Capture for the Oracle platform. Integrated capture is unique in the industry and unique to the Oracle database. It is not available on any other database platform. This new feature moves GoldenGate’s capture capabilities closer to the Oracle Database engine and is the foundation for Oracle GoldenGate on the Oracle Database platform over the long term. It is important to note that Integrated Capture does not replace our classic Capture process. Both are available on the Oracle Database platform. The Integrated Capture mechanism relies on Oracle’s internal log parsing and processing to capture DML transactions. By moving closer to the Oracle Database engine, Oracle GoldenGate can take advantage of new Oracle Database features and functionality more quickly. For example, this new mechanism allows GoldenGate to support advanced features such as compression. Integrated Capture provides support for all flavors of Oracle compression, including hybrid columnar compression (EHCC) on Exadata, where as our “Classic” capture would not. Integrated Capture supports two different deployment configurations; On-Source and Downstream. The on-source deployment model is what most customers are familiar with. Oracle GoldenGate is executing on the database server capturing changes in real time. This is the default deployment method. The other option is downstream, where the source database and the Oracle GoldenGate Capture process are on different machines. This method effectively off-loads the processing requirements to a second machine. Customers may choose which option they prefer based on their requirements.   Additional information on Integrated Capture can be found in our documentation and the white paper “Oracle GoldenGate for Oracle”.

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• State / Screen management in Entity Component Systems

  - by David Lively

  My entity/component system is happily humming along and, despite some performance concerns I initially had, everything is working fine. However, I've realized that I missed a crucial point when starting this thing: how do you handle different screens? At the moment, I have a GameManager class which owns a component manager and entity manager. When I create an entity, the entity manager assigns it an ID and makes sure it's tracked. When I modify the components that are assigned to an entity. an UpdateEntity method is called, which alerts each of the systems that they may need to add or remove the entity from their respective entity lists. A problem with this is that the collection of entities operated on by each system is determined solely by the individual Systems, typically based on a "required component" filter. (An entity has to have a Renderable component to be rendered, for instance.) In this situation, I can't just keep collections of entities per screen and only Update/Draw those collections. They'd have to either be added and removed depending on their applicability to the current screen, which would cause their associated components to be removed, or enable/disable entities in a group per screen to hide what's not supposed to be visible. These approaches seem like really, really crappy kludges. What's a good way to handle this? A pretty straightforward way that comes to mind is to create a separate GameManager (which in my implementation owns all of the systems, entities, etc.) per screen, which means that everything outside of the device context would be duplicated. That's bothersome because some things are always visible, or I might want to continue to display the game under a translucent menu window. Another option would be to add a "layer" key to the GameManager class, which could be checked against a displayable layer stack held by the game manager. *System.Draw() would be called for each active layer, in the required order as determined by the stack. When the systems request an iterator for their respective entity collections, it would be pre-filtered to a (cached) set of those entities that participate in the active layer. Those collections could be updated from the same UpdateEntity event that's already used to maintain each system's entity collections. Still, kinda feels like a hack. If I've coded myself into a corner, feel free to throw tomatoes as long as they're labeled with a helpful suggestion. Hooray for learning curves.

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• Test your internet connection - Emtel Mobile Internet

  After yesterday's report on Emtel Fixed Broadband (I'm still wondering where the 'fixed' part is), I did the same tests on Emtel Mobile Internet. For this I'm using the Huawei E169G HSDPA USB stick, connected to the same machine. Actually, this is my fail-safe internet connection and the system automatically switches between them if a problem, let's say timeout, etc. has been detected on the main line. For better comparison I used exactly the same servers on Speedtest.net. The results Following are the results of Rose Hill (hosted by Emtel) and respectively Frankfurt, Germany (hosted by Vodafone DE): Speedtest.net result of 31.05.2013 between Flic en Flac and Rose Hill, Mauritius (Emtel - Mobile Internet) Speedtest.net result of 31.05.2013 between Flic en Flac and Frankfurt, Germany (Emtel - Mobile Internet) As you might easily see, there is a big difference in speed between national and international connections. More interestingly are the results related to the download and upload ratio. I'm not sure whether connections over Emtel Mobile Internet are asymmetric or symmetric like the Fixed Broadband. Might be interesting to find out. The first test result actually might give us a clue that the connection could be asymmetric with a ratio of 3:1 but again I'm not sure. I'll find out and post an update on this. It depends on network coverage Later today I was on tour with my tablet, a Samsung Galaxy Tab 10.1 (model GT-P7500) running on Android 4.0.4 (Ice Cream Sandwich), and did some more tests using the Speedtest.net app. The results are actually as expected and in areas with better network coverage you will get better results after all. At least, as long as you stay inside the national networks. For anything abroad, it doesn't really matter. But see for yourselves: Speedtest.net result of 31.05.2013 between Cascavelle and servers in Rose Hill, Mauritius (Emtel - Mobile Internet), Port Louis, Mauritius and Kuala Lumpur, Malaysia It's rather shocking and frustrating to see how the speed on international destinations goes down. And the full capability of the tablet's integrated modem (HSDPA: 21 Mbps; HSUPA: 5.76 Mbps) isn't used, too. I guess, this demands more tests in other areas of the island, like Ebene, Pailles or Port Louis. I'll keep you updated... The question remains: Alternatives? After the publication of the test results on Fixed Broadband I had some exchange with others on Facebook. Sadly, it seems that there are really no alternatives to what Emtel is offering at the moment. There are the various internet packages by Mauritius Telecom feat. Orange, like ADSL, MyT and Mobile Internet, and there is Bharat Telecom with their Bees offer which is currently limited to Ebene and parts of Quatre Bornes.

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• What is the correct way to use g_signal_connect() in C++ for dynamic unity quicklists?

  - by hakermania

  I want to make my application use dynamic unity quicklists. For building my application I am using C++ and the QtCreator IDE. When a menu action is triggered I want to be able to have access to a non-static function of my MainWindow class so as to be able to update the Graphical User Interface which can be accessed from inside 'normal' MainWindow's functions. So, I am building up my quicklist like this (mainwindow.cpp): void MainWindow::enable_unity_quicklist(){ Unity_Menu = dbusmenu_menuitem_new(); dbusmenu_menuitem_property_set_bool (Unity_Menu, DBUSMENU_MENUITEM_PROP_VISIBLE, FALSE); Unity_Stop = dbusmenu_menuitem_new(); dbusmenu_menuitem_property_set(Unity_Stop, DBUSMENU_MENUITEM_PROP_LABEL, "Stop"); dbusmenu_menuitem_child_append (Unity_Menu, Unity_Stop); g_signal_connect (Unity_Stop, DBUSMENU_MENUITEM_SIGNAL_ITEM_ACTIVATED, G_CALLBACK(&fake_callback), (gpointer)this); if(!unity_entry) unity_entry = unity_launcher_entry_get_for_desktop_id("myapp.desktop"); unity_launcher_entry_set_quicklist(unity_entry, Unity_Menu); dbusmenu_menuitem_property_set_bool(Unity_Menu, DBUSMENU_MENUITEM_PROP_VISIBLE, true); dbusmenu_menuitem_property_set_bool(Unity_Stop, DBUSMENU_MENUITEM_PROP_VISIBLE, true); } void MainWindow::fake_callback(gpointer data){ MainWindow* m = (MainWindow*)data; m->on_stopButton_clicked(); } void MainWindow::on_stopButton_clicked(){ //stopping the process... } mainwindow.h: private slots: void enable_unity_quicklist(); void on_stopButton_clicked(); public slots: static void fake_callback(gpointer data); This suggestion was taken from http://old.nabble.com/Using-g_signal_connect-in-class-td18461823.html The program crashes immediately after I choose the 'Stop' action from the Unity Quicklist. Debugging the program shows that I am not able to access anything MainWindow related inside the on_stopButton_clicked() without crashing. For example, it crashes when doing this check (which is the first 2 lines of code inside this function): if (!ui->stopButton->isEnabled()) return; I have also tested lots of other things that I found at the internet, but nothing of them worked. One interesting solution would be to use gtkmm (http://developer.gnome.org/gtkmm-tutorial/stable/sec-connecting-signal-handlers.html.en) but I am not used at all working on GTK applications (I work solely in Qt) and I don't know if this even suits to my occasion. A compilable example indicating what the problem is can be found at: http://ubuntuone.com/7iKA3wnPmWVp8YNNDLlVQI (3.2Kb) If you are not familiar with the QtCreator IDE, you can compile with the following commands, as long as you have all the needed libraries: cd dynamic_unity_quicklists_test; qmake -project; qmake; make

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• Three Master Data Management Deployment Tips

  - by david.butler(at)oracle.com

  MDM is all about data quality and data governance. We now know that improved data quality raises all operational and analytical boats. But it's not just about deploying data quality tools. It's about deploying data quality tools within and across the IT landscape - from a thousand points of data entry to a single version of the truth. Here are three tips to deploying MDM across your applications and enterprise.   #1: Identify a tactical, high-value business problem where MDM can materially help. §  Support a customer acquisition and retention program with a 'customer' master data solution. §  Accelerate new products and services to market with a 'product' master data solution. §  Reduce supplier exceptions or support spend control initiatives with a 'supplier' master data solution. §  Support new store (branch, campus, restaurant, hospital, office, well head) location analysis with a 'site' master data solution. §  Fix long standing Chart of Accounts and Cost Center problems with a 'financial' master data solution. §  Support M&A activity, application upgrades, an SOA initiative, a cloud computing program, or a new business intelligence deployment by implementing a mix of master data solutions.   #2: Incrementally expand to a full information architecture. Quite often, the measurable return on interest from tactical MDM initiatives will fund future deployments. Over time, the MDM solution expands into its full architecture to cover the entire IT landscape. Operations and analytics are united, IT flexibility is restored, and sustainable competitive advantage is achieved.   #3: Bring business into every MDM deployment. To be successful, MDM must work hand in hand with data governance. In fact, Oracle MDM incorporates data governance tools for business users. IT can insure data quality, but only after the business side has defined what quality means. The business establishes the rules for governing the master data, and then IT enforces the rules via the MDM applications. Without this business/IT collaboration, MDM initiatives seldom achieve their full potential.   It is not very often that a technology comes along that can measurably assist organizations across a wide variety of top IT initiatives. Reducing costs, increasing flexibility, getting more out of existing assets, and aligning business and IT are not easy tasks for any CIO. But with MDM, success is achievable. IT can regain its place as a center for innovation.   For more information on this topic, take a look at my article Master Data Management Deployment Tips in the Opinion Section of Oracle's Profit Online magazine.

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• WiFi connected to router, but no internet connection

  - by Quetzacotl

  I just got a new notebook, a ThinkPad Edge E530, and installed Ubuntu on it. I'm pretty new to Ubuntu. On the same laptop, running Windows 7, the Wi-Fi connection works fine. Ethernet connection works both on Win7 and on Ubuntu. Only Wi-Fi on Ubuntu does not work; it connects to the Wi-Fi access point but I don't have Internet access. My wireless card is Intel Centrino Wireless-N 2230. What can fix the problem? EDIT: ifconfig -a eth0 Link encap:Ethernet HWaddr b8:88:e3:30:72:34 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:43 Base address:0x8000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:163 errors:0 dropped:0 overruns:0 frame:0 TX packets:163 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:10124 (10.1 KB) TX bytes:10124 (10.1 KB) usb0 Link encap:Ethernet HWaddr 02:15:e0:ec:01:00 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) wlan0 Link encap:Ethernet HWaddr 68:5d:43:43:71:e1 inet addr:192.168.2.101 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::6a5d:43ff:fe43:71e1/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:40 errors:0 dropped:0 overruns:0 frame:0 TX packets:220 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:2801 (2.8 KB) TX bytes:26230 (26.2 KB) route -n Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 192.168.2.1 0.0.0.0 UG 0 0 0 wlan0 169.254.0.0 0.0.0.0 255.255.0.0 U 1000 0 0 wlan0 192.168.2.0 0.0.0.0 255.255.255.0 U 2 0 0 wlan0 cat /etc/resolv.conf # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) # DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN nameserver 127.0.0.1 iwconfig lo no wireless extensions. usb0 no wireless extensions. wlan0 IEEE 802.11bgn ESSID:"SATELITE" Mode:Managed Frequency:2.462 GHz Access Point: 00:1F:1F:8D:CC:08 Bit Rate=1 Mb/s Tx-Power=16 dBm Retry long limit:7 RTS thr:off Fragment thr:off Power Management:off Link Quality=60/70 Signal level=-50 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:93 Invalid misc:243 Missed beacon:0 eth0 no wireless extensions.

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