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• Item missing/damaged from Amazon order? Steps to quickly contact support to get replacements

  - by Gopinath

  I ordered few items from Amazon.com last week and when the package is delivered I found an item is missing. I reached out to Amazon Customer care and they resolved the issue by resending the missing item. Amazon’s customer care is awesome! They just asked me few questions regarding the order, person who accepted the delivery and without any further delay they provided details on when I’ll get the replacement item. Best part is Amazon customer care support is available through email, chat & telephone. I chose support through a chat session and resolved the issue. If you also missed an item or found a damaged item then here are the steps to be followed to get a replacement item Step 1 -  Go to amazon.com/contact Step 2 -  Click on Contact Us button available in General Support section, you may have to provide authentication details Step 3 – Contact Us screen displays your recent order. If your query is related to the displayed order then proceed go to next step otherwise select your order by clicking on Choose Different Order button Step 4 – Select the missing/damaged items from the list of items displayed from your order Step 5 – Choose the issue with your order. In case if an item is missing you may want to choose “Problem with an order”, “Missing item or parts” and “Entire item missing from shipment”. You may want to choose the options that are close to the issue you are facing with your order Step 6 – Choose how you want to support. You can choose either “E-Mail”, “Phone” or “Chat”. Based on the selected Support mode, proceed and communicate to them about the issue.  Rest assured. They will resolve your issue quickly.

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• ERP/CRM Systems. Desktop Based ? Web based? [closed]

  - by Parhs

  I have seen 2-3 ERPs in action. I am wondering what is better. Desktop based application or webbased displayed on a browser. My first experience was with a web based ERP when i was 14 years old.. It was web based and terribly slow... For most simple task you had to do lots of clicks... no keyboard support ..... Pages took ages to load. Last year I worked for migrating to a newer computer some old terminal based cobol application. The computer that worked till today and still has no problem was from 1993. The user interface ofcourse was textbased.. The speed that guys placed orders was amazing! just typing the name of the customer , then 5-10 keys to add a product to order.... Comparing to this ERP the page for placing orders Link (click sales orders) seems terribly slow to add a product... No keyboard shortcut works to save what you added and generally I believe you need 4 times more time to place an order compared to the text interface... Having to use both mouse and keyboard for this task is BAD and sadistic... So how can the heck these people ever use a system like that ??? So in the long run desktop application seems the only way... Of course browsers support shortcuts but the way to overide the defaults that browsers uses isn't cross compatible... That is a huge problem. Finnaly, if we MUST/forced use cloud in near future what about keyboard shortcuts?? I feel confused... I have seen converters of desktop applications to browser applications but are SLOW as hell... The question is what about user friendliness? What kind of application would you use?

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• Finding, which web component is causing problems during page loading

  - by Juhele

  I am using windows version of Firefox 5.0 and last few days I found that on one website (similar focus as stackexchange but in Czech), is something wrong as my browser loads it very slowly (while the connection is ok and never had problems with it). There is also another guy trying to solve the almost the same problem, but no help yet. So I would ask, whether there is some Firefox plugin showing which page components are loading and which could help me to find out the problem. I am writing from office pc so we have blocked all the social networks like FB, Twitter etc. and I also use Adblock Plus - however, deactivating it does not have any effect on it. thanks

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• Can a working Tomcat 6 webapp be turned into a usable .war file?

  - by Bill Cole

  Problem: I have a working webapp on a FreeBSD 8.1 Tomcat 6 test server that I need to move to a production system. The developer who last touched it (and had root on that server) has moved on and isn't helpful. The running app seems to have been deployed from a CVS server that is now unavailable. My thinking is that I would like to find a way to wrap the working webapp into a proper .war so that I can deploy it on a pristine host and (after testing) send the existing system to a very deep bitbucket. But I'm not having luck finding a way to do that. I'm a sysadmin not a developer and don't work much with Tomcat systems so I may be (likely am) overlooking something blindingly simple. I gather that I may be able to just tar up the deployed directory and untar it on the new machine, but I have a nagging feeling that there are pitfalls in that.

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• System will only boot into a Live CD with core disabled in BIOS and ACPI off.

  - by CookieOfFortune

  I have a system that was running a Q6600 and Windows 7 RC. It crashed last night into a BSOD with a MACHINE_CHECK_EXCEPTION. Now it does that every time it boots into Windows. I tried using my Ubuntu Live CD, but the kernel would error out, the stack trace showed something along the linse of "Can not synchronized to one of the CPUs". Working from this, I enabled the "Limit CPU to 3 cores" option in my BIOS and tried again. This time, it seemed to have died after an ACPI call, so I disabled that during the boot and now it is running from the Ubuntu Live CD, showing 2 cores. Does anyone here think I have any hope or is it simply a CPU waiting to die? EDIT: 1 core now.

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• Windows 2008 Enterprise License can't activate Standard Edition

  - by starchx

  We have downloaded and installed the Windows 2008 Standard R2 edition months ago. Now the server is in production. We signed up the Microsoft Partnership Action Pack subscription last week and get a license for Windows 2008 Enterprise edtion. I am trying to activate the standard edition with Enterprise key as advsied here:http://serverfault.com/questions/318968/upgrade-domain-controller-sku-from-server-2008-r2-standard-to-enterprise , but failed. Is it because windows 2008 we have is different? (downloaded from MS site with eval license). Thanks. tim

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• ubuntu 12.04 - keep getting "Server not found" for some websites

  - by android developer

  ever since last week , i've noticed that many websites cannot be accessed , and it doesn't matter if i use firefox or chromium as a web browser . as an example of such a website is: http://tutorials-android.blogspot.co.il/2011/05/layout-animation-in-android.html all i get is a "Server not found" error page . sometimes after a few refreshes it works just fine . i've checked it on a windows OS machine that is connected to the exact same LAN network , and the website is shown just fine . i've also checked the /etc/hosts file and it doesn't contain anything suspicious . what is going on? how can i fix it?

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• Update Manager got stuck (but not frozen) while installing downloaded updates. What should I do?

  - by WarriorIng64

  I have just gotten my Ubuntu 12.04 LTS desktop computer reassembled after a trip back home and connected it to my parent's wireless Internet connection. The connection seems quite shaky (disconnects half the time, likely an ongoing issue with the wireless card I have installed), and it struggled to download updates because of the constant interruptions. Eventually, it managed to download the updated packages and started installing them. I got up and left it to do its work. When I came back, I saw it was still having trouble staying connected to the wireless (no surprise there), but then I noticed that it seemed like Update Manager had stopped making progress on the installation. I opened the Details pane to see what it was last doing: My guess was that the installation script for flashplugin-installer couldn't complete the download until I stabilized the Internet connection. I hooked my Ubuntu laptop up to my desktop via Ethernet and shared its wireless connection using this guide, and as I am typing this now from my desktop you can see that the connection issue was successfully worked around. However, even with a stable connection established, Update Manager seems "stuck" at its current position and won't go any further. It's not totally frozen, but I can't do anything beyond open/close the Details pane as the Cancel button is grayed out. I know it can cause big problems if updates are stopped during installation, but I'm at a loss as to how this situation should be handled. I'm sure it should finish normally if I can just find a way to restart Update Manager, but the question is how this should be approached. How can I safely get my updates to finish installing?

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• What are some internet trends that you've noticed over the past ~10 years? [closed]

  - by Michael

  I'll give an example of one that I've noticed: the number of web sites that ask for your email address (GOOG ID, YAHOO! ID, etc.) has skyrocketed. I can come up with no legitimate reason for this other than (1) password reset [other ways to do this], or (2) to remind you that you have an account there, based upon the time of your last visit. Why does a web site need to know your email address (Google ID, etc.) if all you want to do is... download a file (no legit reason whatsoever) play a game (no legit reason whatsoever) take an IQ test or search a database (no legit reason whatsoever) watch a video or view a picture (no legit reason whatsoever) read a forum (no legit reason whatsoever) post on a forum (mildly legit reason: password reset) newsletter (only difference between a newsletter and a blog is that you're more likely to forget about the web site than you are to forget about your email address -- the majority of web sites do not send out newsletters, however, so this can't be the justification) post twitter messages or other instant messaging (mildly legit reason: password reset) buy something (mildly legit reasons: password reset + giving you a copy of a receipt that they can't delete, as receipts stored on their server can be deleted) On the other hand, I can think of plenty of very shady reasons for asking for this information: so the NSA, CIA, FBI, etc. can very easily track what you do by reading your email or asking GOOG, etc. what sites you used your GOOG ID at to use the password that you provide for your account in order to get into your email account (most people use the same password for all of their accounts), find all of your other accounts in your inbox, and then get into all of those accounts sell your email address to spammers These reasons, I believe, are why you are constantly asked to provide your email address. I can come up with no other explanations whatsoever. Question 1: Can anyone think of any legitimate or illegitimate reasons for asking for someone's email address? Question 2: What are some other interesting internet trends of the past ~10 years?

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• Suspected power supply issue? PC repeatedly whirs for some seconds and then dies.

  - by benwebdev

  I've come home today and switched on the PC I've built a few months ago only for the machine to whir for a few short seconds and then die. It repeats this until I disconnect the power lead. Nothing is output to the screen and this cut out happens very quickly after switching it on. What could this be and how could it be fixed? Is it the power supply? I'm in despair :-( My spec is below, everything is new and was bought and assembled within the last 6months, system has been fantastic until now. Power Supply: 620W CoolerMaster Real Power M620 Motherboard: Gigabyte GA-X58A-UD3R Intel X58 (Socket 1366) DDR3 Processor: Intel Core i7 930 2.80GHz @ 4.00GHz RAM: 6GB DDR3 OS Windows 7 64bit Sapphire HD 5770 Vapor-X 1GB Graphics card 1TB Hitachi HDD 720GB Seagate Barracuda HDD 350GB Seagate Barracuda HDD EMu 0404 PCI Soundcard D-Link PCI-E wireless card Samsung DVD RW drive

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• How to do a 3-tier using PHP [closed]

  - by Ric

  I have a requirement from a client for my PHP Web application to be 3-tier. For example, I would have a web server on Apache in the DMZ, but it should NOT contain any DB connections. It should connect to a Middle server that would host the business objects but be behind the firewall. Then those objects connect to my SQL cluster on another server. I have actually done this using .NET, but I am not sure how to setup my stack using PHP. I suppose I could have my UI front tier call the middle tier using REST based web services if I create my middle tier as a second web server, but this seems overly complex. The main reason for this is advanced security: we can not have any passwords on the DMZ first tier web server. The second reason is scalability - to have multiple server on different tiers that can handle the requests. The Last reason is for deployment - it is easier if I can take one set of servers offline for testing before putting them back in production. Is there a open source project that shows how to do this? The only example I can find is the web server hosting files from a shared drive on another machine (kind of how DotNetNuke pretends to be 3-tier), but that is NOT secure.

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• How to make a iOS plugin for Unity3d

  - by DannoEterno

  I've passed last 2 days reading articles and book for understand how can i make a plugin for iOS in Unity. Basically i need just a demo for understand how it work. For now i've tried to make this process (with really poor luck): I've started a new project in Unity and writed a simple script using UnityEngine; using System.Collections; using System; using System.Runtime.InteropServices; public class CallPlugin : MonoBehaviour { [DllImport ("__Internal")] private static extern int test(); void Start () { Debug.Log(test()); } } Then i've created a project in Xcode with this simple script: extern "C"{ int test() { int che = 5; return che; } } Then i've tried: to put the .mm and .h in the Assets/Plugins/iOS = nothing to build the unity project and than add the .h and .mm in the Xcode project = nothing In Unity i will always get the EntryPointNotFoundException, so unity see the file but is unable to reach the method. The problem is... how?! :) Maybe i miss something or i've done something wrong? Thanks a lot for every help that you can give me :)

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• Reverse Engineer Formula

  - by aaronls

  Are there any free programs or web services for reverse engineering a formula given a set of inputs and outputs? Consider if had 3 columns of data. The first two numbers are inputs, and the last one is an output: 3,4,7 1,4,5 4,2,6 The outputs could be produced with simply a+b, but there could be many formulas that would give the same result of course. I am talking about data without any error or deviation, and I think the formula would only need basic operations(divide, multiply, add, sutbract) and possibly use one of floor/ceiling/round.

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• What is causing my internet to be slow on one laptop but not the other and only at a distance?

  - by Matt Case

  I have a newer laptop, purchased within the last year (acer aspire 7740). This laptop does not have any problem connecting to wireless networks and indicates that the signal strength is excellent on most of the wireless networks I connect to. When the laptop is within 10 feet of my wireless router it gets 30 down 10 up. When it is farther away than 10 feet it will be lucky to get 3 down and 1 up. I also have an older laptop, purchased in 2005, that has no problems at all at the same range. None of my phones, gaming consoles or tablets have this problem. I am beginning to think that the problem must be some hardware defect with the wireless card. I can provide additional information if needed. Just thought I'd check to see what others thought because I've been working on computers my whole life and have never heard of this happening. I have also tried to change the channels on my wireless router and have had no success with this idea.

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• Trying to move away from PHP/Yii: RoR, Python/Django or ASP.NET MVC? Your opinions please [closed]

  - by Örs

  I have a CS degree and I've been working as a web developer (front & backend) for about 2 years now. I've been working with PHP mostly because it was easy to pick up and find a job, but I've grown to dislike the language and want to try something new, and possibly get a better paying job. That last point is especially important because in my area (Romania/Eastern Europe) PHP jobs are mostly for people fresh out of college/high school, hence the pay is rather low. I've been working with the Yii framework which, if I understand correctly, borrows a lot from Ruby on Rails (convention over configuration, MVC, Active Record, scaffolding). Other than PHP I only know curly-brace languages (C/C++/Java) and bash so Python/Ruby might be a bit challenging. On the other hand I've been using Linux (with vim and recently Sublime Text 2) for almost 4 years now so Windows and a lack of a terminal would have its downsides as well. I'm leaning towards Python/Ruby because of my *nix bias (plus both look like fun), but I've heard great things about ASP.NET MVC as well. Any suggestions? PS: I think there are more jobs in ASP.NET around here, but that's not necessarily a plus, because there are a lot of CS graduates as well. tl;dr: Romanian PHP/Yii developer trying to move to Python/Django or Ruby/Rails or C#/ASP.NET MVC. Suggestions?

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• Opening a Corrupted winmail.dat file

  - by tearman

  I have a set of winmail.dat files that apparently have evolved from a set of emails with corrupted headers. It looks like Exchange 2010 changed the headers around sometime last September and basically rendered exported .eml files unable to open. Now the HTML/PlainText emails seem to do ok, but the files that use RichText (specifically Microsoft's TNEF format) will not open in any program, Microsoft or not. I've attempted to use many different non-Microsoft converters and they see it as a corrupted message as well. If I remove the headers of the email, rename it as a winmail.dat file, some emails will open in Word, but most won't. If you take a look at the email in a text editor, there are null characters EVERYWHERE that distort the email itself. Anybody have any experience with this and/or suggestions on how to at least open it?

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• Oracle Customer Experience (CX) Solutions Make Retailers Merry

  - by Tuula Fai

  Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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• The very bare minimum of latex to compile documents

  - by ldigas

  I'm creating a relatively small console program which will be used by some other people as well. As part of its output it will be creating a tex file which will contain some two tables, a few rows of text and one plot. Not, my program is pretty small - under a Mb. The problem is I can't count on my users to have latex installed, so I'd like to include the very bare minimum required files to create it (pdf). What would be a good place to start searching on that topic, or even better, does anyone know what I would need to include with it to accomplish that ? I remember my last latex install being pretty ... well, gigantic. Kind regards !

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• Fixing Outlook 2010's notorious 'Disabled Search Indexer' Add-in problem

  - by Muhimbi

  I have been impressed with the improvements in search introduced in Outlook 2010. Unfortunately, in the last week search has stopped working for me. I have tried all the obvious repair tasks such as repairing office, disabling all add-ins, rebuilding the index, compacting the PST, but no luck. It appears that 'mssphtb.dll' (Used by search) keeps crashing and as a result Outlook Disables it. I have tried re-enabling it, but Outlook immediately disables it again. I have had a look in the Windows Event Log as well, but Outlook does not appear to log any errors that occur when loading add-ins. A lot of people appear to have the same problem, but no fixes so far. I am considering installing Xobni, but I prefer to make Outlook work the way it is supposed to and not rely on 3rd party applications.

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• Live CD installer gets stuck with a grayed out forward button.

  - by TRiG

  I have a CD with Ubuntu 10.10 and a laptop with Ubuntu 8.10. The laptop had all sorts of crud on it, and anything I wanted to keep was backed up on an external drive, so I was happy to do a wipe and reinstall instead of an update. So after a bit of faffing about trying to work out how to get the thing to boot from the CD drive, I did that. So the screen comes up with the choice: the options are Try Ubuntu and Install Ubuntu. I choose to install and to overwrite my current installation. So far so good. I then get a progress bar labelled something like copying files (I forget the exact wording) and further options to fill in for my location, keyboard locale, username and password. On each of these screens there are forward and back buttons. On the last screen (password), the forward button is greyed out. Well, I think to myself, no doubt it will become active when that copying files progress bar completes. The progress bar never completes. It hangs. And the label changes from copying files to the chirpy ready when you are. The forward button remains greyed out. The back button is as unhelpful as you'd expect it to be. And there's nothing else to click. We have reached an impasse. I tried restarting the laptop, to test whether it actually was properly installed. It wasn't. I tried to run Ubuntu live from the CD, to test whether the disk was damaged. That wouldn't work either, but I suspect it's just because the laptop is old and has a slow disk drive. I'm typing this question on another computer using the Ubuntu live CD and it's working fine. So there's nothing wrong with the CD.

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• How to start a Software Company

  - by MeshMan

  I've always been interested in wondering how software companies happen. I find it extremely difficult once you're tied down with car, house, life etc. Funding is always the biggest concern. To make this a bit more specific, I see two types. Those offering a product/service or those offering a consultancy company. One things that bugs me about the product/service kind is that we all know how burning the candle at both ends is extremely exhausting. Coding for 8-10 hours in the day and then code in the evenings on your own stuff, doesn't last long. No matter how passionate you are about your idea, simply put, coding day and night is a recipe for burn out. Is this a defeatist attitude though? Can it be balanced? A consultancy kind isn't as tricky in my honest opinion. I think once you have spent years and years in the industry building up relationships, contacts from contracting or moving around, and of course, being involved in the community, then landing your first project as a consultant I'm sure is easier than the product/service kind. I'd imagine friends then could join you as you take on bigger company projects, like an Agile implementation or TDD training, then off you go gaining bigger things. Could you please specify which company type you're answering if you can't contribute to both. I'd like to hear everyone's experiences or ideas on any level for software company start-ups.

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• Tracking form abandonment

  - by Alec Sanger

  I'm looking for a decent way to track form abandonment. Ideally, I would like to see how many people start filling out a form but do not complete it, as well as the last field that was filled out. The website is a fairly large Wordpress site with quite a few forms. Some of these forms are to register for events, some are for donations, some are for information requests. My first attempt at this was adding a generic jquery that bound functions to all forms on the site. When a form element was blurred, I would trigger a Google Analytics event with the name of the form, the name of the field, and whether or not it was filled. I expected to be able to go to the Event Flow section in Google Analytics and see the flow of these form events, however since there are so many forms and other events occurring on the website, Google wouldn't let me break them out very well. The other issue was the Quform doesn't name their fields anything relevant, and it doesn't look like we can name them ourselves. This results in a lot of ugly form names that don't mean anything without cross-referencing the actual form. Does anybody have any suggestions on how I can achieve more usable form abandonment metrics in a scenario like this?

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• Why would anacron not be running?

  - by Rory

  I have a Ubuntu system that has anacron installed. However I'm pretty sure it's not running. It's not running the commands in /etc/cron.daily to rotate the syslog files (I'm using sysklog, which has its own rotating log method, not using logrotate). The last time the logs were rotated were in October 2009. /var/spool/anacron/cron.daily exists and the contents are 20091015. AFAIR we had a power outage then, and everything rebooted. How can I debug anacron? How can I see why it's not running? My first instinct is to look for /var/log/anacron, but that's not there. How can I fix it to make it run again?

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• Install Ubuntu on Asus Eee-PC 1005PE - Dealing with special partitions

  - by MestreLion

  I have an Asus EeePC 1005PE netbook and im planning on doing a massive re-partitioning (going to install Ubuntu, Mint, XP, etc) Ive noticed it has 2 "special" partitions: a 10Gb Fat32 RESTORE hidden partition (used by BIOS "F9 recovery" feature) and a 16Mb "unknown" partition at the end of the drive (used by BIOS "Boot Booster" feature). So, for both partitions, my question is: Can I move/resize the recovery partition freely? What are the requirements for it? (i mean, for it still be found by BIOS when i press F9/Activate BootBooster?). Partition table order? Partition type? Flags? Label? UUID? Can i make it a Logical (instead of primary) partition? Does it must be the flagged as boot? And, more importantly: where can i find any official documentation about it? Ive ready many (mis)information about it... some say Boot Booster partition must be last (in partition table), some say Recovery must be 2nd, that it must be bootable, etc. How can I know what is really needed for the BIOS to use both F9 and Boot Booster? Note: Im using gParted from a Live USB Stick (Mint 10 / Ubuntu 10.10), and ive noticed that, since the filesystem type of the Boot Booster is not recongnized, it cant move or resize it. Can I delete it and re-create it somewhere else? Whenever i create a 0xEF partition gParted crashes and quits and i cannot open it again (must delete the partition using fdisk / cfdisk)

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• Can't run .net software on Samsung Omnia Pro B7330

  - by Sam

  I've got a Samsung Omnia Pro B7330, and am unable to run any program for .net compact framework on it. My last three Smartphones had been HTC brand, and all the programs I tried are just simple winform apps, which ran on all HTC phones. But not on the Omnia. Whenever I try to start an app, I get an "unexpected error" / "NotSupportedException" at: Microsoft.AGL.Common.MISC.HandleArt() System.Windows.Forms.Control._InitInstalce() System.Windows.Forms.Control..ctor() System.Windows.Forms.Button..ctor() MyApp.InitializeComponents() The proper compact framework 2.0 is already installed in the rom, installing CF 3.5 didn't change anything. Anyone can tell me whats the problem with this phone?

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