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• The best software for users internet usage

  - by nikospkrk

  Hi, We are a small business using a Vigor 2820 as the internet router, and we'd like to install a software that could report any internet usage from our users. I already tried the "official" software made by Draytek called "SmartMonitor", but is reliability is a real issue as it doesn't seem to keep capturing packets after working 3 to 6hours (randomly), whereas Wireshark keeps capturing packets after that amount of time. As I'm really fed up with this tool, I'm looking for other solutions but I still want the same features: users statistics, websites ranking, users traffic, ... I already enabled the port mirroring feature, so it would be perfect if you could suggest me a port mirroring-based software (ideally freeware). I thought I had found the good one with Etherscout, but it just doesn't launch. I am even open to a tool that would "just" make some reports based on Wireshark captured files (*.pcap). Thank you for any of your suggestion, Nicolas.

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• Accessing internal server eg 192.168.10.10 without using remote desktop

  - by bergin

  Hi there My boss has an intranet he wants his employees to gain access to from the WWW. Theres a sharepoint server running on 192.168.10.10 and SBS can be seen from a website 81.244.232.22 (some numbers like this). When you access, theres a default internal sharepoint site "companyweb" but we dont want to use that we want the main sharepoint site which has all the business on it. is this possible? Currently we have to connect to a computer, chose the server and then get in that way. Any ideas?

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• Accessing internal server eg 192.168.10.10 without using remote desktop

  - by bergin

  Hi there My boss has an intranet he wants his employees to gain access to from the WWW. Theres a sharepoint server running on 192.168.10.10 and SBS can be seen from a website 81.244.232.22 (some numbers like this). When you access, theres a default internal sharepoint site "companyweb" but we dont want to use that we want the main sharepoint site which has all the business on it. is this possible? Currently we have to connect to a computer, chose the server and then get in that way. Any ideas?

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• php.ini date.timezone usefulness?

  - by Buttle Butkus

  I'm not sure if this is a question for serverfault or stackoverflow but it seems like it has a lot to do with server config. We have a server in chicago and the server's clock is on chicago time. But since the business is located in California, it would seem to make sense to use pacific time. What happens when server time is Chicago, and php.ini directive date.timezone is set to "America/Los_Angeles"? How will that affect logs written to mysql, error logs, etc? I've looked at the Apache error log and, as I expected, the php directive does not affect it. Times are all servertime. Thanks.

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• Should I upgrade Exchange 2003 or just upgrade the hardware?

  - by JohnyD

  My organization currently has a 4 y/o Exchange 2003 email server (32-bit, Intel Pentium D @ 3GHz, 3GB RAM). It's run very well over the past 4 years but it is time to upgrade its hardware. This server would handle email for approximately 30 clients, a few OWA users with iPhones. My (somewhat ambiguous) question is, when I receive the new hardware should I build out a new Exchange 2003 deployment or should I look at Exchange 2007 / 2010? I've heard that Exchange 2010 requires Sharepoint 2010 (which I am currently not running). Are there benefits that a small-medium sized business can or can't do without? Am I making a horrible mistake staying with antiquated software? Other details: Exchange 2003 (v6.5 + SP2) single front-end server All opinions and thoughts are very much appreciated.

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• Can MS Exchange provide a solution for multiple domains?

  - by webworm

  Is it possible to have an Exchange Server solution that allows for multiple email domains? I would like to make use of push email but also want to retain the scheduling features of Outlook/Exchange integration. The only problem is I use multiple business domains and need to be able to respond from each of them from Outlook and my Smartphone (iOS or Android). From everything I have seen so far it looks like Exchange doesn't allow email to be sent out from different aliases. Can hosted Exchange solutions do this?

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• Severe latency only on one machine and only when accessing intranet site

  - by Joe M.

  I have one desktop machine that is having consistently high latency only when trying to load a page from an intranet site. Using the Chrome Developer Tools, the site shows a "Waiting" time of 4-5 seconds each page load. Other machines have <50ms, and the problem machine loads regular internet sites with <1s latency, so the problem is only on one machine and only when accessing the intranet site. This is a small business and all the hosts are on 192.168.0.1/24 I would have suspected a connection issue with the problem machine but normal internet sites are not having latency. Then I would have looked at connection issues with the intranet web server but other machines are not having latency to it. What else can I look at to troubleshoot this?

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• Create Virtual Image of Laptop before Formatting

  - by Simon Mark Smith

  I have a 3 year old laptop running Windows XP that I used for business. Although I have not used the laptop in over a year, I now want to re-commission it with Windows 7 and a fresh install. Before I do the fresh install I want to create a Virtual Image of the laptop that I can keep and potentially run on my desktop machine should I ever need to access any of the old files/projects that it contains currently. I know that most people will say just copy the files over to your desktop, but my concern is the configuration of the laptop. I used to use it for development and it has older versions of Visual Studio, SQL Server, Active X controls etc, etc than I currently use so I really want to preserve the environment not just the files. So really I am asking what is the best tool-set/method to achieve this? I understand there are free VM tools available but I have never done this before and would appreciate any help.

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• What email providers have extremely high reliability and robust SLAs?

  - by Benjamin Manns

  My dad is a professor who does part-time law practice. He had been using his university email address for professional correspondence, when he found out that the university had permanently lost 16 business-related emails in their spam filter (with no apology, notification, or compensation). What I am looking for now is an email provider (preferably with Exchange, but not required) with very high reliability and a SLA that is basically an insurance policy. I have looked at Google Apps's SLA, but this will not suit. I am looking for a provider who will take $X per month in registration fees, and will: Alert me when there is any downtime. Promptly fix the issue Pay me a fee ($Y) whenever there is downtime. I want a significant, contractual reason for them to be diligent in their service. Free service for me is not enough.

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• Macbook Pro + Windows 7 (bootcamp) = Terrible battery life

  - by Scott Beeson

  I recently put Windows 7 Ultimate x64 on my wife's Macbook pro because of some software she bought for her business. Since then, the battery life has been abysmal. I've identified and researched one of the problems, which is display brightness. There is no brightness control in the windows power options, but I did manually turn it down in Bootcamp. However, it is still reporting very low battery life estimates. I'm wondering if this is because Windows thinks the display is at full brightness. Can anyone shed any light on this? (Pun intended). Also, are there any other things to look out for that may improve the battery life? (I mean in the context of Mac + Windows, not in general)

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• Steps to make sure network is not blacklisted...Again

  - by msindle

  I have an interesting issue. I have a client that just got blacklisted due to spam being sent out over the last 2 days. I have my firewall configured to only allow mail to go outbound on port 25 from our mail server (Exchange 2010) exclusively and I have verified that there are no open relay's on our transport rules. We are running Vipre Business and after running deep scans with updated definitions all computers come back clean. I ran a message tracking report on our Exchange server that shows all mail sent via the mail server over the last couple of weeks and didn't see anything malicious or out of the ordinary. I have also verified that there are no home devices or rouge computers on the network. For all practical purposes it appears that the network is clean, but we still wound up on 5 or 6 blacklists...Where should I start looking next? Is there a "best practices" guide that can help eradicate this issue? Thanks in advance! msindle

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• Moving a window from a disconnected monitor to connected monitor on Vista

  - by RickMeasham

  I have a laptop that runs Vista Mega Ultimate Amazing for Business 64-bit. When at work, I connect a monitor via USB (which totally rocks) to the "left" of the laptop monitor. It's identified as monitor 3. At home, I use an old CRT monitor that sits to the right of the laptop monitor. It's monitor 2. Monitor 1 is, of course, the inbuilt laptop monitor. Now at home I open a window, any window, on monitor 2. Then I come to work and plug in monitor 3. Anything I had open on monitor 2 is now stuck in unretrievable land. (Actually, it's probably anything that was minimised when I left home that belonged on monitor 2 will expand back onto monitor 2, even though it's disconnected) How can I get those windows back onto connected monitors?

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• Installing win xp media center 2005

  - by wdizz

  I have a Dell 710 XPS H2C running Vista Business, I wish to clean install Win XP media center 2005. I wiped my hard drive with Wipe Drive Pro and proceeded to install Win XP, the install starts and goes thru the various prompts but when it comes to 'installing windows' I get a blue screen that flashes briefly (to fast to get the error code) and then reboots. This happens with any XP system disk (iv'e tried 4), but it installs Vista, 7 or Linux with no problems. I contacted Dell Support who have yet to give me any solutions to resolve the problem. Is there anyone out there with any ideas please.

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• QR vcard with a photo

  - by Cayetano Gonçalves

  I am about to get a ton of business cards printed from my new corporation, and I am allowed to have a QR code on it, and I would really like to be able to add a photo to be attached to the vcard. I know in the raw vcard you can add a photo like this: BEGIN:VCARD VERSION:4.0 N:Gump;Forrest;;; FN: Forrest Gump ORG:Bubba Gump Shrimp Co. TITLE:Shrimp Man PHOTO:http://www.example.com/dir_photos/my_photo.gif TEL;TYPE=work,voice;VALUE=uri:tel:+1-111-555-1212 TEL;TYPE=home,voice;VALUE=uri:tel:+1-404-555-1212 ADR;TYPE=work;LABEL="42 Plantation St.\nBaytown, LA 30314\nUnited States of America" :;;42 Plantation St.;Baytown;LA;30314;United States of America EMAIL:[email protected] REV:20080424T195243Z END:VCARD But I can't find any way to include the photo field into a QR code, any suggestions would be greatly appreciated.

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• Suggested benchmark for testing CPU footprint of antivirus software

  - by Alex Chernavsky

  Our organization is currently running Symantec Corporate Antivirus, which is rumored to be a big resource hog. I know that we do have a lot of older machines that are running slow. Our PCs are all running Windows XP Pro and are used only for business applications (mostly Microsoft Office), e-mail, and web surfing. They're not used for gaming (one would hope not, anyway). I'd like to take one of the old PCs and do a speed benchmark test while it's running Symantec AV, then another test with no antivirus, and a third test with ESET NOD32. As I said, I don't care much about graphics performance. What would be an appropriate benchmarking program program to use? Freeware is best, of course. Thank you for considering my question.

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• "Always available offline" option missing on one network drive in Windows 7

  - by Rynardt

  My network setup at home has 2 network storage devices on the network. The one is for media content on a Popcorn Hour A-110 and the other is a D-Link DNS-320 in RAID 1 configuration for business files. When I access these network drives and right click a folder the following context menu appears for the A-110 device, but not for the D-link. I have tested this in both Windows 7 32bit and Windows Vista 64bit. In both instances the "Always available offline" option is only available for the A-110 storage device, and not for the D-link. How do I get this option for the D-link? Any advice or ideas are welcome.

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• VPN doesn't have access to drives unless I use the default gateway

  - by Seb

  I am trying to setup a VPN connection on one of our office servers so that many of our employees can access our drives when out of town or for important business meetings. However I have a weird glitch in where if the default gateway option is checked they can see the drives and files, but get no internet access. If I have the default gateway option unchecked then they have there internet and can successfully connect to the VPN, but they are not able to see any of the drives or files. The server is running Windows Server 2003 Standard while the employees run either XP or 7 Professional. Any help is greatly appreciated. Thank you. EDIT The VPN setup is PPTP and the main server is behind a SonicWall if that is of any importance.

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• Why my AD domain doesn't work on my laptop

  - by Frederick Marcoux

  I have installed Windows Server 2008 R2 on a virtual machine with a bridged network card and installed Active Directory. I configured it and when I try to connect my laptop to the domain name, in this case, creationsmicroweb.ca (doesn't exist, don't try, for local only), I can't get connected. My laptop just doesn't see it. I don't know why! There's a resume of my config: Domain Name: creationsmicroweb.ca Forest: new, principal domain controller IP: Fixed (192.168.1.100) DNS Name: none (just for local, I ignored them) NETBIOS name: MICROWEB If someone as found why, please help me! This is for my business that I'm starting and I can't find why it doesn't work!

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• Options for remote desktop software for helping remote users?

  - by Nick G

  I need an easy way to jump on someone elses machine to help them solve a problem. It needs to be really easy for them to install (preferably doesn't actually require an "install" but just running an exe?). It must punch through any firewalls automatically using a relay server or P2P (so Remote Desktop itself is no use to me). I've found commercial products like MeetMeNow but they're really expensive. I want something that you can either buy a cheap pack of sessions or minutes, or preferably something free. I'm not in the business of commerical support and would only use it once every couple of months perhaps.

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• Cannot access any remote resource after connecting to Cisco VPN on Vista

  - by Deepak Singh Rawat

  I have installed Cisco vpn client version 5.0.07.0290 on Vista Business SP2. I am able to successfully connnect to the vpn. But after connecting I am not able to access any resource in the vpn (like database, other computers in the network etc.). I have tried the following without any success : Older versions of the client Other vpn clients like Shrewsoft : same issue as the cisco vpn client Disabled Internet Connection Sharing service Installed the client in the root administrator account Run the installer as administrator Run the vpngui and ipsecdialer in XP compatibility mode and as administrator I am not sure how to troubleshoot this issue. Can somebody please help me in troubleshooting this issue? P.S : I've Zonealarm firewall, can that be an issue?

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• Ubuntu cannot access internet, LAN is fine

  - by Kevin Southworth

  I have an Ubuntu 8.04 LTS server that is directly connected to our Comcast Business Gateway modem and I have configured it with 1 of our 5 allotted Static IPs. My other machines on our LAN can connect to this server (via ssh, web, ping, etc.) but I cannot access this server from outside our network, and this machine cannot get out to the internet either (ping google.com fails with unknown host). Here is my /etc/networking/interfaces file: auto lo iface lo inet loopback auto eth0 iface eth0 inet static address 173.162.54.19 netmask 255.255.255.248 broadcast 173.162.54.23 gateway 173.162.54.22 and my /etc/resolv.conf: nameserver 68.87.77.130 nameserver 68.87.72.130 output from sudo route -n: Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 173.162.54.16 0.0.0.0 255.255.255.248 U 0 0 0 eth0 0.0.0.0 173.162.54.22 0.0.0.0 UG 100 0 0 eth0 I have a Windows 2008 machine with an almost identical Static IP, static DNS setup and it works correctly, can access it within the LAN and also from public internet, the Windows machine and the Ubuntu machine are both directly connected to the Comcast Business Gateway. I have tried rebooting Ubuntu, rebooting my Comcast modem, but nothing seems to make it work. I'm an Ubuntu noob, is there some other config I need to apply to make this work? UPDATE: Yes I am able to ping my default gateway 173.162.54.22 output of iptables --list -n: Chain INPUT (policy DROP) target prot opt source destination ufw-before-input all -- 0.0.0.0/0 0.0.0.0/0 ufw-after-input all -- 0.0.0.0/0 0.0.0.0/0 Chain FORWARD (policy DROP) target prot opt source destination ufw-before-forward all -- 0.0.0.0/0 0.0.0.0/0 ufw-after-forward all -- 0.0.0.0/0 0.0.0.0/0 Chain OUTPUT (policy ACCEPT) target prot opt source destination ufw-before-output all -- 0.0.0.0/0 0.0.0.0/0 ufw-after-output all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-after-forward (1 references) target prot opt source destination LOG all -- 0.0.0.0/0 0.0.0.0/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix `[UFW BLOCK FORWARD]: ' RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-after-input (1 references) target prot opt source destination RETURN udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:137 RETURN udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:138 RETURN tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:139 RETURN tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:445 RETURN udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:67 RETURN udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:68 LOG all -- 0.0.0.0/0 0.0.0.0/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix `[UFW BLOCK INPUT]: ' RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-after-output (1 references) target prot opt source destination RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-before-forward (1 references) target prot opt source destination ufw-user-forward all -- 0.0.0.0/0 0.0.0.0/0 RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-before-input (1 references) target prot opt source destination ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ctstate RELATED,ESTABLISHED DROP all -- 0.0.0.0/0 0.0.0.0/0 ctstate INVALID ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 3 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 4 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 11 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 12 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 8 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp spt:67 dpt:68 ufw-not-local all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT all -- 224.0.0.0/4 0.0.0.0/0 ACCEPT all -- 0.0.0.0/0 224.0.0.0/4 ufw-user-input all -- 0.0.0.0/0 0.0.0.0/0 RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-before-output (1 references) target prot opt source destination ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW,RELATED,ESTABLISHED ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 state NEW,RELATED,ESTABLISHED ufw-user-output all -- 0.0.0.0/0 0.0.0.0/0 RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-not-local (1 references) target prot opt source destination RETURN all -- 0.0.0.0/0 0.0.0.0/0 ADDRTYPE match dst-type LOCAL RETURN all -- 0.0.0.0/0 0.0.0.0/0 ADDRTYPE match dst-type MULTICAST RETURN all -- 0.0.0.0/0 0.0.0.0/0 ADDRTYPE match dst-type BROADCAST LOG all -- 0.0.0.0/0 0.0.0.0/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix `[UFW BLOCK NOT-TO-ME]: ' DROP all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-user-forward (1 references) target prot opt source destination RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-user-input (1 references) target prot opt source destination ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:80 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:80 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:22 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:22 RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-user-output (1 references) target prot opt source destination RETURN all -- 0.0.0.0/0 0.0.0.0/0

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• Some notebooks can connect to internet via certain wireless router, some can't

  - by Nathaniel

  I take a class in the building of a business and we sometimes use their internet via Wi-Fi. In the last few weeks, though, some notebooks haven't been able to connect to the internet even though they are connected to the router. It affected first a few of us and then all of us. Last week I tweaked around the network settings on the router (yes, the admin password is the same as the network key) and even moved the internet cable on the router from port 1 to the internet port. None of this really worked so I put things more or less back as I found them and alerted someone that someone who knew more than me had better have a look at the router. So, I don't know if anybody has had a look at it but now 2 of us can again connect to the internet. I had a look at the router settings last week and I really couldn't see what might be creating this issue. What might be the problem?

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• Windows Server vs Sharing

  - by Mark Lawrence

  Not sure if this is the right place for this question. I have a friend that owns a small business running 3 local machines, that are connected to the internet, and a server that each local machine connects to. He has recently bought a newer server, and by server I mean a Windows Vista box. He wants to use this purely to store data that the 3 local machines can access, kind of like a glorified external hard drive. Im suggesting to fore-go the server option and simply setup sharing on the 'server' box. Interested in hearing any suggestions as to whether the server idea is preferable?

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• Blocked connections passing through firewall. What is wrong?

  - by Kiranu

  In our company we have a small business router (Cisco RV082) on which we are using its standard configuration (block all incoming traffic). We also have an SMTP relay configured (using WS2008R2) so that our internal applications can send email through google apps (which requires authentication). The thing is that the server was being used to send spam. We fixed the problem by only allowing the server to relay email from our internal IP address range (10.0.0.0/16). My concern is that there was a way by which external IPs connected to the network and that underlying problem has not been fixed, but I cannot imagine how these machines connected. Any thoughts?

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• Create Virtual Image of Laptop before Formatting

  - by Simon Mark Smith

  I have a 3 year old laptop running Windows XP that I used for business. Although I have not used the laptop in over a year, I now want to re-commission it with Windows 7 and a fresh install. Before I do the fresh install I want to create a Virtual Image of the laptop that I can keep and potentially run on my desktop machine should I ever need to access any of the old files/projects that it contains currently. I know that most people will say just copy the files over to your desktop, but my concern is the configuration of the laptop. I used to use it for development and it has older versions of Visual Studio, SQL Server, Active X controls etc, etc than I currently use so I really want to preserve the environment not just the files. So really I am asking what is the best tool-set/method to achieve this? I understand there are free VM tools available but I have never done this before and would appreciate any help.

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