I have a bit of a challenge.
In an earlier version of our product, we had an error message window (last resort, unhandled exception) that showed the exception message, type, stack trace + various bits and pieces of information.
This window was printscreen-friendly, in that if the user simply did a printscreen-capture, and emailed us the screenshot, we had almost everything we needed to start diagnosing the problem.
However, the form was deemed too technical and "scary" for normal users, so it was toned down to a more friendly one, still showing the error message, but not the stack trace and some of the more gory details that I'd still like to get. In addition, the form was added the capabilities of emailing us a text file containing everything we had before + lots of other technical details as well, basically everything we need.
However, users still use PrintScreen to capture the contents of the form and email that back to us, which means I now have a less than optimal amount of information to go on.
So I was wondering. Would it be possible for me to pre-render a bitmap the same size as my form, with everything I need on it, detect that PrintScreen was hit and quickly swap out the form contents with my bitmap before capture, and then back again afterwards?
And before you say "just educate the users", yes, that's not going to work. These are not out users, they're users at our customers place, so we really cannot tell them to wisen up all that much.
Or, barring this, is there a way for me to detect PrintScreen, tell Windows to ignore it, and instead react to it, by dumping the aformentioned prerendered bitmap onto the clipboard ready for placing into an email?
The code is C# 3.0 in .NET 3.5, if it matters, but pointers for something to look at/for is good enough.
