Your Cinnamon Roll & Morning Coffee: Powered by Oracle Enterprise Manager
- by Ruma Sanyal
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Truth be told, as I was getting my morning
coffee today, I was pondering the recent election results more than Oracle [there, I said
it]. But then an email from Glen Hawkins from the Enterprise Management team hit my Inbox and I
started viewing this video. It was about the world’s largest convenience store
chain, 7-Eleven, focusing on creating the best Digital Guest Experience (DGE)
for their customers. Turns out that Oracle Enterprise Manager (OEM) powers 7-Eleven’s DGE
Middleware Platform as a Service solution that consists of Oracle SOA Suite,
Exalogic, and Exadata. “We need to present a consistent view of 7-Eleven across
all our endpoints: 10,000 stores & various digital entities like our
websites and apps”, said Ronald Clanton, the DGE Program Director for 7-Eleven. As 7-Eleven was rolling out a loyalty
program with mobile support across multiple geos, it had many complex business
& technical requirements, including supporting a wide variety of different
apps, 10M guests in NA alone, ability to support high speed transactions, and
very aggressive timelines. A key requirement was shortening the cycle for
provisioning new environments. Whereas with other vendors this would take a few
weeks, Oracle consulting showed them how with OEM provisioning new environments
would take half a day, which was quite impressive. 7-Eleven has started to roll
out this new program and are delighted to report that some provisioning cycles
are as low as 10 minutes which includes provisioning the full Oracle SOA suite,
Exalogic and more. They are delighted with OEM’s reporting capabilities and
customization thereof. Watch the video to see for yourself.
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