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• My computer resets when i try to install Windows 7 (USB/DVD)

  - by Ranhiru

  I had a troublesome software starting up when Windows 7 was starting and i had no way to remove it because i couldn't log in to Windows. Not even safe mode. But i used Hiren's Boot CD to edit the registry to stop that software from starting up... But my efforts were not useful as Windows kept on going to an ultimate freeze just before the login screen should have been shown. And just freezes and I cannot do anything. So i decided heck with it and i now want to format the disk and reinstall a fresh copy of Windows 7. But now regardless of USB or DVD i use to boot the setup, it loads fine till you see the animating Windows and it just resets the laptop! Just plain resets! Hiren's Boot CD and Mini XP, strange enough but still works :( Any ideas what might be causing the laptop to reset in Windows 7 setup?

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• Automatically taken out of AD domain

  - by Mattias

  Hi Guys, arrived to work this morning just to find that I couldn't log on to my computer. As it turned out my computer had been "unjoined" from our domain. I am positive that I didn't "unjoin" manually yesterday before I closed the computer down. Have anyone experienced this behavior before and is it even possible? Or should I start getting nervous about anyone playing around on the serverside? I'm running my domaincontroller on a Windows2003 server and the client computer that got "unjoined" is a Windows 7 Ultimate.

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• Naming a class that processes orders

  - by p.campbell

  I'm in the midst of refactoring a project. I've recently read Clean Code, and want to heed some of the advice within, with particular interest in Single Responsibility Principle (SRP). Currently, there's a class called OrderProcessor in the context of a manufacturing product order system. This class is currently performs the following routine every n minutes: check database for newly submitted + unprocessed orders (via a Data Layer class already, phew!) gather all the details of the orders mark them as in-process iterate through each to: perform some integrity checking call a web service on a 3rd party system to place the order check status return value of the web service for success/fail email somebody if web service returns fail constantly log to a text file on each operation or possible fail point I've started by breaking out this class into new classes like: OrderService - poor name. This is the one that wakes up every n minutes OrderGatherer - calls the DL to get the order from the database OrderIterator (? seems too forced or poorly named) - OrderPlacer - calls web service to place the order EmailSender Logger I'm struggling to find good names for each class, and implementing SRP in a reasonable way. How could this class be separated into new class with discrete responsibilities?

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• Cannot enter BIOS due to broken screen

  - by gamer

  Lately my laptop(hp g42 247sb) screen is damaged, so I hook it up with a external monitor(LG something) and it works fine now. But the only annoying thing is I cannot navigate the BIOS menu for some tweaking because the BIOS not shown on the external monitor,instead, it only shown on the broken laptop screen, and it only output to my external monitor when windwos/os is loged-on. So, is there anyway I can force output during BIOS/BOOT/POST to my external monitor? Things I have done and didn't work: (1)Set my LG monitor as primary display on both window properties and Intel Graphics panel (2)Enter the bios (F10 key) and press the fn+F4 key(change display output). (3)Disable and uninstall my internal screen(broken laptop screen) using device manager and restart, but windows(bios?) install it back on log-on. Please help me!

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• Best way to find the computer a user last logged on from?

  - by Garrett

  I am hoping that somewhere in Active Directory the "last logged on from [computer]" is written/stored, or there is a log I can parse out? The purpose of wanting to know the last PC logged on from is for offering remote support over the network - our users move around pretty infrequently, but I'd like to know that whatever I'm consulting was updating that morning (when they logged in, presumably) at minimum. I'm also considering login scripts that write the user and computer names to a known location I can reference, but some of our users don't like to logout for 15 days at a time. If there is an elegant solution that uses login scripts, definitely mention it - but if it happens to work for merely unlocking the station, that would be even better!

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• opennebula 3.4 in debian squeeze

  - by Jin Splif

  hope can get some advise n help.... currently I am installing opennebula 3.4 in debian squeeze everything have being successful where I am able to access the opennebula sunstone webpage localhost:9869 , use one command but when I tried to create a host the status become error... hope someone can assist me on this thanks sample log Monitoring host abc (0) [InM][I]: Command execution fail: 'if [ -x "/var/tmp/one/im/run_probes" ]; then /var/tmp/one/im/run_probes kvm 0 abc; else exit 42; fi' [InM][I]: ssh: Could not resolve hostname abc: Name or service not known [InM][I]: ExitCode: 255 [InM][E]: Error monitoring host 0 : MONITOR FAILURE 0 -

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• ESXi v5.5 is having random crashes

  - by Darkmage

  HW: Type: HP Proliant ML350 G5 RAM 22GB CPU 1 x Intel Xenon E5405 2.00GHz OP: ESXi 5.5 just updated from 5.1 to try and fix the crashes occurring on ESXi 5.1 on same hardware. I'm trying to find the error on why one of our servers is crashing, it has had two lock ups in 24 hours now. The internal error light on the front is blinking red, on the inside only "#5 and #6 page 76 manual" the "Processor 2" light "amber" and the "Power" light "green" is shining. in the logs the only errors i can see in the relevant time frame is in log under. Is this the reason? or is there anything else i can do to try and log/locate the error. from zcat syslog.6.gz | less 2014-05-26T11:55:47Z sfcbd[35064]: Error opening socket pair for getProviderContext: Too many open files 2014-05-26T11:55:47Z sfcbd[35064]: Failed to set recv timeout (30) for socket -1. Errno = 9 2014-05-26T11:55:47Z sfcbd[35064]: Failed to set timeout for local socket (e.g. provider) 2014-05-26T11:55:47Z sfcbd[35064]: spGetMsg receiving from -1 35064-9 Bad file descriptor 2014-05-26T11:55:47Z sfcbd[35064]: rcvMsg receiving from -1 35064-9 Bad file descriptor 2014-05-26T11:55:47Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:55:47Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:55:47Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:55:47Z sfcbd[35064]: Error opening socket pair for getProviderContext: Too many open files 2014-05-26T11:55:47Z sfcbd[35064]: Failed to set recv timeout (30) for socket -1. Errno = 9 2014-05-26T11:55:47Z sfcbd[35064]: Failed to set timeout for local socket (e.g. provider) 2014-05-26T11:55:47Z sfcbd[35064]: spGetMsg receiving from -1 35064-9 Bad file descriptor 2014-05-26T11:55:47Z sfcbd[35064]: rcvMsg receiving from -1 35064-9 Bad file descriptor 2014-05-26T11:55:47Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:55:47Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:55:47Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:55:53Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:55:57Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:01Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:04Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:15Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:17Z sfcbd[35064]: Error opening socket pair for getProviderContext: Too many open files 2014-05-26T11:56:17Z sfcbd[35064]: Failed to set recv timeout (30) for socket -1. Errno = 9 2014-05-26T11:56:17Z sfcbd[35064]: Failed to set timeout for local socket (e.g. provider) 2014-05-26T11:56:17Z sfcbd[35064]: spGetMsg receiving from -1 35064-9 Bad file descriptor 2014-05-26T11:56:17Z sfcbd[35064]: rcvMsg receiving from -1 35064-9 Bad file descriptor 2014-05-26T11:56:17Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:17Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:17Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:17Z sfcbd[35064]: Error opening socket pair for getProviderContext: Too many open files 2014-05-26T11:56:17Z sfcbd[35064]: Failed to set recv timeout (30) for socket -1. Errno = 9 2014-05-26T11:56:17Z sfcbd[35064]: Failed to set timeout for local socket (e.g. provider) 2014-05-26T11:56:17Z sfcbd[35064]: spGetMsg receiving from -1 35064-9 Bad file descriptor 2014-05-26T11:56:17Z sfcbd[35064]: rcvMsg receiving from -1 35064-9 Bad file descriptor 2014-05-26T11:56:17Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:17Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:17Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:23Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:27Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:31Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:34Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:34Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:34Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:34Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:34Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:44Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:44Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:44Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:44Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:46Z sfcb-ProviderManager[34828]: SendMsg sending to 1 34828-9 Bad file descriptor 2014-05-26T11:56:48Z sfcbd[35064]: Error opening socket pair for getProviderContext: Too many open files -- manual

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• Howto run jupiter script as superuser in lubuntu-rc.xml?

  - by KamilKrzes

  I'm trying to bind to my asus eee hotkeys couple of jupiter functions to work as on Windows. The problem is that I have to run those as superuser. Under terminal scripts are working fine so I put in my ~/.config/openbox/lubuntu-rc.xml: <keybind key="XF86Launch6"> <action name="Execute"> <command>sudo /usr/lib/jupiter/scripts/cpu-control</command> </action> </keybind> Aaaaaand... It partially works. Some of files to change with this script was changed and other no. Some of the changed one are locked so sudo probably working. I have no idea how to debug this cause I don't know where to find log of this. I'm lil' bit ashamed but I don't know how exactly sudo works. I don't want to put my password every time to change cpu frequency or toggle touchpad so I don't want to use gksu or other sudo gui.

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• virtual box upgrade

  - by Husni

  I did upgrade virtualbox from 4.1 to 4.2 wheneverver I want to load my win xp vdi, it gives me the following error: "Kernel driver not installed (rc=-1908) The VirtualBox Linux kernel driver (vboxdrv) is either not loaded or there is a permission problem with /dev/vboxdrv. Please reinstall the kernel module by executing '/etc/init.d/vboxdrv setup' as root. If it is available in your distribution, you should install the DKMS package first. This package keeps track of Linux kernel changes and recompiles the vboxdrv kernel module if necessary." I ran the suggested step to reinstall the kernel module, and the log file files is as follow: Makefile:181: * Error: unable to find the sources of your current Linux kernel. Specify KERN_DIR= and run Make again. Stop. Makefile:181: * Error: unable to find the sources of your current Linux kernel. Specify KERN_DIR= and run Make again. Stop. Makefile:181: * Error: unable to find the sources of your current Linux kernel. Specify KERN_DIR= and run Make again. Stop. I still unable to re-run my win virtual XP vdi file. anyone have a clue?

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• Scheduled task username changed

  - by Ernst

  I posted this originally on stack overflow where I was told I should ask it here: Hi, I created a user on our exchange server, but later changed the username. Now, when I create a scheduled task for that user, and change it's settings (run only when logged on), the username is automatically changed back to the old username. What's causing this and how do I make sure the correct, new username is used for the task (otherwise it won't run), security settings are okay. I did already log in with a different user to delete the profile on the computer and tried again with this user to no avail. The OS is windows xp, the exchange server is on windows server 2003. Thanks

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• Running CORN job on Ubuntu server for SugarCRM

  - by Logik

  i am pretty inexperienced in Linux.So be descriptive on your answer. My environment :Local Linux server 12.04 hosting Sugar CRM 6.5.2. There is area in sugar CRM called scheduler. I can configured some predefined jobs here. in my case i am trying to run email reminders (ever min/hour/day/month). For this scheduler to be effective, i read some where i need to setup CRON job. So i did some research & finally put following lines in CRONTAB for the root user, as per instructions given in sugarCRM. cd /var/www/crm; php -f cron.php /dev/null 2&1 Well i am creating contracts in my sugarCRM (AOS module) & i want email reminders to be sent for these contracts to the concern person. Now my sugarCRM email is configured correctly & i can send test emails using it. But the CRON + scheduler not giving any result. I can't receive any emails. Then i tried to read /var/log/syslog & it is showing entry for following line each minute. Oct 27 15:03:01 unicomm CRON[28182]: (root) CMD (cd /var/www/crm; php -f cron.php /dev/null 2&1) I've few questions: 1) what does the CRON job line i've added in crontab mean? cd /var/www/crm; php -f cron.php /dev/null 2&1 is not making any sense to me. 2) How am i suppose to get this thing work? I've searched a lot (including SugarCRM forum), but no luck.

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• A terminal emulator for ex-Windows users

  - by Dan

  There are several things I would like to be better in Ubuntu Terminal Emulator. coloring, like in the source code Copy and paste keyboard shortcuts that I used all the time in Windows: Ctrl-C and Ctrl-V (Most of people here in Ubuntu use Ctrl+C and Ctrl+V keyboard shortcuts to copy and paste everywhere except the terminal! I think it's annoying for newcomers, and I don't worry about historical reasons) A feature to save all the output to log file UPDATE: Can the terminal be a powerful feature-full user-friendly tool like a modern IDE? The Linux user can spend 30% of time in the terminal. Programmers no longer code in a notepad. Can I see the history pane? Suggestions? Directory pane? Commands list? Search for words in an output? Contextual behavior? "Search in Google" for a mouse right-click. Tips and tricks learning? Time is money! Please, people, give me a link to the 21st - century terminal.

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• Ubuntu 12.04 using b43-fwcutter

  - by Nathan

  I have used 10.04 with the b43-fwcutter driver to drive my BCM4318 Broadcom card (a Linksys WPC54G v3) on my old Dell Inspiron 8100 for two years+ with no troubles. I just upgraded to 12.04 and although everything worked fine after install, before I added the b43-fwcutter driver, once I installed the driver, the system refuses to boot. Even before I install the Linksys card!! It just hangs on boot with graphical garbage on the screen. I tried several attempts to recover the system using the live CD, and finally reinstalled completely. I have been thru the cycle, install fresh system, verify everything works, then install b43-fwcutter and it is hung, several times. Consistent hard fail. The system runs fine on hardwire Ethernet, and wireless was fine on 10.04. But I cannot get there with 12.04. So after several attempts, I am now ready to admit defeat and ask for help. I have read every thread that search turned up, and either the advice is to do what I did, i.e. install fwcutter, or does not apply (Different Broadcom, STA, legacy, whatever) So what do I need to do to fix it? Or is the B43-fwcutter driver broken for 12.04? Thoughts? Tips? Log files needed??

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• XAMPP Closes the Connection and won't let me download anything

  - by Miro Markarian

  I want my XAMPP Apache server to host a zip file (The file is around 250mb) but the server closes the connection and won't let me download the file! However webistes are loading correctly and It seems that the problem is with the extension Does xampp/apache have any file extension limit that they won't let me download .zip and .exe files? Also tested with a smaller .exe file , the problem is still present. It just doesn't let me download any file from the server.!!! Here is the file link to check: Test All I get in the error log is this: Fri Sep 07 23:21:31.742625 2012] [authz_core:debug] [pid 3664:tid 396] mod_authz_core.c(808): [client x.x.x.x:23409] AH01628: authorization result: granted (no directives), referer: http://ammiprox.tk/greeneyes2910/

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• How can I stop Windows DNS server properties settings from changing by themselves?

  - by paradroid

  When I open the DNS console in Administrative tools, I keep finding a couple of problems which keep on reappearing by themselves, and I want to stop them from happening. One of the DNS servers has two network interfaces, and it should only be listening for requests on of them, and I get errors in the Event Log otherwise. But when right clicking one DNS server and selecting Properties, I can see on the Interfaces tab that 'All IP addresses' is selected. If I Change it to 'Only the following IP addresses:' and deleselect the WAN addess, I will find it reslected when I next check it after a couple of days. In the other DNS server's Properties, on the Forwarders tab, there should only be two forwarder addresses. However, the address for the router keeps in appearing. This router has the DNS server as its forwarder. There shouldn't be anything using the router's DNS forwarders for DNS other than the router itself, but this surely is causing a loop. How do I get these properties on both DNS servers to stick?

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• Subversion LDAP Configuration

  - by dbyrne

  I am configuring a subversion repository to use basic LDAP authentication. I have an entry in my http.conf file that looks like this: <Location /company/some/location> DAV svn SVNPath /repository/some/location AuthType Basic AuthName LDAP AuthBasicProvider ldap Require valid-user AuthLDAPBindDN "cn=SubversionAdmin,ou=admins,o=company.com" AuthLDAPBindPassword "XXXXXXX" AuthLDAPURL "ldap://company.com/ou=people,o=company.com?personid" </Location> This works fine for living, breathing people who need to log in. However, I also need to provide application accounts access to the repository. These accounts are in a different OU. Do I need to add a whole new <location> element, or can I add a second AuthLDAPURLto the existing entry?

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• Equivalent of LogRotate for Windows?

  - by mfinni

  We have a huge logfile being written by a vendor's application. Let's assume the vendor won't do anything that we ask. Is there any way of rotating that logfile somehow? We're looking at about 300 MB an hour being written - I'd much rather chunk that into 10 MB pieces, and let anything older than a day or over 1000 files fall off a cliff. (I know I know, possible duplicate of How do you rotate apache logs on windows without interrupting service? ) Aha - the Chomp log was dead, but searching for "chomp logrotate brought me to it's new site. I'll give it a try tomorrow and reply if I like it. I'd still like to hear about software anyone else is using that works for this.

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• Changing Launchpad username, and How to know what sites will be affected?

  - by Daniel Clem

  I am setting up my developer profile on Launchpad, and would like to change my username so it would be same as other sites I use, as well as better reflect me as a person. (that's a much more important thing than it sounds) I want to do this now while I can, because as I understand it, once I set up a PPA it will be impossible to change it due to the username being locked into the PPA URL's to prevent breakages and other problems. But when trying to change my username, it warned me with this message. "Changing your name will change your public OpenID identifier. This means that you might be locked out of certain sites where you used it, or that somebody could create a new profile with the same name and log in as you on these third-party sites." How can I find out which sites will be locked out, and how to still change the username while preventing problems with other sites? Sorry if this is actually a question for Launchpad itself. But I don't know where to post questions like this on the Launchpad site. Edit I understand that it is an issue with OpenID. But how am I to know what sites will be affected? And how do i fix the problems this will cause? Can't I just reset the password (and as a side affect, re-establish the connection with the new username) using my email address?

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• How to turn off power metering in HP ILO2?

  - by Baron Throw

  I have an issue with all of my RHEL 5.3 servers, where HP iLo2 power meter checks the power draw of the power supply on the server. However this gets passed to the /var/log/messages in our host, and eventually fills up the logs. Anyone have any idea how to completely disable power meter option in iLo? I checked google and iLo2 documentation provided from HP, but found nothing that tells you how to disable it / turn it off. Maybe some CLI command? Im not sure. The message is: Aug 18 10:11:03 KAMIL-SERVER1 ipstor_hwmond: IPSTOR||1408371063||E||11788||sensors||Power Meter = 108.000 Watts [ low=na high=na]

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• Find largest value of integer in repeating string

  - by dotancohen

  I have a script log file that looks a bit like this: 2012-9-16 Did something Did 345 things Script time: 244 seconds 2012-9-17 Did yet something Did another thing 23 times Script time: 352 seconds 2012-9-18 Did something special for 34 seconds 51 times Did nothing at all Script time: 122 seconds I would like to find the largest value of N in the lines Script time: N seconds. However, I need to keep the context, so simply removing all lines that don't contain Script time in them is not a viable solution. Currently, I am grepping for lines with Script time, then sorting those to find the highest value, then going back to the original file and searching for that value. However, if there is a more straightforward way then I would love to know. This is on Vim 7.3 on a recent CentOS. I would prefer to remain in VIM if possible. Thanks.

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• HP ProBook 4540s - Can't find HP Protect Tools to activate fingerprint reader

  - by CandiM

  I got an HP ProBook 4540s in December--When I first got it, every time I booted up, there was a rather large icon, almost like a Windows 7 gadget, to access HP Protect Tools, but I had too much going on to mess with it right away and kept clicking on something like "remind me next time I log on" and determined to get acquainted with it after the holidays--But at some point in time, that icon went away and now I can't locate it at all-- I'd like to try, and probably use, the fingerprint reader and explore whatever else is among the Protect Tools, but now I can't find them or any folder or .exe to acceess them-- Can anyone help me find them?-- Thanks so much

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• Co-worker uses ridiculous commenting convention, how to cope? [closed]

  - by Jessica Friedman

  A co-worker in the small start-up I work at writes (C++) code like this: // some class class SomeClass { // c'tor SomeClass(); // d'tor ~SomeClass(); // some function void someFunction(int x, int y); }; // some function void SomeClass::someFunction(int x, int y) { // init worker m_worker.init(); // log LOG_DEBUG("Worker initialized"); // find current cache auto it = m_currentCache.find(); // flush if (it->flush() == false) { // return return false } // return return true } This is how he writes 100% of his code: a spacer line, a useless comment which says nothing other than what is plainly stated in the following statement, and the statement itself. This is absolutely driving me insane. A simple class written by him spans 3 times as much as it's supposed to, It looks well commented but the comments contain no new information. In fact the code is completely undocumented in any normal definition of "documentation". All of the comments are just a repetition of what is written in C++ in the following line. I've confronted him several times about it and each time he seems to understand what I am saying but then goes on to not change his coding and not fix old code which is written like this. I've went on and on again and again about the distinct disadvantages of writing code like this but nothing get through to him. Other co-workers doesn't seem to mind it as much and management doesn't seem to really care. What do I do? (sorry for the rant)

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• Please recommend tools for PC, browser, home network performance problems?

  - by mobibob

  My client is experiencing some odd response behavior in their browser for the past few days. Classic, "nothing has changed" so I am starting at ground zero. Browsing a website will timeout or take a ridiculous time to load -- other times, the same site and query is immediately responsive. Once a connection is established, video streams are uninterrupted. The home network hosts a website, but it is not experiencing any activity in Apache's 'access.log' I am using speedtest.net to check if the ISP through the internet is 'OK' -- which looks typical (average +/-). I have to suspect the home network is beaconing or something very abnormal, but I don't know where to start.

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• Slow Web Performance on two Windows 2008 R2 Terminal Servers

  - by Frank Owen

  We have two Windows 2008 R2 servers that we use for agents to log into to access our customers systems. Saturday morning we received complaints that on both servers the web is running horribly slow. This happens on all websites and the majority of the time the web site times out trying to load. Other users located at the same site but using their desktop machine do not see any issue. We have rebooted the boxes and checked settings and cannot find the cause. The CPU/Memory/Network/Disk Space use on the server is very low. I thought it might have been a MS update causing the issue but it appears the last update was applied in January. We have rebooted both boxes and I am in process of trying a different browser. Any ideas what could be causing this?

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• The Importance of Fully Specifying a Problem

  - by Alan

  I had a customer call this week where we were provided a forced crashdump and asked to determine why the system was hung. Normally when you are looking at a hung system, you will find a lot of threads blocked on various locks, and most likely very little actually running on the system (unless it's threads spinning on busy wait type locks). This vmcore showed none of that. In fact we were seeing hundreds of threads actively on cpu in the second before the dump was forced. This prompted the question back to the customer: What exactly were you seeing that made you believe that the system was hung? It took a few days to get a response, but the response that I got back was that they were not able to ssh into the system and when they tried to login to the console, they got the login prompt, but after typing "root" and hitting return, the console was no longer responsive. This description puts a whole new light on the "hang". You immediately start thinking "name services". Looking at the crashdump, yes the sshds are all in door calls to nscd, and nscd is idle waiting on responses from the network. Looking at the connections I see a lot of connections to the secure ldap port in CLOSE_WAIT, but more interestingly I am seeing a few connections over the non-secure ldap port to a different LDAP server just sitting open. My feeling at this point is that we have an either non-responding LDAP server, or one that is responding slowly, the resolution being to investigate that server. Moral When you log a service ticket for a "system hang", it's great to get the forced crashdump first up, but it's even better to get a description of what you observed to make to believe that the system was hung.

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