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  • Where does Rails get it's datetime for creating records?

    - by gwapEs9
    I have a rails app with a data model called 'jobs' and i'm faced with a critical design choice crossroads. I don't know enough about Rails and it's inner workings to be able to say for sure what I should do despite a complete read of the rails and ruby docs. I want to be able to accurately display the age of a job record in days. So when a customer logs in, they can see that the job they submitted is 'x' days old. Where does a rails app on Heroku get it's time stamps? From Heroku? or the customers system clock? If a customer has a out of date system clock and submits a job, it could really mess up the sorting of their job list, not to mention me the overseer of job records. Any advice out there? EDIT: Just to be clear, i'm not asking how to list jobs by their date, but to which clock does a rails app on Heroku base it's records.

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  • HTML/CSS plagiarism

    - by luqita
    Hi!! I'm facing an issue here. A customer asked me to copy an exact site, and even though I'm trying to convince him of going for a new design he does not accept it. He loves this design so much (on a side note it's horrible and outdated, but I wouldn't say that to him!) It's been a couple of weeks since we are discussing this and I don't know what to do. Do you have similar experiences? I don't want to lose the customer, he pays well and his jobs are really easy. At the same time, I don't want to put my signature on someone else's work. Any suggestions? Similar experiences? Thank you!

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  • java application architecture

    - by LostMohican
    We have to write an administration panel for many customers. But we want to have just one administration panel, and use it in various projects. This admin panel will have basic components such as access control logic, maker-checker system in changes, user logging and etc. It will also have reporting for the customer, logs of transaction of the customer (which can vary according to the industry such as mobile banking, banking, ticket sales). These components may have to be modified according to the business. So we are thinking about the architecture here, Is it OK to use jars of every basic components, and bring them together on a glue application? Or should we build each component as WARs and make interfaces between them? If there are any more ideas, it will be appreciated.

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  • Are generic keywords in url bad for SEO? [closed]

    - by user1661479
    Possible Duplicate: Squeezing all the SEO out of a URL as possible Need help with url structure. Let's say I'm a manufacturer of Wire EDM machines. Is it bad for me to put the keywords wire-edm in my url to help try to raise SEO ranking? For example: mywebsite.com/wire-edm/machine/model-xxxx mywebsite.com/wire-edm/customer-service mywebsite.com/wire-edm/contact Or should I leave it as the following because the gains are fairly insignificant and it doesn't help users understand my site structure: mywebsite.com/machine/model-xxxx mywebsite.com/customer-service mywebsite.com/contact I’d like to hear what everyones thoughts are on this and please provide some sources for which method is better.

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  • How to charge for software design [on hold]

    - by cja
    I have a prospect with both an idea and an existing customer of theirs who want to pay for this idea to be implemented. The customer want to pay only when the implementation is complete. My prospect has separate investors that will fund the implementation. The prospect wants to know how much I will charge for the implementation so that he knows how much to ask the investors for. Before I can estimate reliably I need to work with the prospect to develop an implementation plan. This planning work will take time that I want to charge for. The prospect doesn't have enough money to pay me until the investment. I want to make sure I am paid for the planning. How can I resolve this?

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  • XCart Skip Checkout Steps

    - by user900553
    I am using xcart. In the checkout process, skip the step that appears after a customer clicks the add to cart button on the product page. It takes them to a page that shows the product and the text Added to your shopping cart. I want to take them directly to the view cart page, right before the checkout page. I also tried: Enable Redirect customer to cart after adding a product option in X-Cart admin back-end -Settings - General settings. Still not working. Anybody have Idea about this?

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  • Help yourself . if you like

    - by rachelp
    At Red Gate we enjoy talking to our customers. Really! If you've read recent blog posts by members of some of our customer-facing teams, you'll have spotted the pleasure they take in their work. In case you missed those posts, here they are: From our Finance team: Finance: Friends, not foes! From our reception desk: The Front line of Communication However, we recognise that sometimes our customers would like to be able to solve their problems or answer their questions without talking to us - they're in a hurry, it's outside office hours . or perhaps they just prefer not to pick up the phone and call.   Self-service customer care So we've begun a programme of work to enable more self-service; whether it's finding the answer to a "how do i.?" question or getting access to a record of what product licenses they own, we want to make it much easier for our customers to get hold of this information for themselves. If they want to.   Phase 1: make it easier to find information We decided to start by tackling findability. We've got loads of useful information on our website, but it's sometimes difficult to find, so we've been working on improving our site search. Step 1 has been to replace the search engine, clean up the search UI, and make it consistent across the site. We're nearly there! The idea is that if we improve the site search it will be easier - and much more pleasant - for people to find the information they need. The new search will go live some time in April, and then we'll be gathering feedback, looking at web analytics (more about this in an earlier article), and working out what improvements we still need to make. We'd love to hear what you think, so do give your feedback or drop us a line. Or pick up the phone and call, if you like.   What do you think? While I've got your attention, I'd love to hear what people think about self-service customer care. Do you like to call, email, live chat . or do you prefer to dig around and find out answers yourself? Who's getting it right: what self-service sites do you like? p.s. Watch this space for news of phase 2.

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  • How can I defend Ruby on Rails against customers' not technical opinion?

    - by okeen
    My customer, a translations business owner, just told me that he has been reading about Ruby on Rails and told me that "there are more PHP guys around there" and "it seems the community prefers it". What would you, as software engineer and freelancer, say to the customer to achieve these goals: Sell Make him see that the technology is my expert decision and Rails is as good or better than PHP (+ whatever framework) for this particular project. UPDATE: Thank you all for the suggestions! Tomorrow I've got another meeting with him, let's see how it goes, I will update again :) UPDATE 2: Finally I told him to read this thread and the result has been fantastic: He gave me the project and we are going to start right now. Thank you all for the help, you have free beer in my charge if we see someday :) BTW: I learned the lesson: be as transparent as possible, because if you believe in yourself and your work, there is no question compromising enough to beat you. regards

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  • MySQL Syslog Audit Plugin

    - by jonathonc
    This post shows the construction process of the Syslog Audit plugin that was presented at MySQL Connect 2012. It is based on an environment that has the appropriate development tools enabled including gcc,g++ and cmake. It also assumes you have downloaded the MySQL source code (5.5.16 or higher) and have compiled and installed the system into the /usr/local/mysql directory ready for use.  The information provided below is designed to show the different components that make up a plugin, and specifically an audit type plugin, and how it comes together to be used within the MySQL service. The MySQL Reference Manual contains information regarding the plugin API and how it can be used, so please refer there for more detailed information. The code in this post is designed to give the simplest information necessary, so handling every return code, managing race conditions etc is not part of this example code. Let's start by looking at the most basic implementation of our plugin code as seen below: /*    Copyright (c) 2012, Oracle and/or its affiliates. All rights reserved.    Author:  Jonathon Coombes    Licence: GPL    Description: An auditing plugin that logs to syslog and                 can adjust the loglevel via the system variables. */ #include <stdio.h> #include <string.h> #include <mysql/plugin_audit.h> #include <syslog.h> There is a commented header detailing copyright/licencing and meta-data information and then the include headers. The two important include statements for our plugin are the syslog.h plugin, which gives us the structures for syslog, and the plugin_audit.h include which has details regarding the audit specific plugin api. Note that we do not need to include the general plugin header plugin.h, as this is done within the plugin_audit.h file already. To implement our plugin within the current implementation we need to add it into our source code and compile. > cd /usr/local/src/mysql-5.5.28/plugin > mkdir audit_syslog > cd audit_syslog A simple CMakeLists.txt file is created to manage the plugin compilation: MYSQL_ADD_PLUGIN(audit_syslog audit_syslog.cc MODULE_ONLY) Run the cmake  command at the top level of the source and then you can compile the plugin using the 'make' command. This results in a compiled audit_syslog.so library, but currently it is not much use to MySQL as there is no level of api defined to communicate with the MySQL service. Now we need to define the general plugin structure that enables MySQL to recognise the library as a plugin and be able to install/uninstall it and have it show up in the system. The structure is defined in the plugin.h file in the MySQL source code.  /*   Plugin library descriptor */ mysql_declare_plugin(audit_syslog) {   MYSQL_AUDIT_PLUGIN,           /* plugin type                    */   &audit_syslog_descriptor,     /* descriptor handle               */   "audit_syslog",               /* plugin name                     */   "Author Name",                /* author                          */   "Simple Syslog Audit",        /* description                     */   PLUGIN_LICENSE_GPL,           /* licence                         */   audit_syslog_init,            /* init function     */   audit_syslog_deinit,          /* deinit function */   0x0001,                       /* plugin version                  */   NULL,                         /* status variables        */   NULL,                         /* system variables                */   NULL,                         /* no reserves                     */   0,                            /* no flags                        */ } mysql_declare_plugin_end; The general plugin descriptor above is standard for all plugin types in MySQL. The plugin type is defined along with the init/deinit functions and interface methods into the system for sharing information, and various other metadata information. The descriptors have an internally recognised version number so that plugins can be matched against the api on the running server. The other details are usually related to the type-specific methods and structures to implement the plugin. Each plugin has a type-specific descriptor as well which details how the plugin is implemented for the specific purpose of that plugin type. /*   Plugin type-specific descriptor */ static struct st_mysql_audit audit_syslog_descriptor= {   MYSQL_AUDIT_INTERFACE_VERSION,                        /* interface version    */   NULL,                                                 /* release_thd function */   audit_syslog_notify,                                  /* notify function      */   { (unsigned long) MYSQL_AUDIT_GENERAL_CLASSMASK |                     MYSQL_AUDIT_CONNECTION_CLASSMASK }  /* class mask           */ }; In this particular case, the release_thd function has not been defined as it is not required. The important method for auditing is the notify function which is activated when an event occurs on the system. The notify function is designed to activate on an event and the implementation will determine how it is handled. For the audit_syslog plugin, the use of the syslog feature sends all events to the syslog for recording. The class mask allows us to determine what type of events are being seen by the notify function. There are currently two major types of event: 1. General Events: This includes general logging, errors, status and result type events. This is the main one for tracking the queries and operations on the database. 2. Connection Events: This group is based around user logins. It monitors connections and disconnections, but also if somebody changes user while connected. With most audit plugins, the principle behind the plugin is to track changes to the system over time and counters can be an important part of this process. The next step is to define and initialise the counters that are used to track the events in the service. There are 3 counters defined in total for our plugin - the # of general events, the # of connection events and the total number of events.  static volatile int total_number_of_calls; /* Count MYSQL_AUDIT_GENERAL_CLASS event instances */ static volatile int number_of_calls_general; /* Count MYSQL_AUDIT_CONNECTION_CLASS event instances */ static volatile int number_of_calls_connection; The init and deinit functions for the plugin are there to be called when the plugin is activated and when it is terminated. These offer the best option to initialise the counters for our plugin: /*  Initialize the plugin at server start or plugin installation. */ static int audit_syslog_init(void *arg __attribute__((unused))) {     openlog("mysql_audit:",LOG_PID|LOG_PERROR|LOG_CONS,LOG_USER);     total_number_of_calls= 0;     number_of_calls_general= 0;     number_of_calls_connection= 0;     return(0); } The init function does a call to openlog to initialise the syslog functionality. The parameters are the service to log under ("mysql_audit" in this case), the syslog flags and the facility for the logging. Then each of the counters are initialised to zero and a success is returned. If the init function is not defined, it will return success by default. /*  Terminate the plugin at server shutdown or plugin deinstallation. */ static int audit_syslog_deinit(void *arg __attribute__((unused))) {     closelog();     return(0); } The deinit function will simply close our syslog connection and return success. Note that the syslog functionality is part of the glibc libraries and does not require any external factors.  The function names are what we define in the general plugin structure, so these have to match otherwise there will be errors. The next step is to implement the event notifier function that was defined in the type specific descriptor (audit_syslog_descriptor) which is audit_syslog_notify. /* Event notifier function */ static void audit_syslog_notify(MYSQL_THD thd __attribute__((unused)), unsigned int event_class, const void *event) { total_number_of_calls++; if (event_class == MYSQL_AUDIT_GENERAL_CLASS) { const struct mysql_event_general *event_general= (const struct mysql_event_general *) event; number_of_calls_general++; syslog(audit_loglevel,"%lu: User: %s Command: %s Query: %s\n", event_general->general_thread_id, event_general->general_user, event_general->general_command, event_general->general_query ); } else if (event_class == MYSQL_AUDIT_CONNECTION_CLASS) { const struct mysql_event_connection *event_connection= (const struct mysql_event_connection *) event; number_of_calls_connection++; syslog(audit_loglevel,"%lu: User: %s@%s[%s] Event: %d Status: %d\n", event_connection->thread_id, event_connection->user, event_connection->host, event_connection->ip, event_connection->event_subclass, event_connection->status ); } }   In the case of an event, the notifier function is called. The first step is to increment the total number of events that have occurred in our database.The event argument is then cast into the appropriate event structure depending on the class type, of general event or connection event. The event type counters are incremented and details are sent via the syslog() function out to the system log. There are going to be different line formats and information returned since the general events have different data compared to the connection events, even though some of the details overlap, for example, user, thread id, host etc. On compiling the code now, there should be no errors and the resulting audit_syslog.so can be loaded into the server and ready to use. Log into the server and type: mysql> INSTALL PLUGIN audit_syslog SONAME 'audit_syslog.so'; This will install the plugin and will start updating the syslog immediately. Note that the audit plugin attaches to the immediate thread and cannot be uninstalled while that thread is active. This means that you cannot run the UNISTALL command until you log into a different connection (thread) on the server. Once the plugin is loaded, the system log will show output such as the following: Oct  8 15:33:21 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: (null)  Query: INSTALL PLUGIN audit_syslog SONAME 'audit_syslog.so' Oct  8 15:33:21 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: Query  Query: INSTALL PLUGIN audit_syslog SONAME 'audit_syslog.so' Oct  8 15:33:40 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: (null)  Query: show tables Oct  8 15:33:40 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: Query  Query: show tables Oct  8 15:33:43 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: (null)  Query: select * from t1 Oct  8 15:33:43 machine mysql_audit:[8337]: 87: User: root[root] @ localhost []  Command: Query  Query: select * from t1 It appears that two of each event is being shown, but in actuality, these are two separate event types - the result event and the status event. This could be refined further by changing the audit_syslog_notify function to handle the different event sub-types in a different manner.  So far, it seems that the logging is working with events showing up in the syslog output. The issue now is that the counters created earlier to track the number of events by type are not accessible when the plugin is being run. Instead there needs to be a way to expose the plugin specific information to the service and vice versa. This could be done via the information_schema plugin api, but for something as simple as counters, the obvious choice is the system status variables. This is done using the standard structure and the declaration: /*  Plugin status variables for SHOW STATUS */ static struct st_mysql_show_var audit_syslog_status[]= {   { "Audit_syslog_total_calls",     (char *) &total_number_of_calls,     SHOW_INT },   { "Audit_syslog_general_events",     (char *) &number_of_calls_general,     SHOW_INT },   { "Audit_syslog_connection_events",     (char *) &number_of_calls_connection,     SHOW_INT },   { 0, 0, SHOW_INT } };   The structure is simply the name that will be displaying in the mysql service, the address of the associated variables, and the data type being used for the counter. It is finished with a blank structure to show that there are no more variables. Remember that status variables may have the same name for variables from other plugin, so it is considered appropriate to add the plugin name at the start of the status variable name to avoid confusion. Looking at the status variables in the mysql client shows something like the following: mysql> show global status like "audit%"; +--------------------------------+-------+ | Variable_name                  | Value | +--------------------------------+-------+ | Audit_syslog_connection_events | 1     | | Audit_syslog_general_events    | 2     | | Audit_syslog_total_calls       | 3     | +--------------------------------+-------+ 3 rows in set (0.00 sec) The final connectivity piece for the plugin is to allow the interactive change of the logging level between the plugin and the system. This requires the ability to send changes via the mysql service through to the plugin. This is done using the system variables interface and defining a single variable to keep track of the active logging level for the facility. /* Plugin system variables for SHOW VARIABLES */ static MYSQL_SYSVAR_STR(loglevel, audit_loglevel,                         PLUGIN_VAR_RQCMDARG,                         "User can specify the log level for auditing",                         audit_loglevel_check, audit_loglevel_update, "LOG_NOTICE"); static struct st_mysql_sys_var* audit_syslog_sysvars[] = {     MYSQL_SYSVAR(loglevel),     NULL }; So now the system variable 'loglevel' is defined for the plugin and associated to the global variable 'audit_loglevel'. The check or validation function is defined to make sure that no garbage values are attempted in the update of the variable. The update function is used to save the new value to the variable. Note that the audit_syslog_sysvars structure is defined in the general plugin descriptor to associate the link between the plugin and the system and how much they interact. Next comes the implementation of the validation function and the update function for the system variable. It is worth noting that if you have a simple numeric such as integers for the variable types, the validate function is often not required as MySQL will handle the automatic check and validation of simple types. /* longest valid value */ #define MAX_LOGLEVEL_SIZE 100 /* hold the valid values */ static const char *possible_modes[]= { "LOG_ERROR", "LOG_WARNING", "LOG_NOTICE", NULL };  static int audit_loglevel_check(     THD*                        thd,    /*!< in: thread handle */     struct st_mysql_sys_var*    var,    /*!< in: pointer to system                                         variable */     void*                       save,   /*!< out: immediate result                                         for update function */     struct st_mysql_value*      value)  /*!< in: incoming string */ {     char buff[MAX_LOGLEVEL_SIZE];     const char *str;     const char **found;     int length;     length= sizeof(buff);     if (!(str= value->val_str(value, buff, &length)))         return 1;     /*         We need to return a pointer to a locally allocated value in "save".         Here we pick to search for the supplied value in an global array of         constant strings and return a pointer to one of them.         The other possiblity is to use the thd_alloc() function to allocate         a thread local buffer instead of the global constants.     */     for (found= possible_modes; *found; found++)     {         if (!strcmp(*found, str))         {             *(const char**)save= *found;             return 0;         }     }     return 1; } The validation function is simply to take the value being passed in via the SET GLOBAL VARIABLE command and check if it is one of the pre-defined values allowed  in our possible_values array. If it is found to be valid, then the value is assigned to the save variable ready for passing through to the update function. static void audit_loglevel_update(     THD*                        thd,        /*!< in: thread handle */     struct st_mysql_sys_var*    var,        /*!< in: system variable                                             being altered */     void*                       var_ptr,    /*!< out: pointer to                                             dynamic variable */     const void*                 save)       /*!< in: pointer to                                             temporary storage */ {     /* assign the new value so that the server can read it */     *(char **) var_ptr= *(char **) save;     /* assign the new value to the internal variable */     audit_loglevel= *(char **) save; } Since all the validation has been done already, the update function is quite simple for this plugin. The first part is to update the system variable pointer so that the server can read the value. The second part is to update our own global plugin variable for tracking the value. Notice that the save variable is passed in as a void type to allow handling of various data types, so it must be cast to the appropriate data type when assigning it to the variables. Looking at how the latest changes affect the usage of the plugin and the interaction within the server shows: mysql> show global variables like "audit%"; +-----------------------+------------+ | Variable_name         | Value      | +-----------------------+------------+ | audit_syslog_loglevel | LOG_NOTICE | +-----------------------+------------+ 1 row in set (0.00 sec) mysql> set global audit_syslog_loglevel="LOG_ERROR"; Query OK, 0 rows affected (0.00 sec) mysql> show global status like "audit%"; +--------------------------------+-------+ | Variable_name                  | Value | +--------------------------------+-------+ | Audit_syslog_connection_events | 1     | | Audit_syslog_general_events    | 11    | | Audit_syslog_total_calls       | 12    | +--------------------------------+-------+ 3 rows in set (0.00 sec) mysql> show global variables like "audit%"; +-----------------------+-----------+ | Variable_name         | Value     | +-----------------------+-----------+ | audit_syslog_loglevel | LOG_ERROR | +-----------------------+-----------+ 1 row in set (0.00 sec)   So now we have a plugin that will audit the events on the system and log the details to the system log. It allows for interaction to see the number of different events within the server details and provides a mechanism to change the logging level interactively via the standard system methods of the SET command. A more complex auditing plugin may have more detailed code, but each of the above areas is what will be involved and simply expanded on to add more functionality. With the above skeleton code, it is now possible to create your own audit plugins to implement your own auditing requirements. If, however, you are not of the coding persuasion, then you could always consider the option of the MySQL Enterprise Audit plugin that is available to purchase.

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  • SQL Server slow in production environment

    - by Lieven Cardoen
    I have a weird problem in a customer's production environment. I can't give any details on the infrastructure, except that SQL server runs on a virtual server. The data, log and filestream file are on another storage server (data and filestream together and log on a separate server). In our local Test environment, there's one particular query that executes with these durations: first we clear the cache 300ms (First time it takes longer, but from then on it's cached.) 20ms 15ms 17ms In the customer's production environment, the SQL Server is more powerful, these are the durations (I didn't have the rights to clear the cache. Will try this tomorrow). 2500ms 2600ms 2400ms The servers in the customer's production environment are more powerful but they do have virtual servers (we don't). What could be the cause... Not enough memory? Fragmentation? Physical storage? How would you tackle this performance problem? EDIT: Some people have asked me if the data set is equal and it is. I restored their database on our environment. It's true that this was the first thing I looked at. (@Everyone: I added the edit because it will be the first thing that many will think off).

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  • Short POST data in HTTP

    - by Matt
    We're hosting a customer's Debian Linux web server. It's running a PHP based web application. The server is sitting behind our firewall with it's own virtual interface and port 80 is forwarded internally to a machine sitting in the DMZ. The issue we're having is that when data is posted to the server it seems to be being cut short for some users. It's reproducable for some users on the same box. But the same user sending the same data on the same lan on another PC it works. The data gets cut to around 1140 bytes I'm told. Any idea why this might be happening? The customer is blaming our firewall, but then surely we'd have issues with other services. I'm suspecting it's a problem with the website itself. Suggestions on how to isolate the problem would be of help. Our firewall is Astaro. EDIT: A customer has set the ethernet frame size temporarily to 500bytes on the server. This made it work for now! I know some of the customers are using an internet provider that runs PPPoE

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  • route propogation using OSPF in a network

    - by liv2hak
    I am using Juniper J-series routers to emulate a small telco and VPN customer.The internal routing will be configured with OSPF,MPLS including a default and backup path,RSVP for distributing labels withing the telco,OSPF for distributing routes from the customer edge (CE) routers to the VRF's in the adjacent PE's and finally iBGP for distributing customer routes between VRF's in different PEs. The topology of the network is shown below. The Addressing scheme for the network is as follows. UOW-TAU ******* ge-0/0/0 192.168.3.1 TAU-PE1 ******* ge-0/0/0 10.0.1.0 ge-0/0/1 10.0.2.0 ge-0/0/2 192.168.3.2 TAU-P1 ****** ge-0/0/0 172.16.1.0 ge-0/0/1 172.16.3.1 ge-0/0/2 10.0.2.2 HAM-P1 ****** ge-0/0/0 172.16.3.2 ge-0/0/1 172.16.2.1 ge-0/0/3 10.0.3.2 ACK-P1 ****** ge-0/0/0 172.16.1.2 ge-0/0/2 172.16.2.2 ge-0/0/3 10.0.1.2 HAM-PE1 ******* ge-0/0/0 10.0.3.1 ge-0/0/2 192.168.4.2 UOW-HAM ******* ge-0/0/0 192.168.4.1 I also set up loopback address for each node. I want to setup OSPF so that path to each internal subnet and router loopback address is propogated to all PE and P nodes.I also want to select a single area for PE and P nodes,and on each node I should add each interface that should be propogated. How do I accomplish this.? With my understanding below is the procedure to achieve this.Is the below explanation correct? I set up OSPF on UOW-TAU ge-0/0/0 interface and ge-0/0/1 interface and UOW-HAM ge-0/0/0 interface and ge-0/0/1 interface. let me call this Area 100. Once I have done this I should be able to reach each node from others using ping and traceroute. Any help is highly appreciated.

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  • .htm pages working but .aspx pages throwing errors

    - by Mike
    Our site has thousands of visitors per day but we've been receiving reports from some of our members that they are able to hit our main page, presumably because it's a .htm page, but when they click off to a .aspx page, they get an error. I've done as much research as I know how and here is what I have come up with: - We have not made any changes to IIS on our server in months. - We have a couple of customers that have been willing to work with us and provide information about their system. One customer is running Vista, the other is running XP. - We had one of the customers test both Firefox and MSIE. She gets same error in both. - One customer said, "We were able to post the profile and searched on available jobs and it worked w/ Firefox for a day, then it just quit working...we did not change any settings to Firefox after we posted the profile." - We asked the customer to clear their cache and try again. They responded with, "We just cleared the cache and got the same error; btw, I periodically clear the cache -- almost every day." Summary We have thousands of customers that hit our site with no problem. We can't reproduce these errors. These customers are getting the same error in different browsers. They are only getting the error on .aspx pages. They still get the error after clearing their cache. We would appreciate any thoughts on what other questions we could ask these customers or thoughts on how we can further troubleshoot this problem.

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  • Postfix selective header_checks: smtpd_relay_restrictions vs. smtpd_recipient_restrictions

    - by luke
    Some of my customers implemented commercial software that violate email-RFCs such that we have had to relax our header checks. In consequence, we receive more spam. Prolog: I know the domains (customer.com) and IP-addresses (a.b.c.d/C) these emails come from Kind request for help: Is it possible to setup one Postfix (2.11) instance on Linux such that: It applies only some header checks for emails from .*@customer.com But applies all header checks for all other email sources? I thought of a combination of mynetworks that includes the subnet a.b.c.d/C in smtpd_recipient_restrictions -- allowing all these messages through -- and simultaneously avoid an open-relay with smtpd_relay_restrictions. However, this has not worked out as expected. Any idea or help is highly appreciated. Thanks in advance. Luke ==EDIT== For the current issue, I solved the problem by prepending REDIRECTs to header_checks as follows: /^received: from.*customer.com.*by mail.own.com.*for.*luke@own.*/ REDIRECT [email protected] This works so far as neeeded. Irrespective thereof, I am still looking for a postfix configuration that would turn this text-based setting into an IP-Address-Range based forwarding rule.... Thanks. Luke

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  • Possible to IPSec VPN Tunnel Public IP Addresses?

    - by caleban
    A customer uses an IBM SAS product over the internet. Traffic flows from the IBM hosting data center to the customer network through Juniper VPN appliances. IBM says they're not tunneling private IP addresses. IBM says they're tunneling public IP addresses. Is this possible? What does this look like in the VPN configuration and in the packets? I'd like to know what the source/destination ip/ports would look like in the encrypted tunneled IPSec Payload and in the IP packet carrying the IPSec Payload. IPSec Payload: source:1.1.1.101:1001 destination:2.2.2.101:2001 IP Packet: source:1.1.1.1:101 destination:2.2.2.1:201 Is it possible to send public IP addresses through an IPSec VPN tunnel? Is it possible for IBM to send a print job from a server on their network using the static-nat public address over a VPN to a printer at a customer network using the printer's static-nat public address? Or can a VPN not do this? Can a VPN only work with interesting traffic from and to private IP addresses?

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  • Possible to IPSec VPN Tunnel Public IP Addresses?

    - by caleban
    A customer uses an IBM SAS product over the internet. Traffic flows from the IBM hosting data center to the customer network through Juniper VPN appliances. IBM says they're not tunneling private IP addresses. IBM says they're tunneling public IP addresses. Is this possible? What does this look like in the VPN configuration and in the packets? I'd like to know what the source/destination ip/ports would look like in the encrypted tunneled IPSec Payload and in the IP packet carrying the IPSec Payload. IPSec Payload: source:1.1.1.101:1001 destination:2.2.2.101:2001 IP Packet: source:1.1.1.1:101 destination:2.2.2.1:201 Is it possible to send public IP addresses through an IPSec VPN tunnel? Is it possible for IBM to send a print job from a server on their network using the static-nat public address over a VPN to a printer at a customer network using the printer's static-nat public address? Or can a VPN not do this? Can a VPN only work with interesting traffic from and to private IP addresses?

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  • Excel 2007 - Adding line breaks in a cell and no line over 50 characters

    - by Richard Drew
    I have notes stored in an excel cell. I add line breaks and dates every time I add a new note. I need to copy this to another program, but it has a line limit of 50 characters. I want a line break for each new date and for when each date's comment goes over 50 characters. I'm able to do one or the other, but I can't figure out how to do both. I'd prefer words not to be split up, but at this point I don't care. Below is some sample input. If needed for a SUBSTITUTE or REPLACE function, I could add a ~ before each date in my input as a delimiter. Sample Input: 07/03 - FU on query. Copies and history included. CC to Jane Doe and John Public 06/29 - Cust claiming not to have these and wrong PO on query form. Responded with inv sent dates and locations, correct PO values, and copies. 06/27 - New ticket opened using query form 06/12 - Opened ticket with helpdesk asking status 05/21 - Copy submitted to [email protected] 05/14 - Copy sent to John Public and [email protected] Ideal Output: 07/03 - FU on query. Copies and history included. CC to Jane Doe and John Public 06/29 - Cust claiming not to have these and wrong PO on query form. Responded with inv sent dates an d locations, correct PO values, and copies. 06/27 - New ticket opened using query form 06/12 - Opened ticket with helpdesk asking status 05/21 - Copy submitted to [email protected] om 05/14 - Copy sent to John Public and email@custome r.com

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  • Server 2003 Remote Desktop loses its virtual printer image of the local printer

    - by Charles Hart
    Server 2003 Remote Desktop provides service to stores served by several ISPs. The server loses its virtual printer image of the local printer (as seen from the remote store site) and a copy of the original local printer appears on the local computer with a different driver without notice. Specifically: A remote desktop session is opened on a local computer that has a Brother HL2140 USB printer connected and the associated software installed with a correct driver shown under the “advanced” button. The server has the same Brother software and driver. An application that is running on the server attempts to print on the local printer connected to the local computer running Vista Pro or XP Pro. Either it works correctly (Good) or it does not print (Bad) or it prints on another Local Printer connected to another local computer logged into the server (Bad and Odd). When it doesn’t print (or prints somewhere else) we ask the customer to look for the (virtual) printer using the Remote desktop view of the server and the printer is gone. Then we ask the customer to look at the printers folder in the local computer. There are several possibilities: The printer is there, but the driver is mysteriously changed in the drop down to MDX something; we have the customer select the other (proper) Brother driver, and all is well again, as now after the change, the virtual printer in the server (which now matches the local printer) appears again, and so printing can resume. A “copy” of the printer mysteriously appears in the local printer’s folder and after we delete it the virtual printer in the server appears again and so printing can resume. Note that in both case 1 and 2, the server sometimes sends the print job elsewhere, to some other local computer. Meanwhile in the log file, endless errors are reported and the server eventually crashes, sometimes twice a day. I’m puzzled what changes the local printer driver and I’m puzzled what loads the copy 2 or copy 3 of the printer in the local printer folder. This entire description randomly occurs on any of 40+ local computers in eight different locations in different ISPs, all sharing one Domain.

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  • What is the optimum way to secure a company wide wiki?

    - by Mark Robinson
    We have a wiki which is used by over half our company. Generally it has been very positively received. However, there is a concern over security - not letting confidential information fall into the wrong hands (i.e. competitors). The default answer is to create a complicated security matrix defining who can read what document (wiki page) based on who created it. Personally I think this mainly solves the wrong problem because it creates barriers within the company instead of a barrier to the external world. But some are concerned that people at a customer site might share information with a customer which then goes to the competitor. The administration of such a matrix is a nightmare because (1) the matrix is based on department and not projects (this is a matrix organisation), and (2) because in a wiki all pages are by definition dynamic so what is confidential today might not be confidential tomorrow (but the history is always readable!). Apart from the security matrix, we've considered restricting content on the wiki to non super secret stuff, but off course that needs to be monitored. Another solution (the current) is to monitor views and report anything suspicious (e.g. one person at a customer site having 2000 views in two days was reported). Again - this is not ideal because this does not directly imply a wrong motive. Does anyone have a better solution? How can a company wide wiki be made secure and yet keep its low threshold USP? BTW we use MediaWiki with Lockdown to exclude some administrative staff.

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  • Datacentre Rack naming convention with flexibility for reassignment of server roles

    - by g18c
    We are just shifting across to a new rack and until now have used names of cartoon characters. This is not going to work anymore, and need a better naming convention. Physically i would like to name the servers by location, and then have an alias as to its actual function/customer, i.e. Physical name LONS1R1SVR1 meaning London, suite 1, rack 1, server 1 Customer Alias Since the servers can be reassigned from time to time, for the above physical server name, i would have an alias as a column in a spreadsheet, that would be set to the customers host-name, i.e. wwww.customerserver1.com Patching For patching, I am looking at labeling up the physically connections, i.e. LON1S1R1SVR1-PWR1 LON1S1R1SVR1-PWR2 LON1S1R1SVR1-ETH0 LON1S1R1SVR1-KVM Ultimately if i am labeling cables, I really want to avoid putting LON1S1R1SQLSVR on any patch cord in case the server gets formatted and changed from a SQL server to a WWW server which would need to relabel all the patch cords also. In addition, throwing in virtual machines, i have got confused very quickly. I appreciated that it may be confusing having a physical host-name and customer alias. Please let me know what you run with and any other standards or best practices that i can follow?

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  • Euro character messed up during FTP transfer

    - by djechelon
    My customer is using a very outdated ecommerce management system on my hosting service. For that product, no support is being provided anymore by the vendor. Brief explanation: the shop website, that claims to run under LAMP stack, is built by an old Visual Basic Windows application running on MS Access. The user constructs the shop, defines the HTML template, adds products and categories, etc. Then the VB exe builds the PHP pages (one for each template page) and the SQL script to run on MySQL. It also uploads everything via FTP and runs the installation/upgrade script on its own. The problem Browsing the website, many products' descriptions are cut before the euro sign. For example, what was supposed to be "Product price €1000" becomes "Product price" The analysis MySQL contains a cutted description until the € sign, so it's not PHP fault The Access databases contain full description with € sign, so it's not fault of the webmaster writing bad description or eDisplay cutting them The SQL that will run once the site gets uploaded, stored on my local machine before upload, contains the € sign The same script, after being FTPed by eDisplay and opened with nano from SSH, shows the € sign messed up like this: ^À vsftpd log reports (obfuscated for privacy) Sat Dec 15 11:16:57 2012 22 xxx.xxx.128.13 1112727 /srv/www/domains/xxxxxx.it/htdocs/db.sql b _ i r xxxxxxx ftp 0 * c which seems to be a binary transfer (and also a huge security vulnerability because you can download the whole database from unauthenticated HTTP) The eDisplay internal FTP client provides no option for ascii/binary transfer modes [Add] Trying to manually upload the SQL file via SFTP shows messing up euro [Add2] Trying to manually upload using Xftp client with explicit ASCII mode doesn't fix too It looks like the file gets uploaded as binary. Perhaps on the customer's previous host it all worked fine because that was a Windows host. The server It's an Azure virtual machine running openSUSE 12.2 with both vsftpd and openSSH The question Without asking the customer to manually upload files using FileZilla or replacing € with &euro;, because he refuses, what can I do on server side to prevent vsftpd to screw up euro sign?

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  • Email Proxy Ideas

    - by jtnire
    Hi Everyone, I wish to host some managed email servers for some customers. Each customer will have their own email server which will be an all-in-one virtual machine running postfix, dovecot and some webmail suite. Even though each customer will have their own server, I do not wish to give each email server it's own public facing IP. I wish to avail the use of proxy servers so all customers use the same public IP. As for the "smtp-in" from the public internet, this isn't a problem as I can set up many mx servers (using postfix) which will store-and-forward the mail to the correct server (using transport maps). As for the IMAP access from the customer, I was thinking of using perdition which is an IMAP proxy - I believe that this will suit my needs. I am confused however on what to use for the "smtp-out" proxy. The customers will have to authenticate with their receptive email server, however they will have to go via a proxy of some sort as they won't have direct access to their server instance. It probably can't be a store-and-forward proxy either. Does anyone have any idea on what I could use here? Many Thanks

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