Why does notepad crash on desktop files in the save-as dialog?
- by deepc
Here's a puzzling problem - maybe somebody has an idea. Right now I am out of ideas.
On Win7 64bit, the following crashes Notepad:
On Desktop, right click, select "New | Text Document". This creates "New Text Document.txt".
Right click on that file, select "Edit". This opens notepad with the empty file.
Select "File | Save as": Notepad crashes and Win7 reports that "Notepad has stopped working".
Now, move the file to c:\temp and repeat steps 2 and 3: no crash this time and the save-as dialog appears normally. I can create similar steps for the "open" dialog.
Things I have tried:
Safe mode - does not work, same problem
Create a new user and try again logged in as that user - no crash
Name file differently, or create elsewhere and then move to desktop - same problem
Use Wordpad instead - same problem
Review shell extensions with ShellExView - nothing extraordinary here
Stare at the event log entries for each of the crashes. Does not enlighten me.
At time of crash look at the process explorer stack view. Hangs at a function "TaskDialog".
sfc.exe /scannow repaired some files but the problem persists.
This is how the event log entries look like:
Log Name: Application
Source: Application Error
Date: 14.12.2010 00:33:48
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: NOTEPAD.EXE, version: 6.1.7600.16385, time stamp: 0x4a5bc9b3
Faulting module name: COMCTL32.dll, version: 6.10.7600.16661, time stamp: 0x4c6f6e4b
Exception code: 0xc000041d
Fault offset: 0x00000000000db770
Faulting process id: 0x198
Faulting application start time: 0x01cb9b1e140ab92a
Faulting application path: C:\Windows\system32\NOTEPAD.EXE
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7\COMCTL32.dll
What else should I try, short of dumping my user and starting over with a new profile? Thanks...
