Search Results

Search found 1938 results on 78 pages for 'industry'.

Page 52/78 | < Previous Page | 48 49 50 51 52 53 54 55 56 57 58 59  | Next Page >

• Digital HD Transition

  - by Bill Evjen

  The HD Experience Roughly 53% of the viewing public has HD capable devices in their home 24% think they are watching HD while they have no subscription to any HD content Today’s HD Considerations Choices abound: format resolution – 720p, 1080i/p frame rates compression and wrapping audio compression and delivery metadata packaging, delivery, and usage content delivery protocols Metadata is going to be a part of the overall experience With emerging technologies: Super Hi-Vision (SHV, UHDTV 4320p), 3D HEVC/H.265, WEBM/VP8 HDBaseT, P2PTV Dolby Pulse/HE-AAC Industry standardization Metadata registration, packaging, and delivery standards Improved picture and sound quality is a logical next step but we need to also think about the end to end viewing experience including; 3D video and audio content Mixed-mode viewing to bring interactive and immersive experiences Content Transportability both on-to and off-of the aircraft High Definition Standardization Analog switch off around the world DTV transition completed: 17 countries DTV transition in progress: 45 countries The EU has mandated the end of 2012 as the final date for Analog Switch Off D-Cinema was standardized by SMPTE in 2006 Airlines are installing HD displays today Passengers are bringing their own devices now HD TV on airlines are getting bigger and bigger – bigger than SD was – now up to 23” Gray scale data input for color – 6 to 8 bit Contrast – 400 to 700 Backlit – LED Encryption – can it be the same for HD? PPV in the cabin?

  Read the article

• Will people respect a Masters of Science in IT w/software engineering concentration from RPI?

  - by twneale

  Here's my thing: I got my undergraduate degree in political science, then a law degree. Then I figured out that I love programming and I'm pretty good at it too. It's fun and rewarding enough for me that I'd prefer to do it for a living over almost any form of pure law practice. So I'm looking at getting a masters degree to put some weight behind a possible career switch. If I actually want to develop software (web, in particular), would people in programming circles respect a master's of science in IT? Specifically, consider as an example the MS in IT from Rensselaer Polytechnic Institute (with a concentration in software engineering). Here's the home page: http://www.rpi.edu/IT/graduate/masters_program.html In particular, I mean to draw a contrast between IT as specifically contemplated by the RPI masters program (an interdisciplinary tech/business program) and other MS degrees in computer science or software engineering that focus more on the science and technical aspects. I guess I want to make sure that other programmers would respect my credentials and not consider me as different or underqualified based on the connotations of the phrase "IT". I believe RPI has an unimpeachable reputation for hard science, and the program seems excellent, but it still matters to me how people in industry would perceive it.

  Read the article

• New website - best practice for requirements specs? [closed]

  - by Alex K.

  Possible Duplicate: Extracting user requirements from a person who does not know how to express himself As a hobby freelancer I'm new to this. I've never had a non-technical client before explain to me what his future website is supposed to do. A person wants me to make a website for him and he basically explained to me what's it about. However, he's not a technical person and he just doesn't understand what I need to know and how to properly describe/explain it to me. When I ask him how a user is supposed to submit an entry to the website he told me "He fills out a form.", which is not really helping me. This was just an example, it goes on for other sections of the website as well which are a lot harder to explain. The website will be aimed at a specific professional user demographic and I have no clue about their profession and how their industry works. I tried to find some good Product Requirements Document templates on Google but none of them really seemed like they could help him understand how to write it so I can understand what he wants/needs. Can somebody please give me a hint on how to deal with such non-technical clients?

  Read the article

• Oracle E-Business Suite is Helping to Save Lives at the National Marrow Donor Program

  - by Di Seghposs

  To improve the management of its life-saving operations, the National Marrow Donor Program recently modernized its financial and procurement operations by upgrading to Oracle E-Business Suite 12.1.   As the global leader in bone marrow and umbilical cord blood transplants, the NMDP manages a complex ecosystem of donor, patient, hospital, and biological data. “Maintaining accurate data and having an efficient matching process is essential, particularly as our global database of bone marrow patients grows and donor lists expand,” says Bruce Schmaltz, director of finance/controller. “We rely on the Oracle E-Business Suite to ensure our procurement and financial management processes meet the highest standards, enabling our growing non-profit to work swiftly and efficiently to help improve and save lives.” As the non-profit organization and its registry grew larger, NMDP needed a modern platform to store and integrate its financial information and complicated procurement process. It selected Oracle E-Business Suite for its ability to fit seamlessly into NMDP’s enterprise architecture. NMDP initially implemented Oracle E-Business Suite release 12 by leveraging Oracle Business Accelerators, which are rapid implementation tools and templates that help reduce implementation time and costs. With Oracle Financial Management and Oracle Procurement, NMDP has streamlined back-office processes and integrated its procure-to-pay business processes by leveraging industry leading accounts payable, accounts receivable, and general ledger modules. NMDP is currently rolling out Oracle Hyperion Performance Management applications and plans to implement Oracle Order Management and Oracle Advanced Pricing by the end of 2012. Read more details about NMDP’s modernization efforts.  For more updates on Oracle Financial Management Solutions, view our November 2012 Oracle Information InDepth Financial Management newsletter. Subscribe Now. 

  Read the article

• Is it wise for a programmer to move into management?

  - by Desolate Planet

  Many times, a developer has suggested that I become a team leader because I'm motivated, but during my career in the IT industry, I've seen so many people who are great at programming, move into management and they are miserable. I've also seen many managers return to programming stating "I'm a technical person, I like technical problems". If this is such a common thing, why do developers feel compelled to leave the technical domain and move into management? Sure you'll have more money and more control, but if you don't enjoy your work and take your problems out on your tream. Secondly, I've been asked in developer interviews, "Would you consider leading a team?" and I'm always tempted to cite the Peter Principle based on what I've seen. I am interested in furthering myself, but not in the way the company may want i.e "Vice President of department blah". To be honest, I've seen this more often in the corporate world than in small development houses and it's always put me off ever going back to a corporate environment. I just feel that this is becoming more and more the norm and it's impacting team morale and degrading the quality of the work. Question: Based on what I've said, Is it a smart move for a technical person to move into management?

  Read the article

• Oracle OpenWorld 2012 is Around the Corner - Discover AutoVue Activities

  - by Pam Petropoulos

  Planning to attend Oracle OpenWorld 2012?  If so, be sure to check out the various AutoVue Enterprise Visualization activities that you can take advantage of while in San Francisco. AutoVue Sessions: CON8381 - Streamline PLM Design-to-Manufacturing Processes with AutoVue Visualization   Click here for full session description. Date: Monday, October 1, 2012 Time: 10:45 a.m. – 11:45 a.m. Location: Intercontinental Hotel - Telegraph Hill Customer Speaker: Siew Yeow Loye, Global Foundries   CON8385 - Optimize Asset Performance and Reliability with AutoVue Visualization   Click here for full session description. Date:Thursday, October 4, 2012 Time: 2:15 p.m. – 3:15 p.m. Location: Palace Hotel – Gold Ballroom AutoVue Demo Pods: Demo   Demo ID: 3122   AutoVue: PLM & Enterprise Visualization Moscone West; Workstation: W-082 Demo ID: 3001  Oracle E-Business Suite Enterprise Asset Management and AutoVue Visualization Solutions Palace Hotel Level 2 HPU-008   Customers are also invited to attend the Oracle OpenWorld 2012 Supply Chain Management Customer Reception on Tuesday, October 2, 2012. This year's event is being held at ROE Lounge, located just 2 blocks from Moscone Center, and offers a casual and upbeat atmosphere so you can mix and mingle with friends and colleagues. This event sold out last year and space is again limited so Register Today. Date: Tuesday, October 2, 2012 Time: 6:00 p.m. – 8:00 p.m. Location: ROE Lounge, 651 Howard Street, San Francisco   For additional information regarding AutoVue sessions, demos, and activities be sure to review the AutoVue FocusOn Document.   Join us at Oracle OpenWorld, September 30–October 4, 2012 and discover new products, solutions, and practices to make you even more successful in your job and in your industry.

  Read the article

• Two graphical entities, smooth blending between them (e.g. asphalt and grass)

  - by Gabriel Conrad

  Supposedly in a scenario there are, among other things, a tarmac strip and a meadow. The tarmac has an asphalt texture and its model is a triangle strip long that might bifurcate at some point into other tinier strips, and suppose that the meadow is covered with grass. What can be done to make the two graphical entities seem less cut out from a photo and just pasted one on top of the other at the edges? To better understand the problem, picture a strip of asphalt and a plane covered with grass. The grass texture should also "enter" the tarmac strip a little bit at the edges (i.e. feathering effect). My ideas involve two approaches: put two textures on the tarmac entity, but that involves a serious restriction in how the strip is modeled and its texture coordinates are mapped or try and apply a post-processing filter that mimics a bloom effect where "grass" is used instead of light. This could be a terrible failure to achieve correct results. So, is there a better or at least a more obvious way that's widely used in the game dev industry?

  Read the article

• Which skills would you expect and appreciate in a Junior Software Engineer??

  - by Bartzilla

  Hi StackOverflow community! I would like to receive some advices from all of you. I know in here there are superb programmers, with outstanding careers, people working for amazing and important companies in the industry so I am very excited to read the replies I could get. I recently finished my Msc.in Software Engineering, and I am about to start my professional career in two weeks. My role will be as a Junior Developer for a company which develops e-commerce software using Java & related technologies (among them Spring, Hibernate). To be honest I am really excited about what is coming specially because I really want to develop my career as a Java developer plus I am also very interested in gaining experience in the e-commerce field. Additionally, this is going to be my first work experience as a professional developer so I really want to do my best from the very beginning. I know many of you probably have manager roles or are team leaders, so basically I would like to know which skills and abilities would you judge and appreciate in a new professional (Junior Developer) that could be part of your team(Soft and Technical Skills) and in which skills I should focus on to achieve a successful career as a Software Engineer. Of course there are many things everybody should expect like good technical knowledge of the technologies you are going to use and so on.. But, I would like to hear your opinions, I will really appreciate advises from experienced developers and hear different perspectives other than mines.. Thanks in advance!

  Read the article

• 100% Product Coverage in EBS CRM Communities

  - by Oracle_EBS

  Starting June 1st we are now providing 100% coverage for the entire Oracle CRM product line! To facilitate this growth we have made the following changes: Quoting, Telesales, Mobile Field Service and Lease and Finance Management have all been decommissioned and their content moved to their respective communities. Quoting and Telesales are now covered in the newly renamed Sales, Marketing & Common Apps community. Mobile Field Service is now covered in the Field Service Product Family community which used to be called Depot Repair. Lease and Finance Management is now under Contracts. The CRM Communities are an excellent channel for collaborating on issues that are not highly time sensitive or complex. Check with Oracle experts and Industry Peers as they can provide a clue or a nudge toward an answer or a confirmation on a workaround. Some of the best and brightest will be there to assist you. Check the News & Announcement regions for an updated list of covered products. Here are links to the current CRM communities. Service Install Base Contracts CRMO Field Service Product Family Sales, Marketing & Common Apps Trade Management Sales Compensation

  Read the article

• Hello PCI Council, are you listening?

  - by David Dorf

  Mention "PCI" to any retailer and you'll instantly see them take a deep breath and start looking for the nearest exit.  Nobody wants to be insecure, but few actually believe that PCI does anything more than focus blame directly on retailers.  I applaud PCI for making retailers more aware of the importance of security, but did you have to make them PAINFULLY aware?  POS vendors aren't immune to this pain either as we have to undergo lengthy third-party audits in addition to the internal secure programming programs.  There's got to be a better way. There's a timely article over at StorefrontBacktalk that discusses the inequity of PCI's rules, and also mentions that the PCI Council is accepting comments until April 15th. As a vendor, my biggest issue with PCI is that they require vendors to disclose the details of any breaches, in effect "ratting out" customers.  I don't think its a vendor's place to do this.  I'd rather have the trust of my customers so we can jointly solve the problem. Mary Ann Davidson, Oracle's Chief Security Officer, has an interesting blog posting on this very topic.  Its a bit of a long read, but I found it very entertaining and thought-provoking.  Here's an excerpt: ...heading up the list of “you must be joking” regulations are recent disturbing developments in the Payment Card Industry (PCI) world. I’d like to give [the] PCI kahunas the benefit of the doubt about their intentions, except that efforts by Oracle among others to make them aware of “unfortunate side effects of your requirements” – which is as tactful I can be for reasons that I believe will become obvious below - have gone, to-date, unanswered and more importantly, unchanged. I encourage you to read the entire posting, Pain Comes Instantly, and then provide feedback to the PCI Council.

  Read the article

• Need ideas for an innovation week

  - by slandau

  So 4 times a year we have an innovation week (to even out the odd sprint releases). This whole week is dedicated to experimenting with new technology/ideas that could potentially help progress the software department or the company as a whole, and serve as sort of a starting point for new ideas and brainstorming. For example, the last one contained a lot of projects. One was the re-design of our web app into more of a Web 2.0 look and feel using JQuery and a lot of cool CSS tricks. Another was a proposal for a new bug tracking software as opposed to the clearly outdated one we use, and another was a very cool JQuery/Js design that could show the same page to multiple users on different computers and allow each of them to take "charge" of the page, disabling the other one from doing anything, and vice versa, seeing all updates in real time -- sort of like Netmeeting through Js. Well, this is my first one as a new employee so I wanted to think of something cool. We get one week (anywhere from 40-60 hours or so), and we usually pair up or do this in groups of 3-4, depending on how many projects there are. Projects have to get approved but usually that doesn't prove to be too difficult. We are in the financial analysis software industry if the domain was leading you guys to think of anything helpful. I am primarily working on a web app in MVC 2 at the moment using a lot of JQuery and a C# backend. Do you guys have any idea of something that would be cool/beneficial/worth it?

  Read the article

• I've inherited 200K lines of spaghetti code -- what now?

  - by kmote

  I hope this isn't too general of a question; I could really use some seasoned advice. I am newly employed as the sole "SW Engineer" in a fairly small shop of scientists who have spent the last 10-20 years cobbling together a vast code base. (It was written in a virtually obsolete language: G2 -- think Pascal with graphics). The program itself is a physical model of a complex chemical processing plant; the team that wrote it have incredibly deep domain knowledge but little or no formal training in programming fundamentals. They've recently learned some hard lessons about the consequences of non-existant configuration management. Their maintenance efforts are also greatly hampered by the vast accumulation of undocumented "sludge" in the code itself. I will spare you the "politics" of the situation (there's always politics!), but suffice to say, there is not a consensus of opinion about what is needed for the path ahead. They have asked me to begin presenting to the team some of the principles of modern software development. They want me to introduce some of the industry-standard practices and strategies regarding coding conventions, lifecycle management, high-level design patterns, and source control. Frankly, it's a fairly daunting task and I'm not sure where to begin. Initially, I'm inclined to tutor them in some of the central concepts of The Pragmatic Programmer, or Fowler's Refactoring ("Code Smells", etc). I also hope to introduce a number of Agile methodologies. But ultimately, to be effective, I think I'm going to need to hone in on 5-7 core fundamentals; in other words, what are the most important principles or practices that they can realistically start implementing that will give them the most "bang for the buck". So that's my question: What would you include in your list of the most effective strategies to help straighten out the spaghetti (and prevent it in the future)?

  Read the article

• Partner Webcast - Oracle Taleo Cloud Service - 12 Dec 2012

  - by Thanos

  Talent Intelligence is the insight companies need to unlock the power of their most critical asset – their people. CEOs are charged with driving growth, and the one ingredient to growth that’s common across all industries and regions - both in good economic times and in bad – is people. In every economic environment, Talent Intelligence is a company’s biggest lever for driving growth, innovation and customer success. Oracle Taleo Cloud Service provides a comprehensive suite of SaaS products that help companies manage their investment in people by improving their Talent Intelligence. The Oracle Taleo Cloud Service enables enterprises and midsize businesses to recruit top talent, align that talent to key goals, manage performance, develop and compensate top performers, and turn today's best performers into tomorrow's leaders. Join us to find out more about the industry's broadest cloud-based talent management platform. Agenda: Oracle HCM Footprint Taleo value proposition Taleo quick tour Why invest in Taleo resources Demonstrating Taleo Q&A REGISTER NOW Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24 hours prior to start time may not receive confirmation to attend. Duration: 1 hour For any questions please contact us at [email protected]. Visit our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. Existing content available YouTube - SlideShare - Oracle Mix.

  Read the article

• How to Reap Anticipated ROI in Large-Scale Capital Projects

  - by Sylvie MacKenzie, PMP

  Only a small fraction of companies in asset-intensive industries reliably achieve expected ROI for major capital projects 90 percent of the time, according to a new industry study. In addition, 12 percent of companies see expected ROIs in less than half of their capital projects. The problem: no matter how sophisticated and far-reaching the planning processes are, many organizations struggle to manage risks or reap the expected value from major capital investments. The data is part of the larger survey of companies in oil and gas, mining and metals, chemicals, and utilities industries. The results appear in Prepare for the Unexpected: Investment Planning in Asset-Intensive Industries, a comprehensive new report sponsored by Oracle and developed by the Economist Intelligence Unit. Analysts say the shortcomings in large-scale, long-duration capital-investments projects often stem from immature capital-planning processes. The poor decisions that result can lead to significant financial losses and disappointing project benefits, which are particularly harmful to organizations during economic downturns. The report highlights three other important findings. Teaming the right data and people doesn’t guarantee that ROI goals will be achieved. Despite involving cross-functional teams and looking at all the pertinent data, executives are still failing to identify risks and deliver bottom-line results on capital projects. Effective processes are the missing link. Project-planning processes are weakest when it comes to risk management and predicting costs and ROI. Organizations participating in the study said they fail to achieve expected ROI because they regularly experience unexpected events that derail schedules and inflate budgets. But executives believe that using more-robust risk management and project planning strategies will help avoid delays, improve ROI, and more accurately predict the long-term cost of initiatives. Planning for unexpected events is a key to success. External factors, such as changing market conditions and evolving government policies are difficult to forecast precisely, so organizations need to build flexibility into project plans to make it easier to adapt to the changes. The report outlines a series of steps executives can take to address these shortcomings and improve their capital-planning processes. Read the full report or take the benchmarking survey and find out how your organization compares.

  Read the article

• Transitioning from Internal to Public Speaking

  - by TJB

  For whatever reason, I've always enjoyed giving presentations. As a developer, I've grown from giving the rare presentation when asked to frequently doing 'brown bag' talks and other presentations on new technology, projects etc. I'd like to expand as a presenter and start giving talks in public, outside of just my workplace, and I'm looking for tips on how to get there. At a high level, I'd love to know a good path to take & useful tips to help me grow from just giving internal talks to my group (10-20 people) to eventually be a presenter at medium-large sized conferences. Here are some specific questions, but I will take any advice you can offer: 1. How much experience do I need to speak at user groups etc? I've been in industry for around 5 years, which pales in comparison to most speakers that I normally see. 2. What is a good venue for my 1st public talk? 3. What surprises can I expect when transistioning from speaking to a small group of friends to presenting in public to strangers? I live in southern California and my background is mostly .net / web, so if you have any specific user group / venues those are also greatly appreciated.

  Read the article

• Impacting the Future through Collaboration at Alliance 14

  - by Jeb Dasteel-Oracle

  We’re hearing good things about the Alliance 14 conference held in Las Vegas by the Higher Education Users Group (HEUG) back in March. For those of you who aren’t familiar with Alliance 14 conferences, they are global events dedicated to enhancing and educating its members and the world on how higher educational institutions can utilize Oracle applications to change how they do business. The HEUG is an all-volunteer organization made up of individuals who collaborate with Oracle as part of the evolving higher education industry. Conference participants network with peers from other institutions (regionally and globally) to share the challenges; discuss solutions and ideas, and collaborate on HEUG strategic initiatives. The HEUG enables each institution to be a part of the ever-changing Oracle landscape. Watch the video below and hear directly from the attendees about their experience with Oracle and how being part of the HEUG has allowed them to  collaborate with one of their most importance resources... and with each other. Oracle is committed to fostering a strong and independent network of user groups worldwide. Currently over 900+ groups provide dynamic forums for customers to share information, experiences and expertise. If you’re interested in more information or joining an Oracle User Group, click and become part of a vibrant network of engaged users finding the best ways to get the most value from their Oracle investment and collaborating to provide a unified feedback voice to Oracle. Catch you next time, Jeb

  Read the article

• What is a "Technical Programmer"? [closed]

  - by Mike E

  I've noticed in job posting boards a few postings, all from European companies in the games industry, for a "Technical Programmer". The job description in both was similar, having to do with tools development, 3d graphics programming, etc. It seems to be somewhere between a Technical Artist who's more technical than artist or who can code, and a Technical Director but perhaps without the seniority/experience. Information elsewhere on the position is sparse. The title seems redundant and I haven't seen any American companies post jobs by that name exactly. One example is this job posting on gamedev.net which isn't exactly thorough. In case the link dies: Subject: Technical Programmer Frictional Games, the creators of Amnesia: The Dark Descent and the Penumbra series, are looking for a talented programmer to join the company! You will be working for a small team with a big focus on finding new and innovating solutions. We want you who are not afraid to explore uncharted territory and constantly learn new things. Self-discipline and independence are also important traits as all work will be done from home. Some the things you will work with include: 3D math, rendering, shaders and everything else related. Console development (most likely Xbox 360). Hardware implementations (support for motion controls, etc). All coding is in C++, so great skills in that is imperative. As I mentioned, the job title has appeared from European companies so maybe it goes by another title in America. What other titles might this specialization of programmer go by?

  Read the article

• Thoughts (on Windows Phone 7) from the MVP Summit

  - by Chris Williams

  Last week I packed off to Redmond, WA for my annual pilgrimage to Microsoft's MVP Summit. I'll spare you all the silly taunting about knowing stuff I can't talk about, etc... and just get to the point. I'm a XNA/DirectX MVP, an ASP Insider and a Languages (VB) Insider... so I actually had access to a pretty broad spectrum of information over the last week. Most of my time was focused on Windows Phone 7 related sessions, and while I can't dig deep into specifics, I can say that Microsoft is definitely not out of the fight for Mobile. The things I saw tell me that Microsoft is listening and paying attention to feedback, looking at what works & what doesn't and they are working their collective asses off to close the gap between Google and Apple. Anyone who has been in this industry for a while can tell you Microsoft does their best work when they are the underdog. They are currently behind, and have a lot of work ahead of them, but this is when they bring all their resources together to solve a problem. After the week I spent in Redmond, and the feedback I heard from other MVPs, and the technological previews I saw... I feel confident in betting heavily on Microsoft to pull this off.

  Read the article

• A Big Congrats to Hitachi- Now a Diamond Level Partner!

  - by Kristin Rose

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} We’ve said this before and we’ll say it again, nothing sparkles quite like a diamond. Being named Diamond level partner is the highest ranking available in the Oracle PartnerNetwork Specialized program, and we could not be more excited to congratulate Hitachi, Ltd on their new glistening title! Hitachi has helped clients maximize the business benefits of their Oracle Applications for more than two decades, while also helping them bring their business visions to life through industry led services and solutions. Not only has Hitachi achieved Diamond level status, they also have 29 additional Oracle Specializations! Here at OPN we know that it all starts with equipping our partners with the proper tools to help their end customers succeed, and we truly believe that diamonds partners are forever! So here’s to you Hitachi, our diamond in the ruff! Shine On, The OPN Communications Team

  Read the article

• The Boston Globe Delivers Higher Satisfaction and Efficiency with Omni-Channel Support

  - by Tony Berk

  Unify customer interactions. Improve customer satisfaction. Increase agent efficiency. Better informed business decisions. These sound like a good set of goals for any business. Actually implementing processes to affect all of these is not necessarily easy for every business. On top of the normal challenges, throw in a rapidly changing industry and the challenge sounds daunting. But that's exactly what The Boston Globe took on, and customers are benefiting from a much improved experience. “We feel like we hit the bull’s eye with finding the right solution to support the growing digital environment,” said Robert Saurer, The Boston Globe's director of customer care and marketing.Oracle's RightNow CX solutions helped The Boston Globe to manage approximately 60,000 calls each month and respond to 5,000 monthly e-mails. More importantly, Web self-service rates are exploding and the online subscriber's most preferred support channel is chat. And what about social? The Boston Globe customer support team offers the same great level of support on their Facebook page and is monitoring Twitter and YouTube too! Read the full Customer Experience success story on The Boston Globe here.

  Read the article

• Business knowledge in a large financial org?

  - by Victor

  As a programmer working in the finance industry, I recently got a project that is a hedge fund adminsitrative application(used to calculate NAVs, allocate assets etc.) From a business point of view this is a good thing. When we think of our 'next' project, typically the impulse is to think in terms of technology. e.g: 'I want to work on a project that uses SOA/cloud etc etc.' I am interested to know if anyone while career planning also takes into account the business aspect of a future project. i.e. what the application does. So does anybody ever think like this : 'I wish to work on a trading system so I can understand capital markets better.' instead of 'I want to work on a project that uses SOA/cloud etc etc.' I say this because it appears to me in the finance domain, for senior position, good business knowledge pays well. So maybe a guy that knows more business but maybe not so much latest technologies is at an advantage? The rockstar programmer seems more suited for an aggressive startup. Particularly big old finance orgs rarely invest in tech just for the 'cool factor'. No?

  Read the article

• Customer Experience Management for Retail 2.0 - part 2 / 2

  - by Sanjeev Sharma

  In the previous post, i discussed some of the key trends shaping up in the retail industry, their implications and the challenges facing retailers seeking to regain control of the buyer-seller relationship. Is Customer Experience Management the panacea for the ailing retailers who are now awakening to the power of the consumer? Quite honestly, customer acquisition, retention and satisfaction have been top of mind for retailers for quite some time now. The missing piece of this puzzle is bringing all those countless hours of strategy and planning to fruition. This is more of an execution gap than anything else. Although technology has made consumers more informed, more mobile and more social, customer experience is still largely defined by delivering on the following: Consistent experiences, whether shopping online or offline Personalize-able interaction ("mass market" sounds good as an internal strategy but not when you are a buyer!) Timely order fulfillment, if not pro-active notification of delays Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning.

  Read the article

• PPT Leveraging Azure for Performance Testing

  - by Tarun Arora

  I have recently presented a session on “How you can leverage Azure for Performance Testing” your application.  It goes without saying that performance testing your application not only gives you the confidence that the application will work under heavy levels of stress but also gives you the ability to test how scalable the architecture of your application is. It is important to know how much is too much for your application! Working with various clients in the industry I have realized that the biggest barrier in Load Testing & Performance Testing adoption is the high infrastructure and administration cost that comes with this phase of testing. In the session I tried to demonstrate how you can use the power of Windows Azure to effectively abstract the administration cost of infrastructure management and lower the total cost of Load & Performance Testing. You can view the session presentation here, http://www.slideshare.net/aroratarun/leveraging-azure-for-performance-testing  I’ll be adding a video on this subject shortly… If you have any feedback or further suggestions to add to the goodness of this solution please get in touch.

  Read the article

• JCP 2012 Award Nominations are now open!

  - by heathervc

  The 10th JCP Annual Awards Nominations are now open until 16 July 2012. Submit nominations to [email protected] or use form here. The Java Community Process (JCP) program celebrates success. Members of the community nominate worthy participants, Spec Leads, and Java Specification Requests (JSRs) in order to cheer on the hard work and creativity that produces ground-breaking results for the community and industry in the Java Standard Edition (SE), Java Enterprise Edition (EE), or Java Micro Edition (ME) platforms. The community gets together every year at the JavaOne conference to applaud in person the winners of three awards: JCP Member/Participant of the Year, Outstanding Spec Lead, and Most Significant JSR. This year’s unveiling will occur Tuesday evening, 2 October, at the Annual JCP Community Party held in San Francisco.  Nominate today...descriptions of the award categories for this year: JCP Member/Participant Of The Year - This award recognizes the corporate or individual member (either Member or Participant) who has made the most significant positive impact on the community in the past year. Leadership, investment in the community, and innovation are some of the qualities that EC Members look for in voting for this award. Outstanding Spec Lead - The role of Spec Lead is not an easy one, and the person who takes that responsibility must be, among other things, technically savvy, able to build consensus in spite of diverse corporate goals, and focused on efficiency and execution. This award recognizes the person who has brought together these qualities the best in the past year, in leading a JSR for the Java community (Java SE, Java EE or Java ME). Most Significant JSR - Specification development is key to the success of the JCP program and helps ensure we remain a fresh and vibrant community. This award recognizes the Spec Lead and Expert Group that have contributed (either in progress or final) the most significant JSR for the Java community (Java SE, Java EE or Java ME) in the past year.

  Read the article

• Clouds Aroud the World

  - by user12608550

  At the NIST Cloud Computing Workshop this week; representatives from Canada, China, and Japan presented on their cloud computing efforts. Some interesting points made: Canada: Building "Service Canada" cloud for all citizen services, but raised the issue of data location...cloud data must be within Canada border, so they will not focus on public clouds where they don't know or can't control data location. Japan: In response to the massive destruction of the Great East Japan Earthquake, Japan is building nation-wide cloud services to support disaster relief, data recovery, and support for rebuilding new communities. US Ambassador Philip Verveer discussed the need for international cooperation and standards development to enable interoperability of cloud services, keeping in mind cultural and political differences. Additionally, an industry panel reported on cloud standards development, including some actual interoperability testing at http://www.cloudplugfest.org. Much of the first two days of the workshop covered progress and action plans around the 10 High-Priority Requirements to Further USG Agency Cloud Computing Adoption. Thursday's sessions will cover the work of the various NIST Cloud Computing Working Groups on Reference Architecture and Taxonomy Standards Acceleration to Jumpstart the Adoption of Cloud Computing (SAJACC) Cloud Security Standards Roadmap Business Use Cases (see Working Groups of NIST Cloud Computing )

  Read the article

< Previous Page | 48 49 50 51 52 53 54 55 56 57 58 59  | Next Page >