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• Oracle CRM in the UK- Gartner CRM Summit 2010

  - by divya.malik

  We are now headed to the UK to co-sponsor and participate in the Gartner Customer Relationship Management Summit 2010 on the 16th and 17th of March in London. Oracle CRM Vice President Mark Woollen will be presenting on Tuesday, 16 March 2010 from 15:20-15:50 on                                                                                                                                          CRM is dead, long live CRM?  Everyone is saying the world has changed and with it a new set of acronyms/buzzwords/vendors etc have appeared. What does this really mean for CRM software? Is it Dead or Alive? Listen to Mark’s view from Oracle and its customers.                  Location- Westbourne 2, Level –1. Also stop by the Oracle booth at the demogrounds.  The event looks promising with some great content from the Gartner analysts and from what the Gartner folks just told me, the event is oversold. And the weather in London town? As expected…slight showers on Monday with a high of 49 degrees F and partly cloudy on Tuesday, with a high of 50 degrees F.

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• CRM at Oracle Series: Email Marketing

  - by tony.berk

  Anyone doubt that companies are sending more and more emails out to their existing customers and prospects? Effective email marketing requires a scalable platform which integrates with your CRM system. The email marketing system should also have key capabilities to ensure your maximizing your investment such as handling email bounces and click thru, tracking open messages and adhering to customer opt out and other personalization options. As part of the "CRM at Oracle" series, we've discussed other marketing topics including web marketing integration, real-time decisions and marketing business intelligence. Today's "CRM at Oracle" slidecast discusses how Oracle replaced a number of legacy "bulk" email systems with Siebel Email Marketing and is taking advantage of key functionality and integration to other Siebel CRM components. CRM at Oracle: Email Marketing Click here to learn more about Siebel Email Marketing and other Siebel Marketing products. Are you enjoying the CRM at Oracle Series? We are working on more topics for this year, but if there is a particular CRM area or function which you'd like to hear how Oracle implemented it internally, leave us a comment and we'll try to get it on our list.

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• Windows Azure Use Case: Agility

  - by BuckWoody

  This is one in a series of posts on when and where to use a distributed architecture design in your organization's computing needs. You can find the main post here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx  Description: Agility in this context is defined as the ability to quickly develop and deploy an application. In theory, the speed at which your organization can develop and deploy an application on available hardware is identical to what you could deploy in a distributed environment. But in practice, this is not always the case. Having an option to use a distributed environment can be much faster for the deployment and even the development process. Implementation: When an organization designs code, they are essentially becoming a Software-as-a-Service (SaaS) provider to their own organization. To do that, the IT operations team becomes the Infrastructure-as-a-Service (IaaS) to the development teams. From there, the software is developed and deployed using an Application Lifecycle Management (ALM) process. A simplified view of an ALM process is as follows: Requirements Analysis Design and Development Implementation Testing Deployment to Production Maintenance In an on-premise environment, this often equates to the following process map: Requirements Business requirements formed by Business Analysts, Developers and Data Professionals. Analysis Feasibility studies, including physical plant, security, manpower and other resources. Request is placed on the work task list if approved. Design and Development Code written according to organization’s chosen methodology, either on-premise or to multiple development teams on and off premise. Implementation Code checked into main branch. Code forked as needed. Testing Code deployed to on-premise Testing servers. If no server capacity available, more resources procured through standard budgeting and ordering processes. Manual and automated functional, load, security, etc. performed. Deployment to Production Server team involved to select platform and environments with available capacity. If no server capacity available, standard budgeting and procurement process followed. If no server capacity available, systems built, configured and put under standard organizational IT control. Systems configured for proper operating systems, patches, security and virus scans. System maintenance, HA/DR, backups and recovery plans configured and put into place. Maintenance Code changes evaluated and altered according to need. In a distributed computing environment like Windows Azure, the process maps a bit differently: Requirements Business requirements formed by Business Analysts, Developers and Data Professionals. Analysis Feasibility studies, including budget, security, manpower and other resources. Request is placed on the work task list if approved. Design and Development Code written according to organization’s chosen methodology, either on-premise or to multiple development teams on and off premise. Implementation Code checked into main branch. Code forked as needed. Testing Code deployed to Azure. Manual and automated functional, load, security, etc. performed. Deployment to Production Code deployed to Azure. Point in time backup and recovery plans configured and put into place.(HA/DR and automated backups already present in Azure fabric) Maintenance Code changes evaluated and altered according to need. This means that several steps can be removed or expedited. It also means that the business function requesting the application can be held directly responsible for the funding of that request, speeding the process further since the IT budgeting process may not be involved in the Azure scenario. An additional benefit is the “Azure Marketplace”, In effect this becomes an app store for Enterprises to select pre-defined code and data applications to mesh or bolt-in to their current code, possibly saving development time. Resources: Whitepaper download- What is ALM?  http://go.microsoft.com/?linkid=9743693  Whitepaper download - ALM and Business Strategy: http://go.microsoft.com/?linkid=9743690  LiveMeeting Recording on ALM and Windows Azure (registration required, but free): http://www.microsoft.com/uk/msdn/visualstudio/contact-us.aspx?sbj=Developing with Windows Azure (ALM perspective) - 10:00-11:00 - 19th Jan 2011

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• Formatting Keywords to UPPERCASE In Oracle SQL Developer

  - by thatjeffsmith

  I received this question from a customer today, and it took me more than a few minutes to remember where this preference was located in SQL Developer. This tells me that the topic is ripe for blogging How do I go FROM: select * from scott.emp where ename like '%JEFF%' TO SELECT * FROM scott.emp WHERE ename LIKE '%JEFF%' It’s all in the formatting You need to access the formatting preferences under the Tools menu. It takes a bit of navigating to get there, so bear with me: Tools Database SQL Formatter Oracle Formatting Click ‘Edit’ on the profile Other Case change: ‘Keywords Uppercase’ It’s easy to find once you know where to look? You can tell it to leave the case alone, upper everything, upper only the keywords, lower everything. Accessing the Formatter Options We allow separate formatting options for different RDBMS. You need to make sure you’re accessing the ‘Oracle Formatting’ page in the preferences. You can then choose to edit the default options OR you can do what I have done – save the defaults as a new set of options. I’ve called my profile ‘JeffCustom.’ I can now switch back and forth now through different sets of formatting options. You need to hit the ‘Edit’ button to get to the formatting options editor. A good number of people seem to miss this. Select your profile, then hit the ‘Edit’ button

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• A KSH adattárháza: Oracle Essbase és Oracle Database alapon

  - by Fekete Zoltán

  A magyar Központi Statisztikai Hivatal metaadat vezérelt adattárháza három fontos Oracle terméken nyugszik. Az interneten elérhetok az adatok a KSH Tájékoztatási adatbázis-ból. Data from KSH in English. Amikor ezeket a sorokat írom, péntek éjjel 21:36-kor 81 online felhasználó kérdezte le az adatokat. :) - Oracle Essbase multidimenziós OLAP szerver, technikai infó - Hyperion Interactive Reporting lekérdezo eszköz, technikai infó - Oracle Database Enterprise Edition Az angol nyelvu customer snapshot, azaz ügyfél történet: Hungarian Central Statistical Office Provides 200,000 External Users with Secure Online Access to Data. A magyar nyelvu sikersztori: A KSH statisztikai adatainak 60 százaléka elérheto böngészo és platform függetlenül évi mintegy 200 000 internetes felhasználó számára. A termék kiválasztásában, a projekt kialakításában és bevezetésében nagy szerepet vállalt a DSS Consulting Kft. és az Oracle Konzultáció. A projekt során elért legfontosabb eredmények: - adattárház: 150-200 egyideju felhasználó, éves szinten 200 000 felhasználót jelent - Essbase memória alapú tárolási struktúrája: közel valósideju hozzáférés - A rendszer platform és böngészo független, ezért a felhasználók széles köre érheti el a statisztikai adatokat. - Natív Java API és XMLA támogatással egyedi karbantartó alkalmazás - A statisztikus munkatársak speciális informatikai eloképzettség nélkül építik fel és gondozzák a multidimenzionális adatbázisokat - Az Oracle Hyperion Interactive Reporting: oszlopos, kereszttáblás, szekcionált, grafikonos, webes lekérdezések Letöltheto a következo KSH eloadás a HOUG konferenciáról 2009-bol: Hyperalea iacta est - a KSH Essbase alapú adattárház rendszere. A most megjelent sikersztori: angolul és magyarul.

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• Oracle Enterprise Manager 11g is Here!

  - by chung.wu

  We hope that you enjoyed the launch event. If you missed it, you may still watch it via our on demand webcast, which is being produced and will be posted very shortly. 11gR1 is a major release of Oracle Enterprise Manager, and as one would expect from a big release, there are many new capabilities that appeal to a broad set of audience. Before going into the laundry list of new features, let's talk about the key themes for this release to put things in perspective. First, this release is about Business Driven Application Management. The traditional paradigm of component centric systems management simply cannot satisfy the management needs of modern distributed applications, as they do not provide adequate visibility of whether these applications are truly meeting the service level expectations of the business users. Business Driven Application Management helps IT manage applications according to the needs of the business users so that valuable IT resources can be better focused to help deliver better business results. To support Business Driven Application Management, 11gR1 builds on the work that we started in 10g to provide better support for user experience management. This capability helps IT better understand how users use applications and the experience that the applications provide so that IT can take actions to help end users get their work done more effectively. In addition, this release also delivers improved business transaction management capabilities to make it faster and easier to understand and troubleshoot transaction problems that impact end user experience. Second, this release includes strengthened Integrated Application-to-Disk Management. Every component of an application environment, from the application logic to the application server, to database, host machines and storage devices, etc... can affect end user experience. After user experience improvement needs are identified, IT needs tools that can be used do deep dive diagnostics for each of the application environment component, analyze configurations and deploy changes. Enterprise Manager 11gR1 extends coverage of key application environment components to include full support for Oracle Database 11gR2, Exadata V2, and Fusion Middleware 11g. For composite and Java application management, two key pieces of technologies, JVM Diagnostic and Composite Application Monitoring and Modeler, are now fully integrated into Enterprise Manager so there is no need to install and maintain separate tools. In addition, we have delivered the first set of integration between Enterprise Manager Grid Control and Enterprise Manager Ops Center so that hardware level events can be centrally monitored via Grid Control. Finally, this release delivers Integrated Systems Management and Support for customers of Oracle technologies. Traditionally, systems management tools and tech support were separate silos. When problems occur, administrators used internally deployed tools to try to solve the problems themselves. If they couldn't fix the problems, then they would use some sort of support website to get help from the vendor's support staff. Oracle Enterprise Manager 11g integrates problem diagnostic and remediation workflow. Administrators can use Oracle Enterprise Manager's various diagnostic tools to begin the troubleshooting process. They can also use the integrated access to My Oracle Support to look up solutions and download software patches. If further help is needed, administrators can open service requests from right within Oracle Enterprise Manager and track status update. Oracle's support staff, using Enterprise Manager's configuration management capabilities, can collect important configuration information about customer environments in order to expedite problem resolution. This tight integration between Oracle Enterprise Manager and My Oracle Support helps Oracle customers achieve a Superior Ownership Experience for their Oracle products. So there you have it. This is a brief 50,000 feet overview of Oracle Enterprise Manager 11g. We know you are hungry for the details. We are going to write about it in the coming days and weeks. For those of you that absolutely can't wait to find out more, you may download our software to try it out today. In fact, for the first time ever, the initial release of Oracle Enterprise Manager is available for both 32 and 64 bit Linux. Additional O/S ports will arrive in the coming weeks. Please stay tuned on the Oracle Enterprise Manager blog for additional updates.

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• Oracle VM Blade Cluster Reference Configuration

  - by Ferhat Hatay

  Today we are happy to announce the availability of the Oracle VM blade cluster reference configuration for Sun Blade 6000 modular systems.  The new Oracle VM blade cluster reference configuration can help reduce the time to deploy virtual infrastructure by up to 98 percent when compared to multi-vendor configurations. Oracle's virtualization strategy is to simplify the deployment, management, and support of the enterprise stack from application to disk. The Oracle VM blade cluster reference configuration is a single-vendor solution that addresses every layer of the virtualization stack with Oracle hardware and software components. It enables quick and easy deployment of the virtualized infrastructure using components that have been tested together and are all supported together by one vendor — Oracle. All components listed in the reference configuration have been tested together by Oracle, reducing the need for customer testing and the time-consuming and complex effort of designing and deploying a stable configuration. Benefitting from pre-installed Oracle VM Server for x86 software on Oracle’s highly scalable and reliable Sun Blade servers with built-in networking and Oracle’s Sun ZFS Storage Appliance product line, the configuration provides high availability via the blade cluster as well as a documented best practice guide that helps reduce deployment time and cost for customers implementing highly virtualized applications or private cloud Infrastructure as a Service (IaaS) architectures. To further support easier, faster and lower-cost deployments, Oracle Linux, Oracle Solaris and Oracle VM are available for pre-install on select Sun x86 systems, and Oracle VM Templates are available for download for Oracle Applications, Oracle Fusion Middleware, Oracle Database, Oracle Real Application Clusters, and many other Oracle products. Key benefits of the Oracle VM blade cluster reference configuration include: Faster time to value – Begin deploying applications immediately because the optimized software stack is pre-configured for best practices and is ready-to-run on the recommended hardware platforms. Reduced deployment cost and risk – The entire hardware and software stack has been tested and is supported together by Oracle. Elastic scalability – As capacity needs grow, the system can be easily scaled in multiple dimensions with the ability to add compute, storage, and networking resources independently. For more information, see: Oracle white paper: Accelerating deployment of virtualized infrastructures with the Oracle VM blade cluster reference configuration Oracle technical white paper: Best Practices and Guidelines for Deploying the Oracle VM Blade Cluster Reference Configuration

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• It’s On! Oracle Open World 2012 Opens Call for Papers is Open

  - by David Hope-Ross

  Oracle OpenWorld is among the world’s largest industry events for good reason. It offers a vast array of learning and networking opportunities in one of the planet’s great cities.  And one of the key reasons for its popularity among procurement and supply chain professionals is the prominence of presentations by customers.   If you’d like to deliver a presentation based on your experience, now is the time to submit your abstract for review by the selection panel. The competition is strong: roughly 18% of entries are accepted each year from more than 3,000 submissions. Review panels are made up of experts both internal and external to Oracle. Successful submissions often (but not exclusively) focus on customer successes, how-tos, or best practices. What’s in it for you? Recognition, for one thing. Accepted sessions are publicized in the content catalog, which goes live in mid-June, and sessions given by external speakers often prove the most popular. Plus, accepted speakers get a complimentary pass to Oracle OpenWorld with access to all sessions and networking events- that could save you up to $2,595!   Be sure designate your session for inclusion in the correct track by selecting  “APPLICATIONS: Supply Chain Management” or “APPLICATIONS: Sourcing and Procurement” from the Primary Track drop down menu.   We look forward to seeing you in San Francisco!

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• ArcGIS–Getting the Legend Labels out

  - by Avner Kashtan

  Working with ESRI’s ArcGIS package, especially the WPF API, can be confusing. There’s the REST API, the SOAP APIs, and the WPF classes themselves, which expose some web service calls and information, but not everything. With all that, it can be hard to find specific features between the different options. Some functionality is handed to you on a silver platter, while some is maddeningly hard to implement. Today, for instance, I was working on adding a Legend control to my map-based WPF application, to explain the different symbols that can appear on the map. This is how the legend looks on ESRI’s own map-editing tools:   but this is how it looks when I used the Legend control, supplied out of the box by ESRI:   Very pretty, but unfortunately missing the option to display the name of the fields that make up the symbology. Luckily, the WPF controls have a lot of templating/extensibility points, to allow you to specify the layout of each field: 1: <esri:Legend> 2: <esri:Legend.MapLayerTemplate> 3: <DataTemplate> 4: <TextBlock Text="{Binding Layer.ID}"/> 5: </DataTemplate> 6: </esri:Legend.MapLayerTemplate> 7: </esri:Legend> but that only replicates the same built in behavior. I could now add any additional fields I liked, but unfortunately, I couldn’t find them as part of the Layer, GraphicsLayer or FeatureLayer definitions. This is the part where ESRI’s lack of organization is noticeable, since I can see this data easily when accessing the ArcGis Server’s web-interface, but I had no idea how to find it as part of the built-in class. Is it a part of Layer? Of LayerInfo? Of the LayerDefinition class that exists only in the SOAP service? As it turns out, neither. Since these fields are used by the symbol renderer to determine which symbol to draw, they’re actually a part of the layer’s Renderer. Since I already had a MyFeatureLayer class derived from FeatureLayer that added extra functionality, I could just add this property to it: 1: public string LegendFields 2: { 3: get 4: { 5: if (this.Renderer is UniqueValueRenderer) 6: { 7: return (this.Renderer as UniqueValueRenderer).Field; 8: } 9: else if (this.Renderer is UniqueValueMultipleFieldsRenderer) 10: { 11: var renderer = this.Renderer as UniqueValueMultipleFieldsRenderer; 12: return string.Join(renderer.FieldDelimiter, renderer.Fields); 13: } 14: else return null; 15: } For my scenario, all of my layers used symbology derived from a single field or, as in the examples above, from several of them. The renderer even kindly supplied me with the comma to separate the fields with. Now it was a simple matter to get the Legend control in line – assuming that it was bound to a collection of MyFeatureLayer: 1: <esri:Legend> 2: <esri:Legend.MapLayerTemplate> 3: <DataTemplate> 4: <StackPanel> 5: <TextBlock Text="{Binding Layer.ID}"/> 6: <TextBlock Text="{Binding Layer.LegendFields}" Margin="10,0,0,0" TextStyle="Italic"/> 7: </StackPanel> 8: </DataTemplate> 9: </esri:Legend.MapLayerTemplate> 10: </esri:Legend> and get the look I wanted – the list of fields below the layer name, indented.

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• My Mother Bought a Droid

  - by Ben Griswold

  I converted to iPhone two years ago when I left my former employer and my Blackberry behind. The truth is I half-heartedly purchased my iPhone. It was a great looking device, but as far as I was concerned, it was a mere toy compared to my Blackberry.  I remember hiding the toy in my briefcase when attending business meetings because I didn’t consider it to be professional enough.  I’ve since owned all three generations of the iPhone and, well, iPhone seems to have caught on. I still miss the click of the Blackberry keyboard and the blinking red light letting me know that someone/something requires my attention, but I’m officially an iPhone fanboy now.  My mom called last weekend and asked if she should buy an iPhone. I talked her ear off about everything I love about iPhone. I went on for about twenty minutes. I couldn’t help myself. I mentioned everything from my podcast subscriptions to the application which manages my workouts.  I went as far as to say that someday all smart phones will be referred to as iPhones just like all tissues are referred to as Kleenex and all sodas are referred to as Cokes.  I was really on a roll and then I stopped. I had to…the call dropped.  There I was, strategically standing in the far corner of my backyard where I get the most reliable AT&T reception and the call drops in middle of my iPhone pitch.  Folks, I don’t care how good a salesperson you are, it’s tough to recover from a situation like this.   I dialed my mom back and jokingly asked if she was planning to make calls with her new phone. I explained that AT&T is bound to provide better service eventually but I’m not sure she should wait. After all, I have troubles with the network in San Diego and I can only image how bad it would be for her in Western Massachusetts. Mom called back a few days later exclaiming, “I bought a Droid! I love this phone! I haven’t done anything with it but make phone calls, but I love it.”  I had to laugh.  My mom made the right call (pun intended.)  The iPhone is an amazing device, but owners are constantly reminded that its core function (it’s a phone, remember?) is subpar.  If you love gadgets, you’re probably enthralled by iPhone’s many bells and whistles and, relatively speaking, the terrible phone service might not amount to much.  (Maybe it amounts to a rant on your blog.) The overall iPhone offering is so attractive that consumers are willing to wait for AT&T to straighten up their act or wait until Apple grants a choice of carriers.  But I don’t see either of these remedies coming soon. In the interim, I’m willing to take my iPhone for what it is and just continue to enjoy my favorite features while pretending that poor coverage isn’t a big deal. With any luck, more and more reasonable folks will recognize that Android Phones are legitimate players in the smart phone space, they will buy loads of them and there will become plenty of functional phones to borrow when my “phone” is showing zero bars.  Heck, I’m already covered when I visit my mom.

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• My Upcoming Talk at South Florida&rsquo;s ITPalooza 2012 - NuGet for Open Source and Enterprise Environments

  - by Sam Abraham

  I am very excited to be speaking at IT Palooza next week. As this event’s audience will span professionals working in different facets of Information Technology, I chose to speak on NuGet, an essential tool for any Microsoft Stack developer, as the topic can be of value to managers, architects, IT personnel, as well as developers. For more information on ITPalooza, please visit: http://itpalooza.e2mktg.com/ To register please visit: http://www.fladotnet.com/Reg.aspx?EventID=627   Below are the abstract and speaker bio: Leveraging NuGet for Open Source and Enterprise Environments NuGet is an open source package management system for .NET and Visual Studio that makes it easy to add, update, or remove external libraries in a .Net Project. In this session, we will be covering how NuGet makes open source libraries easily discoverable and usable. We will then move to demonstrate "NuGet for the Enterprise" as we setup a local library repository and configure NuGet to ensure external library versioning is consistent among project developers. Speakers: Sam Abraham is a Microsoft Certified Professional, Microsoft Certified Technology Specialist (MCTS ASP.Net 3.5, 4.0 and Silverlight 4) and Certified ScrumMaster (CSM) striving to leverage proven technology solutions to produce cost-effective, quality software that meets customer needs, timelines and budgets. He is currently a member of the Software Engineering Team at SISCO, the leader in maritime security solutions with customers including Princess, Carnival, and Royal Caribbean Cruise Lines as well as the US Coast Guard. A strong believer in learning through sharing and the value of community fellowship, Sam has been actively involved in the local community as leader of the West Palm Beach Developers' Group, volunteer board member at the International Association for All IT Architects South Florida Chapter (IASA), and former volunteer at the South Florida Chapter of the Project Management Institute (PMI).

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• How to conciliate OOAD and Database Design?

  - by user1620696

  Recently I've studied about object oriented analysis and design and I liked a lot about it. In every place I've read people say that the idea is to start with the minimum set of requirements and go improving along the way, revisiting this each iteration and making it better as we contiuously develop and contact the customer interested in the software. In particular, one course from Lynda.com said a lot of that: we don't want to spend a lot of time planing everything upfront, we just want to have the minimum to get started and then improve this each iteration. Now, I've also seem a course from the same guy about database design, and there he says differently. He says that although when working with object orientation he likes the agile iterative approach, for database design we should really spend a lot of time planing things upfront instead of just going along the way with the minimum. But this confuses me a little. Indeed, the database will persist important data from our domain model and perhaps configurations of the software and so on. Now, if I'm going to continuously revist the analysis and design of the model, it seems the database design should change also. In the same way, if we plan all the database upfront it seems we are also planing all the model upfront, so the two ideas seems to be incompatible. I really like agile iterative approach, but I'm also looking at getting better design for the database also, so when working with agile iterative approach, how should we deal with the database design?

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• Using an Apt Repository for Paid Software Updates

  - by Scott Warren

  I'm trying to determine a way to distribute software updates for a hosted/on-site web application that may have weekly and/or monthly updates. I don't want the customers who use the on-site product to have to worry about updating it manually I just want it to download and install automatically ala Google Chrome. I'm planning on providing an OVF file with Ubuntu and the software installed and configured. My first thought on how to distributed software is to create six Apt repositories/channels (not sure which would be better at this point) that will be accessed through SSH using keys so if a customer doesn't renew their subscription we can disable their account: Beta - Used internally on test data to check the package for major defects. Internal - Used internally on live data to check the package for defects (dog fooding stage). External 1 - Deployed to 1% of our user base (randomly selected) to check for defects. External 9 - Deployed to 9% of our user base (ramdonly selected) to check for defects. External 90 - Deployed to the remaining 90% of users. Hosted - Deployed to the hosted environment. It will take a sign off at each stage to move into the next repository in case problems are reported. My questions to the community are: Has anyone tried something like this before? Can anyone see a downside to this type of a procedure? Is there a better way?

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• PeopleSoft 9.2 Financial Management Training – Now Available

  - by Di Seghposs

  A guest post from Oracle University.... Whether you’re part of a project team implementing PeopleSoft 9.2 Financials for your company or a partner implementing for your customer, you should attend some of the new training courses.  Everyone knows project team training is critical at the start of a new implementation, including configuration training on the core application modules being implemented. Oracle offers these courses to help customers and partners understand the functionality most relevant to complete end-to-end business processes, to identify any additional development work that may be necessary to customize applications, and to ensure integration between different modules within the overall business process. Training will provide you with the skills and knowledge needed to ensure a smooth, rapid and successful implementation of your PeopleSoft applications in support of your organization’s financial management processes - including step-by-step instruction for implementing, using, and maintaining your applications. It will also help you understand the application and configuration options to make the right implementation decisions. Courses vary based on your role in the implementation and on-going use of the application, and should be a part of every implementation plan, whether it is for an upgrade or a new rollout. Here’s some of the roles that should consider training: · Configuration or functional implementers · Implementation Consultants (Oracle partners) · Super Users · Business Analysts · Financial Reporting Specialists · Administrators PeopleSoft Financial Management Courses: New Features Course: · PeopleSoft Financial Solutions Rel 9.2 New Features Functional Training: · PeopleSoft General Ledger Rel 9.2 · PeopleSoft Payables Rel 9.2 · PeopleSoft Receivables Rel 9.2 · PeopleSoft Asset Management Rel 9.2 · Expenses Rel 9.2 · PeopleSoft Project Costing Rel 9.2 · PeopleSoft Billing Rel 9.2 · PeopleSoft PS / nVision for General Ledger Rel 9.2 Accelerated Courses (include content from two courses for more experienced team members): · PeopleSoft General Ledger Foundation Accelerated Rel 9.2 · PeopleSoft Billing / Receivables Accelerated Rel 9.2 · PeopleSoft Purchasing / Payable Accelerated Rel 9.2 View PeopleSoft Training Overview Video

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• Setting up SharePoint without Active Directory

  - by eJugnoo

  In order to setup SharePoint without AD, you need to run following PowerShell command on Management Shell after installing SharePoint on your server, but before running Config Wizard: (we don’t want to run this SP farm in stand-alone mode!) 1. New-SPConfigurationDatabase SYNOPSIS     Creates a new configuration database. SYNTAX     New-SPConfigurationDatabase [-DatabaseName] <String> [-DatabaseServer] <String> [[-DirectoryDomain] <String>] [[-DirectoryOrganizationUnit] <String>]     [[-AdministrationContentDatabaseName] <String>] [[-DatabaseCredentials] <PSCredential>] [-FarmCredentials] <PSCredential> [-Passphrase] <SecureString>      [-AssignmentCollection <SPAssignmentCollection>] [<CommonParameters>] DESCRIPTION     The New-SPConfigurationDatabase cmdlet creates a new configuration database on the specified database server. This is the central database for a new SharePoint farm.     For permissions and the most current information about Windows PowerShell for SharePoint Products, see the online documentation (http://go.microsoft.com/fwlink/?LinkId=163185). RELATED LINKS     Backup-SPConfigurationDatabase     Disconnect-SPConfigurationDatabase     Connect-SPConfigurationDatabase     Remove-SPConfigurationDatabase REMARKS     To see the examples, type: "get-help New-SPConfigurationDatabase -examples".     For more information, type: "get-help New-SPConfigurationDatabase -detailed".     For technical information, type: "get-help New-SPConfigurationDatabase -full". NOTE: Use –AdministrationContentDatabaseName switch to pass the name of Admin database you want instead of GUID-based name it automatically creates. Hence, one can pretty much easily control Admin, Config, and Content database names at the time of farm creation. If creating new farm, you can also delete and re-provision any service databases automatically created, from UI, to decide what database names you want. 2. Run SharePoint Configuration Wizard, and you’ll following as already added to farm. Select do not discconect from farm, and proceed… Select the port, and authentication (NTLM in my case). Click next, and wizard will complete the remaining steps of provisioning, including creation of Central Admin Web App on the desired port. Once successful, it will open the Central Admin site and ask you to run Farm Config Wizard. I chose to skip and do things manually, to remain in control of what is happening on the farm. Like creating web-app for site collections, creating the very first site collection, and any other service applications. I needed this to create a public-facing installation of SharePoint Foundation RTM on a server which didn’t have AD. Now I am going to setup FBA, and possibly Live ID Auth as well. I will be also setting up RBS, and multi-tenancy on this farm ,and would post any notes, and findings here… --Sharad

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• New ACS Resell Portfolio for OPN Members

  - by swalker

  Oracle Advanced Customer Support (ACS) Services is pleased to announce availability of the ACS Resell Portfolio to Oracle PartnerNetwork (OPN) members on June 28, 2012. The ACS Resell Portfolio is available to Gold level OPN members and above selling to end users with valid Oracle Premier Support/End User agreements, and in countries where ACS has a local in-country presence to support the partner business. ACS provides mission critical support services for complex IT environments to help maximize performance, achieve higher availability, and reduce risk. The ACS Resell Portfolio can be leveraged to reduce time to market and drive improved end user satisfaction. Including ACS services at point of license sale can maximize your success as an Oracle partner.     On July 10, 2012, Oracle ACS is hosting a 60-minute resell portfolio training session.  Topics include: ACS Resell Portfolio objectives   Partner participation requirements ACS portfolio services enabled for partner resell ACS sales engagement and transaction processes Contracting requirements Attend the following session to hear how you can maximize your profit opportunities by including ACS services, which compliment your solutions with integrated Oracle advanced support technologies.      July 10, 2012 4:00 PM CEST Webconference Session Number: 591 988 820 Session Password: ebh12345 Int’l: 706.501.7506 US: 866.589.6202 Call ID: 95867658 Click here for a list of toll-free international numbers. Please contact [email protected] with any questions or visit the ACS website.

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• Want to work at Typemock? We’re Hiring

  - by RoyOsherove

  We are looking for a .NET\C++ developer to join the growing Typemock ranks. You need to: Live in Israel know .NET very well (at least 3 years .NET experience – VB.NET or C#, and willing to learn the other one) Have some C++ experience (recent – sometime in the past couple of years) Be interested in Agile development, unit testing and TDD (you don’t have to be an expert. You’ll become one on the job.) have very good english PASSION for programming Advantage to C++ hardcore devs but you don’t have to be one Advantage to Open source contributors   but you don’t have to be one Advantage to public figures (bloggers, speakers..) but you don’t have to be one   You will be working on one of our products, or several of them along the way. Including Typemock Isolator, Test Lint, TeamMate and future products we are working on! We are counting on all our developers to be part of the design process, to take active part in support and customer meetings, and the first day of every two weeks is dedicated to pet projects – you work on anything you want (even if it’s not to do with Typemock)! send an email with your ENGLISH CV to royo AT typemock.com

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• Vision, Integration, Ability—Oracle is once again positioned as an E-Commerce Leader

  - by Jeri Kelley

  The new Gartner report is the fifth successive Magic Quadrant for E-Commerce to position Oracle as a leader. We’re proud of the result, but we’re not too surprised. Oracle Commerce’s functionality is uniquely aligned with a number of the major market trends Gartner describes in its report: from customers ‘expecting a seamless buying experience across all channels’, to organizations seeking to consolidate ‘B2B and B2C applications with a single underlying platform’. What we think sets Oracle Commerce apart Why are we a leader? We believe the key strengths of Oracle Commerce include: Outstanding Scalability and VersatilityOracle has a long and enviable track record of delivering B2B and B2C e-commerce solutions, and the Oracle Commerce solution supports a broad range of vertical industries – from retail to telecom, and manufacturing to distribution. Additionally, Oracle Commerce is engineered to scale simply and quickly to meet the changing needs of the enterprise. Oracle IntegrationOur commitment to seamless solutions integration allows customers to get the most from our ever evolving range of e-commerce and CX products—and deliver consistent, relevant, and personalized cross-channel buying experiences that drive customer satisfaction, and boost revenue. Experience and VisionOracle has a long and impressive history of delivering B2B and B2C e-commerce solutions to the world’s best brands. We’re constantly putting this experience to good use, and making our solutions even smarter. With powerful merchandising and business tools, and advanced promotions capabilities, Oracle Commerce is one of the most forward-thinking e-commerce solutions around. Read the reportYou can read Gartner’s full report here, or click here to find out more about our celebrated platform.

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• Dude, what’s up with POP Forums vNext?

  - by Jeff

  Yeah, it has been awhile. I posted v9.2 back in January, about five months ago. That’s a real change from the release pace I had there for awhile. Let me explain what’s going on. First off, in the interim, I re-launched CoasterBuzz, which required a lot of my attention for about two of those months. That’s a good thing though, because that site is just about the best test bed I could ask for. The other thing is that I committed to make the next version use ASP.NET MVC 4, which is now at the RC stage. I didn’t think much about when they’d hit their RTW point, but RC is good enough for me. To that end, there is enough change in the next version that I recently decided to make it a major version upgrade, and finish up the loose ends and science projects to make it whole. Here’s what’s in store… Mobile views: I sat on this or a long time. Originally, I was going to use jQuery Mobile, and waited and waited for a new release, but in the end, decided against using it. Sometimes buttons would unexplainably not work, I felt like I was fighting it at times, and the CSS just felt too heavy. I rolled my own mobile sugar at a fraction of the size, and I think you’ll find it easy to modify. And it’s Metro-y, of course! Re-do of background services: A number of things run in the background, and I did quite a bit of “reimagining” of that code. It’s the weirdness of running services in a Web site context, because so many folks can’t run a bona fide service on their host’s box. The biggest change here is that these service no longer start up by default. You’ll need to call a new method from global.asax called PopForumsActivation.StartServices(). This is also a precursor to running the app in a Web farm (new data layer and caching is the second part of that). I learned about this the hard way when I had three apps using the forum library code but only one was actually the forum. The services were all running three times as often with race conditions and hits on the same data. That was particularly bad for e-mail. CSS clean up: It’s still not ideal, but it’s getting better. That’s one of those things that comes with integrating to a real site… you discover all of the dumb things you did. The mobile CSS is particularly easier to live with. Bug fixes: There are a whole lot of them. Most were minor, but it’s feeling pretty solid now. So that’s where I am. I’m going to call it v10.0, and I’m going to really put forth some effort toward finishing the mobile experience and getting through the remaining bugs. The roadmap beyond that will likely not be feature oriented, but rather work on some other things, like making it run in Azure, perhaps using SQL CE, a better install experience, etc. As usual, I’ll post the latest here. Stay tuned!

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• Upgrade Office 2003 to 2010 on XP or Run them Side by Side

  - by Mysticgeek

  If you’re still running XP, currently have Office 2003 installed on your machine, and skipped Office 2007, you might want to upgrade to Office 2010. In this guide we will show you the upgrade process or how to run them side by side. In this example we are upgrading from Office 2003 Standard to Office Professional Plus 2010 RTM (Final) on XP Professional. System Requirements To run Office 2010 on your XP machine you have to make sure you have Service Pack 3 and Microsoft Silverlight installed (links below). Or you can just install them through Windows Update. Recommended Hardware 1GHZ CPU or higher 512 MB of RAM or higher 1024×768 Resolution or higher DirectX 9.0c compatible graphics card with 64 MB of memory or higher Installing Office 2010 Simply kick off the Office Professional Plus 2010 installation. Enter in your product key… Agree to the EULA…   Select the Customize button… Setup will detect Office 2003 and allow you to remove all applications, keep them, or select only the ones you want to keep. In this example we’re going to remove Excel and PowerPoint, and keep Outlook and Word 2003. Next, click the Installation Options tab and select Office programs you want to install. Since we’re keeping Outlook 2003 and don’t want to use Outlook 2010, we’re making sure not to install Outlook 2010. However, we want to run Word 2003 and 2010 on the same machine. After you’ve made your selections click the Upgrade button. The installation begins and you’re shown the progress. The amount of time it takes to install will vary between systems. Installation is complete and you can close out of the installer. Now when you go into the Start menu under Microsoft Office, you’ll see both versions of the Office apps available. Here is a shot of Word 2003 and 2010 running together on our XP machine.   Conclusion If you’re moving from Office 2003 to 2010, this allows you to install both versions side by side. It gives you a chance to learn 2010 features, and still work in the familiar 2003 environment when you need to get things done quickly. If you’re having problems installing Office 2010 make sure to check out our article on how to fix problems upgrading Office 2010 beta to RTM (Final) release. Also, if you were using Office 2007 and are currently using the 2010 beta, we have a guide on how to switch back to Office 2007 after the 2010 beta ends. Links XP Service Pack 3 Microsoft Silverlight Details on Office 2010 System Requirements Similar Articles Productive Geek Tips Add Word/Excel 97-2003 Documents Back to the "New" Context Menu After Installing Office 2007Make Word 2007 Always Save in Word 2003 FormatMake Excel 2007 Always Save in Excel 2003 FormatRemove Office 2010 Beta and Reinstall Office 2007How to Find Office 2003 Commands in Office 2010 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Enable or Disable the Task Manager Using TaskMgrED Explorer++ is a Worthy Windows Explorer Alternative Error Goblin Explains Windows Error Codes Twelve must-have Google Chrome plugins Cool Looking Skins for Windows Media Player 12 Move the Mouse Pointer With Your Face Movement Using eViacam

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• You Can't Win on Price

  - by David Dorf

  This year I did the majority of my Christmas shopping from the comfort of my home office. There aren't many things in stores you can't find online these days. I find it easier to search, research, and compare products online rather than walking the mall anyway. But there's a segment of the population that likes to be in the store, touching the products. For those people, smartphones avail them some of the e-commerce features I mentioned right there in the aisles. First it was RedLaser, then TheFind, ShopSavvy and many others. But the one that should be scaring retailers is Amazon's PriceCheck application. It lets you scan the product barcode, take a picture of the product, or speak the product's name. Once the product is identified, it shows the online prices, with Amazon at the top of the list. Within 10 seconds you can order the item and Amazon Prime members get free 2-day shipping too. I don't think fashion and grocery retailers need to worry much, but I have to believe smartphones are helping Amazon win a little more of the brand-name hardgoods market. So what's a retailer to do? Best Buy has begun to put QR Codes on their shelf labels that are easily scanned by smartphones and take the consumer to a Best Buy Web page where they can get extended information about the product. The consumer is getting the additional information they want, and Best Buy avoids the price comparisons. Of course if a consumer chooses to use the Amazon PriceCheck app, then all bets are off. That's when Best Buy has to hope the in-store experience and customer service will save the sale. My point is that the internet makes information available to everyone, and smartphones make it available anywhere. Unless you want your store to be Amazon's local showroom, you need to be price-competitive but differentiate on other aspects of the shopping experience. With the cost of running a physical store, you can't win on price.

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• Challenges and Opportunities to Drive Change in the Healthcare System Explored at America’s Health Insurance Plans Exchange Conference and Institute 2013

  - by elaine blog

  The program theme at the June America’s Health Insurance Plans (AHIP) Exchange Conference and AHIP’s Institute 2013 was Transforming Our Health Care System: Navigating and Succeeding in the New Marketplace.  Topics included care delivery transformation, innovation for a new healthcare eco system, Health Insurance Exchanges, the nexus of consumerism, retail and healthcare, driving value through improved operations and leveraging technology, data and innovation to transform care. Oracle participated as a sponsor of both conferences, signaling the significant investment and activity Oracle continues to make in helping health plans, providers and government agencies become more efficient and more relevant in the healthcare market place. AHIP is a national trade association representing the health insurance industry. AHIP’s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market and public programs such as Medicare and Medicaid.   AHIP advocates for public policies that expand access to affordable health care. Health plans are focusing on the Health Insurance Exchanges and the opportunities they offer to provide better access and higher quality healthcare.  With the opportunities come operational challenges to implementation and innovative technology solutions to consider.   At the Exchange Conference, Oracle hosted a breakfast symposium on “Strategies for Success:  Driving Business Transformation in the Growing Health Insurance Exchange Market”. With Health Insurance Exchanges as catalysts for change, attendees learned about how to achieve integration within an Exchange and deploy new business strategies to support health reform initiatives. Discussion covered steps and processes to successfully establish and implement enrollment systems, quote to card activities, program pricing, claims billing, automated claims processing and new customer service tools. Piyush Pushkar, COO of Benefitalign, an Oracle partner that provides solutions to adopt innovative business models for retail, HIX, consumer-centric health plan and benefits administration, spoke on the state of the Exchanges in the U.S. and the activities health plans are engaged in to support individuals entering the healthcare system, including sales automation, member enrollment automation/portals and integration strategies with the Exchanges. The Oracle and Benefitalign partnership allows seamless integration between a health plan enrollment solution with the HIX individual market and allows for the health plan to customize and characterize the offerings available to the HIX that may or may not be available through other channels.  This approach can benefit the health plan through separation of interests, but also because some state-run HIXs require such separation. Janice W. Young, Program Director, Payer IT Strategies, IDC Health Insights, reviewed a survey of health plans on their investment priorities for this last year as well as this year.  She also identified the 2013-2015 strategies of go/get to market with front end and compliance investments; leveraging existing business processes and internal technologies; and establishing best practices.  Of key interest to the audience was a reform era payer solutions platform overview mapping technologies to support the business operations. David Bonham of the Oracle Health Insurance organization moderated the panel and spoke on Oracle’s presence in healthcare and products for payers to help them drive efficiencies and gain a competitive advantage in an ever changing market. Oracle serves healthcare stakeholders with applications such as billing, rating and underwriting, analytics, CRM, enrollment, and products for processing of health insurance claims including pricing and benefits administration, as well as payment of providers through alternative, non-fee for service reimbursement methods. Oracle in Healthcare….Did you know? More than 80 healthcare payers run Oracle applications. More than 300 leading healthcare providers run Oracle applications. 10 out of the top 12 fortune Global 500 healthcare organizations run Oracle applications. For more information on Oracle solutions for healthcare payers, please visit oracle.com/insurance or these individual solution pages: Oracle Health Insurance Components Oracle Insurance Insbridge Rating and Underwriting Oracle Insurance Revenue Management and Billing Oracle Documaker Oracle Healthcare Oracle CRM Related Resources Webcast On Demand: Strategies for Success: Driving Business Transformation in the Growing Health Insurance Exchange Market Strategy Brief: Executing on the Individual Mandate: Opportunities and Challenges for Healthcare Payers White Paper: White paper: Navigating Alternative Provider Reimbursement Models of the Future Strategy Brief: Enterprise Rating Agility Improves Payer Response to Healthcare Reform Podcast: Technology Implications of Healthcare Reform Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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• It's an Oracle Linux Wrap: Oracle Openworld 2012

  - by Zeynep Koch

  Are you still recovering from an amazing Oracle OpenWorld experience? 50,000 attendees had access to thousands of sessions, demos, hands-on-labs, networking opportunities, music concerts, and loads of fun. For the Oracle Linux team, this was a week full of many insightful sessions and customer interactions. In case you were unable to attend Oracle OpenWorld or missed some of content presented, here's a compilation of key session presentations, keynotes, and videos.Go to the Oracle OpenWorld content catalog and access all the session presentations. Oracle Openworld Keynote by Edward Screven Oracle's commitment to Open Source by Edward Screven Oracle Linux Interview with Wim Coekaerts Making the most of mainline kernel by Wim Coekaerts Why DTrace and Ksplice have made Oracle Linux 6 popular by W.Coekaerts How partnership between Oracle Linux and Oracle Partners benefits Sysadmins by Michele Resta Hugepages=Huge Performance on Oracle Linux by Greg Marsden Benefits of Kpslice in your Linux Environment by Tim Hill Oracle Linux, Ksplice and MySQL by Lenz Grimmer We also hosted a successful Oracle Linux Pavilion with 11 of our key partners - Beyond Trust, Centrify, Data Intensity, Fujitsu, HP, LSI, Mellanox, Micro Focus, NetApp, QLogic and Teleran showcased their solutions for Oracle Linux and Oracle VM. Here are some videos from the Oracle Linux Pavilion. Centrify covers Oracle Linux solution they offer at Oracle Linux PavilionMellanox talk about their solution at Oracle Linux Pavilion Eric Pan covers Micro Focus products at Oracle Linux Pavilion There's also collection of the keynotes and executive sessions as on-demand videos posted  here . We hope you find this information useful and look forward to seeing at Oracle OpenWorld 2013! ORACLE LINUX TEAM

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• Auto-cancel reason not found (6, 13906)

  - by Rajesh Sharma

  There are many errors in the application which are never invoked because of appropriate application configuration done at the time of implementation by the solution architects. So typically, as an application end user you would never stumble upon such errors. But what if the application administrator inadvertently changes the configuration/setup in the development, test, QA, or production environment? This is the time when you as an end user are introduced to a brand-new error for which you may not have a clue or understanding to what it means and neither the access/privilege to rectify it.    In this post we'll focus on one such error '6, 13906 - Auto-cancel reason not found'.   You get this error if you have not defined a Bill (Segment) Cancel Reason (Admin Menu, B, Bill Cancel Reason) code with System Default value of Turn off auto-cancel.   Consider a scenario when you are about to final bill an 'Account' for which the bill period's cut-off date you selected is falling on or after the Service Agreement's (SA) end/stop date (basically SA is Stopped with a date earlier than it was billed previously). And for the same 'Account' either: Bill segments exists that end after the SA's end date OR Non-closing bill segments exists that end on the SA's end date (OR closing bill segments that do not end on SA's end date or do not exist at all - remember closing/final bill segment is generated if the SA is in Stopped status).   CC&B detects such scenario and attempts to cancel all such violating bill segments automatically, but NOT if you are generating the bill Online. If online, the system assumes that you know what you are doing, and prompts you with error 2, 13716 - Bill segments that violate the SA (%1) End Date (%2) exist to take necessary action.   If in batch, system automatically cancels these kinds of bill segment(s).   Since this happens in the background, you have to define within the application which System Default Bill (Segment) cancellation reason code identified as Turn off auto-cancel, should be used by the process when it attempts to cancel any such violating bill segments (You already know that you cannot cancel a bill segment without giving a reason for cancellation).   So what exactly happens during batch billing?   Bill Segment generation routine at first determines billing eligibility of the service agreement being billed. One of the billing eligibility criteria is to check the SA's previous bill segments which have end dates greater than the current cut-off date/end date. Technically, the routine retrieves a count of such violating bill segments.     SELECT COUNT (*) FROM CI_BSEG WHERE SA_ID = :SA-ID AND BSEG_STAT_FLG = '50' -- Frozen AND END_DT IS NOT NULL AND (END_DT > '03-JUN-2010' -- Bill segment greater than SA's End Date OR OR (END_DT = '03-JUN-2010' AND CLOSING_BSEG_SW = 'N')) -- Non-closing bill segment ending on SA's end date   If the count is greater than zero, Bill segment generation routine executes another program to auto-cancel such bill segments. Auto-cancel program retrieves the 'Bill Cancel Reason' code which is identified as Turn off auto-cancel. Retrieved cancel reason code is then placed on the bill segments that are being cancelled automatically.   During this process if the routine fails to determine the bill cancel reason code having System Default Turn off auto-cancel because it was not been configured, you get a bill exception 6, 13906 - Auto-cancel reason not found.   Also note that duplicate or multiple System Default codes identified as Turn off auto-cancel are not allowed. CC&B would complain with an error 2, 54201.   Duplicate validation/check is also performed within Auto-cancel routine, if suppose for test purposes you executed a DML statement updating CI_BILL_CAN_RSN.BSCAN_SYS_DFLT_FLG with a value 'T'.

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• Oracle @ AIIM Conference

  - by [email protected]

  Oracle will be at the AIIM Conference and Exposition next week in Philadelphia. On the opening morning, Robert Shimp, Group Vice President, Global Technology Business Unit, of Oracle Corporation, will moderate an executive keynote panel. Mr. Shimp will lead four Oracle customer executives through a lively discussion of how innovative organizations are driving the integration of content management with their core business processes on Tuesday April 20th at 8:45 AM. Our panelists are: CINDY BIXLER, CIO, Embry Riddle Aeronautical University TOM SHOWALTER, Managing Director, JP Morgan Chase IRFAN MOTIWALA, Vice President, Moody's Investors Service MIT MONICA CROCKER, CRM, PMP, Corporate Records Manager, Land O'Lakes For more information on our panelists, click here. Oracle will be in booth #2113 at the AIIM Expo. Come by and enter the daily raffle to win a Netbook! Oracle and Oracle partners will demonstrate solutions that increase productivity, reduce costs and ensure compliance for business processes such as accounts payable, human resource onboarding, marketing campaigns, sales management, large scale diagrams for facilities and manufacturing, case management, and others Oracle products including Oracle Universal Content Management, Oracle Imaging and Process Management, Oracle Universal Records Management, Oracle WebCenter, Oracle AutoVue, and Oracle Secure Enterprise Search will be demonstrated in the booth. Oracle will host a private event at The Field House Sports Bar - see your Oracle representative for more details Oracle customers can meet in private meeting rooms with their Oracle representatives Key Sessions Besides the opening morning keynote panel, Oracle will have a number of other sessions at the conference. Oracle Content Management will be featured in the session G08 - A Passage to Improving Healthcare: Enhancing EMR with Electronic Records Wednesday April 21st 2:25PM-3:10PM Kristina Parma of Oracle partner ImageSource will deliver this session, along with Pam Doyle of Fujitsu and Nancy Gladish of Swedish Medical Center. Kristina will also be in the Oracle booth to talk about this solution. On Tuesday April 20th at 4:05 PM Ajay Gandhi of Oracle will deliver a session entitled Harnessing SharePoint Content for Enterprise Processes in PeopleSoft, Siebel, E-Business Suite and JD Edwards Tuesday April 20th 1:15PM-1:45PM - Bringing Content Management to Your AP, HR, Sales and Marketing Processes - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 Wednesday April 21st 12:30PM-1:00PM - Embed and Edit Content Anywhere - Application Showcase Theater (on the AIIM Expo Floor - Booth 1549 For more information, see the AIIM Expo page on the Oracle website.

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