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• Wrong chrome full screen resolution with multiple displays

  - by Martin

  I am using Google Chrome on Windows 7 64bit with two displays. The displays have different resolutions and aspect-ratios. My problem is best visible when playing back full-screen videos from a flash player inside chrome (but it is not flash related). The maximum size is calculated from the primary displays' resolution, even when the relevant window is maximised on the second screen. The problem is also visible on websites that set the width to 100%. The 100% then apply to the primary display, even when the window is opened on the secondary display. Are there any known solutions to this problem? I am observing it since many Chrome versions, do not know if it has been ever correct.

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• How to force 640*480@60Hz screen resolution on xubuntu 12.04

  - by c2h2

  It seems xubuntu won't be able to correctly set resolution at 640*480@60Hz at its Display settings. And I am unable to correctly my super small 6.4 inch Mitsubishi VGA panel via VGA cable. I have tried to hack both X11 conf /etc/X11/Xorg.conf and xfce4 conf, but all the document I can find is outdated. and conf files are changed into other location. Can someone give me a hand and I'll mark correct for other people to use? Thanks! EDIT: The board is an Intel Atom D2700, gpu is SGX545. I tried to use xrandr --output default --mode 640*480 It seems works fine, but refresh rate is 75Hz, but the screen only suports 60Hz So I used xrandr --output default --mode 640*480 --rate 60 but it give error: xrandr: Failed to get size of gamma for output default Can anyone pointing any directions?

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• What is the easiest way to do a direct file transfer of an extremely large file over the Internet?

  - by Kenneth Cochran

  I would like to transfer a 20+ GB file to a friend. I would like it to: Be fast Ensure data integrity Not require opening ports in either end's firewall Be free Not broadcast the file's existence to everyone on the Internet I've looked a several technologies and nothing seems to fit: Gnutella, BitTorrent, et al. satisfies 1, 2 and 4 JetBytes... 1, 3, 4 and 5 Yahoo Messenger, AIM, etc. 3, 4 and 5 FTP, SFTP... 1?, 4 and 5 rsync... 1, 2, 4 and 5 For a file this size speed and data integrity are the most important. No one wants a 20 GB file to fail a MD5 check after spending two days downloading it. Is there anything that meets all these requirements?

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• Moving windows using keyboard...faster?

  - by Alois Mahdal

  I like using keyboard shortcuts because it's faster as it does not force me to move my hands off the keyboard. In Windows I can use them to move windows around desktop: Press Alt+Space to open common windows menu Press M to choose "Move" command Navigate window position by cursor keys Confirm new position with Enter Additionally, to achieve better accuracy, I can hold Ctrl while navigating. Now the problem is that the normal "step" when moving is about 20px, and my desktop is quite large, so "walking" all the way across takes quite a long time. This kind of defeats the purpose of using keyboard for these tasks. Is it possible to change size of this step so that takes less steps to walk the same distance? (I imagine a hidden setting in Windows registry...?) I tried holding Alt while navigating, but it does not seem to have influence on speed.

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• Hardware RAID 0 without OS re-installation

  - by sterz

  I have Ubuntu & Windows 7 installed on my hdd. Can I mirror the image of the hdd to the second identical drive? Is this not recommended (i.e have to re-install every OS)? If it is okay to mirror, is there anything else to do to make hw RAID 0 work? Does RAID 0 have the same risk as a single drive? What sector size would you recommend for read/write/extract video files (mostly each around 2 GB)?

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• How full is too full for mechanical hard drives?

  - by Sunny Molini

  I have heard many claim that it doesn't matter how full a drive is until it starts cutting into temp and virtual memory space. This doesn't make sense to me, given the nature of how the data is transacted on a hard drive. The inside of the platter presents less data per revolution than the outside of the drive does, by significant factors. The inside 40% of the radius of full size hard drive is used for the spindle, so only the outside 60% is used for data storage, but that still means that the inside track of a hard drive presents data 60% slower than the outside track. By my calculation, a Hard drive that is only 10% full should perform about 2.25 times faster than a hard drive that is 90% full, assuming that the flow is constrained by other factors. Am I wildly off base here? For all the drives I know, even the top speeds of the first 1% of the drive would be well within the bandwidth provided by a SATA 2 connection.

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• Installing Ubuntu next to Windows XP

  - by jess

  I have iso image for Ubuntu 11.0.4 on a CD. My OS is windows XP. I have 3 partions c, E and F. Windows is installed on C, and F has data. E is empty drive. Now, after I start installation , I choose the third option. Then click forward and I am shown three figures -- /dev/sda1 52427(total)/50931(used) /dev/sda5 52427(total)/3221(used) -- surprised, since it should be empty. I had used wubi to install earlier but have uninstalled. /dev/sda5 215206(total)/37545(used) Now, it means I need to choose sda5. Now how should I go about creating 3 partions for /(root), /home and /swap. Click edit partion and give size for each of them?

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• CodePlex Daily Summary for Monday, November 11, 2013

  CodePlex Daily Summary for Monday, November 11, 2013Popular ReleasesULS Log Viewer Feature: ULS Log Viewer Feature: What's getting installed? - The solution include Custom Action (New action in Site Menu). Features: - Only Site Administrators can see Custom Action in site menu. - Multi-Language SUPPORT! (English, Hebrew). - Works against Secure Store Service to use administrator rights for getting access to ULS Logs Path on farm servers (Use the guide for creating new SSA). - Load only the last log file from ULS log path. - Gets automatically the ULS log path from Central Administration. - Choose from whi...Lib.Web.Mvc & Yet another developer blog: Lib.Web.Mvc 6.3.3: Lib.Web.Mvc is a library which contains some helper classes for ASP.NET MVC such as strongly typed jqGrid helper, XSL transformation HtmlHelper/ActionResult, FileResult with range request support, custom attributes and more. Release contains: Lib.Web.Mvc.dll with xml documentation file Standalone documentation in chm file and change log Library source code Sample application for strongly typed jqGrid helper is available here. Sample application for XSL transformation HtmlHelper/ActionRe...Magick.NET: Magick.NET 6.8.7.501: Magick.NET linked with ImageMagick 6.8.7.5. Breaking changes: - Refactored MagickImageStatistics to prepare for upcoming changes in ImageMagick 7. - Renamed MagickImage.SetOption to SetDefine.Media Companion: Media Companion MC3.587b: Fixed* TV - Locked shows display correctly after refresh * TV - missing episodes display in correct colour for missed or to be aired * TV - Rescrape of Multi-episodes working. * TV - Cache fix where was writing episodes multiple times * TV - Fixed Cache writing missing episodes when Display missing eps was disabled. Revision HistoryGenerate report of user mailbox size for Exchange 2010: Script Download: Script Download http://gallery.technet.microsoft.com/scriptcenter/Generate-report-of-user-e4e9afcaCheck SQL Server a specified database index fragmentation percentage (SQL): Script Download: Script Download http://gallery.technet.microsoft.com/scriptcenter/Check-SQL-Server-a-a5758043Save attachments from multiple selected items in Outlook (VBA): Script Download: Script Download: http://gallery.technet.microsoft.com/scriptcenter/Save-attachments-from-5b6bf54bRemove Windows Store apps in Windows 8: Script Download: Script Download http://gallery.technet.microsoft.com/scriptcenter/Remove-Windows-Store-Apps-a00ef4a4PCSX-Reloaded: 1.9.94: General changes:Support for compressed audio in cue files. ECM support. OS X changes:32-bit support has been dropped Partial French and Hungarian translationsDynamics AX 2012 R2 Kitting: AX 2012 R2 CU7 release of Kitting: Here is the AX 2012 R2 CU7 release of kitting. Released both as a XPO and a model.VidCoder: 1.5.12 Beta: Added an option to preserve Created and Last Modified times when converting files. In Options -> Advanced. Added an option to mark an automatically selected subtitle track as "Default". Updated HandBrake core to SVN 5878. Fixed auto passthrough not applying just after switching to it. Fixed bug where preset/profile/tune could disappear when reverting a preset.Toolbox for Dynamics CRM 2011/2013: XrmToolBox (v1.2013.9.25): XrmToolbox improvement Correct changing connection from the status dropdown Tools improvement Updated tool Audit Center (v1.2013.9.10) -> Publish entities Iconator (v1.2013.9.27) -> Optimized asynchronous loading of images and entities MetadataDocumentGenerator (v1.2013.11.6) -> Correct system entities reading with incorrect attribute type Script Manager (v1.2013.9.27) -> Retrieve only custom events SiteMapEditor (v1.2013.11.7) -> Reset of CRM 2013 SiteMap ViewLayoutReplicator (v1.201...Microsoft SQL Server Product Samples: Database: SQL Server 2014 CTP2 In-Memory OLTP Sample, based: This sample showcases the new In-Memory OLTP feature, which is part of SQL Server 2014 CTP2. It shows the new memory-optimized tables and natively-compiled stored procedures, and can be used to show the performance benefit of in-memory OLTP. Installation instructions for the sample are included in the file ‘awinmemsample.doc’, which is part of the download. You can ask a question about this sample at the SQL Server Samples Forum Composite C1 CMS - Open Source on .NET: Composite C1 4.1: Composite C1 4.1 (4.1.5058.34326) Write a review for this release - help us improve, recommend us. Getting started If you are new to Composite C1 and want to install it: http://docs.composite.net/Getting-started What's new in Composite C1 4.1 The following are highlights of major changes since Composite C1 4.0: General user features: Drag-and-drop images and files like PDF and Word directly from own your desktop and folders into page content Allow you to install Composite Form Builder ...CS-Script for Notepad++ (C# intellisense and code execution): Release v1.0.9.0: Implemented Recent Scripts list Added checking for plugin updates from AboutBox Multiple formatting improvements/fixes Implemented selection of the CLR version when preparing distribution package Added project panel button for showing plugin shortcuts list Added 'What's New?' panel Fixed auto-formatting scrolling artifact Implemented navigation to "logical" file (vs. auto-generated) file from output panel To avoid the DLLs getting locked by OS use MSI file for the installation.Resources Editor: Resources Editor: Stable releaseWPF Extended DataGrid: WPF Extended DataGrid 2.0.0.10 binaries: Now row summaries are updated whenever autofilter value sis modified.Social Network Importer for NodeXL: SocialNetImporter(v.1.9.1): This new version includes: - Include me option is back - Fixed the login bug reported latelyVeraCrypt: VeraCrypt version 1.0c: Changes between 1.0b and 1.0c (11 November 2013) : Set correctly the minimum required version in volumes header (this value must always follow the program version after any major changes). This also solves also the hidden volume issueCaptcha MVC: Captcha MVC 2.5: v 2.5: Added support for MVC 5. The DefaultCaptchaManager is no longer throws an error if the captcha values was entered incorrectly. Minor changes. v 2.4.1: Fixed issues with deleting incorrect values of the captcha token in the SessionStorageProvider. This could lead to a situation when the captcha was not working with the SessionStorageProvider. Minor changes. v 2.4: Changed the IIntelligencePolicy interface, added ICaptchaManager as parameter for all methods. Improved font size ...New ProjectsASP.NET Web API: ASP.NET Web API is a framework that makes it easy to build HTTP services that reach a broad range of clients, including browsers and mobile devices. ASP.NET WebDungeonPaper: DungeonPaper will be a platform for RPG players to utilize computers to replace traditional pen and paper in their campaigns.EMS: demoEvent Dispatcher: Event Dispatcher is a powershell module for centralized logging. Supports filtering events, and outputs to flat files or the Windows event log.Koopakiller.Numerics: A growing Math-Library for .NET, provided as a portable class library.NetroTrix: NetroTrix is a LAN Messenger Project.....Sharp Explorer: Sort of an alpha Play with C# to make a treeView Windows explorer. Currently multi-threaded dbl click to explore, r-click to preview some text files.TI Sensor Tag Library: A library to access the Texas Instruments Sensor Tag in Windows Store apps with Bluetooth GATT. Written in C#.ULS Log Viewer Feature: "ULS Log Viewer Feature" used by SharePoint Administrators, Developers and SharePoint Site Managers for get easily the real error behind the Correlation ID.Visual Studio Code Line Counter: VS Code Line Counter parses a Visual Studio solution file (.sln), reads each included project, and counts the number of lines in each included file.Vulcanus: TODOWax - The WiX Setup Project Editor: An interactive editor for WiX setup projects.

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• Apache Custom Log Format

  - by Shishant

  Hello, I am trying to write a reward system wherein users will be given reward points if they download complete files, So what should be my log format. After searching alot this is what I understand its my first time and havent done custom logs before. First of all which file should I edit for custom logs because this thing I cant find. I am using ubuntu server with default apache, php5 and mysql installation # I use this commands and they work fine nano /etc/apache2/apache2.conf /etc/init.d/apache2 restart I think this is what I need to do for my purpose LogLevel notice LogFormat "%f %u %x %o" rewards CustomLog /var/www/logs/rewards_log rewards This is as it is command or there is something missing? and is there any particular location where I need to add this? and one more thing %o is for filesize that was sent and is it possible to log only files from a particular directory? or for files with size more than 10mb. Thank You.

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• Rendering a DOM across multiple displays

  - by meetamit

  I'm building a data-driven animation with HTML and javascript to run in a web browser. I would like to display it tiled across three 1080p monitors. This essentially yields a viewport that's 5760px wide and 1080px tall. Pretty large. Does anyone have experience setting up something like this? I have many questions below, but any tip would be appreciated: Is it reasonable to expect a DOM to render into such a large viewport size at close to 60fps? I might choose to use canvas, instead of SVG or HTML, but that would yield a giant canvas. Can a canvas with such high resolution be performant? Of course everything depends on the complexity of the graphics I want to render, but I'm looking to remove that factor from this question, so assume I'm asking about a canvas animation that can run at 60fps at 1920x1080 resolution. Would it run roughly as fast at 3 times the width? Would three.js and WebGL be a more proper approach at that resolution? How do you actually cause Chrome or FF to span 3 monitors at full screen? Do I need a 3rd party solution of any kind? Thanks!

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• 1080p Screen resolution problem after 10.04 to 12.04 update

  - by Ale

  I have a Samsung LCD 40" with a NVidia GeForce 6150SE nForce 430 Card. I recently upgraded from 10.04 to 12.04 and the best resolution I can get is 1360x768. I've tried the propietary drivers available on the repository kmod:nvidia_current kmod:nvidia_173_updates kmod:nvidia_current_updates kmod:nvidia_96 kmod:nvidia_96_updates kmod:nvidia_173 I've also downloaded latest from NVidia's Web, version: 295.40. But still no luck. With Nouveau driver, I can only get 1024x768. I know there is no problem with my hardware (video card, cable and monitor), I was using it perfectly on 10.04. Can anybody suggest something else I could try, to get my 1920x1080 resolution back? Thanks in advance. Here are some more information, that I got reading other similar posts on askubuntu. $ lspci | grep VGA 00:0d.0 VGA compatible controller: NVIDIA Corporation C61 [GeForce 6150SE nForce 430] (rev a2) $ xrandr xrandr: Failed to get size of gamma for output default Screen 0: minimum 320 x 240, current 1360 x 768, maximum 1360 x 768 default connected 1360x768 0 0 0mm x 0mm 1360x768 50.0 52.0* 1024x768 51.0 800x600 53.0 54.0 55.0 680x384 56.0 57.0 640x480 58.0 576x432 59.0 512x384 60.0 400x300 61.0 62.0 63.0 320x240 64.0

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• Windows Server 2008 Static IP Address

  - by Gauls

  I have Win 2008 Server VM and want to set static IP address so that i can RDP into instead of using VM player (mouse gets out of focus as the size of the VM increases). Now while making the changes i see two TC/IPv6 and TC/IPv4 i try changing the IPaddress from obtain autimatically, but it always goes to "Unidentified Network". If i leave it to automatically obtain IP,i still cannot RDP into it. I have tired disabling TC/IPv6 from reistry. Any other suggestions? BTW the same setting works fine with WIN XP and i can RDP into all Win XP VM's Cheers Gauls

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• Is it possible at all to install Ubuntu 10.04 on Windows 7 (64-bit) using its Virtual PC?

  - by Jian Lin

  It was said that Win 7's Virtual PC is not suitable for installing Ubuntu 10.04... Is there any method at all that it will work? The following is the scenario I ran into: The first time Ubuntu 10.04 installation CD-R boots up, it asked for the Language, and "Install Ubuntu" and then the screen has vertical green bars and then the VPC just closed. The 2nd or 3rd time it booted up, there is no asking of Language or "Install Ubuntu" and just shut down the VPC, sometimes with vertical green bars. I even created another new hard drive and same thing happened. And created VPC 02, and same thing happened. Created VPC 03 with a fixed hard drive size of 60GB and same thing happened.

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• How to get the spec of a machine on Linux?

  - by machinePurchaser

  I am interested in getting the spec of a machine, because I am thinking getting a similar server. What I am mostly interested in knowing is the number of cores / CPUs / etc., the amount of memory, the speed of the CPUs, the CPU cache size, and any other detail which is important for performance. My question is two-fold: Which parameters should I be interested in other than the ones I specified above? Is there an easy way to read them off the machine in Linux? cat /proc/cpuinfo reveals a lot about the CPUs, for example... What about memory (would rather not rely on top), etc?

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• Series On Embedded Development (Part 3) - Runtime Optionality

  - by Darryl Mocek

  What is runtime optionality? Runtime optionality means writing and packaging your code in such a way that all of the features are available at runtime, but aren't loaded and used if the feature isn't used. The code is separate, and you can even remove the code to save persistent storage if you know the feature will not be used. In native programming terms, it's splitting your application into separate shared libraries so you only have to load what you're using, which means it only impacts volatile memory when enabled at runtime. All the functionality is there, but if it's not used at runtime, it's not loaded. A good example of this in Java is JVMTI, Java's Virtual Machine Tool Interface. On smaller, embedded platforms, these libraries may not be there. If the libraries are not there, there's no effect on the runtime as long as you don't try to use the JVMTI features. There is a trade-off between size/performance and flexibility here. Putting code in separate libraries means loading that code will take longer and it will typically take up more persistent space. However, if the code is rarely used, you can save volatile memory by including it in a separate library. You can also use this method in Java by putting rarely-used code into one or more separate JAR's. Loading a JAR and parsing it takes CPU cycles and volatile memory. Putting all of your application's code into a single JAR means more processing for that JAR. Consider putting rarely-used code in a separate library/JAR.

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• win2008 R2 server core software RAID

  - by shimonyk

  I am trying to set up software raid on a win2008 R2 server core. I have the disks configured as dynamic. In the server manager gui, i can see the disks, but when i right click, the option to set up "new mirrored volume" is not listed. I tried it with the command line using diskpart, and it gives the error "Virtual Disk Service Error: The size of the extent is less than the minimum." The drive are a new pair of 1Tb disks. Is this not supported in server core, or am i missing something else? Thank you

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• How to benchmark kernel (-Os vs -O2)

  - by NightwishFan

  It seems logical to me that on a 64-bit kernel compiling it to optimize for size might help overall. (My distro of choice uses -O2) It has the benefits of more registers and memory and perhaps less cache contention than normal optimized code. I have a kernel compiled like this and it seems excellent. However my question is how can I prove this? I like using Phoronix for "real world" sort of benchmarks so I would prefer to test cases like that. What should I pick to test? Does anyone else have any alternatives? Thank you very much in advance.

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• ubuntu live cd start up error

  - by Emiel

  First off, I'm new to the Linux scene. This is my first attempt to make a single boot installation for Ubuntu. I tried it for a few days in dual boot with win7 and I was sold, so i removed the tumor my pc had to endure for so long (sorry laptop) and installed Ubuntu from an usb boot device. My dual boot was as follows: Windows 7 was installed on partition C from hdd1, the windows installer for Ubuntu installed Ubuntu on partition I on that same hdd, hdd1. In the live cd installation I did the normal execution for removing windows and it said that after the installation my partition would be 320gb big, that is the total size of my hdd, so I automatically assumed that it would format my whole hdd. Now the installation has completed and it tells me to restart my system, and here comes the problem: now I get a dashing white cursor on my screen after the BIOS load and it won't budge... it just stands there and it doesn't move on or load Ubuntu, the system gets very hot at this point... Then I tried to reinstall using the same live CD, it is still on my USB drive, but when I boot from the USB, I get the error: no such file with some address and the a grub rescue. What to do? I can get hold of a win7 copy, but I don't really want to use that crap again... Thanks for helping me out. Kind regards, Emiel

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• HP DV5T laptop problems using Adobe in multiple monitors

  - by Rolnik

  I have a dualview arrangement of two monitors that works just fine for 90% of my applications. However, any time I open Adobe Acrobat Reader to the larger monitor, it fails to permit enlarging of the window to fill the entire screen. In other words, it seems Adobe crops the PDF view at about the size of the smaller of the two monitors, despite Acrobat being present in the larger monitor. I'm using nVideo graphics on the laptop, and connecting to the larger monitor through the docking port of a docking station. Any ideas how to get the Acrobat to be aware that it has more screen real-estate and use it fully?

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• Is now the right time to move to .NET 4?

  - by bconlon

  The reason I pose this question is that I'm looking at WPF development and so using the latest version seems sensible. However, this means rolling out the .NET 4 runtime to PCs on old versions of the framework. Windows XP is still the number one O/S (estimated 40%+ market share). To run .NET 4 on XP requires Service Pack 3, and although it is good practice to move to the latest service packs, often large companies are slow to keep up due to the extensive testing involved. In fact, .NET 4 is not installed as standard with any Windows O/S as yet - Windows 7 and 2008 Server R2 have 3.5 installed. This is not quite as big an issue as it was for .NET 3.5 as .NET 4 is significantly smaller as it doesn't include the older runtimes - .NET 3.5 SP1 included .NET 3 and .NET 2 and was 250MB, although this was reduced by doing a web install. The size is also reduced a bit if you target the .NET 4 Client Profile, which should be OK for many WPF applications, and I think this may be rolled out as part of Windows service packs soon. But still, if your application is only 4-5 MB and you need 40-50 MB of Framework it is worth consideration before jumping in and using the new shiny features. #

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• Light on every model and not in the whole scene

  - by alecnash

  I am using a custom shader and try to pass the effect on my Models like that: foreach (ModelMesh mesh in Model.Meshes) { foreach (ModelMeshPart part in mesh.MeshParts) { part.Effect = effect; } mesh.Draw(); } My only issue is that every Model now has its own light source in it. Why is this happening and is this a problem of my shader? Edit: These are the parameters passed to the shader: private void Get_lambertEffect() { if (_lambertEffect == null) _lambertEffect = Engine.LambertEffect; //Lambert technique (LambertWithShadows, LambertWithShadows2x2PCF, LambertWithShadows3x3PCF) _lambertEffect.CurrentTechnique = _lambertEffect.Techniques["LambertWithShadows3x3PCF"]; _lambertEffect.Parameters["texelSize"].SetValue(Engine.ShadowMap.TexelSize); //ShadowMap parameters _lambertEffect.Parameters["lightViewProjection"].SetValue(Engine.ShadowMap.LightViewProjectionMatrix); _lambertEffect.Parameters["textureScaleBias"].SetValue(Engine.ShadowMap.TextureScaleBiasMatrix); _lambertEffect.Parameters["depthBias"].SetValue(Engine.ShadowMap.DepthBias); _lambertEffect.Parameters["shadowMap"].SetValue(Engine.ShadowMap.ShadowMapTexture); //Camera view and projection parameters _lambertEffect.Parameters["view"].SetValue(Engine._camera.ViewMatrix); _lambertEffect.Parameters["projection"].SetValue(Engine._camera.ProjectionMatrix); _lambertEffect.Parameters["world"].SetValue( Matrix.CreateScale(Size) * world ); //Light and color _lambertEffect.Parameters["lightDir"].SetValue(Engine._sourceLight.Direction); _lambertEffect.Parameters["lightColor"].SetValue(Engine._sourceLight.Color); _lambertEffect.Parameters["materialAmbient"].SetValue(Engine.Material.Ambient); _lambertEffect.Parameters["materialDiffuse"].SetValue(Engine.Material.Diffuse); _lambertEffect.Parameters["colorMap"].SetValue(ColorTexture.Create(Engine.GraphicsDevice, Color.Red)); }

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• Oracle Customer Experience (CX) Solutions Make Retailers Merry

  - by Tuula Fai

  Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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• Reliable 1tb or larger hard drive?

  - by jasondavis

  I am in the market for 2-3 new drives, I would like each to be at least 1tb to 2tb in size. I have been reading all the reviews on newegg.com for 1tb and larger drives and they all have 1 thing in common. Almost all the ones I read about have complaints of them being DOA or dieing within a few weeks of use. I am hoping to find some drives with this storage range that have a reputation for lasting a long time instead of a short life. Please help me if you have any experience with these sort of drives? Most the ones I read about were Western Digital brand. I realize some might complain that this questions answer would be based upon a timeframe, so if a user searches and find this answer a year from now it will be outdated but I would appreciate any help based on the current hard drives available as of April 10th, 2010 on newegg.com

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• How to suggest changes as a recently-hired employee ?

  - by ereOn

  Hi, I was recently hired in a big company (thousands of people, to give an idea of the size). They said they hired me because of my rigor and because I was, despite my youngness (i'm 25), experienced as a C/C++ programer. Now that I'm in, I can see that the whole system is old and often uses obsolete technologies. There is no naming convention (files, functions, variables, ...), they don't use Version Control, don't use exceptions or polymorphism and it seems like almost everybody lost his passion (some of them are only 30 years old). I'd like to suggest somes changes but i don't want to be "the new guy that wants to change everything just because he doesn't want to fit in". I tried to "fit in", but actually, It takes me one week to do what I would do in one afternoon, just because of the poor tools we're forced to use. A lot my collegues never look at the new "things" and techniques that people use nowadays. It's like they just given up. The situation is really frustrating. Have you ever been in a similar situation and, if so, what advices would you give me ? Is there a subtle way of changing things without becoming the black sheep here ? Or should I just give up my passion and energy as well ? Thank you. Updates Just in case (if anyone cares): following your precious advices I was able to suggest changes and am now in charge of the team that must create and deploy Subversion :D Thanks to all of you !

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• To Run Linux (Ubuntu) on Windows 7, is using Virtual PC one of the best ways?

  - by Jian Lin

  I need to try Linux (Ubuntu) and feel hesitant to install Ubuntu on top of a Win 7 machine to dual boot (might need to use Win7 and Ubuntu at the same time). Is creating a Virtual PC on Win7, and then installing the latest Ubuntu on that Virtual PC one of the better option? So I think I can create a Virtual PC with an empty virtual hard disk (vhd), say, for 30GB, and then put in the Ubuntu DVD-R or CD-R to install Ubuntu onto that empty hard disk. Update: for some reason, the first time Ubuntu 10.04 installation CD-R boots up, it asked for the Language, and "Install Ubuntu" and then the screen has vertical green bars and then the VPC just closed. The 2nd or 3rd time it booted up, there is no asking of Language or "Install Ubuntu" and just shut down the VPC, sometimes with vertical green bars. I even created another new hard drive and same thing happened. And created VPC 02, and same thing happened. Created VPC 03 with a fixed hard drive size of 60GB and same thing happened.

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