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• Traditional POS is Dead

  - by David Dorf

  Traditional POS is dead -- I've heard that one before. Here's an excerpt from Joe Skorupa's blog over at RIS where he relayed ten trends that were presented at NRF. 7. Mobile POS signals death of traditional POS. Shoppers don't love self-checkout, but they prefer it to long queues or dealing with associates. Fixed POS is expensive and bulky. Mobile POS frees floor space for other purposes and converts associates from being cashiers to being sales assistants that provide new levels of customer service and incremental basket sales. In addition to unplugging the POS, new alternatives are starting to take hold - thin client, POS as a service, and replacing POS software with e-commerce platforms. I'll grant that in some situations for some retailers there might be an opportunity to to ditch the traditional POS, but for the majority of retailers that's just not practical. Take it from a guy that had to wake up at 3am after every Thanksgiving to monitor POS systems across the US on Black Friday. If a retailer's website goes down on Black Friday, they will take a significant hit. If a retailer's chain-wide POS system goes down on Black Friday, that retailer will cease to exist. Mobile POS works great for Apple because the majority of purchases are one or two big-ticket items that don't involve cash. There's still a traditional POS in every store to fall back on (its just hidden). Try this at home: Choose your favorite e-commerce site and add an item to the cart while timing how long it takes. Now multiply that by 15 to represent the 15 items you might buy at store like Target. The user interface isn't optimized for bulk purchases, and that's how it should be. The webstore and POS are designed for different purposes. Self-checkout is a great addition to POS and so is mobile checkout. But they add capabilities to POS, not replace it. Centralized architectures, even those based in the cloud, are quite viable as long as there's resiliency in the registers. You cannot assume perfect access to the network, so a POS must always be able to sell regardless of connectivity. Clearly the different selling channels should be sharing common functionality. Things like calculating tax, accepting coupons, and processing electronic payments can be shared, usually through a service-oriented architecture. This lowers costs and providers greater consistency, both of which help retailers. On paper these technologies look really good and we should continue to push boundaries, but I'm not ready to call the patient dead just yet.

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• Exchange 2010, Exchange 2003 Mail Flow issue

  - by Ryan Roussel

  While performing the initial Exchange 2010 deployment for a customer migrating from Exchange 2003, I ran into an issue with mail flow between the two environments.  The Exchange 2003 mailboxes could send to Exchange 2010, as well as to and from the internet.  Exchange 2010 mailboxes could send and receive to the internet, however they could not send to Exchange 2003 mailboxes.   After scouring the internet for a solution, it seemed quite a few people were experiencing this issue with no resolution to be found, or at least not easily.  After many attempts of manually deleting and recreating the routing group connectors,  I finally lucked onto the answer in an obscure comment left to another blogger.   If inheritable permissions are not allowed on the Exchange 2003 object in the Active Directory schema, exchange server authentication cannot be achieved between the servers.   It seems when Blackberry Enterprise Server gets added to 2003 environments, a lot of Admins get tricky and add the BES Admin user explicitly to the server object  to allow  inheritance down from there to all mailboxes.  The problem is they also coincidently turn off inheritance to the server object itself from its parent containers.  You can re-establish inheritance without overwriting the existing ACL however so that the BES Admin can remain in the server object ACL.   By re-establishing inheritance to the 2003 server object, mail flow was instantly restored between the servers.    To re-establish inheritance: 1. Open ASDIedit by adding the snap-in to a MMC (should be included on your 2008 server where Exchange 2010 is installed) 2. Navigate to Configuration > Services > Microsoft Exchange > Exchange Organization > Administrative Groups > First Administrative Group > Servers 3. In the right pane, right click on the CN=Server Name of your Exchange 2003 Server, select properties 4. Navigate to the Security tab, hit advanced toward the bottom. 5. Check the checkbox that reads “include inheritable permissions” toward the bottom of the dialogue box.

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• Learning by doing (and programming by trial and error)

  - by AlexBottoni

  How do you learn a new platform/toolkit while producing working code and keeping your codebase clean? When I know what I can do with the underlying platform and toolkit, I usually do this: I create a new branch (with GIT, in my case) I write a few unit tests (with JUnit, for example) I write my code until it passes my tests So far, so good. The problem is that very often I do not know what I can do with the toolkit because it is brand new to me. I work as a consulant so I cannot have my preferred language/platform/toolkit. I have to cope with whatever the customer uses for the task at hand. Most often, I have to deal (often in a hurry) with a large toolkit that I know very little so I'm forced to "learn by doing" (actually, programming by "trial and error") and this makes me anxious. Please note that, at some point in the learning process, usually I already have: read one or more five-stars books followed one or more web tutorials (writing working code a line at a time) created a couple of small experimental projects with my IDE (IntelliJ IDEA, at the moment. I use Eclipse, Netbeans and others, as well.) Despite all my efforts, at this point usually I can just have a coarse understanding of the platform/toolkit I have to use. I cannot yet grasp each and every detail. This means that each and every new feature that involves some data preparation and some non-trivial algorithm is a pain to implement and requires a lot of trial-and-error. Unfortunately, working by trial-and-error is neither safe nor easy. Actually, this is the phase that makes me most anxious: experimenting with a new toolkit while producing working code and keeping my codebase clean. Usually, at this stage I cannot use the Eclipse Scrapbook because the code I have to write is already too large and complex for this small tool. In the same way, I cannot use any more an indipendent small project for my experiments because I need to try the new code in place. I can just write my code in place and rely on GIT for a safe bail-out. This makes me anxious because this kind of intertwined, half-ripe code can rapidly become incredibly hard to manage. How do you face this phase of the development process? How do you learn-by-doing without making a mess of your codebase? Any tips&tricks, best practice or something like that?

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• WebCenter Content Web Search Performance: Do you really need that folder path info?

  - by Nicolas Montoya

  End-users want content at their fingertips at the speed of thought if possible. When running search operations in the WebCenter Conter Web Interface every second or fraction of a second improvement does matter. When doing some trace analysis on the systemdatabase tracing on a customer environment, we came across some SQL queries that were unnecessarily being triggered! These were related to determining the folder path for every entry part of the search result set. However, this folder path was not even being used as part of the displayed information in the user interface.Why was the folder path information being collected when it was not even displayed in the UI? We found that the configuration parameter 'FolderPathInSearchResults' was set to 'true' under Administration > Admin Server > General Configuration > Additional Configuration Variables as shown below:When executing a quicksearch by keyword we were getting 100 out of 2280 entries in the first page of the result set.When thera 'FolderPathInSearchResults' configuration parameter is set to 'true', the following queries appear in the systemdatabase tracing:100 executions for a query on the FolderFiles table for each of the documents displayed in the first page:>systemdatabase/6       12.13 11:17:48.188      IdcServer-199   1.45 ms. SELECT * FROM FolderFiles WHERE dDocName='SLC02VGVUSORAC140641' AND fLinkRank=0[Executed. Returned row(s): true]382 executions for a query of the folders tables - most of the documents that match the keyword criteria are at a folder depth level of three or four:>systemdatabase/6       12.13 11:17:48.114      IdcServer-199   2.57 ms. SELECT FolderFolders.*,FolderMetaDefaults.* FROM FolderFolders,FolderMetaDefaults WHERE FolderFolders.fFolderGUID=FolderMetaDefaults.fFolderGUID(+) AND((FolderFolders.fFolderGUID = '1EB8E527E19B09ED3FE82EE310AEA13A' ) )[Executed.Returned row(s): true]By setting this 'FolderPathInSearchResults' configuration parameter to 'false', the above queries were no longer reported in the Server Output System Audit Information.Now, let's consider a practical scenario:Search result set page = 100Average folder depth der document in the search result set: 5The number of folder path related queries will be: 100 + 5*500 = 600If each query takes slightly over 3 ms. You would have 2000 ms (2 seconds) spent in server time to get this information.The overall performance impact goes beyond seerver time execution, as this information needs to travel from the server to the browser. If the documents are further nested into the folder hierarchy, additional hundreds of queries may be executed. If folder path is not being displayed in the end-user interface profile, your system may be better of with the 'FolderPathInSearchResults' configuration parameter disabled.

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• Avoiding the Black Hole of Leads

  - by Charles Knapp

  Sales says, "Marketing doesn’t deliver enough qualified leads. So, we generate 90% of our own leads." Meanwhile, Marketing says, "We generate most of the leads. But, Sales doesn’t contact them quickly enough, while the lead is still interested." According to Sirius Decisions: Up to 90% of leads never make it to closure Sales works on only 11% of the leads supplied by Marketing Only 18% of the leads Sales accepts convert to opportunities Yet, 45% of prospects typically buy a product from someone within 12 months The root cause of these commonplace complaints is a disconnect between the funnels of marketing and sales. Unfortunately, we often see companies with an assortment of poorly integrated marketing tools. It takes too long and too many people to move the data around, scrub it, upload it from one system to another, and get it routed to the right sales teams. As a result, leads fall through the cracks, contextual information is lost, and by the time sales actually contacts a customer it may be too late. Sales automation alone is not enough. Marketing automation (including social) is not enough. Sales and Marketing must work together. It’s time to connect the silos of marketing and sales pipelines and analytics. It’s time for integrated Sales and Marketing automation. Integrated pipelines improve lead quality and timeliness. Marketing systems can track a rich set of contextual information about a prospect–self-disclosed information about interests, content viewed, and so on. This insight can equip the sales rep with rich information to make a face-to-face conversation more relevant and more likely to convert to the next stage in the sales process. Integrated lead to revenue (LTR) management provides end-to-end visibility, enabling the company to measure what is working. Marketing can measure its impact on revenue and other business outcomes, and sales can harness and redirect marketing investments to areas where they most help achieve sales objectives. It’s a win-win play. Marketing delivers more leads that are qualified, cuts cost per lead, and demonstrates a strong Return on Marketing Investment (ROMI). Sales spends more time with warm leads and less time on cold calls, achieves higher close rates, and delivers more revenue. Learn more by attending our Integrated Sales and Marketing session at the upcoming CloudWorld conferences. Or, visit our Sales and Marketing Cloud Service site for videos and other learning resources.

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• Who Are the BI Users in Your Neighborhood?

  - by [email protected]

  By Brian Dayton on March 19, 2010 10:52 PM Forrester's Boris Evelson recently wrote a blog titled "Who are the BI Personas?" that I enjoyed for a number of reasons. It's a quick read, easy to grasp and (refreshingly) focuses on the users of technology VS the technology. As Evelson admits, he meant to keep the reference chart at a high-level because there are too many different permutations and additional sub-categories to make such a chart useful. For me, I wouldn't head into the technical permutations but more the contextual use of BI and the issues that users experience. My thoughts brought up more questions than answers such as: Context: - HOW: With the exception of the "Power User" persona--likely some sort of business or operations analyst? - WHEN: Are they using the information to make real-time decisions on the front lines (a customer service manager or shipping/logistics VP) or are they using this information for cumulative analysis and business planning? Or both? - WHERE: What areas of the business are more or less likely to rely on BI across an organization? Human Resources, Operations, Facilities, Finance--- and why are some more prone to use data-driven analysis than others? Issues: - DELAYS & DRAG ON IT?: One of the persona characteristics Evelson calls out is a reliance on IT. Every persona except for the "Power User" has a heavy reliance on IT for support. What business issues or delays does that cause to users? What is the drag on IT resources who could potentially be creating instead of reporting? - HOW MANY CLICKS: If BI is being used within the context of a transaction (sales manager looking for upsell opportunities as an example) is that person getting the information within the context of that action or transaction? Or are they minimizing screens, logging into another application or reporting tool, running queries, etc.? Who are the BI Users in your neighborhood or line of business? Do Evelson's personas resonate--and do the tools that he calls out (he refers to it as "BI Style") resonate with what your personas have or need? Finally, I'm very interested if BI use is viewed as a bolt-on...or an integrated part of your daily enterprise processes?

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• How to explain bad software to non-technical people?

  - by mtutty

  In discussing software development with non-technical people (customers, business owners, project sponsors, etc.), I often resort to analogies and metaphors. It's relatively easy and effective to use a "house" or other metaphor for describing the size and complexity of new development. However, we often inherit someone else's code or data, and this approach doesn't seem to hold up as well when trying to explain why we're gutting something that already seems to work. Of course we can point to cycle time and cost to be saved in the future but this generally means nothing to business folks. I know doctors can say "just take this pill," but I'm not sure that software devs have the same authority. Ideas? EDIT: Let me add a bit to the discussion. The specific project I'm talking about has customers that don't realize (or care) about specific aspects of the system we're retiring (i.e., they think it was just fine): The system would save a NEW RECORD every time someone updated a field The system contained tables for reference data. These tables had new records added every day, even though they were duplicates of previous records. And there was no way to tie the reference data used for a particular case at the time it was closed. This is like 99% of the data in the old system. The field NAMES also have spaces, apostrophes and other inappropriate characters in them, making everything harder to work with. In addition to the incredible amount of duplicate data, they have around 1000 XLS files with data they want added to the system. Previously, they would do a spreadsheet for each case in the database, IN ADDITION TO what they typed into the database. Getting rid of this old, unneeded information and piping in the XLS data comprises about 80% of the total project effort, and was not something we could accurately predict. I'm trying to find a concrete way to describe how bad this thing was, mostly so that the customer will understand why the migration process has been so time-consuming. The actual coding was done pretty quickly and the new system works fine, but without the old data they won't be happy. Sorry to get into the weeds, but most of the answers I've seen so far are pretty basic scope/schedule/cost things. I've been doing this for 15 years, so this really is more of a reflective, philosophical question - but without some of the details it can be difficult to really appreciate the awful beauty of this problem.

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• The Minimalist's Approach to Content Governance

  - by Kellsey Ruppel

  This week on the blog, we want to focus on the content lifecylce and how important it is to have the tools in place to be able to properly manage all te phases of the content lifecylce. John Brunswick has some great advice when it comes to this topic, so expect to hear a lot from him this week! Originally posted by John Brunswick. Let's be honest - content governance is far from an exciting topic. BUT the potential of a very small intranet team creating and maintaining a platform that provides an organization with relevant, high value information, helping workers to get their jobs done with greater accuracy and in less time is exciting. It is easy to quickly start producing content, but the challenge is ensuring that the environment is easy to navigate and use on the third week and during the third year.   What can be done to bridge this gap? Over the next few blog entries let's take a pragmatic, minimalistic view of a process that can help any team manage a wealth of unstructured information. Based on an earlier article that I wrote around Portal Governance, I am going to focus on using technology as much as possible to support the governance of content with minimal involvement from users. The only certainty about content production is that business users are not fans of maintaining content. Maintenance is overhead and is a long-term investment thats value will possibly not be realized under the current content creator's watch. To add context to how we will use technical tools in this process, each post will highlight one section of the content lifecycle process as outlined below Content Lifecycle Stages 1. Request - Understand the education, purpose, resource and success criteria for content 2. Create - Determine access and workflow for content 3. Manage - Understand ownership and review cycles 4. Retire - Act on thresholds established during the request stage Within each state we will also elaborate as to 1. Why - why would we entertain doing this? 2. How - the steps that are needed to make it happen 3. Impact - what is the net benefit or loss based on the process Over the course of this week, we will dive deep into the stages and the minimal amount of time, effort and process within each to make some meaningful gains in the improvement of user experience and productivity in their search for information. It might be a stretch to say that we can make content governance exciting, but hopefully it can end up being painless and paying dividends. And if you'd like to hear first hand from a customer that is managing their content lifecycle with Oracle WebCenter, be sure to join us on Wednesday for this webcast "ResCare Solves Content Lifecycle Challenges with Oracle WebCenter"!

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• Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) published

  - by Greg Kelly

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) can be found at: https://supporthtml.oracle.com/epmos/faces/ui/km/DocumentDisplay.jspx?id=1473194.1 The PeopleSoft PeopleTools 8.53 release continues Oracle’s commitment to protect and extend the value of your PeopleSoft implementation, provide additional technology options and enhancements that reduce ongoing operating costs and provide the applications user a dramatically improved experience. Across the PeopleSoft product development organization we have defined three design principles: Simplicity, Productivity and Total Cost of Ownership. These development principles have directly influenced the PeopleTools product direction during the past few releases. The scope for the PeopleTools 8.53 release again builds additional functionality into the product as a result of direct customer input, industry analysis and internal feature design. New features, bug fixes and new certifications found in PeopleTools 8.53 combine to offer customers improved application user experience, page interaction, and cost-effectiveness. Key PeopleTools 8.53 features include: · PeopleSoft Styles and User Interaction Model · PeopleSoft Data Migration Workbench · PeopleSoft Update Manager · Secure by Default Initiative Be sure to check out the PeopleSoft Update Manager. Many other things are also happening in this time frame. · See the posting on the PeopleSoft Interaction Hub https://blogs.oracle.com/peopletools/entry/introducing_the_peoplesoft_interaction_hub · The application 9.2 RVPs will also be published over the next few months · If you haven't seen it, check out John Webb's posting on the PeopleSoft Information Portal https://blogs.oracle.com/peoplesoft/entry/peoplesoft_information_find_it_quickly

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• Taking a Chomp out of a (Social Network) Product Hype

  - by kellsey.ruppel

  Andrew Kershaw, Senior Director Oracle Social Network Product Development, speaks about Oracle Social Network One of our competitors is being very aggressive with its own developed Social Network add-on, but there should be no doubt in the minds that the Oracle social capabilities available with Fusion CRM stack up well against it. Within the Oracle Cloud, we have announced a product called Oracle Social Network. That technology is pre-integrated into Fusion Applications, enabling your customer to build a collaborative and social enterprise (without all the noise!). Oracle Social Network is designed together with our Fusion Applications. It is very conveniently pre-integrated with CRM, HCM, Financials, Projects, Supply Chain, and the Fusion family. But what's even better is that the individual teams can take a considered approach to what they are trying to achieve within the collaboration process and the outcome they are trying to enable. Then they can utilize the network and collaboration tools to support that result. And there's more! The Fusion teams can design social interactions that bridge across and outside their individual product lines because we have more than just a product line and they know they have the social network to connect them. I know we have a superior product, but it is our ability to understand and execute across the enterprise that will enable us to deliver a much more robust and capable platform in the short term than our competitor can. We have built a product specifically designed for enterprise social collaboration which is not the same for the competition. We have delivered a much more effective solution - one in which individuals can easily collaborate to get results, while being confident that they know who has access to their information. Our platform has been pre-built to cross the company boundaries and enable our customers to collaborate, not just with their customers, but with their partners and suppliers as well. So Fusion addresses the combination of the enterprise application suite with enterprise collaboration and social networking. Oracle Social Network already has a feature function advantage over our competitor's tool providing a real added value to the employees. Plus Oracle has the ability to execute in a broad enterprise and cross-enterprise way that our competitors cannot. We have the power of a tool that provides the core social fabric across all of the applications, as well as supporting enterprise collaboration. That allows us to provide intelligent business insight, connections, and recommendations that our competitor simply can't. From our competitors, customers get integration for Sales; they get integration for Service, but then they have to integrate every other enterprise asset that they have by themselves. With Oracle, we are doing the integration. Fusion Applications will be pre-integrated, and over time, all of the applications in the business suite, including our Applications Unlimited and specialist industry applications, will connect to the Oracle Social Network. I'm confident these capabilities make Oracle Social Network the only collaboration platform on which to deliver the social enterprise.

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• Innovation for Retailers

  - by David Dorf

  One of my main objectives for this blog is to point out emerging technologies and how they might apply to the retail industry.  But ideas are just the beginning; retailers either have to rely on vendors or have their own lab to explore these ideas and see which ones work.  (A healthy dose of both is probably the best solution.)  The Nordstrom Innovation Lab is a fine example of dedicating resources to cultivate ideas and test prototypes. The video below, from 2011, is a case study in which the team builds an iPad app that helps customers purchase sunglasses in the store.  Customers take pictures of themselves wearing different sunglasses, then can do side-by-side comparisons. There are a few interesting take-aways from their process.  First, they are working in the store alongside employees and customers.  There's no concept of documenting all the requirements then building the product.  Instead, they work closely with those that will be using the app in order to fully understand what's needed.  When they find an issue, they change the software onsite and try again.  This iterative prototyping ensures their product hits the mark.  Feels like Extreme Programming if you recall that movement. Second, they have time-boxed the project to one week.  Either it works or it doesn't, and either way they've only expended a week's worth of resources.  Innovation always entails failure, and those that succeed are often good at detecting failure quickly then adjusting.  Fail fast and fail often. Third, its not always about technology.  I was impressed they used paper designs to walk through user stories and help understand the needs of the customer.  Pen and paper is the innovator's most powerful tool. Our Retail Applied Research (RAR) team uses some of these concepts in our development process.  (Calling it a process is probably overkill.)  We try to give life to concepts quickly so the rest of organization can help us decide if we're heading the right direction.  It takes many failures before finding a successful product.

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• How far should an entity take care of its properties values by itself?

  - by Kharlos Dominguez

  Let's consider the following example of a class, which is an entity that I'm using through Entity Framework. - InvoiceHeader - BilledAmount (property, decimal) - PaidAmount (property, decimal) - Balance (property, decimal) I'm trying to find the best approach to keep Balance updated, based on the values of the two other properties (BilledAmount and PaidAmount). I'm torn between two practices here: Updating the balance amount every time BilledAmount and PaidAmount are updated (through their setters) Having a UpdateBalance() method that the callers would run on the object when appropriate. I am aware that I can just calculate the Balance in its getter. However, it isn't really possible because this is an entity field that needs to be saved back to the database, where it has an actual column, and where the calculated amount should be persisted to. My other worry about the automatically updating approach is that the calculated values might be a little bit different from what was originally saved to the database, due to rounding values (an older version of the software, was using floats, but now decimals). So, loading, let's say 2000 entities from the database could change their status and make the ORM believe that they have changed and be persisted back to the database the next time the SaveChanges() method is called on the context. It would trigger a mass of updates that I am not really interested in, or could cause problems, if the calculation methods changed (the entities fetched would lose their old values to be replaced by freshly recalculated ones, simply by being loaded). Then, let's take the example even further. Each invoice has some related invoice details, which also have BilledAmount, PaidAmount and Balance (I'm simplifying my actual business case for the sake of the example, so let's assume the customer can pay each item of the invoice separately rather than as a whole). If we consider the entity should take care of itself, any change of the child details should cause the Invoice totals to change as well. In a fully automated approach, a simple implementation would be looping through each detail of the invoice to recalculate the header totals, every time one the property changes. It probably would be fine for just a record, but if a lot of entities were fetched at once, it could create a significant overhead, as it would perform this process every time a new invoice detail record is fetched. Possibly worse, if the details are not already loaded, it could cause the ORM to lazy-load them, just to recalculate the balances. So far, I went with the Update() method-way, mainly for the reasons I explained above, but I wonder if it was right. I'm noticing I have to keep calling these methods quite often and at different places in my code and it is potential source of bugs. It also has a detrimental effect on data-binding because when the properties of the detail or header changes, the other properties are left out of date and the method has no way to be called. What is the recommended approach in this case?

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• Moms on Mobile: Are They Way Ahead of You?

  - by Mike Stiles

  You may have no idea how much and how fast moms are embracing mobile. Of all the demographics that can be targeted by marketers, moms have always been at or near the top of the list. And why not? They’re running households, they’re all over town, they’re making buying decisions, and they’re influencing family and friends. They, out of necessity, become masters of efficiency and time management. So when a technology tool, like mobile, comes along that assists with that efficiency and time management, we would obviously expect them to take advantage of it. So if it’s obvious, why are so many big, sophisticated brands left choking on the dust of moms who have zoomed past them in the adoption of mobile, and social on mobile? Let’s break down some hard truths as presented by a Mojiava report: -Moms spend 6.1 hours per day on average on their smartphones – more than magazines, TV or radio. -46% took action after seeing a mobile ad. -51% self-identify as “addicted” to their smartphone. -Households with an income of $25K-$50K have about the same mobile penetration among moms as those with incomes of $50K-$75K. So mobile is regarded as a necessity for middle-class moms. -Even moms without smartphones spend 2.5 hours on average per day on some connected mobile device. -Of moms with such devices, 9.8% have an iPad, 9.5% a Kindle and 5.7% an iPod Touch. -Of tablet-owning moms, 97% bought something using their tablet in the last month. -31% spend over 10 hours per week on their tablet, but less than 2 hours per week on their PCs. -62% of connected moms use shopping apps. -46% want to get info on their mobile while in a store. -Half of connected moms use social on their mobile. And they’re engaged. 81% are brand fans, 86% post updates, and 84% comment. If women and moms are one of your primary targets and you find yourself with no strong social channels where content is driving engagement and relationship-building, with sites not optimized for mobile, or with no tablet or smartphone apps, you have been solidly left behind by your customers and prospects. And their adoption of mobile and social on mobile is only exponentially speeding up, not slowing down. How much sense does it make when your customer is ready to act on your mobile ad, wants to user your iPad app to buy something from you, wants to be your fan on Facebook, wants to get messages and deals from you while they’re in your store…but you’re completely absent? I’ll help you cheat on the test by giving you the answer…no sense at all. Catch up to momma.

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• Oracle OpenWorld is on the Horizon

  - by Matthew Haavisto

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle OpenWorld 2012 is only a few months away, and we're excited about our slate of sessions and other activities scheduled this year.  PeopleSoft sessions are perennially among the best attended and well-received sessions, and we plan to keep that trend going. We have a full complement of sessions planned, from updates for some of your yearly favorites to lots of completely new topics.  Some of the long-standing favorites include the PeopleSoft Technology Roadmap, PeopleTools Tips and Techniques and a number of candid panel discussions. Coverage of the latest trends include new sessions on PeopleSoft on mobile platforms, PeopleSoft's new user experience and interaction model, advances in reporting and analytics and employing virtualization to reduce costs.  The PeopleTools team is also working closely with Applications groups this year to demonstrate to users how advances in PeopleTools will have a direct and beneficial impact on the latest applications releases.  There are plenty of sessions for developers and administrators as well, from sessions on enhancing, integrating, maintaining, and securing your applications, to tuning for performance.  We'll also update you on the latest platform roadmap. In addition to these conventional sessions, we will of course be manning the demo pods, where you'll be able to see the latest functionality first hand. We plan to engage in lots of direct customer interaction.  One of the highlights each year for our team as well as attendees is the session in which a panel of senior PeopleTools leaders talks candidly and engages in open Q&A with customers about our products.  This is definitely a discussion worth joining in on. Keep your eyes on this blog in the coming weeks for details on many of the sessions we have planned.  We look forward to seeing you at OpenWorld 2012!

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• Powerful Lessons in Data from the Presidential Election

  - by Christina McKeon

  Now that we’ve had a few days to recover from the U.S. presidential election, it’s a good time to take a step back from politics and look for the customer experience lessons that we can take away. The most powerful lesson is that when you know more about your base, you will have an advantage over your competition. That advantage will translate into you winning and your competition losing. Michael Scherer of TIME was given access to Obama’s data analysts two days before the election. His account is documented in Inside the Secret World of the Data Crunchers Who Helped Obama Win. What we learned from Scherer’s inside view is how well Obama’s team did in getting the right data, analyzing it, and acting on it. This data team recognized how critical it was to break down data silos within the campaign. As Scherer noted, they created “a single system that merged information from pollsters, fundraisers, field workers, consumer databases, and social-media and mobile contacts with the main Democratic voter files in the swing states.” The Obama analysis was so meticulous that they knew which celebrity and which type of celebrity event would help them maximize campaign contributions. With a single system, their data models became more precise. They determined which messages were more successful with specific demographic groups and that who made the calls mattered. Data analysis also led to many other changes in Obama’s campaign including a new ad buying strategy, using social media and applications to tap into supporters’ friends, and using new social news sites. While we did not have that same inside view into Romney’s campaign, much of the post-mortem coverage indicates that Romney’s team did not have the right analysis. As Peter Hamby of CNN wrote in Analysis: Why Romney Lost, “Romney officials had modeled an electorate that looked something like a mix of 2004 and 2008….” That historical data did not account for the changing demographics in the U.S. Does your organization approach data like the Obama or Romney team? Do you really know your base? How well can you predict what is going to happen in your business? If you haven’t already put together a strategy and plan to know more, this week’s civics lesson is a powerful reason to do it sooner rather than later. Your competitors are probably thinking the same thing that you are!

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• Watch ON-Demand Oracle's 4th Annual Primavera Virtual Summit

  - by Melissa Centurio Lopes

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Did you miss Oracle's 4th Annual Primavera Virtual Summit? Or, maybe you attended the virtual event live, but want to re-watch some presentations or download industry-specific assets - well you can! Watch and visit here, on-demand.  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} This event is now available On-Demand for your convenience. Feel free to log-in anytime to listen again about: New cloud based PPM solutions presentations. Special Primavera Roadmap presentation- what's new and what's coming. Customer stories highlighting their successes with Primavera Unifier, Oracle Instantis and Primavera P6 Enterprise Project Portfolio Management. And don't forget to visit the Resource Library to check out all the latest product information, whitepapers, and demos which are all available to download and read at your convenience. During your visit to the Virtual Summit ON-Demand, we would appreciate you visiting the Networking Lounge and taking a few minutes to fill out the survey. We would really like to hear what you think. You can also visit the Primavera Website for more information about the newest EPPM solutions and offerings.

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• WebLogic Partner Community Newsletter October 2012

  - by JuergenKress

  Dear WebLogic partner community member Oracle OpenWorld and the JavaOne is just over with lots of product updates and highlights. In this newsletter you will find the key information on many new product and launches. Make sure you download the presentation from our WebLogic Community Workspace (WebLogic Community membership required), to train yourself and for your next customer meeting. Thanks for all the tweets tweets #WebLogicCommunity, the pictures at our facebook page and the nice blog posts from Guido & Lucas & Jan. Java One was a super sucess - JavaOne 2012: Strategy and Technical Keynote - Java 2,5 years after the acquisition - IDC report - make the future Java! If you want to become a Java Expert, make sure you attend one of our WebLogic 12c Bootcamps or our fist ExaLogic Hackers Night - November 19th Nürnberg Germany. All developers can use WebLogic free of charge! For developers, there are lots of ADF news on Oracle ADF Essentials & ADF training material now on the iPad By Grant Ronald & GlassFish Extension for Oracle JDeveloper & Installing, Configuring, and Testing WebLogic Server 12c Developer Zip Distribution in NetBeans. If you want to become a certified WebLogic company, WebLogic Server 12c Specialization is now available for you. You just need to go to the Knowledge Zone section, select the “Specialization” tab and click on “Apply Now” Now available: WebLogic Server 12c Implementation Specialist Boot Camp LVT. Now in Production: Oracle WebLogic Server 12c Implementation Specialist certification (1Z0-599) In our specialization benefit series we highlight this month the opportunity to promote your WebLogic services by google ads. Torsten Winterberg, OFM ACE Director published Mobile Web Applications – A guide for professional development. Please feel free to let us know if you publish a book or article! Hope to see you at the Middleware Day at UK Oracle User Group Conference 2012 in Birmingham. Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsOctober2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• How to configure a longer version Number in artifactory

  - by claudine

  The version-numbers for our jars have to be longer them x.x.x. We would rather need x.x.x.x to integrate some old-fashioned self-made mechanism. This is, because we tag our software with x.x.x and as soon as we have a delivery to a customer one specific jar has to be build exactly at this point of time to fit to another backend, which communicates with our program. For that reason this one jar has the version 2.3.4.1, when generated and in next delivery of the same Version it is build and named 2.3.4.2. Now artifactory cannot handle this an doesn't save more than x.x.x.2 in some cases. So we thought of maybe edit the regular expression in the maven repository layout (see attached Screenshot) Because testing the path in the field below shows, that it cannot handle the version number. Of course for the rest of our jars still x.x.x has to work.. For Example here is the maven-metadata.xml <?xml version="1.0" encoding="UTF-8"?> <metadata> <groupId>com.firm</groupId> <artifactId>someid</artifactId> <version>1.5.1</version> <versioning> <latest>1.5.1</latest> <release>1.5.1</release> <versions> <version>1.4.62</version> </versions> <lastUpdated>20120926073942</lastUpdated> </versioning> </metadata> The folder structure looks like: someid 1.4.62 1.4.62.1 1.4.62.2 1.4.62.3 If we deploy an new artifact version (1.4.62.1), the maven-metadata.xml contains the 1.4.62.1 version. But the artifactory overrides the version number (1.4.62.x) to (1.4.62) after an unspecified time. It seems that the artifactory only support major, minor and revision numbers, and deletes the buildnumber. Now we looking for a solution do disable this behavior. We use the JFrog Artifactory version 2.5.0 (rev. 13086). Any ideas, maybe? Thanks in andvance

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• Fusion Middleware Newsletter - October Edition is Now Out

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} From the latest Oracle Fusion Middleware product releases to the Oracle AppAdvantage use case on Cloud and On-Premise Integration to the very latest in Developer corner and more, the October edition of Oracle Fusion Middleware is chock full of information. Catch the latest edition to learn about the highlights in the latest releases for Oracle GoldenGate 12c and Oracle Data Integrator 12c; and Oracle WebCenter. While there, don’t miss the latest news and upcoming events for Oracle Fusion Middleware and Developers. Find out who we have in the Team Spotlight this edition and watch the latest customer success stories across the portfolio. Did we miss anything? Would you like to hear more about a particular topic? Let us know. Simply drop us a comment and we’d be sure to discuss that in our next editorial meeting. In the meantime, grab a coffee and enjoy the October edition of the newsletter.

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• IPv6, isn't it just a few extra bits?

  - by rclewis

  It's always an interesting task, to try and explain what you do to family and friends. I have described IPv6 as the "Next Generation Internet"  or "Second Internet" but the hollow expressions on my kids faces scream for the instant relief of the latest video game.  Never one to give up easily, I have formulated a new example - the Post Office... Similar to the Post Office the Internet delivers mail and packages based on addresses. As the number of residences, businesses, and delivery locations increased, the 5 digit ZIP Code (Washington, DC 20005) was expanded to ZIP+4  allowing for more precise delivery points (Postmaster General, Washington, DC 20260-3100). Ah, if only computers were as simple.  IPv6 isn't an add-on or expansion of the existing IPv4 Addressing, it is a new addressing model which will allow the internet to grow from a single computer in the basement of a university or your parents kitchen table, to support the multitude of smart phones, smart TV's, tablets, dvr's, and disk players, all clambering to connect for information. Unfortunetly there are only a finite number of IPv4 public addresses left, and those are being consumed at an ever increasing rate. Few people could have predicted the explosive growth of the internet or the shortage of IPv4 addresses we now face - but there is a "Plan B" and that is the vastly larger address space of IPv6.  Many in the industry have labeled this a "business continuity" problem,  when in fact most companies will be able to continue conducting business once they run out of existing IPv4 Addresses. The problem is really a Customer Continuity problem, how will businesses communicate with existing customers and reach new customers online who's only option is to adopt IPv6 when IPv4 is depleted? Perhaps a first step is publishing a blog that is also accessible via IPv6, it's just a few extra bits. Join us for the Oracle OpenWorld 2012 Session:   Navigating IPv6 @ Oracle Thursday, Oct. 4th 2:15PM - 3:15PM  Palace Hotel - Concert   Learn more about IPv6 Technologies at Oracle

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• Extra, Extra, Read All About It- Offer Ends Soon!

  - by Kristin Rose

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Start spreading the news... Your partner news of course by submitting all interesting presentation ideas to the Oracle OpenWorld 2012 Call for Papers. Though you may not be able to serenade your customers with a voice like Sinatra’s, you can still get their attention by sharing your customer solutions, highlighting your achievements and attempting your best “Old Blue Eyes” impersonation. This call for papers will end April 9th, 2012 so don’t be a stranger in the night; instead fly your company to the moon and back by getting those papers in. May luck be a lady or simply on your side, as all accepted submission speakers will receive a complimentary pass to the event they have been accepted for. Yes you’re lovely, so why wait any longer? Join the Oracle OpenWorld 2012 ‘Rat Pack’ today by watching the video below or submitting to the call for papers. The best is yet to come, The OPN Communications Team

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• Differences between a retail and wholesale website, and how difficult would it be to integrate them? [closed]

  - by kmy

  I was told to come here for some guidance, I know that my questions can be quite broad, but I just really want some kind of direction to go towards (links, articles, etc). So here it goes: For the past month I have been planning and started implementing a wholesale website, but plans got changed on me and I need to allow both retail and wholesale orders which will also depend on whether the account is a regular customer or also has a seller account. There are various types of products and it has been decided that I would use subcategories as tables to organize them and allow various specific item fields. So here are some of my specific questions: How different is the database structure for each item to be available for both wholesale and retail? Will it just be adding a quantity column and have two different pricing, or much more complicated? I am unaware if there's any price tables but would that be more difficult? They use Quickbooks POS software, how difficult/inefficient will it be to update inventory quantities if they have like 2000-4000 products? And what would be the best ways to extract the information and update the system? I know it export an excel spreadsheet so maybe a suggested php plugin for it? How difficult is this project in your professional opinion, and how big should a team usually be? (At the moment it is just me.) Projected time for planning, implementation, and quality assurance in accordance to team size? I am an entry level developer and I know that I do not have enough knowledge to direct myself on this website...What kind of web developer skills will I need to find to help me? (My company is willing to hire people to get this website done as fast as possible.) Also, what would be some great questionnaires to ask the product stakeholder about what he wants from the website? (He has made it clear he is neither computer or internet savvy...) Sorry for the amount of questions, I'm an entry level web developer and do not have a senior to look up to for guidance. I have knowledge in HTML, CSS, Javascript, jQuery, PHP, MySQL, phpMyAdmin. I have never used any frameworks like Zend, Magento, etc, and is doing this all from scratch. So far the website is built in an object oriented way, MVC architecture to the best of my abilities, but I have many doubts because I would really want to have this done right. If I have been unclear on some parts please tell me and I'll add more detail. I'm sure I'll have more additional questions later on, if anyone is open to that please tell me. Thanks in advance!

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• Plesk Postfix SMTP 550 5.7.1 "Command rejected" for one external sender

  - by Mnebuerquo

  My server is rejecting emails from one external sender. I suspect this might be misconfiguration on the sending server, but I'm not sure from these error messages. The non-delivery report message the sender gets contains this text: #5.7.1 smtp;550 5.7.1 Command rejected> #SMTP# I also see this message in /var/messages at about the same time as the rejection message was sent, though I'm not sure if it's actually related: Nov 29 12:29:28 localhost postfix/smtpd[31829]: sql_sqlite3 plugin: no result found I'm using Plesk 10.4.4 Update #47, Centos 6.2, Postfix 2.8.4-11100615 on my mail server. This is only happening for one sender so far, but I found a Google result on experts-exchange.com which seemed to identify the same problem and with the same sending domain. This was posted back in June, and currently has no answers, so even if I was a paying customer it wouldn't be answered. (http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Q_27760746.html) The generating server is bigfish.com. What I need to determine is if this is a problem on my server or a problem with bigfish.com. Is there more information I can find in config files, logs, etc. to figure this out?

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• Run CGI in IIS 7 to work with GET without Requiring POST Request

  - by Mohamed Meligy

  I'm trying to migrate an old CGI application from an existing Windows 2003 server (IIS 6.0) where it works just fine to a new Windows 2008 server with IIS 7.0 where we're getting the following problem: After setting up the module handler and everything, I find that I can only access the CGI application (rdbweb.exe) file if I'm calling it via POST request (form submit from another page). If I just try to type in the URL of the file (issuing a GET request) I get the following error: HTTP Error 502.2 - Bad Gateway The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers it did return are "Exception EInOutError in module rdbweb.exe at 00039B44. I/O error 6. ". This is a very old application for one of our clients. When we tried to call the vendor they said we need to pay ~ $3000 annual support fee in order to start the talk about it. Of course I'm trying to avoid that! Note that: If we create a normal HTML form that submits to "rdbweb.exe", we get the CGI working normally. We can't use this as workaround though because some pages in the application link to "rdbweb.exe" with normal link not form submit. If we run "rdbweb.exe". from a Console (Command Prompt) Window not IIS, we get the normal HTML we'd typically expect, no problem. We have tried the following: Ensuring the CGI module mapped to "rdbweb.exe".in IIS has all permissions (read, write, execute) enabled and also all verbs are allowed not just specific ones, also tried allowing GET, POST explicitely. Ensuring the application bool has "enable 32 bit applications" set to true. Ensuring the website runs with an account that has full permissions on the "rdbweb.exe".file and whole website (although we know it "read", "execute" should be enough). Ensuring the machine wide IIS setting for "ISAPI and CGI Restrictions" has the full path to "rdbweb.exe".allowed. Making sure we have the latest Windows Updates (for IIS6 we found knowledge base articles stating bugs that require hot fixes for IIS6, but nothing similar was found for IIS7). Changing the module from CGI to Fast CGI, not working also Now the only remaining possibility we have instigated is the following Microsoft Knowledge Base article:http://support.microsoft.com/kb/145661 - Which is about: CGI Error: The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers it did return are: the article suggests the following solution: Modify the source code for the CGI application header output. The following is an example of a correct header: print "HTTP/1.0 200 OK\n"; print "Content-Type: text/html\n\n\n"; Unfortunately we do not have the source to try this out, and I'm not sure anyway whether this is the issue we're having. Can you help me with this problem? Is there a way to make the application work without requiring POST request? Note that on the old IIS6 server the application is working just fine, and I could not find any special IIS configuration that I may want to try its equivalent on IIS7.

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• How to set up the CNAME in DNS zone record to work with Unbounce

  - by Lirik

  I'm trying to run split testing on some landing pages I "designed" with Unbounce, but it requires that I set the CNAME record for my domain/sub-domain and I'm having trouble figuring out what is the right way to do it. My host is arvixe (www.arvixe.com) and their customer support has failed to help me for the past 5 days (I spoke to them multiple times). I followed the directions for setting the CNAME record and I was able to set the CNAME record, but I'm consistently unable to verify that the CNAME record is set up correctly. I followed the instructions on Unbounce to verify the CNAME record for my sub-domain (beta.devboost.com) and here are the results: No records found reverse lookup smtp diag port scan blacklist Reported by ns1.SNARE.arvixe.com on Thursday, November 10, 2011 at 5:49:57 PM (GMT-6) Here is my DNS zone record from the control panel of my host (last record, CNAME unbouncepages.com): Is there something wrong with my DNS Zone Record? What's the right way to do this? Update: I also have a CNAME record for beta in my root domain (devboost.com): I've updated my sub-domain record now: I've removed most of the other DNS records and I've removed the beta label for the CNAME record: Is that correct? Is there anything else I need to do?

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