WebCenter Customer Spotlight: Alberta Agriculture and Rural Developmen
- by me
Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter
Solution SummaryAlberta Agriculture and Rural Development is a government
ministry that works with producers and consumers to create a strong,
competitive, and sustainable agriculture and food industry in the
province of Alberta, Canada
The primary business challenge faced by the Alberta Ministry of Agriculture was that of managing the rapid growth of their information. They needed to incorporate a system that would work across 22 different divisions within the ministry and deliver an improved and more efficient experience for Desktop, Web and Mobile users, while addressing their regulatory compliance needs as part of the Canadian government.
The customer implemented a centralized Enterprise Content Management solution based on Oracle WebCenter Content and developed a strong and repeatable information life cycle management methodology across all their 22 divisions and agencies.
With the implemented solution, Alberta Agriculture and Rural Development centrally manages over 20 million documents for 22 divisions and agencies and they have improved time required to find records, reliability of information, improved speed and accuracy of reporting and data security.
Company OverviewAlberta Agriculture and Rural Development is a government ministry that works with producers and consumers to create a strong, competitive, and sustainable agriculture and food industry in the province of Alberta, Canada.
Business ChallengesThe business users were overwhelmed by growth in documents (over 20 million files across 22 divisions and agencies) and it was difficult to find and manage documents and versions.
There was a strong need for a personalized easy-to-use, secure and dependable method of managing and consuming content via desktop, Web, and mobile, while improving efficiency and maintaining regulatory compliance by removing the risk of non-uniform approaches to retention and disposition.
Solution DeployedAs a first step Alberta Agriculture and Rural
Development developed a business case with clear defined business drivers:
Reduce time required to find
records
Locate “lost” records
Capture knowledge lost through
attrition
Increase the ease of retrieval
Reduce personal
copies
Increase reliability of information
Improve speed and accuracy of reporting
Improve data security
The customer implemented a centralized Enterprise Content Management solution based on Oracle WebCenter Content.
They used an incremental implementation approach aligned with their divisional and agency structure which allowed continuous process improvement. This led to a very strong and repeatable information life cycle management methodology across all their 22 divisions and agencies.
Business ResultsAlberta Agriculture and Rural Development achieved impressive business results:
Centrally
managing over 20 million files for 22 divisions and agencies
Federated
model to manage documents in SharePoint and other applications
Doing
records management for both paper and electronic records
Reduced
time required to find records
Increased
the ease of retrieval
Increased
reliability of information
Improved
speed and accuracy of reporting
Improved
data security
Additional Information
Oracle Open World 2012 Presentation
Oracle WebCenter Content
