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  • Non use of persisted data

    - by Dave Ballantyne
    Working at a client site, that in itself is good to say, I ran into a set of circumstances that made me ponder, and appreciate, the optimizer engine a bit more. Working on optimizing a stored procedure, I found a piece of code similar to : select BillToAddressID, Rowguid, dbo.udfCleanGuid(rowguid) from sales.salesorderheaderwhere BillToAddressID = 985 A lovely scalar UDF was being used,  in actuality it was used as part of the WHERE clause but simplified here.  Normally I would use an inline table valued function here, but in this case it wasn't a good option. So this seemed like a pretty good case to use a persisted column to improve performance. The supporting index was already defined as create index idxBill on sales.salesorderheader(BillToAddressID) include (rowguid) and the function code is Create Function udfCleanGuid(@GUID uniqueidentifier)returns varchar(255)with schemabindingasbegin Declare @RetStr varchar(255) Select @RetStr=CAST(@Guid as varchar(255)) Select @RetStr=REPLACE(@Retstr,'-','') return @RetStrend Executing the Select statement produced a plan of : Nothing surprising, a seek to find the data and compute scalar to execute the UDF. Lets get optimizing and remove the UDF with a persisted column Alter table sales.salesorderheaderadd CleanedGuid as dbo.udfCleanGuid(rowguid)PERSISTED A subtle change to the SELECT statement… select BillToAddressID,CleanedGuid from sales.salesorderheaderwhere BillToAddressID = 985 and our new optimized plan looks like… Not a lot different from before!  We are using persisted data on our table, where is the lookup to fetch it ?  It didnt happen,  it was recalculated.  Looking at the properties of the relevant Compute Scalar would confirm this ,  but a more graphic example would be shown in the profiler SP:StatementCompleted event. Why did the lookup happen ? Remember the index definition,  it has included the original guid to avoid the lookup.  The optimizer knows this column will be passed into the UDF, run through its logic and decided that to recalculate is cheaper than the lookup.  That may or may not be the case in actuality,  the optimizer has no idea of the real cost of a scalar udf.  IMO the default cost of a scalar UDF should be seen as a lot higher than it is, since they are invariably higher. Knowing this, how do we avoid the function call?  Dropping the guid from the index is not an option, there may be other code reliant on it.   We are left with only one real option,  add the persisted column into the index. drop index Sales.SalesOrderHeader.idxBillgocreate index idxBill on sales.salesorderheader(BillToAddressID) include (rowguid,cleanedguid) Now if we repeat the statement select BillToAddressID,CleanedGuid from sales.salesorderheaderwhere BillToAddressID = 985 We still have a compute scalar operator, but this time it wasnt used to recalculate the persisted data.  This can be confirmed with profiler again. The takeaway here is,  just because you have persisted data dont automatically assumed that it is being used.

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  • The Social Enterprise: Gangnam Style

    - by Mike Stiles
    Are only small and medium businesses able to put social strategies in place, generate consistent, compelling content for customers, and be nimble enough to listen and respond to the social communities they build? Or are enterprise organizations eagerly and effectively adopting social as well? It depends on whom inside the organization you ask. A study from Attensity looked at who “gets” social inside enterprise organizations. The results were unsurprising. Mostly, Generation X and Y employees who came of age with social as part of their lives and as a key communications vehicle understand it. Imagine being a 25-year-old at a company that bans employees from accessing Facebook at work. You may as well tell them they can’t use phones and must do all calculations on an abacus. To them, such policy is absent of real-world logic and signals to them the organization is destined to be the victim of an up-and-comer. After that, it’s senior management that gets social. You don’t get to be in senior management without reading a few things and paying attention. Most senior managers are well aware of the impact social has had and will have, though they may be unsure of what to do about it. The better ones will utilize those on the inside who do inherently know how to communicate and build virtual relationships using social. The very best will get the past out of the way for these social innovators, so the new communications can be enacted minus counterproductive dictums, double-clutching, meeting-creep, and all the other fading internal practices that water down content and impede change. Organizationally, the Attensity study found 81% of enterprise companies believe failing to embrace social will result in their being left behind. Yet our old friend fear still has many captive in its clutches. 79% feel overwhelmed by the volume of social data available, something a social technology partner with goal-oriented analytics expertise could go a long way toward alleviating. Then there’s the fear of social having a negative impact. This comes from a lack of belief in the product, the customer service, or both. The public uses social not to go out and slay brands. They’re using it to be honest. If the fear is that honesty will reflect badly on the brand, the brand has much bigger, broader problems than what happens on Facebook. Sadly, most enterprise organizations still see social as a megaphone, a one-way channel with which to hit people with ads. They either don’t understand social relationships, or don’t want any. The truly unenlightened manager will always say, “We help them by selling them our stuff.” “Brand affinity” is a term, it’s just not one assigned much value in enterprise organizations. Which brings us to Psy, the Korean performer whose Internet video phenom “Gangnam Style,” as of this writing, has been viewed 438,550,238 times on YouTube. It’s bigger than anything a brand will probably ever publish. Most brands would never have seen the point of making or publishing it. But a funny thing happened on the way to Internet success. The video literally doubled the stock price of Psy’s father’s software firm. NH Investment and Securities said, "The positive sentiment has attracted investors just because of the fact the company is owned by Psy's father and uncle.” The company wasn’t mentioned or seen in the video in any way, yet reaped tangible rewards just for being tangentially associated with it. Imagine your brand being visibly and directly responsible for such a smash and tell me it’s worthless. When enterprise organizations embrace the value of igniting passions, making people happier, solving their problems, informing them, helping them have fun, etc., then they will have fully embraced social, and will reap the brand affinity rewards of heightened awareness, brand loyalty and yes, sales.

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  • What Color is your Jetpack ?

    - by JoshReuben
    I’m a programmer, Im approaching 40, and I’m fairly decent at my job – I’ll keep doing what I’m doing for as long as they let me!   So what are your career options if you know how to code? A Programmer could be ..   An Algorithm developer Pros Interesting High barriers of entry, potential for startup competitive factor Cons Do you have the skill, qualifications? What are working conditions n this mystery niche ? micro-focus An Academic Pros Low pressure Job security – or is this an illusion ? Cons Low Pay Need a PhD A Software Architect Pros: strategic, rather than tactical Setting technology platform and high level vision You say how it should work, others have to figure out why its not working the way its supposed to ! broad view – you are paid to learn (how do you con people into paying for you to learn ??) Cons: Glorified developer – more often than not! competitive – everyone wants to do it ! loose touch with underlying tech in tough times, first guy to get the axe ! A Software Engineer Pros: interesting, always more to learn fun I can do it Fallback Cons: Nothing new under the sun – been there, done that Dealing with poor requirements, deadlines, other peoples code, overtime C#, XAML, Web - Low barriers of entry –> à race to the bottom A Team leader Pros: Setting code standards and proposing technology choices Cons: Glorified developer – more often than not! Inspecting other peoples code and debugging the problems they cannot fix Dealing with mugbies and prima donas Responsible for QA of others A Project Manager Pros No need for debugging other peoples code Cons Low barrier of entry High pressure Responsible for QA of others Loosing touch with technology A lot of bullshit meetings Have to be an asshole A Product Manager Pros No need for debugging other peoples code Learning new skillset of sales and marketing Cons Travel (I'm a family man) May need to know the bs details of an uninteresting product things I want to work with: AI, algorithms, Numerical Computing, Mathematica, C++ AMP – unfortunately, the work here is few & far between. VS & TFS Extensibility, DSLs (Workflow , Lightswitch), Code Generation – one day, code will write code ! Unity3D, WebGL – fun, fun, fun ! Modern Web – Knockout, SignalR, MVC, Node.Js ??? (tentative – I'll wait until things stabilize as this area is undergoing a pre-Cambrian explosion) Things I don’t want to work with: (but will if I'm asked to !) C# – same old, same old – not learning anything new here Old code – blech ! Environment with code & fix mentality , ad hoc requirements, excessive overtime Pc support, System administration – even after 20 years, people still ask you to do this sometimes ! debugging – my skills are just not there yet Oracle Old tech: VB 6, XSLT, WinForms, Net 3.51 or less Old style Web dev Information Systems: ASP.NET webforms, Reporting services / crystal reports, SQL Server CRUD with manual data layer, XAML MVVM – variations of the same concept, ad nauseaum. Low barriers of entry –> race to the bottom.  Metro – an elegant API coupled to a horrendous UX – I'll wait for market penetration viability before investing further in this.   Conclusion So if you are in a slump, take heart: Programming is a great career choice compared to every other job !

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  • Approach for packing 2D shapes while minimizing total enclosing area

    - by Dennis
    Not sure on my tags for this question, but in short .... I need to solve a problem of packing industrial parts into crates while minimizing total containing area. These parts are motors, or pumps, or custom-made components, and they have quite unusual shapes. For some, it may be possible to assume that a part === rectangular cuboid, but some are not so simple, i.e. they assume a shape more of that of a hammer or letter T. With those, (assuming 2D shape), by alternating direction of top & bottom, one can pack more objects into the same space, than if all tops were in the same direction. Crude example below with letter "T"-shaped parts: ***** xxxxx ***** x ***** *** ooo * x vs * x vs * x vs * x o * x * xxxxx * x * x o xxxxx xxx Right now we are solving the problem by something like this: using CAD software, make actual models of how things fit in crate boxes make estimates of actual crate dimensions & write them into Excel file (1) is crazy amount of work and as the result we have just a limited amount of possible entries in (2), the Excel file. The good things is that programming this is relatively easy. Given a combination of products to go into crates, we do a lookup, and if entry exists in the Excel (or Database), we bring it out. If it doesn't, we say "sorry, no data!". I don't necessarily want to go full force on making up some crazy algorithm that given geometrical part description can align, rotate, and figure out best part packing into a crate, given its shape, but maybe I do.. Question Well, here is my question: assuming that I can represent my parts as 2D (to be determined how), and that some parts look like letter T, and some parts look like rectangles, which algorithm can I use to give me a good estimate on the dimensions of the encompassing area, while ensuring that the parts are packed in a minimal possible area, to minimize crating/shipping costs? Are there approximation algorithms? Seeing how this can get complex, is there an existing library I could use? My thought / Approach My naive approach would be to define a way to describe position of parts, and place the first part, compute total enclosing area & dimensions. Then place 2nd part in 0 degree orientation, repeat, place it at 180 degree orientation, repeat (for my case I don't think 90 degree rotations will be meaningful due to long lengths of parts). Proceed using brute force "tacking on" other parts to the enclosing area until all parts are processed. I may have to shift some parts a tad (see 3rd pictorial example above with letters T). This adds a layer of 2D complexity rather than 1D. I am not sure how to approach this. One idea I have is genetic algorithms, but I think those will take up too much processing power and time. I will need to look out for shape collisions, as well as adding extra padding space, since we are talking about real parts with irregularities rather than perfect imaginary blocks. I'm afraid this can get geometrically messy fairly fast, and I'd rather keep things simple, if I can. But what if the best (practical) solution is to pack things into different crate boxes rather than just one? This can get a bit more tricky. There is human element involved as well, i.e. like parts can go into same box and are thus a constraint to be considered. Some parts that are not the same are sometimes grouped together for shipping and can be considered as a common grouped item. Sometimes customers want things shipped their way, which adds human element to constraints. so there will have to be some customization.

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  • Wrapping REST based Web Service

    - by PaulPerry
    I am designing a system that will be running online under Microsoft Windows Azure. One component is a REST based web service which will really be a wrapper (using proxy pattern) which calls the REST web services of a business partner, which has to do with BLOB storage (note: we are not using azure storage). The majority of the functionality will be taking a request, calling our partner web service, receiving the request and then passing that back to the client. There are a number of reasons for doing this, but one of the big ones is that we are going to support three clients: our desktop application (win and mac), mobile apps (iOS), and a web front end. Having a single API which we then send to our partner protects us if that partner ever changes. I want our service to support both JSON and XML for the data transfer format, JSON for web and probably XML for the desktop and mobile (we already have an XML parser in those products). Our partner also supports both of these formats. I was planning on using ASP.NET MVC 4 with the Web API. As I design this, the thing that concerns me is the static type checking of C#. What if the partner adds or removes elements from the data? We can probably defensively code for that, but I still feel some concern. Also, we have to do a fair amount of tedious coding, to setup our API and then to turn around and call our partner’s API. There probably is not much choice on it though. But, in the back of my mind I wonder if maybe a more dynamic language would be a better choice. I want to reach out and see if anybody has had to do this before, what technology solutions they have used to (I am not attached to this one, these days Azure can host other technologies), and if anybody who has done something like this can point out any issues that came up. Thanks! Researching the issue seems to only find solutions which focus on connecting a SOAP web service over a proxy server, and not what I am referring to here. Note: Cross posted (by suggestion) from http://stackoverflow.com/questions/11906802/wrapping-rest-based-web-service Thank you!

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  • SOA Summit - Oracle Session Replay

    - by Bruce Tierney
    If you think you missed the most recent Integration Developer News (IDN) "SOA Summit" 2013...good news, you didn't.  At least not the replay of the Oracle session titled: Three Solutionsfor Simplifying Cloud/On-Premises Integration As you will see in the reply below, this session introduces Three common reasons for integration complexity: Disparate Toolkits Lack of API Management Rigid, Brittle Infrastructure and then the Three solutions to these challenges: Unify Cloud On-premises Integration Enable Multi-channel Development with API Management Plan for the Unexpected - Future Readiness The last solution on future readiness describes how you can transition from being reactive to new trends, such as the Internet of Things (IoT), by modifying your integration strategy to enable business agility and how to recognize trends through Fast Data event processing ahead of your competition. Oracle SOA Suite customer SFpark's (San Francisco Metropolitan Transit Authority) implementation with API Management is covered as shown in the screenshot to the right This case study covers the core areas of API Management for partners to build their own applications by leveraging parking availability and real-time pricing as well as mobile enablement of data integrated by SOA Suite underneath.  Download the free SFpark app from the Apple and Android app stores to check it out. When looking into the future, the discussion starts with a historical look to better prepare for what comes next.   As shown in the image below, one of the next frontiers after mobile and cloud integration is a deeper level of direct "enterprise to customer" interaction.  Much of this relates to the Internet of Things.  Examples of IoT from the perspective of SOA and integration is also covered in the session. For example, early adopter Turkcell and their tracking of mobile phone users as they move from point A to B to C is shown in the image the right.   As you look into more "smart services" such as Location-Based Services, how "future ready" is your application infrastructure?  . . . Check out the replay by clicking the video image below to learn about these three challenges and solution including how to "future ready" your application infrastructure:

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  • We need you! Sign up now to give Oracle your feedback on future product design trends at OpenWorld 2012

    - by mvaughan
    By Kathy Miedema, Oracle Applications User Experience Get the most from your Oracle OpenWorld 2012 experience and participate in a usability feedback session, where your expertise will help Oracle develop unbeatable products and solutions. Sign up to attend a one-hour session during Oracle OpenWorld. You’ll learn about Oracle’s future design trends -- including mobile applications and social networking -- and how these trends will affect your users down the road. A street scene from Oracle OpenWorld 2011. Oracle’s usability experts will guide you through practical learning sessions on the user experience of various business applications, middleware, and more. All user feedback sessions will be conducted October 1–3 at the InterContinental San Francisco Hotel on Howard Street, just a few steps away from the Moscone Center. To best match you with a user feedback activity, we will ask you about your role at your company. Our user feedback opportunities include focus groups, surveys, and one-on-one sessions with usability engineers. What do you get out of it? Customer and partner participants in the past have been surprised to learn how tuned in Oracle is to work that their applications users do every day. Oracle’s User Experience team members are trained to listen carefully, ask specific questions, interpret your answers, and work with designers to create products and solutions that suit your needs. Our goal is to help make you and your users more productive and efficient. Learn about Oracle’s process, and take advantage of the chance to give your specific feedback to the designers who create the enterprise applications of your future. See for yourself how Oracle collects feedback and measures its designs for turning them into code. Seats are limited for Oracle’s user feedback sessions, so sign up now by sending an e-mail to [email protected] with the subject line: Sign Me Up for an Oracle OpenWorld 2012 UX Session. For more information about customer feedback sessions and what you can learn from them, please visit the Usable Apps website. When: Monday-Wednesday during OpenWorld 2012, Oct. 1-3 Where: The InterContinental San Francisco Hotel How to sign up: RSVP now by sending an email to [email protected] with the subject line “Sign me up for an OOW 2012 UX Session.” Learn more: Visit the Usable Apps website at Get Involved.

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  • One Year Oracle SocialChat - The Movie

    - by mprove
    Tweet | Like | Watch on Vimeo You’ve just watched – hopefully – my first short movie. Thank you! Here is a bit of the back stage story. About 6 weeks ago colleagues from SNBC (Social Network and Business Collaboration) announced a Social Use Case Competition. It was expected to submit a video of 2 to 5 minutes duration on the Social Enterprise (our internal phrase for Enterprise 2.0). Hmm – I had a few vague ideas, but no script – no actors – no experience in film making. Really the best conditions to try something! I chose our weekly SocialChats as my main topic. But if you don’t do Danish Dogma cinema, you still need a script. Hence I played around with the SocialChat’s archive, and all of a sudden a script and even the actors appeared in front of me. The words that you have just seen are weekly topics. Slightly abridged and rearranged to form a story. Exciting, next phase. How to get it on digital celluloid? I have to confess I am still impressed by epic. (Keep in mind, epic was done in 2004.) And my actors – words – call for a typographic style already. The main part was done over a weekend with Apple Keynote. And I even found a wonderful matching soundtrack among my albums: Didge Goes World by Delago. I picked parts of Second Day and Seventh Day. Literally, the rhythm was set, and I "just" had to complete the movie. Tools used – apart from trial and error: Keynote, Pixelmator, GarageBand, iMovie. Finally I want to mention that I am extremely thankful to BSC Music for granting permissions to use the tracks for this short film! Without this sound it would have been just an ordinary slide show. – Internal note: The next SocialChat is on Death by PowerPoint vs. Presentation Zen. CU this Friday 3pm Greenwich / 7am Pacific.

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  • Dont Throw Duplicate Exceptions

    In your code, youll sometimes have write code that validates input using a variety of checks.  Assuming you havent embraced AOP and done everything with attributes, its likely that your defensive coding is going to look something like this: public void Foo(SomeClass someArgument) { if(someArgument == null) { throw new InvalidArgumentException("someArgument"); } if(!someArgument.IsValid()) { throw new InvalidArgumentException("someArgument"); }   // Do Real Work } Do you see a problem here?  Heres the deal Exceptions should be meaningful.  They have value at a number of levels: In the code, throwing an exception lets the develop know that there is an unsupported condition here In calling code, different types of exceptions may be handled differently At runtime, logging of exceptions provides a valuable diagnostic tool Its this last reason I want to focus on.  If you find yourself literally throwing the exact exception in more than one location within a given method, stop.  The stack trace for such an exception is likely going to be identical regardless of which path of execution led to the exception being thrown.  When that happens, you or whomever is debugging the problem will have to guess which exception was thrown.  Guessing is a great way to introduce additional problems and/or greatly increase the amount of time require to properly diagnose and correct any bugs related to this behavior. Dont Guess Be Specific When throwing an exception from multiple code paths within the code, be specific.  Virtually ever exception allows a custom message use it and ensure each case is unique.  If the exception might be handled differently by the caller, than consider implementing a new custom exception type.  Also, dont automatically think that you can improve the code by collapsing the if-then logic into a single call with short-circuiting (e.g. if(x == null || !x.IsValid()) ) that will guarantee that you cant easily throw different information into the message as easily as constructing the exception separately in each case. The code above might be refactored like so:   public void Foo(SomeClass someArgument) { if(someArgument == null) { throw new ArgumentNullException("someArgument"); } if(!someArgument.IsValid()) { throw new InvalidArgumentException("someArgument"); }   // Do Real Work } In this case its taking advantage of the fact that there is already an ArgumentNullException in the framework, but if you didnt have an IsValid() method and were doing validation on your own, it might look like this: public void Foo(SomeClass someArgument) { if(someArgument.Quantity < 0) { throw new InvalidArgumentException("someArgument", "Quantity cannot be less than 0. Quantity: " + someArgument.Quantity); } if(someArgument.Quantity > 100) { throw new InvalidArgumentException("someArgument", "SomeArgument.Quantity cannot exceed 100. Quantity: " + someArgument.Quantity); }   // Do Real Work }   Note that in this last example, Im throwing the same exception type in each case, but with different Message values.  Im also making sure to include the value that resulted in the exception, as this can be extremely useful for debugging.  (How many times have you wished NullReferenceException would tell you the name of the variable it was trying to reference?) Dont add work to those who will follow after you to maintain your application (especially since its likely to be you).  Be specific with your exception messages follow DRY when throwing exceptions within a given method by throwing unique exceptions for each interesting case of invalid state. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Dependency injection: How to sell it

    - by Mel
    Let it be known that I am a big fan of dependency injection (DI) and automated testing. I could talk all day about it. Background Recently, our team just got this big project that is to built from scratch. It is a strategic application with complex business requirements. Of course, I wanted it to be nice and clean, which for me meant: maintainable and testable. So I wanted to use DI. Resistance The problem was in our team, DI is taboo. It has been brought up a few times, but the gods do not approve. But that did not discourage me. My Move This may sound weird but third-party libraries are usually not approved by our architect team (think: "thou shalt not speak of Unity, Ninject, NHibernate, Moq or NUnit, lest I cut your finger"). So instead of using an established DI container, I wrote an extremely simple container. It basically wired up all your dependencies on startup, injects any dependencies (constructor/property) and disposed any disposable objects at the end of the web request. It was extremely lightweight and just did what we needed. And then I asked them to review it. The Response Well, to make it short. I was met with heavy resistance. The main argument was, "We don't need to add this layer of complexity to an already complex project". Also, "It's not like we will be plugging in different implementations of components". And "We want to keep it simple, if possible just stuff everything into one assembly. DI is an uneeded complexity with no benefit". Finally, My Question How would you handle my situation? I am not good in presenting my ideas, and I would like to know how people would present their argument. Of course, I am assuming that like me, you prefer to use DI. If you don't agree, please do say why so I can see the other side of the coin. It would be really interesting to see the point of view of someone who disagrees. Update Thank you for everyone's answers. It really puts things into perspective. It's nice enough to have another set of eyes to give you feedback, fifteen is really awesome! This are really great answers and helped me see the issue from different sides, but I can only choose one answer, so I will just pick the top voted one. Thanks everyone for taking the time to answer. I have decided that it is probably not the best time to implement DI, and we are not ready for it. Instead, I will concentrate my efforts on making the design testable and attempt to present automated unit testing. I am aware that writing tests is additional overhead and if ever it is decided that the additional overhead is not worth it, personally I would still see it as a win situation since the design is still testable. And if ever testing or DI is a choice in future, the design can easily handle it.

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  • ReSharper 8.0 EAP now available

    - by TATWORTH
    Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2013/06/28/resharper-8.0-eap-now-available.aspxJetbrains have just released |ReSharper 8.0 Beta on their Early Access |Programme at http://www.jetbrains.com/resharper/whatsnew/?utm_source=resharper8b&utm_medium=newsletter&utm_campaign=resharper&utm_content=customersResharper 8.0 comes with the following new features:Support for Visual Studio 2013 Preview. Yes, ReSharper is known to work well with the fresh preview of Visual Studio 2013, and if you have already started digging into it, ReSharper 8.0 Beta is ready for the challenge.Faster code fixes. Thanks to the new Fix in Scope feature, you can choose to batch-fix some of the code issues that ReSharper detects in the scope of a project or the whole solution. Supported fixes include removing unused directives and redundant casts.Project dependency viewer. ReSharper is now able to visualize a project dependency graph for a bird's eye view of dependencies within your solution, all without compiling anything!Multifile templates. ReSharper's file templates can now be expanded to generate more than one file. For instance, this is handy for generating pairs of a main logic class and a class for extensions, or sets of partial files.Navigation improvements. These include a new action called Go to Everything to let you search for a file, type or method name from the same input box; support for line numbers in navigation actions; a new tool window called Assembly Explorer for browsing through assemblies; and two more contextual navigation actions: Navigate to Generic Substitutions and Navigate to Assembly Explorer.New solution-wide refactorings. The set of fresh refactorings is headlined by the highly requested Move Instance Method to move methods between classes without making them static. In addition, there are Inline Parameter and Pull Parameter. Last but not least, we're also introducing 4 new XAML-specific refactorings!Extraordinary XAML support. A plethora of new and improved functionality for all developers working with XAML code includes dedicated grid inspections and quick-fixes; Extract Style, Extract, Move and Inline Resource refactorings; atomic renaming of dependency properties; and a lot more.More accessible code completion. ReSharper 8 makes more of its IntelliSense magic available in automatic completion lists, including extension methods and an option to import a type. We're also introducing double completion which gives you additional completion items when you press the corresponding shortcut for the second time.A new level of extensibility. With the new NuGet-based Extension Manager, discovering, installing and uninstalling ReSharper extensions becomes extremely easy in Visual Studio 2010 and higher. When we say extensions, we mean not only full-fledged plug-ins but also sets of templates or SSR patterns that can now be shared much more easily.CSS support improvements. Smarter usage search for CSS attributes, new CSS-specific code inspections, configurable support for CSS3 and earlier versions, compatibility checks against popular browsers - there's a rough outline of what's new for CSS in ReSharper 8.A command-line version of ReSharper. ReSharper 8 goes beyond Visual Studio: we now provide a free standalone tool with hundreds of ReSharper inspections and additionally a duplicate code finder that you can integrate with your CI server or version control system.Multiple minor improvements in areas such as decompiling and code formatting, as well as support for the Blue Theme introduced in Visual Studio 2012 Update 2.

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  • Best approach to depth streaming via existing codec

    - by Kevin
    I'm working on a development system (and game) intended for games set mostly in static third-person views. We produce our scenery by CG and photographic techniques. Our background art is rendered off-line by a production-grade renderer. To allow the runtime imagery to properly interact with the background art, I wrote a program to convert from depth output by Mental Ray into a texture, and a pixel shader to draw a quad such that the Z data comes from the texture. This technique is working out very well, but now we've decided that some of the camera angle changes between scenes should be animated. The animation itself is straightforward to produce from our CG models. We intend to encode it to some HD video codec such as H.264. The problem is that in order to maintain our runtime imagery on the screen, the depth buffer will need to be loaded for each video frame. Due to the bandwidth, the video's depth data will need to be compressed efficiently. I've looked into methods for performing temporal compression of depth info and found an interesting research paper here: http://web4.cs.ucl.ac.uk/staff/j.kautz/publications/depth-streaming.pdf The method establishes a mapping between 16-bit depth values and YCbCr values. The mapping is tuned to the properties of existing video codecs in order to maximize precision of the decoded depths after the YCbCr has undergone video compression. It allows an existing, unmodified video codec to be used on the backend. I'm looking at how to pull this off with the least possible work. (This design change was unplanned.) Our game engine itself is native C++, presently for Win32 and DirectX, although we've worked hard to keep platform dependence segregated because we intend other ports. We don't have motion video facilities in the engine yet but will ultimately need that anyway for cinematics. I was planning on using some off-the-shelf motion video solution we can plug into our engine, and haven't chosen one yet. This new added requirement makes selecting one harder since, among other things, we'll now need to bypass colourspace conversion on one of the streams, and also will need to be playing two streams simultaneously in lockstep, on top of in some cases audio on one of them (for the cinematics). I'm also wondering if it's possible (or even useful) to do the conversion from YCbCr to depth in a pixel shader, or if it's better to just do it in CPU and separately load the resulting depth values into a locked tex. The conversion unfortunately does involve branching logic per-pixel. (There are more naive mappings that don't need branching, but they produce inferior results.) It could be reduced to a table lookup but the table would be 32MB. Programming is second-nature to me but I'm not that experienced with pix shaders and have zero knowledge of off-the-shelf video solutions. I'd therefore be interested in advice from others who may have dealt more with depth streaming, pixel shaders, and/or off-the-shelf codecs, regarding how feasible the proposed application is and what off-the-shelf video systems out there would best get along with this usage case.

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  • What to answer to a customer who asks which one of two equivalent technologies must be used?

    - by MainMa
    As a freelancer, I am often asked by my customers what they must choose between similar elements, neither of which being better than another. Examples: “Do I need my e-commerce website be in PHP or ASP.NET?” “Do I need to host this ordinary web service in Cloud or use an ordinary hosting service?” “Which one is better for my new website: MySQL or Oracle?” etc. There is maybe at most 1% of cases where the choice is relevant, and there is a real, objective reason to use one over another, based on the precise metrics and studies. In all other cases, it doesn't matter at all. It is totally, completely irrelevant, either because there are no implications¹, or because those implications are too small to be taken in account², or, finally, because it's impossible to predict those implications³. If you know one thing and not another one, the answer to those questions is easy: “You can either write the application in C# or Java, both being probably equivalent in your case. Note that I'm a C# developer, so if you choose Java, I would not be able to work on your project and you would need to find another freelancer.” When you know both technologies, you can't answer that. In this case, how to explain to the customer that the question he asks is subject to flamewar and has no real consequences on his project? In other words, how to explain that you've chosen to use one technology rather than an equivalent one for the reasons related to human resources, without giving the impression to be unprofessional or to not care about the project? ¹ Example: Is MySQL better (worse?), performance-wise, compared to Oracle, for a personal website which will be accessed by, oh, let's be optimistic, two people per day? ² Example: for a given project, I was asked to asset if Windows Azure hosting would be cheaper than the hosting of the same application on a well-known ASP.NET hosting provider. The cost revealed to be exactly the same. ³ Example: your customer have an idea of a future application (the idea itself being extremely vague). There is no business plan, no requirements, nothing at all. Just an idea. You are asked if Java is better than C# for this app. What do you answer?

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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • Parameterized StreamInsight Queries

    - by Roman Schindlauer
    The changes in our APIs enable a set of scenarios that were either not possible before or could only be achieved through workarounds. One such use case that people ask about frequently is the ability to parameterize a query and instantiate it with different values instead of re-deploying the entire statement. I’ll demonstrate how to do this in StreamInsight 2.1 and combine it with a method of using subjects for dynamic query composition in a mini-series of (at least) two blog articles. Let’s start with something really simple: I want to deploy a windowed aggregate to a StreamInsight server, and later use it with different window sizes. The LINQ statement for such an aggregate is very straightforward and familiar: var result = from win in stream.TumblingWindow(TimeSpan.FromSeconds(5))               select win.Avg(e => e.Value); Obviously, we had to use an existing input stream object as well as a concrete TimeSpan value. If we want to be able to re-use this construct, we can define it as a IQStreamable: var avg = myApp     .DefineStreamable((IQStreamable<SourcePayload> s, TimeSpan w) =>         from win in s.TumblingWindow(w)         select win.Avg(e => e.Value)); The DefineStreamable API lets us define a function, in our case from a IQStreamable (the input stream) and a TimeSpan (the window length) to an IQStreamable (the result). We can then use it like a function, with the input stream and the window length as parameters: var result = avg(stream, TimeSpan.FromSeconds(5)); Nice, but you might ask: what does this save me, except from writing my own extension method? Well, in addition to defining the IQStreamable function, you can actually deploy it to the server, to make it re-usable by another process! When we deploy an artifact in V2.1, we give it a name: var avg = myApp     .DefineStreamable((IQStreamable<SourcePayload> s, TimeSpan w) =>         from win in s.TumblingWindow(w)         select win.Avg(e => e.Value))     .Deploy("AverageQuery"); When connected to the same server, we can now use that name to retrieve the IQStreamable and use it with our own parameters: var averageQuery = myApp     .GetStreamable<IQStreamable<SourcePayload>, TimeSpan, double>("AverageQuery"); var result = averageQuery(stream, TimeSpan.FromSeconds(5)); Convenient, isn’t it? Keep in mind that, even though the function “AverageQuery” is deployed to the server, its logic will still be instantiated into each process when the process is created. The advantage here is being able to deploy that function, so another client who wants to use it doesn’t need to ask the author for the code or assembly, but just needs to know the name of deployed entity. A few words on the function signature of GetStreamable: the last type parameter (here: double) is the payload type of the result, not the actual result stream’s type itself. The returned object is a function from IQStreamable<SourcePayload> and TimeSpan to IQStreamable<double>. In the next article we will integrate this usage of IQStreamables with Subjects in StreamInsight, so stay tuned! Regards, The StreamInsight Team

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  • Will Online Learning Save Higher Education (and does it need saving)?

    - by user739873
    A lot (an awful lot) of education industry rag real estate has been devoted to the topics of online learning, MOOC’s, Udacity, edX, etc., etc. and to the uninitiated you’d think that the education equivalent of the cure for cancer had been discovered. There are certainly skeptics (whose voice is usually swiftly trampled upon by the masses) who feel we could over steer and damage or destroy something vital to teaching and learning (i.e. the classroom experience and direct interaction with human beings known as instructors), but for the most part prevailing opinion seems to be that online learning will take over the world and that higher education will never be the same. Now I’m sure that since you all know I work for a technology company you think I’m going to come down hard on the side of online learning proselytizers. Yes, I do believe that this revolution can and will provide access to massive numbers of individuals that either couldn’t afford (from a fiscal or time perspective) a traditional education, and that in some cases the online modality will actually be an improvement over certain traditional forms (such as courses taught by an adjunct or teaching assistant that has no business being a teacher). But I think several things need immediate attention or we’re likely to get so caught up in the delivery that we miss some of the real issues (and opportunities) around online learning. First and foremost, we’ve got to give some thought to how traditional information systems are going to accommodate thousands (possibly hundreds of thousands) of individual students each taking courses from many, many different “deliverers” with an expectation that successful completion of these courses will result in credit at many or most institutions. There’s also a huge opportunity to refine the delivery platform (no, LMS is not a commodity when you are talking about online delivery being your sole mode of operation) as well as the course itself by mining all kinds of data from the interactions that the students have with the material each time they take it. Social data analytics tools will be key in achieving this goal. What about accreditation (badging or competencies vs. traditional degrees)? And again, will the information systems in place today adapt to changes in this area fast enough? The type of scale that this shift in learning could drive has the potential to abruptly overwhelm just about every system in place today in higher education. I would like to (with a not so gentle reminder) refer you back to a blog entry I wrote when I first stepped into my current role at Oracle in which I talked about how higher ed needs an “Oracle” more than at any other time in it’s evolution (despite the somewhat mercantilist reputation it has in some circles). There just aren’t that many organizations that can deliver the kinds of solutions “at scale” that this brave new world of online education will demand. The future may be closer than we think. Cole

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  • Seeking advice on tools and technology for my new game [closed]

    - by k.k. slider
    I'm a C# developer who has been programming a game in my spare time using XNA and Visual Studio. The game's logic is mostly done and I've completed a prototype that has most of the functionality of (what I envision to be) the final game. However, having heard about the uncertain future and (possibly) limited audience for XNA games, I'm looking to switch platforms... but I don't know what technology would best suit my needs. Below are some specifics about my game and what exactly I'm looking for, if you're interested: The game is a 2D turn-based tactical RPG (strategy game) for two players. It is a basic sprite and tile based game with animations and sound. 3D capabilities are not necessary. I'd like to allow players to compete with others online, and have a basic ranking/matchmaking system. I will probably need something that can interact with a server and a database (the game is turn-based and has no RNG, so cheating would be easy to detect even if most computation is done client-side and minimal data is sent to the server). Ideally, I would be able to release an early version of the game and have people give feedback as I develop additional features (similar to Minecraft). I'd prefer to have a way to release periodic updates to the game instead of releasing an absolute final product. To reach the widest possible audience, I'd prefer technology that allows me to release on PC, Android, iOS, and (maybe) Mac. This is a game with simple mouse inputs which can fit on a mobile touch screen. The game should be monetizable. If I find success with this game, then I may consider becoming a full-time indie game developer. I have several other game ideas and have learned quite a bit from my first attempt at game development. My first thought was an F2P/microtransaction model, but I'm open to other suggestions. Language isn't a primary concern of mine, since I have a decent amount of experience using several languages to program large projects. I'm willing to spend money (e.g. on a developer's license), but the more expensive it gets, the more hesitant I am to use it. I've looked into the following solutions... there are a LOT of tools out there... if anyone has experience with any of these and would like to recommend/reject any of them, it would be helpful. C#/.NET (XNA/MonoGame/SDL/SlimDX/Xamarin/ExEn/ANX?) HTML5/JS (AppMobi/PhoneGap/Marmalade/FlashCanvas/Cordova/libRocket?) Python (Pyglet/Pygame/Kivy?) Java (JavaFX/libGDX?) Unity/Construct 2/Cocos2D/NME/Corona/other game creation software? I'd like something that can do 2D and isn't limited by being too high-level. Other languages (Lua/LOVE? Moai?) Thanks for answering this rather long and tedious question...

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  • Arçelik A.S. Uses Advanced Analytics to Improve Product Development

    - by Sylvie MacKenzie, PMP
    "Oracle’s Primavera P6 Enterprise Project Portfolio Management’s advanced analytics gives us better insight into the product development process by helping us to identify potential roadblocks.” – Iffet Iyigun Meydanli, Innovation and System Development Manager, R&D Center, Arçelik A.S. Founded in 1955, Arçelik A.S. is now the leading household appliance manufacturer in Turkey, and the third-largest household appliance company in Europe. It operates 14 production facilities in five countries (Turkey, Romania, Russia, China, and South Africa), with international sales and marketing offices in 20 countries. Additionally, the company manages 10 brands (Arçelik, Beko, Grundig, Blomberg, Elektrabregenz, Arctic, Leisure, Flavel, Defy, and Altus). The company has a household presence in more than 100 countries, including China and the United States. Arçelik’s Beko brand is among the top-10 household appliance brands in world, as a market leader for refrigerators, freezers, and washing machines in the United Kingdom. Arçelik implemented Oracle’s Primavera P6 Enterprise Project Portfolio Management for improved management of its design and manufacturing projects. With the solution, Arelik has improved its research and development (R&D) with the ability to evaluate technology risks when planning its projects. Also, it is now more easy to make plans for several locations, monitor all resources, and plan for future projects.  Challenges Improve monitoring of R&D resources?including human resources and critical laboratory equipment?to optimize management of the company’s R&D project portfolio Establish a transparent project platform to enable better product and process planning, gain insight into product performance, and facilitate advanced analytics that support R&D and overall business decisions Identify potential roadblocks for better risk management Solutions Worked with Oracle Partner PRM to implement Oracle’s Primavera P6 Enterprise Project Portfolio Management to manage the entire household-appliance, R&D project portfolio lifecycle, enabling managers and project leaders to better track and monitor resources and deliverables in real time Improved risk analysis and evaluation abilities for R&D projects Supported long-term planning needs Used advanced reporting features to capture data needed for budgeting and other project details, including employee performance evaluations Improved monitoring abilities and insight into the overall performance of products postproduction Enabled flexible, fast, and customized reporting with the P6 dashboard on a centralized platform to meet custom reporting needs for project leaders and support on-time and on-budget deliverables Integrated with other corporate departments, such as accounts payable, to upload project invoice data into the Primavera solution and the company’s e-mail system, so that project leaders will be alerted about milestones and other project related information Partner“Oracle Partner PRM provided us with a quick, reliable, and solution-focused approach to its support,” said Iffet Iyigun Meydanli, innovation and system development manager, R&D Center, Arçelik A.S. “The company’s service covered the entire spectrum of our needs, including implementation, training, configuration, problem solving, and integration.”

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  • Investigating Strategies For Functional Decomposition

    - by Liam McLennan
    Introducing Functional Decomposition Before I begin I must apologise. I think I am using the term ‘functional decomposition’ loosely, and probably incorrectly. For the purpose of this article I use functional decomposition to mean the recursive splitting of a large problem into increasingly smaller ones, so that the one large problem may be solved by solving a set of smaller problems. The justification for functional decomposition is that the decomposed problem is more easily solved. As software developers we recognise that the smaller pieces are more easily tested, since they do less and are more cohesive. Functional decomposition is important to all scientific pursuits. Once we understand natural selection we can start to look for humanities ancestral species, once we understand the big bang we can trace our expanding universe back to its origin. Isaac Newton acknowledged the compositional nature of his scientific achievements: If I have seen further than others, it is by standing upon the shoulders of giants   The Two Strategies For Functional Decomposition of Computer Programs Private Methods When I was working on my undergraduate degree I was taught to functionally decompose problems by using private methods. Consider the problem of painting a house. The obvious solution is to solve the problem as a single unit: public void PaintAHouse() { // all the things required to paint a house ... } We decompose the problem by breaking it into parts: public void PaintAHouse() { PaintUndercoat(); PaintTopcoat(); } private void PaintUndercoat() { // everything required to paint the undercoat } private void PaintTopcoat() { // everything required to paint the topcoat } The problem can be recursively decomposed until a sufficiently granular level of detail is reached: public void PaintAHouse() { PaintUndercoat(); PaintTopcoat(); } private void PaintUndercoat() { prepareSurface(); fetchUndercoat(); paintUndercoat(); } private void PaintTopcoat() { fetchPaint(); paintTopcoat(); } According to Wikipedia, at least one computer programmer has referred to this process as “the art of subroutining”. The practical issues that I have encountered when using private methods for decomposition are: To preserve the top level API all of the steps must be private. This means that they can’t easily be tested. The private methods often have little cohesion except that they form part of the same solution. Decomposing to Classes The alternative is to decompose large problems into multiple classes, effectively using a class instead of each private method. The API delegates to related classes, so the API is not polluted by the sub-steps of the problem, and the steps can be easily tested because they are each in their own highly cohesive class. Additionally, I think that this technique facilitates better adherence to the Single Responsibility Principle, since each class can be decomposed until it has precisely one responsibility. Revisiting my previous example using class composition: public class HousePainter { private undercoatPainter = new UndercoatPainter(); private topcoatPainter = new TopcoatPainter(); public void PaintAHouse() { undercoatPainter.Paint(); topcoatPainter.Paint(); } } Summary When decomposing a problem there is more than one way to represent the sub-problems. Using private methods keeps the logic in one place and prevents a proliferation of classes (thereby following the four rules of simple design) but the class decomposition is more easily testable and more compatible with the Single Responsibility Principle.

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  • How should I land my next consulting gig? [closed]

    - by MrOodles
    For the last couple of years, I've been working on speculative projects, expanding my skillset with side work, and paying the bills while having a blast consulting for startups. However, for a number of personal reasons, I need to spend the next 6-9 months maximizing my cash income. I want to put this into effect starting in early August. So that means I have one month to put the necessary client list/portfolio/resume together to start making this happen. As a programmer, I am very proficient in building Django web apps. I can write the necessary SQL, python, javascript, and css to build every part of a Django app, and then do the system administration necessary to deploy on AWS using EC2. I can also rig up a CDN to work seemlessly with the app using S3 and Cloudfront. I have built GIS applications using GeoDjango and PostGIS, and I have constructed social video apps by implementing Encoding.com as a service to prepare raw video files for consumption on the web. I am also moderately proficient in programming PHP, Java, and C#. I have built web apps in PHP, and desktop apps in Java and C#. I have dabbled with Android applications and iPhone apps, but nothing I would show off. I have experience doing SEO, social media marketing, and content marketing. Many of my clients have needed their apps promoted after they were built, and I was always happy to oblige when I could. I have also worked with biometrics technology including fingerprints for government contractors. This was as much a business analyst role as it was a programming gig, as I had to help answer RFPs, make checklists, and work around reems and reems of regulations to build applications that met very large bureaucratic requirements. I only have two real requirements for my next gig(s): 1) Work remotely. I live in North East Ohio, and I don't plan on leaving, but I wouldn't mind traveling one or two weeks out of every month to service clients who need on-site help. 2) $60.00hr-$∞ USD contracting rate. So what should I do for the next 30 days to achieve this? Should I target some large company and learn the requisite buzzwords to impress them? Should I learn some new language or technology? Polish some skill that I already have? Should I build something using my current skillset, or with some new technology? Should I put a website for my consultancy together to market myself? Should I do that using latest technology x, y, and z? Or should I just slap something up on Tumblr? I'm willing to do anything (moral) over the next 4 weeks to put myself into a position to maximize my income, and I'm open to all and every idea Programmers users may have. Let me hear them.

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  • Segmentation and Targeting: Your Tools for Personalizing the Online Customer Experience

    - by Christie Flanagan
    In order to deliver the kind of personalized and engaging online experiences that customers expect today, look to segmentation and targeting.  Segmentation is the practice of dividing your site visitors into distinct groups based on shared characteristics or behavior – for example, a segment may consist of site visitors who have visited pages related to certain product type, or they may consist of visitors within the same age group or geographic area.  The idea is that those within a segment are more likely to have common needs, problems or interests that can be served by your business. Targeting is the process by which the most relevant content, whether an article promotion or other piece of content, is delivered to your visitors based on their segment membership. Segmentation and targeting are used to drive greater engagement on your web presence by delivering content to your site visitors that is tailored to their interests, behavior or other attributes.  You may have a number of different goals for your segmentation and targeting efforts: Up-sell or cross-sell to your customers Conduct A/B testing on your offers and creative Offer discounts, promotions or other incentives for the time and duration that you specify Make is easier to find relevant information about products and services Create premium content model There are two different approaches you can take toward segmentation and targeting for you online customer experience initiatives. The first is more of a manual process, in which marketers manage the process of determining which segments to create and which content to target to those segments. The benefit of this approach is that it gives marketers a high level of control over the whole process which works well when you have a thorough understanding of your segments and which content is most likely to serve their needs.  Tools for marketer managed segmentation and targeting are often built right in to your WEM platform, as they are with Oracle WebCenter Sites. The downside is that the more segments and content that you have, the more time consuming and complicated in can be to manage manually.The second approach relies on predictive intelligence to automate the segmentation and targeting process.  This allows optimization of the process to occur in real time. This approach helps reduce the burden of manual segmentation and targeting and can result in new insights into segments that you may never have thought of on your own.  It also provides you with the capability to quickly test new offers and promotions on your site.  Predictive segmentation and targeting can be achieved by using Oracle WebCenter Sites and Oracle Real-Time Decisions together. *****Get a taste for how Oracle WebCenter Sites and Oracle Real-Time Decisions combine to deliver powerful capabilities for predictive segmentation and targeting by watching this on demand webcast introducing Oracle WebCenter Sites 11g or by reading IDC’s take on the latest release of Oracle’s web experience management solution.  Be sure to return to the Oracle WebCenter blog on Thursday for a closer look at how to optimize the online customer experience using these two products together.

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  • TransportWithMessageCredential & Service Bus – Introduction

    - by Michael Stephenson
    Recently we have been working on a project using the Windows Azure Service Bus to expose line of business applications. One of the topics we discussed a lot was around the security aspects of the solution. Most of the samples you see for Windows Azure Service Bus often use the shared secret with the Access Control Service to protect the service bus endpoint but one of the problems we found was that with this scenario any claims resulting from credentials supplied by the client are not passed through to the service listening to the service bus endpoint. As an example of this we originally were hoping that we could give two different clients their own shared secret key and the issuer for each would indicate which client it was. If the claims had flown to the listening service then we could check that the message sent by client one was a type they are allowed to send. Unfortunately this claim isn't flown to the listening service so we were unable to implement this scenario. We had also seen samples that talk about changing the relayClientAuthenticationType attribute would allow you to authenticate the client within the service itself rather than with ACS. While this was interesting it wasn't exactly what we wanted. By removing the step where access to the Relay endpoint is protected by authentication against ACS it means that anyone could send messages via the service bus to the on-premise listening service which would then authenticate clients. In our scenario we certainly didn't want to allow clients to skip the ACS authentication step because this could open up two attack opportunities for an attacker. The first of these would allow an attacker to send messages through to our on-premise servers and potentially cause a denial of service situation. The second case would be with the same kind of attack by running lots of messages through service bus which were then rejected the attacker would be causing us to incur charges per message on our Windows Azure account. The correct way to implement our desired scenario is to combine one of the common options for authenticating against ACS so the service bus endpoint cannot be accessed by an unauthenticated caller with the normal WCF security features using the TransportWithMessageCredential security option. Looking around I could not find any guidance on how to implement this correctly so on the back of setting this up I decided to write a couple of articles to walk through a couple of the common scenarios you may be interested in. These are available on the following links: Walkthrough - Combining shared secret and username token Walkthrough – Combining shared secret and certificates

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  • The Softer Side of Customer Experience

    - by Christina McKeon
    It’s election season in the U.S., and you know what that means. It means I stop by the recycling bin in my garage before entering the house with the contents of my mailbox. A couple of weeks ago, I was doing my usual direct mail purge when I came across a piece from The Container Store®. This piece would have gone straight to the recycling bin, but the title stopped me: Learn what WE STAND FOR! Under full disclaimer, I’m probably a “frequent flier” at The Container Store. One can never be too organized! Now, back to the direct mail piece. I opened it to discover that The Container Store has taken their customer experience beyond “a shopping experience that makes you smile” to giving customers more insight and transparency into how they feel about their employees, the vendors they partner with, and the communities they live in. The direct mail piece included several employees showcasing a skill, hobby or talent with their photo and a personal note that used one word to describe what these employees believe The Container Store stands for. I do not recall the last time I read through an entire piece of direct mail. But this time, I pored over all the comments and photos.  Summer, a salesperson, believes that one word is PASSION. Thomas in distribution center inventory systems chooses the word ACTION. The list goes on to include MATCHLESS, FUN, FAMILY, LOVE, and EMPOWERMENT. The Container Store is running a contest asking you to tell them what nonprofit organization you stand for. Anyone can submit their favorite nonprofit to win cash, products and services from The Container Store. Don’t forget about the softer side of customer experience. With many organizations working feverishly to transform their business into being more customer-centric, it’s easy to get caught up in processes and technology. Focusing on people and social responsibility often falls behind and becomes a lower priority. Keeping people and social responsibility at the forefront is crucial. Your customers will use your processes and technology, but they will see or hear your people and feel their passion. The latter is what they will remember most about your brand. I’m sure there are many other great examples of the softer side of customer experience. Please share your examples in the comments section.

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  • Your Cinnamon Roll & Morning Coffee: Powered by Oracle Enterprise Manager

    - by Ruma Sanyal
    1024x768 Truth be told, as I was getting my morning coffee today, I was pondering the recent election results more than Oracle [there, I said it]. But then an email from Glen Hawkins from the Enterprise Management team hit my Inbox and I started viewing this video. It was about the world’s largest convenience store chain, 7-Eleven, focusing on creating the best Digital Guest Experience (DGE) for their customers. Turns out that Oracle Enterprise Manager (OEM) powers 7-Eleven’s DGE Middleware Platform as a Service solution that consists of Oracle SOA Suite, Exalogic, and Exadata. “We need to present a consistent view of 7-Eleven across all our endpoints: 10,000 stores & various digital entities like our websites and apps”, said Ronald Clanton, the DGE Program Director for 7-Eleven. As 7-Eleven was rolling out a loyalty program with mobile support across multiple geos, it had many complex business & technical requirements, including supporting a wide variety of different apps, 10M guests in NA alone, ability to support high speed transactions, and very aggressive timelines. A key requirement was shortening the cycle for provisioning new environments. Whereas with other vendors this would take a few weeks, Oracle consulting showed them how with OEM provisioning new environments would take half a day, which was quite impressive. 7-Eleven has started to roll out this new program and are delighted to report that some provisioning cycles are as low as 10 minutes which includes provisioning the full Oracle SOA suite, Exalogic and more. They are delighted with OEM’s reporting capabilities and customization thereof. Watch the video to see for yourself. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • What is a good design pattern / lib for iOS 5 to synchronize with a web service?

    - by Junto
    We are developing an iOS application that needs to synchronize with a remote server using web services. The existing web services have an "operations" style rather than REST (implemented in WCF but exposing JSON HTTP endpoints). We are unsure of how to structure the web services to best fit with iOS and would love some advice. We are also interested in how to manage the synchronization process within iOS. Without going into detailed specifics, the application allows the user to estimate repair costs at a remote site. These costs are broken down by room and item. If the user has an internet connection this data can be sent back to the server. Multiple photographs can be taken of each item, but they will be held in a separate queue, which sends when the connection is optimal (ideally wifi). Our backend application controls the unique ids for each room and item. Thus, each time we send these costs to the server, the server echoes the central database ids back, thus, that they can be synchronized in the mobile app. I have simplified this a little, since the operations contract is actually much larger, but I just want to illustrate the basic requirements without complicating matters. Firstly, the web service architecture: We currently have two operations: GetCosts and UpdateCosts. My assumption is that if we used a strict REST architecture we would need to break our single web service operations into multiple smaller services. This would make the services much more chatty and we would also have to guarantee a delivery order from the app. For example, we need to make sure that containing rooms are added before the item. Although this seems much more RESTful, our perception is that these extra calls are expensive connections (security checks, database calls, etc). Does the type of web api (operation over service focus) determine chunky vs chatty? Since this is mobile (3G), are we better handling lots of smaller messages, or a few large ones? Secondly, the iOS side. What is the current advice on how to manage data synchronization within the iOS (5) app itself. We need multiple queues and we need to guarantee delivery order in each queue (and technically, ordering between queues). The server needs to control unique ids and other properties and echo them back to the application. The application then needs to update an internal database and when re-updating, make sure the correct ids are available in the update message (essentially multiple inserts and updates in one call). Our backend has a ton of business logic operating on these cost estimates. We don't want any of this in the app itself. Currently the iOS app sends the cost data, and then the server echoes that data back with populated ids (and other data). The existing cost data is deleted and the echoed response data is added to the client database on the device. This is causing us problems, because any photos might not have been sent, but the original entity tree has been removed and replaced. Obviously updating the costs tree rather than replacing it would remove this problem, but I'm not sure if there are any nice xcode libraries out there to do such things. I welcome any advice you might have.

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