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• How to hire support people?

  - by Martin

  I manage a tech support team at a mid-sized software company. We are the last line of support, so issues that we can't fix need to be escalated to the development team. When I joined the company, our team wasn't capable of much beyond using a specific set of troubleshooting steps to solve known issues and escalating anything else to the developers. It's always been a goal of mine for our team to shoulder as much of the support burden as possible without ever bothering a developer. Over the past few years, I, along with several new hires I've made, have made pretty good progress in that direction. We've coded our own troubleshooting tools which now ship with several of our products. When users have never-before-seen issues, we analyze stack traces and troubleshoot down to the code level, and if we need to submit a bug, half the time we've already identified in the code where in the code the bug is and offered a patch to fix it. Here's the problem I've always had: finding support people capable of the work I've described above is really difficult. I've hired 3 people in the past 3 years, and I've probably looked at several thousand resumes and conducted several hundred phone screens to do so. I know it's pretty well accepted that hiring good people is tough in the tech industry, but it seems that support is especially difficult -- there are clearly thousands of people walking around calling themselves support analysts, but 99%+ of them seemingly aren't capable of anything beyond reading a script. I'm curious if anyone has experience recruiting the sort of folks I'm talking about, and if you have any suggestions to share. We've tried all sorts of things -- different job titles/descriptions, using headhunters, etc. And while we've managed to hire a few good folks, it's basically taken us a year to find an appropriate candidate for each opening we've had, and I can't help but wonder if there's something we could be doing differently.

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• Seeking solution for printing-reporting .NET

  - by Parhs

  I am developing an application that prints in separate threads in extreme cases about 20-25 pages per minute to various thermal printers. Currently templates for these are XAML xps documents. All printers have graphics drivers that support EMF/GDI printing. So GDI-EMF is done by operating system resulting in slower performance. Sending raw text for printing is another good solution but doesnt work always , because some clients have old chinese thermal printer that nobody support thus impossible to change codepage / emulation. So it doesnt work always. Also most computers running my software are low end ATOM CPU. So I am thinking to return to GDI, EMF printing and have both Text-Only reports and EMF reports. Another reason i want EMF is because here receipts are signed by Electronic Fiscal Memory device.Most of these dont do good job extracting text from XPS as they dont follow the standard but how windows convert GDI to XPS.Even with text-only mode some of them dont support all character encodings and are impossible to send paper cut command after the sign. I know that using a reporting engine would solve rendering problem but I dont want to buy one. All I want is to be able to show tabular data and insert an image and replaced text.I know there is StringTemplate that could do the generation of template but the problem is i should parse somehow the template and render it using GDI commands. Is there any other solution/approach for this ? Or is there anything ready ?

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• How to start/stop iptables in Ubuntu 12.04?

  - by imwrng

  I am using Ubuntu 12.04 . while learning some new things about iptables i cant through this . see at the image . while i am trying to start ,its saying as root@badfox:~# iptables -L -n -v Chain INPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain FORWARD (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination root@badfox:~# service iptables stop iptables: unrecognized service root@badfox:~# service iptables start iptables: unrecognized service Source: http://www.cyberciti.biz/tips/linux-iptables-examples.html Why i am getting like this ? EDIT: So my firewall already started but why i am not getting the output as i mentioned in the link at source link in first workout. . Here is my output root@badfox:~# sudo start ufw start: Job is already running: ufw root@badfox:~# iptables -L -n -v Chain INPUT (policy ACCEPT 4882 packets, 2486K bytes) pkts bytes target prot opt in out source destination Chain FORWARD (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain OUTPUT (policy ACCEPT 5500 packets, 873K bytes) pkts bytes target prot opt in out source destination root@badfox:~#

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• How to properly learn ASP.NET MVC

  - by Qmal

  Hello everyone, I have a question to ask and maybe some of you will think it's lame, but I hope someone will get me on the right track. So I've been programming for quite some time now. I started programming when I was about 13 or so on Delphi, but when I was about 17 or so I switched to C# and now I really like to program with it, mostly because it's syntax is very appealing to me, plus managed code is very good. So it all was good and fun but then I had some job openings that I of course took, but the problem with them is that they all are about web programming. And I had to learn PHP and MVC fundamentals. And I somewhat did while building applications using CI and Kohana framework. But I want to build websites using ASP.NET because I like C# much, much more than PHP. TL;DR I want to know ASP.NET MVC but I don't know where to start. What I want to start with is build some simple like CMS. But I don't know where to start. Do I use same logic as PHP? What do I use for DB connections? And also, if I plan to host something that is build with ASP.NET MVC3 on a hosting provider do I need to buy some kind of license?

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• POP Forums will be at Mix!

  - by Jeff

  If you've never been to Mix, you're missing out on what is arguably one of the best conferences that Microsoft does. I'm not just saying that because I work here... I felt that way before, having been to most of them. The breadth of people and disciplines make it a really exciting event that pushes it well beyond the "Redmond bubble," as I like to call it. You should go.In any case, there's an Open Source Fest happening the night before Mix starts, on Monday, from 6 to 9 p.m. There will be people there representing a ton of great projects, some as enormous as Umbraco, as well as people doing SDK's, controls and other neat stuff. Best of all, you get to vote for your favorites. Unless your favorite is Orchard, because Microsoft is sponsoring that directly. Or if it's POP Forums, not because Microsoft is sponsoring it, but because that's where I work in my day job. No prizes for me! Come by and say hello. I think the app will be nearly final by then, and it's already running on MouseZoom, one of my little side projects.The quality and diversity of open source projects around the Microsoft stack just keeps getting better. Our platform is also pretty great at running stuff we don't make. This will be a pretty exciting Mix. Can't wait!

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• How different is WPF from ASP.NET [closed]

  - by Tom

  I have been quickly moved over to a different project at work because the project needs more help. I was chosen because they are confident in my abilities and they thought I would be best fit for the next couple weeks to help finish the application out. I am a little nervous. I do tend to pick things up quickly. I was moved to a different project at the beginning of this year and now I know it like the back of my hand. Previously I was on another project. Both of these projects were an ASP.NET web application, which I believe is considered a winforms web application? The project I am moving to is a desktop WPF application. I have read that many people enjoy developing their applications with WPF. I just have never dealt/worked with WPF before. I like to consider myself pretty good at ASP.NET/C# and I do a solid job. We deal with a lot of data processing from the database and report generation. So I do get to experience C# more so than some web applications where the C# end of it is mostly just event driven and simple instructions. How different are the two? Will it be completely foreign to me? Or is it just a different way of looking at a problem and I can familiarize myself quickly? Thanks for the input.

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• CodePlex Daily Summary for Tuesday, October 30, 2012

  CodePlex Daily Summary for Tuesday, October 30, 2012Popular ReleasesCleverBobCat: CleverBobCat 0.4: Added: ModuleCleverResourceTransferMCEBuddy 2.x: MCEBuddy 2.3.6: Changelog for 2.3.6 (32bit and 64bit) 1. Fixed a bug in multichannel audio conversion failure. AAC does not support 6 channel audio, MCEBuddy now checks for it and force the output to 2 channel if AAC codec is specified 2. Fixed a bug in Original Broadcast Date and Time. Original Broadcast Date and Time is reported in UTC timezone in WTV metadata. TVDB and MovieDB dates are reported in network timezone. It is assumed the video is recorded and converted on the same machine, i.e. local timezone...ZXMAK2: Version 2.6.8.0: Whats new: add Spectrum +3 model; tape serializer: show extended info for crc bad blocksMicrosoft Ajax Minifier: Microsoft Ajax Minifier 4.73: Fix issue in Discussion #401101 (unreferenced var in a for-in statement was getting removed). add the grouping operator to the parsed output so that unminified parsed code is closer to the original. Will still strip unneeded parens later, if minifying. more cleaning of references as they are minified out of the code.RiP-Ripper & PG-Ripper: PG-Ripper 1.4.03: changes FIXED: Kitty-Kats new Forum UrlJobboard Light Edition: Version 2.2: Major Release Parallalization Added Job posting now working Job Editing now working Search Box Clear Filters added Search criteria updated (more simple) jobdetails page displays missing selections parameters added to url Cleaned UI moreMJP's DirectX 11 Samples: MSAA Resolve Filtering: Sample application and source code from the article "Experimenting with Reconstruction Filters for MSAA Resolve" http://mynameismjp.wordpress.com/2012/10/28/msaa-resolve-filters/Liberty: v3.4.0.1 Release 28th October 2012: Change Log -Fixed -H4 Fixed the save verification screen showing incorrect mission and difficulty information for some saves -H4 Hopefully fixed the issue where progress did not save between missions and saves would not revert correctly -H3 Fixed crashes that occurred when trying to load player information -Proper exception dialogs will now show in place of crashesPlayer Framework by Microsoft: Player Framework for Windows 8 (Preview 7): This release is compatible with the version of the Smooth Streaming SDK released today (10/26). Release 1 of the player framework is expected to be available next week. IMPROVEMENTS & FIXESIMPORTANT: List of breaking changes from preview 6 Support for the latest smooth streaming SDK. Xaml only: Support for moving any of the UI elements outside the MediaPlayer (e.g. into the appbar). Note: Equivelent changes to the JS version due in coming week. Support for localizing all text used in t...Send multiple SMS via Way2SMS C#: SMS 1.1: Added support for 160by2Quick Launch: Quick Launch 1.0: A Lightweight and Fast Way to Manage and Launch Thousands of Tools and ApplicationsPress Win+Q and start to search and run. http://www.codeplex.com/Download?ProjectName=quicklaunch&DownloadId=523536Orchard Project: Orchard 1.6: Please read our release notes for Orchard 1.6: http://docs.orchardproject.net/Documentation/Orchard-1-6-Release-Notes Please do not post questions as reviews. Questions should be posted in the Discussions tab, where they will usually get promptly responded to. If you post a question as a review, you will pollute the rating, and you won't get an answer.Media Companion: Media Companion 3.507b: Once again, it has been some time since our release, and there have been a number changes since then. It is hoped that these changes will address some of the issues users have been experiencing, and of course, work continues! New Features: Added support for adding Home Movies. Option to sort Movies by votes. Added 'selectedBrowser' preference used when opening links in an external browser. Added option to fallback to getting runtime from the movie file if not available on IMDB. Added new Big...MSBuild Extension Pack: October 2012: Release Blog Post The MSBuild Extension Pack October 2012 release provides a collection of over 475 MSBuild tasks. A high level summary of what the tasks currently cover includes the following: System Items: Active Directory, Certificates, COM+, Console, Date and Time, Drives, Environment Variables, Event Logs, Files and Folders, FTP, GAC, Network, Performance Counters, Registry, Services, Sound Code: Assemblies, AsyncExec, CAB Files, Code Signing, DynamicExecute, File Detokenisation, GUI...NAudio: NAudio 1.6: Release notes at http://mark-dot-net.blogspot.co.uk/2012/10/naudio-16-release-notes-10th.htmlPowerShell Community Extensions: 2.1 Production: PowerShell Community Extensions 2.1 Release NotesOct 25, 2012 This version of PSCX supports both Windows PowerShell 2.0 and 3.0. See the ReleaseNotes.txt download above for more information.Umbraco CMS: Umbraco 4.9.1: Umbraco 4.9.1 is a bugfix release to fix major issues in 4.9.0 BugfixesThe full list of fixes can be found in the issue tracker's filtered results. A summary: Split buttons work again, you can now also scroll easier when the list is too long for the screen Media and Content pickers have information of the full path of the picked item Fixed: Publish status may not be accurate on nodes with large doctypes Fixed: 2 media folders and recycle bins after upgrade to 4.9 The template/code ...AcDown????? - AcDown Downloader Framework: AcDown????? v4.2.2: ??●AcDown??????????、??、??、???????。????，????，?????????????????????????。???????????Acfun、????(Bilibili)、??、??、YouTube、??、???、??????、SF????、????????????。 ●??????AcPlay?????，??????、????????????????。 ● AcDown??????????????????，????????????????????????????。 ● AcDown???????C#??，????.NET Framework 2.0??。?????"Acfun?????"。 ????32??64? Windows XP/Vista/7/8 ???? 32??64? ???Linux ????(1)????????Windows XP???，????????.NET Framework 2.0???(x86)，?????"?????????"??? (2)???????????Linux???，????????Mono?? ??2...Rawr: Rawr 5.0.2: This is the Downloadable WPF version of Rawr!For web-based version see http://elitistjerks.com/rawr.php You can find the version notes at: http://rawr.codeplex.com/wikipage?title=VersionNotes Rawr Addon (NOT UPDATED YET FOR MOP)We now have a Rawr Official Addon for in-game exporting and importing of character data hosted on Curse. The Addon does not perform calculations like Rawr, it simply shows your exported Rawr data in wow tooltips and lets you export your character to Rawr (including ba...CRM 2011 Visual Ribbon Editor: Visual Ribbon Editor (1.3.1025.5): [NEW] Support for connecting to CRM Online via Office 365 (OSDP) [NEW] Current connection information and loaded ribbon name are displayed in the status bar [IMPROVED] Connect dialog minor improvements and error message descriptions [IMPROVED] Connecting to a CRM server will close currently loaded ribbon upon confirmation (if another ribbon was loaded previously) [FIX] Fixed bug in Open Ribbon dialog which would not allow to refresh entity list more than onceNew Projects10010dshjlahfajhflkjhkjhherkjhfkja: 10010dshjlahfajhflkjhkjhherkjhfkjaA supplementary Machine Learning and Evolutionary Computation suite for Orange: ML & EC tools such as: - Optimization Meta-heuristics (EDAs, cGA) - Feature Selection - Kernel Methods - Dependency NetworksATH TaskList 2012: ATH TaskList 2012Canlipe: This is a simple C# / Mono (.NET) static blog generator. Nothing fancy, just the basic functionality at the moment. The code is really dirty too.com.sogeti.certif: Basic but essential source code example for SharePoint 2010Duhking: A quasi-duck typing library for .Net. It doesn't provide "real" duck typing, but it kinda looks a little bit like a duck if you squint and look at it from a distance. This library is built on and for .Net 3.5,Guestbook 2: A highly customizable program to track people visiting a booth via recording their name and some basic information. Written in C#.Interval Mandelbrot Explorer: Explore the Mandelbrot set using interval arithmetic.Isel - Projecto: projecto para isel....killStudentMain: killStudentMainKWSystem-WithClient: c++??La villa del seis: La villa del seis is a multiplatform point-and-click graphical adventure. Also, you can play it like a text adventure (interactive fiction) on a text browser (like Links, w3m or Lynx) or in a normal browser without JavaScript support.malversuchen: Das ist ein TEstPhotoCloud: This is a sample ASP.NET Web Pages app that uses Twitter authentication, HTMl5 drag and drop file uploading, blob storage, and SignalR to build a photo sharing platnosci-test: testSharePoint GSC: SharePoint GSC is a set of SharePoint utilities developed in General de Software. SHCODE: SH Project please contact little_deer@hotmail.com for more details.SimpleImageCacherRT: WinRT????????????????????。Windows.UI.XAML.Controls.Image????Source?????????????????????。???????????????…SLIP Framework: SilverLightweight Prism FrameworkSmallCheck: F# exhaustive testing framework. Port of Haskell SmallCheck test librarySolution organizer: Help developers organizing their Visual Studio 2010 solutionsSukul: Web 2.0 Portal for powering modern CMStestjabbr1029: heTFS Reflect Work Items Links: This small utility allows complex TFS to TFS migration to preserve work item links during the process. It is used in complement with the TFS Integration tools.XactiSource Application Framework: The XactiSource Application Framework is an attempt to add basic functionality that can be used from one project to the next. Yasminoku: Yasminoku is an open source "Sudoku" alike game totally written in DHTML (JavaScript, CSS and HTML) that uses mouse. Includes sudoku solver. This cross-platform and cross-browser game was tested under BeOS, Linux, *BSD, Windows and others.Zalgo for Word: Zalgo addin for Word 2010

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• Suggested Resources Visual Studio Plug-In

  Todays post is a quick plug for a new tool developed by my friend Olaf Conijn, who (amongst other things) has been a developer on several versions of Enterprise Library. His new tool is called Suggested Resources for .NET Developers, and the current 0.8 release works with both Visual Studio 2008 and Visual Studio 2010. So what does it do? Well heres what Olaf has to say: This Visual Studio Integration Package is a proof of concept in: Aggregation of online content within the Visual Studio IDE. Analysis of development activities within the Visual Studio IDE. This combination of features allows Suggested Resources for .NET developers to pro-actively suggest online content that applies on the task being performed by a developer... A bit like having a programming pair that searches for online resources while you focus on getting the job done. For more info, screenshots and downloads, head to the Codeplex project site or the Visual Studio Gallery page.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• what is the Web development process efficiency judgment criteria

  - by Ahmed safan

  I'm working as a web developer and I want to be able to determine if I'm efficient. Does this include the how long it take to accomplish tasks such as: Server side code for the site logic with one language or multiple php,asp,asp.net. Client side code like javascript with jquery for ajax, menus and other interactivity Page layout, html, css (color, fonts (but I have no artistic sense!)) The needs of the site and how it will work (planning) How can i judge how long it will take to complete a website? The site has CMS for adding and editing news, products, articles on the experience of the company. Also, they can edit team work, add Recreational Activities and a logo gallery with compressed psd download, and send messages to cpanel and to email. You are starting from scratch except JQuery and PHPmailer. How can I estimate how long the job will take, and how can I calculate the required time to finish any new projects? I'm so sorry for many scattered questions, but I'm in my first experiment and I want to take benefits from the great experience of those who have it.

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• Open World Day 2

  - by Antony Reynolds

  A Day in the Life of an Oracle OpenWorld Attendee Part III My second full day started with me waking up and realising that I was supposed to meet my friend Tejas Joshi (co-author of the Oracle Exalogic Elastic Cloud Handbook) at the station in 20 minutes!  Needless to say I didn’t make it, but then I felt better later when I found out he had caught the wrong shuttle bus and ended up at the airport instead of the BART! The morning was spent in the Authors Seminar arranged to give authors a whirlwind tour of Oracle Product updates and strategy plans.  It was useful to see what was happening in areas I knew little or nothing about.  In the afternoon I wandered around Java One, a very different show to OpenWorld with much more bleeding edge stuff and just plain blue sky thinking.  Of course who couldn’t love a show with a full size Duke wondering around and available for photographs. Attended a presentation on a highly available Weblogic JMS environment wich did a great job of laying out to architect a highly available solution. Dinner with customers and then collapsed exhausted into bed!

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• Opportunities in Development in our Swedish office

  - by anca.rosu

  Hi everyone, my name is Henrik and I joined the JRockit group in 2004. Before that my background was Microsoft, as both a Test Competence lead and as a Program Manager. As an Engineering Manager at Oracle I lead a team of 11 developers. I focus on people management and the daily operations of the department with a heavy focus on interaction and dependencies between the groups and departments here at the Stockholm development site. I also make sure my team deliver on our commitments. I would like to give you a brief summary of the Oracle JRockit team: -The development group in Stockholm delivers several products for the Oracle Fusion Middleware stack. Our main products are JRockitVE which allows you to run a Java Virtual Machine without an operating system, the JRockit Java Virtual Machine which is the default jvm for all Oracle middleware products, and the JRockit MissionControl, a set of tools that allows developers to monitor their applications at runtime and perform advanced latency analysis as well as in-production memory leak detection etc. -The office has several departments focusing on different aspects of the product development process, not only to build features and test them but everything from building the infrastructure needed to automatically build and test the products to sustaining engineering that tracks down bugs in customer systems and provide them with patches. Some inspirational lines around what the Oracle JRockit group can offer you in terms of progress, development and learning: - It is a unique chance to get insight and experience building enterprise class software for one of the worlds largest software companies. Here there are almost unlimited possibilities for the right candidate to learn about silicon features and how to implement support for this in software, and to compile optimizations. The position will also give insight into the processes needed to produce software at this level in the industry. If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com. Technorati Tags: Development,Sweden,Jrockit,Java,Virtual Machine,Oracle Fusion Middleware,software

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• How not to suffer from ideologists when you're a pragmatic person?

  - by Lukas Eder

  My story: I'm a pragmatic person. Sometimes, the most simple solution to a problem to get the job done is the one that fits best for me, if its not an utter blasphemy and reproach to any design principles. Check out my answer to this question on stackoverflow. Simple. Works. Was accepted. Could be improved. Is clearly not perfect. And along comes this guy. He downvotes me, comments on the question how his answer is better, more accurate etc and calls me "plain wrong". Reminds me of this comic strip. :-) While on stackoverflow I can laugh at these things because those people are far away, in the real world I'm suffering from ideologies every now and then. Heck, I'm not creating a miracle piece of software, I need to keep that huge legacy thing running, and it's an adventure to me every day. I don't have the time or passion to beautify my code (or other people's code) to that extent. My question(s): How do you deal with ideologies / ideologists, when you're a pragmatic person? How do you deal with pragmatism / pragmatists, when you're an ideologic person? I'm interested in both point of views. Tell me your experience. But please, be fair, somewhat objective, and understand that you may NOT be entirely correct and your opinion is NOT the only true one... :-)

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• My search what the Cloud will mean for my Work

  - by Kay Sellenrode

  Since I finished my MCM Exchange 2007 training back in April 2009 I’m struggling with the Cloud. I know it will change the way we do things today, but how will it affect my work. My work is Exchange consultancy mostly in the Netherlands, but more and more across the globe.   In my job as a consultant I noticed last year that a large percentage of my customers showed interest in the cloud services available today. But in most situations it seemed that it wasn’t the right time for them to switch to a cloud service at this moment. Right now I’m helping one of my customers is exploring Exchange online and it looks like they will switch over from their on-premise Exchange solution. This made me more than ever realize that I need to do something to not miss the boat.     With Office 365 coming this year, my idea is that Cloud services will take off from now. Also I’m sure that quite some customers will expect me to help them with their decision between the cloud and the on premise solution. So in the next months I will explore all the possibilities of Office 365, but also some of the competition in this field.   In my search for what the cloud will mean for me and my customers, I will go over all the aspects of the offered solutions. Any help in my search is always welcome. I’m looking forward to ideas people have around the cloud and how it will change the IT environment, especially in the Unified communications field.   Next week I will post my first article about my experiences with the cloud until now.

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• chrome memory and cpu footprint

  - by nmizar

  I've searched the forums for an answer but I couldn't find quite the answer I was looking for [1] , so I thought I it could as well be of interest to more people around here. I carry out a big part of my job on the browser (or for the browser, if you want to put it that way). I tend to use Chrome, because it's got natively many of the newest features that I need (DevTools stuff, mainly but not only). BTW, I'm usually running the last available Chrome version/build on a desktop Vaio with 4GB RAM and dual core CPU and Ubuntu 12.04 as distro and Gnome as window manager. So, I was curious about a) why does Chrome spawn so many threads even opening only three of four tabs and b) is there any way to allocate more memory to Chrome to prevent its performance from degrading? Thanks in advance, Nacho PS [1] I found threads about Chrome freezing or running out of memory but not about the reasons for this being so or for avoiding it to happen. PPS Of course, I could always buy a newer and more capable machine and that is exactly what I'm trying to evaluate: is this a question of outdated hardware or the problem will keep appearing on any (decently but not hugely sized) machine?

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• The Exceptional EXCEPT clause

  - by steveh99999

  Ok, I exaggerate, but it can be useful… I came across some ‘poorly-written’ stored procedures on a SQL server recently, that were using sp_xml_preparedocument. Unfortunately these procs were  not properly removing the memory allocated to XML structures – ie they were not subsequently calling sp_xml_removedocument… I needed a quick way of identifying on the server how many stored procedures this affected.. Here’s what I used.. EXEC sp_msforeachdb 'USE ? SELECT DB_NAME(),OBJECT_NAME(s1.id) FROM syscomments s1 WHERE [text] LIKE ''%sp_xml_preparedocument%'' EXCEPT SELECT DB_NAME(),OBJECT_NAME(s2.id) FROM syscomments s2 WHERE [text] LIKE ''%sp_xml_removedocument%'' ‘ There’s three nice features about the code above… 1. It uses sp_msforeachdb. There’s a nice blog on this statement here 2. It uses the EXCEPT clause.  So in the above query I get all the procedures which include the sp_xml_preparedocument string, but by using the EXCEPT clause I remove all the procedures which contain sp_xml_removedocument.  Read more about EXCEPT here 3. It can be used to quickly identify incorrect usage of sp_xml_preparedocument. Read more about this here The above query isn’t perfect – I’m not properly parsing the SQL text to ignore comments for example - but for the quick analysis I needed to perform, it was just the job…

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• What expectation should I have of South African web development rates / duration? [closed]

  - by Warren van Rooyen

  I am a developer but only intend on doing the front-end work for getting Reddit-like upvote / downvote functionality going on an upcoming site I'm building. I have never had to contract a developer for back-end work to implement code for me so I am quite in the dark on how much I should expect to pay and how long it could take to get the site going. I could be taken for a ride as the developer could distort the time it would take at a seemingly regular rate (hourly/day) or could otherwise distort their rate. Please could you give me help on this. I know you need some guidance on the nature of the site so here it is. I have a Reddit type template with CSS and PHP included. I then downloaded Pligg code that's intended to do the job of the Reddit upvote downvote functionality. How long would a developer roughly need to unite the theme and front end with the back-end functionality? I do understand it's not a lot of info but I'm sure you're experienced enough to have an instinct for the size of the project. Also, should I work on an hourly/day rate/ project payment agreement?

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• Using Google App Engine to Perform World Updates vs an Authoritative Server

  - by Error 454

  I am considering different game server architectures that use GAE. The types of games I am considering are turn-based where the world status would need to be updated about once per minute. I am looking for an answer that persuades me to either perform the world update on the google servers OR an authoritative server that syncs with the datastore. The main goal here would be to minimize GAE daily quotas. For some rough numbers, I am assuming 10,000 entities requiring updates. Each entity update would require: Reading 5 private entity variables (fetched from datastore) Fetching as many as 20 static variables (from datastore or persisted in server memory) Writing 5 entity variables Clients of the game would authenticate and set state directly against GAE as well as pull the latest world state from GAE. Running the update on GAE would consist of a cron job launched every minute. This would update all of the entities and save the results to the datastore. This would be more CPU intensive for GAE. Running the update on an authoritative server would consist of fetching entity data from the GAE datastore, calculating the new entity states and pushing the new state variables back to the datastore. This would be more bandwidth intensive for the datastore.

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• Book: DevOps for Developers

  - by Tori Wieldt

  We all know development and operations often act like silos, with "Just throw it over the wall!" being the battle cry. Many organizations unwittingly contribute to gaps between teams, with management by (competing) objectives; a clash of Agile practices vs. more conservative approaches; and teams using different sets of tools, such as Nginx, OpenEJB, and Windows on developers' machines and Apache, Glassfish, and Linux on production machines. At best, you've got sub-optimal collaboration, at worst, you've got the Hatfields and the McCoys.  The book DevOps for Developers helps bridge the gap between development and operations by aligning incentives and sharing approaches for processes and tools. It introduces DevOps as a modern way of bringing development and operations together. It also means to broaden the usage of Agile practices to operations to foster collaboration and streamline the entire software delivery process in a holistic way. Some single aspects of DevOps may not be new, for example, you may have used the tool Puppet for years already, but with a new mindset ("my job is not just to code, it's to serve the customer in the best way possible") and a complete set of recipes, you'll be well on your way to success. DevOps for Developers also by provides real-world use cases (e.g., how to use Kanban or how to release software). It provides a way to be successful in the real development/operations world. DevOps for Developers is written my Michael Hutterman, Java Champion, and founder of the Cologne Java User Group. "With DevOps for Developers, developers can learn to apply patterns to improve collaboration between development and operations as well as recipes for processes and tools to streamline the delivery process," Hutterman explains.

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• How to analyze data

  - by Subhash Dike

  We are working on an application that allows user to search/read some content in a particular domain. We wanted to add some capability in the app which can suggest user some content based on the usage pattern (analyze data based on frequency and relevance). Currently every time user search or read something we do store that information in backend database. We would like to use this data to present some additional content to user. Could someone explain what kind of tools will be required for such a job and any example? And what this concept is called, data analysis? data mining? business intelligence? or something else? Update: Sorry for being too broad, here is an example SQL Database (Just to give an idea, actual db is little different with normalization and stuff) Table: UserArticles Fields: UserName | ArticleId | ArticleTitle | DateVisited | ArticleCategory Table: CategoryArticles Fields: Category | Article Title | Author etc. One Category may have one more articles. One user may have read the same article multiple times (in this case we place additional entry in the user article table. Task: Use the information availabel in UserArticle table and rank categories in order which would be presented to user automatically in other part of application. Factors to be considered are frequency and recency. This might be possible through simple queries or may require specialized tools. Either way, the task is what mention above. I am not too sure which route to take, hence the question. Thoughts??

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• Evaluating a Programmer for Startup

  - by HelpJ

  Hi, I have sorted through the previous questions and couldn't find a specific answer to the following (and thank you in advance): I have fully developed my idea on paper and am looking to move forward with it, create it, and grow it. Since I am non-technical, I am looking to either partner or employ (I would pay for his/her services) for a very talented and well-rounded programmer to help create and develop the project. I am looking for someone that can act as a IT manager/CTO and get the job done while I use my resources to develop and deploy the strategy, deal with the business side of things, raise capital, grow, etc. However, due to my lack of IT knowledge, it is always hard for me to differentiate between a good and bad programmer and therefore only find out if he/she is good or not when it is too late. So my question that I have been asking everyone around me is "How do I assess whether the programmer is good or not if I cannot evaluate them myself?" and "Is there any website that reviews and rates programmers?" I have asked many to refer me to talented programmers but all are either not local (important for me to work side by side with them), happily employed or working on their own startup. I have also asked these programmers to help me find others but none seem to be able to help. Any help would be extremely appreciated. Thank you so much, HelpJ

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• Coda-like experience for Ubuntu

  - by Dillon Gilmore

  I'm a web developer who's going to transition from using Mac OS X to Ubuntu. I've been using Coda for some time, only because it makes web development easy. I know a full fledged app isn't available for Linux, but would like to know about apps that specialize in the same tasks that Coda offers. I plan on switching to Vim for code editing, I'm extremely proficient and will install the Janus plugin and be good to go for editing code. One thing that makes editing on Coda so amazing is its extremely good at SFTP, you can drag and drop files and/or folders from your local drive to the server. Also, you can edit code directly on the server. The problem here, is that using Vim I don't know of a way to edit code on a remote server, while using my own Vim settings and plugins. To solve this, I would like to know of a good SFTP client OR a good SFTP CLI. A CLI that could synchronize your files after a file has been modified would be perfect, but not necessary. Now, one of the biggest and best features of Coda is its ability to view your databases. You get to create a database, create tables, add stuff, delete stuff and view the contents of the table (all this without writing a single SQL statement). I will admit that databases are my weak point, but is a very important part of my job. If there is a tool that specializes in databases would be perfect. I wouldn't prefer to use the command line for database stuff, but if there is a CLI for databases that I'm missing could potentially be useful. So I guess I'm asking for two things. A tool that makes databases easier to visualize and a tool that assists in pushing my local code to a server.

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• Introducing a (new) test method to a team

  - by Jon List

  A couple of months ago i was hired in a new job. (I'm fresh out of my Masters in software engineering) The company mainly consists of ERP consultants, but I was hired in their fairly small web department (6 developers), our main task is ERP/ecom integration (ERP-integrated web shops). The department is growing, and recently my manager asked me to start thinking about introducing tests to the team, i love a challenge, but frankly I'm a bit scared (I'm the least experience member of the team). Currently the method of testing is clicking around in the web shop and asking the customer if the products are there, if they look okay, and if orders are posted correctly to the ERP. We are getting a lot of support cases on previous projects, where a customer or a customer's customer have run into errors, which - i suppose - is why my manager wants more structured testing. Off the top of my head, I though of some (obvious?) improvements, like looking at the requirement specification, having an issue tracker, enabling team members to register their time on a "tests"-line on the budget, and to circulate tasks amongst members of the team. But as i see it we have three main challenges: general website testing. (javascript, C#, ASP.NET and CMS integration tests) (live) ERP integration testing (customers rarely want to pay for test environments). adopting a method in the team I like the responsibility, but I am afraid that I'm in a little bit over my head. I expect that my manager expects me to set up some kind of workshop for the team where I present some techniques and ideas and where we(the team) can find some solutions together. What I learned in school was mostly unit testing and program verification, not so much testing across multiple systems and applications. What I'm looking for here, is references/advice/pointers/anecdotes; anything that might help me to get smarter and to improve the current method of my team. Thanks!! (TL;DR: read the bold parts)

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• Using position function for accessing particular node when using While Activity in SOA 11.1.1.5

  - by AJ

  Hi If you are using while activity in SOA Suite 11.1.1.5 and within loop you have a requirement to access repeating node of XML. You might need to use below XPATH expression for accessing the node. Here is the XML that I am using for this example <?xml version='1.0' encoding='UTF-8'?> David DemoJob 1 2012-04-15 40000 0 10 Steve TestJob 1 2012-04-15 40000 0 10 Here you can notice that Emp node is repeating i.e. EmpCollection node will contain multiple employees. Now in loop one of assign activity you need to access a particular node for e.g. For first time loop runs you want to access first node and second time second node and so on. You need to make use of postion() function like bpws:getVariableData('Receive1_Read_InputVariable','body','/ns4:EmpCollection/ns4:Emp[position()=$loopCounter]/ns4:job') Please Note: Here loopCounter is a variable that we have created of type xsd:int and prior to loop we have initialized a value of 1. Loop will run depending on the number of Emp nodes present at runtime. For that in while Activity you can use below XPATH expression ora:countNodes('Receive1_Read_InputVariable','body','/ns4:EmpCollection/ns4:Emp')=bpws:getVariableData('loopCounter') Do let me know in case of any issues or concern. Cheers AJ

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• Fujitsu Raku-Raku SmartPhone: Japanese Digital Seniors UX Insight from @debralilley

  - by ultan o'broin

  Super blog posting on the super-important subject of digital inclusion by Oracle partner Fujitsu appstech maven and Oracle Applications User Experience FXA-er and ACE Director Debra Lilley (@debralilley). Debra tells us how Fujitsu is enabling digital inclusion for older mobile users in Japan with their  Raku-Raku (??????. ????)smart phone: Fujitsu Raku-Raku - My UX Homework (Raku-Raku means easy or comfortable in Japanese). There are UX mobile, social media, and methodology takeaways there for us in Debra's blog. Fujitsu Raku-Raku Smartphone Demo  I encourage you to read Debra's blog. In it, she makes reference to a tailored social media experience for those digital seniors (???????) as they'd be called in Japan (UK and Ireland uses the term silver surfers). You can find that online experience here. Online Community site for Fujitsu Raku-Raku Smartphone Digital Seniors (English translation via Google Translate) It's an important reminder that UX is global sure, but also that worldwide accessibility and digital inclusion are priorities too for UX. It's vital that we understand such aspects of technology adoption and how the requirements of different categories of technology users can be met. Oracle is committed to providing the best possible user experience for enterprise users of all ages and abilities. That means talking with all sorts of people worldwide and understanding how and why they want to use our technology and what their context of use is. You can read more about Oracle's accessibility program on our corporate website. Proud to say I prompted a few questions in Japan all the way from Ireland. So, UX is not only global but you can drive UX research globally too without ever leaving home. Brilliant job, Debra. Here's to more such joint research creativity and UX collaborations worldwide between us. Wondering where we might go next? And what a fun way to do things too!

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• Best industry to work for as a developer.

  - by The Elite Gentleman

  Hi guys, Hmmm, StackOverflow now warns me of: "The question you're asking appears subjective and is likely to be closed." I've been an avid java (J2SE, JEE) developer for over 5 years now (and I'm not complaining, even though I want to go back to Delphi & C++). My contract has just ended and I'm wondering of possible job to further tackle. I've done banking and insurance industry for all my career (with 1 year on a Fortuner 500 company) and pretty much, banking is the slowest (and boring) industry to work for (IMHO) since they're strict in their business practices (fair enough). The upside is that they pay. My question is: What is the best industry for a developer, who tends to get bored relatively quickly, to work for? Is it also worthwhile for me to do consultancy (and if so, what type of consultancy)? PS There's no gaming industry in South Africa, so suggesting it requires that I have to travel to a country where gaming is alive! I don't see the Community Wiki checkbox, so I don't know how to make this a wiki.

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