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• RAM module randomly stopped working

  - by nhinkle

  My laptop is a Dell Inspiron e1505. It came with 2x512 MB of RAM installed, and about a year and a half ago I decided to upgrade it to 2x1 GB. I bought two 1GB memory modules from newegg and installed them, and all worked fine. Just last night my laptop was working fine; this morning I booted up and there was a BIOS warning saying "amount of system memory has changed". I tried reseating the modules, but that didn't fix it. Then I removed each one individually, and determined that one of the sticks appears to no longer be working. This happened very abruptly - I hadn't noticed any problems which might have been indicative of impending failure. Does anybody have any clue what may have caused this, and if there's any hope of making it work again? The memory only had a 30 day warranty, so I can't RMA it.

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• PC with 2 RAMs of different frequencies (1GB 533MHz + 2GB 667MHz) showing only 2GB RAM

  - by srinivas

  I have 6 years old PC with 1.25GB (1GB + 256MB) of DDR2 533MHz RAM. As computer has become very slow and memory usage reaching its limits most of the times, i decided to upgrade RAM. But unfortunately, im not finding retailers selling DDR2 533Mhz RAM near my area. Since I was not sure mixing up RAMs of different frequencies, i searched in web. Most results said they can be mixed but computer would run at lower frequency of the 2 RAMs. So I bought 2GB DDR2 667Mhz RAM expecting my pc to have 3GB RAM running at 533 MHz. But computer properties page shows only 2GB RAM. BIOS settings too show the slot with 2GB 667MHz as ACTIVE and other slot with 1GB 533MHz as "NOT INSTALLED". When I removed 2GB RAM, they computer shows only 1GB RAM. So for some reason, 1GB RAM is not getting detected/used. What is the problem here? thanks in advance.

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• PC reboots spontaenously: debugging tips

  - by aaron

  I swapped my core 2 duo for a quad core recently, and generally things run fine, but every now and then my computer just restarts. I don't even get a blue screen (Vista 32). Core temp isn't a problem. My thinking is that my power supply is inadequate, but I haven't been able to test that (one idea was to under clock the cpu to see if that helped, but going up in speed was the only simple thing to do in the BIOS) Two cases where I semi-consistanly get problems: - Borderlands windowed after some period of time (and some other games, but Borderlands does it pretty regularly) - watching a video (e.g. quicktime/vlc) and having another video running Another thought is non-cpu heat? Maybe the graphics card? Any thoughts on how to track this down appreciated. Thanks!

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• Text template or tool for documentation of computer configurations

  - by mjustin

  I regularly write and update technical documentation which will be used to set up a new virtual machine, or to have a lookup for system dependencies in networks with around 20-50 (server-side) computers. At the moment I use OpenOffice Writer with text tables, and create one document per intranet domain. To improve this documentation, I would like to collect some examples to identify areas where my documents can be improved, regarding general structure and content, to make it easy to read and use not only for me but also for technical staff, helpdesk etc. Are there simple text templates (for example for OpenOffice Writer) or tools (maybe database-driven) for structured documentation of a computer configuration? Such a template / tool should provide required and optional configuration sections, like 'operating system', 'installed services', 'mapped network drives', 'scheduled tasks', 'remote servers', 'logon user account', 'firewall settings', 'hard disk size' ... It is not so much low-level hardware docs but more infrastructure / integration information in these documents (no BIOS settings, MAC addresses).

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• How to disable the green power light on the Sony Vaio

  - by sri

  The Sony Vaio's green power light is extremely bright and very distracting! I can't even look at the screen without this power light being in my view!! Is there any way to disable it or reduce its intensity? Googling for "sony vaio disable green power light" (and similar combinations) didn't provide anything useful. I tried booting into the BIOS, but it didn't have an option for this. Also, the Viao Command Center didn't have any on it. I guess sticking a tape over the LED is the only option? Any help is greatly appreciated! Thanks!

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• Updating windows xp hard drive controller from ubuntu live disk

  - by Joel

  The problem: When booting, I get a blue screen shortly after the Windows XP logo splash screen. The error code is 7b, and the second hex number is 0xC0000034. Based on this link (item 7) it appears the driver should be updated. Oddly, I made no changes to the drivers recently. I suspect it was something in a windows update or the newest upgrade of my antivirus (eset). But I digress. The BSOD makes me unable to boot into Windows at all, so I can't update the driver from there. I've run various bios-level diagnostics (including full surface scan) and the hd looks good. I'm also able to boot to an old ubuntu disk and read files from the hd. The question: Based on the above, it appears that I need to update the Windows hard drive controller from the ubuntu live disk. How do I do that?

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• Windows 8 Secureboot: How do you bootup from another device such as cd/dvd drive or usb flash etc.?

  - by Victor T.

  On PC's and laptops running an older OS, this is just a simple matter of going into the BIOS and setting the boot sequence and putting the boot cd/dvd in the drive. In many cases you can even just hit one of the F* function keys to bring up the boot sequence menu on-the-fly during POST. The main problem I'm running into is that other devices besides the primary HD is disabled when SecureBoot is enabled. So far the only way I've gotten it to work is to disable SecureBoot and enable something called legacy mode. Needless to say this make it difficult to boot things like OS recovery tools, PartitionHD backups, Linux LiveCD's and a bunch of others. Is there another procedure for doing this since it seems to mess up the Windows 8 install? By mess up I mean that after re-enabling SecureBoot and starting Windows 8 normally, the OS goes into a 'preping repair phase' for some reason that takes forever to complete before getting into a usable desktop.

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• Server reboots every 4.5-5.5 minutes...

  - by Andy

  Hi, I've recently installed a server in colocation, and my server is rebooting every 4.5-5.5 minutes. Regardless of the OS I run, it reboots. I have all ECC memory in the server, so it should correct errors if there is a bad bit in the memory, right? It's weird because it always happens about 4.5-5.5 minutes after bootup. My motherboard is a Supermicro X8DTL-iF. I read on a blog that another person had the problem, and supermicro recommended to do a BIOS update. Is this the right course of action?

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• ASUS EeePC 1001PX, hard disk clicking in Ubuntu Maverick

  - by MeanEYE

  I just received my new Asus EeePC 1001px netbook. After installing Ubuntu 10.10 on it, I've noticed that my hard drive is making a clicking noise. Now this is not a loud clicking noise nor it's constant (only sounds occasionally and when hard disk is not writing or reading anything). Another strange thing is, this only happens when netbook is using battery power, the moment I plug in AC power clicking stops. Additionally I noticed that when I go into BIOS I can hear the click only once, same thing happens if I boot Ubuntu from USB. That led me to believe the problem is within operating system. I did all the surface scans and SMART tests and everything seems to be fine. Now noise sounds like heads are trying to "park" themselves so I tried disabling "spin down" option in Power Management but it didn't help. Any idea?

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• How to make XP install ubuntu from USB?

  - by Apoorv

  I want to install ubuntu on my PC which is running windows XP right now. I have made my pen drive bootable and have loaded Ubuntu on it. When I insert the pen drive at the time of booting of my PC, nothing happens and windows XP starts normally instead of asking me if I want to boot from my pen drive. Also when, I entered my BIOS setting to change the boot order there was no option of pen drive as a boot device. Please suggest me a way to install the OS using my already made bootable pen drive. And there's no problem with my pen drive cause I have tried it on my friends PC and it worked normally. Thanks in advance

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• Fujitsu Siemens V6535 laptop doesn't wake up - crash when going into standby?

  - by marc

  I'm having trouble with my laptop (Fujitsu Siemens model V6535). It runs Windows 7, and after I upgraded from Vista I've noticed something that makes me really angry. When my laptop goes into Standby, the power LED changes to red and starts blinking (standby mode). When I push the power button to wake it up it, the blinking LED changes to green but nothing else happens. Nothing on the display, no HDD sound. When I press the power button for a few seconds and then try turn it on again, it doesn't display anything. I have to unplug the charger, shut it off, and power it on again without the power cable. Then it starts working. A few days ago I upgraded the BIOS to the newest version, but it doesn't help. Does anyone have any idea what can be wrong?

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• How would you diagnose an integrated network card that doesn't show up on the device list?

  - by Tomer Gabel

  I've been setting up a server based around a Gigabyte GA-G33M-DS2R motherboard (G33, PCH9R with integrated Realtek 811B network device. I've enabled it in the BIOS, but it doesn't show up in the pre-boot PCI device list, isn't recognized by Windows (even after installing the chipset and networking drivers) and doesn't even show up via lspci. I've tried cycling power, disabling, cycling again, enabling, cycling again etc. to no avail. I'm sort of at a loss at this point; the board isn't under warranty anymore, but I'd rather not have to replace it. Any advice would be greatly appreciated...

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• Laptop goes black after a minute or so

  - by ZEDA-NL

  I have a laptop that is behaving strangely. When I turn it on, it does everything what it is supposed to do, but after a minute or so I hear a Click and all goes black. It's like it turns off the power. It doesn't matter what the laptop is doing. It also happens when it's just waiting in the Bios setup menu. Has someone experienced this before? Can it be the power supply? Can it be a cooling problem? Any ideas? By the way, it's a Compaq Presario Laptop, maybe 3 years old already.

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• Access RAID configuration in x3550M2

  - by Mike B

  I'm trying to configure RAID in a IBM x3550 M2 server. I can't find any messages on boot about any hotkey to access the configuration utility. I wasn't able either in BIOS. The card is a on board LSI 1068e. I can't find the original CD's shipped with the server, but I downloaded Server Guide 9.21 from IBM web. Booted with that, and only getting stuck at "Windows loading"p. Tried with a 8.? version from a x3550 (M1), but it was less useful. Although I do not consider myself an expert, I'm starting to feel like a newbie luser. Any help?

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• HP laptop won't recognize wireless adapter

  - by Dennis Williamson

  I have an HP Pavilion dv6400 series laptop with an NVidea chipset which is the subject of a class action lawsuit. The symptom (PDF) that I'm experiencing is that the system fails to recognize that there is a wireless adapter installed. It doesn't appear in Device Manager. Is there some way, short of installing a new adapter, that I can work around this problem? The system is running Windows Vista Home and has the latest BIOS (F42) and Windows updates and drivers. See this related question where I ask how to use an old Windows Mobile phone as a Wi-Fi (not cellular data) tether.

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• Blinking motherboard power LED

  - by Corey D

  I was just rebuilding an old desktop PC to be used as a HTPC and the LED on the motherboard that indicates when there is power is blinking fairly rapidly. The only way I can get the machine to boot is to press the power button immediately after plugging it in, and even then I cannot make it into the BIOS. The power supply has more than enough juice to power all of the components, and is from a reputable manufacturer. The motherboard is an Asus and is about 4.5 years old. Is my power supply hosed? Or is it my motherboard?

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• Pendrive not working on USB port - USB2 Enhanced Host Controller - 27CC

  - by user1664417

  I have a situation here, is kind of weird. Situation as below: If i enable the 'Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC' , then my pc will not be able to read any USB stick/pendrive, but usb port work fine with keyboard and mouse. If I disable the device driver, then all kind of pendrive can be read. Below is What i have done : 1) try the same pendrive on other pc, it work like charm. 2) try others pendrive on issue pc, same problem, but it work fine in others pc. 3) try all the port, including the port that connected to mouse n keyboard. 4) update the driver version. 5) restore default setting of usb in bios Please help to solve these issue if anyone experience it before. Many thanks.. :

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• windows 7, slow keyboard

  - by dwight kelly

  I am using Windows 7. the keyboard requires appoximately 1 second of hold down before it sends the letter. the pc wil click once at the 1/2 second then at 1 second the letter will show up. I thought the keyboard was bad and I purchased a new one (usb) and the same thing happened. I pulled out an old ps/2 keyboard, and the same thing. I booted the pc up and went into bios. the keyboard works fine there. I tried unninstalling and reinstalling the drivers, no change please advise

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• How to charge an iPhone on a Windows PC without Installaing iTunes

  - by Martin Hollingsworth

  I want to be able to charge my iPhone on my work computer, which is running Windows Server 2008 SP1 64-Bit. When I plug the iPhone in with the USB cable, it will not charge. Windows attempts to locate a driver for the device but only comes up with a generic Camera device and even if I allow that to be installed, the iPhone still does not charge. I have checked the computer's BIOS settings and did not find anything relating to power on the USB devices. I also tried this on ports at the back of the computer in addition to those on the front. The PC is a Dell Optiplex 780. As far as I can tell USB devices do not charge unless Windows has installed an appropriate driver. Since it is a work computer I do not want to install iTunes which does include a driver. I have a workaround that I will post as an answer for reference.

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• Power supply issue? New Radeon5850's fan runs at full speed and PC doesn't boot.

  - by Kris

  I recently bought a new ASUS EAH5850 graphics board. I installed it a custom PC which had an ASUS p5n-e SLI mobo along with a 500w Thermaltake W0093RU power supply. Sometimes when doing a cold boot the 5850's fan will run at full speed and the PC will not boot. Powering off by holding down the power button and powering back on sometimes remedies the situation and everything boots normally. Warm reboots also never seem to have problems. For some reason though cold boots almost always do. Another issue I notice is that when the PC does boot normally it takes longer (+30 secs) to POST than with my last video card. I flashed the mobo with the latest available BIOS but it had no effect. Is my problem a power issue or incompatible motherboard or something else I'm missing?

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• Is Lojack preinstalled on Dell's laptops?

  - by Blorgbeard

  I'm looking at buying a Dell Studio 15 or similar. Unfortunately, they all seem to come with Lojack software included and no option to take it out of the build. I really do not want this software installed on my laptop. It sounds really abusable, and hard to get rid of once installed - it hides in your BIOS and survives reinstalls, etc. Does anyone know whether Lojack comes preinstalled on this machine, or if they just ship you a disc, which could subsequently be broken in half and/or microwaved into submission?

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• md5sum of large files gives different results sometimes

  - by Emanuele

  I have an AMD quad core, 8 gb RAM, 1 SSD EXT2 (2 months old), 2 HDD EXT4, approximately 1 year old. I'm using Ubuntu 10.04 x86-64 and when I compute the md5sum of large files (9 GB) sometimes I get different values than the one stored on a reference file. Upon restarting and switching off the PC then I get the expected results no matter how many times I repeat it. But this is random. I've turn on ECC (the fastest possible settings) and the issue seems to be rarer, but I've run memtest86+ for 6+ hours without a glitch (and with ECC off!). Any idea? Should I update the BIOS of my motherboard (Asus EVO-something...don't remember it now)? I've tried all the rest apart this, but genuinely don't know what to do anymore... Any suggestion is appreciated!

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• Installing Chrome OS on HP Pavilion

  - by Lenny K

  Trying to install Chrome OS on HP Pavillion tx1000. I changed the BIOS to boot from USB before hard drive, and created a bootable USB drive (SanDisk Cruzer 4GB). No matter how many ways I try to make the USB drive, the laptop hangs on the startup screen, and trying to open the Boot Order Options freezes on "Fixed disk 0: ...". On the other hand, without the USB plugged in, the computer continues, and displays "Initialized Mouse", and then onto the Boot Order Options. If you let it boot normally from the beginning, it starts up fine into Windows Vista. I am using Hexxeh's Chrome OS build. Here are the different methods I've tried for making the Bootable USB Drive: Hexxeh's Image Creator (for Mac) Making the USB device bootable (using these directions). I wrote the image using Win32DiskImager. Writing the image using Win32DiskImager (without making it bootable).

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• PC is randomly shutting off

  - by Bobby

  I have a PC which is randomly shutting off (the hard way, like someone pulled the plug). It's no heat problem, because this can happen after 2 minutes of operation or after 4 hours and I checked the temperature. It's also no problem of the operation system, because it will also do that while in BIOS. If it happens once, you can be sure that it will happen within the next hour another two or three times, and then it works again for over a week or even longer. Possible causes I've thought about so far are: Voltage Fluctuation Loose contact (already replugged all cables within the PC, no luck) Faulty PSU Maybe someone has more ideas to this? P.s.: I don't have the hardware specs with me right now, I'll post them as soon as I get them.

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• further troubleshooting on a p8z77 motherboard

  - by Journeyman Geek

  I just bought a brand now asus p8z77 motherboard with a intel 3770. Its currently not booting - the system powers up for half a second and then powers down, and the CPU error light shines. I've tried switching ram between slots, switching PSUs, updating the bios (which can be done sans processor or ram on this model). Power: The 8 pin power connector is definitely in place correctly, and I've tried swapping PSUs between a new seasonic m12, and a known good cheapie PSU Ram: Ram is in the recommended slot for single stick operation, and tried swapping between the two sticks of DDR3 I have. Processor: Its installed correctly as far as I can tell, no obvious bent pins on the motherboard. At this point I'm guessing I'll need to RMA something. Are there any 'definitive' tests I can try, short of swapping CPU and motherboard that would let me know it is the CPU? Can I actually trust the error light on the motherboard?

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