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• Constituent Experience Counts In Public Sector

  - by Michael Seback

    Businesses and government organizations are operating in an era of the empowered customer where service  and communication channels are challenged every day.  Consumers in the private sector have high expectations from purchasing gifts online, reading reviews on social sites, and expecting the companies they do business with to know and reward them.   In the Public Sector, constituents also expect government organizations to provide consistent and timely service across agencies and touch points.  Examples include requesting critical city services, applying for social assistance or reviewing insurance plans for a health insurance exchange. If an individual does not receive the services they need at the right time and place, it can create a dire situation – involving housing, food or healthcare assistance. Government organizations need to deliver a fast, reliable and personalized experience to constituents. Look at a few recent statistics from a Government focused survey: How do you define good customer service? 70 % improved services, 48% shortest time to provide information, 44% shortest time to resolve complaints What are ways/opportunities to improve customer service? 69% increased collaboration across agencies and 41% increased customer service channels Are you using data collected to make informed decisionsto improve customer service efforts? 39% data collection is limited, not used to improve decision making Source: Re-Imagining Customer Service in Government, 2012 Click here to see the highlights.  Would you like to get started – read Eight Steps to great constituent experiences for government.

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• Storing data offline with javascript

  - by Walker

  My question is about storing data offline and potentially whether I will need to bring in an outside programmer or could this be learned within a few weeks? The website I am working on will have an interface where users will login and go through a series of quizzes in the form of checkbox, drop down menus, and others. Each page/quiz area could have 20-100 total checkboxes in a series of 3-5 rows because of the comprehensive nature of course. This I can do - I know how to code the quiz and return a correct or incorrect answer based on each individual checkbox and present a cumulative score (ie: you got 57% correct). The issue lies in the fact that I would like to save the users results and keep them informed of their progress. When they complete all of the quizzes, I would like to have a visual output of their performance in each area. Storing the output from their results offline is where I think I may run into a problem with my lack of coding experience. I would also like to have a sidebar with their progress of each section (10-15) with a green percentage completion bar or a % correct which would draw from this. I have never had to code something that stores information like this offline - so back to my question - would it be better to learn the language needed or bring in a coder/developer for the back end stuff.

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• Why is purchasing Microsoft licences such a daunting task? [closed]

  - by John Nevermore

  I've spent 2 frustrating days jumping through hoops and browsing through different local e-shops for VS (Visual Studio) 2010 Pro. And WHS (Windows Home Server) FPP 2011 licenses. I found jack .. - or to be more precise, the closest I found in my country was WHS OEM 2011 licenses after multiple emails sent to individuals found on Microsoft partners page. Question being, why is it so difficult to get your hands on Microsoft licenses as an individual? Sure, you can get the latest end user operating systems from most shops, but when it comes to development tools or server software you are left dry. And companies that do sell licenses most of the time don't even put up pricing or a self service environment for buying the licenses, you need to have an hawk's eye for that shiny little Microsoft partner logo and spam through bunch of emails not knowing, if you can count on them to get the license or not. Sure, i could whip out my credit card and buy the VS 2010 license on the online Microsoft Shop. Well whippideegoddamndoo, they sell that, but they don't sell WHS 11 licenses. Why does a company make it so hard to buy their products? Let's not even talk about the licensing itself being a pain.

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• People != Resources

  - by eddraper

  Ken Tabor’s blog post “They Are not Resources – We Are People” struck a chord with me.  I distinctly remember hearing the term “resources” within the context of “people” for the first time back in the late 90’s.  I was in a meeting at Compaq and a manager had been faced with some new scope for an IT project he was managing.  His response was that he needed more “resources” in order to get the job done.  As I knew the timeline for the project was fixed and the process for acquiring additional funding would almost certainly extend beyond his expected delivery date, I wondered what he meant.  After the meeting, I asked him what he meant… his response was that he needed some more “bodies” to get the job done.  For a minute, my mind whirred… why is it so difficult to simply say “people?”  This particular manager was neither a bad person nor a bad manager… quite the contrary.  I respected him quite a bit and still do.  Over time, I began to notice that he was what could be termed an “early adopter” of many “Business speak” terms – such as “sooner rather than later,” “thrown a curve,” “boil the ocean” etcetera.  Over time, I’ve discovered that much of this lexicon can actually be useful, though cliché and overused.  For example, “Boil the ocean” does serve a useful purpose in distilling a lot of verbiage and meaning into three simple words that paint a clear mental picture.  The term “resources” would serve a similar purpose if it were applied to the concept of time, funding, or people.  The problem is that this never happened.  “Resources”, “bodies”, “ICs” (individual contributors)… this is what “people” have become in the IT business world.  Why?  We’re talking about simple word choices here.  Why have human beings been deliberately dehumanized and abstracted in this manner? What useful purpose does it serve other than to demean and denigrate?

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• Best practices in versioning

  - by Gerenuk

  I develop some scripts for data analysis in a small team. For the moment we use SVN, but not in a very structured way. We haven't even looked how to use branches even though we need this functionality. What do you suggest as the best practice to setup the following system: two code bases (core and plugins) versions can be incompatible to previous scripts sometimes individual features are being developed and not yet finished, while other fixes have to be done urgently to the code In the end we don't deliver the code as a package, but rather place the Python scripts in some directory (with version names?). Some other python script which serves as a configuration choses the desired version, sets the path to these libraries and then starts to import the modules. I saw stable releases to be named "trunk" so I did the same. However, no version numbers yet. Core and plugins are different repositories, however we have to match versions for compatibility. Can you suggest some best practices or reference to ease development and reduce chaos? :) Some suggested GIT. I haven't heard about it, but I'm free to change.

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• Should Developers Perform All Tasks or Should They Specialize?

  - by Bob Horn

  Disclaimer: The intent of this question isn't to discern what is better for the individual developer, but for the system as a whole. I've worked in environments where small teams managed certain areas. For example, there would be a small team for every one of these functions: UI Framework code Business/application logic Database I've also worked on teams where the developers were responsible for all of these areas and more (QA, analsyt, etc...). My current environment promotes agile development (specifically scrum) and everyone has their hands in every area mentioned above. While there are pros and cons to each approach, I'd be curious to know if there are more pros and cons than I list below, and also what the generally feeling is about which approach is better. Devs Do It All Pros 1. Developers may be more well-rounded 2. Developers know more of the system Cons 1. Everyone has their hands in all areas, increasing the probability of creating less-than-optimal results in that area 2. It can take longer to do something with which you are unfamiliar (jack of all trades, master of none) Devs Specialize Pros 1. Developers can create policies and procedures for their area of expertise and more easily enforce them 2. Developers have more of a chance to become deeply knowledgeable about their specific area and make it the best it can be 3. Other developers don't cross boundaries and degrade another area Cons 1. As one colleague put it: "Why would you want to pigeon-hole yourself like that?" (Meaning some developers won't get a chance to work in certain areas.) It's easy to say how wonderful agile is, and that we should do it all, but I'm somewhat of a fan of having areas of expertise. Without that expertise, I've seen code degrade, database schemas become difficult to manage, hack UI code, etc... Let's face it, some people make careers out of doing just UI work, or just database work. It's not that easy to just fill in and do as good of a job as an expert in that area.

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• Architectural approaches to creating a game menu/shell overlay on PC/Linux?

  - by Ghopper21

  I'm am working on a collection of games for a custom digital tabletop installation (similar to Microsoft Surface tables). Each game will be an individual executable that runs full-screen. In addition, there needs to be a menu/shell overlay program running simultaneously. The menu/shell will allow users to pause games, switch to other games, check their game history, etc. Some key requirements of the shell: it intercepts all user input (mainly multitouch) first before passing it on to the currently running game (so that it can, for instance, know to pop-up at a "pause" command); can reveal on arbitrary portions of the screen, with the currently running (but presumably paused) game still showing underneath, ideally with its shape/size being dynamic, to allow for creation of an animated in/out drawer effect over the game. I'm currently looking into different architectural approaches to this problem, including Fraps and DirectX overlays, but I'm sure I'm missing some ways to think about this. What are the main approaches I should be considering? (Note the table is currently being run by Windows PC, but it could potentially be a Linux box instead.)

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• How do I (quickly) let people know that software I am providing for free is not abandon-ware?

  - by blueberryfields

  As an independent, individual programmer: How do I let people very quickly know that I have not abandoned the software I've written and given away for free? That I am putting in the effort required to maintain and support my software to a professional level? When software written by one or two developers is available for free, or marked as open-source, usually the default assumption is that it's abandon-ware. This is usually a safe assumption - check out the answers to this question if you doubt it: Why do programmers write applications and then make them free?. There are lots of programmers who provide free and/or open-source tools which are not abandon-ware, though. If we're talking about large companies, ie Google, there's no real problem telling the difference between supported, live tools and software, and those which are abandoned or discontinued. A lively git repository isn't quick - users will have to be savvy enough to understand the repository and know where to look for it. Consistent marketing and community management take more time and effort than I can put in on my own. Also, if my software becomes popular/successful, I assume those will grow on their own, and be supported by power users in the community.

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• Generate a Word document from list data

  - by PeterBrunone

  This came up on a discussion list lately, so I threw together some code to meet the need.  In short, a colleague needed to take the results of an InfoPath form survey and give them to the user in Word format.  The form data was already in a list item, so it was a simple matter of using the SharePoint API to get the list item, formatting the data appropriately, and using response headers to make the client machine treat the response as MS Word content.  The following rudimentary code can be run in an ASPX (or an assembly) in the 12 hive.  When you link to the page, send the list name and item ID in the querystring and use them to grab the appropriate data. // Clear the current response headers and set them up to look like a word doc.HttpContext.Current.Response.Clear();HttpContext.Current.Response.Charset ="";HttpContext.Current.Response.ContentType ="application/msword";string strFileName = "ThatWordFileYouWanted"+ ".doc";HttpContext.Current.Response.AddHeader("Content-Disposition", "inline;filename=" + strFileName);// Using the current site, get the List by name and then the Item by ID (from the URL).string myListName = HttpContext.Current.Request.Querystring["listName"];int myID = Convert.ToInt32(HttpContext.Current.Request.Querystring["itemID"]);SPSite oSite = SPContext.Current.Site;SPWeb oWeb = oSite.OpenWeb();SPList oList = oWeb.Lists["MyListName"];SPListItem oListItem = oList.Items.GetItemById(myID);// Build a string with the data -- format it with HTML if you like. StringBuilder strHTMLContent = newStringBuilder();// *// Here's where you pull individual fields out of the list item.// *// Once everything is ready, spit it out to the client machine.HttpContext.Current.Response.Write(strHTMLContent);HttpContext.Current.Response.End();HttpContext.Current.Response.Flush();

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• How to implement behavior in a component-based game architecture?

  - by ghostonline

  I am starting to implement player and enemy AI in a game, but I am confused about how to best implement this in a component-based game architecture. Say I have a following player character that can be stationary, running and swinging a sword. A player can transit to the swing sword state from both the stationary and running state, but then the swing must be completed before the player can resume standing or running around. During the swing, the player cannot walk around. As I see it, I have two implementation approaches: Create a single AI-component containing all player logic (either decoupled from the actual component or embedded as a PlayerAIComponent). I can easily how to enforce the state restrictions without creating coupling between individual components making up the player entity. However, the AI-component cannot be broken up. If I have, for example, an enemy that can only stand and walk around or only walks around and occasionally swing a sword, I have to create new AI-components. Break the behavior up in components, each identifying a specific state. I then get a StandComponent, WalkComponent and SwingComponent. To enforce the transition rules, I have to couple each component. SwingComponent must disable StandComponent and WalkComponent for the duration of the swing. When I have an enemy that only stands around, swinging a sword occasionally, I have to make sure SwingComponent only disables WalkComponent if it is present. Although this allows for better mix-and-matching components, it can lead to a maintainability nightmare as each time a dependency is added, the existing components must be updated to play nicely with the new requirements the dependency places on the character. The ideal situation would be that a designer can build new enemies/players by dragging components into a container, without having to touch a single line of engine or script code. Although I am not sure script coding can be avoided, I want to keep it as simple as possible. Summing it all up: Should I lob all AI logic into one component or break up each logic state into separate components to create entity variants more easily?

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• JCP 2012 Award Nominations are now open!

  - by heathervc

  The 10th JCP Annual Awards Nominations are now open until 16 July 2012. Submit nominations to [email protected] or use form here. The Java Community Process (JCP) program celebrates success. Members of the community nominate worthy participants, Spec Leads, and Java Specification Requests (JSRs) in order to cheer on the hard work and creativity that produces ground-breaking results for the community and industry in the Java Standard Edition (SE), Java Enterprise Edition (EE), or Java Micro Edition (ME) platforms. The community gets together every year at the JavaOne conference to applaud in person the winners of three awards: JCP Member/Participant of the Year, Outstanding Spec Lead, and Most Significant JSR. This year’s unveiling will occur Tuesday evening, 2 October, at the Annual JCP Community Party held in San Francisco.  Nominate today...descriptions of the award categories for this year: JCP Member/Participant Of The Year - This award recognizes the corporate or individual member (either Member or Participant) who has made the most significant positive impact on the community in the past year. Leadership, investment in the community, and innovation are some of the qualities that EC Members look for in voting for this award. Outstanding Spec Lead - The role of Spec Lead is not an easy one, and the person who takes that responsibility must be, among other things, technically savvy, able to build consensus in spite of diverse corporate goals, and focused on efficiency and execution. This award recognizes the person who has brought together these qualities the best in the past year, in leading a JSR for the Java community (Java SE, Java EE or Java ME). Most Significant JSR - Specification development is key to the success of the JCP program and helps ensure we remain a fresh and vibrant community. This award recognizes the Spec Lead and Expert Group that have contributed (either in progress or final) the most significant JSR for the Java community (Java SE, Java EE or Java ME) in the past year.

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• Useful WatiN Extension Methods

  - by Steve Wilkes

  I've been doing a fair amount of UI testing using WatiN recently – here’s some extension methods I've found useful. This checks if a WatiN TextField is actually a hidden field. WatiN makes no distinction between text and hidden inputs, so this can come in handy if you render an input sometimes as hidden and sometimes as a visible text field. Note that this doesn't check if an input is visible (I've got another extension method for that in a moment), it checks if it’s hidden. public static bool IsHiddenField(this TextField textField) { if (textField == null || !textField.Exists) { return false; } var textFieldType = textField.GetAttributeValue("type"); return (textFieldType != null) && textFieldType.ToLowerInvariant() == "hidden"; } The next method quickly sets the value of a text field to a given string. By default WatiN types the text you give it into a text field one character at a time which can be necessary if you have behaviour you want to test which is triggered by individual key presses, but which most of time is just painfully slow; this method dumps the text in in one go. Note that if it's not a hidden field then it gives it focus first; this helps trigger validation once the value has been set and focus moves elsewhere. public static void SetText(this TextField textField, string value) { if ((textField == null) || !textField.Exists) { return; } if (!textField.IsHiddenField()) { textField.Focus(); } textField.Value = value; } Finally, here's a method which checks if an Element is currently visible. It does so by walking up the DOM and checking for a Style.Display of 'none' on any element between the one on which the method is invoked, and any of its ancestors. public static bool IsElementVisible(this Element element) { if ((element == null) || !element.Exists) { return false; } while ((element != null) && element.Exists) { if (element.Style.Display.ToLowerInvariant().Contains("none")) { return false; } element = element.Parent; } return true; } Hope they come in handy

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• What's hot in Oracle Premier Support News for Solaris, Storage and Systems - How to Patch!

  - by user12244613

  Struggling with locating patches for Sun products? Can't find your Oracle System Drivers? This question has been raised many times by customers and was the source of a short video in the Oracle System Support Newsletter in February 2012. The transition between SunSolve and My Oracle Support is to change how you think about the type of patch your looking for. For example, in SunSolve you might have typed e1000g if looking for an Enternet Driver.. but entering e1000g will not find anything in My Oracle Support - Patches and Update Menu. As you need to use the Product (Advanced) search which is driven of the Product Name, therefore you need to type "Ethernet" and select the ethernet product you are looking for to locate the patches for this product. Just to recap that video: If you are looking for the e1000g Ethernet Driver - You need to use Advance Search and search for Enternet 1. Log into My Oracle Support - Select Patches and Updates - Select Product or Family (Advanced Search). 2. In the product line enter: Ethernet and select the product name from the menu. 3. Check remove supersede patches - that ensure you only get relevant current patches in the results. 4. Select Search and the results are displayed. Now you have more options to include the platform (Solaris,Linux etc.) if want to further narrow the search. Need more information? Log into My Oracle Support and what a short 90sec video I put together. View the 7 minute Video using Firefox/chrome – It shows searching for individual patches, Solaris, Firmware etc. If you are not receiving the Oracle System Support Newsletter: Option (a) Within My Oracle Support, make document id: 1363390.1 a favourite and revisit it on the 2nd of each month for the latest content. Option (b) By default the Newsletter  is sent to all customers who have logged a Service Request on an Oracle Systems Hardware Product during the last 12months, unless you have opted out to receiving Oracle Communications on your profile on http://oracle.com

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• Centrally managing 100+ websites without bankrupting a small company

  - by palintropos

  I'm mainly interested in opinions on the trade-offs between having a single central server all the websites connect to as opposed to each website mirroring a subset of the master database with all the products in it. For example, will I run into severe performance issues (or even security issues, or restrictions) making queries to an offsite database? Will we hit scalability issues we can't handle early on from the sheer bandwidth required to maintain this? If we do go with something like a script that keeps smaller databases (each containing a subset of the central master data) in sync, what sorts of issues will we likely encounter there? I would really like the opinions of people far more knowledgeable than I am regarding the pros and cons of both setups and what headaches we are likely to encounter. CLARIFICATION: This should not be viewed as a question about whether we should implement one database vs multiple databases. This question has been answered numerous times. The question is regarding the pros and cons for a deployment like this having the ability to manage all the websites centrally (one server) vs trying to keep them all in sync if they each have their own db (multiple servers). REAL-WORLD EXAMPLE: We are a t-shirt company, and we have individual websites for our different kinds of t-shirts, but we're looking at a central order management integrated with our single shopping cart (which is ColdFusion + MySQL). Now, let's say we have a t-shirt that's on 10 of our websites and we change an image for it. Ideally we would change that in one place and the change would propagate, but how would we set this up?

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• How do I draw a dotted or dashed line?

  - by Gagege

  I'm trying to draw a dashed or dotted line by placing individual segments(dashes) along a path and then separating them. The only algorithm I could come up with for this gave me a dash length that was variable based on the angle of the line. Like this: private function createDashedLine(fromX:Float, fromY:Float, toX:Float, toY:Float):Sprite { var line = new Sprite(); var currentX = fromX; var currentY = fromY; var addX = (toX - fromX) * 0.0075; var addY = (toY - fromY) * 0.0075; line.graphics.lineStyle(1, 0xFFFFFF); var count = 0; // while line is not complete while (!lineAtDestination(fromX, fromY, toX, toY, currentX, currentY)) { /// move line draw cursor to beginning of next dash line.graphics.moveTo(currentX, currentY); // if dash is even if (count % 2 == 0) { // draw the dash line.graphics.lineTo(currentX + addX, currentY + addY); } // add next dash's length to current cursor position currentX += addX; currentY += addY; count++; } return line; } This just happens to be written in Haxe, but the solution should be language neutral. What I would like is for the dash length to be the same no matter what angle the line is. As is, it's just adding 75 thousandths of the line length to the x and y, so if the line is and a 45 degree angle you get pretty much a solid line. If the line is at something shallow like 85 degrees then you get a nice looking dashed line. So, the dash length is variable, and I don't want that. How would I make a function that I can pass a "dash length" into and get that length of dash, no matter what the angle is? If you need to completely disregard my code, be my guest. I'm sure there's a better solution.

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• Necessary Infrastructure for large project with many components communicating through IPCs

  - by jluzwick

  I have a fairly in depth question which probably doesn't have an exact answer. As a software engineer, I am usually tasked with working on a program or project with minimal understanding of how other components or programs in the project interact with each other. When one program fails in a sea of multiple components and processes, what infrastructure elements are necessary to ensure that the problem can be accurately tracked to the violating application? More specifically, what infrastructure elements should be necessary for this large project and which are optional but very helpful. One such example I can think of is some form of a common logging infrastructure that allows for a developer or tester to easily browse through a log that contains numerous components for messages that might allude to the culprit program along with a "trail" of what happened before the issue occurred. I'm thinking of something similar to Androids alogcat tool. These necessary infrastructure elements should be language-agnostic. While these elements should be understood by all engineers on the team in question, which elements should be understood at great detail by the technical system engineers and what should the individual software engineers be responsible for adding to their tools to allow for such infrastructures to take hold? Please feel free to ask for clarification if something does not make sense as I understand this question is very broad and needs some refinement. I will refine as necessary from the answers and comments I receive. Thanks for any help!

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• How to enable a Web portal-based rich enterprise platform on different domains and hosts using JS without customization/ server configuration

  - by S.Jalali

  Our company Coscend has built a Web portal-based communications and cloud collaboration platform by using JavaScript (JS), which is embedded in HTML5 and formatted with CSS3. Other technologies used in the core code include Flash, Flex, PostgreSQL and MySQL. Our team would like to host this platform on five different Windows and Linux environments that run different types of Web servers such as IIS and Apache. Technical challenge: Each of these Windows and Linux servers have a different host name and domain name (and IP address), but we would like to keep our enterprise platform independent of host server configuration. Possible approach to solution: We think an API (interface module with a GUI) is needed to accomplish this level of modularity and flexibility while deploying at our enterprise customers. Seeking your insights: In this context, our team would appreciate your guidance on: Is there an algorithmic method to implement this Web portal-based platform in these Windows and Linux environments while separating it from server configuration, i.e., customizing the host name, domain name and IP address for each individual instance? For example, would it be suitable to create some JS variables / objects for host name and domain name and call them in the different implementations? If a reference to the host/domain names occurs on hundreds of portal modules, these variables or JS objects would replace that. If so, what is the best way to make these object modules written in JS portable and re-usable across different environments and instances for enterprise customers? Here is an example of the implemented code for the said platform. The following Web site (www.CoscendCommunications.com) was built using this enterprise collaboration platform and has the base code examples of the platform. This Web site is domain-specific. We like to make the underlying platform such that it is domain and host-independent. This will allow the underlying platform to be deployed in multiple instances of our enterprise customers.

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• EE vs Computer Science: Effect on Developers' Approaches, Styles?

  - by DarenW

  Are there any systematic differences between software developers (sw engineers, architect, whatever job title) with an electronics or other engineering background, compared to those who entered the profession through computer science? By electronics background, I mean an EE degree, or a self-taught electronics tinkerer, other types of engineers and experimental physicists. I'm wondering if coming into the software-making professions from a strong knowledge of flip flops, tristate buffers, clock edge rise times and so forth, usually leads to a distinct approach to problems, mindsets, or superior skills at certain specialties and lack of skills at others, when compared to the computer science types who are full of concepts like abstract data types, object orientation, database normalization, who speak of "closures" in programming languages - things that make little sense to the soldering iron crowd until they learn enough programming. The real world, I'm sure, offers a wild range of individual exceptions, but for the most part, can you say there are overall differences? Would these have hiring implications e.g. (to make up something) "never hire an electron wrangler to do database design"? Could knowing about any differences help job seekers find something appropriate more effectively? Or provide enlightenment or some practical advice for those who find themselves misfits in a particular job role? (Btw, I've never taken any computer science classes; my impression of exactly what they cover is fuzzy. I'm an electronics/physics/art type, myself.)

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• Advice and resources on collaborative environments

  - by Tjaart

  I need some advice on collaborative software environments. More specifically, I am looking for books and reference materials that can aid me in understanding team and code structures and the interactions thereof. In other words books, blogs or white papers explaining: Different strategies for structuring teams that share common code between each other but have distinct individual functions? To summarise my question I would like to know what would be a good source of knowledge if I were to set up teams in an organisation that shared code but each unit still remained autonomous. I have done some research on this subject and explored: code review tools, distributed VCS, continuous integration tools, Unit testing automation. The tough part about implementing these tools are to determine where a good place would be to start, which tools are low hanging fruit, which tools or methods provide higher success rates. If someone asks me about code quality reference I point them to Code Complete. I am looking for an equivalent guide on software team structures and tools to make this equation work better. I realise that this question is quite vague but it arose as "we need to share code between teams without breaking each others stuff and causing management headaches and reams of red tape" The answer is definitely not simple and requires changes on many levels, hence the question. If the question is too vague please vote to close or delete. I would accept any good starting point as an answer.

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• Successful Fusion CRM Bootcamp in Paris - July 24-24th

  - by Richard Lefebvre

  The first Fusion CRM Bootcamp for EMEA partners successfully took place in the Paris Pullmann Bercy hotel on July 24-26th. The agenda covered 14 Fusion CRM topics in depth, including detailed presentations and hands-on exercises, delivered by a team of Fusion CRM experts from Oracle Product Development. 89 participants represented 55 companies from 14 different countries, attended this event which was also a great opportunity to network with Oracle Product Development and Alliances & Channels executives during the breaks and the "Fusion Lounge" session each day after the training. As expressed by the participants in the event survey, the overall satisfaction reached to an impressive percentage of 85+ with the response of “met or exceeded the expectations” and with individual comments such as: On top of the presentation of Fusion CRM as a product, this event allowed to better understand Oracle's product and rollout strategy. The ability to meet the development team was really a bonus. Extremely valuable information given that enables integrators to go on the road of Fusion CRM Excellent organization, good product information coverage and demonstration Additional Fusion CRM bootcamps are planed across EMEA in the next quarters, although they will probably be under a different format which is still to be defined.

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• What tools and knowledge do I need to create an application which generates bespoke automated e-mails? [on hold]

  - by Seraphina

  I'd like some suggestions as to how to best go about creating an application which can generate bespoke automated e-mails- i.e. send a personalized reply to a particular individual, interpreting the context of the message as intelligently as possible... (This is perhaps too big a question to be under one title?) What would be a good starting point? What concepts do I need to know? I'd imagine that the program needs to be able trawl through e-mails as and when they come in, and search for keywords in e-mail content, in order to write an appropriate reply. So there needs to be some form of automated response embedded in the code. Machine learning and databases come to mind here, as I'm aware that google incorporates machine learning already in gmail etc. It is quite tricky to google the above topic, and find the perfect tutorial. But there are some interesting articles and papers out there: Machine Learning in Automated Text Categorization (2002) by Fabrizio Sebastiani , Consiglio Nazionale Delle Ricerche However, this is not exactly a quick start guide. I intend to add to this question, and no doubt other questions will spark off this one. I look forward to suggestions.

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• Developing an iOS app for a single device - licensing issue

  - by bfavaretto

  I'm developing an iOS app for a museum as a freelancer. It's a very simple video player, to be installed on a single iPad that will be part of a permanent exhibition, basically acting as a kiosk. It turns out the iPad is the ideal device for that if you're looking for a small and affordable touchscreen. The problem is: as far as I can tell, none of the Apple Developer Program options available will allow me to distribute an app like that. The relevant options are (from the link above): iOS Developer Program ($99/year) Select this program if you would like to distribute apps on the App Store as an individual, sole proprietor, company, organization, government entity or educational institution. iOS Developer Enterprise Program ($299/year) Select this program if you would like to develop proprietary apps for internal distribution within your company, organization, government entity or educational institution. The regular program requires distribution through the App Store. The Enterprise version is for internal distribution within my own organization. Neither is the case here! It seems like I'm doomed to violate Apple's terms of service (and I can think of at least two ways of doing that: jailbreaking, or changing the iPad's date so it won't know the provisioning profile expired). Is that really so, or did I get the descriptions wrong? Has anyone here been in a similar situation?

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• Do cross reference database tables have a place in domain driven design?

  - by Mike Cellini

  First some background. Let's say we have a system where a customer is placing an order in a web interface. The items that customer is ordering can priced in various ways. Sometimes including the cost of delivery and sometimes not at all. That pricing effectively depends on a variety of factors including the vendor's own pricing model, that vendor's individual contracts with customers as well as that vendor's contracts with its own suppliers. Let's assume that once a customer places an order for a particular item and chooses a contract if any, the method of delivery can be determined by variables on those contracts. Those delivery methods also live in their own table in the database and have various properties consumed downstream. It makes sense that a cross reference or lookup table would store that information. That table would be loaded into the domain and could then be used to apply the appropriate delivery method while processing the order. Does this make sense in the context of domain driven design? Or is my thinking too relational? Is this logic that should be built into it's own class/method (I mean beyond apply the cross reference table data)?

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• When does a programmer know when a new job is not right?

  - by Mysterion

  I believe that the interview process is a selling of both parties - what can the employee offer the employer and vice versa. Assuming an individual has been careful in selecting their new employer (via thorough questioning in the interview process), however when they arrive at the job they find the employer has not been honest about certain aspects of the job. Examples of this dishonesty could include: The employee making it clear that technical excellence is an important factor, which is promised by the employer, but is not fully delivered or a good technical structure does not exist. The employee states they want to work on well architected and short (lets say less than 1 yr) long projects, yet when they start they find they are placed on a poorly architected older project. The employee being told of a pair programming environment to get him up to speed on the project, but being left to his own devices/questioning on arrival. The employee is promised a culture that encourages innovation and technical excellence but finds that this is not the case (eg. using technology for knowledge retention is laughed at). I know that a lot of famous developers feel that you make the place you work at. Is it realistic for a new employee with limited experience in the industry (say less than 5 years) to be able to join the company and change attitudes or even challenge the employer on the perceived dishonesty? Should they stay in this job or cut their losses?

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• Over 300 "NetBeans Platform for Beginners" Sold

  - by Geertjan

  I've noticed that the authors of "NetBeans Platform for Beginners" have started exposing the number of sales they have achieved. Below, notice the '304' (which will probably change quite quickly) at the lower left end of this screenshot: That's pretty good since the book has only existed for a few months and developers tend to share books they buy in PDF format. That probably means there are 300 teams of software developers around the world who are using the book, which is pretty awesome. (Though it would help the authors significantly, I'm sure, if individual developers on teams would buy the book, rather than sharing one between them. Come on, let's support these great authors so that they'll write more books like this.) Also note that there is a set of reviewer comments on the page above: Plus, the book is updated at the end of each month, so it continues to grow and improve from month to month, for free for everyone who has bought it. If you've read the book and want to contribute a review like the above, contact walternyland @ yahoo dot com. Great work, guys! For anyone out there who hasn't got it yet: https://leanpub.com/nbp4beginners

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