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• How to design service that can provide interface as JAX-WS web service, or via JMS, or as local meth

  - by kevinegham

  Using a typical JEE framework, how do I develop and deploy a service that can be called as a web service (with a WSDL interface), be invoked via JMS messages, or called directly from another service in the same container? Here's some more context: Currently I am responsible for a service (let's call it Service X) with the following properties: Interface definition is a human readable document kept up-to-date manually. Accepts HTTP form-encoded requests to a single URL. Sends plain old XML responses (no schema). Uses Apache to accept requests + a proprietary application server (not servlet or EJB based) containing all logic which runs in a seperate tier. Makes heavy use of a relational database. Called both by internal applications written in a variety of languages and also by a small number of third-parties. I want to (or at least, have been told to!): Switch to a well-known (pref. open source) JEE stack such as JBoss, Glassfish, etc. Split Service X into Service A and Service B so that we can take Service B down for maintenance without affecting Service A. Note that Service B will depend on (i.e. need to make requests to) Service A. Make both services easier for third parties to integrate with by providing at least a WS-I style interface (WSDL + SOAP + XML + HTTP) and probably a JMS interface too. In future we might consider a more lightweight API too (REST + JSON? Google Protocol Buffers?) but that's a nice to have. Additional consideration are: On a smaller deployment, Service A and Service B will likely to running on the same machine and it would seem rather silly for them to use HTTP or a message bus to communicate; better if they could run in the same container and make method calls to each other. Backwards compatibility with the existing ad-hoc Service X interface is not required, and we're not planning on re-using too much of the existing code for the new services. I'm happy with either contract-first (WSDL I guess) or (annotated) code-first development. Apologies if my terminology is a bit hazy - I'm pretty experienced with Java and web programming in general, but am finding it quite hard to get up to speed with all this enterprise / SOA stuff - it seems I have a lot to learn! I'm also not very used to using a framework rather than simply writing code that calls some packages to do things. I've got as far as downloading Glassfish, knocking up a simple WSDL file and using wsimport + a little dummy code to turn that into a WAR file which I've deployed.

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• Which is the "best" data access framework/approach for C# and .NET?

  - by Frans

  (EDIT: I made it a community wiki as it is more suited to a collaborative format.) There are a plethora of ways to access SQL Server and other databases from .NET. All have their pros and cons and it will never be a simple question of which is "best" - the answer will always be "it depends". However, I am looking for a comparison at a high level of the different approaches and frameworks in the context of different levels of systems. For example, I would imagine that for a quick-and-dirty Web 2.0 application the answer would be very different from an in-house Enterprise-level CRUD application. I am aware that there are numerous questions on Stack Overflow dealing with subsets of this question, but I think it would be useful to try to build a summary comparison. I will endeavour to update the question with corrections and clarifications as we go. So far, this is my understanding at a high level - but I am sure it is wrong... I am primarily focusing on the Microsoft approaches to keep this focused. ADO.NET Entity Framework Database agnostic Good because it allows swapping backends in and out Bad because it can hit performance and database vendors are not too happy about it Seems to be MS's preferred route for the future Complicated to learn (though, see 267357) It is accessed through LINQ to Entities so provides ORM, thus allowing abstraction in your code LINQ to SQL Uncertain future (see Is LINQ to SQL truly dead?) Easy to learn (?) Only works with MS SQL Server See also Pros and cons of LINQ "Standard" ADO.NET No ORM No abstraction so you are back to "roll your own" and play with dynamically generated SQL Direct access, allows potentially better performance This ties in to the age-old debate of whether to focus on objects or relational data, to which the answer of course is "it depends on where the bulk of the work is" and since that is an unanswerable question hopefully we don't have to go in to that too much. IMHO, if your application is primarily manipulating large amounts of data, it does not make sense to abstract it too much into objects in the front-end code, you are better off using stored procedures and dynamic SQL to do as much of the work as possible on the back-end. Whereas, if you primarily have user interaction which causes database interaction at the level of tens or hundreds of rows then ORM makes complete sense. So, I guess my argument for good old-fashioned ADO.NET would be in the case where you manipulate and modify large datasets, in which case you will benefit from the direct access to the backend. Another case, of course, is where you have to access a legacy database that is already guarded by stored procedures. ASP.NET Data Source Controls Are these something altogether different or just a layer over standard ADO.NET? - Would you really use these if you had a DAL or if you implemented LINQ or Entities? NHibernate Seems to be a very powerful and powerful ORM? Open source Some other relevant links; NHibernate or LINQ to SQL Entity Framework vs LINQ to SQL

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• Architecture Suggestions/Recommendations for a Web Application with Sub-Apps

  - by user579218

  Hello. I’m starting to plan an architecture for a big web application, and I wanted to get suggestions and/or recommendations on where to begin and which technologies and/or frameworks to use. The application will be an Intranet-based web site using Windows authentication, running on IIS and using SQL Server and ASP.NET. It’ll need to be structured as a main/shell application with sub-applications that are “pluggable” based on some configuration settings. The main or shell application is to provide the overall user interface structure – header/footer, dynamically built tabs for each available sub-app, and a content area in which the sub-application will be loaded when the user clicks on the sub-application’s tab. So, on start-up of the main/shell application, configuration information will be queried from a database, and, based on the user and which of the sub-apps are available, the main or shell app would dynamically build tabs (or buttons or something) as a way to access each individual application. On start-up, the content area will be populated with the “home” sub-app. But, clicking on an sub-app tab will cause the content area to be populated with the sub-app corresponding to the tab. For example, we’re going to have a reports application, a display application, and probably a couple other distinct applications. On startup of the main/shell application, after determining who the user is, the main app will query the database to determine which sub-apps the user can use and build out the UI. Then the user can navigate between available sub-apps and do their work in each. Finally, the entire app and all sub-apps need to be a layered design with presentation, service, business, and data access layers, as well as cross-cutting objects for things such as logging, exception handling, etc. Anyway, my questions revolve around where to begin to plan something like this application. What technologies/frameworks would work best in developing a solution for this application? MVC? MVP? WCSF? EF? NHibernate? Enterprise Library? Repository Pattern? Others???? I know all these technologies/frameworks are not used for the same purpose, but knowing which ones to focus on is a little overwhelming. Which ones would be the best choice(s) for a solution? Which ones work well together for an end-to-end design? How would one structure the VS project for something like this? Thanks!

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• Yet another Memory Leak Issue (memory is still gone when program terminates)- C program on SLES

  - by user1426181

  I run my C program on Suse Linux Enterprise that compresses several thousand large files (between 10MB and 100MB in size), and the program gets slower and slower as the program runs (it's running multi-threaded with 32 threads on a Intel Sandy Bridge board). When the program completes, and it's run again, it's still very slow. When I watch the program running, I see that the memory is being depleted while the program runs, which you would think is just a classic memory leak problem. But, with a normal malloc()/free() mismatch, I would expect all the memory to return when the program terminates. But, most of the memory doesn't get reclaimed when the program completes. The free or top command shows Mem: 63996M total, 63724M used, 272M free when the program is slowed down to a halt, but, after the termination, the free memory only grows back to about 3660M. When the program is rerun, the free memory is quickly used up. The top program only shows that the program, while running, is using at most 4% or so of the memory. I thought that it might be a memory fragmentation problem, but, I built a small test program that simulates all the memory allocation activity in the program (many randomized aspects were built in - size/quantity), and it always returns all the memory upon completion. So, I don't think that's it. Questions: Can there be a malloc()/free() mismatch that will lose memory permanently, i.e. even after the process completes? What other things in a C program (not C++) can cause permanent memory loss, i.e. after the program completes, and even the terminal window closes? Only a reboot brings the memory back. I've read other posts about files not being closed causing problems, but, I don't think I have that problem. Is it valid to be looking at top and free for the memory statistics, i.e. do they accurately describe the memory situation? They do seem to correspond to the slowness of the program. If the program only shows a 4% memory usage, will something like valgrind find this problem?

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• Adding a clustered index to a SQL table: what dangers exist for a live production system?

  - by MoSlo

  Right, keep in mind i need to describe this by abstracting all possible confidential info: I've been put in charge of a 10-year old transactional system of which the majority business logic is implemented at database level (triggers, stored procedures etc). Win2000 server, MSSQL 2000 Enterprise. No immediate plans for replacing/updating the system are being considered :( The core process is a program that executes transactions - specifically, it executes a stored procedure with various parameters, lets call it sp_ProcessTrans. The program executes the stored procedure at asynchronous intervals. By itself, things work fine. But there are 30 instances of this program on remotely located workstations, all of them asynchronously executing sp_ProcessTrans and then retrieving data from the SQL server (execution is pretty regular - ranging 0 to 60 times a minute, depending on what items the program instance is responsible for) . Performance of the system has dropped considerably with 10 yrs of data growth: the reason is the deadlocks and specifically deadlock wait times. The deadlock is on the Employee table. I have discovered: In sp_ProcessTrans' execution, it selects from an Employee table 7 times (dont ask) The select is done on a field that is NOT the primary key No index exists on this field. Thus a table scan is performed. 7 times. per transaction So the reason for deadlocks is clear. I created a non-unique ordered clustered index on the field (field looks good, almost unique, NUM(7), very rarely changes). Immediate improvement in the test environment. The problem is that i cannot simulate the deadlocks in a test environment (I'd need 30 workstations; i'd need to simulate 'realistic' activity on those stations, so visualization is out). I need to know if i must schedule downtime. Creating an index shouldn't be a risky operation for MSSQL, but is there any danger (data corruption in transactions/select statements/extra wait time etc) to create this field index on the production database while the transactions are still taking place? (although i can select a time when transactions are fairly quiet through the 30 stations) Are there any hidden dangers i'm not seeing (not looking forward to needing to restore the DB if something goes wrong, restoring would take a lot of time with 10yrs of data).

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• EJB / JSF java.lang.ClassNotFoundException: com.ericsantanna.jobFC.dao.DAOFactoryRemote from [Module "com.sun.jsf-impl:main" from local module loader

  - by Eric Sant'Anna

  I'm in my first time using EJB and JSF, and I can't resolve this: 20:23:12,457 Grave [javax.enterprise.resource.webcontainer.jsf.application] (http-localhost-127.0.0.1-8081-2) com.ericsantanna.jobFC.dao.DAOFactoryRemote from [Module "com.sun.jsf-impl:main" from local module loader @439db2b2 (roots: C:\jboss-as-7.1.1.Final\modules)]: java.lang.ClassNotFoundException: com.ericsantanna.jobFC.dao.DAOFactoryRemote from [Module "com.sun.jsf-impl:main" from local module loader @439db2b2 (roots: C:\jboss-as-7.1.1.Final\modules)] I'm getting this when I do an action like a selectOneMenu or a commandButton click. DAOFactory.class @Singleton @Remote(DAOFactoryRemote.class) public class DAOFactory implements DAOFactoryRemote { private static final long serialVersionUID = 6030538139815885895L; @PersistenceContext private EntityManager entityManager; @EJB private JobDAORemote jobDAORemote; /** * Default constructor. */ public DAOFactory() { // TODO Auto-generated constructor stub } @Override public JobDAORemote getJobDAO() { JobDAO jobDAO = (JobDAO) jobDAORemote; jobDAO.setEntityManager(entityManager); return jobDAO; } JobDAO.class @Stateless @Remote(JobDAORemote.class) public class JobDAO implements JobDAORemote { private static final long serialVersionUID = -5483992924812255349L; private EntityManager entityManager; /** * Default constructor. */ public JobDAO() { // TODO Auto-generated constructor stub } @Override public void insert(Job t) { entityManager.persist(t); } @Override public Job findById(Class<Job> classe, Long id) { return entityManager.getReference(classe, id); } @Override public Job findByName(Class<Job> clazz, String name) { return entityManager .createQuery("SELECT job FROM " + clazz.getName() + " job WHERE job.nome = :nome" , Job.class) .setParameter("name", name) .getSingleResult(); } ... TriggerFormBean.class @ManagedBean @ViewScoped @Stateless public class TriggerFormBean implements Serializable { private static final long serialVersionUID = -3293560384606586480L; @EJB private DAOFactoryRemote daoFactory; @EJB private TriggerManagerRemote triggerManagerRemote; ... triggerForm.xhtml (a portion with problem) </p:layoutUnit> <p:layoutUnit id="eastConditionPanel" position="center" size="50%"> <p:panel header="Conditions to Release" style="width:97%;height:97%;"> <h:panelGrid columns="2" cellpadding="3"> <h:outputLabel value="Condition Name:" for="conditionName" /> <p:inputText id="conditionName" value="#{triggerFormBean.newCondition.name}" /> </h:panelGrid> <p:commandButton value="Add Condition" update="conditionsToReleaseList" id="addConditionToRelease" actionListener="#{triggerFormBean.addNewCondition}" /> <p:orderList id="conditionsToReleaseList" value="#{triggerFormBean.trigger.conditionsToRelease}" var="condition" controlsLocation="none" itemLabel="#{condition.name}" itemValue="#{condition}" iconOnly="true" style="width:97%;heigth:97%;"/> </p:panel> </p:layoutUnit> In TriggerFormBean.class if comments daoFactory we get the same exception with triggerManagerRemote, both annotated with @EJB. I'm don't understand the relationship between my DAOFactory and the "Module com.sun.jsf-impl:main"... Thanks.

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• OCR anything with OneNote 2007 and 2010

  - by Matthew Guay

  Quality OCR software can often be very expensive, but you may have one already installed on your computer that you didn’t know about.  Here’s how you can use OneNote to OCR anything on your computer. OneNote is one of the overlooked gems in recent versions of Microsoft Office.  OneNote makes it simple to take notes and keep track of everything with integrated search, and offers more features than its popular competitor Evernote.  One way it is better is its high quality optical character recognition (OCR) engine.  One of Evernote’s most popular features is that you can search for anything, including text in an image, and you can easily find it.  OneNote takes this further, and instantly OCRs any text in images you add.  Then, you can use this text easily and copy it from the image.  Let’s see how this works and how you can use OneNote as the ultimate OCR. Please Note: This feature is available in OneNote 2007 and 2010.  OneNote 2007 is included with Office 2007 Home and Student, Enterprise, and Ultimate, while OneNote 2010 is included with all edition of Office 2010 except for Starter edition. OCR anything First, let’s add something to OCR into OneNote.  There are many different ways you can add items to OCR into OneNote.  Open a blank page or one you want to insert something into, and then follow these steps to add what you want into OneNote. Picture Simply drag-and-drop a picture with text into a notebook… You can insert a picture directly from OneNote as well.  In OneNote 2010, select the Insert tab, and then choose Picture. In OneNote 2007, select the Insert menu, select Picture, and then choose From File.   Screen Clipping There are many times we’d like to copy text from something we see onscreen, but there is no direct way to copy text from that thing.  For instance, you cannot copy text from the title-bar of a window, or from a flash-based online presentation.  For these cases, the Screen Clipping option is very useful.  To add a clip of anything onscreen in OneNote 2010, select the Insert tab in the ribbon and click Screen Clipping. In OneNote 2007, either click the Clip button on the toolbar or select the Insert menu and choose Screen Clipping.   Alternately, you can take a screen clipping by pressing the windows key + S. When you click Screen Clipping, OneNote will minimize, your desktop will fade lighter, and your mouse pointer will change to a plus sign.  Now, click and drag over anything you want to add to OneNote.  Here we’re selecting the title of this article. The section you selected will now show up in your OneNote notebook, complete with the date and time the clip was made. Insert a file You’re not limited to pictures; OneNote can even OCR anything in most files on your computer.  You can add files directly in OneNote 2010 by selecting File Printout in the Insert tab. In OneNote 2007, select the Insert menu and choose Files as Printout. Choose the file you want to add to OneNote in the dialog. Select Insert, and OneNote will pause momentarily as it processes the file. Now your file will show up in OneNote as a printout with a link to the original file above it. You can also send any file directly to OneNote via the OneNote virtual printer.  If you have a file open, such as a PDF, that you’d like to OCR, simply open the print dialog in that program and select the “Send to OneNote” printer. Or, if you have a scanner, you can scan documents directly into OneNote by clicking Scanner Printout in the Insert tab in OneNote 2010. In OneNote 2003, to add a scanned document select the Insert menu, select Picture, and then choose From Scanner or Camera. OCR the image, file, or screenshot you put in OneNote Now that you’ve got your stuff into OneNote, let’s put it to work.  OneNote automatically did an OCR scan on anything you inserted into OneNote.  You can check to make sure by right-clicking on any picture, screenshot, or file you inserted.  Select “Make Text in Image Searchable” and then make sure the correct language is selected. Now, you can copy text from the Picture.  Simply right-click on the picture, and select “Copy Text from Picture”. And here’s the text that OneNote found in this picture: OCR anything with OneNote 2007 and 2010 - Windows Live Writer Not bad, huh?  Now you can paste the text from the picture into a document or anywhere you need to use the text. If you are instead copying text from a printout, it may give you the option to copy text from this page or all pages of the printout.   This works the exact same in OneNote 2007. In OneNote 2010, you can also edit the text OneNote has saved in the image from the OCR.  This way, if OneNote read something incorrectly you can change it so you can still find it when you use search in OneNote.  Additionally, you can copy only a specific portion of the text from the edit box, so it can be useful just for general copying as well.  To do this, right-click on the item and select “Edit Alt Text”. Here is the window to edit alternate text.  If you want to copy only a portion of the text, simply select it and press Ctrl+C to copy that portion. Searching OneNote’s OCR engine is very useful for finding specific pictures you have saved in OneNote.  Simply enter your search query in the search box on top right, and OneNote will automatically find all instances of that term in all of your notebooks.  Notice how it highlights the search term even in the image! This works the same in OneNote 2007.  Notice how it highlighted “How-to” in a shot of the header image in our favorite website. In Windows Vista and 7, you can even search for things OneNote OCRed from the Start Menu search.  Here the start menu search found the words “Windows Live Writer” in our OCR Test notebook in OneNote where we inserted the screen clip above. Conclusion OneNote is a very useful OCR tool, and can help you capture text from just about anything.  Plus, since you can easily search everything you have stored in OneNote, you can quickly find anything you insert anytime.  OneNote is one of the least-used Office tools, but we have found it very useful and hope you do too. Similar Articles Productive Geek Tips Add or Remove Apps from the Microsoft Office 2007 or 2010 SuiteRemove Office 2010 Beta and Reinstall Office 2007How To Create and Publish Blog Posts in Word 2010 & 2007How To Copy Worksheets in Excel 2007 & 2010Add Page Numbers to Documents in Word 2007 & 2010 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Using TrueCrypt to Secure Your Data Quickly Schedule Meetings With NeedtoMeet Share Flickr Photos On Facebook Automatically Are You Blocked On Gtalk? Find out Discover Latest Android Apps On AppBrain The Ultimate Guide For YouTube Lovers

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• Integrate SharePoint 2010 with Team Foundation Server 2010

  - by Martin Hinshelwood

  Our client is using a brand new shiny installation of SharePoint 2010, so we need to integrate our upgraded Team Foundation Server 2010 instance into it. In order to do that you need to run the Team Foundation Server 2010 install on the SharePoint 2010 server and choose to install only the “Extensions for SharePoint Products and Technologies”. We want out upgraded Team Project Collection to create any new portal in this SharePoint 2010 server farm. There a number of goodies above and beyond a solution file that requires the install, with the main one being the TFS2010 client API. These goodies allow proper integration with the creation and viewing of Work Items from SharePoint a new feature with TFS 2010. This works in both SharePoint 2007 and SharePoint 2010 with the level of integration dependant on the version of SharePoint that you are running. There are three levels of integration with “SharePoint Services 3.0” or “SharePoint Foundation 2010” being the lowest. This level only offers reporting services framed integration for reporting along with Work Item Integration and document management. The highest is Microsoft Office SharePoint Services (MOSS) Enterprise with Excel Services integration providing some lovely dashboards. Figure: Dashboards take the guessing out of Project Planning and estimation. Plus writing these reports would be boring!   The Extensions that you need are on the same installation media as the main TFS install and the only difference is the options you pick during the install. Figure: Installing the TFS 2010 Extensions for SharePoint Products and Technologies onto SharePoint 2010   Annoyingly you may need to reboot a couple of times, but on this server the process was MUCH smother than on our internal server. I think this was mostly to do with this being a clean install. Once it is installed you need to run the configuration. This will add all of the Solution and Templates that are needed for SharePoint to work properly with TFS. Figure: This is where all the TFS 2010 goodies are added to your SharePoint 2010 server and the TFS 2010 object model is installed.   Figure: All done, you have everything installed, but you still need to configure it Now that we have the TFS 2010 SharePoint Extensions installed on our SharePoint 2010 server we need to configure them both so that they will talk happily to each other. Configuring the SharePoint 2010 Managed path for Team Foundation Server 2010 In order for TFS to automatically create your project portals you need a wildcard managed path setup. This is where TFS will create the portal during the creation of a new Team project. To find the managed paths page for any application you need to first select the “Managed web applications”  link from the SharePoint 2010 Central Administration screen. Figure: Find the “Manage web applications” link under the “Application Management” section. On you are there you will see that the “Managed Paths” are there, they are just greyed out and selecting one of the applications will enable it to be clicked. Figure: You need to select an application for the SharePoint 2010 ribbon to activate.   Figure: You need to select an application before you can get to the Managed Paths for that application. Now we need to add a managed path for TFS 2010 to create its portals under. I have gone for the obvious option of just calling the managed path “TFS02” as the TFS 2010 server is the second TFS server that the client has installed, TFS 2008 being the first. This links the location to the server name, and as you can’t have two projects of the same name in two separate project collections there is unlikely to be any conflicts. Figure: Add a “tfs02” wildcard inclusion path to your SharePoint site. Configure the Team Foundation Server 2010 connection to SharePoint 2010 In order to have you new TFS 2010 Server talk to and create sites in SharePoint 2010 you need to tell the TFS server where to put them. As this TFS 2010 server was installed in out-of-the-box mode it has a SharePoint Services 3.0 (the free one) server running on the same box. But we want to change that so we can use the external SharePoint 2010 instance. Just open the “Team Foundation Server Administration Console” and navigate to the “SharePoint Web Applications” section. Here you click “Add” and enter the details for the Managed path we just created. Figure: If you have special permissions on your SharePoint you may need to add accounts to the “Service Accounts” section.    Before we can se this new SharePoint 2010 instance to be the default for our upgraded Team Project Collection we need to configure SharePoint to take instructions from our TFS server. Configure SharePoint 2010 to connect to Team Foundation Server 2010 On your SharePoint 2010 server open the Team Foundation Server Administration Console and select the “Extensions for SharePoint Products and Technologies” node. Here we need to “grant access” for our TFS 2010 server to create sites. Click the “Grant access” link and  fill out the full URL to the  TFS server, for example http://servername.domain.com:8080/tfs, and if need be restrict the path that TFS sites can be created on. Remember that when the users create a new team project they can change the default and point it anywhere they like as long as it is an authorised SharePoint location. Figure: Grant access for your TFS 2010 server to create sites in SharePoint 2010 Now that we have an authorised location for our team project portals to be created we need to tell our Team Project Collection that this is where it should stick sites by default for any new Team Projects created. Configure the Team Foundation Server 2010 Team Project Collection to create new sites in SharePoint 2010 Back on out TFS 2010 server we need to setup the defaults for our upgraded Team Project Collection to the new SharePoint 2010 integration we have just set up. On the TFS 2010 server open up the “Team Foundation Server Administration Console” again and navigate to the “Team Project Collections” node. Once you are there you will see a list of all of your TPC’s and in our case we have a DefaultCollection as well as out named and Upgraded collection for TFS 2008. If you select the “SharePoint Site” tab we can see that it is not currently configured. Figure: Our new Upgrade TFS2008 Team Project Collection does not have SharePoint configured Select to “Edit Default Site Location” and select the new integration point that we just set up for SharePoint 2010. Once you have selected the “SharePoint Web Application” (the thing we just configured) then it will give you an example based on that configuration point and the name of the Team Project Collection that we are configuring. Figure: Set the default location for new Team Project Portals to be created for this Team Project Collection This is where the reason for configuring the Extensions on the SharePoint 2010 server before doing this last bit becomes apparent. TFS 2010 is going to create a site at our http://sharepointserver/tfs02/ location called http://sharepointserver/tfs02/[TeamProjectCollection], or whatever we had specified, and it would have had difficulty doing this if we had not given it permission first. Figure: If there is no Team Project Collection site at this location the TFS 2010 server is going to create one This will create a nice Team Project Collection parent site to contain the Portals for any new Team Projects that are created. It is with noting that it will not create portals for existing Team Projects as this process is run during the Team Project Creation wizard. Figure: Just a basic parent site to host all of your new Team Project Portals as sub sites   You will need to add all of the users that will be creating Team Projects to be Administrators of this site so that they will not get an error during the Project Creation Wizard. You may also want to customise this as a proper portal to your projects if you are going to be having lots of them, but it is really just a default placeholder so you have a top level site that you can backup and point at. You have now integrated SharePoint 2010 and team Foundation Server 2010! You can now go forth and multiple your Team Projects for this Team Project Collection or you can continue to add portals to your other Collections.   Technorati Tags: TFS 2010,Sharepoint 2010,VS ALM

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• Ask How-To Geek: Learning the Office Ribbon, Booting to USB with an Old BIOS, and Snapping Windows

  - by Jason Fitzpatrick

  You’ve got questions and we’ve got answers. Today we highlight how to master the new Office interface, USB boot a computer with outdated BIOS, and snap windows to preset locations. Learning the New Office Ribbon Dear How-To Geek, I feel silly asking this (in light of how long the new Office interface has been out) but my company finally got around to upgrading from Windows XP and Office 2000 so the new interface it totally new to me. Can you recommend any resources for quickly learning the Office ribbon and the new changes? I feel completely lost after two decades of the old Office interface. Help! Sincerely, Where the Hell is Everything? Dear Where the Hell, We think most people were with you at some point in the last few years. “Where the hell is…” could possibly be the slogan for the new ribbon interface. You could browse through some of the dry tutorials online or even get a weighty book on the topic but the best way to learn something new is to get hands on. Ribbon Hero turns learning the new Office features and ribbon layout into a game. It’s no vigorous round of Team Fortress mind you, but it’s significantly more fun than reading a training document. Check out how to install and configure Ribbon Hero here. You’ll be teaching your coworkers new tricks in no time. Boot via USB with an Old BIOS Dear How-To Geek, I’m trying to repurpose some old computers by updating them with lightweight Linux distros but the BIOS on most of the machines is ancient and creaky. How ancient? It doesn’t even support booting from a USB device! I have a large flash drive that I’ve turned into a master installation tool for jobs like this but I can’t use it. The computers in question have USB ports; they just aren’t recognized during the boot process. What can I do? USB Bootin’ in Boise Dear USB Bootin’, It’s great you’re working to breathe life into old hardware! You’ve run into one of the limitations of older BIOSes, USB was around but nobody was thinking about booting off of it. Fortunately if you have a computer old enough to have that kind of BIOS it’s likely to also has a floppy drive or a CDROM drive. While you could make a bootable CDROM for your application we understand that you want to keep using the master USB installer you’ve made. In light of that we recommend PLoP Boot Manager. Think of it like a boot manager for your boot manager. Using it you can create a bootable floppy or CDROM that will enable USB booting of your master USB drive. Make a CD and a floppy version and you’ll have everything in your toolkit you need for future computer refurbishing projects. Read up on creating bootable media with PLoP Boot Manager here. Snapping Windows to Preset Coordinates Dear How-To Geek, Once upon a time I had a company laptop that came with a little utility that snapped windows to preset areas of the screen. This was long before the snap-to-side features in Windows 7. You could essentially configure your screen into a grid pattern of your choosing and then windows would neatly snap into those grids. I have no idea what it was called or if was anymore than a gimmick from the computer manufacturer, but I’d really like to have it on my new computer! Bend and Snap in San Francisco, Dear Bend and Snap, If we had to guess, we’d guess your company must have had a set of laptops from Acer as the program you’re describing sounds exactly like Acer GridVista. Fortunately for you the application was extremely popular and Acer released it independently of their hardware. If, by chance, you’ve since upgraded to a multiple monitor setup the app even supports multiple monitors—many of the configurations are handy for arranging IM windows and other auxiliary communication tools. Check out our guide to installing and configuring Acer GridVista here for more information. Have a question you want to put before the How-To Geek staff? Shoot us an email at [email protected] and then keep an eye out for a solution in the Ask How-To Geek column. Latest Features How-To Geek ETC How to Upgrade Windows 7 Easily (And Understand Whether You Should) The How-To Geek Guide to Audio Editing: Basic Noise Removal Install a Wii Game Loader for Easy Backups and Fast Load Times The Best of CES (Consumer Electronics Show) in 2011 The Worst of CES (Consumer Electronics Show) in 2011 HTG Projects: How to Create Your Own Custom Papercraft Toy Download the New Year in Japan Windows 7 Theme from Microsoft Once More Unto the Breach – Facebook Apps Can Now Access Your Address and Phone Number Dial Zero Speeds You Through Annoying Customer Service Menus Complete Dropquest 2011 and Receive Free Dropbox Storage Desktop Computer versus Laptop Wallpaper The Kids Have No Idea What Old Tech Is [Video]

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• CodePlex Daily Summary for Friday, February 19, 2010

  CodePlex Daily Summary for Friday, February 19, 2010New ProjectsApplication Management Library: Application Management makes your application life easier. It will automatic do memory management, handle and log unhandled exceptions, profiling y...Audio Service - Play Wave Files From Windows Service: This is a windows service that Check a registry key, when the key is updated with a new wave file path the service plays the wave file.Aviamodels: 3d drawing AviamodelsControl of payment proofs program for Greek citizens: This is a program that is used for Greek citizens who want to keep track of their payment proofs.Cover Creator: Cover Creator gives you the possibility to create and print CD covers. Content of CD is taken from http://www.freedb.org/ or can be added/modyfied ...DevBoard: DevBoard is a webbased scrum tool that helps developers/team get a clear overview of the project progress. It's developed in C# and silverlight.Flex AdventureWorks: The is mostly a skunk-works application to help me get acclimated to CodePlex. The long term goal is to integrate a Flex UI with the AdventureWor...GRE Wordlist: An intuitive and customizable word list for GRE aspirants. Developed in Java using a word list similar to Barron's.Indexer: A desktop file Index and Search tool which allows you to choose a list of folders to index, and then search on later. It is based on Lucene.net an...Project Management Office (PMO) for SharePoint: Sample web part for the Code Mastery event in Boston, February 11, 2010.Restart SQL Audit Policy and Job: Resolve SQL 2008 Audit Network Connectivity Issue.Rounded Corners / DIV Container: The RoundedDiv round corners container is a skin-able, CSS compliant UI control. Select which corners should be rounded, collapse and expand the c...Silverlight Google Search Application: The Silverlight Google Search Application uses Google Search API and behaves like Internet Search Application with option to preview desired page i...Weather Forecast Control: MyWeather forecast control pulls up to date weather forecast information from The Weather Channel for your website.New ReleasesApplication Management Library: ApplicationManagement v1.0: First ReleaseAudio Service - Play Wave Files From Windows Service: Audio Service v1.0: This is a working version of the Audio Service. Please use as you need to.AutoMapper: 1.0.1 for Silverlight 3.0 Alpha: AutoMapper for Silverlight 3.0. Features not supported: IDataReader mapping IListSource mapping All other features are supported.Buzz Dot Net: Buzz Dot Net v.1.10219: Buzz Dot Net Library (Parser & Objects) + WPF Example (using MVVM & Threading)Canvas VSDOC Intellisense: V 1.0.0.0a: This release contains two JavaScript files: canvas-utils.js (can be referenced in both runtime and development environment) canvas-vsdoc.js (must ...Control of payment proofs program for Greek citizens: Payment Proofs: source codeCourier: Beta 2: Added Rx Framework support and re-factored how message registration and un-registration works Blog post explaining the updates and re-factoring c...Cover Creator: Initial release: This is initial stable release. For now only in Polish language.Employee Scheduler: Employee Scheduler 2.2: Small Bug found. Small total hour calculation bug. See http://employeescheduler.codeplex.com/WorkItem/View.aspx?WorkItemId=6059 Extract the files...EnhSim: Release v1.9.7.1: Release v1.9.7.1Implemented Dislodged Foreign Object trinket Whispering Fanged Skull now also procs off Flame shock dots You can toggle bloodlust o...Extend SmallBasic: Teaching Extensions v.007: added SimpleSquareTest added Tortoise.Approve() for virtual proctor how to use virtual proctor: change the path in the proctor.txt file (located i...FolderSize: FolderSize.Win32.1.0.1.0: FolderSize.Win32.1.0.1.0 A simple utility intended to be used to scan harddrives for the folders that take most place and display this to the user...GLB Virtual Player Builder: v0.4.0 Beta: Allows for user to import and use archetypes for building players. The archetypes are contained in the file "archetypes.xml". This file is editab...Google Map WebPart from SharePoint List: GMap Stable Release: GMap Stable ReleaseHenge3D Physics Library for XNA: Henge3D Source (2010-02 R2): Fixed a build error related to an assembly attribute in XBOX 360 builds. Tweaked the controls in the sample when targeting the 360. Reduced the...Indexer: Beta Release 1: Just the initial/rough cut.NukeCS: NukeCS 5.2.3 Source Code: update version to 5.2.3ODOS: ODOS STABLE 1.5.0: Thank you for your patience while we develop this version. Not that much has been added, though. Just doing some sub-conscious stuff to make life...PoshBoard: PoshBoard 3.0 Beta 1: Welcome to the first beta release of PoshBoard 3.0 ! IMPORTANT WARNING : this release is absolutly not feature complete and is error-prone. Okay, ...Restart SQL Audit Policy and Job: Restart SQL 2008 Audit Policy and Job: This folder contains three pieces of source code: Server Audit Status (Started).xml - Import this on-schedule policy into your server's Policy-Ba...SAL- Self Artificial Learning: Artificial Learning 2AQV Working Proof Of Concept: This is the Simulation proof of concept version that comes after the 1aq version. AQ stands for Anwering Questions.SharePoint 2010 Word Automation: SP 2010 Word Automation - Workflow Actions 1.1: This release includes two new custom workflow activities for SharePoint designer Convert Folder Convert Library More information about these new...SharePoint Outlook Connector: Version 1.0.1.1: Exception Logging has been improved.Sharpy: Sharpy 1.2 Alpha: This is the third Sharpy release. A change has been made to allow overriding the master page from the controller. The release contains the single ...Silverlight Google Search Application: SL Google Search App Alpha: This is just a first alpha version of the application, as it looks like when I uploaded it to CodePlex. The application works, requires Silverlight...Starter Kit Mytrip.Mvc.Entity: Mytrip.Mvc.Entity 1.0 RC: EF Membership UserManager FileManager Localization Captcha ClientValidation Theme CrossBrowser VS 2010 RC MVC 2 RC db MSSQL2008thinktecture WSCF.blue: WSCF.blue V1 Update (1.0.6): This release is an update for WSCF.blue V1. Below are the bug fixes made since the V1.0.5 release: The data contract type filter was not including...TS3QueryLib.Net: TS3QueryLib.Net Version 0.18.13.0: Changelog Added overloads to all methods of QueryRunenr class handling permission tasks to allow passing of permission name instead of permissionid...Umbraco CMS: Umbraco 4.1 Beta 2: This is the second beta of Umbraco 4.1. Umbraco 4.1 is more advanced than ever, yet faster, lighter and simpler to use than ever. We, on behalf of...VCC: Latest build, v2.1.30218.0: Automatic drop of latest buildZack's Fiasco - Code Generated DAL: v1.2.4: Enhancements: SQL Server CRUD Stored Procedures added option for USE <db> added option to create or not create INSERT sprocs added option to cr...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)Image Resizer Powertoy Clone for WindowsASP.NETMicrosoft SQL Server Community & SamplesDotNetNuke® Community EditionMost Active ProjectsRawrSharpyDinnerNow.netBlogEngine.NETjQuery Library for SharePoint Web ServicesNB_Store - Free DotNetNuke Ecommerce Catalog Modulepatterns & practices – Enterprise LibraryPHPExcelFacebook Developer ToolkitFluent Ribbon Control Suite

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• Ask How-To Geek: Dropbox in the Start Menu, Understanding Symlinks, and Ripping TV Series DVDs

  - by Jason Fitzpatrick

  This week we take a look at how to incorporate Dropbox into your Windows Start Menu, understanding and using symbolic links, and how to rip your TV series DVDs right to unique and high-quality episode files. Once a week we dip into our reader mailbag and help readers solve their problems, sharing the useful solutions with you in the process. Read on to see our fixes for this week’s reader dilemmas. Add Drobox to Your Start Menu Dear How-To Geek, I use Dropbox all the time and would like to add it right onto my start menu along side the other major shortcuts like Documents, Pictures, etc. It seems like adding Dropbox into the menu should be part of the Dropbox installation package! Sincerely, Dropboxing in Des Moines Dear Dropboxing, We agree, it would be a nice installation option. As it stands you’re going to have to do a little simple hacking to get Dropbox nestled neatly into your start menu. The hack isn’t super elegant but when you’re done you’ll have the link you want and it’ll look like it was there all along. Check out this step-by-step guide here in order to take an existing Library shortcut and rework it to be a Dropbox link. Understanding and Using Symbolic Links Dear How-To Geek, I was talking to a coworker the other day about an issue I’d been having with a media center application I’m running. He suggested using symbolic links to better organize my media and make it easier for the application to access my collection. I had no idea what he was talking about and never got a chance to bug him about it later. Can you clear up this whole symbolic links business for me? I’ve been using computers for years and I’ve never even heard of it! Sincerely, Symbolic Who? Dear Symbolic, Symbolic links aren’t commonly used by many Windows users which is why you likely haven’t run into the concept. Symbolic links are essentially supercharged shortcuts—the newly introduced Windows library system is really just a type of symbolic link system. You can use symbolic links to do all sorts of neat stuff like link folders to your Dropbox folder, organize media, and more. The concept of symbolic links is pretty simple but the execution can be really tricky. We’d suggest reading over our guide to creating symbolic links in Windows 7, Windows XP, and Ubunutu to get a clearer idea what you’re getting into. Rip Your TV DVDs into Handy Episode Files Dear How-To Geek, My wife got me an iPod for Christmas and I still haven’t got around to filling it up. I have tons of entire TV show seasons on DVD and would like to get them on the iPod but I have absolutely no idea where to start. How do I get the shows off the discs? I thought it would be as easy to import the TV shows into iTunes as it is to import tracks off a CD but I was totally wrong. I tried downloading some applications to rip them but those didn’t work at all. Very frustrating! Surely there is an easy and/or automated way to do this, right? Sincerely, Free My DVDs Dear DVDs, Oh man is this a frustration we can relate to. It’s inordinately difficult to get movies and TV shows off physical media and into digital (and portable media player-friendly) formats. There are a multitude of ways to rip DVDs and quite a few applications out there (some good, some mediocre, and some outright malware). We’d recommend a two-part punch to solve your ripping woes. You’ll need a copy of DVDFab to strip away the protections on the discs and rip the disc and Handbrake to load the disc image and convert the files. It’s not quite as smooth as the CD-to-iTunes workflow but it’s still pretty easy. Check out all the steps and settings you’ll want to toggle here. Have a question you want to put before the How-To Geek staff? Shoot us an email at [email protected] and then keep an eye out for a solution in the Ask How-To Geek column. Latest Features How-To Geek ETC Internet Explorer 9 RC Now Available: Here’s the Most Interesting New Stuff Here’s a Super Simple Trick to Defeating Fake Anti-Virus Malware How to Change the Default Application for Android Tasks Stop Believing TV’s Lies: The Real Truth About "Enhancing" Images The How-To Geek Valentine’s Day Gift Guide Inspire Geek Love with These Hilarious Geek Valentines Google’s New Personal Blocklist Extension Kills Search Engine Spam KeyCounter Tracks Your Keystrokes and Mouse Clicks Add Custom LED Ambient Lighting to Your PC or Media Center The Trackor Monitors Amazon Prices; Integrates with Chrome, Firefox, and Safari Four Awesome TRON Legacy Themes for Chrome and Iron Anger is Illogical – Old School Style Instructional Video [Star Trek Mashup]

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• Developer’s Life – Summary of Superhero Articles

  - by Pinal Dave

  Earlier this year, I wrote an article series where I talked about developer’s life and compared it with Superhero. I have got amazing response to this series and I have been receiving quite a lots of email suggesting that I should write more blog post about them. Currently I am not planning to write more blog post but I will soon continue another series. In this blog post, I have summarized the entire series. Let me know if you want me to write about any superhero. I will see what I can do about that hero. Developer’s Life – Every Developer is a Captain America Captain America was first created as a comic book character in the 1940’s as a way to boost morale during World War II.  Aimed at a children’s audience, his legacy faded away when the war ended.  However, he has recently has a major reboot to become a popular movie character that deals with modern issues. Developer’s Life – Every Developer is the Incredible Hulk The Incredible Hulk is possibly one of the scariest superheroes out there.  All superheroes are meant to be “out of this world” and awe-inspiring, but I think most people will agree with I say The Hulk takes this to the next level.  He is the result of an industrial accident, which is scary enough in it’s own right.  Plus, when mild-mannered Bruce Banner is angered, he goes completely out-of-control and transforms into a destructive monster that he cannot control and has no memories of. Developer’s Life – Every Developer is a Wonder Woman We have focused a lot lately on this “superhero series.”  I love fantasy books and movies, and I feel like there is a lot to be learned from them.  As I am writing this series, though, I have noticed that every super hero I write about is a man.  So today, I would like to talk about the major female super hero – Wonder Woman. Developer’s Life – Every Developer is a Harry Potter Harry Potter might not be a superhero in the traditional sense, but I believe he still has a lot to teach us and show us about life as a developer.  If you have been living under a rock for the last 17 years, you might not know that Harry Potter is the main character in an extremely popular series of books and movies documenting the education and tribulation of a young wizard (and his friends). Developer’s Life – Every Developer is Like Transformers Transformers may not be superheroes – they don’t wear capes, they don’t have amazing powers outside of their size and folding ability, they’re not even human (technically).  Part of their enduring popularity is that while we are enjoying over-the-top movies, we are learning about good leadership and strong personal skills. Developer’s Life – Every Developer is a Iron Man Iron Man is another superhero who is not naturally “super,” but relies on his brain (and money) to turn him into a fighting machine.  While traditional superheroes are still popular, a three-movie franchise and incorporation into the new Avengers series shows that Iron Man is popular enough on his own. Developer’s Life – Every Developer is a Sherlock Holmes I have been thinking a lot about how developers are like super heroes, and I have written two blog posts now comparing them to Spiderman and Superman.  I have a lot of love and respect for developers, and I hope that they are enjoying these articles, and others are learning a little bit about the profession.  There is another fictional character who, while not technically asuper hero, is very powerful, and I also think stands as a good example of a developer. That character is Sherlock Holmes.  Sherlock Holmes is a British detective, first made popular at the turn of the 19thcentury by author Sir Arthur Conan Doyle.  The original Sherlock Holmes was a brilliant detective who could solve the most mind-boggling crime through simple observations and deduction. Developer’s Life – Every Developer is a Chhota Bheem Chhota Bheem is a cartoon character that is extremely popular where I live.  He is my daughter’s favorite characters.  I like to say that children love Chhota Bheem more than their parents – it is lucky for us he is not real!  Children love Chhota Bheem because he is the absolute “good guy.”  He is smart, loyal, and strong.  He and his friends live in Dholakpur and fight off their many enemies – and always win – in every episode.  In each episode, they learn something about friendship, bravery, and being kind to others.  Chhota Bheem is a good role model for children, and I think that he is a good role model for developers are well. Developer’s Life – Every Developer is a Batman Batman is one of the darkest superheroes in the fantasy canon.  He does not come to his powers through any sort of magical coincidence or radioactive insect, but through a lot of psychological scarring caused by witnessing the death of his parents.  Despite his dark back story, he possesses a lot of admirable abilities that I feel bear comparison to developers. Developer’s Life – Every Developer is a Superman I enjoyed comparing developers to Spiderman so much, that I have decided to continue the trend and encourage some of my favorite people (developers) with another favorite superhero – Superman.  Superman is probably the most famous superhero – and one of the most inspiring. Developer’s Life – Every Developer is a Spiderman I have to admit, Spiderman is my favorite superhero.  The most recent movie recently was released in theaters, so it has been at the front of my mind for some time. Spiderman was my favorite superhero even before the latest movie came out, but of course I took my whole family to see the movie as soon as I could!  Every one of us loved it, including my daughter.  We all left the movie thinking how great it would be to be Spiderman.  So, with that in mind, I started thinking about how we are like Spiderman in our everyday lives, especially developers. I would like to know which Superhero is your favorite hero! Reference: Pinal Dave (http://blog.SQLAuthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Developer, Superhero

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Setup Remote Access in Windows Home Server

  - by Mysticgeek

  One of the many awesome features of Windows Home Server, is the ability to access your server and other computers on your network remotely. Today we show you the steps to enable Remote Access to your home server from anywhere you have an Internet connection. Remote Access in Windows Home Server has a lot of great features like uploading and downloading files from shared folders, accessing files from machines on your network, and controling machines remotely (on supported OS versions). Here we take a look at the basics of setting it up, choosing a domain name, and verifying you can connect remotely. Setup Remote Access in Windows Home Server Open the Windows Home Server Console and click on Settings. Next select Remote Access, it is off by default, just click the button to turn it on. Wait while your router is configured for remote access, when it’s complete click Next. Notice that it will enable UPnP, if you don’t wish to have that enabled, you can manually forward the correct ports. If you have any problems with the router being automatically configured, we’ll be taking a look at a more detailed troubleshooting guide in the future. The router is successfully configured, and we can continue to the next process of configuring our domain name. The Domain Name Setup Wizard will start. Notice you will need a Windows Live ID to set it up –which is typically your hotmail address. If you don’t already have one, you can get one here. Type in your Live ID email address and password and click Next… Agree to the Home Server Privacy Statement and the Live Custom Domains Addendum. If you’re concerned about privacy and want to learn more about the domain addendum, make sure to read about it before agreeing. There is nothing abnormal to point out about either statement, but if this is your first time setting it up, it’s good to review the information.   Now choose a name for the domain. You should select something that is easy to remember and identifies your home server. The name can contain up to 63 characters, numbers, letters, and hyphens…and must begin and end with a letter or number. When you have the name figured out click the Confirm button. Note: You can only register one domain name per Live ID. If the name isn’t already taken, you’ll get a confirmation message indicating it’s god to go. The wizard is complete and you can now access the home server from the URL provided. A few other things to point out after you’ve set it up…under Domain Name click on the Details button… Which pulls up the domain detail information and you can refresh the data to verify everything is working correctly. Or you can click the Configure button and then change or release your current domain name. Under Web site settings, you can change you site page headline to whatever you want it to be. Accessing Home Server Remotely After you’ve gotten everything setup for your home server domain, you can begin to access it when you’re away from home. Simply type in the domain address you created in the previous steps. The start page is rather boring…and to start accessing your data, click the Log On button in the upper right hand corner. Then enter in your home server credentials to gain access to your files, folders, and network computers. You won’t be able to log in with your administrator user account however, to protect security of your network. Once you’re logged in, you’ll be able to access different parts of your home server shares and network computers. Conclusion Now that you have Remote Access setup, you should be able to access and manage your files easily. Being able to access data from your home server remotely is great when you need to get certain files while on the road. The web UI is pretty self explanatory, works best in IE as ActiveX is required, and is smooth and easy to work with. In future articles we’ll be covering a lot more regarding remote access, including more of the available features, troubleshooting connection issues, and enabling access for other users. Similar Articles Productive Geek Tips GMedia Blog: Setting Up a Windows Home ServerHow to Remote Desktop to the Actual Server Console on Windows 2003Use Windows Vista Aero through Remote Desktop ConnectionAccess Your MySQL Server Remotely Over SSHShare Ubuntu Home Directories using Samba TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Penolo Lets You Share Sketches On Twitter Visit Woolyss.com for Old School Games, Music and Videos Add a Custom Title in IE using Spybot or Spyware Blaster When You Need to Hail a Taxi in NYC Live Map of Marine Traffic NoSquint Remembers Site Specific Zoom Levels (Firefox)

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• How TiVo is messing up customer support.

  - by James Fleming

  Ok,  So I've gotten a TiVo and overall, I'm happy, but there have been issues and I suspect I've a defective unit. - Now the nice folks after many service calls were happy to swap it out, and to ensure continuity of service, they sent me a new unit (after a $109 deposit).  That was yesterday. Today, when we go to watch a little TV, and wait for our replacement unit to arrive we find our TiVo service has been suspended. WTF? They have an exchange program, but your unit your waiting to exchange is as dead as a doornail until the replacement arrives. How hard is it to keep the old unit active for an extra week? Here is the exchange w/Tivo below... You are currently number 1 in the queue. We apologize for the delay. We will assign you to an agent as soon as one is available.The average amount of time a customer has to wait is 00:13.  Kaylene (Listening)  Kaylene: Thank you for contacting TiVo! My name is Kaylene. So that I may better assist you, are you an existing customer?  james Fleming: yes I am, but I'm now having second thoughts about being one    Kaylene: Thank you for verifying your information. How may I assist you today James?  james Fleming: I've been having issues w/a tivo box & I'm getting a replacement sent out to me (after paying an additional deposit) and now my current unit is no longer activated  Kaylene: I can help you today!  Kaylene: When we process an exchange we do transfer over the service to the replacement box so it is active and ready to go when you receive it.  james Fleming: which is to say you also make my current box worthless until such time I receive a new box?!?!?  Kaylene: I apologize that your original box was deactivated so we could activate your replacement box.  james Fleming: Why on Earth would I bother to pay in advance for a new box if you were going to kill my existing box.  Kaylene: What features are you needing to use on your current box?  james Fleming: I need to be able to access my netflix subscription (if I'm lucky enough to have it work without rebooting)  Kaylene: Can I have you verify the TiVo Service Number of your TiVo box please?  james Fleming: 7460011906979b4  Kaylene: We have your current box temporary service but not all features are available with temporary service as it is not paid for service.  Kaylene: If you like I can transfer your service back to your current box for now. Then once you receive the new box you will have to call in and have the service transferred back to the new box.  james Fleming: Not paid for? Let's see> one tivo box + 3 year service plan + monthly service + $109 deposit on a second box = what?  Kaylene: Would you like me to transfer your service back to your current box?  james Fleming: Yes - that would be helpful  Kaylene: All you will need to do is contact us again once you receive the new box so we can transfer it back.  Kaylene: I have put your service back on TiVo box 7460011906979b4.  james Fleming: What would also be helpful is your firm informing me to how you'd be cutting service in the interim.  james Fleming: Again - I opted to pay to have a second box delivered BEFORE returning the box I have - thus trying to have a continuity of service..  Kaylene: This is not something we normally do so it is important when you contact us to transfer the service back to the new box when you receive it that you reference this case number: 110622-006089.  Kaylene: I apologize about the inconvenience. You may need  force a few connections for the box to recognize the service again.  james Fleming: If it's not something you normally do than WHY would you have a $109 fee and a term for the service.  james Fleming: I am not mad at you, but your company is not impressing me and I'm blogging about this experience  Kaylene: Again I apologize about the inconvenience but you should be good to go now. Is there anything else I can help you with today?  james Fleming: so I need to go through the re-actviate process or is that somethign you do  Kaylene: When you receive the new TiVo box you need to contact us so we can transfer the service to the new box for you.  james Fleming: sure  Kaylene: Is there anything else I can help you with today James?  james Fleming: Nope - please email this transcript to me  Kaylene: I apologize but we do not have the ability to e-mail you a copy of this transcript. You can view it online at  http://www.tivo.com when you sign into your account or you can copy and paste it now to save it.  Kaylene: Thank you for contacting TiVo today. Your reference number for our conversation is 110622-006089. You can save this for your records, and if necessary, provide this to a later agent to pull up what we discussed. There will be a brief satisfaction survey emailed to you. We would appreciate any feedback on your TiVo Chat Support experience today.  Kaylene: Thank you for using TiVo Chat and have a great day James! Good-bye.  Kaylene has disconnected.

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• Quartz.Net Windows Service Configure Logging

  - by Tarun Arora

  In this blog post I’ll be covering, Logging for Quartz.Net Windows Service 01 – Why doesn’t Quartz.Net Windows Service log by default 02 – Configuring Quartz.Net windows service for logging to eventlog, file, console, etc 03 – Results: Logging in action If you are new to Quartz.Net I would recommend going through, A brief Introduction to Quartz.net Walkthrough of Installing & Testing Quartz.Net as a Windows Service Writing & Scheduling your First HelloWorld job with Quartz.Net   01 – Why doesn’t Quartz.Net Windows Service log by default If you are trying to figure out why… The Quartz.Net windows service isn’t logging The Quartz.Net windows service isn’t writing anything to the event log The Quartz.Net windows service isn’t writing anything to a file How do I configure Quartz.Net windows service to use log4Net How do I change the level of logging for Quartz.Net Look no further, This blog post should help you answer these questions. Quartz.NET uses the Common.Logging framework for all of its logging needs. If you navigate to the directory where Quartz.Net Windows Service is installed (I have the service installed in C:\Program Files (x86)\Quartz.net, you can find out the location by looking at the properties of the service) and open ‘Quartz.Server.exe.config’ you’ll see that the Quartz.Net is already set up for logging to ConsoleAppender and EventLogAppender, but only ‘ConsoleAppender’ is set up as active. So, unless you have the console associated to the Quartz.Net service you won’t be able to see any logging. <log4net> <appender name="ConsoleAppender" type="log4net.Appender.ConsoleAppender"> <layout type="log4net.Layout.PatternLayout"> <conversionPattern value="%d [%t] %-5p %l - %m%n" /> </layout> </appender> <appender name="EventLogAppender" type="log4net.Appender.EventLogAppender"> <layout type="log4net.Layout.PatternLayout"> <conversionPattern value="%d [%t] %-5p %l - %m%n" /> </layout> </appender> <root> <level value="INFO" /> <appender-ref ref="ConsoleAppender" /> <!-- uncomment to enable event log appending --> <!-- <appender-ref ref="EventLogAppender" /> --> </root> </log4net> Problem: In the configuration above Quartz.Net Windows Service only has ConsoleAppender active. So, no logging will be done to EventLog. More over the RollingFileAppender isn’t setup at all. So, Quartz.Net will not log to an application trace log file. 02 – Configuring Quartz.Net windows service for logging to eventlog, file, console, etc Let’s change this behaviour by changing the config file… In the below config file, I have added the RollingFileAppender. This will configure Quartz.Net service to write to a log file. (<appender name="GeneralLog" type="log4net.Appender.RollingFileAppender">) I have specified the location for the log file (<arg key="configFile" value="Trace/application.log.txt"/>) I have enabled the EventLogAppender and RollingFileAppender to be written to by Quartz. Net windows service Changed the default level of logging from ‘Info’ to ‘All’. This means all activity performed by Quartz.Net Windows service will be logged. You might want to tune this back to ‘Debug’ or ‘Info’ later as logging ‘All’ will produce too much data to the logs. (<level value="ALL"/>) Since I have changed the logging level to ‘All’, I have added applicationSetting to remove logging log4Net internal debugging. (<add key="log4net.Internal.Debug" value="false"/>) <?xml version="1.0" encoding="utf-8" ?> <configuration> <configSections> <section name="quartz" type="System.Configuration.NameValueSectionHandler, System, Version=1.0.5000.0,Culture=neutral, PublicKeyToken=b77a5c561934e089" /> <section name="log4net" type="log4net.Config.Log4NetConfigurationSectionHandler, log4net" /> <sectionGroup name="common"> <section name="logging" type="Common.Logging.ConfigurationSectionHandler, Common.Logging" /> </sectionGroup> </configSections> <common> <logging> <factoryAdapter type="Common.Logging.Log4Net.Log4NetLoggerFactoryAdapter, Common.Logging.Log4net"> <arg key="configType" value="INLINE" /> <arg key="configFile" value="Trace/application.log.txt"/> <arg key="level" value="ALL" /> </factoryAdapter> </logging> </common> <appSettings> <add key="log4net.Internal.Debug" value="false"/> </appSettings> <log4net> <appender name="ConsoleAppender" type="log4net.Appender.ConsoleAppender"> <layout type="log4net.Layout.PatternLayout"> <conversionPattern value="%d [%t] %-5p %l - %m%n" /> </layout> </appender> <appender name="EventLogAppender" type="log4net.Appender.EventLogAppender"> <layout type="log4net.Layout.PatternLayout"> <conversionPattern value="%d [%t] %-5p %l - %m%n" /> </layout> </appender> <appender name="GeneralLog" type="log4net.Appender.RollingFileAppender"> <file value="Trace/application.log.txt"/> <appendToFile value="true"/> <maximumFileSize value="1024KB"/> <rollingStyle value="Size"/> <layout type="log4net.Layout.PatternLayout"> <conversionPattern value="%d{HH:mm:ss} [%t] %-5p %c - %m%n"/> </layout> </appender> <root> <level value="ALL" /> <appender-ref ref="ConsoleAppender" /> <appender-ref ref="EventLogAppender" /> <appender-ref ref="GeneralLog"/> </root> </log4net> </configuration>   Note – Please ensure you restart the Quartz.Net Windows service for the config changes to be picked up by the service   03 – Results: Logging in action Once you start the Quartz.Net Windows Service up, the logging should be initiated to write all activities in the Console, EventLog and File… See screen shots below… Figure – Quartz.Net Windows Service logging all activity to the event log Figure – Quartz.Net Windows Service logging all activity to the application log file Where is the output from log4Net ConsoleAppender? As a default behaviour, the console isn't available in windows services, web services, windows forms. The output will simply be dismissed. Unless you are running the process interactively. Which you can do by firing up Quartz.Server.exe –i to see the output   This was fourth in the series of posts on enterprise scheduling using Quartz.net, in the next post I’ll be covering troubleshooting why a scheduled task hasn’t fired on Quartz.net windows service. All Quartz.Net specific blog posts can listed here. Thank you for taking the time out and reading this blog post. If you enjoyed the post, remember to subscribe to http://feeds.feedburner.com/TarunArora. Stay tuned!

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• Mobile HCM: It’s not the future, it is right now

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Boese, Director Product Strategy, Oracle I’ll bet you reached for your iPhone or Android or BlackBerry and took a quick look at email or Facebook or last night’s text messages before you even got out of bed this morning. Come on, admit it, it’s ok, you are among friends here. See, feel better now? But seriously, the incredible growth and near-ubiquity of increasingly powerful, capable, and for many of us, essential in our daily lives mobile devices has profoundly changed the way we communicate, consume information, socialize, and more and more, conduct business and get our work done. And if you doubt that profound change has happened, just think for a moment about the last time you misplaced your iPhone.  The shivers, the cold sweats, the panic... We have all been there. And indeed your personal experiences with mobile technology echoes throughout the world - here are a few data points to consider: Market research firm IDC estimates 1.8 billion mobile phones will be shipped in 2012. A recent Pew study reports 46% of Americans own a smartphone of some kind. And finally in the USA, ownership of tablets like the iPad has doubled from 10% to 19% in the last year. So truly for the Human Resources leader, the question is no longer, ‘Should HR explore ways to exploit mobile devices and their always-on nature to better support and empower the modern workforce?’, but rather ‘How can HR best take advantage of smartphone and tablet capability to provide information, enable transactions, and enhance decision making?’. Because even though moving HCM applications to mobile devices seems inherently logical given today’s fast-moving and mobile workforces, and its promise to deliver incredible value to the organization, HR leaders also have to consider many factors before devising their Mobile HCM strategy and embarking on mobile HR technology projects. Here are just some of the important considerations for HR leaders as you build your strategies and evaluate mobile HCM solutions: Does your organization provide mobile devices to the workforce today, and if so, will the current set of deployed devices have the necessary capability and ecosystems to support your mobile HCM initiatives? Will you allow workers to use or bring their own mobile devices, (commonly abbreviated as ‘BYOD’), and if so are your IT and Security organizations in agreement and capable of supporting that strategy? Do you know which workers need access to mobile HCM applications? Often mobile HCM capability flows down in an organization, with executives and other ‘road-warrior’ types having the most immediate needs, followed by field sales staff, project managers, and even potential job candidates. But just as an organization will have to spend time understanding ‘who’ should have access to mobile HCM technology, the ‘what’ of the way the solutions should be deployed to these groups will also vary. What works and makes sense for the executive, (company-wide dashboards and analytics on an iPad), might not be as relevant for a retail store manager, (employee schedules, location-level sales and inventory data, transaction approvals, etc.). With Oracle Fusion HCM, we are taking an approach to mobile HR that encompasses not just the mobile solution needs for the various types of worker, but also incorporates the fundamental attributes of great mobile applications - the ability to support end-to-end transactions, apps that respond with lightning-fast speed, with functions that are embedded in a worker’s daily activities, and features that can be mashed-up easily with other business areas like Finance and CRM. Finally, and perhaps most importantly for the Oracle Fusion HCM team, delivering mobile experiences that truly enhance, enable, and empower the mobile workforce, and deliver on the design mantras of the best-in-class consumer applications, continues to shape and drive design decisions. Mobile is no longer the future, it is right now, and the cutting-edge HR leader of today will need to consider how mobile fits her HCM technology strategy from here on out. You can learn more about our ideas and plans for Oracle Fusion HCM mobile solutions at https://fusiontap.oracle.com/.

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• How to Collect Debug Info for Oracle SQL Developer

  - by thatjeffsmith

  In a perfect world, there would be no software bugs. Developers would always test their code. QA would find any scenarios and bugs the developers hadn’t already thought of. Regression tests would be complete and flawless. But alas, we can only afford to pay mere humans here, so we will have bugs from time to time. Or sometimes you are trying to do something the software wasn’t designed for, or perhaps your machine has exhausted it’s resources trying to build the un-buildable. When you run into problems, you will need help. Developers need your help so they can help you. Surprisingly enough, feedback like this isn’t very helpful: Your program isn’t working. How can I make it work? When you are ready to work with us on the SQL Developer OTN forum, you will most likely be asked to run SQL Developer and capture the output from the command console. In case you need help with this, ere’s a step-by-step process you can follow in Windows 7 (should work in XP too.) Open a windows command window Start – Run – CMD Once it’s open, click on the window icon and select ‘Defaults.’ Change the default buffer size to be something bigger, much bigger. Set the CMD window default buffer size HIGHER Note: you only need to do this once. Navigate to your SQL Developer Installation Folder Instead of running the ‘sqldeveloper.exe’ file in the root directory, we are going to go several sub-directories down. Find the ‘bin’ sub-directory and run the ‘sqldeveloper.exe’ there. When you do this, a CMD window will open, and then you’ll see the SQL Developer application load. The SQL Developer bin directory - run the tool from here and get a logging window Use SQL Developer as normal, until it ‘breaks’ or ‘hangs’ Now, you are ready to grab the nitty-gritty information that MIGHT tell the developer what is going wrong or happening in your scenario. Click back into the CMD window Send a Ctrl+Break or a Ctrl+Pause. If you on a newer laptop that doesn’t have this key, be sure to check the ‘Fn’ subset of keys. If you need to map the BREAK or PAUSE buttons, this article might help. You can also try the on-screen keyboard in windows – just type ‘OSK’ in your START – RUN prompt. Copy the logging information from the command window – all of it We need this information, help us get it! Open a case with Oracle Support or Start a Thread on the Forums Or email me. If you’re on my blog reading this, it’s the least I can do to help Now, before you hit ‘Send’ or ‘Post’ or ‘Submit’ – be sure to add a brief description of what you were doing in the application when you ran into the problem. Even if you were doing ‘nothing,’ let us know how many connections you had open, what windows were active, etc. The more you can tell us, the higher your odds go up to getting a quick fix or at least an answer as to what is happening. Also include the following information: The version of SQL Developer you are running The version of the JDK you are using The OS you are using The version of Oracle you are connected to Now, don’t be surprised if you get asked to upgrade to a supported configuration, say ‘version 3.1 and the 1.6 JDK.’ Supporting older versions of software is fun, and while we enjoy a challenge, it may be easier for you to upgrade your way out of the problem at hand.

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• How Mary Meeker’s Latest Findings May Make You Re-Imagine Commerce

  - by Brenna Johnson-Oracle

  0 0 1 954 5439 Endeca Technologies 45 12 6381 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Today, Mary Meeker released her highly anticipated annual “Internet Trends” presentation for 2014. All 164 slides are jam-packed with pretty much everything you need to know about the state of the Internet. And as luck would have it, Oracle is staying ahead of these trends (but we’ll talk about that later). There were a few surprises, some stats to solidify what you likely already know, and Meeker’s novel observations about where we are all going. What interested me the most is not only how people are engaging in their personal lives, but how they engage with brands. As you could probably predict, Internet usage growth is slowing while tablet user and mobile data traffic growth continue their meteoric rise around the globe, with tremendous growth in underpenetrated markets like China, India, Brazil and Indonesia. Now hold those the “Internet is dead” comments. Keep in mind there’s still plenty of room to grow, and a multiscreen model is Meeker’s vision for our future. Despite 1.5x YOY growth for mobile traffic, mobile still only makes up about 23% of all traffic today. With tablet shipments easily outpacing figures for PCs even at their height (in 2007), mobile will only continue on it’s path, but won’t be everything to everyone. Mobile won’t replace every touchpoint, it’s just created our shorter attention spans and demand for simpler, more personal experiences. As Meeker points out TVs, tablets, PCs, and smartphones are used for different activities at present, but lines will blur (for example, 84% of smartphones owners use their device while watching TV). Day-to-day activities are being re-imagining through simple, beautiful user experiences. It seems like every day I discover a new way a brand/site/app made the most mundane or mounting task enjoyable and frictionless – and I’m not alone. Meeker points out the evolution of how we do everything from how we communicate, get information, use money, meet someone, get places, order a meal, and consume media is all done through new user interfaces that make day-to-day tasks simpler. This movement has caused just about everyone’s patience for a poor UX to take a nosedive. And it’s not just the digital user experience, technology is making a lot of people’s offline lives easier, and less expensive. Today 47% of online shopping utilizes free shipping— nearly half. And Meeker predicts same day local delivery will be the “next big thing” (and you can take a guess on who will own that). Content, Community and Commerce creates the “Internet Trifecta.” Meeker pointed out that when content, communities and commerce occur in a single experience it’s embraced by consumers, which translates to big dollars for brands. The magic happens when consumers can get inspired, research, and buy in a single experience. As the buying cycle has changed and touchpoints (Web, mobile, social, store) are no longer tied to “roles” or steps in the customer journey, brands must make all experiences (content and commerce) available in a single, adaptable experience. (We at Oracle Commerce have a lot to say on this topic – stay tuned!) And in what Meeker calls the “biggest re-imagination of all:” consumers enabled with smartphones and sensors are creating troves of findable and sharable data, which she says is in the early stages, by growing rapidly. She notes that transparency and patterns of consumers with this hardware (FYI - there are up to 10 sensors embedded in smartphones now) has created a Big Data treasure chest to be mined to improve business and the life of the consumer. The opportunities are endless. So what does it all mean for a company doing business online? Start thinking about how you can: Re-imagine your experience. Not your online experience and your mobile experience and your social experience – your overall experience. When consumers can research, buy, and advocate from anywhere (and their attention spans are at an all-time low) channels don’t exist. Enable simple and beautiful interactions informed by all of the online and offline data you leverage across your enterprise. Ethically leverage the endless supply of data (user generated content, clicks, purchases, in-store behavior, social activity) to make experiences more beautiful, more accurate, and more personalized (not to mention, more lucrative for you). Re-imagine content and commerce. Content and commerce must co-exist in a single destination where shoppers can get inspired, explore, research, share, and purchase in a collective experience. Think of how you can deliver an experience where all types of experiences (brand stories and commerce) adapt to every customer need. (Look for more on this topic coming soon). Re-imagine your reach. Look to Meeker’s findings to see how the global appetite for digital experiences is growing, but under-served in many places (i.e.: India, Mexico, Indonesia, Brazil, Philippines, etc.). Growing your online business to a new geography doesn’t have to mean starting from scratch or having an entirely new team manage the new endeavor. Expand using what you’ve already built in a multisite framework, with global language support. And of course, make sure it’s optimized for mobile! Re-imagine the possible. After every Meeker report, I’m always left with the thought “we are just at the beginning.” Everyday there is more data, more possibilities, more online consumers, and more opportunities to use new latest technology to get closer to your customers and be more successful. There’s a lot going on in our Product Development and Product Innovations groups to automate innovation for our customers, so that they can continue to stay ahead of these trends, without disrupting their business. Check out a recent interview with our Innovations Team on some of these new possibilities. Staying on track despite the seemingly endless possibilities out there is the hard part. Prioritizing where you will focus based on your unique brand promise, customer and goals is what you do best. To learn how Oracle Commerce can help your business achieve your goals check out oracle.com/commerce. Check out Meeker’s entire report here.

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• Scott Guthrie in Glasgow

  - by Martin Hinshelwood

  Last week Scott Guthrie was in Glasgow for his new Guathon tour, which was a roaring success. Scott did talks on the new features in Visual Studio 2010, Silverlight 4, ASP.NET MVC 2 and Windows Phone 7. Scott talked from 10am till 4pm, so this can only contain what I remember and I am sure lots of things he discussed just went in one ear and out another, however I have tried to capture at least all of my Ohh’s and Ahh’s. Visual Studio 2010 Right now you can download and install Visual Studio 2010 Candidate Release, but soon we will have the final product in our hands. With it there are some amazing improvements, and not just in the IDE. New versions of VB and C# come out of the box as well as Silverlight 4 and SharePoint 2010 integration. The new Intellisense features allow inline support for Types and Dictionaries as well as being able to type just part of a name and have the list filter accordingly. Even better, and my personal favourite is one that Scott did not mention, and that is that it is not case sensitive so I can actually find things in C# with its reasonless case sensitivity (Scott, can we please have an option to turn that off.) Another nice feature is the Routing engine that was created for ASP.NET MVC is now available for WebForms which is good news for all those that just imported the MVC DLL’s to get at it anyway. Another fantastic feature that will need some exploring is the ability to add validation rules to your entities and have them validated automatically on the front end. This removes the need to add your own validators and means that you can control an objects validation rules from a single location, the object. A simple command “GridView.EnableDynamicData(gettype(product))“ will enable this feature on controls. What was not clear was wither there would be support for this in WPF and WinForms as well. If there is, we can write our validation rules once and use everywhere. I was disappointed to here that there would be no inbuilt support for the Dynamic Language Runtime (DLR) with VS2010, but I think it will be there for .vNext. Because I have been concentrating on the Visual Studio ALM enhancements to VS2010 I found this section invaluable as I now know at least some of what I missed. Silverlight 4 I am not a big fan of Silverlight. There I said it, and I will probably get lynched for it. My big problem with Silverlight is that most of the really useful things I leaned from WPF do not work. I am only going to mention one thing and that is “x:Type”. If you are a WPF developer you will know how much power these 6 little letters provide; the ability to target templates at object types being the the most magical and useful. But, and this is a massive but, if you are developing applications that MUST run on platforms other than windows then Silverlight is your only choice (well that and Flash, but lets just not go there). And Silverlight has a huge install base as well.. 60% of all internet connected devices have Silverlight. Can Adobe say that? Even though I am not a fan of it my current project is a Silverlight one. If you start your XAML experience with Silverlight you will not be disappointed and neither will the users of the applications you build. Scott showed us a fantastic application called “Silverface” that is a Silverlight 4 Out of Browser application. I have looked for a link and can’t find one, but true to form, here is a fantastic WPF version called Fish Bowl from Microsoft. ASP.NET MVC 2 ASP.NET MVC is something I have played with but never used in anger. It is definitely the way forward, but WebForms is not dead yet. there are still circumstances when WebForms are better. If you are starting from greenfield and you are using TDD, then MVC is ultimately the only way you can go. New in version 2 are Dynamic Scaffolding helpers that let you control how data is presented in the UI from the Entities. Adding validation rules and other options that make sense there can help improve the overall ease of developing the UI. Also the Microsoft team have heard the cries of help from the larger site builders and provided “Areas” which allow a level of categorisation to your Controllers and Views. These work just like add-ins and have their own folder, but also have sub Controllers and Views. Areas are totally pluggable and can be dropped onto existing sites giving the ability to have boxed products in MVC, although what you do with all of those views is anyone's guess. They have been listening to everyone again with the new option to encapsulate UI using the Html.Action or Html.ActionRender. This uses the existing  .ascx functionality in ASP.NET to render partial views to the screen in certain areas. While this was possible before, it makes the method official thereby opening it up to the masses and making it a standard. At the end of the session Scott pulled out some IIS goodies including the IIS SEO Toolkit which can be used to verify your own site is “good” for search engine consumption. Better yet he suggested that you run it against your friends sites and shame them with how bad they are. note: make sure you have fixed yours first. Windows Phone 7 Series I had already seen the new UI for WP7 and heard about the developer story, but Scott brought that home by building a twitter application in about 20 minutes using the emulator. Scott’s only mistake was loading @plip’s tweets into the app… And guess what, it was written in Silverlight. When Windows Phone 7 launches you will be able to use about 90% of the codebase of your existing Silverlight application and use it on the phone! There are two downsides to the new WP7 architecture: No, your existing application WILL NOT work without being converted to either a Silverlight or XNA UI. NO, you will not be able to get your applications onto the phone any other way but through the Marketplace. Do I think these are problems? No, not even slightly. This phone is aimed at consumers who have probably never tried to install an application directly onto a device. There will be support for enterprise apps in the future, but for now enterprises should stay on Windows Phone 6.5.x devices. Post Event drinks At the after event drinks gathering Scott was checking out my HTC HD2 (released to the US this month on T-Mobile) and liked the Windows Phone 6.5.5 build I have on it. We discussed why Microsoft were not going to allow Windows Phone 7 Series onto it with my understanding being that it had 5 buttons and not 3, while Scott was sure that there was more to it from a hardware standpoint. I think he is right, and although the HTC HD2 has a DX9 compatible processor, it was never built with WP7 in mind. However, as if by magic Saturday brought fantastic news for all those that have already bought an HD2: Yes, this appears to be Windows Phone 7 running on a HTC HD2. The HD2 itself won't be getting an official upgrade to Windows Phone 7 Series, so all eyes are on the ROM chefs at the moment. The rather massive photos have been posted by Tom Codon on HTCPedia and they've apparently got WiFi, GPS, Bluetooth and other bits working. The ROM isn't online yet but according to the post there's a beta version coming soon. Leigh Geary - http://www.coolsmartphone.com/news5648.html  What was Scott working on on his flight back to the US?   Technorati Tags: VS2010,MVC2,WP7S,WP7 Follow: @CAMURPHY, @ColinMackay, @plip and of course @ScottGu

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• It’s nice to be important, but it’s more important to be nice

  - by BuckWoody

  I’ve been a little “preachy” lately, telling you that you should let people finish their sentences, and always check a problem out before you tell a user that their issue is “impossible”. Well, I’ll round that out with one more tip today. Keep in mind that all of these things are actions I’ve been guilty of, hopefully in the past. I’m kind of a “work in progress”. And yes, I know these tips are coming from someone who picks on people in presentations, but that is of course done in fun, and (hopefully) with the audience’s knowledge.   (No, this isn’t aimed at any one person or event in particular – I just see it happen a lot)   I’ve seen, unfortunately over and over, someone in authority react badly to someone who is incorrect, or at least perceived to be incorrect. This might manifest itself in a comment, post, question or whatever, but the point is that I’ve seen really intelligent people literally attack someone they view as getting something wrong. Don’t misunderstand me; if someone posts that you should always drop a production database in the middle of the day I think you should certainly speak up and mention that this might be a bad idea!  No, I’m talking about generalizations or even incorrect statements done in good faith. Let me explain with an example.   Suppose someone makes the statement: “If you don’t have enough space on your system, you can just use a DBCC command to shrink the database”. Let’s take two responses to this statement.   Response One: “That’s insane. Everyone knows that shrinking a database is a stupid idea, you’re just going to fragment your indexes all over the place.” Response Two: “That’s an interesting take – in my experience and from what I’ve read here (someurl.com) I think this might not be a universal best practice.”   Of course, both responses let the person making the statement and those reading it know that you don’t agree, and that it’s probably wrong. But the person you responded to and the general audience hearing you (or reading your response) might form two different opinions of you.   The first response says to me “this person really needs to be right, and takes arguments personally. They aren’t thinking of the other person at all, or the folks reading or hearing the exchange. They turned an incorrect technical statement into a personal attack. They haven’t left the other party any room to ‘save face’, and they have potentially turned what could be a positive learning experience for everyone into a negative. Also, they sound more than just a little arrogant.”   The second response says to me “this person has left room for everyone to save face, has presented evidence to the contrary and is thinking about moving the ball forward and getting it right rather than attacking someone for getting it wrong.” It’s the idea of questioning a statement rather than attacking a person.   Perhaps you have a different take. Maybe you think the “direct” approach is best – and maybe that’s worked for you. Something to consider is what you’ve really accomplished while using that first method. Sure, the info you provide is correct, and perhaps someone out there won’t shrink a database because of your response – but perhaps you’ve turned a lot more people off, and now they won’t listen to your other valuable information. You’ll be an expert, but another one of the nameless, arrogant jerks in technology. And I don’t think anyone likes to be thought of that way.   OK, I’ll get down off of the high-horse now. And I’ll keep the title of this entry (said to me by my grandmother when I was a little kid) in mind when I dismount. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Updating the managed debugging API for .NET v4

  - by Brian Donahue

  In any successful investigation, the right tools play a big part in collecting evidence about the state of the "crime scene" as it was before the detectives arrived. Unfortunately for the Crash Scene Investigator, we don't have the budget to fly out to the customer's site, chalk the outline, and eat their doughnuts. We have to rely on the end-user to collect the evidence for us, which means giving them the fingerprint dust and the evidence baggies and leaving them to it. With that in mind, the Red Gate support team have been writing tools that can collect vital clues with a minimum of fuss. Years ago we would have asked for a memory dump, where we used to get the customer to run CDB.exe and produce dumps that we could analyze in-house, but those dumps were pretty unwieldy (500MB files) and the debugger often didn't dump exactly where we wanted, or made five or more dumps. What we wanted was just the minimum state information from the program at the time of failure, so we produced a managed debugger that captured every first and second-chance exception and logged the stack and a minimal amount of variables from the memory of the application, which could all be exported as XML. This caused less inconvenience to the end-user because it is much easier to send a 65KB XML file in an email than a 500MB file containing all of the application's memory. We don't need to have the entire victim shipped out to us when we just want to know what was under the fingernails. The thing that made creating a managed debugging tool possible was the MDbg Engine example written by Microsoft as part of the Debugging Tools for Windows distribution. Since the ICorDebug interface is a bit difficult to understand, they had kindly created some wrappers that provided an event-driven debugging model that was perfect for our needs, but .NET 4 applications under debugging started complaining that "The debugger's protocol is incompatible with the debuggee". The introduction of .NET Framework v4 had changed the managed debugging API significantly, however, without an update for the MDbg Engine code! After a few hours of research, I had finally worked out that most of the version 4 ICorDebug interface still works much the same way in "legacy" v2 mode and there was a relatively easy fix for the problem in that you can still get a reference to legacy ICorDebug by changing the way the interface is created. In .NET v2, the interface was acquired using the CreateDebuggingInterfaceFromVersion method in mscoree.dll. In v4, you must first create IClrMetaHost, enumerate the runtimes, get an ICLRRuntimeInfo interface to the .NET 4 runtime from that, and use the GetInterface method in mscoree.dll to return a "legacy" ICorDebug interface. The rest of the MDbg Engine will continue working the old way. Here is how I had changed the MDbg Engine code to support .NET v4: private void InitFromVersion(string debuggerVersion){if( debuggerVersion.StartsWith("v1") ){throw new ArgumentException( "Can't debug a version 1 CLR process (\"" + debuggerVersion + "\"). Run application in a version 2 CLR, or use a version 1 debugger instead." );} ICorDebug rawDebuggingAPI=null;if (debuggerVersion.StartsWith("v4")){Guid CLSID_MetaHost = new Guid("9280188D-0E8E-4867-B30C-7FA83884E8DE"); Guid IID_MetaHost = new Guid("D332DB9E-B9B3-4125-8207-A14884F53216"); ICLRMetaHost metahost = (ICLRMetaHost)NativeMethods.ClrCreateInterface(CLSID_MetaHost, IID_MetaHost); IEnumUnknown runtimes = metahost.EnumerateInstalledRuntimes(); ICLRRuntimeInfo runtime = GetRuntime(runtimes, debuggerVersion); //Defined in metahost.hGuid CLSID_CLRDebuggingLegacy = new Guid(0xDF8395B5, 0xA4BA, 0x450b, 0xA7, 0x7C, 0xA9, 0xA4, 0x77, 0x62, 0xC5, 0x20);Guid IID_ICorDebug = new Guid("3D6F5F61-7538-11D3-8D5B-00104B35E7EF"); Object res;runtime.GetInterface(ref CLSID_CLRDebuggingLegacy, ref IID_ICorDebug, out res); rawDebuggingAPI = (ICorDebug)res; }elserawDebuggingAPI = NativeMethods.CreateDebuggingInterfaceFromVersion((int)CorDebuggerVersion.Whidbey,debuggerVersion);if (rawDebuggingAPI != null)InitFromICorDebug(rawDebuggingAPI);elsethrow new ArgumentException("Support for debugging version " + debuggerVersion + " is not yet implemented");} The changes above will ensure that the debugger can support .NET Framework v2 and v4 applications with the same codebase, but we do compile two different applications: one targeting v2 and the other v4. As a footnote I need to add that some missing native methods and wrappers, along with the EnumerateRuntimes method code, came from the Mindbg project on Codeplex. Another change is that when using the MDbgEngine.CreateProcess to launch a process in the debugger, do not supply a null as the final argument. This does not work any more because GetCORVersion always returns "v2.0.50727" as the function has been deprecated in .NET v4. What's worse is that on a system with only .NET 4, the user will be prompted to download and install .NET v2! Not nice! This works much better: proc = m_Debugger.CreateProcess(ProcessName, ProcessArgs, DebugModeFlag.Default,String.Format("v{0}.{1}.{2}",System.Environment.Version.Major,System.Environment.Version.Minor,System.Environment.Version.Build)); Microsoft "unofficially" plan on updating the MDbg samples soon, but if you have an MDbg-based application, you can get it working right now by changing one method a bit and adding a few new interfaces (ICLRMetaHost, IEnumUnknown, and ICLRRuntimeInfo). The new, non-legacy implementation of MDbg Engine will add new, interesting features like dump-file support and by association I assume garbage-collection/managed object stats, so it will be well worth looking into if you want to extend the functionality of a managed debugger going forward.

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• It’s nice to be important, but it’s more important to be nice

  - by BuckWoody

  I’ve been a little “preachy” lately, telling you that you should let people finish their sentences, and always check a problem out before you tell a user that their issue is “impossible”. Well, I’ll round that out with one more tip today. Keep in mind that all of these things are actions I’ve been guilty of, hopefully in the past. I’m kind of a “work in progress”. And yes, I know these tips are coming from someone who picks on people in presentations, but that is of course done in fun, and (hopefully) with the audience’s knowledge.   (No, this isn’t aimed at any one person or event in particular – I just see it happen a lot)   I’ve seen, unfortunately over and over, someone in authority react badly to someone who is incorrect, or at least perceived to be incorrect. This might manifest itself in a comment, post, question or whatever, but the point is that I’ve seen really intelligent people literally attack someone they view as getting something wrong. Don’t misunderstand me; if someone posts that you should always drop a production database in the middle of the day I think you should certainly speak up and mention that this might be a bad idea!  No, I’m talking about generalizations or even incorrect statements done in good faith. Let me explain with an example.   Suppose someone makes the statement: “If you don’t have enough space on your system, you can just use a DBCC command to shrink the database”. Let’s take two responses to this statement.   Response One: “That’s insane. Everyone knows that shrinking a database is a stupid idea, you’re just going to fragment your indexes all over the place.” Response Two: “That’s an interesting take – in my experience and from what I’ve read here (someurl.com) I think this might not be a universal best practice.”   Of course, both responses let the person making the statement and those reading it know that you don’t agree, and that it’s probably wrong. But the person you responded to and the general audience hearing you (or reading your response) might form two different opinions of you.   The first response says to me “this person really needs to be right, and takes arguments personally. They aren’t thinking of the other person at all, or the folks reading or hearing the exchange. They turned an incorrect technical statement into a personal attack. They haven’t left the other party any room to ‘save face’, and they have potentially turned what could be a positive learning experience for everyone into a negative. Also, they sound more than just a little arrogant.”   The second response says to me “this person has left room for everyone to save face, has presented evidence to the contrary and is thinking about moving the ball forward and getting it right rather than attacking someone for getting it wrong.” It’s the idea of questioning a statement rather than attacking a person.   Perhaps you have a different take. Maybe you think the “direct” approach is best – and maybe that’s worked for you. Something to consider is what you’ve really accomplished while using that first method. Sure, the info you provide is correct, and perhaps someone out there won’t shrink a database because of your response – but perhaps you’ve turned a lot more people off, and now they won’t listen to your other valuable information. You’ll be an expert, but another one of the nameless, arrogant jerks in technology. And I don’t think anyone likes to be thought of that way.   OK, I’ll get down off of the high-horse now. And I’ll keep the title of this entry (said to me by my grandmother when I was a little kid) in mind when I dismount. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• T4 Template error - Assembly Directive cannot locate referenced assembly in Visual Studio 2010 proje

  - by CodeSniper

  I ran into the following error recently in Visual Studio 2010 while trying to port Phil Haack’s excellent T4CSS template which was originally built for Visual Studio 2008.   The Problem Error Compiling transformation: Metadata file 'dotless.Core' could not be found In “T4 speak”, this simply means that you have an Assembly directive in your T4 template but the T4 engine was not able to locate or load the referenced assembly. In the case of the T4CSS Template, this was a showstopper for making it work in Visual Studio 2010. On a side note: The T4CSS template is a sweet little wrapper to allow you to use DotLessCss to generate static .css files from .less files rather than using their default HttpHandler or command-line tool.    If you haven't tried DotLessCSS yet, go check it out now!  In short, it is a tool that allows you to templatize and program your CSS files so that you can use variables, expressions, and mixins within your CSS which enables rapid changes and a lot of developer-flexibility as you evolve your CSS and UI. Back to our regularly scheduled program… Anyhow, this post isn't about DotLessCss, its about the T4 Templates and the errors I ran into when converting them from Visual Studio 2008 to Visual Studio 2010. In VS2010, there were quite a few changes to the T4 Template Engine; most were excellent changes, but this one bit me with T4CSS: “Project assemblies are no longer used to resolve template assembly directives.” In VS2008, if you wanted to reference a custom assembly in your T4 Template (.tt file) you would simply right click on your project, choose Add Reference and select that assembly.  Afterwards you were allowed to use the following syntax in your T4 template to tell it to look at the local references: <#@ assembly name="dotless.Core.dll" #> This told the engine to look in the “usual place” for the assembly, which is your project references. However, this is exactly what they changed in VS2010.  They now basically sandbox the T4 Engine to keep your T4 assemblies separate from your project assemblies.  This can come in handy if you want to support different versions of an assembly referenced both by your T4 templates and your project. Who broke the build?  Oh, Microsoft Did! In our case, this change causes a problem since the templates are no longer compatible when upgrading to VS 2010 – thus its a breaking change.  So, how do we make this work in VS 2010? Luckily, Microsoft now offers several options for referencing assemblies from T4 Templates: GAC your assemblies and use Namespace Reference or Fully Qualified Type Name Use a hard-coded Fully Qualified UNC path Copy assembly to Visual Studio "Public Assemblies Folder" and use Namespace Reference or Fully Qualified Type Name.  Use or Define a Windows Environment Variable to build a Fully Qualified UNC path. Use a Visual Studio Macro to build a Fully Qualified UNC path. Option #1 & 2 were already supported in Visual Studio 2008, so if you want to keep your templates compatible with both Visual Studio versions, then you would have to adopt one of these approaches. Yakkety Yak, use the GAC! Option #1 requires an additional pre-build step to GAC the referenced assembly, which could be a pain.  But, if you go that route, then after you GAC, all you need is a simple type name or namespace reference such as: <#@ assembly name="dotless.Core" #> Hard Coding aint that hard! The other option of using hard-coded paths in Option #2 is pretty impractical in most situations since each developer would have to use the same local project folder paths, or modify this setting each time for their local machines as well as for production deployment.  However, if you want to go that route, simply use the following assembly directive style: <#@ assembly name="C:\Code\Lib\dotless.Core.dll" #> Lets go Public! Option #3, the Visual Studio Public Assemblies Folder, is the recommended place to put commonly used tools and libraries that are only needed for Visual Studio.  Think of it like a VS-only GAC.  This is likely the best place for something like dotLessCSS and is my preferred solution.  However, you will need to either use an installer or a pre-build action to copy the assembly to the right folder location.   Normally this is located at:  C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PublicAssemblies Once you have copied your assembly there, you use the type name or namespace syntax again: <#@ assembly name="dotless.Core" #> Save the Environment! Option #4, using a Windows Environment Variable, is interesting for enterprise use where you may have standard locations for files, but less useful for demo-code, frameworks, and products where you don't have control over the local system.  The syntax for including a environment variable in your assembly directive looks like the following, just as you would expect: <#@ assembly name="%mypath%\dotless.Core.dll" #> “mypath” is a Windows environment variable you setup that points to some fully qualified UNC path on your system.  In the right situation this can be a great solution such as one where you use a msi installer for deployment, or where you have a pre-existing environment variable you can re-use. OMG Macros! Finally, Option #5 is a very nice option if you want to keep your T4 template’s assembly reference local and relative to the project or solution without muddying-up your dev environment or GAC with extra deployments.  An example looks like this: <#@ assembly name="$(SolutionDir)lib\dotless.Core.dll" #> In this example, I’m using the “SolutionDir” VS macro so I can reference an assembly in a “/lib” folder at the root of the solution.   This is just one of the many macros you can use.  If you are familiar with creating Pre/Post-build Event scripts, you can use its dialog to look at all of the different VS macros available. This option gives the best solution for local assemblies without the hassle of extra installers or other setup before the build.   However, its still not compatible with Visual Studio 2008, so if you have a T4 Template you want to use with both, then you may have to create multiple .tt files, one for each IDE version, or require the developer to set a value in the .tt file manually.   I’m not sure if T4 Templates support any form of compiler switches like “#if (VS2010)”  statements, but it would definitely be nice in this case to switch between this option and one of the ones more compatible with VS 2008. Conclusion As you can see, we went from 3 options with Visual Studio 2008, to 5 options (plus one problem) with Visual Studio 2010.  As a whole, I think the changes are great, but the short-term growing pains during the migration may be annoying until we get used to our new found power. Hopefully this all made sense and was helpful to you.  If nothing else, I’ll just use it as a reference the next time I need to port a T4 template to Visual Studio 2010.  Happy T4 templating, and “May the fourth be with you!”

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• Troubleshooting Application Timeouts in SQL Server

  - by Tara Kizer

  I recently received the following email from a blog reader: "We are having an OLTP database instance, using SQL Server 2005 with little to moderate traffic (10-20 requests/min). There are also bulk imports that occur at regular intervals in this DB and the import duration ranges between 10secs to 1 min, depending on the data size. Intermittently (2-3 times in a week), we face an issue, where queries get timed out (default of 30 secs set in application). On analyzing, we found two stored procedures, having queries with multiple table joins inside them of taking a long time (5-10 mins) in getting executed, when ideally the execution duration ranges between 5-10 secs. Execution plan of the same displayed Clustered Index Scan happening instead of Clustered Index Seek. All required Indexes are found to be present and Index fragmentation is also minimal as we Rebuild Indexes regularly alongwith Updating Statistics. With no other alternate options occuring to us, we restarted SQL server and thereafter the performance was back on track. But sometimes it was still giving timeout errors for some hits and so we also restarted IIS and that stopped the problem as of now." Rather than respond directly to the blog reader, I thought it would be more interesting to share my thoughts on this issue in a blog. There are a few things that I can think of that could cause abnormal timeouts: Blocking Bad plan in cache Outdated statistics Hardware bottleneck To determine if blocking is the issue, we can easily run sp_who/sp_who2 or a query directly on sysprocesses (select * from master..sysprocesses where blocking <> 0).  If blocking is present and consistent, then you'll need to determine whether or not to kill the parent blocking process.  Killing a process will cause the transaction to rollback, so you need to proceed with caution.  Killing the parent blocking process is only a temporary solution, so you'll need to do more thorough analysis to figure out why the blocking was present.  You should look into missing indexes and perhaps consider changing the database's isolation level to READ_COMMITTED_SNAPSHOT. The blog reader mentions that the execution plan shows a clustered index scan when a clustered index seek is normal for the stored procedure.  A clustered index scan might have been chosen either because that is what is in cache already or because of out of date statistics.  The blog reader mentions that bulk imports occur at regular intervals, so outdated statistics is definitely something that could cause this issue.  The blog reader may need to update statistics after imports are done if the imports are changing a lot of data (greater than 10%).  If the statistics are good, then the query optimizer might have chosen to scan rather than seek in a previous execution because the scan was determined to be less costly due to the value of an input parameter.  If this parameter value is rare, then its execution plan in cache is what we call a bad plan.  You want the best plan in cache for the most frequent parameter values.  If a bad plan is a recurring problem on your system, then you should consider rewriting the stored procedure.  You might want to break up the code into multiple stored procedures so that each can have a different execution plan in cache. To remove a bad plan from cache, you can recompile the stored procedure.  An alternative method is to run DBCC FREEPROCACHE which drops the procedure cache.  It is better to recompile stored procedures rather than dropping the procedure cache as dropping the procedure cache affects all plans in cache rather than just the ones that were bad, so there will be a temporary performance penalty until the plans are loaded into cache again. To determine if there is a hardware bottleneck occurring such as slow I/O or high CPU utilization, you will need to run Performance Monitor on the database server.  Hopefully you already have a baseline of the server so you know what is normal and what is not.  Be on the lookout for I/O requests taking longer than 12 milliseconds and CPU utilization over 90%.  The servers that I support typically are under 30% CPU utilization, but your baseline could be higher and be within a normal range. If restarting the SQL Server service fixes the problem, then the problem was most likely due to blocking or a bad plan in the procedure cache.  Rather than restarting the SQL Server service, which causes downtime, the blog reader should instead analyze the above mentioned things.  Proceed with caution when restarting the SQL Server service as all transactions that have not completed will be rolled back at startup.  This crash recovery process could take longer than normal if there was a long-running transaction running when the service was stopped.  Until the crash recovery process is completed on the database, it is unavailable to your applications. If restarting IIS fixes the problem, then the problem might not have been inside SQL Server.  Prior to taking this step, you should do analysis of the above mentioned things. If you can think of other reasons why the blog reader is facing this issue a few times a week, I'd love to hear your thoughts via a blog comment.

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