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• High Tech Product Companies: Benchmark Your Sales & Marketing Data Management

  - by user709269

  Aberdeen’s Q4 2010 Quarterly Business Review found that 74% of the Sales and Marketing organizations in High Tech product manufacturing have strategic CRM initiatives in 2011. Aberdeen Group is conducting a survey that will help high tech product companies such as yours determine the Best-in-Class procedures for capturing, managing, and disseminating business data. If your product company is planning on implementing a CRM solution or is simply evaluating the potential benefits, we would appreciate your feedback in this brief, 10-minute survey. You will be able to compare your experiences in leveraging customer information for sales and marketing compare with your peers, benchmark your performance, and see how you can achieve Best-in-Class results. Individual responses will be kept strictly confidential, and data will only be used in aggregate. In appreciation for sharing your time and thoughts with us, we will provide complimentary access for you to the full benchmark report as soon as it is published (a $399 value). Take the survey.

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• How to setup an intranet in ubuntu using wifi?

  - by ved2254

  I want to set up a VPN on my laptop but I don't know what and how to set it. My requirements are : Intranet with a customizable list of shared folders. Intranet outsourced via computer wifi. Possibly assigning individual private IP addresses to all connected. Facility to share internet (if hassel free). Can I do this using Gnome Network Manager or do I need another program? I'll be happy even if I get one folder to share for the time being and no internet if I could only outsource one file/folder.

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• css - use universal '*' selector vs. html or body selector?

  - by Michael Durrant

  Applying styles to the body tag will be applied to the whole page, so body { font-family: Verdana } will be applied to the whole page. This could also be done with * {font-family: Verdana} which would apply to all elements and so would seem to have the same effect. I understand the principle that in the first instance the style is being applied to one tag, body for the whole page whereas in the second example the font is being applied against each individual html elements. What I am asking is what is the practical difference in doing that, what are the implications and what is a reason, situation or best practice that leads to using one over another. One side-effect is certainly speed (+1 Rob). I am most interested in the actual reason to choose one over the other in terms of functionality.

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• CodePlex Daily Summary for Thursday, May 29, 2014

  CodePlex Daily Summary for Thursday, May 29, 2014Popular ReleasesQuickMon: Version 3.13: 1. Adding an Audio/sound notifier that can be used to simply draw attention to the application of a warning pr error state is returned by a collector. 2. Adding a property for Notifiers so it can be set to 'Attended', 'Unattended' or 'Both' modes. 3. Adding a WCF method to remote agent host so the version can be checked remotely. 4. Adding some 'Sample' monitor packs to installer. Note: this release and the next release (3.14 aka Pie release) will have some breaking changes and will be incom...fnr.exe - Find And Replace Tool: 1.7: Bug fixes Refactored logic for encoding text values to command line to handle common edge cases where find/replace operation works in GUI but not in command line Fix for bug where selection in Encoding drop down was different when generating command line in some cases. It was reported in: https://findandreplace.codeplex.com/workitem/34 Fix for "Backslash inserted before dot in replacement text" reported here: https://findandreplace.codeplex.com/discussions/541024 Fix for finding replacing...VG-Ripper & PG-Ripper: VG-Ripper 2.9.59: changes NEW: Added Support for 'GokoImage.com' links NEW: Added Support for 'ViperII.com' links NEW: Added Support for 'PixxxView.com' links NEW: Added Support for 'ImgRex.com' links NEW: Added Support for 'PixLiv.com' links NEW: Added Support for 'imgsee.me' links NEW: Added Support for 'ImgS.it' linksXsemmel - XML Editor and Viewer: 29-MAY-2014: WINDOWS XP IS NO LONGER SUPPORTED If you need support for WinXP, download release 15-MAR-2014 instead. FIX: Some minor issues NEW: Better visualisation of validation issues NEW: Printing CHG: Disabled Jumplist CHG: updated to .net 4.5, WinXP NO LONGER SUPPORTEDSPART (SharePoint Admin & Reporting Tool): Installation Kit V1.1: Installation Kit SPART V1.1 This release covers, • Site Size • Count - Sites, Site Collection, Document • Site collection quota information • Site/Web apps / Site collection permission which seeks URL as input/ • Last content change for sites which displays the time stampPerformance Analyzer for Microsoft Dynamics: DynamicsPerf 1.20: Version 1.20 Improved performance in PERFHOURLYROWDATA_VW Fixed error handling encrypted triggers Added logic ACTIVITYMONITORVW to handle Context_Info for Dynamics AX 2012 and above with this flag set on AOS Added logic to optional blocking to handle Context_Info for Dynamics AX 2012 and above with this flag set on AOS Added additional queries for investigating blocking Added logic to collect Baseline capture data (NOTE: QUERY_STATS table has entire procedure cache for that db during...Toolbox for Dynamics CRM 2011/2013: XrmToolBox (v1.2014.5.28): XrmToolbox improvement XrmToolBox updates (v1.2014.5.28)Fix connecting to a connection with custom authentication without saved password Tools improvement New tool!Solution Components Mover (v1.2014.5.22) Transfer solution components from one solution to another one Import/Export NN relationships (v1.2014.3.7) Allows you to import and export many to many relationships Tools updatesAttribute Bulk Updater (v1.2014.5.28) Audit Center (v1.2014.5.28) View Layout Replicator (v1.2014.5.28) Scrip...Microsoft Ajax Minifier: Microsoft Ajax Minifier 5.10: Fix for Issue #20875 - echo switch doesn't work for CSS CSS should honor the SASS source-file comments JS should allow multi-line comment directivesClosedXML - The easy way to OpenXML: ClosedXML 0.71.1: More performance improvements. It's faster and consumes less memory.Dynamics CRM Rich UX: RichUX Managed Solution File v0.4: Added format type attribute so icons, CSS and colors may be defined by the retrieved entity record. Also added samples in documentation on setting up FetchXML and tabs. Only for demo / experimenting. Do not use in production without extensive testing. Please help make this package better by reporting all issues.Fluentx: Fluentx v1.4.0: Added object to object mapper, added new NotIn extention method, and added documentation to library with fluentx.xmlVK.NET - Vkontakte API for .NET: VkNet 1.0.5: ?????????? ????? ??????.Kartris E-commerce: Kartris v2.6002: Minor release: Double check that Logins_GetList sproc is present, sometimes seems to get missed earlier if upgrading which can give error when viewing logins page Added CSV and TXT export option; this is not Google Products compatible, but can give a good base for creating a file for some other systems such as Amazon Fixed some minor combination and options issues to improve interface back and front Turn bitcoin and some other gateways off by default Minor CSS changes Fixed currenc...SimCityPak: SimCityPak 0.3.1.0: Main New Features: Fixed Importing of Instance Names (get rid of the Dutch translations) Added advanced editor for Decal Dictionaries Added possibility to import .PNG to generate new decals Added advanced editor for Path display entriesTiny Deduplicator: Tiny Deduplicator 1.0.1.0: Increased version number to 1.0.1.0 Moved all options to a separate 'Options' dialog window. Allows the user to specify a selection strategy which will help when dealing with large numbers of duplicate files. Available options are "None," "Keep First," and "Keep Last"SEToolbox: SEToolbox 01.031.009 Release 1: Added mirroring of ConveyorTubeCurved. Updated Ship cube rotation to rotate ship back to original location (cubes are reoriented but ship appears no different to outsider), and to rotate Grouped items. Repair now fixes the loss of Grouped controls due to changes in Space Engineers 01.030. Added export asteroids. Rejoin ships will merge grouping and conveyor systems (even though broken ships currently only maintain the Grouping on one part of the ship). Installation of this version wi...Player Framework by Microsoft: Player Framework for Windows and WP v2.0: Support for new Universal and Windows Phone 8.1 projects for both Xaml and JavaScript projects. See a detailed list of improvements, breaking changes and a general overview of version 2 ADDITIONAL DOWNLOADSSmooth Streaming Client SDK for Windows 8 Applications Smooth Streaming Client SDK for Windows 8.1 Applications Smooth Streaming Client SDK for Windows Phone 8.1 Applications Microsoft PlayReady Client SDK for Windows 8 Applications Microsoft PlayReady Client SDK for Windows 8.1 Applicat...TerraMap (Terraria World Map Viewer): TerraMap 1.0.6: Added support for the new Terraria v1.2.4 update. New items, walls, and tiles Added the ability to select multiple highlighted block types. Added a dynamic, interactive highlight opacity slider, making it easier to find highlighted tiles with dark colors (and fixed blurriness from 1.0.5 alpha). Added ability to find Enchanted Swords (in the stone) and Water Bolt books Fixed Issue 35206: Hightlight/Find doesn't work for Demon Altars Fixed finding Demon Hearts/Shadow Orbs Fixed inst...DotNet.Highcharts: DotNet.Highcharts 4.0 with Examples: DotNet.Highcharts 4.0 Tested and adapted to the latest version of Highcharts 4.0.1 Added new chart type: Heatmap Added new type PointPlacement which represents enumeration or number for the padding of the X axis. Changed target framework from .NET Framework 4 to .NET Framework 4.5. Closed issues: 974: Add 'overflow' property to PlotOptionsColumnDataLabels class 997: Split container from JS 1006: Series/Categories with numeric names don't render DotNet.Highcharts.Samples Updated s...Extended WPF Toolkit™ Community Edition: Extended WPF Toolkit - 2.2.0: What's new in v2.2.0 Community Edition? Improvements and bug fixes Two new free controls: TimeSpanUpDown and RangeSlider 15 bug fixes and improvements (See the complete list of improvements in v2.2.0). Updated Live Explorer app available online as a Click Once app. Try it now! Want an easier way to install the Extended WPF Toolkit? The Extended WPF Toolkit is available on Nuget. .NET Framework notes:Requires .NET Framework 4.0 or 4.5. A build for .NET 3.5 is available but also requires ...New Projects2112110026: OOP- Lê Th? Xuân HuongASP.Net Controls Extended: ASP controls' look modified and behavior extended.Audio Tools: The project is intended to capture common knowledge about popular audio file formats and related stuff.Dnn Bootstrap Helpers: Dnn Bootstrap helpers ( Tabs, Accordion & Carousel )itouch - JS touch library for browser: this project hosts a JavaScript library which enables you to handle user's touch gestures like swiping, pinching, clicking on your web app cross platform/deviceMySQL Powershell Library: This PowerShell Module attempt to provide a convenient methods for working with MySQL. It make use of the Oracle MySQL .Net connector version 6.8.3Performance Analyzer for Microsoft Dynamics: Performance Analyzer for Microsoft Dynamics is a toolset developed by Premier Field Engineering at Microsoft for resolving performance issues with Dynamics PRISA NEW: LIBRERIA PRISAQFix Rx: This project aims at enabling Rx based programming for Quick FIX / n API by pushing events to Quick FIX / n API and subscribing to to event feeds from the API.Riccsson.System a C# .NET library for C++: Riccsson.System is a C#-like library for C++ with support of Events, Delegates, Properties, Threading, Locking, and more. For easier to port C# libraries to C++SusicoTrader: A F# / C# based trading API with connections to IB and QuickFix/n API. TestCodePlex: testTP2Academia.net: .net projectoTypeScriptTD: TypeScriptTD is a tower defense game written in TypeScript with help of the Phaser game engine. It is a port of ScriptTD http://scripttd.codeplex.com/Universal Autosave: Universal Autosave (UA) is extension for DNN Platform. It allows easy and fast to configure autosave functionality for any form/control without any coding.WeatherView: A universal Windows app written in C# demonstrating geolocation and webservices.

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• Covering Yourself For Copyrighted Materials [on hold]

  - by user3177012

  I was thinking about developing a small community website where people of a certain profession can register and post their own blogs (Which includes an optional photo). I then got to thinking about how people might use this and the fact that if they are given the option to add a photo, they might be likely to use one that they simply find on Google, another social network or even an existing online blog/magazine article. So how do I cover myself from getting a fine slapped on me and to make it purely the fault of the individual uploader? I plan on having an option where the user can credit a photo by typing in the original photographers name & web link (optional) and to make them tick a check box stating that the post is their own content and that they have permission to use any images but is that enough to cover myself? How do other sites do it?

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• memory and time intensive php task

  - by Goddard

  Sorry if this question has been asked before, but I couldn't find anything usable. I'm working on a project for a client and currently I have to loop through the users table which is about 3000 records and still growing. I have to do some calculations on a nightly basis which I am going to be using cron/php. The calculations script uses about 3.5mb of memory and takes about 1 second to run. When loading individual users my current php setup handles this fine, but if I try and loop through the user list my php script execution time runs out. I've read after doing some searching that I can make the page reload itself after each user calculation and just keep my previous place in the loop and this sounds like a good idea, but I wanted to hear some opinions from others that have handled similar situations and how you handled these types of tasks. Thanks.

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• NEW EMEA Hardware Partner Community

  - by Cinzia Mascanzoni

  We are delighted to announce the availability of the EMEA HW partner community. The EMEA Partner Community for Hardware is the place where partners in Europe, Middle East and Africa can share experiences and best practices about selling and implementing Servers, Storage and Solaris based projects. You will also receive first-hand information from Oracle on products, training and tools that can help you better market, sell and implement your projects and services based on Oracle Hardware. If you are an individual  working for an Oracle partner or distributor and your job is selling, implementing or supporting Oracle Servers, Storage and Solaris projects in EMEA then this community is for you. For further information on the EMEA HW partner community and instructions on how to become member please visit: www.oracle.com/partners/goto/hardware-emea

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• Determine how to display a tile based on surrounding tiles

  - by Jsmith

  I have a game engine which generates maps randomly, set on a 2d grid which is composed of 34px square graphical tiles. These tiles can be displayed in any of three ways, wall, corner, and floor(exists in 2 states, passable and impassible), and four directions, north, south, west and east. What I need to do is, based on the tiles around each individual tile, determine which state to display the tile in, e.g. north wall, northeast corner, floor so that when a player alters the map, the tiles around the affected tile adjust themselves to suit(i.e. tunneling). In case it becomes important, all gameobjects are inherited from the same class, whether they be players, NPC's, walls, or items.

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• Is ignoring clients data during an automatic upgrading acceptable?

  - by A competent translator

  I recently faced a deletion of my calendar and notes data inside a third party application ( Horde ) on my online space. When I told the web hosting provider they replied that they were doing an upgrade to system software (!!) and client third party applications are not within their reach or backup policy. They don't even have a backup of my data. Is this practice acceptable from a web hosting provider, even for an individual clients ? I know that backing up my data is my responsibility but I anticipated that backup copies done by the host would be available when needed.

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• CodePlex Daily Summary for Monday, November 11, 2013

  CodePlex Daily Summary for Monday, November 11, 2013Popular ReleasesULS Log Viewer Feature: ULS Log Viewer Feature: What's getting installed? - The solution include Custom Action (New action in Site Menu). Features: - Only Site Administrators can see Custom Action in site menu. - Multi-Language SUPPORT! (English, Hebrew). - Works against Secure Store Service to use administrator rights for getting access to ULS Logs Path on farm servers (Use the guide for creating new SSA). - Load only the last log file from ULS log path. - Gets automatically the ULS log path from Central Administration. - Choose from whi...Lib.Web.Mvc & Yet another developer blog: Lib.Web.Mvc 6.3.3: Lib.Web.Mvc is a library which contains some helper classes for ASP.NET MVC such as strongly typed jqGrid helper, XSL transformation HtmlHelper/ActionResult, FileResult with range request support, custom attributes and more. Release contains: Lib.Web.Mvc.dll with xml documentation file Standalone documentation in chm file and change log Library source code Sample application for strongly typed jqGrid helper is available here. Sample application for XSL transformation HtmlHelper/ActionRe...Magick.NET: Magick.NET 6.8.7.501: Magick.NET linked with ImageMagick 6.8.7.5. Breaking changes: - Refactored MagickImageStatistics to prepare for upcoming changes in ImageMagick 7. - Renamed MagickImage.SetOption to SetDefine.Media Companion: Media Companion MC3.587b: Fixed* TV - Locked shows display correctly after refresh * TV - missing episodes display in correct colour for missed or to be aired * TV - Rescrape of Multi-episodes working. * TV - Cache fix where was writing episodes multiple times * TV - Fixed Cache writing missing episodes when Display missing eps was disabled. Revision HistoryGenerate report of user mailbox size for Exchange 2010: Script Download: Script Download http://gallery.technet.microsoft.com/scriptcenter/Generate-report-of-user-e4e9afcaCheck SQL Server a specified database index fragmentation percentage (SQL): Script Download: Script Download http://gallery.technet.microsoft.com/scriptcenter/Check-SQL-Server-a-a5758043Save attachments from multiple selected items in Outlook (VBA): Script Download: Script Download: http://gallery.technet.microsoft.com/scriptcenter/Save-attachments-from-5b6bf54bRemove Windows Store apps in Windows 8: Script Download: Script Download http://gallery.technet.microsoft.com/scriptcenter/Remove-Windows-Store-Apps-a00ef4a4PCSX-Reloaded: 1.9.94: General changes:Support for compressed audio in cue files. ECM support. OS X changes:32-bit support has been dropped Partial French and Hungarian translationsDynamics AX 2012 R2 Kitting: AX 2012 R2 CU7 release of Kitting: Here is the AX 2012 R2 CU7 release of kitting. Released both as a XPO and a model.VidCoder: 1.5.12 Beta: Added an option to preserve Created and Last Modified times when converting files. In Options -> Advanced. Added an option to mark an automatically selected subtitle track as "Default". Updated HandBrake core to SVN 5878. Fixed auto passthrough not applying just after switching to it. Fixed bug where preset/profile/tune could disappear when reverting a preset.Toolbox for Dynamics CRM 2011/2013: XrmToolBox (v1.2013.9.25): XrmToolbox improvement Correct changing connection from the status dropdown Tools improvement Updated tool Audit Center (v1.2013.9.10) -> Publish entities Iconator (v1.2013.9.27) -> Optimized asynchronous loading of images and entities MetadataDocumentGenerator (v1.2013.11.6) -> Correct system entities reading with incorrect attribute type Script Manager (v1.2013.9.27) -> Retrieve only custom events SiteMapEditor (v1.2013.11.7) -> Reset of CRM 2013 SiteMap ViewLayoutReplicator (v1.201...Microsoft SQL Server Product Samples: Database: SQL Server 2014 CTP2 In-Memory OLTP Sample, based: This sample showcases the new In-Memory OLTP feature, which is part of SQL Server 2014 CTP2. It shows the new memory-optimized tables and natively-compiled stored procedures, and can be used to show the performance benefit of in-memory OLTP. Installation instructions for the sample are included in the file ‘awinmemsample.doc’, which is part of the download. You can ask a question about this sample at the SQL Server Samples Forum Composite C1 CMS - Open Source on .NET: Composite C1 4.1: Composite C1 4.1 (4.1.5058.34326) Write a review for this release - help us improve, recommend us. Getting started If you are new to Composite C1 and want to install it: http://docs.composite.net/Getting-started What's new in Composite C1 4.1 The following are highlights of major changes since Composite C1 4.0: General user features: Drag-and-drop images and files like PDF and Word directly from own your desktop and folders into page content Allow you to install Composite Form Builder ...CS-Script for Notepad++ (C# intellisense and code execution): Release v1.0.9.0: Implemented Recent Scripts list Added checking for plugin updates from AboutBox Multiple formatting improvements/fixes Implemented selection of the CLR version when preparing distribution package Added project panel button for showing plugin shortcuts list Added 'What's New?' panel Fixed auto-formatting scrolling artifact Implemented navigation to "logical" file (vs. auto-generated) file from output panel To avoid the DLLs getting locked by OS use MSI file for the installation.Resources Editor: Resources Editor: Stable releaseWPF Extended DataGrid: WPF Extended DataGrid 2.0.0.10 binaries: Now row summaries are updated whenever autofilter value sis modified.Social Network Importer for NodeXL: SocialNetImporter(v.1.9.1): This new version includes: - Include me option is back - Fixed the login bug reported latelyVeraCrypt: VeraCrypt version 1.0c: Changes between 1.0b and 1.0c (11 November 2013) : Set correctly the minimum required version in volumes header (this value must always follow the program version after any major changes). This also solves also the hidden volume issueCaptcha MVC: Captcha MVC 2.5: v 2.5: Added support for MVC 5. The DefaultCaptchaManager is no longer throws an error if the captcha values was entered incorrectly. Minor changes. v 2.4.1: Fixed issues with deleting incorrect values of the captcha token in the SessionStorageProvider. This could lead to a situation when the captcha was not working with the SessionStorageProvider. Minor changes. v 2.4: Changed the IIntelligencePolicy interface, added ICaptchaManager as parameter for all methods. Improved font size ...New ProjectsASP.NET Web API: ASP.NET Web API is a framework that makes it easy to build HTTP services that reach a broad range of clients, including browsers and mobile devices. ASP.NET WebDungeonPaper: DungeonPaper will be a platform for RPG players to utilize computers to replace traditional pen and paper in their campaigns.EMS: demoEvent Dispatcher: Event Dispatcher is a powershell module for centralized logging. Supports filtering events, and outputs to flat files or the Windows event log.Koopakiller.Numerics: A growing Math-Library for .NET, provided as a portable class library.NetroTrix: NetroTrix is a LAN Messenger Project.....Sharp Explorer: Sort of an alpha Play with C# to make a treeView Windows explorer. Currently multi-threaded dbl click to explore, r-click to preview some text files.TI Sensor Tag Library: A library to access the Texas Instruments Sensor Tag in Windows Store apps with Bluetooth GATT. Written in C#.ULS Log Viewer Feature: "ULS Log Viewer Feature" used by SharePoint Administrators, Developers and SharePoint Site Managers for get easily the real error behind the Correlation ID.Visual Studio Code Line Counter: VS Code Line Counter parses a Visual Studio solution file (.sln), reads each included project, and counts the number of lines in each included file.Vulcanus: TODOWax - The WiX Setup Project Editor: An interactive editor for WiX setup projects.

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• apt-get not recognizing downloaded archives

  - by meteors

  I installed Ubuntu Gnome 13.10. I previously had Ubuntu Gnome 13.04 and had all the archives in the /var/cache/apt/archives/ stored to a removable disk. After installing 13.10 I copied all my archives to the above mentioned path. When I run apt-get install it tries to fetch the archives although I have the archives. Also if instead of apt-get install if I try to install individual .deb files using dpkg -i everything runs fine. These are the permissions of files: How do I fix this. Previously copying archives like this worked fine and downloading duplicates the files.

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• Putting Ubuntu Server on to a networked HDD

  - by SimplySimon

  Firstly, I know very little about servers and secondly the 1Tb HDD I have has network capabilities, but no software is installed on it, so when connected to the computer it is seen as a network connection, but not as a drive. Any advice on how to get started would be great. Up until now, I have been using it as a USB drive which worked well, but when this is sorted, I would like it to be connected directly to our BT HomeHub accessible through the WiFi for all the family to use as a film and back up repository. I would then be able to set up individual accounts for each family member to use and may be, if possible, make it accessible from outside locations. The First question then is: How can I install Ubuntu server on the 1Tb HDD attached directly to the computers network port but which doesn't show up in Nautilus? HDD Western Digital 1.0Tb LBA 1953525168 Model: WD10EACS-00DB0 DCM: DHRNHT2CF

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• How do you plan your asynchronous code?

  - by NullOrEmpty

  I created a library that is a invoker for a web service somewhere else. The library exposes asynchronous methods, since web service calls are a good candidate for that matter. At the beginning everything was just fine, I had methods with easy to understand operations in a CRUD fashion, since the library is a kind of repository. But then business logic started to become complex, and some of the procedures involves the chaining of many of these asynchronous operations, sometimes with different paths depending on the result value, etc.. etc.. Suddenly, everything is very messy, to stop the execution in a break point it is not very helpful, to find out what is going on or where in the process timeline have you stopped become a pain... Development becomes less quick, less agile, and to catch those bugs that happens once in a 1000 times becomes a hell. From the technical point, a repository that exposes asynchronous methods looked like a good idea, because some persistence layers could have delays, and you can use the async approach to do the most of your hardware. But from the functional point of view, things became very complex, and considering those procedures where a dozen of different calls were needed... I don't know the real value of the improvement. After read about TPL for a while, it looked like a good idea for managing tasks, but in the moment you have to combine them and start to reuse existing functionality, things become very messy. I have had a good experience using it for very concrete scenarios, but bad experience using them broadly. How do you work asynchronously? Do you use it always? Or just for long running processes? Thanks.

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• Improved Customer Experience, but at what Cost? See the DELL Computer experience with RTD

  - by Richard Lefebvre

  We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits? That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction. What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Video link By Tony Berk on Nov 15, 2012

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• Wordpress Multisite (Subfolders) - Google Analytics Tracking

  - by mmundiff

  I have a Wordpress multisite subfolder instance that I would like to track via Google Analytics. I guess optimally this would be a plugin which I could track each site in two places The Main Tracking Code which totals all traffic from the Multisite instance The Individual Site tracking code to see how each site specifically is doing. I think this plugin would have worked for me if I had a subdomain multisite instance: http://wordpress.org/extend/plugins/google-analytics-multisite-async/installation/ I know I can manually place the dual tracking code (http://www.markinns.com/articles/full/adding_two_google_analytics_accounts_to_one_page) but that would involve editing a theme and I have multiple sites using TwentyEleven template. I don't think I can edit the theme and not have it wreak havoc on the rest of the sites using TwentyEleven. So has anyone done this? Is there a a technique I'm missing? Is there a plugin available to do this in Multisite Subfolder installations? Is there a way to manually insert GA codes into themes which are used by multiple sites? Any insight is appreciated.

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• How to hide process arguments from other users?

  - by poolie

  A while ago, I used to use the grsecurity kernel patches, which had an option to hide process arguments from other non-root users. Basically this just made /proc/*/cmdline be mode 0600, and ps handles that properly by showing that the process exists but not its arguments. This is kind of nice if someone on a multiuser machine is running say vi christmas-presents.txt, to use the canonical example. Is there any supported way to do this in Ubuntu, other than by installing a new kernel? (I'm familiar with the technique that lets individual programs alter their argv, but most programs don't do that and anyhow it is racy. This stackoverflow user seems to be asking the same question, but actually just seems very confused.)

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• Help with cron syntax

  - by Randy

  I need to setup a cronjob on my webhost. The documentation for my webapp reads as follows: you will need to create following cronjob: /public_html/cake/console/cake -app /public_html/app master Also, I want any output written to a log file. My hosts documentation says this: You can have cron send an email everytime it runs a command. If you do not want an email to be sent for an individual cron job you can redirect the command's output to /dev/null like this: mycommand /dev/null 2&1 Can someone help me write the cron job? I dont know the syntax at all. Thanks for the help!

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• How to code review without offending other developers [duplicate]

  - by Justin984

  This question already has an answer here: How to deal with someone who dislikes the idea of code reviews? 6 answers How can I tactfully suggest improvements to others' badly designed code during review? 14 answers How do I approach a coworker about his or her code quality? 12 answers I work on a team that does frequent code reviews. But it seems like more of a formality than anything. No one really points out problems in the code for fear of offending other developers. The few times I've tried to ask for changes were met with very defensive and reluctant attitudes. This is of course not good. Not only are we spending the time to code review, but we're getting literally zero value from it. Is this an issue that needs to be addressed by individual developers, or are there techniques for suggesting changes without stepping on other people's toes?

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• Best stats tool for cross-domain tracking

  - by kidbrax

  We build a webapp that allows users to run the app under their own subdomain. So we run the app under search.domainX.com, search.domainY.com and so on. They each have their own Google Analytics to track individual stats. But we want to know what general traffic for all clients of our app. So we want to know stuff like "among all our clients we had x number of views." What is the best way tool to track that sort of thing.

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• Tool to know what is making the desktop load longer than usual

  - by Marky

  Is there such a tool? My desktop as of late is taking longer to load than usual. I'd say it takes more than 20 seconds from GDM login until I see the desktop. Aside from disabling all app-indicators and testing it manually one by one, what else should be done? The only indicator I remember activating lately was bluetooth and I have already disabled it from Startup Applications. No improvement. I know of bootchart, but I don't really have a problem with boot. It is only after I login that the issue occurs. I'm on Natty Narwhal. *Updating this thread.... The issue seems to have fixed itself and I did not even do anything. It is really weird. I guess this is how Gnome works (and talk about not recognizing your theme and reverting to Windows 95-like look. How about that?). I have been a long time KDE user and I never encountered issues like this one. The KDE then may have booted into the desktop longer (from KDM) but at least I know it was consistent.

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• 2d game view camera zoom, rotation & offset using 'Filter' / 'Shader' processing?

  - by Arthur Wulf White

  I wish to add the ability to zoom-in, zoom-out, rotate and move the view in a top-down view over a collection of points and lines in a large 2d map. I split the map into a grid so I only need to render the points that are 'near' the camera. My question is, how do I render a point A(Xp,Yp) assuming the following details: Offset of the camera pov from the origin of the map is: Xc, Yc Meaning the camera center is positioned on top of that point. If there's a point in Xc, Yc it is positioned in the center of the screen. The rotation angle is: alpha The scale is: S Read my answer first. I am thinking there is more optimized solution, thanks. My question is how to include the following improvement: I read in the AS3 Bible book that: In regards to ShaderInput, You can use these methods to coerce Pixel Bender to crunch huge sets of data masquerading as images, without doing too much work on the ActionScript side to make them look like images. Meaning if I am performing the same linear function on a lot of items, I can do it all at once if I use Shaders correctly and save processing time. Does anyone know how that is accomplished? Here is a sample of what I mean: http://wonderfl.net/c/eFp0/

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• Returning multiple results from one row [migrated]

  - by krock

  I have a set of MySQL data similar to the following: | id | type | start | end | ============================================= | 1 | event | 2011-11-01 | 2012-01-02 | | 2 | showing | 2012-11-04 | 2012-11-04 | | 3 | conference | 2012-12-01 | 2012-12-04 | | 4 | event | 2012-01-01 | 2012-01-01 | I want to retrieve events within a certain date range, but I also want to return individual results for each row that has a time span of more than one day. What's the best way to achieve this? Using PHP is a possibility, but I wanted to avoid doing this because I will need to to take pagination into account, etc. Any ideas would be greatly appreciated.

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• How to hide process arguments from other users?

  - by poolie

  A while ago, I used to use the grsecurity kernel patches, which had an option to hide process arguments from other non-root users. Basically this just made /proc/*/cmdline be mode 0600, and ps handles that properly by showing that the process exists but not its arguments. This is kind of nice if someone on a multiuser machine is running say vi christmas-presents.txt, to use the canonical example. Is there any supported way to do this in Ubuntu, other than by installing a new kernel? (I'm familiar with the technique that lets individual programs alter their argv, but most programs don't do that and anyhow it is racy. This stackoverflow user seems to be asking the same question, but actually just seems very confused.)

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• Help with Meshes, and Shading

  - by Brian Diehr

  In a game I'm making in LibGdx, I wish to incorporate a ripple effect. I'm confused as to how I get access to the individual pixels on the screen, or any way to influence them (apart from what I can do with sprite batch). I have my suspicions that I have to do it through openGL, and it has something to do with apply a mesh? This brings me to my question, what exactly is a mesh? I've been working on my game for about half a year, and am doing great with the other aspects of the game, but I find this more advance stuff isn't as well documented. Thanks!

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• Common light map practices

  - by M. Utku ALTINKAYA

  My scene consists of individual meshes. At the moment each mesh has its associated light map texture, I was able to implement the light mapping using these many small textures. 1) Of course, I want to create an atlas, but how do you split atlases to pages, I mean do you group the lm's of objects that are close to each other, and load light maps on the fly if scene is expected to be big. 2) the 3d authoring software provides automatic uv coordinates for each mesh in the scene, but there are empty areas in the texel space, so if I scale the texture polygons the texel density of each face wil not match other meshes, if I create atlas like that there will be varying lm resolution, how do you solve this, just leave it as it is, or ignore resolution ? Actually these questions also applies to other non tiled maps.

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