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• Thoughts on Build 2013

  - by D'Arcy Lussier

  Originally posted on: http://geekswithblogs.net/dlussier/archive/2013/06/30/153294.aspxAnd so another Build conference has come to an end. Below are my thoughts/perspectives on various aspects of the event. I’ll do a separate blog post on my thoughts of the Build message for developers. The Good Moscone center was a great venue for Build! Easy to get around, easy to get to, and well maintained, it was a very comfortable conference venue. Yeah, the free swag was nice. Build has built up an expectation that attendees will always get something; it’ll be interesting to see how Microsoft maintains this expectation over the next few Build events. I still maintain that free swag should never be the main reason one attends an event, and for me this was definitely just an added bonus. I’m planning on trying to use the Surface as a dedicated 2nd device at work for meetings, I’ll share my experiences over the next few months. The hackathon event was a great idea, although personally I couldn’t justify spending the money on a conference registration just to spend the entire conference coding. Still, the apps that were created were really great and there was a lot of passion and excitement around the hackathon. I wonder if they couldn’t have had the hackathon on the Monday/Tuesday for those that wanted to participate so they didn’t miss any of the actual conference over Wed/Thurs. San Francisco was a great city to host Build. Getting from hotels to the conference center was very easy (well especially for me, I was only 3 blocks away) and the city itself felt very safe. However, if I never have to fly into SFO again I’ll be alright with that! Delays going into and out of SFO and both apparently were due to the airport itself. The Bad Build is one of those oddities on the conference landscape where people will pay to commit to attending an event without knowing anything about the sessions. We got our list of conference sessions when we registered on Tuesday, not before. And even then, we only got titles and not descriptions (those were eventually made available via the conference’s mobile application). I get it…they’re going to make announcements and they don’t want to give anything away through the session titles. But honestly, there wasn’t anything in the session titles that I would have considered a surprise. Breakfasts were brutal. High-carb pastries, donuts, and muffins with fruit and hard boiled eggs does not a conference breakfast make. I can’t believe that the difference between a continental breakfast per person and a hot breakfast buffet would have been a huge impact to a conference fee that was already around $2000. The vendor area was anemic. I don’t know why Microsoft forces the vendors into cookie-cutter booth areas (this year they were all made of plywood material). WPC, TechEd – booth areas there allow the vendors to be creative with their displays. Not so much for Build. Really odd was the lack of Microsoft’s own representation around Bing. In the day 1 keynote Microsoft made a big deal about Bing as an API. Yet there was nobody in the vendor area set up to provide more information or have discussions with about the Bing API. The Ugly Our name badges were NFC enabled. The purpose of this, beyond the vendors being able to scan your info, wasn’t really made clear. An attendee I talked to showed how you could get a reader app on your phone so you can scan other members cards and collect their contact info – which is a kewl idea; business cards are so 1990’s. But I was *shocked* at the amount of information that was on our name badges! Here’s what’s displayed on our name badge: - Name - Company - Twitter Handle I’m ok with that. But here’s what actually gets read: - Name - Company - Address Used for Registration - Phone Number Used for Registration So sharing that info with another attendee, they get way more of my info than just how to find me on Twitter! Microsoft, you need to fix this for the future. If vendors want to collect information on attendees, they should be able to collect an ID from the badge, then get a report with corresponding records afterwards. My personal information should not be so readily available, and without my knowledge! Final Verdict Maybe its my older age, maybe its where I’m at in life with family, maybe its where I’m at in my career, but when I consider whether a conference experience was valuable I get to the core reason I attend: opportunities to learn, opportunities to network, opportunities to engage with Microsoft. Opportunities to Learn:  Sessions I attended were generally OK, with some really stand out ones on Day 2. I would love to see Microsoft adopt the Dojo format for a portion of their sessions. Hands On Labs are dull, lecture style sessions are great for information sharing. But a guided hands-on coding session (Read: Dojo) provides the best of both worlds. Being that all content is publically available online to everyone (Build attendee or not), the value of attending the conference sessions is decreased. The value though is in the discussions that take part in person afterwards, which leads to… Opportunities to Network: I enjoyed getting together with old friends and connecting with Twitter friends in person for the first time. I also had an opportunity to meet total strangers. So from a networking perspective, Build was fantastic! I still think it would have been great to have an area for ad-hoc discussions – where speakers could announce they’d be available for more questions after their sessions, or attendees who wanted to discuss more in depth on a topic with other attendees could arrange space. Some people have no problems being outgoing and making these things happen, but others are not and a structured model is more attractive. Opportunities to Engage with Microsoft: Hit and miss on this one. Outside of the vendor area, unless you cornered or reached out to a speaker, there wasn’t any defined way to connect with blue badges. And as I mentioned above, Microsoft didn’t have full representation in the vendor area (no Bing). All in all, Build was a fun party where I was informed about some new stuff and got some free swag. Was it worth the time away from home and the hit to my PD budget? I’d say Somewhat. Build is a great informational conference, but I wouldn’t call it a learning conference. Considering that TechEd seems to be moving to more of an IT Pro focus, independent developer conferences seem to be the best value for those looking to learn and not just be informed. With the rapid development cycle Microsoft is embracing, we’re already seeing Build happening twice within a 12 month period. If that continues, the value of attending Build in person starts to diminish – especially with so much content available online. If Microsoft wants Build to be a must-attend event in the future, they need to start incorporating aspects of Tech Ed, past PDCs, and other conferences so those that want to leave with more than free swag have something to attract them.

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• Single Key Multiple Values Data Structure for one to many mapping

  - by nijhawan.saurabh

  Dictionaries are good, they are great to store Key / Value pairs but what if you want to store multiple values for a single key? Dictionaries would not allow duplicate keys. I came across a nice way to represent such a Data Structure using one of the Extension Method (ToLookup) present in System.Linq Namespace which converts an IEnumerable<T> to an ILookup<TKey, TElement>.   Now, there are two parameters this method expects (The other overload expects 3 parameters): IEnumerable<TSource> - This list would contain the actual data. Func<TSource, TKey> keySelector - The Delegate which which computes the keys   The method returns the following: ILookup<TKey, TElement>   This DS would store Keys and multiple values along those keys.   Let's see a small example:        12  using System;    13     using System.Collections.Generic;    14     using System.Linq;    15     16     /// <summary>    17     /// </summary>    18     internal class Program    19     {    20         #region Methods    21     22         /// <summary>    23         /// </summary>    24         /// <param name="args">    25         /// The args.    26         /// </param>    27         private static void Main(string[] args)    28         {    29             // Create an array of strings.    30             var list = new List<string> { "IceCream1", "Chocolate Moose", "IceCream2" };    31     32             // Generate a lookup Data Structure    33             ILookup<int, string> lookupDs = list.ToLookup(item => item.Length);    34     35           // Enumerate groupings.    36             foreach (var group in lookupDs)    37             {    38                 foreach (string element in group)    39                 {    40                     Console.WriteLine(element);    41                 }    42             }    43         } Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Turning on collision crashes game

  - by MomentumGaming

  I am getting a null pointer excecption to both my sprite and level. I am working on my mob class, and when I try to move him and the move function is called, the game crashes after checking collision with a null pointer excecption. Taking out the one line that actually checks if the tile located in front of it fixes the problem. Also, if i keep collision ON but don't move the position of the mob (the spider) the game works fine. I will have collision, and the spider appears on the screen, only problem is, getting it to move causes this nasty error that i just can't fix. true Exception in thread "Display" java.lang.NullPointerException at com.apcompsci.game.entity.mob.Mob.collision(Mob.java:67) at com.apcompsci.game.entity.mob.Mob.move(Mob.java:38) at com.apcompsci.game.entity.mob.spider.update(spider.java:58) at com.apcompsci.game.level.Level.update(Level.java:55) at com.apcompsci.game.Game.update(Game.java:128) at com.apcompsci.game.Game.run(Game.java:106) at java.lang.Thread.run(Unknown Source) Here is my renderMob mehtod: public void renderMob(int xp,int yp,Sprite sprite,int flip) { xp -= xOffset; yp-=yOffset; for(int y = 0; y<32; y++) { int ya = y + yp; int ys = y; if(flip == 2||flip == 3)ys = 31-y; for(int x = 0; x<32; x++) { int xa = x + xp; int xs = x; if(flip == 1||flip == 3)xs = 31-x; if(xa < -32 || xa >=width || ya<0||ya>=height) break; if(xa<0) xa =0; int col = sprite.pixels[xs+ys*32]; if(col!= 0x000000) pixels[xa+ya*width] = col; } } } My spider class which determines the sprite and where I control movement, also rendering the spider onto the screen, when I increment ya to move the sprite, I get the crash, but without ya++, it runs flawlessly with a spider sprite on screen: package com.apcompsci.game.entity.mob; import com.apcompsci.game.entity.mob.Mob.Direction; import com.apcompsci.game.graphics.Screen; import com.apcompsci.game.graphics.Sprite; import com.apcompsci.game.level.Level; public class spider extends Mob{ Direction dir; private Sprite sprite; private boolean walking; public spider(int x, int y) { this.x = x <<4; this.y = y <<4; sprite = sprite.spider_forward; } public void update() { int xa = 0, ya = 0; ya++; if(ya<0) { sprite = sprite.spider_forward; dir = Direction.UP; } if(ya>0) { sprite = sprite.spider_back; dir = Direction.DOWN; } if(xa<0) { sprite = sprite.spider_side; dir = Direction.LEFT; } if(xa>0) { sprite = sprite.spider_side; dir = Direction.LEFT; } if(xa!= 0 || ya!= 0) { System.out.println("true"); move(xa,ya); walking = true; } else{ walking = false; } } public void render(Screen screen) { screen.renderMob(x, y, sprite, 0); } } This is th mob class that contains the move() method that is called in the spider class above. This move method calls the collision method. tile and sprite comes up null in the debugger: package com.apcompsci.game.entity.mob; import java.util.ArrayList; import java.util.List; import com.apcompsci.game.entity.Entity; import com.apcompsci.game.entity.projectile.DemiGodProjectile; import com.apcompsci.game.entity.projectile.Projectile; import com.apcompsci.game.graphics.Sprite; public class Mob extends Entity{ protected Sprite sprite; protected boolean moving = false; protected enum Direction { UP,DOWN,LEFT,RIGHT } protected Direction dir; public void move(int xa,int ya) { if(xa != 0 && ya != 0) { move(xa,0); move(0,ya); return; } if(xa>0) dir = Direction.RIGHT; if(xa<0) dir = Direction.LEFT; if(ya>0)dir = Direction.DOWN; if(ya<0)dir = Direction.UP; if(!collision(xa,ya)){ x+= xa; y+=ya; } } public void update() { } public void shoot(int x, int y, double dir) { //dir = Math.toDegrees(dir); Projectile p = new DemiGodProjectile(x, y,dir); level.addProjectile(p); } public boolean collision(int xa,int ya) { boolean solid = false; for(int c = 0; c<4; c++) { int xt = ((x+xa) + c % 2 * 14 - 8 )/16; int yt = ((y+ya) + c / 2 * 12 +3 )/16; if(level.getTile(xt, yt).solid()) solid = true; } return solid; } public void render() { } } Finally, here is the method in which i call the add() method for the spider to add it to the level: protected void loadLevel(String path) { try{ BufferedImage image = ImageIO.read(SpawnLevel.class.getResource(path)); int w = width =image.getWidth(); int h = height = image.getHeight(); tiles = new int[w*h]; image.getRGB(0, 0, w,h, tiles,0, w); } catch(IOException e){ e.printStackTrace(); System.out.println("Exception! Could not load level file!"); } add(new spider(20,45)); } I don't think i need to include the level class but just in case, I have provided a gistHub link for better context. It contains all of the full classes listed above , plus my entity class and maybe another. Thanks for the help if you decide to do so, much appreciated! Also, please tell me if i'm in the wrong section of stackeoverflow, i figured that since this is the gamign section that it belonged but debugging code normally goes into the general section.

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• Why does Google mark one e-mail as spam while does not the other?

  - by nKn

  I've a Postfix installation which works fine, I don't get any trouble with mails sent through a mail client (in my case, Thunderbird or RoundCube) when the To: address is a GMail account. However, I recently needed to use the PHPMailer tool to send some e-mails to some GMail accounts, so I configured an account to be used via SASL authentication + TLS. I don't mean mass mailing, just 2-3 mails. If I send the e-mail from the Thunderbird or RoundCube clients, the mail is not marked as spam. However, if I use PHPMailer, it always gets catalogued as spam. So I compared both headers and I just can't find the reason why the second is marked as spam while the first one is just ok. The first header sent from a mail client which is not marked as spam: Delivered-To: [email protected] Received: by 10.76.153.102 with SMTP id vf6csp230573oab; Tue, 19 Aug 2014 11:08:19 -0700 (PDT) X-Received: by 10.60.23.39 with SMTP id j7mr45544050oef.20.1408471699715; Tue, 19 Aug 2014 11:08:19 -0700 (PDT) Return-Path: <[email protected]> Received: from mail.mydomain.com (X.ip-92-222-X.eu. [92.222.X.X]) by mx.google.com with ESMTPS id t5si27115082oej.10.2014.08.19.11.08.18 for <[email protected]> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Tue, 19 Aug 2014 11:08:19 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) client-ip=92.222.X.X; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) [email protected]; dkim=pass (test mode) [email protected] Received: by mail.mydomain.com (Postfix, from userid 111) id D8F69120293D; Tue, 19 Aug 2014 19:08:17 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471697; bh=wKMX9gkQ7tCLv8ezrG5t4bICm/SSLQsNfTdZMToksWw=; h=Date:From:To:Subject:From; b=qRNcYVdmk+n3D1uuv0FInTx7/LzH2ojck9DgCmabFPvfke233lkojUOjezCUGx7iV DL8EayZ28mzzzHpB7ETeMzop/5OS3BmvFtGKVD9gzc78cDIFXTDoRFAnkRWDR2IOxI SOn5tiyODTFpkbDgJOndzQ6qL5K0S9ASNGCZrNL4= X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on vpsX.ovh.net X-Spam-Level: X-Spam-Status: No, score=-1.0 required=3.0 tests=ALL_TRUSTED,T_DKIM_INVALID autolearn=ham autolearn_force=no version=3.4.0 Received: from [192.168.1.111] (unknown [77.231.X.X]) (using TLSv1 with cipher ECDHE-RSA-AES128-SHA (128/128 bits)) (No client certificate requested) (Authenticated sender: [email protected]) by mail.mydomain.com (Postfix) with ESMTPSA id 910341202624 for <[email protected]>; Tue, 19 Aug 2014 19:08:17 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471697; bh=wKMX9gkQ7tCLv8ezrG5t4bICm/SSLQsNfTdZMToksWw=; h=Date:From:To:Subject:From; b=qRNcYVdmk+n3D1uuv0FInTx7/LzH2ojck9DgCmabFPvfke233lkojUOjezCUGx7iV DL8EayZ28mzzzHpB7ETeMzop/5OS3BmvFtGKVD9gzc78cDIFXTDoRFAnkRWDR2IOxI SOn5tiyODTFpkbDgJOndzQ6qL5K0S9ASNGCZrNL4= Message-ID: <[email protected]> Date: Tue, 19 Aug 2014 19:08:24 +0100 From: My Name <[email protected]> User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.6.0 MIME-Version: 1.0 To: My other account <[email protected]> Subject: . Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit . The second header sent from PHPMailer which is always marked as spam: Delivered-To: [email protected] Received: by 10.76.153.102 with SMTP id vf6csp230832oab; Tue, 19 Aug 2014 11:12:10 -0700 (PDT) X-Received: by 10.60.121.67 with SMTP id li3mr44086252oeb.17.1408471930520; Tue, 19 Aug 2014 11:12:10 -0700 (PDT) Return-Path: <[email protected]> Received: from mail.mydomain.com (X.ip-92-222-X.eu. [92.222.X.X]) by mx.google.com with ESMTPS id w8si27103806obn.30.2014.08.19.11.12.10 for <[email protected]> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Tue, 19 Aug 2014 11:12:10 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) client-ip=92.222.X.X; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) [email protected]; dkim=pass (test mode) [email protected] Received: by mail.mydomain.com (Postfix, from userid 111) id 1999D120293D; Tue, 19 Aug 2014 19:12:09 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471929; bh=N1JuHq1S+8GrjHcEK3xn8P1JS+ygEBv5LKe0BiXuVJo=; h=Date:To:From:Reply-to:Subject:From; b=K7tcPyArzSTY91VEw6mAAFtDurSGwgTLGkfUZdC5mqsg0g/1LzmZkgwdjj4NdJa6M E2kDz3dwYN8FcZmbampJYFXxj4NQVtSnzjiWV40rpfOFqD2rXDGNIyB2QOjBZZ4WK3 7s4lyoJ/BrdQH4en8ctLVsDHed/KpHD4iGFEl67E= X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on vpsX.ovh.net X-Spam-Level: X-Spam-Status: No, score=-1.0 required=3.0 tests=ALL_TRUSTED,T_DKIM_INVALID autolearn=ham autolearn_force=no version=3.4.0 Received: from rpi.mydomain.com (unknown [77.231.X.X]) (using TLSv1 with cipher ECDHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) (Authenticated sender: [email protected]) by mail.mydomain.com (Postfix) with ESMTPSA id B42AF1202624 for <[email protected]>; Tue, 19 Aug 2014 19:12:08 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471928; bh=N1JuHq1S+8GrjHcEK3xn8P1JS+ygEBv5LKe0BiXuVJo=; h=Date:To:From:Reply-to:Subject:From; b=iXPM0tS36swudPTT4FOHHtPi5Ll6LbR60kNqCinZ8utcWoFE31SFTpoMEq5aCM5ux wQMdFiN8c6vkjRGabmvqFTTIbwJsrToHo/4+Lt5HEBoQQE2Y3T+xGmnmGAHCS6stKB yb7SVmtrIAsVtSMKA8VYIbmu2oYqV3afYt7g0OMQ= Date: Tue, 19 Aug 2014 20:12:07 +0200 To: [email protected] From: Trying another account <[email protected]> Reply-to: Trying another account <[email protected]> Subject: . Message-ID: <[email protected]> X-Priority: 3 X-Mailer: PHPMailer 5.1 (phpmailer.sourceforge.net) MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="UTF-8" . I also tried: Adding a User-Agent header to match the first one. Removing the X-Mailer header. No one of them made a difference. Is there some significant difference which is making the second e-mail to be marked as spam by Google?

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• Getting Started With Tailoring Business Processes

  - by Richard Bingham

  In this article, and for the sake of simplicity, we will use the term “On-Premise” to mean a deployment where you have design-time development access to the instance, including administration of the technology components, the applications filesystem, and the database. In reality this might be a local development instance that is then supported by a team who can deploy your customizations to the restricted production instance equivalents. Tools Overview Firstly let’s look at the Design-Time tools within JDeveloper for customizing and extending the artifacts of a Business Process. In essence this falls into two buckets; SOA Composite Editor for working with BPEL processes, and the BPM Studio. The SOA Composite Editor As a standard extension to JDeveloper, this graphical design tool should be familiar to anyone previously worked with Oracle SOA Server. With easy-to-use modeling capability, backed-up by full XML source-view (for read-only), it provides everything that is needed to implement the technical design. In simple terms, once deployed to the remote SOA Server the composite components (like Mediator) leverage the Event Delivery Network (EDN) for interaction with the application logic. If you are customizing an existing Fusion Applications BPEL process then be aware that it does support MDS-based customization layers just like Page Composer where different customizations are used based on the run-time context, like for a specific Product or Business Unit. This also makes them safe from patching and upgrades, although only a single active version of the composite is available at run-time. This is defined by a field on the composite record, available in Enterprise Manager. Obviously if you wish to fire different activities and tasks based on the user context then you can should include switches to fork the flows in your custom BPEL process. Figure 1 – A BPEL process in Composite Editor The following describes the simplified steps for making customizations to BPEL processes. This is the most common method of changing the business processes of Fusion Applications, as over 400 BPEL-based composite applications are provided out-of-the-box. Setup your local Fusion Applications JDeveloper environment. The SOA Composite Editor should be installed as part of the Fusion Applications extension. If there are problems you can also find it under the ‘Check for Updates’ help menu option. Since SOA Server is not part of the JDeveloper integrated WebLogic Server, setup a standalone WebLogic environment for deploying and testing. Obviously you might use a Fusion Applications development instance also. Package the existing standard Fusion Applications SOA Composite using Enterprise Manager and export it as a complete SOA Archive (SAR) file, resulting in a local .jar file. You may need to ask your system administrator for this. Import the exported SAR .jar file into JDeveloper using the File menu, under the option ‘SOA Archive into SOA Project’. In JDeveloper set the appropriate customization layer values, and then change from the default role to the Fusion Applications Customization Developer role. Make the customizations and save the application project. Finally redeploy the composite application, either to a direct Application Server connection, or as a fresh SAR (jar) file that can then be re-imported and deployed via Enterprise Manager. The Business Process Management (BPM) Suite In addition to the relatively low-level development environment associated with BPEL process creation, Oracle provides a suite of products that allow business process adjustments to be made without the need for some of the programming skills.  The aim is to abstract much of the technical implementation and to provide a Business Analyst tools for immediately implementing organization changes. Obviously there are some limitations on what they can do, however the BPM Suite functionality increases with each release and for the majority of the cases the tools remains as applicable as its developer-orientated sister. At the current time business processes must be explicitly coded to support just one of these use-cases, either BPEL for developer use or BPM for business analyst use. That said, they both run on the same SOA Server in much the same way. The components bundled in each SOA Composite Application can be verified by inspection through Enterprise Manager. Figure 2 – A BPM Process in JDeveloper BPM Suite. BPM processes are written in a standard notation (BPMN) and the modeling tools are very similar to that of BPEL. The steps to deploy a custom BPM process are also essentially much the same, since the BPM process is bundled into a SOA Composite just like a BPEL process. As such the SOA Composite Editor  actually has support for both artifacts and even allows use of them together, such as a calling a BPM process as a partnerlink from a BPEL process. For more details see the references below. Business Analyst Tooling In addition to using JDeveloper extensions for BPM development, there are run-time tools that Business Analysts can use to make adjustments, so that without high costs of an IT project the system can be tuned to match changes to the business operation. The first tool to consider is the BPM Composer, deployed with the middleware SOA Server and accessible online, and for Fusion Applications it is under the Business Process icon on the homepage of the Application Composer. Figure 3 – Business Process Composer showing a CRM process flow. The key difference between this and using JDeveloper is that the BPM Composer has a Business Catalog prepopulated with features and functions that can be used, mostly through registered WebServices. This means no coding or complex interface development is required, simply drag-drop-configure. The items in the business catalog are seeded by either Oracle (as a BPM Template) or added to by your own custom development. You cannot create or generate catalog content from BPM Composer directly. As per the screenshot you can see the Business Catalog content in the BPM Project browser region. In addition, other online tools for use by Business Analysts include the BPM Worklist application for editing business rules and approval management configuration, plus the SOA Composer which focuses on non-approval business rules and domain value maps. At the current time there are only a handful of BPM processes shipped with Fusion Applications HCM and CRM, including on-boarding workers and processing customer registrations.  This also means a limited number of associated BPM Templates provided out-of-the-box, therefore a limited Business Catalog. That said, BPM-based extension is a powerful capability to leverage and will most likely develop going forwards, especially for use in SaaS deployments where full design-time JDeveloper access is not available. Further Reading For BPEL – Fusion Applications Extensibility Guide – Section 12 For BPM – Fusion Applications Extensibility Guide – Section 7 The product-specific documentation and implementation guides for Fusion Applications Fusion Middleware Developers Guide for SOA Suite Modeling and Implementation Guide for Oracle Business Process Management User’s Guide for Oracle Business Process Composer Oracle University courses on BPM Suite and SOA Development

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• Agile Testing Days 2012 – Day 3 – Agile or agile?

  - by Chris George

  Another early start for my last Lean Coffee of the conference, and again it was not wasted. We had some really interesting discussions around how to determine what test automation is useful, if agile is not faster, why do it? and a rather existential discussion on whether unicorns exist! First keynote of the day was entitled “Fast Feedback Teams” by Ola Ellnestam. Again this relates nicely to the releasing faster talk on day 2, and something that we are looking at and some teams are actively trying. Introducing the notion of feedback, Ola describes a game he wrote for his eldest child. It was a simple game where every time he clicked a button, it displayed “You’ve Won!”. He then changed it to be a Win-Lose-Win-Lose pattern and watched the feedback from his son who then twigged the pattern and got his younger brother to play, alternating turns… genius! (must do that with my children). The idea behind this was that you need that feedback loop to learn and progress. If you are not getting the feedback you need to close that loop. An interesting point Ola made was to solve problems BEFORE writing software. It may be that you don’t have to write anything at all, perhaps it’s a communication/training issue? Perhaps the problem can be solved another way. Writing software, although it’s the business we are in, is expensive, and this should be taken into account. He again mentions frequent releases, and how they should be made as soon as stuff is ready to be released, don’t leave stuff on the shelf cause it’s not earning you anything, money or data. I totally agree with this and it’s something that we will be aiming for moving forwards. “Exceptions, Assumptions and Ambiguity: Finding the truth behind the story” by David Evans started off very promising by making references to ‘Grim up North’ referring to the north of England. Not sure it was appreciated by most of the audience, but it made me laugh! David explained how there are always risks associated with exceptions, giving the example of a one-way road near where he lives, with an exception sign giving rights to coaches to go the wrong way. Therefore you could merrily swing around the corner of the one way road straight into a coach! David showed the danger in making assumptions with lyrical quotes from Lola by The Kinks “I’m glad I’m a man, and so is Lola” and with a picture of a toilet flush that needed instructions to operate the full and half flush. With this particular flush, you pulled the handle all the way down to half flush, and half way down to full flush! hmmm, a bit of a crappy user experience methinks! Then through a clever use of a passage from the Jabberwocky, David then went onto show how mis-translation/ambiguity is the can completely distort the original meaning of something, and this is a real enemy of software development. This was all helping to demonstrate that the term Story is often heavily overloaded in the Agile world, and should really be stripped back to what it is really for, stating a business problem, and offering a technical solution. Therefore a story could be worded as “In order to {make some improvement}, we will { do something}”. The first ‘in order to’ statement is stakeholder neutral, and states the problem through requesting an improvement to the software/process etc. The second part of the story is the verb, the doing bit. So to achieve the ‘improvement’ which is not currently true, we will do something to make this true in the future. My PM is very interested in this, and he’s observed some of the problems of overloading stories so I’m hoping between us we can use some of David’s suggestions to help clarify our stories better. The second keynote of the day (and our last) proved to be the most entertaining and exhausting of the conference for me. “The ongoing evolution of testing in agile development” by Scott Barber. I’ve never had the pleasure of seeing Scott before… OMG I would love to have even half of the energy he has! What struck me during this presentation was Scott’s explanation of how testing has become the role/job that it is (largely) today, and how this has led to the need for ‘methodologies’ to make dev and test work! The argument that we should be trying to converge the roles again is a very valid one, and one that a couple of the teams at work are actively doing with great results. Making developers as responsible for quality as testers is something that has been lost over the years, but something that we are now striving to achieve. The idea that we (testers) should be testing experts/specialists, not testing ‘union members’, supports this idea so the entire team works on all aspects of a feature/product, with the ‘specialists’ taking the lead and advising/coaching the others. This leads to better propagation of information around the team, a greater holistic understanding of the project and it allows the team to continue functioning if some of it’s members are off sick, for example. Feeling somewhat drained from Scott’s keynote (but at the same time excited that alot of the points he raised supported actions we are taking at work), I headed into my last presentation for Agile Testing Days 2012 before having to make my way to Tegel to catch the flight home. “Thinking and working agile in an unbending world” with Pete Walen was a talk I was not going to miss! Having spoken to Pete several times during the past few days, I was looking forward to hearing what he was going to say, and I was not disappointed. Pete started off by trying to separate the definitions of ‘Agile’ as in the methodology, and ‘agile’ as in the adjective by pronouncing them the ‘english’ and ‘american’ ways. So Agile pronounced (Ajyle) and agile pronounced (ajul). There was much confusion around what the hell he was talking about, although I thought it was quite clear. Agile – Software development methodology agile – Marked by ready ability to move with quick easy grace; Having a quick resourceful and adaptable character. Anyway, that aside (although it provided a few laughs during the presentation), the point was that many teams that claim to be ‘Agile’ but are not, in fact, ‘agile’ by nature. Implementing ‘Agile’ methodologies that are so prescriptive actually goes against the very nature of Agile development where a team should anticipate, adapt and explore. Pete made a valid point that very few companies intentionally put up roadblocks to impede work, so if work is being blocked/delayed, why? This is where being agile as a team pays off because the team can inspect what’s going on, explore options and adapt their processes. It is through experimentation (and that means trying and failing as well as trying and succeeding) that a team will improve and grow leading to focussing on what really needs to be done to achieve X. So, that was it, the last talk of our conference. I was gutted that we had to miss the closing keynote from Matt Heusser, as Matt was another person I had spoken too a few times during the conference, but the flight would not wait, and just as well we left when we did because the traffic was a nightmare! My Takeaway Triple from Day 3: Release often and release small – don’t leave stuff on the shelf Keep the meaning of the word ‘agile’ in mind when working in ‘Agile Look at testing as more of a skill than a role  

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• The Faces in the Crowdsourcing

  - by Applications User Experience

  By Jeff Sauro, Principal Usability Engineer, Oracle Imagine having access to a global workforce of hundreds of thousands of people who can perform tasks or provide feedback on a design quickly and almost immediately. Distributing simple tasks not easily done by computers to the masses is called "crowdsourcing" and until recently was an interesting concept, but due to practical constraints wasn't used often. Enter Amazon.com. For five years, Amazon has hosted a service called Mechanical Turk, which provides an easy interface to the crowds. The service has almost half a million registered, global users performing a quarter of a million human intelligence tasks (HITs). HITs are submitted by individuals and companies in the U.S. and pay from $.01 for simple tasks (such as determining if a picture is offensive) to several dollars (for tasks like transcribing audio). What do we know about the people who toil away in this digital crowd? Can we rely on the work done in this anonymous marketplace? A rendering of the actual Mechanical Turk (from Wikipedia) Knowing who is behind Amazon's Mechanical Turk is fitting, considering the history of the actual Mechanical Turk. In the late 1800's, a mechanical chess-playing machine awed crowds as it beat master chess players in what was thought to be a mechanical miracle. It turned out that the creator, Wolfgang von Kempelen, had a small person (also a chess master) hiding inside the machine operating the arms to provide the illusion of automation. The field of human computer interaction (HCI) is quite familiar with gathering user input and incorporating it into all stages of the design process. It makes sense then that Mechanical Turk was a popular discussion topic at the recent Computer Human Interaction usability conference sponsored by the Association for Computing Machinery in Atlanta. It is already being used as a source for input on Web sites (for example, Feedbackarmy.com) and behavioral research studies. Two papers shed some light on the faces in this crowd. One paper tells us about the shifting demographics from mostly stay-at-home moms to young men in India. The second paper discusses the reliability and quality of work from the workers. Just who exactly would spend time doing tasks for pennies? In "Who are the crowdworkers?" University of California researchers Ross, Silberman, Zaldivar and Tomlinson conducted a survey of Mechanical Turk worker demographics and compared it to a similar survey done two years before. The initial survey reported workers consisting largely of young, well-educated women living in the U.S. with annual household incomes above $40,000. The more recent survey reveals a shift in demographics largely driven by an influx of workers from India. Indian workers went from 5% to over 30% of the crowd, and this block is largely male (two-thirds) with a higher average education than U.S. workers, and 64% report an annual income of less than $10,000 (keeping in mind $1 has a lot more purchasing power in India). This shifting demographic certainly has implications as language and culture can play critical roles in the outcome of HITs. Of course, the demographic data came from paying Turkers $.10 to fill out a survey, so there is some question about both a self-selection bias (characteristics which cause Turks to take this survey may be unrepresentative of the larger population), not to mention whether we can really trust the data we get from the crowd. Crowds can perform tasks or provide feedback on a design quickly and almost immediately for usability testing. (Photo attributed to victoriapeckham Flikr While having immediate access to a global workforce is nice, one major problem with Mechanical Turk is the incentive structure. Individuals and companies that deploy HITs want quality responses for a low price. Workers, on the other hand, want to complete the task and get paid as quickly as possible, so that they can get on to the next task. Since many HITs on Mechanical Turk are surveys, how valid and reliable are these results? How do we know whether workers are just rushing through the multiple-choice responses haphazardly answering? In "Are your participants gaming the system?" researchers at Carnegie Mellon (Downs, Holbrook, Sheng and Cranor) set up an experiment to find out what percentage of their workers were just in it for the money. The authors set up a 30-minute HIT (one of the more lengthy ones for Mechanical Turk) and offered a very high $4 to those who qualified and $.20 to those who did not. As part of the HIT, workers were asked to read an email and respond to two questions that determined whether workers were likely rushing through the HIT and not answering conscientiously. One question was simple and took little effort, while the second question required a bit more work to find the answer. Workers were led to believe other factors than these two questions were the qualifying aspect of the HIT. Of the 2000 participants, roughly 1200 (or 61%) answered both questions correctly. Eighty-eight percent answered the easy question correctly, and 64% answered the difficult question correctly. In other words, about 12% of the crowd were gaming the system, not paying enough attention to the question or making careless errors. Up to about 40% won't put in more than a modest effort to get paid for a HIT. Young men and those that considered themselves in the financial industry tended to be the most likely to try to game the system. There wasn't a breakdown by country, but given the demographic information from the first article, we could infer that many of these young men come from India, which makes language and other cultural differences a factor. These articles raise questions about the role of crowdsourcing as a means for getting quick user input at low cost. While compensating users for their time is nothing new, the incentive structure and anonymity of Mechanical Turk raises some interesting questions. How complex of a task can we ask of the crowd, and how much should these workers be paid? Can we rely on the information we get from these professional users, and if so, how can we best incorporate it into designing more usable products? Traditional usability testing will still play a central role in enterprise software. Crowdsourcing doesn't replace testing; instead, it makes certain parts of gathering user feedback easier. One can turn to the crowd for simple tasks that don't require specialized skills and get a lot of data fast. As more studies are conducted on Mechanical Turk, I suspect we will see crowdsourcing playing an increasing role in human computer interaction and enterprise computing. References: Downs, J. S., Holbrook, M. B., Sheng, S., and Cranor, L. F. 2010. Are your participants gaming the system?: screening mechanical turk workers. In Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10. ACM, New York, NY, 2399-2402. Link: http://doi.acm.org/10.1145/1753326.1753688 Ross, J., Irani, L., Silberman, M. S., Zaldivar, A., and Tomlinson, B. 2010. Who are the crowdworkers?: shifting demographics in mechanical turk. In Proceedings of the 28th of the international Conference Extended Abstracts on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI EA '10. ACM, New York, NY, 2863-2872. Link: http://doi.acm.org/10.1145/1753846.1753873

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• BRE (Business Rules Engine) Data Services is out...!!!

  - by Vishal

  A few months ago we at Tellago had open sourced the BizTalk Data Services. We were meanwhile working on other artifacts which comes along with BizTalk Server like the “Business Rules Engine”.  We are happy to announce the first version of BRE Data Services. BRE Data Services is a same concept which we covered through BTS Data Services, providing a RESTFul OData – based API to interact with the Business Rules Engine via HTTP using ATOM Publishing Protocol or JSON as the encoding mechanism.   In the first version release, we mainly focused on the browsing, querying and searching BRE artifacts via a RESTFul interface. Also along with that we provide the functionality to execute Business Rules by inserting the Facts for policies via the IUpdatable implementation of WCF Data Services.   The BRE Data Services API provides a lightweight interface for managing Business Rules Engine artifacts such as Policies, Rules, Vocabularies, Conditions, Actions, Facts etc. The following are some examples which details some of the available features in the current version of the API.   Basic Querying: Querying BRE Policies http://localhost/BREDataServices/BREMananagementService.svc/Policies Querying BRE Rules http://localhost/BREDataServices/BREMananagementService.svc/Rules Querying BRE Vocabularies http://localhost/BREDataServices/BREMananagementService.svc/Vocabularies   Navigation: The BRE Data Services API also leverages WCF Data Services to enable navigation across related different BRE objects. Querying a specific Policy http://localhost/BREDataServices/BREMananagementService.svc/Policies(‘PolicyName’) Querying a specific Rule http://localhost/BREDataServices/BREMananagementService.svc/Rules(‘RuleName’) Querying all Rules under a Policy http://localhost/BREDataServices/BREMananagementService.svc/Policies('PolicyName')/Rules Querying all Facts under a Policy http://localhost/BREDataServices/BREMananagementService.svc/Policies('PolicyName')/Facts Querying all Actions for a specific Rule http://localhost/BREDataServices/BREMananagementService.svc/Rules('RuleName')/Actions Querying all Conditions for a specific Rule http://localhost/BREDataServices/BREMananagementService.svc/Rules('RuleName')/Actions Querying a specific Vocabulary: http://localhost/BREDataServices/BREMananagementService.svc/Vocabularies('VocabName')   Implementation: With the BRE Data Services, we also provide the functionality of executing a particular policy via HTTP. There are couple of ways you can do that though the API.   Ø First is though Service Operations feature of WCF Data Services in which you can execute the Facts by passing them in the URL itself. This is a very simple implementations of the executing the policies due to the limitations & restrictions (only primitive types of input parameters which can be passed) currently of the Service Operations of the WCF Data Services. Below is a code sample.                Below is a traced Request/Response message.                                 Ø Second is through the IUpdatable Interface of WCF Data Services. In this method, you can first query the rule which you want to execute and then inserts Facts for that particular Rules and finally when you perform the SaveChanges() call for the IUpdatable Interface API, it executes the policy with the facts which you inserted at runtime. Below is a sample of client side code. Due to the limitations of current version of WCF Data Services where there is no way you can return back the updates happening on the service side back to the client via the SaveChanges() method. Here we are executing the rule passing a serialized XML as Facts and there is no changes made to any data where we can query back to fetch the changes. This is overcome though the first way to executing the policies which is by executing it as a Service Operation call.     This actually generates a AtomPub message shown as below:   POST /Tellago.BRE.REST.ServiceHost/BREMananagementService.svc/$batch HTTP/1.1 User-Agent: Microsoft ADO.NET Data Services DataServiceVersion: 1.0;NetFx MaxDataServiceVersion: 2.0;NetFx Accept: application/atom+xml,application/xml Accept-Charset: UTF-8 Content-Type: multipart/mixed; boundary=batch_6b9a5ced-5ecb-4585-940a-9d5e704c28c7 Host: localhost:8080 Content-Length: 1481 Expect: 100-continue   --batch_6b9a5ced-5ecb-4585-940a-9d5e704c28c7 Content-Type: multipart/mixed; boundary=changeset_184a8c59-a714-4ba9-bb3d-889a88fe24bf   --changeset_184a8c59-a714-4ba9-bb3d-889a88fe24bf Content-Type: application/http Content-Transfer-Encoding: binary   MERGE http://localhost:8080/Tellago.BRE.REST.ServiceHost/BREMananagementService.svc/Facts('TestPolicy') HTTP/1.1 Content-ID: 4 Content-Type: application/atom+xml;type=entry Content-Length: 927   <?xml version="1.0" encoding="utf-8" standalone="yes"?> <entry xmlns:d="http://schemas.microsoft.com/ado/2007/08/dataservices" xmlns:m="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata" font-size: x-small"http://www.w3.org/2005/Atom">   <category scheme="http://schemas.microsoft.com/ado/2007/08/dataservices/scheme" term="Tellago.BRE.REST.Resources.Fact" />   <title />   <author>     <name />   </author>   <updated>2011-01-31T20:09:15.0023982Z</updated>   <id>http://localhost:8080/Tellago.BRE.REST.ServiceHost/BREMananagementService.svc/Facts('TestPolicy')</id>   <content type="application/xml">     <m:properties>       <d:FactInstance>&lt;ns0:LoanStatus xmlns:ns0="http://tellago.com"&gt;&lt;Age&gt;10&lt;/Age&gt;&lt;Status&gt;true&lt;/Status&gt;&lt;/ns0:LoanStatus&gt;</d:FactInstance>       <d:FactType>TestSchema</d:FactType>       <d:ID>TestPolicy</d:ID>     </m:properties>   </content> </entry> --changeset_184a8c59-a714-4ba9-bb3d-889a88fe24bf-- --batch_6b9a5ced-5ecb-4585-940a-9d5e704c28c7—     Installation: The installation of the BRE Data Services is pretty straight forward. ·         Create a new IIS website say BREDataServices. ·         Download the SourceCode from TellagoCodeplex and copy the content from Tellago.BRE.REST.ServiceHost to the physical location of the above created website.     ·         The appPool account running the website should have admin access to the BizTalkRuleEngineDb database. ·         TheRight click the BREManagementService.svc in the IIS ContentView for the website and wala..     Conclusion: The BRE Data Services API is an experiment intended to bring the capabilities of RESTful/OData based services to the Traditional BTS/BRE Solutions. The future releases will target on technologies like BAM, ESB Toolkit. This version has been tested with various version of BizTalk Server and we have uploaded the source code to our Tellago's DevLabs workspace at Codeplex. I hope you guys enjoy this release. Keep an eye on our new releases @ Tellago Codeplex. We are working on various other Biztalk Artifacts like BAM, ESB Toolkit.     Till than happy BizzRuling…!!!     Thanks,   Vishal Mody

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• Are IE 9 will have a place in heart of user ?

  - by anirudha

  in a advertisement of IE 9 MSFT compare two product first is their IE9 and second is chrome 6. I know 6 is not currently [9] but no objection because may be they make ads when 6 is currently version and have RC or beta in their hands. on IE 9 test-drive website they show many of people ads to show the user that IE9 is performance better or other chrome or Firefox not. well they not compare with Firefox because last days firefox not still in news and search trends like before RC release many of user googling for them. Well I myself found IE9 perform smoother then chrome. but what MSFT do after IE9 nothing they waiting for IE 10 not for give updates not as well as Google chrome and Firefox. Are IE9 have anything new for Developer even a small or big. well they tell you blah or useless things everytime when they make for next version no matter for you but a matter for them because they add a new thing even useless for developer. I am not have any feeling with IE bad but I like to make reviews as well as I can make. I show you something who I experience with IE and someother browser like Chrome and Firefox. IE 9 still have no plugin as well as other provided like Firefox have Firebug a great utilities who is best option for developer to debug their code. IE9 developer tool is good but still you never customize them or readymade customization available to work as in firefox many of person make customization for firebug like example :- firepicker for picking color in firebug , firebug autocomplete for intellisense like feature when you write JavaScript inside console panel , pixelperfect , firequery , sitepoint reference and many other great example we all love to use. as other things that Firefox give many things customizable like themes , ui and many thing customization means more thing user or developer want to make themselves and more contribution make them better software so Firefox is great because customization is a great thing inside firefox and chrome. if you read some post of developer on MSDN to what’s new in IE 9 developer tool that you feel they are joking whenever you see some other things of Firefox and chrome. in a Firefox a plugin perform many much things but in IE still use IE 9 developer tool no other option like in Firefox use Firebug and many other utilities to make development easier and time saving and best as we can do.if you see Firefox page on mozilla that sublines of firefox is high performance easy customization advanced security well you can say what’s performance but there is no comparison with IE because IE have only performance and nothing else. but Firefox have these three thing to make product love. and third thing I really love that security yeah security. from long time before whenever IE6 is no hackproff and many other easily hack IE6 whenever Firefox is secure. I found myself that many of website install a software on client’s computer and they still not know about them so they track everything. sometime they hijack the homepage and make their website as their homepage. sometime they do something and you trying  to go to  any website then they go to their site first. the problem I telling about not long before it’s time of late in 2008 whenever Firefox is much better then IE6. if someone have bad experience with anyone of these software share with us I like to hear your voice. whenever IE still not for use Firefox is a good option for us even user or developer. I not know why someone make next version of IE. IE still have time to go away from Web. Firefox not rude as IE they still believe in user feedback and chrome is also open the door for feedback on their product gooogle Chrome. but what thing they made in IE on user feedback nothing. they still thing to teach what they maked not thing about what user need. if you spent some hour on firefox and chrome then you found what’s matter. what thing you have whenever you use IE or other browser like google chrome and Firefox :- as a user IE give you nothing even tell you blah blah and more blah but still next version of IE means next IE6 for the web. as in Google chrome you find plugins addons or customization to make experience better but in IE9 you can’t customize anything even the themes they have by default. Firefox already have a great list of plugins or addons to make experience better with Web but IE9 have nothing. this means IE9 not for user and other like chrome and firefox give you much better experience then IE. next thing after user is developer. first thing is that all developer want smooth development who save their time not take too perhaps saving.posts on IE9 show that a list of thing improved in IE 9 developer tool but are one developer tool enough for web development so developer need more utilities to solve different different type of puzzle who IE 9 never give like in Firefox you have utilities to do a task even small or big one. in chrome same experience you have but IE9 never give any plugin or utilities to make our work faster even they are new headache for developer because IE not give update as soon as other because in Firefox and in chrome if a bug is reported then they solve them fast and distribute them in next version of software very soon but in IE wait for a long time like IE 9 and IE 8 have no official release between them as update. As my conclusion there is no reason to use IE and adopt 9 again. it’s really not for Developer or user even newbie or smart people. as a rule I want to beware you with IE because it’s my responsibilities to move the thing in good way as I can make. well are you sure that there is no reason or profit they thing to have with IE9  if not why they forget luna [windows xp] user. because they are old nothing they want to force user to give them some money by purchasing a new version of OS. so this a thing why they marketed their software. if you thing about what firefox and chrome want to make : Mozilla's mission is to promote openness, innovation and opportunity on the web. chrome mission we all see whenever we use them. but IE9 is a trick they promote because they want to add something to next version of windows. if somebody like IE9 [even surprised by ads they see or post they read] then they purchase windows soon as they possible. Well you feel that I am opposition of IE9 and favor of chrome and Firefox yeah you feel right I hate IE from a heart not from a pencil. well you get same thing when you have trying three product major I described here Chrome firefox and IE. well don’t believe on the blogs , posts or article who are provided by the merchant or vender’s website. open the eyes read and thing what they talk and feel are they really true. if you confused that compare with some other. now you know the true because no one telling so badly as a user can described who use them not only one who make their feature. always open the eyes don’t believe use your mind and find the truth. thanks for reading my post good bye and take care

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• Probation is Over: PASS Board Year 1, Q2

  - by Denise McInerney

  Though it's not always official every job begins with a probation period. You start out with lots of questions and every day you find out how much more you have to learn. Usually after a few months you discover that you can actually answer some questions and have at least an idea of what you are supposed to be doing. Now at the end of my second quarter on the "job" of serving on the PASS Board I have reached that point. My probation period is over. The last three months were busy for the entire Board with the budget process, an in-person meeting and moving forward with PASS Global Growth plans. I had also set a specific goal for myself for my 2nd quarter: to see the Board to adopt a Code of Conduct for the PASS Summit. Code of Conduct When I ran for the Board I included my desire to see PASS establish a code of conduct in my campaign platform.  I was motivated to do this for a few reasons. Other technical conferences have had incidents of harassment. Most of these did not have a policy in place prior to having a problem, though several conference organizers have since adopted anti-harassment policies or codes of conduct. I felt it would be in PASS' interest to establish a policy so we would be prepared should there be an incident.   "This is Community" Adopting a code of conduct would reinforce our community orientation and send a message about the positive character of the Summit. PASS is a leader among technical organizations for its promotion and support of women. Adopting a code of conduct would further demonstrate our leadership in this area. After researching similar polices from other organizations I published a first draft in April. I solicited feedback from the Board, HQ staff and some PASS members. Incorporating that feedback I presented version 4 at the May Board meeting, where we had a good discussion. You can read the meeting minutes for details. I incorporated points from  the Board discussion as well as feedback from a legal review to produce a final version which has been submitted to the Board. It will be discussed at the Board meeting July 12. You can read the full text at the end of this post. Virtual Chapters In the first quarter we started ramping up marketing support for the Virtual Chapters. Since then each edition of the Connector has highlighted a different VC to help get out the message about the variety of eductional opporutnities that are offered. These VC profiles will continue in the coming months. I was very pleased to welcome the new DBA Fundamentals VC which is geared toward new DBAs, people who are considering entering the field and those transitioning from a different IT role. Thanks to the contributions of Erin Stellato, Michelle Nalliah and Karla Landrum we published a "Virtual Chapter Guidebook". This document includes great advice on how to build and promote a VC. It's also a reference for how things work, from budgets to webinar hosting. I think this document will be extremely valuable to all our VC leaders and am grateful to those who put it together. Board Meeting/SQL Rally The Board met in May in Dallas. Among the items discussed were Global Growth, the budget, future events and the upcoming elections. We covered a lot of ground in two days and I will again refer you to the meeting minutes for details. The meeting schedule allowed us to participate in the SQL Rally networking events and one full day of the conference. I enjoyed having the opportunity to meet and talk with many PASS members. And my hat is off to the SQL Rally organizers who put on an outstanding event. Global Growth PASS has undertaken a major intitiative to reach and engage SQL Server professionals around the world. This Global Growth plan is ambitious and will have a significant impact on the strategic direction of the organization. We have been reaching out to the community for feedback, including hosting Twitter chats and live Town Hall meetings. I co-hosted two of these events and appreciated hearing the different perspectives of the people who participated If you have not done so I encourage you to read about the Global Growth vision and proposed governance changes  and submit your feedback. FY13 Budget July 1 is the beginning of PASS' fiscal year, which makes the end of June the deadline for approving a budget. Each director submits a budget for his or her portfolio. For the Virtual Chapter portfolio I focused on how we can allocate resources to grow the VCs. Budgeting is a give-and-take process, and while I didn't get everything I asked for I'm pleased the FY13 budget includes a significant increase in financial support for the Virtual Chapters. Many people put a lot of work into the budget, but no two people deserve credit more than VP of Finance Douglas McDowell and Accounting Manager Sandy Cherry. Thanks to both of them for getting us across the goal line on time. SQL Saturday I attended SQL Saturdays in Orange Co. CA and Phoenix. It's always inspiring to see the enthusiasm in the community for learning and networking. These events are successful due to the hard work of many volunteers. Thanks to the organizers in both cities for all your efforts. Next Up This quarter we'll be gearing up plans for the VCs at the Summit and exploring ways the VCs can best support PASS' Global Growth work. I'll also be wrapping up work on the Code of Conduct and attending a Board meeting in September. And I will be at SQL Saturday #144 in Sacramento later this month. Here is the language of the Code of Conduct I have submitted to the Board for consideration: PASS Code of Conduct The PASS Summit provides database professionals from a variety of backgrounds with an opportunity to connect, share and learn.  We value the strong sense of community that characterizes this event and we seek to foster an inclusive, professional atmosphere. We are dedicated to providing a harassment-free conference experience for everyone, regardless of gender, race, sexual orientation, disability, physical appearance, religion or any other protected classification.  Everyone at the Summit is expected to follow the Code of Conduct. This includes but is not limited to: PASS Staff, Exhibitors, Speakers, Attendees and anyone affiliated with the event. Participants are expected to follow the Code of Conduct at all Summit events, including PASS-sponsored social events. Participant behavior Harassment includes, but is not limited to, offensive verbal comments related to gender, race, sexual orientation, disability, physical appearance, religion, or any other protected classification.  Intimidation, threats, stalking, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact and unwelcome attention will also be considered harassment. Similarly, sexual, racist, derogatory, threatening or other inappropriate language and imagery are not appropriate for any conference venue, including sessions.  Recourse If a participant engages in any conduct that is prohibited under this Code of Conduct, the conference organizers may take any action they deem appropriate, including warning the offender or expelling the offender from the conference. No refunds will be granted to attendees expelled from the Summit due to violations of the Code of Conduct. If you are being harassed, witness harassment, or have any other concerns, please contact a member of conference staff immediately. Conference staff can be identified by their “Headquarters/Staff” shirts and are trained to handle the situation appropriately. A Code of Conduct Committee (CCC) made up of the Executive Manager and three members of the Board of Directors designated by the President will be authorized to take action in response to an incident or behavior that violates the Code of Conduct.

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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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• Lenovo V570 CPU fan running constantly, CPU core 1 running over 90%!

  - by Rabbit2190

  I have seen that a lot of people are having this same issue. I am running a Lenovo V570 i5 4 core, 6 gigs of ram, and am running 11.10 Onieric Ocelot. On my system monitor graph it shows CPU at 20%, when I open the monitor it shows core #1 at around 90%, the other cores fluctuate at or below 5-12% if even. Now this seems like a really terrible balance of power between the cores, especially with so much stress on one core only, when these things are designed to work with 4 cores and not at such high temps. My current readings say 64 degrees Celsius, this does not seem normal for any cpu, and I am seriously considering, working on my windows7 partition until I see a real solution to this issue or upgrading to 12.04 right away when it comes out... I have seen countless things saying it has something to do with the Kernel, the kernel on mine is the same as when I upgraded, I really do not like messing with it, as when I had 11.04, I did tinker with it due to the freeze issues I was having, and that just made worse issues. I like this version 11.10 and would like to keep it for a while, but without the fear that my core is going to fry! So any help would be much appreciated! I did try changing a couple things in ACPI, and restarting this did not help, and here I am. I tried one thing prior to that that was listed under a different computer brand, but it would not do a make on the file. I really need help with this, I rely on this computer for a lot of things, and love this OS! Please help so I do not need to resort to my Microsoft partition! PLEASE! Here is the fwts cpufrequ- output: rabbit@rabbit-Lenovo-V570:~$ sudo fwts cpufreq - 00001 fwts Results generated by fwts: Version V0.23.25 (Thu Oct 6 15 00002 fwts :12:31 BST 2011). 00003 fwts 00004 fwts Some of this work - Copyright (c) 1999 - 2010, Intel Corp. 00005 fwts All rights reserved. 00006 fwts Some of this work - Copyright (c) 2010 - 2011, Canonical. 00007 fwts 00008 fwts This test run on 02/04/12 at 17:23:22 on host Linux 00009 fwts rabbit-Lenovo-V570 3.0.0-17-generic-pae #30-Ubuntu SMP Thu 00010 fwts Mar 8 17:53:35 UTC 2012 i686. 00011 fwts 00012 fwts Running tests: cpufreq. 00014 cpufreq CPU frequency scaling tests (takes ~1-2 mins). 00015 cpufreq --------------------------------------------------------- 00016 cpufreq Test 1 of 1: CPU P-State Checks. 00017 cpufreq For each processor in the system, this test steps through 00018 cpufreq the various frequency states (P-states) that the BIOS 00019 cpufreq advertises for the processor. For each processor/frequency 00020 cpufreq combination, a quick performance value is measured. The 00021 cpufreq test then validates that: 00022 cpufreq 1) Each processor has the same number of frequency states 00023 cpufreq 2) Higher advertised frequencies have a higher performance 00024 cpufreq 3) No duplicate frequency values are reported by the BIOS 00025 cpufreq 4) Is BIOS wrongly doing Sw_All P-state coordination across cores 00026 cpufreq 5) Is BIOS wrongly doing Sw_Any P-state coordination across cores 00027 cpufreq Frequency | Speed 00028 cpufreq -----------+--------- 00029 cpufreq 2.45 Ghz | 100.0 % 00030 cpufreq 2.45 Ghz | 83.7 % 00031 cpufreq 2.05 Ghz | 69.2 % 00032 cpufreq 1.85 Ghz | 62.5 % 00033 cpufreq 1.65 Ghz | 55.2 % 00034 cpufreq 1400 Mhz | 48.6 % 00035 cpufreq 1200 Mhz | 41.8 % 00036 cpufreq 1000 Mhz | 34.5 % 00037 cpufreq 800 Mhz | 27.6 % 00038 cpufreq 9 CPU frequency steps supported 00039 cpufreq Frequency | Speed 00040 cpufreq -----------+--------- 00041 cpufreq 2.45 Ghz | 97.7 % 00042 cpufreq 2.45 Ghz | 83.7 % 00043 cpufreq 2.05 Ghz | 69.6 % 00044 cpufreq 1.85 Ghz | 63.3 % 00045 cpufreq 1.65 Ghz | 55.7 % 00046 cpufreq 1400 Mhz | 48.7 % 00047 cpufreq 1200 Mhz | 41.7 % 00048 cpufreq 1000 Mhz | 34.5 % 00049 cpufreq 800 Mhz | 27.5 % 00050 cpufreq Frequency | Speed 00051 cpufreq -----------+--------- 00052 cpufreq 2.45 Ghz | 97.7 % 00053 cpufreq 2.45 Ghz | 84.4 % 00054 cpufreq 2.05 Ghz | 69.6 % 00055 cpufreq 1.85 Ghz | 62.6 % 00056 cpufreq 1.65 Ghz | 55.9 % 00057 cpufreq 1400 Mhz | 48.7 % 00058 cpufreq 1200 Mhz | 41.7 % 00059 cpufreq 1000 Mhz | 34.7 % 00060 cpufreq 800 Mhz | 27.8 % 00061 cpufreq Frequency | Speed 00062 cpufreq -----------+--------- 00063 cpufreq 2.45 Ghz | 100.0 % 00064 cpufreq 2.45 Ghz | 82.6 % 00065 cpufreq 2.05 Ghz | 67.8 % 00066 cpufreq 1.85 Ghz | 61.4 % 00067 cpufreq 1.65 Ghz | 54.9 % 00068 cpufreq 1400 Mhz | 48.3 % 00069 cpufreq 1200 Mhz | 41.1 % 00070 cpufreq 1000 Mhz | 34.3 % 00071 cpufreq 800 Mhz | 27.4 % 00072 cpufreq Frequency | Speed 00073 cpufreq -----------+--------- 00074 cpufreq 2.45 Ghz | 96.2 % 00075 cpufreq 2.45 Ghz | 82.5 % 00076 cpufreq 2.05 Ghz | 69.3 % 00077 cpufreq 1.85 Ghz | 62.7 % 00078 cpufreq 1.65 Ghz | 55.0 % 00079 cpufreq 1400 Mhz | 47.4 % 00080 cpufreq 1200 Mhz | 41.1 % 00081 cpufreq 1000 Mhz | 34.0 % 00082 cpufreq 800 Mhz | 27.2 % 00083 cpufreq Frequency | Speed 00084 cpufreq -----------+--------- 00085 cpufreq 2.45 Ghz | 96.5 % 00086 cpufreq 2.45 Ghz | 83.6 % 00087 cpufreq 2.05 Ghz | 68.1 % 00088 cpufreq 1.85 Ghz | 61.7 % 00089 cpufreq 1.65 Ghz | 54.9 % 00090 cpufreq 1400 Mhz | 48.0 % 00091 cpufreq 1200 Mhz | 41.1 % 00092 cpufreq 1000 Mhz | 34.2 % 00093 cpufreq 800 Mhz | 27.8 % 00094 cpufreq Frequency | Speed 00095 cpufreq -----------+--------- 00096 cpufreq 2.45 Ghz | 96.4 % 00097 cpufreq 2.45 Ghz | 82.6 % 00098 cpufreq 2.05 Ghz | 68.8 % 00099 cpufreq 1.85 Ghz | 60.5 % 00100 cpufreq 1.65 Ghz | 52.4 % 00101 cpufreq 1400 Mhz | 48.8 % 00102 cpufreq 1200 Mhz | 41.1 % 00103 cpufreq 1000 Mhz | 34.2 % 00104 cpufreq 800 Mhz | 26.4 % 00105 cpufreq Frequency | Speed 00106 cpufreq -----------+--------- 00107 cpufreq 2.45 Ghz | 95.3 % 00108 cpufreq 2.45 Ghz | 82.5 % 00109 cpufreq 2.05 Ghz | 65.5 % 00110 cpufreq 1.85 Ghz | 62.8 % 00111 cpufreq 1.65 Ghz | 54.8 % 00112 cpufreq 1400 Mhz | 48.0 % 00113 cpufreq 1200 Mhz | 41.2 % 00114 cpufreq 1000 Mhz | 34.2 % 00115 cpufreq 800 Mhz | 27.3 % 00116 cpufreq Frequency | Speed 00117 cpufreq -----------+--------- 00118 cpufreq 2.45 Ghz | 96.3 % 00119 cpufreq 2.45 Ghz | 83.4 % 00120 cpufreq 2.05 Ghz | 68.3 % 00121 cpufreq 1.85 Ghz | 61.9 % 00122 cpufreq 1.65 Ghz | 54.9 % 00123 cpufreq 1400 Mhz | 48.0 % 00124 cpufreq 1200 Mhz | 41.1 % 00125 cpufreq 1000 Mhz | 34.2 % 00126 cpufreq 800 Mhz | 27.3 % 00127 cpufreq Frequency | Speed 00128 cpufreq -----------+--------- 00129 cpufreq 2.45 Ghz | 100.0 % 00130 cpufreq 2.45 Ghz | 77.9 % 00131 cpufreq 2.05 Ghz | 64.6 % 00132 cpufreq 1.85 Ghz | 54.0 % 00133 cpufreq 1.65 Ghz | 51.7 % 00134 cpufreq 1400 Mhz | 45.2 % 00135 cpufreq 1200 Mhz | 39.0 % 00136 cpufreq 1000 Mhz | 33.1 % 00137 cpufreq 800 Mhz | 25.5 % 00138 cpufreq Frequency | Speed 00139 cpufreq -----------+--------- 00140 cpufreq 2.45 Ghz | 93.4 % 00141 cpufreq 2.45 Ghz | 75.7 % 00142 cpufreq 2.05 Ghz | 64.5 % 00143 cpufreq 1.85 Ghz | 59.1 % 00144 cpufreq 1.65 Ghz | 51.4 % 00145 cpufreq 1400 Mhz | 45.9 % 00146 cpufreq 1200 Mhz | 39.3 % 00147 cpufreq 1000 Mhz | 32.7 % 00148 cpufreq 800 Mhz | 25.8 % 00149 cpufreq Frequency | Speed 00150 cpufreq -----------+--------- 00151 cpufreq 2.45 Ghz | 92.1 % 00152 cpufreq 2.45 Ghz | 78.1 % 00153 cpufreq 2.05 Ghz | 65.7 % 00154 cpufreq 1.85 Ghz | 58.6 % 00155 cpufreq 1.65 Ghz | 52.5 % 00156 cpufreq 1400 Mhz | 45.7 % 00157 cpufreq 1200 Mhz | 39.3 % 00158 cpufreq 1000 Mhz | 32.7 % 00159 cpufreq 800 Mhz | 24.3 % 00160 cpufreq Frequency | Speed 00161 cpufreq -----------+--------- 00162 cpufreq 2.45 Ghz | 88.9 % 00163 cpufreq 2.45 Ghz | 79.8 % 00164 cpufreq 2.05 Ghz | 58.4 % 00165 cpufreq 1.85 Ghz | 52.6 % 00166 cpufreq 1.65 Ghz | 46.9 % 00167 cpufreq 1400 Mhz | 41.0 % 00168 cpufreq 1200 Mhz | 35.1 % 00169 cpufreq 1000 Mhz | 29.1 % 00170 cpufreq 800 Mhz | 22.9 % 00171 cpufreq Frequency | Speed 00172 cpufreq -----------+--------- 00173 cpufreq 2.45 Ghz | 92.8 % 00174 cpufreq 2.45 Ghz | 80.1 % 00175 cpufreq 2.05 Ghz | 66.2 % 00176 cpufreq 1.85 Ghz | 59.5 % 00177 cpufreq 1.65 Ghz | 52.9 % 00178 cpufreq 1400 Mhz | 46.2 % 00179 cpufreq 1200 Mhz | 39.5 % 00180 cpufreq 1000 Mhz | 32.9 % 00181 cpufreq 800 Mhz | 26.3 % 00182 cpufreq Frequency | Speed 00183 cpufreq -----------+--------- 00184 cpufreq 2.45 Ghz | 92.9 % 00185 cpufreq 2.45 Ghz | 79.5 % 00186 cpufreq 2.05 Ghz | 66.2 % 00187 cpufreq 1.85 Ghz | 59.6 % 00188 cpufreq 1.65 Ghz | 52.9 % 00189 cpufreq 1400 Mhz | 46.7 % 00190 cpufreq 1200 Mhz | 39.6 % 00191 cpufreq 1000 Mhz | 32.9 % 00192 cpufreq 800 Mhz | 26.3 % 00193 cpufreq FAILED [MEDIUM] CPUFreqCPUsSetToSW_ANY: Test 1, Processors 00194 cpufreq are set to SW_ANY. 00195 cpufreq FAILED [MEDIUM] CPUFreqSW_ANY: Test 1, Firmware not 00196 cpufreq implementing hardware coordination cleanly. Firmware using 00197 cpufreq SW_ANY instead?. 00198 cpufreq 00199 cpufreq ========================================================= 00200 cpufreq 0 passed, 2 failed, 0 warnings, 0 aborted, 0 skipped, 0 00201 cpufreq info only. 00202 cpufreq ========================================================= 00204 summary 00205 summary 0 passed, 2 failed, 0 warnings, 0 aborted, 0 skipped, 0 00206 summary info only. 00207 summary 00208 summary Test Failure Summary 00209 summary ==================== 00210 summary 00211 summary Critical failures: NONE 00212 summary 00213 summary High failures: NONE 00214 summary 00215 summary Medium failures: 2 00216 summary cpufreq test, at 1 log line: 193 00217 summary "Processors are set to SW_ANY." 00218 summary cpufreq test, at 1 log line: 195 00219 summary "Firmware not implementing hardware coordination cleanly. Firmware using SW_ANY instead?." 00220 summary 00221 summary Low failures: NONE 00222 summary 00223 summary Other failures: NONE 00224 summary 00225 summary Test |Pass |Fail |Abort|Warn |Skip |Info | 00226 summary ---------------+-----+-----+-----+-----+-----+-----+ 00227 summary cpufreq | | 2| | | | | 00228 summary ---------------+-----+-----+-----+-----+-----+-----+ 00229 summary Total: | 0| 2| 0| 0| 0| 0| 00230 summary ---------------+-----+-----+-----+-----+-----+-----+ rabbit@rabbit-Lenovo-V570:~$

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• Building an OpenStack Cloud for Solaris Engineering, Part 1

  - by Dave Miner

  One of the signature features of the recently-released Solaris 11.2 is the OpenStack cloud computing platform.  Over on the Solaris OpenStack blog the development team is publishing lots of details about our version of OpenStack Havana as well as some tips on specific features, and I highly recommend reading those to get a feel for how we've leveraged Solaris's features to build a top-notch cloud platform.  In this and some subsequent posts I'm going to look at it from a different perspective, which is that of the enterprise administrator deploying an OpenStack cloud.  But this won't be just a theoretical perspective: I've spent the past several months putting together a deployment of OpenStack for use by the Solaris engineering organization, and now that it's in production we'll share how we built it and what we've learned so far.In the Solaris engineering organization we've long had dedicated lab systems dispersed among our various sites and a home-grown reservation tool for developers to reserve those systems; various teams also have private systems for specific testing purposes.  But as a developer, it can still be difficult to find systems you need, especially since most Solaris changes require testing on both SPARC and x86 systems before they can be integrated.  We've added virtual resources over the years as well in the form of LDOMs and zones (both traditional non-global zones and the new kernel zones).  Fundamentally, though, these were all still deployed in the same model: our overworked lab administrators set up pre-configured resources and we then reserve them.  Sounds like pretty much every traditional IT shop, right?  Which means that there's a lot of opportunity for efficiencies from greater use of virtualization and the self-service style of cloud computing.  As we were well into development of OpenStack on Solaris, I was recruited to figure out how we could deploy it to both provide more (and more efficient) development and test resources for the organization as well as a test environment for Solaris OpenStack.At this point, let's acknowledge one fact: deploying OpenStack is hard.  It's a very complex piece of software that makes use of sophisticated networking features and runs as a ton of service daemons with myriad configuration files.  The web UI, Horizon, doesn't often do a good job of providing detailed errors.  Even the command-line clients are not as transparent as you'd like, though at least you can turn on verbose and debug messaging and often get some clues as to what to look for, though it helps if you're good at reading JSON structure dumps.  I'd already learned all of this in doing a single-system Grizzly-on-Linux deployment for the development team to reference when they were getting started so I at least came to this job with some appreciation for what I was taking on.  The good news is that both we and the community have done a lot to make deployment much easier in the last year; probably the easiest approach is to download the OpenStack Unified Archive from OTN to get your hands on a single-system demonstration environment.  I highly recommend getting started with something like it to get some understanding of OpenStack before you embark on a more complex deployment.  For some situations, it may in fact be all you ever need.  If so, you don't need to read the rest of this series of posts!In the Solaris engineering case, we need a lot more horsepower than a single-system cloud can provide.  We need to support both SPARC and x86 VM's, and we have hundreds of developers so we want to be able to scale to support thousands of VM's, though we're going to build to that scale over time, not immediately.  We also want to be able to test both Solaris 11 updates and a release such as Solaris 12 that's under development so that we can work out any upgrade issues before release.  One thing we don't have is a requirement for extremely high availability, at least at this point.  We surely don't want a lot of down time, but we can tolerate scheduled outages and brief (as in an hour or so) unscheduled ones.  Thus I didn't need to spend effort on trying to get high availability everywhere.The diagram below shows our initial deployment design.  We're using six systems, most of which are x86 because we had more of those immediately available.  All of those systems reside on a management VLAN and are connected with a two-way link aggregation of 1 Gb links (we don't yet have 10 Gb switching infrastructure in place, but we'll get there).  A separate VLAN provides "public" (as in connected to the rest of Oracle's internal network) addresses, while we use VxLANs for the tenant networks. One system is more or less the control node, providing the MySQL database, RabbitMQ, Keystone, and the Nova API and scheduler as well as the Horizon console.  We're curious how this will perform and I anticipate eventually splitting at least the database off to another node to help simplify upgrades, but at our present scale this works.I had a couple of systems with lots of disk space, one of which was already configured as the Automated Installation server for the lab, so it's just providing the Glance image repository for OpenStack.  The other node with lots of disks provides Cinder block storage service; we also have a ZFS Storage Appliance that will help back-end Cinder in the near future, I just haven't had time to get it configured in yet.There's a separate system for Neutron, which is our Elastic Virtual Switch controller and handles the routing and NAT for the guests.  We don't have any need for firewalling in this deployment so we're not doing so.  We presently have only two tenants defined, one for the Solaris organization that's funding this cloud, and a separate tenant for other Oracle organizations that would like to try out OpenStack on Solaris.  Each tenant has one VxLAN defined initially, but we can of course add more.  Right now we have just a single /24 network for the floating IP's, once we get demand up to where we need more then we'll add them.Finally, we have started with just two compute nodes; one is an x86 system, the other is an LDOM on a SPARC T5-2.  We'll be adding more when demand reaches the level where we need them, but as we're still ramping up the user base it's less work to manage fewer nodes until then.My next post will delve into the details of building this OpenStack cloud's infrastructure, including how we're using various Solaris features such as Automated Installation, IPS packaging, SMF, and Puppet to deploy and manage the nodes.  After that we'll get into the specifics of configuring and running OpenStack itself.

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• Why people don't patch and upgrade?!?

  - by Mike Dietrich

  Discussing the topic "Why Upgrade" or "Why not Upgrade" is not always fun. Actually the arguments repeat from customer to customer. Typically we hear things such as: A PSU or Patch Set introduces new bugs A new PSU or Patch Set introduces new features which lead to risk and require application verification  Patching means risk Patching changes the execution plans Patching requires too much testing Patching is too much work for our DBAs Patching costs a lot of money and doesn't pay out And to be very honest sometimes it's hard for me to stay calm in such discussions. Let's discuss some of these points a bit more in detail. A PSU or Patch Set introduces new bugsWell, yes, that is true as no software containing more than some lines of code is bug free. This applies to Oracle's code as well as too any application or operating system code. But first of all, does that mean you never patch your OS because the patch may introduce new flaws? And second, what is the point of saying "it introduces new bugs"? Does that mean you will never get rid of the mean issues we know about and we fixed already? Scroll down from MOS Note:161818.1 to the patch release you are on, no matter if it's 10.2.0.4 or 11.2.0.3 and check for the Known Issues And Alerts.Will you take responsibility to know about all these issues and refuse to upgrade to 11.2.0.4? I won't. A new PSU or Patch Set introduces new featuresOk, we can discuss that. Offering new functionality within a database patch set is a dubious thing. It has advantages such as in 11.2.0.4 where we backported Database Redaction to. But this is something you will only use once you have an Advanced Security license. I interpret that statement I've heard quite often from customers in a different way: People don't want to get surprises such as new behaviour. This certainly gives everybody a hard time. And we've had many examples in the past (SESSION_CACHED_CURSROS in 10.2.0.4,  _DATAFILE_WRITE_ERRORS_CRASH_INSTANCE in 11.2.0.2 and others) where those things weren't documented, not even in the README. Thanks to many friends out there I learned about those as well. So new behaviour is the topic people consider as risky - not really new features. And just to point this out: A PSU never brings in new features or new behaviour by definition! Patching means riskDoes it really mean risk? Yes, there were issues in the past (and sometimes in the present as well) where a patch didn't get installed correctly. But personally I consider it way more risky to not patch. Keep that in mind: The day Oracle publishes an PSU (or CPU) containing security fixes all the great security experts out there go public with their findings as well. So from that day on even my grandma can find out about those issues and try to attack somebody. Now a lot of people say: "My database does not face the internet." And I will answer: "The enemy is sitting already behind your firewalls. And knows potentially about these things." My statement: Not patching introduces way more risk to your environment than patching. Seriously! Patching changes the execution plansDo they really? I agree - there's a very small risk for this happening with Patch Sets. But not with PSUs or CPUs as they contain no optimizer fixes changing behaviour (but they may contain fixes curing wrong-query-result-bugs). But what's the point of a changing execution plan? In Oracle Database 11g it is so simple to be prepared. SQL Plan Management is a free EE feature - so once that occurs you'll put the plan into the Plan Baseline. Basta! Yes, you wouldn't like to get such surprises? Than please use the SQL Performance Analyzer (SPA) from Real Application Testing and you'll detect that easily upfront in minutes. And not to forget this, a plan change can also be very positive!Yes, there's a little risk with a database patchset - and we have many possibilites to detect this before patching. Patching requires too much testingWell, does it really? I have seen in the past 12 years how people test. There are very different efforts and approaches on this. I have seen people spending a hell of money on licenses or on project team staffing. And I have seen people sailing blindly without any tests just going the John-Wayne-approach.Proper tools will allow you to test easily without too much efforts. See the paragraph above. We have used Real Application Testing in so many customer projects reducing the amount of work spend on testing by over 50%. But apart from that at some point you will have to stop testing. If you don't you'll get lost and you'll burn money. There's no 100% guaranty. You will have to deal with a little risk as reaching the final 5% of certainty will cost you the same as it did cost to reach 95%. And doing this will lead to abnormal long product cycles that you'll run behind forever. And this will cost even more money. Patching is too much work for our DBAsPatching is a lot of work. I agree. And it's no fun work. It's boring, annoying. You don't learn much from that. That's why you should try to automate this task. Use the Database's Lifecycle Management Pack. And don't cry about the fact that it costs money. Yes it does. But it will ease the process and you'll save a lot of costs as you don't waste your valuable time with patching. Or use Oracle Database 12c Oracle Multitenant and patch either by unplug/plug or patch an entire container database with all PDBs with one patch in one task. We have customer reference cases proofing it saved them 75% of time, effort and cost since they've used Lifecycle Management Pack. So why don't you use it? Patching costs a lot of money and doesn't pay outWell, see my statements in the paragraph above. And it pays out as flying with a database with 100 known critical flaws in it which are already fixed by Oracle (such as in the Oct 2013 PSU for Oracle Database 12c) will cost ways more in case of failure or even data loss. Bet with me? Let me finally ask you some questions. What cell phone are you using and which OS does it run? Do you have an iPhone 5 and did you upgrade already to iOS 7.0.3? I've just encountered on mine that the alarm (which I rely on when traveling) has gotten now a dependency on the physical switch "sound on/off". If it is switched to "off" physically the alarm rings "silently". What a wonderful example of a behaviour change coming in with a patch set. Will this push you to stay with iOS5 or iOS6? No, because those have security flaws which won't be fixed anymore. What browser are you surfing with? Do you use Mozilla 3.6? Well, congratulations to all the hackers. It will be easy for them to attack you and harm your system. I'd guess you have the auto updater on.  Same for Google Chrome, Safari, IE. Right? -Mike The T.htmtableborders, .htmtableborders td, .htmtableborders th {border : 1px dashed lightgrey ! important;} html, body { border: 0px; } body { background-color: #ffffff; } img, hr { cursor: default }

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• Attaching a Command to the WP7 Application Bar.

  - by mbcrump

  One of the biggest problems that I’ve seen with people creating WP7 applications is how do you bind the application bar to a Relay Command. If your using MVVM then this is particular important. Let’s examine the code that one might add to start with.  <phone:PhoneApplicationPage.ApplicationBar> <shell:ApplicationBar IsVisible="True" IsMenuEnabled="True"> <shell:ApplicationBarIconButton x:Name="appbar_button1" IconUri="/icons/appbar.questionmark.rest.png" Text="About"> <i:Interaction.Triggers> <i:EventTrigger EventName="Click"> <GalaSoft_MvvmLight_Command:EventToCommand Command="{Binding DisplayAbout, Mode=OneWay}" /> </i:EventTrigger> </i:Interaction.Triggers> </shell:ApplicationBarIconButton> <shell:ApplicationBar.MenuItems> <shell:ApplicationBarMenuItem x:Name="menuItem1" Text="MenuItem 1"></shell:ApplicationBarMenuItem> <shell:ApplicationBarMenuItem x:Name="menuItem2" Text="MenuItem 2"></shell:ApplicationBarMenuItem> </shell:ApplicationBar.MenuItems> </shell:ApplicationBar> </phone:PhoneApplicationPage.ApplicationBar> Everything looks right. But we quickly notice that we have a squiggly line under our Interaction.Triggers. The problem is that the object is not a FrameworkObject. This same code would have worked perfect if this were a normal button. OK. Point has been proved. Let’s make the ApplicationBar support Commands. So, go ahead and create a new project using MVVM Light. If you want to check out the source and work along side this tutorial then click here.  7 Easy Steps to have binding on the Application Bar using MVVM Light (I might add that you don’t have to use MVVM Light to get this functionality, I just prefer it.) 1) Download MVVM Light if you don’t already have it and install the project templates. It is available at http://mvvmlight.codeplex.com/. 2) Click File-New Project and navigate to Silverlight for Windows Phone. Make sure you use the MVVM Light (WP7) Template. 3) Now that we have our project setup and ready to go let’s download a wrapper created by Nicolas Humann here, it is called Phone7.Fx. After you download it then extract it somewhere that you can find it. This wrapper will make our application bar/menu item bindable. 4) Right click References inside your WP7 project and add the .dll file to your project. 5) In your MainPage.xaml you will need to add the proper namespace to it. Don’t forget to build your project afterwards. xmlns:Preview="clr-namespace:Phone7.Fx.Preview;assembly=Phone7.Fx.Preview" 6) Now you can add the BindableAppBar to your MainPage.xaml with a few lines of code.  <Preview:BindableApplicationBar x:Name="AppBar" BarOpacity="1.0" > <Preview:BindableApplicationBarIconButton Command="{Binding DisplayAbout}" IconUri="/icons/appbar.questionmark.rest.png" Text="About" /> <Preview:BindableApplicationBar.MenuItems> <Preview:BindableApplicationBarMenuItem Text="Settings" Command="{Binding InputBox}" /> </Preview:BindableApplicationBar.MenuItems> </Preview:BindableApplicationBar> So your final MainPage.xaml will look similar to this: NOTE: The AppBar will be located inside of the Grid using this wrapper.   <!--LayoutRoot contains the root grid where all other page content is placed--> <Grid x:Name="LayoutRoot" Background="Transparent"> <Grid.RowDefinitions> <RowDefinition Height="Auto" /> <RowDefinition Height="*" /> </Grid.RowDefinitions> <!--TitlePanel contains the name of the application and page title--> <StackPanel x:Name="TitlePanel" Grid.Row="0" Margin="24,24,0,12"> <TextBlock x:Name="ApplicationTitle" Text="{Binding ApplicationTitle}" Style="{StaticResource PhoneTextNormalStyle}" /> <TextBlock x:Name="PageTitle" Text="{Binding PageName}" Margin="-3,-8,0,0" Style="{StaticResource PhoneTextTitle1Style}" /> </StackPanel> <!--ContentPanel - place additional content here--> <Grid x:Name="ContentGrid" Grid.Row="1"> <TextBlock Text="{Binding Welcome}" Style="{StaticResource PhoneTextNormalStyle}" HorizontalAlignment="Center" VerticalAlignment="Center" FontSize="40" /> </Grid> <Preview:BindableApplicationBar x:Name="AppBar" BarOpacity="1.0" > <Preview:BindableApplicationBarIconButton Command="{Binding DisplayAbout}" IconUri="/icons/appbar.questionmark.rest.png" Text="About" /> <Preview:BindableApplicationBar.MenuItems> <Preview:BindableApplicationBarMenuItem Text="Settings" Command="{Binding InputBox}" /> </Preview:BindableApplicationBar.MenuItems> </Preview:BindableApplicationBar> </Grid> 7) Let’s go ahead and create the RelayCommands and write them up to a MessageBox by editing our MainViewModel.cs file. public class MainViewModel : ViewModelBase { public string ApplicationTitle { get { return "MVVM LIGHT"; } } public string PageName { get { return "My page:"; } } public string Welcome { get { return "Welcome to MVVM Light"; } } public RelayCommand DisplayAbout { get; private set; } public RelayCommand InputBox { get; private set; } /// <summary> /// Initializes a new instance of the MainViewModel class. /// </summary> public MainViewModel() { if (IsInDesignMode) { // Code runs in Blend --> create design time data. } else { DisplayAbout = new RelayCommand(() => { MessageBox.Show("About box called!"); }); InputBox = new RelayCommand(() => { MessageBox.Show("settings button called"); }); } } If you run the project now you should get something similar to this (notice the AppBar at the bottom):  Now if you hit the question mark then you will get the following MessageBox: The MenuItem works as well so for Settings: As you can see, its pretty easy to add a Command to the ApplicationBar/MenuItem. If you want to look through the full source code then click here.   Subscribe to my feed

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• How I Work: Staying Productive Whilst Traveling

  - by BuckWoody

  I travel a lot. Not like some folks that are gone every week, mind you, although in the last month I’ve been to: Cambridge, UK; Anchorage, AK; San Jose, CA; Copenhagen, DK, Boston, MA; and I’m currently en-route to Anaheim, CA.  While this many places in a month is a bit unusual for me, I would say I travel frequently. I’ve travelled most of my 28+ years in IT, and at one time was a consultant traveling weekly.   With that much time away from my primary work location, I have to find ways to stay productive. Some might say “just rest – take a nap!” – but I’m not able to do that. For one thing, I’m a very light sleeper and I’ve never slept on a plane - even a 30+ hour trip to New Zealand in Business Class - so that just isn’t option. I also am not always in the plane, of course. There’s the hotel, the taxi/bus/train, the airport and then all that over again when I arrive. Since my regular jobs have many demands, I have to get work done.   Note: No, I’m not always focused on work. I need downtime just like everyone else. Sometimes I just think, watch a movie or listen to tunes – and I give myself permission to do that anytime – sometimes the whole trip. I have too fewheartbeats left in life to only focus on work – it’s just not that important, and neither am I. Some of these tasks are letters to friends and family, or other personal things. What I’m talking about here is a plan, not some task list I have to follow. When I get to the location I’m traveling to, I always build in as much time as I can to ensure I enjoy those sights and the people I’m with. I would find traveling to be a waste if not for that.   The Unrealistic Expectation As I would evaluate the trip I was taking – say a 6-8 hour flight – I would expect to get 10-12 hours of work done. After all, there’s the time at the airport, the taxi and so on, and then of course the time in the air with all of the room, power, internet and everything else I needed to get my work done. I would pile up tasks at home, pack my bags, and head happily to the magical land of the TSA.   Right. On return from the trip, I had accomplished little, had more e-mails and other work that had piled up, and I was tired, hungry, and unorganized. This had to change. So, I decided to do three things: Segment my work Set realistic expectations Plan accordingly  Segmenting By Available Resources The first task was to decide what kind of work I could do in each location – if any. I found that I was dependent on a few things to get work done, such as power, the Internet, and a place to sit down. Before I fly, I take some time at home to get all of the work I’d like to accomplish while away segmented into these areas, and print that out on paper, which goes in my suit-coat pocket along with a mechanical pencil. I print my tickets, and I’m all set for the adventure ahead. Then I simply do each kind of work whenever I’m in that situation. No power There are certain times when I don’t have power available. But not only that, I might not even be able to use most of my electronics. So I now schedule as many phone calls as I can for the taxi/bus/train ride and the airports as I can. I have a paper notebook (Moleskine, of course) and a pencil and I print out any notes or numbers I need prior to the trip. Once I’m airborne or at the airport, I work on my laptop. I check and respond to e-mails, create slides, write code, do architecture, whatever I can.  If I can’t use any electronics, or once the power runs out, I schedule time for reading. I can read at the airport or anywhere, actually, even in-flight or any other transport. I “read with a pencil”, meaning I take a lot of notes, which I liketo put in OneNote, but since in most cases I don’t have power, I use the Moleskine to do that. Speaking of which, sometimes as I’m thinking I come up with new topics, ideas, blog posts, or things to teach in my classes. Once again I take out the notebook and write it down. All of these notes get a check-mark when I get back to the office and transfer the writing to OneNote. I’ve tried those “smart pens” and so on to automate this, but it just never works out. Pencil and paper are just fine. As I mentioned, sometime I just need to think. I’ll do nothing, and let my mind wander, thinking of nothing in particular, or some math problem or science question I’m interested in. My only issue with this is that I communicate tothink, and I don’t want to drive people crazy by being that guy that won’t shut up, so I think in a different way. Power, but no Internet or Phone If I have power but no Internet or phone, I focus on the laptop and the tablet as before, and I also recharge my other gadgets. Power, Internet, Phone and a Place to Work At first I thought that when I arrived at the hotel or event I could get the same amount of work done that I do at the office. Not so. There’s simply too many distractions, things you need, or other issues that allow this. Of course, Ican work on any device, read, think, write or whatever, but I am simply not as productive as I am in my home office. So I plan for about 25-50% as much work getting done in this environment as I think I could really do. I’ve done some measurements, and this holds out to be true almost every time. The key is that I re-set my expectations (and my co-worker’s expectations as well) that this is the case. I use the Out-Of-Office notices to let people know that I’m just not going to be 100% at this time – it’s hard for everyone, but it’s more honest and realistic, and I’d rather they know that – and that I realize that – than to let them think I’m totally available. Because I’m not – I’m traveling. I don’t tend to put too much detail, because after all I don’t necessarily want to let people know when I’m not home :) but I do think it’s important to let people that depend on my know that I’ll get back with them later. I hope this helps you think through your own methodology of staying productive when you travel. Or perhaps you just go offline, and don’t worry about any of this – good for you! That’s completely valid as well.   (Oh, and yes, I wrote this at 35K feet, on Alaska Airlines on a trip. :)  Practice what you preach, Buck.)

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• ODEE Green Field (Windows) Part 4 - Documaker

  - by AndyL-Oracle

  Welcome back! We're about nearing completion of our installation of Oracle Documaker Enterprise Edition ("ODEE") in a green field. In my previous post, I covered the installation of SOA Suite for WebLogic. Before that, I covered the installation of WebLogic, and Oracle 11g database - all of which constitute the prerequisites for installing ODEE. Naturally, if your environment already has a WebLogic server and Oracle database, then you can skip all those components and go straight for the heart of the installation of ODEE. The ODEE installation is comprised of two procedures, the first covers the installation, which is running the installer and answering some questions. This will lay down the files necessary to install into the tiers (e.g. database schemas, WebLogic domains, etcetera). The second procedure is to deploy the configuration files into the various components (e.g. deploy the database schemas, WebLogic domains, SOA composites, etcetera). I will segment my posts accordingly! Let's get started, shall we? Unpack the installation files into a temporary directory location. This should extract a zip file. Extract that zip file into the temporary directory location. Navigate to and execute the installer in Disk1/setup.exe. You may have to allow the program to run if User Account Control is enabled. Once the dialog below is displayed, click Next. Select your ODEE Home - inside this directory is where all the files will be deployed. For ease of support, I recommend using the default, however you can put this wherever you want. Click Next. Select the database type, database connection type – note that the database name should match the value used for the connection type (e.g. if using SID, then the name should be IDMAKER; if using ServiceName, the name should be “idmaker.us.oracle.com”). Verify whether or not you want to enable advanced compression. Note: if you are not licensed for Oracle 11g Advanced Compression option do not use this option! Terrible, terrible calamities will befall you if you do! Click Next. Enter the Documaker Admin user name (default "dmkr_admin" is recommended for support purposes) and set the password. Update the System name and ID (must be unique) if you want/need to - since this is a green field install you should be able to use the default System ID. The only time you'd change this is if you were, for some reason, installing a new ODEE system into an existing schema that already had a system. Click Next. Enter the Assembly Line user name (default "dmkr_asline" is recommended) and set the password. Update the Assembly Line name and ID (must be unique) if you want/need to - it's quite possible that at some point you will create another assembly line, in which case you have several methods of doing so. One is to re-run the installer, and in this case you would pick a different assembly line ID and name. Click Next. Note: you can set the DB folder if needed (typically you don’t – see ODEE Installation Guide for specifics. Select the appropriate Application Server type - in this case, our green field install is going to use WebLogic - set the username to weblogic (this is required) and specify your chosen password. This credential will be used to access the application server console/control panel. Keep in mind that there are specific criteria on password choices that are required by WebLogic, but are not enforced by the installer (e.g. must contain a number, must be of a certain length, etcetera). Choose a strong password. Set the connection information for the JMS server. Note that for the 12.3.x version, the installer creates a separate JVM (WebLogic managed server) that hosts the JMS server, whereas prior editions place the JMS server on the AdminServer.  You may also specify a separate URL to the JMS server in case you intend to move the JMS resources to a separate/different server (e.g. back to AdminServer). You'll need to provide a login principal and credentials - for simplicity I usually make this the same as the WebLogic domain user, however this is not a secure practice! Make your JMS principal different from the WebLogic principal and choose a strong password, then click Next. Specify the Hot Folder(s) (comma-delimited if more than one) - this is the directory/directories that is/are monitored by ODEE for jobs to process. Click Next. If you will be setting up an SMTP server for ODEE to send emails, you may configure the connection details here. The details required are simple: hostname, port, user/password, and the sender's address (e.g. emails will appear to be sent by the address shown here so if the recipient clicks "reply", this is where it will go). Click Next. If you will be using Oracle WebCenter:Content (formerly known as Oracle UCM) you can enable this option and set the endpoints/credentials here. If you aren't sure, select False - you can always go back and enable this later. I'm almost 76% certain there will be a post sometime in the future that details how to configure ODEE + WCC:C! Click Next. If you will be using Oracle UMS for sending MMS/text messages, you can enable and set the endpoints/credentials here. As with UCM, if you're not sure, don't enable it - you can always set it later. Click Next. On this screen you can change the endpoints for the Documaker Web Service (DWS), and the endpoints for approval processing in Documaker Interactive. The deployment process for ODEE will create 3 managed WebLogic servers for hosting various Documaker components (JMS, Interactive, DWS, Dashboard, Documaker Administrator, etcetera) and it will set the ports used for each of these services. In this screen you can change these values if you know how you want to deploy these managed servers - but for now we'll just accept the defaults. Click Next. Verify the installation details and click Install. You can save the installation into a response file if you need to (which might be useful if you want to rerun this installation in an unattended fashion). Allow the installation to progress... Click Next. You can save the response file if needed (e.g. in case you forgot to save it earlier!) Click Finish. That's it, you're done with the initial installation. Have a look around the ODEE_HOME that you just installed (remember we selected c:\oracle\odee_1?) and look at the files that are laid down. Don't change anything just yet! Stay tuned for the next segment where we complete and verify the installation. 

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• laptop crashed: why?

  - by sds

  my linux (ubuntu 12.04) laptop crashed, and I am trying to figure out why. # last sds pts/4 :0 Tue Sep 4 10:01 still logged in sds pts/3 :0 Tue Sep 4 10:00 still logged in reboot system boot 3.2.0-29-generic Tue Sep 4 09:43 - 11:23 (01:40) sds pts/8 :0 Mon Sep 3 14:23 - crash (19:19) this seems to indicate a crash at 09:42 (= 14:23+19:19). as per another question, I looked at /var/log: auth.log: Sep 4 09:17:02 t520sds CRON[32744]: pam_unix(cron:session): session closed for user root Sep 4 09:43:17 t520sds lightdm: pam_unix(lightdm:session): session opened for user lightdm by (uid=0) no messages file syslog: Sep 4 09:24:19 t520sds kernel: [219104.819975] CPU0: Package power limit normal Sep 4 09:43:16 t520sds kernel: imklog 5.8.6, log source = /proc/kmsg started. kern.log: Sep 4 09:24:19 t520sds kernel: [219104.819969] CPU1: Package power limit normal Sep 4 09:24:19 t520sds kernel: [219104.819971] CPU2: Package power limit normal Sep 4 09:24:19 t520sds kernel: [219104.819974] CPU3: Package power limit normal Sep 4 09:24:19 t520sds kernel: [219104.819975] CPU0: Package power limit normal Sep 4 09:43:16 t520sds kernel: imklog 5.8.6, log source = /proc/kmsg started. Sep 4 09:43:16 t520sds kernel: [ 0.000000] Initializing cgroup subsys cpuset Sep 4 09:43:16 t520sds kernel: [ 0.000000] Initializing cgroup subsys cpu I had a computation running until 9:24, but the system crashed 18 minutes later! kern.log has many pages of these: Sep 4 09:43:16 t520sds kernel: [ 0.000000] total RAM covered: 8086M Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 64K num_reg: 10 lose cover RAM: 38M Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 128K num_reg: 10 lose cover RAM: 38M Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 256K num_reg: 10 lose cover RAM: 38M Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 512K num_reg: 10 lose cover RAM: 38M Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 1M num_reg: 10 lose cover RAM: 38M Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 2M num_reg: 10 lose cover RAM: 38M Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 4M num_reg: 10 lose cover RAM: 38M Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 8M num_reg: 10 lose cover RAM: 38M Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 16M num_reg: 10 lose cover RAM: 38M Sep 4 09:43:16 t520sds kernel: [ 0.000000] *BAD*gran_size: 64K chunk_size: 32M num_reg: 10 lose cover RAM: -16M Sep 4 09:43:16 t520sds kernel: [ 0.000000] *BAD*gran_size: 64K chunk_size: 64M num_reg: 10 lose cover RAM: -16M Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 128M num_reg: 10 lose cover RAM: 0G Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 256M num_reg: 10 lose cover RAM: 0G Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 512M num_reg: 10 lose cover RAM: 0G Sep 4 09:43:16 t520sds kernel: [ 0.000000] gran_size: 64K chunk_size: 1G num_reg: 10 lose cover RAM: 0G Sep 4 09:43:16 t520sds kernel: [ 0.000000] *BAD*gran_size: 64K chunk_size: 2G num_reg: 10 lose cover RAM: -1G does this mean that my RAM is bad?! it also says Sep 4 09:43:16 t520sds kernel: [ 2.944123] EXT4-fs (sda1): INFO: recovery required on readonly filesystem Sep 4 09:43:16 t520sds kernel: [ 2.944126] EXT4-fs (sda1): write access will be enabled during recovery Sep 4 09:43:16 t520sds kernel: [ 3.088001] firewire_core: created device fw0: GUID f0def1ff8fbd7dff, S400 Sep 4 09:43:16 t520sds kernel: [ 8.929243] EXT4-fs (sda1): orphan cleanup on readonly fs Sep 4 09:43:16 t520sds kernel: [ 8.929249] EXT4-fs (sda1): ext4_orphan_cleanup: deleting unreferenced inode 658984 ... Sep 4 09:43:16 t520sds kernel: [ 9.343266] EXT4-fs (sda1): ext4_orphan_cleanup: deleting unreferenced inode 525343 Sep 4 09:43:16 t520sds kernel: [ 9.343270] EXT4-fs (sda1): 56 orphan inodes deleted Sep 4 09:43:16 t520sds kernel: [ 9.343271] EXT4-fs (sda1): recovery complete Sep 4 09:43:16 t520sds kernel: [ 9.645799] EXT4-fs (sda1): mounted filesystem with ordered data mode. Opts: (null) does this mean my HD is bad? As per FaultyHardware, I tried smartctl -l selftest, which uncovered no errors: smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.2.0-30-generic] (local build) Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Model Family: Seagate Momentus 7200.4 Device Model: ST9500420AS Serial Number: 5VJE81YK LU WWN Device Id: 5 000c50 0440defe3 Firmware Version: 0003LVM1 User Capacity: 500,107,862,016 bytes [500 GB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 4 Local Time is: Mon Sep 10 16:40:04 2012 EDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED See vendor-specific Attribute list for marginal Attributes. General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 0) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 109) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x103b) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 117 099 034 Pre-fail Always - 162843537 3 Spin_Up_Time 0x0003 100 100 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 571 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 069 060 030 Pre-fail Always - 17210154023 9 Power_On_Hours 0x0032 095 095 000 Old_age Always - 174362787320258 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 571 184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Command_Timeout 0x0032 100 100 000 Old_age Always - 1 189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0 190 Airflow_Temperature_Cel 0x0022 061 043 045 Old_age Always In_the_past 39 (0 11 44 26) 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 84 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 20 193 Load_Cycle_Count 0x0032 099 099 000 Old_age Always - 2434 194 Temperature_Celsius 0x0022 039 057 000 Old_age Always - 39 (0 15 0 0) 195 Hardware_ECC_Recovered 0x001a 041 041 000 Old_age Always - 162843537 196 Reallocated_Event_Count 0x000f 095 095 030 Pre-fail Always - 4540 (61955, 0) 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0 254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 4545 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. Googling for the messages proved inconclusive, I can't even figure out whether the messages are routine or catastrophic. So, what do I do now?

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• Create Auto Customization Criteria OAF Search Page

  - by PRajkumar

  1. Create a New Workspace and Project Right click Workspaces and click create new OAworkspace and name it as PRajkumarCustSearch. Automatically a new OA Project will also be created. Name the project as CustSearchDemo and package as prajkumar.oracle.apps.fnd.custsearchdemo   2. Create a New Application Module (AM) Right Click on CustSearchDemo > New > ADF Business Components > Application Module Name -- CustSearchAM Package -- prajkumar.oracle.apps.fnd.custsearchdemo.server   3. Enable Passivation for the Root UI Application Module (AM) Right Click on CustSearchAM > Edit SearchAM > Custom Properties > Name – RETENTION_LEVEL Value – MANAGE_STATE Click add > Apply > OK   4. Create Test Table and insert data some data in it (For Testing Purpose)   CREATE TABLE xx_custsearch_demo (   -- ---------------------     -- Data Columns     -- ---------------------     column1                  VARCHAR2(100),     column2                  VARCHAR2(100),     column3                  VARCHAR2(100),     column4                  VARCHAR2(100),     -- ---------------------     -- Who Columns     -- ---------------------     last_update_date    DATE         NOT NULL,     last_updated_by     NUMBER   NOT NULL,     creation_date          DATE         NOT NULL,     created_by               NUMBER   NOT NULL,     last_update_login   NUMBER  );   INSERT INTO xx_custsearch_demo VALUES('v1','v2','v3','v4',SYSDATE,0,SYSDATE,0,0); INSERT INTO xx_custsearch_demo VALUES('v1','v3','v4','v5',SYSDATE,0,SYSDATE,0,0); INSERT INTO xx_custsearch_demo VALUES('v2','v3','v4','v5',SYSDATE,0,SYSDATE,0,0); INSERT INTO xx_custsearch_demo VALUES('v3','v4','v5','v6',SYSDATE,0,SYSDATE,0,0); Now we have 4 records in our custom table   5. Create a New Entity Object (EO) Right click on SearchDemo > New > ADF Business Components > Entity Object Name – CustSearchEO Package -- prajkumar.oracle.apps.fnd.custsearchdemo.schema.server Database Objects -- XX_CUSTSEARCH_DEMO   Note – By default ROWID will be the primary key if we will not make any column to be primary key   Check the Accessors, Create Method, Validation Method and Remove Method   6. Create a New View Object (VO) Right click on CustSearchDemo > New > ADF Business Components > View Object Name -- CustSearchVO Package -- prajkumar.oracle.apps.fnd.custsearchdemo.server   In Step2 in Entity Page select CustSearchEO and shuttle them to selected list   In Step3 in Attributes Window select columns Column1, Column2, Column3, Column4, and shuttle them to selected list   In Java page deselect Generate Java file for View Object Class: CustSearchVOImpl and Select Generate Java File for View Row Class: CustSearchVORowImpl   7. Add Your View Object to Root UI Application Module Select Right click on CustSearchAM > Application Modules > Data Model Select CustSearchVO and shuttle to Data Model list   8. Create a New Page Right click on CustSearchDemo > New > Web Tier > OA Components > Page Name -- CustSearchPG Package -- prajkumar.oracle.apps.fnd.custsearchdemo.webui   9. Select the CustSearchPG and go to the strcuture pane where a default region has been created   10. Select region1 and set the following properties: ID -- PageLayoutRN Region Style -- PageLayout AM Definition -- prajkumar.oracle.apps.fnd.custsearchdemo.server.CustSearchAM Window Title – AutoCustomize Search Page Window Title – AutoCustomization Search Page Auto Footer -- True   11. Add a Query Bean to Your Page Right click on PageLayoutRN > New > Region Select new region region1 and set following properties ID – QueryRN Region Style – query Construction Mode – autoCustomizationCriteria Include Simple Panel – False Include Views Panel – False Include Advanced Panel – False   12. Create a New Region of style table Right Click on QueryRN > New > Region Using Wizard Application Module – prajkumar.oracle.apps.fnd.custsearchdemo.server.CustSearchAM Available View Usages – CustSearchVO1   In Step2 in Region Properties set following properties Region ID – CustSearchTable Region Style – Table   In Step3 in View Attributes shuttle all the items (Column1, Column2, Column3, Column4) available in “Available View Attributes” to Selected View Attributes: In Step4 in Region Items page set style to “messageStyledText” for all items   13. Select CustSearchTable in Structure Panel and set property Width to 100%   14. Include Simple Search Panel Right Click on QueryRN > New > simpleSearchPanel Automatically region2 (header Region) and region1 (MessageComponentLayout Region) created Set Following Properties for region2 Id – SimpleSearchHeader Text -- Simple Search   15. Now right click on message Component Layout Region (SimpleSearchMappings) and create two message text input beans and set the below properties to each   Message TextInputBean1 Id – SearchColumn1 Search Allowed – True Data Type – VARCHAR2 Maximum Length – CSS Class – OraFieldText Prompt – Column1   Message TextInputBean2 Id – SearchColumn2 Search Allowed -- True Data Type – VARCHAR2 Maximum Length – 100 CSS Class – OraFieldText Prompt – Column2   16. Now Right Click on query Components and create simple Search Mappings. Then automatically SimpleSearchMappings and QueryCriteriaMap1 created   17.  Now select the QueryCriteriaMap1 and set the below properties Id – SearchColumn1Map Search Item – SearchColumn1 Result Item – Column1   18. Now again right click on simpleSearchMappings -> New -> queryCriteriaMap, and then set the below properties Id – SearchColumn2Map Search Item – SearchColumn2 Result Item – Column2   19. Congratulation you have successfully finished Auto Customization Search page. Run Your CustSearchPG page and Test Your Work            

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• Calculated Fields - Idiosyncracies

  - by PointsToShare

  © 2011 By: Dov Trietsch. All rights reserved Calculated Fields and some of their Idiosyncrasies Did you try to write a calculate field formula directly into the screen? Good Luck – You’ll need it! Calculated Fields are a sophisticated OOB feature of SharePoint, so you could think that they are best left to the end users – at least to the power users. But they reach their limits before the “Professionals “do, and the tough ones come back to us anyway. Back to business; the simpler the formula, the easier it is. Still, use your favorite editor to write it, then cut it and paste it to the ridiculously small window. What about complex formulae? Write them in steps! Here is a case in point and an idiosyncrasy or two. Our welders need to be certified and recertified every two years. Some of them are certifiable…., but I digress. To be certified you need to pass an eye exam, and two more tests – test A and test B. for each of those you have an expiry date. When renewed, each expiry date is advanced by two years from the date of renewal. My users wanted a visual clue so that when the supervisor looks at the list, she’ll have a KPI symbol telling her if anything expired (Red), is going to expire within the next 90 days (Yellow) or is not to be worried about (green). Not all the dates are filled and any blank date implies a complete lack of certification in the particular requirement. Obviously, I needed to figure the minimal of these 3 dates – a simple enough formula: =MIN([Date_EyeExam], {Date_TestA], [Date_TestB]). Aha! Here is idiosyncrasy #1. When one of the dates is a null, MIN(Date1, Date2) returns the non null date. Null is construed as “Far, far away”. The funny thing is that when you compare it to Today, the null is the lesser one. So a null it is less than today, but not when MIN is calculated. Now, to me the fact that the welder does not have an exam date, is synonymous with his exam being prehistoric, or at least past due. So here is what I did: Solution: Let’s set a blank date to 1/1/1800. How will we do that? Use the IF. IF([Field] rel relValue, TrueValue, FalseValue). rel is any relationship operator <, >, <=, >=, =, <>. If the field is related to the relValue as prescribed, the “IF” returns the TrueValue, otherwise it returns the FalseValue. Thus: =IF([SomeDate]="",1/1/1800,[SomeDate]) will return 1/1/1800 if the date is blank and the date itself if not. So, using this formula, if the welder missed an exam, the returned exam date will be far in the past. It would be nice if we could take such a formula and make it into a reusable function. Alas, here is a calculated field serious shortcoming: You cannot write subs and functions!! Aha, but we can use interim calculated fields! So let’s create 3 calculated fields as follows: 1: c_DateTestA as a calculated field of the date type, with the formula:  IF([Date_TestA]="",1/1/1800,[Date_TestA]) 2: c_DateTestB as a calculated field of the date type, with the formula:  IF([Date_TestB]="",1/1/1800,[Date_TestB]) 3: c_DateEyeExam as a calculated field of the date type, with the formula:  IF([Date_EyeExam]="",1/1/1800,[Date_EyeExam]) And now use these to get c_MinDate. This is again a calculated field of type date with the formula: MIN(c_DateTestA, cDateTestB, c_DateEyeExam) Note that I missed the square parentheses. In “properly named fields – where there are no embedded spaces, we don’t need the square parentheses. I actually strongly recommend using underscores in place of spaces in all the field names in your lists. Among other things, it makes using CAML much simpler. Now, we still need to apply the KPI to this minimal date. I am going to use the available KPI graphics that come with SharePoint and are always available in your 12 hive. "/_layouts/images/kpidefault-2.gif" is the Red KPI "/_layouts/images/kpidefault-1.gif" is the Yellow KPI "/_layouts/images/kpidefault-0.gif" is the Green KPI And here is the nested IF formula that will do the trick: =IF(c_MinDate<=Today,"/_layouts/images/kpidefault-2.gif", IF(cMinDate<Today+90,"/_layouts/images/kpidefault-1.gif","/_layouts/images/kpidefault-0.gif")) Nice! BUT when I tested, it did not work! This is Idiosyncrasy #2: A calculated field based on a calculated field based on a calculated field does not work. You have to stop at two levels! Back to the drawing board: We have to reduce by one level. How? We’ll eliminate the c_DateX items in the formula and replace them with the proper IF formulae. Notice that this needs to be done with precision. You are much better off in doing it in your favorite line editor, than inside the cramped space that SharePoint gives you. So here is the result: MIN(IF([Date_TestA]="",1/1/1800,[ Date_TestA]), IF([Date_TestB]="",1/1/1800,[ Date_TestB]), 1/1/1800), IF([Date_EyeExam]="",1/1/1800,[Date_EyeExam])) Note that I bolded the parentheses and painted them red. They have to match for this formula to work. Now we can leave the KPI formula as is and test again. This time with SUCCESS! Conclusion: build the inner functions first, and then embed them inside the outer formulae. Do this as long as necessary. Use your favorite line editor. Limit yourself to 2 levels. That’s all folks! Almost! As soon as I finished doing all of the above, my users added yet another level of complexity. They added another test, a test that must be passed, but never expires and asked for yet another KPI, this time in Black to denote that any test is not just past due, but altogether missing. I just finished this. Let’s hope it ends here! And OH, the formula  =IF(c_MinDate<=Today,"/_layouts/images/kpidefault-2.gif",IF(cMinDate<Today+90,"/_layouts/images/kpidefault-1.gif","/_layouts/images/kpidefault-0.gif")) Deals with “Today” and this is a subject deserving a discussion of its own!  That’s all folks?! (and this time I mean it)

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• How to follow object on CatmullRomSplines at constant speed (e.g. train and train carriage)?

  - by Simon

  I have a CatmullRomSpline, and using the very good example at https://github.com/libgdx/libgdx/wiki/Path-interface-%26-Splines I have my object moving at an even pace over the spline. Using a simple train and carriage example, I now want to have the carriage follow the train at the same speed as the train (not jolting along as it does with my code below). This leads into my main questions: How can I make the carriage have the same constant speed as the train and make it non jerky (it has something to do with the derivative I think, I don't understand how that part works)? Why do I need to divide by the line length to convert to metres per second, and is that correct? It wasn't done in the linked examples? I have used the example I linked to above, and modified for my specific example: private void process(CatmullRomSpline catmullRomSpline) { // Render path with precision of 1000 points renderPath(catmullRomSpline, 1000); float length = catmullRomSpline.approxLength(catmullRomSpline.spanCount * 1000); // Render the "train" Vector2 trainDerivative = new Vector2(); Vector2 trainLocation = new Vector2(); catmullRomSpline.derivativeAt(trainDerivative, current); // For some reason need to divide by length to convert from pixel speed to metres per second but I do not // really understand why I need it, it wasn't done in the examples??????? current += (Gdx.graphics.getDeltaTime() * speed / length) / trainDerivative.len(); catmullRomSpline.valueAt(trainLocation, current); renderCircleAtLocation(trainLocation); if (current >= 1) { current -= 1; } // Render the "carriage" Vector2 carriageLocation = new Vector2(); float carriagePercentageCovered = (((current * length) - 1f) / length); // I would like it to follow at 1 metre behind carriagePercentageCovered = Math.max(carriagePercentageCovered, 0); catmullRomSpline.valueAt(carriageLocation, carriagePercentageCovered); renderCircleAtLocation(carriageLocation); } private void renderPath(CatmullRomSpline catmullRomSpline, int k) { // catMulPoints would normally be cached when initialising, but for sake of example... Vector2[] catMulPoints = new Vector2[k]; for (int i = 0; i < k; ++i) { catMulPoints[i] = new Vector2(); catmullRomSpline.valueAt(catMulPoints[i], ((float) i) / ((float) k - 1)); } SHAPE_RENDERER.begin(ShapeRenderer.ShapeType.Line); SHAPE_RENDERER.setColor(Color.NAVY); for (int i = 0; i < k - 1; ++i) { SHAPE_RENDERER.line((Vector2) catMulPoints[i], (Vector2) catMulPoints[i + 1]); } SHAPE_RENDERER.end(); } private void renderCircleAtLocation(Vector2 location) { SHAPE_RENDERER.begin(ShapeRenderer.ShapeType.Filled); SHAPE_RENDERER.setColor(Color.YELLOW); SHAPE_RENDERER.circle(location.x, location.y, .5f); SHAPE_RENDERER.end(); } To create a decent sized CatmullRomSpline for testing this out: Vector2[] controlPoints = makeControlPointsArray(); CatmullRomSpline myCatmull = new CatmullRomSpline(controlPoints, false); .... private Vector2[] makeControlPointsArray() { Vector2[] pointsArray = new Vector2[78]; pointsArray[0] = new Vector2(1.681817f, 10.379999f); pointsArray[1] = new Vector2(2.045455f, 10.379999f); pointsArray[2] = new Vector2(2.663636f, 10.479999f); pointsArray[3] = new Vector2(3.027272f, 10.700000f); pointsArray[4] = new Vector2(3.663636f, 10.939999f); pointsArray[5] = new Vector2(4.245455f, 10.899999f); pointsArray[6] = new Vector2(4.736363f, 10.720000f); pointsArray[7] = new Vector2(4.754545f, 10.339999f); pointsArray[8] = new Vector2(4.518181f, 9.860000f); pointsArray[9] = new Vector2(3.790908f, 9.340000f); pointsArray[10] = new Vector2(3.172727f, 8.739999f); pointsArray[11] = new Vector2(3.300000f, 8.340000f); pointsArray[12] = new Vector2(3.700000f, 8.159999f); pointsArray[13] = new Vector2(4.227272f, 8.520000f); pointsArray[14] = new Vector2(4.681818f, 8.819999f); pointsArray[15] = new Vector2(5.081817f, 9.200000f); pointsArray[16] = new Vector2(5.463636f, 9.460000f); pointsArray[17] = new Vector2(5.972727f, 9.300000f); pointsArray[18] = new Vector2(6.063636f, 8.780000f); pointsArray[19] = new Vector2(6.027272f, 8.259999f); pointsArray[20] = new Vector2(5.700000f, 7.739999f); pointsArray[21] = new Vector2(5.300000f, 7.440000f); pointsArray[22] = new Vector2(4.645454f, 7.179999f); pointsArray[23] = new Vector2(4.136363f, 6.940000f); pointsArray[24] = new Vector2(3.427272f, 6.720000f); pointsArray[25] = new Vector2(2.572727f, 6.559999f); pointsArray[26] = new Vector2(1.900000f, 7.100000f); pointsArray[27] = new Vector2(2.336362f, 7.440000f); pointsArray[28] = new Vector2(2.590908f, 7.940000f); pointsArray[29] = new Vector2(2.318181f, 8.500000f); pointsArray[30] = new Vector2(1.663636f, 8.599999f); pointsArray[31] = new Vector2(1.209090f, 8.299999f); pointsArray[32] = new Vector2(1.118181f, 7.700000f); pointsArray[33] = new Vector2(1.045455f, 6.880000f); pointsArray[34] = new Vector2(1.154545f, 6.100000f); pointsArray[35] = new Vector2(1.281817f, 5.580000f); pointsArray[36] = new Vector2(1.700000f, 5.320000f); pointsArray[37] = new Vector2(2.190908f, 5.199999f); pointsArray[38] = new Vector2(2.900000f, 5.100000f); pointsArray[39] = new Vector2(3.700000f, 5.100000f); pointsArray[40] = new Vector2(4.372727f, 5.220000f); pointsArray[41] = new Vector2(4.827272f, 5.220000f); pointsArray[42] = new Vector2(5.463636f, 5.160000f); pointsArray[43] = new Vector2(5.554545f, 4.700000f); pointsArray[44] = new Vector2(5.245453f, 4.340000f); pointsArray[45] = new Vector2(4.445455f, 4.280000f); pointsArray[46] = new Vector2(3.609091f, 4.260000f); pointsArray[47] = new Vector2(2.718181f, 4.160000f); pointsArray[48] = new Vector2(1.990908f, 4.140000f); pointsArray[49] = new Vector2(1.427272f, 3.980000f); pointsArray[50] = new Vector2(1.609090f, 3.580000f); pointsArray[51] = new Vector2(2.136363f, 3.440000f); pointsArray[52] = new Vector2(3.227272f, 3.280000f); pointsArray[53] = new Vector2(3.972727f, 3.340000f); pointsArray[54] = new Vector2(5.027272f, 3.360000f); pointsArray[55] = new Vector2(5.718181f, 3.460000f); pointsArray[56] = new Vector2(6.100000f, 4.240000f); pointsArray[57] = new Vector2(6.209091f, 4.500000f); pointsArray[58] = new Vector2(6.118181f, 5.320000f); pointsArray[59] = new Vector2(5.772727f, 5.920000f); pointsArray[60] = new Vector2(4.881817f, 6.140000f); pointsArray[61] = new Vector2(5.318181f, 6.580000f); pointsArray[62] = new Vector2(6.263636f, 7.020000f); pointsArray[63] = new Vector2(6.645453f, 7.420000f); pointsArray[64] = new Vector2(6.681817f, 8.179999f); pointsArray[65] = new Vector2(6.627272f, 9.080000f); pointsArray[66] = new Vector2(6.572727f, 9.699999f); pointsArray[67] = new Vector2(6.263636f, 10.820000f); pointsArray[68] = new Vector2(5.754546f, 11.479999f); pointsArray[69] = new Vector2(4.536363f, 11.599998f); pointsArray[70] = new Vector2(3.572727f, 11.700000f); pointsArray[71] = new Vector2(2.809090f, 11.660000f); pointsArray[72] = new Vector2(1.445455f, 11.559999f); pointsArray[73] = new Vector2(0.936363f, 11.280000f); pointsArray[74] = new Vector2(0.754545f, 10.879999f); pointsArray[75] = new Vector2(0.700000f, 9.939999f); pointsArray[76] = new Vector2(0.918181f, 9.620000f); pointsArray[77] = new Vector2(1.463636f, 9.600000f); return pointsArray; } Disclaimer: My math is very rusty, so please explain in lay mans terms....

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• A Bite With No Teeth&ndash;Demystifying Non-Compete Clauses

  - by D'Arcy Lussier

  *DISCLAIMER: I am not a lawyer and this post in no way should be considered legal advice. I’m also in Canada, so references made are to Canadian court cases. I received a signed letter the other day, a reminder from my previous employer about some clauses associated with my employment and entry into an employee stock purchase program. So since this is in effect for the next 12 months, I guess I’m not starting that new job tomorrow. I’m kidding of course. How outrageous, how presumptuous, pompous, and arrogant that a company – any company – would actually place these conditions upon an employee. And yet, this is not uncommon. Especially in the IT industry, we see time and again similar wording in our employment agreements. But…are these legal? Is there any teeth behind the threat of the bite? Luckily, the answer seems to be ‘No’. I want to highlight two cases that support this. The first is Lyons v. Multari. In a nutshell, Dentist hires younger Dentist to be an associate. In their short, handwritten agreement, a non-compete clause was written stating “Protective Covenant. 3 yrs. – 5mi” (meaning you can’t set up shop within 5 miles for 3 years). Well, the young dentist left and did start an oral surgery office within 5 miles and within 3 years. Off to court they go! The initial judge sided with the older dentist, but on appeal it was overturned. Feel free to read the transcript of the decision here, but let me highlight one portion from section [19]: The general rule in most common law jurisdictions is that non-competition clauses in employment contracts are void. The sections following [19] explain further, and discuss Elsley v. J.G. Collins Insurance Agency Ltd. and its impact on Canadian law in this regard. The second case is Winnipeg Livestock Sales Ltd. v. Plewman. Desmond Plewman is an auctioneer, and worked at Winnipeg Livestock Sales. Part of his employment agreement was that he could not work for a competitor for 18 months if he left the company. Well, he left, and took up an important role in a competing company. The case went to court and as with Lyons v. Multari, the initial judge found in favour of the plaintiffs. Also as in the first case, that was overturned on appeal. Again, read through the transcript of the decision, but consider section [28]: In other words, even though Plewman has a great deal of skill as an auctioneer, Winnipeg Livestock has no proprietary interest in his professional skill and experience, even if they were acquired during his time working for Winnipeg Livestock.  Thus, Winnipeg Livestock has the burden of establishing that it has a legitimate proprietary interest requiring protection.  On this key question there is little evidence before the Court.  The record discloses that part of Plewman’s job was to “mingle with the … crowd” and to telephone customers and prospective customers about future prospects for the sale of livestock.  It may seem reasonable to assume that Winnipeg Livestock has a legitimate proprietary interest in its customer connections; but there is no evidence to indicate that there is any significant degree of “customer loyalty” in the business, as opposed to customers making choices based on other considerations such as cost, availability and the like. So are there any incidents where a non-compete can actually be valid? Yes, and these are considered “exceptional” cases, meaning that the situation meets certain circumstances. Michael Carabash has a great blog series discussing the above mentioned cases as well as the difference between a non-compete and non-solicit agreement. He talks about the exceptional criteria: In summary, the authorities reveal that the following circumstances will generally be relevant in determining whether a case is an “exceptional” one so that a general non-competition clause will be found to be reasonable: - The length of service with the employer. - The amount of personal service to clients. - Whether the employee dealt with clients exclusively, or on a sustained or     recurring basis. - Whether the knowledge about the client which the employee gained was of a   confidential nature, or involved an intimate knowledge of the client’s   particular needs, preferences or idiosyncrasies. - Whether the nature of the employee’s work meant that the employee had   influence over clients in the sense that the clients relied upon the employee’s   advice, or trusted the employee. - If competition by the employee has already occurred, whether there is   evidence that clients have switched their custom to him, especially without   direct solicitation. - The nature of the business with respect to whether personal knowledge of   the clients’ confidential matters is required. - The nature of the business with respect to the strength of customer loyalty,   how clients are “won” and kept, and whether the clientele is a recurring one. - The community involved and whether there were clientele yet to be exploited   by anyone. I close this blog post with a final quote, one from Zvulony & Co’s blog post on this subject. Again, all of this is not official legal advice, but I think we can see what all these sources are pointing towards. To answer my earlier question, there’s no teeth behind the threat of the bite. In light of this list, and the decisions in Lyons and Orlan, it is reasonably certain that in most employment situations a non-competition clause will be ineffective in protecting an employer from a departing employee who wishes to compete in the same business. The Courts have been relatively consistent in their position that if a non-solicitation clause can protect an employer’s interests, then a non-competition clause is probably unreasonable. Employers (or their solicitors) should avoid the inclination to draft restrictive covenants in broad, catch-all language. Or in other words, when drafting a restrictive covenant – take only what you need! D

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• GLSL: Strange light reflections

  - by Tom

  According to this tutorial I'm trying to make a normal mapping using GLSL, but something is wrong and I can't find the solution. The output render is in this image: Image1 in this image is a plane with two triangles and each of it is different illuminated (that is bad). The plane has 6 vertices. In the upper left side of this plane are 2 identical vertices (same in the lower right). Here are some vectors same for each vertice: normal vector = 0, 1, 0 (red lines on image) tangent vector = 0, 0,-1 (green lines on image) bitangent vector = -1, 0, 0 (blue lines on image) here I have one question: The two identical vertices does need to have the same tangent and bitangent? I have tried to make other values to the tangents but the effect was still similar. Here are my shaders Vertex shader: #version 130 // Input vertex data, different for all executions of this shader. in vec3 vertexPosition_modelspace; in vec2 vertexUV; in vec3 vertexNormal_modelspace; in vec3 vertexTangent_modelspace; in vec3 vertexBitangent_modelspace; // Output data ; will be interpolated for each fragment. out vec2 UV; out vec3 Position_worldspace; out vec3 EyeDirection_cameraspace; out vec3 LightDirection_cameraspace; out vec3 LightDirection_tangentspace; out vec3 EyeDirection_tangentspace; // Values that stay constant for the whole mesh. uniform mat4 MVP; uniform mat4 V; uniform mat4 M; uniform mat3 MV3x3; uniform vec3 LightPosition_worldspace; void main(){ // Output position of the vertex, in clip space : MVP * position gl_Position = MVP * vec4(vertexPosition_modelspace,1); // Position of the vertex, in worldspace : M * position Position_worldspace = (M * vec4(vertexPosition_modelspace,1)).xyz; // Vector that goes from the vertex to the camera, in camera space. // In camera space, the camera is at the origin (0,0,0). vec3 vertexPosition_cameraspace = ( V * M * vec4(vertexPosition_modelspace,1)).xyz; EyeDirection_cameraspace = vec3(0,0,0) - vertexPosition_cameraspace; // Vector that goes from the vertex to the light, in camera space. M is ommited because it's identity. vec3 LightPosition_cameraspace = ( V * vec4(LightPosition_worldspace,1)).xyz; LightDirection_cameraspace = LightPosition_cameraspace + EyeDirection_cameraspace; // UV of the vertex. No special space for this one. UV = vertexUV; // model to camera = ModelView vec3 vertexTangent_cameraspace = MV3x3 * vertexTangent_modelspace; vec3 vertexBitangent_cameraspace = MV3x3 * vertexBitangent_modelspace; vec3 vertexNormal_cameraspace = MV3x3 * vertexNormal_modelspace; mat3 TBN = transpose(mat3( vertexTangent_cameraspace, vertexBitangent_cameraspace, vertexNormal_cameraspace )); // You can use dot products instead of building this matrix and transposing it. See References for details. LightDirection_tangentspace = TBN * LightDirection_cameraspace; EyeDirection_tangentspace = TBN * EyeDirection_cameraspace; } Fragment shader: #version 130 // Interpolated values from the vertex shaders in vec2 UV; in vec3 Position_worldspace; in vec3 EyeDirection_cameraspace; in vec3 LightDirection_cameraspace; in vec3 LightDirection_tangentspace; in vec3 EyeDirection_tangentspace; // Ouput data out vec3 color; // Values that stay constant for the whole mesh. uniform sampler2D DiffuseTextureSampler; uniform sampler2D NormalTextureSampler; uniform sampler2D SpecularTextureSampler; uniform mat4 V; uniform mat4 M; uniform mat3 MV3x3; uniform vec3 LightPosition_worldspace; void main(){ // Light emission properties // You probably want to put them as uniforms vec3 LightColor = vec3(1,1,1); float LightPower = 40.0; // Material properties vec3 MaterialDiffuseColor = texture2D( DiffuseTextureSampler, vec2(UV.x,-UV.y) ).rgb; vec3 MaterialAmbientColor = vec3(0.1,0.1,0.1) * MaterialDiffuseColor; //vec3 MaterialSpecularColor = texture2D( SpecularTextureSampler, UV ).rgb * 0.3; vec3 MaterialSpecularColor = vec3(0.5,0.5,0.5); // Local normal, in tangent space. V tex coordinate is inverted because normal map is in TGA (not in DDS) for better quality vec3 TextureNormal_tangentspace = normalize(texture2D( NormalTextureSampler, vec2(UV.x,-UV.y) ).rgb*2.0 - 1.0); // Distance to the light float distance = length( LightPosition_worldspace - Position_worldspace ); // Normal of the computed fragment, in camera space vec3 n = TextureNormal_tangentspace; // Direction of the light (from the fragment to the light) vec3 l = normalize(LightDirection_tangentspace); // Cosine of the angle between the normal and the light direction, // clamped above 0 // - light is at the vertical of the triangle -> 1 // - light is perpendicular to the triangle -> 0 // - light is behind the triangle -> 0 float cosTheta = clamp( dot( n,l ), 0,1 ); // Eye vector (towards the camera) vec3 E = normalize(EyeDirection_tangentspace); // Direction in which the triangle reflects the light vec3 R = reflect(-l,n); // Cosine of the angle between the Eye vector and the Reflect vector, // clamped to 0 // - Looking into the reflection -> 1 // - Looking elsewhere -> < 1 float cosAlpha = clamp( dot( E,R ), 0,1 ); color = // Ambient : simulates indirect lighting MaterialAmbientColor + // Diffuse : "color" of the object MaterialDiffuseColor * LightColor * LightPower * cosTheta / (distance*distance) + // Specular : reflective highlight, like a mirror MaterialSpecularColor * LightColor * LightPower * pow(cosAlpha,5) / (distance*distance); //color.xyz = E; //color.xyz = LightDirection_tangentspace; //color.xyz = EyeDirection_tangentspace; } I have replaced the original color value by EyeDirection_tangentspace vector and then I got other strange effect but I can not link the image (not eunogh reputation) Is it possible that with this shaders is something wrong, or maybe in other place in my code e.g with my matrices? SOLVED Solved... 3 days needed for changing one letter from this: glBindBuffer(GL_ARRAY_BUFFER, vbo); glVertexAttribPointer ( 4, // attribute 3, // size GL_FLOAT, // type GL_FALSE, // normalized? sizeof(VboVertex), // stride (void*)(12*sizeof(float)) // array buffer offset ); to this: glBindBuffer(GL_ARRAY_BUFFER, vbo); glVertexAttribPointer ( 4, // attribute 3, // size GL_FLOAT, // type GL_FALSE, // normalized? sizeof(VboVertex), // stride (void*)(11*sizeof(float)) // array buffer offset ); see difference? :)

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• OS8- AK8- The bad news...

  - by Steve Tunstall

  Ok I told you I would give you the bad news of AK8 to go along with all the cool new stuff, so here it is. It's not that bad, really, just things you need to be aware of. First, the 2013.1 code is being called OS8, AK8 and 2013.1 by different people. I mean different people INSIDE Oracle!! It was supposed to be easy, but it never is. So for the rest of this blog entry, I'm calling it AK8. AK8 is not compatible with the 7x10 series. Ever. The 7x10 series is not supported with AK8, and if you try to upgrade one, it will fail at the healthcheck. All 7x20 series, all of them regardless of age, are supported with AK8. Drive trays. Let's talk about drive trays and SAS cards. The older drive trays for the 7x20 series were called the "Riverwalk 2" or "DS2" trays. They were technically the "J4410" series JBODs that Sun used to sell a la carte before we stopped selling JBODs. Don't get me started on that, it still makes me mad. We used these for many years, and you can still buy them right now until December 15th, 2013, when they will no longer be sold. The DS2 tray only came as a 4u, 24 drive shelf. It held 3.5" drives, and you had a choice of 2TB, 3TB, 300GB or 600GB drives. The SAS HBA in the 7x20 series was called a "Thebe" card, with a part # of 7105394. The 7420, for example, came standard with two of these "Thebe" cards for connecting to the disk trays. Two Thebe cards could handle up to 12 trays, so one would add two more cards to go to 24 trays, or have up to six Thebe cards to handle 36 trays. This card was for external SAS only. It did not connect to the internal OS drives or the Readzillas, both of which used the internal SCSI controller of the server. These Riverwalk 2 trays ARE supported with AK8. You can upgrade your older 7420 or 7320, no problem, as-is. The much older Riverwalk 1 trays or J4400 trays are NOT supported by AK8. However, they were only used by the 7x10 series, and we already said that the 7x10 series was not supported. Here's where it gets tricky. Since last January, we have been selling the new style disk trays. We call them the "DE2-24P" and the "DE2-24C" trays. The "C" tray is for capacity drives, which are 3.5" 3TB or 4TB drives. The "P" trays are for performance drives, which are 2.5" 300GB and 900GB drives. These trays are NOT Riverwalk 2 trays, even though the "C" series may kind of look like it. Different manufacturer and different firmware. They are not new. Like I said, we've been selling them with the 7x20 series since last January. They are the only disk trays we will be selling going forward. Of course, AK8 supports them. So what's the problem? The problem is going to be for people who have to mix drive trays. Remember, your older 7x20 series has Thebe SAS2 HBAs. These have 2 SAS ports per card.  The new ZS3-2 and ZS3-4 systems, however, have the new "Thebe2" SAS2 HBAs. These Thebe2 cards have 4 ports per card. This is very cool, as we can now do more SAS channels with less cards. Instead of needing 4 SAS cards to grow to 24 trays like we did with the old Thebe cards, I can now do 24 trays with only 2 Thebe2 cards. This means more IO slots for fun things like Infiniband and 10G. So far, so good, right? These Thebe2 cards work with any disk tray. You can even mix older DS2 trays with the newer DE2 trays in the same system, as long as you have Thebe2 cards. Ah, there's your problem. You don't have Thebe2 cards in your old 7420, do you? Well, I told you the bad news wasn't that bad, right? We can take out your Thebe cards and replace them with Thebe2. You can then plug your older DS2 trays right back in, and also now get newer DE2 trays going forward. However, it's important that the trays are on different SAS channels. You can mix them in the same system, but not on the same channel. Ask your local SC if you need help with the new cable layout. By the way, the new ZS3-2 and ZS3-4 systems also include a new IO card called "Erie" cards. These are for INTERNAL SAS to the OS drives and the Readzillas. So those are now SAS2 instead of SATA like the older models. Yes, the Erie card uses an IO slot, but that's OK, because the Thebe2 cards allow us to use less SAS HBAs to grow the system, right? That's it. Not too much bad news and really not that bad. AK8 does not support the 7x10 series, and you may need new Thebe2 cards in your older systems if you want to add on newer DE2 trays. I think we can all agree that there are worse things out there. Like our Congress.   Next up.... More good news and cool AK8 tricks. Such as virtual NICS. 

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• Big data: An evening in the life of an actual buyer

  - by Jean-Pierre Dijcks

  Here I am, and this is an actual story of one of my evenings, trying to spend money with a company and ultimately failing. I just gave up and bought a service from another vendor, not the incumbent. Here is that story and how I think big data could actually fix this (and potentially prevent some of this from happening). In the end this story should illustrate how big data can benefit me (get me what I want without causing grief) and the company I am trying to buy something from. Note: Lots of details left out, I have no intention of being the annoyed blogger moaning about a specific company. What did I want to get? We watch TV, we have internet and we do have a land line. The land line is from a different vendor then the TV and the internet. I have decided that this makes no sense and I was going to get a bundle (no need to infer who this is, I just picked the generic bundle word as this is what I want to get) of all three services as this seems to save me money. I also want to not talk to people, I just want to click on a website when I feel like it and get it all sorted. I do think that is reality. I want to just do my shopping at 9.30pm while watching silly reruns on TV. Problem 1 - Bad links So, I'm an existing customer of the company I want to buy my bundle from. I go to the website, I click on offers. Turns out they are offers for new customers. After grumbling about how good they are, I click on offers for existing customers. Bummer, it goes to offers for new customers, so I click again on the link for offers for existing customers. No cigar... it just does not work. Big data solutions: 1) Do not show an existing customer the offers for new customers unless they are the same => This is only partially doable without login, but if a customer logs in the application should always know that this is an existing customer. But in general, imagine I do this from my home going through the internet service of this vendor to their domain... an instant filter should move me into the "existing customer route". 2) Flag dead or incorrect links => I've clicked the link for "existing customer offers" at least 3 times in under 5 seconds... Identifying patterns like this is easy in Hadoop and can very quickly make a list of potentially incorrect links. No need for realtime fixing, just the fact that this link can be pro-actively fixed across my entire web domain is a good thing. Preventative maintenance! Problem 2 - Purchase cannot be completed Apart from the fact that the browsing pattern to actually get to what I want is poorly designed, my purchase never gets past a specific point. In other words, I put something into my shopping cart and when I want to move on the application either crashes (with me going to an error page) or hangs or goes into something like chat. So I try again, and again and again. I think I tried this entire path (while being logged in!!) at least 10 times over the course of 20 minutes. I also clicked on the feedback button and, frustrated as I was, tried to explain this did not work... Big Data Solutions: 1) This web site does shopping cart analysis. I got an email next day stating I have things in my shopping cart, just click here to complete my purchase. After the above experience, this just added insult to my pain... 2) What should have happened, is a Hadoop job going over all logged in customers that are on the buy flow. It should flag anyone who is trying (multiple attempts from the same user to do the same thing), analyze the shopping card, the clicks to identify what the customers wants, his feedback provided (note: always own your own website feedback, never just farm this out!!) and in a short turn around time (30 minutes to 2 hours or so) email me with a link to complete my purchase. Not with a link to my shopping cart 12 hours later, but a link to actually achieve what I wanted... Why should this company go through the big data effort? I do believe this is relatively easy to do using our Oracle Event Processing and Big Data Appliance solutions combined. It is almost so simple (to my mind) that it makes no sense that this is not in place? But, now I am ranting... Why is this interesting? It is because of $$$$. After trying really hard, I mean I did this all in the evening, and again in the morning before going to work. I kept on failing, But I really wanted this to work... so an email that said, sorry, we noticed you tried to get a bundle (the log knows what I wanted, where I failed, so easy to generate), here is the link to click and complete your purchase. And here is 2 movies on us as an apology would have kept me as a customer, and got the additional $$$$ per month for the next couple of years. It would also lead to upsell on my phone package etc. Instead, I went to a completely different company, bought service from them. Lost money for company A, negative sentiment for company A and me telling this story at the water cooler so I'm influencing more people to think negatively about company A. All in all, a loss of easy money, a ding in sentiment and image where a relatively simple solution exists and can be in place on the software I describe routinely in this blog... For those who are coming to Openworld and maybe see value in solving the above, or are thinking of how to solve this, come visit us in Moscone North - Oracle Red Lounge or in the Engineered Systems Showcase.

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