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  • Building a Distributed Commerce Infrastructure in the Cloud using Azure and Commerce Server

    - by Lewis Benge
    One of the biggest questions I routinely get asked is how scalable Commerce Server is. Of course the text book answer is the product has been around for 10 years, powers some of the largest e-Commerce websites in the world, so it scales horizontally extremely well. One argument however though is what if you can't predict the growth of demand required of your Commerce Platform, or need the ability to scale up during busy seasons such as Christmas for a retail environment but are hesitant on maintaining the infrastructure on a year-round basis? The obvious answer is to utilise the many elasticated cloud infrastructure providers that are establishing themselves in the ever-growing market, the problem however is Commerce Server is still product which has a legacy tightly coupled dependency on Windows and IIS components. Commerce Server 2009 codename "R2" however introduced to the concept of an n-tier deployment of Microsoft Commerce Server, meaning you are no longer tied to core objects API but instead have serializable Commerce Entity objects, and business logic allowing for Commerce Server to now be built into a WCF-based SOA architecture. Presentation layers no-longer now need to remain on the same physical machine as the application server, meaning you can now build the user experience into multiple-technologies and host them in multiple places – leveraging the transport benefits that a WCF service may bring, such as message queuing, security, and multiple end-points. All of this logic will still need to remain in your internal infrastructure, for two reasons. Firstly cloud based computing infrastructure does not support PCI security requirements, and secondly even though many of the legacy Commerce Server dependencies have been abstracted away within this version of the application, it is still not a fully supported to be deployed exclusively into the cloud. If you do wish to benefit from the scalability of the cloud however, you can still achieve a great Commerce Server and Azure setup by utilising both the Azure App Fabric in terms of the service bus, and authentication services and Windows Azure to host any online presence you may require. The architecture would be something similar to this: This setup would allow you to construct your Commerce Services as part of your on-site infrastructure. These services would contain all of the channels custom business logic, and provide the overall interface back into the underlying Commerce Server components. It would be recommended that services are constructed around the specific business domain of the application, which based on your business model would usually consist of separate services around Catalogue, Orders, Search, Profiles, and Marketing. The App Fabric service bus is then used to abstract and aggregate further the services, making them available to the cloud and subsequently secured by App Fabrics authentication services. These services are now available for consumption by any client, using any supported technology – not just .NET. Thus meaning you are now able to construct apps for IPhone, integrate with Java based POS Devices, and any many other potential uses. This aggregation is useful, and forms the basis of the further strategy around diversifying and enhancing the e-Commerce experience, but also provides the foundation for the scalability we want to gain from utilising a cloud-based application platform. The Windows Azure application platform is Microsoft solution to benefiting from the true economies of scale in terms of the elasticity of the cloud. Just before the launch of the Azure Platform – Domino's pizza actually managed to run their whole SuperBowl operation from the scalability of Windows Azure, and simply switching back to their traditional operation the next day with no residual infrastructure costs. The platform also natively can subscribe to services and messages exposed within the AppFabric service bus, making it an ideal solution to build and deploy a presentation layer which will need to support of scalable infrastructure – such as a high demand public facing e-Commerce portal, or a promotion element of a brand. Windows Azure has excellent support for ASP.NET, including its own caching providers meaning expensive operations such as catalogue queries can persist in memory on the application server, reducing the demand on internal infrastructure and prioritising it for more business critical operations such as receiving orders and processing payments. Windows Azure also supports other languages too, meaning utilising this approach you can technically build a Commerce Server presentation layer in Java, PHP, or Ruby – or equally in ASP.NET or Silverlight without having to change any of the underlying business or Commerce Server implementation. This SOA-style architecture is one of the primary differentiators for Commerce Server as a product in the e-Commerce market, and now with the introduction of a WCF capability in Commerce Server 2009/2009 R2 the opportunities for extensibility of the both the user experience, and integration into third parties, are drastically increased, all with no effect to the underlying channel logic. So if you are looking at deployment options for your e-Commerce application to help support demand in a cost effective way. I would highly recommend you consider looking at Windows Azure, and if you have any questions in-particular about this style of deployment, please feel free to get in touch!

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  • Upgrading to Oracle Enterprise Manager 12c Release 2: Top Tips One Must Know

    - by AnkurGupta
    Recently Oracle announced incremental release of Enterprise Manager 12c called Enterprise Manager 12c Release 2 (EM12c R2) which includes several new exciting features (Press announcement). Right before the official release, we upgraded an internal production site from EM 12c R1 to EM 12c R2 and had an extremely pleasant experience. Let me share few key takeaways as well as few tips from this upgrade exercise. I - Why Should You Upgrade To Enterprise Manager 12c Release 2 While an upgrade is usually recommended primarily to take benefit of the latest features (which is valid for this upgrade as well), I found several other compelling reasons purely from deployment perspective. Standardize your EM deployment:  Enterprise Manager comprises of several different components (OMS, agents, plug-ins, etc) and it might be possible that these are at varied patch levels in your environment. For instance, in case of an environment containing Bundle Patch 1 (customer announcement), there is a good chance that you may not have all the components up-to-date. There are two possible reasons. Bundle Patch 1 involved patching different components (OMS, agents, plug-ins) with multiple one-off patches which may not have been applied to all components yet. Bundle Patch 1 for different platforms were not released together. Which means you may not have got the chance to patch all the components on different platforms. Note: BP1 patches are not mandatory to upgrade to EM12c R2 release EM 12c R2 provides an excellent opportunity to standardize your Cloud Control environment (OMS, repository and agents) and plug-ins to latest versions in single shot. All platform releases are made available simultaneously: For the very first time in the history of EM release, all the platforms were released on day one itself, which means you do not need to wait for platform specific binaries for EM OMS or Agent to perform install or upgrades in a heterogeneous environment. Highly refined and automated process – Upgrade process is by far the smoothest and the cleanest as compared to previous releases of Enterprise manager. Following are the ones that stand out. Automatic Plug-in management – Plug-in upgrade along with new plug-in deployment is supported in upgrade installer wizard which means bulk of the updates to OMS and repository can be done in the same workflow. Saves time and minimizes user inputs. Plug-in Upgrade or Migrate Auto Update: While doing the OMS and repository upgrade, you can use Auto Update screen in Oracle Universal Installer to check for any updates/patches. That will help you to avoid the know issues and will make sure that your upgrade is successful. Allows mass upgrade of EM Agents – A new dedicated menu has been added in the EM console for agent upgrade. Agent upgrade workflow is extremely simple that requires agent name as the only input. ADM / JVMD Manager/Agent upgrade – complete process is supported via UI screens. EM12c R2 Upgrade Guide is much simpler to follow as compared to those for earlier releases. This is attributed to the simpler upgrade process. Robust and Performing Platform: EM12c R2 release not only includes several new features, but also provides a more stable platform which incorporates several fixes and enhancements in the Enterprise Manager framework. II - Few Tips To Remember In my last post (blog link) I shared few tips and tricks from my experience applying the Bundle Patch. Recently I upgraded the same site to EM 12c R2 and found few points that you must take note of, while planning this upgrade. The tips below are also applicable to EM 12c R1 environments that do not have Bundle Patch 1 patches applied. Verify the monitored application certification – Specific targets like E-Business Suite have not yet been certified as managed target in EM 12c R2. Therefore make sure to recheck the Enterprise Manager certification Matrix on My Oracle Support before planning the upgrade. Plan downtime – Because EM 12c R2 is an incremental release of EM 12c, for EM 12c R1 to EM 12c R2 upgrade supports only 1-system upgrade approach, which mean there will be downtime. OMS name change after upgrade – In case of multi OMS environments, additional OMS is renamed after upgrade, which has few implications when you upgrade JVMD and ADP agents on OMS. This is well documented in upgrade guide but make sure you read through all the notes. Upgrading BI Publisher– EM12c R2 is certified with BI Publisher 11.1.1.6.0 only. Therefore in case you are using EM 12c R1 which is integrated with BI Publisher 11.1.1.5.0, you must upgrade the BI Publisher to 11.1.1.6.0. Follow the steps from Advanced Installation and Configuration Guide here. Perform Post upgrade Tasks – Make sure to perform post upgrade steps mentioned in documentation here. These include critical changes that must be done right after upgrade to get the right configuration. For instance Database plug-in should be upgraded to Revision 3 (12.1.0.2.0 [u120804]). Delete old OMS Home – EM12c R1 to EM12c R2 is an out of place upgrade, which means it creates a new oracle home for OMS, plug-ins, etc. Therefore please ensure that You have sufficient extra space for new OMS before starting the upgrade process. You clean up the old OMS home after the upgrade process. Steps are available here. DO NOT remove the agent home on OMS host, because agent is upgraded in-place. If you have standby OMS setup then do look into the steps to upgrade the standby OMS from the upgrade guide before going ahead. Read the right documentation – Make sure to follow the Upgrade guide which provides the most comprehensive information on EM12c R2 upgrade process. Additionally you can refer other resources to get familiar with upgrade concepts. Recorded webcast - Oracle Enterprise Manager Cloud Control 12c Release 2 Installation and Upgrade Overview Presentation - Understanding Enterprise Manager 12.1.0.2 Upgrade We are very excited about this latest release and will look forward to hear back any feedback from your upgrade experience!

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  • Geocaching - World wide treasure hunt

    I'm not quite sure how I came across this topic but actually I find it absolutely interesting, challenging and most of all a great fun for the family and friends. The interesting part is for sure that you can follow other peoples treasures and their preferred locations where a cache might be hidden. Of course, it wont be easy to find a cache after all. Sometimes there are even 'mystery caches' which have either riddles, further instructions or little brain games for you in order to find the actual cache - that's the challenge. And last but not least, those caches are hidden outdoor. A great experience to explore nature either on your own, or your family especially with children, or as a treasure hunting pack with a couple of friends. What is geocaching? It's a high-tech outdoor treasure hunting game that's a great way to explore the world with friends, family or on your own. Participants use GPS-enabled devices to locate hidden containers called geocaches. There are over one million geocaches hidden around the world today, waiting for you to find them. Visit Geocaching.com to search for geocaches near you.(Source: Referral Email of geocaching.com) Checkout the Geocaching 101 for further details and information. They also provide a video channel on YouTube. Which equipment do I need? Any GPS-enabled device is sufficient to go onto the hunt. I'm going to start our geocaching experience equipped with my Samsung Galaxy Tab. Additionally, I installed a geocaching.com client called c:geo that hopefully assists me soon. Combined with a map app like Google Maps and a nice Compass app you should be fully equipped and ready to go. I guess, that even a car navigation system is perfect for that task. Later on, with more experience and demand for technology (or precision) it might be interesting to opt-in for a pure GPS device, like a Garmin or any other brand on the market. {loadposition content_adsense} What is a geocache and what does it contain? In its simplest form, a cache always contains a logbook or logsheet for you to log your find. Larger caches may contain a logbook and any number of items. These items turn the adventure into a true treasure hunt. You never know what the cache owner or visitors to the cache may have left for you to enjoy. Remember, if you take something, leave something of equal or greater value in return. It is recommended that items in a cache be individually packaged in a clear, zipped plastic bag to protect them from the elements. Finding your first geocache Well, first you have to have interest to pick up the challenge. Then you have to check out the Geocache directory on geocaching.com. They have recommendations for beginner's caches but you are free to choose any. Actually, we have a Mystery Cache very close to our base, and I guess that we are going for that one on our first trip. Anyway, there is a very informative guide on the website which should answer all your questions about starting your new outdoor adventure. For sure, it's going to be rewarding. Team up with friends and family Especially as a beginner there might be misunderstandings in handling the GPS coordinates, the compass, or the map, and even finding the container at the documented position isn't easy in the first place. Luckily, there are logbook reports online from other hunters, and most of the time there are even 'spoiler' images available. But also bear in mind, that a geocache might have been removed or is lost due to unconscious people or whatever other reasons. Don't be disappointed in case that you can't find anything... There be nothing anymore. A general recommendation in this case would be to replace the missing container with a new one, and give feedback to the original owner about the state of that particular location. After all, it's about fun and active participation in a world-wide community. Geocaches in Mauritius? Yes, there are currently about 45 geocaches spread all over the island, and even a single in Rodriguez - that's gonna be a tough one. Hopefully, we will get increasing numbers as Geocaching.com allows, no better, even encourages you to hide new containers at your locations of choice. I think this is going to be real fun for us during the upcoming weeks and months. Especially, when we are travelling to other countries and transfer so-called trackable items between geocaches. On my first impression, Geocaching.com seems to be very mature, open and community-oriented. There are literally hundreds of thousands geocache 'hunters' all over the world. And usually finding a container remote from your home is very rewarding. I'll keep you updated in these matters during the next months to come...

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  • Not so long ago in a city not so far away by Carlos Martin

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This is the story of how the EMEA Presales Center turned an Oracle intern into a trusted technology advisor for both Oracle’s Sales and customers. It was the summer of 2011 when I was finishing my Computer Engineering studies as well as my internship at Oracle when I was offered what could possibly be THE dream job for any young European Computer Engineer. Apart from that, it also seemed like the role was particularly tailored to me as I could leverage almost everything I learned at University and during the internship. And all of it in one of the best cities to live in, not only from my home country but arguably from Europe: Malaga! A day at EPC As part of the EPC Technology pillar, and later on completely focused on WebCenter, there was no way to describe a normal day on the job as each day had something unique. Some days I was researching documentation in order to elaborate accurate answers for a customer’s question within a Request for Information or Proposal (RFI/RFP), other days I was doing heavy programming in order to bring a Proof of Concept (PoC) for a customer to life and last not but least, some days I presented to the customer via webconference the demo I built for them the past weeks. So as you can see, the role has research, development and presentation, could you ask for more? Well, don’t worry because there IS more! Internationality As the organization’s name suggests, EMEA Presales Center, it is the Center of Presales within Europe, Middle East and Africa so I got the chance to work with great professionals from all this regions, expanding my network and learning things from one country to apply them to others. In addition to that, the teams based in the Malaga office are comprised of many young professionals hailing mainly from Western and Central European countries (although there are a couple of exceptions!) with very different backgrounds and personalities which guaranteed many laughs and stories during lunch or coffee breaks (or even while working on projects!). Furthermore, having EPC offices in Bucharest and Bangalore and thanks to today’s tele-presence technologies, I was working every day with people from India or Romania as if they were sitting right next to me and the bonding with them got stronger day by day. Career development Apart from the research and self-study I’ve earlier mentioned, one of the EPC’s Key Performance Indicators (KPI) is that 15% of your time is spent on training so you get lots and lots of trainings in order to develop both your technical product knowledge and your presentation, negotiation and other soft skills. Sometimes the training is via webcast, sometimes the trainer comes to the office and sometimes, the best times, you get to travel abroad in order to attend a training, which also helps you to further develop your network by meeting face to face with many people you only know from some email or instant messaging interaction. And as the months go by, your skills improving at a very fast pace, your relevance increasing with each new project you successfully deliver, it’s only a matter of time (and a bit of self-promoting!) that you get the attention of the manager of a more senior team and are offered the opportunity to take a new step in your professional career. For me it took 2 years to move to my current position, Technology Sales Consultant at the Oracle Direct organization. During those 2 years I had built a good relationship with the Oracle Direct Spanish sales and sales managers, who are also based in the Malaga office. I supported their former Sales Consultant in a couple of presentations and demos and were very happy with my overall performance and attitude so even before the position got eventually vacant, I got a heads-up from then in advance that their current Sales Consultant was going to move to a different position. To me it felt like a natural step, same as when I joined EPC, I had at least a 50% of the “homework” already done but wanted to experience that extra 50% to add new product and soft skills to my arsenal. The rest is history, I’ve been in the role for more than half a year as I’m writing this, achieved already some important wins, gained a lot of trust and confidence in front of customers and broadened my view of Oracle’s Fusion Middleware portfolio. I look back at the 2 years I spent in EPC and think: “boy, I’d recommend that experience to absolutely anyone with the slightest interest in IT, there are so many different things you can do as there are different kind of roles you can end up taking thanks to the experience gained at EPC” /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • top tweets WebLogic Partner Community – March 2012

    - by JuergenKress
    Send us your tweets @wlscommunity #WebLogicCommunity and follow us on twitter http://twitter.com/wlscommunity PeterPaul ? RT @JDeveloper: EJB 3 Deployment guide for WebLogic Server Version: 10.3.4.0 dlvr.it/1J5VcV Andrejus Baranovskis ?Open ADF PopUp on Page Load fb.me/1Rx9LP3oW Sten Vesterli ? RT @OracleBlogs: Using the Oracle E-Business Suite SDK for Java on ADF Applications ow.ly/1hVKbB <- Neat! No more WS calls Java Buddy ?JavaFX 2.0: Example of MediaPlay java-buddy.blogspot.com/2012/03/javafx… Georges Saab Build improvements coming to #openJDK for #jdk8 mail.openjdk.java.net/pipermail/buil… NetBeans Team Share your #Java experience! JavaOne 2012 India call for papers: ow.ly/9xYg0 GlassFish ? GlassFish 3.1.2 Screencasts & Videos – bit.ly/zmQjn2 chriscmuir ?G+: New blog post: ADF Runtimes vs WLS versions as of JDeveloper 11.1.1.6.0 – bit.ly/y8tkgJ Michael Heinrichs New article: Creating a Sprite Animation with JavaFX blog.netopyr.com/2012/03/09/cre… Oracle WebLogic ? #WebLogic Devcast Webinar Series for March: Enterprise Java Scale Out, JPA, Distributed Grid Data Cache bit.ly/zeUXEV #Coherence Andrejus Baranovskis ?Extending Application Module for ADF BC Proxy User DB Connection fb.me/Bj1hLUqm OTNArchBeat ? Oracle Fusion Middleware on JDK 7 | Mark Nelson bit.ly/w7IroZ OTNArchBeat ? Java Champion Jonas Bonér Explains the Akka Platform bit.ly/x2GbXm Adam Bien ? (Java) FX Experience Tools–Feels Like Native Mac App: FX Experience Tools application comes with a native Mac O… bit.ly/waHF3H GlassFish ? GlassFish new recruit and Eclipse integration progress – bit.ly/y5eEkk JDeveloper & ADF Prototyping ADF Libraries dlvr.it/1Hhnw0 Eric Elzinga ?Oracle Fusion Middleware on JDK 7, bit.ly/xkphFQ ADF EMG ? Working with ADF in Arabic, Hebrew or other right-to-left-written language? Oracle UX asks for your help. groups.google.com/forum/?fromgro… Java ? A simple #JavaFX Login Form with a TRON like effect ow.ly/9n9AG JDeveloper & ADF ? Logging in Oracle ADF Applications dlvr.it/1HZhcX OTNArchBeat ? Oracle Cloud Conference: dates and locations worldwide bit.ly/ywXydR UK Oracle User Group ? Simon Haslam, ACE Director present on #WebLogic for DBAs at #oug_ire2012 j.mp/zG6vz3 @oraclewebcenter @oracleace #dublin Steven Davelaar ? Working with ADF and not a member of ADF EMG? You miss lots of valuable info, join now! sites.google.com/site/oracleemg… Simon Haslam @MaciejGruszka: Oracle plans to provide Forms & Reports plug-in for OVAB next year to help deployment. #ukoug MW SIG GlassFish ? Introducing JSR 357: Social Media API – bit.ly/yC8vez JAX London ? Are you coming to Java EE workshops by @AdamBien at JAX Days? Save £100 by registering today. #jaxdays #javaee jaxdays.com WebLogic Community ?Welcome to our Munich WebLogic 12c Bootcamp in Munich! If you also want to attend a training register for the Community oracle.com/partners/goto/… chriscmuir ? My first webcast for Oracle! (be kind) Basing ADF Business Component View Objects on More that one Entity Object bit.ly/ArKija OTNArchBeat ? Oracle Weblogic Server 12c is available on Oracle Solaris 11 (SPARC and x86) bit.ly/xE3TLg JDeveloper & ADF ? Basing ADF Business Component View Objects on More that one Entity Object – YouTube dlvr.it/1H93Qr OTNArchBeat ? Application-Driven Virtualization with Oracle Virtual Assembly Builder | Ronen Kofman bit.ly/wF1C1N Oracle WebLogic ? Steve Button’s blog: WebLogic Server Singleton Services ow.ly/1hOu4U Barbara Ann May ?@oracledevtools: New update: #NetBeans IDE 7.1.1, with support for #GlassFish 3.1.2 bit.ly/mOLcQd #java #developer OTNArchBeat ? Using Coherence with JDeveloper: bit.ly/AkoEQb WebLogic Community ? WebLogic Partner Community Newsletter February 2012 wp.me/p1LMIb-f3 GlassFish ? GlassFish 3.1.2 – new Podcast episode : bit.ly/wc6oBE Frank Nimphius ?Cool! Open JDeveloper 11.1.1.5, go help–>check for updates. First thing shown is that 11.1.1.6 is available. Never miss a new release Adam Bien ?5 Minutes (Video) With Java EE …Or With NetBeans + GlassFish: This screencast covers a 5-minute development of a… bit.ly/xkOJMf WebLogic Community ? Free Oracle WebLogic Certification Application Grid Implementation Specialist wp.me/p1LMIb-eT OTNArchBeat ?Oracle Coherence: First Steps Using Clusters and Basic API Usage | Ricardo Ferreira bit.ly/yYQ3Wz GlassFish ? JMS 2.0 Early Draft is here – bit.ly/ygT1VN OTNArchBeat ? Exalogic Networking Part 2 | The Old Toxophilist bit.ly/xuYMIi OTNArchBeat ?New Release: GlassFish Server 3.1.2. Read All About It! | Paul Davies bit.ly/AtlGxo Oracle WebLogic ?OTN Virtual Developer Day: #WebLogic 12c & #Coherence ost-conference on-demand page live with bonus #Virtualbox lab – bit.ly/xUy6BJ Oracle WebLogic ? Steve Button’s blog: WebLogic Server 11g (10.3.6) Documentation ow.ly/1hJgUB Lucas Jellema ? Just published an article on the AMIS blog: technology.amis.nl/2012/03/adf-11… ADF 11g – programmatically sorting rich table columns. Java Certification ? New Course! Learn how to create mobile applications using Java ME: bit.ly/xZj1Jh Simon Haslam ? @MaciejGruszka WebLogic 12c can run against 11g domain config without changes …and can rollback to 11. #ukoug MW SIG Justin Kestelyn ? Learn Advanced ADF, free and online bit.ly/wEKSRc WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: twitter,WebLogic,WebLogic Community,OPN,Oracle,Jürgen Kress,WebLogic 12c

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • Understanding each other in web development

    - by Pete Hotchkin
    During my career I have been lucky enough to work in several different roles within web development with many extremely talented people, from incredible designers who were passionate about the placement of every pixel right through to server administrators and DBAs who were always measuring the improvements they were making to their queries in the smallest possible unit. The problem I always faced was that more often than not I was stuck in the middle trying to mediate between these different functions and enable each side to understand the other’s point of view. The main areas of contention that there have always been between these functional groups in my experience have been at 2 key points: during the build phase and then when there is a problem post-build. During both of these times it is often easier for someone to pass the buck onto someone else than spend the time to understand the other person’s perspective. Below is a quick look at two upcoming tools that will not only speed up the build phase for each function, but  also help when it comes to the issues faced once a site has been pushed live. In my experience a web project goes through several phases of development. The first of these is design, generally handled as Photoshop files which are then passed onto a front-end developer. This is the first point at which heated discussions can arise. One problem I’ve seen several times is that the designer doesn’t fully understand the platform constraints that need to be considered, and as a result has designed something that does not translate very well or is simply not possible. Working at Red Gate, I am lucky enough to be able to meet some amazing people and this happened just the other day when I was introduced to Neil Kinnish and Pete Nelson, the creators of what I believe could be a great asset in this designer-developer relationship, Mixture. Mixture allows the front end developer to quickly prototype a web page with built-in frameworks such as bootstrap. It’s not an IDE however, it just sits there in the background and monitors the project files in the background so every time you save a file from your favorite IDE, it will compile things like LESS, compact your JavaScript and the automatically refresh your test browser so you can see the changes instantly. I think one of the best parts of this however is a single button that pushes the changed files up to the web so the designer can instantly see how far the developer has got and the problem that he is facing at that time without the need to spend time setting up a remote server. I can see this being a real asset to remote teams where there needs to be a compromise between the designer and the front-end developer, or just to allow the designer to see how the build is progressing and suggest small alterations. Once the design has been built into the front end the designer’s job is generally done and there are no other points of contention between the designer and the other functions involved in building these web projects. As the project moves into the stage of integrating it into the back end and deploying it to the production server other functions start to be pulled in and other issues arise such as the back-end developer understanding the frameworks that they are using such as the routes that are in place in an MVC application or the number of database calls that the ORM layer is actually making. There are many tools out there that can actually help with these problems such as mini profiler that gives you a quick snapshot of what is going on directly in the browser. For a slightly more in-depth look at what is happening and to gain a deeper understanding of an application you may be working on though, you may want to consider Glimpse. Created by Nik and Anthony, it is an application that sits at the bottom of your browser (installed via NuGet) which can show you information about how your application is pieced together and how the information on screen is being delivered as it happens. With a wealth of community-built plugins such as one for nHibernate and linq2SQL (full list of plugins on NuGet). It can be customized directly to your own setup to truly delve into the code to see what is happening, and can help to reduce the number of confusing moments about whether it is your code that is going wrong or whether there is something more sinister happening directly on the server. All the tools that I have mentioned in this post help to do one thing above all, and that is to ease the barrier of understanding between the different functions that are involved in building and maintaining a web application. In my experience it is very easy to say “Well, that’s not my problem”, simply because the two functions involved don’t truly understand the other’s point of view. Software should not only be seen as a way to streamline our own working process or as a debugging tool but also a communication aid to improve the entire lifecycle of a web project. Glimpse is actually the project that I am the designer on and I would love to get your feedback if you do decide to try it out or if you would like to share your own experiences of working on web projects please fill in your details at https://www.surveymk.com/s/joinGlimpse  or add a comment below and I will get in touch with you.

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  • How do I prove or disprove "god" objects are wrong?

    - by honestduane
    Problem Summary: Long story short, I inherited a code base and an development team I am not allowed to replace and the use of God Objects is a big issue. Going forward, I want to have us re-factor things but I am getting push-back from the teams who want to do everything with God Objects "because its easier" and this means I would not be allowed to re-factor. I pushed back citing my years of dev experience, that I'm the new boss who was hired to know these things, etc, and so did the third party offshore companies account sales rep, and this is now at the executive level and my meeting is tomorrow and I want to go in with a lot of technical ammo to advocate best practices because I feel it will be cheaper in the long run (And I personally feel that is what the third party is worried about) for the company. My issue is from a technical level, I know its good long term but I'm having trouble with the ultra short term and 6 months term, and while its something I "know" I cant prove it with references and cited resources outside of one person (Robert C. Martin, aka Uncle Bob), as that is what I am being asked to do as I have been told having data from one person and only one person (Robert C Martin) is not good enough of an argument. Question: What are some resources I can cite directly (Title, year published, page number, quote) by well known experts in the field that explicitly say this use of "God" Objects/Classes/Systems is bad (or good, since we are looking for the most technically valid solution)? Research I have already done: I have a number of books here and I have searched their indexes for the use of the words "god object" and "god class". I found that oddly its almost never used and the copy of the GoF book I have for example, never uses it (At least according to the index in front of me) but I have found it in 2 books per the below, but I want more I can use. I checked the Wikipedia page for "God Object" and its currently a stub with little reference links so although I personally agree with that it says, It doesn't have much I can use in an environment where personal experience is not considered valid. The book cited is also considered too old to be valid by the people I am debating these technical points with as the argument they are making is that "it was once thought to be bad but nobody could prove it, and now modern software says "god" objects are good to use". I personally believe that this statement is incorrect, but I want to prove the truth, whatever it is. In Robert C Martin's "Agile Principles, Patterns, and Practices in C#" (ISBN: 0-13-185725-8, hardcover) where on page 266 it states "Everybody knows that god classes are a bad idea. We don't want to concentrate all the intelligence of a system into a single object or a single function. One of the goals of OOD is the partitioning and distribution of behavior into many classes and many function." -- And then goes on to say sometimes its better to use God Classes anyway sometimes (Citing micro-controllers as an example). In Robert C Martin's "Clean Code: A Handbook of Agile Software Craftsmanship" page 136 (And only this page) talks about the "God class" and calls it out as a prime example of a violation of the "classes should be small" rule he uses to promote the Single Responsibility Principle" starting on on page 138. The problem I have is all my references and citations come from the same person (Robert C. Martin), and am from the same single person/source. I am being told that because he is just one guy, my desire to not use "God Classes" is invalid and not accepted as a standard best practice in the software industry. Is this true? Am I doing things wrong from a technical perspective by trying to keep to the teaching of Uncle Bob? God Objects and Object Oriented Programming and Design: The more I think of this the more I think this is more something you learn when you study OOP and its never explicitly called out; Its implicit to good design is my thinking (Feel free to correct me, please, as I want to learn), The problem is I "know" this, but but not everybody does, so in this case its not considered a valid argument because I am effectively calling it out as universal truth when in fact most people are statistically ignorant of it since statistically most people are not programmers. Conclusion: I am at a loss on what to search for to get the best additional results to cite, since they are making a technical claim and I want to know the truth and be able to prove it with citations like a real engineer/scientist, even if I am biased against god objects due to my personal experience with code that used them. Any assistance or citations would be deeply appreciated.

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  • SUPINFO International University in Mauritius

    Since a while I'm considering to pick up my activities as a student and I'd like to get a degree in Computer Science. Personal motivation I mean after all this years as a professional software (and database) developer I have the personal urge to complete this part of my education. Having various certifications by Microsoft and being awarded as an Microsoft Most Valuable Professional (MVP) twice looks pretty awesome on a resume but having a "proper" degree would just complete my package. During the last couple of years I already got in touch with C-SAC (local business school with degree courses), the University of Mauritius and BCS, the Chartered Institute for IT to check the options to enroll as an experienced software developer. Quite frankly, it was kind of alienating to receive that feedback: Start from scratch! No seriously? Spending x amount of years to sit for courses that might be outdated and form part of your daily routine? Probably being in an awkward situation in which your professional expertise might exceed the lecturers knowledge? I don't know... but if that's path to walk... Well, then I might have to go for it. SUPINFO International University Some weeks ago I was contacted by the General Manager, Education Recruitment and Development of Medine Education Village, Yamal Matabudul, to have a chat on how the local IT scene, namely the Mauritius Software Craftsmanship Community (MSCC), could assist in their plans to promote their upcoming campus. Medine went into partnership with the French-based SUPINFO International University and Mauritius will be the 36th location world-wide for SUPINFO. Actually, the concept of SUPINFO is very likely to the common understanding of an apprenticeship in Germany. Not only does a student enroll into the programme but will also be placed into various internships as part of the curriculum. It's a big advantage in my opinion as the person stays in touch with the daily procedures and workflows in the real world of IT. Statements like "We just received a 'crash course' of information and learned new technology which is equivalent to 1.5 months of lectures at the university" wouldn't form part of the experience of such an education. Open Day at the Medine Education Village Last Saturday, Medine organised their Open Day and it was the official inauguration of the SUPINFO campus in Mauritius. It's now listed on their website, too - but be warned, the site is mainly in French language although the courses are all done in English. Not only was it a big opportunity to "hang out" on the campus of Medine but it was great to see the first professional partners for their internship programme, too. Oh, just for the records, IOS Indian Ocean Software Ltd. will also be among the future employers for SUPINFO students. More about that in an upcoming blog entry. Open Day at Medine Education Village - SUPINFO International University in Mauritius Mr Alick Mouriesse, President of SUPINFO, arrived the previous day and he gave all attendees a great overview of the roots of SUPINFO, the general development of the educational syllabus and their high emphasis on their partnerships with local IT companies in order to assist their students to get future jobs but also feel the heartbeat of technology live. Something which is completely missing in classic institutions of tertiary education in Computer Science. And since I was on tour with my children, as usual during weekends, he also talked about the outlook of having a SUPINFO campus in Mauritius. Apart from the close connection to IT companies and providing internships to students, SUPINFO clearly works on an international level. Meaning students of SUPINFO can move around the globe and can continue their studies seamlessly. For example, you might enroll for your first year in France, then continue to do 2nd and 3rd year in Canada or any other country with a SUPINFO campus to earn your bachelor degree, and then live and study in Mauritius for the next 2 years to achieve a Master degree. Having a chat with Dale Smith, Expand Technologies, after his interesting session on Technological Entrepreneurship - TechPreneur More questions by other craftsmen of the Mauritius Software Craftsmanship Community And of course, this concept works in any direction, giving Mauritian students a huge (!) opportunity to live, study and work abroad. And thanks to this, Medine already announced that there will be new facilities near Cascavelle to provide dormitories and other facilities to international students coming to our island. Awesome! Okay, but why SUPINFO? Well, coming back to my original statement - I'd like to get a degree in Computer Science - SUPINFO has a process called Validation of Acquired Experience (VAE) which is tailor-made for employees in the field of IT, and allows you to enroll in their course programme. I already got in touch with their online support chat but was only redirected to some FAQs on their website, unfortunately. So, during the Open Day I seized the opportunity to have an one-on-one conversation with Alick Mouriesse, and he clearly encouraged me to gather my certifications and working experience. SUPINFO does an individual evaluation prior to their assignment regarding course level, and hopefully my chances of getting some modules ahead of studies are looking better than compared to the other institutes. Don't get me wrong, I don't want to go down the easy route but why should someone sit for "Database 101" or "Principles of OOP" when applying and preaching database normalisation and practicing Clean Code Developer are like flesh and blood? Anyway, I'll be off to get my transcripts of certificates together with my course assignments from the old days at the university. Yes, I studied Applied Chemistry for a couple of years before intersecting into IT and software development particularly... ;-)

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  • Oracle Business Intelligence Advanced - Hands-on Workshop para Parceiros - 18 a 21 de Janeiro

    - by Claudia Costa
    Workshop Description This FREE hands-on workshop highlights strengths of OBIEE 11g by providing attendees a hands-on experience with BI 11g product. OBIEE 11g has adopted the standardized infrastructure of Fusion Middleware to provide robust server capability along with highly anticipated advanced visualization components like Maps, Flash based charts, Scorecards and KPIs. This workshop focuses on new features and infrastructure components for the BI practitioners who are familiar with either OBIEE 10g or previous BI releases. After taking this course, Oracle Business Intelligence 11g Advanced, you will gain insight into OBIEE11g technology, reporting solutions and new features. Workshop provides opportunities to practice with OBIEE11g environment as hands on activities. Participant will gain in-depth understanding of new architecture of OBIEE 11g, security mode, installation/configuration as well as reporting aspects like, new ROLAP/MOLAP style hierarchical browsing, new chart types, Action Framework and Advanced Visualization. If you are a Business Intelligence practitioners and familiar with BI10g - you cannot afford to miss this 3-day workshop. Register Now! PresentationsBusiness Intelligence EE (OBIEE) 11g: Advanced Workshop ·         OBIEE 11g Overview ·         OBIEE 11g Architecture and Infrastructure ·         OBIEE 11g Installation, Configuration and Monitoring ·         OBIEE11g Security Model and BI Components ·         OBIEE 11g Homepage Overview ·         New Visualizations: Master-Detail Events, Charts, Hierarchies ·         Reports Building with OBIEE 11g and Catalog Management ·         Spatial Integration, Action Framework, Scorecards ·         OBIEE 11g Dashboards ·         OBIEE Integration Options  Lab OutlineOracle Business Intelligence (OBIEE) 11g: Advanced Workshop The labs enable OBIEE Core functionality through hands-on activities are based on a Oracle VirtualBox image with software and training samples pre-installed. This Advanced course has few labs optional during the workshop to allow for students to practice them on their own. The primary purpose of the workshop is to provide expertise of 11g features and infrastructure changes from 10g. Labs will allow you to explore concepts to: ·         Have a clear understanding of the OBIEE 11g architecture ·         Have a clear understanding of the OBIEE differentiators ·         OBIEE11g Security Model ·         OBIEE11g Environment Management ·         Report Building with OBIEE11g ·         OBIEE11g Dashboard and Homepage Environment ·         New Visualization features ·         Management of Reports, Dashboards and BI Catalog Objects Audience ·         Business Intelligence Evangelist ·         Business Intelligence Application Developer or Consultant ·         Data Warehouse Developer ·         Enterprise Architects ·         Industry Solutions Architects Prerequisites ·         Experience and Understanding of OBIEE 10g is required. ·         Good understanding of data modeling for reporting purpose ·         Strong experience with database technologies preferred Equipment RequirementsThis workshop requires attendees to provide their own laptops. Attendee laptops must meet the following minimum hardware/software requirements: OBIEE 11g environments requires at least 3 GB of RAM (4GB Preferred), without which student will not be able to complete labs. This workshop has environment that includes VM Image and also a software components that students will install on their laptop for the labs. ·         Minimum 3GB RAM. 25GB free disk space ·         Internet Explorer 7 ·         VirtualBox (the latest version) ·         Downloadable from http://www.virtualbox.org ·         WINRAR or 7zip ·         Downloadable from http://www.win-rar.com/download.html ·         Downloadable from http://www.7zip.com/ Attendees will be given a VirtualBox image for Oraclee BI 11g Workshop containing the software along with required toolset, database and data sets for the labs. AgendaThis class duration is 3 Days9:00am: Sign-in and Technical Set up9:30am : Workshop Starts5:00pm : Workhop Ends LocalHotel Holiday Inn Express - Porto Salvo - Lisboa This class is Free. Register early to confirm a seat! Oracle BI Advanced 11g Hands-on Workshop - Schedule Register Now! January 11-13, 2011: Kista, Sweden January 18-20, 2011: Lisbon, Portugal March 1-3, 2011: Reading, Berkshire, UK March 15-17, 2011: Colombes, Paris, France March 29-31, 2011: Amsterdam, Netherlands Questions? For registration questions please send an email to [email protected]. Para outras informações, por favor contacte Claudia Costa, telf: 214235027 ou pelo email   

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  • SSAS Maestro Training in July 2012 #ssasmaestro #ssas

    - by Marco Russo (SQLBI)
    A few hours ago Chris Webb blogged about SSAS Maestro and I’d like to propagate the news, adding also some background info. SSAS Maestro is the premier certification on Analysis Services that selects the best experts in Analysis Services around the world. In 2011 Microsoft organized two rounds of training/exams for SSAS Maestros and up to now only 11 people from the first wave have been announced – around 10% of attendees of the course! In the next few days the new Maestros from the second round should be announced and this long process is caused by many factors that I’m going to explain. First, the course is just a step in the process. Before the course you receive a list of topics to study, including the slides of the course. During the course, students receive a lot of information that might not have been included in the slides and the best part of the course is class interaction. Students are expected to bring their experience to the table and comparing case studies, experiences and having long debates is an important part of the learning process. And it is also a part of the evaluation: good questions might be also more important than good answers! Finally, after the course, students have their homework and this may require one or two months to be completed. After that, a long (very long) evaluation process begins, taking into account homework, labs, participation… And for this reason the final evaluation may arrive months later after the course. We are going to improve and shorten this process with the next courses. The first wave of SSAS Maestro had been made by invitation only and now the program is opening, requiring a fee to participate in order to cover the cost of preparation, training and exam. The number of attendees will be limited and candidates will have to send their CV in order to be admitted to the course. Only experienced Analysis Services developers will be able to participate to this challenging program. So why you should do that? Well, only 10% of students passed the exam until now. So if you need 100% guarantee to pass the exam, you need to study a lot, before, during and after the course. But the course by itself is a precious opportunity to share experience, create networking and learn mission-critical enterprise-level best practices that it’s hard to find written on books. Oh, well, many existing white papers are a required reading *before* the course! The course is now 5 days long, and every day can be *very* long. We’ll have lectures and discussions in the morning and labs in the afternoon/evening. Plus some more lectures in one or two afternoons. A heavy part of the course is about performance optimization, capacity planning, monitoring. This edition will introduce also Tabular models, and don’t expect something you might find in the SSAS Tabular Workshop – only performance, scalability monitoring and optimization will be covered, knowing Analysis Services is a requirement just to be accepted! I and Chris Webb will be the teachers for this edition. The course is expensive. Applying for SSAS Maestro will cost around 7000€ plus taxes (reduced to 5000€ for students of a previous SSAS Maestro edition). And you will be locked in a training room for the large part of the week. So why you should do that? Well, as I said, this is a challenging course. You will not find the time to check your email – the content is just too much interesting to think you can be distracted by something else. Another good reason is that this course will take place in Italy. Well, the course will take place in the brand new Microsoft Innovation Campus, but in general we’ll be able to provide you hints to get great food and, if you are willing to attach one week-end to your trip, there are plenty of places to visit (and I’m not talking about the classic Rome-Florence-Venice) – you might really need to relax after such a week! Finally, the marking process after the course will be faster – we’d like to complete the evaluation within three months after the course, considering that 1-2 months might be required to complete the homework. If at this point you are not scared: registration will open in mid-April, but you can already write to [email protected] sending your CV/resume and a short description of your level of SSAS knowledge and experience. The selection process will start early and you may want to put your admission form on top of the FIFO queue!

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  • About Me

    - by Jeffrey West
    I’m new to blogging.  This is the second blog post that I have written, and before I go too much further I wanted the readers of my blog to know a bit more about me… Kid’s Stuff By trade, I am a programmer (or coder, developer, engineer, architect, etc).  I started programming when I was 12 years old.  When I was 7, we got our first ‘family’ computer – an Apple IIc.  It was great to play games on, and of course what else was a 7-year-old going to do with it.  I did have one problem with it, though.  When I put in my 5.25” floppy to play a game, sometimes, instead loading my game I would get a mysterious ‘]’ on the screen with a flashing cursor.  This, of course, was not my game.  Much like the standard ‘Microsoft fix’ is to reboot, back then you would take the floppy out, shake it, and restart the computer and pray for a different result. One day, I learned at school that I could topple my nemesis – the ‘]’ and flashing cursor – by typing ‘load’ and pressing enter.  Most of the time, this would load my game and then I would get to play.  Problem solved.  However, I began to wonder – what else can I make it do? When I was in 5th grade my dad got a bright idea to buy me a Tandy 1000HX.  He didn’t know what I was going to do with it, and neither did I.  Least of all, my mom wasn’t happy about buying a 5th grader a $1,000 computer.  Nonetheless, Over time, I learned how to write simple basic programs out of the back of my Math book: 10 x=5 20 y=6 30 PRINT x+y That was fun for all of about 5 minutes.  I needed more – more challenges, more things that I could make the computer do.  In order to quench this thirst my parents sent me to National Computer Camps in Connecticut.  It was one of the best experiences of my childhood, and I spent 3 weeks each summer after that learning BASIC, Pascal, Turbo C and some C++.  There weren’t many kids at the time who knew anything about computers, and lets just say my knowledge of and interest in computers didn’t score me many ‘cool’ points.  My experiences at NCC set me on the path that I find myself on now, and I am very thankful for the experience.  Real Life I have held various positions in the past at different levels within the IT layer cake.  I started out as a Software Developer for a startup in the Dallas, TX area building software for semiconductor testing statistical process control and sampling.  I was the second Java developer that was hired, and the ninth employee overall, so I got a great deal of experience developing software.  Since there weren’t that many people in the organization, I also got a lot of field experience which meant that if I screwed up the code, I got yelled at (figuratively) by both my boss AND the customer.  Fun Times!  What made it better was that I got to help run pilot programs in Taiwan, Singapore, Malaysia and Malta.  Getting yelled at in Taiwan is slightly less annoying that getting yelled at in Dallas… I spent the next 5 years at Accenture doing systems integration in the ‘SOA’ group.  I joined as a Consultant and left as a Senior Manager.  I started out writing code in WebLogic Integration and left after I wrapped up project where I led a team of 25 to develop the next generation of a digital media platform to deliver HD content in a digital format.  At Accenture, I had the pleasure of working with some truly amazing people – mentoring some and learning from many others – and on some incredible real-world IT projects.  Given my background with the BEA stack of products I was often called in to troubleshoot and tune WebLogic, ALBPM and ALSB installations and have logged many hours digging through thread dumps, running performance tests with SoapUI and decompiling Java classes we didn’t have the source for so I could see what was going on in the code. I am now a Senior Principal Product Manager at Oracle in the Application Grid practice.  The term ‘Application Grid’ refers to a collection of software and hardware products within Oracle that enables customers to build horizontally scalable systems.  This collection of products includes WebLogic, GlassFish, Coherence, Tuxedo and the JRockit/HotSpot JVMs (HotSprocket, maybe?).  Now, with the introduction of Exalogic it has grown to include hardware as well. Wrapping it up… I love technology and have a diverse background ranging from software development to HW and network architecture & tuning.  I have held certifications for being an Oracle Certified DBA, MSCE and Cisco Certified Network Professional (CCNP), among others and I have put those to great use over my career.  I am excited about programming & technology and I enjoy helping people learn and be successful.  If you are having challenges with WebLogic, BPM or Service Bus feel free to reach out to me and I’ll be happy to help as I have time. Thanks for stopping by!   --Jeff

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  • Must-see sessions at TCUK11

    - by Roger Hart
    Technical Communication UK is probably the best professional conference I've been to. Last year, I spoke there on content strategy, and this year I'll be co-hosting a workshop on embedded user assistance. Obviously, I'd love people to come along to that; but there are some other sessions I'd like to flag up for anybody thinking of attending. Tuesday 20th Sept - workshops This will be my first year at the pre-conference workshop day, and I'm massively glad that our workshop hasn't been scheduled along-side the one I'm really interested in. My picks: It looks like you're embedding user assistance. Would you like help? My colleague Dom and I are presenting this one. It's our paen to Clippy, to the brilliant idea he represented, and the crashing failure he was. Less precociously, we'll be teaching embedded user assistance, Red Gate style. Statistics without maths: acquiring, visualising and interpreting your data This doesn't need to do anything apart from what it says on the tin in order to be gold dust. But given the speakers, I suspect it will. A data-informed approach is a great asset to technical communications, so I'd recommend this session to anybody event faintly interested. The speakers here have a great track record of giving practical, accessible introductions to big topics. Go along. Wednesday 21st Sept - day one There's no real need to recommend the keynote for a conference, but I will just point out that this year it's Google's Patrick Hofmann. That's cool. You know what else is cool: Focus on the user, the rest follows An intro to modelling customer experience. This is a really exciting area for tech comms, and potentially touches on one of my personal hobby-horses: the convergence of technical communication and marketing. It's all part of delivering customer experience, and knowing what your users need lets you help them, sell to them, and delight them. Content strategy year 1: a tale from the trenches It's often been observed that content strategy is great at banging its own drum, but not so hot on compelling case studies. Here you go, folks. This is the presentation I'm most excited about so far. On a mission to communicate! Skype help their users communicate, but how do they communicate with them? I guess we'll find out. Then there's the stuff that I'm not too excited by, but you might just be. The standards geeks and agile freaks can get together in a presentation on the forthcoming ISO standards for agile authoring. Plus, there's a session on VBA for tech comms. I do have one gripe about day 1. The other big UK tech comms conference, UA Europe, have - I think - netted the more interesting presentation from Ellis Pratt. While I have no doubt that his TCUK case study on producing risk assessments will be useful, I'd far rather go to his talk on game theory for tech comms. Hopefully UA Europe will record it. Thursday 22nd Sept - day two Day two has a couple of slots yet to be confirmed. The rumour is that one of them will be the brilliant "Questions and rants" session from last year. I hope so. It's not ranting, but I'll be going to: RTFMobile: beyond stating the obvious Ultan O'Broin is an engaging speaker with a lot to say, and mobile is one of the most interesting and challenging new areas for tech comms. Even if this weren't a research-based presentation from a company with buckets of technology experience, I'd be going. It is, and you should too. Pattern recognition for technical communicators One of the best things about TCUK is the tendency to include sessions that tackle the theoretical and bring them towards the practical. Kai and Chris delivered cracking and well-received talks last year, and I'm looking forward to seeing what they've got for us on some of the conceptual underpinning of technical communication. Developing an interactive non-text learning programme Annoyingly, this clashes with Pattern Recognition, so I hope at least one of the streams is recorded again this year. The idea of communicating complex information without words us fascinating and this sounds like a great example of this year's third stream: "anything but text". For the localization and DITA crowds, there's rich pickings on day two, though I'm not sure how many of those sessions I'm interested in. In the 13:00 - 13:40 slot, there's an interesting clash between Linda Urban on re-use and training content, and a piece on minimalism I'm sorely tempted by. That's my pick of #TCUK11. I'll be doing a round-up blog after the event, and probably talking a bit more about it beforehand. I'm also reliably assured that there are still plenty of tickets.

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  • Global Perspective: Oracle AppAdvantage Does its Stage Debut in the UK

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Global Perspective is a monthly series that brings experiences, business needs and real-world use cases from regions across the globe. This month’s feature is a follow-up from last month’s Global Perspective note from a well known ACE Director based in EMEA. My first contribution to this blog was before Oracle Open World and I was quite excited about where this initiative would take me in my understanding of the value of Oracle Fusion Middleware. Rimi Bewtra from the Oracle AppAdvantage team came as promised to the Oracle ACE Director briefings and explained what this initiative was all about and I then asked the directors to take part in the new survey. The story was really well received and then at the SOA advisory board that many of these ACE Directors already take part in there was a further discussion on how this initiative will help customers understand the benefits of adoption. A few days later Rick Beers launched the program at a lunch of invited customer executives which included one from Pella who talked about their projects (a quick recap on that here). I wasn’t able to stay for the whole event but what really interested me was that these executives who understood the technology but where looking for how they could use them to drive their businesses. Lots of ideas were bubbling up in my head about how we can use this in user groups to help our members, and the timing was fantastic as just three weeks later we had UKOUG_Apps13, our flagship Applications conference in the UK. We had independently working with Oracle marketing in the UK on an initiative called Apps Transformation to help our members look beyond just the application they use today. We have had a Fusion community page but felt the options open are now much wider than Fusion Applications, there are acquired applications, social, mobility and of course the underlying technology, Oracle Fusion Middleware. I was really pleased to be allowed to give the Oracle AppAdvantage story as a session in our conference and we are planning a special Apps Transformation event in March where I hope the Oracle AppAdvantage team will take part and we will have the results of the survey to discuss. But, life also came full circle for me. In my first post, I talked about Andrew Sutherland and his original theory that Oracle Fusion Middleware adoption had technical drivers. Well, Andrew was a speaker at our event and he gave a potted, tech-talk free update on Oracle Open World. Andrew talked about the Prevailing Technology Winds, and what is driving this today and he talked about that in the past it was the move from simply automating processes (ERP etc), through the altering of those processes (SOA) and onto consolidation. The next drivers are around the need to predict, both faster and more accurately; how to better exploit the information that we have available. He went on to talk about The Nexus of Forces: Social, Mobile, Cloud and Information – harnessing these forces of change with Oracle technology. Gartner really likes this concept and if you want to know more you can get their paper here. All this has made me think, and I hope it will make you too. Technology can help us drive our businesses better and understanding your needs can be the first step on your journey, which was the theme of our event in the UK. I spoke to a number of the delegates and I hope to share some of their stories in later posts. If you have a story to share, the survey is at: https://www.surveymonkey.com/s/P335DD3 About the Author: Debra Lilley, Fujitsu Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director. Debra has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Leader and then Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts Editor’s Note: Debra has kindly agreed to share her musings and experience in a monthly column on the Fusion Middleware blog so do stay tuned…

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  • Welcome to the ISV Migration Center (IMC) Team blog

    - by lukasz.romaszewski(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Welcome to the ISV Migration Center (IMC) Team blog.The IMC is a a team of senior Oracle technical consultants who's aim is to enable partners to rapidly and successfully adopt and implement Oracle's latest technology.  The IMC consultants are trained and equipped to deliver leading-edge, enterprise-quality technology solutions. This blog has been created to serve as an  information exchange platform on Oracle Fusion Middleware and Database products so you will find how-tos, articles, demos and other technical resources.  We will also publish our upcoming workshops, webcasts and seminars so make sure you check it regularly to get the latest updates.   Here's our team:Lukasz Romaszewski Java & middleware specialist, 8 years experience in architecting, developing and supporting enterprise solutions based on J2EE and Oracle Database technology. At Oracle from April 2008, working as an IMC Migration Consultant in Oracle Partner Hub in Cracow, Poland. Helping Oracle Partners in migrating their solutions to the latest Oracle Fusion Middleware stack, running hands-on migration workshops and seminars across Europe. Experienced in the following areas and products Oracle Weblogic Application Server 11gApplication Development Framework (ADF)Oracle SOA Suite 11gOracle Forms 6i, 10g and 11gOracle Database (PL/SQL, AQ, XML DB)Java EE 5.0 based architecture Murat Teksoz Oracle DB and DB options - Oracle Linux- Apex- Oracle Business intelligence specilist, 13 years experince in Database managment, Performans Tuning, Diagnosting ,Installation and Configurationg database, Database Security, High Avalibility and Disaster Recovery solutions. Working at Oracle IMC Istanbul from September 2008, delivering partner workshops and seminars in Europe and Central Asia. Experienced in the following areas and products Oracle 9i,10g,11g Database SolutionsOracle Partitioning, Total Recall Advantage compressingOracle High Avalability Solutions - Real Application ClusterOracle Disaster Recovery Solutions - Oracle DataguardOracle Grid ControlOracle LinuxOracle Business intelligence solutions - Oracle Bi 10g-11gMigration Tools (Sqldeveloper) - Migrate from SqlServer,Mysql,Sysbase,Db2 to Oracle DatabaseOracle APEX (Application Express Tool) Vadim Melnikov Oracle Database specialist with DB Options, Linux and virtualization skills. Vadim has more than 8 years experience with Oracle products and is now working as Database consultant in Oracle IMC Moscow as employee of FORS Development center, Russian Oracle Platinum partner. Helping Oracle Partners to migrate solutions to Oracle from other platforms and adopt new oracle technologies, running workshops and seminars. Experienced in the following areas and products Oracle Database 9i,10g,11g Database Solutions (SQL, PL/SQL, Installing, Configuring, Performance Tuning, Diagnosting, Database management)Oracle DB options (Partitioning, Total Recall, Advanced compression)Oracle Enterprise ManagerOracle Enterprise LinuxOracle VM 2 for x86Migration to Oracle DatabaseOracle Application Express Gokhan Gungor Java (J2EE) Lead Developer and Architect. Designed and Developed Web Applications, Middleware Systems/Services, Desktop Applications and Back-end Tools/Services using Java, WebLogic Server, JBoss and Open Source Frameworks. Joined Oracle in 2010 as Fussion middleware consultant in Istanbul IMC , responsible for running migration and adoption workshops and seminars covering Java technology, ADF, WebLogic and SOA and providing technical consultancy for migration projects. Experienced in the following areas and products Oracle WebLogic ServerApplication Development Framework (ADF)JDeveloperJava EE (EJB, JMS, Servlet, JSP, JSF, JavaMail, JTA, JAAS, JSTL, JAXB)Java SE (JavaBeans, JDBC, XML, XSL, RMI, JNDI, JAXP)Oracle Database 10g,11g Dmitry Nefedkin Oracle Middleware & Java specialist, 7+ years experience in developing, designing enterprise solutions based on Oracle Database and Middleware, developing Oracle e-Business Suite customizations, designing integration architecture within the companies . Joined Oracle team in October 2010 as IMC FMW Consultant in Oracle Alliances & Channels in Moscow, Russia. Experienced in the following areas and products Oracle Weblogic Application Server 11gOracle Service Bus 11gOracle SOA Suite 10g (BPEL PM, ESB, OWSM)Oracle Application Server 10gOracle Forms 6i and 9iOracle BI PublisherOracle ADF 10gOracle Database (SQL tuning, PL/SQL, AQ, Streams)Java EE 5 developmentCheck out our web site as well: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} http://www.oracle.com/partners/en/most-popular-resources/027930

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  • Where Facebook Stands Heading Into 2013

    - by Mike Stiles
    In our last blog, we looked at how Twitter is positioned heading into 2013. Now it’s time to take a similar look at Facebook. 2012, for a time at least, seemed to be the era of Facebook-bashing. Between a far-from-smooth IPO, subsequent stock price declines, and anxiety over privacy, the top social network became a target for comedians, politicians, business journalists, and of course those who were prone to Facebook-bash even in the best of times. But amidst the “this is the end of Facebook” headlines, the company kept experimenting, kept testing, kept innovating, and pressing forward, committed as always to the user experience, while concurrently addressing monetization with greater urgency. Facebook enters 2013 with over 1 billion users around the world. Usage grew 41% in Brazil, Russia, Japan, South Korea and India in 2012. In the Middle East and North Africa, an average 21 new signups happen per minute. Engagement and time spent on the site would impress the harshest of critics. Facebook, while not bulletproof, has become such an integrated daily force in users’ lives, it’s getting hard to imagine any future mass rejection. You want to see a company recognizing weaknesses and shoring them up. Mobile was a weakness in 2012 as Facebook was one of many caught by surprise at the speed of user migration to mobile. But new mobile interfaces, better mobile ads, speed upgrades, standalone Messenger and Pages mobile apps, and the big dollar acquisition of Instagram, were a few indicators Facebook won’t play catch-up any more than it has to. As a user, the cool thing about Facebook is, it knows you. The uncool thing about Facebook is, it knows you. The company’s walking a delicate line between the public’s competing desires for customized experiences and privacy. While the company’s working to make privacy options clearer and easier, Facebook’s Paul Adams says data aggregation can move from acting on what a user is engaging with at the moment to a more holistic view of what they’re likely to want at any given time. To help learn about you, there’s Open Graph. Embedded through diverse partnerships, the idea is to surface what you’re doing and what you care about, and help you discover things via your friends’ activities. Facebook’s Director of Engineering, Mike Vernal, says building mobile social apps connected to Facebook in such ways is the next wave of big innovation. Expect to see that fostered in 2013. The Facebook site experience is always evolving. Some users like that about Facebook, others can’t wait to complain about it…on Facebook. The Facebook focal point, the News Feed, is not sacred and is seeing plenty of experimentation with the insertion of modules. From upcoming concerts, events, suggested Pages you might like, to aggregated “most shared” content from social reader apps, plenty could start popping up between those pictures of what your friends had for lunch.  As for which friends’ lunches you see, that’s a function of the mythic EdgeRank…which is also tinkered with. When Facebook changed it in September, Page admins saw reach go down and the high anxiety set in quickly. Engagement, however, held steady. The adjustment was about relevancy over reach. (And oh yeah, reach was something that could be charged for). Facebook wants users to see what they’re most likely to like, based on past usage and interactions. Adding to the “cream must rise to the top” philosophy, they’re now even trying out ordering post comments based on the engagement the comments get. Boy, it’s getting competitive out there for a social engager. Facebook has to make $$$. To do that, they must offer attractive vehicles to marketers. There are a myriad of ad units. But a key Facebook marketing concept is the Sponsored Story. It’s key because it encourages content that’s good, relevant, and performs well organically. If it is, marketing dollars can amplify it and extend its reach. Brands can expect the rollout of a search product and an ad network. That’s a big deal. It takes, as Open Graph does, the power of Facebook’s user data and carries it beyond the Facebook environment into the digital world at large. No one could target like Facebook can, and some analysts think it could double their roughly $5 billion revenue stream. As every potential revenue nook and cranny is explored, there are the users themselves. In addition to Gifts, Facebook thinks users might pay a few bucks to promote their own posts so more of their friends will see them. There’s also word classifieds could be purchased in News Feeds, though they won’t be called classifieds. And that’s where Facebook stands; a wildly popular destination, a part of our culture, with ever increasing functionalities, the biggest of big data, revenue strategies that appeal to marketers without souring the user experience, new challenges as a now public company, ongoing privacy concerns, and innovations that carry Facebook far beyond its own borders. Anyone care to write a “this is the end of Facebook” headline? @mikestilesPhoto via stock.schng

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  • Your Next IT Job

    - by BuckWoody
    Some data professionals have worked (and plan to work) in the same place for a long time. In organizations large and small, the turnover rate just isn’t that high. This has not been my experience. About every 3-5 years I’ve changed either roles or companies. That might be due to the IT environment or my personality (or a mix of the two), but the point is that I’ve had many roles and worked for many companies large and small throughout my 27+ years in IT. At one point this might have been a detriment – a prospective employer looks at the resume and says “it seems you’ve moved around quite a bit.” But I haven’t found that to be the case all the time –in fact, in some cases the variety of jobs I’ve held has been an asset because I’ve seen what works (and doesn’t) in other environments, which can save time and money. So if you’re in the first camp – great! Stay where you are, and continue doing the work you love. but if you’re in the second, then this post might be useful. If you are planning on making a change, or perhaps you’ve hit a wall at your current location, you might start looking around for a better paying job – and there’s nothing wrong with that. We all try to make our lives better, and for some that involves more money. Money, however, isn’t always the primary motivator. I’ve gone to another job that doesn’t have as many benefits or has the same salary as the current job I’m working to gain more experience, get a better work/life balance and so on. It’s a mix of factors that only you know about. So I thought I would lay out a few advantages and disadvantages in the shops I’ve worked at. This post isn’t aimed at a single employer, but represents a mix of what I’ve experienced, and of course the opinions here are my own. You will most certainly have a different take – if so, please post a response! I also won’t mention a specific industry – I’ve worked everywhere from medical firms, legal offices, retail, billing centers, manufacturing, government, even to NASA. I’m focusing here mostly on size and composition. And I’m making some very broad generalizations here – I am fully aware that a small company might have great benefits and a large company might allow a lot of role flexibility.  your mileage may vary – and again, post those comments! Small Company To me a “small company” means around 100 people or less – sometimes a lot less. These can be really fun, frustrating places to to work. Advantages: a great deal of flexibility, a wide range of roles (often at the same time), a large degree of responsibility, immediate feedback, close relationships with co-workers, work directly with your customer. Disadvantages: Too much responsibility, little work/life balance, immature political structure, few (if any) benefits. If the business is family-owned, they can easily violate work/life boundaries. Medium Size company In my experience the next size company I would work for involves from a few hundred people to around five thousand. Advantages: Good mobility – fairly easy to get promoted, acceptable benefits, more defined responsibilities, better work/life balance, balanced load for expertise, but still the organizational structure is fairly simple to understand. Disadvantages: Pay is not always highest, rapid changes in structure as the organization grows, transient workforce. You may not be given the opportunity to work with another technology if someone already “owns” it. Politics are painful at this level as people try to learn how to do it. Large Company When you get into the tens of thousands of folks employed around the world, you’re in a large company. Advantages: Lots of room to move around – sometimes you can work (as I have) multiple jobs through the years and yet stay at the same company, building time for benefits, very defined roles, trained managers (yes, I know some of them are still awful – trust me – I DO know that), higher-end benefits, long careers possible, discounts at retailers and other “soft” benefits, prestige. For some, a higher level of politics (done professionally) is a good thing. Disadvantages: You could become another faceless name in the crowd, might not allow a great deal of flexibility,  large organizational changes might take away any control you have of your career. I’ve also seen large layoffs happen, and good people get let go while “dead weight” is retained. For some, a higher level of politics is distasteful. So what are your experiences? Share with the group! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Oracle Romania Summer School

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 What would you say about a Summer School within a corporation where you can learn, play and practice? You might think that this is something usually uncommon for a company and you would be right. However, Oracle’s main value being innovation, we came up with a new project for Romanian students and graduates. We organised Oracle Summer School , offering them the opportunity to develop their soft skills and gain valuable business knowledge and exposure. How was Oracle Summer School programme organised? We focused on students and graduates’ needs and combined business experience with training and practice. The twenty four participants had different backgrounds, being interested in Software, Hardware, Finance, Marketing or other areas. The programme fulfilled each of these needs, bringing them in contact with Specialists and Managers. The first two weeks were dedicated to the company visits, business presentations and networking. The participants got an insight about employees’ activities and projects. Storytelling was also part of the program and people from different departments spent a couple of hours with the participants, sharing their experiences, knowledge and interesting stories. The Recruitment team delivered a training about the job interview skills in order to make the participants feel better prepared for a Recruitment process. The second module consisted of two weeks of Soft Skills trainings delivered by professional trainers from different departments. The participants gained useful insight on the competencies required within a business environment. The evenings were dedicated to social activities and it not very long until they started feel part of a team. The third module will take place at the end of September and will put the participants in contact with senior people from the business who will become their Mentors. What do the participants say about Oracle Summer School? “ As a fresh computer science graduate, Oracle Summer School gave me the opportunity of finding what are the technical and nontechnical skills required in a large multinational company. It was a great way of seeing how the theoretical knowledge I received during college is applied in real-life scenarios and what skills I still need to develop. “  (Cosmin Radu) “ When arriving at Oracle I had high expectations, but did not know exactly what was going to unfold because of the program's lack of precedence. Right after the first day, my feedback outgrew the initial forecast and the following weeks continued to build upon it. I had the pleasure to acquaint with brilliant people. The program was outlined on various profiles, delivering a comprehensive experience. It was very engaging, informative and nevertheless fun. “ (Vlad Manciu) „ Oracle Summer School is by far the best summer school that I have ever attended. For me it has been a great experience so far, because I’ve learned not only how to use soft skills in a corporate environment, but I’ve learned a great deal about myself as well. However, the most valuable asset of this 3-week period were the people that I’ve met: great individuals and great professionals, whom I really grew fond of.” (Alexandru Purcarea) “Applying to Oracle Summer School has been the best decision I took in regard to how to spend my summer holiday. I had the chance to do job shadowing at some of the departments I was interested in and I attended great trainings on various subjects such as time management and emotional intelligence. Moreover, I made friends with the other participants and we enjoyed going out together after “classes”.(Andreea Tudor) If you are interested in joining our team and attending our events please follow us on https://campus.oracle.com/campus/HR/emea_main.html /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Think before you animate

    - by David Paquette
    Animations are becoming more and more common in our applications.  With technologies like WPF, Silverlight and jQuery, animations are becoming easier for developers to use (and abuse).  When used properly, animation can augment the user experience.  When used improperly, animation can degrade the user experience.  Sometimes, the differences can be very subtle. I have recently made use of animations in a few projects and I very quickly realized how easy it is to abuse animation techniques.  Here are a few things I have learned along the way. 1) Don’t animate for the sake of animating We’ve all seen the PowerPoint slides with annoying slide transitions that animate 20 different ways.  It’s distracting and tacky.  The same holds true for your application.  While animations are fun and becoming easy to implement, resist the urge to use the technology just because you think the technology is amazing.   2) Animations should (and do) have meaning I recently built a simple Windows Phone 7 (WP7) application, Steeped (download it here).  The application has 2 pages.  The first page lists a number of tea types.  When the user taps on one of the tea types, the application navigates to the second page with information about that tea type and some options for the user to choose from.       One of the last things I did before submitting Steeped to the marketplace was add a page transition between the 2 pages.  I choose the Slide / Fade Out transition.  When the user selects a tea type, the main page slides to the left and fades out.  At the same time, the details page slides in from the right and fades in.  I tested it and thought it looked great so I submitted the app.  A few days later, I asked a friend to try the app.  He selected a tea type, and I was a little surprised by how he used the app.  When he wanted to navigate back to the main page, instead of pressing the back button on the phone, he tried to use a swiping gesture.  Of course, the swiping gesture did nothing because I had not implemented that feature.  After thinking about it for a while, I realized that the page transition I had chosen implied a particular behaviour.  As a user, if an action I perform causes an item (in this case the page) to move, then my expectation is that I should be able to move it back.  I have since added logic to handle the swipe gesture and I think the app flows much better now. When using animation, it pays to ask yourself:  What story does this animation tell my users?   3) Watch the replay Some animations might seem great initially but can get annoying over time.  When you use an animation in your application, make sure you try using it over and over again to make sure it doesn’t get annoying.  When I add an animation, I try watch it at least 25 times in a row.  After watching the animation repeatedly, I can make a more informed decision whether or not I should keep the animation.  Often, I end up shortening the length of the animations.   4) Don’t get in the users way An animation should never slow the user down.  When implemented properly, an animation can give a perceived bump in performance.  A good example of this is a the page transitions in most of the built in apps on WP7.  Obviously, these page animations don’t make the phone any faster, but they do provide a more responsive user experience.  Why?  Because most of the animations begin as soon as the user has performed some action.  The destination page might not be fully loaded yet, but the system responded immediately to user action, giving the impression that the system is more responsive.  If the user did not see anything happen until after the destination page was fully loaded, the application would feel clumsy and slow.  Also, it is important to make sure the animation does not degrade the performance (or perceived performance) of the application.   Jut a few things to consider when using animations.  As is the case with many technologies, we often learn how to misuse it before we learn how to use it effectively.

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  • Seizing the Moment with Mobility

    - by Divya Malik
    Empowering people to work where they want to work is becoming more critical now with the consumerisation of technology. Employees are bringing their own devices to the workplace and expecting to be productive wherever they are. Sales people welcome the ability to run their critical business applications where they can be most effective which is typically on the road and when they are still with the customer. Oracle has invested many years of research in understanding customer's Mobile requirements. “The keys to building the best user experience were building in a lot of flexibility in ways to support sales, and being useful,” said Arin Bhowmick, Director, CRM, for the Applications UX team. “We did that by talking to and analyzing the needs of a lot of people in different roles.” The team studied real-life sales teams. “We wanted to study salespeople in context with their work,” Bhowmick said. “We studied all user types in the CRM world because we wanted to build a user interface and user experience that would cater to sales representatives, marketing managers, sales managers, and more. Not only did we do studies in our labs, but also we did studies in the field and in mobile environments because salespeople are always on the go.” Here is a recent post from Hernan Capdevila, Vice President, Oracle Fusion Apps which was featured on the Oracle Applications Blog.  Mobile devices are forcing a paradigm shift in the workplace – they’re changing the way businesses can do business and the type of cultures they can nurture. As our customers talk about their mobile needs, we hear them saying they want instant-on access to enterprise data so workers can be more effective at their jobs anywhere, anytime. They also are interested in being more cost effective from an IT point of view. The mobile revolution – with the idea of BYOD (bring your own device) – has added an interesting dynamic because previously IT was driving the employee device strategy and ecosystem. That's been turned on its head with the consumerization of IT. Now employees are figuring out how to use their personal devices for work purposes and IT has to figure out how to adapt. Blurring the Lines between Work and Personal Life My vision of where businesses will be five years from now is that our work lives and personal lives will be more interwoven together. In turn, enterprises will have to determine how to make employees’ work lives fit more into the fabric of their personal lives. And personal devices like smartphones are going to drive significant business value because they let us accomplish things very incrementally. I can be sitting on a train or in a taxi and be productive. At the end of any meeting, I can capture ideas and tasks or follow up with people in real time. Mobile devices enable this notion of seizing the moment – capitalizing on opportunities that might otherwise have slipped away because we're not connected. For the industry shapers out there, this is game changing. The lean and agile workforce is definitely the future. This notion of the board sitting down with the executive team to lay out strategic objectives for a three- to five-year plan, bringing in HR to determine how they're going to staff the strategic activities, kicking off the execution, and then revisiting the plan in three to five years to create another three- to five-year plan is yesterday's model. Businesses that continue to approach innovating in that way are in the dinosaur age. Today it's about incremental planning and incremental execution, which requires a lot of cohesion and synthesis within the workforce. There needs to be this interweaving notion within the workforce about how ideas cascade down, how people engage, how they stay connected, and how insights are shared. How to Survive and Thrive in Today’s Marketplace The notion of Facebook isn’t new. We lived it pre-Internet days with America Online and Prodigy – Facebook is just the renaissance of these services in a more viral and pervasive way. And given the trajectory of the consumerization of IT with people bringing their personal tooling to work, the enterprise has no option but to adapt. The sooner that businesses realize this from a top-down point of view the sooner that they will be able to really drive significant innovation and adapt to the marketplace. There are a small number of companies right now (I think it's closer to 20% rather than 80%, but the number is expanding) that are able to really innovate in this incremental marketplace. So from a competitive point of view, there's no choice but to be social and stay connected. By far the majority of users on Facebook and LinkedIn are mobile users – people on iPhones, smartphones, Android phones, and tablets. It's not the couch people, right? It's the on-the-go people – those people at the coffee shops. Usually when you're sitting at your desk on a big desktop computer, typically you have better things to do than to be on Facebook. This is a topic I'm extremely passionate about because I think mobile devices are game changing. Mobility delivers significant value to businesses – it also brings dramatic simplification from a functional point of view and transforms our work life experience. Hernan Capdevila Vice President, Oracle Applications Development

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  • Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) is Available Now !

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Oracle today announced the availability of Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2). It is now available for download on OTN on ALL platforms. This is the first major release since the launch of Enterprise Manager 12c in October of 2011. This is the first time when Enterprise Manager release is available on all platforms simultaneously. This is primarily a stability release which incorporates many of issues and feedback reported by early adopters. In addition, this release contains many new features and enhancements in areas across the board. New Capabilities and Features Enhanced management capabilities for enterprise private clouds: Introduces new capabilities to allow customers to build and manage a Java Platform-as-a-Service (PaaS) cloud based on Oracle Weblogic Server. The new capabilities include guided set up of PaaS Cloud, self-service provisioning, automatic scale out and metering and chargeback. Enhanced lifecycle management capabilities for Oracle WebLogic Server environments: Combining in-context multiple domain, patching and configuration file synchronizations. Integrated Hardware-Software management for Oracle Exalogic Elastic Cloud through features such as rack schematics visualization and integrated monitoring of all hardware and software components. The latest management capabilities for business-critical applications include: Business Application Management: A new Business Application (BA) target type and dashboard with flexible definitions provides a logical view of an application’s business transactions, end-user experiences and the cloud infrastructure the monitored application is running on. Enhanced User Experience Reporting: Oracle Real User Experience Insight has been enhanced to provide reporting capabilities on client-side issues for applications running in the cloud and has been more tightly coupled with Oracle Business Transaction Management to help ensure that real-time user experience and transaction tracing data is provided to users in context. Several key improvements address ease of administration, reporting and extensibility for massively scalable cloud environments including dynamic groups, self-updateable monitoring templates, bulk operations against many events, etc. New and Revised Plug-Ins: Several plug-Ins have been updated as a part of this release resulting in either new versions or revisions. Revised plug-ins contain only bug-fixes and while new plug-ins incorporate both bug fixes as well as new functionality. Plug-In Name Version Enterprise Manager for Oracle Database 12.1.0.2 (revision) Enterprise Manager for Oracle Fusion Middleware 12.1.0.3 (new) Enterprise Manager for Chargeback and Capacity Planning 12.1.0.3 (new) Enterprise Manager for Oracle Fusion Applications 12.1.0.3 (new) Enterprise Manager for Oracle Virtualization 12.1.0.3 (new) Enterprise Manager for Oracle Exadata 12.1.0.3 (new) Enterprise Manager for Oracle Cloud 12.1.0.4 (new) Installation and Upgrade: All major platforms have been released simultaneously (Linux 32 / 64 bit, Solaris (SPARC), Solaris x86-64, IBM AIX 64-bit, and Windows x86-64 (64-bit) ) Enterprise Manager 12.1.0.2 is a complete release that includes both the EM OMS and Agent versions of 12.1.0.2. Installation options available with EM 12.1.0.2: User can do fresh Install or an upgrade from versions EM 10.2.0.5, 11.1, or 12.1.0.2 ( Bundle Patch 1 not mandatory). Upgrading to EM 12.1.0.2 from EM 12.1.0.1 is not a patch application (similar to Bundle Patch 1) but is achieved through a 1-system upgrade. Documentation: Oracle Enterprise Manager Cloud Control Introduction Document provides a broad overview of capabilities and highlights"What's New" in EM 12.1.0.2. All updated Oracle Enterprise Manager documentation can be found on OTN Upgrade Guide Please feel free to ask questions related to the new Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) at the Oracle Enterprise Manager Forum . You could also share your feedback at twitter  using hash tag #em12c or at Facebook . Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Managing Your First SharePoint Project or Team

    - by Mark Rackley
    (*editor’s note* If you have proper SharePoint Training, know the difference between a site and a site collection, and have the utmost respect for the knowledge of your SharePoint team skip this blog and go directly to meetdux.com, do not pass go, do not collect $200… otherwise, please proceed) Dear Mr. or Mrs. I-know-nothing-about-SharePoint-but-hey,-I-have-manager-in-my-title-so-I’ll-tell-you-how-to-your-job, Thank you so much for joining the Acme corporation. We appreciate your eagerness and willingness to jump in and help us accomplish all of our goals here at acme (these roadrunner rockets don’t make themselves). You may have noticed that we have this thing called SharePoint lying around and we have invested some time in money to make it not a complete piece of garbage. So, I thought I’d give you some pointers to help make your stay here enjoyable and productive. Yeah… you don’t really know SharePoint Just because you had a mysite at your last organization or had a SharePoint 2003 team site does NOT mean you comprehend the vastness that is SharePoint. You don’t know what’s going on behind the scenes. You don’t know what should and should not be done. No, we CAN’T just query the SQL database directly. Yes, it really does take that long. No, we can’t do that out-of-the-box. Your experience doesn’t mean as much as you think it means… Yes, I’m aware that you co-created the internet with Al Gore and have been managing projects since I was blowing up GI Joe figures with firecrackers, however SharePoint is not like anything you have worked with before from a management perspective. Please don’t tell us the proper way to do our job or tell us how “you” would do it, and PLEASE don’t utter the words “I used to do some .NET development so let me know if you get stuck and need some guidance.” It MAY be possible for a incredible project manager to manage a SharePoint project and not understand the technology, but if you force your ideas on us or treat us like we don’t really know what we’re doing then you will prove yourself to NOT be one of those types. Oh no you didn’t… Please don’t tell us how you can bring in a group of guys of Kazakhstan to do the project for $20/hr. There are many companies out there who can do some really crappy SharePoint work and we don’t want to be stuck maintaining their junk. Do you know what it means to deploy a solution? Neither do some of those companies out there. However, there are are few AWESOME consulting firms out there but $150/hr is cheap for these guys. Believe me, it’s worth it though. You get what you pay for! Show us some respect We truly do appreciate and value your opinion and experience, but when we tell you something is different in SharePoint don’t be condescending and dismiss OUR experience and opinions. We have spent a lot of time and energy learning a very complicated technology that can open up a world of possibilities when used properly. We just want to make sure it is used properly. It’s not the same as .NET development. It’s not like a regular web application. There’s more going on behind the scenes than you can possibly fathom. Have a little faith in us please and listen when we talk. You may actually learn a thing or two. Take some time to learn the technology There is hope… you don’t have to be totally worthless. Take some time to learn SharePoint. Learn what it is and what it can do. Invest some time in learning our SharePoint environment. What’s our logical architecture and taxonomy? What governance do we have in place? If you just thought “huh?” then yes, I’m talking to you. Sincerely, Your SharePoint Team (This rant is not pointed at any particular organization or person. If you think it’s about you, you are wrong. This is just a general rant based upon things people have told me and things I’ve seen. If you don’t think it applies to you, please move on. If you think you might be guilty of handling your SharePoint team the wrong way, then just please listen, learn, and have a little faith in your team. You all have the same goal in mind. Also, take the time to learn something about SharePoint, you will all be less frustrated with each other.)

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  • Vendors: Partners or Salespeople?

    - by BuckWoody
    I got a great e-mail from a friend that asked about how he could foster a better relationship with his vendors. So many times when you work with a vendor it’s more of a used-car sales experience than a partnership – but you can actually make your vendor more of a partner, as long as you both set some ground-rules at the start. Sit down with your vendor, and have a heart-to-heart talk with them, explain that they won’t win every time, but that you’re willing to work with them in an honest way on both sides. Here’s the advice I sent him verbatim. I hope this post generates lots of comments from both customers and vendors. I don’t expect that you’ve had a great experience with your Microsoft reps, but I happen to work with some of the best sales teams in the business, and our clients tell us that all the time. “The key to this relationship is to keep the audience really small. Ideally there should be one person from your side that is responsible for the relationship, and one from the vendor’s side. Each responsible person should have the authority to make decisions, and to bring in other folks as needed for a given topic, project or decision.   For Microsoft, this is called an “Account Manager” – they aren’t technical, they aren’t sales. They “own” a relationship with a company. They learn what the company does, who does it, and how. They are responsible to understand what the challenges in your company are. While they don’t know the bits and bytes of everything we sell, they know what each thing does, and who to talk to about it. I get a call from an Account Manager every week that has pre-digested an issue at an organization and says to me: “I need you to set up an architectural meeting with their technical staff to get a better read on how we can help with problem X.” I do that and then report back to the Account Manager what we learned.  All through this process there’s the atmosphere of a “team”, not a “sales opportunity” per se. I’ve even recommended that the firm use a rival product, and I’ve never gotten push-back on that decision from my Account Managers.   But that brings up an interesting point. Someone pays an Account Manager and pays me. They expect something in return. At some point, you have to buy something. Not every time, not every situation – sometimes it’s just helping you with what you already bought from us. But the point is that you can’t expect lots of love and never spend any money. That’s the way business works.   Finally, don’t view the vendor as someone with their hand in your pocket – somebody that’s just trying to sell you something and doesn’t care if they ever see you again – unless they deserve it. There are plenty of “love them and leave them” companies out there, and you may have even had this experience with us, but that isn’t the case in the firms I work with. In fact, my customers get a questionnaire that asks them that exact question. “How many times have you seen your account team? Did you like your interaction with them? Can they do better?” My raises, performance reviews and general standing in my group are based on the answers the company gives.  Ask your vendor if they measure their sales and support teams this way – if not, seek another vendor to partner with.   Partnering with someone is a big deal. It involves time and effort on your part, and on the vendor’s part. If either of you isn’t pulling your weight, it just won’t work. You have every right to expect them to treat you as a partner, and they have the same right for your side.” Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Lessons learnt in implementing Scrum in a Large Organization that has traditional values

    - by MarkPearl
    I recently had the experience of being involved in a “test” scrum implementation in a large organization that was used to a traditional project management approach. Here are some lessons that I learnt from it. Don’t let the Project Manager be the Product Owner First lesson learnt is to identify the correct product owner – in this instance the product manager assumed the role of the product owner which was a mistake. The product owner is the one who has the most to loose if the project fails. With a methodology that advocates removing the role of the project manager from the process then it is not in the interests of the person who is employed as a project manager to be the product owner – in fact they have the most to gain should the project fail. Know the time commitments of team members to the Project Second lesson learnt is to get a firm time commitment of the members on a team for the sprint and to hold them to it. In this project instance many of the issues we faced were with team members having to double up on supporting existing projects/systems and the scrum project. In many situations they just didn’t get round to doing any work on the scrum project for several days while they tried to meet other commitments. Initially this was not made transparent to the team – in stand up team members would say that had done some work but would be very vague on how much time they had actually spent using the blackhole of their other legacy projects as an excuse – putting up a time burn down chart made time allocations transparent and easy to hold the team to. In addition, how can you plan for a sprint without knowing the actual time available of the members – when I mean actual time, the exercise of getting them to go through all their appointments and lunch times and breaks and removing them from their time commitment helps get you to a realistic time that they can dedicate. Make sure you meet your minimum team sizes In a recent post I wrote about the difference between a partnership and a team. If you are going to do scrum in a large organization make sure you have a minimum team size of at least 3 developers. My experience with larger organizations is that people have a tendency to be sick more, take more leave and generally not be around – if you have a team size of two it is so easy to loose momentum on the project – the more people you have in the team (up to about 9) the more the momentum the project will have when people are not around. Swapping from one methodology to another can seem as waste to the customer It sounds bad, but most customers don’t care what methodology you use. Often they have bought into the “big plan upfront”. If you can, avoid taking a project on midstream from a traditional approach unless the customer has not bought into the process – with this particular project they had a detailed upfront planning breakaway with the customer using the traditional approach and then before the project started we moved onto a scrum implementation – this seemed as waste to the customer. We should have managed the customers expectation properly. Don’t play the role of the scrum master if you can’t be the scrum master With this particular implementation I was the “scrum master”. But all I did was go through the process of the formal meetings of scrum – I attended stand up, retrospectives and planning – but I was not hands on the ground. I was not performing the most important role of removing blockages – and by the end of the project there were a number of blockages “cropping up”. What could have been a better approach was to take someone on the team and train them to be the scrum master and be present to coach them. Alternatively actually be on the team on a fulltime basis and be the scrum master. By just going through the meetings of scrum didn’t mean we were doing scrum. So we failed with this one, if you fail look at it from an agile perspective As this particular project drew to a close and it became more and more apparent that it was not going to succeed the failure of it became depressing. Emotions were expressed by various people on the team that we not encouraging and enforced the failure. Embracing the failure and looking at it for what it is instead of taking it as the end of the world can change how you grow from the experience. Acknowledging that it failed and then focussing on learning from why and how to avoid the failure in the future can change how you feel emotionally about the team, the project and the organization.

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  • Are IE9 really good ?

    - by anirudha
    IE9 started a campaign for kill IE6 from the core because they know that IE6 is a big trouble or  problem for them for promote 9 version of IE. so they started a campaign for killing IE6. next time they kill IE 7 , 8,9 whenever they found this old version have a big problem for them to promote next version of IE.   Why they not make a update system who automatically update the browser and tell user to restart and update goes installed in the user system. well IE9 should learn from all other that they have very well design auto-update system who never give user in trouble that your browser goes old. Chrome and Firefox both update themselves and say user restart to enjoy another good version. in IE6 a big problem is that updates. no one sure that they installed new version of IE6 without any hassles and update goes install without any problem because they really know or care about “you need this to install this and this for this” so they thing “why I update IE whenever I am unsure that my browser goes update and I have no problem again” so they do nothing because their work done with no problem because common person used high profile application who work even in IE6. so they do nothing.    IE6 countdown website have designed a banner for warn or force user to upgrade to next version of IE. well there is no good reason for put the banner on website some of reason are:-   Windows 7 comes with pre-installed IE8 and Vista comes with upgrade version them IE6 so that is sure that you force a user who have Windows XP [luna] and if they want to upgrade IE then they can get IE8 not version 9 because IE9 is design for Windows 7 or Vista Service pack 2. so What is the use of update when user still have a outdate version too because IE8 is old version and not have any capability of HTML5 so forcing user by using the banner have no sense. I am not know why they all listed on website put the banner on their own website. it’s good that you offer user what they want instead of giving them a outdate version of IE again. My means to give a user list of browser they can try to enhance their browser experience instead of only IE.   IE9 build upon WPF and they spent more time on using WPF in IE instead of making user experience browser.  many thing is designed wrongly in IE first thing is tabs. the tabs in chrome are bigger and easily to move and same in Firefox even not have smooth tabbing. IE have same tabbing as chrome have but leak a point that it’s too small. if you really  want to move then sometime they create a problem that they going elsewhere from the current instance of IE.   Chrome have a big buttons, tabs and menu to enhance browser experience and Firefox have a good feature that you can make them bigger or small. you can put the icon for add-ons on the toolbar for easily use but IE have no relation with customization so we never can thinking about that.   When chrome provide lot’s of extensions and a  webstore for browser application and same feature in Firefox can be seen then there is no plugin in IE. really you can see their IE addons Website where no plugin listed for web development. even in the category or tag. as a response from many blog there is new for developer that new version of IE9 developer tool. well IE9 have three new tabs a blogger tell on their blog. when I trying them I found many thing but I still unable to edit the Css from the HTML tab and no plugin I found I can get to enhance IE9 web development. something more other provide never IE9 give me like personas , customization , browser extension or any other they used to tell a small thing customization  .   IE9 still have some problem with JavaScript that when I use Firefox and chrome and logout in both then my cookie is deleted but in IE it’s not done. it’s show me that IE9 still have different from other not for good thing even some bad thing too. When I trying to read a article that is written in Hindi using Unicode font I found that they show many thing misspelled. there is three Sha in Hindi but they all goes wrong in IE. the misprint thing is not that the writing  for the articles goes wrong. it’s problem or browser to rendering a font. the Firefox and chrome not give me this problem even opera render the font in italic style by decrease the font-size but all those work perfect.   in Pwn2Own the apple’s safari  and IE9 both are hacked. this is a awesome news for whose who thing that  open-source is lose in  Security and close-source is highly-secured software. well this is not a good parameter for talking about software. it’s should depend how much application tested and used. because more testing and more use of application make them better.   I  appreciate IE to making their new version 9 and good luck for them. there is a another matter that I personally found nothing on them.

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