Weird Outlook Behavior; Creating its own file folder
- by Carol Caref
Outlook is doing a very strange thing. It has created a folder on its own (which, whenever I completely delete, comes back, with a different name). Mail that goes into this folder will not go to any other folder unless I forward it. If I move the email or create a rule to always move mail from particular senders to the Inbox, it moves for a while, but then goes back into the created folder. The first one was called "junk" but it was in addition to my normal junk email folder. When I forwarded all the messages (some were junk, but most were not) and totally deleted that folder, a new one, called "unwanted" appeared that acted the same way. It seems that once one email goes into this folder, then any email from that person also goes into the folder. I have discussed this with the tech person at work. There is no evidence of virus or any other identifiable reason for this to happen. We have searched the Internet and not found anything like this either.
