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  • yum update with shared cache

    - by Sammitch
    We've got a big batch of RHEL6 machines that are due for patching, and for some reason the process here does not involve a local repo. I'm new here, I've asked why, ["it just didn't work"] and I don't have enough time to make it work before the window that's already scheduled. So the usual method is to install yum-downloadonly and run yum update --downloadonly --downloaddir=/mnt/cifs_share and then yum update /mnt/cifs_share/*.rpm which just does not look right to me since not all of these machines have the same set of installed packages. The method I tried today was mounting the share to /var/cache/yum/x86_64/6Server/rhel-x86_64-server-6/packages/ which worked, but then yum automatically deleted everything once it finished. I've looked over the yum man page, but I don't see any flag I can feed it to stop it from deleting everything, nor a flag like up2date's --tmpdir=/mnt/cifs_share. Can anyone out there help me kludge this together until I can get a local repository working?

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  • e2fsck extremly slow, although enough memory exists

    - by kaefert
    I've got this external USB-Disk: kaefert@blechmobil:~$ lsusb -s 2:3 Bus 002 Device 003: ID 0bc2:3320 Seagate RSS LLC As can be seen in this dmesg output, there are some problems that prevents that disk from beeing mounted: kaefert@blechmobil:~$ dmesg | grep sdb [ 114.474342] sd 5:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) [ 114.475089] sd 5:0:0:0: [sdb] Write Protect is off [ 114.475092] sd 5:0:0:0: [sdb] Mode Sense: 43 00 00 00 [ 114.475959] sd 5:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [ 114.477093] sd 5:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) [ 114.501649] sdb: sdb1 [ 114.502717] sd 5:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) [ 114.504354] sd 5:0:0:0: [sdb] Attached SCSI disk [ 116.804408] EXT4-fs (sdb1): ext4_check_descriptors: Checksum for group 3976 failed (47397!=61519) [ 116.804413] EXT4-fs (sdb1): group descriptors corrupted! So I went and fired up my favorite partition manager - gparted, and told it to verify and repair the partition sdb1. This made gparted call e2fsck (version 1.42.4 (12-Jun-2012)) e2fsck -f -y -v /dev/sdb1 Although gparted called e2fsck with the "-v" option, sadly it doesn't show me the output of my e2fsck process (bugreport https://bugzilla.gnome.org/show_bug.cgi?id=467925 ) I started this whole thing on Sunday (2012-11-04_2200) evening, so about 48 hours ago, this is what htop says about it now (2012-11-06-1900): PID USER PRI NI VIRT RES SHR S CPU% MEM% TIME+ Command 3704 root 39 19 1560M 1166M 768 R 98.0 19.5 42h56:43 e2fsck -f -y -v /dev/sdb1 Now I found a few posts on the internet that discuss e2fsck running slow, for example: http://gparted-forum.surf4.info/viewtopic.php?id=13613 where they write that its a good idea to see if the disk is just that slow because maybe its damaged, and I think these outputs tell me that this is not the case in my case: kaefert@blechmobil:~$ sudo hdparm -tT /dev/sdb /dev/sdb: Timing cached reads: 3562 MB in 2.00 seconds = 1783.29 MB/sec Timing buffered disk reads: 82 MB in 3.01 seconds = 27.26 MB/sec kaefert@blechmobil:~$ sudo hdparm /dev/sdb /dev/sdb: multcount = 0 (off) readonly = 0 (off) readahead = 256 (on) geometry = 364801/255/63, sectors = 5860533160, start = 0 However, although I can read quickly from that disk, this disk speed doesn't seem to be used by e2fsck, considering tools like gkrellm or iotop or this: kaefert@blechmobil:~$ iostat -x Linux 3.2.0-2-amd64 (blechmobil) 2012-11-06 _x86_64_ (2 CPU) avg-cpu: %user %nice %system %iowait %steal %idle 14,24 47,81 14,63 0,95 0,00 22,37 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await r_await w_await svctm %util sda 0,59 8,29 2,42 5,14 43,17 160,17 53,75 0,30 39,80 8,72 54,42 3,95 2,99 sdb 137,54 5,48 9,23 0,20 587,07 22,73 129,35 0,07 7,70 7,51 16,18 2,17 2,04 Now I researched a little bit on how to find out what e2fsck is doing with all that processor time, and I found the tool strace, which gives me this: kaefert@blechmobil:~$ sudo strace -p3704 lseek(4, 41026998272, SEEK_SET) = 41026998272 write(4, "\212\354K[_\361\3nl\212\245\352\255jR\303\354\312Yv\334p\253r\217\265\3567\325\257\3766"..., 4096) = 4096 lseek(4, 48404766720, SEEK_SET) = 48404766720 read(4, "\7t\260\366\346\337\304\210\33\267j\35\377'\31f\372\252\ffU\317.y\211\360\36\240c\30`\34"..., 4096) = 4096 lseek(4, 41027002368, SEEK_SET) = 41027002368 write(4, "\232]7Ws\321\352\t\1@[+5\263\334\276{\343zZx\352\21\316`1\271[\202\350R`"..., 4096) = 4096 lseek(4, 48404770816, SEEK_SET) = 48404770816 read(4, "\17\362r\230\327\25\346//\210H\v\311\3237\323K\304\306\361a\223\311\324\272?\213\tq \370\24"..., 4096) = 4096 lseek(4, 41027006464, SEEK_SET) = 41027006464 write(4, "\367yy>x\216?=\324Z\305\351\376&\25\244\210\271\22\306}\276\237\370(\214\205G\262\360\257#"..., 4096) = 4096 lseek(4, 48404774912, SEEK_SET) = 48404774912 read(4, "\365\25\0\21|T\0\21}3t_\272\373\222k\r\177\303\1\201\261\221$\261B\232\3142\21U\316"..., 4096) = 4096 ^CProcess 3704 detached around 16 of these lines every second, so 4 read and 4 write operations every second, which I don't consider to be a lot.. And finally, my question: Will this process ever finish? If those numbers from fseek (48404774912) represent bytes, that would be something like 45 gigabytes, with this beeing a 3 terrabyte disk, which would give me 134 days to go, if the speed stays constant, and he scans the disk like this completly and only once. Do you have some advice for me? I have most of the data on that disk elsewhere, but I've put a lot of hours into sorting and merging it to this disk, so I would prefer to getting this disk up and running again, without formatting it anew. I don't think that the hardware is damaged since the disk is only a few months and since I can't see any I/O errors in the dmesg output. UPDATE: I just looked at the strace output again (2012-11-06_2300), now it looks like this: lseek(4, 1419860611072, SEEK_SET) = 1419860611072 read(4, "3#\f\2447\335\0\22A\355\374\276j\204'\207|\217V|\23\245[\7VP\251\242\276\207\317:"..., 4096) = 4096 lseek(4, 43018145792, SEEK_SET) = 43018145792 write(4, "]\206\231\342Y\204-2I\362\242\344\6R\205\361\324\177\265\317C\334V\324\260\334\275t=\10F."..., 4096) = 4096 lseek(4, 1419860615168, SEEK_SET) = 1419860615168 read(4, "\262\305\314Y\367\37x\326\245\226\226\320N\333$s\34\204\311\222\7\315\236\336\300TK\337\264\236\211n"..., 4096) = 4096 lseek(4, 43018149888, SEEK_SET) = 43018149888 write(4, "\271\224m\311\224\25!I\376\16;\377\0\223H\25Yd\201Y\342\r\203\271\24eG<\202{\373V"..., 4096) = 4096 lseek(4, 1419860619264, SEEK_SET) = 1419860619264 read(4, ";d\360\177\n\346\253\210\222|\250\352T\335M\33\260\320\261\7g\222P\344H?t\240\20\2548\310"..., 4096) = 4096 lseek(4, 43018153984, SEEK_SET) = 43018153984 write(4, "\360\252j\317\310\251G\227\335{\214`\341\267\31Y\202\360\v\374\307oq\3063\217Z\223\313\36D\211"..., 4096) = 4096 So this number of the lseeks before the reads, like 1419860619264 are already a lot bigger, standing for 1.29 terabytes if the numbers are bytes, so it doesn't seem to be a linear progress on a big scale, maybe there are only some areas that need work, that have big gaps in between them. (times are in CET)

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  • Ubuntu 12.04 menu bar, nautilus, terminal, and gtk themes not working after installation of Gimp 2.8

    - by Chris
    I installed gimp2.8 from this ppa: ppa:otto-kesselgulasch/gimp after that, my system began having problems. This is my thought process in trying to fix what's happened and the order in which it happened: I noticed the menu bar at the top changed from an opaque black to perfectly clear and the titles of applications and the hidden buttons reacted slowly. No big deal, restarted to see if it fixed it. It didn't, in fact, when the logon screen came up, the password field was grey and boxy like a default windows 98 theme (that's the best I can describe it) as were all the option buttons for gtk programs. I open terminal to try and reinstall gtk, but the terminal is just a black screen with no ability to input commands. I go to a tty and I reinstalled gtk3 and gtk2 (I have both on my system. I don't think they're in conflict, they hadn't been before hand). I restarted. Nothing doing. Log in, nautilus isn't placing icons on my desktop. I click the launcher. It flashes, but no window opens. Try to open by Alt+f2, nothing. I purge ubuntu-desktop, restart, reinstall ubuntu-desktop. Nothing. I have no clue what to do at this point so I'm asking for any help diagnosing the problem and fixing it.

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  • Python Web Applications: What is the way and the method to handle Registrations, Login-Logouts and Cookies? [on hold]

    - by Phil
    I am working on a simple Python web application for learning purposes. I have chosen a very minimalistic and simple framework. I have done a significant amount of research but I couldn't find a source clearly explaining what I need, which is as follows: I would like to learn more about: User registration User Log-ins User Log-outs User auto-logins I have successfully handled items 1 and 3 due to their simple nature. However, I am confused with item 2 (log-ins) and item 4 (auto-logins). When a user enters username and password, and after hashing with salts and matching it in the DB; What information should I store in the cookies in order to keep the user logged in during the session? Do I keep username+password but encrypt them? Both or just password? Do I keep username and a generated key matching their password? If I want the user to be able to auto-login (when they leave and come back to the web page), what information then is kept in the cookies? I don't want to use modules or libraries that handle these things automatically. I want to learn basics and why something is the way it is. I would also like to point out that I do not mind reading anything you might offer on the topic that explains hows and whys. Possibly with algorithm diagrams to show the process. Some information: I know about setting headers, cookies, encryption (up to some level, obviously not an expert!), request objects, SQLAlchemy etc. I don't want any data kept in a single web application server's store. I want multiple app-servers to be handle a user, and whatever needs to be kept on the server to be done with a Postgres/MySQL via SQLAlchemy (I think, this is called stateless?) Thank you.

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  • See the exciting new features available for iProcurement and Sourcing with 12.1.3 Rollup Patch 14254641:R12.PRC_PF.B!

    - by user793044
    See the exciting new features available for iProcurement and Sourcing with 12.1.3 Rollup Patch 14254641:R12.PRC_PF.B! Functional Area New Feature Note Reference Sourcing Suppliers can now accept Terms and Conditions to comply with the buyer's Non-Disclosure Agreements (NDA). The PDF generation process has been enhanced to provide faster generation of negotiation PDFs containing large amounts of data. Note 1499944.1 Sourcing New features From Procurement RUP Family R12.1.3 September Update 2012: Accept Terms and Conditions to Comply With NDA iProcurement Users can now do the following: Requesters can specify the GL date (encumbrance date) for each distribution against a line at the time of creating requisitions.  Enter an Accounting Date on and Procurement Requisition, if Dual Budgetary Control is enabled for Purchasing. Choose a Favorite Charge Account to override your default charge account, using the Preferences page.  Buyers can update the unit price, suggested supplier, and site details while requesting a catalog item (inventory item) that is not linked to a blanket purchase agreement. Note 1499911.1 iProcurement New Features From RUP Family R12.1.3 September Update 2012: GL/Accouting Date,PO_CUSTOM_FUNDS_PKG.plb,Price and Supplier Update For new features across all the Procurement product groups and information about applying Patch 14254641 see Note 1468883.1.

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  • Do your own design jobs and make it look professional

    - by Webgui
    Looks and design is becoming more and more important for customers and organizations event when we deal with internal enterprise applications. However,  many web developers who work on business apps end up not investing resources on the design. The reason may be that they ran out of time so with their client's pressure there was no choice but to skip past the design process. In some cases, especially in sall software houses, there are no trained professional designers and the developers have to do both jobs. Since designing web applications can be very complex and requires mastering several languages and concepts, unless a big budget was allocated to the project it is very hard to produce a professional custom design. For that exact reasons, Visual WebGui integrated Point & Click Design Tools within its Web/Cloud Development Platform. Those tools allow developers to customize the UI look of the applications they build in a visual way that is fairly simple and doesn't require coding or mastering HTML, CSS and JavaScript in order to design. The development tools also allow professional designers easier work interface with the developers and quicly create new skins. So if you are interested in getting your design job done much easier, you should probably tune in for about an hour and find out how. Click here to register: https://www1.gotomeeting.com/register/740450625

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  • Which version management design methodology to be used in a Dependent System nodes?

    - by actiononmail
    This is my first question so please indicate if my question is too vague and not understandable. My question is more related to High Level Design. We have a system (specifically an ATCA Chassis) configured in a Star Topology, having Master Node (MN) and other sub-ordinate nodes(SN). All nodes are connected via Ethernet and shall run on Linux OS with other proprietary applications. I have to build a recovery Framework Design so that any software entity, whether its Linux, Ramdisk or application can be rollback to previous good versions if something bad happens. Thus I think of maintaining a State Version Matrix over MN, where each State(1,2....n) represents Good Kernel, Ramdisk and application versions for each SN. It may happen that one SN version can dependent on other SN's version. Please see following diagram:- So I am in dilemma whether to use Package Management Methodology used by Debian Distributions (Like Ubuntu) or GIT repository methodology; in order to do a Rollback to previous good versions on either one SN or on all the dependent SNs. The method should also be easier for upgrading SNs along with MNs. Some of the features which I am trying to achieve:- 1) Upgrade of even single software entity is achievable without hindering others. 2) Dependency checks must be done before applying rollback or upgrade on each of the SN 3) User Prompt should be given in case dependency fails.If User still go for rollback, all the SNs should get notification to rollback there own releases (if required). 4) The binaries should be distributed on SNs accordingly so that recovery process is faster; rather fetching every time from MN. 5) Release Patches from developer for bug fixes, feature enhancement can be applied on running system. 6) Each version can be easily tracked and distinguishable. Thanks

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  • Kill xserver from command line (init 3/5 does not work)

    - by Richard Martinez
    I'm running Linux Mint 10, although I've had this same issue with other variants of Linux. I've been told/found while researching that if the X server hangs or otherwise errors, one can drop to a root prompt, usually at another tty, and execute init 3 (to drop to single user mode) and then init 5 to return to the default, graphical session. Needless to say, I've tried this before in multiple configurations on multiple machines to no avail. The only feedback I receive form executing those two commands is a listing of VMWare services (from a kernel module) that are stopped and then restarted. Note: If I run startx (either before or after init 3), then I am told that the xserver is still running and that I should remove /tmp/.X0-lock. Having tried that, it removes that error message, but claims that the xserver cannot be attached as another instance is running. How do I kill the xserver completely? Can I killall some process name?

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  • Bad IIS 7.5 performance on webserver

    - by Robert P.
    I have a webpage (ASP.NET 4.0 / MVC 4). On my development machine (i5-2500 3.3 8GB Win7 VS2010 SP1 Fujitsu Esprimo P700) the page performs with 160 requests/sec on devenv webserver on my machine. The page performs with 250 requests/sec on my local IIS 7.5. (uncompiled web) The page performs with 20 requests per second on a 16core 32gb ram production server (Fujitsu RX-300 w2k8 rc2 IIS 7.5). (compiled web) Why? I think it's the IIS configuration but i can't figure out whats the problem. The page runs with 1 worker process on both machines. Web garden is not an option (it helps but the app isnt compatible with)

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  • Best idea dataserver serving small pictures 40 ko

    - by Nicolas Manzini
    I'm designing the server structure for my application in case things go well. I have one server DB connected to multiple server who process connections. All those with lots of RAM and fast processors. (still looking for a way to use the multithread because now it's dumb apache php... so loooots of ram needed). Upon an answer from those servers, the client can then connect to another server to retrieve pictures using the address he previously got from the db. Is it a good idea to have one database server with let's say nginx and ssd disk having to send all pictures to everybody? or should I have multiple server accessing to a shared ssd disk drive or multiple disk updating each other? Also should I put a lot of RAM on the database server? because probably there wont be a picture more popular than another.

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  • Updating wordpress in a multi-node environment

    - by Peter
    I'm finding this very tricky in a multi node environment, with code under revision control. AKA. multiple frontends and single database. I have a deployment process that pushes a git repo to the servers, but obviously if I update Wordpress from within the admin panel, it will update the files to one FE. Then I would need to copy over the new files to the other FE nodes. Plus, whenever these changes are written when Wordpress updates on a node, it writes code into the git repo. As such, it then breaks the auto deploys that perform 'git pulls', as it then has untracked changes and refuses to pull in new deploys unless manually intervened. How does one easily keep Wordpress updated in a multi node (load balanced) environment?

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  • Puppet exported resource naming

    - by Tim Brigham
    I am working on setting up a collection of Splunk nodes to be deployed by Puppet. One of the steps in this process is importing the trusts to allow these nodes to automatically find each other. I've looked over several options and it appears that exported resources are the only ready way to go for this to work. The files I need to create are under /opt/splunk/etc/auth/distServerKeys//trusted.pem. The source for each of these files should be /opt/splunk/etc/auth/distServerKeys/trusted.pem, one per node. What syntax do I need to make this work? The samples I've looked at all appear to have the same source and destination file name.

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  • Installing windows 8 into a new partition

    - by ACarter
    I've just gone through the Windows 8 upgrade process, and I am at the "Install now/Install by creating media/Install later from your desktop" stage. I've already got a sufficiantly big, empty partition, so can someone explain in fairly simple terms how to install onto the new partition? I would prefer not to burn the ISO onto a disk, it would be a lot easier if I could use a USB drive. (I've done quite a bit of googling, but all that I can find goes into endless detain about the partitioning, and spends very little time on putting the ISO on a booteable drive. How do I do this? Do I need to empty the drive? etc?)

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  • windows 8 + Ubuntu dual boot

    - by Jack Yuan
    I installed Ubuntu 13.04 on Windows 8. Yes I can access both of them, but the process is kind of long. In BIOS, EFI is for Windows 8, legacy support is for Ubuntu. If I choose EFI first, the startup just go straight to Win8 without offering me a choice. If I choose legacy first, the starup will offer me a choice between win8 and ubuntu. But I can only choose Ubuntu. If i choose win8, there will be a mistake(file missing under configuration). That is to say, every time i wanna switch to another OS, I have to go into BIOS and change the priority settings. I heard something about secure boot might be the cause of this situation. But the thing is that there is not even an option called "secure boot" in my BIOS, which means i cannot disable it. All I want is that an option menu appears everytime i turn on my computer so i can easily choose what OS I want for today. Can anyone help me plz? Thank you very much!!

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  • LiveCD/USB boot issues with Ubuntu 12.04 on blank drive

    - by Richek
    Not sure how common this issue is, or even how badly I may be missing something simple, but I am a first time usuer having some serious problems. Some background: old HDD running Windows 7 developed too many bad sectors and is bricked. I'm attempting to install Ubuntu 12.04 on a fresh 1TB drive by booting from a liveCD USB flash drive. I've not been able to get past the initial menu screen, however, as the process stalls out shortly after selecting an option (both boot from drive and install to drive). I've tried multiple USB drives as well as CDs, modified the boot order, flashed BIOS, and even tried booting with only the flash drive and the keyboard connected with the same results.Typically what I observe is that the OS begins what I think is compliling, listing drivers and components before freezing on one. When the keyboard is plugged in, its the keyboard driver, before I flashed BIOS, it was a BIOS related item, now its an unknown entry. The computer seems to be reading the drive (idicated by USB light flashing or CD drive reving) for roughly 10 minutes with no progress, followed by the drives going quiet. Some spec info: Motherboard: ASUS P5Q Pro, BIOS version 2102 (latest version), Intel chipset CPU: Intel Core 2 Duo E8400 Wolfdale 3.0GHz help would be appriciated!

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  • What is a good web interface for remote linux load monitoring?

    - by Jakobud
    I'm looking for some type of remote linux monitoring software that you can view using a web interface. And I'm not just looking for the basic load information. I'm also looking for process information, similar to the info that you get from TOP. Like I'd just like to be able to pop open this webpage to view whats going on with the server at a moments notice. For example, perhaps just a basic PHP page that is on the server that uses basic AJAX to display and refresh results from the TOP command in the page. I was thinking about writing something like this, but I don't want to reinvent the wheel.

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  • Has anyone tried the "Secret LCD Monitor" hack? [closed]

    - by cornjuliox
    I'm genuinely curious to know, has anyone tried this hack? I can get LCD monitors for cheap at a place near where I live, and I'd like to try it myself, but I'd like to get more info on it before I do so to increase my chances of success. I'm looking for more info on the entire process, especially about any solvents I can use should I run into any glue problems. Questions for anyone that HAS tried it: Does it actually work, or is this some gag? If it works, is there any decrease in image quality or viewing angles? Since the polarization filters are essentially stuck to glasses, does that mean you're going to have to sit directly in front of the monitor at all times, and any shift in your position means that you won't be able to see the image? Does it improve/worsen ghosting or other LCD artifacts? Are there any problems with eye strain?

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  • Auto-scaling EC2 Servers and Updating Code

    - by jstats
    We've come to the point where we need to set up autoscaling for our web server and I'm unsure how to go about the process of scaling servers and updating the the existing code without remaking a new AMI and changing the autoscale config to use it. I've read a bit about people bundling the new code and uploading it to s3 and having new servers grab the bundle on boot up but that doesn't seem all that pleasant either. Currently the web app's files live in a git repo, and when we update the code, we push it to github, ssh into the web app and run a hook to bring down the latest code. So I was thinking that another option could be to just run that hook on an hourly or daily cron task. Unfortunately that doesn't cover everything type of update (for example new blog posts' images and such which aren't included in the git repo) but it's something. Could anyone provide some advice on what a common solution is or anything as to why my proposed solution is a bad idea? Thanks all

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  • Apache Issues on Windows Server 2008

    - by dlackey
    I'm looking to reinstall Apache 2.2.25 since I continue to get these errors in the Windows Application log every 2-5 minutes: Faulting application name: httpd.exe, version: 2.2.25.0, time stamp: 0x51dd049c Faulting module name: zlib1.dll, version: 1.2.3.0, time stamp: 0x4790446a Exception code: 0xc0000005 Fault offset: 0x00002bad Faulting process id: 0x38e8 Faulting application start time: 0x01cfbfd70cdfbc4f Faulting application path: C:\Apache2\bin\httpd.exe Faulting module path: C:\Apache2\bin\zlib1.dll Report Id: 745f20de-2bca-11e4-bd5d-002590f28d7e If the new install doesn't work or if there are some "issues", can I simply restore the Apache2 directory from backup and then I'll just be back where I started? I thought about just renaming the current install to something like c:\apache2_old and if something fails, I can delete the new install and rename c:\apace2_old back to c:\apache. What do you all think?

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  • How to multiplex subtitles with avi or mp4 in Linux?

    - by woofeR
    I have been searching something which can multiplex subtitle with video files in Linux environment. The key thing is that it should softly embed the subtitle to video, not encode again. (like avidemux). After this multiplexing process, user should be able to open/close subtitle using VLC for example. While searching that, I found a software which can do exactly what I need, named AVI-Mux GUI in Windows environment. However, I need these software's Linux alternative. Thanks.

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  • LINQ to Twitter Maintenance Feedback

    - by Joe Mayo
    Originally posted on: http://geekswithblogs.net/WinAZ/archive/2013/06/16/linq-to-twitter-maintenance-feedback.aspxIt’s always fun to receive positive feedback on your work. If you receive a sufficient amount of positive feedback, you know you’re doing something right. Sometimes, people provide negative feedback too. There are a couple ways to handle it: come back fighting or engage for clarification. The way you handle the negative feedback depends on what your goals are. Feedback Approaches If you know the feedback is incorrect and you need to promote your idea or product, you might want to come back fighting. The feedback might just be comments by a troll or competitor wanting to spread FUD. However, this could be the totally wrong approach if you misjudge the source and intentions of the feedback. In a lot of cases, feedback is a golden opportunity. Sometimes, a problem exists that you either don’t know about or don’t realize the true impact of the problem. If you decide to come back fighting, you might loose the opportunity to learn something new. However, if you engage the person providing the feedback, looking for clarification, you might learn something very important. Negative feedback and it’s clarification can lead to the collection of useful and actionable data. In my case, something that prompted this blog post, I noticed someone who tweeted a negative comment about LINQ to Twitter. Normally, any less than stellar comments are usually from folks that need help – so I help if I can. This was different. I was like “Don’t use LINQ to Twitter”. This is an open source project, the comment didn’t come from a competing project, and  sounded more like an expression of frustration. So I engaged. Not only did the person respond, but I got some decent quality feedback. What’s also interesting is a couple other side conversations sprouted on the subject, which gave me more useful data. LINQ to Twitter Thread Actions Essentially, this particular issue centered around maintenance. There are actually several sub-issues at play here: dependencies, error handling, debugging, and visibility. I’ll describe each one and my interpretation. Dependencies Dependencies are where a library has references to other libraries. This means that when you build your application, you need DLLs for the entire dependency graph for your application. There are several potential problems with this that include more libraries for configuration management, potential versioning mismatches, and lack of cross-platform support. In the early days of LINQ to Twitter, I allowed developers to contribute and add dependencies, but it became very problematic (for reasons stated). It was like a ball and chain that kept me from moving forward. So, I refactored and pulled other open-source into my project to eliminate external dependencies. This lets me fix the code in my project without relying on someone else to upgrade or fix their DLL. The motivation for this was from early negative feedback that translated as important data and acted on it. Today, LINQ to Twitter has zero dependencies. Note: Rejecting good code from community members who worked hard to make your project better is a painful experience in itself. I have to point out that any contribution was not in vain because they had a positive influence on my subsequent refactoring that resulted in a better developer experience. Error Handling Error handling has been a problem in the past. I have this combination of supporting both synchronous and asynchronous (APM) processing that can be complex at times. Within the last 6 months, I did a fair amount of refactoring to detect errors and process them properly. I also refactored TwitterQueryException so it includes important data from Twitter. During this refactoring, I’ve made breaking changes that I felt would improve the development experience (small things like renaming a callback property to Exception, rather than Error). I think the async error handling is much better than it was a year ago. For all the work I’ve done, there is more to do. I think that a combination of more error handling support, e.g. improving semantics, and education through documentation and samples will improve the error handling story. Because of what I’ve done so far, it isn’t bad, but I see opportunities for improvement. Debugging Debugging can be painful. Here’s why: you have multiple layers of technology to navigate and figure out where the real problem is – Twitter API, Security, HTTP, LINQ to Twitter, and application. You can probably add your own nuances to that list, but the point is that debugging in this environment can be complex. I think that my plans for error handling will contribute to making the debugging process easier. However, there’s more I can do in the way of documentation and guidance. Some of the questions to be answered revolve around when something goes wrong, how does the developer figure out that there is a problem, what the problem is, and what to do about it. One example that has gone a long way to helping LINQ to Twitter developers is the 401 FAQ. A 401 Unauthorized is the error that the Twitter API returns when a use isn’t able to authenticate and is one of the most difficult problems faced by LINQ to Twitter developers. What I did was read guidance from Twitter and collect techniques from my own development and actions helping other developers to compile an extensive list of reasons for the 401 and ways to fix the problem. At one time, over half of the questions I answered in the forums were to help solve 401 issues. After publishing the 401 FAQ, I rarely get a 401 question and it’s because the person didn’t know about the FAQ. If the person is too lazy to read the FAQ, that’s not my issue, but the results in support issues have been dramatic. I think debugging can benefit from the education and documentation approach, but I’m always open to suggestions on whatever else I can do. Visibility Visibility is a nuance of the error handling/debugging discussion but is deeply rooted in comfort and control. The questions to ask in this area are what is happening as my code runs and how testable is the code. In support of these areas, LINQ to Twitter does have logging and TwitterContext properties that help see what’s happening on requests. The logging functionality allows any developer to connect a TextWriter to the Log property of TwitterContext to see what’s happening. Further, TwitterContext has a Headers property to see the headers Twitter returns and a RawResults property to show the Json string Twitter returns. From a testing perspective, I’ve been able to write hundreds of unit tests, over 600 when this post is published, and growing. If you write your own library, you have full control over all of these aspects. The tradeoff here is that while you have access to the LINQ to Twitter source code and modify it for all the visibility, LINQ to Twitter *will* change (which is good) and you will have to figure out how to merge that with your changes (which is hard). The fact is that this is a limitation of any 3rd party library, not just LINQ to Twitter. So, it’s a design decision where the tradeoff is between control and productivity. That said, there are things I can do with LINQ to Twitter to make the visibility story more compelling. I think there are opportunities to improve diagnostics. This would be a ton of work because it would need to provide multi-level logging that can be tuned for production and support any logging provider you want to attach. I’ve considered approaches such as how the new Semantic Logging application block connects to Windows Error Reporting as a potential target. Whatever I do would need to be extensible without creating native external dependencies. e.g. how many 3rd party libraries force a dependency on a logging framework that you don’t use. So, this won’t be an easy feat, but I believe it can be part of the roadmap. I think that a lot of developers are unaware of existing visibility features, so the first step would be to provide more documentation and guidance. My thought are that this would lead to more feedback that will help improve this area. Summary Recent feedback highlights some of items that are important to LINQ to Twitter developers, such as dependencies, error handling, debugging, and visibility. I know that there are maintenance issues that have been problems for LINQ to Twitter developers in the past. I’ve done a lot of work in this area, such as improving error handling, adding visibility features, and providing extensive API documentation. That said, there is more to be done to make LINQ to Twitter the best Twitter API experience available for .NET developers and I welcome anyone’s thoughts on what I’ve written here or new improvements. @JoeMayo

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  • Does performing a System Refresh keep these folders?

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    Alright, let's make this simple. I'm really contemplating performing a system refresh. What I've been looking for all over is if the process keeps some certain folders. Namely my Documents, Pictures, Videos, Downloads, and Desktop folders. There's some real valuable stuff in there, and I really want to know if refreshing my PC will keep these intact. Also, there is an application located at C:\Pesterchum that I would like to keep intact. Should I back it up, then copy it back into its original location after the refresh? Or will it be left untouched?

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