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Why everybody should do Sales!

- by FelixWehmeyer

I speak with many business students and ask them what job they want to get into. Most of them tell me they want a job in Marketing, Management Consulting or Finance. I hardly ever hear “Sales, that is what I want to do”, and I often wonder why. I would like to start with a quote from Zig Ziglar, a successful salesman: "Nothing happens until someone sells something." But to get back to the main point, why wouldn’t you want to get in sales? When people think of sales, they picture a typical salesman in their head and think that selling is scary and all about manipulating, pressuring and pushing someone into buying something they don’t need. Are these stereotypes accurate? I don’t believe so: So why should you want to be in sales? If you think about selling as providing the solution for the problem and talking about the benefits of making a decision, then every job in this world comes out of selling. In every job you deal with coworkers that you want to convince of your ideas or convincing your boss that the project you want to work on is good for the company. These days, consumers and businesses are very well informed about services and products. When we are talking about highly complex products, such as IT solutions, businesses don’t accept your run-of-the-mill salesman who is pushing a sale. These are often long projects where salespeople have a consulting and leading role. Salespeople need to be able to consult companies and customers with their problem and convince a client that their solution is the best fit. Next to the fact that sales, is by far, not as scary and shady as you thought, there are a few points that will make you want to consider a sales career: Negotiating skills – When you are in sales you will learn how to negotiate. Salespeople learn to listen to their customers and try to make them happy, overcoming objections and come to a final agreement that both parties are happy with. Persistence/Challenge – As a salesperson you will often hear a negative answer, in a sales role you will start to embrace this and see a ‘no’ as a challenge not as a rejection. This attitude change can help you a lot in your career, but also in your personal life. You will become more optimistic and gain a go-getter attitude. Salary – As salespeople are seen as the moneymakers for the company, companies often reward their sales teams generously. Most likely in a sales role, you will receive a good basic salary and often you get nice bonuses on top of that based on your performance. Oracle is, for instance, the company that offers the highest average commission in the world. Further you can expect many other benefits as companies know that there is a high demand for good salespeople. Teamwork – Sales is a lot like having your own business, you are responsible for your own territory or set of clients. You are the one who is responsible for the revenue coming from that territory. So in order to gain revenue you will have to work together with many departments and people to make that happen. Every (potential) client could be seen as a different project, and you are the project leader. Understanding customers and the business – From any job that you choose sales will get you the most insight in the market. Salespeople are usually well-connected, talk with different customers and learn about the market and are up-to-date about all latest changes. Even if you want to change to a different role in the long run, you have a great head start as you understand the market and customers like no one else. Job security – Look at all the job postings out there. Many of them are sales-related. So if you want to have a steady job, plenty of choice and companies willing to invest in you, sales could be something for you. Are you interested in exploring a sales career? At Oracle we are always looking for good sales professionals and fresh graduates who want to get into sales! For many languages such as Flemish, Dutch, German, French, Swedish and Norwegian (and more) we are currently looking for graduates who want to develop their career in Oracle. Please have a look at this article for the experience of a Business Development Consultant at Oracle in Dublin. Want to learn more about this job check out this link or send an email to jessica.ebbelaar-at-oracle.com! Have a look at our website http://campus.oracle.com for all of our other latest sales and non-sales vacancies!

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Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

- by Richard Lefebvre

Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5. The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8. The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9. Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success. Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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Atheros AR2413 wireless not working after shutdown

- by Chandrasekhar

I am using a Ubuntu 11.04 on an Acer aspire 3680 laptop and my wifi is not working. I followed the below commands to install the madwifi driver: sudo su apt-get install subversion cd /usr/src svn checkout http://madwifi-project.org/svn/madwifi/trunk madwifi tar cfvz madwifi.tgz cd madwifi make && make install echo "blacklist ath5k" /etc/modprobe.d/blacklist.conf echo "ath_pci" /etc/modules modprobe ath_pci sudo reboot After installation I am facing the same problem. My wifi wont work after I shutdown. Infact it didn't work after suspend but I rectified that problem by the following commands: Command 1: sudo rmmod -f ath_pci sudo rfkill unblock all sudo modprobe ath_pci along with the command SUSPEND_MODULES=ath_pci added to the /etc/pm/config.d/madwifi directory. So if I suspend and then on my laptop the wifi loads well and doesn't create a problem. But if I shutdown my laptop the wifi never loads again and eachtime I have to run a Ubuntu 9.04 live CD to load it. I did try adding the Command 1 to the /etc/rc.local directory but still it doesn't work. So my question is: What should I do in order to make my wireless work without having to run a live CD of ubuntu 9.04 everytime after shutdown? Thanks. Here are the outputs which one might need: Output 1 chandru@chandru-acer:~$ lspci 00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03) 00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03) 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02) 00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 02) 00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2 (rev 02) 00:1c.2 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 3 (rev 02) 00:1d.0 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 (rev 02) 00:1d.1 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 02) 00:1d.2 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 02) 00:1d.3 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 02) 00:1d.7 USB Controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 02) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2) 00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02) 00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller (rev 02) 00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 02) 02:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8038 PCI-E Fast Ethernet Controller (rev 14) 0a:03.0 Ethernet controller: Atheros Communications Inc. AR2413 802.11bg NIC (rev 01) 0a:09.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller 0a:09.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) Output 2: lsmod Module Size Used by wlan_tkip 17074 2 binfmt_misc 13213 1 parport_pc 32111 0 ppdev 12849 0 snd_hda_codec_si3054 12924 1 snd_hda_codec_realtek 255882 1 joydev 17322 0 snd_atiixp_modem 18624 0 snd_via82xx_modem 18305 0 snd_intel8x0m 18493 0 snd_ac97_codec 105614 3 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m snd_hda_intel 24113 2 ac97_bus 12642 1 snd_ac97_codec snd_hda_codec 90901 3 snd_hda_codec_si3054,snd_hda_codec_realtek,snd_hda_intel i915 451053 3 snd_hwdep 13274 1 snd_hda_codec snd_pcm 80042 7 snd_hda_codec_si3054,snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_ac97_codec,snd_hda_intel,snd_hda_codec snd_seq_midi 13132 0 snd_rawmidi 25269 1 snd_seq_midi drm_kms_helper 40971 1 i915 snd_seq_midi_event 14475 1 snd_seq_midi snd_seq 51291 2 snd_seq_midi,snd_seq_midi_event pcmcia 39671 0 snd_timer 28659 2 snd_pcm,snd_seq snd_seq_device 14110 3 snd_seq_midi,snd_rawmidi,snd_seq drm 184164 4 i915,drm_kms_helper yenta_socket 27230 0 tifm_7xx1 12898 0 wlan_scan_sta 21945 1 ath_rate_sample 17279 1 pcmcia_rsrc 18292 1 yenta_socket psmouse 73312 0 tifm_core 15040 1 tifm_7xx1 snd 55295 18 snd_hda_codec_si3054,snd_hda_codec_realtek,snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_ac97_codec,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device serio_raw 12990 0 i2c_algo_bit 13184 1 i915 soundcore 12600 1 snd pcmcia_core 21505 3 pcmcia,yenta_socket,pcmcia_rsrc video 19112 1 i915 ath_pci 183044 0 snd_page_alloc 14073 5 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_hda_intel,snd_pcm wlan 224640 5 wlan_tkip,wlan_scan_sta,ath_rate_sample,ath_pci ath_hal 398701 3 ath_rate_sample,ath_pci lp 13349 0 parport 36746 3 parport_pc,ppdev,lp usbhid 41704 0 hid 77084 1 usbhid sky2 49172 0 Output 3 root@chandru-acer:~# lshw -C network PCI (sysfs) *-network description: Ethernet interface product: 88E8038 PCI-E Fast Ethernet Controller vendor: Marvell Technology Group Ltd. physical id: 0 bus info: pci@0000:02:00.0 logical name: eth0 version: 14 serial: 00:16:36:fb:aa:64 capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.28 firmware=N/A latency=0 link=no multicast=yes port=twisted pair resources: irq:43 memory:44000000-44003fff ioport:2000(size=256) *-network description: Wireless interface product: AR2413 802.11bg NIC vendor: Atheros Communications Inc. physical id: 3 bus info: pci@0000:0a:03.0 logical name: wifi0 version: 01 serial: 00:19:7d:d3:0c:fd width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list logical ethernet physical wireless configuration: broadcast=yes driver=ath_pci ip=192.168.1.6 latency=96 maxlatency=28 mingnt=10 multicast=yes wireless=IEEE 802.11g resources: irq:18 memory:d0000000-d000ffff Output 4 root@chandru-acer:~# lsmod | grep ath_pci ath_pci 183044 0 wlan 224640 5 wlan_tkip,wlan_scan_sta,ath_rate_sample,ath_pci ath_hal 398701 3 ath_rate_sample,ath_pci

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BizTalk: Sample: Context routing and Throttling with orchestration

- by Leonid Ganeline

The sample demonstrates using orchestration for throttling and using context routing. Usually throttling is implemented on the host level (in BizTalk 2010 we can also using the host instance level throttling). Here is demonstrated the throttling with orchestration convoy that slows down message flow from some customers. Sample implements sort of quality service agreement layer for different kind of customers. The sample demonstrates the context routing between orchestrations. It has several advantages over the content routing. For example, we don’t have to create the property schema and promote properties on the schemas; we don’t have to change the message content to change routing. Use case: The BizTalk application has a main processing orchestration that process all input messages. The application usually works as an OLTP application. Input messages came in random order without peaks, typical scenario for the on-line users. But sometimes the big data batch payloads come. These batches overload processing orchestrations. All processes, activated by on-line users after the payload, come to the same queue and are processed only after the payload. Result is on-line users can see significant delay in processing. It can be minutes or hours, depending of the batch size. Requirements: On-line user’s processing should work without delays. Big batches cannot disturb on-line users. There should be higher priority for the on-line users and the lower priority for the batches. Design: Decision is to divide the message flow in two branches, one for on-line users and second for batches. Branch with batches provides messages to the processing line with low priority, and the on-line user’s branch – with high priority. All messages are provided by hi-speed receive port. BTS.ReceivePortName context property is used for routing. The Router orchestration separates messages sent from on-line users and from the batch messages. But the Router does not use the BizTalk provided value of this property, the Router set up this value by itself. Router uses the content of the messages to decide if it is from on-line users or from batches. The message context property the BTS.ReceivePortName is changed respectively, its value works as a recipient address, as the “To” address for the next recipient orchestrations. Those next orchestrations are the BatchBottleneck and the MainProcess orchestrations. Messages with context equal “ToBatch” are filtered up by the BatchBottleneck orchestration. It is a unified convoy orchestration and it throttles the message flow, delaying the message delivery to the MainProcess orchestration. The BatchBottleneck orchestration changes the message context to the “ToProcess” and sends messages one after another with small delay in between. Delay can be configured in the BizTalk config file as: <appSettings> <add key="GLD_Tests_TwoWayRouting_BatchBottleneck_DelayMillisec" value="100"/> </appSettings> Of course, messages with context equal “ToProcess” are filtered up by the MainProcess orchestration. NOTES: Filters with string values: In Orchestrations (the first Receive shape in orchestration) use string values WITH quotes; in Send Ports use string values WITHOUT quotes. Filters on the Send Ports are dynamic; we can change them in run-time. Filters on the Orchestrations are static; we can change them only in design-time. To check the existence of the promoted property inside orchestration use the Expression shape with construction like this: if (BTS.ReceivePortName exists myMessage) { …; } It is not possible in the Message Assignment shape because using the “if” statement inside Message Assignment is prohibited. Several predefined context properties can behave in specific way. Say MessageTracking.OriginatingMessage or XMLNORM.DocumentSpecName, they are required some internal rules should be applied to the format or usage of this properties. MessageTracking.* parameters require you have to use tracking and you can get unexpected run-time errors in some cases. My recommendation is - use very limited set of the predefined context properties. To “attach” the new promoted property to the message, we have to use correlation. The correlation type should include this property. [Here is a good explanation by Saravana ] The sample code is here [sorry, temporary trubles with CodePlex].

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Oracle NoSQL Database Exceeds 1 Million Mixed YCSB Ops/Sec

- by Charles Lamb

We ran a set of YCSB performance tests on Oracle NoSQL Database using SSD cards and Intel Xeon E5-2690 CPUs with the goal of achieving 1M mixed ops/sec on a 95% read / 5% update workload. We used the standard YCSB parameters: 13 byte keys and 1KB data size (1,102 bytes after serialization). The maximum database size was 2 billion records, or approximately 2 TB of data. We sized the shards to ensure that this was not an "in-memory" test (i.e. the data portion of the B-Trees did not fit into memory). All updates were durable and used the "simple majority" replica ack policy, effectively 'committing to the network'. All read operations used the Consistency.NONE_REQUIRED parameter allowing reads to be performed on any replica. In the past we have achieved 100K ops/sec using SSD cards on a single shard cluster (replication factor 3) so for this test we used 10 shards on 15 Storage Nodes with each SN carrying 2 Rep Nodes and each RN assigned to its own SSD card. After correcting a scaling problem in YCSB, we blew past the 1M ops/sec mark with 8 shards and proceeded to hit 1.2M ops/sec with 10 shards. Hardware Configuration We used 15 servers, each configured with two 335 GB SSD cards. We did not have homogeneous CPUs across all 15 servers available to us so 12 of the 15 were Xeon E5-2690, 2.9 GHz, 2 sockets, 32 threads, 193 GB RAM, and the other 3 were Xeon E5-2680, 2.7 GHz, 2 sockets, 32 threads, 193 GB RAM. There might have been some upside in having all 15 machines configured with the faster CPU, but since CPU was not the limiting factor we don't believe the improvement would be significant. The client machines were Xeon X5670, 2.93 GHz, 2 sockets, 24 threads, 96 GB RAM. Although the clients had 96 GB of RAM, neither the NoSQL Database or YCSB clients require anywhere near that amount of memory and the test could have just easily been run with much less. Networking was all 10GigE. YCSB Scaling Problem We made three modifications to the YCSB benchmark. The first was to allow the test to accommodate more than 2 billion records (effectively int's vs long's). To keep the key size constant, we changed the code to use base 32 for the user ids. The second change involved to the way we run the YCSB client in order to make the test itself horizontally scalable.The basic problem has to do with the way the YCSB test creates its Zipfian distribution of keys which is intended to model "real" loads by generating clusters of key collisions. Unfortunately, the percentage of collisions on the most contentious keys remains the same even as the number of keys in the database increases. As we scale up the load, the number of collisions on those keys increases as well, eventually exceeding the capacity of the single server used for a given key.This is not a workload that is realistic or amenable to horizontal scaling. YCSB does provide alternate key distribution algorithms so this is not a shortcoming of YCSB in general. We decided that a better model would be for the key collisions to be limited to a given YCSB client process. That way, as additional YCSB client processes (i.e. additional load) are added, they each maintain the same number of collisions they encounter themselves, but do not increase the number of collisions on a single key in the entire store. We added client processes proportionally to the number of records in the database (and therefore the number of shards). This change to the use of YCSB better models a use case where new groups of users are likely to access either just their own entries, or entries within their own subgroups, rather than all users showing the same interest in a single global collection of keys. If an application finds every user having the same likelihood of wanting to modify a single global key, that application has no real hope of getting horizontal scaling. Finally, we used read/modify/write (also known as "Compare And Set") style updates during the mixed phase. This uses versioned operations to make sure that no updates are lost. This mode of operation provides better application behavior than the way we have typically run YCSB in the past, and is only practical at scale because we eliminated the shared key collision hotspots.It is also a more realistic testing scenario. To reiterate, all updates used a simple majority replica ack policy making them durable. Scalability Results In the table below, the "KVS Size" column is the number of records with the number of shards and the replication factor. Hence, the first row indicates 400m total records in the NoSQL Database (KV Store), 2 shards, and a replication factor of 3. The "Clients" column indicates the number of YCSB client processes. "Threads" is the number of threads per process with the total number of threads. Hence, 90 threads per YCSB process for a total of 360 threads. The client processes were distributed across 10 client machines. Shards KVS Size Clients Mixed (records) Threads OverallThroughput(ops/sec) Read Latencyav/95%/99%(ms) Write Latencyav/95%/99%(ms) 2 400m(2x3) 4 90(360) 302,152 0.76/1/3 3.08/8/35 4 800m(4x3) 8 90(720) 558,569 0.79/1/4 3.82/16/45 8 1600m(8x3) 16 90(1440) 1,028,868 0.85/2/5 4.29/21/51 10 2000m(10x3) 20 90(1800) 1,244,550 0.88/2/6 4.47/23/53

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On Reflector Pricing

- by Nick Harrison

I have heard a lot of outrage over Red Gate's decision to charge for Reflector. In the interest of full disclosure, I am a fan of Red Gate. I have worked with them on several usability tests. They also sponsor Simple Talk where I publish articles. They are a good company. I am also a BIG fan of Reflector. I have used it since Lutz originally released it. I have written my own add-ins. I have written code to host reflector and use its object model in my own code. Reflector is a beautiful tool. The care that Lutz took to incorporate extensibility is amazing. I have never had difficulty convincing my fellow developers that it is a wonderful tool. Almost always, once anyone sees it in action, it becomes their favorite tool. This wide spread adoption and usability has made it an icon and pivotal pillar in the DotNet community. Even folks with the attitude that if it did not come out of Redmond then it must not be any good, still love it. It is ironic to hear everyone clamoring for it to be released as open source. Reflector was never open source, it was free, but you never were able to peruse the source code and contribute your own changes. You could not even use Reflector to view the source code. From the very beginning, it was never anyone's intention for just anyone to examine the source code and make their own contributions aside from the add-in model. Lutz chose to hand over the reins to Red Gate because he believed that they would be able to build on his original vision and keep the product viable and effective. He did not choose to make it open source, hoping that the community would be up to the challenge. The simplicity and elegance may well have been lost with the "design by committee" nature of open source. Despite being a wonderful and beloved tool, Reflector cannot be an easy tool to maintain. Maybe because it is so wonderful and beloved, it is even more difficult to maintain. At any rate, we have high expectations. Reflector must continue to be able to reasonably disassemble every language construct that the framework and core languages dream up. We want it to be fast, and we also want it to continue to be simple to use. No small order. Red Gate tried to keep the core product free. Sadly there was not enough interest in the Pro version to subsidize the rest of the expenses. $35 is a reasonable cost, more than reasonable. I have read the blog posts and forum posts complaining about the time associated with getting the expense approved. I have heard people complain about the cost being unreasonable if you are a developer from certain countries. Let's do the math. How much of a productivity boost is Reflector? How many hours do you think it saves you in a typical project? The next question is a little easier if you are a contractor or a consultant, but what is your hourly rate? If you are not a contractor, you can probably figure out an hourly rate. How long does it take to get a return on your investment? The value added proposition is not a difficult one to make. I have read people clamoring that Red Gate sucks and is evil. They complain about broken promises and conflicts of interest. Relax! Red Gate is not evil. The world is not coming to an end. The sun will come up tomorrow. I am sure that Red Gate will come up with options for volume licensing or site licensing for companies that want to get a licensed copy for their entire team. Don't panic, and I am sure that many great improvements are on the horizon. Switching the UI to WPF and including a tabbed interface opens up lots of possibilities.

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Understanding the 'High Performance' meaning in Extreme Transaction Processing

- by kyap

Despite my previous blogs entries on SOA/BPM and Identity Management, the domain where I'm the most passionated is definitely the Extreme Transaction Processing, commonly called XTP.I came across XTP back to 2007 while I was still FMW Product Manager in EMEA. At that time Oracle acquired a company called Tangosol, which owned an unique product called Coherence that we renamed to Oracle Coherence. Beside this innovative renaming of the product, to be honest, I didn't know much about it, except being a "distributed in-memory cache for Extreme Transaction Processing"... not very helpful still.In general when people doesn't fully understand a technology or a concept, they tend to find some shortcuts, either correct or not, to justify their lack-of understanding... and of course I was part of this category of individuals. And the shortcut was "Oracle Coherence Cache helps to improve Performance". Excellent marketing slogan... but not very meaningful still. By chance I was able to get away quickly from that group in July 2007* at Thames Valley Park (UK), after I attended one of the most interesting workshops, in my 10 years career in Oracle, delivered by Brian Oliver. The biggest mistake I made was to assume that performance improvement with Coherence was related to the response time. Which can be considered as legitimus at that time, because after-all caches help to reduce latency on cached data access, hence reduce the response-time. But like all caches, you need to define caching and expiration policies, thinking about the cache-missed strategy, and most of the time you have to re-write partially your application in order to work with the cache. At a result, the expected benefit vanishes... so, not very useful then?The key mistake I made was my perception or obsession on how performance improvement should be driven, but I strongly believe this is still a common problem to most of the developers. In fact we all know the that the performance of a system is generally presented by the Capacity (or Throughput), with the 2 important dimensions Speed (response-time) and Volume (load) :Capacity (TPS) = Volume (T) / Speed (S)To increase the Capacity, we can either reduce the Speed(in terms of response-time), or to increase the Volume. However we tend to only focus on reducing the Speed dimension, perhaps it is more concrete and tangible to measure, and nicer to present to our management because there's a direct impact onto the end-users experience. On the other hand, we assume the Volume can be addressed by the underlying hardware or software stack, so if we need more capacity (scale out), we just add more hardware or software. Unfortunately, the reality proves that IT is never as ideal as we assume...The challenge with Speed improvement approach is that it is generally difficult and costly to make things already fast... faster. And by adding Coherence will not necessarily help either. Even though we manage to do so, the Capacity can not increase forever because... the Speed can be influenced by the Volume. For all system, we always have a performance illustration as follow: In all traditional system, the increase of Volume (Transaction) will also increase the Speed (Response-Time) as some point. The reason is simple: most of the time the Application logics were not designed to scale. As an example, if you have a while-loop in your application, it is natural to conceive that parsing 200 entries will require double execution-time compared to 100 entries. If you need to "Speed-up" the execution, you can only upgrade your hardware (scale-up) with faster CPU and/or network to reduce network latency. It is technically limited and economically inefficient. And this is exactly where XTP and Coherence kick in. The primary objective of XTP is about designing applications which can scale-out for increasing the Volume, by applying coding techniques to keep the execution-time as constant as possible, independently of the number of runtime data being manipulated. It is actually not just about having an application running as fast as possible, but about having a much more predictable system, with constant response-time and linearly scale, so we can easily increase throughput by adding more hardwares in parallel. It is in general combined with the Low Latency Programming model, where we tried to optimize the network usage as much as possible, either from the programmatic angle (less network-hoops to complete a task), and/or from a hardware angle (faster network equipments). In this picture, Oracle Coherence can be considered as software-level XTP enabler, via the Distributed-Cache because it can guarantee: - Constant Data Objects access time, independently from the number of Objects and the Coherence Cluster size - Data Objects Distribution by Affinity for in-memory data grouping - In-place Data Processing for parallel executionTo summarize, Oracle Coherence is indeed useful to improve your application performance, just not in the way we commonly think. It's not about the Speed itself, but about the overall Capacity with Extreme Load while keeping consistant Speed. In the future I will keep adding new blog entries around this topic, with some sample codes experiences sharing that I capture in the last few years. In the meanwhile if you want to know more how Oracle Coherence, I strongly suggest you to start with checking how our worldwide customers are using Oracle Coherence first, then you can start playing with the product through our tutorial.Have Fun !

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Annoying flickering of vertices and edges (possible z-fighting)

- by Belgin

I'm trying to make a software z-buffer implementation, however, after I generate the z-buffer and proceed with the vertex culling, I get pretty severe discrepancies between the vertex depth and the depth of the buffer at their projected coordinates on the screen (i.e. zbuffer[v.xp][v.yp] != v.z, where xp and yp are the projected x and y coordinates of the vertex v), sometimes by a small fraction of a unit and sometimes by 2 or 3 units. Here's what I think is happening: Each triangle's data structure holds the plane's (that is defined by the triangle) coefficients (a, b, c, d) computed from its three vertices from their normal: void computeNormal(Vertex *v1, Vertex *v2, Vertex *v3, double *a, double *b, double *c) { double a1 = v1 -> x - v2 -> x; double a2 = v1 -> y - v2 -> y; double a3 = v1 -> z - v2 -> z; double b1 = v3 -> x - v2 -> x; double b2 = v3 -> y - v2 -> y; double b3 = v3 -> z - v2 -> z; *a = a2*b3 - a3*b2; *b = -(a1*b3 - a3*b1); *c = a1*b2 - a2*b1; } void computePlane(Poly *p) { double x = p -> verts[0] -> x; double y = p -> verts[0] -> y; double z = p -> verts[0] -> z; computeNormal(p -> verts[0], p -> verts[1], p -> verts[2], &p -> a, &p -> b, &p -> c); p -> d = p -> a * x + p -> b * y + p -> c * z; } The z-buffer just holds the smallest depth at the respective xy coordinate by somewhat casting rays to the polygon (I haven't quite got interpolation right yet so I'm using this slower method until I do) and determining the z coordinate from the reversed perspective projection formulas (which I got from here: double z = -(b*Ez*y + a*Ez*x - d*Ez)/(b*y + a*x + c*Ez - b*Ey - a*Ex); Where x and y are the pixel's coordinates on the screen; a, b, c, and d are the planes coefficients; Ex, Ey, and Ez are the eye's (camera's) coordinates. This last formula does not accurately give the exact vertices' z coordinate at their projected x and y coordinates on the screen, probably because of some floating point inaccuracy (i.e. I've seen it return something like 3.001 when the vertex's z-coordinate was actually 2.998). Here is the portion of code that hides the vertices that shouldn't be visible: for(i = 0; i < shape.nverts; ++i) { double dist = shape.verts[i].z; if(z_buffer[shape.verts[i].yp][shape.verts[i].xp].z < dist) shape.verts[i].visible = 0; else shape.verts[i].visible = 1; } How do I solve this issue? EDIT I've implemented the near and far planes of the frustum, with 24 bit accuracy, and now I have some questions: Is this what I have to do this in order to resolve the flickering? When I compare the z value of the vertex with the z value in the buffer, do I have to convert the z value of the vertex to z' using the formula, or do I convert the value in the buffer back to the original z, and how do I do that? What are some decent values for near and far? Thanks in advance.

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Finding it Hard to Deliver Right Customer Experience: Think BPM!

- by Ajay Khanna

Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey. They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time. Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social) is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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ASP.NET Multi-Select Radio Buttons

- by Ajarn Mark Caldwell

“HERESY!” you say, “Radio buttons are for single-select items! If you want multi-select, use checkboxes!” Well, I would agree, and that is why I consider this a significant bug that ASP.NET developers need to be aware of. Here’s the situation. If you use ASP:RadioButton controls on your WebForm, then you know that in order to get them to behave properly, that is, to define a group in which only one of them can be selected by the user, you use the Group attribute and set the same value on each one. For example: 1: <asp:RadioButton runat="server" ID="rdo1" Group="GroupName" checked="true" /> 2: <asp:RadioButton runat="server" ID="rdo2" Group="GroupName" /> With this configuration, the controls will render to the browser as HTML Input / Type=radio tags and when the user selects one, the browser will automatically deselect the other one so that only one can be selected (checked) at any time. BUT, if you user server-side code to manipulate the Checked attribute of these controls, it is possible to set them both to believe that they are checked. 1: rdo2.Checked = true; // Does NOT change the Checked attribute of rdo1 to be false. As long as you remain in server-side code, the system will believe that both radio buttons are checked (you can verify this in the debugger). Therefore, if you later have code that looks like this 1: if (rdo1.Checked) 2: { 3: DoSomething1(); 4: } 5: else 6: { 7: DoSomethingElse(); 8: } then it will always evaluate the condition to be true and take the first action. The good news is that if you return to the client with multiple radio buttons checked, the browser tries to clean that up for you and make only one of them really checked. It turns out that the last one on the screen wins, so in this case, you will in fact end up with rdo2 as checked, and if you then make a trip to the server to run the code above, it will appear to be working properly. However, if your page initializes with rdo2 checked and in code you set rdo1 to checked also, then when you go back to the client, rdo2 will remain checked, again because it is the last one and the last one checked “wins”. And this gets even uglier if you ever set these radio buttons to be disabled. In that case, although the client browser renders the radio buttons as though only one of them is checked the system actually retains the value of both of them as checked, and your next trip to the server will really frustrate you because the browser showed rdo2 as checked, but your DoSomething1() routine keeps getting executed. The following is sample code you can put into any WebForm to test this yourself. 1: <body> 2: <form id="form1" runat="server"> 3: <h1>Radio Button Test</h1> 4: <hr /> 5: <asp:Button runat="server" ID="cmdBlankPostback" Text="Blank Postback" /> 6:             7: <asp:Button runat="server" ID="cmdEnable" Text="Enable All" OnClick="cmdEnable_Click" /> 8:             9: <asp:Button runat="server" ID="cmdDisable" Text="Disable All" OnClick="cmdDisable_Click" /> 10:             11: <asp:Button runat="server" ID="cmdTest" Text="Test" OnClick="cmdTest_Click" /> 12: <br /><br /><br /> 13: <asp:RadioButton ID="rdoG1R1" GroupName="Group1" runat="server" Text="Group 1 Radio 1" Checked="true" /><br /> 14: <asp:RadioButton ID="rdoG1R2" GroupName="Group1" runat="server" Text="Group 1 Radio 2" /><br /> 15: <asp:RadioButton ID="rdoG1R3" GroupName="Group1" runat="server" Text="Group 1 Radio 3" /><br /> 16: <hr /> 17: <asp:RadioButton ID="rdoG2R1" GroupName="Group2" runat="server" Text="Group 2 Radio 1" /><br /> 18: <asp:RadioButton ID="rdoG2R2" GroupName="Group2" runat="server" Text="Group 2 Radio 2" Checked="true" /><br /> 19: 20: </form> 21: </body> 1: protected void Page_Load(object sender, EventArgs e) 2: { 3: 4: } 5: 6: protected void cmdEnable_Click(object sender, EventArgs e) 7: { 8: rdoG1R1.Enabled = true; 9: rdoG1R2.Enabled = true; 10: rdoG1R3.Enabled = true; 11: rdoG2R1.Enabled = true; 12: rdoG2R2.Enabled = true; 13: } 14: 15: protected void cmdDisable_Click(object sender, EventArgs e) 16: { 17: rdoG1R1.Enabled = false; 18: rdoG1R2.Enabled = false; 19: rdoG1R3.Enabled = false; 20: rdoG2R1.Enabled = false; 21: rdoG2R2.Enabled = false; 22: } 23: 24: protected void cmdTest_Click(object sender, EventArgs e) 25: { 26: rdoG1R2.Checked = true; 27: rdoG2R1.Checked = true; 28: } 29: 30: protected void Page_PreRender(object sender, EventArgs e) 31: { 32: 33: } After you copy the markup and page-behind code into the appropriate files. I recommend you set a breakpoint on Page_Load as well as cmdTest_Click, and add each of the radio button controls to the Watch list so that you can walk through the code and see exactly what is happening. Use the Blank Postback button to cause a postback to the server so you can inspect things without making any changes. The moral of the story is: if you do server-side manipulation of the Checked status of RadioButton controls, then you need to set ALL of the controls in a group whenever you want to change one.

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How to get distinct values from the List<T> with LINQ

- by Vincent Maverick Durano

Recently I was working with data from a generic List<T> and one of my objectives is to get the distinct values that is found in the List. Consider that we have this simple class that holds the following properties: public class Product { public string Make { get; set; } public string Model { get; set; } } Now in the page code behind we will create a list of product by doing the following: private List<Product> GetProducts() { List<Product> products = new List<Product>(); Product p = new Product(); p.Make = "Samsung"; p.Model = "Galaxy S 1"; products.Add(p); p = new Product(); p.Make = "Samsung"; p.Model = "Galaxy S 2"; products.Add(p); p = new Product(); p.Make = "Samsung"; p.Model = "Galaxy Note"; products.Add(p); p = new Product(); p.Make = "Apple"; p.Model = "iPhone 4"; products.Add(p); p = new Product(); p.Make = "Apple"; p.Model = "iPhone 4s"; products.Add(p); p = new Product(); p.Make = "HTC"; p.Model = "Sensation"; products.Add(p); p = new Product(); p.Make = "HTC"; p.Model = "Desire"; products.Add(p); p = new Product(); p.Make = "Nokia"; p.Model = "Some Model"; products.Add(p); p = new Product(); p.Make = "Nokia"; p.Model = "Some Model"; products.Add(p); p = new Product(); p.Make = "Sony Ericsson"; p.Model = "800i"; products.Add(p); p = new Product(); p.Make = "Sony Ericsson"; p.Model = "800i"; products.Add(p); return products; } And then let’s bind the products to the GridView. protected void Page_Load(object sender, EventArgs e) { if (!IsPostBack) { Gridview1.DataSource = GetProducts(); Gridview1.DataBind(); } } Running the code will display something like this in the page: Now what I want is to get the distinct row values from the list. So what I did is to use the LINQ Distinct operator and unfortunately it doesn't work. In order for it work is you must use the overload method of the Distinct operator for you to get the desired results. So I’ve added this IEqualityComparer<T> class to compare values: class ProductComparer : IEqualityComparer<Product> { public bool Equals(Product x, Product y) { if (Object.ReferenceEquals(x, y)) return true; if (Object.ReferenceEquals(x, null) || Object.ReferenceEquals(y, null)) return false; return x.Make == y.Make && x.Model == y.Model; } public int GetHashCode(Product product) { if (Object.ReferenceEquals(product, null)) return 0; int hashProductName = product.Make == null ? 0 : product.Make.GetHashCode(); int hashProductCode = product.Model.GetHashCode(); return hashProductName ^ hashProductCode; } } After that you can then bind the GridView like this: protected void Page_Load(object sender, EventArgs e) { if (!IsPostBack) { Gridview1.DataSource = GetProducts().Distinct(new ProductComparer()); Gridview1.DataBind(); } } Running the page will give you the desired output below: As you notice, it now eliminates the duplicate rows in the GridView. Now what if we only want to get the distinct values for a certain field. For example I want to get the distinct “Make” values such as Samsung, Apple, HTC, Nokia and Sony Ericsson and populate them to a DropDownList control for filtering purposes. I was hoping the the Distinct operator has an overload that can compare values based on the property value like (GetProducts().Distinct(o => o.PropertyToCompare). But unfortunately it doesn’t provide that overload so what I did as a workaround is to use the GroupBy,Select and First LINQ query operators to achieve what I want. Here’s the code to get the distinct values of a certain field. protected void Page_Load(object sender, EventArgs e) { if (!IsPostBack) { DropDownList1.DataSource = GetProducts().GroupBy(o => o.Make).Select(o => o.First()); DropDownList1.DataTextField = "Make"; DropDownList1.DataValueField = "Model"; DropDownList1.DataBind(); } } Running the code will display the following output below: That’s it! I hope someone find this post useful!

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Performance triage

- by Dave

Folks often ask me how to approach a suspected performance issue. My personal strategy is informed by the fact that I work on concurrency issues. (When you have a hammer everything looks like a nail, but I'll try to keep this general). A good starting point is to ask yourself if the observed performance matches your expectations. Expectations might be derived from known system performance limits, prototypes, and other software or environments that are comparable to your particular system-under-test. Some simple comparisons and microbenchmarks can be useful at this stage. It's also useful to write some very simple programs to validate some of the reported or expected system limits. Can that disk controller really tolerate and sustain 500 reads per second? To reduce the number of confounding factors it's better to try to answer that question with a very simple targeted program. And finally, nothing beats having familiarity with the technologies that underlying your particular layer. On the topic of confounding factors, as our technology stacks become deeper and less transparent, we often find our own technology working against us in some unexpected way to choke performance rather than simply running into some fundamental system limit. A good example is the warm-up time needed by just-in-time compilers in Java Virtual Machines. I won't delve too far into that particular hole except to say that it's rare to find good benchmarks and methodology for java code. Another example is power management on x86. Power management is great, but it can take a while for the CPUs to throttle up from low(er) frequencies to full throttle. And while I love "turbo" mode, it makes benchmarking applications with multiple threads a chore as you have to remember to turn it off and then back on otherwise short single-threaded runs may look abnormally fast compared to runs with higher thread counts. In general for performance characterization I disable turbo mode and fix the power governor at "performance" state. Another source of complexity is the scheduler, which I've discussed in prior blog entries. Lets say I have a running application and I want to better understand its behavior and performance. We'll presume it's warmed up, is under load, and is an execution mode representative of what we think the norm would be. It should be in steady-state, if a steady-state mode even exists. On Solaris the very first thing I'll do is take a set of "pstack" samples. Pstack briefly stops the process and walks each of the stacks, reporting symbolic information (if available) for each frame. For Java, pstack has been augmented to understand java frames, and even report inlining. A few pstack samples can provide powerful insight into what's actually going on inside the program. You'll be able to see calling patterns, which threads are blocked on what system calls or synchronization constructs, memory allocation, etc. If your code is CPU-bound then you'll get a good sense where the cycles are being spent. (I should caution that normal C/C++ inlining can diffuse an otherwise "hot" method into other methods. This is a rare instance where pstack sampling might not immediately point to the key problem). At this point you'll need to reconcile what you're seeing with pstack and your mental model of what you think the program should be doing. They're often rather different. And generally if there's a key performance issue, you'll spot it with a moderate number of samples. I'll also use OS-level observability tools to lock for the existence of bottlenecks where threads contend for locks; other situations where threads are blocked; and the distribution of threads over the system. On Solaris some good tools are mpstat and too a lesser degree, vmstat. Try running "mpstat -a 5" in one window while the application program runs concurrently. One key measure is the voluntary context switch rate "vctx" or "csw" which reflects threads descheduling themselves. It's also good to look at the user; system; and idle CPU percentages. This can give a broad but useful understanding if your threads are mostly parked or mostly running. For instance if your program makes heavy use of malloc/free, then it might be the case you're contending on the central malloc lock in the default allocator. In that case you'd see malloc calling lock in the stack traces, observe a high csw/vctx rate as threads block for the malloc lock, and your "usr" time would be less than expected. Solaris dtrace is a wonderful and invaluable performance tool as well, but in a sense you have to frame and articulate a meaningful and specific question to get a useful answer, so I tend not to use it for first-order screening of problems. It's also most effective for OS and software-level performance issues as opposed to HW-level issues. For that reason I recommend mpstat & pstack as my the 1st step in performance triage. If some other OS-level issue is evident then it's good to switch to dtrace to drill more deeply into the problem. Only after I've ruled out OS-level issues do I switch to using hardware performance counters to look for architectural impediments.

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Take Two: Comparing JVMs on ARM/Linux

- by user12608080

Although the intent of the previous article, entitled Comparing JVMs on ARM/Linux, was to introduce and highlight the availability of the HotSpot server compiler (referred to as c2) for Java SE-Embedded ARM v7, it seems, based on feedback, that everyone was more interested in the OpenJDK comparisons to Java SE-E. In fact there were two main concerns: The fact that the previous article compared Java SE-E 7 against OpenJDK 6 might be construed as an unlevel playing field because version 7 is newer and therefore potentially more optimized. That the generic compiler settings chosen to build the OpenJDK implementations did not put those versions in a particularly favorable light. With those considerations in mind, we'll institute the following changes to this version of the benchmarking: In order to help alleviate an additional concern that there is some sort of benchmark bias, we'll use a different suite, called DaCapo. Funded and supported by many prestigious organizations, DaCapo's aim is to benchmark real world applications. Further information about DaCapo can be found at http://dacapobench.org. At the suggestion of Xerxes Ranby, who has been a great help through this entire exercise, a newer Linux distribution will be used to assure that the OpenJDK implementations were built with more optimal compiler settings. The Linux distribution in this instance is Ubuntu 11.10 Oneiric Ocelot. Having experienced difficulties getting Ubuntu 11.10 to run on the original D2Plug ARMv7 platform, for these benchmarks, we'll switch to an embedded system that has a supported Ubuntu 11.10 release. That platform is the Freescale i.MX53 Quick Start Board. It has an ARMv7 Coretex-A8 processor running at 1GHz with 1GB RAM. We'll limit comparisons to 4 JVM implementations: Java SE-E 7 Update 2 c1 compiler (default) Java SE-E 6 Update 30 (c1 compiler is the only option) OpenJDK 6 IcedTea6 1.11pre 6b23~pre11-0ubuntu1.11.10.2 CACAO build 1.1.0pre2 OpenJDK 6 IcedTea6 1.11pre 6b23~pre11-0ubuntu1.11.10.2 JamVM build-1.6.0-devel Certain OpenJDK implementations were eliminated from this round of testing for the simple reason that their performance was not competitive. The Java SE 7u2 c2 compiler was also removed because although quite respectable, it did not perform as well as the c1 compilers. Recall that c2 works optimally in long-lived situations. Many of these benchmarks completed in a relatively short period of time. To get a feel for where c2 shines, take a look at the first chart in this blog. The first chart that follows includes performance of all benchmark runs on all platforms. Later on we'll look more at individual tests. In all runs, smaller means faster. The DaCapo aficionado may notice that only 10 of the 14 DaCapo tests for this version were executed. The reason for this is that these 10 tests represent the only ones successfully completed by all 4 JVMs. Only the Java SE-E 6u30 could successfully run all of the tests. Both OpenJDK instances not only failed to complete certain tests, but also experienced VM aborts too. One of the first observations that can be made between Java SE-E 6 and 7 is that, for all intents and purposes, they are on par with regards to performance. While it is a fact that successive Java SE releases add additional optimizations, it is also true that Java SE 7 introduces additional complexity to the Java platform thus balancing out any potential performance gains at this point. We are still early into Java SE 7. We would expect further performance enhancements for Java SE-E 7 in future updates. In comparing Java SE-E to OpenJDK performance, among both OpenJDK VMs, Cacao results are respectable in 4 of the 10 tests. The charts that follow show the individual results of those four tests. Both Java SE-E versions do win every test and outperform Cacao in the range of 9% to 55%. For the remaining 6 tests, Java SE-E significantly outperforms Cacao in the range of 114% to 311% So it looks like OpenJDK results are mixed for this round of benchmarks. In some cases, performance looks to have improved. But in a majority of instances, OpenJDK still lags behind Java SE-Embedded considerably. Time to put on my asbestos suit. Let the flames begin...

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jqGrid - dynamically load different drop down values for different rows depending on another column value

- by Renso

Goal: As we all know the jqGrid examples in the demo and the Wiki always refer to static values for drop down boxes. This of course is a personal preference but in dynamic design these values should be populated from the database/xml file, etc, ideally JSON formatted. Can you do this in jqGrid, yes, but with some custom coding which we will briefly show below (refer to some of my other blog entries for a more detailed discussion on this topic). What you CANNOT do in jqGrid, referrign here up and to version 3.8.x, is to load different drop down values for different rows in the jqGrid. Well, not without some trickery, which is what this discussion is about. Issue: Of course the issue is that jqGrid has been designed for high performance and thus I have no issue with them loading a reference to a single drop down values list for every column. This way if you have 500 rows or one, each row only refers to a single list for that particuolar column. Nice! SO how easy would it be to simply traverse the grid once loaded on gridComplete or loadComplete and simply load the select tag's options from scratch, via ajax, from memory variable, hard coded etc? Impossible! Since their is no embedded SELECT tag within each cell containing the drop down values (remeber it only has a reference to that list in memory), all you will see when you inspect the cell prior to clicking on it, or even before and on beforeEditCell, is an empty <TD></TD>. When trying to load that list via a click event on that cell will temporarily load the list but jqGrid's last internal callback event will remove it and replace it with the old one, and you are back to square one. Solution: Yes, after spending a few hours on this found a solution to the problem that does not require any updates to jqGrid source code, thank GOD! Before we get into the coding details, the solution here can of course be customized to suite your specific needs, this one loads the entire drop down list that would be needed across all rows once into global variable. I then parse this object that contains all the properties I need to filter the rows depending on which ones I want the user to see based off of another cell value in that row. This only happens when clicking the cell, so no performance penalty. You may of course to load it via ajax when the user clicks the cell, but I found it more effecient to load the entire list as part of jqGrid's normal editoptions: { multiple: false, value: listingStatus } colModel options which again keeps only a reference to the sinlge list, no duplciation. Lets get into the meat and potatoes of it. var acctId = $('#Id').val(); var data = $.ajax({ url: $('#ajaxGetAllMaterialsTrackingLookupDataUrl').val(), data: { accountId: acctId }, dataType: 'json', async: false, success: function(data, result) { if (!result) alert('Failure to retrieve the Alert related lookup data.'); } }).responseText; var lookupData = eval('(' + data + ')'); var listingCategory = lookupData.ListingCategory; var listingStatus = lookupData.ListingStatus; var catList = '{'; $(lookupData.ListingCategory).each(function() { catList += this.Id + ':"' + this.Name + '",'; }); catList += '}'; var lastsel; var ignoreAlert = true; $(item) .jqGrid({ url: listURL, postData: '', datatype: "local", colNames: ['Id', 'Name', 'Commission<br />Rep', 'Business<br />Group', 'Order<br />Date', 'Edit', 'TBD', 'Month', 'Year', 'Week', 'Product', 'Product<br />Type', 'Online/<br />Magazine', 'Materials', 'Special<br />Placement', 'Logo', 'Image', 'Text', 'Contact<br />Info', 'Everthing<br />In', 'Category', 'Status'], colModel: [ { name: 'Id', index: 'Id', hidden: true, hidedlg: true }, { name: 'AccountName', index: 'AccountName', align: "left", resizable: true, search: true, width: 100 }, { name: 'OnlineName', index: 'OnlineName', align: 'left', sortable: false, width: 80 }, { name: 'ListingCategoryName', index: 'ListingCategoryName', width: 85, editable: true, hidden: false, edittype: "select", editoptions: { multiple: false, value: eval('(' + catList + ')') }, editrules: { required: false }, formatoptions: { disabled: false} } ], jsonReader: { root: "List", page: "CurrentPage", total: "TotalPages", records: "TotalRecords", userdata: "Errors", repeatitems: false, id: "0" }, rowNum: $rows, rowList: [10, 20, 50, 200, 500, 1000, 2000], imgpath: jQueryImageRoot, pager: $(item + 'Pager'), shrinkToFit: true, width: 1455, recordtext: 'Traffic lines', sortname: 'OrderDate', viewrecords: true, sortorder: "asc", altRows: true, cellEdit: true, cellsubmit: "remote", cellurl: editURL + '?rows=' + $rows + '&page=1', loadComplete: function() { }, gridComplete: function() { }, loadError: function(xhr, st, err) { }, afterEditCell: function(rowid, cellname, value, iRow, iCol) { var select = $(item).find('td.edit-cell select'); $(item).find('td.edit-cell select option').each(function() { var option = $(this); var optionId = $(this).val(); $(lookupData.ListingCategory).each(function() { if (this.Id == optionId) { if (this.OnlineName != $(item).getCell(rowid, 'OnlineName')) { option.remove(); return false; } } }); }); }, search: true, searchdata: {}, caption: "List of all Traffic lines", editurl: editURL + '?rows=' + $rows + '&page=1', hiddengrid: hideGrid Here is the JSON data returned via the ajax call during the jqGrid function call above (NOTE it must be { async: false}: {"ListingCategory":[{"Id":29,"Name":"Document Imaging & Management","OnlineName":"RF Globalnet"} ,{"Id":1,"Name":"Ancillary Department Hardware","OnlineName":"Healthcare Technology Online"} ,{"Id":2,"Name":"Asset Tracking","OnlineName":"Healthcare Technology Online"} ,{"Id":3,"Name":"Asset Tracking","OnlineName":"Healthcare Technology Online"} ,{"Id":4,"Name":"Asset Tracking","OnlineName":"Healthcare Technology Online"} ,{"Id":5,"Name":"Document Imaging & Management","OnlineName":"Healthcare Technology Online"} ,{"Id":6,"Name":"Document Imaging & Management","OnlineName":"Healthcare Technology Online"} ,{"Id":7,"Name":"EMR/EHR Software","OnlineName":"Healthcare Technology Online"}]} I only need the Id and Name for the drop down list, but the third column in the JSON object is important, it is the only that I match up with the OnlineName in the jqGrid column, and then in the loop during afterEditCell simply remove the ones I don't want the user to see. That's it!

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WMemoryProfiler is Released

- by Alois Kraus

What is it? WMemoryProfiler is a managed profiling Api to aid integration testing. This free library can get managed heap statistics and memory usage for your own process (remember testing) and other processes as well. The best thing is that it does work from .NET 2.0 up to .NET 4.5 in x86 and x64. To make it more interesting it can attach to any running .NET process. The reason why I do mention this is that commercial profilers do support this functionality only for their professional editions. An normally only since .NET 4.0 since the profiling API only since then does support attaching to a running process. This thing does differ in many aspects from “normal” profilers because while profiling yourself you can get all objects from all managed heaps back as an object array. If you ever wanted to change the state of an object which does only exist a method local in another thread you can get your hands on it now … Enough theory. Show me some code /// <summary> /// Show feature to not only get statisics out of a process but also the newly allocated /// instances since the last call to MarkCurrentObjects. /// GetNewObjects does return the newly allocated objects as object array /// </summary> static void InstanceTracking() { using (var dumper = new MemoryDumper()) // if you have problems use to see the debugger windows true,true)) { dumper.MarkCurrentObjects(); Allocate(); ILookup<Type, object> newObjects = dumper.GetNewObjects() .ToLookup( x => x.GetType() ); Console.WriteLine("New Strings:"); foreach (var newStr in newObjects[typeof(string)] ) { Console.WriteLine("Str: {0}", newStr); } } } … New Strings: Str: qqd Str: String data: Str: String data: 0 Str: String data: 1 … This is really hot stuff. Not only you can get heap statistics but you can directly examine the new objects and make queries upon them. When I do find more time I can reconstruct the object root graph from it from my own process. It this cool or what? You can also peek into the Finalization Queue to check if you did accidentally forget to dispose a whole bunch of objects … /// <summary> /// .NET 4.0 or above only. Get all finalizable objects which are ready for finalization and have no other object roots anymore. /// </summary> static void NotYetFinalizedObjects() { using (var dumper = new MemoryDumper()) { object[] finalizable = dumper.GetObjectsReadyForFinalization(); Console.WriteLine("Currently {0} objects of types {1} are ready for finalization. Consider disposing them before.", finalizable.Length, String.Join(",", finalizable.ToLookup( x=> x.GetType() ) .Select( x=> x.Key.Name)) ); } } How does it work? The W of WMemoryProfiler is a good hint. It does employ Windbg and SOS dll to do the heavy lifting and concentrates on an easy to use Api which does hide completely Windbg. If you do not want to see Windbg you will never see it. In my experience the most complex thing is actually to download Windbg from the Windows 8 Stanalone SDK. This is described in the Readme and the exception you are greeted with if it is missing in much greater detail. So I will not go into this here. What Next? Depending on the feedback I do get I can imagine some features which might be useful as well Calculate first order GC Roots from the actual object graph Identify global statics in Types in object graph Support read out of finalization queue of .NET 2.0 as well. Support Memory Dump analysis (again a feature only supported by commercial profilers in their professional editions if it is supported at all) Deserialize objects from a memory dump into a live process back (this would need some more investigation but it is doable) The last item needs some explanation. Why on earth would you want to do that? The basic idea is to store in your live process some logging/tracing data which can become quite big but since it is never written to it is very fast to generate. When your process crashes with a memory dump you could transfer this data structure back into a live viewer which can then nicely display your program state at the point it did crash. This is an advanced trouble shooting technique I have not seen anywhere yet but it could be quite useful. You can have here a look at the current feature list of WMemoryProfiler with some examples. How To Get Started? First I would download the released source package (it is tiny). And compile the complete project. Then you can compile the Example project (it has this name) and uncomment in the main method the scenario you want to check out. If you are greeted with an exception it is time to install the Windows 8 Standalone SDK which is described in great detail in the exception text. Thats it for the first round. I have seen something more limited in the Java world some years ago (now I cannot find the link anymore) but anyway. Now we have something much better.

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SQLIO Writes

- by Grant Fritchey

SQLIO is a fantastic utility for testing the abilities of the disks in your system. It has a very unfortunate name though, since it's not really a SQL Server testing utility at all. It really is a disk utility. They ought to call it DiskIO because they'd get more people using I think. Anyway, branding is not the point of this blog post. Writes are the point of this blog post. SQLIO works by slamming your disk. It performs as mean reads as it can or it performs as many writes as it can depending on how you've configured your tests. There are much smarter people than me who will get into all the various types of tests you should run. I'd suggest reading a bit of what Jonathan Kehayias (blog|twitter) has to say or wade into Denny Cherry's (blog|twitter) work. They're going to do a better job than I can describing all the benefits and mechanisms around using this excellent piece of software. My concerns are very focused. I needed to set up a series of tests to see how well our product SQL Storage Compress worked. I wanted to know the effects it would have on a system, the disk for sure, but also memory and CPU. How to stress the system? SQLIO of course. But when I set it up and ran it, following the documentation that comes with it, I was seeing better than 99% compression on the files. Don't get me wrong. Our product is magnificent, wonderful, all things great and beautiful, gets you coffee in the morning and is made mostly from bacon. But 99% compression. No, it's not that good. So what's up? Well, it's the configuration. The default mechanism is to load up a file, something large that will overwhelm your disk cache. You're instructed to load the file with a character 0x0. I never got a computer science degree. I went to film school. Because of this, I didn't memorize ASCII tables so when I saw this, I thought it was zero's or something. Nope. It's NULL. That's right, you're making a very large file, but you're filling it with NULL values. That's actually ok when all you're testing is the disk sub-system. But, when you want to test a compression and decompression, that can be an issue. I got around this fairly quickly. Instead of generating a file filled with NULL values, I just copied a database file for my tests. And to test it with SQL Storage Compress, I used a database file that had already been run through compression (about 40% compression on that file if you're interested). Now the reads were taken care of. I am seeing very realistic performance from decompressing the information for reads through SQLIO. But what about writes? Well, the issue is, what does SQLIO write? I don't have access to the code. But I do have access to the results. I did two different tests, just to be sure of what I was seeing. First test, use the .DAT file as described in the documentation. I opened the .DAT file after I was done with SQLIO, using WordPad. Guess what? It's a giant file full of air. SQLIO writes NULL values. What does that do to compression? I did the test again on a copy of an uncompressed database file. Then I ran the original and the SQLIO modified copy through ZIP to see what happened. I got better than 99% compression out of the SQLIO modified file (original file of 624,896kb went to 275,871kb compressed, after SQLIO it went to 608kb compressed). So, what does SQLIO write? It writes air. If you're trying to test it with compression or maybe some other type of file storage mechanism like dedupe, you need to know this because your tests really won't be valid. Should I find some other mechanism for testing? Yeah, if all I'm interested in is establishing performance to my own satisfaction, yes. But, I want to be able to compare my results with other people's results and we all need to be using the same tool in order for that to happen. SQLIO is the common mechanism that most people I know use to establish disk performance behavior. It'd be better if we could get SQLIO to do writes in some other fashion. Oh, and before I go, I get to brag a bit. Measuring IOPS, SQL Storage Compress outperforms my disk alone by about 30%.

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#OOW 2012 : IaaS, Private Cloud, Multitenant Database, and X3H2M2

- by Eric Bezille

The title of this post is a summary of the 4 announcements made by Larry Ellison today, during the opening session of Oracle Open World 2012... To know what's behind X3H2M2, you will have to wait a little, as I will go in order, beginning with the IaaS - Infrastructure as a Service - announcement. Oracle IaaS goes Public... and Private... Starting in 2004 with Fusion development, Oracle Cloud was launch last year to provide not only SaaS Application, based on standard development, but also the underlying PaaS, required to build the specifics, and required interconnections between applications, in and outside of the Cloud. Still, to cover the end-to-end Cloud Services spectrum, we had to provide an Infrastructure as a Service, leveraging our Servers, Storage, OS, and Virtualization Technologies, all "Engineered Together". This Cloud Infrastructure, was already available for our customers to build rapidly their own Private Cloud either on SPARC/Solaris or x86/Linux... The second announcement made today bring that proposition a big step further : for cautious customers (like Banks, or sensible industries) who would like to benefits from the Cloud value of "as a Service", but don't want their Data out in the Cloud... We propose to them to operate the same systems, Exadata, Exalogic & SuperCluster, that are providing our Public Cloud Infrastructure, behind their firewall, in a Private Cloud model. Oracle 12c Multitenant Database This is also a major announcement made today, on what's coming with Oracle Database 12c : the ability to consolidate multiple databases with no extra additional cost especially in terms of memory needed on the server node, which is often THE consolidation limiting factor. The principle could be compare to Solaris Zones, where, you will have a Database Container, who is "owning" the memory and Database background processes, and "Pluggable" Database in this Database Container. This particular feature is a strong compelling event to evaluate rapidly Oracle Database 12c once it will be available, as this is major step forward into true Database consolidation with Multitenancy on a shared (optimized) infrastructure. X3H2M2, enabling the new Exadata X3 in-Memory Database Here we are : X3H2M2 stands for X3 (the new version of Exadata announced also today) Heuristic Hierarchical Mass Memory, providing the capability to keep most if not all the Data in the memory cache hierarchy. Of course, this is the major software enhancement of the new X3 Exadata machine, but as this is a software, our current customers would be able to benefit from it on their existing systems by upgrading to the new release. But that' not the only thing that we did with X3, at the same time we have upgraded everything : the CPUs, adding more cores per server node (16 vs. 12, with the arrival of Intel E5 / Sandy Bridge), the memory with 512GB memory as well per node, and the new Flash Fire card, bringing now up to 22 TB of Flash cache. All of this 4TB of RAM + 22TB of Flash being use cleverly not only for read but also for write by the X3H2M2 algorithm... making a very big difference compare to traditional storage flash extension. But what does those extra performances brings to you on an already very efficient system: double your performances compare to the fastest storage array on the market today (including flash) and divide you storage price x10 at the same time... Something to consider closely this days... Especially that we also announced the availability of a new Exadata X3-2 8th rack : a good starting point. As you have seen a major opening for this year again with true innovation. But that was not the only thing that we saw today, as before Larry's talk, Fujitsu did introduce more in deep the up coming new SPARC processor, that they are co-developing with us. And as such Andrew Mendelsohn - Senior Vice President Database Server Technologies came on stage to explain that the next step after I/O optimization for Database with Exadata, was to accelerate the Database at execution level by bringing functions in the SPARC processor silicium. All in all, to process more and more Data... The big theme of the day... and of the Oracle User Groups Conferences that were also happening today and where I had the opportunity to attend some interesting sessions on practical use cases of Big Data one in Finances and Fraud profiling and the other one on practical deployment of Oracle Exalytics for Data Analytics. In conclusion, one picture to try to size Oracle Open World ... and you can understand why, with such a rich content... and this only the first day !

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Creating SparseImages for Pivot

- by John Conwell

Learning how to programmatically make collections for Microsoft Live Labs Pivot has been a pretty interesting ride. There are very few examples out there, and the folks at MS Live Labs are often slow on any feedback. But that is what Reflector is for, right? Well, I was creating these InfoCard images (similar to the Car images in the "New Cars" sample collection that that MS created for Pivot), and wanted to put a Tag Cloud into the info card. The problem was the size of the tag cloud might vary in order for all the tags to fit into the tag cloud (often times being bigger than the info card itself). This was because the varying word lengths and calculated font sizes. So, to fix this, I made the tag cloud its own separate image from the info card. Then, I would create a sparse image out of the two images, where the tag cloud fit into a small section of the info card. This would allow the user to see the info card, but then zoom into the tag cloud and see all the tags at a normal resolution. Kind'a cool. But...I couldn't find one code example (not one!) of how to create a sparse image. There is one page on the SeaDragon site (http://www.seadragon.com/developer/creating-content/deep-zoom-tools/) that gives over the API for creating images and collections, and it sparsely goes over how to create a sparse image, but unless you are familiar with the API already, the documentation doesn't help very much. The key is the Image.ViewportWidth and Image.ViewportOrigin properties of the image that is getting super imposed on the main image. I'll walk through the code below. I've setup a couple Point structs to represent the parent and sub image sizes, as well as where on the parent I want to position the sub image. Next, create the parent image. This is pretty straight forward. Then I create the sub image. Then I calculate several ratios; the height to width ratio of the sub image, the width ratio of the sub image to the parent image, the height ratio of the sub image to the parent image, then the X and Y coordinates on the parent image where I want the sub image to be placed represented as a ratio of the position to the parent image size. After all these ratios have been calculated, I use them to calculate the Image.ViewportWidth and Image.ViewportOrigin values, then pass the image objects into the SparseImageCreator and call Create. The key thing that was really missing from the API documentation page is that when setting up your sub images, everything is expressed in a ratio in relation to the main parent image. If I had known this, it would have saved me a lot of trial and error time. And how did I figure this out? Reflector of course! There is a tool called Deep Zoom Composer that came from MS Live Labs which can create a sparse image. I just dug around the tool's code until I found the method that create sparse images. But seriously...look at the API documentation from the SeaDragon size and look at the code below and tell me if the documentation would have helped you at all. I don't think so! public static void WriteDeepZoomSparseImage(string mainImagePath, string subImagePath, string destination) { Point parentImageSize = new Point(720, 420); Point subImageSize = new Point(490, 310); Point subImageLocation = new Point(196, 17); List<Image> images = new List<Image>(); //create main image Image mainImage = new Image(mainImagePath); mainImage.Size = parentImageSize; images.Add(mainImage); //create sub image Image subImage = new Image(subImagePath); double hwRatio = subImageSize.X/subImageSize.Y; // height width ratio of the tag cloud double nodeWidth = subImageSize.X/parentImageSize.X; // sub image width to parent image width ratio double nodeHeight = subImageSize.Y / parentImageSize.Y; // sub image height to parent image height ratio double nodeX = subImageLocation.X/parentImageSize.X; //x cordinate position on parent / width of parent double nodeY = subImageLocation.Y / parentImageSize.Y; //y cordinate position on parent / height of parent subImage.ViewportWidth = (nodeWidth < double.Epsilon) ? 1.0 : (1.0 / nodeWidth); subImage.ViewportOrigin = new Point( (nodeWidth < double.Epsilon) ? -1.0 : (-nodeX / nodeWidth), (nodeHeight < double.Epsilon) ? -1.0 : ((-nodeY / nodeHeight) / hwRatio)); images.Add(subImage); //create sparse image SparseImageCreator creator = new SparseImageCreator(); creator.Create(images, destination); }

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Right-Time Retail Part 2

- by David Dorf

This is part two of the three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Integration Of course these real-time enabling technologies are only as good as the systems that utilize them, and it only takes one bottleneck to slow everyone else down. What good is an immediate stock-out notification if the supply chain can’t react until tomorrow? Since being formed in 2006, Oracle Retail has been not only adding more integrations between systems, but also modernizing integrations for appropriate speed. Notice I tossed in the word “appropriate.” Not everything needs to be real-time – again, we’re talking about Right-Time Retail. The speed of data capture, analysis, and execution must be synchronized or you’re wasting effort. Unfortunately, there isn’t an enterprise-wide dial that you can crank-up for your estate. You’ll need to improve things piecemeal, with people and processes as limiting factors while choosing the appropriate types of integrations. There are three integration styles we see in the retail industry. First is batch. I know, the word “batch” just sounds slow, but this pattern is less about velocity and more about volume. When there are large amounts of data to be moved, you’ll want to use batch processes. Our technology of choice here is Oracle Data Integrator (ODI), which provides a fast version of Extract-Transform-Load (ETL). Instead of the three-step process, the load and transform steps are combined to save time. ODI is a key technology for moving data into Retail Analytics where we can apply science. Performing analytics on each sale as it occurs doesn’t make any sense, so we batch up a statistically significant amount and submit all at once. The second style is fire-and-forget. For some types of data, we want the data to arrive ASAP but immediacy is not necessary. Speed is less important than guaranteed delivery, so we use message-oriented middleware available in both Weblogic and the Oracle database. For example, Point-of-Service transactions are queued for delivery to Central Office at corporate. If the network is offline, those transactions remain in the queue and will be delivered when the network returns. Transactions cannot be lost and they must be delivered in order. (Ever tried processing a return before the sale?) To enhance the standard queues, we offer the Retail Integration Bus (RIB) to help the management and monitoring of fire-and-forget messaging in the enterprise. The third style is request-response and is most commonly implemented as Web services. This is a synchronous message where the sender waits for a response. In this situation, the volume of data is small, guaranteed delivery is not necessary, but speed is very important. Examples include the website checking inventory, a price lookup, or processing a credit card authorization. The Oracle Service Bus (OSB) typically handles the routing of such messages, and we’ve enhanced its abilities with the Retail Service Backbone (RSB). To better understand these integration patterns and where they apply within the retail enterprise, we’re providing the Retail Reference Library (RRL) at no charge to Oracle Retail customers. The library is composed of a large number of industry business processes, including those necessary to support Commerce Anywhere, as well as detailed architectural diagrams. These diagrams allow implementers to understand the systems involved in integrations and the specific data payloads. Furthermore, with our upcoming release we’ll be providing a new tool called the Retail Integration Console (RIC) that allows IT to monitor and manage integrations from a single point. Using RIC, retailers can quickly discern where integration activity is occurring, volume statistics, average response times, and errors. The dashboards provide the ability to dive down into the architecture documentation to gather information all the way down to the specific payload. Retailers that want real-time integrations will also need real-time monitoring of those integrations to ensure service-level agreements are maintained. Part 3 looks at marketing.

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A Patent for Workload Management Based on Service Level Objectives

- by jsavit

I'm very pleased to announce that after a tiny :-) wait of about 5 years, my patent application for a workload manager was finally approved. Background Many operating systems have a resource manager which lets you control machine resources. For example, Solaris provides controls for CPU with several options: shares for proportional CPU allocation. If you have twice as many shares as me, and we are competing for CPU, you'll get about twice as many CPU cycles), dedicated CPU allocation in which a number of CPUs are exclusively dedicated to an application's use. You can say that a zone or project "owns" 8 CPUs on a 32 CPU machine, for example. And, capped CPU in which you specify the upper bound, or cap, of how much CPU an application gets. For example, you can throttle an application to 0.125 of a CPU. (This isn't meant to be an exhaustive list of Solaris RM controls.) Workload management Useful as that is (and tragic that some other operating systems have little resource management and isolation, and frighten people into running only 1 app per OS instance - and wastefully size every server for the peak workload it might experience) that's not really workload management. With resource management one controls the resources, and hope that's enough to meet application service objectives. In fact, we hold resource distribution constant, see if that was good enough, and adjust resource distribution if that didn't meet service level objectives. Here's an example of what happens today: Let's try 30% dedicated CPU. Not enough? Let's try 80% Oh, that's too much, and we're achieving much better response time than the objective, but other workloads are starving. Let's back that off and try again. It's not the process I object to - it's that we to often do this manually. Worse, we sometimes identify and adjust the wrong resource and fiddle with that to no useful result. Back in my days as a customer managing large systems, one of my users would call me up to beg for a "CPU boost": Me: "it won't make any difference - there's plenty of spare CPU to be had, and your application is completely I/O bound." User: "Please do it anyway." Me: "oh, all right, but it won't do you any good." (I did, because he was a friend, but it didn't help.) Prior art There are some operating environments that take a stab about workload management (rather than resource management) but I find them lacking. I know of one that uses synthetic "service units" composed of the sum of CPU, I/O and memory allocations multiplied by weighting factors. A workload is set to make a target rate of service units consumed per second. But this seems to be missing a key point: what is the relationship between artificial 'service units' and actually meeting a throughput or response time objective? What if I get plenty of one of the components (so am getting enough service units), but not enough of the resource whose needed to remove the bottleneck? Actual workload management That's not really the answer either. What is needed is to specify a workload's service levels in terms of externally visible metrics that are meaningful to a business, such as response times or transactions per second, and have the workload manager figure out which resources are not being adequately provided, and then adjust it as needed. If an application is not meeting its service level objectives and the reason is that it's not getting enough CPU cycles, adjust its CPU resource accordingly. If the reason is that the application isn't getting enough RAM to keep its working set in memory, then adjust its RAM assignment appropriately so it stops swapping. Simple idea, but that's a task we keep dumping on system administrators. In other words - don't hold the number of CPU shares constant and watch the achievement of service level vary. Instead, hold the service level constant, and dynamically adjust the number of CPU shares (or amount of other resources like RAM or I/O bandwidth) in order to meet the objective. Instrumenting non-instrumented applications There's one little problem here: how do I measure application performance in a way relating to a service level. I don't want to do it based on internal resources like number of CPU seconds it received per minute - We need to make resource decisions based on externally visible and meaningful measures of performance, not synthetic items or internal resource counters. If I have a way of marking the beginning and end of a transaction, I can then measure whether or not the application is meeting an objective based on it. If I can observe the delay factors for an application, I can see which resource shortages are slowing an application enough to keep it from meeting its objectives. I can then adjust resource allocations to relieve those shortages. Fortunately, Solaris provides facilities for both marking application progress and determining what factors cause application latency. The Solaris DTrace facility let's me introspect on application behavior: in particular I can see events like "receive a web hit" and "respond to that web hit" so I can get transaction rate and response time. DTrace (and tools like prstat) let me see where latency is being added to an application, so I know which resource to adjust. Summary After a delay of a mere few years, I am the proud creator of a patent (advice to anyone interested in going through the process: don't hold your breath!). The fundamental idea is fairly simple: instead of holding resource constant and suffering variable levels of success meeting service level objectives, properly characterise the service level objective in meaningful terms, instrument the application to see if it's meeting the objective, and then have a workload manager change resource allocations to remove delays preventing service level attainment. I've done it by hand for a long time - I think that's what a computer should do for me.

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Synergy - easy share of keyboard and mouse between multiple computers

Did you ever have the urge to share one set of keyboard and mouse between multiple machines? If so, please read on... Using multiple machines Honestly, as a software craftsman it is my daily business to run multiple machines - either physical or virtual - to be able to solve my customers' requirements. Recent hardware equipment allows this very easily. For laptops it's a no-brainer to attach a second or even a third screen in order to extend your native display. This works quite handy and in my case I used to attached two additional screens - one via HD15 connector, the other via HDMI. But... as it's a laptop and therefore a mobile unit there are slight restrictions. Detaching and re-attaching all cables when changing locations is one of them but hardware limitations, too. After all, it's a laptop and not a workstation. I guess, that anyone working in IT (or ICT) has more than one machine at their workplace or their home office and at least I find it quite annoying to have multiple sets of keyboard and mouse conquering my remaining space on my desk. Despite the ugly looks of all those cables and whatsoever 'chaos of distraction' I prefer a more clean solution and working environment. This allows me to actually focus on my work and tasks to do rather than to worry about choosing the right combination of keyboard/mouse. My current workplace is a patch work of various pieces of hardware (approx. 2-3 years): DIY desktop on Ubuntu 12.04 64-bit, Core2 Duo (E7400, 2.8GHz), 4GB RAM, 2x 250GB HDD, nVidia GPU 512MB Dell Inspiron 1525 on Windows 8 64-bit, 4GB RAM, 200GB HDD HP Compaq 6720s on Windows Vista 32-bit, Core2 Duo (T5670, 1.8GHz), 2GB RAM, 160GB HDD Mac mini on Mac OS X 10.7, Core i5 (2.3 GHz), 2GB RAM, 500GB HDD I know... Not the latest and greatest but a decent combination to work with. New system(s) is/are already on the shopping list but I live in the 'wrong' country to buy computer hardware. So, the next trip abroad will provide me with some new stuff. Using multiple operating systems The list of hardware above already names different operating systems, and actually I have only one preference: Linux. But still my job as a software craftsman for Visual FoxPro and .NET development requires other OSes, too. Not a big deal, it's just like this. Additionally to those physical machines, there are a bunch of virtual machines around. Most of them running either Windows XP or Windows 7. Since years I have the practice that each development for one customer is isolated into its own virtual machine and environment. This keeps it clean and version-safe. But as you can easily imagine with that setup there are a couple of constraints referring to keyboard and mouse. Usually, those systems require their own pieces of hardware attached. As stated, I don't like clutter on my desk's surface, so a cross-platform solution has to come in here. In the past, I tried it with various applications, hardware or network protocols like X11, RDP, NX, TeamViewer, RAdmin, KVM switch, etc. but the problem in this case is that they either allow you to remotely connect to the other system or exclusively 'bind' your peripherals to the active system. Not optimal after all. Synergy to the rescue Quote from their website: "Synergy lets you easily share your mouse and keyboard between multiple computers on your desk, and it's Free and Open Source. Just move your mouse off the edge of one computer's screen on to another. You can even share all of your clipboards. All you need is a network connection. Synergy is cross-platform (works on Windows, Mac OS X and Linux)." Yep, that's it! All I need for my setup here... Actually, I couldn't believe it myself that I didn't stumble over synergy earlier but 'Get over it' and there we go. And despite the fact that it is Open Source, no, it's also for free. Donations for the developers are very welcome and recently they introduced Synergy Premium. A possibility to buy so-called premium votes that can be used to put more weight / importance on specific issues or bugs that you would like the developers to look into. Installation and configuration Simply download the installation packages for your systems of choice, run the installer and enter some minor information about your network setup. I chose my desktop machine for the role of the Synergy server and configured my screen setup as follows: The screen setup allows you currently to build or connect up to 15 machines. The number of screens can be higher as those machine might have multiple screens physically attached. Synergy takes this into the overall calculations and simply works as expected. I tried it for fun with a second monitor each connected to both laptops to have a total number of 6 active screens. No flaws after all - stunning! All the other machines are configured as clients like so: Side note: The screenshot was taken on Windows 8 and pasted via clipboard into Gimp running on Ubuntu. Resume Synergy is now definitely in my box of tools for my daily work, and amongst the first pieces of software I install after the operating system. It just simplifies my life and cleans my desk. Never again without Synergy!Now, only waiting for an Android version to integrate my Galaxy Tab 10.1, too. ;-) Please, check out that superb product and enjoy sharing one keyboard, one mouse and one clipboard between your various machines and operating systems.

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Social Engagement: One Size Doesn't Fit Anyone

- by Mike Stiles

The key to achieving meaningful social engagement is to know who you’re talking to, know what they like, and consistently deliver that kind of material to them. Every magazine for women knows this. When you read the article titles promoted on their covers, there’s no mistaking for whom that magazine is intended. And yet, confusion still reigns at many brands as to exactly whom they want to talk to, what those people want to hear, and what kind of content they should be creating for them. In most instances, the root problem is brands want to be all things to all people. Their target audience…the world! Good luck with that. It’s 2012, the age of aggregation and custom content delivery. To cope with the modern day barrage of information, people have constructed technological filters so that content they regard as being “for them” is mostly what gets through. Even if your brand is for men and women, young and old, you may want to consider social properties that divide men from women, and young from old. Yes, a man might find something in a women’s magazine that interests him. But that doesn’t mean he’s going to subscribe to it, or buy even one issue. In fact he’ll probably never see the article he’d otherwise be interested in, because in his mind, “This isn’t for me.” It wasn’t packaged for him. News Flash: men and women are different. So it’s a tall order to craft your Facebook Page or Twitter handle to simultaneously exude the motivators for both. The Harris Interactive study “2012 Connecting and Communicating Online: State of Social Media” sheds light on the differing social behaviors and drivers. -65% of women (vs. 59% of men) stay glued to social because they don’t want to miss anything. -25% of women check social when they wake up, before they check email. Only 18% of men check social before e-mail. -95% of women surveyed belong to Facebook vs. 86% of men. -67% of women log in to Facebook once a day or more vs. 54% of men. -Conventional wisdom is Pinterest is mostly a woman-thing, right? That may be true for viewing, but not true for sharing. Men are actually more likely to share on Pinterest than women, 23% to 10%. -The sharing divide extends to YouTube. 68% of women use it mainly for consumption, as opposed to 52% of men. -Women are as likely to have a Twitter account as men, but they’re much less likely to check it often. 54% of women check it once a week compared to 2/3 of men. Obviously, there are some takeaways from this depending on your target. Women don’t want to miss out on anything, so serialized content might be a good idea, right? Promotional posts that lead to a big payoff could keep them hooked. Posts for women might be better served first thing in the morning. If sharing is your goal, maybe male-targeted content is more likely to get those desired shares. And maybe Twitter is a better place to aim your male-targeted content than Facebook. Some grocery stores started experimenting with male-only aisles. The results have been impressive. Why? Because while it’s true men were finding those same items in the store just fine before, now something has been created just for them. They have a place in the store where they belong. Each brand’s strategy and targets are going to differ. The point is…know who you’re talking to, know how they behave, know what they like, and deliver content using any number of social relationship management targeting tools that meets their expectations. If, however, you’re committed to a one-size-fits-all, “our content is for everybody” strategy (or even worse, a “this is what we want to put out and we expect everybody to love it” strategy), your content will miss the mark for more often than it hits. @mikestilesPhoto via stock.schng

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Microsoft Sql Server 2008 R2 System Databases

For a majority of software developers little time is spent understanding the inner workings of the database management systems (DBMS) they use to store data for their applications. I personally place myself in this grouping. In my case, I have used various versions of Microsoft’s SQL Server (2000, 2005, and 2008 R2) and just recently learned how valuable they really are when I was preparing to deliver a lecture on "SQL Server 2008 R2, System Databases". Microsoft Sql Server 2008 R2 System DatabasesSo what are system databases in MS SQL Server, and why should I know them? Microsoft uses system databases to support the SQL Server DBMS, much like a developer uses config files or database tables to support an application. These system databases individually provide specific functionality that allows MS SQL Server to function. Name Database File Log File Master master.mdf mastlog.ldf Resource mssqlsystemresource.mdf mssqlsystemresource.ldf Model model.mdf modellog.ldf MSDB msdbdata.mdf msdblog.ldf Distribution distmdl.mdf distmdl.ldf TempDB tempdb.mdf templog.ldf Master DatabaseIf you have used MS SQL Server then you should recognize the Master database especially if you used the SQL Server Management Studio (SSMS) to connect to a user created database. MS SQL Server requires the Master database in order for DBMS to start due to the information that it stores. Examples of data stored in the Master database User Logins Linked Servers Configuration information Information on User Databases Resource DatabaseHonestly, until recently I never knew this database even existed until I started to research SQL Server system databases. The reason for this is due largely to the fact that the resource database is hidden to users. In fact, the database files are stored within the Binn folder instead of the standard MS SQL Server database folder path. This database contains all system objects that can be accessed by all other databases. In short, this database contains all system views and store procedures that appear in all other user databases regarding system information. One of the many benefits to storing system views and store procedures in a single hidden database is the fact it improves upgrading a SQL Server database; not to mention that maintenance is decreased since only one code base has to be mainlined for all of the system views and procedures. Model DatabaseThe Model database as the name implies is the model for all new databases created by users. This allows for predefining default database objects for all new databases within a MS SQL Server instance. For example, if every database created by a user needs to have an “Audit” table when it is created then defining the “Audit” table in the model will guarantees that the table will be located in every new database create after the model is altered. MSDB DatabaseThe MSDBdatabase is used by SQL Server Agent, SQL Server Database Mail, SQL Server Service Broker, along with SQL Server. The SQL Server Agent uses this database to store job configurations and SQL job schedules along with SQL Alerts, and Operators. In addition, this database also stores all SQL job parameters along with each job’s execution history. Finally, this database is also used to store database backup and maintenance plans as well as details pertaining to SQL Log shipping if it is being used. Distribution DatabaseThe Distribution database is only used during replication and stores meta data and history information pertaining to the act of replication data. Furthermore, when transactional replication is used this database also stores information regarding each transaction. It is important to note that replication is not turned on by default in MS SQL Server and that the distribution database is hidden from SSMS. Tempdb DatabaseThe Tempdb as the name implies is used to store temporary data and data objects. Examples of this include temp tables and temp store procedures. It is important to note that when using this database all data and data objects are cleared from this database when SQL Server restarts. This database is also used by SQL Server when it is performing some internal operations. Typically, SQL Server uses this database for the purpose of large sort and index operations. Finally, this database is used to store row versions if row versioning or snapsot isolation transactions are being used by SQL Server. Additionally, I would love to hear from others about their experiences using system databases, tables, and objects in a real world environments.

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Microsoft Sql Server 2008 R2 System Databases

For a majority of software developers little time is spent understanding the inner workings of the database management systems (DBMS) they use to store data for their applications. I personally place myself in this grouping. In my case, I have used various versions of Microsoft’s SQL Server (2000, 2005, and 2008 R2) and just recently learned how valuable they really are when I was preparing to deliver a lecture on "SQL Server 2008 R2, System Databases". Microsoft Sql Server 2008 R2 System DatabasesSo what are system databases in MS SQL Server, and why should I know them? Microsoft uses system databases to support the SQL Server DBMS, much like a developer uses config files or database tables to support an application. These system databases individually provide specific functionality that allows MS SQL Server to function. Name Database File Log File Master master.mdf mastlog.ldf Resource mssqlsystemresource.mdf mssqlsystemresource.ldf Model model.mdf modellog.ldf MSDB msdbdata.mdf msdblog.ldf Distribution distmdl.mdf distmdl.ldf TempDB tempdb.mdf templog.ldf Master DatabaseIf you have used MS SQL Server then you should recognize the Master database especially if you used the SQL Server Management Studio (SSMS) to connect to a user created database. MS SQL Server requires the Master database in order for DBMS to start due to the information that it stores. Examples of data stored in the Master database User Logins Linked Servers Configuration information Information on User Databases Resource DatabaseHonestly, until recently I never knew this database even existed until I started to research SQL Server system databases. The reason for this is due largely to the fact that the resource database is hidden to users. In fact, the database files are stored within the Binn folder instead of the standard MS SQL Server database folder path. This database contains all system objects that can be accessed by all other databases. In short, this database contains all system views and store procedures that appear in all other user databases regarding system information. One of the many benefits to storing system views and store procedures in a single hidden database is the fact it improves upgrading a SQL Server database; not to mention that maintenance is decreased since only one code base has to be mainlined for all of the system views and procedures. Model DatabaseThe Model database as the name implies is the model for all new databases created by users. This allows for predefining default database objects for all new databases within a MS SQL Server instance. For example, if every database created by a user needs to have an “Audit” table when it is created then defining the “Audit” table in the model will guarantees that the table will be located in every new database create after the model is altered. MSDB DatabaseThe MSDBdatabase is used by SQL Server Agent, SQL Server Database Mail, SQL Server Service Broker, along with SQL Server. The SQL Server Agent uses this database to store job configurations and SQL job schedules along with SQL Alerts, and Operators. In addition, this database also stores all SQL job parameters along with each job’s execution history. Finally, this database is also used to store database backup and maintenance plans as well as details pertaining to SQL Log shipping if it is being used. Distribution DatabaseThe Distribution database is only used during replication and stores meta data and history information pertaining to the act of replication data. Furthermore, when transactional replication is used this database also stores information regarding each transaction. It is important to note that replication is not turned on by default in MS SQL Server and that the distribution database is hidden from SSMS. Tempdb DatabaseThe Tempdb as the name implies is used to store temporary data and data objects. Examples of this include temp tables and temp store procedures. It is important to note that when using this database all data and data objects are cleared from this database when SQL Server restarts. This database is also used by SQL Server when it is performing some internal operations. Typically, SQL Server uses this database for the purpose of large sort and index operations. Finally, this database is used to store row versions if row versioning or snapsot isolation transactions are being used by SQL Server. Additionally, I would love to hear from others about their experiences using system databases, tables, and objects in a real world environments.

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Adventures in Windows 8: Solving activation errors

- by Laurent Bugnion

Note: I tagged this article with “MVVM” because I got a few support requests for MVVM Light regarding this exact issue. In fact it is a Windows 8 issue and has nothing to do with MVVM Light per se… Sometimes when you work on a Windows 8 app, you will get a very annoying issue when starting the app. In that case, the app doesn’t not even start past the Splash screen. Putting a breakpoint in App.xaml.cs doesn’t help because the app doesn’t even reach that point! So what exactly is happening? Well when a Windows 8 app starts, the system is performing a few check first. One of the checks, for instance, is to see if an app with the same package ID is already available. The package ID is a unique value set in the package manifest. In the Solution Explorer, double click on Package.appxmanifest. This opens the manifest in a special editor Click on the Packaging tab See the GUID under Package Name. This is the unique ID I am talking about. If there is a conflict (i.e. if an app is already installed with the exact same ID), Windows will warm the user that the app is already installed. However when you are in the process of developing an app, you install and uninstall the same app many many times (every time that you start in Visual Studio), and sometimes some issues arise, for instance failing to uninstall the app before starting the new instance of the same app. First step if you get such an error When the application fails to start past the splash screen, the first step is to identify what kind of error happened. In my experience the “already installed” is by far the most frequent (in fact I never had another such error), but it can be something else. An annoying thing is that the popup that shows the error is usually started below the Windows 8 app, and so you don’t even see it! This is especially true if you run this in the Simulator. In that case, do the following: Press on the Simulator’s home button, then press on the Desktop tile on the Start menu. The error popup should be shown on the desktop. If your applications runs on the Local machine, you also do the same and press the Windows button, and then from the Start menu press the Desktop tile. Deployment error in Studio Sometimes the same error causes Visual Studio to fail launching the application at all with a deployment error. This is a better case, because at least it is clear that there is an issue. In that case, write down the code that is shown in the Error window (for instance 0x80073D05 in the example below). Once you have the error code, go to the “Troubleshooting packaging, deployment, and query of Windows Store apps” page and look up the code in question. In my case, the error was “ERROR_DELETING_EXISTING_APPLICATIONDATA_STORE_FAILED”, “An error occurred while deleting the package's previously existing application data.” Solving the “ERROR_DELETING_EXISTING_APPLICATIONDATA_STORE_FAILED” issue Update: Before trying the below, you can also try the simple steps: Exit Visual Studio Go to the Start menu Locate your app’s tile. It should be visible in the Start menu directly, towards the far end on the right. Right click the tile and select Uninstall from the App Bar. Restart Visual Studio and try again. Sometimes it helps. If it doesn’t, then try the following: In order to solve the case where Windows, for any reason, fails to delete the existing application before starting the new instance, follow the steps: Open the Package.appxmanifest in Visual Studio Open the Packaging tab. Change the Package name. For tests you can just try to change the last character of the GUID, though I would recommend creating a brand new GUID. Press Start Type GUID Start the GUID Generator application Select Registry Format Press Copy. Paste the new GUID in place of the Package Name in Visual Studio Important: don’t forget to remove the curly brackets at the beginning and at the end of the newly pasted GUID. Then you just have to cross your fingers and start the application again… If it works, celebrate. if it doesn’t work… well at this point I am not sure so good luck with that ;) Happy coding, Laurent Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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