Search Results

Search found 24268 results on 971 pages for 'customer service'.

Page 658/971 | < Previous Page | 654 655 656 657 658 659 660 661 662 663 664 665  | Next Page >

  • Desigual Extiende Uso de Oracle ® ATG Web Commerce para potenciar su expansión internacional en línea

    - by Noelia Gomez
    Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 Desigual, la empresa de moda internacional, ha extendido el uso de Oracle® ATG Web Commerce para dar soporte a su expansión creciente de sus capacidades comerciales de manera internacional y para ayudar a ofrecer un servicio de compra más personalizado a más clientes de manera global. Desigual eligió primero Oracle ATG Web Commerce en 2006 para lanzar su plataforma B2B y automatizar sus ventas a su negocio completo de ventas, Entonces, en Octubre de 2010, Desigual lanzó su plataforma B2C usando Oracle ATG Web Commerce, y ahora ofrece operaciones online en nueve países y 11 lenguas diferentes. Para dar soporte a esta creciente expansión de sus operaciones comerciales y de merchandising en otras geografías, Desigual decidió completar su arquitectura existente con Oracle ATG Web Commerce Merchandising y Oracle ATG Web Commerce Service Center. Además, Desigual implementará Oracle Endeca Guided Search para permitir a los clientes adaptarse de manera más eficiente con su entorno comercial y encontrar rápidamente los productos más relevantes y deseados. Desigual usará las aplicaciones de Oracle para permitir a los usuarios del negocio ganar el control sobre cómo ofrece la compañía una experiencia al cliente más personalizada y conectada a través de los diferentes canales, promoviendo ofertas personalizadas a cada cliente, priorizando los resultados de búsqueda e integrando las operaciones de la web con el contact center sin problemas para aumentar la satisfacción y mejorar los resultados de las conversaciones. Desde que se lanzara en 2002, el minorista español ha crecido rápidamente y ahora ofrece su original moda en sus 200 tiendas propias , 7000 minoristas autorizados y 1700 tiendas de concesión en 55 países. Infórmese con mayor profundidad de nuestras soluciones Oracle Customer Experience aquí. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

    Read the article

  • Selling Solutions, Not Products

    - by David Dorf
    When I think about next-generation retailers, the names that come to mind are Apple, Whole Foods, Lulu Lemon, and IKEA.  They may not be the biggest retailers, but they are certainly growing fast. Success is never defined by just one dimension, and these retailers execute well across many dimensions, but the one that stands out for me is customer experience.  These stores feel...approachable...part of the community...local.  Customers are not intimidated to ask questions, and staff seem to go out of their way to help. What's makes these retailers stand out in the industry?  These retailers aren't selling products -- they're selling solutions.  Think about that.  You think you're going to the Apple store to buy a phone, but you're actually buying a communications solution that handles much, much more.  If you carry an iPhone, your life has changed.  The way you do things is different.  The impacts go much beyond a simple phone. Solutions start with a problem, which is why these retailers greet customers with "what brought you in today," or "can I answer any questions for you?"  Good retailers establish a relationship, even if it lasts only a few minutes. You don't walk into Whole Foods looking for cans of soup.  You are looking for meals: healthy snacks, interesting lunches, exotic dinners.  Its a learning experience where you might discover solutions to problems you didn't know you had.  Mention what foods you like, and you'll get a list of similar items you had not considered.  I didn't know I needed a closet organizer until I visited an IKEA and learned about all the options.  They were able to customize the solution to meet my needs, and now I'm much more organized. One of the differences between selling products and selling solutions is training.  Visit any of these retailers' sites and you'll see a long list of in-store events for the benefit of customers.  You can buy exercise clothing from Lulu Lemon, and also learn new yoga techniques, meet like-minded people, and branch off to other fitness regimes via their ambassadors.  You can visit the Geek Bar at Apple, eat lunch at IKEA, and learn to cook at Whole Foods. These retailers are making an investment in a relationship with their customers.  They are showing loyalty to their customers before asking for it back.  In the long-run, this strategic approach will outlive any scan-and-bag mentality.

    Read the article

  • How To: LIC of India Online Policy Payments And Status Enquiries

    - by Kavitha
    Life Insurance Corporation (LIC) of India is the largest state-owned insurance company in India and also the country’s largest investor. The premium  amount for the insurance policies purchased from LIC are paid by visiting the nearest LIC office or by taking help of LIC agents. It’s a time consuming process and most of us are fed up of standing in long queues at LIC offices for paying premium amount. LIC Online Services Website The worries are not any more, no need to stand in a long queue or approach an agent for paying your LIC policies. LIC of India has an online payment and also renewal facility : http://licindia.in. To pay the policies online we have to register with LIC and login to the site using the registered username and password. Once you login, you can enter your profile information and LIC policies that are purchased on your name(register the policies that are purchased  only on your name, otherwise you land in to troubles). Once registered, managing activities of like payments, loan eligibility checking, policy maturity, etc. are very easy. For online payment of policies you can find Pay Premium Online tab which when clicked takes you to a page that lists all the policies that are due. Payments can be made using credit/debit cards and online banking systems. Almost all the Indian banks are covered as part of the online payment system. Other services that are available through the online system of LIC are : View ULIP Policies,Premium Calendar, Calculate Loan Eligibility, Revival Quote, Policy Maturity, Address Change Requests, etc. LIC Policy Status Enquiry Through Phone LIC also has a helpline/customer care  number ‘1251‘. You can call 1251 to know about  your policy status, premium due date, Loan possibility and loan amount possible, time of maturity etc. This article titled,How To: LIC of India Online Policy Payments And Status Enquiries, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

    Read the article

  • Four Emerging Payment Stories

    - by David Dorf
    The world of alternate payments has been moving fast of late.  Innovation in this area will help both consumers and retailers, but probably hurt the banks (at least that's the plan).  Here are four recent news items in this area: Dwolla, a start-up in Iowa, is trying to make credit cards obsolete.  Twelve guys in Des Moines are using $1.3M they raised to allow businesses to skip the credit card networks and avoid the fees.  Today they move about $1M a day across their network with an average transaction size of $500. Instead of charging merchants 2.9% plus $.30 per transaction, Dwolla charges a quarter -- yep, that coin featuring George Washington. Dwolla (Web + Dollar = Dwolla) avoids the credit networks and connects directly to bank accounts using the bank's ACH network.  They are signing up banks and merchants targeting both B2B and C2B as well as P2P payments.  They leverage social networks to notify people they have a money transfer, and also have a mobile app that uses GPS location. However, all is not rosy.  There have been complaints about unexpected chargebacks and with debit fees being reduced by the big banks, the need is not as pronounced.  The big banks are working on their own network called clearXchange that could provide stiff competition. VeriFone just bought European payment processor Point for around $1B.  By itself this would not have caught my attention except for the fact that VeriFone also announced the acquisition of GlobalBay earlier this month.  In addition to their core business of selling stand-beside payment terminals, with GlobalBay they get employee-operated mobile selling tools and with Point they get a very big payment processing platform. MasterCard and Intel announced a partnership around payments, starting with PayPass, MasterCard's new payment technology.  Intel will lend its expertise to add additional levels of security, which seems to be the biggest barrier for consumer adoption.  Everyone is scrambling to get their piece of cash transactions, which still represents 85% of all transactions. Apple was awarded another mobile payment patent further cementing the rumors that the iPhone 5 will support NFC payments.  As usual, Apple is upsetting the apple cart (sorry) by moving control of key data from the carriers to Apple.  With Apple's vast number of iTunes accounts, they have a ready-made customer base to use the payment infrastructure, which I bet will slowly transition people away from credit cards and toward cheaper ACH.  Gary Schwartz explains the three step process Apple is taking to become a payment processor. Below is a picture I drew representing payments in the retail industry. There's certainly a lot of innovation happening.

    Read the article

  • Tom Cruise: Meet Fusion Apps UX and Feel the Speed

    - by ultan o'broin
    Unfortunately, I am old enough to remember, and now to admit that I really loved, the movie Top Gun. You know the one - Tom Cruise, US Navy F-14 ace pilot, Mr Maverick, crisis of confidence, meets woman, etc., etc. Anyway, one of more memorable lines (there were a few) was: "I feel the need, the need for speed." I was reminded of Tom Cruise recently. Paraphrasing a certain Senior Vice President talking about Oracle Fusion Applications and user experience at an all-hands meeting, I heard that: Applications can never be too easy to use. Performance can never be too fast. Developers, assume that your code is always "on". Perfect. You cannot overstate the user experience importance of application speed to users, or at least their perception of speed. We all want that super speed of execution and performance, and increasingly so as enterprise users bring the expectations of consumer IT into the work environment. Sten Vesterli (@stenvesterli), an Oracle Fusion Applications User Experience Advocate, also addressed the speed point artfully at an Oracle Usability Advisory Board meeting in Geneva. Sten asked us that when we next Googled something, to think about the message we see that Google has found hundreds of thousands or millions of results for us in a split second (for example, About 8,340,000 results (0.23 seconds)). Now, how many results can we see and how many can we use immediately? Yet, this simple message communicating the total results available to us works a special magic about speed, delight, and excitement that Google has made its own in the search space. And, guess what? The Oracle Application Development Framework table component relies on a similar "virtual performance boost", says Sten, when it displays the first 50 records in a table, and uses a scrollbar indicating the total size of the data record set. The user scrolls and the application automatically retrieves more records as needed. Application speed and its perception by users is worth bearing in mind the next time you're at a customer site and the IT Department demands that you retrieve every record from the database. Just think of... Dave Ensor: I'll give you all the rows you ask for in one second. If you promise to use them. (Again, hat tip to Sten.) And then maybe think of... Tom Cruise. And if you want to read about the speed of Oracle Fusion Applications, and what that really means in terms of user productivity for your entire business, then check out the Oracle Applications User Experience Oracle Fusion Applications white papers on the usable apps website.

    Read the article

  • The importance of Unit Testing in BI

    - by Davide Mauri
    One of the main steps in the process we internally use to develop a BI solution is the implementation of Unit Test of you BI Data. As you may already know, I’ve create a simple (for now) tool that leverages NUnit to allow us to quickly create Unit Testing without having to resort to use Visual Studio Database Professional: http://queryunit.codeplex.com/ Once you have a tool like this one, you can start also to make sure that your BI solution (DWH and CUBE) is not only structurally sound (I mean, the cube or the report gets processed correctly), but you can also check that the logical integrity of your business rules is enforced. For example let’s say that the customer tell you that they will never create an invoice for a specific product-line in 2010 since that product-line is dismissed and will never be sold again. Ok we know that this in theory is true, but a lot of this business rule effectiveness depends on the fact the people does not do a mistake while inserting new orders/invoices and the ERP used implements a check for this business logic. Unfortunately these last two hypotesis are not always true, so you may find yourself really having some invoices for a product line that doesn’t exists anymore. Maybe this kind of situation in future will be solved using Master Data Management but, meanwhile, how you can give and idea of the data quality to your customers? How can you check that logical integrity of the analytical data you produce is exactly what you expect? Well, Unit Testing of a DWH or a CUBE can be a solution. Once you have defined your test suite, by writing SQL and MDX queries that checks that your data is what you expect to be, if you use NUnit (and QueryUnit does), you can then use a tool like NUnit2Report to create a nice HTML report that can be shipped via email to give information of data quality: In addition to that, since NUnit produces an XML file as a result, you can also import it into a SQL Server Database and then monitor the quality of data over time. I’ll be speaking about this approach (and more in general about how to “engineer” a BI solution) at the next European SQL PASS Adaptive BI Best Practices http://www.sqlpass.org/summit/eu2010/Agenda/ProgramSessions/AdaptiveBIBestPratices.aspx I’ll enjoy discussing with you all about this, so see you there! And remember: “if ain't tested it's broken!” (Sorry I don’t remember how said that in first place :-)) Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

    Read the article

  • Inside Red Gate - Divisions

    - by Simon Cooper
    When I joined Red Gate back in 2007, there were around 80 people in the company. Now, around 3 years later, it's grown to more than 200. It's a constant battle against Dunbar's number; the maximum number of people you can keep track of in a social group, to try and maintain that 'small company' feel that attracted myself and so many others to apply in the first place. There are several strategies the company's developed over the years to try and mitigate the effects of Dunbar's number. One of the main ones has been divisionalisation. Divisions The first division, .NET, appeared around the same time that I started in 2007. This combined the development, sales, marketing and management of the .NET tools (then, ANTS Profiler v3) into a separate section of the office. The idea was to increase the cohesion and communication between the different people involved in the entire lifecycle of the tools; from initial product development, through to marketing, then to customer support, who would feed back to the development team. This was such a success that the other development teams were re-worked around this model in 2009. Nowadays there are 4 divisions - SQL Tools, DBA, .NET, and New Business. Along the way there have been various tweaks to the details - the sales teams have been merged into the divisions, marketing and product support have been (mostly) centralised - but the same basic model remains. So, how has this helped? As Red Gate has continued to grow over the years, divisionalisation has turned Red Gate from a monolithic software company into what one person described as a 'federation of small businesses'. Each division is free to structure itself as it sees fit, it's free to decide what to concentrate development work on, organise its own newsletters and webinars, decide its own release schedule. Each division is its own small business. In terms of numbers, the size of each division varies from 20 people (.NET) to 52 (SQL Tools); well below Dunbar's number. From a developer's perspective, this means organisational structure is very flat & wide - there's only 2 layers between myself and the CEOs (not that it matters much; everyone can go and have a chat to Neil or Simon, or anyone else inbetween, whenever they want. Provided you can catch them at their desk!). As Red Gate grows, and expands into new areas, new divisions will be created as needed, old ones merged or disbanded, but the division structure will help to maintain that small-company feel that keeps Red Gate working as it does.

    Read the article

  • Oracle WebCenter: The Best of the Best

    - by kellsey.ruppel(at)oracle.com
    You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  Last week, we provided an overview of Oracle WebCenter, and this week, we'll focus on Convergence and how the new release of Oracle WebCenter is the Best of the Best..Our development team has been working very hard to bring all the best capabilities from each of the existing portal products into one modern user experience platform that provides a robust foundation for moving customers into the future.  Each of the development teams still maintain their existing products to support the current customers,  but they've been tasked with converging their unique best of breed features into the new WebCenter release so that it will meet the broadest set of use cases possible. For example, we've taken the fastest and most scalable portlet engine in the industry with Oracle WebLogic Portal, integrated it within WebCenter, and improved performance further, to deliver even more performance for our customers.  In addition, we've focused on extending the reach of all the different user experience resources so that customers can deliver robust capabilities into their existing portals, applications, composite applications, dashboards, mobile applications, really any channel that requires information.  And finally, we've combined a whole set of community and multi-site capabilities leveraging the pioneering capabilities of Plumtree portal directly into the new WebCenter release.  While at the same time we've built and delivered the new WebCenter release, we've also provided new feature releases of all the existing products.  In this way, customers can continue to gain value out of their existing investments while at the same time have the smoothest path to upgrading to the new WebCenter release. With the new WebCenter release, we are delivering a converged platform to address all portal requirements that have been delivered by different point products in our portal portfolio in the past. Additionally, this release delivers the most modern user experience that goes well beyond the experience the other portal products provided. This is because the new WebCenter release has been built from the ground up with modern technologies around rich clients, SOA, and customizations compared with other portal products whose architecture has been adapted to add capabilities like AJAX, personalization, and social computing.The new WebCenter release addresses the broadest set of use cases using single product set and single architecture spanning extranet sites to social communities. It helps customers manage, maintain and develop one technology set, but leverage it throughout their organization whether it's embedded in an application or a new destination for improved customer and employee productivity. Additionally, the new release of WebCenter leverages the best and most performant features of all the existing portfolio products to deliver the fastest and most scalable portal platform.  Most importantly, it supports the broadest development models spanning from J2EE/Java to HTML/REST to .NET.Keep checking back this week as we provide additional resources and information on how the new release of Oracle WebCenter is the Best of the Best - converging all the best capabilities from each of the existing portal products into one modern user experience platform.

    Read the article

  • Oracle Utilities Application Framework future feature deprecation

    - by Paula Speranza-Hadley
    From time to time, existing functionality is replaced with alternative features to offer greater flexibility and standardization. In Oracle Utilities Application Framework V4.2.0.0.0 the following features are being announced for deprecation in the next release or have been previously announced and are not being delivered with this version of the Oracle Utilities Application Framework: ·         No SQL Server Support – Oracle Utilities Application Framework V4.2.0.0.0 or above does not ship with any support for SQL Server. ·         No MPL Support – Oracle Utilities Application Framework V4.2.0.0.0 or above does not ship with the Multi-Purpose Listener (MPL) component of the XML Application Integration (XAI) component. Customers using the MPL should migrate to Oracle Service Bus. ·         No provided Crystal Reports/Business Objects Interface – Oracle Utilities Application Framework V4.2.0.0.0 or above does not ship with a supported Crystal Reports/Business Objects Interface. This facility is now available as downloadable customization for existing or new customers. Responsibility for maintenance and new features is now individual customer's responsibility. ·         XAI Servlet deprecation – The XAI Servlet (xaiserver and classicxai) will be removed in the next release of the Oracle Utilities Application Framework. Customers are encouraged to migrate to the native Web Services Support as outlined in XAI Best Practices whitepaper available from My Oracle Support (Doc Id: 942074.1). ·         ConfigLab deprecation – The ConfigLab facility will be removed in the next release of Oracle Utilities Application Framework for products it is shipped with. Customers are recommended to migrate to the Configuration Migration Assistant which provides the same and more functionality.   ·         Archiving deprecation – The inbuilt Archiving has been removed from Oracle Utilities Application Framework V4.2.0.0.0 or above, for products it is shipped with. Customers considering Archiving solution should migrate to the Information Lifecycle Management based solution provided for your product. ·         DISTRIBUTED batch execution mode deprecation – The DISTRIBUTED execution mode used by the batch component of the Oracle Utilities Application Framework will be deprecated in the next release of the Oracle Utilities Application Framework. Customers using DISTRUBUTED mode should migrate to CLUSTERED mode as outlined in the Batch Best Practices For Oracle Utilities Application Framework Based Products whitepaper available from My Oracle Support (Doc Id: 836362.1). ·         XAI Schema Editor deprecation – The XAI Schema Editor which is a component of the Oracle Utilities Software Development Kit will be removed in the next release of the Oracle Utilities Application Framework. Customers should migrate their existing schemas to Business Object based schemas and use the browser based Schema Editor instead.  

    Read the article

  • 3 Day Level 400 SQL Tuning Workshop 15 March in London, early bird and referral offer

    - by sqlworkshops
    I want to inform you that we have organized the "3 Day Level 400 Microsoft SQL Server 2008 and SQL Server 2005 Performance Monitoring & Tuning Hands-on Workshop" in London, United Kingdom during March 15-17, 2011.This is a truly level 400 hands-on workshop and you can find the Agenda, Prerequisite, Goal of the Workshop and Registration information at www.sqlworkshops.com/ruk. Charges are GBP 1800 (VAT excl.). Early bird discount of GBP 125 until 18 February. We are also introducing a new referral plan. If you refer someone who participates in the workshop you will receive an Amazon gift voucher for GBP 125.Feedback from one of the participants who attended our November London workshop:Andrew, Senior SQL Server DBA from UBS, UK, www.ubs.com, November 26, 2010:Rating: In a scale of 1 to 5 please rate each item below (1=Poor & 5=Excellent) Overall I was satisfied with the workshop 5 Instructor maintained the focus of the course 5 Mix of theory and practice was appropriate 5 Instructor answered the questions asked 5 The training facility met the requirement 5 How confident are you with SQL Server 2008 performance tuning 5 Additional comments from Andrew: The course was expertly delivered and backed up with practical examples. At the end of the course I felt my knowledge of SQL Server had been greatly enhanced and was eager to share with my colleagues. I felt there was one prerequisite missing from the course description, an open mind since the course changed some of my core product beliefs. For Additional workshop feedbacks refer to: www.sqlworkshops.com/feedbacks.I will be delivering the Level 300-400 1 Day Microsoft SQL Server 2008 Performance Monitoring and Tuning Seminar at Istanbul and Ankara, Turkey during March. This event is organized by Microsoft Turkey, let me know if you are in Turkey and would like to attend.During September 2010 I delivered this Level 300-400 1 Day Microsoft SQL Server 2008 Performance Monitoring and Tuning Seminar in Zurich, Switzerland organized by Microsoft Switzerland and the feedback was 4.85 out of 5, there were about 100 participants. During November 2010 when I delivered seminar in Lisbon, Portugal organized by Microsoft Portugal, the feedback was 8.30 out of 9, there were 130 participants.Our Mission: Empower customers to fully realize the Performance potential of Microsoft SQL Server without increasing the total cost of ownership (TCO) and achieve high customer satisfaction in every consulting engagement and workshop delivery.Our Business Plan: Provide useful content in webcasts, articles and seminars to get visibility for consulting engagements and workshop delivery opportunity. Help us by forwarding this email to your SQL Server friends and colleagues.Looking forwardR Meyyappan & Team @ www.SQLWorkshops.comLinkedIn: http://at.linkedin.com/in/rmeyyappan

    Read the article

  • User Experience Highlights in Siebel: Direct from George Jacob

    - by mvaughan
    By Misha Vaughan and Kathy Miedema, Oracle Applications User Experience This is the first in a series of blog posts on the user experience (UX) highlights coming in various Oracle product families. You’ll see themes around productivity and efficiency, as well as a thoughtful approach to pushing UX capabilities into the underlying tooling. Of course, you can also expect to get an early look at the latest mobile offerings coming through these product lines.Today’s post is on Siebel. To learn more about what’s ahead, attend Siebel OpenWorld presentations. Our first interview is with George Jacob, the Group Vice President for CRM Applications. George Jacob Q: How would you describe the vision you have for the user experience of Siebel? A: Contemporary: Siebel runs in all browsers and all browser-capable devices using the latest web technology standards, such as Javascript, CSS, and HTML 5.Productive: Siebel is designed for a user experience that reduces clutter and user keystrokes.User-sensitive: The user experience enables Siebel to adapt easily to site and user preferences.Q: How are the UX features you have delivered so far resonating with customers? A:  Customers are very excited about our refresh of the Siebel user interface framework; the Siebel roadmap and user interface sessions at Oracle OpenWorld last year overflowed. We have had to turn back customer requests to participate in the early adopter program because we had more than we could handle. Customers are calling this a game-changer for Siebel.Q: So the UX highlights are popular? A: Yes, the UX highlights are very popular, although to a certain extent we expected this!  Q: What’s coming in Siebel on a mobile platform? A: Our current mobile offering is based on Windows Mobile (native application), and is fairly mature (over 5 years). The new Siebel Open User Interface Framework, by virtue of working on all browsers, will run – when it is released this year – on tablets and smartphones. This is one of the reasons a number of customers are most excited about our UX changes. Views of Siebel data on mobile devices Q: What are you working on now that you think is going to be exciting to customers at OOW? A: We are working on the Siebel Open User Interface Framework, to be released this year in the Siebel 2012 8.1.1.9 & 8.2.2.2 innovation packs. We are also working on Connected Mobile applications for Sales, Service, Consumer Goods and Pharmaceuticals, and Disconnected Mobile applications for Pharmaceuticals in the same release. We are building specialized applications that exploit the new UI framework for Telco Order Capture and for Life Sciences healthcare professional visits. Our 2012 delivery will be the foundation for further user experience enhancements, next year and beyond.Q: What do you want Siebel customers to know? A:  We are excited to be focused on improving the user experience of Siebel applications, and it is encouraging to see the positive feedback from Siebel customers and partners.If you would like to see more in the Siebel user experience, be sure to check out these sessions at OpenWorld: CON9700 - Siebel CRM Overview, Strategy, and Roadmap CON9703 - User Interface Innovations with the New Siebel “Open UI” CON9705 - Unleash the Power of “Open UI” CON9697 - Mobile Solutions for Siebel CRM

    Read the article

  • Do I suffer from encapsulation overuse?

    - by Florenc
    I have noticed something in my code in various projects that seems like code smell to me and something bad to do, but I can't deal with it. While trying to write "clean code" I tend to over-use private methods in order to make my code easier to read. The problem is that the code is indeed cleaner but it's also more difficult to test (yeah I know I can test private methods...) and in general it seems a bad habit to me. Here's an example of a class that reads some data from a .csv file and returns a group of customers (another object with various fields and attributes). public class GroupOfCustomersImporter { //... Call fields .... public GroupOfCustomersImporter(String filePath) { this.filePath = filePath; customers = new HashSet<Customer>(); createCSVReader(); read(); constructTTRP_Instance(); } private void createCSVReader() { //.... } private void read() { //.... Reades the file and initializes the class attributes } private void readFirstLine(String[] inputLine) { //.... Method used by the read() method } private void readSecondLine(String[] inputLine) { //.... Method used by the read() method } private void readCustomerLine(String[] inputLine) { //.... Method used by the read() method } private void constructGroupOfCustomers() { //this.groupOfCustomers = new GroupOfCustomers(**attributes of the class**); } public GroupOfCustomers getConstructedGroupOfCustomers() { return this.GroupOfCustomers; } } As you can see the class has only a constructor which calls some private methods to get the job done, I know that's not a good practice not a good practice in general but I prefer to encapsulate all the functionality in the class instead of making the methods public in which case a client should work this way: GroupOfCustomersImporter importer = new GroupOfCustomersImporter(filepath) importer.createCSVReader(); read(); GroupOfCustomer group = constructGoupOfCustomerInstance(); I prefer this because I don't want to put useless lines of code in the client's side code bothering the client class with implementation details. So, Is this actually a bad habit? If yes, how can I avoid it? Please note that the above is just a simple example. Imagine the same situation happening in something a little bit more complex.

    Read the article

  • Good Scoop: The PeopleSoft/IBM Backstory

    - by Brian Dayton
    Sometimes you're searching for something online and you find an unrelated, bonus nugget. Last week I stumbled across an interesting blog post from Chris Heller of a PeopleSoft consulting shop in San Ramon, CA called Grey Sparling. I don't know these guys. But Chris, who apparently used to work on the PeopleTools team, wrote a great article on a pre-acquisition, would-be deal between IBM and PeopleSoft that would have standardized PeopleSoft on IBM technology. The behind-the-scenes perspective is interesting. His commentary on the challenges that the company and PeopleSoft customers would have encountered if the deal had gone through was also interesting: ·         "No common ownership. It's hard enough to get large groups of people to work together when they work for the same company, but with two separate companies it is much, much harder. Even within Oracle, progress on Fusion applications was slow until Thomas Kurian took over Fusion applications in addition to Fusion middleware." ·         "No customer buy-in. PeopleSoft customers weren't asking for a conversion to WebSphere, so the fact that doing that could have helped PeopleSoft stay independent wouldn't have meant much to them, especially since the cost of moving to whatever a "PeopleSoft built on WebSphere" would have been significant." ·         "No executive buy-in. This is related to the previous point, but it's worth calling out separately. If Oracle had walked away and the deal with IBM had gone through, and PeopleSoft customers got put through the wringer as part of WebSphere move, all of the PeopleSoft project teams would be put in the awkward position of explaining to their management why these additional costs and headaches were happening. Essentially they would need to "sell" the partnership internally to their own management team. That's not a fun conversation to have." I'm not surprised that something like this was in the works. But I did find the inside scoop and Heller's perspective on the challenges particularly interesting. Especially the advantages of aligning development of applications and infrastructure development under one roof. Here's a link to the whole blog entry.  

    Read the article

  • Three Principles to Fix Your Broken Organization

    - by Michael Snow
    Everyone's organization is broken in some capacity. For some this is painfully visible both inside and outside their organization. For others, there are cracks noticed by only the keenest trained eyes used to looking for problems in the midst of perfection. We all know that there is often incredible hope in the despair of chaos and recognition of your problems is the first step on the road to recovery. Let us help you in your path to recovery. Join our very own, Christian Finn,  this Thursday (11/15), as he guides you through three important principles you can take back to the office to start the mending process. (Above Image Credits: the BEST site on the web to make fun of our organizations and ourselves: http://www.despair.com/ ) His three principles are NOT "TeamWork", "Ignorance" and "Tradition", but - before jumping lower on this blog post to click and register for the upcoming webcast - I thought it would be a good opportunity to give you a little taste of what we have to offer beyond the array of our fabulous On-Demand webcasts from our Social Business Thought Leader Webcast Series featuring Christian as the host. Instead, here's a snippet from our marketing team friends across the pond in Europe, where they hosted a Social Business Forum recently and featured Christian in a segment.  Simple. Powerful. Proven. Face it, your organization is broken. Customers are not the focus they should be. Processes are running amok. Your intranet is a ghost town. And colleagues wonder why it’s easier to get things done on the Web than at work. What’s the solution?Join us for this Webcast. Christian Finn will talk about three simple, powerful, and proven principles for improving your organization through collaboration. Each principle will be illustrated by real-world examples. Discover: How to dramatically improve workplace collaboration Why improved employee engagement creates better business results What’s the value of a fully engaged customer Time to Fix What’s Broken Register now for this Webcast—the tenth in the Oracle Social Business Thought Leaders Series. Register Now Thurs., Nov. 15, 2012 10 a.m. PT / 1 p.m. ET Presented by: Christian Finn Senior Director, Product Management, Oracle Copyright © 2012, Oracle Corporation and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

    Read the article

  • Deploying an ADF Secure Application using WLS Console

    - by juan.ruiz
    Last week I worked on a requirement from a customer that wanted to understand how to deploy to WLS an application with ADF Security without using JDeveloper. The main question was, what steps where needed in order to set up Enterprise Roles, Security Policies and Application Credentials. In this entry I will explain the steps taken using JDeveloper 11.1.1.2. 0 Requirements: Instead of building a sample application from scratch, we can use Andrejus 's sample application that contains all the security pieces that we need. Open and migrate the project. Also make sure you adjust the database settings accordingly. Creating the EAR file Review the Security settings of the application by going into the Application -> Secure menu and see that there are two enterprise roles as well as the ADF Policies enforcing security on the main page. Make sure the Application Module uses the Data Source instead of JDBC URL for its connection type, also take note of the data source name - in my case I have: java:comp/env/jdbc/HrDS To facilitate the access to this application once we deploy it. Go to your ViewController project properties select the Java EE Application category and give it a meaningful name to the context root as well to the Application Name Go to the ADFSecurityWL Application properties -> Deployment  and create a new EAR deployment profile. Uncheck the Auto generate and Synchronize weblogic-jdbc.xml Descriptors During Deployment Deploy the application as an EAR file. Deploying the Application to WLS using the WLS Console On the WLS console create a JNDI data source. This is the part that I found more tricky of the hole exercise given that the name should match the AM's data source name, however the naming convention that worked for me was jdbc.HrDS Now, deploy the application manually by selecting deployments ->Install look for the EAR and follow the default steps. If this is the firs time you deploy the application, once the deployment finishes you will be asked to Activate Changes on the domain, these changes contain all the security policies and application roles insertion into the WLS instance. Creating Roles and User Groups for the Application To finish the after-deployment set up, we need to create the groups that are the equivalent of the Enterprise Roles of ADF Security. For our sample we have two Enterprise Roles employeesApplication and managersApplication. After that, we create the application users and assign them into their respective groups. Now we can run the application and test the security constraints

    Read the article

  • How to install Windows 8 to dual boot with Windows 7/XP?

    - by Gopinath
    Microsoft released Windows 8 beta(customer preview) few days ago and yesterday I had a chance to install it on one of my home computers. My home PC is running on Windows 7 and I would like to install Windows 8 side by side so that I can dual boot. The installation process was pretty simple and with in 40 minutes my PC was up and running with beautiful Windows 8 OS along with Windows 7. In this post I want to share my experience and provide information for you to install Windows 8. 1. Identify a drive  with at least 20 GB of space – Identify one of the drives on your hard disk that can be used to install Windows 8. Delete all the files or preferably quick format it and make sure that it has at least 20 GB of free space. Rename the drive name to Windows 8 so that it will be helpful to identify the destination drive during installation process. 2. Download Windows 8 installer ISO– Go to Microsoft’s website and download Windows 8 ISO file which is approximately 2.5 GB file(32 bit English version). 3. Create Windows 8 bootable USB/DVD – Its advised to launch Windows 8 installer using a bootable USB or DVD for enabling dual boot instead of unzipping the ISO file and launching the setup from Windows 7 OS. Also consider creating bootable USB instead of bootable DVD to save a disc. To create bootable USB/DVD follow these steps Download and install the Windows 7 DVD / USB tool available at microsoftstore.com Launch the utility and follow the onscreen instructions where you would be asked to choose the ISO file(point to file downloaded in step 2) and choose a USB drive or DVD as destination. The onscreen instructions are very simple and you would be able to complete it in 20 minutes time. So now you have Windows 8 installation setup on your USB drive or DVD. 4. Change BIOS settings to boot from USB/DVD – Restart your PC and open BIOS configuration settings key by pressing F2 or  F12 or DELETE key (the key depends on your computer manufacturer). Go to boot sequence options and make sure that USB/DVD is ahead of hard disk in the boot sequence. Save the settings and restart the PC. 5. Install Windows 8 – After the restart you should be straight into Windows 8 installation screen. Follow the onscreen instructions and install Windows 8 on the drive that is identified during step 1. When prompted for product serial key enter NF32V-Q9P3W-7DR7Y-JGWRW-JFCK8. The installer would restart couple of times during the installation process. On the first restart, make sure that you remove USB/DVD. Windows 8 installation process is pretty simple and very quick. The complete process of creating bootable USB and installation should complete in 30 – 40 minutes time.

    Read the article

  • OPN Exchange @ OpenWorld – Don’t Forget…

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Mark your calendar because we’re less than a week away from kicking off our first ever Oracle PartnerNetwork Exchange @ OpenWorld program, and do we have a lot in store for you!  So don’t forget to attend these great partner events! Sunday, 9/30: The Global Partner Keynote with Judson Althoff and other senior executives @ 1:00pm OPN Exchange General Sessions  to discuss the overview of each OPN Exchange track including, Cloud, Engineered Systems, Industries, Technology and Applications @ 3:30pm The exclusive OPN Exchange AfterDark Reception complete with the smooth sounds of Macy Gray @ 7:30pm. Don’t worry, there is plenty to come after Sunday! Be sure to take part in all the exciting activity taking place during the week, including: Over 40 + OPN Exchange Sessions taking place at the Marriott Marquis throughout the week “Test Fest” exams for OPN Specialist Certifications,  taking place throughout the week The 5k Partner Fun Run- Meet at the W Hotel lobby on Monday 10/1 at 6 a.m. PT – No registration necessary! Led by Judson Althoff, SVP of WWA&C. Social Media Rally Station- Join us in the OPN Lounge on Monday to become social savvy and leverage social media tools for your business Ice Cream Social- Monday October 1st, from 3-5:30 p.m. in the OPN Lounge. Hosted by Oracle Advanced Customer Support Services. Endless Networking Opportunities at the OPN Lounge, the Howard Street Tent for lunch, the ‘It’s a Wrap Reception’, and much more! We can’t wait to see you there! The OPN Communications Team

    Read the article

  • Oracle AIM, Oracle ABF, and Siebel Results Roadmap Officially Retired as of January 31, 2011

    - by tom.spitz
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} It seems somehow appropriate that the first entry of the Oracle® Unified Method (OUM) blog is about the retirement of several of our legacy methods, most notably AIM Foundation.If you're reading this, you're probably aware that Oracle has been developing OUM to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product. As Oracle has continued to acquire new companies and technologies, it has become essential that we also create a single, unified language and approach for implementation - across the Oracle ecosystem.With the release of OUM 5.1 in 2009, OUM provided full support for all enterprise application implementation projects including Oracle E-Business Suite R12, Siebel CRM, PeopleSoft Enterprise, and JD Edwards EnterpriseOne projects. In 2010, we released OUM training that supports the use of OUM on these types of projects.That support represented a major milestone in the evolution of OUM and enabled implementers to transition to OUM. Consequently, we announced a staggered retirement schedule for Oracle's legacy methods. On January 31, 2011 we announced the retirement of:Oracle Application Implementation Method (AIM)Oracle AIM for Business Flows (ABF)Siebel Results RoadmapLater this year, we will announce the retirement of Compass - the legacy PeopleSoft method - and Data Warehouse Method Fast Track.OUM is available free of charge to Oracle Gold, Platinum, and Diamond partners through the Oracle Partner Network (OPN) [OUM on OPN]. The OUM Customer Program allows customers to obtain copies of the method for their internal use by contracting with Oracle for an engagement of two weeks or longer meeting some additional minimum criteria.There be more retirement announcements in the coming months. For now it's "Adios AIM." Thanks for the memories...

    Read the article

  • Backup Azure Tables, schedule Azure scripts&hellip; and more

    - by Herve Roggero
    Well – months of effort are now officially over… or should I say it’s just the beginning?   Enzo Cloud Backup 2.0 (beta) is now officially out!!! This tool will let you do the following: * Backup SQL Database (and SQL Server to a limited extend) * Backup Azure Tables * Restore SQL Backups into another SQL environment * Restore Azure Tables in Azure Storage, or SQL Environment * Manage and schedule database maintenance scripts * Drop database schema containers (with preview) for SaaS environments * Receive alerts (SMTP) when operations complete or fail That’s it at a high level… but you need to see the flexibility around these features. For example you can select a specific backup strategy for Azure Tables allowing faster backup operations when partition keys use GUIDs. You can also call custom stored procedures during the restore operation of Azure Tables, allowing you to transform the data along the way. You can also set a performance threshold during Azure Table backup operations to help you control possible throttling conditions in your Storage Account. Regarding database scripts, you can now define T-SQL scripts and schedule them for execution in a specific order. You can also tell Enzo to execute a pre and post script during Azure Table restore operations against a SQL environment. The backup operation now supports backing up to multiple devices at the same time. So you can execute a backup request to both a local file, and a blob at the same time, guaranteeing that both will contain the exact same data. And due to the level of options that are available, you can save backup definitions for later reuse. The screenshot below backs up Azure Tables to two devices (a blob and a SQL Database). You can also manage your database schemas for SaaS environments that use schema containers to separate customer data. This new edition allows you to see how many objects you have in each schema, backup specific schemas, and even drop all objects in a given schema. For example the screenshot below shows that the EnzoLog database has 4 user-defined schemas, and the AFA schema has 5 tables and 1 module (stored proc, function, view…). Selecting the AFA schema and trying to delete it will prompt another screen to show which objects will be deleted. As you can see, Enzo Cloud Backup provides amazing capabilities that can help you safeguard your data in SQL Database and Azure Tables, and give you advanced management functions for your Azure environment. Download a free trial today at http://www.bluesyntax.net.

    Read the article

  • Windows CE: Changing Static IP Address

    - by Bruce Eitman
    A customer contacted me recently and asked me how to change a static IP address at runtime.  Of course this is not something that I know how to do, but with a little bit of research I figure out how to do it. It turns out that the challenge is to request that the adapter update itself with the new IP Address.  Otherwise, the change in IP address is a matter of changing the address in the registry for the adapter.   The registry entry is something like: [HKEY_LOCAL_MACHINE\Comm\LAN90001\Parms\TcpIp]    "EnableDHCP"=dword:0    "IpAddress"="192.168.0.100"     "DefaultGateway"="192.168.0.1"    "Subnetmask"="255.255.255.0" Where LAN90001 would be replace with your adapter name.  I have written quite a few articles about how to modify the registry, including a registry editor that you could use. Requesting that the adapter update itself is a matter of getting a handle to the NDIS driver, and then asking it to refresh the adapter.  The code is: #include <windows.h> #include "winioctl.h" #include "ntddndis.h"   void RebindAdapter( TCHAR *adaptername ) {       HANDLE hNdis;       BOOL fResult = FALSE;       int count;         // Make this function easier to use - hide the need to have two null characters.       int length = wcslen(adaptername);       int AdapterSize = (length + 2) * sizeof( TCHAR );       TCHAR *Adapter = malloc(AdapterSize);       wcscpy( Adapter, adaptername );       Adapter[ length ] = '\0';       Adapter[ length +1 ] = '\0';           hNdis = CreateFile(DD_NDIS_DEVICE_NAME,                   GENERIC_READ | GENERIC_WRITE,                   FILE_SHARE_READ | FILE_SHARE_WRITE,                   NULL,                   OPEN_ALWAYS,                   0,                   NULL);         if (INVALID_HANDLE_VALUE != hNdis)       {             fResult = DeviceIoControl(hNdis,                         IOCTL_NDIS_REBIND_ADAPTER,                         Adapter,                         AdapterSize,                         NULL,                         0,                         &count,                         NULL);             if( !fResult )             {                   RETAILMSG( 1, (TEXT("DeviceIoControl failed %d\n"), GetLastError() ));             }             CloseHandle(hNdis);       }       else       {             RETAILMSG( 1, (TEXT("Failed to open NDIS Handle\n")));       }   }       int WINAPI WinMain(HINSTANCE hInstance, HINSTANCE hPrevInstance, LPWSTR    lpCmdLine, int       nCmdShow) {     RebindAdapter( TEXT("LAN90001") );     return 0; }   If you don’t want to write any code, but instead plan to use a registry editor to change the IP Address, then there is a command line utility to do the same thing.  NDISConfig.exe can be used: Ndisconfig adapter rebind LAN90001    Copyright © 2012 – Bruce Eitman All Rights Reserved

    Read the article

  • Oracle OpenWorld Preview: Get Your Hands Dirty with Oracle WebCenter

    - by Christie Flanagan
    Feel like getting your hands dirty with Oracle WebCenter during Oracle OpenWorld next week?  Roll up your sleeves and sharpen you skills sets by mastering Oracle WebCenter technology in one of our Hand-On Labs.  These labs are self-paced, practical learning sessions where you’re guaranteed to discover new ways to derive maximum benefits from Oracle WebCenter.  Experts will be available in person to answer questions and guide you through each lab. HOL10208 - Add Social Capabilities to Your Enterprise Applications Monday, Oct 1, 12:15 PM - 1:15 PM - Marriott Marquis - Salon 1/2 Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions.HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Tuesday, Oct 2, 11:45 AM - 12:45 PM - Marriott Marquis - Salon 1/2Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.HOL10207 - Build an Intranet Portal with Oracle WebCenter Tuesday, Oct 2, 1:15 PM - 2:15 PM - Marriott Marquis - Salon 1/2 Wednesday, Oct 3, 3:30 PM - 4:30 PM - Marriott Marquis - Salon 1/2In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity.HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Wednesday, Oct 3, 5:00 PM - 6:00 PM - Marriott Marquis - Salon 1/2Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. See Your Favorite WebCenter Products in Action Visit us in the exhibition hall to see demonstrations of WebCenter products.  Demo pod locations are in Moscone South, Right: Oracle Social Network: S-244 Oracle WebCenter Content: S-246, S245 Oracle WebCenter Sites: S-247 Oracle WebCenter Portal: S-249 More Info: Oracle OpenWorld Oracle WebCenter Focus On Guide Oracle Customer Experience Summit @ OpenWorld

    Read the article

  • GlassFish Back from Devoxx 2011 Mature Java EE 6 and EE 7 well on its way

    - by alexismp
    I'm back from my 8th (!) Devoxx conference (I don't think I've missed one since 2004) and this conference keeps delivering on the promise of a Java developer paradise week. GlassFish was covered in many different ways and I was not involved in a good number of them which can only be a good sign! Several folks asked me when my Java EE 6 session with Antonio Goncalves was scheduled (we've been covering this for the past two years in University sessions, hands-on labs and regular sessions). It turns out we didn't team up this year (Antonio was crazy busy preparing for Devoxx France) and I had a regular GlassFish session. Instead, this year, Bert Ertman and Paul Bakker covered the 3-hour Java EE 6 University session ("Duke’s Duct Tape Adventures") on the very first day (using GlassFish) with great success it seems. The Java EE 6 lab was also a hit with a full room of folks covering a lot of technical ground in 2.5 hours (with GlassFish of course). GlassFish was also mentioned during Cameron Purdy's keynote (pretty natural even if that surprised a number of folks that had not been closely following GlassFish) but also in Stephan Janssen's Keynote as the engine powering Parleys.com. In fact Stephan was a speaker in the GlassFish session describing how they went from a single-instance Tomcat setup to a clustered GlassFish + MQ environment. Also in the session was Johan Vos (of Mollom fame, along other things). Both of these customer testimonials were made possible because GlassFish has been delivering full Java EE 6 implementations for almost two years now which is plenty of time to see serious production deployments on it. The Java EE Gathering (BOF) was very well attended and very lively with many spec leads participating and discussing progress and also pain points with folks in the room. Thanks to all those attending this session, a good number of RFE's, and priority points came out of this. While this wasn't a GlassFish session by any means, it's great to have the current RESTful Admin and upcoming Java EE 7 planned features be a satisfactory answer to some of the requests from the attendance. Last but certainly not least, the GlassFish team is busy with Java EE 7 and version 4 of the product. This was discussed and shown during the Java EE keynote and in greater details in Jerome Dochez' session. If any indication, the tweets on his demo (virtualization, provisioning, etc...) were very encouraging. Java EE 6 adoption is doing great and GlassFish, being a production-quality reference implementation, is one of the first to benefit from this. And with GlassFish 4.0, we're looking at increasing the product and community adoption by offering a pragmatic technical solution to Java EE PaaS deployments. Stay tuned ! (the impatient in you is encouraged to grab a 4.0 build and provide feedback).

    Read the article

  • The curious case of SOA Human tasks' automatic completion

    - by Kavitha Srinivasan
    A large south-Asian insurance industry customer using Oracle BPM and SOA ran into this. I have survived this ordeal previously myself but didnt think to blog it then. However, it seems like a good idea to share this knowledge with this reader community and so here goes.. Symptom: A human task (in a SOA/BPEL/BPM process) completes automatically while it should have been assigned to a proper user.There are no stack traces, no related exceptions in the logs. Why: The product is designed to treat human tasks that don't have assignees as one that is eligible for completion. And hence no warning/error messages are recorded in the logs. Usecase variant: A variant of this usecase, where an assignee doesnt exist in the repository is treated as a recoverable error. One can find this in the 'pending recovery' instances in EM and reactivate the task by changing the assignees in the bpm workspace as a process owner /administrator. But back to the usecase when tasks get completed automatically... When: This happens when the users/groups assigned to a task are 'empty' or null. This has been seen only on tasks whose assignees are derived from an assignment expression - ie at runtime an XPath is used to determine who to assign the task to. (This should not happen if task assignees are populated via swim-lane roles.) How to detect this in EM For instances that are auto-completed thus, one will notice in the Audit Trail of such instances, that the 'outcome' of the task is empty. The 'acquired by' element will also show as empty/null. Enabling the oracle.soa.services.workflow.* logger in em should print more verbose messages about this. How to fix this The application code needs two fixes: input to HT: The XSLT/XPath used  to set the task 'assignee' and the process itself should be enhanced to handle nulls better. For eg: if no-data-found, set assignees to alternate value, force default assignees etc. output from HT: Additionally, in the application code, check that the 'outcome' of the HT is not-null. If null, route the task to be performed again after setting the assignee correctly. Beginning PS4FP, one should be able to use 'grab' to route back to the task to fire again. Hope this helps. 

    Read the article

  • Oracle Enterprise Innovation Days

    - by Lara Ermacora
    Si è tenuto lo scorso 10 e 11 novembre l'appuntamento con l'innovazione marcato Oracle. L' Oracle Enterprise Innovation Days, alla sua seconda edizione, ha portato a Bologna tutte le aziende che pensano all'innovazione come leva principale per difendere e rafforzare la propria competitività. All'interno di un panorama, come quello odierno, complesso ed eterogeneo si è discusso a lungo di approcci strategici, soluzioni possibili e sono state portate d'esempio alcune esperienze significative. Fra gli ospiti dell'evento Rajan Krishnan, Vice President, Applications Product Development and Product Management for EMEA, ha presentato le strategie applicative di Oracle aprendo così la discussione sulla tematica principale della sessione plenaria: Oracle Fusion Applications. Il suo intervento è stato subito seguito da Enrico Pagliarini, giornalista del sole 24 ore che ha intervistato 3 diverse coppie Partner / Cliente per approfondire con loro i progetti altamente innovativi a cui le loro aziende hanno collaborato.  Si è parlato di Enel Servizi Srl che grazie ad Accenture ha portato la soluzione Syebel Energy CRM alla sua attuale versione 8.0 per una migliore gestione dei clienti all'interno del mercato libero caratterizzato dalla sua alta competitività; Prysmian che, a fronte dell'acquisizione della società olandese Draka, insieme a Reply, ha deciso di rimodellare il processo di Reporting Civilistico e Gestionale di gruppo, creando una nuova applicazione che soddisfi i requisiti della nuova organizzazione nascente; Kinexia e Waste Italia precedentemente parte del gruppo Unendo e ora divisesi l'una nel mercato dei rinnovabili l'altra in quello dello smaltimento rifiuti che con l'aiuto di Deloitte si sono dotate della soluzione full outsourcing JDE, a seguito di  una sw selection tra JDE, SAP e altre soluzioni italiane.Durante la cena altri due momenti hanno attirato l'attenzione dei partecipanti: la presentazione di Michele Stroligo, giovanissimo  Designer Team Member Oracle Racing e i Reference Customer Award ovvero le premiazioni dei clienti che si sono contraddistinti come migliori referenze nei diversi mercati con diversi prodotti. I premi sono stati assegnati a: FIAT, Enel, Boiron Laboratoires, Champion Europe, Mediaset, Coeclerici. Il pomeriggio ha interessato invece vari percorsi di approfondimento declinati sulle diverse figure professionali concludendosi con la presentazione del Tenente Colonello Marco Lant delle Frecce Tricolori, esempio di eccellezza italiana noto in tutto il mondo. La giornata si è conclusa con la cena di gala nel famoso palazzo Re Enzo che troneggia sulla piazza principale della città.  La mattinata del secondo giorno è stata interamente dedicata all'approfondimento degli argomenti di maggior interesse attraverso tavoli interattivi e workshop a cura dei partner Oracle. L'evento si è poi concluso con una serie di iniziative culturali dedicate ai congressisti. A breve sarà disponibile il sito dedicato all'evento con tutte le foto della giornata, i video degli interventi più salienti, potrete inoltre scaricare tutte le presentazioni fatte durante i lavori. Rimani aggiornato sull'Oracle Enterprise Innovation Days 2011 visitando il blog! Strategie Applicative di Oracle - Rajan Krishnan bologna nov 2011 View more presentations from Oracle Apps - Italia .

    Read the article

  • World Record Performance on PeopleSoft Enterprise Financials Benchmark on SPARC T4-2

    - by Brian
    Oracle's SPARC T4-2 server achieved World Record performance on Oracle's PeopleSoft Enterprise Financials 9.1 executing 20 Million Journals lines in 8.92 minutes on Oracle Database 11g Release 2 running on Oracle Solaris 11. This is the first result published on this version of the benchmark. The SPARC T4-2 server was able to process 20 million general ledger journal edit and post batch jobs in 8.92 minutes on this benchmark that reflects a large customer environment that utilizes a back-end database of nearly 500 GB. This benchmark demonstrates that the SPARC T4-2 server with PeopleSoft Financials 9.1 can easily process 100 million journal lines in less than 1 hour. The SPARC T4-2 server delivered more than 146 MB/sec of IO throughput with Oracle Database 11g running on Oracle Solaris 11. Performance Landscape Results are presented for PeopleSoft Financials Benchmark 9.1. Results obtained with PeopleSoft Financials Benchmark 9.1 are not comparable to the the previous version of the benchmark, PeopleSoft Financials Benchmark 9.0, due to significant change in data model and supports only batch. PeopleSoft Financials Benchmark, Version 9.1 Solution Under Test Batch (min) SPARC T4-2 (2 x SPARC T4, 2.85 GHz) 8.92 Results from PeopleSoft Financials Benchmark 9.0. PeopleSoft Financials Benchmark, Version 9.0 Solution Under Test Batch (min) Batch with Online (min) SPARC Enterprise M4000 (Web/App) SPARC Enterprise M5000 (DB) 33.09 34.72 SPARC T3-1 (Web/App) SPARC Enterprise M5000 (DB) 35.82 37.01 Configuration Summary Hardware Configuration: 1 x SPARC T4-2 server 2 x SPARC T4 processors, 2.85 GHz 128 GB memory Storage Configuration: 1 x Sun Storage F5100 Flash Array (for database and redo logs) 2 x Sun Storage 2540-M2 arrays and 2 x Sun Storage 2501-M2 arrays (for backup) Software Configuration: Oracle Solaris 11 11/11 SRU 7.5 Oracle Database 11g Release 2 (11.2.0.3) PeopleSoft Financials 9.1 Feature Pack 2 PeopleSoft Supply Chain Management 9.1 Feature Pack 2 PeopleSoft PeopleTools 8.52 latest patch - 8.52.03 Oracle WebLogic Server 10.3.5 Java Platform, Standard Edition Development Kit 6 Update 32 Benchmark Description The PeopleSoft Enterprise Financials 9.1 benchmark emulates a large enterprise that processes and validates a large number of financial journal transactions before posting the journal entry to the ledger. The validation process certifies that the journal entries are accurate, ensuring that ChartFields values are valid, debits and credits equal out, and inter/intra-units are balanced. Once validated, the entries are processed, ensuring that each journal line posts to the correct target ledger, and then changes the journal status to posted. In this benchmark, the Journal Edit & Post is set up to edit and post both Inter-Unit and Regular multi-currency journals. The benchmark processes 20 million journal lines using AppEngine for edits and Cobol for post processes. See Also Oracle PeopleSoft Benchmark White Papers oracle.com SPARC T4-2 Server oracle.com OTN PeopleSoft Financial Management oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 1 October 2012.

    Read the article

< Previous Page | 654 655 656 657 658 659 660 661 662 663 664 665  | Next Page >