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  • How to Overcome or fix MIXED_DML_OPERATION error in Salesforce APEX without future method ?

    - by sathya
    How to Overcome or fix MIXED_DML_OPERATION error in Salesforce APEX without future method ?MIXED_DML_OPERATION :-one of the worst issues we have ever faced :)While trying to perform DML operation on a setup object and non-setup object in a single action you will face this error.Following are the solutions I tried and the final one worked out :-1. perform the 1st objects DML on normal apex method. Then Call the 2nd objects DML through a future method.    Drawback :- You cant get a response from the future method as its context is different and because its executing asynchronously and that its static.2. Tried the following option but it didnt work :-    1. perform the dml operation on the normal apex method.    2. tried calling the 2nd dml from trigger thinking that it would be in a different context. But it didnt work.    3. Some suggestions were given in some blogs that we could try System.runas()   Unfortunately that works only for test class.   4. Finally achieved it with response synchronously through the following solution :-    a. Created 2 apex:commandbuttons :-        1. <apex:commandButton value="Save and Send Activation Email" action="{!CreateContact}"  rerender="junkpanel" oncomplete="callSimulateUserSave()">            Note :- Oncomplete will not work if you dont have a rerender attribute. So just try refreshing a junk panel.        2. <apex:commandButton value="SimulateUserSave" id="SimulateUserSave" action="{!SaveUser}"  style="display:none;margin-left:5px;"/>        Have a junk panel as well just for rerendering  :-        <apex:outputPanel id="junkpanel"></apex:outputPanel>    b. Created this javascript function which is called from first button's oncomplete and clicks the second button :-                function callSimulateUserSave()                {                    // Specify the id of the button that needs to be clicked. This id is based on the Apex Component Hierarchy.                    // You will not get this value if you dont have the id attribute in the button which needs to be clicked from javascript                    // If you have any doubt in getting this value. Just hover over the button using Chrome developer tools to get the id.                    // But it will show like theForm:SimulateUserSave but you need to replace the colon with a dot here.                    // Note :- I have given display:none in the style of the second button to make sure that, it is not visible for the user.                    var mybtn=document.getElementById('{!$Component.theForm.SimulateUserSave}');                                    mybtn.click();                }    c. Apex Methods CreateContact and SaveUser are the pagereference methods which contains the code to create contact and user respectively.       After inserting the user inside the second apex method you can just set some public Properties in the page,        for ex:- created userid to get the user details and display in the page to show the acknowledgement to the users that the User is created.

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  • Interaction of a GUI-based App and Windows Service

    - by psubsee2003
    I am working on personal project that will be designed to help manage my media library, specifically recordings created by Windows Media Center. So I am going to have the following parts to this application: A Windows Service that monitors the recording folder. Once a new recording is completed that meets specific criteria, it will call several 3rd party CLI Applications to remove the commercials and re-encode the video into a more hard-drive friendly format. A controller GUI to be able to modify settings of the service, specifically add new shows to watch for, and to modify parameters for the CLI Applications A standalone (GUI-based) desktop application that can perform many of the same functions as the windows service, expect manually on specific files instead of automatically based on specific criteria. (It should be mentioned that I have limited experience with an application of this complexity, and I have absolutely zero experience with Windows Services) Since the 1st and 3rd bullet share similar functionality, my design plan is to pull the common functionality into a separate library shared by both parts applications, but these 2 components do not need to interact otherwise. The 2nd and 3rd bullets seem to share some common functionality, both will have a GUI, both will have to help define similar parameters (one to send to the service and the other to send directly to the CLI applications), so I can see some advantage to combining them into the same application. On the other hand, the standalone application (bullet #3) really does not need to interact with the service at all, except for possibly sharing a few common default parameters that can easily be put into an XML in a common location, so it seems to make more sense to just keep everything separate. The controller GUI (2nd bullet) is where I am stuck at the moment. Do I just roll this functionality (allow for user interaction with the service to update settings and criteria) into the standalone application? Or would it be a better design decision to keep them separate? Specifically, I'm worried about adding the complexity of communicating with the Windows Service to the standalone application when it doesn't need it. Is WCF the right approach to allow the controller GUI to interact with the Windows Service? Or is there a better alternative? At the moment, I don't envision a need for a significant amount of interaction, maybe just adding a new task once in a while and occasionally tweaking a parameter, but when something is changed, I do expect the windows service to immediately use the new settings.

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  • What is the use of Association, Aggregation and Composition (Encapsulation) in Classes

    - by SahilMahajanMj
    I have gone through lots of theories about what is encapsulation and the three techniques of implementing it, which are Association, Aggregation and Composition. What i found is, Encapsulation Encapsulation is the technique of making the fields in a class private and providing access to the fields via public methods. If a field is declared private, it cannot be accessed by anyone outside the class, thereby hiding the fields within the class. For this reason, encapsulation is also referred to as data hiding. Encapsulation can be described as a protective barrier that prevents the code and data being randomly accessed by other code defined outside the class. Access to the data and code is tightly controlled by an interface. The main benefit of encapsulation is the ability to modify our implemented code without breaking the code of others who use our code. With this feature Encapsulation gives maintainability, flexibility and extensibility to our code. Association Association is a relationship where all object have their own lifecycle and there is no owner. Let’s take an example of Teacher and Student. Multiple students can associate with single teacher and single student can associate with multiple teachers but there is no ownership between the objects and both have their own lifecycle. Both can create and delete independently. Aggregation Aggregation is a specialize form of Association where all object have their own lifecycle but there is ownership and child object can not belongs to another parent object. Let’s take an example of Department and teacher. A single teacher can not belongs to multiple departments, but if we delete the department teacher object will not destroy. We can think about “has-a” relationship. Composition Composition is again specialize form of Aggregation and we can call this as a “death” relationship. It is a strong type of Aggregation. Child object dose not have their lifecycle and if parent object deletes all child object will also be deleted. Let’s take again an example of relationship between House and rooms. House can contain multiple rooms there is no independent life of room and any room can not belongs to two different house if we delete the house room will automatically delete. The question is: Now these all are real world examples. I am looking for some description about how to use these techniques in actual class code. I mean what is the point for using three different techniques for encapsulation, How these techniques could be implemented and How to choose which technique is applicable at time.

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  • Calling home, receiving calls and smartphone data from the US

    - by Rob Farley
    I got asked about calling home from the US, by someone going to the PASS Summit. I found myself thinking “there should be a blog post about this”... The easiest way to phone home is Skype - no question. Use WiFi, and if you’re calling someone who has Skype on their phone at the other end, it’s free. Even if they don’t, it’s still pretty good price-wise. The PASS Summit conference centre has good WiFI, as do the hotels, and plenty of other places (like Starbucks). But if you’re used to having data all the time, particularly when you’re walking from one place to another, then you’ll want a sim card. This also lets you receive calls more easily, not just solving your data problem. You’ll need to make sure your phone isn’t locked to your local network – get that sorted before you leave. It’s no trouble to drop by a T-mobile or AT&T store and getting a prepaid sim. You can’t get one from the airport, but if the PASS Summit is your first stop, there’s a T-mobile store on 6th in Seattle between Pine & Pike, so you can see it from the Sheraton hotel if that’s where you’re staying. AT&T isn’t far away either. But – there’s an extra step that you should be aware of. If you talk to one of these US telcos, you’ll probably (hopefully I’m wrong, but this is how it was for me recently) be told that their prepaid sims don’t work in smartphones. And they’re right – the APN gets detected and stops the data from working. But luckily, Apple (and others) have provided information about how to change the APN, which has been used by a company based in New Zealand to let you get your phone working. Basically, you send your phone browser to http://unlockit.co.nz and follow the prompts. But do this from a WiFi place somewhere, because you won’t have data access until after you’ve sorted this out... Oh, and if you get a prepaid sim with “unlimited data”, you will still need to get a Data Feature for it. And just for the record – this is WAY easier if you’re going to the UK. I dropped into a T-mobile shop there, and bought a prepaid sim card for five quid, which gave me 250MB data and some (but not much) call credit. In Australia it’s even easier, because you can buy data-enabled sim cards that work in smartphones from the airport when you arrive. I think having access to data really helps you feel at home in a different place. It means you can pull up maps, see what your friends are doing, and more. Hopefully this post helps, but feel free to post comments with extra information if you have it. @rob_farley

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  • Customer won't decide, how to deal?

    - by Crazy Eddie
    I write software that involves the use of measured quantities, many input by the user, most displayed, that are fed into calculation models to simulate various physical thing-a-majigs. We have created a data type that allows us to associate a numeric value with a unit, we call these "quantities" (big duh). Quantities and units are unique to dimension. You can't attach kilogram to a length for example. Math on quantities does automatic unit conversion to SI and the type is dimension safe (you can't assign a weight to a pressure for example). Custom UI components have been developed that display the value and its unit and/or allow the user to edit them. Dimensionless quantities, having no units, are a single, custom case implemented within the system. There's a set of related quantities such that our target audience apparently uses them interchangeably. The quantities are used in special units that embed the conversion factors for the related quantity dimensions...in other words, when using these units converting from one to another simply involves multiplying the value by 1 to the dimensional difference. However, conversion to/from the calculation system (SI) still involves these factors. One of these related quantities is a dimensionless one that represents a ratio. I simply can't get the "customer" to recognize the necessity of distinguishing these values and their use. They've picked one and want to use it everywhere, customizing the way we deal with it in special places. In this case they've picked one of the dimensions that has a unit...BUT, they don't want there to be a unit (GRR!!!). This of course is causing us to implement these special overrides for our UI elements and such. That of course is often times forgotten and worse...after a couple months everyone forgets why it was necessary and why we're using this dimensional value, calling it the wrong thing, and disabling the unit. I could just ignore the "customer" and implement the type as the dimensionless quantity, which makes most sense. However, that leaves the team responsible for figuring it out when they've given us a formula using one of the other quantities. We have to not only figure out that it's happening, we have to decide what to do. This isn't a trivial deal. The other option is just to say to hell with it, do it the customer's way, and let it waste continued time and effort because it's just downright confusing as hell. However, I can't count the amount of times someone has said, "Why is this being done this way, it makes no sense at all," and the team goes off the deep end trying to figure it out. What would you do? Currently I'm still attempting to convince them that even if they use terms interchangeably, we at the least can't do that within the product discussion. Don't have high hopes though.

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  • Partial Submit vs. Auto Submit

    - by Frank Nimphius
    Partial Submit ADF Faces adds the concept of partial form submit to JavaServer Faces 1.2 and beyond. A partial submit actually is a form submit that does not require a page refresh and only updates components in the view that are referenced from the command component PartialTriggers property. Another option for refreshing a component in response to a partial submit is call AdfContext.getCurrentInstance.addPartialTarget(component_instance_handle_goes_here)in a managed bean. If a form contains required fields that the user left empty invoking the partial submit, then errors are shown for each of the field as the full form gets submitted. Autosubmit An input component that has its autosubmit property set to true also performs a partial submit of the form. However, this time it doesn't submit the entire form but only the component that triggers the submit plus components referenced it in their PartialTriggers property. For example, consider a form that has three input fields inpA, inpB and inpC with autosubmit=true set on inpA and required=true set on inpB and inpC. use case 1: Running the view, entering data into inpA and then tabbing out of the field will submit the content for inpA but not for inpB and inpC. Further more, none of the required field settings on inpB and inpC causes an error. use case 2: You change the configuration of inpC and set its PartialTriggers property to point to the ID of component inpA. When rerunning the sample, entering a value into inpA and tabbing out of the field will now submit the inpA and inpC fields and thus show an error for the missing required value on inpC. Internally, using autosubmit=true on an input component sets the event root to just this field, which good to have in case of dependent field validation or behavior. The event root can extended to include other components by using the Partial Triggers property on these components to point to the input field that has autosubmit=true defined. PartialSubmit vs. AutoSubmit Partial submit set on a command component submits the whole form and leaves it to the developer to decide which UI component is refreshed in response. Client side required field validation (as well as the server side equivalent) is not disabled by executed in this scenario. Setting immediate=true on the command item to skip validation doesn't help as it would also skip the model update. Auto submit is a functionality on the input components and also performs a partial form submit. However, in addition an event root is defined that narrows the scope for the submitted data and thus the components that are validated on the request. To read more about this topic, see: http://docs.oracle.com/cd/E23943_01/web.1111/b31973/af_lifecycle.htm#CIAHCFJF

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  • MySQL Connect - Save The Date!

    - by Bertrand Matthelié
    @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }div.Section1 { page: Section1; } Oracle today announced that it will hold the MySQL Connect Conference on September 29 and 30 in San Francisco! You can read the Press Release here. MySQL Connect will be jam-packed with technical sessions, hands-on labs and Birds of a Feather (BOF) sessions delivered by MySQL community members, users, customers and MySQL engineers from Oracle. The event is a unique opportunity to learn about the latest MySQL features, discuss product roadmaps, and connect directly with the engineers behind the latest MySQL code. The conference will include six tracks: Performance and Scalability, High Availability, Cloud Computing, Architecture and Design, Database Administration, and Application Development. The call for papers will open on April 16, 2012 for approximately three weeks. MySQL users and community members are encouraged to submit session proposals. Start thinking about your proposals! Registration will also open on April 16. @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }p.pressBullet, li.pressBullet, div.pressBullet { margin: 0cm 0cm 0.0001pt 36pt; text-indent: -18pt; font-size: 11pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }

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  • How to Enable JavaScript file API in IE8 [closed]

    - by saeed
    i have developed a web application in asp.net , there is a page in this project which user should choose a file in picture format (jpeg,jpg,bmp,...) and i want to preview image in the page but i don't want to post file to server i want to handle it in client i have done it with java scripts functions via file API but it only works in IE9 but most of costumers use IE8 the reason is that IE8 doesn't support file API is there any way to make IE8 upgrade or some patches in code behind i mean that check if the browser is IE and not support file API call a function which upgrades IE8 to IE9 automatically. i don't want to ask user to do it in message i want to do it programmatic !! even if it is possible install a special patch that is required for file API because customers thought it is a bug in my application and their computer knowledge is low what am i supposed to do with this? i also use Async File Upload Ajax Control But it post the file to server any way with ajax solution and http handler but java scripts do it all in client browser!!! following script checks the browser supports API or not <script> if (window.File && window.FileReader && window.FileList && window.Blob) document.write("<b>File API supported.</b>"); else document.write('<i>File API not supported by this browser.</i>'); </script> following scripts do the read and Load Image function readfile(e1) { var filename = e1.target.files[0]; var fr = new FileReader(); fr.onload = readerHandler; fr.readAsText(filename); } HTML code: <input type="file" id="getimage"> <fieldset><legend>Your image here</legend> <div id="imgstore"></div> </fieldset> JavaScript code: <script> function imageHandler(e2) { var store = document.getElementById('imgstore'); store.innerHTML='<img src="' + e2.target.result +'">'; } function loadimage(e1) { var filename = e1.target.files[0]; var fr = new FileReader(); fr.onload = imageHandler; fr.readAsDataURL(filename); } window.onload=function() { var x = document.getElementById("filebrowsed"); x.addEventListener('change', readfile, false); var y = document.getElementById("getimage"); y.addEventListener('change', loadimage, false); } </script>

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  • glGetActiveAttrib on Android NDK

    - by user408952
    In my code-base I need to link the vertex declarations from a mesh to the attributes of a shader. To do this I retrieve all the attribute names after linking the shader. I use the following code (with some added debug info since it's not really working): int shaders[] = { m_ps, m_vs }; if(linkProgram(shaders, 2)) { ASSERT(glIsProgram(m_program) == GL_TRUE, "program is invalid"); int attrCount = 0; GL_CHECKED(glGetProgramiv(m_program, GL_ACTIVE_ATTRIBUTES, &attrCount)); int maxAttrLength = 0; GL_CHECKED(glGetProgramiv(m_program, GL_ACTIVE_ATTRIBUTE_MAX_LENGTH, &maxAttrLength)); LOG_INFO("shader", "got %d attributes for '%s' (%d) (maxlen: %d)", attrCount, name, m_program, maxAttrLength); m_attrs.reserve(attrCount); GLsizei attrLength = -1; GLint attrSize = -1; GLenum attrType = 0; char tmp[256]; for(int i = 0; i < attrCount; i++) { tmp[0] = 0; GL_CHECKED(glGetActiveAttrib(m_program, GLuint(i), sizeof(tmp), &attrLength, &attrSize, &attrType, tmp)); LOG_INFO("shader", "%d: %d %d '%s'", i, attrLength, attrSize, tmp); m_attrs.append(String(tmp, attrLength)); } } GL_CHECKED is a macro that calls the function and calls glGetError() to see if something went wrong. This code works perfectly on Windows 7 using ANGLE and gives this this output: info:shader: got 2 attributes for 'static/simplecolor.glsl' (3) (maxlen: 11) info:shader: 0: 7 1 'a_Color' info:shader: 1: 10 1 'a_Position' But on my Nexus 7 (1st gen) I get the following (the errors are the output from the GL_CHECKED macro): I/testgame:shader(30865): got 2 attributes for 'static/simplecolor.glsl' (3) (maxlen: 11) E/testgame:gl(30865): 'glGetActiveAttrib(m_program, GLuint(i), sizeof(tmp), &attrLength, &attrSize, &attrType, tmp)' failed: INVALID_VALUE [jni/src/../../../../src/Game/Asset/ShaderAsset.cpp:50] I/testgame:shader(30865): 0: -1 -1 '' E/testgame:gl(30865): 'glGetActiveAttrib(m_program, GLuint(i), sizeof(tmp), &attrLength, &attrSize, &attrType, tmp)' failed: INVALID_VALUE [jni/src/../../../../src/Game/Asset/ShaderAsset.cpp:50] I/testgame:shader(30865): 1: -1 -1 '' I.e. the call to glGetActiveAttrib gives me an INVALID_VALUE. The opengl docs says this about the possible errors: GL_INVALID_VALUE is generated if program is not a value generated by OpenGL. This is not the case, I added an ASSERT to make sure glIsProgram(m_program) == GL_TRUE, and it doesn't trigger. GL_INVALID_OPERATION is generated if program is not a program object. Different error. GL_INVALID_VALUE is generated if index is greater than or equal to the number of active attribute variables in program. i is 0 and 1, and the number of active attribute variables are 2, so this isn't the case. GL_INVALID_VALUE is generated if bufSize is less than 0. Well, it's not zero, it's 256. Does anyone have an idea what's causing this? Am I just lucky that it works in ANGLE, or is the nvidia tegra driver wrong?

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  • Masking OpenGL texture by a pattern

    - by user1304844
    Tiled terrain. User wants to build a structure. He presses build and for each tile there is an "allow" or "disallow" tile sprite added to the scene. FPS drops right away, since there are 600+ tiles added to the screen. Since map equals screen, there is no scrolling. I came to an idea to make an allow grid covering the whole map and mask the disallow fields. Approach 1: Create allow and disallow grid textures. Draw a polygon on screen. Pass both textures to the fragment shader. Determine the position inside the polygon and use color from allowTexture if the fragment belongs to the allow field, disallow otherwise Problem: How do I know if I'm on the field that isn't allowed if I cannot pass the matrix representing the map (enum FieldStatus[][] (Allow / Disallow)) to the shader? Therefore, inside the shader I don't know which fragments should be masked. Approach 2: Create allow texture. Create an empty texture buffer same size as the allow texture Memset the pixels of the empty texture to desired color for each pixel that doesn't allow building. Draw a polygon on screen. Pass both textures to the fragment shader. Use texture2 color if alpha 0, texture1 color otherwise. Problem: I'm not sure what is the right way to manipulate pixels on a texture. Do I just make a buffer with width*height*4 size and memcpy the color[] to desired coordinates or is there anything else to it? Would I have to call glTexImage2D after every change to the texture? Another problem with this approach is that it takes a lot more work to get a prettier effect since I'm manipulating the color pixels instead of just masking two textures. varying vec2 TexCoordOut; uniform sampler2D Texture1; uniform sampler2D Texture2; void main(void){ vec4 allowColor = texture2D(Texture1, TexCoordOut); vec4 disallowColor = texture2D(Texture2, TexCoordOut); if(disallowColor.a > 0){ gl_FragColor= disallowColor; }else{ gl_FragColor= allowColor; }} I'm working with OpenGL on Windows. Any other suggestion is welcome.

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  • SOASuite 11.1.1.4 : Error Logging into BPM11g Composer?

    - by angelo.santagata
    Hey all, I’ve just installed SOA Suite 11.1.1.4 and noticed a few funnies which people might hit, thankfully each of them have an easy solution.   1. Some applications are installed but dont appear to work? If when you install SOASuite you may notice that the following applications dont appear to work, however they do appear as deployments in Weblogic Server Console e.g.  SOA Composer (composer), FMW Welcome Page Application (11.1.0.0.0) and some of the adaptors. If they appear in the deployments list state as “installed” and not Active, then its likely that they haven't been targeted to a specific server.   The solution is to target the application the desired managed server , e.g. AdminServer in a development environment. This is done by selecting the application, tab “Targets”, select all components, Button[change Targets] and select the appropriate server. This change can be done without restarting the Weblogic Server 2. You might find that when you try to log into the BPM Composer at http://machine:7001/bpm/composer , the login screen will appear but you cant log in. The error log might mention the following   The solution to this is two fold, a) When creating the domain, avoid using 127.0.0.1 as the Listener address, or “Any Addresses”, if this is a development machine create an alias in your /etc/hosts file and then use this alias in the domain creation wizard. e.g.   my host file contains an entry     mypc     127.0.0.1   And in the Fusion middleware Configuration wizard   Twill then work!   if it still doesnt you can try setting the ServerURL attribute to http://mypc in the SoaInfraMBean instead of blank. This is accomplished by using Enterprise Manager. Use the System MBean Browser to navigate to Application Defined MBeans->oracle.as.soainfra.config->[ server]->SoaInfraConfig->soa-infra. Then changing the value of 'ServerURL' to http://mypc   Failing that give support a call….

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  • It's All In The Cloud

    - by Natalia Rachelson
    People turned out in droves for Steve Miranda's Apps Cloud General Session. Steve, as engaging as ever, covered our Apps strategy in the cloud and reinforced that Oracle has a complete set of cloud services including: •    Human Capital Management•    Talent Management•    Sales and Marketing•    Customer Service and Support•    Financial Management•    Procurement, Sourcing, and Inventory•    Project Portfolio Management•    Governance, Risk, and Compliance... all delivered on top of the Social, Platform, and Common Infrastructure.Steve talked about Fusion being the centerpiece of our Cloud Services. The fact that Fusion is 100 percent standards based is a big, big deal! In addition, our ERP Cloud Service is the most complete cloud service on the market. And email marketing is dead -- social marketing is where the action is. It's also where Oracle is investing heavily from a Sales & Marketing Cloud perspective. Steve covered the strategic acquisitions Oracle has made to enhance our organic Cloud offering. Specifically, Oracle bought RightNow to make our Customer Service and Support Cloud service complete. We also bought Taleo to add Recruiting and Learning capabilities to our Talent Management Cloud. Steve talked about our customers and how they are benefiting from the use of a variety of our Cloud Services. Red Robin is driving lower labor and food costs with Oracle ERP Cloud Service. He used Elizabeth Arden as the profile customer for HCM and Talent Management Service, UBS for HCM and Talent Management Service, and Brocade for Talent Management. All these customers are benefiting from a comprehensive and fully integrated HR platform that aligns compensation with performance and enhances workforce motivation and retention. At the same time, Hitachi Data Systems is using Oracle Taleo Performance Management Cloud to recruit the right competencies, pinpoint areas of improvement, and develop and monitor employee goals to support the global account organization. KLM and Overstock.com are gaining the benefits of Oracle's Customer Service and Support Service from RightNow by better engaging and serving customer needs online and through call centers. And last but not least, Graco and Key Energy are leveraging mobility features and sales forecasting and territory management capabilities within the Oracle Sales and Marketing Service. They expect to gain better visibility to sales information and drive more efficient sales campaigns and empower their sales force with data they need to make sales. Overall, Oracle Apps Cloud Services are enjoying a significant momentum in the marketplace. Steve projected an air of confidence and enthusiasm highlighting Oracle's latest successes with Cloud services.

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  • RIM's current BB7 developer toolset is a joke

    - by mbrit
    tl;dr - RIM's current developer toolset is not fit for purpose.Background to this is that I'm currently working on a PhoneGap/Cordova project for a client that has to run on BlackBerry. The tooling is so ridiculous to use that even though I had a gentle dig at them in a Guardian piece it's worth having a more full-on attack.At the moment, RIM's pitch is that apps are built for the current BBOS7 devices using WebWorks. This is an HTML-based toolset. Essentially a browser is spun up in a native app container and your app is powered by JavaScript. Specific JavaScript libraries exist that thunk down to native capabilities no the device. I happen to use PhoneCap/Cordova in combination with this.The tooling is non-existent. I'm using TextMate, Ant, and Terminal to develop the app. There's no "console.log" output, and no debugging. The only way to instrument the app is to put "alert" calls in your code.Apart from the fact that that's *not* fine in 2012, how about this… every time you deploy a new app to the device, the device has to reboot. This process takes six minutes on a relatively modern BlackBerry device. How about this as well - in order to get a file into the package it has to be signed. My small app over here has 100 different files (75 or so generated). Signing doesn't happen locally, it happens on RIM's servers in Waterloo. Thus whenever you deploy the app you have this utility have to call RIM's servers 100 times. More to the point, sometimes during the day these servers have "micro-downtime" moments where they're unreachable for five or ten minutes, normally two or three times a day. Oh yes, you'll also get an email sent to you per signing on success or failure. 100 inbound emails, per deployment.(I started this post at the beginning of one of these cycles, by the way. That's how long it takes to build and deploy *once*. By the way, the change I made didn't work.)To clarify:* Change the script,* Build it using Ant,* Ant will spin up a Java app that talks to RIM's servers to sign it.* Receive 100 emails, assuming the server is up.* App deployed - takes about 30 seconds.* BlackBerry device restarts - takes about six minutes.* Find and open the app. Go through security prompts.* Test the app, with no "console.log" output and no debugger."Why not use the simulator?" I hear you ask. Well, apart from the fact that the simulator refused to reach any network service over HTTPS that I happen to own? (Some people suggest changing DNS settings for this known issue.) Admittedly, the simulator does show you console.log, but you still have the "six minute" restart issue on the simulator.Developers will understand this problem. Breaking concentration for six-plus minutes every time you want to deploy an app turns developing into a nightmare. Combining that with no worthy debugging tools turns the toolset into a joke.

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  • Rails - How to use modal form to add object in one model, then reflect that change on main page?

    - by Jim
    I'm working on a Rails app and I've come across a situation where I'm unsure of the cleanest way to proceed. I posted a question on SO with code samples and such - it has received no answers, and the more I think about the problem, the more I think I might be approaching this the wrong way. (See the SO question at http://stackoverflow.com/questions/9521319/how-to-reference-form-when-rendering-partial-from-js-erb-file) So, in more of a generic architecture type question: Right now I have a form where a user can add a new recipe. The form also allows the user to select ingredients (it uses a collection_select which contains Ingredient.all). The catch is - I'd like the user to be able to add a new ingredient on the fly, without leaving the recipe form. Using a hidden div and some jQuery/AJAX, I have a link the user can click to popup a modal form containing ingredients/new.html.erb which is a simple form. When that form is submitted, I call ingredients/create.js.erb to validate the ingredient was saved and hide the modal div. Now I am back to my recipe form, but my collection_select hasn't updated. It seems I have a few choices here: try and re-render the collection_select portion of the form so it grabs a new list of ingredients. This was the method I was attempting when I wrote the SO question. The problem I run into is the partial I use for the collection_select needs the parent form passed in, and when I try and render from the JS file I don't know how to pass it the form object. Reload the recipe form. This works (the collection_select now contains the new ingredient), but the user loses any progress they made on the recipe form. I would need a way to persist the form data - I thought about manually passing the values back and forth, but that is sloppy and there has to be a better way... Try and manually insert the tags using jQuery - this would be simple, but because I'm allowing for multiple ingredients to be added, I can't be certain what ID to target. Now, I can't be the only person to have this issue - so is there an easier way I'm missing? I like option 2 above, but I don't know if there's an easy way to grab the entire params hash as if I had submitted the main recipes form. Hopefully someone can point me in the right direction so I can find an answer to this... If this doesn't make any sense at all, let me know - I can post code samples if you want, but most of the pertinent code is up on the SO question. Thanks!

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  • Best Creational Pattern for loggers in a multi-threaded system?

    - by Dipan Mehta
    This is a follow up question on my past questions : Concurrency pattern of logger in multithreaded application As suggested by others, I am putting this question separately. As the learning from the last question. In a multi-threaded environment, the logger should be made thread safe and probably asynchronous (where in messages are queued while a background thread does writing releasing the requesting object thread). The logger could be signleton or it can be a per-group logger which is a generalization of the above. Now, the question that arise is how does logger should be assigned to the object? There are two options I can think of: 1. Object requesting for the logger: Should each of the object call some global API such as get_logger()? Such an API returns "the" singleton or the group logger. However, I feel this involves assumption about the Application environment to implement the logger -which I think is some kind of coupling. If the same object needs to be used by other application - this new application also need to implement such a method. 2. Assign logger through some known API The other alternative approach is to create a kind of virtual class which is implemented by application based on App's own structure and assign the object sometime in the constructor. This is more generalized method. Unfortunately, when there are so many objects - and rather a tree of objects passing on the logger objects to each level is quite messy. My question is there a better way to do this? If you need to pick any one of the above, which approach is would you pick and why? Other questions remain open about how to configure them: How do objects' names or ID are assigned so that will be used for printing on the log messages (as the module names) How do these objects find the appropriate properties (such as log levels, and other such parameters) In the first approach, the central API needs to deal with all this varieties. In the second approach - there needs to be additional work. Hence, I want to understand from the real experience of people, as to how to write logger effectively in such an environment.

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  • How to force a clock update using ntp?

    - by ysap
    I am running Ubuntu on an ARM based embedded system that lacks a battery backed RTC. The wake-up time is somewhere during 1970. Thus, I use the NTP service to update the time to the current time. I added the following line to /etc/rc.local file: sudo ntpdate -s time.nist.gov However, after startup, it still takes a couple of minutes until the time is updated, during which period I cannot work effectively with tar and make. How can I force a clock update at any given time? UPDATE 1: The following (thanks to Eric and Stephan) works fine from command line, but fails to update the clock when put in /etc/rc.local: $ date ; sudo service ntp stop ; sudo ntpdate -s time.nist.gov ; sudo service ntp start ; date Thu Jan 1 00:00:58 UTC 1970 * Stopping NTP server ntpd [ OK ] * Starting NTP server [ OK ] Thu Feb 14 18:52:21 UTC 2013 What am I doing wrong? UPDATE 2: I tried following the few suggestions that came in response to the 1st update, but nothing seems to actually do the job as required. Here's what I tried: Replace the server to us.pool.ntp.org Use explicit paths to the programs Remove the ntp service altogether and leave just sudo ntpdate ... in rc.local Remove the sudo from the above command in rc.local Using the above, the machine still starts at 1970. However, when doing this from command line once logged in (via ssh), the clock gets updated as soon as I invoke ntpdate. Last thing I did was to remove that from rc.local and place a call to ntpdate in my .bashrc file. This does update the clock as expected, and I get the true current time once the command prompt is available. However, this means that if the machine is turned on and no user is logged in, then the time never gets updates. I can, of course, reinstall the ntp service so at least the clock is updated within a few minutes from startup, but then we're back at square 1. So, is there a reason why placing the ntpdate command in rc.local does not perform the required task, while doing so in .bashrc works fine?

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  • How to suggest using an ORM instead of stored procedures?

    - by Wayne M
    I work at a company that only uses stored procedures for all data access, which makes it very annoying to keep our local databases in sync as every commit we have to run new procs. I have used some basic ORMs in the past and I find the experience much better and cleaner. I'd like to suggest to the development manager and rest of the team that we look into using an ORM Of some kind for future development (the rest of the team are only familiar with stored procedures and have never used anything else). The current architecture is .NET 3.5 written like .NET 1.1, with "god classes" that use a strange implementation of ActiveRecord and return untyped DataSets which are looped over in code-behind files - the classes work something like this: class Foo { public bool LoadFoo() { bool blnResult = false; if (this.FooID == 0) { throw new Exception("FooID must be set before calling this method."); } DataSet ds = // ... call to Sproc if (ds.Tables[0].Rows.Count > 0) { foo.FooName = ds.Tables[0].Rows[0]["FooName"].ToString(); // other properties set blnResult = true; } return blnResult; } } // Consumer Foo foo = new Foo(); foo.FooID = 1234; foo.LoadFoo(); // do stuff with foo... There is pretty much no application of any design patterns. There are no tests whatsoever (nobody else knows how to write unit tests, and testing is done through manually loading up the website and poking around). Looking through our database we have: 199 tables, 13 views, a whopping 926 stored procedures and 93 functions. About 30 or so tables are used for batch jobs or external things, the remainder are used in our core application. Is it even worth pursuing a different approach in this scenario? I'm talking about moving forward only since we aren't allowed to refactor the existing code since "it works" so we cannot change the existing classes to use an ORM, but I don't know how often we add brand new modules instead of adding to/fixing current modules so I'm not sure if an ORM is the right approach (too much invested in stored procedures and DataSets). If it is the right choice, how should I present the case for using one? Off the top of my head the only benefits I can think of is having cleaner code (although it might not be, since the current architecture isn't built with ORMs in mind so we would basically be jury-rigging ORMs on to future modules but the old ones would still be using the DataSets) and less hassle to have to remember what procedure scripts have been run and which need to be run, etc. but that's it, and I don't know how compelling an argument that would be. Maintainability is another concern but one that nobody except me seems to be concerned about.

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  • Good Customer Service Example

    - by MightyZot
    Here’s another good customer service example for you! My wife purchased a Galaxy last week and she loves the phone.  She asked me to add it to our AT&T Microcell last night. I purchased the AT&T Microcell a couple of years ago, because cell signal out where I live sucks! Since microcells are managed on the AT&T web site, I went to the site and tried to sign in. Naturally, having not managed that microcell in a couple of years…and much to my chagrin…I discovered that I didn’t know my password OR my user ID. So, I decided to call and see if I could get my account reset that late in the day (we’re talking last night, so it was well after 7pm.) I called the technical support line, touched the appropriate numbers to navigate to microcell support, turned on my speaker phone, and prepared for the long wait. After about 45 seconds I was delighted to hear “Jeffrey” break in and ask what he could help me with. I explained that I have not managed my microcell for some time and had forgotten the user name and password.  “No problem”, he replied, and he asked me for the line I used to register the microcell. After confirming the last four digits of my IMEI number, he asked me for my wife’s number. I gave him my wife’s number and he said, “I’ve taken care of it Mr Pope. Just have her reboot her phone and you should see your microcell.” We rebooted her phone, it connected to the microcell, and voila, she was online! “Is there anything else I can help you with while I’ve got you on the line”, he said. “Nope”, I replied. “Ok, have a great night.” What made this a great customer service experience for me was that “Jeffrey” didn’t stop at giving me my user account and password, which I would probably forget anyway after setting up my wife’s new phone. Instead, he solved the real problem for me – adding my wife’s new phone to my microcell. Great job Jeffrey!

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  • WebCenter Customer Spotlight: American Home Mortgage

    - by Michelle Kimihira
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary American Home Mortgage Servicing Inc. (AHMSI) is a 3,000 employee company based in Coppell, Texas and provides services to homeowners and loan investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans. AHMSI implemented a public-facing secure Web portal using Oracle WebCenter Suite to help investors make informed decisions more quickly and automated much of the investor approval process AHMSI reduced the time needed to process loan modification from approximately 30 days to one week.  UsingOracle WebCenter Content AHMSI can now share strategic & sensitive content in compliance with the various governance regulations.  Company OverviewAmerican Home Mortgage Servicing Inc. provides services to homeowners and loan investors. Whether a borrower holds a traditional, Alt-A, payment option, or subprime loan, the company's highly trained experts are committed to providing high levels of service as they work to address each customer's needs. AHMSI also carefully manages the loan portfolios of investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans.  Challenges AHMSI’s biggest challenge was to improve security by minimizing the use of e-mail and FTP sites to share sensitive mortgage loan data with third parties, including estate investors.  Solutions AHMSI implemented Oracle WebCenter Suite to deploy a public-facing Web portal, enabling authorized external users to view content stored on the content server and Oracle WebCenter Content  to create a secure storage area for daily, weekly, and monthly reports. They leveraged the standard group spaces in Oracle WebCenter Portal to enable business users to collaborate more effectively.  Results By automating much of the investor approval process, they reduced the time needed to process loan modifications from approximately 30 days to one week and greatly minimized the use of e-mail and FTP sites to share information. Investors can now view supporting materials including real-time loan information and call center data to help them make more informed decisions more quickly.  The implemented solution complies with various government regulations in dealings with real estate investors.  “To maintain our commitment to providing customers with the highest possible levels of services while creating a competitive advantage for our business, we needed to be able to share strategic and sensitive content in a safe and secure manner. With Oracle WebCenter, we have a flexible and modern user experience platform that allows us to securely, reliably and efficiently manage our portfolio of sensitive data and share it with our business partners. This not only helps ensure compliance with various government regulations, it accelerates processes and supports more informed decision making.” Vince Holt, Manager, Application Management, American Home Mortgage Servicing, Inc.  Additional Information AHMSI Customer Snapshot  Oracle WebCenter Suite Oracle WebCenter Content Oracle WebCenter Portal Oracle Fusion Middleware

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  • As a tooling/automation developer, can I be making better use of OOP?

    - by Tom Pickles
    My time as a developer (~8 yrs) has been spent creating tooling/automation of one sort or another. The tools I develop usually interface with one or more API's. These API's could be win32, WMI, VMWare, a help-desk application, LDAP, you get the picture. The apps I develop could be just to pull back data and store/report. It could be to provision groups of VM's to create live like mock environments, update a trouble ticket etc. I've been developing in .Net and I'm currently reading into design patterns and trying to think about how I can improve my skills to make better use of and increase my understanding of OOP. For example, I've never used an interface of my own making in anger (which is probably not a good thing), because I honestly cannot identify where using one would benefit later on when modifying my code. My classes are usually very specific and I don't create similar classes with similar properties/methods which could use a common interface (like perhaps a car dealership or shop application might). I generally use an n-tier approach to my apps, having a presentation layer, a business logic/manager layer which interfaces with layer(s) that make calls to the API's I'm working with. My business entities are always just method-less container objects, which I populate with data and pass back and forth between my API interfacing layer using static methods to proxy/validate between the front and the back end. My code by nature of my work, has few common components, at least from what I can see. So I'm struggling to see how I can better make use of OOP design and perhaps reusable patterns. Am I right to be concerned that I could be being smarter about how I work, or is what I'm doing now right for my line of work? Or, am I missing something fundamental in OOP? EDIT: Here is some basic code to show how my mgr and api facing layers work. I use static classes as they do not persist any data, only facilitate moving it between layers. public static class MgrClass { public static bool PowerOnVM(string VMName) { // Perform logic to validate or apply biz logic // call APIClass to do the work return APIClass.PowerOnVM(VMName); } } public static class APIClass { public static bool PowerOnVM(string VMName) { // Calls to 3rd party API to power on a virtual machine // returns true or false if was successful for example } }

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  • Using INotifyPropertyChanged in background threads

    - by digitaldias
    Following up on a previous blog post where I exemplify databinding to objects, a reader was having some trouble with getting the UI to update. Here’s the rough UI: The idea is, when pressing Start, a background worker process starts ticking at the specified interval, then proceeds to increment the databound Elapsed value. The problem is that event propagation is limeted to current thread, meaning, you fire an event in one thread, then other threads of the same application will not catch it. The Code behind So, somewhere in my ViewModel, I have a corresponding bethod Start that initiates a background worker, for example: public void Start( ) { BackgroundWorker backgroundWorker = new BackgroundWorker( ); backgroundWorker.DoWork += IncrementTimerValue; backgroundWorker.RunWorkerAsync( ); } protected void IncrementTimerValue( object sender, DoWorkEventArgs e ) { do { if( this.ElapsedMs == 100 ) this.ElapsedMs = 0; else this.ElapsedMs++; }while( true ); } Assuming that there is a property: public int ElapsedMs { get { return _elapsedMs; } set { if( _elapsedMs == value ) return; _elapsedMs = value; NotifyThatPropertyChanged( "ElapsedMs" ); } } The above code will not work. If you step into this code in debug, you will find that INotifyPropertyChanged is called, but it does so in a different thread, and thus the UI never catches it, and does not update. One solution Knowing that the background thread updates the ElapsedMs member gives me a chance to activate BackgroundWorker class’ progress reporting mechanism to simply alert the main thread that something has happened, and that it is probably a good idea to refresh the ElapsedMs binding. public void Start( ) { BackgroundWorker backgroundWorker = new BackgroundWorker( ); backgroundWorker.DoWork += IncrementTimerValue; // Listen for progress report events backgroundWorker.WorkerReportsProgress = true; // Tell the UI that ElapsedMs needs to update backgroundWorker.RunWorkerCompleted += ( sender, e ) => { NotifyThatPropertyChanged( "ElapsedMs" ) }; backgroundWorker.RunWorkerAsync( ); } protected void IncrementTimerValue( object sender, DoWorkEventArgs e ) { do { if( this.ElapsedMs == 100 ) this.ElapsedMs = 0; else this.ElapsedMs++; // report any progress ( sender as BackgroundWorker ).ReportProgress( 0 ); }while( true ); } What happens above now is that I’ve used the BackgroundWorker cross thread mechanism to alert me of when it is ok for the UI to update it’s ElapsedMs field. Because the property itself is being updated in a different thread, I’m removing the NotifyThatPropertyChanged call from it’s Set method, and moving that responsability to the anonymous method that I created in the Start method. This is one way of solving the issue of having a background thread update your UI. I would be happy to hear of other cross-threading mechanisms for working in a MCP/MVC/MVVM pattern.

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  • Customer Experience and BPM – From Efficiency to Engagement

    - by Ajay Khanna
    Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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  • 6 Ways to Modernize Your Customer Experience

    - by Mike Stiles
    If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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  • Indefinite loops where the first time is different

    - by George T
    This isn't a serious problem or anything someone has asked me to do, just a seemingly simple thing that I came up with as a mental exercise but has stumped me and which I feel that I should know the answer to already. There may be a duplicate but I didn't manage to find one. Suppose that someone asked you to write a piece of code that asks the user to enter a number and, every time the number they entered is not zero, says "Error" and asks again. When they enter zero it stops. In other words, the code keeps asking for a number and repeats until zero is entered. In each iteration except the first one it also prints "Error". The simplest way I can think of to do that would be something like the folloing pseudocode: int number = 0; do { if(number != 0) { print("Error"); } print("Enter number"); number = getInput(); }while(number != 0); While that does what it's supposed to, I personally don't like that there's repeating code (you test number != 0 twice) -something that should generally be avoided. One way to avoid this would be something like this: int number = 0; while(true) { print("Enter number"); number = getInput(); if(number == 0) { break; } else { print("Error"); } } But what I don't like in this one is "while(true)", another thing to avoid. The only other way I can think of includes one more thing to avoid: labels and gotos: int number = 0; goto question; error: print("Error"); question: print("Enter number"); number = getInput(); if(number != 0) { goto error; } Another solution would be to have an extra variable to test whether you should say "Error" or not but this is wasted memory. Is there a way to do this without doing something that's generally thought of as a bad practice (repeating code, a theoretically endless loop or the use of goto)? I understand that something like this would never be complex enough that the first way would be a problem (you'd generally call a function to validate input) but I'm curious to know if there's a way I haven't thought of.

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  • Zenoss Setup for Windows Servers

    - by Jay Fox
    Recently I was saddled with standing up Zenoss for our enterprise.  We're running about 1200 servers, so manually touching each box was not an option.  We use LANDesk for a lot of automated installs and patching - more about that later.The steps below may not necessarily have to be completed in this order - it's just the way I did it.STEP ONE:Setup a standard AD user.  We want to do this so there's minimal security exposure.  Call the account what ever you want "domain/zenoss" for our examples.***********************************************************STEP TWO:Make the following local groups accessible by your zenoss account.Distributed COM UsersPerformance Monitor UsersEvent Log Readers (which doesn't exist on pre-2008 machines)Here's the Powershell script I used to setup access to these local groups:# Created to add Active Directory account to local groups# Must be run from elevated prompt, with permissions on the remote machine(s).# Create txt file should contain the names of the machines that need the account added, one per line.# Script will process machines line by line.foreach($i in (gc c:\tmp\computers.txt)){# Add the user to the first group$objUser=[ADSI]("WinNT://domain/zenoss")$objGroup=[ADSI]("WinNT://$i/Distributed COM Users")$objGroup.PSBase.Invoke("Add",$objUser.PSBase.Path)# Add the user to the second group$objUser=[ADSI]("WinNT://domain/zenoss")$objGroup=[ADSI]("WinNT://$i/Performance Monitor Users")$objGroup.PSBase.Invoke("Add",$objUser.PSBase.Path)# Add the user to the third group - Group doesn't exist on < Server 2008#$objUser=[ADSI]("WinNT://domain/zenoss")#$objGroup=[ADSI]("WinNT://$i/Event Log Readers")#$objGroup.PSBase.Invoke("Add",$objUser.PSBase.Path)}**********************************************************STEP THREE:Setup security on the machines namespace so our domain/zenoss account can access itThe default namespace for zenoss is:  root/cimv2Here's the Powershell script:#Grant account defined below (line 11) access to WMI Namespace#Has to be run as account with permissions on remote machinefunction get-sid{Param ($DSIdentity)$ID = new-object System.Security.Principal.NTAccount($DSIdentity)return $ID.Translate( [System.Security.Principal.SecurityIdentifier] ).toString()}$sid = get-sid "domain\zenoss"$SDDL = "A;;CCWP;;;$sid" $DCOMSDDL = "A;;CCDCRP;;;$sid"$computers = Get-Content "c:\tmp\computers.txt"foreach ($strcomputer in $computers){    $Reg = [WMIClass]"\\$strcomputer\root\default:StdRegProv"    $DCOM = $Reg.GetBinaryValue(2147483650,"software\microsoft\ole","MachineLaunchRestriction").uValue    $security = Get-WmiObject -ComputerName $strcomputer -Namespace root/cimv2 -Class __SystemSecurity    $converter = new-object system.management.ManagementClass Win32_SecurityDescriptorHelper    $binarySD = @($null)    $result = $security.PsBase.InvokeMethod("GetSD",$binarySD)    $outsddl = $converter.BinarySDToSDDL($binarySD[0])    $outDCOMSDDL = $converter.BinarySDToSDDL($DCOM)    $newSDDL = $outsddl.SDDL += "(" + $SDDL + ")"    $newDCOMSDDL = $outDCOMSDDL.SDDL += "(" + $DCOMSDDL + ")"    $WMIbinarySD = $converter.SDDLToBinarySD($newSDDL)    $WMIconvertedPermissions = ,$WMIbinarySD.BinarySD    $DCOMbinarySD = $converter.SDDLToBinarySD($newDCOMSDDL)    $DCOMconvertedPermissions = ,$DCOMbinarySD.BinarySD    $result = $security.PsBase.InvokeMethod("SetSD",$WMIconvertedPermissions)     $result = $Reg.SetBinaryValue(2147483650,"software\microsoft\ole","MachineLaunchRestriction", $DCOMbinarySD.binarySD)}***********************************************************STEP FOUR:Get the SID for our zenoss account.Powershell#Provide AD User get SID$objUser = New-Object System.Security.Principal.NTAccount("domain", "zenoss") $strSID = $objUser.Translate([System.Security.Principal.SecurityIdentifier]) $strSID.Value******************************************************************STEP FIVE:Modify the Service Control Manager to allow access to the zenoss AD account.This command can be run from an elevated command line, or through Powershellsc sdset scmanager "D:(A;;CC;;;AU)(A;;CCLCRPRC;;;IU)(A;;CCLCRPRC;;;SU)(A;;CCLCRPWPRC;;;SY)(A;;KA;;;BA)(A;;CCLCRPRC;;;PUT_YOUR_SID_HERE_FROM STEP_FOUR)S:(AU;FA;KA;;;WD)(AU;OIIOFA;GA;;;WD)"******************************************************************In step two the script plows through a txt file that processes each computer listed on each line.  For the other scripts I ran them on each machine using LANDesk.  You can probably edit those scripts to process a text file as well.That's what got me off the ground monitoring the machines using Zenoss.  Hopefully this is helpful for you.  Watch the line breaks when copy the scripts.

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