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• pptpd-logwtmp.so config wrong ip address

  - by rgc

  i have setup a pptp vpn on ubuntu 10.04, and i config local ip address , remote ip address as following: local IP address 10.0.30.100 remote IP address 192.168.13.100 after i use windows to connect to vpn server in windows , i only could send packets, can not receive any packets. i also check the pptp log in ubuntu server, and find this strange thing rcvd [IPCP ConfAck id=0x1 <compress VJ 0f 01> <addr 10.0.30.100>] rcvd [IPCP ConfReq id=0x2 <compress VJ 0f 01> <addr 192.168.13.100> <ms-dns1 202.119.32.6> <ms-dns2 202.119.32.12>] sent [IPCP ConfAck id=0x2 <compress VJ 0f 01> <addr 192.168.13.100> <ms-dns1 202.119.32.6> <ms-dns2 202.119.32.12>] Cannot determine ethernet address for proxy ARP local IP address 10.0.30.100 remote IP address 192.168.13.100 pptpd-logwtmp.so ip-up ppp0 **172.25.146.174** i did not set 172.25.146.174, it should be 192.168.13.100, can anyone tell me what should i do to fix this problem?

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• Multi-WAN bonding across different media

  - by Tom O'Connor

  I've recently been thinking again about a product that Viprinet provide, basically they've got a pair of routers, one that lives in a datacentre, Their VPN Multichannel Hub and the on-site hardware, their VPN multichannel routers They've also got a bunch of interface cards (like HWICs) for 3G, UMTS, Ethernet, ADSL and ISDN adapters. Their main spiel seems to be bonding across different media. It's something that I'd really like to use for a couple of projects, but their pricing is really quite extreme, the hub is about 1-2k, the routers are 2-6k, and the interface modules are 200-600 each. So, what I'd like to know is, is it possible with a couple of stock Cisco routers, 28xx or 18xx series, to do something similar, and basically connect a bunch of different WAN ports, but have it all presented neatly as one channel back to the internet, with seamless (or nearly) failover if one of the WAN interfaces should fail. Basically, If i got 3x 3G to ethernet modems, and each on a different network, I'd like to be able to loadbalance/bond across all of them, without having to pay Viprinet for the privilege. Does anyone know how I'd go about configuring something for myself, based around standard protocols (or vendor specific ones), but without actually having to buy the Viprinet hardware?

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• I want to use OpenVPN to access the web and email from China. How?

  - by gaoshan88

  My question: How do I use my already existing OpenVPN setup to enable secure, remote web surfing and email checking from open wireless hotspots? Some long winded details: I am running Ubuntu and have OpenVPN up and working fine as a server. My client machine connects fine as well. However, that just gets me a secure connection to my home network. What I want is to be able to access my VPN server and surf the web or check email securely from anywhere with an open wireless connection. I am frequently in China and having secure, unblocked access would be a boon (especially since I like to work from tea houses and coffee shops and I've already had a password sniffed and hacked once). I already know how to tunnel over SSH via a SOCKS proxy using something like: ssh -ND 8887 -p 22 [email protected] but since I have OpenVPN I figure why not try it? So... what are the steps involved in making it so I can connect to my VPN and the surf and check mail to my hearts content (slowly to be sure but at least it wold be secure). Thx!

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• Mangling traffic from a Mikrotik Router

  - by TiernanO

  I have a MikroTik powered Router in the house with a couple of internet connections (2 200/10Mb Cable modems and a 100/20Mb VDSL Line). I am using Mangle rules to set routing marks and NAT rules to do some load balancing, and everything seems to be going grand... But it only works for traffic from outside the router... Let me explain: I have 4 GigE ports on the machine, WAN1,2 and 3, and a LAN port named LAN1. All traffic from LAN1 is getting mangled (as it should be) but traffic from the load router itself (proxy traffic, IPv6 tunnels, VPN connections) are not being mangled. They get the first route to 0.0.0.0/0, which in my case is WAN2, and stick with it. So, how do I get traffic from the local router to be mangled? Originally it was proxy traffic that caused the problem, but now with IPv6 and VPN, they are more important to be mangled... last time i enabled IPv6 traffic, all traffic only went though WAN2, and the rest where unused... Any ideas?

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• network routing between mac & virtual XP

  - by Kevin

  Hi - I have a max laptop running XP inside VirtualBox. The network is setup to be a "Bridged Adapter" so that the IPs for both the host & guest OS's are assigned by my wireless routed. My guest XP has Nortel VPN connecting to corporate lan. When this is connected, I want to allow my host Mac OS to access the corporate network. But I'm struggling. Without Nortel VPN running, I can change routing on the mac so all traffic is sent via the guest XP - this works. But once I activate the VPN, this no longer works. If I try to change the routing on mac to run through the IP address assigned to the Nortel adapter, I get a "Network is unreachable" error. Below is the output from ipconfig /all on the guest XP OS. I'm beginning to believe that what I want to do is not possible because of the way Nortel secure the VPN - but before I give up I thought I'd post the problem here. Thanks, Kevin z:\eclipseworkspace\RESMobileSuite\trunk>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : zzzz-3177b42dd0 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : zzzz.zzz Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : AMD PCNET Family PCI Ethernet Adapter Physical Address. . . . . . . . . : 08-00-XX-XX-XX-XX Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.1.1 Lease Obtained. . . . . . . . . . : 30 April 2010 12:22:02 Lease Expires . . . . . . . . . . : 01 May 2010 12:22:02 Ethernet adapter {8EB7A442-9683-45FB-A602-56110A4B3434}: Connection-specific DNS Suffix . : zzzz.zz Description . . . . . . . . . . . : Nortel IPSECSHM Adapter - Packet Scheduler Miniport Physical Address. . . . . . . . . : 44-45-YY-YY-YY-YY Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : XXX.4.52.62 Subnet Mask . . . . . . . . . . . : 255.255.254.0 Default Gateway . . . . . . . . . : XXX.4.52.62 DNS Servers . . . . . . . . . . . : XXX.6.21.36 XXX.6.21.100

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• How to handle OpenVPN client as a service, when the laptop is physically on the network already?

  - by James

  The Setup I've gotten OpenVPN working on our Windows XP laptops. Users are limited, so I went ahead and set OpenVPN client to run as a service, which is great anyway because that means they are on the VPN before logging in, so login scripts work, plus we can do remote support even if the user can not log in (such as connecting via VNC or resetting passwords). It is also configured to send all traffic over the tunnel, so when, for example, they browse the internet it is just like browsing from our corporate network. The Qestion(s) So, I'm wondering how does the OpenVPN client act when the computer is already physically on the same network as the OpenVPN server? Right now, the client is configured to connect the the public dns name which will resolve to the public ip address which will NOT get reflected back to the OpenVPN server, so it is affectively blocked from connecting to the OpenVPN server while on the network. Is that a good thing? Or will it constantly try to connect, using up system resources and network resources? We will likely have hundreds of laptops regularly on the physical network with this, so it could contribute to a lot of unnecessary network chatter. Alternatively Would it be better to have the firewall reflect the port back to the OpenVPN server and let it connect? Or have our internal dns resolve the name to the private ip and allow them to connect directly? Would traffic then go over the vpn connection (which I do not want, when already on the physical network)? Or is it possible to tell it to ignore the connection when the client and server are already on the same network? TLDR What's a sane way of handling OpenVPN client running as an always-on service when the client and server will often be on the same network?

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• Trouble setting up incoming VPN in Microsoft SBS 2008 through a Cisco ASA 5505 appliance

  - by Nils

  I have replaced an aging firewall (custom setup using Linux) with a Cisco ASA 5505 appliance for our network. It's a very simple setup with around 10 workstations and a single Small Business Server 2008. Setting up incoming ports for SMTP, HTTPS, remote desktop etc. to the SBS went fine - they are working like they should. However, I have not succeeded in allowing incoming VPN connections. The clients trying to connect (running Windows 7) are stuck with the "Verifying username and password..." dialog before getting an error message 30 seconds later. We have a single external, static IP, so I cannot set up the VPN connection on another IP address. I have forwarded TCP port 1723 the same way as I did for SMTP and the others, by adding a static NAT route translating traffic from the SBS server on port 1723 to the outside interface. In addition, I set up an access rule allowing all GRE packets (src any, dst any). I have figured that I must somehow forward incoming GRE packets to the SBS server, but this is where I am stuck. I am using ADSM to configure the 5505 (not console). Any help is very much appreciated!

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• Help with routing table

  - by user68752

  I have tried to find the answer to my question but not really found a clean and easy solution. I have a box (Ubuntu headless 10.04.1 server, with one Ethernet port) on LAN behind a router (running m0n0wall), that I have successfully installed a PPTP device (ppp0) on, this is working flawlessly (following this link) The thing is I want this box to route all it's internet traffic through the VPN tunnel (ppp0 device) but also being able to access the local LAN on 192.168.1.* subnet. I've succeeded a bit with this, but my problem right now is that I have port forwards (e.g. SSH) done in the m0n0wall pointing to this specific box which forces me to do "add routes" to all boxes that want to access this machine through this specific port. For instance a machine with ip xyz.xyz.xyz.xyz needs to have a static route setup in the routing table on the box to be able to access the box. This is the result of route -n xxx.xxx.137.2 192.168.1.1 255.255.255.255 UGH 0 0 0 eth0 xxx.xxx.137.2 0.0.0.0 255.255.255.255 UH 0 0 0 ppp0 192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0 yyy.yyy.0.0 192.168.1.1 255.255.0.0 UG 0 0 0 eth0 0.0.0.0 0.0.0.0 0.0.0.0 U 0 0 0 ppp0 Where xxx is the IPs provided from VPN server. yyy.yyy.0.0 is a net that i want to have access to the box, without this I can't access the box from outside the LAN (via port-forwards done in router software, m0n0wall) is there away round this ugly solution?

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• Creating a Logical network diagram

  - by user273284

  Im a student and I have been assigned the task of creating a logical network diagram for the following scenario There are 2 buildings, the first is the head office and the second is the branch. The data centre is in the head office, it contains domain controller, mail server, file server and a web server. it provides wired and wireless access to the staff. the branch building is new and it does not have a network. The two buildings must be connected using a VPN connection. The branch building will not have any servers but just network devices that will provide the connectivity, the users in the branch building will be connected to the head office over the VPN. I had created a diagram based on this scenario, but my teacher rejected it saying that it does not follow Cisco hierarchical Model and the servers were not placed correctly in the diagram. I just wanted some help in this matter so that I Can create my network diagram correctly. If anyone could upload a picture of how the logical diagram should be for this scenario will be helpful, any other resources would also be great.

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• map linux drives to windwos 7 for media stream over internet

  - by Ortix92

  I'm trying to map a linux network drive to my windows 7 laptop, however this laptop is not on LAN. At home, I simply use Samba, but this obviously won't work over the internet. I'm trying to avoid VPN, so if there are other solutions, I would like to know about them. The reason I ask is because my university does this as well. We can simply map folders to our computers without VPN connections. I'm not sure what they are running as servers. The main reason is because I want to be able to access my files stored on my home server wherever I go. They are located in the /home/ folder (videos, music and pictures folder). I'm trying to keep my websites and media separate from each other. I wouldn't mind accessing them from a web interface either, but I would like to keep the directory structure intact. I remember having an app like that come with winamp and running it on my windows pc (As the server). Unfortunately it doesn't work for linux. Any ideas on what I could use? Would XBMC be able to help me out with this? I did do some researching but I couldn't find any concrete answers

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• Routing Traffic With OpenVPN

  - by user224277

  Few minutes ago i configured my VPN server, and actually I can connect to my VPN but all trafic is going through my normal home network. On my OpenVPN application I've got an information : Server IP: **.185.***.*10 Client IP: 10.8.0.6 Traffic: 7.3 KB in, 5.6 KB out Connected: 10 June 2014 19:21:59 So everything is connected but how I can setup on windows 7 that all trafic have to go through OpenVPN network card ?? Client setting : client dev tun proto udp # enter the server's hostname # or IP address here, and port number remote **.185.***.*10 1194 resolv-retry infinite nobind persist-key persist-tun # Use the full filepaths to your # certificates and keys ca ca.crt cert user1.crt key user1.key ns-cert-type server comp-lzo verb 6 Server setting : port 1194 proto udp dev tun # the full paths to your server keys and certs ca /etc/openvpn/keys/ca.crt cert /etc/openvpn/keys/server.crt key /etc/openvpn/keys/server.key dh /etc/openvpn/keys/dh2048.pem cipher BF-CBC # Set server mode, and define a virtual pool of IP # addresses for clients to use. Use any subnet # that does not collide with your existing subnets. # In this example, the server can be pinged at 10.8.0.1 server 10.8.0.0 255.255.255.0 # Set up route(s) to subnet(s) behind # OpenVPN server push "dhcp-option DNS 8.8.8.8" push "dhcp-option DNS 8.8.4.4" ifconfig-pool-persist /etc/openvpn/ipp.txt keepalive 10 120 status openvpn-status.log verb 6 and sysctl : net.ipv4.ip_forward=1 Thank you for your time and help.

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• OSX server setup suggestions

  - by Tom

  I am looking into the possibility to setup an OSX server for my employees, and would like some input on what is the best approach to meet my needs, and perhaps some suggestions if I am moving in the wrong direction. I am thinking of a Mac Mini OSX server, and are not sure if my needs will be met, and what possibilities are out there. I want these capabilities: - Groups/Users managed on server - Shared folders and private folders for users/groups - Access to activated services - Server hosting software for the users (developing tools ++) - Similar to Windows Terminal Server - Virtual desktop environment (both local and over internet/VPN) - Possible to access trough Mac and Windows The reason I am looking at OSX server is that my employees almost only work in OSX environment, and I want to offer the capabilities to logon to the server trough some kind of terminal software, and have full access to their work OSX environment and software on their mac or pc, from anywhere they might be. Instead of having to have multiple setups and need for spending alot of time installing and setting up needed software on every client. This is a small business, where some work on local network, and others from the internet, preferably trough VPN. But a terminal server solution, that are fast and easy to manage would be perfect for our needs. So if anyone have any experience with a similar setup, please let me know what you did, and your experiences with your setup.

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• Anonymizing OpenVPN Allow SSH Access to Internal Server

  - by Lionel

  I'm using an anonymizing VPN, but want SSH access to internal computer. How do I access my internal computer through SSH? When I do ssh 98.123.45.6, the connection times out. IP address from cable provider: 98.123.45.6 Anonymous IP through VPN: 50.1.2.3 Internal computer: 192.168.1.123 When searching around, I found recommendations to either set up iptables rules, routing rules, or to add ListenAddress to sshd_config. Which of these applies to my case? Here is my route: Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 10.115.81.1 10.115.81.9 255.255.255.255 UGH 0 0 0 tun0 10.115.81.9 * 255.255.255.255 UH 0 0 0 tun0 50.1.2.3-sta ddwrt 255.255.255.255 UGH 0 0 0 eth0 192.168.1.0 * 255.255.255.0 U 202 0 0 eth0 169.254.0.0 * 255.255.0.0 U 204 0 0 vboxnet0 loopback * 255.0.0.0 U 0 0 0 lo default 10.115.81.9 128.0.0.0 UG 0 0 0 tun0 128.0.0.0 10.115.81.9 128.0.0.0 UG 0 0 0 tun0 default ddwrt 0.0.0.0 UG 202 0 0 eth0

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• Sharepoint "List does not exist" after site import

  - by Jeff Sacksteder

  I'm try to copy a site from a production WSS 3.0 server to a testing server in a different farm to try some changes. The export using stsadm works as expected, I create the target site in the test farm and the import finished without error. The site in question makes use of some of the 'Sharepoint Boost' products and those are installed and activated on the destination server. When I try to access the site, I receive the error- "List does not exist The page you selected contains a list that does not exist. It may have been deleted by another user." Any specific guidance might be helpful, but this is the most useless message I've seen. What's the process for troubleshooting this - Is there a more verbose log that contains more information somewhere?

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• best practice to removing DC from Site that no longer connects via vpn in another city

  - by dasko

  hi i am looking for a recap of what i have done already to see if i missed anything. i had two cities connected by wan using a ipsec persistent tunnel between gateways. i had one DC (DOMAIN CONTROLLER) in each city that was a global catalog server (GC) they were set up to replicate and i had them configured under Sites and Servers with their own subnet etc... about 6 months ago the one city was removed and i was not able to gracefully remove, through dcpromo, the server that was there. it is no longer used and cannot be brought back. the company went from two sites down to single site. Problem is i had a whole bunch of kcc errors and replication bugs in the event viewer. i wanted to clean up my active directory and decided to use the ntdsutil metadata cleanup commands. i removed the server from the specifed site based on a procedure from petri website. I then removed the instances of the old DC and site from Sites and Servers. Then i went and cleaned up the DNS by removing Host A records, NS server name from both the local DNS forward lookup zone and the _msdcs i also removed the reverse lookup zone for the subnet that no longer exists. is there anything i missed? thanks in advance for any help. gd

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• uploading a python site to httpdocs?

  - by daniel Crabbe

  OK - so we've agreed to host a python site, got the files and not sure where to go next. We use a dedicated server and manage it mainly with plesk which has a tick box for a python support but not sure what this does. This is all the info i have from previous hosts; 10,000 ft overview The site is intended to run on a Linux host, specifically Ubuntu Server (tho it should be fine on most distros). The web framework is CherryPy ( http://cherrypy.org/ ), which is a Python based framework. There is no database as such, instead the data is kept in JS files and loaded by the front end. nicholasbarker.com.c6a4facf0192/www/js/video_content_items.js is a prime example of this. The main site templates are in nicholasbarker.com.c6a4facf0192/www/templates/ They are Cheetah templates ( http://www.cheetahtemplate.org/ ) and here's the file structure i've been sent - Could some explain to me how i'd go about uploading and running this site... Any help welcome! Dc

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• IIS6 intranet site using integrated authentication fails to load when accessed externally

  - by maik

  I've developed a couple of internal sites for my organization that use integrated authentication. Ultimately we want these sites to be accessible externally to users with domain-joined computers. The sites work as expected on domain computers while on the internal network. The problem comes when I take my laptop home and try to access those sites. IIS only has integrated authentication enabled for the two sites. When I browse to the site using IE8 I get a username/password prompt asking for domain credentials. I can put those in and it will work, but the goal is to use the cached token for integrated authentication. Next I reasoned that IE wouldn't response to an integrated auth request (is NTLM the right term for this?) unless the site was trusted. I tried adding the site to Trusted Sites but I get the same behavior as the before. I then added the site to Local Intranet sites and that is where things get weird. I get a generic error page from IE, no error code or anything. Just for funsies I loaded up Firefox (which I had previously set up to use integrated authentication) and I added this new site to network.automatic-ntlm-auth.trusted-uris. Much to my surprise I was able to load the pages up with no problem at all and saw exactly what I was expecting (including verification that the integrated authentication worked). My mind is a bit boggled at the moment as I'm not really sure where to go from here. I was hoping some of you may be able to provide some insight.

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• Name Servers changed over 48 hrs ago and site is still down

  - by Solomon Closson

  Ok, I just recently changed Name Servers for my site (Oct. 29th): http://dream-portal.net but there is an issue, the name servers were changed from godaddy, however, the DNS is being hosted elsewhere. Godaddy states that the DNS is resolving the site to www.dream-portal.net and that is making it inaccessible from the DNS on the other host and that they can't do anything because I'm not hosting DNS with godaddy. I've contacted the other host and they say that everything is fine, however, people are not able to access the site and I can't access it from my work computer. I can only access it from my home computer. From my work computer it says that the page can not be found. What should I do? What can I do? Other people reported problems with the site here: http://www.simplemachines.org/community/index.php?topic=487592.msg3629960#msg3629960

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• Email not working on testing site in Plesk before DNS switch

  - by Dilip Rajkumar

  I have to test my website before my DNS is swtiched to the new server. My New server is having Plesk. I changed my hosts file to point to the new server and I tested the site. My Site is working fine. However, When I try to register I have 2 emails sent one to the user and one to the admin. Admin email id is same as the server name for example my site name is test.com the admin email is [email protected]. So email is not sent to the admin. I know the email is not sent because the Plesk his searching its own dns instead of Global public DNS. Do any one know how to make my site see public DNS on sending email in Plesk. If I set Goole Public DNS 8.8.8.8 for MS record will it work.. Please guide me. Thanks in advance..

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• Traceroutes to every site includes nameintelligence.com

  - by Cyclone

  I used domaintools.com to do a traceroute on a bunch of sites, and noticed that every single one leads to this "nameintelligence.com" site that I have never heard of. Absolutely every site, including this one, google, my own site, yahoo, microsoft.com, stackoverflow, EVERYTHING, has nameintelligence.com in the first position. What is that site, and what do they do? They're a PR 4 apparently, yet I have never heard of them. I think this would be the right place to ask, I am sorry if I am wrong. Here is the traceroute for google: http://dns-tools.domaintools.com/ip-tools/?method=traceroute&query=74.125.53.99

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• Removing forward lookup zone broke our site - why?

  - by user102469

  I'm fairly new to the job and trying to get to grips with the infrastructure here. We've moved a site from being locally hosted on our own network to an external host (1&1). I've transferred the DNS hosting from the previous DNS host to 1&1 to keep things simple. Once everything had gone through, visitors that were external to our network were being directed to the new site on 1&1 but requests from within our network were still going to our own server. I noticed in the DNS server that there was a forward lookup zone for the site pointing to our own server still. My (admittedly simplistic) understanding was that pausing that zone would then cause the DNS server to get the address for the site from our external DNS servers and our users would start landing on our new site. However, what happened instead was that they were being met with "page not found" type errors. I've resolved it my modifying the forward lookup zone A record to point to the external web server but would like to get an understanding as to why pausing the zone didn't work. Would deleting the zone work? I am reluctant to try that as creating it again will not be as easy as simply pressing "start". Many thanks.

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• Can not search my company howto blog site anylonger in Sharepoint

  - by Worldunix

  I have a Howto company Blog site that i post to for my clients to access for help. For some reason it has stopped letting anyone search on it. I can search for Mysites or users. But when you drop down the tab to search: This Site: "blog site name" you get the following reply: No results matching your search were found. Check your spelling. Are the words in your query spelled correctly? Try using synonyms. Maybe what you're looking for uses slightly different words. Make your search more general. Try more general terms in place of specific ones. Try your search in a different scope. Different scopes can have different results. I have tried the following command: from the Index server net stop osearch net start osearch iisreset /noforce But still not able to search a local blog site I can only search for users and Sites. please help Don

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• Can not search my company howto blog site anylonger in Sharepoint

  - by Worldunix

  I have a Howto company Blog site that i post to for my clients to access for help. For some reason it has stopped letting anyone search on it. I can search for Mysites or users. But when you drop down the tab to search: This Site: "blog site name" you get the following reply: No results matching your search were found. Check your spelling. Are the words in your query spelled correctly? Try using synonyms. Maybe what you're looking for uses slightly different words. Make your search more general. Try more general terms in place of specific ones. Try your search in a different scope. Different scopes can have different results. I have tried the following command: from the Index server net stop osearch net start osearch iisreset /noforce But still not able to search a local blog site I can only search for users and Sites. please help Don

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• How To Find Reasons of Why Site Goes Online/Offline

  - by HollerTrain

  Seems today a website I manage has been going online and offline throughout the entire day. I have no idea what is causing the issue so I am seeking guidance on where to start. It is a Wordpress based site. So here is what I DO know: I use a program that pings the server every minute and when the server is not responding me it emails me, so I can know exactly when the site is online and offline. The site between 8pm to 12pm 12.28, and around the 1a hour early morning 12.29 (New York City timezone, and all times below are in same timezone). At the time of the ups/downs I see a lot of strain on the memory usage. Look at the load average when the site is going online/offline (http://screencast.com/t/BRlfXkqrbJII). Then I ran this command to restart http (http://screencast.com/t/usVtYWZ2Qi) and the memory usage then goes down to this (http://screencast.com/t/VdTIy3bgZiQB). An hour after I restarted http, the site then went offline/online so restarting the http didn't do much help. When the site is going offline/online, I ran the top command and get this (http://screencast.com/t/zEwr7YQj3). Here is a top command when the site is at it's lowest (http://screencast.com/t/eaMfha9lbT - so this would be dubbged "normal"). Here is a bandwidth report (http://screencast.com/t/AS0h2CH1Gypq). The traffic doesn't seem to be that much (http://screencast.com/t/s7hrWNNic1K), but looking at my times the site is going up/down this may be one of the reasons? I have the dvp Nitro package at Media Temple (http://mediatemple.net/webhosting/nitro/). So at this point I would request some help in trying to figure out what the cause of this is, and how I can go about pinpointing this issue. ANY HELP is greatly appreciated.

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• Recommendation on remote access setup for accessing customer systems

  - by gregmac

  I'm looking for a product recommendation (open or commercial) that will allow remote access to customer sites for tech support purposes. We need to be able to gain access to help troubleshoot problems on servers. Currently end up using anything from RDP on public IP, to various VPNs that clients happen to have, to webex-type sessions that require lots of interaction from both sides to get things working. This often means a problem that could take 10 minutes to solve takes an extra 30+ minutes messing around trying to get a connection up. There are multiple customer sites, which should NOT have access to each other. At each site, there is anywhere from 1 to 8 servers (Windows 2003 or 2008) that need to be accessed. Support connection to machines even if they're behind a firewall/router with no public IP Be able to selectively allow/deny access from customer site. Customer site should not be able to connect outbound to anywhere else (our systems, or other customer sites) Support multiple users from our end If not a VPN connection (where RDP could be used over top), should support: Remote desktop access, including copy/paste File transfers Preferably would have some way to list all remote systems, showing online/offline. Anyone have any suggestions?

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