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• How can I delete virtual networks from command line?

  - by David Cobb

  I have Hyper-V Server 2008 R2 (without GUI) running at my colo for a week. I was connected via RDP and could use the menu interface and command line. I figured out how to connect Hyper-V Manager from my Win7 laptop (THANK YOU HVREMOTE!), and created and installed my VM. I created a virtual network that didn't work (no connectivity from my VM) so I created another using different settings, and now have lost access to the Hyper-V host. No ping, no RDP. Since I don't have console access, I cannot troubleshoot. I believe if I deleted the Virtual Networks I'd regain access, but I need a command line instruction for this, that the staff onsite could enter to accomplish this. I find no help anywhere obvious (MSDN, etc), the keywords are too general. Can anyone refer me to simple steps how to do this over command line or with the menu based interface on the console?

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• How can I get HAProxy backends to include a path

  - by Michael Neale

  When using HAProxy for virtual hosting, I can see how to use the Host from the header at the front end to decide what backend to route to. However, is it possible to make the back end be a URL which includes a path (not unlike what you would do with apache or nginx when setting up virtual hosting). http://www.techrawr.com/tag/haproxy/ - shows most of it. But what if the back ends were on the one server but with backend1 and backend2 as the servers?

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• Load balancing with rsync

  - by David

  i have 2 server with public ip: SERVER A - 10.10.10.11 SERVER B - 10.10.10.12 both of them are centos 6 in OS, installed nginx with php-fpm, 2 exact same website stored at: /var/www/html. Domain with: myxdomain.com and dns hosted with cloudflare ( since cloudflare do support round robin ) to point the domain to A record of 10.10.10.11 and 10.10.10.12. I know that round robin dns does not cover the failover or fallover, but it does not matter, what i need is: How do i sync the both content of /var/www/html server A and server B to be exactly same? Lets say: 1) user uploaded their file to server A, the file content will be sync to server B as well. 2) user uploaded their file to server B, the file content will be sync to server A as well. rsync will be good choice here? Any example of command line and cronjob time that suitable? thanks

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• Proper use of disk to disk to tape backup using de-duplication and LTO5

  - by Michael

  I currently have ~12TB of data for a full disk to tape (LTO3) backup. Needless to say, it's now requiring over 16 tapes so I'm looking at other solutions. Here is what I've come up with. I'd like to hear the community's thoughts. Server for Disk-to-Disk BackupExec 2010 Using De-duplication Technology 20+TB worth of SATA drives LTO5 robotic library connected via SAS 1Gbps NIC connected to network What I envision is doing a full backup of my entire network which will initially take a long time over the 1Gbps NIC but once the de-duplication kicks in backups should be quick. I will then use the LTO5 to make disk to tape backups and archive those accordingly. What does everyone think? Any faster way of doing the initial full backup over the 1Gbps NIC? What will be my pain points? Is there a better way of doing what I'm trying to achieve?

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• Paste a list of dates in format of "mm/dd/yy" to iWork-Numbers

  - by David.Chu.ca

  I have trouble to paste a list of strings in the format of 'mm/dd/yy' into iWork-Numbers. For example, I have a list of strings(text in VIM): 04/01/10 04/03/10 04/13/10 I copy those strings and then paste into my iWork-Numbers worksheet. The result will be: 2004-01-10 2004-03-10 04/13/10 It looks like that Numbers (mac workseet application in iWork) tries to convert the first two digits into year, then the next two into month if less than 12 and last two digits to a day, for the first two rows. For the third(04/13/10), since the middle two digits are 13 and cannot be a month, then this row is pasted as it is (actually it is what I need). Is there any way to paste whatever as they are, without any "smart date conversion"? Do I have to change settings in Numberers or Mac OS's System preference?

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• Excel Add-In not loading properly with 64-bit Excel 2013

  - by David Hyde

  I have an Excel Add-In saved to an .xla file in %appdata%\Microsoft\Addins. In the subject version of Excel it is checked on the Add-Ins list. One thing this addin does is create a drop-down menu in ThisWorkbook's Workbook_Open sub. But the menu is not created and there is no Add-Ins tab on the ribbon. No error messages. This works fine in Excel 2010 and 2007 (at least), and worked fine on the 32-bit Excel 2013 that came preinstalled on this system before I nuked it. The really maddening thing is that if I get rid of this addin and open that same .xla file, either by double-clicking or using the Open command in Excel, the menu appears as expected. I get the same behavior if I instead open the source .xls file - it all works. I've also tried saving to a .xlam file instead of .xla, but get the same bad result. Any ideas?

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• adding trac to apache2 configuration file

  - by Michael

  I currently have apache2 running from a mythtv/mythweb install. This made two config files available in sites-enabled. One of them ("default-mythbuntu") has the VirtualHost directive and seems like a normal file (except a change to the directory index). There is also a mythweb.conf file that only has directives and sets various variables for mythweb. I want to host a trac site as well. According to this site: http://trac.edgewall.org/wiki/TracOnUbuntu there are some setting I need to set for the Trac site. They give me directions for making a VirtualHost, but I think I should use the current VirtualHost and just add the directives (I'll need to change the default location they point to from the site above to just point to the trac location). Where should I put these directives? Can I make a Trac.conf with just the settings for Trac and enable it, or do I need to put them in the default-mythbuntu file? I don't like that later because it doesn't separate out the Trac configs. How does Apache know that the mythweb (and the trac.conf I want to make) belong to the virtualhost defined in the default-mythbuntu? It is the only virtualhost that is being defined on my system if that matters.

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• Powershell import-module webadministration

  - by David

  Every time I execute this command invoke-command -computername REMOTEPC -scriptblock { import-module WebAdministration; new-item "$env:systemdrive\inetpub\testsite" -type directory; New-WebSite -Name TestSite -Port 81 -PhysicalPath "$env:systemdrive\inetpub\testsite" } I get the following error Invalid class string (Exception from HRESULT: 0x800401F3 (CO_E_CLASSSTRING)) + CategoryInfo : NotSpecified: (:) [Get-ChildItem], COMException + FullyQualifiedErrorId : System.Runtime.InteropServices.COMException,Microsoft.PowerShell.Commands.GetChildItemCommand The website is created successfully as far as I can see. The following command gives the same error when enumerating the testsite Invoke-Command -computername REMOTEPC { import-module webadministration; dir -path IIS:\Sites\ } Name ID State Physical Path Bindings PSComputerName Default Web Site 1 Started http *:80: REMOTEPC Invalid class string (Exception from HRESULT: 0x800401F3 (CO_E_CLASSSTRING)) + CategoryInfo : NotSpecified: (:) [Get-ChildItem], COMException + FullyQualifiedErrorId : System.Runtime.InteropServices.COMException,Microsoft.PowerShell.Commands.GetChildItemCo mmand Any suggestions would be appreciated

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• Config xampp never to cache pages from localhost

  - by Michael Mao

  Hello everyone: I am not a webmaster, and that was exactly the reason why I installed XAMPP 1.7.2 on Windows XP SP2 instead of manually configuring Apache, MySQL and PHP to cooperate each other. Now I am having to problem to disable caching pages from localhost. Some suggested just force the browser not to cache, using Firefox web developer bar or something similar; but I feel it would be better if I could configure the Apache server in XAMPP to never allow pages from localhost to be cached. I guess this is done somewhere in httpd.conf? LoadModule cache_module modules/mod_cache.so Would this module be helpful in this case? Doc here : mod_cache I am not very sure this would resolve the problem. Could anyone confirm this approach feasible? I'd like to work it out myself, given the fact that I am on the right track... Many thanks in advance

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• 'No such file or directory' error in bash, but the file exists?

  - by michael

  On Ubuntu, I get a 'No such file or directory' error when I try to execute a command. I have checked with 'ls -la' , the file 'adb' is there and it has 'x' flag So why I am getting a 'No such file or directory'? ~/Programs/android-sdk-linux_x86/platform-tools$ ./adb bash: ./adb: No such file or directory ~/Programs/android-sdk-linux_x86/platform-tools$ ls -la total 34120 drwxrwxr-x 3 silverstri silverstri 4096 2011-10-08 18:50 . drwxrwxr-x 8 silverstri silverstri 4096 2011-10-08 18:51 .. -rwxrwxr-x 1 silverstri silverstri 3764858 2011-10-08 18:50 aapt -rwxrwxr-x 1 silverstri silverstri 366661 2011-10-08 18:50 adb -rwxrwxr-x 1 silverstri silverstri 906346 2011-10-08 18:50 aidl -rwxrwxr-x 1 silverstri silverstri 328445 2011-10-08 18:50 dexdump -rwxrwxr-x 1 silverstri silverstri 2603 2011-10-08 18:50 dx drwxrwxr-x 2 silverstri silverstri 4096 2011-10-08 18:50 lib -rwxrwxr-x 1 silverstri silverstri 14269620 2011-10-08 18:50 llvm-rs-cc -rwxrwxr-x 1 silverstri silverstri 14929076 2011-10-08 18:50 llvm-rs-cc-2 -rw-rw-r-- 1 silverstri silverstri 241 2011-10-08 18:50 llvm-rs-cc.txt -rw-rw-r-- 1 silverstri silverstri 332494 2011-10-08 18:50 NOTICE.txt -rw-rw-r-- 1 silverstri silverstri 291 2011-10-08 18:50 source.properties

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• Using Apache / Kerberos / Keytab to Authenticate Redmine Users Against Active Directory

  - by David Kaczynski

  Please bare with me, as I am still fresh to these technologies. We have a Debian (squeeze) server to which I have root access. It is running Apache, and Redmine is deployed to the server (currently using a local MySQL database for authentication). Apache is configured to use Kerberos and a keytab file to authenticate users against Active Directory. With the current configuration, as soon as a user attempts to access anything over https, the user is prompted for a username / password, which is successfully authenticated against Active Directory. I understand (somewhat) that Redmine has its own LDAP configuration that can be used to authenticate users against an existing Active Directory, but this would require the user to enter their credentials one time for Apache and then a second time for Redmine. I am wondering, Can I somehow configure Redmine to share the Apache authentication method as opposed to requiring the user to enter their credentials a second time? (Using Apache to authenticate against Active Directory is a requirement for a separate application on the server)

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• Opera 10.5 RAM usage and Google Reader?

  - by David

  Hi all, Today I upgraded to Opera 10.5 from Google Chrome and I have two really important questions about it. 1) Is it normal for it to use SO MUCH RAM!!!!? Closing tabs doesn't help, but opening new ones add on to the usage. I can have just 4 tabs open and it goes up to the 300MB mark and I only have 1.5GB in my laptop, 596MB of it used by the graphics card so this really unacceptable. Is there a way to fix it? 2) Why does Google Reader feel so slow and unresponsive on it? It lags so bad when I just try scrolling through the page. I know Opera is known for being really smooth while scrolling through pages. There's also a white bar at the bottom of the page that I can get rid of. It blocks the "Next" and "Previous" buttons. The test between articles is also sort of intersecting each other and that just looks completely unattractive and that's something i'm not used with any web browser. I realize there's a built-in RSS reader, but it doesn't sync across multiple computers and is very late at updating. Here are my specs: Windows 7 Ultimate (x86), Intel Pentium M 1.86 GHz, 1.5GB RAM, ATI Mobility Radeon X600 (64MB dedicated, 596MB shared)

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• Invalid domains in DNS don't work on mac/*nix like systems

  - by David Mulder

  At work we use domains like abc-01, which work fine on windows. Whilst developing mobile applications we already saw that this doesn't work on both iOS and android which we fixed for a few specific domains (by setting the dns up that abc-01.def.local also works in those) and was assumed to be caused by it being an invalid domain. Now however it's necessary to connect through VPN from a mac and changing all relevant domains is not an option at the moment (far too many of them and would require changing the settings of far too many applications), so I was hoping whether somebody knows a trick or setting to get this to work on mac (or even linux in general).

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• How do I determine whether this email bounce is my fault?

  - by David Zaslavsky

  I use Google Apps to handle email for my personal website, so I have an email address [email protected] through that, and I also have a Gmail account [email protected]. Now, I've been trying to send emails to a particular recipient who shall be known as [email protected]. When I send the email from my Gmail account with the @gmail.com address, it works fine. However, when I send it from my Google Apps account with the @ellipsix.net address, I get a bounce message which includes the following text: Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 mail server permanently rejected message (#5.3.0) (state 17). The bounce message suggests that it is up to the mail administrator of the recipient domain example.com to fix the problem, whatever it is. But I would like to be as sure as possible that nothing needs to be fixed on my end. I already have DKIM signatures enabled for my domain, and I have published an SPF DNS record. Is there something else I should check or do, or can I be confident that it's up to the recipient to fix this issue? Does the "state 17" in the bounce message mean something relevant? I've included my domain name in the question so people who know more than me about this stuff can independently check the relevant DNS records or other information. This other question seems similar, but I've already investigated everything suggested in the answers there (except for contacting Google, which I don't want to do unless I suspect it's their issue to fix).

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• Monitor HTTP usage on network from Linux free

  - by David

  I manage a small office network. I am looking to start monitoring/logging internet usage (website requests) for each user on a small network. All the windows clients are running through a switch to a BT router. I also have a linux (centos) machine which is connected as a client to the BT router as well. Is there any free software I can install on the linux box (or my own machine) to allow me to log and monitor websites requested by users kind of like browser history. Ideally, something that would collect each client's browser history in 1 place. Thanks

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• Databases supporting parallel processing across multiple servers

  - by David

  I need a database engine that can utilize multiple servers for processing a single SQL query in parallel. So far I know that this is possible with the some engines, though none of them are feasible for me either because of pricing or missing features. The engines currently known to me are: MS SQL (enterprise) DB2 (enterprise) Oracle (enterprise) GridSQL Greenplum

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• DPM server 2010 Attach agent error : administrator privileges missing?

  - by Michael

  Hello, I’m hoping you would be able to help me out with this little problem I’m having. I installed DPM 2010 in our test environment to test backups on Exchange 2010 servers. The environment includes : 1xDC 2x Exchange Server 2010 1x DPM 2010 server All of these are running on Microsoft server 2008 R2 Virtual machines. The host machines are using Hyper-v. So the problem goes like this : 1- I tried to install the agents from the DPM server GUI, which failed saying I didn’t have the correct permissions. 2- So then I tried the manual installation using the commands from : the Microsoft site http://technet.microsoft.com/en-us/library/bb870935.aspx 3- The agent installation worked but when I get to attaching the agents to the DPM server it still gives me the error saying that the specified account does not have administrator rights. 4- I tried the Domain admin, users who are domain admin + local admin, single local admins. 5- I have turned off the windows firewall and made sure all the services are running. So now I’m out of ideas and really need help, the agent attach to the DPM server is the last thing that is holding me back from deploying everything to the production site. Any help would be really appreciated.

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• Tomcat deploy error

  - by David

  When deploying an application with the Tomcat manager I get the following error: FAIL - Failed to deploy application at context path /prademo Tomcat log shows: INFO: HTMLManager: install: Installing context configuration at '/home//webapps/PRA/META-INF/context.xml' from '/home//webapps/PRA' java.io.FileNotFoundException: /home/dstefan/webapps/PRA/META-INF/context.xml (Permission denied) Permission to what? Both PRA and contex.xml have -rwxrwxrwx. Thanks!

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• Merge LVM Partition with unallocated Space

  - by David

  I have a linux hard drive with three areas: /dev/hda1 - ext3 boot partition (20 MB) /dev/hda2 - lvm2 main partition (6 GB) unpartitioned space - 12 GB I would like to merge the unpartitioned space into the lvm2 partition known as /dev/hda2. I tried using GParted, but it does not support lvm2. What commands or utilities could I use to add the unpartitioned space to hda2 without losing my existing data?

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• Apache httpd LDAP integration

  - by David W.

  I am configuring a CollabNet Subversion integration. I have the following collabnet_subversion.conf file: <Location /svn> DAV svn SVNParentPath /mnt/svn/new_repos SVNListParentPath on AuthName "VegiBanc Source Repository" AuthType basic AuthzLDAPAuthoritative off AuthBasicProvider ldap AuthLDAPURL ldap://ldap.vegibanc.com/dc=vegibanc,dc=com?sAMAccountName" NONE AuthLDAPBindDN "CN=SVN-Admin,OU=Service Accounts,OU=VegiBanc Users,OU=vegibanc,DC=vegibanc,DC=com" AuthLDAPBindPassword "swordfish" </Location> This works great. Any user in our Active Directory can access our Subversion repository. Now, I want to limit this to only people in the Active Directory group Development: <Location /svn> DAV svn SVNParentPath /mnt/svn/new_repos SVNListParentPath on AuthName "VegiBanc Source Repository" AuthType basic AuthzLDAPAuthoritative off AuthBasicProvider ldap AuthLDAPURL ldap://ldap.vegibanc.com/dc=vegibanc,dc=com?sAMAccountName" NONE AuthLDAPBindDN "CN=SVN-Admin,OU=Service Accounts,OU=VegiBanc Users,OU=VegiBanc,DC=vegibanc,DC=com" AuthLDAPBindPassword "swordfish" Require ldap-group CN=Development OU=Security Groups OU=VegiBanc, dc=vegibanc, dc=com </Location> I added Require ldap-group, but now no one can log in. I have LogLevel set to debug, but all I get is this in my error_log (Single line broken up for easier reading): [Thu Oct 11 13:09:28 2012] [info] [client 10.55.9.45] [6752] vauth_ldap authenticate: user dweintraub authentication failed; URI /svn/ [ldap_search_ext_s() for user failed][Bad search filter] And, I get this in my access_log: 10.55.9.45 - - [11/Oct/2012:13:09:27 -0500] "GET /svn/ HTTP/1.1" 401 401 10.55.9.45 - dweintraub [11/Oct/2012:13:09:28 -0500] "GET /svn/ HTTP/1.1" 500 535 Yes, I am in that group. (Or, at least how can I confirm that just to make sure that's not the issue. I have the SysinternalsSuite ADExplorer. It's where I'm getting all of my info.)

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• Explanation of WCF application life cycle in IIS 6 hosting environment.

  - by David Christiansen

  Hi all and thanks for reading, I have a delay issue where my application takes a long time to start up when first called after an determinate period since the last call. The web application is a WCF service and we are talking about a delay of ~18seconds before the actual processing starts. Now, I believe I know how to reduce this delay so that is not my question (it's more a stackoverflow deal anyway) My question is, Can anyone explain to me why is it that despite me disabling worker process shutdown, and worker process recycling the application still 'winds down' after a indeterminate period of time of inactivity? To understand this I need to know more about the innerworkings of WCF services hosted in IIS. I fully expect there to be a straight forward answer to this. Thank you v. much for any help you may offer, DC

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• Emails going to Junk for Hotmail recipients

  - by David George

  We send daily mass emails to our customers (~30,000+ emails per day). We have problems with Hotmail users receiving our emails. Sometimes the email goes to the Junk folder, but often it will got to their inbox, but the content is blocked so the user sees a message saying "This email was blocked and may be dangerous". If an email is sent to GMAIL it is usually not blocked, but it does show up as from "Uknown" instead of the company. Please be advised I've done the following: 1. No RBLs Checked on - http://multirbl.valli.org/ 2. We do have SPF records published 3. We do have reverse DNS setup 4. Our company even signed up for the Junk Mail Reports Program at Hotmail Here is a sample header, I've noticed the X-SID-Result and the X-AUTH-Result both FAIL every time at Hotmail: X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MTtTQ0w9MQ== X-Message-Status: n:0 X-SID-Result: Fail X-AUTH-Result: FAIL X-Message-Info: JGTYoYF78jFqAaC29fBlDlD/ZI36+S6WoFmkQN10UxWFe1xLHhP+rDthGRZM87uHYM926hUBS+s0q46Yx9y6jdurhN6fx0bK Received: from privatecompany.com ([WanIPAddress]) by col0-mc3-f30.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675); Wed, 5 May 2010 08:41:27 -0700 X-AuditID: ac10fe93-000013bc00000534-46-4be191a1618e Received: from INTERNAL-Email-SERVER([InternalIPAddress]) by privatecompany.com with Microsoft SMTPSVC(6.0.3790.4675); Wed, 5 May 2010 11:41:21 -0400 From: Private Company, Inc.<[email protected]> To: [email protected] Message-Id: <[email protected]> Subject: Date: Wed, 5 May 2010 11:42:46 -0400 MIME-Version: 1.0 Reply-To: [email protected] Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit X-Brightmail-Tracker: AAAAAA== Return-Path: [email protected] X-OriginalArrivalTime: 05 May 2010 15:41:27.0837 (UTC) FILETIME=[6D06E4D0:01CAEC69]

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• LSI 9260-8i w/ 6 256gb SSDs - RAID 5, 6, 10, or bad idea overall?

  - by Michael Pearson

  We're provisioning a new production server for our reasonably busy website. Our choice of host have available a 6 drive configuration with a LSI 9260-8i card. My initial thought was to fill all six bays with SSDs (Intel 520 256gb) and set them up in RAID. Good, bad, or terrible idea? Can the card handle it? Should we be using RAID 5, 6 or 10? This would be the first time the provider have filled all six slots for this rackmount with SSDs, so they're a bit hesitant. I'm wondering if somebody else with this card has done something similar in a production environment. We do about 43gb of writes per day and currently use about 300gb of storage. The server acts as webserver, database, and image store for approx 1 million files. The plan is to underprovision the SSDs by approximately 10% to 20% to increase their overall lifespan & performance. The fallback option is 2x480gb SSDs in RAID 1 and another 2x1TB HDDs in RAID 1. The motivation behind this is that the server rental cost difference between 2xSSDs and 6xSSDs is minimal (compared to the overall cost of the rental). We do not have any special high-IOPs requirements. However, if the configuration is known to work, I don't see a good reason to not use it and not have to worry about having separate 'fast and small' and 'slow and large' disks.

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• Email Servers that Abstracts Mailbox Concepts [on hold]

  - by David

  Lately I've been really interested in doing some very unique things with email most of which rely on a SMTP and POP or IMAP server that gives the administrator an API to create arbitrary methods for email storage, notifications, or delivery. What I'm looking for would be analogous to mod_php and apache where apache handles the delivery protocol and php handles the content creation and storage. I've considered making my own, as those three protocols are quite simple, but I'm always nervous about putting my code public facing especially when it's at that low of a level. So are there any email servers that allow for this much arbitrary control over email delivery, fetching, and receiving.

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• Python install issue on Mac OS X

  - by Michael Waterfall

  I have been using the standard python that comes with OS X Lion (2.7.2) but I wanted to build a UCS-4 version to handle 4-byte unicode characters better. I had already installed pip and packages like pytz, virtualenv and virtualenvwrapper, etc., and these are installed in /Library/Python/2.7/site-packages. My $PATH is /usr/bin:/bin:/usr/sbin:/sbin:/usr/local/bin. To build a new version of python on the machine (outside of any project specific virtual environments, that will come later), I followed the instructions on this article and managed to build it in /usr/local/bin. The problem is that when I launched a new bash window, I got the following virtualenvwrapper error: Traceback (most recent call last): File "<string>", line 1, in <module> ImportError: No module named virtualenvwrapper.hook_loader virtualenvwrapper.sh: There was a problem running the initialization hooks. If Python could not import the module virtualenvwrapper.hook_loader, check that virtualenv has been installed for VIRTUALENVWRAPPER_PYTHON=/usr/local/bin/python and that PATH is set properly. The instructions said to move /usr/local/bin to the top of the /etc/paths file, and since then I've noticed some strange issues. I installed pip into /usr/local/bin and now I have assumed that since I'm working in /usr/local/bin, and the newly installed python's site packages is now located in /usr/local/lib/python2.7/site-packages, when I do pip freeze, it should be empty as nothing is installed there yet. However, pip freeze still reports things installed in the old (OS X) site-packages folder. Here's some info after the build: $ which python /usr/local/bin/python $ which pip /usr/local/bin/pip $ echo $PATH /usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin When I uninstall a python package with pip, it removes it from the old site-packages folder as expected. When I install it again, instead of installing it in /usr/local/lib/python2.7/site-packages, it installs it in /Library/Python/2.7/site-packages (verified by attempting to install it again and receiving Requirement already satisfied (use --upgrade to upgrade): pytz in /Library/Python/2.7/site-packages ). How is it getting that path for the old site-packages folder? Why won't it install it in the correct location for the python install it's using? I'm getting several other issues since promoting /usr/local/bin but I think if I understand this I'll be able to get somewhere. Can anyone see what's happening? If you need any more info I'll be happy to provide it.

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