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• Online Media Daily: Oracle Takes Social Marketing Seriously

  - by Kathryn Perry

  In the article published on Nov 12, 2012 and titled "Oracle Integrates Social Marketing Into Enterprise To Gain Marketing Revs," Online Media Daily explores Oracle's approach to social marketing. The publication says that Oracle is focused on showing marketers how to integrate social data into corporate business processes and how to "socialize" the corporate world.The article goes on to state:"Enterprise software companies like Oracle, SAP, IBM, Salesforce and Microsoft have been slowly building up an expertise in social marketing to integrate the data into traditional enterprise resource planning, and customer relationship management tools into social marketing tools.   Enterprise software companies like Oracle, SAP, IBM, Salesforce and Microsoft have been slowly building up an expertise in social marketing to integrate the data into traditional enterprise resource planning, and customer relationship management tools into social marketing tools.   Read more: http://www.mediapost.com/publications/article/187096/oracle-integrates-social-marketing-into-enterprise.html#ixzz2CPMZ1w3DMeg Bear, VP of cloud social platform at Oracle, sees the integration with ERP systems as a differentiator for the company. Oracle Social Relationship Management launched last month. It integrates social data into traditional enterprise applications like Oracle Fusion Marketing, Oracle Fusion Sales Catalog, Oracle ATG Web Commerce and Oracle ERP."The post goes on to quote a Forrester analyst stating the following:""There's room for any process-driven application to run more efficiently, especially if they're socially enabled," said Rob Koplowitz, VP and principal analyst at Forrester Research. "It takes the human part of the process not generally captured today to provide better access to content, information and collective actions."Koplowitz said several acquisitions support Oracle's long-term vision: to layer social on top of other enterprise apps, like its ERP platform."With many great acquisitions under our belt and organically grown social tools, the market recognizes that Oracle is poised to seize the moment in socially enabled business apps.Continue reading the full article here.

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• Customers Deploying Sun Oracle Database Machine

  - by kimberly.billings

  Philippine Savings Bank (PS Bank) recently deployed the Sun Oracle Database Machine to underpin its enterprise-wide analytics platform. Now, the response times for queries and requests that used to take from three hours to several days is completed in less than one minute with near real-time updates. Read the press release. EFU General Insurance also announced this week that they have deployed the Sun Oracle Database Machine. With Oracle, EFU will be able to open more sales channels via the Web and facilitate integration with other companies. As a result, more quality services can be offered to its customers via the Web because of the more agile and reliable IT infrastructure. In addition, a centralized IT environment will offer the EFU management a real time view of key information, enabling EFU to analyze business trends and make timely decisions. Read the press release. Let us know about your Sun Oracle Database deployment! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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• The MDM Journey: From the Customer Perspective

  - by Mala Narasimharajan

  Master Data Management is more than just about a single version of  the truth or providing a 360 degree view of the customer.  It spans multiple domains ranging from customers to suppliers to products and beyond.  MDM is pivotal to providing a solid customer experience - one that results in repeat business, continued loyalty and last but not least - high customer satisfaction.  Customer experience is not only defined as accurate information about the customer for the enterprise, but also presenting the customer with the right information about products, orders, product availability, etc.   Let's take a look at a couple of customer use cases with Oracle MDM. Below is a picture from a recent customer panel: Oracle MDM is a key platform for increasing upsell/cross-sell opportunities, improve targeting of customers and uncover new sales opportunies, reduce inaccuracies in mailing marketing materials to prospects, as well as to tap into and uncover the full value of a customer across business units more accurately.  A leading investment and private bank leverages Oracle MDM to do a better job of identifying clients, their levels of investment as well as consistently manage them through a series of areas such as credit, risk, new accounts, etc. Ultimately, they are looking to understand client investments and touchpoints across the company's offerings.  Another use case for Oracle MDM is with a major financial and insurance services company with clients worldwide, looking to resolve customer data inaccuracies and client information stored differently across mulitiple systems.  For more information on Oracle Master Data Management, click here.  

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• Is this a ridiculous way to structure a DB schema, or am I completely missing something?

  - by Jim

  I have done a fair bit of work with relational databases, and think I understand the basic concepts of good schema design pretty well. I recently was tasked with taking over a project where the DB was designed by a highly-paid consultant. Please let me know if my gut intinct - "WTF??!?" - is warranted, or is this guy such a genius that he's operating out of my realm? DB in question is an in-house app used to enter requests from employees. Just looking at a small section of it, you have information on the users, and information on the request being made. I would design this like so: User table: UserID (primary Key, indexed, no dupes) FirstName LastName Department Request table RequestID (primary Key, indexed, no dupes) <...> various data fields containing request details UserID -- foreign key associated with User table Simple, right? Consultant designed it like this (with sample data): UsersTable UserID FirstName LastName 234 John Doe 516 Jane Doe 123 Foo Bar DepartmentsTable DepartmentID Name 1 Sales 2 HR 3 IT UserDepartmentTable UserDepartmentID UserID Department 1 234 2 2 516 2 3 123 1 RequestTable RequestID UserID <...> 1 516 blah 2 516 blah 3 234 blah The entire database is constructed like this, with every piece of data encapsulated in its own table, with numeric IDs linking everything together. Apparently the consultant had read about OLAP and wanted the 'speed of integer lookups' He also has a large number of stored procedures to cross reference all of these tables. Is this valid design for a small to mid-sized SQL DB? Thanks for comments/answers...

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• A Quarter Century of SPARC

  - by kemer

  You might have missed an interesting milestone: the 25th anniversary of SPARC. Twenty-five years! Almost 40% of my life: humbling, maybe a little scary. When I joined Sun Microsystems in 1988, SPARC was just starting to shake things up. The next year we introduced the SPARCstation 1, which had basically triple the performance of our Motrolla-based Sun–3 systems. Not too long after that, our competition began a campaign of “SPARC is dead.” We really distressed them with our success, in spite of our small size. “It won’t last.” “It can’t last!” So they told themselves. For a stroll down memory lane take a look at this page. I remember the sales meeting we had in Atlanta to internally announce the SPARCstation 1. Sun hadn’t really hit the big times, yet. Our much bigger competitors viewed us as an ill-mannered pest, certain of our demise. And, why wouldn’t they be certain: other startups more our size, such as Apollo (remember them?), Silicon Graphics (they fought the good fight!), and the incredibly cool Symbolics are memories. Wait! There was also a BIG company, DEC, who scoffed at us: they are history, too. In fact, we really upset them with what was supposed to be an internal-only video production that was a take-off on Bruce Lee movies, in which we battled the evil Doctor DEC – complete with computer mice (or is that “mouses”?) wielded like nun chucks with the new SPARCstation 1 somehow in the middle of everything. The memory is vivid, but the details hazy. After all, that was almost a quarter century ago. So, here’s to Oracle’s SPARC: still going strong after all these years. – Kemer

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• Want to tap into a niche market. Do I create new site or bolt on to existing site?

  - by nitbuntu

  Hi, After a lot of heard work and a few years of perseverance, I'm seeing regular sales on my website which have been steadily growing over the past year. However, the entrepreneur in me wants tap into a niche market which I've become very interested in. It's possible to bolt on this niche onto my existing site as an additional category, without it looking too out of place; my new category of products would also benefit from the ranking my current site gets. The kind of people who would purchase these new niche products, however, are very particular and obsessive about detail. So, for example, many Vegetarians would not eat in KFC even if they were to introduce a new range of Veggie burgers. So, I thought it best to create a new website and since my existing site was created using an 'old-school' shopping cart and there are many more up-to-date, feature-rich, ones available now, I wanted to use a different shopping cart system. My dilemma is that I already have 2 websites (1 b2c and another b2b site) and maintaining a 2nd b2c site would end up vastly increasing my workload and I fear that I would not be able to pay adequate attention to all the sites. Moreover, the additional customer service work (e.g. answering emails from many separate email accounts) could end up being too confusing and difficult to maintain. The easy answer would be to take on an employee, but I'm just not earning enough to justify this yet. If anyone has any tips or experience they'd like to share, which could help me answer this question, I'd be highly grateful.

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• How should we deal with multiple transaction-report requests?

  - by Mithir

  We are developing a system for the retail market which one of it's features will enable clients(actually consumer clubs) to go through all transactions made by end-clients. One of the ways to get this information will be via an API. The idea is that there will be requests for reports with a start date and an end date, and a response will have all the transactions between those dates. We are worry that some reports may be very large, and that some clients will repeatedly request for reports, in this case the DB and CPU will be very overloaded. The same server that will service those requests, also takes care the the actual retail transactions (received by proprietary devices) and a Web application. We are not sure about how to limit the report requests from the API so that it won't affect the system too much. So, how should we deal with this scenario? any thoughts? EDIT: just to make clear: When I mentioned proprietary devices I meant "On-Location" devices which are used during sales with end-clients, this means that these requests shouldn't get delayed, and this is the main concern.

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• Install Base Transaction Error Troubleshooting

  - by LuciaC

  Oracle Installed Base is an item instance life cycle tracking application that facilitates enterprise-wide life cycle item management and tracking capability.In a typical process flow a sales order is created and shipped, this updates Inventory and creates a new item instance in Install Base (IB).  The Inventory update results in a record being placed in the SFM Event Queue.  If the record is successfully processed the IB tables are updated, if there is an error the record is placed in the csi_txn_errors table and the error needs to be resolved so that the IB instance can be created.It's extremely important to be proactive and monitor IB Transaction Errors regularly.  Errors cascade and can build up exponentially if not resolved. Due to this cascade effect, error records need to be considered as a whole and not individually; the root cause of any error needs to be resolved first and this may result in the subsequent errors resolving themselves. Install Base Transaction Error Diagnostic Program In the past the IBtxnerr.sql script was used to diagnose transaction errors, this is now replaced by an enhanced concurrent program version of the script. See the following note for details of how to download, install and run the concurrent program as well as details of how to interpret the results: Doc ID 1501025.1 - Install Base Transaction Error Diagnostic Program  The program provides comprehensive information about the errors found as well as links to known knowledge articles which can help to resolve the specific error. Troubleshooting Watch the replay of the 'EBS CRM: 11i and R12 Transaction Error Troubleshooting - an Overview' webcast or download the presentation PDF (go to Doc ID 1455786.1 and click on 'Archived 2011' tab).  The webcast and PDF include more information, including SQL statements that you can use to identify errors and their sources as well as recommended setup and troubleshooting tips. Refer to these notes for comprehensive information: Doc ID 1275326.1: E-Business Oracle Install Base Product Information Center Doc ID 1289858.1: Install Base Transaction Errors Master Repository Doc ID: 577978.1: Troubleshooting Install Base Errors in the Transaction Errors Processing Form  Don't forget your Install Base Community where you can ask questions to help you resolve your IB transaction errors.

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• Student Life in Nigeria

  - by FelixWehmeyer

  They say that the Nigerian way of life involves being able and ready to succeed in life no matter the obstacles. My name is Olawale Obasola, graduated from Covenant University ’07 and presently working as a graduate consultant in Oracle. I will give you an insight into the student life in Nigeria. Nowadays, being a graduate in Nigeria is not the easiest thing; the life after graduation is much harder than one would normally imagine. I guess it isn’t helped with the Economical uproar of the last few years but it’s as grueling as it can get.  Also the Upper vs Lower class phenomena makes the journey a little too much hurried as it is easier to lose one’s way. Joining Oracle is a dream come-true as it further enhances my stance of taking Technology to the core of Nigeria. My initial perception about joining Oracle is that am going to be monitored every single second and my life would practically revolve around work but ever since I stepped in here, it has been an amazing experience. As much as the work can be stressful at times, it’s also the best place I have ever worked in and the atmosphere is great. My team is the best Pre-Sales team in the region and I gain invaluable knowledge every minute, we have a bond and understanding that helps propel each other to achieve more. The Life of a Nigerian graduate isn’t a bed of roses but I have a strong will and personality to emerge from any hardship to succeed. We show the true strength and spirit of Africa, we never give up and would never settle for anything less than the best.

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• Keeping Your Employees Engaged Requires More Than Bright Shiny Objects

  - by Oracle Accelerate for Midsize Companies

  by Jim Lein | Sr. Principal Product Marketing Director | Oracle Midsize Programs | @JimLein If you are experiencing the challenges of hiring and retaining the best talent then you understand how important it is to keep employees engaged. An engaged employee is "one who understands his/her place in the organization and fully comprehends how they contribute to and participate in the firm's execution of its Mission and Vision". It goes deeper than just what I call "bright shiny objects". During my ski bum days, all my boss at the ski shop had to do was say, "If you put all these boots away before noon you can make a few powder runs and come back for the afternoon rush". That's as bright and shiny as it gets. Pamela Stroko heads up Oracle's HCM Sales Enablement and Development and is Talent Management and Expert and Evangelist. Our Oracle Accelerate quarterly newsletter features a Q&A with Stroko on the Current State of Employee Engagement. Stroko provides perspective on how to keep employees engaged when hiring managers are challenged to find and retain top talent. Read the entire Q&A here. Click here to see the entire newsletter. Remember to subscribe.

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• The Power of Specialization – google ads for SOA & BPM Specialized Partners

  - by JuergenKress

  For SOA & BPM specialized partner we offer free google advertisement to promote your Oracle SOA & BPM service offerings on your website or your SOA & BPM events. We will host the complete campaign management. To create your google campaign please send us below: Your campaign text: 3 lines of text each 35 letters (NOT more letters!) Your campaign link: direct link to the website you want to promote Ideas for the website which we will promote with the google ads: Your Oracle SOA Service offerings with concrete offering e.g. SOA Discovery Workshop Oracle SOA Specialized Logo Your Oracle SOA References Your SOA Implementation consultant with pictures Your SOA sales contact persons Example of an SOA Specialization text ad: Oracle SOA Specialized plan to become more agile? eProseed the Oracle SOA Experts An interview with Griffiths Waite's Business Development Director highlighting the benefits of the Oracle Specialization Programme. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Specializaion,Benefits Specialization,marketing,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• HCM is Alive and Well in APAC

  - by Row Henson

  I just returned from a 5 country tour on “Rethinking HR” where Oracle hosted breakfast and lunch executive seminars to the most senior HR practitioners in 5 cities in these major markets in APAC. While I have done many of these “road shows” in the past, I was most impressed with the response we received during this trip. I’m sure the execution of our marketing and sales teams had lots to do with the turnout, but I’d also like to think that this region is primed for applications that help with the talent dilemma faced by many organizations today in this part of the world and are excited about the offerings Oracle provides to help our customers attract, develop, retain and analyze their human capital. For these type of events, we normally expect 25-30 companies in attendance with a drop-off rate of around 15%. In all 5 cities, we had standing room only with an average attendance of 50 people from 30+ companies. Interestingly enough, in 3 of the 5 cities we had people show up that were turned down during registration, for lack of room – so we actually exceeded our registration. This was the case in Canberra – Australia’s capital – with over 70 attendees. Unusual indeed! During my presentation I referenced several studies which highlight how this region is primed for support in looking at talent in the future as high growth creates talent shortages and talented workers see opportunities outside of their current employers. A Deloitte study shows that 61% of respondents in APAC expect significant or moderate talent shortages over the next year (compared to 45% and 31% for the Americas and EMEA respectively). Please accept my thanks to all who arranged and orchestrated this time in APAC. While my body was quite tired from the hectic schedule, my mind was energized with the interest and interaction.

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• Not All iPhone 5 and Galaxy SIII in Some Markets #UX #mobile #BBC #L10n

  - by ultan o'broin

  The BBC World Service provides news content to more people across the globe, and has launched a series of new apps tailored for Nokia devices, allowing mobile owners to receive news updates in 11 different languages. So, not everyone using an iPhone 5 or Samsung Galaxy SIII then? hardly surprising given one of these devices could cost you a large chunk of your annual income in some countries! The story is a reminder of taking into account local market requirements and using a toolkit to develop solutions for them. The article tells us The BBC World Service apps will feature content from the following BBC websites: BBC Arabic, BBC Brasil (in Portuguese), BBC Chinese, BBC Hindi, BBC Indonesia, BBC Mundo (in Spanish), BBC Russian, BBC Turkce, BBC Ukrainian, BBC Urdu and BBC Vietnamese. Users of the Chinese, Indonesian and Arabic apps will receive news content but will also be able to listen to radio bulletins.It’s a big move for the BBC, particularly as Nokia has sold more than 675 million Series 40 handsets to date. While the company’s smartphone sales dwindle, its feature phone business has continued to prop up its balance sheet. Ah, feature phones. Remember them? You should! Don't forget that Oracle Application Development Framework solution for feature phones too: Mobile Browser. So, don't ignore a huge market segment and opportunity to grow your business by disregarding feature phones when Oracle makes it easy  for you to develop mobile solutions for a full range of devices and users! Let's remind ourselves of the different mobile toolkit solutions offered by Oracle or coming soon that makes meeting the users of global content possible. Mobile Development with ADF Mobile (Oracle makes no contractual claims about development, release, and timing of future products.) All that said, check out where the next big markets for mobile apps is coming from in my post on Blogos: Where Will The Next 10 Million Apps Come From? BRIC to MIST.

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• MongoDB: Replicate data in documents vs. “join”

  - by JavierCane

  Disclaimer: This is a question derived from this one. What do you think about the following example of use case? I have a table containing orders. These orders has a lot of related information needed by my current queries (think about the products; the buyer information; the region, country and state of the sale point; and so on) In order to think with a de-normalized approach, I don't have to put identifiers of these related items in my main orders collection. Instead, I have to repeat all the information for each order (ie: I will repeat the buyer's name, surname, etc. for each of its orders). Assuming the previous premise, I'm committing to maintain all the data related to an order without a lot of updates (because if I modify the buyer's name, I'll have to iterate through all orders updating the ones made by the same buyer, and as MongoDB blocks at a document level on updates, I would be blocking the entire order at the update moment). I'll have to replicate all the products' related data? (ie: category, maker and optional attributes like color, size…) What if a new feature is requested and I've to make a lot of queries with the products "as the entry point of the query"? (ie: reports showing the products' sales performance grouping by region, country, or whatever) Is it fair enough to apply the $unwind operation to my orders original collection? (What about the performance?) I should have to do another collection with these queries in mind and replicate again all the products' information (and their orders)? Wouldn't be better to store a product_id in the original orders collection in order to be more tolerable to requirements change? (What about emulating JOINs?) The optimal approach would be a mixed solution with a RDBMS system like MySQL in order to retrieve the complete data? I mean: store products, users, and location identifiers in the orders collection and have queries in MySQL like getAllUsersDataByIds in which I would perform a SELECT * FROM users WHERE user_id IN ( :identifiers_retrieved_from_the_mongodb_query )

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• MRP/SCP (Not ASCP) Common Issues

  - by Annemarie Provisero

  ADVISOR WEBCAST: MRP/SCP (Not ASCP) Common Issues PRODUCT FAMILY: Manufacturing - Value Chain Planning   March 9, 2010 at 8 am PT, 9 am MT, 11 am ET   This session is intended for System Administrators, Database Administrator's (DBA), Functional Users, and Technical Users. We will discuss issues that are fairly common and will provide the general solutions to same. We will not only review power point information but review some of the application setups/checks as well. TOPICS WILL INCLUDE: Gig data memory limitation Setup Requirements for MRP Manager, Planning Manager, and Standard Manager Why components are not planned Sales Order Flow to MRP Calendars Patching Miscellaneous Forecast Consumption - only if we have time A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Click here to register for this session ------------------------------------------------------------------------------------------------------------- The above webcast is a service of the E-Business Suite Communities in My Oracle Support. For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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• implementing dynamic query handler on historical data

  - by user2390183

  EDIT : Refined question to focus on the core issue Context: I have historical data about property (house) sales collected from various sources in a centralized/cloud data source (assume info collection is handled by a third party) Planning to develop an application to query and retrieve data from this centralized data source Example Queries: Simple : for given XYZ post code, what is average house price for 3 bed room house? Complex: What is estimated price for an house at "DD,Some Street,XYZ Post Code" (worked out from average values of historic data filtered by various characteristics of the house: house post code, no of bed rooms, total area, and other deeper insights like house building type, year of built, features)? In addition to average price, the application should support other property info ** maximum, or minimum price..etc and trend (graph) on a selected property attribute over a period of time**. Hence, the queries should not enforce the search based on a primary key or few fixed fields In other words, queries can be What is the change in 3 Bed Room house price (irrespective of location) over last 30 days? What kind of properties we can get for X price (irrespective of location or house type) The challenge I have is identifying the domain (BI/ Data Analytical or DB Design or DB Query Interface or DW related or something else) this problem (dynamic query on historic data) belong to, so that I can do further exploration My findings so far I could be wrong on the following, so please correct me if you think so I briefly read about BI/Data Analytics - I think it is heavy weight solution for my problem and has scalability issues. DB Design - As I understand RDBMS works well if you know Data model at design time. I am expecting attributes about property or other entity (user) that am going to bring in, would evolve quickly. hence maintenance would be an issue. As I am going to have multiple users executing query at same time, performance would be a bottleneck Other options like Graph DB (http://www.tinkerpop.com/) seems to be bit complex (they are good. but using those tools meant for generic purpose, make me think like assembly programming to solve my problem ) BigData related solution are to analyse data from multiple unrelated domains So, Any suggestion on the space this problem fit in ? (Especially if you have design/implementation experience of back-end for property listing or similar portals)

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• Oracle Endeca "Getting Started" Partner Guide

  - by Grant Schofield

  For partners looking for a concise step by step guide to getting started with Oracle Endeca Information Discovery, here it is to help you get started as quickly as possible. Step 1: Join the Knowledge Zone as a company and an individual - this will give you a) the right to resell Oracle Endeca ID, and b) notice of any free / subsidised training events in your region Step 2: For a quick general overview & positioning see the following article, in particular the Agile BI Video series which are useful in sharing with prospective clients. Also find a link to the official OEID Data Sheet. Step 3: For a more detailed overview there is a live recorded OEID partner webcast with downloadable slides. In conjunction with this, your sales / presales team have free access to the official OEID Partner Playbook as well as the full Oracle price book. Step 4: Download the OEID software and install. Please be aware you will need a 64-bit machine & a 64-bit Operating System. A useful solution for partners that have a 32-bit Operating System is to use Oracle's free VirtualBox software to quickly and easily create a Linux image and install on that. Step 5: Attend a free / subsidised training event in your region. Please join the Knowledge Zone as an Individual (opt in) to be informed of these. We will also publish these via the blog Things are moving fast, so please be aware that the team are working hard to produce more and more material such as downloadable data sets (structured / unstructured), a downloadable image, access to demos, and over the next few weeks we will update this article as soon as new material becomes available!

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• My Only Gripe With Programming

  - by David Espejo

  Is that im having trouble practicing problems. Even if I decide to practice the problems from my C++ book, they dont give any idea of the way the solution(program) should look like, so that I may compare to see if my program is similar in anyway. My book gives me to many generic "Write a program to do "this" " projects without really showing a concrete example of what "this" really is. In other words How Do I Know That I did "that". One problem in my book said to write a program that calculates the sales tax on a given item????? First of all slase tax differs on state(whats the state,) whats the item(a house, a dog,) How can I check this to see if im right. Programming books dont have answer keys! I know that there is no ABSOLUTE answer, thats just silly, programs can be written in many ways, but a sample of what one would look like based of the difficulty of the problem would really help! Is there a solution to this, maby a book that has worked out examples for the problems they give , or online sources that do something similar.(is there such thing as a programming book with an answer key?)

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• What payment gateways do real customers really use when given the choice?

  - by ??????

  I would like to give customers the option of paying however they can whether that be through a proper gateway (e.g. SagePay) or through something else such as PayPal, Amazon Checkout or Google Checkout. Personally I have not bought anything through the Amazon Checkout except for on Amazon.co.uk and my PayPal buys have been limited. As for Google Checkout I have no idea what that is or how it works from a consumer perspective. I understand that people buying from smaller sites are happier to pay by PayPal as they have an account already and trust PayPal. As for Amazon Payments and Google Checkout, do people actually use them if given the choice? There are a lot of people on Kindles these days, happy to buy stuff via Amazon on their Kindle. Would Amazon Payments make sense to this growing crowd? With too many payment gateways on offer it might be confusing at the checkout. Does anyone know if this is a problem for genuine customers? I also have not seen many 'pay by Amazon Payments' icons on websites (you see PayPal all the time). Does advertising the fact that you can pay by Amazon Payments increase sales, e.g. to Kindle owners that have a nebulous book-buying account that 'their other half doesn't know about'?

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• Employee Engagement: Drive Business Value

  - by Kellsey Ruppel

  As we’ve been discussing this week, employee engagement is extremely important and you’ve probably realized that effectively engaging your employees is essential to driving business value. Your employees are the ones responsible for executing on the business’ objectives. Your employees (in the sales & service departments) are the ones interacting with your customers the most, so delivering on customer expectations and attaining high levels of customer engagement are simply not possible without successfully empowering these this stakeholder group. High employee and partner engagement can have many benefits including: Higher levels of employee productivity Longer employee retention Stronger, more enduring and more successful relationships Serving as ambassadors for an organization’s brand More likely to deliver excellent customer service Referring others for hire Recommending the organization’s products and services Sharing feedback with their colleagues In a way, engagement is a measure of employee investment in an organization’s mission and brand. And then you have the enablement piece of this as well.  It’s hard to imagine a high level of engagement existing among employees who don’t feel that they’ve been enabled to do their jobs very efficiently or effectively. You’re just not going to find high engagement among people if the everyday processes and technologies  they work with make it a challenge for them to access, share and manage the information  they need do their jobs or if they’re unable to effectively collaborate around the projects they’re working on. How does your organization measure on the employee engagement spectrum? We’ve got a number of different resources to help you get started! Portal Resource Center Video: Got a minute? WebCenter in Action Webcast Series Portal Engagement Webcast 

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• Enablement 2.0 Get Specialized!

  - by mseika

  Enablement 2.0 Get Specialized! Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates.  Oracle Fusion Customer Relationship Management 11g Sales Essentials Exam (1Z0-456) – now in Production! All Beta exam participants will receive their exam scores as of September 24, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Human Resources Essentials Exam (1Z0-584) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Talent Management Essentials Exam (1Z0-585) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012.  Contact UsPlease direct any inquiries you may have to Oracle Partner Enablement team at [email protected].

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• Enablement 2.0 Get Specialized!

  - by mseika

  Enablement 2.0 Get Specialized! Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates.  Oracle Fusion Customer Relationship Management 11g Sales Essentials Exam (1Z0-456) – now in Production! All Beta exam participants will receive their exam scores as of September 24, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Human Resources Essentials Exam (1Z0-584) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Talent Management Essentials Exam (1Z0-585) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012.  Contact UsPlease direct any inquiries you may have to Oracle Partner Enablement team at [email protected].

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• Free vouchers to become a certified ADF or WebLogic Implementation Specialist

  - by JuergenKress

  For all WebLogic & ADF experts, we offer 100 free vouchers worth $195 to become an Oracle certified expert. To receive a WebLogic & ADF voucher please send an e-mail with the screenshot of your WebLogic Server 12c PreSales Specialist or ADF 11g PreSales Specialist certificate to [email protected] including your Name, Company, e-mail and Country with the e-mail subject free WebLogic & ADF voucher! WebLogic ADF Pre-Sales assessment (free online test) Preparation: WebLogic 12c PreSales Specialist (OPN account required – need help?) ADF 11g PreSales Specialist (OPN account required – need help?) Implementation assessment Preparation: WebLogic 12c Implementation Specialist WebLogic Bootcamp training material (Community membership required) WebLogic Knowledge Zone Overview ADF 11g Implementation Specialist ADF 11g bootcamp training material (Community membership required) ADF Knowledge Zone Overview Free vouchers are reserved for partners from Europe, Middle East and Africa. Any other countries please contact your local partner manager! WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Specialization,ADF certified,WebLogic certification,education,free exam,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Oracle OpenWorld Highlights

  - by Doug Reid

  We are in the final days of Oracle OpenWorld 2012 and the data integration team have been hard at work giving sessions, meeting customers, demonstrating product and conducting hands-on labs.    It has been a great conference, but the best part is meeting our customers and learning about all the great implementations of our products.  Wednesday was the last day that the exhibition hall was open and attendees were getting in their final opportunities to see our products and meet with the product management team.   Two hours before the close of the hall, people lined up to learn about GoldenGate 11gR2, Monitor, Adapters, Veridata, and all the different use cases.    Here's a picture of Sjaak Vossepoel, who is our DIS Sales Consulting Manager for EMEA speaking to a potential customer on the options of using Oracle GoldenGate for heterogenous data replication.  Over the last two days, the GoldenGate team ran two labs; Introduction to Oracle GoldenGate Veridata and Deep Dive into Oracle GoldenGate.   Both of the labs were completely booked out and unfortunately we had to turn away people.   BUT,  all of our labs were recorded recently so if you were not able to get into the lab or did not have enough time to complete your labs, visit youtube.com/oraclegoldengate to see a  complete recording of the labs we used at OpenWorld plus more.  Here are a couple pictures from the Deep Dive into Oracle GoldenGate lead by Chis Lawless from the Product Management team.   Thanks to the GoldenGate Hands-on Lab team for putting on a great session!!! We will post more information about where you can find additional details on OpenWorld as they become public.   

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• Great new Million Dollar Question videos for ENDECA

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Traditional BI can tell you what your sales $ revenue looks like, but may struggle to answer the “Million Dollar Questions” of why are they trending that way and what can I do about it ? Try this short Business focused video to find out how customers can start Answering the Million Dollar Question with Oracle Endeca. Meanwhile, for IT and partners, you might want to know a little more about how this technology fits together, and how you can start Changing the Game with Oracle Endeca Information Discovery.

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