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• An online version of ClearTrace

  - by Bill Graziano

  When I visit clients for the first time and conduct a performance review I introduce them to ClearTrace. It’s still the best way I know to identify exactly which queries are consuming the most resources.  The downside is that it needs to be downloaded and create a database to store the results.  I finally decided it would be easier if I could just upload a trace immediately. You can find the online version of ClearTrace at TraceTune.com.  It provides a simple way to upload a trace file and see exactly which stored procedures or SQL statements consume the most CPU and disk.   This is still a work in progress as I try to determine exactly which features from ClearTrace are important.  I’ve also limited the file upload to 10MB in this beta release.  That might not sound like much but I get over 20,000 events using this stored procedure to generate the trace. If you’re looking for something to do on a Friday, I’d suggest a little performance tuning.  Generating 10MB of trace data doesn’t take long at all and in a short time you’ll see exactly which SQL statements you need to tune first.

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• how does HDR work?

  - by dotminic

  I'm trying to understand what HDR is and how it works. I understand the basic concepts and have an slight idea of how it is implemented with D3D/hlsl. However it's still pretty foggy. Say I'm rendering a sphere with a texture of the earth and a small point list of vertices to act as stars, how would I render this in HDR ? Here are a few things I'm confused about: I'm guessing, I can't use just any basic image format for the texture as the values would be limited to [0, 255] and clamped to [0, 1] in a shader. Same goes for the back buffer, I take it the format needs to be a float point format ? What are the other steps involved ? Surely there has to be more than just using floating point formats to render to a render target and then apply some bloom as a post process ? (considering the output will be 8bpp anyway) Basically, what are the steps for HDR ? How does it work ? I can't seem to find any good papers / articles that describe the process, other than this one, but it seems to skim over the basics a little, so it's confusing.

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• Limiting my heavy thinking to my job [closed]

  - by Robin Castlin

  This might be a weird problem which is only to a half relevant to actual programming, but hopefully there are people here that knows what I'm talking about. Basicly I'm proud of how I can deal with coding problems and fix them in short notice and many other aspects like building new systems and such. I'm fast on finding solutions and I often think about the impact my changes does to existing systems and so on, therefor preventing problem from arising at all and such. I am simply happy with how my mind operates when it comes to programming and I wouldn't want to change it at all. The problem, however is when I'm not programming. I find myself rather limited in social situations. I can't determine if it is through programming, but I sometimes think way to much about the consequences when it comes to being social. I know from own experience that most times you earn by not thinking about consequences, but it's hard for me not to. Often my friends tells me "I think too much" and even though I agree, I can't seem to change this behavior. My brain wants to think, and it likes to overthink simple stuff. Does anyone recognize the bad habit of not leaving advanced thinking at work, and in what way do you deal with it? If this isn't a suitable place to ask this question, I apologize and hope you may point me to the right site.

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• Take a Tour of the Future

  - by Tom Caldecott-Oracle

  Visit Our HQ Usability Lab During Oracle OpenWorld 2014 You want to look behind the scenes at the Oracle Applications User Experience Usability Lab on the campus of our headquarters. No problem. You’re invited to join an exclusive tour. When? Thursday, October 2 or Friday, October 3. Where? Redwood Shores, Calif.  And what will you see on the tour? The future—how we test future product designs and the advanced technology we use to do that. You’ll also view early demos of upcoming enterprise software designs for tables and mobile phones.  We’ll provide round-trip transportation, with the pickup and drop-off point being the InterContinental San Francisco.  Space is limited, so reserve your spot now. Want to know more about the tour and other Oracle Applications User Experience activities at Oracle OpenWorld? Visit UsableApps. Welcome to the future.

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• i18n and L10n (1)

  - by Aaron Li

  Internationalization (i18n) is a way of designing and developing a software product to function in multiple locales. This process involves identifying the locales that must be supported, designing features which support those locales, and writing code that functions equally well in any of the supported locales. Localization (L10n) is a process of modifying or adapting a software product to fit the requirements of a particular locale. This process includes (but may not be limited to) translating the user interface, documentation and packaging, changing dialog box geometries, customizing features (if necessary), and testing the translated product to ensure that it still works (at least as well as the original). i18n is a pre-requisite for L10n. Resource is 1. any part of a program which can appear to the user or be changed or configured by the user. 2. any piece of the program's data, as opposed to its code. Core product is the language independent portion of a software product (as distinct from any particular localized version of that product - including the English language version). Sometimes, however, this term is used to refer to the English product as opposed to other localizations.   Useful links http://www.mozilla.org/docs/refList/i18n/ http://www.w3.org/International/ http://hub.opensolaris.org/bin/view/Community+Group+int_localization/

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• Package Manager cannot access repositories but internet is working

  - by kazman

  I am currently at a conference in another country and my package manager cannot access repositories. My internet is working fine and I can ping the repositories or go to them in a browser, but package manager fails to access them. If I sudo apt-get update it throws Something wicked happened resolving 'wwwproxy:3128' (-5 - No address associated with hostname) (or Ign's). This proxy corresponds to my proxy at my office back at home, but I have disabled proxy in the package manager. Scanning for best repository doesn't work either, it doesn't manage to connect to any. I have searched for this online and have checked things about my apt.conf file. My apt.conf contains: Acquire::http::proxy "http://wwwproxy:3128/"; Acquire::https::proxy "https://wwwproxy:3128/"; Acquire::ftp::proxy "ftp://wwwproxy:3128/"; Acquire::socks::proxy "socks://wwwproxy:3128/"; If I remove apt.conf (or replace with blank), it makes no difference. I don't see that it should since I am connecting directly (and have set it so in my network options in Package manager network settings) I have also tried some things with resolv.conf (changing name address to primary and secondary dns) to no avail. (im not sure if this would help, following other advice) I am running 12.04. (I wrote this very quickly and wrote down everything I have tried to possibly shorten the troubleshooting process, have very limited time between lectures and need this sorted asap, my apologies)

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• Where can I find Ad Networks with single liner Ads?

  - by MaX

  I've developed a site that serves pure HTML Weather widgets (and they are great looking too). Just after two months I am generating 1.25K hits monthly (Google Analytics). Now I want to generate some money out of it. You can check my service out on Here . I am looking for affiliate or an Ads service that can I can hookup within but there is a twist in story. I want single liner text Ad in a particular location otherwise widgets will look rubbish, see this snapshot: Plus I have some unique places in my site to place some banner ads as well, Here are existing set of services that I've already tried: Ad Sense, doesn't allow or have such formats of methods. Peefly provides you with straight links works best but I recorded some clicks (Through Google Events) and they didn't show me any, plus it introduces overhead of manually going and choosing your links. BidVertise totally rubbish opens popups and what not, makes site look like spam I am new to this ad stuff so have a limited knowledge. Suggestions please? I have one more place in Forecast but I want to start simple. P.S. I also have a MetroUI like widget coming in the pipeline but its not ready yet.

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• Using Bulk Operations with Coherence Off-Heap Storage

  - by jpurdy

  Some NamedCache methods (including clear(), entrySet(Filter), aggregate(Filter, …), invoke(Filter, …)) may generate large intermediate results. The size of these intermediate results may result in out-of-memory exceptions on cache servers, and in some cases on cache clients. This may be particularly problematic if out-of-memory exceptions occur on more than one server (since these operations may be cluster-wide) or if these exceptions cause additional memory use on the surviving servers as they take over partitions from the failed servers. This may be particularly problematic with clusters that use off-heap storage (such as NIO or Elastic Data storage options), since these storage options allow greater than normal cache sizes but do nothing to address the size of intermediate results or final result sets. One workaround is to use a PartitionedFilter, which allows the application to break up a larger operation into a number of smaller operations, each targeting either a set of partitions (useful for reducing the load on each cache server) or a set of members (useful for managing client result set sizes). It is also possible to return a key set, and then pull in the full entries using that key set. This also allows the application to take advantage of near caching, though this may be of limited value if the result is large enough to result in near cache thrashing.

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• What is a good way to refactor a large, terribly written code base by myself? [closed]

  - by AgentKC

  Possible Duplicate: Techniques to re-factor garbage and maintain sanity? I have a fairly large PHP code base that I have been writing for the past 3 years. The problem is, I wrote this code when I was a terrible programmer and now it's tens of thousands of lines of conditionals and random MySQL queries everywhere. As you can imagine, there are a ton of bugs and they are extremely hard to find and fix. So I would like a good method to refactor this code so that it is much more manageable. The source code is quite bad; I did not even use classes or functions when I originally wrote it. At this point, I am considering rewriting the whole thing. I am the only developer and my time is pretty limited. I would like to get this done as quickly as possible, so I can get back to writing new features. Since rewriting the code would take a long time, I am looking for some methods that I can use to clean up the code as quickly as possible without leaving more bad architecture that will come back to haunt me later. So this is the basic question: What is a good way for a single developer to take a fairly large code base that has no architecture and refactor it into something with reasonable architecture that is not a nightmare to maintain and expand?

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• Book / software to learn ERP?

  - by user22311

  For a while I've been wanting to learn ERP. What I would like to do is set up a system, and then practice running a business doing things like generating invoices, raising purchase orders, producing monthly accounts, keeping track of fixed assets etc. Then look at enhancing the system further by adding custom code. I know there are a variety of open source ERP systems around, but really I would prefer a widely used commercial system as having familiarity with such a system would be more marketable. So are there any such systems that have a free developer version available? I've looked around, but I've had trouble finding such a system. Also I would like to find a good book or more likely books to read on ERP. Ideally I would be able to get an indepth explanation ERP from a business perspective, ie the accounting operations it supports, how to do all the regular accounting tasks, configuration, business operations best practices, accounting controls and so on. In addition I would like an IT perspective, ie setting up the system, developing forms and reports. Unfortunately the few books I've looked at have been really superficial and totally inadequate. They either fall into the beginning programmer camp, where they use the programming tools but concentrate on programming 101 topics like loops, flow control etc. Or they cover setting up the system with lots of screen shots, but little substance as to why things should be done a certain way. I have a programming background but no real experience in implementing ERP systems. Also I have a reasonable accounting knowledge, and have used ERP systems in various jobs, but only to a very limited degree. So are there any ERP experts who can point me in the right direction? Thanks.

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• From release to business

  - by geneotech

  So let's say that I've finished programming a simple, indie MMO game similiar to Tibia. I've got a stable server application that is ready to launch, i've got a tested bug-free working client application that is ready to play and the game's official website (ready to host) with payment system and client that is ready to download for free. Let's say none of them break copyright laws, and no matter how impossible it sounds, let's for now say it's true. My game divides accounts into two groups - free and premium. If someone gets premium, he's granted access to all possible game features, that of course, need server authorisation to work properly. Let's say that the "premium account" can be bought on the website for a fixed money/month. Free accounts mean that everyone can actually play, but without paying, you get limited access. This is what the mentioned payment system will be for. Well, I'm completely novice to these business entities issues, so in short: what, in terms of law, are steps from here to the state where my game earns money in a fully legal way ? Also, is there for example, something like verification if game gives the user what it actually offers when paying on its website ? I live in Europe, if it changes something.

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• Domain model integration using JSON capable DTOs

  - by g-makulik

  I'm a bit confused about architectural choices for the java/web-applications world. The background is I have a system with certain hardware components (that introduce system immanent active behavior) and a configuration database for system meta and HW-components configuration data (these are even usually self contained, since the HW-components persist configuration data anyway). For realization of the configuration/status data exchange protocol with the HW-components we have chosen the Google Protobuf format, which works well for the directly wired communication with these components. Now we want to develop an abstract model (domain model) for those HW-components and I have the feeling that a plain Java class model would fit best for this (c++ implementation seems to have too much implementation/integration overhead with viable language-bridge interfaces). Google Protobuf message definitions could still serve well to describe DTO objects used to interact with a domain model API. But integrating Google Protobuf messages client side for e.g. data binding in the current view doesn't seem to be a good choice. I'm thinking about some extra serialization features, e.g. for JSON based data exchange with the views/controllers. Most lightweight solutions seem to involve a python based presentation layer using JSON based data transfer (I'm at least not sure to be fully informed about this). Is there some lightweight (applicable for a limited ARM Linux platform) framework available, supporting such architecture to realize a web-application?

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• Ubuntu 12.04 Full Screen without Unity Hub

  - by Xatolos

  I couldn't find an answer for this, so I thought I would try here. My problem is, I have some games on Wine that play in full screen mode but I can't really get them in full screen mode. When they start up, they end up with the GUI's "HUD" overlapping the game which is really annoying and well kills the option to play the game. This has also happened in a few of my Linux programs as well. While I wrote its a problem with Unity, it really isn't limited to this though. I've done full screen mode on Unity and had the Unity side bar and top menu overlap, I've used Gnome and had the same issue happen, Gnome menu is in the top, Cinnamon had the same issue. Sometimes if I Alt-Tab out of it and back into the program it MIGHT remove the HUD but that doesn't always work, and lets face it, full screen mode that is killed by the GUI just isn't something that can really be ignored. Any suggestions or help would be highly welcomed. My laptop http://www.cnet.com/laptops/asus-g53jw-a1-15/4507-3121_7-34210244.html edit Seems so far to be an issue with Unity and Gnome being in 3D mode, and possibly an issue with my NVidia card and XServe (I think that was it...). Going to Unity/Gnome 2d modes seem to help with this for the moment...

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• How "commercially savvy" should software developers be? [closed]

  - by mattnz

  I have been watching answers to many questions on this site, and have come to the conclusion that commercial pragmatism does not factor into many software development discussions. As a result, I seriously wonder at the commercial skills within the industry, specifically the ability to deliver projects on time and to a budget. I see no indication from the site that commercially successful project delivery is a serious concern, yet the industry has a reputation for poor performance in this. Rarely, if ever, does the cost of time factor into discussions. I have never seen concepts such as opportunity cost, time to market, competitive advantage or cash flow mentioned, let alone discussed in technical answers to questions. How can you answer virtually any question without understanding the commercial background on which it is asked? Even Open source projects have a need to operate efficiently and deploy their limited resources to providing the most value for effort. Typically small start-ups have cash flow issues that outweigh longevity concerns, yet they are typically still advised to build for a future they probably won’t have if they do. Is it fair to say that these problems are solely the Managers and Project managers to solve, or are we, as developers, also responsible for ensuring successful on time, within budget delivery of projects, even if those budgets do not allow use to achieve engineering excellence?

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• Use the &ldquo;using&rdquo; statement on objects that implement the IDisposable Interface

  - by mbcrump

  From MSDN : C#, through the .NET Framework common language runtime (CLR), automatically releases the memory used to store objects that are no longer required. The release of memory is non-deterministic; memory is released whenever the CLR decides to perform garbage collection. However, it is usually best to release limited resources such as file handles and network connections as quickly as possible. The using statement allows the programmer to specify when objects that use resources should release them. The object provided to the using statement must implement the IDisposable interface. This interface provides the Dispose method, which should release the object's resources. In my quest to write better, more efficient code I ran across the “using” statement. Microsoft recommends that we specify when to release objects. In other words, if you use the “using” statement this tells .NET to release the object specified in the using block once it is no longer needed.   So Using this block: private static string ReadConfig()         {             const string path = @"C:\SomeApp.config.xml";               using (StreamReader reader = File.OpenText(path))             {                 return reader.ReadToEnd();             }         }   The compiler converts this to: private static string ReadConfig1() {     StreamReader sr = new StreamReader(@"C:\SomeApp.config.xml");       try     {         return sr.ReadToEnd();     }     finally     {         if (sr != null)             ((IDisposable)sr).Dispose();     }   }

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• IEEE SRS documents: lightweight version when working with outside contractors?

  - by maple_shaft

  Typically we follow an Agile development process that tends not to put an emphasis on writing requirements and technical documents that nobody will read. We tend to focus our limited manpower to development and testing activities with collaborative design and whiteboarding as a key focus. There is a mostly standalone web component that will take quite a few weeks to develop, but this work can be mostly parallel with other project work going on. To try and catch up time I was given a budget for hiring a developer on oDesk to complete this work. While my team isn't accustomed to working off of a firm SRS document, I realize that with outsourced development that it is a good idea to be as firm and specific as possible so I realize that I need to provide a detailed Requirements and Technical Specification document for this work to be done correctly. When I do write a Requirements document I typically utilize the standard IEEE SRS document template but I think this is too verbose and probably overkill for what I need to communicate to a developer. Is there another requirements document that is more lightweight and also accepted by a major standards organization like the IEEE? Further, as what will be developed as a software module that will interact with other software modules, my requirements really need to delve into technical specifications for things to work correctly. In this scenario does it make sense to merge technical and requirements specifications into a single document, and if not, what is a viable alternative?

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• model association or controller?

  - by andybritton

  I'm trying to create a rails app that allows users to submit information about their pets. I've come to a point where my knowledge is limited and I don't know enough about what/how this could be done so I'm hoping this will be relatively easy to answer. At the moment I have a model called Pet, this model currently stores basic information like name, picture etc but it also holds more specific data like type, breed, date of birth etc. What I would like to be able to do is create a page that can match various records without having to be manually categorized if that makes sense so a users pet could be matched to other pets with the same breed, age etc. I've read about nested models as I understand this information could be submitted to 2 models in one form but I am not sure whether this could be done directly in a separate controller which would only be visible to users with pets in these matched "groups" if that makes sense. So in essence is it best practice to use 1 table to store all the information and just use a controller to match pets based on rows having the same values or would it be far simpler to have a form with a nested model and link 2 tables together? The main feature needs to be matching without a user having to create a group or categorize pets so the second model would need to add id's to an array instead of just creating more and more rows.

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• OBIEE Capacity Planning

  - by THE

  I can not even recall how many times I was asked by a customer what size the machine should be bought to run our Software. Unfortunately Tech Support is not even the right address to answer that question, as a purchase decision is closely tied to the answer. Hence, Tech Support has been limited to the answer: "The biggest machine you can afford" . Many Customers were unhappy with that and have tried to get us to be more precise and that causes a lot of explanation and lengthy discussion. In the end no one is wiser or happier.  Therefore I am happy to report that at least for OBIEE the decision has just been made a whole lot easier. Have a look at the note Oracle BI EE 11g Architectural Deployment: Capacity Planning (Doc ID 1323646.1) The document attached to that note gives you a good overview for teh sizing of the machines that Oracle recommends to run OBIEE (be it a small installation or a bigger distributed installation) If you have any more questions about this topic and what machines we recommend, then get in contact with  Oracle Consulting or speak to your sales representative.

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• How can I make sure my evening project code is mine?

  - by Sebastian

  I'm a physicist with a CS degree and just started my PhD at a tech company (wanted to do applied research). It deals with large scale finite element simulations. After reviewing their current approach, I think that a radically different method has to be applied (they are using a commercial tool which is very limited). I'd rather base my research on an open source finite element solver and write a program which makes use of it. I'd like to develop this idea in the evenings, because that's the time that best suits me for programming (during the day I prefer reading and maths) and use it at a late stage of my PhD. I'd like to have the option to release my program as open source on my website as a reference, for future personal or even commercial (e.g. consulting) use. How can I make sure that my company doesn't claim the code ownership? I don't really I thought that a version control system could help (check out only in the evening). This would document that I programmed not during regular office hours (documented elsewhere). But these data can be easily manufactured. Any other ideas? I want to stress that I'm not interested in selling software. Jurisdiction is EU, if that matters. Thank you.

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• How to handle the fear of future licensing issues of third-party products in software development?

  - by Ian Pugsley

  The company I work for recently purchased some third party libraries from a very well-known, established vendor. There is some fear among management that the possibility exists that our license to use the software could be revoked somehow. The example I'm hearing is of something like a patent issue; i.e. the company we purchased the libraries from could be sued and legally lose the ability to distribute and provide the libraries. The big fear is that we get some sort of notice that we have to cease usage of the libraries entirely, and have some small time period to do so. As a result of this fear, our ability to use these libraries (which the company has spent money on...) is being limited, at the cost of many hours worth of development time. Specifically, we're having to develop lots of the features that the library already incorporates. Should we be limiting ourselves in this way? Is it possible for the perpetual license granted to us by the third party to be revoked in the case of something like a patent issue, and are there any examples of something like this happening? Most importantly, if this is something to legitimately be concerned about, how do people ever go about taking advantage third-party software while preparing for the possibility of losing that capability entirely? P.S. - I understand that this will venture into legal knowledge, and that none of the answers provided can be construed as legal advice in any fashion.

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• Enablement 2.0 Get Specialized!

  - by mseika

  Enablement 2.0 Get Specialized! The Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates to get certified. Oracle's Certified Exams go through a rigorous review process called a "beta period". Here are a few advantages of taking a Beta Exam: Certification exams taken during the beta period count towards company Specializations. Most new Certified Specialist Exams have no training requirement. Beta Exams Vouchers are available in limited quantity, so request a voucher today by contacting the Partner Enablement Team and act fast to reserve your test from the list below. FREE Certification Testing Are you attending OPN Exchange @ OpenWorld? Then join us at OPN Specialist Test Fest! October 1st - 4th 2012, Marriott Marquis Hotel Pre-register now! Beta testing period will end on October, 6th, 2012 for the following exams: Oracle E-Business Suite R12 Project Essentials (1Z1-511) Beta testing period will end on October, 13th, 2012 for the following exams: Oracle Hyperion Data Relationship Management Essentials (1Z1-588) Beta testing period will end on November, 17th, 2012 for the following exams: Oracle Global Trade Management 6 Essentials (1Z1-589) Exams Coming Soon in Beta Oracle Fusion Distributed Order Orchestration Essentials Exam (1Z1-469) Take the exam(s) now at a near-by Pearson VUE testing center! Contact Us Please direct any inquiries you may have to the Oracle Partner Enablement team at [email protected] For More Information Oracle Certification Program Beta Exams OPN Certified Specialist Exam Study Guides OPN Certified Specialist FAQ

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• help me being the next zuckerberg [closed]

  - by Kraken

  I really expect someone to help me with my problem as stated below. I started learning website making by having tutorials from w3schools.com but after doing taking the HTML tutorials I don't think I really can do anything with it. Maybe I don't know everything about HTML yet. I know the online tutorials are not enough but what I need you guys to tell me is that how can I learn making some nice websites. I have vacations for two months now and I think it would be the best time for me to learn making websites as I really love to be a website developer. Now I would like to start from the scratch. I know some C language (though I know it will not help me). So tell me from where shall I learn HTML and what all things shall I learn after that and in what order. If you can also help me with the material (let it be books or online tutorials). But I would like to know how can I gain confidence that I can make some websites as just learning online tutorials doesn't help me much. I also tried some video tutorials but in that too, they will just tell me some of the functions and not all. So what am I supposed to do.. just know a limited functions as they want me to know in video tutorials or do something else.

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• Representing a world in memory

  - by user9993

  I'm attempting to write a chunk based map system for a game, where as the player moves around chunks are loaded/unloaded, so that the program doesn't run out of memory by having the whole map in memory. I have this part mostly working, however I've hit a wall regarding how to represent the contents of each chunk in memory because of my so far limited understanding of OOP languages. The design I have currently has a ChunkManager class that uses a .NET List type to store instances of Chunk classes. The "chunks" consist of "blocks". It's similar to a Minecraft style game. Inside the Chunk classes, I have some information such as the chunk's X/Y coordinate etc, and I also have a three dimensional array of Block objects. (Three dimensional because I need XYZ values) Here's the problem: The Block class has some basic properties, and I had planned on making different types of blocks inherit from this "base" class. So for example, I would have "StoneBlock", "WaterBlock" etc. So because I have blocks of many different types, I don't know how I would create an array with different object types in each cell. This is how I currently have the three dimensional array declared in my Chunk class: private Block[][][] ArrayOfBlocks; But obviously this will only accept Block objects, not any of the other classes that inherit from Block. How would I go about creating this? Or am I doing it completely wrong and there's a better way?

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• Public domain usage of imagery from films? [on hold]

  - by AdamJones

  I'm thinking of starting a small film site, which would begin as a simple blog. Imagery from films I discuss on the site would be vital to the look and feel of this site. Instantly though this makes me wonder about copyright/public domain rights for such imagery. I just wondered if anyone had general or specific advise about using imagery from this industry or another similar situation? On the one hand I know the film industry aggressively tries to protect its IP (fair enough), but on the other hand, surely film companies do release some imagery of their films in stills format into the public domain to simply help their distribution and advertising efforts? I have tried looking on stock photo galleries for images of film stills but only found moviestillsdb.com) which seemed very limited in its results. I've researched a bit about fair usage (http://fairuse.stanford.edu/overview/fair-use/) as well, which I know applies to the USA specifically. This seems to suggest that a still of a film is within these bounds. Still, any constructive advise others may have as a result of experience dealing with imagery, from film or another domain would be greatly appreciated, assuming it isn't "get a lawyer".

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• When should I decline to make a requested change?

  - by reuscam

  I work on the software side of a company that provides custom hardware with software running on top of it. Often times the hardware is not engineered well. In those cases, I am often asked first to troubleshoot the problem - of course the symptom is always "your software crashed" or something along those lines. Just recently we had another one of these incidents where power on a USB line is not reliable, and it causes a USB device to fail. This causes a usability problem in one of our applications. I have been asked by upper management to handle this better - continually monitor the USB device, and if it disappears, then reboot, or try to reset it. Doing either of these is not guaranteed to fix anything. Ultimately, the real fix is to correct the reliability of the device from the hardware side. I could improve performance, but not to 100%, and of course I would be using my already limited time to bloat code and add yet another device monitoring thread. So with all that said, how do I make a good decision about when to say that this needs to be a hardware fix, and only a hardware fix? Can I approach this quantitatively, and come up with some sort of definitive yes/no test? I'm sure its not that easy.

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