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• What is the difference between Workcenters, Dashboards, and the Interaction Hub?

  - by Matthew Haavisto

  Oracle Open World has just concluded.  Over the course of the conference, we presented several sessions covering different aspects of the PeopleSoft user experience, including Workcenters, Dashboards, and the PeopleSoft Interaction Hub (formerly known as the PeopleSoft Applications Portal).  Although we've produced collateral on these features and covered them in sessions, it became apparent at the conference that customers still have many questions about the these products, including how they are licensed, how they are installed, what their various purposes are, and how they can be used together synergistically. Let's Start with Licensing and Installation As you may know, we've extended the restricted use license (RUL) for the Interaction Hub.  This grants customers with PeopleTools 8.52 licenses the right to install the Interaction Hub for free for use as specified in the Tools license notes.  Note that this means customers receive a restricted use license for the Interaction Hub that doesn't cost them an additional license fee, but it is a separate product, not part of PeopleTools or PeopleSoft applications, and is a separate installation.  This means customers must provide the infrastructure to install and run the Hub, just like any other application.  The benefits of using the Hub to unify your PeopleSoft user experience can be great.  PeopleSoft applications have not yet delivered instances of the Hub with their products, though they may in the future. Workcenters and Dashboards, on the other hand, are frameworks provided by PeopleTools.  No other license is required, and no additional installation of a separate product is needed (apart from PeopleTools and PeopleSoft applications).  PeopleSoft applications are delivering instances of the workcenters and dashboards with their products.  Some are available now, and more are coming in future releases.  These delivered workcenter and dashboard instances require no additional licenses, and no additional installations beyond Tools and the applications that provide them.  In addition, the workcenter and dashboard frameworks provided by PeopleTools can be used by customers to build their own workcenters and dashboards, and it's quite easy and simple to do so. What are Their Differences?  What Purposes do they Serve? Workcenters, Dashboards and the Interaction Hub appear somewhat similar.  They all contain pagelets, and have some visual characteristics in common.  However, their strengths and purposes are very different, and they were designed to provide different benefits to your PeopleSoft ecosystem. Workcenters and Dashboards have the following characteristics: Designed for specific roles Focus on the daily tasks of those roles Help to streamline the work performed most often Personal view of my work world Makes navigation and search easier and quicker, particularly for transactions and decision support Reports and data needed for day-to-day work Personalizable, but minimal Delivered by PS Apps, but can be altered by customer for their requirements Customers can create their own Workcenters can be used for guided processes  The Interaction Hub is designed to aggregate content from multiple applications, and is is used to unify the user experience of those applications.  It offers a rich, web site-based user experience, and is often used to provide access to infrequently performed activities like benefits enrollment, payroll inquiries, life event changes, onboarding, and so on. Full-featured and robust Centrally administered Pushed to large audience Broad info like Company News Infrequent activities like benefits, not day-to-day tasks Self-service, access to employer info Central launch point for other activities and can navigate to workcenters and dashboards Deployed by customers or consultants, instances not delivered by PeopleSoft (at this time) Content management Unified PS application navigation Although these products are quite different and serve different purposes in your PeopleSoft environment, they can be used together to provide a richer, more efficient and engaging user experience for your all your user communities.

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• ArchBeat Link-o-Rama Top 10 for December 9-15, 2012

  - by Bob Rhubart

  You click, we listen. The following list reflects the Top 10 most popular items posted on the OTN ArchBeat Facefbook page for the week of December 9-15, 2012. DevOps Basics II: What is Listening on Open Ports and Files – WebLogic Essentials | Dr. Frank Munz "Can you easily find out which WebLogic servers are listening to which port numbers and addresses?" asks Dr. Frank Munz. The good doctor has an answer—and a tech tip. Using OBIEE against Transactional Schemas Part 4: Complex Dimensions | Stewart Bryson "Another important entity for reporting in the Customer Tracking application is the Contact entity," says Stewart Bryson. "At first glance, it might seem that we should simply build another dimension called Dim – Contact, and use analyses to combine our Customer and Contact dimensions along with our Activity fact table to analyze Customer and Contact behavior." SOA 11g Technology Adapters – ECID Propagation | Greg Mally "Many SOA Suite 11g deployments include the use of the technology adapters for various activities including integration with FTP, database, and files to name a few," says Oracle Fusion Middleware A-Team member Greg Mally. "Although the integrations with these adapters are easy and feature rich, there can be some challenges from the operations perspective." Greg's post focuses on technical tips for dealing with one of these challenges. Podcast: DevOps and Continuous Integration In Part 1 of a 3-part program, panelists Tim Hall (Senior Director of product management for Oracle Enterprise Repository and Oracle’s Application Integration Architecture), Robert Wunderlich (Principal Product Manager for Oracle’s Application Integration Architecture Foundation Pack) and Peter Belknap (Director of product management for Oracle SOA Integration) discuss why DevOps matters and how it changes development methodologies and organizational structure. Good To Know - Conflicting View Objects and Shared Entity | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis shares his thoughts -- and a sample application -- dealing with an "interesting ADF behavior" encountered over the weekend. Cloud Deployment Models | B. R. Clouse Looking out for the cloud newbies... "As the cloud paradigm grows in depth and breadth, more readers are approaching the topic for the first time, or from a new perspective," says B. R. Clouse. "This blog is a basic review of cloud deployment models, to help orient newcomers and neophytes." Service governance morphs into cloud API management | David Linthicum "When building and using clouds, the ability to manage APIs or services is the single most important item you can provide to ensure the success of the project," says David Linthicum. "But most organizations driving a cloud project for the first time have no experience handling a service-based architecture and don't see the need for API management until after deployment. By then, it's too late." Oracle Fusion Middleware Security: Password Policy in OAM 11g R2 | Rob Otto Rob Otto continues the Oracle Fusion Middleware A-Team "Oracle Access Manager Academy" series with a detailed look at OAM's ability to support "a subset of password management processes without the need to use Oracle Identity Manager and LDAP Sync." Understanding the JSF Lifecycle and ADF Optimized Lifecycle | Steven Davelaar Could you call that a surprise ending? Oracle WebCenter & ADF Architecture Team (A-Team) member learned a lot more than he expected while creating a UKOUG presentation entitled "What you need to know about JSF to be succesful with ADF." Expanding on requestaudit - Tracing who is doing what...and for how long | Kyle Hatlestad "One of the most helpful tracing sections in WebCenter Content (and one that is on by default) is the requestaudit tracing," says Oracle Fusion Middleware A-Team architect Kyle Hatlestad. Get up close and technical in his post. Thought for the Day "There is no code so big, twisted, or complex that maintenance can't make it worse." — Gerald Weinberg Source: SoftwareQuotes.com

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• October in Review

  - by Richard Bingham

  With OpenWorld over October was time to get back to serious work for everyone, including the Fusion Applications Developer Relations team. Don't forget the OpenWorld content is still available, including presentation downloads, for a limited period of time so be sure to grab anything you found useful or take another scan for anything you might have missed. Of all the announcements, the continued evolution of the Oracle Cloud services for extending and integrating with Fusion Applications is increasing in popularity, and certainly the Cloud Marketplace is something we're becoming involved in. More details to follow. Fusion Concepts Last week Vik from our team started the new "Fusion Concepts" series of articles, providing those new to Fusion Applications an explanation of the architectural basics, with the aim to reduce the learning curve and lay the platform for more efficient and effective development. The series begun with an insightful first post on the different schemas that exist in the Fusion Applications database. Look out for upcoming posts on multi-lingual entities, profile options, look-ups and more. New Learning Resources Our YouTube channel continued to expand with more 'how to' videos on using page composer, extending the Simplified UI (aka FUSE), and integrating BI reports and analytics. Also the Oracle Learning Library is now well established as a central resource for knowledge, now with thousands of tutorials, videos, and documents. Of particular note are the great new extensibility-related videos added by the CRM Product Management team, including more on the ever-expanding capabilities of Application Composer. To see some examples of these search using keyword 'customization' or the product 'Sales Cloud'. Finally on learning resources, as Oliver mentioned the Oracle Press book on Fusion Application Customization and Extensibility is now available for pre-order on Amazon (due out 1st Jan). Out And About October also saw us attend the annual Apps Conference held by the UK Oracle User Group in London. Interestingly there was an Applications Transformation stream of sessions and content that included Fusion Applications with all the latest in the Oracle Applications evolution, as always focused around the three tenets of social, mobile, and cloud. Read more in Richard's post-event write up. Other teams around Oracle have also been busy. Angelo from the Platform Technical Services group has done quite a bit of work using web services with Fusion SaaS and has published many interesting findings on his blog. It's definitely recommended reading if you are working on any related integration projects. The middleware-for-applications group has built a new tool called "AppAdvantage" offering an online assessment of your use of Fusion Middleware technologies with Oracle Applications. As the popularity of integrating cloud applications with on-premises systems continued to grow, leveraging existing middleware technologies (and licenses) to support the integration solution is likely to be of paramount importance. Similarly the "Build Enterprise Application Extensions with Ease" section of the related webpage has AppsUX director Killan Evers speaking about customization using the composer tools. Both are useful resources for those just getting started with a move to Fusion Applications. The Oracle A-Team, specialists in middleware technical architecture, always publish superb content via their 'chronicles' site, now with a substantial amount specifically related to Fusion Applications. Click on the Fusion Applications menu on the top right of their homepage to see more. Last month of particular note was an article on customizing the timeout pop-up message that shows to inactive users, providing design-time insight and easy-to-follow steps. Finally if you're looking at using Oracle Middleware and Cloud to tailor and extend your applications then you may also be interested in this new blog post on the roadmap for Oracle SOA and the latest on-demand Cloud Development webcast.

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• Making the most of next weeks SharePoint 2010 developer training

  - by Eric Nelson

  [you can still register if you are free on the afternoons of 9th to 11th – UK time] We have 50+ registrations with more coming in – which is fantastic. Please read on to make the most of the training. Background We have structured the training to make sure that you can still learn lots during the three days even if you do not have SharePoint 2010 installed. Additionally the course is based around a subset of the channel 9 training to allow you to easily dig deeper or look again at specific areas. Which means if you have zero time between now and next Wednesday then you are still good to go. But if you can do some pre-work you will likely get even more out of the three days. Step 1: Check out the topics and resources available on-demand The course is based around a subset of the channel 9 training to allow you to easily dig deeper or look again at specific areas. Take a lap around the SharePoint 2010 Training Course on Channel 9 Download the SharePoint Developer Training Kit Step 2: Use a pre-configured Virtual Machine which you can download (best start today – it is large!) Consider using the VM we created If you don't have access to SharePoint 2010. You will need a 64bit host OS and bare minimum of 4GB of RAM. 8GB recommended. Virtual PC can not be used with this VM – Virtual PC only supports 32bit guests. The 2010-7a Information Worker VM gives you everything you need to develop for SharePoint 2010. Watch the Video on how to use this VM Download the VM Remember you only need to download the “parts” for the 2010-7a VM. There are 3 subtly different ways of using this VM: Easiest is to follow the advice of the video and get yourself a host OS of Windows Server 2008 R2 with Hyper-V and simply use the VM Alternatively you can take the VHD and create a “Boot to VHD” if you have Windows 7 Ultimate or Enterprise Edition. This works really well – especially if you are already familiar with “Boot to VHD” (This post I did will help you get started) Or you can take the VHD and use an alternative VM tool such as VirtualBox if you have a different host OS. NB: This tends to involve some work to get everything running fine. Check out parts 1 to 3 from Rolly and if you go with Virtual Box use an IDE controller not SATA. SATA will blue screen. Note in the screenshot below I also converted the vhd to a vmdk. I used the FREE Starwind Converter to do this whilst I was fighting blue screens – not sure its necessary as VirtualBox does now work with VHDs. or Step 3 – Install SharePoint 2010 on a 64bit Windows 7 or Vista Host I haven’t tried this but it is now supported. Check out MSDN. Final notes: I am in the process of securing a number of hosted VMs for ISVs directly managed by my team. Your Architect Evangelist will have details once I have them! Else we can sort out on the Wed. Regrettably I am unable to give folks 1:1 support on any issues around Boot to VHD, 3rd party VM products etc. Related Links: Check you are fully plugged into the work of my team – have you done these simple steps including joining our new LinkedIn group?

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• ArchBeat Link-o-Rama Top 10 for August 19-26, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared via the OTN ArchBeat Facebook page for the week of August 19-26, 2012. Now Available: Oracle SQL Developer 3.2 (3.2.09.23) The latest release of Oracle SQl Developer includes UI enhancements, 12c database support, and bug fixes. ADF Tutorial Chapter 3: Creating a Master-Detail taskflow | Yannick Ongena Oracle ACE Yannick Ongena continues his ADF tutorial with a chapter devoted to view layer and using the data control to build pages that allow user to update reference data. GlassFish Community Event at JavaOne 2012 Don't miss out on this exclusive GlassFish Community Event on Sunday, September 30th from 11:00 a.m. – 1:00 p.m. in Moscone South. Register Now! Part of JavaOne 2012. Oracle BI 11g Book Authors – Podcast #9 | Art of Business Intelligence In this home-grown podcast, authors Christian Screen, Haroun Khan, and Adrian Ward talk about their new book, "Oracle Business Intelligence Enterprise Edition 11g: A Hands-On Tutorial," about their sessions at Oracle OpenWorld, and about their ORACLENERD t-shirts. Oracle Service Bus duplicate message check using Coherence | Jan van Zoggel "Giving the fact that every message on our ESB has an unique messageID element in the SOAP header we could store this on disk, database or in memory,"says Jan van Zoggel. "With the help of Oracle Coherence this last option, in memory, is relatively simple." Even simpler with Jan's detailed instructions. Oracle Technology Network Architect Day - Boston - Sept 12 There are easier ways to increase your IT brainpower. Skip the electrodes and register for Oracle Technology Network Architect Day in Boston, September 12, 2012. This free event includes 8 technical sessions, panel Q&A, roundtable discussions—and a free lunch. 8:00 a.m. – 5:00 p.m. at the Boston Marriott Burlington, One Burlington Mall Road, Burlington, MA 01803. Oracle BPM enable BAM | Peter Paul van de Beek "BAM enables you to make decisions based on real-time information gathered from your running processes," says Peter Paul van de Beek. "With BPMN processes you can use the standard Business Indicators that the BPM Suite offers you and use them to with BAM without much extra effort." Sample Application for Switching Application Module Data Sources | Andrejus Baranovskis A sample application and how-to guide from Oracle ACE Director and ADF expert Andrejus Baranovskis. ORCLville: Some Basic BI Thoughts "If we'd stop to consider what business intelligence really is, many of us might grow a different perspective about how we implement enterprise apps," says Oracle ACE Director Floyd Teter. "What if we implemented with an eye to what kind of information we'd like to get from our enterprise apps?" Oracle VM VirtualBox 4.1.20 released |Oracle's Virtualization Blog Oracle VM VirtualBox 4.1.20 was just released at the community and Oracle download sites, reports the Fat Bloke. This is a maintenance release containing bug fixes and stability improvements. Thought for the Day "The programmer, like the poet, works only slightly removed from pure thought-stuff. He builds his castles in the air, from air, creating by exertion of the imagination. Few media of creation are so flexible, so easy to polish and rework, so readily capable of realizing grand conceptual structures." — Frederick P. Brooks Source: SoftwareQuotes

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• EPM troubleshooting Utilities

  - by THE

  (in via Maurice) "Are you keeping up-to-date with the latest troubleshooting utilities introduced from EPM 11.1.2.2? These are typically not described in product documentation, so you might miss references to them. The following five utilities may be run from the command line.(1) Deployment Report was introduced with EPM 11.1.2.2 (11 April 2012). It details logical web addresses, web servers, application ports, database connections, user directories, database repositories configured for the EPM system, data directories used by EPM system products, instance directories, FMW homes, deployment distory, et cetera. It also helps to keep you honest about whether you made changes to the system and at what times! Download Shared Services patch 13530721 to get the backported functionality in EPM 11.1.2.1. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/epmsys_registry.sh report deployment (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\epmsys_registry.bat report deployment (on Microsoft Windows). The output is saved under \Oracle\Middleware\user_projects\epmsystem1\diagnostics\reports\deployment_report.html (2) Log Analysis has received more "press". It was released with EPM 11.1.2.3 and helps the user to slice and dice EPM logs. It has many parameters which are documented when run without parameters, when run with the -h parameter, or in the 'Readme' file. It has also been released as a standalone utility for EPM 11.1.2.3 and earlier versions. (Sign in to  My Oracle Support, click the 'Patches & Updates' tab, enter the patch number 17425397, and click the Search button. Download the appropriate platform-specific zip file, unzip, and read the 'Readme' file. Note that you must provide a proper value to a JAVA_HOME environment variable [pointer to the mother directory of the Java /bin subdirectory] in the loganalysis.bat | .sh file and use the -d parameter when running standalone.) Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/loganalysis.sh -h (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\loganalysis.bat -h (on Microsoft Windows). The output is saved under the \Oracle\Middleware\user_projects\epmsystem1\diagnostics\reports\ subdirectory. (3) The Registry Cleanup command may be used (without fear!) to clean up various corruptions which can  affect the Hyperion (database-based) Repository. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/registry-cleanup.sh (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\registry-cleanup.bat (on Microsoft Windows). The actions are described on the command line. (4) The Remove Instance Command is only used if there are two or more instances configured on one computer and one of those should be deleted. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/remove-instance.sh (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\remove-instance.bat (on Microsoft Windows). (5) The Reset Configuration Tool was introduced with EPM 11.1.2.2. It nullifies Shared Services Hyperion Registry settings so that a service may be reconfigured. You may locate the values to substitute for <product> or <task> by scanning registry.html (generated by running epmsys_registry.bat | .sh). Find productNAME in INSTANCE_TASKS_CONFIGURATION and SYSTEM_TASKS_CONFIGURATION nodes and identify tasks by property pairs that have values of 'Configurated' or 'Pending'. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/resetConfigTask.sh -product <product> -task <task> (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\resetConfigTask.bat -product <product> -task <task> (on Microsoft Windows). "Thanks to Maurice for this collection of utilities.

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• How much is a subscriber worth?

  - by Tom Lewin

  This year at Red Gate, we’ve started providing a way to back up SQL Azure databases and Azure storage. We decided to sell this as a service, instead of a product, which means customers only pay for what they use. Unfortunately for us, it makes figuring out revenue much trickier. With a product like SQL Compare, a customer pays for it, and it’s theirs for good. Sure, we offer support and upgrades, but, fundamentally, the sale is a simple, upfront transaction: we’ve made this product, you need this product, we swap product for money and everyone is happy. With software as a service, it isn’t that easy. The money and product don’t change hands up front. Instead, we provide a service in exchange for a recurring fee. We know someone buying SQL Compare will pay us $X, but we don’t know how long service customers will stay with us, or how much they will spend. How do we find this out? We use lifetime value analysis. What is lifetime value? Lifetime value, or LTV, is how much a customer is worth to the business. For Entrepreneurs has a brilliant write up that we followed to conduct our analysis. Basically, it all boils down to this equation: LTV = ARPU x ALC To make it a bit less of an alphabet-soup and a bit more understandable, we can write it out in full: The lifetime value of a customer equals the average revenue per customer per month, times the average time a customer spends with the service Simple, right? A customer is worth the average spend times the average stay. If customers pay on average $50/month, and stay on average for ten months, then a new customer will, on average, bring in $500 over the time they are a customer! Average spend is easy to work out; it’s revenue divided by customers. The problem comes when we realise that we don’t know exactly how long a customer will stay with us. How can we figure out the average lifetime of a customer, if we only have six months’ worth of data? The answer lies in the fact that: Average Lifetime of a Customer = 1 / Churn Rate The churn rate is the percentage of customers that cancel in a month. If half of your customers cancel each month, then your average customer lifetime is two months. The problem we faced was that we didn’t have enough data to make an estimate of one month’s cancellations reliable (because barely anybody cancels)! To deal with this data problem, we can take data from the last three months instead. This means we have more data to play with. We can still use the equation above, we just need to multiply the final result by three (as we worked out how many three month periods customers stay for, and we want our answer to be in months). Now these estimates are likely to be fairly unreliable; when there’s not a lot of data it pays to be cautious with inference. That said, the numbers we have look fairly consistent, and it’s super easy to revise our estimates when new data comes in. At the very least, these numbers give us a vague idea of whether a subscription business is viable. As far as Cloud Services goes, the business looks very viable indeed, and the low cancellation rates are much more than just data points in LTV equations; they show that the product is working out great for our customers, which is exactly what we’re looking for!

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• Cloud Backup: Getting the Users' Backs Up

  - by Tony Davis

  On Wednesday last week, Microsoft announced that as of July 1, all data transfers into its Microsoft Azure cloud will be free (though you have to pay for transferring data out). On Thursday last week, SQL Azure in Western Europe went down. It was a relatively short outage, but since SQL Azure currently provides no easy way to take a standard backup of a database and store it locally, many people had no recourse but to wait patiently for their cloud-based app to resume. It seems that Microsoft are very keen encourage developers to move their data onto their cloud, but are developers ready to do it, given that such basic backup capabilities are lacking? Recently on Simple-Talk, Mike Mooney described a perfect use case for the Microsoft Cloud. They had a simple web-based application with a SQL Server backend; they could move the application to Windows Azure, and the data into SQL Azure and in the process free themselves from much of the hassle surrounding management and scaling of the hardware, network and so on. It was a great fit and yet it nearly didn't happen; lack of support for the BACKUP command almost proved a show-stopper. Of course, backups of Azure databases are always and have always been taken automatically, for disaster recovery purposes, but these are strictly on-cloud copies and as of now it is not possible to use them to them to restore a database to a particular point in time. It seems that none of those clever Microsoft people managed to predict the need to perform basic backups of Azure databases so that copies could be stored locally, outside the Azure universe. At the very least, as Mike points out, performing a local backup before a new deployment is more or less mandatory. Microsoft did at least note the sound of gnashing teeth and, as a stop-gap measure, offered SQL Azure Database Copy which basically allows you to create an online clone of your database, but this doesn't allow for storing local archives of the data. To that end MS has provided SQL Azure Import/Export, to package up and export a database and its data, using BACPACs. These BACPACs do not guarantee transactional consistency; for example, if a child table is modified after the parent is copied, then the copied database will be in inconsistent state (meaning, to add to the fun, BACPACs need to be created from a database copy). In any event, widespread problems with BACPAC's evil cousin, the DACPAC have been well-documented, and it seems likely that many will also give BACPAC the bum's rush. Finally, in a TechEd 2011 presentation tagged "SQL Azure Advanced Administration", it was announced that "backup and restore" were coming in the next SQL Azure CTP. And yet this still doesn't mean that we'll get simple backups as DBAs know and love them. What it does mean, at least, is the ability to restore any given database to a point in time within a 2-week window. For the time being, if you want a local copy of your data and don't want to brave the BACPAC, one is left with SSIS or BCP, creative use of schema and data comparison tools, or use of SQL Azure Backup (currently in beta) in order to perform this simple but vital task. Cheers, Tony.

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• Delivering SOA Governance with EAMS and Oracle Enterprise Repository by Link Consulting Team

  - by JuergenKress

  In the last 12 years Link Consulting has been making its presence in specific areas such as Governance and Architecture, both in terms of practices and methodologies, products, know-how and technological expertise. The Enterprise Architecture Management System - Oracle Enterprise Edition (EAMS - OER Edition) is the result of this experience and combines the architecture management solution with OER in order to deliver a product specialized for SOA Governance that gathers the better of two worlds in solution that enables SOA Governance projects, initiatives and programs. Enterprise Architecture Management System Enterprise Architecture Management System (EAMS), is an automation based solution that enables the efficient management of Enterprise Architectures. The solution uses configured enterprise repositories and takes advantages of its features to provide automation capabilities to the users. EAMS provides capabilities to create/customize/analyze repository data, architectural blueprints, reports and analytic charts. Oracle Enterprise Repository Oracle Enterprise Repository (OER) is one of the major and central elements of the Oracle SOA Governance solution. Oracle Enterprise Repository provides the tools to manage and govern the metadata for any type of software asset, from business processes and services to patterns, frameworks, applications, components, and models. OER maps the relationships and inter-dependencies that connect those assets to improve impact analysis, promote and optimize their reuse, and measure their impact on the bottom line. It provides the visibility, feedback, controls, and analytics to keep your SOA on track to deliver business value. The intense focus on automation helps to overcome barriers to SOA adoption and streamline governance throughout the lifecycle. Core capabilities of the OER include: Asset Management Asset Lifecycle Management Usage Tracking Service Discovery Version Management Dependency Analysis Portfolio Management EAMS - OER Edition The solution takes the advantages and features from both products and combines them in a symbiotic tool that enhances the quality of SOA Governance Initiatives and Programs. EAMS is able to produce a vast number of outputs by combining its analytical engine, SOA-specific configurations and the assets in OER and other related tools, catalogs and repositories. The configurations encompass not only the extendable parametrization of the metadata but also fully configurable blueprints, PowerPoint reports, charts and queries. The SOA blueprints The solution comes with a set of predefined architectural representations that help the organization better perceive their SOA landscape. More blueprints can be easily created in order to accommodate the organizations needs in terms of detail, audience and metadata. Charts & Dashboards The solution encompasses a set of predefined charts and dashboards that promote a more agile way to control and explore the assets. Time Based Visualization All representations are time bound, and with EAMS - OER you can truly govern SOA with a complete view of the Past, Present and Future; The solution delivers Gap Analysis, a project oriented approach while taking into consideration the As-Was, As-Is an To-Be. Time based visualization differentiating factors: Extensive automation and maintenance of architectural representations Organization wide solution. Easy access and navigation to and between all architectural artifacts and representations. Flexible meta-model, customization and extensibility capabilities. Lifecycle management and enforcement of the time dimension over all the repository content. Profile based customization. Comprehensive visibility Architectural alignment Friendly and striking user interfaces For more information on EAMS visit us here. For more information on SOA visit us here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Link Consulting,OER,OSR,SOA Governance,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Sunshine after the iCloud release?

  - by Laila

  "Why should I believe them? They're the ones that brought us MobileMe? It was not our finest hour, but we learned a lot." Steve Jobs June 6th 2011 Apple's new cloud service has been met with uncritical excitement by industry commentators.  It is wonderful what a rename can do.  Apple has had a 'cloud' offering for three years called MobileMe, successor to .MAC and  iTools, so iCloud is now the fourth internet service Apple have attempted. If this had been Microsoft, there would have been catcalls all around the blogosphere.  I'll admit that there is a lot more functionality announced for iCloud than MobileMe has ever managed to achieve, but then almost anything has more functionality than MobileMe.  It's an expensive service (£120 a year in the UK, $90 in the states), launched as far back as  June 9, 2008, that has delivered very little and suffered a string of technical problems; the documentation was mainly  a community effort, built up gradually by the frustrated and angry users. It was supposed to synchronise PC Outlook calendars but couldn't manage Microsoft Exchange (Google could, of course). It used WebDAV to allow Windows users to attach to the filestore, but didn't document how to do it. The method for downloading and uploading files to the cloud-based filestore was ridiculously clunky. It allowed you to post photos on a public site, but forgot to include a way of deleting photos. I could go on with the list, but you can explore the many sites that have flourished to inhabit the support-vacuum left by Apple. MobileMe should have had all the bright new clever things announced for iCloud. Apple dropped the ball, and allowed services such as Flickr to fill the void. However, their PR skills are such that, a name-change later (the .ME.com email address remains), it has turned a rout into a victory, and hundreds of earnest bloggers have been extolling Apple's expertise in cloud matters. This must be frustrating for the other cloud providers who have quietly got the technology working right. I wish iCloud well, even though I resent the expensive mess they made of MobileMe. Apple promise that iCloud will sync files, apps, app data, and media across all the different iOS5 devices, Macs, and PCs. It also hopes to sync music across devices, but not video content. They've offered existing MobileMe users free use of the MobileMe service for a year as the product is morphed, and they will be able to transfer to iCloud when it is launched in the autumn.  On June 30, 2012, MobileMe will die, and Apple's iWeb is also soon to join iTools and .MAC in the hereafter. So why get excited about iCloud? That all depends on the level of PC integration. Whereas iOS5 machines will be full participants in the new world of data-sharing (Sorry iPod Touch users) what about .NET libraries? There is talk of synchronising 'My Pictures' libraries with iOS5 and iMac machines, but little more detail as yet. Apple has a lot to prove with iCloud and anyone with actual experience of their past attempts to get into cloud services will be wary.

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• Oracle Spatial and Graph – A year in review

  - by Mandy Ho

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} What a great year for Oracle Spatial! Or shall I now say, Oracle Spatial and Graph, with our official name change this summer. There were so many exciting events and updates we had this year, and this blog will review and link to some of the events you may have missed over the year. We kicked off 2012 with our webinar: Situational Analysis at OnStar with Oracle Spatial and Graph. We collaborated with OnStar’s Emergency Strategy and Outreach expert, Jeff Joyner ,on how Onstar uses Google Earth Visualization, NAVTEQ data and Oracle Database to deliver fast, accurate emergency services to its customers. In the next webinar in our 2012 series, Oracle partner TARGUSinfo showcased how to build a robust, scalable and secure customer relationship management systems – with built-in mapping and spatial analysis, and deployed in the cloud. This is a very cool system using all Oracle technologies including Oracle Database and Fusion Middleware MapViewer. Attendees learned how to gather market insight, score prospects and customers and perform location analysis. The replay is available here. Our final webinar of the year focused on using Oracle Business Intelligence tools, along with Oracle Spatial and Graph to perform location-aware predictive analysis. Watch the webcast here: In June, we joined up with the Location Intelligence conference in Washington, DC, and had a very successful 2012 Oracle Spatial User Conference. Customers and partners from the US, as well as from EMEA and Asia, flew in to share experiences and ideas, and get technical updates from Oracle experts. Users were excited to hear about spatial-Exadata performance, and advances in MapViewer and BI. Peter Doolan of Oracle Public Sector kicked off the event with a great keynote, and US Census, NOAA, and Ordnance Survey Great Britain were just a few of the presenters. Presentation archive here. We recognized some of the most exceptional partners and customers for their contributions to advancing mainstream solutions using geospatial technologies. Planning for 2013’s conference has already started. Please contribute your papers for consideration here. http://www.locationintelligence.net/ We also launched a new Oracle PartnerNetwork Spatial Specialization – to enable partners to get validated in the marketplace for their expertise in taking solutions to market. Individuals can also get individual certifications. Learn more here. Oracle Open World was not to disappoint, with news regarding our next Oracle Spatial and Graph release, as well as the announcement of our new Oracle Spatial and Graph SIG board! Join the SIG today. One more exciting event as we look to 2013. Spatial and location technologies have a dedicated track at the January BIWA SIG Summit – on January 9-10 in Redwood Shores, CA. View the agenda and register here: www.biwasummit.org. We thank you for all your support during the year of 2012 and look towards an even more exciting 2013! Wishing you and your family a prosperous New Year and Happy Holidays!

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• World Record Siebel PSPP Benchmark on SPARC T4 Servers

  - by Brian

  Oracle's SPARC T4 servers set a new World Record for Oracle's Siebel Platform Sizing and Performance Program (PSPP) benchmark suite. The result used Oracle's Siebel Customer Relationship Management (CRM) Industry Applications Release 8.1.1.4 and Oracle Database 11g Release 2 running Oracle Solaris on three SPARC T4-2 and two SPARC T4-1 servers. The SPARC T4 servers running the Siebel PSPP 8.1.1.4 workload which includes Siebel Call Center and Order Management System demonstrates impressive throughput performance of the SPARC T4 processor by achieving 29,000 users. This is the first Siebel PSPP 8.1.1.4 benchmark supporting 29,000 concurrent users with a rate of 239,748 Business Transactions/hour. The benchmark demonstrates vertical and horizontal scalability of Siebel CRM Release 8.1.1.4 on SPARC T4 servers. Performance Landscape Systems Txn/hr Users Call Center Order Management Response Times (sec) 1 x SPARC T4-1 (1 x SPARC T4 2.85 GHz) – Web 3 x SPARC T4-2 (2 x SPARC T4 2.85 GHz) – App/Gateway 1 x SPARC T4-1 (1 x SPARC T4 2.85 GHz) – DB 239,748 29,000 0.165 0.925 Oracle: Call Center + Order Management Transactions: 197,128 + 42,620 Users: 20300 + 8700 Configuration Summary Web Server Configuration: 1 x SPARC T4-1 server 1 x SPARC T4 processor, 2.85 GHz 128 GB memory Oracle Solaris 10 8/11 iPlanet Web Server 7 Application Server Configuration: 3 x SPARC T4-2 servers, each with 2 x SPARC T4 processor, 2.85 GHz 256 GB memory 3 x 300 GB SAS internal disks Oracle Solaris 10 8/11 Siebel CRM 8.1.1.5 SIA Database Server Configuration: 1 x SPARC T4-1 server 1 x SPARC T4 processor, 2.85 GHz 128 GB memory Oracle Solaris 11 11/11 Oracle Database 11g Release 2 (11.2.0.2) Storage Configuration: 1 x Sun Storage F5100 Flash Array 80 x 24 GB flash modules Benchmark Description Siebel 8.1 PSPP benchmark includes Call Center and Order Management: Siebel Financial Services Call Center – Provides the most complete solution for sales and service, allowing customer service and telesales representatives to provide superior customer support, improve customer loyalty, and increase revenues through cross-selling and up-selling. High-level description of the use cases tested: Incoming Call Creates Opportunity, Quote and Order and Incoming Call Creates Service Request . Three complex business transactions are executed simultaneously for specific number of concurrent users. The ratios of these 3 scenarios were 30%, 40%, 30% respectively, which together were totaling 70% of all transactions simulated in this benchmark. Between each user operation and the next one, the think time averaged approximately 10, 13, and 35 seconds respectively. Siebel Order Management – Oracle's Siebel Order Management allows employees such as salespeople and call center agents to create and manage quotes and orders through their entire life cycle. Siebel Order Management can be tightly integrated with back-office applications allowing users to perform tasks such as checking credit, confirming availability, and monitoring the fulfillment process. High-level description of the use cases tested: Order & Order Items Creation and Order Updates. Two complex Order Management transactions were executed simultaneously for specific number of concurrent users concurrently with aforementioned three Call Center scenarios above. The ratio of these 2 scenarios was 50% each, which together were totaling 30% of all transactions simulated in this benchmark. Between each user operation and the next one, the think time averaged approximately 20 and 67 seconds respectively. Key Points and Best Practices No processor cores or cache were activated or deactivated on the SPARC T-Series systems to achieve special benchmark effects. See Also Siebel White Papers SPARC T4-1 Server oracle.com OTN SPARC T4-2 Server oracle.com OTN Siebel CRM oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 30 September 2012.

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• Future Of F# At Jazoon 2011

  - by Alois Kraus

  I was at the Jazoon 2011 in Zurich (Switzerland). It was a really cool event and it had many top notch speaker not only from the Microsoft universe. One of the most interesting talks was from Don Syme with the title: F# Today/F# Tomorrow. He did show how to use F# scripting to browse through open databases/, OData Web Services, Sharepoint, …interactively. It looked really easy with the help of F# Type Providers which is the next big language feature in a future F# version. The object returned by a Type Provider is used to access the data like in usual strongly typed object model. No guessing how the property of an object is called. Intellisense will show it just as you expect. There exists a range of Type Providers for various data sources where the schema of the stored data can somehow be dynamically extracted. Lets use e.g. a free database it would be then let data = DbProvider(http://.....); data the object which contains all data from e.g. a chemical database. It has an elements collection which contains an element which has the properties: Name, AtomicMass, Picture, …. You can browse the object returned by the Type Provider with full Intellisense because the returned object is strongly typed which makes this happen. The same can be achieved of course with code generators that use an input the schema of the input data (OData Web Service, database, Sharepoint, JSON serialized data, …) and spit out the necessary strongly typed objects as an assembly. This does work but has the downside that if the schema of your data source is huge you will quickly run against a wall with traditional code generators since the generated “deserialization” assembly could easily become several hundred MB. *** The following part contains guessing how this exactly work by asking Don two questions **** Q: Can I use Type Providers within C#? D: No. Q: F# is after all a library. I can reference the F# assemblies and use the contained Type Providers? D: F# does annotate the generated types in a special way at runtime which is not a static type that C# could use. The F# type providers seem to use a hybrid approach. At compilation time the Type Provider is instantiated with the url of your input data. The obtained schema information is used by the compiler to generate static types as usual but only for a small subset (the top level classes up to certain nesting level would make sense to me). To make this work you need to access the actual data source at compile time which could be a problem if you want to keep the actual url in a config file. Ok so this explains why it does work at all. But in the demo we did see full intellisense support down to the deepest object level. It looks like if you navigate deeper into the object hierarchy the type provider is instantiated in the background and attach to a true static type the properties determined at run time while you were typing. So this type is not really static at all. It is static if you define as a static type that its properties shows up in intellisense. But since this type information is determined while you are typing and it is not used to generate a true static type and you cannot use these “intellistatic” types from C#. Nonetheless this is a very cool language feature. With the plotting libraries you can generate expressive charts from any datasource within seconds to get quickly an overview of any structured data storage. My favorite programming language C# will not get such features in the near future there is hope. If you restrict yourself to OData sources you can use LINQPad to query any OData enabled data source with LINQ with ease. There you can query Stackoverflow with The output is also nicely rendered which makes it a very good tool to explore OData sources today.

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• Getting the number of fragments which passed the depth test

  - by Etan

  In "modern" environments, the "NV Occlusion Query" extension provides a method to get the number of fragments which passed the depth test. However, on the iPad / iPhone using OpenGL ES, the extension is not available. What is the most performant approach to implement a similar behaviour in the fragment shader? Some of my ideas: Render the object completely in white, then count all the colors together using a two-pass shader where first a vertical line is rendered and for each fragment the shader computes the sum over the whole row. Then, a single vertex is rendered whose fragment sums all the partial sums of the first pass. Doesn't seem to be very efficient. Render the object completely in white over a black background. Downsample recursively, abusing the hardware linear interpolation between textures until being at a reasonably small resolution. This leads to fragments which have a greyscale level depending on the number of white pixels where in their corresponding region. Is this even accurate enough? Use mipmaps and simply read the pixel on the 1x1 level. Again the question of accuracy and if it is even possible using non-power-of-two textures. The problem wit these approaches is, that the pipeline gets stalled which results in major performance issues. Therefore, I'm looking for a more performant way to accomplish my goal. Using the EXT_OCCLUSION_QUERY_BOOLEAN extension Apple introduced EXT_OCCLUSION_QUERY_BOOLEAN in iOS 5.0 for iPad 2. "4.1.6 Occlusion Queries Occlusion queries use query objects to track the number of fragments or samples that pass the depth test. An occlusion query can be started and finished by calling BeginQueryEXT and EndQueryEXT, respectively, with a target of ANY_SAMPLES_PASSED_EXT or ANY_SAMPLES_PASSED_CONSERVATIVE_EXT. When an occlusion query is started with the target ANY_SAMPLES_PASSED_EXT, the samples-boolean state maintained by the GL is set to FALSE. While that occlusion query is active, the samples-boolean state is set to TRUE if any fragment or sample passes the depth test. When the occlusion query finishes, the samples-boolean state of FALSE or TRUE is written to the corresponding query object as the query result value, and the query result for that object is marked as available. If the target of the query is ANY_SAMPLES_PASSED_CONSERVATIVE_EXT, an implementation may choose to use a less precise version of the test which can additionally set the samples-boolean state to TRUE in some other implementation dependent cases." The first sentence hints on a behavior which is exactly what I'm looking for: getting the number of pixels which passed the depth test in an asynchronous manner without much performance loss. However, the rest of the document describes only how to get boolean results. Is it possible to exploit this extension to get the pixel count? Does the hardware support it so that there may be hidden API to get access to the pixel count? Other extensions which could be exploitable would be debugging features like the number of times the fragment shader was invoked (PSInvocations in DirectX - not sure if something simila is available in OpenGL ES). However, this would also result in a pipeline stall.

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• WebCenter Customer Spotlight: Hyundai Motor Company

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. They  undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors.  Hyundai Motor Company cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported their future growth in the competitive car industry. Company OverviewHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. The company strives to enhance its brand image and market recognition by continuously improving the quality and design of its cars. Business Challenges To maximize the company’s growth potential, Hyundai Motor Company undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Specifically, they wanted to: Introduce a smart work environment to improve staff productivity and efficiency, and take advantage of rapid company growth due to new, enhanced car designs Replace a legacy document system managed by individual staff to improve collaboration, the visibility of corporate documents, and sharing of work-related files between employees Improve the security and storage of documents containing corporate intellectual property, and prevent intellectual property loss when staff leaves the company Eliminate delays when downloading files from the central server to a PC Build a large, single document repository to more efficiently manage and share data between 30,000 staff at the company’s headquarters Establish a scalable system that can be extended to Hyundai offices around the world Solution DeployedAfter conducting a large-scale benchmark test, Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors. Business Results Lowered the overall time spent each day on all document-related work by approximately 85%—from 4.5 hours to around 42 minutes on an average day Saved more than US$1 million per year in printer, paper, and toner costs, and laid the foundation for a completely paperless environment Reduced staff’s time spent requesting and receiving documents about car sales or designs from supervisors by 50%, by storing and managing all documents across the corporation in a single repository Cut the time required to draft new-car manufacturing, sales, and design documents by 20%, by allowing employees to reference high-quality data, such as marketing strategy and product planning documents already in the system Enhanced staff productivity at company headquarters by 9% by reducing the document-related tasks of 30,000 administrative and research and development staff Ensured the system could scale to hold 3 petabytes of car sales, manufacturing, and design data by 2013 and be deployed at branches worldwide We chose Oracle Exalogic, Oracle Exadata, and Oracle WebCenter Content to support our new document-centralization system over their competitors as Oracle offers stable storage for petabytes of data and high processing speeds. We have cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported our future growth in the competitive car industry. Kang Tae-jin, Manager, General Affairs Team, Hyundai Motor Company Additional Information Hyundai Motor Company Customer Snapshot Oracle WebCenter Content

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• SQL Server Optimizer Malfunction?

  - by Tony Davis

  There was a sharp intake of breath from the audience when Adam Machanic declared the SQL Server optimizer to be essentially "stuck in 1997". It was during his fascinating "Query Tuning Mastery: Manhandling Parallelism" session at the recent PASS SQL Summit. Paraphrasing somewhat, Adam (blog | @AdamMachanic) offered a convincing argument that the optimizer often delivers flawed plans based on assumptions that are no longer valid with today’s hardware. In 1997, when Microsoft engineers re-designed the database engine for SQL Server 7.0, SQL Server got its initial implementation of a cost-based optimizer. Up to SQL Server 2000, the developer often had to deploy a steady stream of hints in SQL statements to combat the occasionally wilful plan choices made by the optimizer. However, with each successive release, the optimizer has evolved and improved in its decision-making. It is still prone to the occasional stumble when we tackle difficult problems, join large numbers of tables, perform complex aggregations, and so on, but for most of us, most of the time, the optimizer purrs along efficiently in the background. Adam, however, challenged further any assumption that the current optimizer is competent at providing the most efficient plans for our more complex analytical queries, and in particular of offering up correctly parallelized plans. He painted a picture of a present where complex analytical queries have become ever more prevalent; where disk IO is ever faster so that reads from disk come into buffer cache faster than ever; where the improving RAM-to-data ratio means that we have a better chance of finding our data in cache. Most importantly, we have more CPUs at our disposal than ever before. To get these queries to perform, we not only need to have the right indexes, but also to be able to split the data up into subsets and spread its processing evenly across all these available CPUs. Improvements such as support for ColumnStore indexes are taking things in the right direction, but, unfortunately, deficiencies in the current Optimizer mean that SQL Server is yet to be able to exploit properly all those extra CPUs. Adam’s contention was that the current optimizer uses essentially the same costing model for many of its core operations as it did back in the days of SQL Server 7, based on assumptions that are no longer valid. One example he gave was a "slow disk" bias that may have been valid back in 1997 but certainly is not on modern disk systems. Essentially, the optimizer assesses the relative cost of serial versus parallel plans based on the assumption that there is no IO cost benefit from parallelization, only CPU. It assumes that a single request will saturate the IO channel, and so a query would not run any faster if we parallelized IO because the disk system simply wouldn’t be able to handle the extra pressure. As such, the optimizer often decides that a serial plan is lower cost, often in cases where a parallel plan would improve performance dramatically. It was challenging and thought provoking stuff, as were his techniques for driving parallelism through query logic based on subsets of rows that define the "grain" of the query. I highly recommend you catch the session if you missed it. I’m interested to hear though, when and how often people feel the force of the optimizer’s shortcomings. Barring mistakes, such as stale statistics, how often do you feel the Optimizer fails to find the plan you think it should, and what are the most common causes? Is it fighting to induce it toward parallelism? Combating unexpected plans, arising from table partitioning? Something altogether more prosaic? Cheers, Tony.

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• Hell and Diplomacy: Notes on Software Integration

  - by ericajanine

  Well, I'm getting cabin fever and short-timer's ADD all at the same time. I haven't been anywhere outside of my greater city area in FOREVER and I'm only days away from my vacation. I have brainlock because the last few days have been non-stop diffusing amazingly hostile conversations. I think I'll write about that. So then, I "do" software. At the end of the day, software is pretty straightforward. Software is that thing we love and try to make do things not currently in play, in existence. If a process around getting software to do something is broken (like most actually are), then we should acknowledge it and move on. We are professional. We are helpful beyond the normal call of duty. We live and breathe making the lives better for those apps being active in the world. But above all--the shocker: We are SERVICE. In a service frame of mind, all perspectives shift to what is best overall for system stabilization vs. what must be in production to meet business objectives. It doesn't matter how much you like or dislike the creator of said software. It doesn't matter what time you went to bed last night or if your mate appreciates your Death March attitude. Getting a product in and when is an age-old dilemma in a software environment where more than, say, 3 people are involved. We know this. Taking a servant's perspective eliminates the drama surrounding what a group of half-baked developers forgot to tell each other in the 11th hour about their trampling changes before check-in. We, my counterparts in society, get paid to deal with that drama. I get paid to diffuse that drama and make everything integrate as smoothly as possible. At the end of the day, attacking someone over a minor detail not only makes things worse, it's against the whole point of our real existence. Being in support or software integration means you are to keep your eyes on the end game. That end game? It's making a solution work for all stakeholders, not just you or your immediate superior. Development and technology groups exist because business groups need them to exist and solve their issues. The end game? Doing what is best for those business groups ultimately. Period. Note: That does not mean you let your business users solely dictate when and if something gets changed in an environment you ultimately own. That's just crazy. Software and its environments are legitimately owned by those who manage it directly, no matter how important a business group believes it is to the existence of mankind. So, you both negotiate the terms of changing that environment and only do so upon that negotiation. Diplomacy is in order. So, to finish my thoughts: If you have no ability to keep your mouth shut in a situation where a business or development group truly need your help to make something work even beyond a deadline, find another profession. Beating up someone verbally because they screw up means a service attitude is not at the forefront of your motivation for doing what is ultimately their work and their product. Software, especially integration, requires a strong will and a soft touch to keep it on track. Not a hammer covered in broken glass.

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• How to get faster graphics in KVM? VNC is painfully slow with Haiku OS guest, Spice won't install and SDL doesn't work

  - by Don Quixote

  I've been coming up to speed on the Haiku operating system, an Open Source clone of BeOS 5 Pro. I'm using an Apple MacBook Pro as my development machine. Apple's BootCamp BIOS does not support more than four partitions on the internal hard drive. While I can set up extended and logical partitions, doing so will prevent any of the installed operating systems from booting. To run Haiku directly on the iron, I boot it off a USB stick. Using external storage is also helpful because I am perpetually out of filesystem space. While VirtualBox is documented to allow access to physical drives, I could not actually get it to work. Also VirtualBox can only use one of the host CPU's cores. While VB guests can be configured for more than one CPU, they are only emulated. A full build of the Haiku OS takes 4.5 under VB. I had the hope of reducing build times by using KVM instead, but it's not working nearly as well as VirtualBox did. The Linux Kernel Virtual Machine is broken in all manner of fundamental ways as seen from Haiku. But I'm a coder; maybe I could contribute to fixing some of those problems. The first problem I've got is that Haiku's video in virt-manager is quite painfully slow. When I drag Haiku windows around the desktop, they lag quite far behind where my mouse is. It's quite difficult to move a window to a precise position on the screen. Just imagine that the mouse was connected to the window title bar with a really stretchy spring. Also Haiku's mouse lags quite far behind where I have moved it. I found lots of Personal Package Archives that enable Spice from QEMU / KVM at the Ubuntu Personal Package Arhives. I tried a few of the PPAs but none of them worked; with one of them, the command "add-apt-repository" crashed with a traceback. There is a Wiki page about Spice, but it says that it only works on 64-bit. My Early 2006 MacBook Pro is 32-bit. Its Apple Model Identifier is MacBookPro1,1; these use Core Duos NOT Core 2 Duos. I don't mind building a source deb for 32-bit if I can expect it to work. Is there some reason that Spice should be 64-bit only? Does it need features of the x86_64 Instruction Set Architecture that x86 does not have? When I try using SDL from virt-manager, the configuration for Local SDL Window says "Xauth: /home/mike/.Xauthority". When I try to start my guest, virt-manager emits an error. When I Googled the error message, the usual solution was to make ~/.Xauthority readible. However, .Xauthorty does not exist in my home directory. Instead I have a $XAUTHORITY environment variable. There is no way to configure SDL in virt-manager to use $XAUTHORITY instead of ~/.Xauthority. Neither does it work to copy the value of $XAUTHORITY into the file. I am ready to scream, because I've been five fscking days trying to make KVM work for Haiku development. There is a whole lot more that is broken than the slow video. All I really want to do for now is speed up my full builds of Haiku by using "jam -j2" to use both cores in my CPU. I may try Xen next, but the last time I monkeyed with Xen it was far, far more broken than I am finding KVM to be. Just for now, I would be satisfied if there were some way to use my USB stick as a drive in VirtualBox. VB does allow me to configure /dev/sdb as a drive, but it always causes a fatal error when I try to launch the guest. Thank You For Any Advice You Can Give Me. -

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• Access Control Service: Transitioning between Active and Passive Scenarios

  - by Your DisplayName here!

  As I mentioned in my last post, ACS features a number of ways to transition between protocol and token types. One not so widely known transition is between passive sign ins (browser) and active service consumers. Let’s see how this works. We all know the usual WS-Federation handshake via passive redirect. But ACS also allows driving the sign in process yourself via specially crafted WS-Federation query strings. So you can use the following URL to sign in using LiveID via ACS. ACS will then redirect back to the registered reply URL in your application: GET /login.srf?   wa=wsignin1.0&   wtrealm=https%3a%2f%2faccesscontrol.windows.net%2f&   wreply=https%3a%2f%2fleastprivilege.accesscontrol.windows.net%3a443%2fv2%2fwsfederation&   wp=MBI_FED_SSL&   wctx=pr%3dwsfederation%26rm%3dhttps%253a%252f%252froadie%252facs2rp%252frest%252f The wsfederation bit in the wctx parameter indicates, that the response to the token request will be transmitted back to the relying party via a POST. So far so good – but how can an active client receive that token now? ACS knows an alternative way to send the token request response. Instead of doing the redirect back to the RP, it emits a page that in turn echoes the token response using JavaScript’s window.external.notify. The URL would look like this: GET /login.srf?   wa=wsignin1.0&   wtrealm=https%3a%2f%2faccesscontrol.windows.net%2f&   wreply=https%3a%2f%2fleastprivilege.accesscontrol.windows.net%3a443%2fv2%2fwsfederation&   wp=MBI_FED_SSL&   wctx=pr%3djavascriptnotify%26rm%3dhttps%253a%252f%252froadie%252facs2rp%252frest%252f ACS would then render a page that contains the following script block: <script type="text/javascript">     try{         window.external.Notify('token_response');     }     catch(err){         alert("Error ACS50021: windows.external.Notify is not registered.");     } </script> Whereas token_response is a JSON encoded string with the following format: {   "appliesTo":"...",   "context":null,   "created":123,   "expires":123,   "securityToken":"...",   "tokenType":"..." } OK – so how does this all come together now? As an active client (Silverlight, WPF, WP7, WinForms etc). application, you would host a browser control and use the above URL to trigger the right series of redirects. All the browser controls support one way or the other to register a callback whenever the window.external.notify function is called. This way you get the JSON string from ACS back into the hosting application – and voila you have the security token. When you selected the SWT token format in ACS – you can use that token e.g. for REST services. When you have selected SAML, you can use the token e.g. for SOAP services. In the next post I will show how to retrieve these URLs from ACS and a practical example using WPF.

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• Blink-Data vs Instinct?

  - by Samantha.Y. Ma

  In his landmark bestseller Blink, well-known author and journalist Malcolm Gladwell explores how human beings everyday make seemingly instantaneous choices --in the blink of an eye--and how we “think without thinking.”  These situations actually aren’t as simple as they seem, he postulates; and throughout the book, Gladwell seeks answers to questions such as: 1.    What makes some people good at thinking on their feet and making quick spontaneous decisions?2.    Why do some people follow their instincts and win, while others consistently seem to stumble into error?3.    Why are some of the best decisions often those that are difficult to explain to others?In Blink, Gladwell introduces us to the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Ultimately, Blink reveals that great decision makers aren't those who spend the most time deliberating or analyzing information, but those who focus on key factors among an overwhelming number of variables-- i.e., those who have perfected the art of "thin-slicing.” In Data vs. Instinct: Perfecting Global Sales Performance, a new report sponsored by Oracle, the Economist Intelligence Unit (EIU) explores the roles data and instinct play in decision-making by sales managers and discusses how sales executives can increase sales performance through more effective  territory planning and incentive/compensation strategies.If you are a sales executive, ask yourself this:  “Do you rely on knowledge (data) when you plan out your sales strategy?  If you rely on data, how do you ensure that your data sources are reliable, up-to-date, and complete?  With the emergence of social media and the proliferation of both structured and unstructured data, how do you know that you are applying your information/data correctly and in-context?  Three key findings in the report are:•    Six out of ten executives say they rely more on data than instinct to drive decisions. •    Nearly one half (48 percent) of incentive compensation plans do not achieve the desired results. •    Senior sales executives rely more on current and historical data than on forecast data. Strikingly similar to what Gladwell concludes in Blink, the report’s authors succinctly sum up their findings: "The best outcome is a combination of timely information, insightful predictions, and support data."Applying this insight is crucial to creating a sound sales plan that drives alignment and results.  In the area of sales performance management, “territory programs and incentive compensation continue to present particularly complex challenges in an increasingly globalized market," say the report’s authors. "It behooves companies to get a better handle on translating that data into actionable and effective plans." To help solve this challenge, CRM Oracle Fusion integrates forecasting, quotas, compensation, and territories into a single system.   For example, Oracle Fusion CRM provides a natural integration between territories, which define the sales targets (e.g., collection of accounts) for the sales force, and quotas, which quantify the sales targets. In fact, territory hierarchy is a core analytic dimension to slice and dice sales results, using sales analytics and alerts to help you identify where problems are occurring. This makes territoriesStart tapping into both data and instinct effectively today with Oracle Fusion CRM.   Here is a short video to provide you with a snapshot of how it can help you optimize your sales performance.  

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• When row estimation goes wrong

  - by Dave Ballantyne

  Whilst working at a client site, I hit upon one of those issues that you are not sure if that this is something entirely new or a bug or a gap in your knowledge. The client had a large query that needed optimizing.  The query itself looked pretty good, no udfs, UNION ALL were used rather than UNION, most of the predicates were sargable other than one or two minor ones.  There were a few extra joins that could be eradicated and having fixed up the query I then started to dive into the plan. I could see all manor of spills in the hash joins and the sort operations,  these are caused when SQL Server has not reserved enough memory and has to write to tempdb.  A VERY expensive operation that is generally avoidable.  These, however, are a symptom of a bad row estimation somewhere else, and when that bad estimation is combined with other estimation errors, chaos can ensue. Working my way back down the plan, I found the cause, and the more I thought about it the more i came convinced that the optimizer could be making a much more intelligent choice. First step is to reproduce and I was able to simplify the query down a single join between two tables, Product and ProductStatus,  from a business point of view, quite fundamental, find the status of particular products to show if ‘active’ ,’inactive’ or whatever. The query itself couldn’t be any simpler The estimated plan looked like this: Ignore the “!” warning which is a missing index, but notice that Products has 27,984 rows and the join outputs 14,000. The actual plan shows how bad that estimation of 14,000 is : So every row in Products has a corresponding row in ProductStatus.  This is unsurprising, in fact it is guaranteed,  there is a trusted FK relationship between the two columns.  There is no way that the actual output of the join can be different from the input. The optimizer is already partly aware of the foreign key meta data, and that can be seen in the simplifiction stage. If we drop the Description column from the query: the join to ProductStatus is optimized out. It serves no purpose to the query, there is no data required from the table and the optimizer knows that the FK will guarantee that a matching row will exist so it has been removed. Surely the same should be applied to the row estimations in the initial example, right ?  If you think so, please upvote this connect item. So what are our options in fixing this error ? Simply changing the join to a left join will cause the optimizer to think that we could allow the rows not to exist. or a subselect would also work However, this is a client site, Im not able to change each and every query where this join takes place but there is a more global switch that will fix this error,  TraceFlag 2301. This is described as, perhaps loosely, “Enable advanced decision support optimizations”. We can test this on the original query in isolation by using the “QueryTraceOn” option and lo and behold our estimated plan now has the ‘correct’ estimation. Many thanks goes to Paul White (b|t) for his help and keeping me sane through this

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• Find Rules and Defaults using the PowerShell for SQL Server 2008 Provider

  - by BuckWoody

  I ran into an issue the other day where I couldn't set up some features in SQL Server 2008 because they ddon't support the use of Rules or Defaults. Let me explain a little more about that. In older versions of SQL Server, you could decalre a "Rule" or "Default" just like you do with a Table Constraint today. You would then "bind" these rules or defaults to the tables you wanted them to apply to. Sure, there are advantages and disadvantages to this approach, but it certainly isn't standard Data Definition Language (DDL), so they are deprecated and many features don't work with them any more. Honestly, it's been so long since I've seen them in use I had forgotten to even check for them. My suspicion is that this was a new database created with an older script. Nevertheless, the feature failed when it ran into one. Immediately I thought that I had better build some logic into my process to try and catch those - but how? Lots of choices here, but since I was using PowerShell to do the rest of the work, I thought I would investigate how easy it would be just to do it there. And using the SQL Server 2008 provider, this could not be simpler. I won't show all of the scrupt here, because I was testing for these as a condition and then bailing out of the script and sending a notification, but all it is using is the DIR command! Here's an example on my "UNIVAC" computer for the "pubs" database: Find Rules using PowerShell: dir SQLSERVER:\SQL\UNIVAC\DEFAULT\Databases\pubs\Rulesdir SQLSERVER:\SQL\UNIVAC\DEFAULT\Databases\pubs\Defaults And this one will look in all databases:  #All Databases:dir SQLSERVER:\SQL\UNIVAC\DEFAULT\Databases | select-object -property Name, Rules, Defaults Awesome. Love me some PowerShell. Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. Yes, there are always multiple ways to do things, and this script may not work in every situation, for everything. It’s just a script, people. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately.       Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Unable to Sign in to the Microsoft Online Services Signin application from Windows 7 client located behind ISA firewall

  - by Ravindra Pamidi

  A while ago i helped a customer troubleshoot authentication problem with Microsoft Online Services Signin application.  This customer was evaluating Microsoft BPOS (Business Productivity Online Services) and was having trouble using the single sign on application behind ISA 2004 firewall.The network structure is fairly simple with single Windows 2003 Active Directory domain and Windows 7 clients. On a successful logon to the Microsoft Online Services Signin application, this application provides single signon functionality to all of Microsoft online services in the BPOS package. Symptoms:When trying to signin it fails with error "The service is currently unavailable. Please try again later. If problems continue, contact your service administrator". If ISA 2004 firewall is removed from the picture the authentication succeeds.Troubleshooting: Enabled ISA Server firewall logging along with Microsoft Network Monitor tool on the Windows 7 Client while reproducing the issue. Analysis of the ISA Server Firewall logs and Microsoft Network capture revealed that the Microsoft Online Services Sign In application when sending request to ISA Server does not send the domain credentials and as a result ISA Server responds with an error code of HTTP 407 Proxy authentication required listing out the supported authentication mechanisms.  The application in question is expected to send the credentials of the domain user in response to this request. However in this case, it fails to send the logged on user's domain credentials. Bit of researching on the Internet revealed that The "Microsoft Online Services Sign In" application by default does not support Outbound Internet Proxy authentication. In order for it to send the logged on user's domain credentials we had to make  changes to its configuration file "SignIn.exe.config" located under "Program Files\Microsoft Online Services\Sign In" folder. Step by Step details to configure the configuration file are documented on Microsoft TechNet website given below.  Configure your outbound authenticating proxy serverhttp://www.microsoft.com/online/help/en-us/helphowto/cc54100d-d149-45a9-8e96-f248ecb1b596.htm After the above problem was addressed we were still not able to use the "Microsoft Online Services Sign In" application and it failed with the same error.  Analysis of another network capture revealed that the application in question is now sending the required credentials and the connection seems to terminate at a later stage. Enabled verbose logging for the "Microsoft Online Services Sign In" application and then reproduced the problem. Analysis of the logs revealed a time difference between the local client and Microsoft Online services server of around seven minutes which is above the acceptable time skew of five minutes. Excerpt from Microsoft Online Services Sign In application verbose log:  1/26/2012 1:57:51 PM Verbose SingleSignOn.GetSSOGenericInterface SSO Interface URL: https://signinservice.apac.microsoftonline.com/ssoservice/UID1/26/2012 1:57:52 PM Exception SSOSignIn.SignIn The security timestamp is invalid because its creation time ('2012-01-26T08:34:52.767Z') is in the future. Current time is '2012-01-26T08:27:52.987Z' and allowed clock skew is '00:05:00'.1/26/2012 1:57:52 PM Exception SSOSignIn.SignIn  Although the Windows 7 Clients successfully synchronized time to the domain controller for the domain, the domain controller was not configured to synchronize time with external NTP servers. This caused a gradual drift in time on the network thus resulting in the above issue. Reconfigured the domain controller holding the PDC FSMO role to synchronize time with external time source ( time.nist.gov ) and edited the system policy on the ISA server firewall to allow NTP traffic to time.nist.gov Configure the time source for the forest:Windows Time Servicehttp://technet.microsoft.com/en-us/library/cc794937(WS.10).aspx Forced synchronization of Windows time using the command w32tm /resync on the domain controller and later on the clients each of which had corrected the seven minutes difference. This resolved the problem with logon to Microsoft Online Services Sign In.

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• Planning in the Cloud - For Real

  - by jmorourke

  One of the hottest topics at Oracle OpenWorld 2012 this week is “the cloud”.  Over the past few years, Oracle has made major investments in cloud-based applications, including some acquisitions, and now has over 100 applications available through Oracle Cloud services.  At OpenWorld this week, Oracle announced seven new offerings delivered via the Oracle Cloud services platform, one of which is the Oracle Planning and Budgeting Cloud Service.  Based on Oracle Hyperion Planning, this service is the first of Oracle’s EPM applications to be to be offered in the Cloud.    This solution is targeted to organizations that are struggling with spreadsheets or legacy planning and budgeting applications, want to deploy a world class solution for financial planning and budgeting, but are constrained by IT resources and capital budgets. With the Oracle Planning and Budgeting Cloud Service, organizations can fast track their way to world-class financial planning, budgeting and forecasting – at cloud speed, with no IT infrastructure investments and with minimal IT resources. Oracle Hyperion Planning is a market-leading budgeting, planning and forecasting application that is used by over 3,300 organizations worldwide.  Prior to this announcement, Oracle Hyperion Planning was only offered on a license and maintenance basis.  It could be deployed on-premise, or hosted through Oracle On-Demand or third party hosting partners.  With this announcement, Oracle’s market-leading Hyperion Planning application will be available as a Cloud Service and through subscription-based pricing. This lowers the cost of entry and deployment for new customers and provides a scalable environment to support future growth. With this announcement, Oracle is the first major vendor to offer one of its core EPM applications as a cloud-based service.  Other major vendors have recently announced cloud-based EPM solutions, but these are only BI dashboards delivered via a cloud platform.   With this announcement Oracle is providing a market-leading, world-class financial budgeting, planning and forecasting as a cloud service, with the following advantages: ·                     Subscription-based pricing ·                     Available standalone or as an extension to Oracle Fusion Financials Cloud Service ·                     Implementation services available from Oracle and the Oracle Partner Network ·                     High scalability and performance ·                     Integrated financial reporting and MS Office interface ·                     Seamless integration with Oracle and non-Oracle transactional applications ·                     Provides customers with more options for their planning and budgeting deployment vs. strictly on-premise or cloud-only solution providers. The OpenWorld announcement of Oracle Planning and Budgeting Cloud Service is a preview announcement, with controlled availability expected in calendar year 2012.  For more information, check out the links below: Press Release Web site If you have any questions or need additional information, please feel free to contact me at [email protected].

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• Administer, manage, monitor, and fine tune the performance of your Oracle SOA Suite 11g Service Infrastructure and SOA composite applications.

  - by JuergenKress

  Key Features of the book If you are an Oracle SOA suite administrator, then this book is your bible. It gives you everything you need to know about all your tasks and help you to apply what you learn in your everyday life right from the first chapter. The book walks through promoting code across environments, performance tuning the service infrastructure, monitoring the environment, configuring security policies, managing the dehydration store, backing and restoring environments and so on. Packed with real-world examples from authors' own experiences, this books offers a unique insight into Oracle SOA Suite Administration. Detailed description The book begins with an introduction of SOA and quickly moves on to management of SOA composite applications. Readers will learn how to manage composite applications, their deployments and lifecycles. Equipped with this knowledge, readers will be introduced to monitoring and performance tuning SOA Suite, monitoring instances, messages, and composite applications, managing faults and exceptions, configuring audit levels of composite applications to include end-to-end monitoring through the use of extended logging as well as administering and configuring all SOA Suite components. A very important aspect of administration is tuning and optimizing the infrastructure for performance and book offers real work recommendations to monitor and performance tune service engines, the underlying WebLogic server, threads and timeouts, files systems, and composite applications. It also covers detailed administration of individual service components, configuring the infrastructure MBeans using both Oracle Enterprise Manager Fusion Middleware Control and WLST based scripts, migrating worklist preferences and BAM data across environments, setting up Email, LDAP and custom XPath. An administrator is always trusted with troubleshooting and root causing problems in the infrastructure and this book will help you through the troubleshooting approaches as how to identify faults and exception through extended logging and thread dumps and find solutions to common startup problems and deployment issues. The advanced contents of this book explains OWSM security framework and how to secure components deployed to the infrastructure along with the details of all groundwork needed to ready the environment. Last few chapters help you to understand and deal with managing the metadata services repository and dehydration store, backup and recovery and concluding with advanced topics such as silent/scripted installations, cloning, upgrading, patching and high availability installations. Packed with real-world examples, and tips straight from the trench; this book offers insights into SOA Suite administration that you will not find elsewhere. Part of our writing style in this book draws heavily on the philosophy of reuse and as such the book provide an ample of executable SQL queries and WLST scripts that administrators can reuse and extend to perform most of the administration tasks such as monitoring instances, processing times, instance states and perform automatic deployments, tuning, migration, and installation. These scripts are spread over each of the chapters in the book and can also be downloaded from here. The book is available in different formats at the following websites: Paperback and eBook versions & Kindle version. It is available for order and signed copies are available through our web site. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA book,SOA Suite Adminsitration,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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