graphics design - Page 716

Grid Layouts in ADF Faces using Trinidad

- by frank.nimphius

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} ADF Faces does provide a data table component but none to define grid layouts. Grids are common in web design and developers often try HTML table markup wrapped in an f:verbatim tag or directly added the page to build a desired layout. Usually these attempts fail, showing unpredictable results, However, ADF Faces does not provide a table layout component, but Apache MyFaces Trinidad does. The Trinidad trh:tableLayout component is a thin wrapper around the HTML table element and contains a series of row layout elements, trh:rowLayout. Each trh:rowLayout component may contain one or many trh:cellLayout components to format cells content. <trh:tableLayout id="tl1" halign="left"> <trh:rowLayout id="rl1" valign="top" halign="left"> <trh:cellFormat id="cf1" width="100" header="true"> <af:outputLabel value="Label 1" id="ol1"/> </trh:cellFormat> <trh:cellFormat id="cf2" header="true" width="300"> <af:outputLabel value="Label 2" id="outputLabel1"/> </trh:cellFormat> </trh:rowLayout> <trh:rowLayout id="rowLayout1" valign="top" halign="left"> <trh:cellFormat id="cellFormat1" width="100" header="false"> <af:outputLabel value="Label 3" id="outputLabel2"/> </trh:cellFormat> </trh:rowLayout> ... </trh:tableLayout> To add the Trinidad tag library to your ADF Faces projects ... Open the Component Palette and right mouse click into it Choose "Edit Tag Libraries" and select the Trinidad components. Move them to the "Selected Libraries" section and Ok the dialog.The first time you drag a Trinidad component to a page, the web.xml file is updated with the required filters Note: The Trinidad tags don't participate in the ADF Faces RC geometry management. However, they are JSF components that are part of the JSF request lifecycle. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} ADF Faces RC components work well with Trinidad layout components that don't use PPR. The PPR implementation of Trinidad is different from the one in ADF Faces. However, when you mix ADF Faces components with Trinidad components, avoid Trinidad components that have integrated PPR behavior. Only use passive Trinidad components.See:http://myfaces.apache.org/trinidad/trinidad-api/tagdoc/trh_tableLayout.htmlhttp://myfaces.apache.org/trinidad/trinidad-api/tagdoc/trh_rowLayout.htmlhttp://myfaces.apache.org/trinidad/trinidad-api/tagdoc/trh_cellFormat.html .

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A deadlock was detected while trying to lock variables in SSIS

Error: 0xC001405C at SQL Log Status: A deadlock was detected while trying to lock variables "User::RowCount" for read/write access. A lock cannot be acquired after 16 attempts. The locks timed out. Have you ever considered variable locking when building your SSIS packages? I expect many people haven’t just because most of the time you never see an error like the one above. I’ll try and explain a few key concepts about variable locking and hopefully you never will see that error. First of all, what is all this variable locking all about? Put simply SSIS variables have to be locked before they can be accessed, and then of course unlocked once you have finished with them. This is baked into SSIS, presumably to reduce the risk of race conditions, but with that comes some additional overhead in that you need to be careful to avoid lock conflicts in some scenarios. The most obvious place you will come across any hint of locking (no pun intended) is the Script Task or Script Component with their ReadOnlyVariables and ReadWriteVariables properties. These two properties allow you to enter lists of variables to be used within the task, or to put it another way, these lists of variables to be locked, so that they are available within the task. During the task pre-execute phase the variables and locked, you then use them during the execute phase when you code is run, and then unlocked for you during the post-execute phase. So by entering the variable names in one of the two list, the locking is taken care of for you, and you just read and write to the Dts.Variables collection that is exposed in the task for the purpose. As you can see in the image above, the variable PackageInt is specified, which means when I write the code inside that task I don’t have to worry about locking at all, as shown below. public void Main() { // Set the variable value to something new Dts.Variables["PackageInt"].Value = 199; // Raise an event so we can play in the event handler bool fireAgain = true; Dts.Events.FireInformation(0, "Script Task Code", "This is the script task raising an event.", null, 0, ref fireAgain); Dts.TaskResult = (int)ScriptResults.Success; } As you can see as well as accessing the variable, hassle free, I also raise an event. Now consider a scenario where I have an event hander as well as shown below. Now what if my event handler uses tries to use the same variable as well? Well obviously for the point of this post, it fails with the error quoted previously. The reason why is clearly illustrated if you consider the following sequence of events. Package execution starts Script Task in Control Flow starts Script Task in Control Flow locks the PackageInt variable as specified in the ReadWriteVariables property Script Task in Control Flow executes script, and the On Information event is raised The On Information event handler starts Script Task in On Information event handler starts Script Task in On Information event handler attempts to lock the PackageInt variable (for either read or write it doesn’t matter), but will fail because the variable is already locked. The problem is caused by the event handler task trying to use a variable that is already locked by the task in Control Flow. Events are always raised synchronously, therefore the task in Control Flow that is raising the event will not regain control until the event handler has completed, so we really do have un-resolvable locking conflict, better known as a deadlock. In this scenario we can easily resolve the problem by managing the variable locking explicitly in code, so no need to specify anything for the ReadOnlyVariables and ReadWriteVariables properties. public void Main() { // Set the variable value to something new, with explicit lock control Variables lockedVariables = null; Dts.VariableDispenser.LockOneForWrite("PackageInt", ref lockedVariables); lockedVariables["PackageInt"].Value = 199; lockedVariables.Unlock(); // Raise an event so we can play in the event handler bool fireAgain = true; Dts.Events.FireInformation(0, "Script Task Code", "This is the script task raising an event.", null, 0, ref fireAgain); Dts.TaskResult = (int)ScriptResults.Success; } Now the package will execute successfully because the variable lock has already been released by the time the event is raised, so no conflict occurs. For those of you with a SQL Engine background this should all sound strangely familiar, and boils down to getting in and out as fast as you can to reduce the risk of lock contention, be that SQL pages or SSIS variables. Unfortunately we cannot always manage the locking ourselves. The Execute SQL Task is very often used in conjunction with variables, either to pass in parameter values or get results out. Either way the task will manage the locking for you, and will fail when it cannot lock the variables it requires. The scenario outlined above is clear cut deadlock scenario, both parties are waiting on each other, so it is un-resolvable. The mechanism used within SSIS isn’t actually that clever, and whilst the message says it is a deadlock, it really just means it tried a few times, and then gave up. The last part of the error message is actually the most accurate in terms of the failure, A lock cannot be acquired after 16 attempts. The locks timed out. Now this may come across as a recommendation to always manage locking manually in the Script Task or Script Component yourself, but I think that would be an overreaction. It is more of a reminder to be aware that in high concurrency scenarios, especially when sharing variables across multiple objects, locking is important design consideration. Update – Make sure you don’t try and use explicit locking as well as leaving the variable names in the ReadOnlyVariables and ReadWriteVariables lock lists otherwise you’ll get the deadlock error, you cannot lock a variable twice!

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Why Is Vertical Resolution Monitor Resolution so Often a Multiple of 360?

- by Jason Fitzpatrick

Stare at a list of monitor resolutions long enough and you might notice a pattern: many of the vertical resolutions, especially those of gaming or multimedia displays, are multiples of 360 (720, 1080, 1440, etc.) But why exactly is this the case? Is it arbitrary or is there something more at work? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Trojandestroy recently noticed something about his display interface and needs answers: YouTube recently added 1440p functionality, and for the first time I realized that all (most?) vertical resolutions are multiples of 360. Is this just because the smallest common resolution is 480×360, and it’s convenient to use multiples? (Not doubting that multiples are convenient.) And/or was that the first viewable/conveniently sized resolution, so hardware (TVs, monitors, etc) grew with 360 in mind? Taking it further, why not have a square resolution? Or something else unusual? (Assuming it’s usual enough that it’s viewable). Is it merely a pleasing-the-eye situation? So why have the display be a multiple of 360? The Answer SuperUser contributor User26129 offers us not just an answer as to why the numerical pattern exists but a history of screen design in the process: Alright, there are a couple of questions and a lot of factors here. Resolutions are a really interesting field of psychooptics meeting marketing. First of all, why are the vertical resolutions on youtube multiples of 360. This is of course just arbitrary, there is no real reason this is the case. The reason is that resolution here is not the limiting factor for Youtube videos – bandwidth is. Youtube has to re-encode every video that is uploaded a couple of times, and tries to use as little re-encoding formats/bitrates/resolutions as possible to cover all the different use cases. For low-res mobile devices they have 360×240, for higher res mobile there’s 480p, and for the computer crowd there is 360p for 2xISDN/multiuser landlines, 720p for DSL and 1080p for higher speed internet. For a while there were some other codecs than h.264, but these are slowly being phased out with h.264 having essentially ‘won’ the format war and all computers being outfitted with hardware codecs for this. Now, there is some interesting psychooptics going on as well. As I said: resolution isn’t everything. 720p with really strong compression can and will look worse than 240p at a very high bitrate. But on the other side of the spectrum: throwing more bits at a certain resolution doesn’t magically make it better beyond some point. There is an optimum here, which of course depends on both resolution and codec. In general: the optimal bitrate is actually proportional to the resolution. So the next question is: what kind of resolution steps make sense? Apparently, people need about a 2x increase in resolution to really see (and prefer) a marked difference. Anything less than that and many people will simply not bother with the higher bitrates, they’d rather use their bandwidth for other stuff. This has been researched quite a long time ago and is the big reason why we went from 720×576 (415kpix) to 1280×720 (922kpix), and then again from 1280×720 to 1920×1080 (2MP). Stuff in between is not a viable optimization target. And again, 1440P is about 3.7MP, another ~2x increase over HD. You will see a difference there. 4K is the next step after that. Next up is that magical number of 360 vertical pixels. Actually, the magic number is 120 or 128. All resolutions are some kind of multiple of 120 pixels nowadays, back in the day they used to be multiples of 128. This is something that just grew out of LCD panel industry. LCD panels use what are called line drivers, little chips that sit on the sides of your LCD screen that control how bright each subpixel is. Because historically, for reasons I don’t really know for sure, probably memory constraints, these multiple-of-128 or multiple-of-120 resolutions already existed, the industry standard line drivers became drivers with 360 line outputs (1 per subpixel). If you would tear down your 1920×1080 screen, I would be putting money on there being 16 line drivers on the top/bottom and 9 on one of the sides. Oh hey, that’s 16:9. Guess how obvious that resolution choice was back when 16:9 was ‘invented’. Then there’s the issue of aspect ratio. This is really a completely different field of psychology, but it boils down to: historically, people have believed and measured that we have a sort of wide-screen view of the world. Naturally, people believed that the most natural representation of data on a screen would be in a wide-screen view, and this is where the great anamorphic revolution of the ’60s came from when films were shot in ever wider aspect ratios. Since then, this kind of knowledge has been refined and mostly debunked. Yes, we do have a wide-angle view, but the area where we can actually see sharply – the center of our vision – is fairly round. Slightly elliptical and squashed, but not really more than about 4:3 or 3:2. So for detailed viewing, for instance for reading text on a screen, you can utilize most of your detail vision by employing an almost-square screen, a bit like the screens up to the mid-2000s. However, again this is not how marketing took it. Computers in ye olden days were used mostly for productivity and detailed work, but as they commoditized and as the computer as media consumption device evolved, people didn’t necessarily use their computer for work most of the time. They used it to watch media content: movies, television series and photos. And for that kind of viewing, you get the most ‘immersion factor’ if the screen fills as much of your vision (including your peripheral vision) as possible. Which means widescreen. But there’s more marketing still. When detail work was still an important factor, people cared about resolution. As many pixels as possible on the screen. SGI was selling almost-4K CRTs! The most optimal way to get the maximum amount of pixels out of a glass substrate is to cut it as square as possible. 1:1 or 4:3 screens have the most pixels per diagonal inch. But with displays becoming more consumery, inch-size became more important, not amount of pixels. And this is a completely different optimization target. To get the most diagonal inches out of a substrate, you want to make the screen as wide as possible. First we got 16:10, then 16:9 and there have been moderately successful panel manufacturers making 22:9 and 2:1 screens (like Philips). Even though pixel density and absolute resolution went down for a couple of years, inch-sizes went up and that’s what sold. Why buy a 19″ 1280×1024 when you can buy a 21″ 1366×768? Eh… I think that about covers all the major aspects here. There’s more of course; bandwidth limits of HDMI, DVI, DP and of course VGA played a role, and if you go back to the pre-2000s, graphics memory, in-computer bandwdith and simply the limits of commercially available RAMDACs played an important role. But for today’s considerations, this is about all you need to know. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.

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Ok it has been pointed out to me

- by Ratman21

That it seems my blog is more of poor me or pity me or I deserve a job blog. Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers. It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume. Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW. Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+ and Network+ Technician § 2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria § 20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem non-stops too § 18 years experience as technical Help Desk support – panicking users, no problem § 18 years experience with PC/Server based system, intranet and internet systems § 10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) § Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). § Very experienced on working with customers on problems – again panicking users, no problem § Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them § Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you. Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/ ______ OBJECTIVE To obtain a Network Operation or Helpdesk position. PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified. TECHNICAL AND PROFESSIONAL SKILLS § Technical Support § Frame Relay § Microsoft Office Suite § Inventory Management § ISDN § Windows NT/98/XP § Client/Vendor Relations § CICS § Cisco Routers/Switches § Networking/Administration § RPG § Helpdesk § Website Design/Dev./Management § Assembler § Visio § Programming § COBOL IV § EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified. Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese PROFESSIONAL TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech · Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 · Enumerator for NassauCounty ThomasCreekBaptistChurch – Callahan, FL, June 2008 – September 2009 Churchsound and video technician · sound and video technician Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I · Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications · Night (NOC) Network operator for a large Wide Area Network (WAN) · Monitored Multiple Check Authorization customers for problems with circuits, routers and applications · Resolved circuit and/or router issues or assist circuit carrier in resolving issue · Resolved application problems or assist application support in resolution · Liaison between customer and application support · Maintained and updated the NetOps Operation procedures Guide · Kept the listing of equipment on the raised floor updated · Involved in the training of all Night Check and Card server operation operators · FNIS acquired Certegy in 2005. Was one of 3 kept on. Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) · Converting Documentation to Adobe format · Sole trainer of day/night shift System Management Center operators (SMC) · Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on. EDS (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator · Equifax outsourced the NetOps dept. to EDS in 1999. · Same job skills as listed above for FNIS. Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator · All of the above for FNIS, except for circuit and router issues · Operated, monitored and trouble shot Tandem mainframe and servers on LAN · Supported in the operation of the Print, Tape and Microfiche rooms · Equifax acquired TelaCredit in 1991. TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator · Operated and monitored Tandem Non-stop systems for Card and Check Auths · Operated multiple high-speed Laser printers and Microfiche printers · Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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Oracle RightNow CX for Good Customer Experiences

- by Andreea Vaduva

Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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Kubuntu 12.04 - Touchpad and keyboard stopped working at random

- by StepTNT

As in the title, I've got this problem with my Kubuntu 12.04. At first I've thought that the whole system was hung, but it happened again 5 minutes ago and, while the keyboard and the touchpad stopped working, the music was still playing, so I guess that's just an "input" problem, because the system was still working! Any solution? Is there some data that you need to know about my setup? EDIT: Added my lshw outout description: Notebook product: N53SV () vendor: ASUSTeK Computer Inc. version: 1.0 serial: B2N0AS17695408A width: 64 bits capabilities: smbios-2.6 dmi-2.6 vsyscall32 configuration: boot=normal chassis=notebook family=N uuid=8083F2DA-A43E-E081-3F3F-BCAEC55F8AA1 *-core description: Motherboard product: N53SV vendor: ASUSTeK Computer Inc. physical id: 0 version: 1.0 serial: BSN12345678901234567 slot: MIDDLE *-firmware description: BIOS vendor: American Megatrends Inc. physical id: 0 version: N53SV.214 date: 08/10/2011 size: 64KiB capacity: 2496KiB capabilities: pci upgrade shadowing cdboot bootselect edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification *-cpu description: CPU product: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz vendor: Intel Corp. physical id: 4 bus info: cpu@0 version: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz serial: To Be Filled By O.E.M. slot: CPU 1 size: 800MHz capacity: 4GHz width: 64 bits clock: 100MHz capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave avx lahf_lm ida arat epb xsaveopt pln pts tpr_shadow vnmi flexpriority ept vpid cpufreq configuration: cores=4 enabledcores=1 threads=2 *-cache description: L1 cache physical id: 5 slot: L1-Cache size: 32KiB capacity: 32KiB capabilities: internal write-back instruction *-memory description: System Memory physical id: 40 slot: System board or motherboard size: 10GiB *-bank:0 description: SODIMM DDR3 Synchronous 1333 MHz (0,8 ns) product: 99U5428-040.A00LF vendor: Kingston physical id: 0 serial: 103C28C3 slot: ChannelA-DIMM0 size: 4GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:1 description: SODIMM DDR3 Synchronous 1333 MHz (0,8 ns) product: HMT325S6BFR8C-H9 vendor: Hynix/Hyundai physical id: 1 serial: 58383D1F slot: ChannelA-DIMM1 size: 2GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:2 description: SODIMM DDR3 Synchronous 1333 MHz (0,8 ns) product: HMT325S6BFR8C-H9 vendor: Hynix/Hyundai physical id: 2 serial: 58183D19 slot: ChannelB-DIMM0 size: 2GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:3 description: SODIMM DDR3 Synchronous 1333 MHz (0,8 ns) product: HMT325S6BFR8C-H9 vendor: Hynix/Hyundai physical id: 3 serial: 58183C8F slot: ChannelB-DIMM1 size: 2GiB width: 64 bits clock: 1333MHz (0.8ns) *-pci description: Host bridge product: 2nd Generation Core Processor Family DRAM Controller vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 09 width: 32 bits clock: 33MHz configuration: driver=agpgart-intel resources: irq:0 *-pci:0 description: PCI bridge product: Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port vendor: Intel Corporation physical id: 1 bus info: pci@0000:00:01.0 version: 09 width: 32 bits clock: 33MHz capabilities: pci pm msi pciexpress normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:40 ioport:d000(size=4096) memory:db000000-dc0fffff ioport:c0000000(size=301989888) *-generic UNCLAIMED description: Unassigned class product: Illegal Vendor ID vendor: Illegal Vendor ID physical id: 0 bus info: pci@0000:01:00.0 version: ff width: 32 bits clock: 66MHz capabilities: bus_master vga_palette cap_list configuration: latency=255 maxlatency=255 mingnt=255 resources: memory:db000000-dbffffff memory:c0000000-cfffffff memory:d0000000-d1ffffff ioport:d000(size=128) memory:dc000000-dc07ffff *-display description: VGA compatible controller product: 2nd Generation Core Processor Family Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 09 width: 64 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:47 memory:dc400000-dc7fffff memory:b0000000-bfffffff ioport:e000(size=64) *-communication description: Communication controller product: 6 Series/C200 Series Chipset Family MEI Controller #1 vendor: Intel Corporation physical id: 16 bus info: pci@0000:00:16.0 version: 04 width: 64 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: driver=mei latency=0 resources: irq:48 memory:df00b000-df00b00f *-usb:0 description: USB controller product: 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 vendor: Intel Corporation physical id: 1a bus info: pci@0000:00:1a.0 version: 05 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=0 resources: irq:16 memory:df008000-df0083ff *-multimedia description: Audio device product: 6 Series/C200 Series Chipset Family High Definition Audio Controller vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 05 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:49 memory:df000000-df003fff *-pci:1 description: PCI bridge product: 6 Series/C200 Series Chipset Family PCI Express Root Port 1 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: b5 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:41 ioport:c000(size=4096) memory:de600000-deffffff ioport:d4200000(size=10485760) *-pci:2 description: PCI bridge product: 6 Series/C200 Series Chipset Family PCI Express Root Port 2 vendor: Intel Corporation physical id: 1c.1 bus info: pci@0000:00:1c.1 version: b5 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:42 ioport:b000(size=4096) memory:ddc00000-de5fffff ioport:d3700000(size=10485760) *-network description: Wireless interface product: AR9285 Wireless Network Adapter (PCI-Express) vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:03:00.0 logical name: wlan0 version: 01 serial: 48:5d:60:f2:2c:fd width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=3.2.0-24-generic firmware=N/A ip=192.168.1.6 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn resources: irq:17 memory:ddc00000-ddc0ffff *-pci:3 description: PCI bridge product: 6 Series/C200 Series Chipset Family PCI Express Root Port 4 vendor: Intel Corporation physical id: 1c.3 bus info: pci@0000:00:1c.3 version: b5 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:43 ioport:a000(size=4096) memory:dd200000-ddbfffff ioport:d2c00000(size=10485760) *-usb description: USB controller product: FL1000G USB 3.0 Host Controller vendor: Fresco Logic physical id: 0 bus info: pci@0000:04:00.0 version: 04 width: 32 bits clock: 33MHz capabilities: pm msi pciexpress xhci bus_master cap_list configuration: driver=xhci_hcd latency=0 resources: irq:19 memory:dd200000-dd20ffff *-pci:4 description: PCI bridge product: 6 Series/C200 Series Chipset Family PCI Express Root Port 6 vendor: Intel Corporation physical id: 1c.5 bus info: pci@0000:00:1c.5 version: b5 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:44 ioport:9000(size=4096) memory:dc800000-dd1fffff ioport:d2100000(size=10485760) *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:05:00.0 logical name: eth0 version: 06 serial: bc:ae:c5:5f:8a:a1 size: 10Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl_nic/rtl8168e-2.fw latency=0 link=no multicast=yes port=MII speed=10Mbit/s resources: irq:46 ioport:9000(size=256) memory:d2104000-d2104fff memory:d2100000-d2103fff *-usb:1 description: USB controller product: 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 vendor: Intel Corporation physical id: 1d bus info: pci@0000:00:1d.0 version: 05 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=0 resources: irq:23 memory:df007000-df0073ff *-isa description: ISA bridge product: HM65 Express Chipset Family LPC Controller vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 05 width: 32 bits clock: 33MHz capabilities: isa bus_master cap_list configuration: latency=0 *-storage description: SATA controller product: 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 logical name: scsi0 logical name: scsi2 version: 05 width: 32 bits clock: 66MHz capabilities: storage msi pm ahci_1.0 bus_master cap_list emulated configuration: driver=ahci latency=0 resources: irq:45 ioport:e0b0(size=8) ioport:e0a0(size=4) ioport:e090(size=8) ioport:e080(size=4) ioport:e060(size=32) memory:df006000-df0067ff *-disk description: ATA Disk product: ST9750420AS vendor: Seagate physical id: 0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: 0002 serial: 5WS0A7QR size: 698GiB (750GB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 signature=e0c5913d *-volume:0 description: Windows FAT volume vendor: MSDOS5.0 physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 version: FAT32 serial: 4ce5-3acb size: 3004MiB capacity: 3004MiB capabilities: primary fat initialized configuration: FATs=2 filesystem=fat *-volume:1 description: EXT4 volume vendor: Linux physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 logical name: / version: 1.0 serial: c198cc2a-d86a-4460-a4d5-3fc0b21e439c size: 28GiB capacity: 28GiB capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2012-03-15 16:53:54 filesystem=ext4 lastmountpoint=/ modified=2012-05-02 18:52:04 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,user_xattr,acl,barrier=1,data=ordered mounted=2012-05-09 19:06:01 state=mounted *-volume:2 description: Windows NTFS volume physical id: 3 bus info: scsi@0:0.0.0,3 logical name: /dev/sda3 version: 3.1 serial: 4c1cdebc-ec09-2947-a3b5-c1f9f1cddc1c size: 152GiB capacity: 152GiB capabilities: primary bootable ntfs initialized configuration: clustersize=4096 created=2011-02-22 16:02:47 filesystem=ntfs label=OS state=clean *-volume:3 description: Extended partition physical id: 4 bus info: scsi@0:0.0.0,4 logical name: /dev/sda4 size: 514GiB capacity: 514GiB capabilities: primary extended partitioned partitioned:extended *-logicalvolume:0 description: Linux swap / Solaris partition physical id: 5 logical name: /dev/sda5 capacity: 10GiB capabilities: nofs *-logicalvolume:1 description: HPFS/NTFS partition physical id: 6 logical name: /dev/sda6 capacity: 504GiB *-cdrom description: DVD-RAM writer product: BD-MLT UJ240AS vendor: MATSHITA physical id: 1 bus info: scsi@2:0.0.0 logical name: /dev/cdrom logical name: /dev/cdrw logical name: /dev/dvd logical name: /dev/dvdrw logical name: /dev/sr0 version: 1.00 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram configuration: ansiversion=5 status=nodisc *-serial UNCLAIMED description: SMBus product: 6 Series/C200 Series Chipset Family SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 05 width: 64 bits clock: 33MHz configuration: latency=0 resources: memory:df005000-df0050ff ioport:e040(size=32)

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Walmart and Fusion Apps

- by ultan o'broin

Photograph: Misha Vaughan I attended Fusion Apps (yes, I know I am supposed to say "Oracle Fusion Applications", but stuffy old style guides are a turn-off in interwebs conversations) User Experience Advocate (FXA) training in Long Beach, California last week; a suitable location as ODTUG KSCOPE 11 was kicking off and key players were in the area. As a member of Oracle's Apps-UX team I know the Fusion Apps messaging, natch, and done some other Fusion Apps go-to-market content work too. For the messaging details themselves, see Lonneke Dikmans (@lonnekedikmans) great blog, by the way. However, I wanted some 'formal' training combined with the opportunity to meet and learn from people already out there delivering those messages. The idea in me reaching out to Misha Vaughan, Apps-UX FXA maven, to get me onto this training was that in addition to my UX knowledge, I could leverage my location in EMEA and hit up customer events more quickly and easily. Those local user groups do like to hear the voice of locals too you know (so I need to work on that mid-Atlantic accent). I'm looking forward to such opportunities. The training was all smashing stuff, just the right level of detail, delivered professionally and with great style and humor. I was especially honored to be paired off for my er, coaching with Debra Lilley (@debralilley), who shared with everyone all kinds of tips and insights from her experiences of delivering the message and demo. For me, that was the real power of the FXA event--the communal, conversational aspect--the meeting up with people who had done all this for real, the sharing in their experiences, while learning along with other newbies. Sorry, but that all-important social aspect doesn't work so well with remote meetings. Katie Candland (Apps-UX) gave us a great tour of the Fusion Apps demo and included some useful presentational tips too (any excuse to buy that iPad). It's clear to me that the Fusion Apps messaging and demos really come alive with real-world examples that local application users will recognize, and I picked up some "yes, that's my job made easier" scene-stealers from Debra and Karen Brownfield too, to add to the great ones already provided. This power of examples shouldn't surprise anyone, they've long been a mainstay of applications user assistance, popular with users. We'll offer customers different types of example topics in the Fusion Apps online help too (stay tuned), and we know from research how important those 3S's (stories, scenarios, and simulations) are to users when they consume and apply information. Well, we've got the simulation, now it's time for more stories and scenarios. If you get a chance to participate in an FXA event (whether you are an Oracle employee or otherwise), I'd encourage it. It's committing your time and energy for sure, but I got real bang for the buck from it for my everyday job too. Listening to the room's feedback on the application demo really brought our internal design work to life, and I picked up on some things that I need to follow up on (like how you alphabetically sort stuff in other languages). User experience is after all, about users. What will I be doing next, and what would I like to see happen? Obviously, I need to develop my story-telling links with the people I met in Long Beach and do some practicing with the materials, and then get out there and deliver them at a suitable location. The demo is what it is right now, and that's a super-rich demo that I know everyone will want to see and ask questions about. Then, as mentioned by attendees at the FXA event, follow up on those translated and localized messages for EMEA (and APAC), that deal with different statutory or reporting requirements of the target markets. Given my background I would say that, wouldn't I? However, language is part of the UX, and international revenue is greater than US-only revenue for Oracle, so yes dear, we all need to get over the fact that enterprise apps users don't all speak, or want to speak, American-English. Most importantly perhaps, the continued development of a strong messaging community between Oracle and partners and customers where we can swap and share those FXA messaging stories and scenarios about Fusion Apps in a conversational way. The more the better, a combination of online and face-to-face meetings. I must also mention the great dinner after the event at Parker's Lighthouse, and the fun myself and Andrew Gilmour (Apps-UX) had at our end of the table talking about just about everything except Fusion Apps with Ronald Van Luttikhuizen and Ben Prusinski (who now understands the difference between Cork and Dublin people. I hope). Thanks to all the Apps-UXers who helped bring the FXA training to town, and to Debra and all the others that I am too jetlagged to mention right who were instrumental in making it happen for me. Here's to the next one. And the Walmart angle? That was me doing my Robert Scoble (ScO'bilizer?)-style guerilla smart phone research in Walmart in Long Beach, before the FXA event. It's all about stories for me. You can read more about it on the appslab blog (see the comments).

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How to handle updated configuration when it's already been cloned for editing

- by alexrussell

Really sorry about the title that probably doesn't make much sense. Hopefully I can explain myself better here as it's something that's kinda bugged me for ages, and is now becoming a pressing concern as I write a bit of software with configuration. Most software comes with default configuration options stored in the app itself, and then there's a configuration file (let's say) that a user can edit. Once created/edited for the first time, subsequent updates to the application can not (easily) modify this configuration file for fear of clobbering the user's own changes to the default configuration. So my question is, if my application adds a new configurable parameter, what's the best way to aid discoverability of the setting and allow the user (developer) to override it as nicely as possible given the following constraints: I actually don't have a canonical default config in the application per se, it's more of a 'cascading filesystem'-like affair - the config template is stored in default/config.json and when the user wishes to edit the configuration, it's copied to user/config.json. If a user config is found it is used - there is no automatic overriding of a subset of keys, the whole new file is used and that's that. If there's no user config the default config is used. When a user wishes to edit the config they run a command to 'generate' it for them (which simply copies the config.json file from the default to the user directory). There is no UI for the configuration options as it's not appropriate to the userbase (think of my software as a library or something, the users are developers, the config is done in the user/config.json file). Due to my software being library-like there's no simple way to, on updating of the software, run some tasks automatically (so any ideas of look at the current config, compare to template config, add ing missing keys) aren't appropriate. The only solution I can think of right now is to say "there's a new config setting X" in release notes, but this doesn't seem ideal to me. If you want any more information let me know. The above specifics are not actually 100% true to my situation, but they represent the problem equally well with lower complexity. If you do want specifics, however, I can explain the exact setup. Further clarification of the type of configuration I mean: think of the Atom code editor. There appears to be a default 'template' config file somewhere, but as soon as a configuration option is edited ~/.atom/config.cson is generated and the setting goes in there. From now on is Atom is updated and gets a new configuration key, this file cannot be overwritten by Atom without a lot of effort to ensure that the addition/modification of the key does not clobber. In Atom's case, because there is a GUI for editing settings, they can get away with just adding the UI for the new setting into the UI to aid 'discoverability' of the new setting. I don't have that luxury. Clarification of my constraints and what I'm actually looking for: The software I'm writing is actually a package for a larger system. This larger system is what provides the configuration, and the way it works is kinda fixed - I just do a config('some.key') kinda call and it knows to look to see if the user has a config clone and if so use it, otherwise use the default config which is part of my package. Now, while I could make my application edit the user's configuration files (there is a convention about where they're stored), it's generally not done, so I'd like to live with the constraints of the system I'm using if possible. And it's not just about discoverability either, one large concern is that the addition of a configuration key won't actually work as soon as the user has their own copy of the original template. Adding the key to the template won't make a difference as that file is never read. As such, I think this is actually quite a big flaw in the design of the configuration cascading system and thus needs to be taken up with my upstream. So, thinking about it, based on my constraints, I don't think there's going to be a good solution save for either editing the user's configuration or using a new config file every time there are updates to the default configuration. Even the release notes idea from above isn't doable as, if the user does not follow the advice, suddenly I have a config key with no value (user-defined or default). So the new question is this: what is the general way to solve the problem of having a default configuration in template config files and allowing a user to make user-specific version of these in order to override the defaults? A per-key cascade (rather than per-file cascade) where the user only specifies their overrides? In this case, what happens if a configuration value is an array - do we replace or append to the default (or, more realistically, how does the user specify whether they wish to replace or append to)? It seems like configuration is kinda hard, so how is it solved in the wild?

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Conducting Effective Web Meetings

- by BuckWoody

There are several forms of corporate communication. From immediate, rich communications like phones and IM messaging to historical transactions like e-mail, there are a lot of ways to get information to one or more people. From time to time, it's even useful to have a meeting. (This is where a witty picture of a guy sleeping in a meeting goes. I won't bother actually putting one here; you're already envisioning it in your mind) Most meetings are pointless, and a complete waste of time. This is the fault, completely and solely, of the organizer. It's because he or she hasn't thought things through enough to think about alternate forms of information passing. Here's the criteria for a good meeting - whether in-person or over the web: 100% of the content of a meeting should require the participation of 100% of the attendees for 100% of the time It doesn't get any simpler than that. If it doesn't meet that criteria, then don't invite that person to that meeting. If you're just conveying information and no one has the need for immediate interaction with that information (like telling you something that modifies the message), then send an e-mail. If you're a manager, and you need to get status from lots of people, pick up the phone.If you need a quick answer, use IM. I once had a high-level manager that called frequent meetings. His real need was status updates on various processes, so 50 of us would sit in a room while he asked each one of us questions. He believed this larger meeting helped us "cross pollinate ideas". In fact, it was a complete waste of time for most everyone, except in the one or two moments that they interacted with him. So I wrote some code for a Palm Pilot (which was a kind of SmartPhone but with no phone and no real graphics, but this was in the days when we had just discovered fire and the wheel, although the order of those things is still in debate) that took an average of the salaries of the people in the room (I guessed at it) and ran a timer which multiplied the number of people against the salaries. I left that running in plain sight for him, and when he asked about it, I explained how much the meetings were really costing the company. We had far fewer meetings after. Meetings are now web-enabled. I believe that's largely a good thing, since it saves on travel time and allows more people to participate, but I think the rule above still holds. And in fact, there are some other rules that you should follow to have a great meeting - and fewer of them. Be Clear About the Goal This is important in any meeting, but all of us have probably gotten an invite with a web link and an ambiguous title. Then you get to the meeting, and it's a 500-level deep-dive on something everyone expects you to know. This is unfair to the "expert" and to the participants. I always tell people that invite me to a meeting that I will be as detailed as I can - but the more detail they can tell me about the questions, the more detailed I can be in my responses. Granted, there are times when you don't know what you don't know, but the more you can say about the topic the better. There's another point here - and it's that you should have a clearly defined "win" for the meeting. When the meeting is over, and everyone goes back to work, what were you expecting them to do with the information? Have that clearly defined in your head, and in the meeting invite. Understand the Technology There are several web-meeting clients out there. I use them all, since I meet with clients all over the world. They all work differently - so I take a few moments and read up on the different clients and find out how I can use the tools properly. I do this with the technology I use for everything else, and it's important to understand it if the meeting is to be a success. If you're running the meeting, know the tools. I don't care if you like the tools or not, learn them anyway. Don't waste everyone else's time just because you're too bitter/snarky/lazy to spend a few minutes reading. Check your phone or mic. Check your video size. Install (and learn to use) ZoomIT (http://technet.microsoft.com/en-us/sysinternals/bb897434.aspx). Format your slides or screen or output correctly. Learn to use the voting features of the meeting software, and especially it's whiteboard features. Figure out how multiple monitors work. Try a quick meeting with someone to test all this. Do this *before* you invite lots of other people to your meeting. Use a WebCam I'm not a pretty man. I have a face fit for radio. But after attending a meeting with clients where one Microsoft person used a webcam and another did not, I'm convinced that people pay more attention when a face is involved. There are tons of studies around this, or you can take my word for it, but toss a shirt on over those pajamas and turn the webcam on. Set Up Early Whether you're attending or leading the meeting, don't wait to sign on to the meeting at the time when it starts. I can almost plan that a 10:00 meeting will actually start at 10:10 because the participants/leader is just now installing the web client for the meeting at 10:00. Sign on early, go on mute, and then wait for everyone to arrive. Mute When Not Talking No one wants to hear your screaming offspring / yappy dog / other cubicle conversations / car wind noise (are you driving in a desert storm or something?) while the person leading the meeting is trying to talk. I use the Lync software from Microsoft for my meetings, and I mute everyone by default, and then tell them to un-mute to talk to the group. Share Collateral If you have a PowerPoint deck, mail it out in case you have a tech failure. If you have a document, share it as an attachment to the meeting. Don't make people ask you for the information - that's why you're there to begin with. Even better, send it out early. "But", you say, "then no one will come to the meeting if they have the deck first!" Uhm, then don't have a meeting. Send out the deck and a quick e-mail and let everyone get on with their productive day. Set Actions At the Meeting A meeting should have some sort of outcome (see point one). That means there are actions to take, a follow up, or some deliverable. Otherwise, it's an e-mail. At the meeting, decide who will do what, when things are needed, and so on. And avoid, if at all possible, setting up another meeting, unless absolutely necessary. So there you have it. Whether it's on-premises or on the web, meetings are a necessary evil, and should be treated that way. Like politicians, you should have as few of them as are necessary to keep the roads paved and public libraries open.

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Gamification at OOW

- by erikanollwebb

Last week was Oracle OpenWorld, and for those of you not in tech or downtown San Francisco, that might not mean a whole lot. However, if you are familiar with it, Oracle OpenWorld is our premier customer event. This year, more than 50,000 people attended. It's not a good week to visit San Francisco on vacation because Oracle customers take over all the hotels in town! It was crazy, but a lot of fun and it's a great opportunity for the Apps UX group to do customer research with a range of customers. This year, more than 100+ customers and partners took the time to team up with our UX experts and provide feedback on new designs and ideas. Over three days, UX teams conducted 8 one-on-one user feedback sessions, 4 focus groups and 7 surveys. In addition, we conducted a voice capture activity and were able to collect close to 70 speech samples at the lab and DEMOgrounds. This was a great opportunity for us to do some testing on some specific gamification concepts with a set of business analysts. We pulled in 8 folks for a focus group on gamification concepts and whether they thought those would work for their teams. To get ready for this, my designer extraordinaire, Andrea Cantú, flew into town and we spent almost a week locked in a room together brainstorming design ideas. We killed a few trees trying to get all of our concepts and other examples together in the process, but in the end, we put together a whole series of examples of how you might gamify an Oracle app (in this case, CRM). Andrea is a genius for this kind of thing and the comps she created looked great. Here's a picture of her hard at work! We also had the good fortune to have my boss, Laurie Pattison and my usability contractor, Shobana Subramanian there to note take and observe as well. Here's a few shots of us, hard at work preparing for the day (or checking out something on Laurie's iPhone...) To start things off, we gave an overview of gamification and I talked about what it's used for. Then we gave the participants a scenario about our sales person and what we were trying to get her to do. It was a great opportunity to highlight what our business goals might be and why we might want to add game mechanics. It was also a good way to get them thinking about how that might work for them in their environments and workplaces. There were some surprises for the day. We asked how many of them were already familiar with the concept of gamification--only two people had heard of it and only one was using game mechanics in his work. That's in contrast to a survey we just ran internally with folks in a dev org where almost 50% of about 450 respondents had heard of gamification. As we discussed the ways game mechanics could be used, it became clear that many of the folks had seen some game mechanics in action but didn't know that's what they were. We also noticed that the folks in this group felt that if they were trying to sell the concept in their orgs, they wouldn't call it gamification. That's not a huge surprise to me--they said what we've heard in the past, that gamification does not seem like a serious term for enterprise software. They said they'd sell it with the goals--as a means to increase behaviors by rewarding users for activities. It's a funny problem. The word puts some folks off, but at the same time, I haven't seen another one word description that quite captures the range of things that "gamification" can cover. My guess is that the more mainstream the term becomes, the more desensitized we'll become to the idea the it's trivializing enterprise software in some way. Still, it was interesting to note that this group still felt that they would not take this concept to their bosses or teams and call it "gamification". They focused on the goals, and how we could incentivize desired behaviors with game mechanics. As I have already stated in other posts, I feel like my org is more receptive to discussing how this is just a more transparent type of usability and user experience methods than talking about gamification. That's the argument they said they would use. All in all, it was a good session. I love getting to talk to customers, present ideas and concepts, and get their feedback and input. It's the type of thing that really helps drive our designs and keeps us grounded in what our customers need/want. We're already planning where to get more feedback opportunities in the coming months.

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Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution

- by Kellsey Ruppel

Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution CUSTOMER AND PARTNER INFORMATION Customer Name – Siemens AG, Sector Healthcare Customer Revenue – 73,515 Billion Euro (2011, Siemens AG total) Customer Quote – “The realization of our complex requirements within a very short amount of time was enabled through the competent implementation partner Sapient, who fully used the very broad scope of standard functionality provided in the Oracle WebCenter Portal, and the management of customer services, who continuously supported the project setup. ” – Joerg Modlmayr, Project Manager, Healthcare Customer Service Portal, Siemens AG The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. To ensure greater transparency, increased efficiency, higher user acceptance, and additional services, Siemens AG, Sector Healthcare, replaced several existing legacy portal solutions that could not meet the company’s future needs with Oracle WebCenter Portal. Various existing portal solutions that cannot meet future demands will be successively replaced by the new central service portal, which will also allow for the efficient and intuitive implementation of new service concepts. With Oracle, doctors and hospitals using Siemens medical solutions now have access to a central information portal that provides important information and services at just the push of a button. Customer Name – Siemens AG, Sector Healthcare Customer URL – www.siemens.com Customer Headquarters – Erlangen, Germany Industry – Industrial Manufacturing Employees – 360,000 Challenges – Replace disparate medical service portals to meet future demands and eliminate an unnecessarily high level of administrative work caused by heterogeneous installations Ensure portals meet current user demands to improve user-acceptance rates and increase number of total users Enable changes and expansion through standard functionality to eliminate the need for reliance on IT and reduce administrative efforts and associated high costs Ensure efficient and intuitive implementation of new service concepts for all devices and systems Ensure hospitals and clinics to transparently monitor and measure services rendered for the various medical devices and systems Increase electronic interaction and expand services to achieve a higher level of customer loyalty Solution – Deployed Oracle WebCenter Portal to ensure greater transparency, and as a result, a higher level of customer loyalty Provided a centralized platform for doctors and hospitals using Siemens’ medical technology solutions that provides important information and services at the push of a button Reduced significantly the administrative workload by centralizing the solution in the new customer service portal Secured positive feedback from customers involved in the pilot program developed by design experts from Oracle partner Sapient. The interfaces were created with customer needs in mind. The first survey taken shortly after implementation came back with 2.4 points on a scale of 0-3 in the category “customer service portal intuitiveness level” Met all requirements including alignment with the Siemens Style Guide without extensive programming Implemented additional services via the portal such as benchmarking options to ensure the optimal use of the Customer Device Park Provided option for documentation of all services rendered in conjunction with the medical technology systems to ensure that the value of the services are transparent for the decision makers in the hospitals Saved and stored all machine data from approximately 100,000 remote systems in the central service and information platform Provided the option to register errors online and follow the call status in real-time on the portal Made available at the push of a button all information on the medical technology devices used in hospitals or clinics—from security checks and maintenance activities to current device statuses Provided PDF format Service Performance Reports that summarize information from periods of time ranging from previous weeks up to one year, meeting medical product law requirements Why Oracle – Siemens AG favored Oracle for many reasons, however, the company ultimately decided to go with Oracle due to the enormous range of functionality the solutions offered for the healthcare sector.“We are not programmers; we are service providers in the medical technology segment and focus on the contents of the portal. All the functionality necessary for internet-based customer interaction is already standard in Oracle WebCenter Portal, which is a huge plus for us. Having Oracle as our technology partner ensures that the product will continually evolve, providing a strong technology platform for our customer service portal well into the future,” said Joerg Modlmayr project manager, Healthcare Customer Service Portal, Siemens AG. Partner Involvement – Siemens AG selected Oracle Partner Sapient because the company offered a service portfolio that perfectly met Siemens’ requirements and had a wealth of experience implementing Oracle WebCenter Portal. Additionally, Sapient had designers with a very high level of expertise in usability—an aspect that Siemens considered to be of vast importance for the project. “The Sapient team completely met all our expectations. Our tightly timed project was completed on schedule, and the positive feedback from our users proves that we set the right measures in terms of usability—all thanks to the folks at Sapient,” Modlmayr said. Partner Name – Sapient GmbH Deutschland Partner URL – www.sapient.com

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Phones, Nokia, Microsoft and More

- by Bill Evjen

The phone revolution that is under way at the moment is insanely interesting and continuously full of buzz about directions, failures, and promises. The movement started with Apple completely reinventing what a smart phone was all about and now we have the followers. Though – don’t dismiss the followers, they are usually the ones that come out with the leap frog products when most of the world is thinking about jumping on. Remember the often used analogy – the USA invented the TV – but it was Japan that took it to the next level and now all TVs are from somewhere else other than the USA. Really there are two camps for the phones – the Cool Kids and other kids that no one wants to hang out with anymore. When it comes to cool – for some reason, the phone is an important part of that factor. Everyone wants to show their phone and its configuration (apps installed, etc) to their friends as a sign of (1) “I have money” and (2) I have smarts/tastes/style/etc when it comes to my applications that are on my phone. For those that don’t know – the Cool Kids include: Apple – this is quite obvious as everything Apple produces is in the cool camp. Just having an Apple product on your person means you can dance. Google – this is one of the more interesting releases as they have created something called Android (which in it’s own right is a major brand in itself). Microsoft – you might be saying “Really, Microsoft is cool?”. I would argue that they are indeed cool as it is now associated with XBOX 360, Kinect, and Windows 7. Gone are the days of Bob and that silly paperclip. Well – that’s it. There is nobody else I would stick in that camp. The other kids that weren’t picked for that dodgeball team include: Nokia Motorola Palm Blackberry and many many more The sad part of all this is that no matter what this second camp does now, it won’t be able to get out of this bucket easily. They will always be associated as yesterday’s technology and that association will drive the sales of the phone purchasers of the world. For those in that group, the only possible way out is to get invited to the cool club by one of the cool club members in the hope that their coolness somehow rubs off. To me, this is the move that Nokia is making. They are at this point where they have realized that they don’t have the full scope of the required end to end solution to make this all work. They have the plants to build the phones and the reach of the retailers that sell what they have. What they are missing is the proper operating system for the new world of multi-touch form factor phones. Even the companies that come up with some sort of new operating system for this type of new device, they are still associated with the yesterday and lack the developer community behind them to be the real wave of adoption that this market needs. Think about that – this is a major different between Nokia/Blackberry when you compare it to the likes of Apple, Google, and Microsoft. These three powerhouses having a very large and strong development community that will eagerly take on new initiatives using the skillsets that they have already cultivated over the years of already working with the company. This then results in a plethora of applications that are then placed on an app store of some kind. The developer gets a cut and then Apple/Google/Microsoft then get their cut. It is definitely a win-win. None of the other phone companies and wannabies can provide the same results. What Microsoft was missing was the major phone manufactures coming on board to create and push forward with the phones that are required to start the wave. This is where Nokia can come in and help Microsoft. They have the ability to promote the Windows Phone operating system on a new wave of phones. This does mean that Nokia will sell phones, but they lose out on the application store that they might have been thinking about making some money on as well as controlling the end to end solution. What is interesting is in questioning to oneself if Microsoft will purchase Nokia. It really depends upon how they want to compete and with whom Microsoft views as the major competitor. For instance, they can purchase Nokia and have their own hardware company and distribution network for phones – thereby taking on a model that is quite similar to Apple. On the other hand, they could just leave it up to the phone hardware companies such as Nokia and others to build and promote phones in a model that is similar to Google. Both ways have pluses and minuses. If they own the phone manufacturer, they really can put some thought into the design and technical specifications of the phone that is really designed to exactly how they want it. Microsoft has shown that they have this ability – especially with the XBOX initiative they have done over the years. Think about how good and powerful they have moved forward with XBOX – and I am not talking about just copying what others are doing, but coming up with leapfrog products that are steps ahead of everyone else. Though, if they didn’t do it themselves, they could then leave it up to the phone manufacturers to drive each other to build better and better phones that run the Microsoft OS – competition drives better products. We have seen this with the Android line of phones that are out there on the market. I have read a lot about Nokia investors really upset about the new Microsoft relationship – but really, this is a great thing. I for one am a fan of this relationship (I am also a Nokia stock holder btw). This will mean better days for Nokia.

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Pace Layering Comes Alive

- by Tanu Sood

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Rick Beers is Senior Director of Product Management for Oracle Fusion Middleware. Prior to joining Oracle, Rick held a variety of executive operational positions at Corning, Inc. and Bausch & Lomb. With a professional background that includes senior management positions in manufacturing, supply chain and information technology, Rick brings a unique set of experiences to cover the impact that technology can have on business models, processes and organizations. Rick hosts the IT Leaders Editorial on a monthly basis. By now, readers of this column are quite familiar with Oracle AppAdvantage, a unified framework of middleware technologies, infrastructure and applications utilizing a pace layered approach to enterprise systems platforms. 1. Standardize and Consolidate core Enterprise Applications by removing invasive customizations, costly workarounds and the complexity that multiple instances creates. 2. Move business specific processes and applications to the Differentiate Layer, thus creating greater business agility with process extensions and best of breed applications managed by cross- application process orchestration. 3. The Innovate Layer contains all the business capabilities required for engagement, collaboration and intuitive decision making. This is the layer where innovation will occur, as people engage one another in a secure yet open and informed way. 4. Simplify IT by minimizing complexity, improving performance and lowering cost with secure, reliable and managed systems across the entire Enterprise. But what hasn’t been discussed is the pace layered architecture that Oracle AppAdvantage adopts. What is it, what are its origins and why is it relevant to enterprise scale applications and technologies? It’s actually a fascinating tale that spans the past 20 years and a basic understanding of it provides a wonderful context to what is evolving as the future of enterprise systems platforms. It all begins in 1994 with a book by noted architect Stewart Brand, of ’Whole Earth Catalog’ fame. In his 1994 book How Buildings Learn, Brand popularized the term ‘Shearing Layers’, arguing that any building is actually a hierarchy of pieces, each of which inherently changes at different rates. In 1997 he produced a 6 part BBC Series adapted from the book, in which Part 6 focuses on Shearing Layers. In this segment Brand begins to introduce the concept of ‘pace’. Brand further refined this idea in his subsequent book, The Clock of the Long Now, which began to link the concept of Shearing Layers to computing and introduced the term ‘pace layering’, where he proposes that: “An imperative emerges: an adaptive [system] has to allow slippage between the differently-paced systems … otherwise the slow systems block the flow of the quick ones and the quick ones tear up the slow ones with their constant change. Embedding the systems together may look efficient at first but over time it is the opposite and destructive as well.” In 2000, IBM architects Ian Simmonds and David Ing published a paper entitled A Shearing Layers Approach to Information Systems Development, which applied the concept of Shearing Layers to systems design and development. It argued that at the time systems were still too rigid; that they constrained organizations by their inability to adapt to changes. The findings in the Conclusions section are particularly striking: “Our starting motivation was that enterprises need to become more adaptive, and that an aspect of doing that is having adaptable computer systems. The challenge is then to optimize information systems development for change (high maintenance) rather than stability (low maintenance). Our response is to make it explicit within software engineering the notion of shearing layers, and explore it as the principle that systems should be built to be adaptable in response to the qualitatively different rates of change to which they will be subjected. This allows us to separate functions that should legitimately change relatively slowly and at significant cost from that which should be changeable often, quickly and cheaply.” The problem at the time of course was that this vision of adaptable systems was simply not possible within the confines of 1st generation ERP, which were conceived, designed and developed for standardization and compliance. It wasn’t until the maturity of open, standards based integration, and the middleware innovation that followed, that pace layering became an achievable goal. And Oracle is leading the way. Oracle’s AppAdvantage framework makes pace layering come alive by taking a strategic vision 20 years in the making and transforming it to a reality. It allows enterprises to retain and even optimize their existing ERP systems, while wrapping around those ERP systems three layers of capabilities that inherently adapt as needed, at a pace that’s optimal for the enterprise.

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First PC Build (Part 1)

- by Anthony Trudeau

Originally posted on: http://geekswithblogs.net/tonyt/archive/2014/08/05/157959.aspxA couple of months ago I made the decision to build myself a new computer. The intended use is gaming and for using the last real version of Photoshop. I was motivated by the poor state of console gaming and a simple desire to do something I haven’t done before – build a PC from the ground up. I’ve been using PCs for more than two decades. I’ve replaced a component hear and there, but for the last 10 years or so I’ve only used laptops. Therefore, this article will be written from the perspective of someone familiar with PCs, but completely new at building. I’m not an expert and this is not a definitive guide for building a PC, but I do hope that it encourages you to try it yourself. Component List Research There was a lot of research necessary, because building a PC is completely new to me, and I haven’t kept up with what’s out there. The first thing you want to do is nail down what your goals are. Your goals are going to be driven by what you want to do with your computer and personal choice. Don’t neglect the second one, because if you’re doing this for fun you want to get what you want. In my case, I focused on three things: performance, longevity, and aesthetics. The performance aspect is important for gaming and Photoshop. This will drive what components you get. For example, heavy gaming use is going to drive your choice of graphics card. Longevity is relevant to me, because I don’t want to be changing things out anytime soon for the next hot game. The consequence of performance and longevity is cost. Finally, aesthetics was my next consideration. I could have just built a box, but it wouldn’t have been nearly as fun for me. Aesthetics might not be important to you. They are for me. I also like gadgets and that played into at least one purchase for this build. I used PC Part Picker to put together my component list. I found it invaluable during the process and I’d recommend it to everyone. One caveat is that I wouldn’t trust the compatibility aspects. It does a pretty good job of not steering you wrong, but do your own research. The rest of it isn’t really sexy. I started out with what appealed to me and then I made changes and additions as I dived deep into researching each component and interaction I could find. The resources I used are innumerable. I used reviews, product descriptions, forum posts (praises and problems), et al. to assist me. I also asked friends into gaming what they thought about my component list. And when I got near the end I posted my list to the Reddit /r/buildapc forum. I cannot stress the value of extra sets of eyeballs and first hand experiences. Some of the resources I used: PC Part Picker Tom’s Hardware bit-tech Reddit Purchase PC Part Picker favors certain vendors. You should look at others too. In my case I found their favorites to be the best. My priorities were out-the-door price and shipping time. I knew that once I started getting parts I’d want to start building. Luckily, I timed it well and everything arrived within the span of a few days. Here are my opinions on the vendors I ended up using in alphabetical order. Amazon.com is a good, reliable choice. They have excellent customer service in my experience, and I knew I wouldn’t have trouble with them. However, shipping time is often a problem when you use their free shipping unless you order expensive items (I’ve found items over $100 ship quickly). Ultimately though, price wasn’t always the best and their collection of sales tax in my state turned me off them. I did purchase my case from them. I ordered the mouse as well, but I cancelled after it was stuck four days in a “shipping soon” state. I purchased the mouse locally. Best Buy is not my favorite place to do business. There’s a lot of history with poor, uninterested sales representatives and they used to have a lot of bad anti-consumer policies. That’s a lot better now, but the bad taste is still in my mouth. I ended up purchasing the accessories from them including mouse (locally) and headphones. NCIX is a company that I’ve never heard of before. It popped up as a recommendation for my CPU cooler on PC Part Picker. I didn’t do a lot of research on the company, because their policy on you buying insurance for your orders turned me off. That policy makes it clear to me that the company finds me responsible for the shipment once it leaves their dock. That’s not right, and may run afoul of state laws. Regardless they shipped my CPU cooler quickly and I didn’t have a problem. NewEgg.com is a well known company. I had never done business with them, but I’m glad I did. They shipped quickly and provided good visibility over everything. The prices were also the best in most cases. My main complaint is that they have a lot of exchange only return policies on components. To their credit those policies are listed in the cart underneath each item. The visibility tells me that they’re not playing any shenanigans and made me comfortable dealing with that risk. The vast majority of what I ordered came from them. Coming Next In the next part I’ll tackle my build experience.

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NetBeans, JSF, and MySQL Primary Keys using AUTO_INCREMENT

- by MarkH

I recently had the opportunity to spin up a small web application using JSF and MySQL. Having developed JSF apps with Oracle Database back-ends before and possessing some small familiarity with MySQL (sans JSF), I thought this would be a cakewalk. Things did go pretty smoothly...but there was one little "gotcha" that took more time than the few seconds it really warranted. The Problem Every DBMS has its own way of automatically generating primary keys, and each has its pros and cons. For the Oracle Database, you use a sequence and point your Java classes to it using annotations that look something like this: @GeneratedValue(strategy=GenerationType.SEQUENCE, generator="POC_ID_SEQ") @SequenceGenerator(name="POC_ID_SEQ", sequenceName="POC_ID_SEQ", allocationSize=1) Between creating the actual sequence in the database and making sure you have your annotations right (watch those typos!), it seems a bit cumbersome. But it typically "just works", without fuss. Enter MySQL. Designating an integer-based field as PRIMARY KEY and using the keyword AUTO_INCREMENT makes the same task seem much simpler. And it is, mostly. But while NetBeans cranks out a superb "first cut" for a basic JSF CRUD app, there are a couple of small things you'll need to bring to the mix in order to be able to actually (C)reate records. The (RUD) performs fine out of the gate. The Solution Omitting all design considerations and activity (!), here is the basic sequence of events I followed to create, then resolve, the JSF/MySQL "Primary Key Perfect Storm": Fire up NetBeans. Create JSF project. Create Entity Classes from Database. Create JSF Pages from Entity Classes. Test run. Try to create record and hit error. It's a simple fix, but one that was fun to find in its completeness. :-) Even though you've told it what to do for a primary key, a MySQL table requires a gentle nudge to actually generate that new key value. Two things are needed to make the magic happen. First, you need to ensure the following annotation is in place in your Java entity classes: @GeneratedValue(strategy = GenerationType.IDENTITY) All well and good, but the real key is this: in your controller class(es), you'll have a create() function that looks something like this, minus the comment line and the setId() call in bold red type: public String create() { try { // Assign 0 to ID for MySQL to properly auto_increment the primary key. current.setId(0); getFacade().create(current); JsfUtil.addSuccessMessage(ResourceBundle.getBundle("/Bundle").getString("CategoryCreated")); return prepareCreate(); } catch (Exception e) { JsfUtil.addErrorMessage(e, ResourceBundle.getBundle("/Bundle").getString("PersistenceErrorOccured")); return null; } } Setting the current object's primary key attribute to zero (0) prior to saving it tells MySQL to get the next available value and assign it to that record's key field. Short and simple…but not inherently obvious if you've never used that particular combination of NetBeans/JSF/MySQL before. Hope this helps! All the best, Mark

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Windows for IoT, continued

- by Valter Minute

Originally posted on: http://geekswithblogs.net/WindowsEmbeddedCookbook/archive/2014/08/05/windows-for-iot-continued.aspxI received many interesting feedbacks on my previous blog post and I tried to find some time to do some additional tests. Bert Kleinschmidt pointed out that pins 2,3 and 10 of the Galileo are connected directly to the SOC, while pin 13, the one used for the sample sketch is controlled via an I2C I/O expander. I changed my code to use pin 2 instead of 13 (just changing the variable assignment at the beginning of the code) and latency was greatly reduced. Now each pulse lasts for 1.44ms, 44% more than the expected time, but ways better that the result we got using pin 13. I also used SetThreadPriority to increase the priority of the thread that was running the sketch to THREAD_PRIORITY_HIGHEST but that didn't change the results. When I was using the I2C-controlled pin I tried the same and the timings got ways worse (increasing more than 10 times) and so I did not commented on that part, wanting to investigate the issua a bit more in detail. It seems that increasing the priority of the application thread impacts negatively the I2C communication. I tried to use also the Linux-based implementation (using a different Galileo board since the one provided by MS seems to use a different firmware) and the results of running the sample blink sketch modified to use pin 2 and blink the led for 1ms are similar to those we got on the same board running Windows. Here the difference between expected time and measured time is worse, getting around 3.2ms instead of 1 (320% compared to 150% using Windows but far from the 100.1% we got with the 8-bit Arduino). Both systems were not under load during the test, maybe loading some applications that use part of the CPU time would make those timings even less reliable, but I think that those numbers are enough to draw some conclusions. It may not be worth running a full OS if what you need is Arduino compatibility. The Arduino UNO is probably the best Arduino you can find to perform this kind of development. The Galileo running the Linux-based stack or running Windows for IoT is targeted to be a platform for "Internet of Things" devices, whatever that means. At the moment I don't see the "I" part of IoT. We have low level interfaces (SPI, I2C, the GPIO pins) that can be used to connect sensors but the support for connectivity is limited and the amount of work required to deliver some data to the cloud (using a secure HTTP request or a message queuing system like APMQS or MQTT) is still big and the rich OS underneath seems to not provide any help doing that.Why should I use sockets and can't access all the high level connectivity features we have on "full" Windows?I know that it's possible to use some third party libraries, try to build them using the Windows For IoT SDK etc. but this means re-inventing the wheel every time and can also lead to some IP concerns if used for products meant to be closed-source. I hope that MS and Intel (and others) will focus less on the "coolness" of running (some) Arduino sketches and more on providing a better platform to people that really want to design devices that leverage internet connectivity and the cloud processing power to deliver better products and services. Providing a reliable set of connectivity services would be a great start. Providing support for .NET would be even better, leaving native code available for hardware access etc. I know that those components may require additional storage and memory etc. So making the OS componentizable (or, at least, provide a way to install additional components) would be a great way to let developers pick the parts of the system they need to develop their solution, knowing that they will integrate well together. I can understand that the Arduino and Raspberry Pi* success may have attracted the attention of marketing departments worldwide and almost any new development board those days is promoted as "XXX response to Arduino" or "YYYY alternative to Raspberry Pi", but this is misleading and prevents companies from focusing on how to deliver good products and how to integrate "IoT" features with their existing offer to provide, at the end, a better product or service to their customers. Marketing is important, but can't decide the key features of a product (the OS) that is going to be used to develop full products for end customers integrating it with hardware and application software. I really like the "hackable" nature of open-source devices and like to see that companies are getting more and more open in releasing information, providing "hackable" devices and supporting developers with documentation, good samples etc. On the other side being able to run a sketch designed for an 8 bit microcontroller on a full-featured application processor may sound cool and an easy upgrade path for people that just experimented with sensors etc. on Arduino but it's not, in my humble opinion, the main path to follow for people who want to deliver real products. *Shameless self-promotion: if you are looking for a good book in Italian about the Raspberry Pi , try mine: http://www.amazon.it/Raspberry-Pi-alluso-Digital-LifeStyle-ebook/dp/B00GYY3OKO

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Getting Started with jqChart for ASP.NET Web Forms

- by jqChart

Official Site | Samples | Download | Documentation | Forum | Twitter Introduction jqChart takes advantages of HTML5 Canvas to deliver high performance client-side charts and graphs across browsers (IE 6+, Firefox, Chrome, Opera, Safari) and devices, including iOS and Android mobile devices. Some of the key features are: High performance rendering. Animaitons. Scrolling/Zoooming. Support for unlimited number of data series and data points. Support for unlimited number of chart axes. True DateTime Axis. Logarithmic and Reversed axis scale. Large set of chart types - Bar, Column, Pie, Line, Spline, Area, Scatter, Bubble, Radar, Polar. Financial Charts - Stock Chart and Candlestick Chart. The different chart types can be easily combined. System Requirements Browser Support jqChart supports all major browsers: Internet Explorer - 6+ Firefox Google Chrome Opera Safari jQuery version support jQuery JavaScript framework is required. We recommend using the latest official stable version of the jQuery library. Visual Studio Support jqChart for ASP.NET does not require using Visual Studio. You can use your favourite code editor. Still, the product has been tested with several versions of Visual Studio .NET and you can find the list of supported versions below: Visual Studio 2008 Visual Studio 2010 Visual Studio 2012 ASP.NET Web Forms support Supported version - ASP.NET Web Forms 3.5, 4.0 and 4.5 Installation Download and unzip the contents of the archive to any convenient location. The package contains the following folders: [bin] - Contains the assembly DLLs of the product (JQChart.Web.dll) for WebForms 3.5, 4.0 and 4.5. This is the assembly that you can reference directly in your web project (or better yet, add it to your ToolBox and then drag & drop it from there). [js] - The javascript files of jqChart and jqRangeSlider (and the needed libraries). You need to include them in your ASPX page, in order to gain the client side functionality of the chart. The first file is "jquery-1.5.1.min.js" - this is the official jQuery library. jqChart is built upon jQuery library version 1.4.3. The second file you need is the "excanvas.js" javascript file. It is used from the versions of IE, which dosn't support canvas graphics. The third is the jqChart javascript code itself, located in "jquery.jqChart.min.js". The last one is the jqRangeSlider javascript, located in "jquery.jqRangeSlider.min.js". It is used when the chart zooming is enabled. [css] - Contains the Css files that the jqChart and the jqRangeSlider need. [samples] - Contains some examples that use the jqChart. For full list of samples plese visit - jqChart for ASP.NET Samples. [themes] - Contains the themes shipped with the products. It is used from the jqRangeSlider. Since jqRangeSlider supports jQuery UI Themeroller, any theme compatible with jQuery UI ThemeRoller will work for jqRangeSlider as well. You can download any additional themes directly from jQuery UI's ThemeRoller site available here: http://jqueryui.com/themeroller/ or reference them from Microsoft's / Google's CDN. <link rel="stylesheet" type="text/css" media="screen" href="http://ajax.aspnetcdn.com/ajax/jquery.ui/1.8.21/themes/smoothness/jquery-ui.css" /> The final result you will have in an ASPX page containing jqChart would be something similar to that (assuming you have copied the [js] to the Script folder and [css] to Content folder of your ASP.NET site respectively). <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="Default.aspx.cs" Inherits="samples_cs.Default" %> <%@ Register Assembly="JQChart.Web" Namespace="JQChart.Web.UI.WebControls" TagPrefix="jqChart" %> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html > <head runat="server"> <title>jqChart ASP.NET Sample</title> <link rel="stylesheet" type="text/css" href="~/Content/jquery.jqChart.css" /> <link rel="stylesheet" type="text/css" href="~/Content/jquery.jqRangeSlider.css" /> <link rel="stylesheet" type="text/css" href="~/Content/themes/smoothness/jquery-ui-1.8.21.css" /> <script src="<% = ResolveUrl("~/Scripts/jquery-1.5.1.min.js") %>" type="text/javascript"></script> <script src="<% = ResolveUrl("~/Scripts/jquery.jqRangeSlider.min.js") %>" type="text/javascript"></script> <script src="<% = ResolveUrl("~/Scripts/jquery.jqChart.min.js") %>" type="text/javascript"></script>  </head> <body> <form id="form1" runat="server"> <asp:ObjectDataSource ID="ObjectDataSource1" runat="server" SelectMethod="GetData" TypeName="SamplesBrowser.Models.ChartData"></asp:ObjectDataSource> <jqChart:Chart ID="Chart1" Width="500px" Height="300px" runat="server" DataSourceID="ObjectDataSource1"> <Title Text="Chart Title"></Title> <Animation Enabled="True" Duration="00:00:01" /> <Axes> <jqChart:CategoryAxis Location="Bottom" ZoomEnabled="true"> </jqChart:CategoryAxis> </Axes> <Series> <jqChart:ColumnSeries XValuesField="Label" YValuesField="Value1" Title="Column"> </jqChart:ColumnSeries> <jqChart:LineSeries XValuesField="Label" YValuesField="Value2" Title="Line"> </jqChart:LineSeries> </Series> </jqChart:Chart> </form> </body> </html> Official Site | Samples | Download | Documentation | Forum | Twitter

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The Presentation Isn't Over Until It's Over

- by Phil Factor

The senior corporate dignitaries settled into their seats looking important in a blue-suited sort of way. The lights dimmed as I strode out in front to give my presentation. I had ten vital minutes to make my pitch. I was about to dazzle the top management of a large software company who were considering the purchase of my software product. I would present them with a dazzling synthesis of diagrams, graphs, followed by a live demonstration of my software projected from my laptop. My preparation had been meticulous: It had to be: A year’s hard work was at stake, so I’d prepared it to perfection. I stood up and took them all in, with a gaze of sublime confidence. Then the laptop expired. There are several possible alternative plans of action when this happens A. Stare at the smoking laptop vacuously, flapping ones mouth slowly up and down B. Stand frozen like a statue, locked in indecision between fright and flight. C. Run out of the room, weeping D. Pretend that this was all planned E. Abandon the presentation in favour of a stilted and tedious dissertation about the software F. Shake your fist at the sky, and curse the sense of humour of your preferred deity I started for a few seconds on plan B, normally referred to as the ‘Rabbit in the headlamps of the car’ technique. Suddenly, a little voice inside my head spoke. It spoke the famous inane words of Yogi Berra; ‘The game isn't over until it's over.’ ‘Too right’, I thought. What to do? I ran through the alternatives A-F inclusive in my mind but none appealed to me. I was completely unprepared for this. Nowadays, longevity has since taught me more than I wanted to know about the wacky sense of humour of fate, and I would have taken two laptops. I hadn’t, but decided to do the presentation anyway as planned. I started out ignoring the dead laptop, but pretending, instead that it was still working. The audience looked startled. They were expecting plan B to be succeeded by plan C, I suspect. They weren’t used to denial on this scale. After my introductory talk, which didn’t require any visuals, I came to the diagram that described the application I’d written. I’d taken ages over it and it was hot stuff. Well, it would have been had it been projected onto the screen. It wasn’t. Before I describe what happened then, I must explain that I have thespian tendencies. My triumph as Professor Higgins in My Fair Lady at the local operatic society is now long forgotten, but I remember at the time of my finest performance, the moment that, glancing up over the vast audience of moist-eyed faces at the during the poignant scene between Eliza and Higgins at the end, I realised that I had a talent that one day could possibly be harnessed for commercial use I just talked about the diagram as if it was there, but throwing in some extra description. The audience nodded helpfully when I’d done enough. Emboldened, I began a sort of mime, well, more of a ballet, to represent each slide as I came to it. Heaven knows I’d done my preparation and, in my mind’s eye, I could see every detail, but I had to somehow project the reality of that vision to the audience, much the same way any actor playing Macbeth should do the ghost of Banquo. My desperation gave me a manic energy. If you’ve ever demonstrated a windows application entirely by mime, gesture and florid description, you’ll understand the scale of the challenge, but then I had nothing to lose. With a brief sentence of description here and there, and arms flailing whilst outlining the size and shape of graphs and diagrams, I used the many tricks of mime, gesture and body-language learned from playing Captain Hook, or the Sheriff of Nottingham in pantomime. I set out determinedly on my desperate venture. There wasn’t time to do anything but focus on the challenge of the task: the world around me narrowed down to ten faces and my presentation: ten souls who had to be hypnotized into seeing a Windows application: one that was slick, well organized and functional I don’t remember the details. Eight minutes of my life are gone completely. I was a thespian berserker. I know however that I followed the basic plan of building the presentation in a carefully controlled crescendo until the dazzling finale where the results were displayed on-screen. ‘And here you see the results, neatly formatted and grouped carefully to enhance the significance of the figures, together with running trend-graphs!’ I waved a mime to signify an animated window-opening, and looked up, in my first pause, to gaze defiantly at the audience. It was a sight I’ll never forget. Ten pairs of eyes were gazing in rapt attention at the imaginary window, and several pairs of eyes were glancing at the imaginary graphs and figures. I hadn’t had an audience like that since my starring role in Beauty and the Beast. At that moment, I realized that my desperate ploy might work. I sat down, slightly winded, when my ten minutes were up. For the first and last time in my life, the audience of a ‘PowerPoint’ presentation burst into spontaneous applause. ‘Any questions?’ ‘Yes, Have you got an agent?’ Yes, in case you’re wondering, I got the deal. They bought the software product from me there and then. However, it was a life-changing experience for me and I have never ever again trusted technology as part of a presentation. Even if things can’t go wrong, they’ll go wrong and they’ll kill the flow of what you’re presenting. if you can’t do something without the techno-props, then you shouldn’t do it. The greatest lesson of all is that great presentations require preparation and ‘stage-presence’ rather than fancy graphics. They’re a great supporting aid, but they should never dominate to the point that you’re lost without them.

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Microsoft BUILD 2013 Day 1–Keynote

- by Tim Murphy

Originally posted on: http://geekswithblogs.net/tmurphy/archive/2013/06/27/microsoft-build-2013-day-1ndashkeynote.aspx This one is going to be a little long because the keynote was jam-packed so bare with me. The keynote for the first day of BUILD 2013 was kicked off by Steve Balmer. He made it very clear that Microsoft’s focus is on accelerating its time to market with products and product updates. His quote was that “Rapid release” is the new norm. He continued by showing off several new Lumias that have been buzzing around the internet for a while and announce that Sprint will now be carrying the HTC 8XT and Samsung ATIV. Balmer is known for repeating words or phrase for affect. This time it was “Rapid release, rapid release” and “Touch, touch, touch, touch, touch, …”. This was fun, but even more fun was when he announce that all attendees would receive an Acer Iconia 8” tablet. SCORE! The next subject Balmer focused on is new apps. The three new ones were Flipboard, Facebook and NFL Fantasy Football. I liked the first two because these are ones that people coming from other platforms are missing. The NFL app is great just because it targets a demographic that can be fanatical. If these types of apps keep coming than the missing app argument goes away. While many Negative Nancy’s are describing Windows 8.1 as Windows 180 Steve Balmer chose to call it a “refined blend” as in a coffee that has been improved with a new mix. This includes more multi-tasking options and leveraging Bing straight throughout the entire ecosystem. He ended this first section by explaining that this will also bring more Bing development opportunities to the community. Steve Balmer was followed by Julie Larson-Green who spent her time on stage selling us on Windows 8 all over again from my point of view. Something that I would not have thought was needed until I had listened to some other attendees who had a number of concerns and complaints. She showed a number of new gestures that will come with Windows 8.1, and while they were cool I was left wondering if they really improved the experience. I guess only time will tell. I did like the fact that it the UI implementation to bring up “All Apps” now mirrors that of Windows Phone. The consistency is a big step forward that I hope to see continue. The cool factor went up from there as she swiped content from a desktop (mega-tablet) to the XBox One. This seamless experience I believe is what is really needed for any future platform to be relevant. I was much more enthused by the presentation of Antoine Leblond who humbled us by letting us know that there are 5k new API. How that can be or how anyone would ever use all of them is another question. His announcement was that the Visual Studio 2013 preview would be available today along with the Windows 8.1 bits. One of the features of VS2013 that he demonstrated is the power consumption profiler. With battery life being a key factor with consumer consumption devices this is a welcome addition. He didn’t limit his presentation to VS2013 features though. He showed how the Store has been redesigned to enable better search and discoverability of apps and how Win 8.1 can perform multiple screen scales depending on the resolution of the device automatically. The last feature he demoed was the real time video streaming API which he made sure we understood by attaching a Surface to a little robot. Oh, but there was one more thing. Antoine and Julie announce that all attendees would also be getting Surface Pros. BONUS! How much more could there be? Gurdeep Singh Pall was about to pile on. He introduced us to Bing as a platform (BaaP?). He said if they (Microsoft) could do something with and API that is good 3rd party developers can do something that is dynamite and showed us some of the tools they had produced. These included natural user interface improvements such as voice commands that looked to put Siri to shame. Add to that 3D, OCR and translation capabilities and the future looks to be full of opportunities. Balmer then came out to show us one last thing. Project Spark is a game design environment that will be available for Windows 8.1, XBox 360 and XBox One. All I can say is that if my kids get their hands on this they are going to be able to learn some of what dad does in a much more enjoyable way. At the end of it all I was both exhausted and energized by what I saw. What could they have possibly left for the day 2 keynote? I hear it will feature Scott Hanselman. If that is right we are in for a treat. See you there. del.icio.us Tags: BUILD 2013,Windows 8.1,Winodws Phone,XAML,Keynote,Bing,Visual Studio 2013,Project Spark

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When is my View too smart?

- by Kyle Burns

In this posting, I will discuss the motivation behind keeping View code as thin as possible when using patterns such as MVC, MVVM, and MVP. Once the motivation is identified, I will examine some ways to determine whether a View contains logic that belongs in another part of the application. While the concepts that I will discuss are applicable to most any pattern which favors a thin View, any concrete examples that I present will center on ASP.NET MVC. Design patterns that include a Model, a View, and other components such as a Controller, ViewModel, or Presenter are not new to application development. These patterns have, in fact, been around since the early days of building applications with graphical interfaces. The reason that these patterns emerged is simple – the code running closest to the user tends to be littered with logic and library calls that center around implementation details of showing and manipulating user interface widgets and when this type of code is interspersed with application domain logic it becomes difficult to understand and much more difficult to adequately test. By removing domain logic from the View, we ensure that the View has a single responsibility of drawing the screen which, in turn, makes our application easier to understand and maintain. I was recently asked to take a look at an ASP.NET MVC View because the developer reviewing it thought that it possibly had too much going on in the view. I looked at the .CSHTML file and the first thing that occurred to me was that it began with 40 lines of code declaring member variables and performing the necessary calculations to populate these variables, which were later either output directly to the page or used to control some conditional rendering action (such as adding a class name to an HTML element or not rendering another element at all). This exhibited both of what I consider the primary heuristics (or code smells) indicating that the View is too smart: Member variables – in general, variables in View code are an indication that the Model to which the View is being bound is not sufficient for the needs of the View and that the View has had to augment that Model. Notable exceptions to this guideline include variables used to hold information specifically related to rendering (such as a dynamically determined CSS class name or the depth within a recursive structure for indentation purposes) and variables which are used to facilitate looping through collections while binding. Arithmetic – as with member variables, the presence of arithmetic operators within View code are an indication that the Model servicing the View is insufficient for its needs. For example, if the Model represents a line item in a sales order, it might seem perfectly natural to “normalize” the Model by storing the quantity and unit price in the Model and multiply these within the View to show the line total. While this does seem natural, it introduces a business rule to the View code and makes it impossible to test that the rounding of the result meets the requirement of the business without executing the View. Within View code, arithmetic should only be used for activities such as incrementing loop counters and calculating element widths. In addition to the two characteristics of a “Smart View” that I’ve discussed already, this View also exhibited another heuristic that commonly indicates to me the need to refactor a View and make it a bit less smart. That characteristic is the existence of Boolean logic that either does not work directly with properties of the Model or works with too many properties of the Model. Consider the following code and consider how logic that does not work directly with properties of the Model is just another form of the “member variable” heuristic covered earlier: @if(DateTime.Now.Hour < 12) { <div>Good Morning!</div> } else { <div>Greetings</div> } This code performs business logic to determine whether it is morning. A possible refactoring would be to add an IsMorning property to the Model, but in this particular case there is enough similarity between the branches that the entire branching structure could be collapsed by adding a Greeting property to the Model and using it similarly to the following: <div>@Model.Greeting</div> Now let’s look at some complex logic around multiple Model properties: @if (ModelPageNumber + Model.NumbersToDisplay == Model.PageCount || (Model.PageCount != Model.CurrentPage && !Model.DisplayValues.Contains(Model.PageCount))) { <div>There's more to see!</div> } In this scenario, not only is the View code difficult to read (you shouldn’t have to play “human compiler” to determine the purpose of the code), but it also complex enough to be at risk for logical errors that cannot be detected without executing the View. Conditional logic that requires more than a single logical operator should be looked at more closely to determine whether the condition should be evaluated elsewhere and exposed as a single property of the Model. Moving the logic above outside of the View and exposing a new Model property would simplify the View code to: @if(Model.HasMoreToSee) { <div>There’s more to see!</div> } In this posting I have briefly discussed some of the more prominent heuristics that indicate a need to push code from the View into other pieces of the application. You should now be able to recognize these symptoms when building or maintaining Views (or the Models that support them) in your applications.

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Ubuntu 12.04 wireless (wifi) not working, can not upgrade to 12.10, touchpad gestures not working. What to do?

- by Ritwik

I installed ubuntu 12.04 LTS 3 days ago and since then wireless feature and touchpad gestures are not working. Tried everything on internet but still unsuccessful. I cant upgrade to ubuntu 12.10. These are the following comments I tried. Please help me. EDIT: just realized usb 3.0 is also not working. COMMAND lsb_release -r OUTPUT ----------------------------------------------------------------- Release: 12.04 ----------------------------------------------------------------- COMMAND lspci OUTPUT ------------------------------------------------------------------ 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06) 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06) 00:01.1 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x8 Controller (rev 06) 00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06) 00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06) 00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05) 00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05) 00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05) 00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5) 00:1c.1 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #2 (rev d5) 00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d5) 00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05) 00:1f.0 ISA bridge: Intel Corporation HM86 Express LPC Controller (rev 05) 00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05) 00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05) 07:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M / GT 620M/625M/630M/720M] (rev a1) 08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 07) 09:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01) 0f:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01) ------------------------------------------------------------------ COMMAND sudo apt-get install linux-backports-modules-wireless-lucid-generic OUTPUT ------------------------------------------------------------------- Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package linux-backports-modules-wireless-lucid-generic ------------------------------------------------------------------- COMMAND cat /etc/lsb-release; uname -a OUTPUT ------------------------------------------------------------------- DISTRIB_ID=Ubuntu DISTRIB_RELEASE=12.04 DISTRIB_CODENAME=precise DISTRIB_DESCRIPTION="Ubuntu 12.04.5 LTS" Linux ritwik-PC 3.2.0-67-generic #101-Ubuntu SMP Tue Jul 15 17:46:11 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux ------------------------------------------------------------------- COMMAND lspci -nnk | grep -iA2 net OUTPUT ------------------------------------------------------------------- 08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 07) Subsystem: Hewlett-Packard Company Device [103c:225d] Kernel driver in use: r8169 -- 0f:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Hewlett-Packard Company Device [103c:217f] ------------------------------------------------------------------- COMMAND lsusb OUTPUT ------------------------------------------------------------------- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 002 Device 002: ID 8087:8000 Intel Corp. ------------------------------------------------------------------- COMMAND iwconfig OUTPUT ------------------------------------------------------------------- lo no wireless extensions. eth0 no wireless extensions. ------------------------------------------------------------------- COMMAND rfkill list all OUTPUT ------------------------------------------------------------------- 0: hp-wifi: Wireless LAN Soft blocked: no Hard blocked: no 1: hp-bluetooth: Bluetooth Soft blocked: no Hard blocked: no ------------------------------------------------------------------- COMMAND lsmod OUTPUT ------------------------------------------------------------------- Module Size Used by snd_hda_codec_realtek 224215 1 bnep 18281 2 rfcomm 47604 0 bluetooth 180113 10 bnep,rfcomm parport_pc 32866 0 ppdev 17113 0 nls_iso8859_1 12713 1 nls_cp437 16991 1 vfat 17585 1 fat 61512 1 vfat snd_hda_intel 33719 3 snd_hda_codec 127706 2 snd_hda_codec_realtek,snd_hda_intel snd_hwdep 17764 1 snd_hda_codec snd_pcm 97275 2 snd_hda_intel,snd_hda_codec snd_seq_midi 13324 0 snd_rawmidi 30748 1 snd_seq_midi snd_seq_midi_event 14899 1 snd_seq_midi snd_seq 61929 2 snd_seq_midi,snd_seq_midi_event nouveau 775039 0 joydev 17693 0 snd_timer 29990 2 snd_pcm,snd_seq snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq ttm 76949 1 nouveau uvcvideo 72627 0 snd 79041 15 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device videodev 98259 1 uvcvideo drm_kms_helper 46978 1 nouveau psmouse 98051 0 drm 241971 3 nouveau,ttm,drm_kms_helper i2c_algo_bit 13423 1 nouveau soundcore 15091 1 snd snd_page_alloc 18529 2 snd_hda_intel,snd_pcm v4l2_compat_ioctl32 17128 1 videodev hp_wmi 18092 0 serio_raw 13211 0 sparse_keymap 13890 1 hp_wmi mxm_wmi 13021 1 nouveau video 19651 1 nouveau wmi 19256 2 hp_wmi,mxm_wmi mac_hid 13253 0 lp 17799 0 parport 46562 3 parport_pc,ppdev,lp r8169 62190 0 ------------------------------------------------------------------- COMMAND sudo su modprobe -v ath9k OUTPUT ------------------------------------------------------------------- insmod /lib/modules/3.2.0-67-generic/kernel/net/wireless/cfg80211.ko insmod /lib/modules/3.2.0-67-generic/kernel/drivers/net/wireless/ath/ath.ko insmod /lib/modules/3.2.0-67-generic/kernel/drivers/net/wireless/ath/ath9k/ath9k_hw.ko insmod /lib/modules/3.2.0-67-generic/kernel/drivers/net/wireless/ath/ath9k/ath9k_common.ko insmod /lib/modules/3.2.0-67-generic/kernel/net/mac80211/mac80211.ko insmod /lib/modules/3.2.0-67-generic/kernel/drivers/net/wireless/ath/ath9k/ath9k.ko ------------------------------------------------------------------- COMMAND do-release-upgrade OUTPUT ------------------------------------------------------------------- Err Upgrade tool signature 404 Not Found [IP: 91.189.88.149 80] Err Upgrade tool 404 Not Found [IP: 91.189.88.149 80] Fetched 0 B in 0s (0 B/s) WARNING:root:file 'quantal.tar.gz.gpg' missing Failed to fetch Fetching the upgrade failed. There may be a network problem. ------------------------------------------------------------------- COMMAND sudo modprobe ath9k dmesg | grep ath9k NO OUTPUT FOR THEM COMMAND dmesg | grep -e ath -e 80211 OUTPUT ------------------------------------------------------------------- [ 13.232372] type=1400 audit(1408867538.399:9): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/mission-control-5" pid=975 comm="apparmor_parser" [ 13.232615] type=1400 audit(1408867538.399:10): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/telepathy-*" pid=975 comm="apparmor_parser" [ 15.186599] ath3k: probe of 3-4:1.0 failed with error -110 [ 15.186635] usbcore: registered new interface driver ath3k [ 88.219329] cfg80211: Calling CRDA to update world regulatory domain [ 88.351665] cfg80211: World regulatory domain updated: [ 88.351667] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp) [ 88.351670] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 88.351671] cfg80211: (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) [ 88.351673] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) [ 88.351674] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) [ 88.351675] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) ------------------------------------------------------------------- COMMAND sudo apt-get install touchpad-indicator OUTPUT ------------------------------------------------------------------- Reading package lists... Done Building dependency tree Reading state information... Done The following extra packages will be installed: gir1.2-gconf-2.0 python-pyudev Suggested packages: python-qt4 python-pyside.qtcore The following NEW packages will be installed: gir1.2-gconf-2.0 python-pyudev touchpad-indicator 0 upgraded, 3 newly installed, 0 to remove and 0 not upgraded. Need to get 84.1 kB of archives. After this operation, 1,136 kB of additional disk space will be used. Do you want to continue [Y/n]? Y Get:1 http://ppa.launchpad.net/atareao/atareao/ubuntu/ precise/main touchpad-indicator all 0.9.3.12-1ubuntu1 [46.5 kB] Get:2 http://archive.ubuntu.com/ubuntu/ precise/main gir1.2-gconf-2.0 amd64 3.2.5-0ubuntu2 [7,098 B] Get:3 http://archive.ubuntu.com/ubuntu/ precise/main python-pyudev all 0.13-1 [30.5 kB] Fetched 84.1 kB in 2s (31.6 kB/s) Selecting previously unselected package gir1.2-gconf-2.0. (Reading database ... 169322 files and directories currently installed.) Unpacking gir1.2-gconf-2.0 (from .../gir1.2-gconf-2.0_3.2.5-0ubuntu2_amd64.deb) ... Selecting previously unselected package python-pyudev. Unpacking python-pyudev (from .../python-pyudev_0.13-1_all.deb) ... Selecting previously unselected package touchpad-indicator. Unpacking touchpad-indicator (from .../touchpad-indicator_0.9.3.12-1ubuntu1_all.deb) ... Processing triggers for bamfdaemon ... Rebuilding /usr/share/applications/bamf.index... Processing triggers for desktop-file-utils ... Processing triggers for gnome-menus ... Processing triggers for hicolor-icon-theme ... Processing triggers for software-center ... INFO:softwarecenter.db.update:no translation information in database needed Setting up gir1.2-gconf-2.0 (3.2.5-0ubuntu2) ... Setting up python-pyudev (0.13-1) ... Setting up touchpad-indicator (0.9.3.12-1ubuntu1) ... ------------------------------------------------------------------- Not able to find ( drivers/net/wireless/ath/ath9k/hw.c ) or ( drivers/net/wireless/ath/ath9k/hw.h )

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#OOW 2012 @PARIS...talking Oracle and Clouds, and Optimized Datacenter

- by Eric Bezille

For those of you who want to get most out of Oracle technologies to evolve your IT to the Next Wave, I encourage you to register to the up coming Oracle Optimized Datacenter event that will take place in Paris on November 28th. You will get the opportunity to exchange with Oracle experts and customers having successfully evolve their IT by leveraging Oracle technologies. You will also get the latest news on some of the Oracle systems announcements made during OOW 2012. During this event we will make an update about Oracle and Clouds, from private to public and hybrid models. So in preparing this session, I thought it was a good start to make a status of Cloud Computing in France, and CIO requirements in particular. Starting in 2009 with the first Cloud Camp in Paris, the market has evolved, but the basics are still the same : think hybrid. From Traditional IT to Clouds One size doesn't fit all, and for big companies having already an IT in place, there will be parts eligible to external (public) cloud, and parts that would be required to stay inside the firewalls, so ability to integrate both side is key. None the less, one of the major impact of Cloud Computing trend on IT, reported by Forrester, is the pressure it makes on CIO to evolve towards the same model that end-users are now used to in their day to day life, where self-service and flexibility are paramount. This is what is driving IT to transform itself toward "a Global Service Provider", or for some as "IT "is" the Business" (see : Gartner Identifies Four Futures for IT and CIO), and for both models toward a Private Cloud Service Provider. In this journey, there is still a big difference between most of existing external Cloud and a firm IT : the number of applications that a CIO has to manage. Most cloud providers today are overly specialized, but at the end of the day, there are really few business processes that rely on only one application. So CIOs has to combine everything together external and internal. And for the internal parts that they will have to make them evolve to a Private Cloud, the scope can be very large. This will often require CIOs to evolve from their traditional approach to more disruptive ones, the time has come to introduce new standards and processes, if they want to succeed. So let's have a look at the different Cloud models, what type of users they are addressing, what value they bring and most importantly what needs to be done by the Cloud Provider, and what is left over to the user. IaaS, PaaS, SaaS : what's provided and what needs to be done First of all the Cloud Provider will have to provide all the infrastructure needed to deliver the service. And the more value IT will want to provide, the more IT will have to deliver and integrate : from disks to applications. As we can see in the above picture, providing pure IaaS, left a lot to cover for the end-user, that’s why the end-user targeted by this Cloud Service is IT people. If you want to bring more value to developers, you need to provide to them a development platform ready to use, which is what PaaS is standing for, by providing not only the processors power, storage and OS, but also the Database and Middleware platform. SaaS being the last mile of the Cloud, providing an application ready to use by business users, the remaining part for the end-users being configuring and specifying the application for their specific usage. In addition to that, there are common challenges encompassing all type of Cloud Services : Security : covering all aspect, not only of users management but also data flows and data privacy Charge back : measuring what is used and by whom Application management : providing capabilities not only to deploy, but also to upgrade, from OS for IaaS, Database, and Middleware for PaaS, to a full Business Application for SaaS. Scalability : ability to evolve ALL the components of the Cloud Provider stack as needed Availability : ability to cover “always on” requirements Efficiency : providing a infrastructure that leverage shared resources in an efficient way and still comply to SLA (performances, availability, scalability, and ability to evolve) Automation : providing the orchestration of ALL the components in all service life-cycle (deployment, growth & shrink (elasticity), upgrades,...) Management : providing monitoring, configuring and self-service up to the end-users Oracle Strategy and Clouds For CIOs to succeed in their Private Cloud implementation, means that they encompass all those aspects for each component life-cycle that they selected to build their Cloud. That’s where a multi-vendors layered approach comes short in terms of efficiency. That’s the reason why Oracle focus on taking care of all those aspects directly at Engineering level, to truly provide efficient Cloud Services solutions for IaaS, PaaS and SaaS. We are going as far as embedding software functions in hardware (storage, processor level,...) to ensure the best SLA with the highest efficiency. The beauty of it, as we rely on standards, is that the Oracle components that you are running today in-house, are exactly the same that we are using to build Clouds, bringing you flexibility, reversibility and fast path to adoption. With Oracle Engineered Systems (Exadata, Exalogic & SPARC SuperCluster, more specifically, when talking about Cloud), we are delivering all those components hardware and software already engineered together at Oracle factory, with a single pane of glace for the management of ALL the components through Oracle Enterprise Manager, and with high-availability, scalability and ability to evolve by design. To give you a feeling of what does that bring in terms just of implementation project timeline, for example with Oracle SPARC SuperCluster, we have a consistent track of record to have the system plug into existing Datacenter and ready in a week. This includes Oracle Database, OS, virtualization, Database Storage (Exadata Storage Cells in this case), Application Storage, and all network configuration. This strategy enable CIOs to very quickly build Cloud Services, taking out not only the complexity of integrating everything together but also taking out the automation and evolution complexity and cost. I invite you to discuss all those aspect in regards of your particular context face2face on November 28th.

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Mixing Forms and Token Authentication in a single ASP.NET Application (the Details)

- by Your DisplayName here!

The scenario described in my last post works because of the design around HTTP modules in ASP.NET. Authentication related modules (like Forms authentication and WIF WS-Fed/Sessions) typically subscribe to three events in the pipeline – AuthenticateRequest/PostAuthenticateRequest for pre-processing and EndRequest for post-processing (like making redirects to a login page). In the pre-processing stage it is the modules’ job to determine the identity of the client based on incoming HTTP details (like a header, cookie, form post) and set HttpContext.User and Thread.CurrentPrincipal. The actual page (in the ExecuteHandler event) “sees” the identity that the last module has set. So in our case there are three modules in effect: FormsAuthenticationModule (AuthenticateRequest, EndRequest) WSFederationAuthenticationModule (AuthenticateRequest, PostAuthenticateRequest, EndRequest) SessionAuthenticationModule (AuthenticateRequest, PostAuthenticateRequest) So let’s have a look at the different scenario we have when mixing Forms auth and WS-Federation. Anoymous request to unprotected resource This is the easiest case. Since there is no WIF session cookie or a FormsAuth cookie, these modules do nothing. The WSFed module creates an anonymous ClaimsPrincipal and calls the registered ClaimsAuthenticationManager (if any) to transform it. The result (by default an anonymous ClaimsPrincipal) gets set. Anonymous request to FormsAuth protected resource This is the scenario where an anonymous user tries to access a FormsAuth protected resource for the first time. The principal is anonymous and before the page gets rendered, the Authorize attribute kicks in. The attribute determines that the user needs authentication and therefor sets a 401 status code and ends the request. Now execution jumps to the EndRequest event, where the FormsAuth module takes over. The module then converts the 401 to a redirect (302) to the forms login page. If authentication is successful, the login page sets the FormsAuth cookie. FormsAuth authenticated request to a FormsAuth protected resource Now a FormsAuth cookie is present, which gets validated by the FormsAuth module. This cookie gets turned into a GenericPrincipal/FormsIdentity combination. The WS-Fed module turns the principal into a ClaimsPrincipal and calls the registered ClaimsAuthenticationManager. The outcome of that gets set on the context. Anonymous request to STS protected resource This time the anonymous user tries to access an STS protected resource (a controller decorated with the RequireTokenAuthentication attribute). The attribute determines that the user needs STS authentication by checking the authentication type on the current principal. If this is not Federation, the redirect to the STS will be made. After successful authentication at the STS, the STS posts the token back to the application (using WS-Federation syntax). Postback from STS authentication After the postback, the WS-Fed module finds the token response and validates the contained token. If successful, the token gets transformed by the ClaimsAuthenticationManager, and the outcome is a) stored in a session cookie, and b) set on the context. STS authenticated request to an STS protected resource This time the WIF Session authentication module kicks in because it can find the previously issued session cookie. The module re-hydrates the ClaimsPrincipal from the cookie and sets it. FormsAuth and STS authenticated request to a protected resource This is kind of an odd case – e.g. the user first authenticated using Forms and after that using the STS. This time the FormsAuth module does its work, and then afterwards the session module stomps over the context with the session principal. In other words, the STS identity wins. What about roles? A common way to set roles in ASP.NET is to use the role manager feature. There is a corresponding HTTP module for that (RoleManagerModule) that handles PostAuthenticateRequest. Does this collide with the above combinations? No it doesn’t! When the WS-Fed module turns existing principals into a ClaimsPrincipal (like it did with the FormsIdentity), it also checks for RolePrincipal (which is the principal type created by role manager), and turns the roles in role claims. Nice! But as you can see in the last scenario above, this might result in unnecessary work, so I would rather recommend consolidating all role work (and other claims transformations) into the ClaimsAuthenticationManager. In there you can check for the authentication type of the incoming principal and act accordingly. HTH

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Feedback on meeting of the Linux User Group of Mauritius

Once upon a time in a country far far away... Okay, actually it's not that bad but it has been a while since the last meeting of the Linux User Group of Mauritius (LUGM). There have been plans in the past but it never really happened. Finally, Selven took the opportunity and organised a new meetup with low administrative overhead, proper scheduling on alternative dates and a small attendee's survey on the preferred option. All the pre-work was nicely executed. First, I wasn't sure whether it would be possible to attend. Luckily I got some additional information, like children should come, too, and I was sold to this community gathering. According to other long-term members of the LUGM it was the first time 'ever' that a gathering was organised outside of Quatre Bornes, and I have to admit it was great! LUGM - user group meeting on the 15.06.2013 in L'Escalier Quick overview of Linux & the LUGM With a little bit of delay the LUGM meeting officially started with a quick overview and introduction to Linux presented by Avinash. During the session he told the audience that there had been quite some activity over the island some years ago but unfortunately it had been quiet during recent times. Of course, we also spoke about the acknowledged world dominance of Linux - thanks to Android - and the interesting possibilities for countries like Mauritius. It is known that a couple of public institutions have there back-end infrastructure running on Red Hat Linux systems but the presence on the desktop is still very low. Users are simply hanging on to Windows XP and older versions of Microsoft Office. Following the introduction of the LUGM Ajay joined into the session and it quickly changed into a panel discussion with lots of interesting questions and answers, sharing of first-hand experience either on the job or in private use of Linux, and a couple of ideas about how the LUGM could promote Linux a bit more in Mauritius. It was great to get an insight into other attendee's opinion and activities. Especially taking into consideration that I'm already using Linux since around 1996/97. Frankly speaking, I bought a SuSE 4.x distribution back in those days because I couldn't achieve certain tasks on Windows NT 4.0 without spending a fortune. OpenELEC Mediacenter Next, Selven gave us decent introduction on OpenELEC: Open Embedded Linux Entertainment Center (OpenELEC) is a small Linux distribution built from scratch as a platform to turn your computer into an XBMC media center. OpenELEC is designed to make your system boot fast, and the install is so easy that anyone can turn a blank PC into a media machine in less than 15 minutes. I didn't know about it until this presentation. In the past, I was mainly attached to Video Disk Recorder (VDR) as it allows the use of satellite receiver cards very easily. Hm, somehow I'm still missing my precious HTPC that I had to leave back in Germany years ago. It was great piece of hardware and software; self-built PC in a standard HiFi-sized (43cm) black desktop casing with 2 full-featured Hauppauge DVB-s cards, an old-fashioned Voodoo graphics card, WiFi card, Pioneer slot-in DVD drive, and fully remote controlled via infra-red thanks to Debian, VDR and LIRC. With EP Guide, scheduled recordings and general multimedia centre it offered all the necessary comfort in the living room, besides a Nintendo game console; actually a GameCube at that time... But I have to admit that putting OpenELEC on a Raspberry Pi would be a cool DIY project in the near future. LUGM - our next generation of linux users (15.06.2013) Project Evil Genius (PEG) Don't be scared of the paragraph header. Ish gave us a cool explanation why he named it PEG - Project Evil Genius; it's because of the time of the day when he was scripting down his ideas to be able to build, package and provide software applications to various Linux distributions. The main influence came from openSuSE but the platform didn't cater for his needs and ideas, so he started to work out something on his own. During his passionate session he also talked about the amazing experience he had due to other Linux users from all over the world. During the next couple of days Ish promised to put his script to GitHub... Looking forward to that. Check out Ish's personal blog over at hacklog.in. Highly recommended to read. Why India? Simply because the registration fees per year for an Indian domain are approximately 20 times less than for a Mauritian domain (.mu). Exploring the beach of L'Escalier af the meeting 'After-party' at the beach of L'Escalier Puh, after such interesting sessions, ideas around Linux and good conversation during the breaks and over lunch it was time for a little break-out. Selven suggested that we all should head down to the beach of L'Escalier and get some impressions of nature down here in the south of the island. Talking about 'beach' ;-) - absolutely not comparable to the white-sanded ones here in Flic en Flac... There are no lagoons down at the south coast of Mauriitus, and watching the breaking waves is a different experience and joy after all. Unfortunately, I was a little bit worried about the thoughtless littering at such a remote location. You have to drive on natural paths through the sugar cane fields and I was really shocked by the amount of rubbish lying around almost everywhere. Sad, really sad and it concurs with Yasir's recent article on the same topic. Resumé & outlook It was a great event. I met with new people, had some good conversations, and even my children enjoyed themselves the whole day. The location was well-chosen, enough space for each and everyone, parking spaces and even a playground for the children. Also, a big "Thank You" to Selven and his helpers for the organisation and preparation of lunch. I'm kind of sure that this was an exceptional meeting of LUGM and I'm really looking forward to the next gathering of Linux geeks. Hopefully, soon. All images are courtesy of Avinash Meetoo. More pictures are available on Flickr.

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Migrating Core Data to new UIManagedDocument in iOS 5

- by samerpaul

I have an app that has been on the store since iOS 3.1, so there is a large install base out there that still uses Core Data loaded up in my AppDelegate. In the most recent set of updates, I raised the minimum version to 4.3 but still kept the same way of loading the data. Recently, I decided it's time to make the minimum version 5.1 (especially with 6 around the corner), so I wanted to start using the new fancy UIManagedDocument way of using Core Data. The issue with this though is that the old database file is still sitting in the iOS app, so there is no migrating to the new document. You have to basically subclass UIManagedDocument with a new model class, and override a couple of methods to do it for you. Here's a tutorial on what I did for my app TimeTag. Step One: Add a new class file in Xcode and subclass "UIManagedDocument" Go ahead and also add a method to get the managedObjectModel out of this class. It should look like: @interface TimeTagModel : UIManagedDocument - (NSManagedObjectModel *)managedObjectModel; @end Step two: Writing the methods in the implementation file (.m) I first added a shortcut method for the applicationsDocumentDirectory, which returns the URL of the app directory. - (NSURL *)applicationDocumentsDirectory { return [[[NSFileManagerdefaultManager] URLsForDirectory:NSDocumentDirectoryinDomains:NSUserDomainMask] lastObject]; } The next step was to pull the managedObjectModel file itself (.momd file). In my project, it's called "minimalTime". - (NSManagedObjectModel *)managedObjectModel { NSString *path = [[NSBundlemainBundle] pathForResource:@"minimalTime"ofType:@"momd"]; NSURL *momURL = [NSURL fileURLWithPath:path]; NSManagedObjectModel *managedObjectModel = [[NSManagedObjectModel alloc] initWithContentsOfURL:momURL]; return managedObjectModel; } After that, I need to check for a legacy installation and migrate it to the new UIManagedDocument file instead. This is the overridden method: - (BOOL)configurePersistentStoreCoordinatorForURL:(NSURL *)storeURL ofType:(NSString *)fileType modelConfiguration:(NSString *)configuration storeOptions:(NSDictionary *)storeOptions error:(NSError **)error { // If legacy store exists, copy it to the new location NSURL *legacyPersistentStoreURL = [[self applicationDocumentsDirectory] URLByAppendingPathComponent:@"minimalTime.sqlite"]; NSFileManager* fileManager = [NSFileManagerdefaultManager]; if ([fileManager fileExistsAtPath:legacyPersistentStoreURL.path]) { NSLog(@"Old db exists"); NSError* thisError = nil; [fileManager replaceItemAtURL:storeURL withItemAtURL:legacyPersistentStoreURL backupItemName:niloptions:NSFileManagerItemReplacementUsingNewMetadataOnlyresultingItemURL:nilerror:&thisError]; } return [superconfigurePersistentStoreCoordinatorForURL:storeURL ofType:fileType modelConfiguration:configuration storeOptions:storeOptions error:error]; } Basically what's happening above is that it checks for the minimalTime.sqlite file inside the app's bundle on the iOS device. If the file exists, it tells you inside the console, and then tells the fileManager to replace the storeURL (inside the method parameter) with the legacy URL. This basically gives your app access to all the existing data the user has generated (otherwise they would load into a blank app, which would be disastrous). It returns a YES if successful (by calling it's [super] method). Final step: Actually load this database Due to how my app works, I actually have to load the database at launch (instead of shortly after, which would be ideal). I call a method called loadDatabase, which looks like this: -(void)loadDatabase { static dispatch_once_t onceToken; // Only do this once! dispatch_once(&onceToken, ^{ // Get the URL // The minimalTimeDB name is just something I call it NSURL *url = [[selfapplicationDocumentsDirectory] URLByAppendingPathComponent:@"minimalTimeDB"]; // Init the TimeTagModel (our custom class we wrote above) with the URL self.timeTagDB = [[TimeTagModel alloc] initWithFileURL:url]; // Setup the undo manager if it's nil if (self.timeTagDB.undoManager == nil){ NSUndoManager *undoManager = [[NSUndoManager alloc] init]; [self.timeTagDB setUndoManager:undoManager]; } // You have to actually check to see if it exists already (for some reason you can't just call "open it, and if it's not there, create it") if ([[NSFileManagerdefaultManager] fileExistsAtPath:[url path]]) { // If it does exist, try to open it, and if it doesn't open, let the user (or at least you) know! [self.timeTagDB openWithCompletionHandler:^(BOOL success){ if (!success) { // Handle the error. NSLog(@"Error opening up the database"); } else{ NSLog(@"Opened the file--it already existed"); [self refreshData]; } }]; } else { // If it doesn't exist, you need to attempt to create it [self.timeTagDBsaveToURL:url forSaveOperation:UIDocumentSaveForCreatingcompletionHandler:^(BOOL success){ if (!success) { // Handle the error. NSLog(@"Error opening up the database"); } else{ NSLog(@"Created the file--it did not exist"); [self refreshData]; } }]; } }); } If you're curious what refreshData looks like, it sends out a NSNotification that the database has been loaded: -(void)refreshData { NSNotification* refreshNotification = [NSNotificationnotificationWithName:kNotificationCenterRefreshAllDatabaseData object:self.timeTagDB.managedObjectContext userInfo:nil]; [[NSNotificationCenter defaultCenter] postNotification:refreshNotification]; } The kNotificationCenterRefreshAllDatabaseData is just a constant I have defined elsewhere that keeps track of all the NSNotification names I use. I pass the managedObjectContext of the newly created file so that my view controllers can have access to it, and start passing it around to one another. The reason we do this as a Notification is because this is being run in the background, so we can't know exactly when it finishes. Make sure you design your app for this! Have some kind of loading indicator, or make sure your user can't attempt to create a record before the database actually exists, because it will crash the app.

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