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  • What Counts For a DBA: Simplicity

    - by Louis Davidson
    Too many computer processes do an apparently simple task in a bizarrely complex way. They remind me of this strip by one of my favorite artists: Rube Goldberg. In order to keep the boss from knowing one was late, a process is devised whereby the cuckoo clock kisses a live cuckoo bird, who then pulls a string, which triggers a hat flinging, which in turn lands on a rod that removes a typewriter cover…and so on. We rely on creating automated processes to keep on top of tasks. DBAs have a lot of tasks to perform: backups, performance tuning, data movement, system monitoring, and of course, avoiding being noticed.  Every day, there are many steps to perform to maintain the database infrastructure, including: checking physical structures, re-indexing tables where needed, backing up the databases, checking those backups, running the ETL, and preparing the daily reports and yes, all of these processes have to complete before you can call it a day, and probably before many others have started that same day. Some of these tasks are just naturally complicated on their own. Other tasks become complicated because the database architecture is excessively rigid, and we often discover during “production testing” that certain processes need to be changed because the written requirements barely resembled the actual customer requirements.   Then, with no time to change that rigid structure, we are forced to heap layer upon layer of code onto the problematic processes. Instead of a slight table change and a new index, we end up with 4 new ETL processes, 20 temp tables, 30 extra queries, and 1000 lines of SQL code.  Report writers then need to build reports and make magical numbers appear from those toxic data structures that are overly complex and probably filled with inconsistent data. What starts out as a collection of fairly simple tasks turns into a Goldbergian nightmare of daily processes that are likely to cause your dinner to be interrupted by the smartphone doing the vibration dance that signifies trouble at the mill. So what to do? Well, if it is at all possible, simplify the problem by either going into the code and refactoring the complex code to simple, or taking all of the processes and simplifying them into small, independent, easily-tested steps.  The former approach usually requires an agreement on changing underlying structures that requires countless mind-numbing meetings; while the latter can generally be done to any complex process without the same frustration or anger, though it will still leave you with lots of steps to complete, the ability to test each step independently will definitely increase the quality of the overall process (and with each step reporting status back, finding an actual problem within the process will be definitely less unpleasant.) We all know the principle behind simplifying a sequence of processes because we learned it in math classes in our early years of attending school, starting with elementary school. In my 4 years (ok, 9 years) of undergraduate work, I remember pretty much one thing from my many math classes that I apply daily to my career as a data architect, data programmer, and as an occasional indentured DBA: “show your work”. This process of showing your work was my first lesson in simplification. Each step in the process was in fact, far simpler than the entire process.  When you were working an equation that took both sides of 4 sheets of paper, showing your work was important because the teacher could see every step, judge it, and mark it accordingly.  So often I would make an error in the first few lines of a problem which meant that the rest of the work was actually moving me closer to a very wrong answer, no matter how correct the math was in the subsequent steps. Yet, when I got my grade back, I would sometimes be pleasantly surprised. I passed, yet missed every problem on the test. But why? While I got the fact that 1+1=2 wrong in every problem, the teacher could see that I was using the right process. In a computer process, the process is very similar. We take complex processes, show our work by storing intermediate values, and test each step independently. When a process has 100 steps, each step becomes a simple step that is tested and verified, such that there will be 100 places where data is stored, validated, and can be checked off as complete. If you get step 1 of 100 wrong, you can fix it and be confident (that if you did your job of testing the other steps better than the one you had to repair,) that the rest of the process works. If you have 100 steps, and store the state of the process exactly once, the resulting testable chunk of code will be far more complex and finding the error will require checking all 100 steps as one, and usually it would be easier to find a specific needle in a stack of similarly shaped needles.  The goal is to strive for simplicity either in the solution, or at least by simplifying every process down to as many, independent, testable, simple tasks as possible.  For the tasks that really can’t be done completely independently, minimally take those tasks and break them down into simpler steps that can be tested independently.  Like working out division problems longhand, have each step of the larger problem verified and tested.

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  • How to report a bug to developers? A programmers quest to educated on bug reporting.

    - by Ryan Detzel
    I'm hoping to get some tips and advice on how to educate the rest of the company on how to submit proper bug reports. Currently we get tickets like: When I click this link I get a 404. (They include the page that 404s and not the page that caused it) Sometimes the right column flows into the button column. (no screenshot or additional information) Changes to xxx does seem to be working right. (EOM) Does anyone have a bug submission process/form that guides users into submitting as much information as possible?

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  • CRM + Invoicing/Billing + Ticketing for a small web design company

    - by Mike
    Hi everyone, I am currently using ActiveCollab but it lacks the typical CRM features. I can't even keep notes about a customer saved in one place. What I am looking for is a simple but efficient CRM application that allows me to store all the (potential) customers along with their phone calls noted down, contracts, agreements. On the billing end, I should be able to keep track of invoices and payments, along with a bit of sales reports. A great extra would be a ticket support feature but not really necessary I looked at VTiger and SugarCRM at first. Though, they look too complex on the sales/campaigns end but completely lack the billing side. Do you have some good apps/services to suggest? :) Any programming language or OS would do. Both paid and free. Thanks Mike

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  • Incorrect instructions on Upgrading to 12.10 from 12.04LTS

    - by Russ F
    https://wiki.ubuntu.com/QuantalQuetzal/TechnicalOverview/Beta1 reports incorrect instructions for upgrading from Ubuntu 12.04 LTS. The correct steps are: Alt+F2, Update Manager, choose settings, updates tab and set notify to "For any new version." Close the manager. Press Alt+F2, Terminal, then enter "sudo update-manager -d" (without the quotes)... Sorry to pester this list, but the Ubuntu wiki has no provisions for "Talk" or "Discussion" that do not require registration and a login. I feel like I should be able to point out a problem without signing in.

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  • Oracle is #1 in the RDBMS Sector for 2011

    - by jgelhaus
    Gartner 2011 Worldwide RDBMS Market Share Reports 48.8% revenue share for Oracle (*) Gartner has published their market share numbers for 2011 based on total software revenues.  According to Gartner, Oracle: is #1 in worldwide RDBMS software revenue share holds more revenue share than its seven closest competitors combined grew at 18.0%, exceeding both the industry average (16.3%) and the growth rates of its closest competitors. (*) Source: Market Share: All Software Markets, Worldwide 2011 by Colleen Graham, Joanne Correia, David Coyle, Fabrizio Biscotti, Matthew Cheung, Ruggero Contu, Yanna Dharmasthira, Tom Eid, Chad Eschinger, Bianca Granetto, Hai Hong Swinehart, Sharon Mertz, Chris Pang, Asheesh Raina, Dan Sommer, Bhavish Sood, Marianne D'Aquila, Laurie Wurster and Jie Zhang. - March 29, 2012

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  • What resources will help me understand the data model for QC 10.0 in order to write my SQL queries?

    - by srihari
    I am a fresher in Quality Center 10.0 HP software testing tool. As per my understanding in order to generate reports from QC and to troubleshoot the scenarios, we need to write SQL queries in the QC back end database. In my case it is SQL db. I downloaded the database reference help file but I could not understand from where I can start. It just gave the table name and its information. For a starter like me are there any online tutorials or helpful websites,hands on exercises,scenario's where I can better understand how to write queries for the QC data model? I am very confident about the SQL coding itself, what I want to know is how to query on the QC database tables based on the scenarios that occur in QC tool. Please suggest. Thanks, Srihari

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  • How can I fix crashing Flash on Chromium?

    - by dv3500ea
    If I try to watch any flash video, I get a notification bubble telling me that the Shockwave Flash plugin has crashed. When run from the terminal, I get this error whenever flash crashes: [xxxx:xxxx:xxxxxxxxxx:FATAL:base/process_util_linux.cc(594)] Out of memory. where the 'x's are seemingly random numbers. Chromium reports its version as 9.0.597.94 (73967). I have tested in other browsers (Midori, Firefox) and flash works properly there. This is a new problem, that I assume was caused by an upgrade. How can I fix this?

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  • Webcast: 12.2.4 Advanced Planning Command Center Enhancements

    - by ChristineS-Oracle
    Webcast: 12.2.4 Advanced Planning Command Center Enhancements Date: June 12, 2014 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 8:30 pm, India Time (Mumbai, GMT+05:30) This advisor webcast helps Functional Users and IT Analysts understand the new features introduced in Advanced Planning Command Center (APCC) as part of 12.2.4 release. These include custom hierarchies, custom measures, additional measures like projected on hand etc. Other new features include new reports like Build Plan, Order Details. It also includes new integration capabilities between APCC and DRP and support for Trade Planning in APCC. Topics will include: New Feature Introduction Feature Overview and Setup Steps Implementation Tips & Best Practices Details & Registration: Doc ID 1670447.1

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  • My Right-to-Left Foot (T-SQL Tuesday #13)

    - by smisner
    As a business intelligence consultant, I often encounter the situation described in this month's T-SQL Tuesday, hosted by Steve Jones ( Blog | Twitter) – “What the Business Says Is Not What the  Business Wants.” Steve posed the question, “What issues have you had in interacting with the business to get your job done?” My profession requires me to have one foot firmly planted in the technology world and the other foot planted in the business world. I learned long ago that the business never says exactly what the business wants because the business doesn't have the words to describe what the business wants accurately enough for IT. Not only do technological-savvy barriers exist, but there are also linguistic barriers between the two worlds. So how do I cope? The adage "a picture is worth a thousand words" is particularly helpful when I'm called in to help design a new business intelligence solution. Many of my students in BI classes have heard me explain ("rant") about left-to-right versus right-to-left design. To understand what I mean about these two design options, let's start with a picture: When we design a business intelligence solution that includes some sort of traditional data warehouse or data mart design, we typically place the data sources on the left, the new solution in the middle, and the users on the right. When I've been called in to help course-correct a failing BI project, I often find that IT has taken a left-to-right approach. They look at the data sources, decide how to model the BI solution as a _______ (fill in the blank with data warehouse, data mart, cube, etc.), and then build the new data structures and supporting infrastructure. (Sometimes, they actually do this without ever having talked to the business first.) Then, when they show what they've built to the business, the business says that is not what we want. Uh-oh. I prefer to take a right-to-left approach. Preferably at the beginning of a project. But even if the project starts left-to-right, I'll do my best to swing it around so that we’re back to a right-to-left approach. (When circumstances are beyond my control, I carry on, but it’s a painful project for everyone – not because of me, but because the approach just doesn’t get to what the business wants in the most effective way.) By using a right to left approach, I try to understand what it is the business is trying to accomplish. I do this by having them explain reports to me, and explaining the decision-making process that relates to these reports. Sometimes I have them explain to me their business processes, or better yet show me their business processes in action because I need pictures, too. I (unofficially) call this part of the project "getting inside the business's head." This is starting at the right side of the diagram above. My next step is to start moving leftward. I do this by preparing some type of prototype. Depending on the nature of the project, this might mean that I simply mock up some data in a relational database and build a prototype report in Reporting Services. If I'm lucky, I might be able to use real data in a relational database. I'll either use a subset of the data in the prototype report by creating a prototype database to hold the sample data, or select data directly from the source. It all depends on how much data there is, how complex the queries are, and how fast I need to get the prototype completed. If the solution will include Analysis Services, then I'll build a prototype cube. Analysis Services makes it incredibly easy to prototype. You can sit down with the business, show them the prototype, and have a meaningful conversation about what the BI solution should look like. I know I've done a good job on the prototype when I get knocked out of my chair so that the business user can explore the solution further independently. (That's really happened to me!) We can talk about dimensions, hierarchies, levels, members, measures, and so on with something tangible to look at and without using those terms. It's not helpful to use sample data like Adventure Works or to use BI terms that they don't really understand. But when I show them their data using the BI technology and talk to them in their language, then they truly have a picture worth a thousand words. From that, we can fine tune the prototype to move it closer to what they want. They have a better idea of what they're getting, and I have a better idea of what to build. So right to left design is not truly moving from the right to the left. But it starts from the right and moves towards the middle, and once I know what the middle needs to look like, I can then build from the left to meet in the middle. And that’s how I get past what the business says to what the business wants.

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  • Host And Expose Application to local small network

    - by tartak
    I developed a little application (web application) using JavaEE+MySql. I try to keep some data and .. from time to time to get some reports using my data. My problem is I have to access this application from 4-5 computers in the office. They are connected through a switch. It's a typical small office network, nothing fancy. I need some advice on how to do this. I mean for a small application with no external communication is it mandatory to use an Apache machine? I'd use a simple Tomcat container on the "server machine" (which is my computer, a windows machine) and .. basically .. I would like to permit the access to my colleagues also. I don't have any knowledge about concurrency (I know mysql permits concurrent access) so I would like some configuration tips also.

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  • Advice On Price Comparison Affiliate Programs

    - by pixelcook
    I want a price comparison feature on my site similar to Consumer Reports' "Price & Shop" section. They use PriceGrabber.com, but as far as I can tell they have a special deal with CR, so I can't get a similar service for my site. I've gathered that I need to use an affiliate network, but the whole thing seems so shady, I don't really know what sites are legit, and I don't know what sites offer the price comparison feature. Datafeedfile.com comes up a lot during my searches, but the ugly site makes me wary. Does anyone have any experience with this? What affiliate networks do you recommend? Or should I be looking at something else altogether?

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  • Free SEO Analysis using IIS SEO Toolkit

    In my spare time Ive been thinking about new ideas for the SEO Toolkit, and it occurred to me that rather than continuing trying to figure out more reports and better diagnostics against some random fake sites, that it could be interesting to ask openly for anyone that is wanting a free SEO analysis report of your site and test drive some of it against real sites. So what is in it for you, I will analyze your site to look for common SEO errors, I will create a digest of actions to do and other...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Free SEO Analysis using IIS SEO Toolkit

    In my spare time Ive been thinking about new ideas for the SEO Toolkit, and it occurred to me that rather than continuing trying to figure out more reports and better diagnostics against some random fake sites, that it could be interesting to ask openly for anyone that is wanting a free SEO analysis report of your site and test drive some of it against real sites. So what is in it for you, I will analyze your site to look for common SEO errors, I will create a digest of actions to do and other...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Disconnect have no effect using rdesktop

    - by Hongxu Chen
    So I'm using rdesktop with my labtop when I remote my PC in the lab,which is installed with Windows 7.Everything went well until I recently upgraded my lubuntu of the laptop(or maybe there's nothing with the upgrade at all,however I don't know).The rdesktop fails to disconnect when I disconnect from the start menu of Windows.This does not mean that I cannot return to my linux, actually I get back to lubuntu successfully and the terminal reports that I have disconnected.However when I re-login to Windows of the PC in the lab(via rdesktop) after I reboot my laptop, it fails.Then I come to the PC in the lab and the screen message tells me that it is still connected with my lubuntu. So what's the problem? Do any guys have similar experience? PC:Windows 7,in the lab;laptop:linux(lubuntu 12.04)

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  • US Summer Heat Wave Visualized

    - by Jason Fitzpatrick
    While it seems like every summer people complain about the heat, this summer there’s a basis to their grievance. In the past month there have been 4,230 daily high-temperature records set across the continental United States. Over at NPR they’ve rounded up some environmental data that paints a picture of the US as a scorching hot place to be right now. The above map shows the number of locations reporting a recording setting temperature in the month of June; many of those places are on track to appear on the July map (available in the full NPR post). For more interesting stats about this year’s heatwave–like the fact that record temperature reports are up 71% from last year–hit up the link below. How Hot Is It? All You Need To See Are These Two Maps [NPR] How to Use an Xbox 360 Controller On Your Windows PC Download the Official How-To Geek Trivia App for Windows 8 How to Banish Duplicate Photos with VisiPic

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  • My Latest Hare-Brained Scheme

    - by Liam McLennan
    I have not had a significant side project for a while but I have been working on a product idea. Its an analytics application that analyses twitter data and reports on market sentiment. The target market is companies who want to track trends in consumer sentiment. My idea is to teach the application to divide relevant tweets into ‘positive’ and ‘negative’ categories. If the input was the set of tweets featuring the word ‘telstra’ the application would find the following tweet:   and put it in the ‘negative’ category. Collecting data in this fashion facilitates the creation of graphs such as: which can then be correlated against events, such as a share offer or new product release. I may go ahead and build this, just because I am a programmer and it amuses me to do so. My concerns are: There  is no market for this tool There is a market, but I don’t understand it and have no way to reach it.

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  • How do I clear xmodmap settings?

    - by Wayne Werner
    Exactly what the title asks. How do I clear xmodmap settings? I have an IBM model M, and somehow xkeycaps got it into its head that my "End" key was not any key at all. xev reports keypresses when I use it, so I know the event is being generated by the keyboard. Also, xkeycaps thinks that my arrow keys are all wonky, and apparently the scrollbar is broken so it only scrolls down - so I can't scroll up to find an IBM keyboard that just maybe is close to my map so I can fix my keys. So I'm trying to reset my keyboard to the default settings, but the xmodmap manpage is woefully devoid of "reset all" or "clear all" or anything of that nature (that I was able to find). Help would be greatly appreciated!

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  • A little primer on using TFS with a small team

    - by johndoucette
    The scenario; A small team of 3 developers mostly in maintenance mode with traditional ASP.net, classic ASP, .Net integration services and utilities with the company’s third party packages, and a bunch of java-based Coldfusion web applications all under Visual Source Safe (VSS). They are about to embark on a huge SharePoint 2010 new construction project and wanted to use subversion instead VSS. TFS was a foreign word and smelled of “high cost” and of an “over complicated process”. Since they had no preconditions about the old TFS versions (‘05 & ‘08), it was fun explaining how simple it was to install a TFS server and get the ball rolling, with or without all the heavy stuff one sometimes associates with such a huge and powerful application management lifecycle product. So, how does a small team begin using TFS? 1. Start by using source control and migrate current VSS source trees into TFS. You can take the latest version or migrate the entire version history. It’s up to you on whether you want a clean start or need quick access to all the version notes and history of the bits. 2. Since most shops are mainly in maintenance mode with existing applications, begin using bug workitems for everything. When you receive an issue/bug from your current tracking system, manually enter the workitem in TFS right through Visual Studio. You can automate the integration to the current tracking system later or replace it entirely. Believe me, this thing is powerful and can handle even the largest of help desks. 3. With new construction, begin work with requirements and task workitems and follow the traditional sprint-based development lifecycle. Obviously, some minor training will be needed, but don’t fear, this is very intuitive and MSDN has a ton of lesson based labs and videos. 4. For the java developers, use the new Team Explorer Everywhere 2010 plugin (recently known as Teamprise). There is a seamless interface in Eclipse, but also a good command-line utility for other environments such as Dreamweaver. 5. Wait to fully integrate the whole workitem/project management/testing process until your team is familiar with the integrated workitems for bugs and code. After a while, you will see the team wanting more transparency into the work they are all doing and naturally, everyone will want workitems to help them organize the chaos! 6. Management will be limited in the value of the reports until you have a fully blown implementation of project planning, construction, build, deployment and testing. However, there are some basic “bug rate” reports and current backlog listings that can provide good information. Some notable explanations of TFS; Work Item Tracking and Project Management - A workitem represents the unit of work within the system which enables tracking of all activities produced by a user, whether it is a developer, business user, project manager or tester. The properties of a workitem such as linked changesets (checked-in code), who updated the data and when, the states and reasons for change, are all transitioned to a data warehouse within TFS for reporting purposes. A workitem can be defines as a "bug", "requirement", test case", or a "change request". They drive the work effort by the individual assigned to it and also provide a key role in defining what needs to be done. Workitems are the things the team needs to do to accomplish a goal. Test Case Management - Starting with a workitem known as a "test case", a tester (or developer) can now author and manage test cases within a formal test plan subsystem. Although TFS supports the test case workitem type, there is a new product known as the VS Test Professional 2010 which allows a tester to facilitate manual tests including fast forwarding steps in the process to arrive at the assertion point quickly. This repeatable process provides quick regression tests and can be conducted by the business user to ensure completeness during UAT. In addition, developers no longer can provide a response to a bug with the line "cannot reproduce". With every test run, attachments including the recorded session, captured environment configurations and settings, screen shots, intellitrace (debugging history), and in some cases if the lab manager is being used, a snapshot of the tested environment is available. Version Control - A modern system allowing shared check-in/check-out, excellent merge conflict resolution, Shelvesets (personal check-ins), branching/merging visualization, public workspaces, gated check-ins, security hierarchy capabilities, and changeset/workitem tracking. Knowing what was done with the code by any developer has become much easier to picture and resolve issues. Team Build - Automate the compilation process whether you need it to be whenever a developer checks-in code, periodically such as nightly builds for testers in the morning, or manual builds to be deployed into production. Each build can run through pre-determined tests, perform code analysis to see if the developer conforms to the team standards, and reject the build if either fails. Project Portal & Reporting - Provide management with a dashboard with insight into the project(s). "Where are we" in each step of the way including past iterations and the current burndown rate. Enabling this feature is easy as it seamlessly interfaces with existing SharePoint implementations.

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  • WordPress bot issues

    - by Paul
    I need to implement a blog into a clients site as he is unhappy with his current basic CMS driven solution. It needs to suit both seo and the current style and as I'm a front end dev/designer and they don't have budget to redevelop - the only solution I can think of is to setup a Wordpress blog and restyle to suit. My only worry about this is the current press reports on WordPress being affected by webbots. I understand the main worry Is if you use an id of admin, but I'm concerned that regardless of this the site could be bombarded with bot requests and cause timeouts! Is this valid? If so is there any way to avoid this issue!? If not can anyone recommend another good SEO friendly blog solution!?

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  • How should programmers handle email-username identity theft?

    - by Craige
    Background I recently signed up for an iTunes account, and found that somebody had fraudulently used MY email to register their iTunes account. Why Apple did not validate the email address, I will never know. Now I am told that I cannot use my email address to register a new iTunes account, as this email address is linked to an existing account. This got be thinking... Question How should we as developers handle email/identity theft? Obviously, we should verify that an email address belongs to the person it is said to belong to. Why Apple did not do this in my case, I have no idea. But lets pretend we use email address for login/account identification, and something slipped though the cracks (be it our end, or the users). How should we handle reports of fraudulent accounts?

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  • TFS vs. Star Team comparison

    - by ryanabr
    I have a sales call today in which the person that I am talking to is interested in what TFS would give them over Star Team, The first thing I believe that I can say is that TFS is cheaper! Especially if you are doing MSFT development already and your team members have MSDN subscriptions as the CALs for TFS are covered in the MSDN subscription. The other thing that I noticed about Star Team was all of the references to ‘readiness’ and ‘integration’. While that is great, that means that other tools will be needed to provide the features that are already bundled with TFS like, SharePoint integration, as well as Analysis Services and Reporting Services to provide visibility on the web with reports on project health, and team velocity. Below is a quick table that I was able to throw together to answer some high level questions: Feature TFS Star Team Work Items X X Work Item custom Queries X X Customizable Work Items X Web Portal View X X Reporting X Integration Version Control X X Build Management X Integration Integrated Test Suite X Integration Cost Free for first 5 / MSDN Sub covers others $7500 / seat

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  • Help making TP-Link Wireless USB Adapter TL-WN723N work consistently

    - by Savvas Katseas
    I've only recently made the jump to Ubuntu, using 11.10/64 as my only desktop OS. Everything seems to be working fine, except my USB Wireless adapter, TP-Link's TL-WN723N which is randomly connecting and disconnecting. The connection time appears to be random, too: I've experienced hours of connectivity and lots of connections/disconnections. I've tried searching for a solution, but what I find doesn't concern this specific USB adapter. I'd like some help identifying the problem... I've also recently switched to using a D-Link router as a wireless hub, which creates its own wireless/n network. Unfortunately this didn't solve my problems, as the new n network can be joined, but there's no connectivity to the internet. I know that's not much info to help others solve my problem, so please let me know of what else I can provide to make this a better question -- and possibly help others facing similar trouble. lsusb reports that I'm using Realtek Semiconductor Corp. RTL8188SU 802.11n WLAN Adapter

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  • Accessing Exam Results on CertView

    - by Brandye Barrington
    On November 15, Oracle Certification Exam results became available through Oracle's Certification portal CertView. The video above provides a more in depth look at one aspect of this new process. If you need more information this new process, you can view the full announcement on our website. As always, if you need assistance with your CertView account, please contact Oracle Certification Support for additional assistance. YOUR QUESTIONS ANSWERED More Information CertView FAQ: Receiving Exam Scores FAQ: How Do I Log Into CertView? FAQ: How To Get Exam Results FAQ: How Will I Know When My Exam Results Are Available? FAQ: What If I Don't Get An Exam Results Email Alert? FAQ: How To Download and Print Exam Score Reports FAQ: What If I Think My Exam Results Are Wrong In CertView? FAQ: Is Oracle Changing The Way That Exams Are Scored? 

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  • Laptop not syncing with Ubuntu One

    - by Lolwhites
    I have a desktop running Maverick, and a laptop running Lucid. Both are supposed to be linked to my Ubuntu One account. The desktop syncs fine, but when I started the laptop for the first time in a couple of months, it wouldn't sync any more. The Ubuntu One Preferences window either reports "Synchronisation complete" even though no recent files have been downloaded nor have any test files created in the relevant synced folder been uploaded, or it says "Synchronisation in progress", which does not appear to be happening as it stays like this for ages and the lights on my router suggest no traffic is going through. Have repeatedly tried disconnecting and reconnecting, and removing the device from the account then reattaching it, all to no avail.

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  • HTG Explains: Does Your Android Phone Need an Antivirus?

    - by Chris Hoffman
    The media is full of reports saying Android malware is exploding and that Android users are at risk. Does this mean you should install an antivirus app on your Android phone or tablet? While there may be a lot of Android malware in the wild, a look at Android’s protections and studies from antivirus companies reveals that you’re probably safe if you follow some basic precautions. How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

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