Toshiba laptop cd drive read causes OS to totally freeze
- by Fujishiro
Okay I'll try to write an understandable summary. Forgive me if I'll fail with that attempt though.
So. There is a Toshiba Satellite notebook. Got Windows 7 x86 Professional (OEM) installed on it, everything is fine (okay.. somewhat). The problem. If you put an audio or any kind of disc into the drive, something starts to eat the PC.
Back then when the owner told me about this, he put an audio disc into the lappy. Winamp caused the IO load, 100%. Tried taskkill, taskkill /T, tried powershell, EVERYTHING. You just can NOT kill winamp or anything which becomes the blocker at that time. Even if you kill almost everything, laptop won't do a clear shutdown. Also I tried to use the force switch at 'shutdown' from cmd, but no use. (So: At these times you can use the laptop, but the blocker/explorer/disc becomes gray as a non-responding app. You can try to kill them, but that won't work, nor you can shutdown the machine).
(Also tried using PID, but no use. For the highest IO I used the "select columns" from Task Manager and enabled the IO columns.)
My first hunch was the problematic disc, autoplay and it tries to read tries to read (still shouldn't kill the PC). Disabled autoplay, removed winamp. Tried other software, etc. Everything was ok. Few days later the owner tried to put a disc into the machine and it started to reproduce the same symptoms but with a totally different disc.
Uhm what to know. Virus is not an option, protected by BitDefender (valid license) and Spybot.
Thanks if you have ANY idea about this strange problem.
ps.: For now, the owner uses Daemon tools + Blindwrite as an alternative for those apps which wouldnt start without the disc.
