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• 81% of European Shoppers Willing to Pay More for Better Customer Experience

  - by Richard Lefebvre

  Customer Experience provides strategic driver for business growth Research released today from Oracle has revealed that customer experience is now a key driver for revenue growth in Europe, and an effective channel for brand differentiation in a globalized economy where products and services are increasingly commoditized. The research report, “Why Customer Satisfaction is No Longer Good Enough,” reveals that 81% of consumers surveyed are willing to pay more for superior customer experience. With nearly half (44%) willing to pay a premium of more than 5%. Improvement of the overall customer experience (40%), providing quick access to information and making it easier for customers to ask questions (35%) were cited as key drivers for spending more with a brand. The pan-European research, carried out in June 2012 by independent research company Loudhouse, surveyed 1400 online shoppers (50% female, 50% male) who had made a complaint or enquiry to a customer service department in the last 12 months. For full research findings please go to: http://bit.ly/UwmB3j or check the Press Release

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• Can't get Wireless to work! (Fujitsu siemens ESPRIMO Mobile u9200) Ubuntu 12.4

  - by Martin Oscarsson

  I can't get wireless to work on my computer. I have recently installed 12.04. Computer name: (Fujitsu siemens ESPRIMO Mobile u9200) Hardware button starts bluetooth - so can't start that way. Have searched the Internet for help but can't find any on my specific problem! State: connected (global) - Device: wlan0 ---------------------------------------------------------------- Type: 802.11 WiFi Driver: ath5k State: disconnected Default: no *-network beskrivning: Trådlöst gränssnitt produkt: AR242x / AR542x Wireless Network Adapter (PCI-Express) tillverkare: Atheros Communications Inc. *-network beskrivning: Ethernet interface produkt: 88E8055 PCI-E Gigabit Ethernet Controller tillverkare: Marvell Technology Group Ltd. HERE IS ALL THE NETWORK INFO: ellika@ellikas:~$ ifconfig eth0 Link encap:Ethernet HWaddr 00:1e:33:00:96:9a inet addr:192.168.1.26 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::21e:33ff:fe00:969a/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:13778 errors:0 dropped:0 overruns:0 frame:0 TX packets:9510 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:14022669 (14.0 MB) TX bytes:1001621 (1.0 MB) Interrupt:17 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:1542 errors:0 dropped:0 overruns:0 frame:0 TX packets:1542 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:125040 (125.0 KB) TX bytes:125040 (125.0 KB) ellika@ellikas:~$ sudo ifconfig [sudo] password for ellika: eth0 Link encap:Ethernet HWaddr 00:1e:33:00:96:9a inet addr:192.168.1.26 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::21e:33ff:fe00:969a/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:13801 errors:0 dropped:0 overruns:0 frame:0 TX packets:9528 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:14024965 (14.0 MB) TX bytes:1002836 (1.0 MB) Interrupt:17 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:1542 errors:0 dropped:0 overruns:0 frame:0 TX packets:1542 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:125040 (125.0 KB) TX bytes:125040 (125.0 KB) ellika@ellikas:~$ sudo ifconfig wlan0 up SIOCSIFFLAGS: Operationen inte möjlig p.g.a. RF-kill ellika@ellikas:~$ phy0 Wireless LAN phy0: command not found ellika@ellikas:~$ rfkill Usage: rfkill [options] command Options: --version show version (0.4-1ubuntu2 (Ubuntu)) Commands: help event list [IDENTIFIER] block IDENTIFIER unblock IDENTIFIER where IDENTIFIER is the index no. of an rfkill switch or one of: <idx> all wifi wlan bluetooth uwb ultrawideband wimax wwan gps fm ellika@ellikas:~$ sudo rf-kill unblock all sudo: rf-kill: kommandot hittades inte ellika@ellikas:~$ sudo rfkill unblock all ellika@ellikas:~$ sedan sudo ifconfig wlan0 sedan: command not found ellika@ellikas:~$ sudo ifconfig wlan0 wlan0 Link encap:Ethernet HWaddr 00:22:5f:3f:63:76 BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) ellika@ellikas:~$ ^C ellika@ellikas:~$ ^C ellika@ellikas:~$ sudo rfkill unblock all ellika@ellikas:~$ sudo ifconfig wlan0 up SIOCSIFFLAGS: Operationen inte möjlig p.g.a. RF-kill ellika@ellikas:~$ sudo rfkill unblock all ellika@ellikas:~$ sudo rfkill list 0: phy0: Wireless LAN Soft blocked: no Hard blocked: yes ellika@ellikas:~$ sudo rfkill unblock all ellika@ellikas:~$ echo -e "sudo lshw --class network:\n\n$(sudo lshw -c network)\n\nlspci -nnn | grep Ethernet:\n\n$(lspci -nnn | grep Ethernet)\n\nlsusb:\n\n$(lsusb)\n\niwlist wlan0 scanning:\n\n$(iwlist wlan0 scanning)\n\nrfkill list:\n\n$(rfkill list)\n\nping -c 5 google.com:\n\n$(ping -c 5 google.com)\n\nhost google.com 8.8.8.8:\n\n$(host google.com 8.8.8.8)\n\nlsb_release -a:\n\n$(lsb_release -a)\n\nuname -a:\n\n$(uname -a)" ^[[C^[[C^[[C^[[C^[[C^[[B wlan0 Failed to read scan data : Network is down No LSB modules are available. sudo lshw --class network: *-network beskrivning: Ethernet interface produkt: 88E8055 PCI-E Gigabit Ethernet Controller tillverkare: Marvell Technology Group Ltd. physical id: 0 bus info: pci@0000:04:00.0 logiskt namn: eth0 version: 14 serienummer: 00:1e:33:00:96:9a storlek: 100Mbit/s kapacitet: 1Gbit/s bredd: 64 bits klocka: 33MHz förmågor: pm vpd msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation konfiguration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.30 duplex=full firmware=N/A ip=192.168.1.26 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resurser: irq:44 memory:f8000000-f8003fff ioport:3000(storlek=256) memory:f2000000-f201ffff *-network INAKTIVERAD beskrivning: Trådlöst gränssnitt produkt: AR242x / AR542x Wireless Network Adapter (PCI-Express) tillverkare: Atheros Communications Inc. physical id: 0 bus info: pci@0000:06:00.0 logiskt namn: wlan0 version: 04 serienummer: 00:22:5f:3f:63:76 bredd: 64 bits klocka: 33MHz förmågor: pm msi pciexpress msix bus_master cap_list ethernet physical wireless konfiguration: broadcast=yes driver=ath5k driverversion=3.2.0-30-generic-pae firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bg resurser: irq:18 memory:fa000000-fa00ffff lspci -nnn | grep Ethernet: 04:00.0 Ethernet controller [0200]: Marvell Technology Group Ltd. 88E8055 PCI-E Gigabit Ethernet Controller [11ab:4363] (rev 14) 06:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR242x / AR542x Wireless Network Adapter (PCI-Express) [168c:001c] (rev 04) lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 05e3:0715 Genesys Logic, Inc. USB 2.0 microSD Reader Bus 001 Device 003: ID 05c8:0103 Cheng Uei Precision Industry Co., Ltd (Foxlink) FO13FF-65 PC-CAM iwlist wlan0 scanning: rfkill list: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: yes ping -c 5 google.com: PING google.com (173.194.32.34) 56(84) bytes of data. 64 bytes from arn06s02-in-f2.1e100.net (173.194.32.34): icmp_req=1 ttl=55 time=10.6 ms 64 bytes from arn06s02-in-f2.1e100.net (173.194.32.34): icmp_req=2 ttl=55 time=10.5 ms 64 bytes from arn06s02-in-f2.1e100.net (173.194.32.34): icmp_req=3 ttl=55 time=10.4 ms 64 bytes from arn06s02-in-f2.1e100.net (173.194.32.34): icmp_req=4 ttl=55 time=10.4 ms 64 bytes from arn06s02-in-f2.1e100.net (173.194.32.34): icmp_req=5 ttl=55 time=10.4 ms --- google.com ping statistics --- 5 packets transmitted, 5 received, 0% packet loss, time 4004ms rtt min/avg/max/mdev = 10.451/10.517/10.631/0.062 ms host google.com 8.8.8.8: Using domain server: Name: 8.8.8.8 Address: 8.8.8.8#53 Aliases: google.com has address 173.194.32.36 google.com has address 173.194.32.38 google.com has address 173.194.32.41 google.com has address 173.194.32.37 google.com has address 173.194.32.35 google.com has address 173.194.32.39 google.com has address 173.194.32.33 google.com has address 173.194.32.34 google.com has address 173.194.32.46 google.com has address 173.194.32.32 google.com has address 173.194.32.40 google.com has IPv6 address 2a00:1450:400f:801::100e google.com mail is handled by 40 alt3.aspmx.l.google.com. google.com mail is handled by 20 alt1.aspmx.l.google.com. google.com mail is handled by 30 alt2.aspmx.l.google.com. google.com mail is handled by 50 alt4.aspmx.l.google.com. google.com mail is handled by 10 aspmx.l.google.com. lsb_release -a: Distributor ID: Ubuntu Description: Ubuntu 12.04.1 LTS Release: 12.04 Codename: precise uname -a: Linux ellikas 3.2.0-30-generic-pae #48-Ubuntu SMP Fri Aug 24 17:14:09 UTC 2012 i686 i686 i386 GNU/Linux ellika@ellikas:~$ ellika@ellikas:~$ clear ellika@ellikas:~$ echo -e "sudo lshw --class network:\n\n$(sudo lshw -c network)\n\nlspci -nnn | grep Ethernet:\n\n$(lspci -nnn | grep Ethernet)\n\nlsusb:\n\n$(lsusb)\n\niwlist wlan0 scanning:\n\n$(iwlist wlan0 scanning)\n\nrfkill list:\n\n$(rfkill list)\n\nping -c 5 google.com:\n\n$(ping -c 5 google.com)\n\nhost google.com 8.8.8.8:\n\n$(host google.com 8.8.8.8)\n\nlsb_release -a:\n\n$(lsb_release -a)\n\nuname -a:\n\n$(uname -a)" wlan0 Failed to read scan data : Network is down No LSB modules are available. sudo lshw --class network: *-network beskrivning: Ethernet interface produkt: 88E8055 PCI-E Gigabit Ethernet Controller tillverkare: Marvell Technology Group Ltd. physical id: 0 bus info: pci@0000:04:00.0 logiskt namn: eth0 version: 14 serienummer: 00:1e:33:00:96:9a storlek: 100Mbit/s kapacitet: 1Gbit/s bredd: 64 bits klocka: 33MHz förmågor: pm vpd msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation konfiguration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.30 duplex=full firmware=N/A ip=192.168.1.26 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resurser: irq:44 memory:f8000000-f8003fff ioport:3000(storlek=256) memory:f2000000-f201ffff *-network INAKTIVERAD beskrivning: Trådlöst gränssnitt produkt: AR242x / AR542x Wireless Network Adapter (PCI-Express) tillverkare: Atheros Communications Inc. physical id: 0 bus info: pci@0000:06:00.0 logiskt namn: wlan0 version: 04 serienummer: 00:22:5f:3f:63:76 bredd: 64 bits klocka: 33MHz förmågor: pm msi pciexpress msix bus_master cap_list ethernet physical wireless konfiguration: broadcast=yes driver=ath5k driverversion=3.2.0-30-generic-pae firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bg resurser: irq:18 memory:fa000000-fa00ffff lspci -nnn | grep Ethernet: 04:00.0 Ethernet controller [0200]: Marvell Technology Group Ltd. 88E8055 PCI-E Gigabit Ethernet Controller [11ab:4363] (rev 14) 06:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR242x / AR542x Wireless Network Adapter (PCI-Express) [168c:001c] (rev 04) lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 05e3:0715 Genesys Logic, Inc. USB 2.0 microSD Reader Bus 001 Device 003: ID 05c8:0103 Cheng Uei Precision Industry Co., Ltd (Foxlink) FO13FF-65 PC-CAM iwlist wlan0 scanning: rfkill list: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: yes ping -c 5 google.com: PING google.com (173.194.32.34) 56(84) bytes of data. 64 bytes from arn06s02-in-f2.1e100.net (173.194.32.34): icmp_req=1 ttl=55 time=10.6 ms 64 bytes from arn06s02-in-f2.1e100.net (173.194.32.34): icmp_req=2 ttl=55 time=10.5 ms 64 bytes from arn06s02-in-f2.1e100.net (173.194.32.34): icmp_req=3 ttl=55 time=10.4 ms 64 bytes from arn06s02-in-f2.1e100.net (173.194.32.34): icmp_req=4 ttl=55 time=10.4 ms 64 bytes from arn06s02-in-f2.1e100.net (173.194.32.34): icmp_req=5 ttl=55 time=10.5 ms --- google.com ping statistics --- 5 packets transmitted, 5 received, 0% packet loss, time 4004ms rtt min/avg/max/mdev = 10.476/10.522/10.602/0.045 ms host google.com 8.8.8.8: Using domain server: Name: 8.8.8.8 Address: 8.8.8.8#53 Aliases: google.com has address 173.194.32.36 google.com has address 173.194.32.38 google.com has address 173.194.32.41 google.com has address 173.194.32.37 google.com has address 173.194.32.35 google.com has address 173.194.32.39 google.com has address 173.194.32.33 google.com has address 173.194.32.34 google.com has address 173.194.32.46 google.com has address 173.194.32.32 google.com has address 173.194.32.40 google.com has IPv6 address 2a00:1450:400f:801::100e google.com mail is handled by 40 alt3.aspmx.l.google.com. google.com mail is handled by 20 alt1.aspmx.l.google.com. google.com mail is handled by 30 alt2.aspmx.l.google.com. google.com mail is handled by 50 alt4.aspmx.l.google.com. google.com mail is handled by 10 aspmx.l.google.com. lsb_release -a: Distributor ID: Ubuntu Description: Ubuntu 12.04.1 LTS Release: 12.04 Codename: precise uname -a: Linux ellikas 3.2.0-30-generic-pae #48-Ubuntu SMP Fri Aug 24 17:14:09 UTC 2012 i686 i686 i386 GNU/Linux

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• Can't print on my brand new Canon Pixma MP495

  - by Jean Ludovic Vandal

  I just purchased a Canon Pixma MP495. It was working perfect, except for the scanner. It won't install the driver for the scanner. Anyway, I was printing using the new printer. After a while, it started saying that the printing job was sent to the printer and then that the print job was completed. But, nothing came out of the printer. I uninstalled the driver and installed it over again. Nothing. Can somebody help me out. Can't work without a printer. Thanks in advance.

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• PlayOnLinux Unable to find 32bit opengl libraries Dual ATI Videocards

  - by Rodolfo Pires

  Im curently running Ubuntu 12.04 LTS 64Bit So, i installed league of legends fine the first time with the opensource ATI Drivers provided by ubuntu itself with no issues at all, but it runs so slow ... max 20fps because those drivers dont fully support my Dual Graphic cards Than i restored system and i installed the Linux Version of the Proper ATI Drivers from the AMD Website wich supports my APU AMD-A8-4500M with the AMD Radeon 7640G + 7670M Graphics Cards enabling me full performance from my system .. Problem is, to run League of Legends i need a 32bit opengl library, and the driver, automaticly detects a 64bits Linux install and loads the 64bit libraries but not the 32 ones . i need some kind of command, to force the 32bit libraries to load, or to make League of Legends run on the 64 ones .. Im kinda noob to ubuntu .. i installed the 32 bits ones trough terminal and still doesnt work idk why, maybe the driver doesnt want to load them .. plzz help me on this, i dont want to go back to windows just to play league since im noob idk what more details to post here so plz tell me what do you need

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• Installer says I'd need a wireless firmware, but WLAN works without it out of the box

  - by unor

  While installing 12.04.01 (Alternate) on a netbook (Samsung N150Plus), Ubuntu informed me that I'd need the firmware brcm/bcm43xx-0.fw. I skipped this step. If I understand this page correctly, the mentioned firmware is a WLAN driver. However, after the Ubuntu installation was completed, the WLAN worked out of the box. After a few minutes, Ubuntu informed me that there is a firmware update available, which would be the mentioned firmware. Do I need to install this? Is Ubuntu using some kind of "lite" WLAN driver and I might run into problems with certain networks in the future, if I don't use the firmware? Would there be benefits in using the firmware? (maybe longer runtime because of lower consumption?)

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• sound stopped working after upgrade to 11.10 on Tuesday 20th March

  - by Hugh Barney

  My sound card stopped working after a set of updates were installed 2 days ago. The sound card is detected, the volume is not muted and the speakers work, I can make the speakers hum if I touch the jack plug lead that normally plugs into the card. hugh@lindisfarne:~$ lspci -v | grep -A7 -i "audio" 07:01.0 Multimedia audio controller: Creative Labs CA0106 Soundblaster Subsystem: Creative Labs SB0570 [SB Audigy SE] Flags: bus master, medium devsel, latency 32, IRQ 16 I/O ports at c000 [size=32] Capabilities: Kernel driver in use: CA0106 Kernel modules: snd-ca0106 I've tried reverting those upgraded packages that look like the could impact the kernal - but to no avail. alsamixer does not have anything muted, I've been though all the sound card debug/troubleshooting pages I can find. Kernal driver is attached. So whats gone pop ? I will boot from CD to check - but I am pretty sure this is a sw and not a hw problem.

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• Cannot connect to a Wifi network chipset AR9287

  - by Fritz

  After updating my newly installed ubuntu 10.10. I can't connect to the wifi network anymore although it is showing it. Tried to install manufacturer driver INF file via ndiswrapper only makes things worst - lost my wifi. Downloaded and installed the compat-wireless driver for the Atheros AR9287. After installing, i got my wifi connection again but after rebooting I can't reconnect again. The Wifi access point is showing 2/5 to 3/5 signal strength. Laptop: Acer Aspire 4741G Wifi Adapter: Atheros AR9287 OS: Ubuntu 10.10 64bit

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• Intel Centrino Wireless N 1000 doesn't work on a Lenovo Z560

  - by Timetraveler

  I upgraded my Ubuntu 11.04 to 11.10 and my Wifi has stopped working. I have a Lenovo Z560 that has Intel centrino wireless-N 1000. I have searched various threads having similar problems for a solution and have no success. The wlan0 is not even showing up in rfkill. Please help me find a solution. I am giving below the output of various debug commands. Thanks in advance. DISTRIB_ID=Ubuntu DISTRIB_RELEASE=11.10 DISTRIB_CODENAME=oneiric DISTRIB_DESCRIPTION="Ubuntu 11.10" ----##uname -a Linux gurucharapathy-laptop 3.0.0-17-generic-pae #30-Ubuntu SMP Thu Mar 8 17:53:35 UTC 2012 i686 i686 i386 GNU/Linux ----##lspci -nnk | grep -iA2 net 05:00.0 Network controller [0280]: Intel Corporation Centrino Wireless-N 1000 [8086:0084] Subsystem: Intel Corporation Centrino Wireless-N 1000 BGN [8086:1315] Kernel modules: iwlagn 06:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02) Subsystem: Lenovo Device [17aa:392e] Kernel driver in use: r8169 ----##iwconfig lo no wireless extensions. eth0 no wireless extensions. ----##iwlist scan lo Interface doesn't support scanning. eth0 Interface doesn't support scanning. ----##rfkill list all 0: hci0: Bluetooth Soft blocked: no Hard blocked: no 1: ideapad_wlan: Wireless LAN Soft blocked: no Hard blocked: no 2: ideapad_bluetooth: Bluetooth Soft blocked: no Hard blocked: no ----##lsmod Module Size Used by rfcomm 38408 8 bnep 17923 2 parport_pc 32114 0 ppdev 12849 0 binfmt_misc 17292 1 snd_hda_codec_hdmi 31426 1 snd_hda_codec_conexant 52460 1 uvcvideo 67271 0 videodev 85626 1 uvcvideo snd_hda_intel 28358 2 snd_hda_codec 91859 3 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel snd_hwdep 13276 1 snd_hda_codec joydev 17393 0 snd_pcm 80435 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec snd_seq_midi 13132 0 i915 509554 9 drm_kms_helper 32889 1 i915 snd_rawmidi 25241 1 snd_seq_midi snd_seq_midi_event 14475 1 snd_seq_midi snd_seq 51567 2 snd_seq_midi,snd_seq_midi_event snd_timer 28932 2 snd_pcm,snd_seq drm 196290 5 i915,drm_kms_helper snd_seq_device 14172 3 snd_seq_midi,snd_rawmidi,snd_seq mei 36466 0 mac80211 393421 0 snd 55902 14 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device ideapad_laptop 13575 0 intel_ips 17753 0 btusb 18160 2 i2c_algo_bit 13199 1 i915 soundcore 12600 1 snd bluetooth 148839 23 rfcomm,bnep,btusb cfg80211 172427 1 mac80211 psmouse 63474 0 serio_raw 12990 0 snd_page_alloc 14108 2 snd_hda_intel,snd_pcm sparse_keymap 13658 1 ideapad_laptop wmi 18744 0 video 18908 1 i915 lp 17455 0 parport 40930 3 parport_pc,ppdev,lp ahci 21634 2 libahci 25761 1 ahci r8169 47200 0 ----##nm-tool NetworkManager Tool State: asleep Device: eth0 ----------------------------------------------------------------- Type: Wired Driver: r8169 State: unmanaged Default: no HW Address: 88:AE:1D:DE:5F:9C Capabilities: Carrier Detect: yes Speed: 100 Mb/s Wired Properties Carrier: on ----##lshw -C network *-network UNCLAIMED description: Network controller product: Centrino Wireless-N 1000 vendor: Intel Corporation physical id: 0 bus info: pci@0000:05:00.0 version: 00 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: latency=0 resources: memory:d6400000-d6401fff *-network description: Ethernet interface product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:06:00.0 logical name: eth0 version: 02 serial: 88:ae:1d:de:5f:9c size: 100Mbit/s capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=N/A ip=192.168.0.100 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:41 ioport:2000(size=256) memory:d2410000-d2410fff memory:d2400000-d240ffff memory:d2420000-d243ffff

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• Dell wireless not working after upgrade

  - by Omer Saeed

  So, the short version of my sad story is that I tried upgrade Ubuntu to 12.04 and wireless driver has stopped working. I have tried all the solutions but nothing seem to be working. When I try to install my wireless from "Additional Drivers" Its says: Sorry, installation of this driver failed. Please have a look at the log file for details: /var/log/jockey.log The lspci command gives me the following info about wireless: 0c:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01) I have tried removing bcm drivers and reinstalling, but nothing seems to be working. rfkill is good too.

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• Why do I get unknown printer error 0xFA on my EPSON Workforce WF-3540 under Ubuntu 12.10?

  - by potofcoffee

  I recently bought an EPSON Workforce WF-3540, which I'm using under Ubuntu 12.10 with the official driver provided by EPSON. I am often printing batches of about a hundred pages, duplex. When I'm doing this, after about 20 pages, I regularly get an error message on the printer screen, telling me the printer encountered unknown error 0xFA, forcing me to turn the printer off and back on. I talked to EPSON about the problem, but they claim they're not supporting Linux and tell me to ask the Linux community about the problem (and possibly another driver?). So this is what I'm doing here... any ideas? Unfortunately, the documentation does not contain any information pertaining to error code 0xFA and the support hotline wasn't able to give me further information, either. BTW, the problem hasn't happened, so far, when I'm printing smaller batches or not using duplex. Whenever the problem happens, there's a page in the printer that's already been printed on one side, so I'm suspecting the problem's connected with the duplexer.

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• Suspend/hibernate doesn't work on an Asus Laptop

  - by b1ackjosh

  I'm having issues suspending 11.04 on my new Asus U30sd-XA1 laptop, it's a new laptop on the market and I'm wondering if anyone else has had this issue and maybe have a fix for it. Basically whenever I close or put the laptop to sleep the screen goes black but the video card doesn't actually turn off, then the fan spins up even faster then it was before and gets hot. I did see that some people were having similar issues on other laptops and they set the kernal back. I'm newish to ubuntu and I'm not super comfortable messing with the kernal. If anyone has any other solutions that would be great. I am not using the 520m nvidia driver because it won't load unity after it's installed. I've also heard quite a few bad things about the drivers on the ubuntu forums, so I deactivated the driver.

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• Ubuntu 12.04, can't find my home wifi network

  - by Anton

  I've tried several solutions I found on the web, but didn't manage to solve a problem. Since today my laptop won't find my WiFi network, but neighbours' networks are suggested. Another laptop with U12.04 does find one. What do I do? I've Dell Latitude-E4310, 02:00.0 Network controller: Broadcom Corporation BCM4313 802.11bgn Wireless Network Adapter (rev 01) Subsystem: Dell Inspiron M5010 / XPS 8300 Flags: bus master, fast devsel, latency 0, IRQ 17 Memory at f2c00000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: brcmsmac Kernel modules: bcma, brcmsmac also NetworkManager Tool State: connected (global) - Device: eth1 ----------------------------------------------------------------- Type: 802.11 WiFi Driver: wl State: disconnected Default: no HW Address: 1C:65:9D:7A:45:5C Capabilities: Wireless Properties WEP Encryption: yes WPA Encryption: yes WPA2 Encryption: yes Should I provide anything else? Many thanks in advance.

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• Force full-screen game to one monitor?

  - by Joachim Pileborg

  I have two monitors, one 1920x1200 and the other 1920x1080, and in 10.10 they were "separate". As in when I opened the display preferences they were shown as separate screens. Since installing (from scratch) 11.04 I instead have one giant 3840x1200 screen spread over the two monitors. Not a problem per se, except when I want to play full-screen games! When playing games I want them to be on the primary (1920x1200) monitor, but since the game only detects one screen I cant do that, even if I lower the resolution in-game. I have a nVidia GTS 250 card, using nvidia-current driver (version 270.41.06), even though "Additional Drivers" reports the driver is "activated but not currently in use". Is there a way to force the game to use only one of the monitors? Or make the game detect both monitors?

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• Does Hauppauge WinTV HVR-900 (r2) [USB ID 2040:6502] work with ubuntu 12.04 LTS?

  - by nightfly

  I have this DVB+Analog usb tv tuner Hauppauge WinTV HVR-900 (r2) [USB ID 2040:6502]. This used to work under ubuntu 10.04 LTS. But in 12.04 there seems to be a problem. I have linux-firmware-nonfree and ivtv-utils installed. I am running Ubuntu 12.04.1 LTS 64 bit with all updates installed and the default unity environment. When I run mplayer tv:// -tv driver=v4l2:device=/dev/video1:input=1:norm=PAL I get a solid green screen and no picture. Here input 1 is the composite input of the card. MPlayer svn r34540 (Ubuntu), built with gcc-4.6 (C) 2000-2012 MPlayer Team mplayer: could not connect to socket mplayer: No such file or directory Failed to open LIRC support. You will not be able to use your remote control. Playing tv://. TV file format detected. Selected driver: v4l2 name: Video 4 Linux 2 input author: Martin Olschewski comment: first try, more to come ;-) Selected device: Hauppauge WinTV HVR 900 (R2) Tuner cap: Tuner rxs: Capabilities: video capture VBI capture device tuner audio read/write streaming supported norms: 0 = NTSC; 1 = NTSC-M; 2 = NTSC-M-JP; 3 = NTSC-M-KR; 4 = NTSC-443; 5 = PAL; 6 = PAL-BG; 7 = PAL-H; 8 = PAL-I; 9 = PAL-DK; 10 = PAL-M; 11 = PAL-N; 12 = PAL-Nc; 13 = PAL-60; 14 = SECAM; 15 = SECAM-B; 16 = SECAM-G; 17 = SECAM-H; 18 = SECAM-DK; 19 = SECAM-L; 20 = SECAM-Lc; inputs: 0 = Television; 1 = Composite1; 2 = S-Video; Current input: 1 Current format: YUYV v4l2: current audio mode is : MONO v4l2: ioctl set format failed: Invalid argument v4l2: ioctl set format failed: Invalid argument v4l2: ioctl set format failed: Invalid argument v4l2: ioctl query control failed: Invalid argument v4l2: ioctl query control failed: Invalid argument v4l2: ioctl query control failed: Invalid argument v4l2: ioctl query control failed: Invalid argument Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory [vdpau] Error when calling vdp_device_create_x11: 1 ========================================================================== Opening video decoder: [raw] RAW Uncompressed Video Movie-Aspect is undefined - no prescaling applied. VO: [xv] 640x480 = 640x480 Packed YUY2 Selected video codec: [rawyuy2] vfm: raw (RAW YUY2) ========================================================================== Audio: no sound Starting playback... v4l2: select timeout V: 0.0 2/ 2 ??% ??% ??,?% 0 0 v4l2: select timeout V: 0.0 4/ 4 ??% ??% ??,?% 0 0 v4l2: select timeout V: 0.0 6/ 6 ??% ??% ??,?% 0 0 v4l2: select timeout v4l2: 0 frames successfully processed, 1 frames dropped. Exiting... (Quit) Here is the dmesg of the card when plugged in.. [12742.228097] usb 1-4: new high-speed USB device number 3 using ehci_hcd [12742.367289] em28xx: New device WinTV HVR-900 @ 480 Mbps (2040:6502, interface 0, class 0) [12742.367296] em28xx: Audio Vendor Class interface 0 found [12742.367585] em28xx #0: chip ID is em2882/em2883 [12742.550086] em28xx #0: i2c eeprom 00: 1a eb 67 95 40 20 02 65 d0 12 5c 03 82 1e 6a 18 [12742.550104] em28xx #0: i2c eeprom 10: 00 00 24 57 66 07 01 00 00 00 00 00 00 00 00 00 [12742.550120] em28xx #0: i2c eeprom 20: 46 00 01 00 f0 10 02 00 b8 00 00 00 5b e0 00 00 [12742.550135] em28xx #0: i2c eeprom 30: 00 00 20 40 20 6e 02 20 10 01 01 01 00 00 00 00 [12742.550150] em28xx #0: i2c eeprom 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 [12742.550165] em28xx #0: i2c eeprom 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 [12742.550181] em28xx #0: i2c eeprom 60: 00 00 00 00 00 00 00 00 00 00 18 03 34 00 30 00 [12742.550196] em28xx #0: i2c eeprom 70: 32 00 37 00 38 00 32 00 33 00 39 00 30 00 31 00 [12742.550211] em28xx #0: i2c eeprom 80: 00 00 1e 03 57 00 69 00 6e 00 54 00 56 00 20 00 [12742.550226] em28xx #0: i2c eeprom 90: 48 00 56 00 52 00 2d 00 39 00 30 00 30 00 00 00 [12742.550241] em28xx #0: i2c eeprom a0: 84 12 00 00 05 50 1a 7f d4 78 23 fa fd d0 28 89 [12742.550257] em28xx #0: i2c eeprom b0: ff 00 00 00 04 84 0a 00 01 01 20 77 00 40 1d b7 [12742.550272] em28xx #0: i2c eeprom c0: 13 f0 74 02 01 00 01 79 63 00 00 00 00 00 00 00 [12742.550287] em28xx #0: i2c eeprom d0: 84 12 00 00 05 50 1a 7f d4 78 23 fa fd d0 28 89 [12742.550302] em28xx #0: i2c eeprom e0: ff 00 00 00 04 84 0a 00 01 01 20 77 00 40 1d b7 [12742.550317] em28xx #0: i2c eeprom f0: 13 f0 74 02 01 00 01 79 63 00 00 00 00 00 00 00 [12742.550334] em28xx #0: EEPROM ID= 0x9567eb1a, EEPROM hash = 0x2bbf3bdd [12742.550338] em28xx #0: EEPROM info: [12742.550340] em28xx #0: AC97 audio (5 sample rates) [12742.550343] em28xx #0: 500mA max power [12742.550346] em28xx #0: Table at 0x24, strings=0x1e82, 0x186a, 0x0000 [12742.552590] em28xx #0: Identified as Hauppauge WinTV HVR 900 (R2) (card=18) [12742.555516] tveeprom 15-0050: Hauppauge model 65018, rev B2C0, serial# 1292061 [12742.555523] tveeprom 15-0050: tuner model is Xceive XC3028 (idx 120, type 71) [12742.555529] tveeprom 15-0050: TV standards PAL(B/G) PAL(I) PAL(D/D1/K) ATSC/DVB Digital (eeprom 0xd4) [12742.555534] tveeprom 15-0050: audio processor is None (idx 0) [12742.555537] tveeprom 15-0050: has radio [12742.570297] tuner 15-0061: Tuner -1 found with type(s) Radio TV. [12742.570327] xc2028 15-0061: creating new instance [12742.570332] xc2028 15-0061: type set to XCeive xc2028/xc3028 tuner [12742.573685] xc2028 15-0061: Loading 80 firmware images from xc3028-v27.fw, type: xc2028 firmware, ver 2.7 [12742.624056] xc2028 15-0061: Loading firmware for type=BASE MTS (5), id 0000000000000000. [12744.126591] xc2028 15-0061: Loading firmware for type=MTS (4), id 000000000000b700. [12744.153586] xc2028 15-0061: Loading SCODE for type=MTS LCD NOGD MONO IF SCODE HAS_IF_4500 (6002b004), id 000000000000b700. [12744.280963] Registered IR keymap rc-hauppauge [12744.281151] input: em28xx IR (em28xx #0) as /devices/pci0000:00/0000:00:1a.7/usb1/1-4/rc/rc1/input10 [12744.281541] rc1: em28xx IR (em28xx #0) as /devices/pci0000:00/0000:00:1a.7/usb1/1-4/rc/rc1 [12744.282454] em28xx #0: Config register raw data: 0xd0 [12744.284709] em28xx #0: AC97 vendor ID = 0xffffffff [12744.285829] em28xx #0: AC97 features = 0x6a90 [12744.285832] em28xx #0: Empia 202 AC97 audio processor detected [12744.359211] em28xx #0: v4l2 driver version 0.1.3 [12744.404066] xc2028 15-0061: Loading firmware for type=BASE F8MHZ MTS (7), id 0000000000000000. [12745.915089] MTS (4), id 00000000000000ff: [12745.915100] xc2028 15-0061: Loading firmware for type=MTS (4), id 0000000100000007. [12746.161668] em28xx #0: V4L2 video device registered as video1 [12746.161673] em28xx #0: V4L2 VBI device registered as vbi0 [12746.162845] em28xx-audio.c: probing for em28xx Audio Vendor Class [12746.162848] em28xx-audio.c: Copyright (C) 2006 Markus Rechberger [12746.162851] em28xx-audio.c: Copyright (C) 2007-2011 Mauro Carvalho Chehab [12746.221099] xc2028 15-0061: attaching existing instance [12746.221105] xc2028 15-0061: type set to XCeive xc2028/xc3028 tuner [12746.221109] em28xx #0: em28xx #0/2: xc3028 attached [12746.221113] DVB: registering new adapter (em28xx #0) [12746.221118] DVB: registering adapter 0 frontend 0 (Micronas DRXD DVB-T)... [12746.221869] em28xx #0: Successfully loaded em28xx-dvb [13111.196055] xc2028 15-0061: Loading firmware for type=BASE F8MHZ MTS (7), id 0000000000000000. [13112.720062] MTS (4), id 00000000000000ff: [13112.720072] xc2028 15-0061: Loading firmware for type=MTS (4), id 0000000100000007. [13214.956057] xc2028 15-0061: Loading firmware for type=BASE F8MHZ MTS (7), id 0000000000000000. [13216.479806] MTS (4), id 00000000000000ff: [13216.479816] xc2028 15-0061: Loading firmware for type=MTS (4), id 0000000100000007. [13276.408056] xc2028 15-0061: Loading firmware for type=BASE F8MHZ MTS (7), id 0000000000000000. [13277.932093] MTS (4), id 00000000000000ff: [13277.932104] xc2028 15-0061: Loading firmware for type=MTS (4), id 0000000100000007. [13305.032076] xc2028 15-0061: Loading firmware for type=BASE F8MHZ MTS (7), id 0000000000000000. [13306.556449] MTS (4), id 00000000000000ff: [13306.556460] xc2028 15-0061: Loading firmware for type=MTS (4), id 0000000100000007. [13392.236055] xc2028 15-0061: Loading firmware for type=BASE F8MHZ MTS (7), id 0000000000000000. [13393.760123] MTS (4), id 00000000000000ff: [13393.760133] xc2028 15-0061: Loading firmware for type=MTS (4), id 0000000100000007. [13637.534053] usb 1-4: USB disconnect, device number 3 [13637.534183] em28xx #0: disconnecting em28xx #0 video [13637.560214] em28xx #0: V4L2 device vbi0 deregistered [13637.560335] em28xx #0: V4L2 device video1 deregistered [13637.561237] xc2028 15-0061: destroying instance [13639.772120] usb 1-4: new high-speed USB device number 4 using ehci_hcd [13639.911351] em28xx: New device WinTV HVR-900 @ 480 Mbps (2040:6502, interface 0, class 0) [13639.911357] em28xx: Audio Vendor Class interface 0 found [13639.911637] em28xx #0: chip ID is em2882/em2883 [13640.094262] em28xx #0: i2c eeprom 00: 1a eb 67 95 40 20 02 65 d0 12 5c 03 82 1e 6a 18 [13640.094280] em28xx #0: i2c eeprom 10: 00 00 24 57 66 07 01 00 00 00 00 00 00 00 00 00 [13640.094295] em28xx #0: i2c eeprom 20: 46 00 01 00 f0 10 02 00 b8 00 00 00 5b e0 00 00 [13640.094311] em28xx #0: i2c eeprom 30: 00 00 20 40 20 6e 02 20 10 01 01 01 00 00 00 00 [13640.094326] em28xx #0: i2c eeprom 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 [13640.094341] em28xx #0: i2c eeprom 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 [13640.094356] em28xx #0: i2c eeprom 60: 00 00 00 00 00 00 00 00 00 00 18 03 34 00 30 00 [13640.094371] em28xx #0: i2c eeprom 70: 32 00 37 00 38 00 32 00 33 00 39 00 30 00 31 00 [13640.094386] em28xx #0: i2c eeprom 80: 00 00 1e 03 57 00 69 00 6e 00 54 00 56 00 20 00 [13640.094401] em28xx #0: i2c eeprom 90: 48 00 56 00 52 00 2d 00 39 00 30 00 30 00 00 00 [13640.094416] em28xx #0: i2c eeprom a0: 84 12 00 00 05 50 1a 7f d4 78 23 fa fd d0 28 89 [13640.094432] em28xx #0: i2c eeprom b0: ff 00 00 00 04 84 0a 00 01 01 20 77 00 40 1d b7 [13640.094447] em28xx #0: i2c eeprom c0: 13 f0 74 02 01 00 01 79 63 00 00 00 00 00 00 00 [13640.094462] em28xx #0: i2c eeprom d0: 84 12 00 00 05 50 1a 7f d4 78 23 fa fd d0 28 89 [13640.094477] em28xx #0: i2c eeprom e0: ff 00 00 00 04 84 0a 00 01 01 20 77 00 40 1d b7 [13640.094492] em28xx #0: i2c eeprom f0: 13 f0 74 02 01 00 01 79 63 00 00 00 00 00 00 00 [13640.094509] em28xx #0: EEPROM ID= 0x9567eb1a, EEPROM hash = 0x2bbf3bdd [13640.094512] em28xx #0: EEPROM info: [13640.094515] em28xx #0: AC97 audio (5 sample rates) [13640.094517] em28xx #0: 500mA max power [13640.094521] em28xx #0: Table at 0x24, strings=0x1e82, 0x186a, 0x0000 [13640.097391] em28xx #0: Identified as Hauppauge WinTV HVR 900 (R2) (card=18) [13640.099617] tveeprom 15-0050: Hauppauge model 65018, rev B2C0, serial# 1292061 [13640.099623] tveeprom 15-0050: tuner model is Xceive XC3028 (idx 120, type 71) [13640.099629] tveeprom 15-0050: TV standards PAL(B/G) PAL(I) PAL(D/D1/K) ATSC/DVB Digital (eeprom 0xd4) [13640.099634] tveeprom 15-0050: audio processor is None (idx 0) [13640.099637] tveeprom 15-0050: has radio [13640.112849] tuner 15-0061: Tuner -1 found with type(s) Radio TV. [13640.112877] xc2028 15-0061: creating new instance [13640.112882] xc2028 15-0061: type set to XCeive xc2028/xc3028 tuner [13640.115930] xc2028 15-0061: Loading 80 firmware images from xc3028-v27.fw, type: xc2028 firmware, ver 2.7 [13640.164057] xc2028 15-0061: Loading firmware for type=BASE MTS (5), id 0000000000000000. [13641.666643] xc2028 15-0061: Loading firmware for type=MTS (4), id 000000000000b700. [13641.693262] xc2028 15-0061: Loading SCODE for type=MTS LCD NOGD MONO IF SCODE HAS_IF_4500 (6002b004), id 000000000000b700. [13641.820765] Registered IR keymap rc-hauppauge [13641.820958] input: em28xx IR (em28xx #0) as /devices/pci0000:00/0000:00:1a.7/usb1/1-4/rc/rc2/input11 [13641.821335] rc2: em28xx IR (em28xx #0) as /devices/pci0000:00/0000:00:1a.7/usb1/1-4/rc/rc2 [13641.822256] em28xx #0: Config register raw data: 0xd0 [13641.824526] em28xx #0: AC97 vendor ID = 0xffffffff [13641.825503] em28xx #0: AC97 features = 0x6a90 [13641.825507] em28xx #0: Empia 202 AC97 audio processor detected [13641.899015] em28xx #0: v4l2 driver version 0.1.3 [13641.944064] xc2028 15-0061: Loading firmware for type=BASE F8MHZ MTS (7), id 0000000000000000. [13643.470765] MTS (4), id 00000000000000ff: [13643.470776] xc2028 15-0061: Loading firmware for type=MTS (4), id 0000000100000007. [13643.717713] em28xx #0: V4L2 video device registered as video1 [13643.717718] em28xx #0: V4L2 VBI device registered as vbi0 [13643.718770] em28xx-audio.c: probing for em28xx Audio Vendor Class [13643.718775] em28xx-audio.c: Copyright (C) 2006 Markus Rechberger [13643.718778] em28xx-audio.c: Copyright (C) 2007-2011 Mauro Carvalho Chehab [13643.777148] xc2028 15-0061: attaching existing instance [13643.777154] xc2028 15-0061: type set to XCeive xc2028/xc3028 tuner [13643.777158] em28xx #0: em28xx #0/2: xc3028 attached [13643.777162] DVB: registering new adapter (em28xx #0) [13643.777167] DVB: registering adapter 0 frontend 0 (Micronas DRXD DVB-T)... [13643.777876] em28xx #0: Successfully loaded em28xx-dvb And here goes the lsmod output lsmod|grep em28xx em28xx_dvb 18579 0 dvb_core 110619 1 em28xx_dvb em28xx_alsa 18305 0 em28xx 109365 2 em28xx_dvb,em28xx_alsa v4l2_common 16454 3 tuner,tvp5150,em28xx videobuf_vmalloc 13589 1 em28xx videobuf_core 26390 2 em28xx,videobuf_vmalloc rc_core 26412 10 rc_hauppauge,ir_lirc_codec,ir_mce_kbd_decoder,ir_sony_decoder,ir_jvc_decoder,ir_rc6_decoder,ir_rc5_decoder,em28xx,ir_nec_decoder snd_pcm 97188 3 em28xx_alsa,snd_hda_intel,snd_hda_codec tveeprom 21249 1 em28xx videodev 98259 5 tuner,tvp5150,em28xx,v4l2_common,uvcvideo snd 78855 14 em28xx_alsa,snd_hda_codec_conexant,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device Isn't this driver mainline now? Or this card is not supported? Or the analog functionality is screwed? I need the analog capture working for this card. Please help!

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• Alsa version numbers not consistent

  - by user69245

  I've recently moved from 10.04 to 12.04 and have problems with crackles on audio when the screen changes (especially obvious in a Skype conversation with video). !!Kernel Information !!------------------ Kernel release: 3.2.0-26-generic-pae Operating System: GNU/Linux Architecture: i686 Processor: i686 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: 1.0.24 Library version: 1.0.25 Utilities version: 1.0.25 Running through the SoundTroubleShooting procedures I got the above details at Step 3. Is the mismatch between the Driver version (1.0.24) and the Library and Utilities versions (1.0.25) the cause of my problem, or should I be looking elsewhere? In answers to the question "Will ALSA 1.0.25 version have time to enter 12.04?" I read that 1.0.25 would be part of the new kernel, but my kernel version appears to be newer than the original release.

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• How can I assign actions to all my mouse buttons?

  - by torbengb

  I have a mouse with lots of buttons, but it's not a mainstream make like Logitech. For Windows, I have a driver that lets me assign actions like close-window (Ctrl+W) or next-tab (Ctrl+Tab), but I don't have a Linux driver. Since Linux is so flexible, I thought perhaps there is a general way to do this, regardless of brand? Update: Based on input from Cyrex, I installed and ran sudo apt-get install btnx which found several but not all mouse buttons. Found: left, right, wheel, wheelclick, thumb fwd, thumb back. Not found: wheel left, wheel right, thumb middle button. Vendor ID is 0x04d9, Model ID is 0xa015.

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• Does the latest version of Ubuntu (12.04) support Unity 3D?

  - by Douglas Combs

  I just installed the latest version of Ubuntu (12.04) 64bit. I am using a Radeon HD 7750 vid card. I think I have the Catalyst driver installed correctly. But when I go to system and look at the details, it shows that my graphics is VESA:01. Does this mean I it, I didn't correctly install my driver? System Specs: MB: ASUS P7P55-M CPU: Intel i5 Quad Core MEM: 4GB DD3 VC: HIS Radeon HD 7750 (1GB DDR5) Thanks for help.

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• Configure audio on HP ENVY 4 ultrabook

  - by phodu_insaan

  I want to configure audio for ubuntu 12.04 on my laptop. Currently the audio just does not play. If i try and plug in headphones then somewhere midway to being fully plugged in the audio plays on the headphones, I plug in further and the sound disappears. How do I get this to work? lspci | grep audio Audio device: Intel Corporation Panther Point High Definition Audio Controller My laptop is one the beats edition HP laptops, and the driver for win7 was an IDT HD audio driver. --EDIT-- The output for cat /proc/asound/card0/codec* | grep Codec is Codec: IDT 92HD91BXX Codec: Intel PantherPoint HDMI I need to get both the IDT card to work and the HDMI card to work with my TV. --EDIT-- --EDIT 2-- I have added blacklist snd-usb-audio to the end of the file /etc/modprobe.d/alsa-base.conf Now the sound plays from my laptop speakers only when I plug in a headphones/external speaker. Otherwise no sound. :( Please help getting everything working as it should. --EDIT 2-- Thanks

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• Ubuntu 13.10 - Unity menu very slow and unresponsive

  - by VukBG

  I have a HP G62 laptop with Intel Pentium processor and ATI graphics. Since upgrade to Ubuntu 13.10, my Unity menu is very slow and unresponsive. I am using proprietary driver for my graphics For example, I'm switching between Gimp and Chrome. When I switch to Gimp, I will be stuck with Chrome menu at the top of the screen. It is really annoying and it is just one of many bugs that came up with 13.10. Any ideas? Should I just revert to default driver?

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• Nvidia GT218 repository drivers don't work

  - by user1042840

  I upgraded all packages with sudo apt-get upgrade command on my Ubuntu 10.04 box and I have Ubuntu 12.04 3.2.0-29-generic-pae now. I have two monitors and the following GPU: 01:00.0 VGA compatible controller: NVIDIA Corporation GT218 [NVS 300] (rev a2) After upgrading to 12.04, I somehow lost my previous setup with one common workspace stretched across two monitors. When Ubuntu starts only one monitor is on. I can see the message on the active monitor: Not optimum mode. Recommended mode: 1680x1050 60Hz I used Nvidia proprietary drivers on 10.04 but now jockey-text --list shows: xorg:nvidia_current - NVIDIA accelerated graphics driver (Proprietary, Disabled, Not in use) xorg:nvidia_current_updates - NVIDIA accelerated graphics driver (post-release updates) (Proprietary, Enabled, Not in use) When I run sudo nvidia-settings it says You do not appear to be using the NVIDIA X driver. Please edit your X configuration file (just run `nvidia-xconfig` as root), and restart the X server.' I typed nvidia-xconfig and rebooted, but jockey-text --list says the same after the reboot: Not in use. The same with nvidia-current - Enabled but Not in use. I also tried nvidia-173 but I ended up in tty immediately at startup so I removed it. I used to have some problems with Nvidia proprietary drivers on 10.04, I had to put paths to EDID files in /etc/X11/xorg.conf explicitly, but the resolution was as recommended and both monitors were working. If I understand correctly, nouveau drivers are used now by default because the resolution is still quite high, definitely not 800x600, xrandr showed: xrandr: Failed to get size of gamma for output default Screen 0: minimum 320 x 400, current 1600 x 1200, maximum 1600 x 1200 default connected 1600x1200+0+0 0mm x 0mm 1600x1200 66.0* 1280x1024 76.0 1024x768 76.0 800x600 73.0 640x480 73.0 640x400 0.0 320x400 0.0 1680x1050_60.00 (0x4f) 146.2MHz h: width 1680 start 1784 end 1960 total 2240 skew 0 clock 65.3KHz v: height 1050 start 1053 end 1059 total 1089 clock 60.0Hz However, colors seem a bit faded and blurry with nouveau drivers. Mouse cursor is invisible if it's placed inside Firefox window, and only one monitor is working. I like open source and if it's possible I'd prefer to use nouveau drivers but a few things should be fixed. I'm curious why nvidia-current drivers from the repository don't work now. I read it has something to do with the new X11 server in Ubuntu 12.04, is it true? How can I get it back to work?

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• System freezes while not in use, how do I fix this?

  - by PHLAK

  Bare with me, the following is a bit winded. I have Ubuntu 10.10 Desktop 64-bit installed on my laptop and up until a few weeks ago it has been running great. Then one day, while I was not using the laptop it froze. I was logged in as my user but had locked the screen locked and closed the lid. I didn't notice that it had frozen until I opened the lid and wiggled the mouse to try and log in. The screen remained black and I got no response. I immediately tried Alt + F2, F3, F4, etc. but got no response. The only thing I could do was hold the power button to power off the machine. The freezing has happened as quickly as within 10-20 minutes of the system being logged off and lid closed and as long as 4-6 hours. My machine is NOT configured to go into standby when plugged in and this has happened both on AC power and battery. Troubleshooting I have performed: I uninstalled programs I knew that I had installed between when it was working fine and having problems. Those programs were CrashPlan, Shutter and Conky. After uninstalling ALL of these programs the freezing still occurs. Next, I decided to SSH into the machine from my desktop and leave an htop and tail of the syslog running. Here are screenshots of the last thing shown on both when the system froze: htop, syslog Here is a dump of my syslog after another freeze. The freeze happened at 9:14 and I didn't notice it until about 10 minutes later and rebooted, hence the 10 minute gap from 9:14 to 9:24. In the above syslog dump I noticed a lot of NVRM: os_raise_smp_barrier(), invalid context! and upon investigating that message learned it was from the proprietary Nvidia driver I had installed. Thinking this could be part of the problem I uninstalled the Nvidia driver and reverted to using the Nouveau driver. The computer still froze after a few hours. Lastly, thinking the problem could be caused by overheating I used compressed air to blow out any dust in the CPU vents and all other openings on the laptop. None of the above troubleshooting has helped and the freezing still occurs. What other steps can I take to troubleshoot and/or fix this problem? Note: Yesterday X started to eat up a lot of CPU power and eventually froze my system while I was forwarding an X session over SSH (from another PC to my laptop). I'm unsure if this is related or not as it doesn't match any of the symptoms of the problem above. Aside from this, the system has never frozen while in use, even under heavy load. EDIT: I just ran Memtest86+ and it made it through two passes without any errors. Just eliminating possible causes here.

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• Wifi networks will not show up!

  - by Kcahmadi

  I'm running Ubuntu 14.04 on an old '08 macbook. I've gone to system settingsSoftware & UpdatesAdditional Drivers and enabled the wireless driver. But when I click the wifi icon on the top toolbar no networks show up. When running lshw it clearly shows my wireless card under Network controller and it says the driver is installed. However, nm-tool only shows ethernet. And rfkill only shows bluetooth. What can I do?

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• Samsung 7 Graphics Nightmare

  - by tanner

  I just bought a Samsung 7 laptop with the Amd Radeon hd 6490m an I installed the driver. Everything was working smooth and it was rendering nice until I rebooted it. I noticed that it wouldn't boot my favorite game because of a GLSBadRenderRequest. So I went over to the AMD Catalyst program, and it wouldn't fire up because it couldn't find the graphics card!! What do you think is going on? Oh, and that was the latest driver straight from AMD. Im running 12.04lts.

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• Simpler Times

  - by Simon Moon

  Does anyone else out there long for the simpler days where you needed to move a jumper in the jumper block to set your modem card to use IRQ7 so it would not conflict with the interrupts used by other boards in your PC and your modem card came with a 78 page manual telling you everything you would need to know to write your own driver for the board including a full schematic along with the board layout showing every chip, capacitor, and resistor?  Ahhhhh, the simplicity!I am wrestling with UserPnp issues for a USB software licensing dongle that is needed by some third party software in one of our production applications. Of course, every machine in production is virtual, so it could be anything in the chain of the software application library to the device driver running on the VM to the configuration of the simulated USB port to the implementation of the USB connection and transport in the virtual host to the physical electrical connections in the USB port on the hypervisor.If only there were the virtual analog to a set of needle-nose pliers to move a virtual jumper.Come to think of it, I always used to drop those damn things such that they would land in an irretrievable position under the motherboard anyway.

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• Disable printing extraneous job info when I print a images

  - by pgrytdal

  As of 10/11/12 I this is still a problem. Peterling, that link you gave me was for Windows. Not Ubuntu. I need to know how to do this in Ubuntu. Whenever I print off an image, before the actual image prints, I get these weird "print job" sheets. (I named them that, because I don't know what else to call them.) They say something like: Media Limits: 0.12 x 0.38 to 8.38 x 10.38 inches Job ID: Officejet-Pro-L7700-64 Driver: hp-officejet_pro_17700.ppd Driver version: Description: HP Officejet Pro L7700 Make and Model: HP Officejet Pro L7700, hpcups 3.12.2 Printer: Officejet-Pro-L7700 Created at: Fri Sep 28 14:12:53 2012 Printed at: Fri Sep 28 14:12:53 2012 How do I fix this so the page doesn't print?

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