Bypass BIOS password set by faulty Toshiba firmware on Satellite A55 laptop?
- by Brian
How can the CMOS be cleared on the Toshiba Satellite A55-S1065? I have this 7 year old laptop that has been crippled by a glitch in its BIOS:
'A "Password =" prompt may be displayed when the computer is turned on, even though no power-on password has been set. If this happens, there is no password that will satisfy the password request. The computer will be unusable until this problem is resolved. [..] The occurrence of this problem on any particular computer is unpredictable -- it may never happen, but it could happen any time that the computer is turned on. [..] Toshiba will cover the cost of this repair under warranty until Dec 31, 2010.' -Toshiba
As they stated, this machine is "unusable." The escape key does not bypass the prompt (nor does any other key), thus no operating system can be booted and no firmware updates can be installed. After doing some research, I found solutions that have been suggested for various Toshiba Satellite models afflicted by this glitch:
"Make arrangements with a Toshiba Authorized Service Provider to have this problem resolved." -Toshiba (same link). Even prior to the expiration of Toshiba's support ("repair under warranty until Dec 31, 2010"), there have been reports that this solution is prohibitively expensive, labor charges accruing even when the laptop is still under warranty, and other reports that are generally discouraging: "They were unable to fix it and the guy who worked on it said he couldn’t find the jumpers on the motherboard to clear the BIOS. I paid $39 for my troubles and still have the password problem." - Steve. Since the costs of the repairs can now exceed the value of the hardware, it would seem this is a DIY solution, or a non-solution (i.e. the hardware is trash).
Build a Toshiba parallel loopback by stripping and soldering the wires on a DB25 plug to connect connect these pins: 1-5-10, 2-11, 3-17, 4-12, 6-16, 7-13, 8-14, 9-15, 18-25. -CGSecurity. According to a list of supported models on pwcrack, this will likely not work for my Satellite A55-1065 (as well as many other models of similar age). -pwcrack
Disconnect the laptop battery for an extended period of time. Doesn't work, laptop sat in a closet for several years without the battery connected and I forgot about the whole thing for awhile. The poor thing.
Clear CMOS by setting the proper jumper setting or by removing the CMOS (RTC) battery, or by short circuiting a (hidden?) jumper that looks like a pair of solder marks -various sources for various Satellite models:
Satellite A105: "you will see C88 clearly labeled right next the jack that the wireless card plugs into. There are two little solder squares (approx 1/16") at this location" -kerneltrap
Satellite 1800: "Underneath the RAM there is black sticker, peel off the black sticker and you will reveal two little solder marks which are actually 'jumpers'. Very carefully hold a flat-head screwdriver touching both points and power on the unit briefly, effectively 'shorting' this circuit." -shadowfax2020
Satellite L300: "Short the B500 solder pads on the system board." -Lester Escobar
Satellite A215: "Short the B500 solder pads on the system board." -fixya
Clearing the CMOS could resolve the issue, but I cannot locate a jumper or a battery on this board. Nothing that looks remotely like a battery can be removed (everything is soldered). I have looked closely at the area around the memory and do not see any obvious solder pads that could be a secret jumper. Here are pictures (click for full resolution) :
Where is the jumper (or solder pads) to short circuit and wipe the CMOS on this board?
Possibly related questions:
Remove Toshiba laptop BIOS password?
Password Problem Toshiba Satellite..
