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  • Friday Tips #34

    - by Chris Kawalek
    Happy Friday! I wanted to take the opportunity this week to not give out a tip per se, but to point you to a really fantastic white paper that you might have missed. It's called What It Takes to Deploy and Manage a Private Cloud with Oracle VM. The paper is filled with useful information and it's written in a really entertaining style, tackling the IT challenges of a friendly systems administrator named Dave. It gives a great overview of application-driven virtualization and covers Oracle VM, Oracle VM Templates, Oracle VM Storage Connect, and Oracle Enterprise Manager. Read the white paper What It Takes to Deploy and Manage a Private Cloud with Oracle VM. See you next week! -Chris 

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  • May 2010 Chicago Architects Group Wrap Up

    - by Tim Murphy
    Scott Seely did a wonderful job this evening of explaining how cloud services fit into our application architectures and specifically how Azure is organized.  He covered everything from Table Storage to code name Dallas (OData).  The discussion continued well beyond the end of the meeting which was attended by members of all sectors of IT and multiple platforms. Be sure to join us in the upcoming months as we cover the following topics: June – Document Generation Architecture July – Architecting a BI Installation August - MVVM – the What, Why and When Stay tuned. del.icio.us Tags: Chicago Architects Group,Azure,Cloud Computing,Dallas,Scott Seely,MVVM,Business Intelligence

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  • Hotmail financé par la publicité ciblée ? L'idée ferait son chemin, mais sur un modèle différent de

    Hotmail financé par la publicité ciblée ? L'idée ferait son chemin mais sur un modèle différent de celui de G-mail Tim O'Brien, un cadre de Microsoft, vient de participer à une conférence sur les sujets du Cloud et des SaaS (Software as a service), la bien nommée SaaSCon 2010 de Santa Clara, en Californie. A cette occasion, O'Brien a tenu à rappeler que garder et protéger les données de tous les utilisateurs de Hotmail, une des messageries les plus populaires au monde, sur les serveurs de Microsoft était un défi quotidien et sans cesse renouvelé. Il note par ailleurs que le degré de confiance entre les utilisateurs de services hébergés de type Cloud (et donc de Hotmail) et ...

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  • “It Isn’t Easy At All; Otherwise, Everyone Would Be Doing It”

    - by Kathryn Perry
    A few months ago, JP Saunders (pictured left), who leads the go-to-market initiatives for the Oracle CX Service offering, kicked off a series of articles about modern customer service. He contends that to take care of customers?and the people that support those customers?companies need to make it easy to deliver consistently great experiences. But it’s not easy; it’s an art. The six posts in The Art of Easy series will help you better understand some of the customer service challenges you face and how to avoid common pitfalls. We pulled them all together here in one post for continuity and easy access. Saunders introduces the series with The Art of Easy: Make It Easy To Deliver Great Customer Service Experiences (Part 1). The Art of Easy: Offer Self Service With the Emphasis on Service (Part 2) by David Fulton (pictured left): David Fulton, Director of Product Management, Oracle Service Cloud, shares five tenets of customer self service that move an organization closer to becoming a modern customer service business. Easy Decisions For Complex Problems (Part 3) by Heike Lorenz (pictured right): Heike Lorenz, Director of Global Product Marketing, Policy Automation, writes about automating service policies to ensure that the correct decisions are being applied to the right people. The goal is to nurture the trusted relationships with customers during complex decision-making processes. Moving at the Speed of Easy (Part 4) by Chris Ulmand (pictured left): Chris Omland, Director of Product Management, Oracle Service Cloud, addresses the need for speed to keep up with customers’ expectations. His advice—start with a platform that enables agile innovation, respects a company’s unique needs, and has proven reliability to protect customer relationships. Knowledge Makes It Easy For Everyone (Part 5) by Nav Chakravarti (pictured rig: Vice President Nav Chakravarti, Oracle Service Cloud, talks about managing the knowledge that customers need and want. He coaches readers on delivering answers to customers’ questions easily, in context, with relevance, reliably, and accurately. Making Easy, Both Effective and Efficient (Part 6) by Melinda Uhland (pictured left): Melinda Uhland, Oracle CX Product Management teaches us that happy agents produce happy customers. A Modern Customer Service organization is one that invests in its agents and empowers them with tools to make them efficient and effective, which, in turn, improves customer results.

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  • Microsoft met à jour sa place de marché Pinpoint pour aider les décideurs informatiques à trouver des prestataires

    Microsoft met à jour sa place de marché Pinpoint Pour aider les décideurs informatiques à trouver des prestataires et accompagner leurs stratégies Cloud Pour renforcer son programme Microsoft Partner, Microsoft vient de sorti un nouvel outil. Présenté lors du son salon IT Partners 2011 qui vient de s'achever à Paris, cet outil a pour but d'accompagner les partenaires de Microsoft dans leur migration vers le Cloud. Il s'agit en fait d'une mise à jour de Pinpoint, la place de marché conçue pour faciliter la mise en relation des clients qui recherchent des logiciels Microsoft (ou une prestation de services) avec les partenaires spécialisés. Microsoft Pinpoint propose désormais la g...

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  • How to Get from Here to There

    - by Tom Caldecott-Oracle
    Six Oracle OpenWorld Sessions to Help Transform Your Business You’re a bit cloudy on how to implement an enterprise resource planning (ERP), human capital management (HCM), or customer experience (CX) cloud environment. You want to make a move to improve the productivity of your employees with mobility.   Let Oracle Consulting be your guide at Oracle OpenWorld. You can choose from six conference sessions that focus on business transformation—for ERP, HCM, CX, analytics, mobility, and private cloud. Oracle Consulting experts and your industry peers will share insights, best-in-class methodologies, and critical lessons learned in transforming businesses with new solutions built on Oracle technology.  Learn more. And enjoy the journey.

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  • Windows Azure : Microsoft et Oracle enterrent la hache de guerre avec un accord sur Java, le SGBD, le Linux et les applications d'Oracle

    Windows Azure : Microsoft et Oracle enterrent la hache de guerre Avec un accord qui concerne Java, le SGBD, Linux, le middleware et les applications d'OracleQui l'eût cru ? Les frères ennemis Microsoft et Oracle viennent de passer un accord. Ces retombés se feront en plusieurs temps.Dès aujourd'hui, les applications certifiées par Oracle pourront tourner sur Hyper-V (l'outil de virtualisation de Windows Server) et être hébergées dans Windows Azure. En sens inverse, la plateforme Cloud de Microsoft devient un revendeur de service Cloud approuvé par Oracle (le seul avec AWS). Mais ...

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  • Distributed Computing - Hybrid Systems Considerations

    When the Cloud was new, it was often presented as an 'all or nothing' solution. Nowadays, the canny Systems Architect will exploit the best advantages of 'cloud' distributed computing in the right place, and use in-house services where most appropriate. So what are the issues that govern these architectural decisions? What can SQL Monitor 3.2 monitor?Whatever you think is most important. Use custom metrics to monitor and alert on data that's most important for your environment. Find out more.

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  • Oracle CLOUDWORLD Global Event Series: Registration now open

    - by Richard Lefebvre
    Showcasing our ongoing commitment to cloud, Oracle will present an all-new global event series, Oracle CloudWorld! Our senior executives, customers, partners, and industry thought leaders will share how to drive business transformation using the Oracle Cloud. Highlighting Oracle's PaaS, SaaS, and Social solutions. Dubai, United Arab Emirates January 15 Register Now Munich, Germany April Notify me when registration opens  Register Now-- London, England April Notify me when registration opens See the dedicated Oracle CloudWorld website for information and registration details. Go to the CloudWorld site. Read the Oracle press release

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  • Ubuntu 12.10 brise la barrière entre PC et Web, Quantal Quetzal sort avec sa déclinaison serveur

    Ubuntu 12.10 brise la barrière entre PC et Web Quantal Quetzal sort avec Web Apps, Dash et bien plus, la version serveur de l'OS disponible Quatre mois après avoir pointé le bout de son nez en version Alpha, Ubuntu 12.10 « Quantal Quetzal » est prêt pour une utilisation par le grand public. Ubuntu 12.10 marque une étape importante de la symbiose entre Cloud, Web et Desktop entreprise par Canonical. Cette mouture fournit une intégration étroite entre les environnements de bureau, les applications Web et les plateformes de Cloud. La nouvelle fonctionnalité Web Apps du système d'exploitation offre une intégration dans le bureau des applications Web comme Twitter, Gmail ou encore Face...

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