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• Client can't reach my production webserver. It's their ISP's fault, but now what?

  - by MikeN

  I have a customer in Michigan who can't access my production SaaS webserver that is hosted on Slicehost. All other companies across the US/Canada/Europe have no problem reaching the site. This problem is occuring intermittantly, and Slicehost customer service says it's a problem with the client's ISP. I got the IP address of my client, and ping'ing that IP address from my PROD server fails, but ping'ing the IP address from my dev box or our seperate blog server (also hosted on slicehost) works. How do I debug a problem like this? I asked the client to reach out to their local ISP and ask about this problem. A traceroute shows that the packets are getting stopped on a Comcast Michigan node which is the client's ISP. Is there anything I can do additionally to fix this problem for my client?

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• Cannot acess the new cloned server even after new IP address assignment

  - by tough

  I was able to clone a Ubuntu 10.04 server residing in Cloud. It appeared that I was not getting some IP for the new VM so I followed some of these: # cd /etc/udev/rules.d # cp 70-persistent-net.rules /root/ # rm 70-persistent-net.rules # reboot I didn't follow the later commands as I was unable to see two eth MACs as available in the referenced site. After this I am able to see some the IP for it, and is different form the original IP, I have added new IP to DNS server. Now when I try to access it with its assigned(new) domain it is directed to the old server. I can see both the VMs running with different IP. Where I might have gone wrong, I am new to this admin thing.

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• private subnet nat (openvpn / racoon)

  - by Jonas Schnelli

  I have a openvpn subnet 10.8.0.0/24 running one server and one client (laptop). openvpn works fine. Browsing the web over openvpn from the laptop works also fine. Now on the server there is a private subnet with 10.7.8.128/28. The subnet is set up with racoon (IPSEC s2s vpn). The s2s vpn allows me to access the subnet 10.3.5.0/24 at the other s2s vpn end. Works all fine when I'm connected with ssh to my server. From my laptop i can ping 10.7.8.129 (the servers ipsec local ip) but i cannot reach the net 10.3.5.0/24. I tried to add a static route on my laptop 10.3.5.0/24 over gw 10.7.8.129 with no success. Any ideas how i do setup the nat / routing? Thanks

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• error 0x80070522. not able to create a file in c:\ directory

  - by Abbas

  Hello Everybody... "error 0x80070522. not able to create a file in c:\ directory" One of our customers has just found a problem when trying to create a file on the root of the C:\ Drive, on a Windows 7 Professional PC. I know they shouln't be keeping files here, but there is a valid reason in this case, so I've relaxed the security on the root of C:\ by giving the group 'users' modify permission. Before I relaxed the security, the user was receiving 'access denied', but now they are receiving the message: An unexpected error is keeping you from creating the file. If you continue to recieve this error, you can use the error code to search for help with this problem. Error 0x80070522: A required priviledge is not held by the client. Googling for this suggests that it is caused by UAC, but how can I get round this when the user doesn't have admin rights on their PC? So did you find a solution for this issue ?? Please its urgent to my accountant software..

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• Imap server woes with Android Gingerbread email and Thunderbird

  - by Mojo

  I run my own mail server and use UW's imapd/popd daemons to provide service. This week I just upgraded my OG Droid to a new Droid 3, running Android 2.3.4 (Gingerbread). The email client is much improved over the previous one. But now I have a bad interaction when I try to access email using imap from Thunderbird on a laptop or desktop. Frequently Thunderbird will stop receiving any email at all, and it will appear only on the Droid. Sometimes a Thunderbird restart will make the mail appear, but none of my "deletes" will be recorded, so when I start Thunderbird again, all my old email reappears. If I kill all of the open imap daemons and restart xinetd, I can force it to behave for maybe a session. I've tried turning off IDLE service (push email) on both sides, to no apparent avail. I've also tried installing DroidMail with the same result.

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• pptp VPN, routing

  - by Adrian

  Details: eth0 = current internet port pptp1 = VPN connection, if I connect to my provider, he give me an IP address, which is accessible from the internet. This is what I need. I want to connect through this IP back to my PC. I want to keep my primary internet connection (eth0) on my PC for all traffic, but route traffic to VPN for specified application/or port, to access application/port from the IP, which I given from the pptp provider. Huhh? Difficult but, it is possible? If yes, how? Incoming port will be always: 33340 Outgoing port can be change, but usually it is 33330

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• Debian: SSH: "PermitRootLogin=forced-commands-only" stopped working

  - by Brent

  I have several servers running Debian Lenny. Just recently I discovered the PermitRootLogin=forced-commands-only directive for ssh, which allows me to run a scripted rsync as root with an ssl key, without enabling more generalized root ssh access. However, last week this stopped working - it appears on all of my servers - and I can't figure out why. Everything continues to work fine with PermitRootLogin=yes, but I would prefer to block root logins - especially via passwords. The day it stopped working, we reconfigured some of the ports on one of our switches (which we later reverted), but I can't see that affecting this, since it still works with PermitRootLogin set to yes. How can I diagnose why the forced-commands-only directive has apparently stopped working?

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• MSExchangeMailSubmission service is not listed or running; sent mail not working

  - by InterMurph

  I am running a new Exchange 2007 SP1 system. I moved the mailboxes from the old Exchange 2003 server, and incoming mail is working. But outgoing mail is not working at all; even inside my domain. Lots of debugging and searching lead me to believe that the problem is that the "Microsoft Exchange Mail Submission Service" (AKA MSExchangeMailSubmission) is not running. In fact, it's not even listed in the Services list. This document (http://technet.microsoft.com/en-us/library/aa998342.aspx) says that this service is installed by the Mailbox server role. My server is running the Mailbox role, as well as the Hub Transport and Client Access roles. How do I get this service to show up in the list, so that I can start it up? Thanks.

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• Gitolite and Gitlab - How the `www-data` user can checkout?

  - by mblaettermann

  I have just installed Gitolite and Gitlab and I am very happy with it. Everything works fine so far. I can create repos, push to them, clone them on other clients on the network. Great! But now I wanted to do some post-receive hooks. I.e. when I push to some repo, this repo should be checked out on the server in the /var/www/repos directory. I did this with Gitlabs Deploy Hooks and this Endpoint-Script. The problem is that the scripts are run under the user "www-data" which has no access to gitlab/gitolite. How do I change this? I need to be able to checkout repos with www-data user and using git@server/repo.git syntax.

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• How can I retrieve data from a Western Digital Passport External Disk which is not getting recognized but getting shown as healthy in Device manager

  - by Rabimba Karanjai

  When I plug in this external harddisk It is not getting shown in the My Computer. But it gets shown perfectly well in the Device Manager When I go into the Computer Administrative panel and into the disk manager it asks me to initialize the disk Now when I try to initialize it, regardless of the method I try it shows me an error "Incorrect Function" As you can see windows tells me it is working properly. Is there anyway I can retrieve data from this?/access it? I have googled and it seems to be a frequent problem with WD drives. Anyone has any solutions on how I can get the data back?

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• starting Tomcat from Eclipse

  - by Krns

  I've just got eclipse for jee installed, and also downloaded apache 6.0.29 and added it in eclipse preferences. I followed up this tutorial, and all i got when i run it is 404 page with "The requested resource (/WebService/) is not available." description. I can't even access root folder of tomcat at localhost:8080. However, if i start tomcat through concole command, it's working fine and home page and examples are accessible. I'm a complete noob at tomcat and eclipse(been working with netbeans before), so i've got no idea what's wrong.

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• mirroring linux server to external usb harddrive

  - by DuPie

  My google-fu must be sucking. i havent been able to find a good solution for the following: numerous Linux server on commodity hardware Trying to do a recovery mirror copy to external harddrives External harddrives are smaller than source harddrives, but larger than data External drives are connected via usb2 (slow) Servers range from 20GB of data to 400GB of data Servers are remote, so hands on access is a pain need to copy boot files. empty external drives currently Basicly, looking for a way to do use a ghosting solution from INSIDE a running linux server to an external harddrive, without booting a cd etc. the rsync/cpio solutions i've looked at dont work great with grub/dev/proc etc. I understand that since the system isnt offline, it wont be a "mirror" image as files change, but thats ok. Are there any free/commercial products that would work?

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• Enumerating network shares with NetBIOS

  - by Karrax

  Hello, I have a case where I need to find all connectable shares on my network, and preferably as much information about the share possible. I could do this manually but its quite a big network and it would be too slow. If I did it manually Im guessing I would do something like net view net use //hostname <browse it manually> This would however not give me hidden shares so its not a viable option. Does anyone know of a tool which can help me out in this case? I already tried Sysinternals ShareEnum but it did not work properly. It did a half decent job, but it gave me access denied on tons of shares that was actually open. Any tips in how I can script this is also appriciated. Thank you

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• ubuntu server in a vm, can't connect to internet

  - by jessh

  I'm attemtping to host my own development web server in a virtual box guest, Ubuntu Server. I would like this virtual machine to be accessible from not only my home network, but outside the LAN as well. As such, I've set up a static IP (so I can later forward ports to this static IP.) My virtual box settings have this vm only using one adapter -- in bridged mode. Here's what my /etc/network/interfaces looks like: iface eth0 inet static address 10.0.1.203 /*this is outside the DHCP range*/ netmask 255.255.255.0 gateway 10.0.1.1 network 10.0.1.0 broadcast 10.0.1.255 dns-nameservers: 8.8.8.8 8.8.8.4 Here's what the output of ifconfig looks like: https://dl.dropbox.com/u/2241201/locker/ubuntu.png My Host is a mac mini, running OS X 10.7. From within the guest, if I ping google.com: $ ping google.com # outputs 'ping: unknown host google.com' immediately Why am I unable to access the web?

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• Help desk software - specific feature needed

  - by LunchMoney

  I am having a hard time finding help desk software that allows for drop down hyperlink selection during ticket creation. The situation is that we do external support for client systems and connect via remotely anywhere or logmein. Right now we use a poorly modified php based system that has a customer drop down menu and then a site drop down list that is then parsed by a bit of java script which opens a url. What I am looking for is the ability to store customer site URL information in the database and during the creation of a ticket be able to select the customer name and then select the site there by placing the corresponding site URL in the ticket. The support tech will then be able to click on this link to access the customer's site. Has anyone used or seen help desk software with this feature?

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• Replace Hard Drive in Samsung NP900X1A - Need Disassembly Help Please

  - by xedgex

  Need to clone and restore existing 64GB HDD onto a 256GB HDD, can't manage to gain access to the internals of this laptop. I checked with Samsung, they do not make manuals available nor will they help over the phone as to how to remove the bottom cover of this Samsung NP900X1A Laptop. They did offer to sell me a manual BUT they are out of stock for another 10-15 days. I saw the screws under the 4 rubber feet and 4 rubber grommets, all removed but the cover is still on. Does anyone know if there are more screws to take off here? Also, I assume this replacement HDD will work (facto

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• Windows 7 file sharing password protecting or making stuff available to just me

  - by Carbonara

  Even with the new Homegroup feature I'm still finding the way Windows deals with folder sharing utterly baffling. Here's what I want to do. I have two computers, a PC Desktop and a laptop. I also live in a shared flat with other computer users. I have set up a Homegroup and a Workgroup on the desktop and joined them on the laptop and in the home group I have shared video, music and pictures. This is so that anyone on the network can view pictures and listen to music etc. But I want my Documents folder from my desktop to only be available to me on my laptop and not to anyone else that may be on the network. The Homegroup only allows (from what I can gather from the baffling array of options) sharing with everyone or no one. Is it possible to only allow the laptop to access the documents folder on the desktop? The user name and password are the same on both computers.

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• Establish connection with an IP camera behind a modem-router assigned with a private IP by Internet Service Provider?

  - by silvernightstar

  Most solutions out there require the modem-router to have been assigned a public IP by the ISP. After which, one can access the IP camera via a portforward setting on the router. However, my ISP only provides private IPs internal to their system (they probably have a limited pool of public IPs). So I am unable to view my IP cameras in the way described. I'm wondering if there's a way to work around this problem without having to need a public IP. Since, after all, two users on Yahoo Messenger or Facebook Chat are able to find one another and exchange data despite both sides being within the internal networks of their respective ISPs. Given that I only plan to view my IP cameras via iOS or Android running on a smartphone or tablet, any ready-to-use solutions out there?

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• How do I remote desktop to my work's Windows box from my Mac at home through VPN?

  - by CT.

  I would like to remote desktop from my Macbook to my Work's laptop from home. I connect to the work's network via Cisco VPN. My Cisco VPN clients connects fine in Mac OS X but I am unable to remote desktop. I am also unable to ping my work laptop. The laptop is powered on and not sleeping. I can access it via LogMeIn. If I were to actually pug into our network at the building. I can remote desktop to my work laptop from my Macbook. If I use a Windows virtual machine and connect using the Windows Cisco VPN client, I am able to RDP and ping my work laptop. What is wrong with my OS X VPN connection?

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• Managing service passwords with Puppet

  - by Jeff Ferland

  I'm setting up my Bacula configuration in Puppet. One thing I want to do is ensure that each password field is different. My current thought is to hash the hostname with a secret value that would ensure each file daemon has a unique password and that password can be written to both the director configuration and the file server. I definitely don't want to use one universal password as that would permit anybody who might compromise one machine to get access to any machine through Bacula. Is there another way to do this other than using a hash function to generate the passwords? Clarification: This is NOT about user accounts for services. This is about the authentication tokens (to use another term) in the client / server files. Example snippet: Director { # define myself Name = <%= hostname $>-dir QueryFile = "/etc/bacula/scripts/query.sql" WorkingDirectory = "/var/lib/bacula" PidDirectory = "/var/run/bacula" Maximum Concurrent Jobs = 3 Password = "<%= somePasswordFunction =>" # Console password Messages = Daemon }

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• How to connect two subnet with Windows Server?

  - by 9dan

  Hello, I have some work to do in a small office. This office has two separate Internet connections. One is a kind of DSL line and connected through the Internet sharing router (DHCP). One is a leased line with public IP adresses (No DHCP). This leased line provide only 30 IP addresses and the gateway is provided by the ISP. Some workers use private IP provided by the router, some workers use manually setup public IP. There is a Windows 2008 R2 server with two NICs, connected to each lines. I want to connect/merge(?)/bridge(?) two subnet with this server so that users from the different subnet can access each other. How can I accomplish this? Something like, add gateway function to this server and public IP users change the gateway to point this server.. It it possible ? Sorry for my rambling. Thanks in advance.

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• Storage setup for large files

  - by Mecca

  I need to store over 200TB of data (all types, biggest being video files) and be able to access it over a local network. The files will be accessed for editing or searches. I don't need versioning, but a setup that would keep me safe from harddrive failures would be nice. Right now the content is on different harddrives, some external drives, some regular. I don't exclude the possibility of buying new/extra drives if necessary. If they will ever be exposed to the web, it wont be to the public, but just a couple of people. I have no idea what to buy to make this happen. I see some NAS solutions over the internet like this http://www.bestbuy.com/site/a/2266043.p?id=1218317764591&skuId=2266043 but the storage is not enough, plus it doesn't seem to be scalable. What do you recommend? Thanks

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• IPv6 in a Small Business

  - by Martyn

  I’ve been tasked to identify a new server and IT equipment for the company I work for (employees <20). I’m looking at getting a SBS 2011 Standard box. My Question is: Apart from ensuring that our router is IPv6 compliant, is there anything else I need to do/investigate to ensure that we won’t have IPv6 related problems in the future? When investigating this I can only find references to DNS Mangers etc. The SBS 2011 box will be used for exchange and remote log in access – it won’t be hosting any websites. Also will VOIP phone systems be affected by IPv6? (We are running a rather old VOIP system, would that need to be updated?

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• How can I allow individual developers to have their own space to create git repositories?

  - by Jason Baker

  I have a server that is essentially a gitosis setup. I have a git user that has access to all the shared repositories. What I would like to do is have each developer be able to have their own "area" on this server to create their own repositories. I'd like these areas to be able to be viewable via gitweb. How can this be done that would require the least maintenance in terms of adding users and repositories? One obvious solution would be to just allow each developer to create repositories on the git login and have branches named something like <devname>-<reponame>. But I could see this getting unmanageable as the number of developers grows.

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• unable to install mysql completely on debian 5.0

  - by austin powers

  hi, its been a couple of days that I'm trying to install mysql on my vps which has debian 5.0 with 256mb ram. I've installed webmin also. here is the symptoms : after installing mysql using either webmin or apt-get I am trying to connect to mysql for changing root password but every time I cope with this error : ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: YES) so I start to investigate and I understand there is no root user inside mysql database when I use : UPDATE user SET password=PASSWORD('newpassword') WHERE user="root"; it says 0 row affected I reinstall mysql for several times but the same problem still exits. please help me how can I install mysql-server as well as mysql-client correctly. regards.

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