R12 Diagnostic Script for Purchasing Encumbrance Issues
- by Oracle_EBS
Do you have a Release 12 Purchasing document with an accounting
encumbrance error? Get all the relevant data in one step using the new
diagnostic in DOC ID: 1483743.1 - ‘R12:
Diagnostic Script to help troubleshoot Purchasing Encumbrance
Issues’. Avoid the back and forth pinging with support for data
collection. Query the document id in My Oracle Support and add it to
your Favorites using the star icon for quick access.
The note includes when to use the script and how to
use it. The script will produce a user friendly html output that
contains information relevant to encumbrance issues, along with some
data validation checks to identify common data corruption issues on your
document. For example in this one diagnostic it will provide
information on the following:
Ø Cross Product Setup
Ø Document Data Dump
Ø Funds availability
Ø Subledger accounting information
Ø GL and AP Invoice Data
Ø Debug and Trace
This
output is ideal for self service, as it provides known issues in the
Data Validation section (related to the document) with links to key
documentation. Or the report can be uploaded to support when logging a
Service Request.
To
see more about the diagnostic, attend our September 11, 2012 Webcast
‘Overview of Procurement Patching and New Tools for Issue Resolution’.
Visit Doc ID 1479718.1 to
signup. Note: This topic will not be listed as it has been just added.
