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  • Sudoku Solver

    - by merrillaldrich
    Today I am putting up something silly, just for fun. I set myself the task a while back to write a Sudoku solver in T-SQL, but with two dumb constraints that I would never follow given a real problem: I didn’t look at any documented techniques for solving Sudoku, and I specifically avoided T-SQL solutions, even though this has been done already many times. (The first thing I do with a real problem is to see who solved it already, and how, since most things have been done already. Not checking is...(read more)

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  • .NET development on a “Retina” MacBook Pro

    - by Jeff
    The rumor that Apple would release a super high resolution version of its 15” laptop has been around for quite awhile, and one I watched closely. After more than three years with a 17” MacBook Pro, and all of the screen real estate it offered, I was ready to replace it with something much lighter. It was a fantastic machine, still doing 6 or 7 hours after 460 charge cycles, but I wanted lighter and faster. With the SSD I put in it, I was able to sell it for $750. The appeal of higher resolution goes way back, when I would plug into a projector and scale up. Consolas, as it turns out, is a nice looking font for code when it’s bigger. While I have mostly indifference for iOS, I have to admit that a higher dot pitch on the iPhone and iPad is pretty to look at. So I ordered the new 15” “Retina” model as soon as the Apple Store went live with it, and got it seven days later. I’ve been primarily using Parallels as my VM of choice from OS X for about five years. They recently put out an update for compatibility with the display, though I’m not entirely sure what that means. I figured there would have to be some messing around to get the VM to look right. The combination that seems to work best is this: Set the display in OS X to “more room,” which is roughly the equivalent of the 1920x1200 that my 17” did. It’s not as stunning as the text at the default 1440x900 equivalent (in OS X), but it’s still quite readable. Parallels still doesn’t entirely know what to do with the high resolution, though what it should do is somehow treat it as native. That flaw aside, I set the Windows 7 scaling to 125%, and it generally looks pretty good. It’s not really taking advantage of the display for sharpness, but hopefully that’s something that Parallels will figure out. Screen tweaking aside, I got the base model with 16 gigs of RAM, so I give the VM 8. I can boot a Windows 7 VM in 9 seconds. Nine seconds! The Windows Experience Index scores are all 7 and above, except for graphics, which are both at 6. Again, that’s in a VM. It’s hard to believe there’s something so fast in a little slim package like that. Hopefully this one gets me at least three years, like the last one.

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  • Some SharePoint NDA Information

    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). This feed URL has been discontinued. Please update your reader's URL to : http://feeds.feedburner.com/winsmarts Read full article .... ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • FluentPath now on CodePlex

    My FluentPath library is now available on CodePlex. Ive also modified the code so that it can now be compiled against .NET 3.5SP1 and not just .NET 4.0. http://fluentpath.codeplex.com/...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • How big can my SharePoint 2010 installation be?

    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). This feed URL has been discontinued. Please update your reader's URL to : http://feeds.feedburner.com/winsmarts Read full article .... ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • FREE Windows Azure evening in London on April 15th including FREE access to Windows Azure

    - by Eric Nelson
    [Did I overdo the use of FREE in the title? :-)] April 12th to 16th is Microsoft Tech Days – 5 days of sessions on Visual Studio 2010 through to Windows 7 Phone Series. Many of these days are now full (Tip - Thursday still has room if rich client applications is your thing) but the good news is the development community in the UK has pulled together an awesome series of “fringe events” during April in London and elsewhere in the UK. There are sessions on Silverlight, SQL Server 2008 R2, Sharepoint 2010 and … the Windows Azure Platform. The UK AzureNET user group is planning to put on a great evening and AzureNET will be giving away hundreds of free subscriptions to the Windows Azure Platform during the evening. The subscription includes up to 20 Windows Azure Compute nodes and 3 SQL Azure databases for you to play with over the 2 weeks following the event. This is a great opportunity to really explore the Windows Azure Platform in detail – without a credit card! Register now! (and you might also want to join the UK Fans of Azure Community while I have your attention) FYI The Thursday day time event includes an introduction to Windows Azure session delivered by my colleague David – which would be an ideal session to attend if you are new to Azure and want to get the most out of the evening session. 7:00pm: See the difference: How Windows Azure helped build a new way of giving Simon Evans and James Broome (@broomej) They will cover the business context for Azure and then go into patterns used and lessons learnt from the project....as well as showing off the app of course! 8:00pm: UK AzureNET update 8:15pm: NoSQL databases or: How I learned to love the hash table Mark Rendle (@markrendle) In this session Mark will look at how Azure Table Service works and how to use it. We’ll look briefly at the high-level Data Services SDK, talk about its limitations, and then quickly move on to the REST API and how to use it to improve performance and reduce costs. We’ll make-up some pretend real-world problems and solve them in new and interesting ways. We’ll denormalise data (for fun and profit). We’ll talk about how certain social networking sites can deal with huge volumes of data so quickly, and why it sometimes goes wrong. Check out the complete list of fringe events which covers the UK fairly well:

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  • SQLAuthority News SQL Server Cheat Sheet from MidnightDBA

    When I read the article from MidnightDBA (I should say MidnightDBAs because it is about Jen and Sean) regarding T-SQL for the Absentminded DBA, my natural reaction was that it is a perfect extension.A year ago around the same month, I had created SQL Server Cheatsheet. I have distributed a lot of copies of it [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Interview with Tim Danaher - Editor of Retail Week

    - by sarah.taylor(at)oracle.com
    Last week I caught up with Tim Danaher from Retail Week about the judging process for the Oracle Retail Week Awards.  It was great to get Tim's perspective on the retail industry and his thoughts on emerging trends in the entries this year.   The Oracle Retail Week Awards are going to be very exciting this year and I'm very priviledged to be presenting awards to winners again.  The awards ceremony is on March 17th - if you're coming then I look forward to seeing you there. 

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  • The DOS DEBUG Environment

    - by MarkPearl
    Today I thought I would go back in time and have a look at the DEBUG command that has been available since the beginning of dawn in DOS, MS-DOS and Microsoft Windows. up to today I always knew it was there, but had no clue on how to use it so for those that are interested this might be a great geek party trick to pull out when you want the awe the younger generation and want to show them what “real” programming is about. But wait, you will have to do it relatively quickly as it seems like DEBUG was finally dumped from the Windows group in Windows 7. Not to worry, pull out that Windows XP box which will get you even more geek points and you can still poke DEBUG a bit. So, for those that are interested and want to find out a bit about the history of DEBUG read the wiki link here. That all put aside, lets get our hands dirty.. How to Start DEBUG in Windows Make sure your version of Windows supports DEBUG. Open up a console window Make a directory where you want to play with debug – in my instance I called it C221 Enter the directory and type Debug You will get a response with a – as illustrated in the image below…   The commands available in DEBUG There are several commands available in DEBUG. The most common ones are A (Assemble) R (Register) T (Trace) G (Go) D (Dump or Display) U (Unassemble) E (Enter) P (Proceed) N (Name) L (Load) W (Write) H (Hexadecimal) I (Input) O (Output) Q (Quit) I am not going to cover all these commands, but what I will do is go through a few of them briefly. A is for Assemble Command (to write code) The A command translates assembly language statements into machine code. It is quite useful for writing small assembly programs. Below I have written a very basic assembly program. The code typed out is as follows mov ax,0015 mov cx,0023 sub cx,ax mov [120],al mov cl,[120]A nop R is for Register (to jump to a point in memory) The r command turns out to be one of the most frequent commands you will use in DEBUG. It allows you to view the contents of registers and to change their values. It can be used with the following combinations… R – Displays the contents of all the registers R f – Displays the flags register R register_name – Displays the contents of a specific register All three methods are illustrated in the image above T is for Trace (To execute a program step by step) The t command allows us to execute the program step by step. Before we can trace the program we need to point back to the beginning of the program. We do this by typing in r ip, which moves us back to memory point 100. We then type trace which executes the first line of code (line 100) (As shown in the image below starting from the red arrow). You can see from the above image that the register AX now contains 0015 as per our instruction mov ax,0015 You can also see that the IP points to line 0103 which has the MOV CX,0023 command If we type t again it will now execute the second line of the program which moves 23 in the cx register. Again, we can see that the line of code was executed and that the CX register now holds the value of 23. What I would like to highlight now is the section underlined in red. These are the status flags. The ones we are going to look at now are 1st (NV), 4th (PL), 5th (NZ) & 8th (NC) NV means no overflow, the alternate would be OV PL means that the sign of the previous arithmetic operation was Plus, the alternate would be NG (Negative) NZ means that the results of the previous arithmetic operation operation was Not Zero, the alternate would be ZR NC means that No final Carry resulted from the previous arithmetic operation. CY means that there was a final Carry. We could now follow this process of entering the t command until the entire program is executed line by line. G is for Go (To execute a program up to a certain line number) So we have looked at executing a program line by line, which is fine if your program is minuscule BUT totally unpractical if we have any decent sized program. A quicker way to run some lines of code is to use the G command. The ‘g’ command executes a program up to a certain specified point. It can be used in connection with the the reset IP command. You would set your initial point and then run the G command with the line you want to end on. P is for Proceed (Similar to trace but slightly more streamlined) Another command similar to trace is the proceed command. All that the p command does is if it is called and it encounters a CALL, INT or LOOP command it terminates the program execution. In the example below I modified our example program to include an int 20 at the end of it as illustrated in the image below… Then when executing the code when I encountered the int 20 command I typed the P command and the program terminated normally (illustrated below). D is for Dump (or for those more polite Display) So, we have all these assembly lines of code, but if you have ever opened up an exe or com file in a text/hex editor, it looks nothing like assembly code. The D command is a way that we can see what our code looks like in memory (or in a hex editor). If we examined the image above, we can see that Debug is storing our assembly code with each instruction following immediately after the previous one. For instance in memory address 110 we have int and 111 we have 20. If we examine the dump of memory we can see at memory point 110 CD is stored and at memory point 111 20 is stored. U is for Unassemble (or Convert Machine code to Assembly Code) So up to now we have gone through a bunch of commands, but probably one of the most useful is the U command. Let’s say we don’t understand machine code so well and so instead we want to see it in its equivalent assembly code. We can type the U command followed by the start memory point, followed by the end memory point and it will show us the assembly code equivalent of the machine code. E is for a bunch of things… The E command can be used for a bunch of things… One example is to enter data or machine code instructions directly into memory. It can also be used to display the contents of memory locations. I am not going to worry to much about it in this post. N / L / W is for Name, Load & Write So we have written out assembly code in debug, and now we want to save it to disk, or write it as a com file or load it. This is where the N, L & W command come in handy. The n command is used to give a name to the executable program file and is pretty simple to use. The w command is a bit trickier. It saves to disk all the memory between point bx and point cx so you need to specify the bx memory address and the cx memory address for it to write your code. Let’s look at an example illustrated below. You do this by calling the r command followed by the either bx or cx. We can then go to the directory where we were working and will see the new file with the name we specified. The L command is relatively simple. You would first specify the name of the file you would like to load using the N command, and then call the L command. Q is for Quit The last command that I am going to write about in this post is the Q command. Simply put, calling the Q command exits DEBUG. Commands we did not Cover Out of the standard DEBUG commands we covered A, T, G, D, U, E, P, R, N, L & W. The ones we did not cover were H, I & O – I might make mention of these in a later post, but for the basics they are not really needed. Some Useful Resources Please note this post is based on the COS2213 handouts for UNISA A Guide to DEBUG - http://mirror.href.com/thestarman/asm/debug/debug.htm#NT

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  • Book Review: The Art of XSD - SQL Server XML schemas

    The 14 chapters of "The Art of XSD, written by MVP Jacob Sebastian, will take the reader step-bystep all the way from the basics of XML Schema design all the way to advanced topics on SQL Server XML Schema Collections. Reviewer Hima Bindu Vejella gives it an 8/10 rating, and gives us an excellent distilled description of what the book has to offer....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Using Lightbox with _Screen

    Although, I have to admit that I discovered Bernard Bout's ideas and concepts about implementing a lightbox in Visual FoxPro quite a while ago, there was no "spare" time in active projects that allowed me to have a closer look into his solution(s). Luckily, these days I received a demand to focus a little bit more on this. This article describes the steps about how to integrate and make use of Bernard's lightbox class in combination with _Screen in Visual FoxPro. The requirement in this project was to be able to visually lock the whole application (_Screen area) and guide the user to an information that should not be ignored easily. Depending on the importance any current user activity should be interrupted and focus put onto the notification. Getting the "meat", eh, source code Please check out Bernard's blog on Foxite directly in order to get the latest and greatest version. As time of writing this article I use version 6.0 as described in this blog entry: The Fastest Lightbox Ever The Lightbox class is sub-classed from the imgCanvas class from the GdiPlusX project on VFPx and therefore you need to have the source code of GdiPlusX as well, and integrate it into your development environment. The version I use is available here: Release GDIPlusX 1.20 As soon as you open the bbGdiLightbox class the first it, VFP might ask you to update the reference to the gdiplusx.vcx. As we have the sources, no problem and you have access to Bernard's code. The class itself is pretty easy to understand, some properties that you do not need to change and three methods: Setup(), ShowLightbox() and BeforeDraw() The challenge - _Screen or not? Reading Bernard's article about the fastest lightbox ever, he states the following: "The class will only work on a form. It will not support any other containers" Really? And what about _Screen? Isn't that a form class, too? Yes, of course it is but nonetheless trying to use _Screen directly will fail. Well, let's have look at the code to see why: WITH This .Left = 0 .Top = 0 .Height = ThisForm.Height .Width = ThisForm.Width .ZOrder(0) .Visible = .F.ENDWITH During the setup of the lightbox as well as while capturing the image as replacement for your forms and controls, the object reference Thisform is used. Which is a little bit restrictive to my opinion but let's continue. The second issue lies in the method ShowLightbox() and introduced by the call of .Bitmap.FromScreen(): Lparameters tlVisiblilty* tlVisiblilty - show or hide (T/F)* grab a screen dump with controlsIF tlVisiblilty Local loCaptureBmp As xfcBitmap Local lnTitleHeight, lnLeftBorder, lnTopBorder, lcImage, loImage lnTitleHeight = IIF(ThisForm.TitleBar = 1,Sysmetric(9),0) lnLeftBorder = IIF(ThisForm.BorderStyle < 2,0,Sysmetric(3)) lnTopBorder = IIF(ThisForm.BorderStyle < 2,0,Sysmetric(4)) With _Screen.System.Drawing loCaptureBmp = .Bitmap.FromScreen(ThisForm.HWnd,; lnLeftBorder,; lnTopBorder+lnTitleHeight,; ThisForm.Width ,; ThisForm.Height) ENDWITH * save it to a property This.capturebmp = loCaptureBmp ThisForm.SetAll("Visible",.F.) This.DraW() This.Visible = .T.ELSE ThisForm.SetAll("Visible",.T.) This.Visible = .F.ENDIF My first trials in using the class ended in an exception - GdiPlusError:OutOfMemory - thrown by the Bitmap object. Frankly speaking, this happened mainly because of my lack of knowledge about GdiPlusX. After reading some documentation, especially about the FromScreen() method I experimented a little bit. Capturing the visible area of _Screen actually was not the real problem but the dimensions I specified for the bitmap. The modifications - step by step First of all, it is to get rid of restrictive object references on Thisform and to change them into either This.Parent or more generic into This.oForm (even better: This.oControl). The Lightbox.Setup() method now sets the necessary object reference like so: *====================================================================* Initial setup* Default value: This.oControl = "This.Parent"* Alternative: This.oControl = "_Screen"*====================================================================With This .oControl = Evaluate(.oControl) If Vartype(.oControl) == T_OBJECT .Anchor = 0 .Left = 0 .Top = 0 .Width = .oControl.Width .Height = .oControl.Height .Anchor = 15 .ZOrder(0) .Visible = .F. EndIfEndwith Also, based on other developers' comments in Bernard articles on his lightbox concept and evolution I found the source code to handle the differences between a form and _Screen and goes into Lightbox.ShowLightbox() like this: *====================================================================* tlVisibility - show or hide (T/F)* grab a screen dump with controls*====================================================================Lparameters tlVisibility Local loControl m.loControl = This.oControl If m.tlVisibility Local loCaptureBmp As xfcBitmap Local lnTitleHeight, lnLeftBorder, lnTopBorder, lcImage, loImage lnTitleHeight = Iif(m.loControl.TitleBar = 1,Sysmetric(9),0) lnLeftBorder = Iif(m.loControl.BorderStyle < 2,0,Sysmetric(3)) lnTopBorder = Iif(m.loControl.BorderStyle < 2,0,Sysmetric(4)) With _Screen.System.Drawing If Upper(m.loControl.Name) == Upper("Screen") loCaptureBmp = .Bitmap.FromScreen(m.loControl.HWnd) Else loCaptureBmp = .Bitmap.FromScreen(m.loControl.HWnd,; lnLeftBorder,; lnTopBorder+lnTitleHeight,; m.loControl.Width ,; m.loControl.Height) EndIf Endwith * save it to a property This.CaptureBmp = loCaptureBmp m.loControl.SetAll("Visible",.F.) This.Draw() This.Visible = .T. Else This.CaptureBmp = .Null. m.loControl.SetAll("Visible",.T.) This.Visible = .F. Endif {loadposition content_adsense} Are we done? Almost... Although, Bernard says it clearly in his article: "Just drop the class on a form and call it as shown." It did not come clear to my mind in the first place with _Screen, but, yeah, he is right. Dropping the class on a form provides a permanent link between those two classes, it creates a valid This.Parent object reference. Bearing in mind that the lightbox class can not be "dropped" on the _Screen, we have to create the same type of binding during runtime execution like so: *====================================================================* Create global lightbox component*==================================================================== Local llOk, loException As Exception m.llOk = .F. m.loException = .Null. If Not Vartype(_Screen.Lightbox) == "O" Try _Screen.AddObject("Lightbox", "bbGdiLightbox") Catch To m.loException Assert .F. Message m.loException.Message EndTry EndIf m.llOk = (Vartype(_Screen.Lightbox) == "O")Return m.llOk Through runtime instantiation we create a valid binding to This.Parent in the lightbox object and the code works as expected with _Screen. Ease your life: Use properties instead of constants Having a closer look at the BeforeDraw() method might wet your appetite to simplify the code a little bit. Looking at the sample screenshots in Bernard's article you see several forms in different colors. This got me to modify the code like so: *====================================================================* Apply the actual lightbox effect on the captured bitmap.*====================================================================If Vartype(This.CaptureBmp) == T_OBJECT Local loGfx As xfcGraphics loGfx = This.oGfx With _Screen.System.Drawing loGfx.DrawImage(This.CaptureBmp,This.Rectangle,This.Rectangle,.GraphicsUnit.Pixel) * change the colours as needed here * possible colours are (220,128,0,0),(220,0,0,128) etc. loBrush = .SolidBrush.New(.Color.FromArgb( ; This.Opacity, .Color.FromRGB(This.BorderColor))) loGfx.FillRectangle(loBrush,This.Rectangle) EndwithEndif Create an additional property Opacity to specify the grade of translucency you would like to have without the need to change the code in each instance of the class. This way you only need to change the values of Opacity and BorderColor to tweak the appearance of your lightbox. This could be quite helpful to signalize different levels of importance (ie. green, yellow, orange, red, etc...) of notifications to the users of the application. Final thoughts Using the lightbox concept in combination with _Screen instead of forms is possible. Already Jim Wiggins comments in Bernard's article to loop through the _Screen.Forms collection in order to cascade the lightbox visibility to all active forms. Good idea. But honestly, I believe that instead of looping all forms one could use _Screen.SetAll("ShowLightbox", .T./.F., "Form") with Form.ShowLightbox_Access method to gain more speed. The modifications described above might provide even more features to your applications while consuming less resources and performance. Additionally, the restrictions to capture only forms does not exist anymore. Using _Screen you are able to capture and cover anything. The captured area of _Screen does not include any toolbars, docked windows, or menus. Therefore, it is advised to take this concept on a higher level and to combine it with additional classes that handle the state of toolbars, docked windows and menus. Which I did for the customer's project.

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  • Global Webcast: Increase Pharmaceutical Sales Effectiveness

    - by charles.knapp
    See a next-generation approach to Pharmaceutical sales challenges! • Increase the quality of sales interactions with enhanced call planning and eDetailing • Improve sample management with electronic signature storage and inventory tracking on the go • Increase marketing effectiveness with closed loop marketing and personalized content delivery Watch as senior vice president of CRM, Anthony Lye, and director of life sciences product strategy, Piers Evans, provide the first public look at Oracle's new Pharmaceutical Sales On The Go solution, powered by Oracle CRM On Demand Release 17 -- Life Sciences Edition. Register now for this informative GLOBAL webcast on March 31, 9 AM PDT/4 PM GMT.

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  • How should I remember what I was doing and why on a project 3 months back?

    - by TheIndependentAquarius
    I was working on this project 3 months back, and then suddenly another urgent project appeared and I was asked to shift my attention there. Now, from tomorrow I'll be heading back to my old project and I realize that I do not remember what exactly was I doing and where to start! I wish to know how to document the project such that anytime I look back it shouldn't take me more than a few minutes to get going from wherever I left!

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  • SQL SERVER Force Index Scan on Table Use No Index to Retrieve the Data Query Hint

    Recently I received the following two questions from readers and both the questions have very similar answers.Question 1: I have a unique requirement where I do not want to use any index of the table; how can I achieve this?Question 2: Currently my table uses clustered index and does seek operation; how can I convert [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • BI Publisher - Hottest Show in Vegas

    - by mike.donohue
    Two days down, two to go. Monday was a very busy and rewarding day. Attended "XML Publisher and FSG for Beginners" given by Susan Behn and Alyssa Johnson from Solution Beacon. It was packed, standing room only ... even though it was at 8:00 am. Later in the afternoon, despite being at the same time and in conflict with other Publisher related sessions, Noelle's session, "The Reporting Platform for Applications: Oracle Business Intelligence Publisher" and my session, "Introduction to Oracle Business Intelligence Publisher" were both very well attended. Immediately following our presentations we ran the BI Publisher Hands On Lab which was great fun. The turnout was so large that unfortunately we could not accommodate everyone who came to the lab. There were as many as 5 people huddled around each of the 20 machines. All the the groups completed the 2 main exercises. Some groups even took the product for an off-road test drive. Look at all the fun we had ... For those who could not attend or want the Hands On Lab document: Hands On Lab Oracle BI Publisher Collaborate 2010.pdf Note that these lab instructions assume a specific set up and files that you may not have in your environment. You can download and install a trial license version of BI Publisher from the download page. Highly recommend taking a look at the additional Tutorials available on OTN. Big thanks to Dan Vlamis and Jonathan Clark from Vlamis Software Solutions and to the Oracle BIWA SIG for setting up these machines and getting the time and space to run this lab. It was inspiring to see all of the attendees successfully creating reports. On Tuesday morning we were up early again for a rousing session of BI Publisher Best Practices that was also, very well attended especially considering the 8 am start. Later that morning saw Ben Bruno from STR Software and two of his customers speak on the additional functionality and ROI they have achieved by using Publisher within EBS and AventX to FAX and Email Publisher generated documents. Spent the afternoon staffing the BI Technology demo pod and had a steady flow of people dropping by with questions. Having a great conference so far and looking forward to the rest of it.

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  • .NET Framework 4 on Windows Azure coming

    The Azure Team blogged today about the upcoming .NET 4 support.  Read it here var addthis_pub="guybarrette";...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • SQLAuthority News Office 2010 Readiness Check Are you ready for Office 2010?

    PowerPivot for Excel is a data analysis tool that delivers unmatched computational power directly within the application users already know and loveMicrosoft Excel. Office 2010 is the next version of Office 2010. We all know Office 2010 is on the verge of getting released and the reviews available online say that its a phenomenal product.My [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Feedback Filtration&ndash;Processing Negative Comments for Positive Gains

    - by D'Arcy Lussier
    After doing 7 conferences, 5 code camps, and countless user group events, I feel that this is a post I need to write. I actually toyed with other names for this post, however those names would just lend itself to the type of behaviour I want people to avoid – the reactionary, emotional response that speaks to some deeper issue beyond immediate facts and context. Humans are incredibly complex creatures. We’re also emotional, which serves us well in certain situations but can hinder us in others. Those of us in leadership build up a thick skin because we tend to encounter those reactionary, emotional responses more often, and we’re held to a higher standard because of our positions. While we could react with emotion ourselves, as the saying goes – fighting fire with fire just makes a bigger fire. So in this post I’ll share my thought process for dealing with negative feedback/comments and how you can still get value from them. The Thought Process Let’s take a real-world example. This week I held the Prairie IT Pro & Dev Con event. We’ve gotten a lot of session feedback already, most of it overwhelmingly positive. But some not so much – and some to an extreme I rarely see but isn’t entirely surprising to me. So here’s the example from a person we’ll refer to as Mr. Horrible: How was the speaker? Horrible! Worst speaker ever! Did the session meet your expectations? Hard to tell, speaker ruined it. Other Comments: DO NOT bring this speaker back! He was at this conference last year and I hoped enough negative feedback would have taught you to not bring him back...obviously not...I will not return to this conference next year if this speaker is brought back. Now those are very strong words. “Worst speaker ever!” “Speaker ruined it” “I will not return to this conference next year if the speaker is brought back”. The speakers I invite to speak at my conference are not just presenters but friends and colleagues. When I see this, my initial reaction is of course very emotional: I get defensive, I get angry, I get offended. So that’s where the process kicks in. Step 1 – Take a Deep Breath Take a deep breath, calm down, and walk away from the keyboard. I didn’t do that recently during an email convo between some colleagues and it ended up in my reacting emotionally on Twitter – did I mention those colleagues follow my Twitter feed? Yes, I ate some crow. Ok, now that we’re calm, let’s move on to step 2. Step 2 – Strip off the Emotion We need to take off the emotion that people wrap their words in and identify the root issues. For instance, if I see: “I hated this session, the presenter was horrible! He spoke so fast I couldn’t make out what he was saying!” then I drop off the personal emoting (“I hated…”) and the personal attack (“the presenter was horrible”) and focus on the real issue this person had – that the speaker was talking too fast. Now we have a root cause of the displeasure. However, we’re also dealing with humans who are all very different. Before I call up the speaker to talk about his speaking pace, I need to do some other things first. Back to our Mr. Horrible example, I don’t really have much to go on. There’s no details of how the speaker “ruined” the session or why he’s the “worst speaker ever”. In this case, the next step is crucial. Step 3 – Validate the Feedback When I tell people that we really like getting feedback for the sessions, I really really mean it. Not just because we want to hear what individuals have to say but also because we want to know what the group thought. When a piece of negative feedback comes in, I validate it against the group. So with the speaker Mr. Horrible commented on, I go to the feedback and look at other people’s responses: 2 x Excellent 1 x Alright 1 x Not Great 1 x Horrible (our feedback guy) That’s interesting, it’s a bit all over the board. If we look at the comments more we find that the people who rated the speaker excellent liked the presentation style and found the content valuable. The one guy who said “Not Great” even commented that there wasn’t anything really wrong with the presentation, he just wasn’t excited about it. In that light, I can try to make a few assumptions: - Mr. Horrible didn’t like the speakers presentation style - Mr. Horrible was expecting something else that wasn’t communicated properly in the session description - Mr. Horrible, for whatever reason, just didn’t like this presenter Now if the feedback was overwhelmingly negative, there’s a different pattern – one that validates the negative feedback. Regardless, I never take something at face value. Even if I see really good feedback, I never get too happy until I see that there’s a group trend towards the positive. Step 4 – Action Plan Once I’ve validated the feedback, then I need to come up with an action plan around it. Let’s go back to the other example I gave – the one with the speaker going too fast. I went and looked at the feedback and sure enough, other people commented that the speaker had spoken too quickly. Now I can go back to the speaker and let him know so he can get better. But what if nobody else complained about it? I’d still mention it to the speaker, but obviously one person’s opinion needs to be weighed as such. When we did PrDC Winnipeg in 2011, I surveyed the attendees about the food. Everyone raved about it…except one person. Am I going to change the menu next time for that one person while everyone else loved it? Of course not. There’s a saying – A sure way to fail is to try to please everyone. Let’s look at the Mr. Horrible example. What can I communicate to the speaker with such limited information provided in the feedback from Mr. Horrible? Well looking at the groups feedback, I can make a few suggestions: - Ensure that people understand in the session description the style of the talk - Ensure that people understand the level of detail/complexity of the talk and what prerequisite knowledge they should have I’m looking at it as possibly Mr. Horrible assumed a much more advanced talk and was disappointed, while the positive feedback by people who – from their comments – suggested this was all new to them, were thrilled with the session level. Step 5 – Follow Up For some feedback, I follow up personally. Especially with negative or constructive feedback, its important to let the person know you heard them and are making changes because of their comments. Even if their comments were emotionally charged and overtly negative, it’s still important to reach out personally and professionally. When you remove the emotion, negative comments can be the best feedback you get. Also, people have bad days. We’ve all had one of “those days” where we talked more sternly than normal to someone, or got angry at something we’d normally shrug off. We have various stresses in our lives and sometimes they seep out in odd ways. I always try to give some benefit of the doubt, and re-evaluate my view of the person after they’ve responded to my communication. But, there is such a thing as garbage feedback. What Mr. Horrible wrote is garbage. It’s mean spirited. It’s hateful. It provides nothing constructive at all. And a tell-tale sign that feedback is garbage – the person didn’t leave their name even though there was a field for it. Step 6 – Delete It Feedback must be processed in its raw form, and the end products should drive improvements. But once you’ve figured out what those things are, you shouldn’t leave raw feedback lying around. They are snapshots in time that taken alone can be damaging. Also, you should never rest on past praise. In a future blog post, I’m going to talk about how we can provide great feedback that, even when its critical, can still be constructive.

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  • Chose the Right Zen Cart Developer For Your Shopping Cart

    Zen Cart is an easy and flexible shopping cart solution for most ecommerce sites. Companies can now hire the best Zen Cart developers from the software development market with relative ease. This article briefly describes Zen Cart as a shopping cart development tool and takes a look at Zen Cart developers.

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  • Sweet JavaFX App on the Winter Olympics Website

    - by kerry
    Though it may be old news for people following JavaFX closely, I have just run across the JavaFX application on the Winter Olympics website.  Slick transitions and useful data make this a great example of what JavaFX can do.  I think it’s really cool that you can look at past olympics as well as the current year. Maybe this will help generate a little buzz around JavaFX. Check out the application on vancouver2010.com

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  • WCF/ADO.NET Data Services - Could not load type 'System.Data.Services.Providers.IDataServiceUpdatePr

    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). This feed URL has been discontinued. Please update your reader's URL to : http://feeds.feedburner.com/winsmarts Read full article .... ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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