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• Knowledge Transfer without a Plan

  - by Kanini

  Hello...We are doing work for a particular client managing their CRM implementation. (The CRM itself is a product which has been largely customized to suit my client's needs). Now, they want us to manage the Oracle batch jobs/ETL as well. And for this, they are ready to provide us with Knowledge Transfer. (The Oracle batch jobs/ETL is managed in-house by the client now). After much persuasion, I got one of the Project Lead (designation-wise) to email the client asking for a KT Plan. (The Project Lead kept saying that they have never had KT plans before and all that for which I offered I will draft a template and even that was rejected!). Email from us to them - Can you please share with us the KT Plan? Response from them - Not sure what is expected from my side? The KT is planned for tomorrow from 11 am onwards where Functional knowledge of existing ETL Data migration package will be shared. How do you handle such a client? Most likely what is going to happen is this. The person who is giving the KT will say that I have given complete Knowledge Transfer and we will go back and say that "No, this was not covered. For this, they provided an overview alone and left it at that!" and so on... My Project Lead also did not respond to that email. He just said that the meeting is scheduled to happen at 11 AM (basically repeating whatever the email said and left for the day!). What could I possibly do? PS: Look for another job is a very helpful answer, but I am not looking for it. :-)

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• Join us! Oracle Manufacturing Industries Forum, Chicago Thurs. Nov.14'13

  - by Stephen Slade

  The 6th Annual Oracle Manufacturing Industries Forum will take place in Chicago, Thurs, Nov.14 '13. Executives from successful global manufacturing companies will address key themes including: Value Chain Transformation, Owning the Customer Service Experience, Sales and Operations Planning in a Global Enterprise Supply Chain, and Modernizing the Manufacturing Enterprise. Join us for what we expect to be one of the industry's most informative and provocative executive events of the year. Event Objectives: Create an environment where executives can interact with their peers to discuss current issues Brainstorm and discuss how attendees can use technology to transform their organizations Share best practices and learn through the experiences of industry peers Where: Westin Chicago River North,  320 North Dearborn St,  Chicago, IL 60654 Evite: http://www.oracle.com/us/dm/229048-nafm13049989mpp074-se-2021171.html Register:   http://eventreg.oracle.com/profile/web/index.cfm?PKWebId=0x25005591a&source=evite Partner Sponsors Include: CSS, Fujitsu, Inspirage, Hitachi Consulting, Lucidity and Rolta Register Now!

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• Is it possible to skip an LTS upgrade?

  - by Jo-Erlend Schinstad

  If you want to upgrade from 10.10 to 12.04, then you'll need to follow the upgrade path; 10.10 11.04 11.10 12.04. However, with LTS versions, you can upgrade directly, so that you can upgrade from 10.04LTS to 12.04LTS directly. But now, LTS versions are supported for five years while there's still a new LTS every two years. That means you can choose to skip an LTS. So the question is; will I be able to upgrade from 12.04LTS to 16.04LTS directly, or will I then have to follow the LTS upgrade path; 12.04 14.04 16.04?

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• Creating metadata value relationships

  - by kyle.hatlestad

  I was recently asked an question about an interesting use case. They wanted content to be submitted into UCM with a particular ID in a custom metadata field. But they wanted that ID to be translated during submission into an employee name in another metadata field upon submission. My initial thought was that this could be done with a dependent choice list (DCL). One option list field driving the choices in another. But this didn't work in this case for a couple of reasons. First, the number of IDs could potentially be very large. So making that into a drop-down list would not be practical. The preference would be for that field to simply be a text field to type in the ID. Secondly, data could be submitted through different methods other then the web-based check-in form. And without an interface to select the DCL choices, the system needed a way to determine and populate the name field. So instead I went the approach of having the value of the ID field drive the value of the Name field using the derived field approach in my rule. In looking at it though, it was easy to simply copy the value of the ID field into the Name field...but to have it look up and translate the value proved to be the tricky part. So here is the approach I took... First I created my two metadata fields as standard text fields in the Configuration Manager applet. Next I create a table that stores the relationship between the IDs and Names. I then create a View into that table and set the column to the EmployeeID. I now create a new Application Field and set it as an option list using the View I created in the previous step. The reason I create it as an Application field is because I don't need to display the field or store a value in it. I simply need to make use of the option list in the next step... Finally, I create a Rule in which I select the Employee Name field and turn on the 'Is derived field' checkbox. I edit the derived value and add a new condition. Because the option list is a Application field and not an Information field, I can't use the Compute button. Instead, I insert this line directly in the Value field: @getFieldViewValue("EmployeeMapping",#active.xEmployeeID, "EmployeeName") The "EmployeeMapping" parameter designates that the value should be pulled from the EmployeeMapping Application field that I had created in the previous step. The #active.xEmployeeID field is the ID value that should be pulled from what the user entered. "EmployeeName" is the column name in the table which has the value which corresponds to the ID. The extracted name then becomes the value within our Employee Name field. That's it. You can then add additional Rules to make the Name field read-only/hidden on the check-in page and such.

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• Requirements/issue tracker similar to online spreadsheet

  - by Maxim Eliseev

  Is there a requirements/issue tracker software which is similar to Google spreadsheet? We have Fogbugz but I find it more heavyweight and slow than a simple spreadsheet. Is there a Fogbugz alternative which is - fast - can show issues/requirements as a spreadsheet (at) and allows in-place editing - supports tree structures (where issue can have child issues)? It is required for a small project. There will be 2 developers and 1-2 other users. I guess that only one user will be actively maintaining it. UPDATE I do not say that a spreadsheet is better than Fogbugz or similar tools. In fact I am looking for a tool which is similar to Fogbugz and could replace a spreadsheet, but faster than Fogbugz and has an additional feature (table-like mode). I'd like to find a tool which can operate in a mode which looks like a table (one row per issue) but has a rich set features (similar to Fogbugs and JIRA). I find Fogbugz (and similar tools) inconvenient because I must enter the web form in order to edit anything. In-place editing (when issues are shown as a table) would be much faster.

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• Oracle's Social Services Solution: The Citizen Demo

  - by michael.seback

  See how Oracle's Social Services Solution can transform interactions between the public and government agencies. Watch "The Citizen" demo here

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• AgileDotNet in Dallas

  - by PeterBrunone

  This conference was a big hit last time, and now it's better then ever.  If you're wondering about how Agile applies to your daily business, or if you just want to see how it looks when it's done right, you owe it to yourself to check out AgileDotNet on April 30th.

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• Unit and Integration testing: How can it become a reflex

  - by LordOfThePigs

  All the programmers in my team are familiar with unit testing and integration testing. We have all worked with it. We have all written tests with it. Some of us even have felt an improved sense of trust in his/her own code. However, for some reason, writing unit/integration tests has not become a reflex for any of the members of the team. None of us actually feel bad when not writing unit tests at the same time as the actual code. As a result, our codebase is mostly uncovered by unit tests, and projects enter production untested. The problem with that, of course is that once your projects are in production and are already working well, it is virtually impossible to obtain time and/or budget to add unit/integration testing. The members of my team and myself are already familiar with the value of unit testing (1, 2) but it doesn't seem to help bringing unit testing into our natural workflow. In my experience making unit tests and/or a target coverage mandatory just results in poor quality tests and slows down team members simply because there is no self-generated motivation to produce these tests. Also as soon as pressure eases, unit tests are not written any more. My question is the following: Is there any methods that you have experimented with that helps build a dynamic/momentum inside the team, leading to people naturally wanting to create and maintain those tests?

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• Best way for a technical manager to stay up to date on technology

  - by JoelFan

  My manager asked for a list of technical blogs he should follow to stay current on technology. His problem is he keeps hearing terms that he hasn't heard of (i.e. NoSql, sharding, agure, sevice bus, etc.) and he would prefer to at least have a fighting chance of knowing something about them without having to be reactive and looking them up. Also I think he wants to have a big picture of all the emerging technologies and where they fit in together instead of just learning about each thing in isolation. He asked about blogs but I'm thinking print magazines may also help.

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• Understanding hand written lexers

  - by Cole Johnson

  I am going to make a compiler for C (C99; I own the standards PDF), written in C (go figure) and looking up on how compilers work on Wikipedia has told me a lot. However, after reading up on lexers has confused me. The Wikipedia page states that: the GNU Compiler Collection (gcc) uses hand-written lexers I have tried googling what a hand written lexer and have come up with nothing except for "making a flowchart that describes how it should function", however, isn't that how all software development should be done? So my question is: "What is a hand written lexer?"

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• Are project managers useful in Scrum?

  - by Martin Wickman

  There are three roles defined in Scrum: Team, Product Owner and Scrum Master. There is no project manager, instead the project manager job is spread across the three roles. For instance: The Scrum Master: Responsible for the process. Removes impediments. The Product Owner: Manages and prioritizes the list of work to be done to maximize ROI. Represents all interested parties (customers, stakeholders). The Team: Self manage its work by estimating and distributing it among themselves. Responsible for meeting their own commitments. So in Scrum, there is no longer a single person responsible for project success. There is no command-and-control structure in place. That seems to baffle a lot of people, specifically those not used to agile methods, and of course, PM's. I'm really interested in this and what your experiences are, as I think this is one of the things that can make or break a Scrum implementation. Do you agree with Scrum that a project manager is not needed? Do you think such a role is still required? Why?

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• What do you do when you realize your job requires you to do something out of your depth?

  - by Billy ONeal

  For a large software project recently, I was really out of my depth. And I did actually know this; and that the only reason I was employed was mostly a lack of other qualified candidates. The job was to build a large application on top of PHP/MySQL, a system I had little experience with. (I did advise the employer of this beforehand -- I've been spoiled by C# ASP.NET/MVC and MSSQL Server) The main reason I applied was location, location, location -- on campus jobs which actually have any programming component are relatively rare. For almost a year and a half I've slogged through this, and I think I can say I know (at least somewhat) what I'm doing now. I've made some mistakes, torn out some hair, and moved on. (I'm still working on this system nowadays, but I no longer feel completely lost) In the future though, I'd like to keep my personal and professional self a little healthier than what occurred in this case. So I'm curious -- what's the best way to handle a situation like this?

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• Downgrade a bunch of packages

  - by Manuel

  Maybe you have installed packages from a PPA or an external source (e.g. downloaded a .deb for a package that is available through the Ubuntu repos.). Then you decide to drop these upgraded versions in favour to the official repositories.First step is to remove the entries of the sources.list. Is there a way to downgrade all to the highest available version? I know you can install specific versions with apt-get install [package]=[version] But can you downgrade all?

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• Is there a constant for "end of time"?

  - by Nick Rosencrantz

  For some systems, the time value 9999-12-31 is used as the "end of time" as the end of the time that the computer can calculate. But what if it changes? Wouldn't it be better to define this time as a builtin variable? In C and other programming languages there usually is a variable such as MAX_INT or similar to get the largest value an integer could have. Why is there not a similar function for MAX_TIME i.e. set the variable to the "end of time" which for many systems usually is 9999-12-31. To avoid the problem of hardcoding to a wrong year (9999) could these systems introduce a variable for the "end of time"?

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• Can't remove burg theme packages

  - by Lassi

  Today after trying to install and remove BURG and few themes I faced an issue. Now I can't install or remove anything. Here is the output (unfortunately partly in Finnish, I couldn't change language since it also seems to depend on package listings: lassi@lassi-ubuntu:~$ sudo apt-get autoremove Luetaan pakettiluetteloita... Valmis Muodostetaan riippuvuussuhteiden puu Luetaan tilatietoja... Valmis Seuraavat paketit POISTETAAN: burg-theme-fortune burg-theme-gnome burg-theme-picchio 0 päivitetty, 0 uutta asennusta, 3 poistettavaa ja 0 päivittämätöntä. 3 ei asennettu kokonaan tai poistettiin. Toiminnon jälkeen vapautuu 7 180 k t levytilaa. Haluatko jatkaa [K/e]? k (Luetaan tietokantaa... 166462 files and directories currently installed.) Poistetaan pakettia burg-theme-fortune... sudo: update-burg: command not found dpkg: virhe käsiteltäessä burg-theme-fortune (--remove): aliprosessi installed post-removal script palautti virhetilakoodin 1 Poistetaan pakettia burg-theme-gnome... sudo: update-burg: command not found dpkg: virhe käsiteltäessä burg-theme-gnome (--remove): aliprosessi installed post-removal script palautti virhetilakoodin 1 Poistetaan pakettia burg-theme-picchio... sudo: update-burg: command not found dpkg: virhe käsiteltäessä burg-theme-picchio (--remove): aliprosessi installed post-removal script palautti virhetilakoodin 1 Käsittelyssä tapahtui liian monta virhettä: burg-theme-fortune burg-theme-gnome burg-theme-picchio E: Sub-process /usr/bin/dpkg returned an error code (1) Basically what seems to happen is this: It creates the package lists, then tries to remove packet burg-theme-fortune. This fails as update-burg command was not found. Then dpkg reports an error while processing the packet. Same goes with all 3 packages. In the end it claims that there were too many errors, and packages stay installed. I also tried installing burg as it tries to run command update-burg, but appears that it tries to delete these packages always when I try to install or remove or do anything with apt. Any ideas how I could solve this issue? Edit: Here is the output of apt-get install burg (tried installing again to get English output) lassi@lassi-ubuntu:~$ LC_ALL=C sudo apt-get install burg [sudo] password for lassi: Reading package lists... Done Building dependency tree Reading state information... Done burg is already the newest version. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 3 not fully installed or removed. Need to get 0 B/6169 kB of archives. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? y (Reading database ... 167497 files and directories currently installed.) Preparing to replace burg-theme-fortune 0.5.0-1 (using .../burg-theme-fortune_0.5.0-1_all.deb) ... Unpacking replacement burg-theme-fortune ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: warning: subprocess old post-removal script returned error exit status 1 dpkg - trying script from the new package instead ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error processing /var/cache/apt/archives/burg-theme-fortune_0.5.0-1_all.deb (--unpack): subprocess new post-removal script returned error exit status 1 Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error while cleaning up: subprocess new post-removal script returned error exit status 1 Preparing to replace burg-theme-gnome 0.5.0-1 (using .../burg-theme-gnome_0.5.0-1_all.deb) ... Unpacking replacement burg-theme-gnome ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: warning: subprocess old post-removal script returned error exit status 1 dpkg - trying script from the new package instead ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error processing /var/cache/apt/archives/burg-theme-gnome_0.5.0-1_all.deb (--unpack): subprocess new post-removal script returned error exit status 1 Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error while cleaning up: subprocess new post-removal script returned error exit status 1 Preparing to replace burg-theme-picchio 0.5.0-1 (using .../burg-theme-picchio_0.5.0-1_all.deb) ... Unpacking replacement burg-theme-picchio ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: warning: subprocess old post-removal script returned error exit status 1 dpkg - trying script from the new package instead ... Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error processing /var/cache/apt/archives/burg-theme-picchio_0.5.0-1_all.deb (--unpack): subprocess new post-removal script returned error exit status 1 Generating burg.cfg ... /usr/sbin/burg-probe: error: cannot stat `/boot/burg/locale'. No path or device is specified. Try `/usr/sbin/burg-probe --help' for more information. dpkg: error while cleaning up: subprocess new post-removal script returned error exit status 1 Errors were encountered while processing: /var/cache/apt/archives/burg-theme-fortune_0.5.0-1_all.deb /var/cache/apt/archives/burg-theme-gnome_0.5.0-1_all.deb /var/cache/apt/archives/burg-theme-picchio_0.5.0-1_all.deb E: Sub-process /usr/bin/dpkg returned an error code (1) lassi@lassi-ubuntu:~$

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• Finding co-maintainers for open source projects

  - by Mike Samuel

  I have a number of open-source projects that have gotten some significant usage and would like to find co-maintainers so that I am not a bottleneck when it comes to maintenance and support requests and to get other perspectives on how the project should evolve. Where should I look for co-maintainers, what should I look for in a co-maintainer, and how should I go about bringing them up to speed on the code and maintainer responsibilities?

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• How do developer get rid of silly requirements?

  - by sugar

  Hmm ! First of all let me give you the note of the requirement. So that you can have idea what kind of problem I am facing. Words From Project Manager : Hey ! Sugar, I am assigning you a task for developing a framework. This framework is supposed to be developed for all iOS application. Please go through brief of the required framework. It should be able to detect the thickness of my Thumb. It should be able to detect whether User is using thumb or Fingers If user is using thumbs/Fingers, Framework should calculate the size of thumb/fingers. Once size is been calculated, all elements of user interface should arranged & resized automatically. ( not specified how & where as its framework - it should be smart enough to arrange automatically ) If thumb size is larger elements should get arranged near by center area of iPad/iPhone If thumb size is smaller elements should get arranged near by corners of iPad/iPhone If thumb size is larger, fonts of all elements should get smaller. ( assuming = aged person ) If thumb size is smaller, fonts of all elements should get larger. ( assuming smaller thumb = low aged person ) Summary : This framework is required for creating user-friendly user-interfaces programmatically. We need to develop a very developer-friendly framework. Framework should be developed in such a way that we can use in as many projects as needed. Well, I am a developer. What I want to have as an answer is as follows. How to describe them - the way of they thinking is bit ridiculous ? How do I explain them - we can better concentrate on developing actual projects ? How do I convince them - that this kind of things even if possible, is not recommended to develop such things ? How do I say politely, gently & respectfully NO to this ? What should I say, So that they can not point at my experience ? ( e.g. you are 3 years experienced guy & you must have abilities to develop such things ) Feeling horror. Please help. Thanks in advance, Sugar. Note : Please help me to tag this question properly. I am stuck & this is real situation. Frustrated & tensed. You guys might have faced such requirements from TopLevel. requesting you to help with your experience. Well ! I came to know that - those TOPLEVEL guys don't have any idea of iPad, iPhone, Apple etc. I would do one thing. Sir, before we go further for framework development. It is strongly recommended to read Apple Human Interface Guidlines.

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• Intelligence as a vector quantity

  - by Senthil Kumaran

  I am reading this wonderful book called "Coders at Work: Reflections on the Craft of Programming" by Peter Seibel and I am at part wherein the conversation is with Joshua Bloch and I found this answer which is an important point for a programmer. The paragraph, goes something like this. There's this problem, which is, programming is so much of an intellectual meritocracy and often these people are the smartest people in the organization; therefore they figure they should be allowed to make all the decisions. But merely the fact they are the smartest people in the organization does not mean that they should be making all the decisions, because intelligence is not a scalar quantity; it's a vector quantity. Here at the last sentence, I fail to get the insight which is he trying to share. Can someone explain it in a little further as what he means by a vector quantity, possibly trying to present the same insight. Further down, I get the point that he is not taking about having an organization where non-technical people (sometimes clueless) can be managers of the technical people for some reason that they can spend more time to write emails well, because the very next statement following the above paragraph was. And if you lack empathy or emotional intelligence, then you shouldn't be designing APIs or GUIs or languages. I understand that he is saying that in Software engineering, programmers should know how the users will see their product and design for them. I felt the above paragraph was very interesting.

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• Leading an offshore team

  - by Chuck Conway

  I'm in a position where I am leading two teams of 4. Both teams are located in India. I am on the west coast of the U.S. I'm finding leading remote teams challenging: First, their command of the English language is weak. Second, I'm having difficultly understanding them through their accents. Third is timing, we are 12 hours apart. We use Skype to communicate. I have a month to get the project done. We've burned through a week just setting up the environments. At this point I'm considering working their hours, 11p PDT to 7a PDT, to get them up to speed, so that I can get the project off the ground. A 12 hour lag time is too much. I'm looking for steps I can take to be successful at leading an offshore team. Update The offshore team's primary task is coding, of course, most coding tasks do involve some design work. The offshore team's are composed of one lead, 2 mid level (4 to 5 years) developers and a junior (~2 years) developer. The project is classic waterfall. We've handed the offshore team a business and a technical design document. We are trying to manage the offshore in an agile way. We have daily conference calls with them and I'm requiring the teams to send me a daily scrum in the form of an email answering the following questions: What did I do today? What am I going to do tomorrow? What do I need from Chuck so I can do my job tomorrow? There is some ambiguity in the tasks. The intent was to give them enough direction for them to develop the task with out writing the code for them. I don't have a travel budget. I am using Fogbugz to track the tasks. Each task has been entered into Fogbugz and given a priority. Each team member has access to FogBugz and can choose what task they wish to complete. Related question: What can we do to improve the way outsourcing/offshoring works? Update 2 I've decided that I can not talk to the team once a day. I must work with them. Starting tonight I've started working the same hours they are. This makes me available to them when they have questions. It also allows me to gain their trust and respect. Stackoverflow question Leading an offshore team

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• Finding the right back-end developer

  - by John Watson

  I am creating a websites for mobile phone tests. Users can post their own tests and combine it with an existing rating of each product. I do only front-end development and I have no idea about back-end - php, sql, etc. I am not sure I should operate the website without this knowledge but my first thought is to get a professional whom I would give my website to, so that he can do the rest. Only thing is that I need to update it regularly and post my own tests. I don't know how that works and how I should approach this. My understanding is that, after I have finished the website (written in HTML, CSS, JavaScript/jQuery), I would go and find a php programmer and tell me to put it online, make it secure, make sure that the open-source facility (users post their own tests) and that it runs smoothly with the host/server I've chosen. Could you tell me if my approach makes sense (is that the way how to do it)? What should I consider when searching the right back-end developer concerning the right price performance, trust, etc. ?

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• How can we plan projects realistically while accounting for support issues?

  - by Thomas Clayson

  We're having a problem at work: we're trying to schedule work so that we can assess time scales and get deadline dates. The problem is that it's difficult to plan for a project without knowing everything that's going to happen. For instance, right now we've planned all our projects through the start of December, however in that time we will have various in house and external meetings, teleconferences and extra work. It's all well and good to say that a project will take three weeks, but if there is a week's worth of interruption in that time then the date of completion will be pushed back a week. The problem is 3 fold: When we schedule projects the time scales are taken literally. If we estimate three weeks, the deadline is set for three week's time, the client is told, and there is no room for extension. Interim work and such means that we lose productive time working on the project. Sometimes clients don't have the time that we need to take to do the work, so they'll sometimes come to us and say they need a project done by the end of the month even when we think that the work will take two months - not to mention we already have work to be doing. We have a Gantt chart which we are trying to fill in with all the projects we have and we fill in timesheets, but they're not compared to the Gantt chart at all. This makes it difficult to say "Well, we scheduled 3 weeks for this project, but we've lost a week here so the deadline has to move back a week." It's also not professional to keep missing deadlines we've communicated to the client. How do other people deal with this type of situation? How do you manage the planning of projects? How much "extra" time do you schedule into a project to account for non-project work that occurs during a project? How do you deal with support issues and bugs and stuff? Things you can't account for during planning? UPDATE Lots of good answers thank you.

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• Recommendations for managing DNS issues when hosting customer sites.

  - by Thomas

  I'm working at a company which primarily provides SaaS products but also will host some of our customers corporate websites. My question relates to recommendations for managing DNS for client's domain names. My objectives: Not restrict my ability to change the server's IP address such as might happen when I move my servers to a new host. Not have to contact the customer to change their domain's DNS if I need to change the server's IP address. Often times, customers lose this information or have to track down the one person with any knowledge of the domain settings. Map both .clientdomain.com and www.clientdomain.com to the proper IIS site. However, I'm running into a couple of common problems: Sometimes, the DNS console provided by the client's hosting company does not allow for CNAME records. Sometimes, the DNS console provided by the client's hosting company will not let me create a CNAME entry for .spiffydomain.com because the given hosting company has created a SOA record for that entry or simply requires that .spiffydomain.com be an A record. I believe one solution to #2 is to use a wildcard for a CNAME entry (i.e. *.spiffydomain.com). Is that correct? How do other folks that are hosting many customer's site manage change of DNS entries on their servers?

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• Oracle HCM User Group (OHUG) 2012 Conference

  - by Maria Ana Santiago

  The PeopleSoft HCM team is looking forward to a great OHUG conference and to meeting with our PeopleSoft HCM Customers there! The OHUG Global Conference 2012 will be held at the Mirage in Las Vegas, Nevada, June 18-22, 2012. With Oracle Corporation's continued support of the Global OHUG Conference, this event is one of the best opportunities PeopleSoft HCM Customers have to interact and communicate directly with PeopleSoft Strategy, Development and Support and understand the entire Oracle HCM opportunities that await. PeopleSoft HCM has 10 exciting sessions and several Meet the Experts sessions planned to highlight the value and opportunities with PeopleSoft applications. For details on the PeopleSoft HCM tracks and sessions please visit the OHUG Session Line Up page. PeopleSoft HCM will be offering an annual General Roadmap session by Tracy Martin and multiple Product specific sessions. Our PeopleSoft HCM General session will provide very valuable information on our continuous delivery strategy and upcoming HCM 9.2 release and beyond. Tracy will also address opportunities that await PeopleSoft customers with co-exist opportunities with Fusion, Taleo, Oracle BI and more. Our Product Roadmap sessions will go into product specific areas providing roadmap information for the corresponding product domains. There will also be a PeopleTools Roadmap and Vision session that will let Customers see what is new in PeopleTools and what is planned for the future. And last, but not least, PeopleSoft will be holding the annual Meet the Experts sessions. Customers who want to have focused discussions on specific areas or products can meet with PeopleSoft Strategy, Development and Support teams who will be available to discuss product features and answer Customers' questions. Don’t miss this opportunity! If you are a PeopleSoft HCM Customer, join us at OHUG! Look forward to seeing you there.

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• How do bug reports factor in to a sprint?

  - by Mark Ingram

  I've been reading up on Scrum recently. From my understanding, a meeting is held before the sprint starts, to decide what gets moved from the product backlog to the upcoming sprint backlog. Once a feature is completed in the current sprint, it will go into the "Ready to QA" bucket, and it's at this point that I'm getting confused. Do bug reports go back into the product backlog? I assume they can't go back into the sprint backlog as we've already decided what work will be done for this cycle? What happens when QA finds a bug? Where does it go?

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• sudo apt-get install -f doesn't fix broken packages. And now?

  - by Du Oliveira

  $ sudo apt-get install -f [sudo] password for ...: Lendo listas de pacotes... Pronto Construindo árvore de dependências Lendo informação de estado... Pronto Corrigindo dependências... Pronto Os seguintes pacotes foram instalados automaticamente e já não são necessários: python-pyasn1 libconfig++8 python-twisted-runner linux-headers-3.0.0-12 libvamp-sdk2 python-twisted-mail libgnomecanvasmm-2.6-1c2a python-twisted-lore python-twisted-conch python-twisted-news python-twisted-words python-twisted libffado2 linux-headers-3.0.0-12-generic libaubio2 Use 'apt-get autoremove' para removê-los. Os pacotes extra a seguir serão instalados: libmpeg3cine Os NOVOS pacotes a seguir serão instalados: libmpeg3cine 0 pacotes atualizados, 1 pacotes novos instalados, 0 a serem removidos e 0 não atualizados. 2 pacotes não totalmente instalados ou removidos. É preciso baixar 0 B/2.573 kB de arquivos. Depois desta operação, 6.762 kB adicionais de espaço em disco serão usados. Você quer continuar [S/n]? S (Lendo banco de dados ... 317732 ficheiros e directórios actualmente instalados.) Desempacotando libmpeg3cine (de .../libmpeg3cine_1%3a2.2-0.3~ppa1~oneiric1_i386.deb) ... dpkg: erro processando /var/cache/apt/archives/libmpeg3cine_1%3a2.2-0.3~ppa1~oneiric1_i386.deb (--unpack): a tentar sobre-escrever '/usr/bin/mpeg3cat', que também está no pacote mpeg3-utils 1.5.4-5ubuntu1 Erros foram encontrados durante o processamento de: /var/cache/apt/archives/libmpeg3cine_1%3a2.2-0.3~ppa1~oneiric1_i386.deb E: Sub-process /usr/bin/dpkg returned an error code (1) .....:~$ apt-get autoremove E: Não foi possível abrir arquivo de trava /var/lib/dpkg/lock - open (13: Permissão negada) E: Não foi possível travar o diretório administrativo (/var/lib/dpkg/), você é root?

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