language design - Page 922

To Bit or Not To Bit

- by Johnm

'Twas a long day of troubleshooting and firefighting and now, with most of the office vacant, you face a blank scripting window to create a new table in his database. Many questions circle your mind like dirty water gurgling down the bathtub drain: "How normalized should this table be?", "Should I use an identity column?", "NVarchar or Varchar?", "Should this column be NULLABLE?", "I wonder what apple blue cheese bacon cheesecake tastes like?" Well, there are times when the mind goes it's own direction. A Bit About Bit At some point during your table creation efforts you will encounter the decision of whether to use the bit data type for a column. The bit data type is an integer data type that recognizes only the values of 1, 0 and NULL as valid. This data type is often utilized to store yes/no or true/false values. An example of its use would be a column called [IsGasoline] which would be intended to contain the value of 1 if the row's subject (a car) had a gasoline engine and a 0 if the subject did not have a gasoline engine. The bit data type can even be found in some of the system tables of SQL Server. For example, the sysssispackages table in the msdb database which contains SQL Server Integration Services Package information for the packages stored in SQL Server. This table contains a column called [IsEncrypted]. A value of 1 indicates that the package has been encrypted while the value of 0 indicates that it is not. I have learned that the most effective way to disperse the crowd that surrounds the office coffee machine is to engage into SQL Server debates. The bit data type has been one of the most reoccurring, as well as the most enjoyable, of these topics. It contains a practical side and a philosophical side. Practical Consideration This data type certainly has its place and is a valuable option for database design; but it is often used in situations where the answer is really not a pure true/false response. In addition, true/false values are not very informative or scalable. Let's use the previously noted [IsGasoline] column for illustration. While on the surface it appears to be a rather simple question when evaluating a car: "Does the car have a gasoline engine?" If the person entering data is entering a row for a Jeep Liberty, the response would be a 1 since it has a gasoline engine. If the person is entering data is entering a row for a Chevrolet Volt, the response would be a 0 since it is an electric engine. What happens when a person is entering a row for the gasoline/electric hybrid Toyota Prius? Would one person's conclusion be consistent with another person's conclusion? The argument could be made that the current intent for the database is to be used only for pure gasoline and pure electric engines; but this is where the scalability issue comes into play. With the use of a bit data type a database modification and data conversion would be required if the business decided to take on hybrid engines. Whereas, alternatively, if the int data type were used as a foreign key to a reference table containing the engine type options, the change to include the hybrid option would only require an entry into the reference table. Philosophical Consideration Since the bit data type is often used for true/false or yes/no data (also called Boolean) it presents a philosophical conundrum of what to do about the allowance of the NULL value. The inclusion of NULL in a true/false or yes/no response simply violates the logical principle of bivalence which states that "every proposition is either true or false". If NULL is not true, then it must be false. The mathematical laws of Boolean logic support this concept by stating that the only valid values of this scenario are 1 and 0. There is another way to look at this conundrum: NULL is also considered to be the absence of a response. In other words, it is the equivalent to "undecided". Anyone who watches the news can tell you that polls always include an "undecided" option. This could be considered a valid option in the world of yes/no/dunno. Through out all of these considerations I have discovered one absolute certainty: When you have found a person, or group of persons, who are willing to entertain a philosophical debate of the bit data type, you have found some true friends.

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How to display a dependent list box disabled if no child data exist

- by frank.nimphius

A requirement on OTN was to disable the dependent list box of a model driven list of value configuration whenever the list is empty. To disable the dependent list, the af:selectOneChoice component needs to be refreshed with every value change of the parent list, which however already is the case as the list boxes are already dependent. When you create model driven list of values as choice lists in an ADF Faces page, two ADF list bindings are implicitly created in the PageDef file of the page that hosts the input form. At runtime, a list binding is an instance of FacesCtrlListBinding, which exposes getItems() as a method to access a list of available child data (java.util.List). Using Expression Language, the list is accessible with #{bindings.list_attribute_name.items} To dynamically set the disabled property on the dependent af:selectOneChoice component, however, you need a managed bean that exposes the following two methods //empty – but required – setter method public void setIsEmpty(boolean isEmpty) {} //the method that returns true/false when the list is empty or //has values public boolean isIsEmpty() { FacesContext fctx = FacesContext.getCurrentInstance(); ELContext elctx = fctx.getELContext(); ExpressionFactory exprFactory = fctx.getApplication().getExpressionFactory(); ValueExpression vexpr = exprFactory.createValueExpression(elctx, "#{bindings.EmployeeId.items}", Object.class); List employeesList = (List) vexpr.getValue(elctx); return employeesList.isEmpty()? true : false; } If referenced from the dependent choice list, as shown below, the list is disabled whenever it contains no list data <! -- master list --> <af:selectOneChoice value="#{bindings.DepartmentId.inputValue}" label="#{bindings.DepartmentId.label}" required="#{bindings.DepartmentId.hints.mandatory}" shortDesc="#{bindings.DepartmentId.hints.tooltip}" id="soc1" autoSubmit="true"> <f:selectItems value="#{bindings.DepartmentId.items}" id="si1"/> </af:selectOneChoice> <! -- dependent list --> <af:selectOneChoice value="#{bindings.EmployeeId.inputValue}" label="#{bindings.EmployeeId.label}" required="#{bindings.EmployeeId.hints.mandatory}" shortDesc="#{bindings.EmployeeId.hints.tooltip}" id="soc2" disabled="#{lovTestbean.isEmpty}" partialTriggers="soc1"> <f:selectItems value="#{bindings.EmployeeId.items}" id="si2"/> </af:selectOneChoice>

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Customizing UPK outputs (Part 2 - Player)

- by [email protected]

There are a few things that can be done to give the Player output a personalized look to match your corporate branding. In my previous post, I talked about changing the logo. In addition to the logo, you can change the graphic in the heading, button colors, border colors and many other items. Prior to making any customizations, I strongly recommend making a copy of the existing Player style. This will give you a backup in case things go wrong. I'd also recommend that you create your own brand. This way, when you install the newest updates from us, your brand will remain intact. Creating your own brand is pretty easy. Make sure you have modify permissions on the publishing styles directory, if you are using a multi-user installation. Under the Publishing/Styles folder, create a new folder with your company name. Copy all the publishing styles from the UPK folder to your newly created folder. Now, when you go through the Publishing wizard, you will have two categories to choose from: the UPK category or your custom category. Now, for updating the Player output. First, the graphic that appears on the right hand side of the Player. If you're using a multi-user installation, check out the player style from your custom brand. Open the player style. Open the img folder. The file named "banner_image.png" represents the graphic that appears on the right hand side of the player. It is currently sized at 425 x 54. Try to keep your graphic about the same size. Rename your graphic file to be "banner_image.png", and drag it into the img folder. Save the package. Check in the package if you are in a multi-user installation. You've just updated the banner heading! Next, let's work on updating some of the other colors in the player. All the customizable areas are located in the skin.css file which is in the root of the Player style. Many of our customers update the colors to match their own theme. You don't have to be a programmer to make these changes, honest. :) To change the colors in the player: Make a copy of the original skin.css file. (This is to make sure you have a working version to revert to, in case something goes wrong.) Open the skin.css file from the Player package. You can edit it using Notepad. Make the desired changes. Save the file. Save the package. Publish to view your new changes. When you open the skin.css, you will see groupings like this: .headerDivbar { height: 21px; background-color: #CDE2FD; } Change the value of the background-color to the color of your choice. Note that you cannot use "red" as a color, but rather you should enter the hexadecimal color code. If you don't know the color code, search the web for "hexadecimal colors" and you'll find many sites to provide the information. Here are a few of the variables that you can update. Heading: .headerDivbar -this changes the color of the banner that appears under the graphic Button colors: .navCellOn - changes the color of the mode buttons when your mouse is hovering on them. .navCellOff - changes the color of the mode buttons when the mouse is not over them Lines: .thorizontal - this is the color of the horizontal lines surrounding the outline .tvertical - this is the color of the vertical lines on the left and right margin in the outline. .tsep - this is the color of the line that separates the outline from the content area Search frame: .tocSearchColor - this is the color of the search area .tocFrameText - this is the background color of the TOC tree. Hint: If you want to try out the changes prior to updating the style, you can update the skin.css in some content you've already published for the player (it's located in the css folder of the player package). This way, you can immediately see the changes without going through publishing. Once you're happy with the changes, update the skin.css in player style. Want to customize more? Refer to the "Customizing the Player" section of the Content Development manual for more details on all the options in the skin.css that can be changed, and pictures of what each variable controls. I'd love to see how you've customized the player for your corporate needs. Also, if there are other areas of the player you'd like to modify but have not been able to, let us know. Feel free to share your thoughts in the comments. --Maria Cozzolino, Manager of Requirements & UI Design for UPK

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First Foray–About timeout

- by SQLMonger

It has been quite a while since I signed up for this blog site and high time that something was posted. I have a list of topics that I will be working through and posting. Some I am sure will have been posted by others, but I will be sticking to the technical problems and challenges that I’ve recently faced, and the solutions that worked for me. My motto when learning something new has always been “My kingdom for an example!”, and I plan on delivering useful examples here so others can learn from my efforts, failures and successes. A bit of background about me… My name is Clayton Groom. I am a founding partner of a consulting firm in St. Louis Missouri, Covenant Technology Partners, LLC and focus on SQL Server Data Warehouse design, Analysis Services and Enterprise Reporting solutions. I have been working with SQL Server since the early nineties, when it still only ran on OS/2. I love solving puzzles and technical challenges. Enough about me… On to a real problem… SSIS Connection Time outs versus Command Time outs Last week, I was working on automating the processing for a large Analysis Services cube. I had reworked an SSIS package and script task originally posted by Vidas Matelis that automates the process of adding new and dropping old partitions to/from an Analysis Services cube. I had the package working great, tested, and ready for deployment. It basically performs a query against the source system to determine if there is new data in the warehouse that will require a new partition to be added to the cube, and it checks the cube to see if there are any partitions that are present that are no longer needed in a rolling 60 month window. My client uses Tivoli for running all their production jobs, and not SQL Agent, so I had to build a command line file for Tivoli to use to run the package. Everything was going great. I had tested the command file from my development workstation using an XML configuration file to pass in server-specific parameters into the package when executed using the DTExec utility. With all the pieces ready, I updated the dtsconfig file to point to the UAT environment and started working with the Tivoli developer to test the job. On the first run, the job failed, and from what I could see in the SSIS log, it had failed because of a timeout. Other errors in the log made me think that perhaps the connection string had not been passed into the package correctly. We bumped the Connection Manager timeout values from 20 seconds to 120 seconds and tried again. The job still failed. After changing the command line to use the /SET option instead of the /CONFIGFILE option, we tested again, and again failure. After a number more failed attempts, and getting the Teradata DBA involved to monitor and see if we were connecting and failing or just failing to connect, we determined that the job was indeed connecting to the server and then disconnecting itself after 30 seconds. This seemed odd, as we had the timeout values for the connection manager set to 180 seconds by then. At this point one of the DBA’s found a post on the Teradata forum that had the clues to the puzzle: There is a separate “CommandTimeout” custom property on the Data source object that may needed to be adjusted for longer running queries. I opened up the SSIS package, opened the data flow task that generated the partition list table and right-clicked on the data source. from the context menu, I selected “Show Advanced Editor” and found the property. Sure enough, it was set to 30 seconds. The CommandTimeout property can also be edited in the SSIS Properties sheet. In order to determine how long the timeout needed to be, I ran the query from the task in the development environment and received a response in a matter of seconds. I then tried the same query against the production database and waited several minutes for a response. This did not seem to be a reasonable response time for the query involved, and indeed it wasn’t. The Teradata DBA’s adjusted the query governor settings for the service account I was testing with, and we were able to get the response back down under a minute. Still, I set the CommandTimeout property to a much higher value in case the job was ever started during a time of high-demand on the production server. With this change in place, the job finally completed successfully. The lesson learned for me was two-fold: Always compare query execution times between development and production environments, and don’t assume that production will always be faster. With higher user demands, query governors, and a whole lot more data, the execution time of even what might seem to be simple queries can vary greatly. SSIS Connection time out settings do not affect command time outs. Connection timeouts control how long the package will wait for a response from the server before assuming the server is not available or is not responding. Command time outs control how long a task will wait for results to start being returned before deciding that the server is not responding. Both lessons seem pretty straight forward, and I felt pretty sheepish once I finally figured out what the issue was. To be fair though, In the 5+ years that I have been working with SSIS, I could only recall one other time where I had to set the CommandTimeout property, and that memory only resurfaced while I was penning this post.

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A deadlock was detected while trying to lock variables in SSIS

Error: 0xC001405C at SQL Log Status: A deadlock was detected while trying to lock variables "User::RowCount" for read/write access. A lock cannot be acquired after 16 attempts. The locks timed out. Have you ever considered variable locking when building your SSIS packages? I expect many people haven’t just because most of the time you never see an error like the one above. I’ll try and explain a few key concepts about variable locking and hopefully you never will see that error. First of all, what is all this variable locking all about? Put simply SSIS variables have to be locked before they can be accessed, and then of course unlocked once you have finished with them. This is baked into SSIS, presumably to reduce the risk of race conditions, but with that comes some additional overhead in that you need to be careful to avoid lock conflicts in some scenarios. The most obvious place you will come across any hint of locking (no pun intended) is the Script Task or Script Component with their ReadOnlyVariables and ReadWriteVariables properties. These two properties allow you to enter lists of variables to be used within the task, or to put it another way, these lists of variables to be locked, so that they are available within the task. During the task pre-execute phase the variables and locked, you then use them during the execute phase when you code is run, and then unlocked for you during the post-execute phase. So by entering the variable names in one of the two list, the locking is taken care of for you, and you just read and write to the Dts.Variables collection that is exposed in the task for the purpose. As you can see in the image above, the variable PackageInt is specified, which means when I write the code inside that task I don’t have to worry about locking at all, as shown below. public void Main() { // Set the variable value to something new Dts.Variables["PackageInt"].Value = 199; // Raise an event so we can play in the event handler bool fireAgain = true; Dts.Events.FireInformation(0, "Script Task Code", "This is the script task raising an event.", null, 0, ref fireAgain); Dts.TaskResult = (int)ScriptResults.Success; } As you can see as well as accessing the variable, hassle free, I also raise an event. Now consider a scenario where I have an event hander as well as shown below. Now what if my event handler uses tries to use the same variable as well? Well obviously for the point of this post, it fails with the error quoted previously. The reason why is clearly illustrated if you consider the following sequence of events. Package execution starts Script Task in Control Flow starts Script Task in Control Flow locks the PackageInt variable as specified in the ReadWriteVariables property Script Task in Control Flow executes script, and the On Information event is raised The On Information event handler starts Script Task in On Information event handler starts Script Task in On Information event handler attempts to lock the PackageInt variable (for either read or write it doesn’t matter), but will fail because the variable is already locked. The problem is caused by the event handler task trying to use a variable that is already locked by the task in Control Flow. Events are always raised synchronously, therefore the task in Control Flow that is raising the event will not regain control until the event handler has completed, so we really do have un-resolvable locking conflict, better known as a deadlock. In this scenario we can easily resolve the problem by managing the variable locking explicitly in code, so no need to specify anything for the ReadOnlyVariables and ReadWriteVariables properties. public void Main() { // Set the variable value to something new, with explicit lock control Variables lockedVariables = null; Dts.VariableDispenser.LockOneForWrite("PackageInt", ref lockedVariables); lockedVariables["PackageInt"].Value = 199; lockedVariables.Unlock(); // Raise an event so we can play in the event handler bool fireAgain = true; Dts.Events.FireInformation(0, "Script Task Code", "This is the script task raising an event.", null, 0, ref fireAgain); Dts.TaskResult = (int)ScriptResults.Success; } Now the package will execute successfully because the variable lock has already been released by the time the event is raised, so no conflict occurs. For those of you with a SQL Engine background this should all sound strangely familiar, and boils down to getting in and out as fast as you can to reduce the risk of lock contention, be that SQL pages or SSIS variables. Unfortunately we cannot always manage the locking ourselves. The Execute SQL Task is very often used in conjunction with variables, either to pass in parameter values or get results out. Either way the task will manage the locking for you, and will fail when it cannot lock the variables it requires. The scenario outlined above is clear cut deadlock scenario, both parties are waiting on each other, so it is un-resolvable. The mechanism used within SSIS isn’t actually that clever, and whilst the message says it is a deadlock, it really just means it tried a few times, and then gave up. The last part of the error message is actually the most accurate in terms of the failure, A lock cannot be acquired after 16 attempts. The locks timed out. Now this may come across as a recommendation to always manage locking manually in the Script Task or Script Component yourself, but I think that would be an overreaction. It is more of a reminder to be aware that in high concurrency scenarios, especially when sharing variables across multiple objects, locking is important design consideration. Update – Make sure you don’t try and use explicit locking as well as leaving the variable names in the ReadOnlyVariables and ReadWriteVariables lock lists otherwise you’ll get the deadlock error, you cannot lock a variable twice!

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Grid Layouts in ADF Faces using Trinidad

- by frank.nimphius

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} ADF Faces does provide a data table component but none to define grid layouts. Grids are common in web design and developers often try HTML table markup wrapped in an f:verbatim tag or directly added the page to build a desired layout. Usually these attempts fail, showing unpredictable results, However, ADF Faces does not provide a table layout component, but Apache MyFaces Trinidad does. The Trinidad trh:tableLayout component is a thin wrapper around the HTML table element and contains a series of row layout elements, trh:rowLayout. Each trh:rowLayout component may contain one or many trh:cellLayout components to format cells content. <trh:tableLayout id="tl1" halign="left"> <trh:rowLayout id="rl1" valign="top" halign="left"> <trh:cellFormat id="cf1" width="100" header="true"> <af:outputLabel value="Label 1" id="ol1"/> </trh:cellFormat> <trh:cellFormat id="cf2" header="true" width="300"> <af:outputLabel value="Label 2" id="outputLabel1"/> </trh:cellFormat> </trh:rowLayout> <trh:rowLayout id="rowLayout1" valign="top" halign="left"> <trh:cellFormat id="cellFormat1" width="100" header="false"> <af:outputLabel value="Label 3" id="outputLabel2"/> </trh:cellFormat> </trh:rowLayout> ... </trh:tableLayout> To add the Trinidad tag library to your ADF Faces projects ... Open the Component Palette and right mouse click into it Choose "Edit Tag Libraries" and select the Trinidad components. Move them to the "Selected Libraries" section and Ok the dialog.The first time you drag a Trinidad component to a page, the web.xml file is updated with the required filters Note: The Trinidad tags don't participate in the ADF Faces RC geometry management. However, they are JSF components that are part of the JSF request lifecycle. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} ADF Faces RC components work well with Trinidad layout components that don't use PPR. The PPR implementation of Trinidad is different from the one in ADF Faces. However, when you mix ADF Faces components with Trinidad components, avoid Trinidad components that have integrated PPR behavior. Only use passive Trinidad components.See:http://myfaces.apache.org/trinidad/trinidad-api/tagdoc/trh_tableLayout.htmlhttp://myfaces.apache.org/trinidad/trinidad-api/tagdoc/trh_rowLayout.htmlhttp://myfaces.apache.org/trinidad/trinidad-api/tagdoc/trh_cellFormat.html .

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Five development tools I can't live without

- by bconlon

When applying to join Geeks with Blogs I had to specify the development tools I use every day. That got me thinking, it's taken a long time to whittle my tools of choice down to the selection I use, so it might be worth sharing. Before I begin, I appreciate we all have our preferred development tools, but these are the ones that work for me. Microsoft Visual Studio Microsoft Visual Studio has been my development tool of choice for more years than I care to remember. I first used this when it was Visual C++ 1.5 (hats off to those who started on 1.0) and by 2.2 it had everything I needed from a C++ IDE. Versions 4 and 5 followed and if I had to guess I would expect more Windows applications are written in VC++ 6 and VB6 than any other language. Then came the not so great versions Visual Studio .Net 2002 (7.0) and 2003 (7.1). If I'm honest I was still using v6. 2005 was better and 2008 was simply brilliant. Everything worked, the compiler was super fast and I was happy again...then came 2010...oh dear. 2010 is a big step backwards for me. It's not encouraging for my upcoming WPF exploits that 2010 is fronted in WPF technology, with the forever growing Find/Replace dialog, the issues with C++ intellisense, and the buggy debugger. That said it is still my tool of choice but I hope they sort the issue in SP1. I've tried other IDEs like Visual Age and Eclipse, but for me Visual Studio is the best. A really great tool. Liquid XML Studio XML development is a tricky business. The W3C standards are often difficult to get to the bottom of so it's great to have a graphical tool to help. I first used Liquid Technologies 5 or 6 years back when I needed to process XML data in C++. Their excellent XML Data Binding tool has an easy to use Wizard UI (as compared to Castor or JAXB command line tools) and allows you to generate code from an XML Schema. So instead of having to deal with untyped nodes like with a DOM parser, instead you get an Object Model providing a custom API in C++, C#, VB etc. More recently they developed a graphical XML IDE with XML Editor, XSLT, XQuery debugger and other XML tools. So now I can develop an XML Schema graphically, click a button to generate a Sample XML document, and click another button to run the Wizard to generate code including a Sample Application that will then load my Sample XML document into the generated object model. This is a very cool toolset. Note: XML Data Binding is nothing to do with WPF Data Binding, but I hope to cover both in more detail another time. .Net Reflector Note: I've just noticed that starting form the end of February 2011 this will no longer be a free tool !! .Net Reflector turns .Net byte code back into C# source code. But how can it work this magic? Well the clue is in the name, it uses reflection to inspect a compiled .Net assembly. The assembly is compiled to byte code, it doesn't get compiled to native machine code until its needed using a just-in-time (JIT) compiler. The byte code still has all of the information needed to see classes, variables. methods and properties, so reflector gathers this information and puts it in a handy tree. I have used .Net Reflector for years in order to understand what the .Net Framework is doing as it sometimes has undocumented, quirky features. This really has been invaluable in certain instances and I cannot praise enough kudos on the original developer Lutz Roeder. Smart Assembly In order to stop nosy geeks looking at our code using a tool like .Net Reflector, we need to obfuscate (mess up) the byte code. Smart Assembly is a tool that does this. Again I have used this for a long time. It is very quick and easy to use. Another excellent tool. Coincidentally, .Net Reflector and Smart Assembly are now both owned by Red Gate. Again kudos goes to the original developer Jean-Sebastien Lange. TortoiseSVN SVN (Apache Subversion) is a Source Control System developed as an open source project. TortoiseSVN is a graphical UI wrapper over SVN that hooks into Windows Explorer to enable files to be Updated, Committed, Merged etc. from the right click menu. This is an essential tool for keeping my hard work safe! Many years ago I used Microsoft Source Safe and I disliked CVS type systems. But TortoiseSVN is simply the best source control tool I have ever used. --- So there you have it, my top 5 development tools that I use (nearly) every day and have helped to make my working life a little easier. I'm sure there are other great tools that I wish I used but have never heard of, but if you have not used any of the above, I would suggest you check them out as they are all very, very cool products. #

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Some New .NET Downloads and Resources

- by Kevin Grossnicklaus

Last week I was fortunate enough to spend time in Redmond on Microsoft’s campus for the 2011 Microsoft MVP Summit. It was great to hang out with a number of old friends and get the opportunity to talk tech with the various product teams up at Microsoft. The weather wasn’t exactly sunny but Microsoft always does a great job with the Summit and everyone had a blast (heck, I even got to run the bases at SafeCo field) While much of what we saw is covered under NDA, there a ton of great things in the pipeline from Microsoft and many things that are already available (or just became so) that I wasn’t necessarily aware of. The purpose of this post is to share some of the info I learned on resources and tools available to .NET developers today. Please let me know if you have any questions (or if you know of something else cool which might benefit others). Enjoy! Visual Studio 2010 SP1 Microsoft has issued the RTM release of Visual Studio 2010 SP1. You can download the full SP1 on MSDN as of today (March 10th to the general public) and take advantage of such things as: Silverlight 4 is included in the box (as opposed to a separate install) Silverlight 4 Profiling WCF RIA Services SP1 Intellitrace for 64-bit and SharePoint ASP.NET now easily supports IIS Express and SQL CE Want a description of all that’s new beyond the above biased list (which arguably only contains items I think are important)? Check out this KB article. Portable Library Tools CTP Without much fanfare Microsoft has released a CTP of a new add-in to Visual Studio 2010 which simplifies code sharing between projects targeting different runtimes (i.e. Silverlight, WPF, Win7 Phone, XBox). With this Add-In installed you can add a new project of type “Portable Library” and specify which platforms you wish to target. Once that is done, any code added to this library will be limited to use only features which are common to all selected frameworks. Other projects can now reference this portable library and be provided assemblies custom built to their environment. This greatly simplifies the current process of sharing linked files between platforms like WPF and Silverlight. You can find out more about this CTP and how it works on this great blog post. Visual Studio Async CTP Microsoft has also released a CTP of a set of language and framework enhancements to provide a much more powerful asynchronous programming model. Due to the focus on async programming in all types of platforms (and it being the ONLY option in Silverlight and Win7 phone) a move towards a simpler and more understandable model is always a good thing. This CTP (called Visual Studio Async CTP) can be downloaded here. You can read more about this CTP on this blog post. MSDN Code Samples Gallery Microsoft has also launched new code samples gallery on their MSDN site: http://code.msdn.microsoft.com/. This site allows you to easily search for small samples of code related to a particular technology or platform. If a sample of code you are looking for is not found, you can request one via the site and other developers can see your request and provide a sample to the site to suit your needs. You can also peruse requested samples and, if you find a scenario where you can provide value, upload your own sample for the benefit of others. Samples are packaged into the VS .vsix format and include any necessary references/dependencies. By using .vsix as the deployment mechanism, as samples are installed from the site they are kept in your Visual Studio 2010 Samples Gallery and kept for your future reference. If you get a chance, check out the site and see how it is done. Although a somewhat simple concept, I was very impressed with their implementation and the way they went about trying to suit a need. I’ll definitely be looking there in the future as need something or want to share something. MSDN Search Capabilities Another item I learned recently and was not aware of (that might seem trivial to some) is the power of the MSDN site’s search capabilities. Between the Code Samples Gallery described above and the search enhancements on MSDN, Microsoft is definitely investing in their platform to help provide developers of all skill levels the tools and resources they need to be successful. What do I mean by the MSDN search capability and why should you care? If you go to the MSDN home page (http://msdn.microsoft.com) and use the “Search MSDN with Big” box at the very top of the page you will see some very interesting results. First, the search actually doesn’t just search the MSDN library it searches: MSDN Library All Microsoft Blogs CodePlex StackOverflow Downloads MSDN Magazine Support Knowledgebase (I’m not sure it even ends there but the above are all I know of) Beyond just searching all the above locations, the results are formatted very nicely to give some contextual information based on where the result came from. For example, if a keyword search returned results from CodePlex, each row in the search results screen would include a large amount of information specific to CodePlex such as: Looking at the above results immediately tells you everything from the page views to the CodePlex ratings. All in all, knowing that this much information is indexed and available from a single search location will lead me to utilize this as one of my initial searches for development information.

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JavaOne Latin America Opening Keynotes

- by Tori Wieldt

Originally published on blogs.oracle.com/javaone It was a great first day at JavaOne Brazil, which included the Java Strategy and Java Technical keynotes. Henrik Stahl, Senior Director, Product Management for Java opened the keynotes by saying that this is the third year for JavaOne Latin America. He explained, "You know what they say, the first time doesn't count, the second time is a habit and the third time it's a tradition!" He mentioned that he was thrilled that this is largest JavaOne in Brazil to date, and he wants next year to be larger. He said that Oracle knows Latin America is an important hub for development. "We continually come back to Latin America because of the dedication the community has with driving the continued innovation for Java," he said. Stahl explained that Oracle and the Java community must continue to innovate and Make the Future Java together. The success of Java depends on three important factors: technological innovation, Oracle as a strong steward of Java, and community participation. "The Latin American Java Community (especially in Brazil) is a shining example of how to be positive contributor to Java," Stahl said. Next, George Saab, VP software dev, Java Platform Group at Oracle, discussed some of the recent and upcoming changes to Java. "In addition to the incremental improvements to Java 7, we have also increased the set of platforms supported by Oracle from Linux, Windows, and Solaris to now also include Mac OS X and Linux/ARM for ARM-based PCs such as the Raspberry Pi and emerging ARM based microservers." Saab announced that EA builds for Linux ARM Hard Float ABI will be available by the end of the year. Staffan Friberg, Product Manager, Java Platform Group, provided an overview of some of the language coming in Java 8, including Lambda, remove of PermGen, improved data and time APIs and improved security, Java 8 development is moving along. He reminded the audience that they can go to OpenJDK to see this development being done in real-time, and that there are weekly early access builds of OracleJDK 8 that developers can download and try today. Judson Althoff, Senior Vice President, Worldwide Alliances and Channels and Embedded Sales, was invited to the stage, and the audience was told that "even though he is wearing a suit, he is still pretty technical." Althoff started off with a bang: "The Internet of Things is on a collision course with big data and this is a huge opportunity for developers." For example, Althoff said, today cars are more a data device than a mechanical device. A car embedded with sensors for fuel efficiency, temperature, tire pressure, etc. can generate a petabyte of data A DAY. There are similar examples in healthcare (patient monitoring and privacy requirements creates a complex data problem) and transportation management (sending a package around the world with sensors for humidity, temperature and light). Althoff then brought on stage representatives from three companies that are successful with Java today, first Axel Hansmann, VP Strategy & Marketing Communications, Cinterion. Mr. Hansmann explained that Cinterion, a market leader in Latin America, enables M2M services with Java. At JavaOne San Francisco, Cinterion launched the EHS5, the smallest 3g solderable module, with Java installed on it. This provides Original Equipment Manufacturers (OEMs) with a cost effective, flexible platform for bringing advanced M2M technology to market.Next, Steve Nelson, Director of Marketing for the Americas, at Freescale explained that Freescale is #1 in Embedded Processors in Wired and Wireless Communications, and #1 in Automotive Semiconductors in the Americas. He said that Java provides a mature, proven platform that is uniquely suited to meet the requirements of almost any type of embedded device. He encouraged University students to get involved in the Freescale Cup, a global competition where student teams build, program, and race a model car around a track for speed.Roberto Franco, SBTVD Forum President, SBTVD, talked about Ginga, a Java-based standard for television in Brazil. He said there are 4 million Ginga TV sets in Brazil, and they expect over 20 million TV sets to be sold by the end of 2014. Ginga is also being adopted in other 11 countries in Latin America. Ginga brings interactive services not only at TV set, but also on other devices such as tablets, PCs or smartphones, as the main or second screen. "Interactive services is already a reality," he said, ' but in a near future, we foresee interactivity enhanced TV content, convergence with OTT services and a big participation from the audience, all integrated on TV, tablets, smartphones and second screen devices."Before he left the stage, Nandini Ramani thanked Judson for being part of the Java community and invited him to the next Geek Bike Ride in Brazil. She presented him an official geek bike ride jersey.For the Technical Keynote, a "blue screen of death" appeared. With mock concern, Stephin Chin asked the rest of the presenters if they could go on without slides. What followed was a interesting collection of demos, including JavaFX on a tablet, a look at Project Easel in NetBeans, and even Simon Ritter controlling legos with his brainwaves! Stay tuned for more dispatches.

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JavaOne Latin America Opening Keynotes

- by Tori Wieldt

It was a great first day at JavaOne Brazil, which included the Java Strategy and Java Technical keynotes. Henrik Stahl, Senior Director, Product Management for Java opened the keynotes by saying that this is the third year for JavaOne Latin America. He explained, "You know what they say, the first time doesn't count, the second time is a habit and the third time it's a tradition!" He mentioned that he was thrilled that this is largest JavaOne in Brazil to date, and he wants next year to be larger. He said that Oracle knows Latin America is an important hub for development. "We continually come back to Latin America because of the dedication the community has with driving the continued innovation for Java," he said. Stahl explained that Oracle and the Java community must continue to innovate and Make the Future Java together. The success of Java depends on three important factors: technological innovation, Oracle as a strong steward of Java, and community participation. "The Latin American Java Community (especially in Brazil) is a shining example of how to be positive contributor to Java," Stahl said. Next, George Saab, VP software dev, Java Platform Group at Oracle, discussed some of the recent and upcoming changes to Java. "In addition to the incremental improvements to Java 7, we have also increased the set of platforms supported by Oracle from Linux, Windows, and Solaris to now also include Mac OS X and Linux/ARM for ARM-based PCs such as the Raspberry Pi and emerging ARM based microservers." Saab announced that EA builds for Linux ARM Hard Float ABI will be available by the end of the year. Staffan Friberg, Product Manager, Java Platform Group, provided an overview of some of the language coming in Java 8, including Lambda, remove of PermGen, improved data and time APIs and improved security, Java 8 development is moving along. He reminded the audience that they can go to OpenJDK to see this development being done in real-time, and that there are weekly early access builds of OracleJDK 8 that developers can download and try today. Judson Althoff, Senior Vice President, Worldwide Alliances and Channels and Embedded Sales, was invited to the stage, and the audience was told that "even though he is wearing a suit, he is still pretty technical." Althoff started off with a bang: "The Internet of Things is on a collision course with big data and this is a huge opportunity for developers." For example, Althoff said, today cars are more a data device than a mechanical device. A car embedded with sensors for fuel efficiency, temperature, tire pressure, etc. can generate a petabyte of data A DAY. There are similar examples in healthcare (patient monitoring and privacy requirements creates a complex data problem) and transportation management (sending a package around the world with sensors for humidity, temperature and light). Althoff then brought on stage representatives from three companies that are successful with Java today, first Axel Hansmann, VP Strategy & Marketing Communications, Cinterion. Mr. Hansmann explained that Cinterion, a market leader in Latin America, enables M2M services with Java. At JavaOne San Francisco, Cinterion launched the EHS5, the smallest 3g solderable module, with Java installed on it. This provides Original Equipment Manufacturers (OEMs) with a cost effective, flexible platform for bringing advanced M2M technology to market.Next, Steve Nelson, Director of Marketing for the Americas, at Freescale explained that Freescale is #1 in Embedded Processors in Wired and Wireless Communications, and #1 in Automotive Semiconductors in the Americas. He said that Java provides a mature, proven platform that is uniquely suited to meet the requirements of almost any type of embedded device. He encouraged University students to get involved in the Freescale Cup, a global competition where student teams build, program, and race a model car around a track for speed.Roberto Franco, SBTVD Forum President, SBTVD, talked about Ginga, a Java-based standard for television in Brazil. He said there are 4 million Ginga TV sets in Brazil, and they expect over 20 million TV sets to be sold by the end of 2014. Ginga is also being adopted in other 11 countries in Latin America. Ginga brings interactive services not only at TV set, but also on other devices such as tablets, PCs or smartphones, as the main or second screen. "Interactive services is already a reality," he said, ' but in a near future, we foresee interactivity enhanced TV content, convergence with OTT services and a big participation from the audience, all integrated on TV, tablets, smartphones and second screen devices."Before he left the stage, Nandini Ramani thanked Judson for being part of the Java community and invited him to the next Geek Bike Ride in Brazil. She presented him an official geek bike ride jersey.For the Technical Keynote, a "blue screen of death" appeared. With mock concern, Stephin Chin asked the rest of the presenters if they could go on without slides. What followed was a interesting collection of demos, including JavaFX on a tablet, a look at Project Easel in NetBeans, and even Simon Ritter controlling legos with his brainwaves! Stay tuned for more dispatches.

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Community Branching

- by Dane Morgridge

As some may have noticed, I have taken a liking to Ruby (and Rails in particular) quite a bit recently. This last weekend I spoke at the NYC Code Camp on a comparison of ASP.NET and Rails as well as an intro to Entity Framework talk. I am speaking at RubyNation in April and have submitted to other ruby conferences around the area and I am also doing a Rails and MongoDB talk at the Philly Code Camp in April. Before you start to think this is my "I'm leaving .NET post", which it isn't so I need to clarify. I am not, nor do I intend to any time in the near future plan on abandoning .NET. I am simply branching out into another community based on a development technology that I very much enjoy. If you look at my twitter bio, you will see that I am into Entity Framework, Ruby on Rails, C++ and ASP.NET MVC, and not necessarily in that order. I know you're probably thinking to your self that I am crazy, which is probably true on several levels (especially the C++ part). I was actually crazy enough at the NYC Code Camp to show up wearing a Linux t-shirt, presenting with my MacBook Pro on Entity Framework, ASP.NET MVC and Rails. (I did get pelted in the head with candy by Rachel Appel for it though) At all of the code camps I am submitting to this year, i will be submitting sessions on likely all four topics, and some sessions will be a combination of 2 or more. For example, my "ASP.NET MVC: A Gateway To Rails?" talk touches ASP.NET MVC, Entity Framework Code First and Rails. Simply put (and I talk about this in my MVC & Rails talk) is that learning and using Rails has made me a better ASP.NET MVC developer. Just one example of this is helper methods. When I started working with ASP.NET MVC, I didn't really want to use helpers and preferred to just use standard html tags, especially where links were concerned. It was just me being stubborn and not really seeing all of the benefit of the helpers. To my defense, coming from WebForms, I wanted to be as bare metal as possible and it seemed at first like a lot of the helpers were an unnecessary abstraction. I took my first look at Rails back in v1 and didn't spend very much time with it so I dismissed it and went on my merry ASP.NET WebForms way. Then I picked up ASP.NET MVC and grasped the MVC pattern itself much better. After this, I took another look at Rails and everything made sense. I decided then to learn Rails. (I think it is important for developers to learn new languages and platforms regularly so it was a natural progression for me) I wanted to learn it the right way, so when I dug into code, everyone used helpers everywhere for pretty much everything possible. I took some time to dig in and found out how helpful they were and subsequently realized how awesome they were in ASP.NET MVC also and started using them. In short, I love Rails (and Ruby in general). I also love ASP.NET MVC and Entity Framework and yes I still love C++. I have varying degrees of love for them individually at any given moment and it is likely to shift based on the current project I am working on. I know you're thinking it so before you ask the question. "Which do I use when?", I'm going to give the standard developer answer of: It depends. There are a lot of factors that I am not going to even go into that would go into a decision. The most basic question I would ask though is, does this project depend on .NET? If it does, then I'd say that ASP.NET MVC is probably going to be the more logical choice and I am going to leave it at that. I am working on projects right now in both technologies and I don't see that changing anytime soon (one project even uses both). With all that being said, you'll find me at code camps, conferences and user groups presenting on .NET, Ruby or both, writing about .NET and Ruby and I will likely be blogging on both in the future. I know of others that have successfully branched out to other communities and with any luck I'll be successful at it too. On a (sorta) side note, I read a post by Justin Etheredge the other day that pretty much sums up my feelings about Ruby as a language. I highly recommend checking it out: What Is So Great About Ruby?

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Big Data – Buzz Words: What is HDFS – Day 8 of 21

- by Pinal Dave

In yesterday’s blog post we learned what is MapReduce. In this article we will take a quick look at one of the four most important buzz words which goes around Big Data – HDFS. What is HDFS ? HDFS stands for Hadoop Distributed File System and it is a primary storage system used by Hadoop. It provides high performance access to data across Hadoop clusters. It is usually deployed on low-cost commodity hardware. In commodity hardware deployment server failures are very common. Due to the same reason HDFS is built to have high fault tolerance. The data transfer rate between compute nodes in HDFS is very high, which leads to reduced risk of failure. HDFS creates smaller pieces of the big data and distributes it on different nodes. It also copies each smaller piece to multiple times on different nodes. Hence when any node with the data crashes the system is automatically able to use the data from a different node and continue the process. This is the key feature of the HDFS system. Architecture of HDFS The architecture of the HDFS is master/slave architecture. An HDFS cluster always consists of single NameNode. This single NameNode is a master server and it manages the file system as well regulates access to various files. In additional to NameNode there are multiple DataNodes. There is always one DataNode for each data server. In HDFS a big file is split into one or more blocks and those blocks are stored in a set of DataNodes. The primary task of the NameNode is to open, close or rename files and directory and regulate access to the file system, whereas the primary task of the DataNode is read and write to the file systems. DataNode is also responsible for the creation, deletion or replication of the data based on the instruction from NameNode. In reality, NameNode and DataNode are software designed to run on commodity machine build in Java language. Visual Representation of HDFS Architecture Let us understand how HDFS works with the help of the diagram. Client APP or HDFS Client connects to NameSpace as well as DataNode. Client App access to the DataNode is regulated by NameSpace Node. NameSpace Node allows Client App to connect to the DataNode based by allowing the connection to the DataNode directly. A big data file is divided into multiple data blocks (let us assume that those data chunks are A,B,C and D. Client App will later on write data blocks directly to the DataNode. Client App does not have to directly write to all the node. It just has to write to any one of the node and NameNode will decide on which other DataNode it will have to replicate the data. In our example Client App directly writes to DataNode 1 and detained 3. However, data chunks are automatically replicated to other nodes. All the information like in which DataNode which data block is placed is written back to NameNode. High Availability During Disaster Now as multiple DataNode have same data blocks in the case of any DataNode which faces the disaster, the entire process will continue as other DataNode will assume the role to serve the specific data block which was on the failed node. This system provides very high tolerance to disaster and provides high availability. If you notice there is only single NameNode in our architecture. If that node fails our entire Hadoop Application will stop performing as it is a single node where we store all the metadata. As this node is very critical, it is usually replicated on another clustered as well as on another data rack. Though, that replicated node is not operational in architecture, it has all the necessary data to perform the task of the NameNode in the case of the NameNode fails. The entire Hadoop architecture is built to function smoothly even there are node failures or hardware malfunction. It is built on the simple concept that data is so big it is impossible to have come up with a single piece of the hardware which can manage it properly. We need lots of commodity (cheap) hardware to manage our big data and hardware failure is part of the commodity servers. To reduce the impact of hardware failure Hadoop architecture is built to overcome the limitation of the non-functioning hardware. Tomorrow In tomorrow’s blog post we will discuss the importance of the relational database in Big Data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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Ok it has been pointed out to me

- by Ratman21

That it seems my blog is more of poor me or pity me or I deserve a job blog. Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers. It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume. Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW. Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+ and Network+ Technician § 2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria § 20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem non-stops too § 18 years experience as technical Help Desk support – panicking users, no problem § 18 years experience with PC/Server based system, intranet and internet systems § 10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) § Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). § Very experienced on working with customers on problems – again panicking users, no problem § Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them § Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you. Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/ ______ OBJECTIVE To obtain a Network Operation or Helpdesk position. PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified. TECHNICAL AND PROFESSIONAL SKILLS § Technical Support § Frame Relay § Microsoft Office Suite § Inventory Management § ISDN § Windows NT/98/XP § Client/Vendor Relations § CICS § Cisco Routers/Switches § Networking/Administration § RPG § Helpdesk § Website Design/Dev./Management § Assembler § Visio § Programming § COBOL IV § EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified. Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese PROFESSIONAL TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech · Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 · Enumerator for NassauCounty ThomasCreekBaptistChurch – Callahan, FL, June 2008 – September 2009 Churchsound and video technician · sound and video technician Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I · Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications · Night (NOC) Network operator for a large Wide Area Network (WAN) · Monitored Multiple Check Authorization customers for problems with circuits, routers and applications · Resolved circuit and/or router issues or assist circuit carrier in resolving issue · Resolved application problems or assist application support in resolution · Liaison between customer and application support · Maintained and updated the NetOps Operation procedures Guide · Kept the listing of equipment on the raised floor updated · Involved in the training of all Night Check and Card server operation operators · FNIS acquired Certegy in 2005. Was one of 3 kept on. Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) · Converting Documentation to Adobe format · Sole trainer of day/night shift System Management Center operators (SMC) · Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on. EDS (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator · Equifax outsourced the NetOps dept. to EDS in 1999. · Same job skills as listed above for FNIS. Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator · All of the above for FNIS, except for circuit and router issues · Operated, monitored and trouble shot Tandem mainframe and servers on LAN · Supported in the operation of the Print, Tape and Microfiche rooms · Equifax acquired TelaCredit in 1991. TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator · Operated and monitored Tandem Non-stop systems for Card and Check Auths · Operated multiple high-speed Laser printers and Microfiche printers · Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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Oracle RightNow CX for Good Customer Experiences

- by Andreea Vaduva

Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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Walmart and Fusion Apps

- by ultan o'broin

Photograph: Misha Vaughan I attended Fusion Apps (yes, I know I am supposed to say "Oracle Fusion Applications", but stuffy old style guides are a turn-off in interwebs conversations) User Experience Advocate (FXA) training in Long Beach, California last week; a suitable location as ODTUG KSCOPE 11 was kicking off and key players were in the area. As a member of Oracle's Apps-UX team I know the Fusion Apps messaging, natch, and done some other Fusion Apps go-to-market content work too. For the messaging details themselves, see Lonneke Dikmans (@lonnekedikmans) great blog, by the way. However, I wanted some 'formal' training combined with the opportunity to meet and learn from people already out there delivering those messages. The idea in me reaching out to Misha Vaughan, Apps-UX FXA maven, to get me onto this training was that in addition to my UX knowledge, I could leverage my location in EMEA and hit up customer events more quickly and easily. Those local user groups do like to hear the voice of locals too you know (so I need to work on that mid-Atlantic accent). I'm looking forward to such opportunities. The training was all smashing stuff, just the right level of detail, delivered professionally and with great style and humor. I was especially honored to be paired off for my er, coaching with Debra Lilley (@debralilley), who shared with everyone all kinds of tips and insights from her experiences of delivering the message and demo. For me, that was the real power of the FXA event--the communal, conversational aspect--the meeting up with people who had done all this for real, the sharing in their experiences, while learning along with other newbies. Sorry, but that all-important social aspect doesn't work so well with remote meetings. Katie Candland (Apps-UX) gave us a great tour of the Fusion Apps demo and included some useful presentational tips too (any excuse to buy that iPad). It's clear to me that the Fusion Apps messaging and demos really come alive with real-world examples that local application users will recognize, and I picked up some "yes, that's my job made easier" scene-stealers from Debra and Karen Brownfield too, to add to the great ones already provided. This power of examples shouldn't surprise anyone, they've long been a mainstay of applications user assistance, popular with users. We'll offer customers different types of example topics in the Fusion Apps online help too (stay tuned), and we know from research how important those 3S's (stories, scenarios, and simulations) are to users when they consume and apply information. Well, we've got the simulation, now it's time for more stories and scenarios. If you get a chance to participate in an FXA event (whether you are an Oracle employee or otherwise), I'd encourage it. It's committing your time and energy for sure, but I got real bang for the buck from it for my everyday job too. Listening to the room's feedback on the application demo really brought our internal design work to life, and I picked up on some things that I need to follow up on (like how you alphabetically sort stuff in other languages). User experience is after all, about users. What will I be doing next, and what would I like to see happen? Obviously, I need to develop my story-telling links with the people I met in Long Beach and do some practicing with the materials, and then get out there and deliver them at a suitable location. The demo is what it is right now, and that's a super-rich demo that I know everyone will want to see and ask questions about. Then, as mentioned by attendees at the FXA event, follow up on those translated and localized messages for EMEA (and APAC), that deal with different statutory or reporting requirements of the target markets. Given my background I would say that, wouldn't I? However, language is part of the UX, and international revenue is greater than US-only revenue for Oracle, so yes dear, we all need to get over the fact that enterprise apps users don't all speak, or want to speak, American-English. Most importantly perhaps, the continued development of a strong messaging community between Oracle and partners and customers where we can swap and share those FXA messaging stories and scenarios about Fusion Apps in a conversational way. The more the better, a combination of online and face-to-face meetings. I must also mention the great dinner after the event at Parker's Lighthouse, and the fun myself and Andrew Gilmour (Apps-UX) had at our end of the table talking about just about everything except Fusion Apps with Ronald Van Luttikhuizen and Ben Prusinski (who now understands the difference between Cork and Dublin people. I hope). Thanks to all the Apps-UXers who helped bring the FXA training to town, and to Debra and all the others that I am too jetlagged to mention right who were instrumental in making it happen for me. Here's to the next one. And the Walmart angle? That was me doing my Robert Scoble (ScO'bilizer?)-style guerilla smart phone research in Walmart in Long Beach, before the FXA event. It's all about stories for me. You can read more about it on the appslab blog (see the comments).

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Reading train stop display names from a resource bundle

- by Frank Nimphius

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} In Oracle JDeveloper 11g R1, you set the display name of a train stop of an ADF bounded task flow train model by using the Oracle JDeveloper Structure Window. To do so Double-click onto the bounded task flow configuration file (XML) located in the Application Navigator so the task flow diagram open In the task flow diagram, select the view activity node for which you want to define the display name. In the Structure Window., expand the view activity node and then the train-stop node therein Add the display name element by using the right-click context menu on the train-stop node, selecting Insert inside train-stop > Display Name Edit the Display Name value with the Property Inspector Following the steps outlined above, you can define static display names – like "PF1" for page fragment 1 shown in the image below - for train stops to show at runtime. In the following, I explain how you can change the static display string to a dynamic string that reads the display label from a resource bundle so train stop labels can be internationalized. There are different strategies available for managing message bundles within an Oracle JDeveloper project. In this blog entry, I decided to build and configure the default properties file as indicated by the projects properties. To learn about the suggested file name and location, open the JDeveloper project properties (use a right mouse click on the project node in the Application Navigator and choose Project Properties. Select the Resource Bundle node to see the suggested name and location for the default message bundle. Note that this is the resource bundle that Oracle JDeveloper would automatically create when you assign a text resource to an ADF Faces component in a page. For the train stop display name, we need to create the message bundle manually as there is no context menu help available in Oracle JDeveloper. For this, use a right mouse click on the JDeveloper project and choose New | General | File from the menu and in the opened dialog. Specify the message bundle file name as the name looked up before in the project properties Resource Bundle option. Also, ensure that the file is saved in a directory structure that matches the package structure shown in the Resource Bundle dialog. For example, you would save the properties file in the View Project's src > adf > sample directory if the package structure was "adf.sample" (adf.sample.ViewControllerBundle). Edit the properties file and define key – values pairs for the train stop component. In the sample, such key value pairs are TrainStop1=Train Stop 1 TrainStop2=Train Stop 2 TrainStop3=Train Stop 3 Next, double click the faces-config.xml file and switch the opened editor to the Overview tab. Select the Application category and press the green plus icon next to the Resource Bundle section. Define the resource bundle Base Name as the package and properties file name, for example adf.sample.ViewControllerBundle Finally, define a variable name for the message bundle so the bundle can be accessed from Expression Language. For this blog example, the name is chosen as "messageBundle". <resource-bundle> <base-name>adf.sample.ViewControllerBundle</base-name> <var>messageBundle</var> </resource-bundle> Next, select the display-name element in the train stop node (similar to when creating the display name) and use the Property Inspector to change the static display string to an EL expression referencing the message bundle. For example: #{messageBundle.TrainStop1} At runtime, the train stops now show display names read from a message bundle (the properties file).

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Scripting Part 1

- by rbishop

Dynamic Scripting is a large topic, so let me get a couple of things out of the way first. If you aren't familiar with JavaScript, I can suggest CodeAcademy's JavaScript series. There are also many other websites and books that cover JavaScript from every possible angle.The second thing we need to deal with is JavaScript as a programming language versus a JavaScript environment running in a web browser. Many books, tutorials, and websites completely blur these two together but they are in fact completely separate. What does this really mean in relation to DRM? Since DRM isn't a web browser, there are no document, window, history, screen, or location objects. There are no events like mousedown or click. Trying to call alert('hello!') in DRM will just cause an error. Those concepts are all related to an HTML document (web page) and are part of the Browser Object Model or Document Object Model. DRM has its own object model that exposes DRM-related objects. In practice, feel free to use those sorts of tutorials or practice within your browser; Many of the concepts are directly translatable to writing scripts in DRM. Just don't try to call document.getElementById in your property definition!I think learning by example tends to work the best, so let's try getting a list of all the unique property values for a given node and its children. var uniqueValues = {}; var childEnumerator = node.GetChildEnumerator(); while(childEnumerator.MoveNext()) { var propValue = childEnumerator.GetCurrent().PropValue("Custom.testpropstr1"); print(propValue); if(propValue != null && propValue != '' && !uniqueValues[propValue]) uniqueValues[propValue] = true; } var result = ''; for(var value in uniqueValues){ result += "Found value " + value + ","; } return result; Now lets break this down piece by piece. var uniqueValues = {}; This declares a variable and initializes it as a new empty Object. You could also have written var uniqueValues = new Object(); Why use an object here? JavaScript objects can also function as a list of keys and we'll use that later to store each property value as a key on the object. var childEnumerator = node.GetChildEnumerator(); while(childEnumerator.MoveNext()) { This gets an enumerator for the node's children. The enumerator allows us to loop through the children one by one. If we wanted to get a filtered list of children, we would instead use ChildrenWith(). When we reach the end of the child list, the enumerator will return false for MoveNext() and that will stop the loop. var propValue = childEnumerator.GetCurrent().PropValue("Custom.testpropstr1"); print(propValue); if(propValue != null && propValue != '' && !uniqueValues[propValue]) uniqueValues[propValue] = true; } This gets the node the enumerator is currently pointing at, then calls PropValue() on it to get the value of a property. We then make sure the prop value isn't null or the empty string, then we make sure the value doesn't already exist as a key. Assuming it doesn't we add it as a key with a value (true in this case because it makes checking for an existing value faster when the value exists). A quick word on the print() function. When viewing the prop grid, running an export, or performing normal DRM operations it does nothing. If you have a lot of print() calls with complicated arguments it can slow your script down slightly, but otherwise has no effect. But when using the script editor, all the output of print() will be shown in the Warnings area. This gives you an extremely useful debugging tool to see what exactly a script is doing. var result = ''; for(var value in uniqueValues){ result += "Found value " + value + ","; } return result; Now we build a string by looping through all the keys in uniqueValues and adding that value to our string. The last step is to simply return the result. Hopefully this small example demonstrates some of the core Dynamic Scripting concepts. Next time, we can try checking for node references in other hierarchies to see if they are using duplicate property values.

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How to handle updated configuration when it's already been cloned for editing

- by alexrussell

Really sorry about the title that probably doesn't make much sense. Hopefully I can explain myself better here as it's something that's kinda bugged me for ages, and is now becoming a pressing concern as I write a bit of software with configuration. Most software comes with default configuration options stored in the app itself, and then there's a configuration file (let's say) that a user can edit. Once created/edited for the first time, subsequent updates to the application can not (easily) modify this configuration file for fear of clobbering the user's own changes to the default configuration. So my question is, if my application adds a new configurable parameter, what's the best way to aid discoverability of the setting and allow the user (developer) to override it as nicely as possible given the following constraints: I actually don't have a canonical default config in the application per se, it's more of a 'cascading filesystem'-like affair - the config template is stored in default/config.json and when the user wishes to edit the configuration, it's copied to user/config.json. If a user config is found it is used - there is no automatic overriding of a subset of keys, the whole new file is used and that's that. If there's no user config the default config is used. When a user wishes to edit the config they run a command to 'generate' it for them (which simply copies the config.json file from the default to the user directory). There is no UI for the configuration options as it's not appropriate to the userbase (think of my software as a library or something, the users are developers, the config is done in the user/config.json file). Due to my software being library-like there's no simple way to, on updating of the software, run some tasks automatically (so any ideas of look at the current config, compare to template config, add ing missing keys) aren't appropriate. The only solution I can think of right now is to say "there's a new config setting X" in release notes, but this doesn't seem ideal to me. If you want any more information let me know. The above specifics are not actually 100% true to my situation, but they represent the problem equally well with lower complexity. If you do want specifics, however, I can explain the exact setup. Further clarification of the type of configuration I mean: think of the Atom code editor. There appears to be a default 'template' config file somewhere, but as soon as a configuration option is edited ~/.atom/config.cson is generated and the setting goes in there. From now on is Atom is updated and gets a new configuration key, this file cannot be overwritten by Atom without a lot of effort to ensure that the addition/modification of the key does not clobber. In Atom's case, because there is a GUI for editing settings, they can get away with just adding the UI for the new setting into the UI to aid 'discoverability' of the new setting. I don't have that luxury. Clarification of my constraints and what I'm actually looking for: The software I'm writing is actually a package for a larger system. This larger system is what provides the configuration, and the way it works is kinda fixed - I just do a config('some.key') kinda call and it knows to look to see if the user has a config clone and if so use it, otherwise use the default config which is part of my package. Now, while I could make my application edit the user's configuration files (there is a convention about where they're stored), it's generally not done, so I'd like to live with the constraints of the system I'm using if possible. And it's not just about discoverability either, one large concern is that the addition of a configuration key won't actually work as soon as the user has their own copy of the original template. Adding the key to the template won't make a difference as that file is never read. As such, I think this is actually quite a big flaw in the design of the configuration cascading system and thus needs to be taken up with my upstream. So, thinking about it, based on my constraints, I don't think there's going to be a good solution save for either editing the user's configuration or using a new config file every time there are updates to the default configuration. Even the release notes idea from above isn't doable as, if the user does not follow the advice, suddenly I have a config key with no value (user-defined or default). So the new question is this: what is the general way to solve the problem of having a default configuration in template config files and allowing a user to make user-specific version of these in order to override the defaults? A per-key cascade (rather than per-file cascade) where the user only specifies their overrides? In this case, what happens if a configuration value is an array - do we replace or append to the default (or, more realistically, how does the user specify whether they wish to replace or append to)? It seems like configuration is kinda hard, so how is it solved in the wild?

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Can not print after upgrading from 12.x to 14.04

- by user318889

After upgrading from V12.04 to V14.04 I am not able to print. I am using an HP LaserJet 400 M451dn. The printer troubleshooter told me that there is no solution to the problem. This is the output of the advanced diagnositc output. (Due to limited space I cut the output!) Can anybody tell me what is going wrong. I am using the printer via USB ? Page 1 (Scheduler not running?): {'cups_connection_failure': False} Page 2 (Is local server publishing?): {'local_server_exporting_printers': False} Page 3 (Choose printer): {'cups_dest': , 'cups_instance': None, 'cups_queue': u'HP-LaserJet-400-color-M451dn', 'cups_queue_listed': True} Page 4 (Check printer sanity): {'cups_device_uri_scheme': u'hp', 'cups_printer_dict': {'device-uri': u'hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670', 'printer-info': u'Hewlett-Packard HP LaserJet 400 color M451dn', 'printer-is-shared': True, 'printer-location': u'Pinatubo', 'printer-make-and-model': u'HP LJ 300-400 color M351-M451 Postscript (recommended)', 'printer-state': 4, 'printer-state-message': u'', 'printer-state-reasons': [u'none'], 'printer-type': 8556636, 'printer-uri-supported': u'ipp://localhost:631/printers/HP-LaserJet-400-color-M451dn'}, 'cups_printer_remote': False, 'hplip_output': (['', '\x1b[01mHP Linux Imaging and Printing System (ver. 3.14.6)\x1b[0m', '\x1b[01mDevice Information Utility ver. 5.2\x1b[0m', '', 'Copyright (c) 2001-13 Hewlett-Packard Development Company, LP', 'This software comes with ABSOLUTELY NO WARRANTY.', 'This is free software, and you are welcome to distribute it', 'under certain conditions. See COPYING file for more details.', '', '', '\x1b[01mhp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670\x1b[0m', '', '\x1b[01mDevice Parameters (dynamic data):\x1b[0m', '\x1b[01m Parameter Value(s) \x1b[0m', ' ---------------------------- ----------------------------------------------------------', ' back-end hp ', " cups-printers ['HP-LaserJet-400-color-M451dn'] ", ' cups-uri hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670 ', ' dev-file ', ' device-state -1 ', ' device-uri hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670 ', ' deviceid ', ' error-state 101 ', ' host ', ' is-hp True ', ' panel 0 ', ' panel-line1 ', ' panel-line2 ', ' port 1 ', ' serial CNFF308670 ', ' status-code 5002 ', ' status-desc ', '\x1b[01m', 'Model Parameters (static data):\x1b[0m', '\x1b[01m Parameter Value(s) \x1b[0m', ' ---------------------------- ----------------------------------------------------------', ' align-type 0 ', ' clean-type 0 ', ' color-cal-type 0 ', ' copy-type 0 ', ' embedded-server-type 0 ', ' fax-type 0 ', ' fw-download False ', ' icon hp_color_laserjet_cp2025.png ', ' io-mfp-mode 1 ', ' io-mode 1 ', ' io-support 6 ', ' job-storage 0 ', ' linefeed-cal-type 0 ', ' model HP_LaserJet_400_color_M451dn ', ' model-ui HP LaserJet 400 Color m451dn ', ' model1 HP LaserJet 400 Color M451dn ', ' monitor-type 0 ', ' panel-check-type 0 ', ' pcard-type 0 ', ' plugin 0 ', ' plugin-reason 0 ', ' power-settings 0 ', ' ppd-name lj_300_400_color_m351_m451 ', ' pq-diag-type 0 ', ' r-type 0 ', ' r0-agent1-kind 4 ', ' r0-agent1-sku CE410A/CE410X ', ' r0-agent1-type 1 ', ' r0-agent2-kind 4 ', ' r0-agent2-sku CE411A ', ' r0-agent2-type 4 ', ' r0-agent3-kind 4 ', ' r0-agent3-sku CE413A ', ' r0-agent3-type 5 ', ' r0-agent4-kind 4 ', ' r0-agent4-sku CE412A ', ' r0-agent4-type 6 ', ' scan-src 0 ', ' scan-type 0 ', ' status-battery-check 0 ', ' status-dynamic-counters 0 ', ' status-type 3 ', ' support-released True ', ' support-subtype 2202411 ', ' support-type 2 ', ' support-ver 3.12.2 ', " tech-class ['Postscript'] ", " tech-subclass ['Normal'] ", ' tech-type 4 ', ' usb-pid 3882 ', ' usb-vid 1008 ', ' wifi-config 0 ', '\x1b[01m', 'Status History (most recent first):\x1b[0m', '\x1b[01m Date/Time Code Status Description User Job ID \x1b[0m', ' -------------------- ----- ---------------------------------------- -------- --------', ' 08/21/14 00:07:25 5012 Device communication error richard 0 ', ' 08/20/14 13:42:44 500 Started a print job richard 4214 ', '', '', 'Done.', ''], ['\x1b[35;01mwarning: No display found.\x1b[0m', '\x1b[31;01merror: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.\x1b[0m', '\x1b[31;01merror: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670\x1b[0m', '\x1b[31;01merror: Error opening device (Device not found).\x1b[0m', ''], 0), 'is_cups_class': False, 'local_cups_queue_attributes': {'charset-configured': u'utf-8', 'charset-supported': [u'us-ascii', u'utf-8'], 'color-supported': True, 'compression-supported': [u'none', u'gzip'], 'copies-default': 1, 'copies-supported': (1, 9999), 'cups-version': u'1.7.2', 'device-uri': u'hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670', 'document-format-default': u'application/octet-stream', 'document-format-supported': [u'application/octet-stream', u'application/pdf', u'application/postscript', u'application/vnd.adobe-reader-postscript', u'application/vnd.cups-command', u'application/vnd.cups-pdf', u'application/vnd.cups-pdf-banner', u'application/vnd.cups-postscript', u'application/vnd.cups-raw', u'application/vnd.samsung-ps', u'application/x-cshell', u'application/x-csource', u'application/x-perl', u'application/x-shell', u'image/gif', u'image/jpeg', u'image/png', u'image/tiff', u'image/urf', u'image/x-bitmap', u'image/x-photocd', u'image/x-portable-anymap', u'image/x-portable-bitmap', u'image/x-portable-graymap', u'image/x-portable-pixmap', u'image/x-sgi-rgb', u'image/x-sun-raster', u'image/x-xbitmap', u'image/x-xpixmap', u'image/x-xwindowdump', u'text/css', u'text/html', u'text/plain'], 'finishings-default': 3, 'finishings-supported': [3], 'generated-natural-language-supported': [u'en-us'], 'ipp-versions-supported': [u'1.0', u'1.1', u'2.0', u'2.1'], 'ippget-event-life': 15, 'job-creation-attributes-supported': [u'copies', u'finishings', u'ipp-attribute-fidelity', u'job-hold-until', u'job-name', u'job-priority', u'job-sheets', u'media', u'media-col', u'multiple-document-handling', u'number-up', u'output-bin', u'orientation-requested', u'page-ranges', u'print-color-mode', u'print-quality', u'printer-resolution', u'sides'], 'job-hold-until-default': u'no-hold', 'job-hold-until-supported': [u'no-hold', u'indefinite', u'day-time', u'evening', u'night', u'second-shift', u'third-shift', u'weekend'], 'job-ids-supported': True, 'job-k-limit': 0, 'job-k-octets-supported': (0, 470914416), 'job-page-limit': 0, 'job-priority-default': 50, 'job-priority-supported': [100], 'job-quota-period': 0, 'job-settable-attributes-supported': [u'copies', u'finishings', u'job-hold-until', u'job-name', u'job-priority', u'media', u'media-col', u'multiple-document-handling', u'number-up', u'output-bin', u'orientation-requested', u'page-ranges', u'print-color-mode', u'print-quality', u'printer-resolution', u'sides'], 'job-sheets-default': (u'none', u'none'), 'job-sheets-supported': [u'none', u'classified', u'confidential', u'form', u'secret', u'standard', u'topsecret', u'unclassified'], 'jpeg-k-octets-supported': (0, 470914416), 'jpeg-x-dimension-supported': (0, 65535), 'jpeg-y-dimension-supported': (1, 65535), 'marker-change-time': 0, 'media-bottom-margin-supported': [423], 'media-col-default': u'(unknown IPP value tag 0x34)', 'media-col-supported': [u'media-bottom-margin', u'media-left-margin', u'media-right-margin', u'media-size', u'media-source', u'media-top-margin', u'media-type'], 'media-default': u'iso_a4_210x297mm', 'media-left-margin-supported': [423], 'media-right-margin-supported': [423],

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Gamification at OOW

- by erikanollwebb

Last week was Oracle OpenWorld, and for those of you not in tech or downtown San Francisco, that might not mean a whole lot. However, if you are familiar with it, Oracle OpenWorld is our premier customer event. This year, more than 50,000 people attended. It's not a good week to visit San Francisco on vacation because Oracle customers take over all the hotels in town! It was crazy, but a lot of fun and it's a great opportunity for the Apps UX group to do customer research with a range of customers. This year, more than 100+ customers and partners took the time to team up with our UX experts and provide feedback on new designs and ideas. Over three days, UX teams conducted 8 one-on-one user feedback sessions, 4 focus groups and 7 surveys. In addition, we conducted a voice capture activity and were able to collect close to 70 speech samples at the lab and DEMOgrounds. This was a great opportunity for us to do some testing on some specific gamification concepts with a set of business analysts. We pulled in 8 folks for a focus group on gamification concepts and whether they thought those would work for their teams. To get ready for this, my designer extraordinaire, Andrea Cantú, flew into town and we spent almost a week locked in a room together brainstorming design ideas. We killed a few trees trying to get all of our concepts and other examples together in the process, but in the end, we put together a whole series of examples of how you might gamify an Oracle app (in this case, CRM). Andrea is a genius for this kind of thing and the comps she created looked great. Here's a picture of her hard at work! We also had the good fortune to have my boss, Laurie Pattison and my usability contractor, Shobana Subramanian there to note take and observe as well. Here's a few shots of us, hard at work preparing for the day (or checking out something on Laurie's iPhone...) To start things off, we gave an overview of gamification and I talked about what it's used for. Then we gave the participants a scenario about our sales person and what we were trying to get her to do. It was a great opportunity to highlight what our business goals might be and why we might want to add game mechanics. It was also a good way to get them thinking about how that might work for them in their environments and workplaces. There were some surprises for the day. We asked how many of them were already familiar with the concept of gamification--only two people had heard of it and only one was using game mechanics in his work. That's in contrast to a survey we just ran internally with folks in a dev org where almost 50% of about 450 respondents had heard of gamification. As we discussed the ways game mechanics could be used, it became clear that many of the folks had seen some game mechanics in action but didn't know that's what they were. We also noticed that the folks in this group felt that if they were trying to sell the concept in their orgs, they wouldn't call it gamification. That's not a huge surprise to me--they said what we've heard in the past, that gamification does not seem like a serious term for enterprise software. They said they'd sell it with the goals--as a means to increase behaviors by rewarding users for activities. It's a funny problem. The word puts some folks off, but at the same time, I haven't seen another one word description that quite captures the range of things that "gamification" can cover. My guess is that the more mainstream the term becomes, the more desensitized we'll become to the idea the it's trivializing enterprise software in some way. Still, it was interesting to note that this group still felt that they would not take this concept to their bosses or teams and call it "gamification". They focused on the goals, and how we could incentivize desired behaviors with game mechanics. As I have already stated in other posts, I feel like my org is more receptive to discussing how this is just a more transparent type of usability and user experience methods than talking about gamification. That's the argument they said they would use. All in all, it was a good session. I love getting to talk to customers, present ideas and concepts, and get their feedback and input. It's the type of thing that really helps drive our designs and keeps us grounded in what our customers need/want. We're already planning where to get more feedback opportunities in the coming months.

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ROracle support for TimesTen In-Memory Database

- by Sam Drake

Today's guest post comes from Jason Feldhaus, a Consulting Member of Technical Staff in the TimesTen Database organization at Oracle. He shares with us a sample session using ROracle with the TimesTen In-Memory database. Beginning in version 1.1-4, ROracle includes support for the Oracle Times Ten In-Memory Database, version 11.2.2. TimesTen is a relational database providing very fast and high throughput through its memory-centric architecture. TimesTen is designed for low latency, high-volume data, and event and transaction management. A TimesTen database resides entirely in memory, so no disk I/O is required for transactions and query operations. TimesTen is used in applications requiring very fast and predictable response time, such as real-time financial services trading applications and large web applications. TimesTen can be used as the database of record or as a relational cache database to Oracle Database. ROracle provides an interface between R and the database, providing the rich functionality of the R statistical programming environment using the SQL query language. ROracle uses the OCI libraries to handle database connections, providing much better performance than standard ODBC.The latest ROracle enhancements include: Support for Oracle TimesTen In-Memory Database Support for Date-Time using R's POSIXct/POSIXlt data types RAW, BLOB and BFILE data type support Option to specify number of rows per fetch operation Option to prefetch LOB data Break support using Ctrl-C Statement caching support Times Ten 11.2.2 contains enhanced support for analytics workloads and complex queries: Analytic functions: AVG, SUM, COUNT, MAX, MIN, DENSE_RANK, RANK, ROW_NUMBER, FIRST_VALUE and LAST_VALUE Analytic clauses: OVER PARTITION BY and OVER ORDER BY Multidimensional grouping operators: Grouping clauses: GROUP BY CUBE, GROUP BY ROLLUP, GROUP BY GROUPING SETS Grouping functions: GROUP, GROUPING_ID, GROUP_ID WITH clause, which allows repeated references to a named subquery block Aggregate expressions over DISTINCT expressions General expressions that return a character string in the source or a pattern within the LIKE predicate Ability to order nulls first or last in a sort result (NULLS FIRST or NULLS LAST in the ORDER BY clause) Note: Some functionality is only available with Oracle Exalytics, refer to the TimesTen product licensing document for details. Connecting to TimesTen is easy with ROracle. Simply install and load the ROracle package and load the driver. > install.packages("ROracle") > library(ROracle) Loading required package: DBI > drv <- dbDriver("Oracle") Once the ROracle package is installed, create a database connection object and connect to a TimesTen direct driver DSN as the OS user. > conn <- dbConnect(drv, username ="", password="", dbname = "localhost/SampleDb_1122:timesten_direct") You have the option to report the server type - Oracle or TimesTen? > print (paste ("Server type =", dbGetInfo (conn)$serverType)) [1] "Server type = TimesTen IMDB" To create tables in the database using R data frame objects, use the function dbWriteTable. In the following example we write the built-in iris data frame to TimesTen. The iris data set is a small example data set containing 150 rows and 5 columns. We include it here not to highlight performance, but so users can easily run this example in their R session. > dbWriteTable (conn, "IRIS", iris, overwrite=TRUE, ora.number=FALSE) [1] TRUE Verify that the newly created IRIS table is available in the database. To list the available tables and table columns in the database, use dbListTables and dbListFields, respectively. > dbListTables (conn) [1] "IRIS" > dbListFields (conn, "IRIS") [1] "SEPAL.LENGTH" "SEPAL.WIDTH" "PETAL.LENGTH" "PETAL.WIDTH" "SPECIES" To retrieve a summary of the data from the database we need to save the results to a local object. The following call saves the results of the query as a local R object, iris.summary. The ROracle function dbGetQuery is used to execute an arbitrary SQL statement against the database. When connected to TimesTen, the SQL statement is processed completely within main memory for the fastest response time. > iris.summary <- dbGetQuery(conn, 'SELECT SPECIES, AVG ("SEPAL.LENGTH") AS AVG_SLENGTH, AVG ("SEPAL.WIDTH") AS AVG_SWIDTH, AVG ("PETAL.LENGTH") AS AVG_PLENGTH, AVG ("PETAL.WIDTH") AS AVG_PWIDTH FROM IRIS GROUP BY ROLLUP (SPECIES)') > iris.summary SPECIES AVG_SLENGTH AVG_SWIDTH AVG_PLENGTH AVG_PWIDTH 1 setosa 5.006000 3.428000 1.462 0.246000 2 versicolor 5.936000 2.770000 4.260 1.326000 3 virginica 6.588000 2.974000 5.552 2.026000 4 <NA> 5.843333 3.057333 3.758 1.199333 Finally, disconnect from the TimesTen Database. > dbCommit (conn) [1] TRUE > dbDisconnect (conn) [1] TRUE We encourage you download Oracle software for evaluation from the Oracle Technology Network. See these links for our software: Times Ten In-Memory Database, ROracle. As always, we welcome comments and questions on the TimesTen and Oracle R technical forums.

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Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution

- by Kellsey Ruppel

Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution CUSTOMER AND PARTNER INFORMATION Customer Name – Siemens AG, Sector Healthcare Customer Revenue – 73,515 Billion Euro (2011, Siemens AG total) Customer Quote – “The realization of our complex requirements within a very short amount of time was enabled through the competent implementation partner Sapient, who fully used the very broad scope of standard functionality provided in the Oracle WebCenter Portal, and the management of customer services, who continuously supported the project setup. ” – Joerg Modlmayr, Project Manager, Healthcare Customer Service Portal, Siemens AG The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. To ensure greater transparency, increased efficiency, higher user acceptance, and additional services, Siemens AG, Sector Healthcare, replaced several existing legacy portal solutions that could not meet the company’s future needs with Oracle WebCenter Portal. Various existing portal solutions that cannot meet future demands will be successively replaced by the new central service portal, which will also allow for the efficient and intuitive implementation of new service concepts. With Oracle, doctors and hospitals using Siemens medical solutions now have access to a central information portal that provides important information and services at just the push of a button. Customer Name – Siemens AG, Sector Healthcare Customer URL – www.siemens.com Customer Headquarters – Erlangen, Germany Industry – Industrial Manufacturing Employees – 360,000 Challenges – Replace disparate medical service portals to meet future demands and eliminate an unnecessarily high level of administrative work caused by heterogeneous installations Ensure portals meet current user demands to improve user-acceptance rates and increase number of total users Enable changes and expansion through standard functionality to eliminate the need for reliance on IT and reduce administrative efforts and associated high costs Ensure efficient and intuitive implementation of new service concepts for all devices and systems Ensure hospitals and clinics to transparently monitor and measure services rendered for the various medical devices and systems Increase electronic interaction and expand services to achieve a higher level of customer loyalty Solution – Deployed Oracle WebCenter Portal to ensure greater transparency, and as a result, a higher level of customer loyalty Provided a centralized platform for doctors and hospitals using Siemens’ medical technology solutions that provides important information and services at the push of a button Reduced significantly the administrative workload by centralizing the solution in the new customer service portal Secured positive feedback from customers involved in the pilot program developed by design experts from Oracle partner Sapient. The interfaces were created with customer needs in mind. The first survey taken shortly after implementation came back with 2.4 points on a scale of 0-3 in the category “customer service portal intuitiveness level” Met all requirements including alignment with the Siemens Style Guide without extensive programming Implemented additional services via the portal such as benchmarking options to ensure the optimal use of the Customer Device Park Provided option for documentation of all services rendered in conjunction with the medical technology systems to ensure that the value of the services are transparent for the decision makers in the hospitals Saved and stored all machine data from approximately 100,000 remote systems in the central service and information platform Provided the option to register errors online and follow the call status in real-time on the portal Made available at the push of a button all information on the medical technology devices used in hospitals or clinics—from security checks and maintenance activities to current device statuses Provided PDF format Service Performance Reports that summarize information from periods of time ranging from previous weeks up to one year, meeting medical product law requirements Why Oracle – Siemens AG favored Oracle for many reasons, however, the company ultimately decided to go with Oracle due to the enormous range of functionality the solutions offered for the healthcare sector.“We are not programmers; we are service providers in the medical technology segment and focus on the contents of the portal. All the functionality necessary for internet-based customer interaction is already standard in Oracle WebCenter Portal, which is a huge plus for us. Having Oracle as our technology partner ensures that the product will continually evolve, providing a strong technology platform for our customer service portal well into the future,” said Joerg Modlmayr project manager, Healthcare Customer Service Portal, Siemens AG. Partner Involvement – Siemens AG selected Oracle Partner Sapient because the company offered a service portfolio that perfectly met Siemens’ requirements and had a wealth of experience implementing Oracle WebCenter Portal. Additionally, Sapient had designers with a very high level of expertise in usability—an aspect that Siemens considered to be of vast importance for the project. “The Sapient team completely met all our expectations. Our tightly timed project was completed on schedule, and the positive feedback from our users proves that we set the right measures in terms of usability—all thanks to the folks at Sapient,” Modlmayr said. Partner Name – Sapient GmbH Deutschland Partner URL – www.sapient.com

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Phones, Nokia, Microsoft and More

- by Bill Evjen

The phone revolution that is under way at the moment is insanely interesting and continuously full of buzz about directions, failures, and promises. The movement started with Apple completely reinventing what a smart phone was all about and now we have the followers. Though – don’t dismiss the followers, they are usually the ones that come out with the leap frog products when most of the world is thinking about jumping on. Remember the often used analogy – the USA invented the TV – but it was Japan that took it to the next level and now all TVs are from somewhere else other than the USA. Really there are two camps for the phones – the Cool Kids and other kids that no one wants to hang out with anymore. When it comes to cool – for some reason, the phone is an important part of that factor. Everyone wants to show their phone and its configuration (apps installed, etc) to their friends as a sign of (1) “I have money” and (2) I have smarts/tastes/style/etc when it comes to my applications that are on my phone. For those that don’t know – the Cool Kids include: Apple – this is quite obvious as everything Apple produces is in the cool camp. Just having an Apple product on your person means you can dance. Google – this is one of the more interesting releases as they have created something called Android (which in it’s own right is a major brand in itself). Microsoft – you might be saying “Really, Microsoft is cool?”. I would argue that they are indeed cool as it is now associated with XBOX 360, Kinect, and Windows 7. Gone are the days of Bob and that silly paperclip. Well – that’s it. There is nobody else I would stick in that camp. The other kids that weren’t picked for that dodgeball team include: Nokia Motorola Palm Blackberry and many many more The sad part of all this is that no matter what this second camp does now, it won’t be able to get out of this bucket easily. They will always be associated as yesterday’s technology and that association will drive the sales of the phone purchasers of the world. For those in that group, the only possible way out is to get invited to the cool club by one of the cool club members in the hope that their coolness somehow rubs off. To me, this is the move that Nokia is making. They are at this point where they have realized that they don’t have the full scope of the required end to end solution to make this all work. They have the plants to build the phones and the reach of the retailers that sell what they have. What they are missing is the proper operating system for the new world of multi-touch form factor phones. Even the companies that come up with some sort of new operating system for this type of new device, they are still associated with the yesterday and lack the developer community behind them to be the real wave of adoption that this market needs. Think about that – this is a major different between Nokia/Blackberry when you compare it to the likes of Apple, Google, and Microsoft. These three powerhouses having a very large and strong development community that will eagerly take on new initiatives using the skillsets that they have already cultivated over the years of already working with the company. This then results in a plethora of applications that are then placed on an app store of some kind. The developer gets a cut and then Apple/Google/Microsoft then get their cut. It is definitely a win-win. None of the other phone companies and wannabies can provide the same results. What Microsoft was missing was the major phone manufactures coming on board to create and push forward with the phones that are required to start the wave. This is where Nokia can come in and help Microsoft. They have the ability to promote the Windows Phone operating system on a new wave of phones. This does mean that Nokia will sell phones, but they lose out on the application store that they might have been thinking about making some money on as well as controlling the end to end solution. What is interesting is in questioning to oneself if Microsoft will purchase Nokia. It really depends upon how they want to compete and with whom Microsoft views as the major competitor. For instance, they can purchase Nokia and have their own hardware company and distribution network for phones – thereby taking on a model that is quite similar to Apple. On the other hand, they could just leave it up to the phone hardware companies such as Nokia and others to build and promote phones in a model that is similar to Google. Both ways have pluses and minuses. If they own the phone manufacturer, they really can put some thought into the design and technical specifications of the phone that is really designed to exactly how they want it. Microsoft has shown that they have this ability – especially with the XBOX initiative they have done over the years. Think about how good and powerful they have moved forward with XBOX – and I am not talking about just copying what others are doing, but coming up with leapfrog products that are steps ahead of everyone else. Though, if they didn’t do it themselves, they could then leave it up to the phone manufacturers to drive each other to build better and better phones that run the Microsoft OS – competition drives better products. We have seen this with the Android line of phones that are out there on the market. I have read a lot about Nokia investors really upset about the new Microsoft relationship – but really, this is a great thing. I for one am a fan of this relationship (I am also a Nokia stock holder btw). This will mean better days for Nokia.

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Pace Layering Comes Alive

- by Tanu Sood

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Rick Beers is Senior Director of Product Management for Oracle Fusion Middleware. Prior to joining Oracle, Rick held a variety of executive operational positions at Corning, Inc. and Bausch & Lomb. With a professional background that includes senior management positions in manufacturing, supply chain and information technology, Rick brings a unique set of experiences to cover the impact that technology can have on business models, processes and organizations. Rick hosts the IT Leaders Editorial on a monthly basis. By now, readers of this column are quite familiar with Oracle AppAdvantage, a unified framework of middleware technologies, infrastructure and applications utilizing a pace layered approach to enterprise systems platforms. 1. Standardize and Consolidate core Enterprise Applications by removing invasive customizations, costly workarounds and the complexity that multiple instances creates. 2. Move business specific processes and applications to the Differentiate Layer, thus creating greater business agility with process extensions and best of breed applications managed by cross- application process orchestration. 3. The Innovate Layer contains all the business capabilities required for engagement, collaboration and intuitive decision making. This is the layer where innovation will occur, as people engage one another in a secure yet open and informed way. 4. Simplify IT by minimizing complexity, improving performance and lowering cost with secure, reliable and managed systems across the entire Enterprise. But what hasn’t been discussed is the pace layered architecture that Oracle AppAdvantage adopts. What is it, what are its origins and why is it relevant to enterprise scale applications and technologies? It’s actually a fascinating tale that spans the past 20 years and a basic understanding of it provides a wonderful context to what is evolving as the future of enterprise systems platforms. It all begins in 1994 with a book by noted architect Stewart Brand, of ’Whole Earth Catalog’ fame. In his 1994 book How Buildings Learn, Brand popularized the term ‘Shearing Layers’, arguing that any building is actually a hierarchy of pieces, each of which inherently changes at different rates. In 1997 he produced a 6 part BBC Series adapted from the book, in which Part 6 focuses on Shearing Layers. In this segment Brand begins to introduce the concept of ‘pace’. Brand further refined this idea in his subsequent book, The Clock of the Long Now, which began to link the concept of Shearing Layers to computing and introduced the term ‘pace layering’, where he proposes that: “An imperative emerges: an adaptive [system] has to allow slippage between the differently-paced systems … otherwise the slow systems block the flow of the quick ones and the quick ones tear up the slow ones with their constant change. Embedding the systems together may look efficient at first but over time it is the opposite and destructive as well.” In 2000, IBM architects Ian Simmonds and David Ing published a paper entitled A Shearing Layers Approach to Information Systems Development, which applied the concept of Shearing Layers to systems design and development. It argued that at the time systems were still too rigid; that they constrained organizations by their inability to adapt to changes. The findings in the Conclusions section are particularly striking: “Our starting motivation was that enterprises need to become more adaptive, and that an aspect of doing that is having adaptable computer systems. The challenge is then to optimize information systems development for change (high maintenance) rather than stability (low maintenance). Our response is to make it explicit within software engineering the notion of shearing layers, and explore it as the principle that systems should be built to be adaptable in response to the qualitatively different rates of change to which they will be subjected. This allows us to separate functions that should legitimately change relatively slowly and at significant cost from that which should be changeable often, quickly and cheaply.” The problem at the time of course was that this vision of adaptable systems was simply not possible within the confines of 1st generation ERP, which were conceived, designed and developed for standardization and compliance. It wasn’t until the maturity of open, standards based integration, and the middleware innovation that followed, that pace layering became an achievable goal. And Oracle is leading the way. Oracle’s AppAdvantage framework makes pace layering come alive by taking a strategic vision 20 years in the making and transforming it to a reality. It allows enterprises to retain and even optimize their existing ERP systems, while wrapping around those ERP systems three layers of capabilities that inherently adapt as needed, at a pace that’s optimal for the enterprise.

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OpenGL problem with FBO integer texture and color attachment

- by Grieverheart

In my simple renderer, I have 2 FBOs one that contains diffuse, normals, instance ID and depth in that order and one that I use store the ssao result. The textures I use for the first FBO are RGB8, RGBA16F, R32I and GL_DEPTH_COMPONENT32F for the depth. For the second FBO I use an R16F texture. My rendering process is to first render to everything I mentioned in the first FBO, then bind depth and normals textures for reading for the ssao pass and write to the second FBO. After that I bind the second FBO's texture for reading in my blur shader and bind the first FBO for writing. What I intend to do is to write the blurred ssao value to the alpha component of the Normals texture. Here are where the problems start. First of all, I use shading language 3.3, which my graphics card does support. I manage ouputs in my shaders using layout(location = #). Now, the normals texture should be bound to color attachment 1, but when I use 1, it seems to write to my diffuse texture which should be in color attachment 0. When I instead use layout(location = 0), it gets correctly written to my normals texture. Besides this, my instance ID texture also gets resets after running the blur shader which is weird because if I use a float texture and write to it instanceID / nInstances, the texture doesn't get reset after the blur shader has ran. Here is how I prepare my first FBO: bool CGBuffer::Init(unsigned int WindowWidth, unsigned int WindowHeight){ //Create FBO glGenFramebuffers(1, &m_fbo); glBindFramebuffer(GL_DRAW_FRAMEBUFFER, m_fbo); //Create gbuffer and Depth Buffer Textures glGenTextures(GBUFF_NUM_TEXTURES, &m_textures[0]); glGenTextures(1, &m_depthTexture); //prepare gbuffer for(unsigned int i = 0; i < GBUFF_NUM_TEXTURES; i++){ glBindTexture(GL_TEXTURE_2D, m_textures[i]); if(i == GBUFF_TEXTURE_TYPE_NORMAL) glTexImage2D(GL_TEXTURE_2D, 0, GL_RGBA16F, WindowWidth, WindowHeight, 0, GL_RGBA, GL_FLOAT, NULL); else if(i == GBUFF_TEXTURE_TYPE_DIFFUSE) glTexImage2D(GL_TEXTURE_2D, 0, GL_RGB8, WindowWidth, WindowHeight, 0, GL_RGB, GL_FLOAT, NULL); else if(i == GBUFF_TEXTURE_TYPE_ID) glTexImage2D(GL_TEXTURE_2D, 0, GL_R32I, WindowWidth, WindowHeight, 0, GL_RED_INTEGER, GL_INT, NULL); else{ std::cout << "Error in FBO initialization" << std::endl; return false; } glFramebufferTexture2D(GL_DRAW_FRAMEBUFFER, GL_COLOR_ATTACHMENT0 + i, GL_TEXTURE_2D, m_textures[i], 0); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MIN_FILTER, GL_NEAREST); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MAG_FILTER, GL_NEAREST); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_WRAP_S, GL_CLAMP); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_WRAP_T, GL_CLAMP); } //prepare depth buffer glBindTexture(GL_TEXTURE_2D, m_depthTexture); glTexImage2D(GL_TEXTURE_2D, 0, GL_DEPTH_COMPONENT32F, WindowWidth, WindowHeight, 0, GL_DEPTH_COMPONENT, GL_FLOAT, NULL); glFramebufferTexture2D(GL_DRAW_FRAMEBUFFER, GL_DEPTH_ATTACHMENT, GL_TEXTURE_2D, m_depthTexture, 0); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MIN_FILTER, GL_NEAREST); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MAG_FILTER, GL_NEAREST); glTexParameteri (GL_TEXTURE_2D, GL_TEXTURE_COMPARE_MODE, GL_NONE); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_WRAP_S, GL_CLAMP); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_WRAP_T, GL_CLAMP); GLenum DrawBuffers[] = {GL_COLOR_ATTACHMENT0, GL_COLOR_ATTACHMENT1, GL_COLOR_ATTACHMENT2}; glDrawBuffers(GBUFF_NUM_TEXTURES, DrawBuffers); GLenum Status = glCheckFramebufferStatus(GL_FRAMEBUFFER); if(Status != GL_FRAMEBUFFER_COMPLETE){ std::cout << "FB error, status 0x" << std::hex << Status << std::endl; return false; } //Restore default framebuffer glBindFramebuffer(GL_FRAMEBUFFER, 0); return true; } where I use an enum defined as, enum GBUFF_TEXTURE_TYPE{ GBUFF_TEXTURE_TYPE_DIFFUSE, GBUFF_TEXTURE_TYPE_NORMAL, GBUFF_TEXTURE_TYPE_ID, GBUFF_NUM_TEXTURES }; Am I missing some kind of restriction? Does the color attachment of the FBO's textures somehow gets reset i.e. I'm using a re-size function which re-sizes the textures of the FBO but should I perhaps call glFramebufferTexture2D again too? EDIT: Here is the shader in question: #version 330 core uniform sampler2D aoSampler; uniform vec2 TEXEL_SIZE; // x = 1/res x, y = 1/res y uniform bool use_blur; noperspective in vec2 TexCoord; layout(location = 0) out vec4 out_AO; void main(void){ if(use_blur){ float result = 0.0; for(int i = -1; i < 2; i++){ for(int j = -1; j < 2; j++){ vec2 offset = vec2(TEXEL_SIZE.x * i, TEXEL_SIZE.y * j); result += texture(aoSampler, TexCoord + offset).r; // -0.004 because the texture seems to be a bit displaced } } out_AO = vec4(vec3(0.0), result / 9); } else out_AO = vec4(vec3(0.0), texture(aoSampler, TexCoord).r); }

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