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  • 2012 Oracle Fusion Innovation Awards - Part 1

    - by Michelle Kimihira
    Author: Moazzam Chaudry This year we recognized 29 customers for their innovative use of Oracle Fusion Middleware and their significant results. The winners were selected across 8 product categories from 11 countries spanning diverse industries around the world. This is a two-part blog series. The 2012 Fusion Middleware Innovation Awards winners were announced at OOW on October 2nd by Hasan Rizvi (EVP Fusion Middleware and Java development), Amit Zavery (VP Product Management) and Ed Zou (VP Product Management) to an audience that included press, analysts and customers. Winners were selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The program is in its 6th year and this year, we are excited to have received over 250 submissions from customers around the globe. The winners were selected by a panel of internal and external judges; it was a difficult time selecting this year's most innovative projects. Judges scored each entry across multiple scoring categories. This year, winning use cases for Fusion Middleware include: Improve customer experience by monitoring real-time and simplifying user experience of tens of millions of customer Drive social enagement through social media channels in fields, including healthcare, harness big data by analyzing and improving visibility across 60M+customers and hundreds of terabytes of data Enable mobile adoption by delivering mobile news experience to 50% of the Australian population, embrace cloud computing by delivering hospitality services to 3000+ hotels and monitoring services to hospitals, and optimize criticial processes such as, remarketing cars through tens of thousands of dealers On Monday's blog, we will talk about the winners in each category and what customers had to say in the customer panel. Congratulations to the 2012 Oracle Fusion Innovation Award winners:  

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  • ??????Oracle Service Cloud??

    - by hamsun
    Adriana Garjoaba,Oracle,2014?5?16? 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Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ? ????3? ????: Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ???????????? Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ?????? ????????(SUN)??? v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);}w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ? ?16????????,??????????????,??????????? ?! ????????,????????????????/?????,???????????????? ??????????? ??????????????????“??????????”????????????:??????????,? ???????????????????????Answer ID 1925? ????????????,?????:??????????????????????????????????????? ???,???????????????????,??????????????????????,???? ????????????? ???????????????????????????????????,??????????????????? ????????????????????????????? ????,????????????,????????????????????????,???????????? ???,????????????????,???????????? ? ???????????: o ? ????? o ?????????,? ?????????????????????????“???” o ?UMS??????? o ? ? o ????????? ? ???: Sarah Anderson?RightNow? ???4??????,????????????????????? ?????????????,????Oracle RightNow? ?: o RightNow Customer Service Administration o RightNow Analytics o RightNow Customer Portal Designer and Contact Center Experience Designer Administration o RightNow Marketing and Feedback ??RightNow????? RightNow??????????????,????????????????????? ????????RightNow??,?????????????????????,????????????,???????

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  • Spring security ldap authentication with different ldap for authorities

    - by wuntee
    I am trying to set up an ldap authentication context where the authorities is a separate ldap instance (with the same principal name). I am having trouble setting up the authentication part, the logs dont show any search results for the following context. Can anyone see what I am doing wrong? <beans:bean id="ldapAuthProvider" class="org.springframework.security.ldap.authentication.LdapAuthenticationProvider"> <beans:constructor-arg> <beans:bean class="org.springframework.security.ldap.authentication.BindAuthenticator"> <beans:constructor-arg ref="adContextSource" /> <beans:property name="userSearch"> <beans:bean class="org.springframework.security.ldap.search.FilterBasedLdapUserSearch"> <beans:constructor-arg index="0" value=""/> <beans:constructor-arg index="1" value="(samaccountname={0})"/> <beans:constructor-arg index="2" ref="adContextSource" /> <beans:property name="searchSubtree" value="true" /> <beans:property name="returningAttributes"> <beans:list> <beans:value>DN</beans:value> </beans:list> </beans:property> </beans:bean> </beans:property> </beans:bean> </beans:constructor-arg> <beans:constructor-arg> <beans:bean class="org.springframework.security.ldap.userdetails.DefaultLdapAuthoritiesPopulator"> <beans:constructor-arg ref="cadaContextSource" /> <beans:constructor-arg value="ou=groups" /> <beans:property name="groupRoleAttribute" value="cn" /> </beans:bean> </beans:constructor-arg> </beans:bean> The logs simply show this when trying to authenticate: [DEBUG,UsernamePasswordAuthenticationFilter] Request is to process authentication [DEBUG,ProviderManager] Authentication attempt using org.springframework.security.ldap.authentication.LdapAuthenticationProvider [DEBUG,LdapAuthenticationProvider] Processing authentication request for user: wuntee [DEBUG,FilterBasedLdapUserSearch] Searching for user 'wuntee', with user search [ searchFilter: '(samaccountname={0})', searchBase: '', scope: subtree, searchTimeLimit: 0, derefLinkFlag: false ] [DEBUG,AbstractContextSource] Got Ldap context on server 'ldap://adapps.cable.comcast.com:3268/dc=comcast,dc=com/dc=comcast,dc=com' [DEBUG,XmlWebApplicationContext] Publishing event in Root WebApplicationContext: org.springframework.security.authentication.event.AuthenticationFailureServiceExceptionEvent[source=org.springframework.security.authentication.UsernamePasswordAuthenticationToken@b777617d: Principal: wuntee; Password: [PROTECTED]; Authenticated: false; Details: org.springframework.security.web.authentication.WebAuthenticationDetails@12afc: RemoteIpAddress: 127.0.0.1; SessionId: 191F70ED4E8351F8638868C34C6A076A; Not granted any authorities] [DEBUG,DefaultListableBeanFactory] Returning cached instance of singleton bean 'org.springframework.security.core.session.SessionRegistryImpl#0' [DEBUG,UsernamePasswordAuthenticationFilter] Authentication request failed: org.springframework.security.authentication.AuthenticationServiceException: Failed to parse DN; nested exception is org.springframework.ldap.core.TokenMgrError: Lexical error at line 1, column 21. Encountered: "=" (61), after : "" [DEBUG,UsernamePasswordAuthenticationFilter] Updated SecurityContextHolder to contain null Authentication [DEBUG,UsernamePasswordAuthenticationFilter] Delegating to authentication failure handlerorg.springframework.security.web.authentication.SimpleUrlAuthenticationFailureHandler@28651c

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  • How to subscribe to the free Oracle Linux errata yum repositories

    - by Lenz Grimmer
    Now that updates and errata for Oracle Linux are available for free (both as in beer and freedom), here's a quick HOWTO on how to subscribe your Oracle Linux system to the newly added yum repositories on our public yum server, assuming that you just installed Oracle Linux from scratch, e.g. by using the installation media (ISO images) available from the Oracle Software Delivery Cloud You need to download the appropriate yum repository configuration file from the public yum server and install it in the yum repository directory. For Oracle Linux 6, the process would look as follows: as the root user, run the following command: [root@oraclelinux62 ~]# wget http://public-yum.oracle.com/public-yum-ol6.repo \ -P /etc/yum.repos.d/ --2012-03-23 00:18:25-- http://public-yum.oracle.com/public-yum-ol6.repo Resolving public-yum.oracle.com... 141.146.44.34 Connecting to public-yum.oracle.com|141.146.44.34|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 1461 (1.4K) [text/plain] Saving to: “/etc/yum.repos.d/public-yum-ol6.repo” 100%[=================================================>] 1,461 --.-K/s in 0s 2012-03-23 00:18:26 (37.1 MB/s) - “/etc/yum.repos.d/public-yum-ol6.repo” saved [1461/1461] For Oracle Linux 5, the file name would be public-yum-ol5.repo in the URL above instead. The "_latest" repositories that contain the errata packages are already enabled by default — you can simply pull in all available updates by running "yum update" next: [root@oraclelinux62 ~]# yum update Loaded plugins: refresh-packagekit, security ol6_latest | 1.1 kB 00:00 ol6_latest/primary | 15 MB 00:42 ol6_latest 14643/14643 Setting up Update Process Resolving Dependencies --> Running transaction check ---> Package at.x86_64 0:3.1.10-43.el6 will be updated ---> Package at.x86_64 0:3.1.10-43.el6_2.1 will be an update ---> Package autofs.x86_64 1:5.0.5-39.el6 will be updated ---> Package autofs.x86_64 1:5.0.5-39.el6_2.1 will be an update ---> Package bind-libs.x86_64 32:9.7.3-8.P3.el6 will be updated ---> Package bind-libs.x86_64 32:9.7.3-8.P3.el6_2.2 will be an update ---> Package bind-utils.x86_64 32:9.7.3-8.P3.el6 will be updated ---> Package bind-utils.x86_64 32:9.7.3-8.P3.el6_2.2 will be an update ---> Package cvs.x86_64 0:1.11.23-11.el6_0.1 will be updated ---> Package cvs.x86_64 0:1.11.23-11.el6_2.1 will be an update [...] ---> Package yum.noarch 0:3.2.29-22.0.1.el6 will be updated ---> Package yum.noarch 0:3.2.29-22.0.2.el6_2.2 will be an update ---> Package yum-plugin-security.noarch 0:1.1.30-10.el6 will be updated ---> Package yum-plugin-security.noarch 0:1.1.30-10.0.1.el6 will be an update ---> Package yum-utils.noarch 0:1.1.30-10.el6 will be updated ---> Package yum-utils.noarch 0:1.1.30-10.0.1.el6 will be an update --> Finished Dependency Resolution Dependencies Resolved ===================================================================================== Package Arch Version Repository Size ===================================================================================== Installing: kernel x86_64 2.6.32-220.7.1.el6 ol6_latest 24 M kernel-uek x86_64 2.6.32-300.11.1.el6uek ol6_latest 21 M kernel-uek-devel x86_64 2.6.32-300.11.1.el6uek ol6_latest 6.3 M Updating: at x86_64 3.1.10-43.el6_2.1 ol6_latest 60 k autofs x86_64 1:5.0.5-39.el6_2.1 ol6_latest 470 k bind-libs x86_64 32:9.7.3-8.P3.el6_2.2 ol6_latest 839 k bind-utils x86_64 32:9.7.3-8.P3.el6_2.2 ol6_latest 178 k cvs x86_64 1.11.23-11.el6_2.1 ol6_latest 711 k [...] xulrunner x86_64 10.0.3-1.0.1.el6_2 ol6_latest 12 M yelp x86_64 2.28.1-13.el6_2 ol6_latest 778 k yum noarch 3.2.29-22.0.2.el6_2.2 ol6_latest 987 k yum-plugin-security noarch 1.1.30-10.0.1.el6 ol6_latest 36 k yum-utils noarch 1.1.30-10.0.1.el6 ol6_latest 94 k Transaction Summary ===================================================================================== Install 3 Package(s) Upgrade 96 Package(s) Total download size: 173 M Is this ok [y/N]: y Downloading Packages: (1/99): at-3.1.10-43.el6_2.1.x86_64.rpm | 60 kB 00:00 (2/99): autofs-5.0.5-39.el6_2.1.x86_64.rpm | 470 kB 00:01 (3/99): bind-libs-9.7.3-8.P3.el6_2.2.x86_64.rpm | 839 kB 00:02 (4/99): bind-utils-9.7.3-8.P3.el6_2.2.x86_64.rpm | 178 kB 00:00 [...] (96/99): yelp-2.28.1-13.el6_2.x86_64.rpm | 778 kB 00:02 (97/99): yum-3.2.29-22.0.2.el6_2.2.noarch.rpm | 987 kB 00:03 (98/99): yum-plugin-security-1.1.30-10.0.1.el6.noarch.rpm | 36 kB 00:00 (99/99): yum-utils-1.1.30-10.0.1.el6.noarch.rpm | 94 kB 00:00 ------------------------------------------------------------------------------------- Total 306 kB/s | 173 MB 09:38 warning: rpmts_HdrFromFdno: Header V3 RSA/SHA256 Signature, key ID ec551f03: NOKEY Retrieving key from http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 Importing GPG key 0xEC551F03: Userid: "Oracle OSS group (Open Source Software group) " From : http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 Is this ok [y/N]: y Running rpm_check_debug Running Transaction Test Transaction Test Succeeded Running Transaction Updating : yum-3.2.29-22.0.2.el6_2.2.noarch 1/195 Updating : xorg-x11-server-common-1.10.4-6.el6_2.3.x86_64 2/195 Updating : kernel-uek-headers-2.6.32-300.11.1.el6uek.x86_64 3/195 Updating : 12:dhcp-common-4.1.1-25.P1.el6_2.1.x86_64 4/195 Updating : tzdata-java-2011n-2.el6.noarch 5/195 Updating : tzdata-2011n-2.el6.noarch 6/195 Updating : glibc-common-2.12-1.47.el6_2.9.x86_64 7/195 Updating : glibc-2.12-1.47.el6_2.9.x86_64 8/195 [...] Cleanup : kernel-firmware-2.6.32-220.el6.noarch 191/195 Cleanup : kernel-uek-firmware-2.6.32-300.3.1.el6uek.noarch 192/195 Cleanup : glibc-common-2.12-1.47.el6.x86_64 193/195 Cleanup : glibc-2.12-1.47.el6.x86_64 194/195 Cleanup : tzdata-2011l-4.el6.noarch 195/195 Installed: kernel.x86_64 0:2.6.32-220.7.1.el6 kernel-uek.x86_64 0:2.6.32-300.11.1.el6uek kernel-uek-devel.x86_64 0:2.6.32-300.11.1.el6uek Updated: at.x86_64 0:3.1.10-43.el6_2.1 autofs.x86_64 1:5.0.5-39.el6_2.1 bind-libs.x86_64 32:9.7.3-8.P3.el6_2.2 bind-utils.x86_64 32:9.7.3-8.P3.el6_2.2 cvs.x86_64 0:1.11.23-11.el6_2.1 dhclient.x86_64 12:4.1.1-25.P1.el6_2.1 [...] xorg-x11-server-common.x86_64 0:1.10.4-6.el6_2.3 xulrunner.x86_64 0:10.0.3-1.0.1.el6_2 yelp.x86_64 0:2.28.1-13.el6_2 yum.noarch 0:3.2.29-22.0.2.el6_2.2 yum-plugin-security.noarch 0:1.1.30-10.0.1.el6 yum-utils.noarch 0:1.1.30-10.0.1.el6 Complete! At this point, your system is fully up to date. As the kernel was updated as well, a reboot is the recommended next action. If you want to install the latest release of the Unbreakable Enterprise Kernel Release 2 as well, you need to edit the .repo file and enable the respective yum repository (e.g. "ol6_UEK_latest" for Oracle Linux 6 and "ol5_UEK_latest" for Oracle Linux 5) manually, by setting enabled to "1". The next yum update run will download and install the second release of the Unbreakable Enterprise Kernel, which will be enabled after the next reboot. -Lenz

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  • Building Great-Looking, Usable Apps: A two-day workshop applying Oracle’s best UX practices in ADF

    - by mvaughan
    By Misha Vaughan, Oracle Applications User ExperienceI have been with Oracle for more than 12 years. It is a company that has granted me extraordinary creative freedom to help deliver compelling experiences for customers.I am beyond proud to talk about one of the experiences we just took for a test drive. Recently, we delivered a first-of-its-kind, three-team collaboration, train-the-trainer event in Reading, U.K., on building great-looking, usable apps based on Oracle Fusion Applications -- using the ADF tool kit. A new kind of workshopKevin Li, Platform Product Director, asked the Oracle Applications User Experience VP, Jeremy Ashley, if the team had anything to help partners and customers build applications that looked like Fusion. He was receiving this request from European partners and customers.Some quick conversations ensued, and the idea for the workshop was born: We would conduct an experiment.  We would work with feedback from the key Platform Technology Solutions (PTS) trainers under Andre Pavanello, Director, Platform Technology Solutions, in Europe, Middle East, and Africa. We would partner with the ADF team lead by Grant Ronald, Director of Product Management, title> and leverage the Applications UX expertise in Ashley’s team.The goal: Create a pilot workshop that in two days would explain to an ADF developer how to leverage the next-generation user experience best-practices developed for Fusion Apps. Why? Customers who need integrations with Oracle Fusion Applications, who are looking for custom applications that need to co-exist with Fusion, or who quite simply want a next-generation design for a custom app, need their solutions to reflect the next-generation research and design.Building an event for an ADF developerThe biggest hurdle was figuring out where to start.  How far into user experience country do you take an ADF developer? How far into ADF do you need to go if you are a UX professional?After some time in the UX kitchen, the workshop recipe looked like this: Mix equal parts: Fusion user experience design principles and functional design patterns The art and science behind UX How to wireframe designs that you can build in Fusion How to translate those designs into an ADF application Ultan O’Broin, Director of Global User Experience, explaining the trouble ticket wireframe design exerciseLynn Munsinger, Senior Group Product Manager, explaining the follow-on trouble ticket ADF coding exercise For spice, add:•    Debra Lilley, Fujitsu and ACE director, showcasing some of the latest ADF design work in the new face of Fusion Applications •    Partner show-and-tell of example apps they have built with FMW and ADF that are dynamic, beautiful, and interactive.Debra Lilley, Oracle ACE Director and Fujitsu Fusion Champion on the new face of Fusion built with ADF and Fusion extensibility with composers as a window into “the possible”?The taste testThis first go-round of the workshop was aimed squarely at ADF developers and partners.  We were privileged to have participation and feedback from:•    Sten Vesterli, Scott/Tiger S. A., Denmark•    John Sim, Fishbowl Solutions, UK•    Josef Huber, Primus Delphi Group, Munich•    Thaddaus Weindl, Primus Delphi, Group , Munich•    Praveen Pillalamarri, EiS Technologies, Bangalore•    Balaji Kamepalli, EiS Technologies, Bangalore•    Plinio Arbizu, Services & Processes Solutions S. A., Mexico•    Yannick Ongena, infoMENTUM, UK•    Jakub Ciszek, infoMENTUM, UK•    Mauro Flores, infoMENTUM, UK•    Matteo Formica, infoMENTUM, UKRichard Bingham, Oracle, Mauro Flores and Matteo Formica, infoMENTUMWhy is this so exciting?  Oracle has invested heavily in the research and development of the Oracle Fusion Applications user experience. This investment has been and continues to be applied across the product lines. Now, we finally get to teach customers and partners how to take advantage of this investment for custom solutions.This event was a pilot to test-drive the content, as well as a train-the-trainer event that our EMEA colleagues will be using with partners who want to build with Fusion Apps design patterns.What did attendees think?"I liked most the science stuff, like eye-tracking, design patterns and best-practice (color, contrast),” Josef Huber said. “It was a very good introduction to UI design, and most developers and project managers are very bad in that.  So this course would be good for all developers and even project managers." Team Anonymous: John Sim, Fishbowl Solutions, Flavius Sana, Oracle, Josef Huber, infoMENTUM, Mireille Duroussaud, Oracle. Winners of the wireframing design exercise.  Sten Vesterli, of Scott/Tiger, said he attended to learn techniques he could use in his own projects. He wants to ensure that his applications better meet the needs of his users, and he said sessions during the workshop on user interface design and wireframing were most useful to him.  “Go to this event to learn the art and science of good user interfaces from people who really know how to do it,” he said.Sten Vesterli, Scott/Tiger, Angelo Santagata, Oracle Plinio Arbizu said the workshop fulfilled his goals, thanks to the recommendations given in how to design user interfaces to facilitate the adoption of applications among the final users. “The workshop combined these recommendations with an exercise that improved the technical comprehension, permitting the usage of JDeveloper to set forth our solutions,” he said. He added: “The first session that I really enjoyed was the five Fusion design principles. It was incredible to discover how these simple principles were included in an inherit manner in Fusion Applications, and I had been using many of them applying only ADF components.  Another topic that I enjoyed a lot was the eight recommendations about the visual design of UIs. The issues that were raised in that lesson are unknown to the developers and of great value to achieve an attractive presentation layer to the end users.  Participate in this workshop, and include these usability features in your projects and in this manner not only to facilitate and improve the user productivity, but also to distinguish you as a professional who takes advantage fully of the functionalities offered by Oracle technology. Praveen Pillalamarri came to the workshop to learn about the difficulties faced in UI and UX development, and how this can be resolved with the help of ADF.  He also appreciated the opportunity to talk with other individuals who came to the workshop. Pillalmarri said, “The way we looked at things in terms of work and projects were sharpened.  UI and UX design knowledge shared by you was quite interesting, especially the minute things which we ignored in the UI or UX design.” Plinio Arbizu, Services & Processes Solutions S. A., Richard Bingham, Oracle, Balaji Kamepalli, & Praveen Pillalamarri, EiS TechnologiesReady to spread the wordIn EMEA, Oracle customers and partners have access to three world-class trainers via Platform Technology Solutions: Mireille Duroussaud, Flavius Sana, and Angelo Santagata. Contact Andre Pavanello if you like to experience this workshop firsthand, or you have customers or partners who would benefit from the training.We are looking to bring the event to the U.S. in spring 2013. If you have interest in this kind of a workshop, leave a comment below. For those who want to follow the action, join the ADF Enterprise Methodology Group run by Oracle’s Chris Muir. Ask questions and continue with the conversation in this forum, or check blogs.oracle.com/usableapps for topics emerging from the workshop.

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  • Requirements for connecting to Oracle with JDBC?

    - by Lord Torgamus
    I'm a newbie to Java-related web development, and I can't seem to get a simple program with JDBC working. I'm using off-the-shelf Oracle 10g XE and the Eclipse EE IDE. From the books and web pages I've checked so far, I've narrowed the problem down to either an incorrectly written database URL or a missing JAR file. I'm getting the following error: java.sql.SQLException: No suitable driver found for jdbc:oracle://127.0.0.1:8080 with the following code: import java.sql.*; public class DatabaseTestOne { public static void main(String[] args) { String url = "jdbc:oracle://127.0.0.1:8080"; String username = "HR"; String password = "samplepass"; String sql = "SELECT EMPLOYEE_ID FROM EMPLOYEES WHERE LAST_NAME='King'"; Connection connection; try { connection = DriverManager.getConnection(url, username, password); Statement statement = connection.createStatement(); System.out.println(statement.execute(sql)); connection.close(); } catch (SQLException e) { System.err.println(e); } } } What is the proper format for a database URL, anyways? They're mentioned a lot but I haven't been able to find a description. Thanks! EDIT (the answer): Based on duffymo's answer, I got ojdbc14.jar from http://www.oracle.com/technology/software/tech/java/sqlj_jdbc/htdocs/jdbc_10201.html and dropped it in the Eclipse project's Referenced Libraries. Then I changed the start of the code to ... try { Class.forName("oracle.jdbc.driver.OracleDriver"); } catch (ClassNotFoundException e) { System.err.println(e); } // jdbc:oracle:thin:@<hostname>:<port>:<sid> String url = "jdbc:oracle:thin:@GalacticAC:1521:xe"; ... and it worked.

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  • Weekend reading: Microsoft/Oracle and SkyDrive based code-editor

    - by jamiet
    A couple of news item caught my eye this weekend that I think are worthy of comment. Microsoft/Oracle partnership to be announced tomorrow (24/06/2013) According to many news site Microsoft and Oracle are about to announce a partnership (Oracle set for major Microsoft, Salesforce, Netsuite partnerships) and they all seem to be assuming that it will be something to do with “the cloud”. I wouldn’t disagree with that assessment, Microsoft are heavily pushing Azure and Oracle seem (to me anyway) to be rather lagging behind in the cloud game. More specifically folks seem to be assuming that Oracle’s forthcoming 12c database release will be offered on Azure. I did a bit of reading about Oracle 12c and one of its key pillars appears to be that it supports multi-tenant topologies and multi-tenancy is a common usage scenario for databases in the cloud. I’m left wondering then, if Microsoft are willing to push a rival’s multi-tenant solution what is happening to its own cloud-based multi-tenant offering – SQL Azure Federations. We haven’t heard anything about federations for what now seems to be a long time and moreover the main Program Manager behind the technology, Cihan Biyikoglu, recently left Microsoft to join Twitter. Furthermore, a Principle Architect for SQL Server, Conor Cunningham, recently presented the opening keynote at SQLBits 11 where he talked about multi-tenant solutions on SQL Azure and not once did he mention federations. All in all I don’t have a warm fuzzy feeling about the future of SQL Azure Federations so I hope that that question gets asked at some point following the Microsoft/Oracle announcement. Text Editor on SkyDrive with coding-specific features Liveside.net got a bit of a scoop this weekend with the news (Exclusive: SkyDrive.com to get web-based text file editing features) that Microsoft’s consumer-facing file storage service is going to get a new feature – a web-based code editor. Here’s Liveside’s screenshot: I’ve long had a passing interest in online code editors, indeed back in December 2009 I wondered out loud on this blog site: I started to wonder when the development tools that we use would also become cloud-based. After all, if we’re using cloud-based services does it not make sense to have cloud-based tools that work with them? I think it does. Project Houston Since then the world has moved on. Cloud 9 IDE (https://c9.io/) have blazed a trail in the fledgling world of online code editors and I have been wondering when Microsoft were going to start playing catch-up. I had no doubt that an online code editor was in Microsoft’s future; its an obvious future direction, why would I want to have to download and install a bloated text editor (which, arguably, is exactly what Visual Studio amounts to) and have to continually update it when I can simply open a web browser and have ready access to all of my code from wherever I am. There are signs that Microsoft is already making moves in this direction, after all the URL for their new offering Team Foundation Service doesn’t mention TFS at all – my own personalised URL for Team Foundation Service is http://jamiet.visualstudio.com – using “Visual Studio” as the domain name for a service that isn’t strictly speaking part of Visual Studio leads me to think that there’s a much bigger play here and that one day http://visualstudio.com will house an online code editor. With that in mind then I find Liveside’s revelation rather intriguing, why would a code editing tool show up in Skydrive? Perhaps SkyDrive is going to get integrated more tightly into TFS, I’m very interested to see where this goes. The larger question playing on my mind though is whether an online code editor from Microsoft will support SQL Server developers. I have opined before (see The SQL developer gap) about the shoddy treatment that SQL Server developers have to experience from Microsoft and I haven’t seen any change in Microsoft’s attitude in the three and a half years since I wrote that post. I’m constantly bewildered by the lack of investment in SQL Server developer productivity compared to the riches that are lavished upon our appdev brethren. When you consider that SQL Server is Microsoft’s third biggest revenue stream it is, frankly, rather insulting. SSDT was a step in the right direction but the hushed noises I hear coming out of Microsoft of late in regard to SSDT don’t bode fantastically well for its future. So, will an online code editor from Microsoft support T-SQL development? I have to assume not given the paucity of investment on us lowly SQL Server developers over the last few years, but I live in hope! Your thoughts in the comments section please. I would be very interested in reading them. @Jamiet

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  • A Graduate&rsquo;s Journey at Oracle &ndash; Bhaskar Ghosh From Oracle India

    - by david.talamelli
    I am Bhaskar Ghosh, and I work as an Applications Engineer with Oracle. Well, it was three years ago when my journey with one of the largest software companies started. It was a fine day and a decisive moment, when I was placed in Oracle as a campus recruit from College of Engineering Guindy, Anna University, Chennai! I always thought of looking back, the time that helped me learn beyond my boundaries, think broader and ahead, and grow – technically, professionally and personally. Hmmn! Let me recall the eventful moments once again. My first day as an intern at Oracle started in late 2007. I met one of the Oracle Managers at the Oracle Campus in Hyderabad and on the same day I also met another Oracle employee who was to later to become my first manager. I was charged and thrilled with the environment and the wonderful people around me! I was joined by two other interns, who also had a Masters in Computer Applications. We formed a very friendly group with all the interns and the new hires, and shared our excitement and learning. Myself and one of the other Graduates started working on a very interesting project on Semantic technology. We finally had our names added as co-developers for this very project. This phase of five months was the time and we learnt tremendously and worked very hard, partly because we had to travel back and forth to our colleges to submit reports and present for the Masters in Computer Applications final year project reviews. After completing my MCA, I joined as a full-time employee in 2008. During the next year, we worked on interesting and bleeding edge technologies - OWL, RDF, SPARQL, Visualization, J2EE, Social Web features, Semantic Web technologies, Web Services and many more! We developed cool, rich internet and desktop applications. Little did I know at that time, that this learning would help me tremendously for my the next project in Oracle. The following year saw me being assigned a role in a different project that my other team members were working on for the last two years. It took me two months to understand and get into a flow with this new task. I was fortunate that this phase helped me enhance my inter-personal and communication skills, as much as it helped me grow professionally with better ability to tackle multiple priorities and switch between tasks based on the team’s requirements. I was made the POC for all communications with our team and other product teams. I personally feel that this time enhanced me tremendously in technologies like Oracle Forms, J2EE, and Java and Web Services. The last six months, saw myself becoming an Institute of Electrical and Electronics Engineer member, and continuing my higher education International Institute of Information Technology, Hyderabad. Oracle supports its employees becoming members of professional bodies, and higher studies are supported by management, I think it is tremendously helpful in the professional and technical growth of the employees. Last three months, I have been working on great and useful enhancements to our product. Ah beautiful! All these years, there have been other moments and events of fun that are too worth mentioning. Clubs and groups at Oracle such as Employee Club, Oracle Volunteers, Football Club, etc. have always kept on organizing numerous events and competitions, full of fun and entertainment. I really enjoyed participating, even if it was small, in the intra-Oracle football tourney, Oracle Volunteer Days, OraFora, OraOvations, and a few more. Those ‘Seasons of Sharing’, those ‘Blood Donation camps’, those ‘Diwali and Christmas gifts and events’, those ‘fun events at the annual function called OraOvations’, those ‘books and cycle stalls’, and those so many other things… It only fills my mind with pleasure. The last three years have been very eventful:they have been full of learning and growth, and under the very able and encouraging guidance of my manager. I have got the opportunity to know about and/or interact with many wonderful personalities, and learn from them, here at Oracle. The environment, the people, and the fellow developers have been so friendly, and always ever ready to help, when we were in doubt.. I really love the big office space, and the flexible timings, and the caring people around. I look forward to a beautiful, learning and motivating journey with Oracle.

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  • Securing Flexfield Value Sets in EBS 12.2

    - by Sara Woodhull
    Release 12.2 includes a new feature: flexfield value set security. This new feature gives you additional options for ensuring that different administrators have non-overlapping responsibilities, which in turn provides checks and balances for sensitive activities.  Separation of Duties (SoD) is one of the key concepts of internal controls and is a requirement for many regulations including: Sarbanes-Oxley (SOX) Act Health Insurance Portability and Accountability Act (HIPAA) European Union Data Protection Directive. Its primary intent is to put barriers in place to prevent fraud or theft by an individual acting alone. Implementing Separation of Duties requires minimizing the possibility that users could modify data across application functions where the users should not normally have access. For flexfields and report parameters in Oracle E-Business Suite, values in value sets can affect functionality such as the rollup of accounting data, job grades used at a company, and so on. Controlling access to the creation or modification of value set values can be an important piece of implementing Separation of Duties in an organization. New Flexfield Value Set Security feature Flexfield value set security allows system administrators to restrict users from viewing, adding or updating values in specific value sets. Value set security enables role-based separation of duties for key flexfields, descriptive flexfields, and report parameters. For example, you can set up value set security such that certain users can view or insert values for any value set used by the Accounting Flexfield but no other value sets, while other users can view and update values for value sets used for any flexfields in Oracle HRMS. You can also segregate access by Operating Unit as well as by role or responsibility.Value set security uses a combination of data security and role-based access control in Oracle User Management. Flexfield value set security provides a level of security that is different from the previously-existing and similarly-named features in Oracle E-Business Suite: Function security controls whether a user has access to a specific page or form, as well as what operations the user can do in that screen. Flexfield value security controls what values a user can enter into a flexfield segment or report parameter (by responsibility) during routine data entry in many transaction screens across Oracle E-Business Suite. Flexfield value set security (this feature, new in Release 12.2) controls who can view, insert, or update values for a particular value set (by flexfield, report, or value set) in the Segment Values form (FNDFFMSV). The effect of flexfield value set security is that a user of the Segment Values form will only be able to view those value sets for which the user has been granted access. Further, the user will be able to insert or update/disable values in that value set if the user has been granted privileges to do so.  Flexfield value set security affects independent, dependent, and certain table-validated value sets for flexfields and report parameters. Initial State of the Feature upon Upgrade Because this is a new security feature, it is turned on by default.  When you initially install or upgrade to Release 12.2.2, no users are allowed to view, insert or update any value set values (users may even think that their values are missing or invalid because they cannot see the values).  You must explicitly set up access for specific users by enabling appropriate grants and roles for those users.We recommend using flexfield value set security as part of a comprehensive Separation of Duties strategy. However, if you choose not to implement flexfield value set security upon upgrading to or installing Release 12.2, you can enable backwards compatibility--users can access any value sets if they have access to the Values form--after you upgrade. The feature does not affect day-to-day transactions that use flexfields.  However, you must either set up specific grants and roles or enable backwards compatibility before users can create new values or update or disable existing values. For more information, see: Release 12.2 Flexfield Value Set Security Documentation Update for Patch 17305947:R12.FND.C (Document 1589204.1) R12.2 TOI: Implement and Use Application Object Library (AOL) - Flexfields Security and Separation of Duties for Value Sets (recorded training)

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  • Java 6 Certified with Forms and Reports 10g for EBS 12

    - by John Abraham
    Java 6 is now certified with Oracle Application Server 10g Forms and Reports with Oracle E-Business Suite Release 12 (12.0.6, 12.1.1 and higher). What? Wasn't this already certified? No, but a little background might be useful in understanding why this is a new announcement. We previously certified the use of Java 6 with E-Business Suite Release 12 -- with the sole exception of Oracle Application Server 10g components in the E-Business Suite technology stack. Oracle Application Server 10g originally included Java 1.4.2 as part of its distribution.  E-Business Suite 12 uses, amongst other things, the Oracle Forms and Reports 10g components running on Java 1.4. Java 1.4 in the Oracle Application Server 10g ORACLE_HOME is used exclusively by AS 10g Forms and Reports' for Java functionality.  This version of Java is separate from the Java distribution used by other parts of EBS such as Oracle Containers for Java (OC4J). What's new about this certification? You can now upgrade the older Java 1.4 libraries used by Oracle Forms & Reports 10g to Java 6. This allows you to upgrade the Java releases within the Oracle Application Server 10g ORACLE_HOME to the the same level as the rest of your E-Business Suite technology stack components. Why upgrade? This becomes particularly important for customers as individual vendors' support lifecycle for Java 1.4 reaches End of Life: Oracle's Sun JDK Release 1.4.2's End of Extended Support: February 2013 (Sustaining Support indefinitely after) IBM SDK and JRE 1.4.2's End of Service: September 2013 HP-UX Java 1.4.2's End-of-Life : May 2012 Along with Oracle Forms, Java lies at the heart of the Oracle E-Business Suite.  Small improvements in Java can have significant effects on the performance and stability of the E-Business Suite.  As a notable side-benefit, later versions of Java have improved built-in and third-party tools for JVM performance monitoring and tuning.Our standing recommendation is that you always stay current with the latest available Java update provided by your operating system vendor.  Don't forget to upgrade Forms & Reports to 10.1.2.3 E-Business Suite 12 originally shipped with Oracle Application Server 10g Forms & Reports 10.1.2.0.2.  That version is no longer eligible for Error Correction Support. New Forms and Reports 10g patches are now being released with Forms and Reports 10.1.2.3 as the prerequisite. Forms and Reports 10.1.2.3 was certified for EBS 12 environments in November 2008. If you haven't upgraded your EBS 12 environment to Forms & Reports 10.1.2.3, this is a good opportunity to do so. References Using Latest Update of Java 6.0 with Oracle E-Business Suite Release 12 (My Oracle Support Document 455492.1) Overview of Using Java with Oracle E-Business Suite Release 12 (My Oracle Support Document 418664.1) Oracle Lifetime Support Policy (Oracle Fusion Middleware) IBM Developer Kit Lifecycle Dates HP-UX Java - End of Life Policy & Release Naming Terminology Related Articles OracleAS 10g Forms and Reports 10.1.2.3 Certified With EBS R12 Java 6 Certified with E-Business Suite Release 12

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  • Oracle participe au Forum MDM - 24 octobre 2013

    - by Louisa Aggoune
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Dédié aux Directions Générales, Fonctionnelles et Informatiques ce 2ème Forum MDM (Master Data Management) a pour objectif de présenter les dernières nouveautés et le savoir-faire des acteurs majeurs du marché sous la forme d'ateliers. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} ORACLE, sponsor de l'évènement, vous convie sur son stand et à son atelier: Oracle MDM et qualité des données au service de la gouvernance de vos données internes et externes ou comment enrichir et fédérer votre patrimoine informationnel avec le Social data, Big Data, Cloud data … De nombreux retours d’expérience concrets vous seront également délivrés lors de cette matinée, à travers les témoignages de : - Philippe Kirady, CARDIF, Directeur expertise métier et process- Michelle Martin, SOLVAY, Directrice Data Management- Thierry Chamfrault, TECHNIP, Directeur Qualité et méthodes IT- Manuel Amorim, LE PARISIEN, Responsable Audience et Fidélisation Département Numérique- Jean-Michel Collomb, Architecte d’entreprise, AMADEUS Global Business ServicesVous avez des problématiques de :- Gouvernance des données- Qualité des données- Référentiels de données, produits, clients, fournisseurs, RH Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Lieu : Jeudi 24 Octobre 2013, de 8h30 à 13h30 - Centre de Conférences Paris Victoire - 52, rue de la Victoire - 75009 Paris Inscription: Par retour d'email à Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} [email protected] ou [email protected]

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  • The Oracle Graduate Experience...A Graduates Perspective by Angelie Tierney

    - by david.talamelli
    [Note: Angelie has just recently joined Oracle in Australia in our 2011 Graduate Program. Last week I shared my thoughts on our 2011 Graduate Program, this week Angelie took some time to share her thoughts of our Graduate Program. The notes below are Angelie's overview from her experience with us starting with our first contact last year - David Talamelli] How does the 1 year program work? It consists of 3 weeks of training, followed by 2 rotations in 2 different Lines of Business (LoB's). The first rotation goes for 4 months, while your 2nd rotation goes for 7, when you are placed into your final LoB for the program. The interview process: After sorting through the many advertised graduate jobs, submitting so many resumes and studying at the same time, it can all be pretty stressful. Then there is the interview process. David called me on a Sunday afternoon and I spoke to him for about 30 minutes in a mini sort of phone interview. I was worried that working at Oracle would require extensive technical experience, but David stressed that even the less technical, and more business-minded person could, and did, work at Oracle. I was then asked if I would like to attend a group interview in the next weeks, to which I said of course! The first interview was a day long, consisting of a brief introduction, a group interview where we worked on a business plan with a group of other potential graduates and were marked by 3 Oracle employees, on our ability to work together and presentation. After lunch, we then had a short individual interview each, and that was the end of the first round. I received a call a few weeks later, and was asked to come into a second interview, at which I also jumped at the opportunity. This was an interview based purely on your individual abilities and would help to determine which Line of Business you would go to, should you land a graduate position. So how did I cope throughout the interview stages? I believe the best tool to prepare for the interview, was to research Oracle and its culture and to see if I thought I could fit into that. I personally found out about Oracle, its partners as well as competitors and along the way, even found out about their part (or Larry Ellison's specifically) in the Iron Man 2 movie. Armed with some Oracle information and lots of enthusiasm, I approached the Oracle Graduate Interview process. Why did I apply for an Oracle graduate position? I studied a Bachelor of Business/Bachelor of Science in IT, and wanted to be able to use both my degrees, while have the ability to work internationally in the future. Coming straight from university, I wasn't sure exactly what I wanted to do in terms of my career. With the program, you are rotated across various lines of business, to not only expose you to different parts of the business, but to also help you to figure out what you want to achieve out of your career. As a result, I thought Oracle was the perfect fit. So what can an Oracle ANZ Graduate expect? First things first, you can expect to line up for your visitor pass. Really. Next you enter a room full of unknown faces, graduates just like you, and then you realise you're in this with 18 other people, going through the same thing as you. 3 weeks later you leave with many memories, colleagues you can call your friends, and a video of your presentation. Vanessa, the Graduate Manager, will also take lots of photos and keep you (well) fed. Well that's not all you leave with, you are also equipped with a wealth of knowledge and contacts within Oracle, both that will help you throughout your career there. What training is involved? We started our Oracle experience with 3 weeks of training, consisting of employee orientation, extensive product training, presentations on the various lines of business (LoB's), followed by sales and presentation training. While there was potential for an information overload, maybe even death by Powerpoint, we were able to have access to the presentations for future reference, which was very helpful. This period also allowed us to start networking, not only with the graduates, but with the managers who presented to us, as well as through the monthly chinwag, HR celebrations and even with the sharing of tea facilities. We also had a team bonding day when we recorded a "commercial" within groups, and learned how to play an Irish drum. Overall, the training period helped us to learn about Oracle, as well as ourselves, and to prepare us for our transition into our rotations. Where to now? I'm now into my 2nd week of my first graduate rotation. It has been exciting to finally get out into the work environment and utilise that knowledge we gained from training. My manager has been a great mentor, extremely knowledgeable, and it has been good being able to participate in meetings, conference calls and make a contribution towards the business. And while we aren't necessarily working directly with the other graduates, they are still reachable via email, Pidgin and lunch and they are important as a resource and support, after all, they are going through a similar experience to you. While it is only the beginning, there is a lot more to learn and a lot more to experience along the way, especially because, as we learned during training, at Oracle, the only constant is change.

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  • Customer Service Experience, Oracle e Cels insieme per innovare le strategie.

    - by Claudia Caramelli-Oracle
    Si è svolto oggi il workshop Oracle "Customer Service Experience. Strategie per progettare un Servizio eccellente e profittevole." che ha visto il contributo del gruppo di ricerca CELS (Research Group on Industrial Engineering, Logistics and Service Operations) e della sezione ASAP SMF dell’Università degli Studi di Bergamo. Giuditta Pezzotta (PhD - Cels) e Roberto Pinto (PhD - Cels) ci hanno presentato la Service Engineering Methodology (SEEM), innovativa piattaforma metodologica che permette di ottimizzare la creazione di valore sia per il cliente finale sia per l’azienda, partendo dalla progettazione del prodotto e arrivando alla progettazione della soluzione prodotto-servizio, e valutando la bontà del prodotto-servizio ipotizzato attraverso strumenti concettuali e di simulazione dei processi. Armando Janigro, CX Strategy Director EMEA - Oracle ha invece parlato di Modern Customer Service, ovvero di come adattarsi in modo agile e veloce alle mutevoli necessità dei clienti, ipotizzando l’adozione in chiave strategica di nuovi strumenti di differenziazione e di leadership come la Customer Experience (CX) e sfruttando le nuove dinamiche di relazione azienda-singolo consumatore per ottimizzare l’esperienza multicanale e per render più efficiente il Customer Service, creando ulteriore valore. A seguire è stata mostrata da PierLuigi Coli, Principal Sales Consultant - Oracle, una demo sui prodotti Service Cloud offerti da Oracle, a supporto di tutti i concetti raccontati nelle sessioni precedenti. Il workshop è stato un’occasione unica per definire i percorsi da intraprendere per sviluppare efficaci strategie di Customer Experience grazie ad approcci e metodologie innovative alla base di uno sviluppo sostenibile del business. Le slide proiettate sono disponibili su richiesta: scrivi a Claudia Caramelli per ogni informazione o chiarimento.

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  • Oracle Cloud Applications: The Right Ingredients Baked In

    - by yaldahhakim
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Applications: The Right Ingredients Baked In Eggs, flour, milk, and sugar. The magic happens when you mix these ingredients together. The same goes for the hottest technologies fast changing how IT impacts our organizations today: cloud, social, mobile, and big data. By themselves they’re pretty good; combining them with a great recipe is what unlocks real transformation power. Choosing the right cloud can be very similar to choosing the right cake. First consider comparing the core ingredients that go into baking a cake and the core design principles in building a cloud-based application. For instance, if flour is the base ingredient of a cake, then rich functionality that spans complete business processes is the base of an enterprise-grade cloud. Cloud computing is more than just consuming an "application as service", and having someone else manage it for you. Rather, the value of cloud is about making your business more agile in the marketplace, and shortening the time it takes to deliver and adopt new innovation. It’s also about improving not only the efficiency at which we communicate but the actual quality of the information shared as well. Data from different systems, like ingredients in a cake, must also be blended together effectively and evaluated through a consolidated lens. When this doesn’t happen, for instance when data in your sales cloud doesn't seamlessly connect with your order management and other “back office” applications, the speed and quality of information can decrease drastically. It’s like mixing ingredients in a strainer with a straw – you just can’t bring it all together without losing something. Mixing ingredients is similar to bringing clouds together, and co-existing cloud applications with traditional on premise applications. This is where a shared services  platform built on open standards and Service Oriented Architecture (SOA) is critical. It’s essentially a cloud recipe that calls for not only great ingredients, but also ingredients you can get locally or most likely already have in your kitchen (or IT shop.) Open standards is the best way to deliver a cost effective, durable application integration strategy – regardless of where your apps are deployed. It’s also the best way to build your own cloud applications, or extend the ones you consume from a third party. Just like using standard ingredients and tools you already have in your kitchen, a standards based cloud enables your IT resources to ensure a cloud works easily with other systems. Your IT staff can also make changes using tools they are already familiar with. Or even more ideal, enable business users to actually tailor their experience without having to call upon IT for help at all. This frees IT resources to focus more on developing new innovative services for the organization vs. run and maintain. Carrying the cake analogy forward, you need to add all the ingredients in before you bake it. The same is true with a modern cloud. To harness the full power of cloud, you can’t leave out some of the most important ingredients and just layer them on top later. This is what a lot of our niche competitors have done when it comes to social, mobile, big data and analytics, and other key technologies impacting the way we do business. The transformational power of these technology trends comes from having a strategy from the get-go that combines them into a winning recipe, and delivers them in a unified way. In looking at ways Oracle’s cloud is different from other clouds – not only is breadth of functionality rich across functional pillars like CRM, HCM, ERP, etc. but it embeds social, mobile, and rich intelligence capabilities where they make the most sense across business processes. This strategy enables the Oracle Cloud to uniquely deliver on all three of these dimensions to help our customers unlock the full power of these transformational technologies.

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  • Oracle???????2012?11??

    - by Allen Gao
    Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" 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3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} ????Oracle???????11??????????: ????:??????????????Oracle???????????????????? ????:Oracle???????2012?11??

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  • Login loop in Snow Leopard

    - by hgpc
    I can't get out of a login loop of a particular admin user. After entering the password the login screen is shown again after about a minute. Other users work fine. It started happening after a simple reboot. Can you please help me? Thank you! Tried to no avail: Change the password Remove the password Repair disk (no errors) Boot in safe mode Reinstall Snow Leopard and updating to 10.6.6 Remove content of ~/Library/Caches Removed content of ~/Library/Preferences Replaced /etc/authorization with Install DVD copy The system.log mentions a crash report. I'm including both below. system.log Jan 8 02:43:30 loginwindow218: Login Window - Returned from Security Agent Jan 8 02:43:30 loginwindow218: USER_PROCESS: 218 console Jan 8 02:44:42 kernel[0]: Jan 8 02:44:43: --- last message repeated 1 time --- Jan 8 02:44:43 com.apple.launchd[1] (com.apple.loginwindow218): Job appears to have crashed: Bus error Jan 8 02:44:43 com.apple.UserEventAgent-LoginWindow223: ALF error: cannot find useragent 1102 Jan 8 02:44:43 com.apple.UserEventAgent-LoginWindow223: plugin.UserEventAgentFactory: called with typeID=FC86416D-6164-2070-726F-70735C216EC0 Jan 8 02:44:43 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow233: Login Window Application Started Jan 8 02:44:43 SecurityAgent228: CGSShutdownServerConnections: Detaching application from window server Jan 8 02:44:43 com.apple.ReportCrash.Root232: 2011-01-08 02:44:43.936 ReportCrash232:2903 Saved crash report for loginwindow218 version ??? (???) to /Library/Logs/DiagnosticReports/loginwindow_2011-01-08-024443_localhost.crash Jan 8 02:44:44 SecurityAgent228: MIG: server died: CGSReleaseShmem : Cannot release shared memory Jan 8 02:44:44 SecurityAgent228: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged. Jan 8 02:44:44 SecurityAgent228: CGSDisplayServerShutdown: Detaching display subsystem from window server Jan 8 02:44:44 SecurityAgent228: HIToolbox: received notification of WindowServer event port death. Jan 8 02:44:44 SecurityAgent228: port matched the WindowServer port created in BindCGSToRunLoop Jan 8 02:44:44 loginwindow233: Login Window Started Security Agent Jan 8 02:44:44 WindowServer234: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged. Jan 8 02:44:44 com.apple.WindowServer234: Sat Jan 8 02:44:44 .local WindowServer234 <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged. Jan 8 02:44:54 SecurityAgent243: NSSecureTextFieldCell detected a field editor ((null)) that is not a NSTextView subclass designed to work with the cell. Ignoring... Crash report Process: loginwindow 218 Path: /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow Identifier: loginwindow Version: ??? (???) Code Type: X86-64 (Native) Parent Process: launchd [1] Date/Time: 2011-01-08 02:44:42.748 +0100 OS Version: Mac OS X 10.6.6 (10J567) Report Version: 6 Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: 0x000000000000000a, 0x000000010075b000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Thread 0 Crashed: Dispatch queue: com.apple.main-thread 0 com.apple.security 0x00007fff801c6e8b Security::ReadSection::at(unsigned int) const + 25 1 com.apple.security 0x00007fff801c632f Security::DbVersion::open() + 123 2 com.apple.security 0x00007fff801c5e41 Security::DbVersion::DbVersion(Security::AppleDatabase const&, Security::RefPointer<Security::AtomicBufferedFile> const&) + 179 3 com.apple.security 0x00007fff801c594e Security::DbModifier::getDbVersion(bool) + 330 4 com.apple.security 0x00007fff801c57f5 Security::DbModifier::openDatabase() + 33 5 com.apple.security 0x00007fff801c5439 Security::Database::_dbOpen(Security::DatabaseSession&, unsigned int, Security::AccessCredentials const*, void const*) + 221 6 com.apple.security 0x00007fff801c4841 Security::DatabaseManager::dbOpen(Security::DatabaseSession&, Security::DbName const&, unsigned int, Security::AccessCredentials const*, void const*) + 77 7 com.apple.security 0x00007fff801c4723 Security::DatabaseSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 285 8 com.apple.security 0x00007fff801d8414 cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 108 9 com.apple.security 0x00007fff801d7fba CSSM_DL_DbOpen + 106 10 com.apple.security 0x00007fff801d62f6 Security::CssmClient::DbImpl::open() + 162 11 com.apple.security 0x00007fff801d8977 SSDatabaseImpl::open(Security::DLDbIdentifier const&) + 53 12 com.apple.security 0x00007fff801d8715 SSDLSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 263 13 com.apple.security 0x00007fff801d8414 cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 108 14 com.apple.security 0x00007fff801d7fba CSSM_DL_DbOpen + 106 15 com.apple.security 0x00007fff801d62f6 Security::CssmClient::DbImpl::open() + 162 16 com.apple.security 0x00007fff802fa786 Security::CssmClient::DbImpl::unlock(cssm_data const&) + 28 17 com.apple.security 0x00007fff80275b5d Security::KeychainCore::KeychainImpl::unlock(Security::CssmData const&) + 89 18 com.apple.security 0x00007fff80291a06 Security::KeychainCore::StorageManager::login(unsigned int, void const*, unsigned int, void const*) + 3336 19 com.apple.security 0x00007fff802854d3 SecKeychainLogin + 91 20 com.apple.loginwindow 0x000000010000dfc5 0x100000000 + 57285 21 com.apple.loginwindow 0x000000010000cfb4 0x100000000 + 53172 22 com.apple.Foundation 0x00007fff8721e44f __NSThreadPerformPerform + 219 23 com.apple.CoreFoundation 0x00007fff82627401 __CFRunLoopDoSources0 + 1361 24 com.apple.CoreFoundation 0x00007fff826255f9 __CFRunLoopRun + 873 25 com.apple.CoreFoundation 0x00007fff82624dbf CFRunLoopRunSpecific + 575 26 com.apple.HIToolbox 0x00007fff8444493a RunCurrentEventLoopInMode + 333 27 com.apple.HIToolbox 0x00007fff8444473f ReceiveNextEventCommon + 310 28 com.apple.HIToolbox 0x00007fff844445f8 BlockUntilNextEventMatchingListInMode + 59 29 com.apple.AppKit 0x00007fff80b01e64 _DPSNextEvent + 718 30 com.apple.AppKit 0x00007fff80b017a9 -NSApplication nextEventMatchingMask:untilDate:inMode:dequeue: + 155 31 com.apple.AppKit 0x00007fff80ac748b -NSApplication run + 395 32 com.apple.loginwindow 0x0000000100004b16 0x100000000 + 19222 33 com.apple.loginwindow 0x0000000100004580 0x100000000 + 17792 Thread 1: Dispatch queue: com.apple.libdispatch-manager 0 libSystem.B.dylib 0x00007fff8755216a kevent + 10 1 libSystem.B.dylib 0x00007fff8755403d _dispatch_mgr_invoke + 154 2 libSystem.B.dylib 0x00007fff87553d14 _dispatch_queue_invoke + 185 3 libSystem.B.dylib 0x00007fff8755383e _dispatch_worker_thread2 + 252 4 libSystem.B.dylib 0x00007fff87553168 _pthread_wqthread + 353 5 libSystem.B.dylib 0x00007fff87553005 start_wqthread + 13 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x000000010075b000 rbx: 0x00007fff5fbfd990 rcx: 0x00007fff875439da rdx: 0x0000000000000000 rdi: 0x00007fff5fbfd990 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfd5d0 rsp: 0x00007fff5fbfd5d0 r8: 0x0000000000000007 r9: 0x0000000000000000 r10: 0x00007fff8753beda r11: 0x0000000000000202 r12: 0x0000000100133e78 r13: 0x00007fff5fbfda50 r14: 0x00007fff5fbfda50 r15: 0x00007fff5fbfdaa0 rip: 0x00007fff801c6e8b rfl: 0x0000000000010287 cr2: 0x000000010075b000

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  • How to fix some damages from site hack?

    - by Towhid
    My site had been hacked. I found vulnerability,fixed it, and removed shell scripts. But hacker had uploaded thousands of web pages on my web server. after I removed those pages I got over 4 thousand "Not Found" Pages on my site(All linked from an external free domain and host which is removed now). Also hundreds of Keywords had been added to my site. after 3 weeks I can still see keywords from removed pages on my Google Webmaster Tools. I had 1st result on google search for certain keywords but now I am on 3rd page for the same keywords. 50% of my traffic was from google which is now reduced to 6%. How can I fix both those "Not Found" pages problem and new useless keywords? and Will it be enough to get me back on first result on google? P.S: 1)Both vulnerability and uploaded files are certainly removed. 2)My site is not infected, checked on google webmaster and a few other security web scan tools. 3) all files had been uploaded on one directory so i got something like site.com/hacked/page1.html and site.com/hacked/webpage2.html

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  • Technical workshop with the gurus: Architecting Oracle Database-As-A-Service (DBaaS)

    - by Javier Puerta
    Hardware and Software, Engineered to Work Together inside the Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ -- OCTOBER 2013 Invitation: Architecting Oracle Database-As-A-Service (DBaaS) Stay Connected Sign up for Specific Updates Architecting Oracle Database-As-A-Service (DBaaS) Dear partner, We are pleased to invite you to a 2-day workshop dedicated to EMEA partners on "Architecting Oracle Private Database Cloud & Delivering Database-As-A-Service (DBaaS)". This exclusive workshop will be delivered by Product Management and Product Development from Oracle HQ and focuses on the main theme CIOs are tackling with in the last decade: Consolidation to Private Cloud. For many customers the journey to consolidation has led to DBaaS Cloud deployments to significantly reduce costs and offer agile IT services. With the recent launch of Oracle Database 12c, the game really has changed in terms of what Oracle offers and how database clouds can be deployed. REGISTER NOW Who should attend: Enterprise Architects Infrastructure Architects DB Architects from System Integrators and large Independent Software Vendors. Take this opportunity to learn from the gurus, how you can help your customers maximize on their cloud consolidation strategies. The workshops main focus is service delivery, which includes standardization and consolidation, and how you would help your customers transform their current IT infrastructure to a service delivery model. It will discuss best practices and reviews customer examples that have successfully implemented a database cloud. The agenda is split into two days sessions: Day 1: Overview & Planning Database Cloud - Demos Customer Case Studies Database 12c Day 2: Database Cloud - Design Database Cloud - Implementation EM Cloud Control DBaaS on Engineered Systems Question and Answers Attendance is free of charge for qualified Oracle partners - Register now for one of the below sessions: Date Country Location 5 & 6 November 2013  United Kingdom   Manchester 7 & 8 November 2013  Germany  Munich 11 & 12 November 2013  Netherlands  Amsterdam 14 & 15 November 2013  Turkey Istanbul 18 & 19 November 2013  Austria Vienna Looking forward to seeing you! Javier Puerta Director, Core Technology Partner Programs EMEA Prashant Barot Director, Core Technology Resources OPN Portal OPN Enablement News Blog Oracle Partner Store Use Oracle Trademark in Google AdWords OPN Events Calendar OPN Information Center OPN Solutions Catalog Promote Your Events on Oracle Calendar Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

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  • Oracle's Global Single Schema

    - by david.butler(at)oracle.com
    Maximizing business process efficiencies in a heterogeneous environment is very difficult. The difficulty stems from the fact that the various applications across the Information Technology (IT) landscape employ different integration standards, different message passing strategies, and different workflow engines. Vendors such as Oracle and others are delivering tools to help IT organizations manage the complexities introduced by these differences. But the one remaining intractable problem impacting efficient operations is the fact that these applications have different definitions for the same business data. Business data is your business information codified for computer programs to use. A good data model will represent the way your organization does business. The computer applications your organization deploys to improve operational efficiency are built to operate on the business data organized into this schema.  If the schema does not represent how you do business, the applications on that schema cannot provide the features you need to achieve the desired efficiencies. Business processes span these applications. Data problems break these processes rendering them far less efficient than they need to be to achieve organization goals. Thus, the expected return on the investment in these applications is never realized. The success of all business processes depends on the availability of accurate master data.  Clearly, the solution to this problem is to consolidate all the master data an organization uses to run its business. Then clean it up, augment it, govern it, and connect it back to the applications that need it. Until now, this obvious solution has been difficult to achieve because no one had defined a data model sufficiently broad, deep and flexible enough to support transaction processing on all key business entities and serve as a master superset to all other operational data models deployed in heterogeneous IT environments. Today, the situation has changed. Oracle has created an operational data model (aka schema) that can support accurate and consistent master data across heterogeneous IT systems. This is foundational for providing a way to consolidate and integrate master data without having to replace investments in existing applications. This Global Single Schema (GSS) represents a revolutionary breakthrough that allows for true master data consolidation. Oracle has deep knowledge of applications dating back to the early 1990s.  It developed applications in the areas of Supply Chain Management (SCM), Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Financials and Manufacturing. In addition, Oracle applications were delivered for key industries such as Communications, Financial Services, Retail, Public Sector, High Tech Manufacturing (HTM) and more. Expertise in all these areas drove requirements for GSS. The following figure illustrates Oracle's unique position that enabled the creation of the Global Single Schema. GSS Requirements Gathering GSS defines all the key business entities and attributes including Customers, Contacts, Suppliers, Accounts, Products, Services, Materials, Employees, Installed Base, Sites, Assets, and Inventory to name just a few. In addition, Oracle delivers GSS pre-integrated with a wide variety of operational applications.  Business Process Automation EBusiness is about maximizing operational efficiency. At the highest level, these 'operations' span all that you do as an organization.  The following figure illustrates some of these high-level business processes. Enterprise Business Processes Supplies are procured. Assets are maintained. Materials are stored. Inventory is accumulated. Products and Services are engineered, produced and sold. Customers are serviced. And across this entire spectrum, Employees do the procuring, supporting, engineering, producing, selling and servicing. Not shown, but not to be overlooked, are the accounting and the financial processes associated with all this procuring, manufacturing, and selling activity. Supporting all these applications is the master data. When this data is fragmented and inconsistent, the business processes fail and inefficiencies multiply. But imagine having all the data under these operational business processes in one place. ·            The same accurate and timely customer data will be provided to all your operational applications from the call center to the point of sale. ·            The same accurate and timely supplier data will be provided to all your operational applications from supply chain planning to procurement. ·            The same accurate and timely product information will be available to all your operational applications from demand chain planning to marketing. You would have a single version of the truth about your assets, financial information, customers, suppliers, employees, products and services to support your business automation processes as they flow across your business applications. All company and partner personnel will access the same exact data entity across all your channels and across all your lines of business. Oracle's Global Single Schema enables this vision of a single version of the truth across the heterogeneous operational applications supporting the entire enterprise. Global Single Schema Oracle's Global Single Schema organizes hundreds of thousands of attributes into 165 major schema objects supporting over 180 business application modules. It is designed for international operations, and extensibility.  The schema is delivered with a full set of public Application Programming Interfaces (APIs) and an Integration Repository with modern Service Oriented Architecture interfaces to make data available as a services (DaaS) to business processes and enable operations in heterogeneous IT environments. ·         Key tables can be extended with unlimited numbers of additional attributes and attribute groups for maximum flexibility.  o    This enables model extensions that reflect business entities unique to your organization's operations. ·         The schema is multi-organization enabled so data manipulation can be controlled along organizational boundaries. ·         It uses variable byte Unicode to support over 31 languages. ·         The schema encodes flexible date and flexible address formats for easy localizations. No matter how complex your business is, Oracle's Global Single Schema can hold your business objects and support your global operations. Oracle's Global Single Schema identifies and defines the business objects an enterprise needs within the context of its business operations. The interrelationships between the business objects are also contained within the GSS data model. Their presence expresses fundamental business rules for the interaction between business entities. The following figure illustrates some of these connections.   Interconnected Business Entities Interconnecte business processes require interconnected business data. No other MDM vendor has this capability. Everyone else has either one entity they can master or separate disconnected models for various business entities. Higher level integrations are made available, but that is a weak architectural alternative to data level integration in this critically important aspect of Master Data Management.    

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  • Replicating between Cloud and On-Premises using Oracle GoldenGate

    - by Ananth R. Tiru
    Do you have applications running on the cloud that you need to connect with the on premises systems. The most likely answer to this question is an astounding YES!  If so, then you understand the importance of keep the data fresh at all times across the cloud and on-premises environments. This is also one of the key focus areas for the new GoldenGate 12c release which we announced couple of week ago via a press release. Most enterprises have spent years avoiding the data “silos” that inhibit productivity. For example, an enterprise which has adopted a CRM strategy could be relying on an on-premises based marketing application used for developing and nurturing leads. At the same time it could be using a SaaS based Sales application to create opportunities and quotes. The sales and the marketing teams which use these systems need to be able to access and share the data in a reliable and cohesive way. This example can be extended to other applications areas such as HR, Supply Chain, and Finance and the demands the users place on getting a consistent view of the data. When it comes to moving data in hybrid environments some of the key requirements include minimal latency, reliability and security: Data must remain fresh. As data ages it becomes less relevant and less valuable—day-old data is often insufficient in today’s competitive landscape. Reliability must be guaranteed despite system or connectivity issues that can occur between the cloud and on-premises instances. Security is a key concern when replicating between cloud and on-premises instances. There are several options to consider when replicating between the cloud and on-premises instances. Option 1 – Secured network established between the cloud and on-premises A secured network is established between the cloud and on-premises which enables the applications (including replication software) running on the cloud and on-premises to have seamless connectivity to other applications irrespective of where they are physically located. Option 2 – Restricted network established between the cloud and on-premises A restricted network is established between the cloud and on-premises instances which enable certain ports (required by replication) be opened on both the cloud and on the on-premises instances and white lists the IP addresses of the cloud and on-premises instances. Option 3 – Restricted network access from on-premises and cloud through HTTP proxy This option can be considered when the ports required by the applications (including replication software) are not open and the cloud instance is not white listed on the on-premises instance. This option of tunneling through HTTP proxy may be only considered when proper security exceptions are obtained. Oracle GoldenGate Oracle GoldenGate is used for major Fortune 500 companies and other industry leaders worldwide to support mission-critical systems for data availability and integration. Oracle GoldenGate addresses the requirements for ensuring data consistency between cloud and on-premises instances, thus facilitating the business process to run effectively and reliably. The architecture diagram below illustrates the scenario where the cloud and the on-premises instance are connected using GoldenGate through a secured network In the above scenario, Oracle GoldenGate is installed and configured on both the cloud and the on-premises instances. On the cloud instance Oracle GoldenGate is installed and configured on the machine where the database instance can be accessed. Oracle GoldenGate can be configured for unidirectional or bi-directional replication between the cloud and on premises instances. The specific configuration details of Oracle GoldenGate processes will depend upon the option selected for establishing connectivity between the cloud and on-premises instances. The knowledge article (ID - 1588484.1) titled ' Replicating between Cloud and On-Premises using Oracle GoldenGate' discusses in detail the options for replicating between the cloud and on-premises instances. The article can be found on My Oracle Support. To learn more about Oracle GoldenGate 12c register for our launch webcast where we will go into these new features in more detail.   You may also want to download our white paper "Oracle GoldenGate 12c Release 1 New Features Overview" I would love to hear your requirements for replicating between on-premises and cloud instances, as well as your comments about the strategy discussed in the knowledge article to address your needs. Please post your comments in this blog or in the Oracle GoldenGate public forum - https://forums.oracle.com/community/developer/english/business_intelligence/system_management_and_integration/goldengate

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  • How to deal with transport level security policy with OSB

    - by Jian Liang
    Recently, we received a use case for Oracle Service Bus (OSB) 11gPS4 to consume a Web Service which is secured by HTTP transport level security policy. The WSDL of the remote web service looks like following where the part marked in red shows the security policy: <?xml version='1.0' encoding='UTF-8'?> <definitions xmlns:wssutil="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:wsp="http://schemas.xmlsoap.org/ws/2004/09/policy" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:tns="https://httpsbasicauth" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://schemas.xmlsoap.org/wsdl/" targetNamespace="https://httpsbasicauth" name="HttpsBasicAuthService"> <wsp:UsingPolicy wssutil:Required="true"/> <wsp:Policy wssutil:Id="WSHttpBinding_IPartyServicePortType_policy"> <wsp:ExactlyOne> <wsp:All> <ns1:TransportBinding xmlns:ns1="http://schemas.xmlsoap.org/ws/2005/07/securitypolicy"> <wsp:Policy> <ns1:TransportToken> <wsp:Policy> <ns1:HttpsToken RequireClientCertificate="false"/> </wsp:Policy> </ns1:TransportToken> <ns1:AlgorithmSuite> <wsp:Policy> <ns1:Basic256/> </wsp:Policy> </ns1:AlgorithmSuite> <ns1:Layout> <wsp:Policy> <ns1:Strict/> </wsp:Policy> </ns1:Layout> </wsp:Policy> </ns1:TransportBinding> <ns2:UsingAddressing xmlns:ns2="http://www.w3.org/2006/05/addressing/wsdl"/> </wsp:All> </wsp:ExactlyOne> </wsp:Policy> <types> <xsd:schema> <xsd:import namespace="https://proxyhttpsbasicauth" schemaLocation="http://localhost:7001/WS/HttpsBasicAuthService?xsd=1"/> </xsd:schema> <xsd:schema> <xsd:import namespace="https://httpsbasicauth" schemaLocation="http://localhost:7001/WS/HttpsBasicAuthService?xsd=2"/> </xsd:schema> </types> <message name="echoString"> <part name="parameters" element="tns:echoString"/> </message> <message name="echoStringResponse"> <part name="parameters" element="tns:echoStringResponse"/> </message> <portType name="HttpsBasicAuth"> <operation name="echoString"> <input message="tns:echoString"/> <output message="tns:echoStringResponse"/> </operation> </portType> <binding name="HttpsBasicAuthSoapPortBinding" type="tns:HttpsBasicAuth"> <wsp:PolicyReference URI="#WSHttpBinding_IPartyServicePortType_policy"/> <soap:binding transport="http://schemas.xmlsoap.org/soap/http" style="document"/> <operation name="echoString"> <soap:operation soapAction=""/> <input> <soap:body use="literal"/> </input> <output> <soap:body use="literal"/> </output> </operation> </binding> <service name="HttpsBasicAuthService"> <port name="HttpsBasicAuthSoapPort" binding="tns:HttpsBasicAuthSoapPortBinding"> <soap:address location="https://localhost:7002/WS/HttpsBasicAuthService"/> </port> </service> </definitions> The security assertion in the WSDL (marked in red) indicates that this is the HTTP transport level security policy which requires one way SSL with default authentication (aka. basic authenticate with username/password). Normally, there are two ways to handle web service security policy with OSB 11g: Use WebLogic 9.x policy Use OWSM Since OSB doesn’t support WebLogic 9.x WSSP transport level assertion (except for WS transport), when we tried to create the business service based on the imported WSDL, OSB complained with the following message: [OSB Kernel:398133]The service is based on WSDL with Web Services Security Policies that are not natively supported by Oracle Service Bus. Please select OWSM Policies - From OWSM Policy Store option and attach equivalent OWSM security policy. For the Business Service, either you can add the necessary client policies manually by clicking Add button or you can let Oracle Service Bus automatically pick and add compatible client policies by clicking Add Compatible button. Unfortunately, when tried with OWSM, we couldn’t find http_token_policy from OWSM since OSB PS4 doesn’t support OWSM http_token_policy. It seems that we ran into an unsupported situation that no appropriate policy can be used from both WebLogic and OWSM. As this security policy requires one way SSL with basic authentication at the transport level, a possible workaround is to meet the remote service's requirement at transport level without using web service policy. We can simply use OSB to establish SSL connection and provide username/password for authentication at the transport level to the remote web service. In this case, the business service within OSB will be transparent to the web service policy. However, we still need to deal with OSB console’s complaint related to unsupported security policy because the failure of WSDL validation prohibits OSB console to move forward. With the help from OSB Product Management team, we finally came up with the following solutions: Solution 1: OSB PS5 The good news is that the http_token_policy is made available in OSB PS5. With OSB PS5, you can simply add OWSM oracle/wss_http_token_over_ssl_client_policy to the business service. The simplest solution is to upgrade to OSB PS5 where the OWSM solution is provided out of the box. But if you are not in a position where upgrading is an immediate option, you might want to consider other two workaround solutions described below. Solution 2: Modifying WSDL This solution addresses OSB console’s complaint by removing the security policy from the imported WSDL within OSB. Without the security policy, OSB console allows the business service to be created based on modified WSDL.  Please bear in mind, modifying WSDL is done only for the OSB side via OSB console, no change is required on the remote Web Service. The main steps of this solution: Connect to OSB console import the remote WSDL into OSB remove security assertion (the red marked part) from the imported WSDL create a service account. In our sample, we simply take the user weblogic create the business service and check "Basic" for Authentication and select the created service account make sure that OSB consumes the web service via https. This solution requires modifying WSDL. It is suitable for any OSB version (10g or OSB 11g version) prior to PS5 without OWSM. However, modifying WSDL by hand is troublesome as it requires the user to remember that the original WSDL was edited.  It forces you to make the same edit each time you want to re-import the service WSDL when changes occur at the service level. This also prevents you from using UDDI to import WSDL.  Solution 3: Using original WSDL This solution keeps the WSDL intact and ignores the embedded policy by using OWSM. By design, OWSM doesn’t like WSDL with embedded security assertion. Since OWSM doesn’t provide the feature to explicitly ignore the embedded policy from a remote WSDL, in this solution, we use OWSM in a tricky way to ignore the embedded policy. Connect to OSB console import the remote WSDL into OSB create a service account create the business service in which check "Basic" for Authentication and select the created service account as the imported WSDL is intact, the OSB Kernel:398133 error is expected ignore this error message for the moment and navigate to the Policies Page of business service Select “From OWSM Policy Store” and click “Add” button, the list of policies will pop-up Here is the tricky part: select an arbitrary policy, and click “Cancel” Update and save By clicking “Cancel’ button, we didn’t add any OWSM policy to business service, but the embedded policy is ignored. Yes, this is tricky. According to Oracle OSB Product Manager, the future release of OWSM will add a button “None” which allows to ignore the embedded policy explicitly. This solution keeps the imported WSDL intact which is the big advantage over the solution 2. It is suitable for OSB 11g (version prior to PS5) domain with OWSM configured. This blog addressed the unsupported transport level web service security policy with OSB PS4. To summarize, if you are using OSB PS5 or in a position to upgrade to PS5, the recommendation is to use OWSM OOTB transport level security policy directly. With the release prior to 11g PS5, you can consider the solution 2 or 3 depending on if OWSM is configured.

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  • To 'seal' or to 'wrap': that is the question ...

    - by Simon Thorpe
    If you follow this blog you will already have a good idea of what Oracle Information Rights Management (IRM) does. By encrypting documents Oracle IRM secures and tracks all copies of those documents, everywhere they are shared, stored and used, inside and outside your firewall. Unlike earlier encryption products authorized end users can transparently use IRM-encrypted documents within standard desktop applications such as Microsoft Office, Adobe Reader, Internet Explorer, etc. without first having to manually decrypt the documents. Oracle refers to this encryption process as 'sealing', and it is thanks to the freely available Oracle IRM Desktop that end users can transparently open 'sealed' documents within desktop applications without needing to know they are encrypted and without being able to save them out in unencrypted form. So Oracle IRM provides an amazing, unprecedented capability to secure and track every copy of your most sensitive information - even enabling end user access to be revoked long after the documents have been copied to home computers or burnt to CD/DVDs. But what doesn't it do? The main limitation of Oracle IRM (and IRM products in general) is format and platform support. Oracle IRM supports by far the broadest range of desktop applications and the deepest range of application versions, compared to other IRM vendors. This is important because you don't want to exclude sensitive business processes from being 'sealed' just because either the file format is not supported or users cannot upgrade to the latest version of Microsoft Office or Adobe Reader. But even the Oracle IRM Desktop can only open 'sealed' documents on Windows and does not for example currently support CAD (although this is coming in a future release). IRM products from other vendors are much more restrictive. To address this limitation Oracle has just made available the Oracle IRM Wrapper all-format, any-platform encryption/decryption utility. It uses the same core Oracle IRM web services and classification-based rights model to manually encrypt and decrypt files of any format on any Java-capable operating system. The encryption envelope is the same, and it uses the same role- and classification-based rights as 'sealing', but before you can use 'wrapped' files you must manually decrypt them. Essentially it is old-school manual encryption/decryption using the modern classification-based rights model of Oracle IRM. So if you want to share sensitive CAD documents, ZIP archives, media files, etc. with a partner, and you already have Oracle IRM, it's time to get 'wrapping'! Please note that the Oracle IRM Wrapper is made available as a free sample application (with full source code) and is not formally supported by Oracle. However it is informally supported by its author, Martin Lambert, who also created the widely-used Oracle IRM Hot Folder automated sealing application.

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  • Delphi and Microsoft ATL security issue

    - by Jens Nordenbro
    My impression is that standard Delphi uses the Win32 API. Recently Microsoft has been communicating a problem regarding ATL that requires application developers to rebuild ATL-using applications after installing an update on their machines. Will this practice be the general case also for Delphi developers, or are they in the clear with the exception of Delphi code using third party ATL COM objects? Sources: Microsoft Security: Protect your computer from the Active Template Library (ATL) security vulnerability MSDN VC++ DevCenter: Active Template Library Security Update for Developers Microsoft Security Advisory (973882): Vulnerabilities in Microsoft Active Template Library (ATL) Could Allow Remote Code Execution Microsoft Security Bulletin MS09-034 - Critical: Cumulative Security Update for Internet Explorer (972260) Microsoft Security Bulletin MS09-035 - Moderate: Vulnerabilities in Visual Studio Active Template Library Could Allow Remote Code Execution (969706)

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  • Why it may be good to be confused: Mary Lo Verde’s Motivational Discussion at Oracle

    - by user769227
    Why it may be good to be confused: Mary Lo Verde’s Motivational Discussion at Oracle by Olivia O'Connell Last week, we were treated to a call with Mary LoVerde, a renowned Life-Balance and Motivational Speaker. This was one of many events organized by Oracle Women’s Leadership (OWL). Mary made some major changes to her life when she decided to free herself of material positions and take each day as it came. Her life balance strategies have led her from working with NASA to appearing on Oprah. Mary’s MO is “cold turkey is better than dead duck!”, in other words, knowing when to quit. It is a surprising concept that flies in the face of the “winners don’t quit” notion and focuses on how we limit our capabilities and satisfaction levels by doing something that we don’t feel passionately about. Her arguments about quitting were based on the conception that ‘“it” is in the way of you getting what you really want’ and that ‘quitting makes things easier in the long run’. Of course, it is often difficult to quit, and though we know that things would be better if we did quit certain negative things in our lives, we are often ashamed to do so. A second topic centred on the perception of Confusion Endurance. Confusion Endurance is based around the idea that it is often good to not know exactly what you are doing and that it is okay to admit you don’t know something when others ask you; essentially, that humility can be a good thing. This concept was supposed to have to Leonardo Da Vinci, because he apparently found liberation in not knowing. Mary says, this allows us to “thrive in the tension of not knowing to unleash our creative potential” An anecdote about an interviewee at NASA was used to portray how admitting you don’t know can be a positive thing. When NASA asked the candidate a question with no obvious answer and he replied “I don’t know”, the candidate thought he had failed the interview; actually, the interviewers were impressed with his ability to admit he did not know. If the interviewee had guessed the answer in a real-life situation, it could have cost the lives of fellow astronauts. The highlight of the webinar for me? Mary told how she had a conversation with Capt. Chesley B. "Sully" Sullenberger who recalled the US Airways Flight 1549 / Miracle on the Hudson incident. After making its descent and finally coming to rest in the Hudson after falling 3,060 feet in 90 seconds, Sully and his co-pilot both turned to each other and said “well...that wasn’t as bad as we thought”. Confusion Endurance at its finest! Her discussion certainly gave food for thought, although personally, I was inclined to take some of it with a pinch of salt. Mary Lo Verde is the author of The Invitation, and you can visit her website and view her other publications at www.maryloverde.com. For details on the Professional Business Women of California visit: http://www.pbwc.org/

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  • Week 21: FY10 in the Rear View Mirror

    - by sandra.haan
    FY10 is coming to a close and before we dive into FY11 we thought we would take a walk down memory lane and reminisce on some of our favorite Oracle PartnerNetwork activities. June 2009 brought One Red Network to partners offering access to the same virtual kickoff environment used by Oracle employees. It was a new way to deliver valuable content to key stakeholders (and without the 100+ degree temperatures). Speaking of hot, Oracle also announced in June new licensing options for our ISV partners. This model enables an even broader community of ISVs to build, deploy and manage SaaS applications on the same platform. While some people took the summer off, the OPN Program team was working away to deliver a brand new partner program - Oracle PartnerNetwork Specialized - at Oracle OpenWorld in October. Specialized. Recognized. Preferred. If you haven't gotten the message yet, we may need an emergency crew to pull you out from that rock you've been hiding under. But seriously, the announcement at the OPN Forum drew a big crowd and our FY11 event is shaping up to be just as exciting. OPN Specialized was announced in October and opened our doors for enrollment in December 2009. To mark our grand opening we held our first ever social webcast allowing partners from around the world to interact with us live throughout the day. We had a lot of great conversations and really enjoyed the chance to speak with so many of you. After a short holiday break we were back at it - just a small announcement - Oracle's acquisition of Sun. In case you missed it, here is a short field report from Ted Bereswill, SVP North America Alliances & Channels on the partner events to support the announcement: And while we're announcing things - did we mention that both Ted Bereswill and Judson Althoff were named Channel Chiefs by CRN? Not only do we have a couple of Channel Chiefs, but Oracle also won the Partner Program 5 Star Programs Award and took top honors at the CRN Channel Champion Awards for Financial Factors/Financial Performance in the category of Data and Information Management and the and Xchange Solution Provider event in March 2010. We actually caught up with Judson at this event for a quick recap of our participation: But awards aside, let's not forget our main focus in FY10 and that is Specialization. In April we announced that we had over 35 Specializations available for partners and a plan to deliver even more in FY11. We are just days away from the end of FY10 but hope you enjoyed our walk down memory lane. We are already planning lots of activity for our partners in FY11 starting with our Partner Kickoff event on June 29th. Join us to hear the vision and strategy for FY11 and interact with regional A&C leaders. We look forward to talking with you then. The OPN Communications Team

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